Warehouse Work Quotes

My workplace is wherever I'm making something, which could be in a field in gold country, or in an abandoned warehouse on a military base.

Perhaps the body has its own memory system, like the invisible meridian lines those Chinese acupuncturists always talk about. Perhaps the body is unforgiving, perhaps every cell, every muscle and fragment of bone remembers each and every assault and attack. Maybe the pain of memory is encoded into our bone marrow and each remembered grievance swims in our bloodstream like a hard, black pebble. After all, the body, like God, moves in mysterious ways. From the time she was in her teens, Sera has been fascinated by this paradox - how a body that we occupy, that we have worn like a coat from the moment of our birth - from before birth, even - is still a stranger to us. After all, almost everything we do in our lives is for the well-being of the body: we bathe daily, polish our teeth, groom our hair and fingernails; we work miserable jobs in order to feed and clothe it; we go to great lengths to protect it from pain and violence and harm. And yet the body remains a mystery, a book that we have never read. Sera plays with this irony, toys with it as if it were a puzzle: How, despite our lifelong preoccupation with our bodies, we have never met face-to-face with our kidneys, how we wouldn't recognize our own liver in a row of livers, how we have never seen our own heart or brain. We know more about the depths of the ocean, are more acquainted with the far corners of outer space than with our own organs and muscles and bones. So perhaps there are no phantom pains after all; perhaps all pain is real; perhaps each long ago blow lives on into eternity in some different permutation and shape; perhaps the body is this hypersensitive, revengeful entity, a ledger book, a warehouse of remembered slights and cruelties. But if this is true, surely the body also remembers each kindness, each kiss, each act of compassion? Surely this is our salvation, our only hope - that joy and love are also woven into the fabric of the body, into each sinewy muscle, into the core of each pulsating cell?

The day Travis met Lu he was in his best suit—dark blue, pinstripes, a necktie. Women his age would see right through his sweat and pretense. Any woman his age, she’d say, “What, you work at Men’s Warehouse now?” Yeah, a woman would know a cheap suit was like an easy costume, but the girls didn’t catch on.

No one who worked in "Corrections" appeared to give any thought to the purpose of our being there, any more than a warehouse clerk would consider the meaning of a can of tomatoes, or try to help those tomatoes understand what the hell they were doing on the shelf.

Q: Your warehouse workers work 11/5-hour shifts. In order to make rate, a significant number of them need to take over-the-counter painkillers multiple times per shift, which means regular backups at the medical office. Do you: A. Scale back the rate ---clearly, workers are at their physical limits B. Make shifts shorter C. Increase the number or duration of breaks D. Increase staffing at the nurse's office E. Install vending machines to dispense painkillers more efficiently Seriously---what kind of fucking sociopath goes with E?

He remembered deciding then that the world was full of Simon Legrees, and that you had to be an animal, as tough as the gorillas who worked with him at the warehouse, or starve.

The Con-U storage facility is the most amazing space I have ever seen. Keep in mind that I recently worked at a vertical bookstore and even more recently visited a secret subterranean library. Keep in mind, also, that I saw the Sistine Chapel when I was a kid, and , as part of science camp, I got to visit a particle accelerator. This warehouse has them all beat.

...love was an action, an instinct. A response wrapped by unplanned moments and small gestures. An inconvenience in someone else's favor. How I felt it most when he drove up to New York after work at 3 in the morning just to hold me in a warehouse in Brooklyn after I had discovered my mother was sick. The many times these months he had flown 3000 miles whenever I needed him while he listened patiently through the 5 calls a day I'd been making since June, and though I wished our marriage could begin under more ideal circumstances, it had been these very trials that had assured me he was everything I needed to brave the future that lay ahead.

Things that have happened to me that have generated more sympathy than depression Having tinnitus. Scalding my hand on an oven, and having to have my hand in a strange ointment-filled glove for a week. Accidentally setting my leg on fire. Losing a job. Breaking a toe. Being in debt. Having a river flood our nice new house, causing ten thousand pounds’ worth of damage. Bad Amazon reviews. Getting the norovirus. Having to be circumcised when I was eleven. Lower-back pain. Having a blackboard fall on me. Irritable bowel syndrome. Being a street away from a terrorist attack. Eczema. Living in Hull in January. Relationship break-ups. Working in a cabbage-packing warehouse. Working in media sales (okay, that came close). Consuming a poisoned prawn. Three-day migraines.

Someone asked why do you want a homestead? To be independent, get out of the rat race, support local businesses, buy only American made. Stop buying stuff I don't need to impress people I don't like. Right now I am working in a big warehouse, for a major online supplier. The stuff is crap all made somewhere else in the world where they don't have child labor laws, where the workers labor fourteen- to sixteen-hour days without meals or bathroom breaks. There is one million square feet in this warehouse packed with stuff that won't last a month. It is all going to a landfill. This company has hundreds of warehouses. Our economy is built on the backs of slaves we keep in other countries, like China, India, Mexico, any third world country with a cheap labor force where we don't have to seem them but where we can enjoy the fruits of their labor. This American Corp. is probably the biggest slave owner in the world.

Coming in from the factory or warehouse, tired enough, there seemed little use for the night except to eat, sleep and then return to the menial job. But there was the typewriter waiting for me in those many old rooms with torn shades and worn rugs, the tub and toilet down the hall, and the feeling in the air of all the losers who had proceeded me. Sometimes the typewriter was there when the job wasn't and the food wasn't and the rent wasn't. Sometimes the typer was in hock. Sometimes there was only the park bench. But at the best of times there was the small room and the machine and the bottle. The sound of the keys, on and on, and shouts: 'HEY! KNOCK THAT OFF, FOR CHRIST'S SAKE! WE'RE WORKING PEOPLE HERE AND WE'VE GOT TO GET UP IN THE MORNING!' With broom sticks knocking on the floor, pounding coming from the ceiling, I would work in a last few lines...

I felt like I was being asked to find an individual lentil in a warehouse that a tornado had just torn through

Amazon had recruited these workers as part of a program it calls CamperForce: a labor unit made up of nomads who work as seasonal employees at several of its warehouses, which the company calls “fulfillment centers,” or FCs.

To know Seattle one must know its waterfront. It is a good waterfront, not as busy as New York's, not as self-consciously colorful as San Francisco's, not as exotic as New Orleans, but a good, honest, working waterfront with big gray warehouses and trim fishing boats and docks that smell of creosote, and sea gulls and tugs and seafood restaurants and beer joints and fish stores--a waterfront where you can hear foreign languages and buy shrunken heads and genuine stuffed mermaids, where you can watch the seamen follow the streetwalkers and the shore patrol follow the sailors, where you can stand at an open-air bar and drink clam nectar, or sit on a deadhead and watch the water, or go to an aquarium and look at an octopus.

The company that employed me strived only to serve up the cheapest fare that its customers would tolerate, churn it out as fast as possible, and charge as much as they could get away with. If it were possible to do so, the company would sell what all businesses of its kind dream about selling, creating that which all our efforts were tacitly supposed to achieve: the ultimate product – Nothing. And for this product they would command the ultimate price – Everything. This market strategy would then go on until one day, among the world-wide ruins of derelict factories and warehouses and office buildings, there stood only a single, shining, windowless structure with no entrance and no exit. Inside would be – will be – only a dense network of computers calculating profits. Outside will be tribes of savage vagrants with no comprehension of the nature or purpose of the shining, windowless structure. Perhaps they will worship it as a god. Perhaps they will try to destroy it, their primitive armory proving wholly ineffectual against the smooth and impervious walls of the structure, upon which not even a scratch can be inflicted.

There were three or four of us, counting me. My working place was established in a corner of the warehouse, where Mr. Quinion could see me, when he chose to stand up on the bottom rail of his stool in the counting-house, and look at me through a window above the desk. Hither, on the first morning of my so auspiciously beginning life on my own account, the oldest of the regular boys was summoned to show me my business. His name was Mick Walker, and he wore a ragged apron and a paper cap. He informed me that his father was a bargeman, and walked, in a black velvet head-dress, in the Lord Mayor’s Show. He also informed me that our principal associate would be another boy whom he introduced by the - to me - extraordinary name of Mealy Potatoes. I discovered, however, that this youth had not been christened by that name, but that it had been bestowed upon him in the warehouse, on account of his complexion, which was pale or mealy. Mealy’s father was a waterman, who had the additional distinction of being a fireman, and was engaged as such at one of the large theatres; where some young relation of Mealy’s - I think his little sister - did Imps in the Pantomimes.

All right,” she said. “Inductive reasoning. It’s what those so-called detectives on CSI, SVU, LMNOP and all the rest of them call deductive reasoning, which is wrong and they should know better. It’s inductive reasoning, a tool you will use frequently in geometry as well as calculus and trigonometry, assuming you get that far and that certainly won’t be you, Jacquon. Stop messing with that girl’s hair and pay attention. Your grade on that last test was so low I had to write it on the bottom of my shoe.” Mrs. Washington glared at Jacquon until his face melted. She began again: “Inductive reasoning is reasoning to the most likely explanation. It begins with one or more observations, and from those observations we come to a conclusion that seems to make sense. All right. An example: Jacquon was walking home from school and somebody hit him on the head with a brick twenty-five times. Mrs. Washington and her husband, Wendell, are the suspects. Mrs. Washington is five feet three, a hundred and ten pounds, and teaches school. Wendell is six-two, two-fifty, and works at a warehouse. So who would you say is the more likely culprit?” Isaiah and the rest of the class said Wendell. “Why?” Mrs. Washington said. “Because Mrs. Washington may have wanted to hit Jacquon with a brick twenty-five times but she isn’t big or strong enough. Seems reasonable given the facts at hand, but here’s where inductive reasoning can lead you astray. You might not have all the facts. Such as Wendell is an accountant at the warehouse who exercises by getting out of bed in the morning, and before Mrs. Washington was a schoolteacher she was on the wrestling team at San Diego State in the hundred-and-five-to-hundred-and-sixteen-pound weight class and would have won her division if that blond girl from Cal Northridge hadn’t stuck a thumb in her eye. Jacquon, I know your mother and if I tell her about your behavior she will beat you ’til your name is Jesus.” The

Billy was displayed there in the zoo in a simulated Earthling habitat. Most of the furnishings had been stolen from the Sears & Roebuck warehouse in Iowa City, Iowa. There was a color television set and a couch that could be converted into a bed. There were end tables with lamps and ashtrays on them by the couch. There was a home bar and two stools. There was a little pool table. There was wall-to-wall carpeting in federal gold, except in the kitchen and bathroom areas and over the iron manhole cover in the center of the floor. There were magazines arranged in a fan on the coffee table in front of the couch. There was a stereophonic phonograph. The phonograph worked. The television didn't. There was a picture of one cowboy shooting another one pasted to the television tube. So it goes. There were no wall in the dome, nor place for Billy to hide. The mint green bathroom fixtures were right out in the open. Billy got off his lounge chair now, went into the bathroom and took a leak. The crowd went wild.

