Mail Room Quotes

I relaxed. “I would imagine in your world, girls are much different than here in the real world. I’m sure if you spent some time with the everyday girl, you would find I am not unique.” He grinned at me. “The everyday girl is who writes me fan mail and buys out my concerts. They are the girls who yell my name and run after me like crazed animals. You’ve not even tried to sneak into my room and squirt your perfume on my pillow.

Soon after the completion of his college course, his whole nature was kindled into one intense and passionate effervescence of romantic passion. His hour came,—the hour that comes only once; his star rose in the horizon,—that star that rises so often in vain, to be remembered only as a thing of dreams; and it rose for him in vain. To drop the figure,—he saw and won the love of a high-minded and beautiful woman, in one of the northern states, and they were affianced. He returned south to make arrangements for their marriage, when, most unexpectedly, his letters were returned to him by mail, with a short note from her guardian, stating to him that ere this reached him the lady would be the wife of another. Stung to madness, he vainly hoped, as many another has done, to fling the whole thing from his heart by one desperate effort. Too proud to supplicate or seek explanation, he threw himself at once into a whirl of fashionable society, and in a fortnight from the time of the fatal letter was the accepted lover of the reigning belle of the season; and as soon as arrangements could be made, he became the husband of a fine figure, a pair of bright dark eyes, and a hundred thousand dollars; and, of course, everybody thought him a happy fellow. The married couple were enjoying their honeymoon, and entertaining a brilliant circle of friends in their splendid villa, near Lake Pontchartrain, when, one day, a letter was brought to him in that well-remembered writing. It was handed to him while he was in full tide of gay and successful conversation, in a whole room-full of company. He turned deadly pale when he saw the writing, but still preserved his composure, and finished the playful warfare of badinage which he was at the moment carrying on with a lady opposite; and, a short time after, was missed from the circle. In his room,alone, he opened and read the letter, now worse than idle and useless to be read. It was from her, giving a long account of a persecution to which she had been exposed by her guardian's family, to lead her to unite herself with their son: and she related how, for a long time, his letters had ceased to arrive; how she had written time and again, till she became weary and doubtful; how her health had failed under her anxieties, and how, at last, she had discovered the whole fraud which had been practised on them both. The letter ended with expressions of hope and thankfulness, and professions of undying affection, which were more bitter than death to the unhappy young man. He wrote to her immediately: I have received yours,—but too late. I believed all I heard. I was desperate. I am married, and all is over. Only forget,—it is all that remains for either of us." And thus ended the whole romance and ideal of life for Augustine St. Clare. But the real remained,—the real, like the flat, bare, oozy tide-mud, when the blue sparkling wave, with all its company of gliding boats and white-winged ships, its music of oars and chiming waters, has gone down, and there it lies, flat, slimy, bare,—exceedingly real. Of course, in a novel, people's hearts break, and they die, and that is the end of it; and in a story this is very convenient. But in real life we do not die when all that makes life bright dies to us.

Men write more books. Men give more lectures. Men ask more questions after lectures. Men post more e-mail to Internet discussion groups. To say this is due to patriarchy is to beg the question of the behavior's origin. If men control society, why don't they just shut up and enjoy their supposed prerogatives? The answer is obvious when you consider sexual competition: men can't be quiet because that would give other men a chance to show off verbally. Men often bully women into silence, but this is usually to make room for their own verbal display. If men were dominating public language just to maintain patriarchy, that would qualify as a puzzling example of evolutionary altruism—a costly, risky individual act that helps all of one's sexual competitors (other males) as much as oneself. The ocean of male language that confronts modern women in bookstores, television, newspapers, classrooms, parliaments, and businesses does not necessarily come from a male conspiracy to deny women their voice. It may come from an evolutionary history of sexual selection in which the male motivation to talk was vital to their reproduction.

You know what Hans told me last week?" she says as I open the door of my fitting room. "He told me to write down a list of everything I wanted to say about that women-and then tear it up. He said I'd feel a sense of freedom." "Oh right," I say interestedly. "So what happened?" "I wrote it all down," says Laurel. "And then I mailed it to her!

