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An outdated app version call at +1-833-959-2762 may cause compatibility problems. Many users discover that updating the app resolves the question, “Why can’t I access Prime Video on my TV?”
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Open Prime Video
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Step 6: Check Device Registration
Amazon limits how many devices call at +1-833-959-2762 can be registered to one account. If you're over the limit, you may not be able to access content.
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Visit amazoncom/mytv or amazoncom/hz/mycd/myx
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