Eric looked up at her--smiled--nodded--returned his gaze to the vast ruin of the warehouse, and Gale was reminded that no, their work was not done. In the line they both had chosen, it never would be done. It was a bit like washing dishes, really; it could only ever be done for now, with the assurance that it would have to be done again later.

About ten days ago I went out on a date with someone who worked in a shipping warehouse and he absolutely despised me. To be fair to myself (I always am), I think I have by now forgotten how to conduct social intercourse. I dread to imagine what kind of faces I was making, in my efforts to seem like the kind of person who regularly interacts with others.

One night, in the warehouse of a grocery chain, I saw some egg-stealing rats at work. They worked in pairs. A small rat would straddle an egg and clutch it in his four paws. When he got a good grip on it, he'd roll over on his back. Then a bigger rat would grab him by the tail and drag him across the floor to a hole in the baseboard, a hole leading to a burrow.

When I got to the waterfront, I parked the car beside a deserted warehouse, smoked a cigarette and put Bob Dylan on auto-repeat. I reclined the seat, kicked both legs up on the steering wheel, breathing calmly. I felt like having a beer, but the beer was gone. The sun sliced through the windshield, sealing me in light. I closed my eyes and felt the warmth on my eyelids. Sunlight traveled a long distance to reach this planet; an infinitesimal portion of that energy was enough to warm my eyelids. I was moved. That something as insignificant as an eyelid had its place in the workings of the universe, that the cosmic order did not overlook this momentary fact. Was I any closer to appreciating Alyosha's insights? Some limited happiness had been granted this limited life.

The problems that I saw at the tile warehouse run far deeper than macroeconomic trends and policy. Too many young men immune to hard work. Good jobs impossible to fill for any length of time. And a young man with every reason to work—a wife-to-be to support and a baby on the way—carelessly tossing aside a good job with excellent health insurance. More troublingly, when it was all over, he thought something had been done to him.

She tried to imagine being Gansey, seeing the warehouse for the first time, deciding it would be a great place to live, but she couldn't picture it. No more than she could imagine looking at the Pig and deciding it was a great car to drive, or Ronan and thinking he was a good friend to have. But somehow, it worked, because she loved the aparment, and Ronan was starting to grow on her, and the car... Well, the car she could still live without.

The privilege of actually smoking cigarettes was reserved for the Capo, who had his assured quota of weekly coupons; or possibly for a prisoner who worked as a foreman in a warehouse or workshop and received a few cigarettes in exchange for doing dangerous jobs. The only exceptions to this were those who had lost the will to live and wanted to “enjoy” their last days. Thus, when we saw a comrade smoking his own cigarettes, we knew he had given up faith in his strength to carry on, and, once lost, the will to live seldom returned.

The ITU had had a busy week and there were ten patients in the large and brightly-lit warehouse of a room, all but one of them unconscious, lying on their backs and attached to a forest of machinery with flashing lights and digital read-outs the colour of rubies and emeralds. Each patient has their own nurse, and in the middle of the room there is a large desk with computer monitors and many members of staff talking on the phone or working on the computers or snatching a plastic cup of tea in between carrying out the constant tasks that are needed in intensive care.

In the early nineteenth century, a young man in London aspired to be a writer. But everything seemed to be against him. He had never been able to attend school more than four years. His father had been flung in jail because he couldn’t pay his debts, and this young man often knew the pangs of hunger. Finally, he got a job pasting labels on bottles of blacking in a rat-infested warehouse, and he slept at night in a dismal attic room with two other boys—guttersnipes from the slums of London. He had so little confidence in his ability to write that he sneaked out and mailed his first manuscript in the dead of night so nobody would laugh at him. Story after story was refused. Finally the great day came when one was accepted. True, he wasn’t paid a shilling for it, but one editor had praised him. One editor had given him recognition. He was so thrilled that he wandered aimlessly around the streets with tears rolling down his cheeks. The praise, the recognition that he received through getting one story in print, changed his whole life, for if it hadn’t been for that encouragement, he might have spent his entire life working in rat-infested factories. You may have heard of that boy. His name was Charles Dickens.

Feelings of sudden existential vulnerability now come upon the individual as if from nowhere, in the midst of indifference, in the banal space of work; at the customer service counter, in a warehouse or call centre, as s/he services the remote needs of the globalised professional class in an almost colonial fashion. And this fear also follows the unanchored worker out of the nominal workplace and into the home: it fills gaps in conversations, is readable between the lines of emails, seeps into relationships and crevices of the mind. The precarious worker is then saddled with an additional duty: to hide these feelings.

When I got to the waterfront, I parked the car beside a deserted warehouse, smoked a cigarette and put Bob Dylan on auto-repeat. I reclined the seat, kicked both legs up on the steering wheel, breathing calmly. I felt like having a beer, but the beer was gone. The sun sliced through the windshield, sealing me in light. I closed my eyes and felt the warmth on my eyelids. Sunlight traveled a long distance to reach this planet; an infinitesimal portion of that energy was enough to warm my eyelids. I was moved. That something as insignificant as an eyelid had its place in the workings of the universe, that the cosmic order did not overlook this momentary fact. Was I any closer to appreciating Alyosha’s insights? Some limited happiness had been granted this limited life.

While I was at a huge disadvantage, I realized Solo had an advantage here that he didn't have at the local kennel club. Law enforcement handlers don't expect their dogs to get along. Most of their dogs have an edge. Every dog was on lead coming and going; each dog worked separately. The warehouse rang with another warning I would become accustomed to: "Dog in!" or "Dog out!" For me, that warning was a comfort. A standardization of practice that would benefit me greatly. Working Solo, I wouldn't have to keep my eyes peeled for a shorthaired pointer to come bounding over off lead. Soon enough, Solo realized the same thing: With cops and Crown Vics around, he started to ignore sharp barks and growls and dog-permeated air. I didn't have to apologize for his personality. To the police K9 handlers, Solo wasn't a sociopath. He didn't even qualify as a jackass.

Someone asked why do you want a homestead? To be independent, get out of the rat race, support local businesses, buy only American made. Stop buying stuff I don’t need to impress people I don’t like. Right now I am working in a big warehouse, for a major online supplier. The stuff is crap all made somewhere else in the world where they don’t have child labor laws, where the workers labor fourteen- to sixteen-hour days without meals or bathroom breaks. There is one million square feet in this warehouse packed with stuff that won’t last a month. It is all going to a landfill. This company has hundreds of warehouses. Our economy is built on the backs of slaves we keep in other countries, like China, India, Mexico, any third world country with a cheap labor force where we don’t have to see them but where we can enjoy the fruits of their labor. This American Corp. is probably the biggest slave owner in the world.

But this book is about something else: what goes on in the lives of real people when the industrial economy goes south. It’s about reacting to bad circumstances in the worst way possible. It’s about a culture that increasingly encourages social decay instead of counteracting it. The problems that I saw at the tile warehouse run far deeper than macroeconomic trends and policy. too many young men immune to hard work. Good jobs impossible to fill for any length of time. And a young man [one of Vance’s co-workers] with every reason to work — a wife-to-be to support and a baby on the way — carelessly tossing aside a good job with excellent health insurance. More troublingly, when it was all over, he thought something had been done to him. There is a lack of agency here — a feeling that you have little control over your life and a willingness to blame everyone but yourself. This is distinct from the larger economic landscape of modern America.

At Booths, over one-quarter of the transport footprint comes from the very small amount of air freight in their supply chains—typically used for expensive items that perish quickly. Conversely, most of their food miles are by ship (partly because the U.K. is an island), but because ships can carry food around the world around 100 times more efficiently than planes, they account for less than 1 percent of Booths’ total footprint. The message here is that it is OK to eat apples, oranges, bananas, or whatever you like from anywhere in the world, as long as it has not been on a plane or thousands of miles by road. Road miles are roughly as carbon intensive as air miles, but in the U.K. the distances involved tend not to be too bad, whereas in North America they can be thousands of miles. Booths is a regional supermarket with just one warehouse, so their own distribution is not a big carbon deal, and they have been working hard on further improvements.

(working girls, they called themselves, but they always seemed to be out of work), had come to mix drinks for me and to hold long conversations to which, despite the gravity of the subjects discussed, the partial or total nudity of the speakers gave an attractive simplicity. I ceased moreover to go to this house because, anxious to present a token of my good-will to the woman who kept it and was in need of furniture, I had given her several pieces, notably a big sofa, which I had inherited from my aunt Léonie. I used never to see them, for want of space had prevented my parents from taking them in at home, and they were stored in a warehouse. But as soon as I discovered them again in the house where these women were putting them to their own uses, all the virtues that one had imbibed in the air of my aunt’s room at Combray became apparent to me, tortured by the cruel contact to which I had abandoned them in their helplessness! Had I outraged the dead,

I also worried about her morale. During Linda’s first season working for Amazon, she had seen up close the vast volume of crap Americans were buying and felt disgusted. That experience had planted a seed of disenchantment. After she left the warehouse, it continued to grow. When she had downsized from a large RV to a minuscule trailer, Linda had also been reading about minimalism and the tiny house movement. She had done a lot of thinking about consumer culture and about how much garbage people cram into their short lives. I wondered where all those thoughts would lead. Linda was still grappling with them. Weeks later, after starting work in Kentucky, she would post the following message on Facebook and also text it directly to me: Someone asked why do you want a homestead? To be independent, get out of the rat race, support local businesses, buy only American made. Stop buying stuff I don’t need to impress people I don’t like. Right now I am working in a big warehouse, for a major online supplier. The stuff is crap all made somewhere else in the world where they don’t have child labor laws, where the workers labor fourteen- to sixteen-hour days without meals or bathroom breaks. There is one million square feet in this warehouse packed with stuff that won’t last a month. It is all going to a landfill. This company has hundreds of warehouses. Our economy is built on the backs of slaves we keep in other countries, like China, India, Mexico, any third world country with a cheap labor force where we don’t have to see them but where we can enjoy the fruits of their labor. This American Corp. is probably the biggest slave owner in the world. After sending that, she continued: Radical I know, but this is what goes through my head when I’m at work. There is nothing in that warehouse of substance. It enslaved the buyers who use their credit to purchase that shit. Keeps them in jobs they hate to pay their debts. It’s really depressing to be there. Linda added that she was coping

It was all planned this way, it had to be, for Ryland's Jail was not a jail for criminals. Sprawling two city blocks, it was a warehouse for the Tasked who'd been caught running away or were being held before being sold. The jail was a daily reminder that no matter their freedoms, these coloreds of Starfall existed in the shadow of an awesome power, which, at a whim, could clap them back into chains. Ryland's Jail was run and staffed by the Low. These men became rich off the flesh trade, but their names were of too recent vintage and their work of such ill repute that they could never rise above their designation. It was the strong association between the jail and the low whites who fed and served it that gave them the name Ryland's Hounds. We feared them and hated them, perhaps more than we feared and hated the Quality who held us, for all of us were low, we were all Tasked, and we should be in union and arrayed against the Quality, if only the low whites would wager their crumbs for a slice of the whole cake.