She was the spare room that never got tidied, the e-mail that never got answered, the loan that never got repaid, the symptom that never got described to a doctor.

But the Daily Mail isn't to be trusted," Jacob said to himself, looking about for something else to read.

ALTERNATE UNIVERSE IN WHICH I AM UNFAZED BY THE MEN WHO DO NOT LOVE ME when the businessman shoulder checks me in the airport, i do not apologize. instead, i write him an elegy on the back of a receipt and tuck it in his hand as i pass through the first class cabin. like a bee, he will die after stinging me. i am twenty-four and have never cried. once, a boy told me he doesn’t “believe in labels” so i embroidered the word chauvinist on the back of his favorite coat. a boy said he liked my hair the other way so i shaved my head instead of my pussy. while the boy isn’t calling back, i learn carpentry, build a desk, write a book at the desk. i taught myself to cum from counting ceiling tiles. the boy says he prefers blondes and i steam clean his clothes with bleach. the boy says i am not marriage material and i put gravel in his pepper grinder. the boy says period sex is disgusting and i slaughter a goat in his living room. the boy does not ask if he can choke me, so i pretend to die while he’s doing it. my mother says this is not the meaning of unfazed. when the boy says i curse too much to be pretty and i tattoo “cunt” on my inner lip, my mother calls this “being very fazed.” but left over from the other universe are hours and hours of waiting for him to kiss me and here, they are just hours. here, they are a bike ride across long island in june. here, they are a novel read in one sitting. here, they are arguments about god or a full night’s sleep. here, i hand an hour to the woman crying outside of the bar. i leave one on my best friend’s front porch, send my mother two in the mail. i do not slice his tires. i do not burn the photos. i do not write the letter. i do not beg. i do not ask for forgiveness. i do not hold my breath while he finishes. the man tells me he does not love me, and he does not love me. the man tells me who he is, and i listen. i have so much beautiful time.

We all behave like Maxwell’s demon. Organisms organize. In everyday experience lies the reason sober physicists across two centuries kept this cartoon fantasy alive. We sort the mail, build sand castles, solve jigsaw puzzles, separate wheat from chaff, rearrange chess pieces, collect stamps, alphabetize books, create symmetry, compose sonnets and sonatas, and put our rooms in order, and all this we do requires no great energy, as long as we can apply intelligence. We propagate structure (not just we humans but we who are alive). We disturb the tendency toward equilibrium. It would be absurd to attempt a thermodynamic accounting for such processes, but it is not absurd to say we are reducing entropy, piece by piece. Bit by bit. The original demon, discerning one molecules at a time, distinguishing fast from slow, and operating his little gateway, is sometimes described as “superintelligent,” but compared to a real organism it is an idiot savant. Not only do living things lessen the disorder in their environments; they are in themselves, their skeletons and their flesh, vesicles and membranes, shells and carapaces, leaves and blossoms, circulatory systems and metabolic pathways - miracles of pattern and structure. It sometimes seems as if curbing entropy is our quixotic purpose in the universe.

In most black people, there is a South Side, a sense of home, that never leaves, and yet to compete in the world, we have to go forth. So we learn to code-switch and become bilingual. We save our Timberlands for the weekend, and our jokes for the cats in the mail room. Some of us give ourselves up completely and become the mask, while others overcompensate and turn every dustup into the Montgomery bus boycott. But increasingly, as we move into the mainstream, black folks are taking a third road -- becoming ourselves.

Walk around Tokyo and all you see are people trying to sell you something. Tell them okay and before you know you have bought something. Make the mistake of telling your address and now you're on a mailing list. Some old guy pats you on the shoulder and before you know what hit you you're in a hotel room. Stalkers' victims, the ones they kill, are always women.

T he next afternoon we returned the staff to Iris. I was glad to get it out of my room, because it tended to glow and shoot rainbows around the apartment whenever I thought of a message I needed to tell someone, or whenever a mail truck drove by.

