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People are not their behavior. There is never any use in throwing the shoe back. We often get so caught up in our lives that when someone comes along and disturbs us or makes things dificult, we think 'how dare you interrupt my life'. Rarely, do we ever, have the full picture. Even if we think we know someone and understand what she's going through, we actually don't. We can't. We aren't living in their skin. The shoeless monster's behavior was not condonable, but it was certainly forgiveable. We must look past people's behavior and ask what's going on in their inner world that's causing brash, rude, selfish, and hurtful actions in their outer world. Again, people are not their behavior.
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Sean Stephenson (Get Off Your "But": How to End Self-Sabotage and Stand Up for Yourself)