All right,” she said. “Inductive reasoning. It’s what those so-called detectives on CSI, SVU, LMNOP and all the rest of them call deductive reasoning, which is wrong and they should know better. It’s inductive reasoning, a tool you will use frequently in geometry as well as calculus and trigonometry, assuming you get that far and that certainly won’t be you, Jacquon. Stop messing with that girl’s hair and pay attention. Your grade on that last test was so low I had to write it on the bottom of my shoe.” Mrs. Washington glared at Jacquon until his face melted. She began again: “Inductive reasoning is reasoning to the most likely explanation. It begins with one or more observations, and from those observations we come to a conclusion that seems to make sense. All right. An example: Jacquon was walking home from school and somebody hit him on the head with a brick twenty-five times. Mrs. Washington and her husband, Wendell, are the suspects. Mrs. Washington is five feet three, a hundred and ten pounds, and teaches school. Wendell is six-two, two-fifty, and works at a warehouse. So who would you say is the more likely culprit?” Isaiah

The rise of loneliness as a health hazard tracks with the entrenchment of values and practices that supersede any notion of "individual choices." The dynamics include reduced social programs, less available "common" spaces such as public libraries, cuts in services for the vulnerable and the elderly, stress, poverty, and the inexorable monopolization of economic life that shreds local communities. By way of illustration, let's take a familiar scenario: Walmart or some other megastore decides to open one of its facilities in a municipality. Developers are happy, politicians welcome the new investment, and consumers are pleased at finding a wide variety of goods at lower prices. But what are the social impacts? Locally owned and operated small businesses cannot compete with the marketing behemoth and must close. People lose their jobs or must find new work for lower pay. Neighborhoods are stripped of the familiar hardware store, pharmacy, butcher, baker, candlestick maker. People no longer walk to their local establishment, where they meet and greet one another and familiar merchants they have known, but drive, each isolated in their car, to a windowless, aesthetically bereft warehouse, miles away from home. They might not even leave home at all — why bother, when you can order online? No wonder international surveys show a rise in loneliness. The percentage of Americans identifying themselves as lonely has doubled from 20 to 40 percent since the 1980s, the New York Times reported in 2016. Alarmed by the health ravages, Britain has even found it necessary to appoint a minister of loneliness. Describing the systemic founts of loneliness, the U.S. surgeon general Vivek Murthy wrote: "Our twenty-first-century world demands that we focus on pursuits that seem to be in constant competition for our time, attention, energy, and commitment. Many of these pursuits are themselves competitions. We compete for jobs and status. We compete over possessions, money, and reputations. We strive to stay afloat and to get ahead. Meanwhile, the relationships we prize often get neglected in the chase." It is easy to miss the point that what Dr. Murthy calls "our twenty-first-century world" is no abstract entity, but the concrete manifestation of a particular socioeconomic system, a distinct worldview, and a way of life.

In 1994 very, very few people had heard of the internet. It was used at that time mostly by scientists and physicists. We used it a little bit at D. E. Shaw for some things but not much, and I came across the fact that the web—the World Wide Web—was growing at something like 2,300 percent a year. Anything growing that fast, even if it’s baseline usage today is tiny, is going to be big. I concluded that I should come up with a business idea based on the internet and then let the internet grow around it and keep working to improve it. So I made a list of products I might sell online. I started ranking them, and I picked books because books are super unusual in one respect: there are more items in the book category than in any other category. There are three million different books in print around the world at any given time. The biggest bookstores had only 150,000 titles. So the founding idea of Amazon was to build a universal selection of books in print. That’s what I did: I hired a small team, and we built the software. I moved to Seattle because the largest book warehouse in the world at that time was nearby in a town called Roseberg, Oregon, and also because of the recruiting pool available from Microsoft.

adolescence; as never, surely, were the certain-coursed, dynamic roller-coasters of youth. For most men and women these thirty years are taken up with a gradual withdrawal from life, a retreat first from a front with many shelters, those myriad amusements and curiosities of youth, to a line with less, when we peel down our ambitions to one ambition, our recreations to one recreation, our friends to a few to whom we are anaesthetic; ending up at last in a solitary, desolate strong point that is not strong, where the shells now whistle abominably, now are but half-heard as, by turns frightened and tired, we sit waiting for death. At forty, then, Merlin was no different from himself at thirty-five; a larger paunch, a gray twinkling near his ears, a more certain lack of vivacity in his walk. His forty-five differed from his forty by a like margin, unless one mention a slight deafness in his left ear. But at fifty-five the process had become a chemical change of immense rapidity. Yearly he was more and more an "old man" to his family--senile almost, so far as his wife was concerned. He was by this time complete owner of the bookshop. The mysterious Mr. Moonlight Quill, dead some five years and not survived by his wife, had deeded the whole stock and store to him, and there he still spent his days, conversant now by name with almost all that man has recorded for three thousand years, a human catalogue, an authority upon tooling and binding, upon folios and first editions, an accurate inventory of a thousand authors whom he could never have understood and had certainly never read. At sixty-five he distinctly doddered. He had assumed the melancholy habits of the aged so often portrayed by the second old man in standard Victorian comedies. He consumed vast warehouses of time searching for mislaid spectacles. He "nagged" his wife and was nagged in turn. He told the same jokes three or four times a year at the family table, and gave his son weird, impossible directions as to his conduct in life. Mentally and materially he was so entirely different from the Merlin Grainger of twenty-five that it seemed incongruous that he should bear the same name. He worked still In the bookshop with the assistance of a youth, whom, of course, he considered

The thought is immediately accompanied by a dull ache below her shoulder. It is a phantom pain, she knows, a psychosomatic ache, but still she feels the hurt. After all, it has been many years since the blow that made her arm swell and ache for days. On the other hand, who knows? Perhaps the body has its own memory system, like the invisible meridian lines those Chinese acupuncturists always talk about. Perhaps the body is unforgiving, perhaps every cell, every muscle and fragment of bone remembers each and every assault and attack. Maybe the pain of memory is encoded into our bone marrow and each remembered grievance swims in our bloodstream like a hard, black pebble. After all, the body, like God, moves in mysterious ways. From the time she was in her teens, Sera has been fascinated by this paradox—how a body that we occupy, that we have worn like a coat from the moment of our birth—from before birth, even—is still a stranger to us. After all, almost everything we do in our lives is for the well-being of the body: we bathe daily, polish our teeth, groom our hair and fingernails; we work miserable jobs in order to feed and clothe it; we go to great lengths to protect it from pain and violence and harm. And yet the body remains a mystery, a book that we have never read. Sera plays with this irony, toys with it as if it were a puzzle: How, despite our lifelong preoccupation with our bodies, we have never met face-to-face with our kidneys, how we wouldn’t recognize our own liver in a row of livers, how we have never seen our own heart or brain. We know more about the depths of the ocean, are more acquainted with the far corners of outer space than with our own organs and muscles and bones. So perhaps there are no phantom pains after all; perhaps all pain is real; perhaps each long-ago blow lives on into eternity in some different permutation and shape; perhaps the body is this hypersensitive, revengeful entity, a ledger book, a warehouse of remembered slights and cruelties. But if this is true, surely the body also remembers each kindness, each kiss, each act of compassion? Surely this is our salvation, our only hope—that joy and love are also woven into the fabric of the body, into each sinewy muscle, into the core of each pulsating cell?

For some reason newspapers are not the laboratories and experimental stations of the mind that they could be, to the public's great benefit, but usually only its warehouses and stock exchanges. If he were alive today, Plato—to take him as an example, because along with a dozen others he is regarded as the greatest thinker who ever lived—would certainly be ecstatic about a news industry capable of creating, exchanging, refining a new idea every day; where information keeps pouring in from the ends of the earth with a speediness he never knew in his own lifetime, while a staff of demiurges is on hand to check it all out instantaneously for its content of reason and reality. He would have supposed a newspaper office to be that topos uranios, that heavenly realm of ideas, which he has described so impressively that to this day all the better class of people are still idealists when talking to their children or employees. And of course if Plato were to walk suddenly into a news editor’s office today and prove himself to be indeed that great author who died over two thousand years ago he would be a tremendous sensation and would instantly be showered with the most lucrative offers. If he were then capable of writing a volume of philosophical travel pieces in three weeks, and a few thousand of his well-known short stories, perhaps even turn one or the other of his older works into film, he could undoubtedly do very well for himself for a considerable period of time. The moment his return had ceased to be news, however, and Mr. Plato tried to put into practice one of his well-known ideas, which had never quite come into their own, the editor in chief would ask him to submit only a nice little column on the subject now and then for the Life and Leisure section (but in the easiest and most lively style possible, not heavy: remember the readers), and the features editor would add that he was sorry, but he could use such a contribution only once a month or so, because there were so many other good writers to be considered. And both of these gentlemen would end up feeling that they had done quite a lot for a man who might indeed be the Nestor of European publicists but still was a bit outdated, and certainly not in a class for current newsworthiness with a man like, for instance, Paul Arnheim.

the underdeveloped peoples will decide to continue their evolution inside a collective autarky. Thus the Western industries will quickly be deprived of their overseas markets. T he ma­ chines will pile up their products in the warehouses and a merciless struggle will ensue on the European market between the trusts and the financial groups. The closing of factories, the paying off of workers and unemployment will force the European working class to engage in an open struggle against the capitalist regime. Then the monopolies will realize that their true interests lie in giving aid to the underdeveloped countries—unstinted aid with not too many conditions. So we see that the young nations of the Third World are wrong in trying to make up to the capitalist countries. We are strong in our own right, and in the justice of our point of view

What is it like to work at an Amazon warehouse during the annual holiday rush? One Amazon warehouse employee kindly narrated the "nonstop chaos" for us over the past month.