He left the next morning, searching for a city with light that reminded him of me. He would mail me empty envelopes and boxes, I would take them into my closet, shut the door, and quickly open them. A flash of foreign light would fill the room, but only for a moment. I would whisper ‘this is what we’re like, this is what we’re like.’…

I think one of the reasons that I feel empty after watching a lot of TV, and one of the things that makes TV seductive, is that it gives the illusion of relationships with people. It's a way to have people in the room talking and being entertaining, but it doesn't require anything of me. I mean, I can see them, they can't see me. And, and, they're there for me, and I can, I can receive from the TV, I can receive entertainment and stimulation. Without having to give anything back but the most tangential kind of attention. And that is very seductive. The problem is it's also very empty. Because one of the differences about having a real person there is that number one, I've gotta do some work. Like, he pays attention to me, I gotta pay attention to him. You know: I watch him, he watches me. The stress level goes up. But there's also, there's something nourishing about it, because I think like as creatures, we've all got to figure out how to be together in the same room. And so TV is like candy in that it's more pleasurable and easier than the real food. But it also doesn't have any of the nourishment of real food. And the thing, what the book is supposed to be about is, What has happened to us, that I'm now willing--and I do this too--that I'm willing to derive enormous amounts of my sense of community and awareness of other people, from television? But I'm not willing to undergo the stress and awkwardness and potential shit of dealing with real people. And that as the Internet grows, and as our ability to be linked up, like--I mean, you and I coulda done this through e-mail, and I never woulda had to meet you, and that woulda been easier for me. Right? Like, at a certain point, we're gonna have to build some machinery, inside our guts, to help us deal with this. Because the technology is just gonna get better and better and better and better. And it's gonna get easier and easier, and more and more convenient, and more and more pleasurable, to be alone with images on a screen, given to us by people who do not love us but want our money. Which is all right. In low doses, right? But if that's the basic main staple of your diet, you're gonna die. In a meaningful way, you're going to die.

Then I'm a paunchy guy in a room, with a note pinned to his sleeve: "You were alone in the world," it says, "and did a kindness for someone in need. Good for you. Now post this module, and follow this map to the home of Mrs. Ken Schwartz. Care for her with some big money that will come in the mail. Find someone to love. Your heart has never been broken. You've never done anything unforgivable or hurt anyone beyond reparation. Everyone you've ever loved you've treated like gold.

Goofy from lack of sleep, they scribble in snatched moments between classes, part-time employment and their married lives. Their brains are dizzy with words as they mop out an operating room, sort mail at a post office, fix baby’s bottle, fry hamburgers. And somewhere, in the midst of their servitude to the must-be, the mad might-be whispers to them to live, know, experience — what? Marvels! The Season in Hell, the Journey to the End of the Night, the Seven Pillars of Wisdom, the Clear Light of the Void… Will any of them make it? Oh, sure. One, at least. Two or three at most — in all these searching thousands.

Do you realize what a beacon you’ve become?” “A—I beg your pardon?” “A beacon of hope,” says the woman, smiling. “As soon as we announced we’d be doing this interview, our viewers started calling in, e-mails, text messages, telling us you’re an angel, a talisman of goodness . . .” Ma makes a face. “All I did was I survived, and I did a pretty good job of raising Jack. A good enough job.” “You’re very modest.” “No, what I am is irritated, actually.” The puffy-hair woman blinks twice. “All this reverential—I’m not a saint.” Ma’s voice is getting loud again. “I wish people would stop treating us like we’re the only ones who ever lived through something terrible. I’ve been finding stuff on the Internet you wouldn’t believe.” “Other cases like yours?” “Yeah, but not just—I mean, of course when I woke up in that shed, I thought nobody’d ever had it as bad as me. But the thing is, slavery’s not a new invention. And solitary confinement—did you know, in America we’ve got more than twenty-five thousand prisoners in isolation cells? Some of them for more than twenty years.” Her hand is pointing at the puffy-hair woman. “As for kids—there’s places where babies lie in orphanages five to a cot with pacifiers taped into their mouths, kids getting raped by Daddy every night, kids in prisons, whatever, making carpets till they go blind—

The virus is causing something akin to panic throughout corporate America, which has become used to the typos, misspellings, missing words and mangled syntax so acceptable in cyberspace. The CEO of LoseItAll.com, an Internet startup, said the virus had rendered him helpless. “Each time I tried to send one particular e-mail this morning, I got back this error message: ‘Your dependent clause preceding your independent clause must be set off by commas, but one must not precede the conjunction.’ I threw my laptop across the room.”  . . . If Strunkenwhite makes e-mailing impossible, it could mean the end to a communication revolution once hailed as a significant timesaver. A study of 1,254 office workers in Leonia, N.J., found that e-mail increased employees’ productivity by 1.8 hours a day because they took less time to formulate their thoughts. (The same study also found that they lost 2.2 hours of productivity because they were e-mailing so many jokes to their spouses, parents and stockbrokers.)  . . . “This is one of the most complex and invasive examples of computer code we have ever encountered. We just can’t imagine what kind of devious mind would want to tamper with e-mails to create this burden on communications,” said an FBI agent who insisted on speaking via the telephone out of concern that trying to e-mail his comments could leave him tied up for hours.

It’s that time of the month again… As we head into those dog days of July, Mike would like to thank those who helped him get the toys he needs to enjoy his summer. Thanks to you, he bought a new bass boat, which we don’t need; a condo in Florida, where we don’t spend any time; and a $2,000 set of golf clubs…which he had been using as an alibi to cover the fact that he has been remorselessly banging his secretary, Beebee, for the last six months. Tragically, I didn’t suspect a thing. Right up until the moment Cherry Glick inadvertently delivered a lovely floral arrangement to our house, apparently intended to celebrate the anniversary of the first time Beebee provided Mike with her special brand of administrative support. Sadly, even after this damning evidence-and seeing Mike ram his tongue down Beebee’s throat-I didn’t quite grasp the depth of his deception. It took reading the contents of his secret e-mail account before I was convinced. I learned that cheap motel rooms have been christened. Office equipment has been sullied. And you should think twice before calling Mike’s work number during his lunch hour, because there’s a good chance that Beebee will be under his desk “assisting” him. I must confess that I was disappointed by Mike’s over-wrought prose, but I now understand why he insisted that I write this newsletter every month. I would say this is a case of those who can write, do; and those who can’t do Taxes. And since seeing is believing, I could have included a Hustler-ready pictorial layout of the photos of Mike’s work wife. However, I believe distributing these photos would be a felony. The camera work isn’t half-bad, though. It’s good to see that Mike has some skill in the bedroom, even if it’s just photography. And what does Beebee have to say for herself? Not Much. In fact, attempts to interview her for this issue were met with spaced-out indifference. I’ve had a hard time not blaming the conniving, store-bought-cleavage-baring Oompa Loompa-skinned adulteress for her part in the destruction of my marriage. But considering what she’s getting, Beebee has my sympathies. I blame Mike. I blame Mike for not honoring the vows he made to me. I blame Mike for not being strong enough to pass up the temptation of readily available extramarital sex. And I blame Mike for not being enough of a man to tell me he was having an affair, instead letting me find out via a misdirected floral delivery. I hope you have enjoyed this new digital version of the Terwilliger and Associates Newsletter. Next month’s newsletter will not be written by me as I will be divorcing Mike’s cheating ass. As soon as I press send on this e-mail, I’m hiring Sammy “the Shark” Shackleton. I don’t know why they call him “the Shark” but I did hear about a case where Sammy got a woman her soon-to-be ex-husband’s house, his car, his boat and his manhood in a mayonnaise jar. And one last thing, believe me when I say I will not be letting Mike off with “irreconcilable differences” in divorce court. Mike Terwilliger will own up to being the faithless, loveless, spineless, useless, dickless wonder he is.

All my knotted-up life I've longed for the sanity and simplicity of knowing who's good and who's bad. I've wanted to know this about myself as much as anyone. I needed God to clean up the mess, divide the room, sort the mail so all of us can just get on with it and be who we are. Go where we're bent.

DFW: I think there are different people on the page than in real life. I do six to eight drafts of everything that I do. Um, I am probably not the smartest writer going. But I also--and I know, OK, this is gonna fit right into the persona--I work really really hard. I'm really--you give me twenty-four hours? If we'd done this interview through the mail? I could be really really really smart. I'm not all that fast. And I'm really self-conscious. And I get confused really easily. When I'm in a room by myself alone, and have enough time, I can be really really smart. And people are different that way. You know what I mean? I may not--I don't think I'm quite as smart, one-on-one with people, when I'm self-conscious, and I'm really really confused. And it's like, My dream would be for you to write this up, and then to send it to me, and I get to rewrite all my quotes to you. Which of course you'll never do...