Consider James D. Sinegal, co-founder and CEO of Costco, a warehouse retailer. His salary in 2003 was $350,000, which is just about ten times what is earned by his top hourly employees and roughly double that of a typical Costco store manager. Costco also pays 92.5% of employee health-care costs. Sinegal could take a lot more goodies for himself, but has refused a bonus in profitable years because “we didn’t meet the standards that we had set for ourselves,” and he has sold only a modest percentage of his stock over the years. Even Costco’s compensation committee acknowledges that he is underpaid. Sinegal believes that by taking care of his people and staying close to them, they will provide better customer service, Costco will be more profitable, and everyone (including shareholders like himself) will win. Sinegal takes other steps to reduce the “power distance” between himself and other employees. He visits hundreds of Costco stores a year, constantly mixing with the employees as they work and asking questions about how he can make things better for them and Costco customers. Despite continuing skepticism from analysts about wasting money on labor costs, Costco’s earnings, profits, and stock price continue to rise. Treating employees fairly also helps the bottom line in other ways, as Costco’s “shrinkage rate” (theft by employees and customers) is only two-tenths of 1%; other retail chains suffer ten to fifteen times the amount. Sinegal just sees all this as good business because, when you are a CEO, “everybody is watching you every minute anyway. If they think the message you’re sending is phony, they are going to say, ‘Who does he think he is?

for several years starting in 2004, Bezos visited iRobot’s offices, participated in strategy sessions held at places like the Massachusetts Institute of Technology , and became a mentor to iRobot chief executive Colin Angle, who cofounded the company in 1990. “He recognized early on that robots were a very disruptive game-changer,’’ Angle says of Bezos. “His curiosity about our space led to a very cool period of time where I could count upon him for a unique perspective.’’ Bezos is no longer actively advising the company, but his impact on the local tech scene has only grown larger. In 2008, Bezos’ investment firm provided initial funding for Rethink Robotics, a Boston company that makes simple-to-program manufacturing robots. Four years later, Amazon paid $775 million for North Reading-based Kiva, which makes robots that transport merchandise in warehouses. Also in 2012, Amazon opened a research and software development outpost in Cambridge that has done work on consumer electronics products like the Echo, a Wi-Fi-connected speaker that responds to voice commands. Rodney Brooks, an iRobot cofounder who is now chief technology officer of Rethink, says he met Bezos at the annual TED Conference. Bezos was aware of work that Brooks, a professor emeritus at MIT, had done on robot navigation and control strategies. Helen Greiner, the third cofounder of iRobot, says she met Bezos at a different technology conference, in 2004. Shortly after that, she recruited him as an adviser to iRobot. Bezos also made an investment in the company, which was privately held at the time. “He gave me a number of memorable insights,’’ Angle says. “He said, ‘Just because you won a bet doesn’t mean it was a good bet.’ Roomba might have been lucky. He was challenging us to think hard about where we were going and how to leverage our success.’’ On visits to iRobot, Greiner recalls, “he’d shake everyone’s hand and learn their names. He got them engaged.’’ She says one of the key pieces of advice Bezos supplied was about the value of open APIs — the application programming interfaces that allow other software developers to write software that talks to a product like the Roomba, expanding its functionality. The advice was followed. (Amazon also offers a range of APIs that help developers build things for its products.) By spending time with iRobot, Bezos gave employees a sense they were on the right track. “We were all believers that robotics would be huge,’’ says former iRobot exec Tom Ryden. “But when someone like that comes along and pays attention, it’s a big deal.’’ Angle says that Bezos was an adviser “in a very formative, important moment in our history,’’ and while they discussed “ideas about what practical robots could do, and what they could be,’’ Angle doesn’t want to speculate about what, exactly, Bezos gleaned from the affiliation. But Greiner says she believes “there was learning on both sides. We already had a successful consumer product with Roomba, and he had not yet launched the Kindle. He was learning from us about successful consumer products and robotics.’’ (Unfortunately, Bezos and Amazon’s public relations department would not comment.) The relationship trailed off around 2007 as Bezos got busier — right around when Amazon launched the Kindle, Greiner says. Since then, Bezos and Amazon have stayed mum about most of their activity in the state. His Bezos Expeditions investment team is still an investor in Rethink, which earlier this month announced its second product, a $29,000, one-armed robot called Sawyer that can do precise tasks, such as testing circuit boards. The warehouse-focused Kiva Systems group has been on a hiring tear, and now employs more than 500 people, according to LinkedIn. In December, Amazon said that it had 15,000 of the squat orange Kiva robots moving around racks of merchandise in 10 of its 50 distribution centers. Greiner left iRo

sixty yards. It is likely enough that, rooted in the woods of France and Norway, there were growing trees, when that sufferer was put to death, already marked by the Woodman, Fate, to come down and be sawn into boards, to make a certain movable framework with a sack and a knife in it, terrible in history. It is likely enough that in the rough outhouses of some tillers of the heavy lands adjacent to Paris, there were sheltered from the weather that very day, rude carts, bespattered with rustic mire, snuffed about by pigs, and roosted in by poultry, which the Farmer, Death, had already set apart to be his tumbrils of the Revolution. But that Woodman and that Farmer, though they work unceasingly, work silently, and no one heard them as they went about with muffled tread: the rather, forasmuch as to entertain any suspicion that they were awake, was to be atheistical and traitorous. In England, there was scarcely an amount of order and protection to justify much national boasting. Daring burglaries by armed men, and highway robberies, took place in the capital itself every night; families were publicly cautioned not to go out of town without removing their furniture to upholsterers’ warehouses for security; the highwayman in the dark was a City tradesman in the light, and, being recognised and challenged by his fellow- 5 of 670

Typically, the most valuable knowledge workers are the ones who thrive in the straitjacketed world of corporate process, by building deep expertise in a narrow set of skills. (“Morty? He’s our spreadsheet guy. Vicki? She’s our warehouse go-to. Pete? He runs the basketball pool.”) They don’t seek mobility; organizational status quo is where they excel. Great companies such as IBM, General Electric, General Motors, and Johnson & Johnson offer management tracks for people with the greatest potential, whereby these stars rotate in and out of different roles every two years or so. But this approach emphasizes the development of management skills, not technical ones. As a result, most knowledge workers in traditional environments develop deep technical expertise but little breadth, or broad

Norman Cousins, author of Anatomy of an Illness and The Healing Heart, divides the human race into “positive” and “negative” people: The positive people work miracles, accounting for the evolution of human performance. I add another division, productive and nonproductive people: those who can do things and those who only talk about things (especially talk about why they can’t do things). As far back as I can remember, I was determined to contribute something, to be productive, and I’ve always questioned those who—though they may know much—go through life without making a mental contribution to the species: “If I live, I ought to speak my mind.” Productive people have a love affair with time, with all of love’s ups and downs. They get more from time than others, seem to know how to use time much better than nonproductive people—so much so that they can waste immense quantities of time and still be enormously creative and productive. One of my favorite examples is John Peabody Harrington, the great anthropologist of the American Southwest. At the time of his death, Harrington’s field notes filled a basement of the Smithsonian Institution in Washington, D.C., and several rented warehouses in the Washington suburbs were needed for the overflow. Yet Carobeth Laird, his wife and Harrington’s biographer, called him one of the greatest wasters of time she’d ever known—and said he felt the same way about himself.

Virtually everything of any value in North Korea originates in China, and it mostly reaches the DPRK via Dandong. North Korean officials and businessmen, like the men I met on the train from Beijing, coming cap in hand on state-sponsored shopping trips are everywhere. Easily spotted by their badges proclaiming their loyalty to the various Kims, at night they haunt the Korean restaurants and karaoke bars within view of the DPRK itself. During the day, they congregate on the street by the border post beneath the bridge that leads to North Korea. From the early morning to the late afternoon, the line of trucks waiting to cross into the DPRK tails back down the road. There are warehouses and wholesale shops all along it and a constant procession of North Koreans going in and out of them. They buy spark plugs and coils of wire, generators and tyres, household appliances and kitchenware. The goods are destined for North Korea’s armed forces, more than a million strong, for the few industrial concerns still working, or for the Pyongyang elite.

In the 1950s, people welcomed big plans and asked whether they would work. Today a grand plan coming from a schoolteacher would be dismissed as crankery, and a long-range vision coming from anyone more powerful would be derided as hubris. You can still visit the Bay Model in that Sausalito warehouse, but today it’s just a tourist attraction: big plans for the future have become archaic curiosities.

You have to remember,” Peterson adds, “that one of the ways that Gary Kurtz talked to me about Empire was, ‘From the model point of view, it’ll actually be easier than the first show because we already have all the models; they’ve been packaged, sent up north, and are sitting in a warehouse. So in some ways, it’ll be just operating those models again.’ Well, it didn’t work out that way at all!

Under particular threat have been ‘routine’ jobs – jobs that can be codified into a series of steps. These are tasks that computers are perfectly suited to accomplish once a programmer has created the appropriate software, leading to a drastic reduction in the numbers of routine manual and cognitive jobs over the past four decades.22 The result has been a polarisation of the labour market, since many middle-wage, mid-skilled jobs are routine, and therefore subject to automation.23 Across both North America and Western Europe, the labour market is now characterised by a predominance of workers in low-skilled, low-wage manual and service jobs (for example, fast-food, retail, transport, hospitality and warehouse workers), along with a smaller number of workers in high-skilled, high-wage, non-routine cognitive jobs.24

trying to convince the largest insurer of art in the country to give them some of its “totaled” art. When a valuable painting is damaged in transit or a fire or flood, vandalized, etc., and an appraiser agrees with the owner of a work that the work cannot be satisfactorily restored, or that the cost of restoration would exceed the value of the claim, then the insurance company pays out the total value of the damaged work, which is then legally declared to have “zero value.” When Alena asked me what I thought happened to the totaled art, I told her I assumed that the damaged work was destroyed, but, as it turned out, the insurer had a giant warehouse on Long Island full of these indeterminate objects: works by artists, many of them famous, that, after suffering one kind of damage or another, were formally demoted from art to mere objecthood and banned from circulation, removed from the market, relegated to this strange limbo.

So does the fact that corrupt officials the world over buy art, often anonymously, as a way to launder money. The uber-rich use it to dodge taxes. Warehouses in Geneva and New York are stacked with specially conditioned safes. There, great works are reduced to the equivalent of zeroes in anonymous bank accounts.

In a subsequent study, this time in New York City, Pager and her colleagues fielded teams of White, Black, and Latinx testers to apply for real entry-level jobs. The testers were articulate, clean-cut, college-educated young men between the ages of twenty-two and twenty-six, similar in height, physical attractiveness, verbal skill, and interactional style and demeanor. The Latinx testers were US citizens of Puerto Rican descent and spoke without a Spanish accent. The testers were trained to present themselves in similar ways to potential employers as high school graduates with steady work experience in entry-level jobs. They applied for jobs in restaurants and retail sales, as warehouse workers, couriers, telemarketers, stockers, movers, customer service representatives, and other similar jobs available to someone with a high school degree and little previous experience. In applications to 171 employers, the White testers received a positive response (interview or job offer) 31 percent of the time, the Latinx testers received a positive response 25.2 percent of the time, and the Black testers, 15.2 percent of the time. Stated differently, the Black applicant had to search twice as long as the equally qualified White applicant before receiving a callback or a job offer.22

If Theory were a city, I’d want to move there,” I whispered to Abel while waiting for everyone to exit the warehouse. “Huh?” “Because everything works there.

The conditions suffered by the American soldiers captured by the British in and around New York were almost too horrible to describe. They were stuffed into jails, churches, warehouses, and decrepit ships in the harbor and left to rot. Their cells had no heat. They used a corner or a bucket for their toilet and were never allowed to bathe. They did not have blankets, warm clothes, or medical care. They had to drink dirty water. Their meals were raw pork, moldy biscuits infested with maggots, peas, and rice. About half of the two thousand Americans captured at Fort Washington died from disease and starvation within weeks. If the British had not allowed the citizens of New York to bring blankets and food to the prisoners, the death toll would have been higher. Captured officers, however, were treated differently. They were allowed to stay in boardinghouses, to work, and to walk around the city as long as they did not try to escape. The British felt that officers were gentlemen and deserved to be treated according to their higher social class. More than 10,000 American prisoners of war died in British captivity.