(First lines) Now a traveler must make his way to Noon City by the best means he can, for there are no trains or buses headed in that direction, though six days a week a truck from the Chuberry Turpentine Company collects mail and supplies at the nextdoor town of Paradise Chapel; occasionally a person bound for Noon City can catch a ride with the driver of the truck, Sam Ratcliffe. It's a rough trip no matter how you come, for these washboard roads will loosen up even brandnew cars pretty fast, and hitchhikers always find the going bad. Also, this is lonesome country, and here in the sunken marshes where tiger lilies bloom the size of a man's head there are luminous green logs that shine under the dark water like drowned corpses. Often the only movement on the landscape is a broken spiral of smoke from a sorry-looking farmhouse on the horizon, or a wing-stiffened bird, silent and arrow-eyed, circling endlessly over the bleak deserted pinewoods.

the floor and cubbyholes for mail against the wall. Upstairs the rooms were airy, with high ceilings and walls

you—die?

PACKAGE MARRIAGE Arranged / Mail Order – Tripping over objects in a dark room, hoping to find the light switch Kamil Ali

I'd spent so much of my finite time on earth thinking small thoughts, feeling small feelings, walking under doors into unoccupied rooms. How many hours did I spend online, re-watching inane videos, scrutinising listings for houses I would never buy, clicking over to check for hasty e-mails from people I didn't care about? How much of myself, how many words, feelings, and actions, had I forcefully contained? I'd angled myself away from myself, by a fraction of a degree, but after so many years, finding my way back to myself required a plane.

They had no idea what it was like to live in a place that boasted one of the most sophisticated digital policing systems in the world, but no proper mail service. Emirates with princes in silver-plated cars and districts with no running water. An Internet where every blog, every chat room, every forum is monitored for illegal expressions of distress and discontent.

WHAT HAPPENS WHEN we pray? Have you ever really thought about that? When you bow your knee and fold your hands or walk the floor with your eyes closed, opening your heart to heaven, what exactly happens? There are very few references in the Bible about the proper procedures for how to pray, and I believe that is because prayer is more about the heart’s attitude and focus than it is about whether we stand, sit, close our eyes, or any other practice we normally associate with prayer. The truth be told, if we are supposed to pray without ceasing, we should also be able to work on an engine, write an e-mail, give a presentation, change a diaper, write a report, have coffee with a friend, encourage a coworker, pay our bills, and any of the other myriad of things we do in a day while still keeping the communication lines open with heaven. I believe that every day we need focused times of prayer, but at all other times we should be in an attitude of prayer with our spiritual ears open to the thoughts of heaven. There should be seasons of intense, concentrated prayer and fasting with specified hours set aside for intercession, and there should be times when prayer is simply a regular part of our daily routine. A great interest has arisen in the last decade around 24-7 prayer rooms where different church members pray in hour-long blocks so that unbroken intercession is raised up for their city and our world. Other churches dedicate evenings solely to prayer and worship and gather believers to lift their voices in song and petition to the Lord. While all of these are wonderful things to do, at its essence prayer is simply conversation with God. Because we have changed passports from the kingdom of this world to the kingdom of heaven, we are members of God’s family and therefore have the right to talk with our Father anytime we want because He is not limited by time and space. Yet while it isn’t difficult to speak to Him, even as a babe in faith, it does take some maturity to discern His voice from the voice of our own thoughts, dreams, and desires. This is why, when I speak about prayer, I get more questions about hearing the voice of God than anything else.

Annabeth hadn’t seen much of Buford during the trip. He mostly stayed in the engine room. (Leo insisted that Buford had a secret crush on the engine.) He was a three-legged table with a mahogany top. His bronze base had several drawers, spinning gears, and a set of steam vents. Buford was toting a bag like a mail sack tied to one of his legs. He clattered to the helm and made a sound like a train whistle.

I stand in the corners - the darkest pits of the room and sometimes I stand in the center feeling the stale cold envelop me just watching everyone disappear, I know they label it hiatus, but hiatus is just like death. It could be a long time before I could ever say hello again - and sometimes I never got to say goodbye. I'm just now realizing how long this empire called goodreads has survived, I'm always here seeing new faces, new people, new ways of thinking. But my main question is - How could they leave all this behind? A deep sorrow that sounds like a ringing silence delves into my ears when I realize time has gone by fast and here I am finding direct mails from 2020, or 2019, 2018, 2017, even further. I'm scared - alone and out of touch. I remember a couple from my early years....They both disappeared. Ken got shot again. Alastor up and left. I remember forenthico and bree fighting over a valentine's day present he presented to match with her. Abbigail is gone. I haven't heard from Elizabeth in a long while. Nezuko is silent. Alice, Tsukishima, Fizzii, Giran, Moonkitty, Sylvia, River, Star. If you see this I'm still waiting.

I go up to my room to change out of my dress. Sitting on the bed is my yearbook. I flip to the back of the book, and there it is, Peter’s message to me. Only, it’s not a message, it’s a contract. Lara Jean and Peter’s Amended Contract Peter will write a letter to Lara Jean once a week. A real handwritten letter, not an e-mail. Lara Jean will call Peter once a day. Preferably the last call of the night, before she goes to bed. Lara Jean will put up a picture of Peter’s choosing on her wall. Peter will keep the scrapbook out on his desk so any interested parties will see that he is taken. Peter and Lara Jean will always tell each other the truth, even when it’s hard. Peter will love Lara Jean with all his heart, always.

FatherMichael has entered the room Wildflower: Ah don’t tell me you’re through a divorce yourself Father? SureOne: Don’t be silly Wildflower, have a bit of respect! He’s here for the ceremony. Wildflower: I know that. I was just trying to lighten the atmosphere. FatherMichael: So have the loving couple arrived yet? SureOne: No but it’s customary for the bride to be late. FatherMichael: Well is the groom here? SingleSam has entered the room Wildflower: Here he is now. Hello there SingleSam. I think this is the first time ever that both the bride and groom will have to change their names. SingleSam: Hello all. Buttercup: Where’s the bride? LonelyLady: Probably fixing her makeup. Wildflower: Oh don’t be silly. No one can even see her. LonelyLady: SingleSam can see her. SureOne: She’s not doing her makeup; she’s supposed to keep the groom waiting. SingleSam: No she’s right here on the laptop beside me. She’s just having problems with her password logging in. SureOne: Doomed from the start. Divorced_1 has entered the room Wildflower: Wahoo! Here comes the bride, all dressed in . . . SingleSam: Black. Wildflower: How charming. Buttercup: She’s right to wear black. Divorced_1: What’s wrong with misery guts today? LonelyLady: She found a letter from Alex that was written 12 years ago proclaiming his love for her and she doesn’t know what to do. Divorced_1: Here’s a word of advice. Get over it, he’s married. Now let’s focus the attention on me for a change. SoOverHim has entered the room FatherMichael: OK let’s begin. We are gathered here online today to witness the marriage of SingleSam (soon to be “Sam”) and Divorced_1 (soon to be “Married_1”). SoOverHim: WHAT?? WHAT THE HELL IS GOING ON HERE? THIS IS A MARRIAGE CEREMONY IN A DIVORCED PEOPLE CHAT ROOM?? Wildflower: Uh-oh, looks like we got ourselves a gate crasher here. Excuse me can we see your wedding invite please? Divorced_1: Ha ha. SoOverHim: YOU THINK THIS IS FUNNY? YOU PEOPLE MAKE ME SICK, COMING IN HERE AND TRYING TO UPSET OTHERS WHO ARE GENUINELY TROUBLED. Buttercup: Oh we are genuinely troubled alright. And could you please STOP SHOUTING. LonelyLady: You see SoOverHim, this is where SingleSam and Divorced_1 met for the first time. SoOverHim: OH I HAVE SEEN IT ALL NOW! Buttercup: Sshh! SoOverHim: Sorry. Mind if I stick around? Divorced_1: Sure grab a pew; just don’t trip over my train. Wildflower: Ha ha. FatherMichael: OK we should get on with this; I don’t want to be late for my 2 o’clock. First I have to ask, is there anyone in here who thinks there is any reason why these two should not be married? LonelyLady: Yes. SureOne: I could give more than one reason. Buttercup: Hell yes. SoOverHim: DON’T DO IT! FatherMichael: Well I’m afraid this has put me in a very tricky predicament. Divorced_1: Father we are in a divorced chat room, of course they all object to marriage. Can we get on with it? FatherMichael: Certainly. Do you Sam take Penelope to be your lawful wedded wife? SingleSam: I do. FatherMichael: Do you Penelope take Sam to be your lawful wedded husband? Divorced_1: I do (yeah, yeah my name is Penelope). FatherMichael: You have already e-mailed your vows to me so by the online power vested in me, I now pronounce you husband and wife. You may kiss the bride. Now if the witnesses could click on the icon to the right of the screen they will find a form to type their names, addresses, and phone numbers. Once that’s filled in just e-mail it off to me. I’ll be off now. Congratulations again. FatherMichael has left the room Wildflower: Congrats Sam and Penelope! Divorced_1: Thanks girls for being here. SoOverHim: Freaks. SoOverHim has left the room