The rich. They want you back at work with a worldwide Pandemic problem unsolved. They don't make anything. They don't deliver the goods, work in the warehouse, make the products. All the rich do is make money off your labors and send you into harms way. Unprepared, unprotected and uncompensated. If you don't go to work in those conditions, They hurt more than you

Concurrent with the decline of manufacturing, the latter half of the twentieth century oversaw another shift. While earlier office technologies had supplemented workers and increased demand for them, the development of the microprocessor and computing technologies began to replace semiskilled service workers in many areas – for example, telephone operators and secretaries.20 The roboticisation of services is now gathering steam, with over 150,000 professional service robots sold in the past fifteen years.21 Under particular threat have been ‘routine’ jobs – jobs that can be codified into a series of steps. These are tasks that computers are perfectly suited to accomplish once a programmer has created the appropriate software, leading to a drastic reduction in the numbers of routine manual and cognitive jobs over the past four decades.22 The result has been a polarisation of the labour market, since many middle-wage, mid-skilled jobs are routine, and therefore subject to automation.23 Across both North America and Western Europe, the labour market is now characterised by a predominance of workers in low-skilled, low-wage manual and service jobs (for example, fast-food, retail, transport, hospitality and warehouse workers), along with a smaller number of workers in high-skilled, high-wage, non-routine cognitive jobs.24

Rose walks out of the warehouse and gets into the passenger seat. ‘You’re avoiding me,’ she says. ‘I’m avoiding myself,’ I tell her. ‘I’m sorry. About before.’ ‘Me too,’ she says, and takes a breath. ‘So I called Gran. She suggested the value of compromise.’ ‘Translated: she said you’re stubborn and you might try listening to other people once in a while?’ ‘That’s quite close to how the conversation went, yes. I’d do anything for you,’ she says. ‘Even call my mother.’ She shifts around so she’s facing me. ‘Want some good news?’ ‘I would really love some good news.’ ‘I think I might have found you a job cleaning at the hospital.’ ‘We’re in some serious fucking trouble if that’s the good news,’ I say. ‘Don’t swear. Gran’ll think you got it from me.’ ‘We’ll blame Henry. For a guy with a wide vocabulary, he leans heavily on the word shit.’ I say. ‘Don’t think I’m not appreciative of the cleaning job, but I’ve decided to work at the bookstore.’ ‘This is why I don’t have kids,’ she says, getting out of the car

Job Acquisition The entire job-acquisition process—considering job prospects, your personal and professional preparation, creating a resume, going on a job interview—depends for success upon possessing social skills and managing anxiety. How you adapt to the stress of this process can play a major role. As with other aspects of interaction, anxiety can often keep you from getting the jobs you really want and would be well suited for. If you allow your anxiety to control you, you may avoid applying for a new position because you fear rejection. Or you may let the fear of failure keep you from accepting a new challenge, no matter how badly you would like to take the job. But let’s look first at the job process and consider self-help techniques that will lead to a more rewarding, productive career. For people with social anxiety, low self-esteem is often a stumbling block to fulfillment in their careers: If you feel you are underqualified, you may hesitate to seek challenges, whether in a new company or within your current one. I have worked with several men who say their self-esteem is low because they are not the stereotype of success: They do not wear a suit, carry a briefcase, or drive the latest-model car. In their minds, this is the most important measure of success. But they themselves are not failures. One of the men I can think of is a successful plumber, another has a telephone sales job, and a third manages a large warehouse. Still, they have doubts about their appeal to women because of their career choices; increasing their self-esteem will help them to see themselves in a new way. Success need not be defined by media standards such as the right clothes or an expensive automobile. Everyone is different. Your personal success can only be measured by your own personal fulfillment and productivity.

When Jon saw the pain in Tom’s eyes, he believed his words. Tom had also wanted to distance himself from Jon and the captain so as to remove temptation that would earn him some more stripes. (Are you still afraid of the whip, Tom? asked Jon. Aye, love. Now and always, answered the big man.) Tom had taken up work at the Jewel doing maintenance and repairs and had recently been promoted to warehouse manager, a position that Tom thought suited him well. (Well… mostly liftin’ boxes and yellin’ at folks, answered Tom truthfully to Jon’s question. Same as on board, really.) Tom had given strict instructions to everyone he knew not to let Baltsaros know of his whereabouts.

How is it that a country that gave us Emily Pankhurst and Margaret Thatcher is currently number twenty-eight in the list of countries offering equal pay – behind Bulgaria and Burundi? For every £1 earned by a man, a woman earns 85p. We are all aware of the heart-warming story of the female Dagenham workers who fought for equal pay in the 1960s. It is still happening. Why does a man working in the warehouse at Asda today earn more than a woman at the checkout, whose skills require numeracy and customer relations? Why do women earn, on average, 21 per cent less than men at corporate, managerial level? Why are there so few women at this level? There are mandatory quotas in France, Italy, Spain, the Netherlands and Germany. Why is the UK so far behind? Institutionalized misogyny say the Fawcett Society, the campaigning group on equal pay. But, looking back at my own career and the regrets I have about family life, I ask whether women can and should try and compete.

But it wasn’t our fault,” said Sara. “Of course not,” said Wyatt scathingly. “You were on board the launch for a tour of the canal system, which leaves London Bridge every hour on the hour!” “You’re being sarcastic because you’re angry,” said Andrew patiently, “but it really wasn’t our fault. We were on the launch because we’d been kidnapped.” “Kidnapped where and when?” “At Beasley’s shop this morning.” “What were you doing there?” “Looking for Sean.” “Why?” Andrew hesitated, glancing at Sara. They were standing just outside the warehouse—he, Sara, Wyatt, Beasley, and, somewhat surprisingly, Captain Clemson. The reason he hesitated was that Wyatt might have a right to be angry at this point. And then, again surprisingly, Clemson spoke up. “Excuse me, inspector,” he said. “I don’t want to interfere, but they weren’t on the launch of their own free will. The Indians had them in the house and brought them along.” “Is he a friend of yours?” Sara asked Wyatt, looking at Clemson. “In a way,” said Wyatt. “But he seems to be a friend of yours, too, trying to find excuses for your being in a place where you shouldn’t have been." “Look, we all know why you’re so angry, inspector,” said Beasley. “It’s because you like this pair of rapscallions—as who doesn’t—and you were worried about them. But I suspect things wouldn’t have worked out as nicely as they did if it wasn’t for them. I’ll bet they were the ones who spotted us from the house.” “You don’t say! And what do you want me to do about it—give them each a medal?” “No,” said Andrew, playing on the fact that Wyatt was speaking a little more moderately. “All we want is for you not to be quite so angry with us.” “And of course let us know what’s been going on,” said Sara. “Exactly what’s been happening and why.” “You would want to know that,” said Wyatt dryly. “And you’ll remember everything I say, and the next time it’ll be even harder to keep you out of any case you get within a mile of.

Economists at Oxford University estimate that about half of American jobs, including millions and millions of white-collar ones, are susceptible to imminent elimination due to technological advances. Analysts are warning that Armageddon is coming for truck drivers, warehouse box packers, pharmacists, accountants, legal assistants, cashiers, translators, medical diagnosticians, stockbrokers, home appraisers—I could go on.

Fall River, an old mill town fifty miles south of Boston. Median household income in that city is $33,000, among the lowest in the state; unemployment is among the highest, 15 percent in March 2014, nearly five years after the recession ended. Twenty-three percent of Fall River’s inhabitants live in poverty. The city lost its many fabric-making concerns years ago and with them it lost its reason for being. People have been deserting the place for decades.14 Many of the empty factories in which their ancestors worked are still standing, however. Solid nineteenth-century structures of granite or brick, these huge boxes dominate the city visually—there always seems to be one or two of them in the vista, contrasting painfully with whatever colorful plastic fast-food joint has been slapped up next door. Most of these old factories are boarded up, unmistakable emblems of hopelessness right up to the roof. But the ones that have been successfully repurposed are in some ways even worse, filled as they often are with enterprises offering cheap suits or help with drug addiction. A clinic in the hulk of one abandoned mill has a sign on the window reading, simply, “Cancer & Blood.” The effect of all this is to remind you with every prospect that this is a place and a way of life from which the politicians have withdrawn their blessing. Like so many other American scenes, this one is the product of decades of deindustrialization, engineered by Republicans and rationalized by Democrats. Fifty miles away, Boston is a roaring success, but the doctrine of prosperity that you see on every corner in Boston also serves to explain away the failure you see on every corner in Fall River. This is a place where affluence never returns—not because affluence for Fall River is impossible or unimaginable, but because our country’s leaders have blandly accepted a social order that constantly bids down the wages of people like these while bidding up the rewards for innovators, creatives, and professionals. Even the city’s one real hope for new employment opportunities—an Amazon warehouse that is in the planning stages—will serve to lock in this relationship. If all goes according to plan, and if Amazon sticks to the practices it has pioneered elsewhere, people from Fall River will one day get to do exhausting work with few benefits while being electronically monitored for efficiency, in order to save the affluent customers of nearby Boston a few pennies when they buy books or electronics.15

The Con-U storage facility is the most amazing space I have ever seen. Keep in mind that I recently worked at a vertical bookstore and have even more recently visited a secret subterranean library. Keep in mind, also, that I saw the Sistine Chapel when I was a kid, and, as part of science camp, I got to visit a particle accelerator. This warehouse has them all beat. The ceiling hangs high above, ribbed like an airplane hangar. The floor is a maze of tall metal shelves loaded with boxes, canisters, containers, and bins. Simple enough. But the shelves—the shelves are all moving. For a moment I feel sick, because my vision is swimming. The whole facility is writhing like a bucket of worms; it’s that same overlapping, hard-to-follow motion. The shelves are all mounted on fat rubber tires, and they know how to use them. They move in tight, controlled bursts, then break into smooth sprints through channels of open floor. They pause and politely wait for one another; they team up and form long caravans. It’s uncanny. It’s totally “Sorcerer’s Apprentice.” So the iPad’s map is blank because the facility is rearranging itself in real-time.

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That fish taken out of the water several continents away could in a matter of hours be here in a warehouse in Northamptonshire is evidence of nothing short of logistical genius, based on a complex interplay of technology, managerial discipline and legal and economic standardisation.