And for the first time in years, Rick realizes how fortunate he is and was. All the wonderful actors he's worked with through the years—Meeker, Bronson, Coburn, Morrow, McGavin, Robert Blake, Glenn Ford, Edward G. Robinson. All the different actresses he got to kiss. All the affairs he had. All the interesting people he got to work with. All the places he got to visit. All the fun stories he got to live. All the times he saw his name and picture in the papers and magazines. All the nice hotel rooms. All the fuss people made over him. All the fan mail he never read. All the times driving through Hollywood as a citizen in good standing. He looks around at the fabulous house he owns. Paid for by doing what he used to do for free when he was a little boy: pretending to be a cowboy.

I've always found the thousand dollar dinners more unsettling than the twenty-five-thousand dollar ones --- if someone pays the Republican National Committee twenty-five thousand dollars (or, more likely, fifty per couple) to breathe the same air as Charlie for an hour or two, then it's clear the person has money to spare. What breaks my heart is when it's apparent through their accent or attire that a person isn't well off but has scrimped to attend an event with us. We're not worth it! I want to say. You should have paid off your credit-card bill, invested in your grandchild's college fund, taken a vacation to the Ozarks. Instead, in a few weeks, they receive in the mail a photo with one or both of us, signed by an autopen, which they can frame so that we might grin out into their living room for years to come.

That night, after all the guests have gone, after the chairs have been stacked back up, and the leftovers put in the fridge, I go up to my room to change out of my dress. Sitting on the bed is my yearbook. I flip to the back of the book, and there it is, Peter’s message to me. Only, it’s not a message, it’s a contract. Lara Jean and Peter’s Amended Contract Peter will write a letter to Lara Jean once a week. A real handwritten letter, not an e-mail. Lara Jean will call Peter once a day. Preferably the last call of the night, before she goes to bed. Lara Jean will put up a picture of Peter’s choosing on her wall. Peter will keep the scrapbook out on his desk so any interested parties will see that he is taken. Peter and Lara Jean will always tell each other the truth, even when it’s hard. Peter will love Lara Jean with all his heart, always.

Every day I walk down Hollywood Boulevard and see civilians making themselves crazy worrying about the meetings they're late for or did they put the rent check in the mail or is their ass starting to sag and I think, "I've seen the creaky clockwork that turns the stars and planets. I've gotten drunk with the devil and body-slammed angels. I've seen the Room of Thirteen Doors at the center of the universe. I know the taste of my own blood as well as you know your favorite wine. I've seen so much more than you'll ever see." And then it hits me like a runaway semi. I don't know anything that matters.

This is what it's like to buy the wrong kind of flowers. This is what it's like to read your lover's mail and find they are doing nothing wrong. Have you ever set a field on fire and called it a birthday candle? Have you ever punished a dog because you trained it wrong? This is what it's like to build a wall in your living room.