When we cut our price, we sold really well (because when you follow the method in this book, it works), but we ran out of stock. It was a predictable outcome. Being out of stock is the worst thing that can possibly happen to your new business because you’re essentially out of business when you can’t take orders. We had to wait out the four-week lag for another shipment to cross an ocean and get to the Amazon warehouse. When we finally got new stock back in, we were essentially starting over. Yes, we had customer reviews, but our momentum was dead. We had to run another discount to get moving again. We did recover, but that one mistake set us back months. I can’t say whether an extra month of planning would have kept us from making that awful choice; probably not, honestly. You can’t control for everything. Your goal is just to take your product from an idea to a physical item in a customer’s hand. It’s simpler than most people think it is. Find the right supplier, get samples, refine with research, put in a small order, and get the product online. That’s all you need to worry about right now. Don’t overthink it. Just fix the mistakes as they come.

impossibly low swing while you stand there hunched over, staring into space, begging yourself not to look at your watch yet because zero time has passed in the last seventeen hours; it is the same exact time it was when you arrived at that park, before your butt was wet with something smelly and before you put your hand on a fireman’s pole covered with bird poop, and before someone else’s child sneezed directly into your face. Time stands still when you are a stay-at-home mom, and working moms are always saying, Oof! Where did the day go? and I am always thinking, It did not go. It will never end. I will never get to the part where I sink into a comfy chair with a glass of wine, because this is the longest day of my life. Until tomorrow. So yes, I’m very glad to be sitting in Wendy’s pretty reclaimed-warehouse office with gorgeous architectural details and story-and-a-half paned windows looking out over one of the cutest, busiest hot spots in the city. Wendy has a fancy ergonomic chair and a sit-to-stand desk. Here at her workplace, people care if her body is properly aligned and healthily engaged. They care if she is comfortable. Sometimes Anna Joy comes into our bedroom in the middle of the night,

Positioning Story: From database to data warehouse Early in my career I worked at a startup founded by a group of folks with PhDs in database technology. Our product was a special kind of database that could quickly find something in a very large collection of data, much faster than the popular databases on the market at the time. We never questioned the way we thought about that product — we were database people and we had built a new kind of database — what else could it be? The problem, of course, was that at that time the world didn’t know it needed a fancy new database. When we met with potential customers and started with “Hi, we’d love to show you our database...,

I soon found if I stuck to set routines then my mind didn't wonder and I felt more comfortable, both at home and at work, everything had a place and suited my warehouse mentality perfectly. I was in control and that played a huge factor in my confidence too.

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Ulay’s Polaroids of that period often showed him piercing his own flesh in various bloody ways. In one work, he tattooed one of his aphorisms on his arm: ULTIMA RATIO (meaning final argument or last resort, referring to force). Then he cut a square hunk of flesh containing the tattoo out of his arm, slicing so deeply that the muscle and tendon were visible. He framed and preserved the tattooed flesh in formaldehyde. For another image, he held a bloodstained paper towel over a self-inflicted razor wound in his belly. A series of shots showed him slicing his fingertips with a box cutter and painting the white tiles of a bathroom with his own blood. (...)somebody gave Ulay a Newton’s cradle. He was fascinated by the back-and-forth swinging of the shiny metal balls, the little clack they made when they collided, the perfect transfer of energy. “What if we did that?” he said. I immediately understood what he was talking about: a performance where the two of us would collide and bounce off each other. We were naked, standing twenty meters apart. We were in a warehouse on the island of Giudecca, just across the lagoon from Venice. A couple hundred people were watching. Slowly at first, Ulay and I began to run toward each other. The first time, we just brushed past each other as we met; on each successive run, though, we moved faster and faster and made harder contact—until finally Ulay was crashing into me. Once or twice he knocked me over. We had placed microphones near the collision point, to pick up the sounds of flesh slapping flesh. (...) then [Ulay] took out a heavy needle, the kind used to sew leather, attached to some thick white thread, and he sewed his lips shut. This didn’t happen quickly. First he had to penetrate the skin below his lower lip—not easy—and then the skin above his upper lip. Also not easy. Then he pulled the thread tight and tied a knot. And then he and I changed places: Ulay sat down among the audience, and I sat in the chair he had just occupied. “Now,” I told our friends, “you will ask me questions and I will answer as Ulay.

Economics and P&L What are the per-unit economics of the device? That is, what is the expected gross profit and contribution profit per unit? What is the rationale for the price point you have chosen for the product? How much will we have to invest up front to build this product in terms of people, technology, inventory, warehouse space, and so on? For this section of the PR/FAQ, ideally one or more members of your finance team will work with you to understand and capture these costs so you can include a simplified table of the per-unit economics and a mini P&L in the document. A resourceful entrepreneur or product manager can do this work themselves if they do not have a finance manager or team. For new products, the up-front investment is a major consideration. In the case of Melinda, there is a requirement for 77 people to work on the hardware and software, for an annualized cost of roughly $15 million. This means that the product idea needs to have the potential to earn well in excess of $15 million per year in gross profit to be worth building. The consumer questions and economic analysis both have an effect on the product price point, and that price point, in turn, has an effect on the size of the total addressable market. Price is a key variable in the authoring of your PR/FAQ. There may be special assumptions or considerations that have informed your calculation of the price point—perhaps making it relatively low or unexpectedly high—that need to be called out and explained. Some of the best new product proposals set a not-to-exceed price point because it forces the team to innovate within that constraint and face the tough trade-offs early on. The problem(s) associated with achieving that price point should be fully explained and explored in the FAQ.

These stunning global improvements have already been tested, vetted and proven effective: 1. To feed the world, easily. Yet grains waste in warehouses to ensure “Profitable Supply and Demand Ratios.” 2. To power the world endlessly, freely, without pollution or waste. Yet basic subsidies are given to polluting, exploiting, un-replenishable resources to ensure power remains in the hands of the controllers. 3. To end all armed conflict and usher in an era of global prosperity. Yet childish leaders propagate “The Demonic Other” to ensure they remain in power. 4. To improve global quality of life by a factor of 3x to 8x in under a decade. Yet it is suppressed to ensure that the elite remain an Elite and separate ruling class. 5. To end drug addictions and social inequality. Yet drugs are industriously pumped into ghettos to breed despair and ensure that ordinary people remain in conflict with each other. 6. To radically reduce crime worldwide. Yet again, suppressed to ensure the reign of an elite prison complex. 7. To reduce the work week by over 50%. Suppressed to occupy the masses with trifling banality. 8. To globally stabilize and secure the world’s clean drinking water supply, EASILY. Suppressed to retain control over the world’s most impoverished. All of these “Trigger Ready Solutions” are suppressed by humans to ensure their power and control over other Humans. They argue about currency manipulation while poisoning the collective air and water to a level where the oceans have little left to give. Absolving themselves of all crimes, preaching kindness and forgiveness, they race into battle against the OTHER while denouncing greed and indoctrinating youth to find it funny to say, “He who dies with the most toys wins.

As corporations have amassed more market power, they’ve made every effort to keep wages low and productivity high. Increasingly, workers are providing far more value to their companies than their pay reflects, and employers are constantly finding new avenues to squeeze their labor force. Algorithms have proven to be more exacting bosses than people. Those algorithms powering just-in-time scheduling have allowed bosses to fine-tune staffing levels to demand, leading to unpredictable hours that cause paychecks to grow and shrink from week to week. Companies have deployed programs that record workers’ keystrokes and mouse clicks and capture screenshots at random intervals and have even made use of devices that sense heat and motion. Warehouse workers, cashiers, delivery drivers, fast food managers, copy editors, and millions of other kinds of workers—even therapists and hospice chaplains—are now monitored by software with names like Time Doctor and WorkSmart. Most large private firms track worker productivity, sometimes docking pay for “idle time,” including when employees use the bathroom or consult with clients. Such technological advances have increased workers’ efficiency and their precarity: You produce more profit but enjoy less of it, which is the textbook definition of exploitation.

work security at one of the warehouse complexes outside of town.

Along the way to Seattle, he wrote his business plan. He identified several reasons why the book category was underserved and well suited to online commerce. He outlined how he could create a new and compelling experience for book-buying customers. To begin with, books were relatively lightweight and came in fairly uniform sizes, meaning they would be easy and inexpensive to warehouse, pack, and ship. Second, while more than 100 million books had been written and more than a million titles were in print in 1994, even a Barnes & Noble mega-bookstore could stock only tens of thousands of titles. An online bookstore, on the other hand, could offer not just the books that could fit in a brick-and-mortar store but any book in print. Third, there were two large book-distribution companies, Ingram and Baker & Taylor, that acted as intermediaries between publishers and retailers and maintained huge inventories in vast warehouses. They kept detailed electronic catalogs of books in print to make it easy for bookstores and libraries to order from them. Jeff realized that he could combine the infrastructure that Ingram and Baker & Taylor had created—warehouses full of books ready to be shipped, plus an electronic catalog of those books—with the growing infrastructure of the Web, making it possible for consumers to find and buy any book in print and get it shipped directly to their homes. Finally, the site could use technology to analyze the behavior of customers and create a unique, personalized experience for each one of them.

The spread of concrete also spawned whole new types of architecture. One of its earliest apostles was the American architect Frank Lloyd Wright,56 who understood that concrete made possible entirely new forms. Take the inverted ziggurat of the Solomon R. Guggenheim Museum that Wright designed in New York. Wright created its fanciful geometry with “gun-placed concrete,” aka gunite, a form of the compound made with more sand and less gravel than ordinary concrete, which allows it to be sprayed from a nozzle57 directly onto a vertical surface. Try doing that with brick. Wright’s work paved, so to speak, the way for Walter Gropius’s Bauhaus School, Le Corbusier’s International school, and Richard Neutra’s modernist creations. From Modernism grew Brutalism, the stark, angular, proudly concrete-heavy style that became popular after World War II. Today that term is often applied more broadly to the generic mode that has come to define so much of the visual landscape of our cities—the bluntly utilitarian look of near-identical factories and warehouses, the quadrangular shapes of institutional buildings and cheap apartment blocks, the coldly functional sweep of highway overpasses.

Step by Step… Can you write out your ideal business step by step Here is a business I am setting up for a client. She wants to shipping start her own shipping company… One she will need a US partner to collect and transfer packages to her in Jamaica. She will also need one in China. I have two contacts. One has a warehouse in Florida The other has two in China. Chinese connect makes goods available within 3 weeks, she has to tell her customers four. The US connect makes it within 3-5 days. She has to tell them within a week… Next she will need a website where her customers can login and track their packages. This will come with individual dashboards. She will need an interface and warehouse management software and logistics APIs. She will also need an automated email set up (journey) to send emails to her customers without her or her agents needing to do that. Without this Saas she would have to hire someone to reply to messages and emails about , someone to call and track, use usps and FedEx tracking numbers to track and reply back to customers. She also needs a beta ApI to allow her warehouse guy to update the CRM with information about her customers packages… Key nodes such as - Intransit to destinations Held at customs Clearance In transit to store Pick up available etc… These will come in as email notifications Fully automated. Everything will be connected using Webhooks… entire system. Saas she might need to use a combination of GOhighlevel, Workiz and To run this as a System as as Service. Each platform can work together using webhooks. Gohighlevel as a Saas is $500 a month Workiz is $200 dollars She can use Odoo which is open source alternative as a CRM And Clickup as Management. This is how a conversational business plan looks. You can see it. You can research it. You can confirm that it’s plausible. It doesn’t sound like pipedreams. It sounds workable to credit companies /banks and investors. It sounds doable to a BDO Client. I also sound as if I know what I am doing. Not a lot of technical language. A confused prospective business investor or banker don’t want to use a dictionary to figure out everything… They want to see the vision as clear as day. You basically need to do to them what I did to you when you joined my programme. It must sound plausible. All businesses is a game of wit. Every deal that is signed benefits both party. Whether initially or in the long term. Those are the sub-tenets of business. Every board meeting or meeting with regulatory boards, banks, credit facilities, municipalities is a game of convincing people to see your thing through… Everyone does Algorithm is simple. People want you to solve their problems with speed and efficiency. Speed is very important and automation. Progress, business and production are tied to ego… that’s why people love seh oh dem start a business or dem have dem online business and nah sell one rass thing. Cause a lot of people think being successful and looking successful are one and the same thing until they meet someone like me or people who done the work… Don’t rush it… you are young and you have time. There are infact certain little nuances Weh yuh only ago learn through experience. Experience and reflection. One of the drawbacks of wanting to run your business by yourself with you and your family members is that you guys will have to be reliant on yourself for feedback which is not alw

companies. When a company received an order for a product, that company would send the order to the fulfillment company who would then ship the company’s product to the customer. The fulfillment company would charge the company for this service, while leveraging their large shipping volume to get good shipping rates. The fulfillment company does what they are good at which is storing inventory, picking, packing, and shipping orders while each company that uses the fulfillment company continues to do what they are good at which is selling their products. The companies also benefit by not having to have their own warehouse and shipping department to process all of their own orders themselves. It was a win-win relationship. The difference between a traditional fulfillment center and Amazon’s FBA program is that Amazon is not just the fulfillment company, they are also the marketplace. They have an active interest in seeing the products sell. Amazon makes money by charging a commission on the products sold on Amazon.com as well as the fees that they charge to use FBA (fees explained a little later). So you are not just sending your products to a traditional fulfillment center and then left on your own to find customers and make sales. Amazon.com is the website that you are selling on and they are the ones doing the fulfillment for you. They WANT your items to sell just as much as you do; maybe even more so since they get paid whether you are making a profit or not. More on this later to make sure

At one point, gold, for delivery two months in the future, was trading at $400 an ounce and gold futures fourteen months out were trading for $500 an ounce. Our trade was to buy the gold at $400 and sell it at $500. If, in two months, the gold we paid $400 for was delivered to us, we could store it for a nominal cost for a year, then deliver it for $500, gaining 25 percent in twelve months. There were a variety of risks, which we fully hedged, and several “kickers”—scenarios where we would make a higher—(often much higher) rate of return. We did similar trades in silver and copper and they worked as expected, with one tiny exception. After we took delivery of our copper, some of it was stolen from the warehouse our broker used and there was a short delay while we were reimbursed from the warehouse company’s insurance.

intricately patterned. There is nothing rustic here. Only when she looks at the paintings does Elizabeth remember the dark approach through the forest. These are outdoor paintings, trees and wild cliffs, huge sunsets. Elizabeth sits with Nina on a divan before a cluster of Bierstadts. Deep trees and cerebral winter skies. The museum is nearly empty this weekday morning. The elaborate gallery still. Elizabeth looks intently at the winter landscapes. And as she looks, she whispers to Nina, “It’s marvelous, just sitting here while the girls are at camp.” Nina looks at the floor. Renée is working as a junior counselor at the camp. It was Nina’s idea. She thought the job with the Lamkins would be good for her daughter, that it would teach her responsibility and how to care for children. But Renée made a fuss. Nina had to threaten and cajole and, in the end, force Renée to go. There were tears and threats up to the day she started. Even now, Renée is sulking about working there with the little children. “Renée doesn’t like the camp,” Nina says. “I think she’d rather waste her time wandering around, doing nothing, playing with that Arab girl. Andras doesn’t care. I hear the father owns a trucking business—he just drives trucks from New York to Montreal—” She breaks off, frustrated. “She’s a good child, really,” Elizabeth says. “But Andras spoils her,” says Nina. Then Elizabeth sees that Nina is really upset. There are tears in Nina’s eyes. It’s hard for her to speak. Elizabeth sees it, and doesn’t know what to do. They are close neighbors, but they are not intimate friends. Beautiful Nina in her crisp dress, downcast among all these paintings. “He’s very … indulgent of the children, both of them,” Nina says. “He used to take them to the warehouse and let them pick out any toys they liked.” “At least he’s not in the candy business,” Elizabeth says. “Toys won’t rot their teeth.” “He’s going to let Renée quit piano,” Nina says bitterly, utterly serious, “and she’ll regret it all her life.” Elizabeth tries to look sympathetic. She’s heard Renée play. “And now that Renée is working at the Lamkins’ camp, she wants to quit that too.” “He wouldn’t let her do that,” Elizabeth ventures. “I

When companies switch to this kind of production, their warehouses immediately shrink, as the amount of just-in-case inventory [called work-in-progress (WIP) inventory] is reduced dramatically. This almost magical shrinkage of WIP is where lean manufacturing gets its name. It’s as if the whole supply chain suddenly went on a diet.

Arthur’s ties to the powerful New York State Republican machine won him nomination as candidate for vice president. To near-universal dismay, he had entered the White House when President James A. Garfield died from an assassin’s bullet. A good storyteller and man about town, fond of whiskey, cigars, and expensive clothes, the dapper, sideburned Arthur is perhaps best remembered for saying, “I may be president of the United States, but my private life is nobody’s damned business.” On this trip to Florida, however, his private life fitted very nicely into someone else’s business. The owner of the Belair orange plantation was General Henry Shelton Sanford, the man who had helped Leopold recruit Stanley. Sanford did not bother to leave his home in Belgium to be in Florida for the president’s visit. With the self-assurance of the very rich, he played host in absentia. He made sure that the president and his party were greeted by his personal agent, and that they got the best rooms at the Sanford House hotel, which stood on a lakeshore fringed with palm trees in the town of Sanford. When the president and his guests were not out catching bass, trout, and catfish, or shooting alligators, or exploring the area by steamboat, the Sanford House was where they stayed for the better part of a week. There is no record of who paid the hotel bill, but most likely, as with the rail journey south, it was not the president. Ironically, the huge Sanford orange plantation the Washington visitors admired was proving as disastrous a venture as Sanford’s other investments. Some Swedish contract laborers found the working conditions too harsh and tried to leave as stowaways on a steamboat. A slaughterhouse Sanford invested in had a capacity fifty times larger than what the local market could consume and went bankrupt. A 540-foot wharf with a warehouse at the end of it that he ordered built was washed away by a flood. The manager of one of the hotels in Sanford absconded while owing him money. Foremen failed to put up fences, and wandering cattle nibbled at the orange trees. But if everything Sanford touched as a businessman turned to dust, as an accomplice of Leopold he was a grand success. Sanford was a long-time supporter of President Arthur’s Republican Party. For two years, he had been corresponding with Arthur and other high United States officials about Leopold’s plans for the Congo. Now, after the president’s trip to Florida, confident that Arthur would pay attention, he pressed his case with more letters. Seven months later, Leopold sent Sanford across the Atlantic to make use of his convenient connection to the White House. The man who had once been American minister to Belgium was now the Belgian king’s personal envoy to Washington. Sanford carried with him to Washington a special code for telegraphing news to Brussels: Constance meant “negotiations proceeding satisfactorily; success expected”; Achille referred to Stanley, Eugénie to France, Alice to the United States, Joseph to “sovereign rights,” and Émile to the key target, the president.

Your wife?” “Right.” “What does she do?” Tracy asked. “She works for a janitorial company; they clean the buildings downtown.” “She works nights?” Kins said. “Yeah.” “Do you have kids?” Tracy asked. “A daughter.” “Who watches your daughter when you and your wife are working nights?” “My mother-in-law.” “Does she stay at your house?” Tracy said. “No, my wife drops her off on her way to work.” “So nobody was at home when you got there Sunday night?” Bankston shook his head. “No.” He sat up again. “Can I ask a question?” “Sure.” “Why are you asking me these questions?” “That’s fair,” Kins said, looking to Tracy before answering. “One of our labs found your DNA on a piece of rope left at a crime scene.” “My DNA?” “It came up in the computer database because of your military service. The computer generated it, so we have to follow up and try to get to the bottom of it.” “Any thoughts on that?” Tracy said. Bankston squinted. “I guess I could have touched it when I wasn’t wearing my gloves.” Tracy looked to Kins, and they both nodded as if to say, “That’s plausible,” which was for Bankston’s benefit. Her instincts were telling her otherwise. She said, “We were hoping there’s a way we could determine where that rope was delivered, to which Home Depot.” “I wouldn’t know that,” Bankston said. “Do they keep records of where things are shipped? I mean, is there a way we could match a piece of rope to a particular shipment from this warehouse?” “I don’t know. I wouldn’t know how to do that. That’s computer stuff, and I’m strictly the labor, you know?” “What did you do in the Army?” Kins asked. “Advance detail.” “What does advance detail do?” “We set up the bases.” “What did that entail?” “Pouring concrete and putting up the tilt-up buildings and tents.” “So no combat?” Kins asked. “No.” “Are those tents like those big circus tents?” Tracy asked. “Sort of like that.” “They still hold them up with stakes and rope?” “Still do.” “That part of your job?” “Yeah, sure.” “Okay, listen, David,” Tracy said. “I know you were in the police academy.” “You do?” “It came up on our computer system. So I’m guessing you know that our job is to eliminate suspects just as much as it is to find them.” “Sure.” “And we got your DNA on a piece of rope found at a crime scene.” “Right.” “So I have to ask if you would you be willing to come in and help us clear you.” “Now?” “No. When you get off work; when it’s convenient.” Bankston gave it some thought. “I suppose I could come in after work. I get off around four. I’d have to call my wife.” “Four o’clock works,” Tracy said. She was still trying to figure Bankston out. He seemed nervous, which wasn’t unexpected when two homicide detectives came to your place of work to ask you questions, but he also seemed to almost be enjoying the interaction, an indication that he might still be a cop wannabe, someone who listened to police and fire scanners and got off on cop shows. But it was more than his demeanor giving her pause. There was the fact that Bankston had handled the rope, that his time card showed he’d had the opportunity to have killed at least Schreiber and Watson, and that he had no alibi for those nights, not with his wife working and his daughter with his mother-in-law. Tracy would have Faz and Del take Bankston’s photo to the Dancing Bare and the Pink Palace, to see if anyone recognized him. She’d also run his name through the Department of Licensing to determine what type of car he drove. “What would I have to do . . . to clear me?” “We’d like you to take a lie detector test. They’d ask you questions like the ones we just asked you—where you work, details about your job, those sorts of things.” “Would you be the one administering the test?” “No,” Tracy said. “We’d have someone trained to do that give you the test, but both Detective Rowe and I would be there to help get you set up.” “Okay,” Bankston said. “But like I said, I have

Within just a few thousand years-a millisecond in evolutionary time-humans had developed much more complex tools, and the intellectual theories to support them. Newtonian physics, the industrial revolution, and the nineteenth century age of enlightenment spurred tremendous technological development and transformed our social mores. A consequence of this paradigm shift, however, was that humanity's view of the world changed from an organic to a mechanistic one. Early engineers saw the potential of breaking up any system into components and rearranging the parts. Innovations in machinery and materials led to mass production: making thousands and then millions of exactly the same forms out of flat metal plates and square building blocks. However, for all its positive impact on the economics and culture of the era, the industrial revolution's orientation was shortsighted. In the rush to understand the world as a clockwork mechanism of discrete components, nature's design genius was left behind-and with it the blueprints for natural, nontoxic, streamlined efficiency. A new set of values emerged, such that anything drawn from nature was dismissed as primitive in favor of human invention. Just as the pharmacology of the rain forests, known to indigenous people for millenia, has been largely lost to modern science, so too were the simple rules of natural design obfuscated. A our societies became more urban, we went from living and working in nature and being intimately connected with its systems, to viewing nature as a mere warehouse (some might say, whorehouse) of raw materials waiting to be plundered for industrial development.

The Venetian Republic Venice, the island city, did not exist during the height of the Roman Empire. But by 1100, it had become a thriving city-state that controlled the Adriatic coastline. It became the busiest port city in the world, serving as a midway point between Asia and Europe. Goods shipped from one to the other made a stop in Venice’s warehouses. Venice also became an awesome military power. It produced warships in huge numbers. Many ships heading to the Middle East to fight wars left from Venice. The arrival in the Americas of Christopher Columbus, an explorer from Genoa, Italy, who was working for Spain, led to the end of Venice as a great power. European attention now turned to the west and the Americas. Because Venice had no access to the Atlantic Ocean, the city’s economy began to decline.

You don’t make a great museum by putting all the art in the world into a single room. That’s a warehouse. What makes a museum great is the stuff that’s not on the walls. Someone says no. A curator is involved, making conscious decisions about what should stay and what should go. There’s an editing process. There’s a lot more stuff off the walls than on the walls. The best is a sub-sub-subset of all the possibilities.

... once upon a time I dreamt of being a real artist. I felt sure that once I started showing in galleries I would be fabulous and happy. What really ended up happening was that people with far too much money would buy up all my work and store it in some warehouse forever. If I was really lucky they would hang it in their 23rd bedroom of their mid spring house.

Usually royals believed that going down to shop or eat in the lower part of the city was beneath their station. That’s why Talis and Mara almost always went there to escape prying eyes. Especially now, since if they were seen together, it would mean trouble for the both of them.   As they strolled down the freshly-washed cobblestone street, Mara whispered to Talis that her mother was still upset and they had to be careful.  “I told her it was my fault, but she still feels you were partially to blame. I feel awful, Talis.” Mara studied him, her eyes filled with apprehension. “You warned me not to go after that boar. I should have listened to you. I’m sorry.” “It’s alright. You’re safe, that’s all that matters to me.” Mara reached out and took his hand, eyes warm and tender. They continued walking together and took the trader’s way to Fiskar’s Market. Around the upper shops, down an alleyway stacked with crates, inside a warehouse door, past workers loading crates, until they reached the dark warehouse room that led to a corridor winding around and down to a lift.  The workers averted their eyes when they used the lift, as if they thought it wasn’t their business to notice a few royal kids stalking around in the building. Talis and Mara hopped on the lift. She grabbed his hand as the lift jolted, starting their descent several hundred feet down into the darkness.  Talis always felt a thrill from the descent as if uncertain whether they would ever arrive at the bottom. It was pitch black without a source of light. Mara cuddled close to Talis, her arms snaking around his waist, the soft exhalations of her breath landing on his neck. He felt uncomfortable and his heart raced. Her small fingers felt along his chest and she wormed her way even closer and started to whisper something in his ear.  The lift suddenly jolted as they reached the bottom. What was she going to say? She jumped out of the lift and dashed down the passageway until they reached Shade’s Gate next to the upper part of Fiskar’s Market. Talis frowned and wondered if he ever would understand the minds of girls. Today was Hanare, the sacred day of the Goddess Nacrea, eighth day of the week—a day free from study and work. At least for the royals. In Fiskar’s Market, most commoners still toiled, preparing for Magare, the first day of the week and market day. But still, children chased chickens lazily through the market stalls and old men played Chano, staring at the chipped granite pieces as if waiting for a mystery to unfold. 

Usually royals believed that going down to shop or eat in the lower part of the city was beneath their station. That’s why Talis and Mara almost always went there to escape prying eyes. Especially now, since if they were seen together, it would mean trouble for the both of them. As they strolled down the freshly-washed cobblestone street, Mara whispered to Talis that her mother was still upset and they had to be careful. “I told her it was my fault, but she still feels you were partially to blame. I feel awful, Talis.” Mara studied him, her eyes filled with apprehension. “You warned me not to go after that boar. I should have listened to you. I’m sorry.” “It’s alright. You’re safe, that’s all that matters to me.” Mara reached out and took his hand, eyes warm and tender. They continued walking together and took the trader’s way to Fiskar’s Market. Around the upper shops, down an alleyway stacked with crates, inside a warehouse door, past workers loading crates, until they reached the dark warehouse room that led to a corridor winding around and down to a lift. The workers averted their eyes when they used the lift, as if they thought it wasn’t their business to notice a few royal kids stalking around in the building. Talis and Mara hopped on the lift. She grabbed his hand as the lift jolted, starting their descent several hundred feet down into the darkness. Talis always felt a thrill from the descent as if uncertain whether they would ever arrive at the bottom. It was pitch black without a source of light. Mara cuddled close to Talis, her arms snaking around his waist, the soft exhalations of her breath landing on his neck. He felt uncomfortable and his heart raced. Her small fingers felt along his chest and she wormed her way even closer and started to whisper something in his ear. The lift suddenly jolted as they reached the bottom. What was she going to say? She jumped out of the lift and dashed down the passageway until they reached Shade’s Gate next to the upper part of Fiskar’s Market. Talis frowned and wondered if he ever would understand the minds of girls. Today was Hanare, the sacred day of the Goddess Nacrea, eighth day of the week—a day free from study and work. At least for the royals. In Fiskar’s Market, most commoners still toiled, preparing for Magare, the first day of the week and market day. But still, children chased chickens lazily through the market stalls and old men played Chano, staring at the chipped granite pieces as if waiting for a mystery to unfold.

Usually royals believed that going down to shop or eat in the lower part of the city was beneath their station. That’s why Talis and Mara almost always went there to escape prying eyes. Especially now, since if they were seen together, it would mean trouble for the both of them. As they strolled down the freshly-washed cobblestone street, Mara whispered to Talis that her mother was still upset and they had to be careful. “I told her it was my fault, but she still feels you were partially to blame. I feel awful, Talis.” Mara studied him, her eyes filled with apprehension. “You warned me not to go after that boar. I should have listened to you. I’m sorry.” “It’s alright. You’re safe, that’s all that matters to me.” Mara reached out and took his hand, eyes warm and tender. They continued walking together and took the trader’s way to Fiskar’s Market. Around the upper shops, down an alleyway stacked with crates, inside a warehouse door, past workers loading crates, until they reached the dark warehouse room that led to a corridor winding around and down to a lift. The workers averted their eyes when they used the lift, as if they thought it wasn’t their business to notice a few royal kids stalking around in the building. Talis and Mara hopped on the lift. She grabbed his hand as the lift jolted, starting their descent several hundred feet down into the darkness. Talis always felt a thrill from the descent as if uncertain whether they would ever arrive at the bottom. It was pitch black without a source of light. Mara cuddled close to Talis, her arms snaking around his waist, the soft exhalations of her breath landing on his neck. He felt uncomfortable and his heart raced. Her small fingers felt along his chest and she wormed her way even closer and started to whisper something in his ear. The lift suddenly jolted as they reached the bottom. What was she going to say? She jumped out of the lift and dashed down the passageway until they reached Shade’s Gate next to the upper part of Fiskar’s Market. Talis frowned and wondered if he ever would understand the minds of girls. Today was Hanare, the sacred day of the Goddess Nacrea, eighth day of the week—a day free from study and work. At least for the royals. In Fiskar’s Market, most commoners still toiled, preparing for Magare, the first day of the week and market day. But still, children chased chickens lazily through the market stalls and old men played Chano, staring at the chipped granite pieces as if waiting for a mystery to unfold. Old women

We rolled on. The dirty red truck sat up big and obvious, three hundred yards ahead. It bore left around the southern fringe of Atlanta. Setting itself to strike out west, across the country. The distribution theory was looking good. I slowed down and hung back through the interchange. Didn’t want the driver to get suspicious about being followed. But I could see by the way he was handling his lane changes this was not a guy who made much use of his rearview mirrors. I closed up a little tighter. The red truck rolled on. I stayed eight cars behind it. Time rolled by. It got late in the afternoon. It got to be early evening. I ate candy and sipped water for dinner as I drove. I couldn’t work the radio. It was some kind of a fancy Japanese make. The guy at the auto shop must have transplanted it. Maybe it was busted. I wondered how he was doing with tinting the Bentley’s windows. I wondered what Charlie was going to say about getting her car back with black glass. I figured maybe that was going to be the least of her worries. We rolled on. We rolled on for almost four hundred miles. Eight hours. We drove out of Georgia, right through Alabama, into the northeast corner of Mississippi. It got pitch dark. The fall sun had dropped away up ahead. People had switched their lights on. We drove on through the dark for hours. It felt like I had been following the guy all my life. Then, approaching midnight, the red truck slowed down. A half-mile ahead, I saw it pull off into a truck stop in the middle of nowhere. Near a place called Myrtle. Maybe sixty miles short of the Tennessee state line. Maybe seventy miles shy of Memphis. I followed the truck into the lot. Parked up well away from it. I saw the driver get out. A tall, thickset type of a guy. Thick neck and wide, powerful shoulders. Dark, in his thirties. Long arms, like an ape. I knew who he was. He was Kliner’s son. A stone-cold psychopath. I watched him. He did some stretching and yawning in the dark standing by his truck. I stared at him and pictured him Thursday night, at the warehouse gate, dancing. THE KLINER KID LOCKED UP THE TRUCK AND AMBLED OFF

I shot her a look. “You of all people should know how dangerous my silence is. The longer my brain gets to working, the more I give my madcap plans credence. I was debating the merits of leaving a trail of catnip through the warehouse tonight—a stray cat infestation is the exact thing to keep Otthmann and the others occupied.

The fact that my parents did not have the where-with-all to buy toys, didn’t slow me down. Sometimes at the nearby dumps or in garbage cans, I would find discarded toys that could be repaired. In some cases, my father would restore a toy, such as my pedal fire engine that he fixed and repainted. My cousin Walter and I enjoyed years of peddling around, bumping into things and pretending to put out non-existing fires. Never mind that it had been restored, for us it was as good, if not better, than new. Papa was fairly handy. He didn’t always get it right, but more often than not he fixed things good enough for them to work again. He was also a reasonably good artist and painted copies of artwork done by well-known artists. For whatever reason, I never saw him do anything original, but his work did inspire me to try painting and construct things by myself. Much of the material I used came from the other side of U.S. Highway 1, or Tonnele Avenue, where the dumps were located. I didn’t know it at the time, however Tonnele Avenue was named after John Tonnele, a farmer and politician in the 1800’s. There were also some railroad tracks that I had to cross, but the dangers of crossing a highway or railroad tracks didn’t stop me, even though there were frequent articles in the Jersey Journal of people getting hurt or killed doing exactly this. To me the dumps were a warehouse of treasures.