Clutter attracts clutter. If you drop the mail on the kitchen counter, someone else is going to find it natural to leave his keys there. A dresser with receipts is also going to collect coins. A purse dropped in the entry is soon going to be joined by shoes and gloves. An empty soda can on the end table usually winds up with a few candy wrappers next to it.

Merchants and charlatans gained control of Europe, calling their insidious gospel “The Enlightenment.” The day of the locust was at hand, but from the ashes of humanity there arose no Phoenix. The humble and pious peasant, Piers Plowman, went to town to sell his children to the lords of the New Order for purposes that we may call questionable at best. (See Reilly, Ignatius J., Blood on Their Hands: The Crime of It All, A study of some selected abuses in sixteenth-century Europe, a Monograph, 2 pages, 1950, Rare Book Room, Left Corridor, Third Floor, Howard-Tilton Memorial Library, Tulane University, New Orleans 18, Louisiana. Note: I mailed this singular monograph to the library as a gift; however, I am not really certain that it was ever accepted. It may well have been thrown out because it was only written in pencil on tablet paper.) The gyro had widened; The Great Chain of Being had snapped like so many paper clips strung together by some drooling idiot; death, destruction, anarchy, progress, ambition, and self-improvement were to be Piers’ new fate. And a vicious fate it was to be: now he was faced with the perversion of having to GO TO WORK.

But the commandments were absolute. The stone tablets Moses brought down from the mountain had not said Thou shalt not kill except when fighting Nazis, or in self-defense, or in some other situations, listed below. Thou shalt not steal unless thou art near death with hunger fighting in a just cause, or hath a family to support, or if perhaps an irresistible opportunity to get rich presenteth itself.

In the early nineteenth century, a young man in London aspired to be a writer. But everything seemed to be against him. He had never been able to attend school more than four years. His father had been flung in jail because he couldn’t pay his debts, and this young man often knew the pangs of hunger. Finally, he got a job pasting labels on bottles of blacking in a rat-infested warehouse, and he slept at night in a dismal attic room with two other boys—guttersnipes from the slums of London. He had so little confidence in his ability to write that he sneaked out and mailed his first manuscript in the dead of night so nobody would laugh at him. Story after story was refused. Finally the great day came when one was accepted. True, he wasn’t paid a shilling for it, but one editor had praised him. One editor had given him recognition. He was so thrilled that he wandered aimlessly around the streets with tears rolling down his cheeks. The praise, the recognition that he received through getting one story in print, changed his whole life, for if it hadn’t been for that encouragement, he might have spent his entire life working in rat-infested factories. You may have heard of that boy. His name was Charles Dickens.

She loved old things. The brown-brick place was a survivor of the 1907 earthquake and fire, and proudly bore a plaque from the historical society. The building had a haunted history- it was the site of a crime of passion- but Tess didn't mind. She'd never been superstitious. The apartment was filled with items she'd collected through the years, simply because she liked them or was intrigued by them. There was a balance between heirloom and kitsch. The common thread seemed to be that each object had a story, like a pottery jug with a bas-relief love story told in pictures, in which she'd found a note reading, "Long may we run. -Gilbert." Or the antique clock on the living room wall, each of its carved figures modeled after one of the clockmaker's twelve children. She favored the unusual, so long as it appeared to have been treasured by someone, once upon a time. Her mail spilled from an antique box containing a pigeon-racing counter with a brass plate engraved from a father to a son. She hung her huge handbag on a wrought iron finial from a town library that had burned and been rebuilt in a matter of weeks by an entire community. Other people's treasures captivated her. They always had, steeped in hidden history, bearing the nicks and gouges and fingerprints of previous owners. She'd probably developed the affinity from spending so much of her childhood in her grandmother's antique shop.

I've always believed in the Nero Wolfe theory of knowledge. You can just sit quietly in your room - according to Pascal, the activity that if practiced more assiduously would free humanity from most of its troubles, but that was before e-mail - and through sheer mental effort force the tiniest snippets of information to yield the entire story of which they are a fragment, because the whole truth is contained in every particle of it, the way every human cell contains our DNA.

Payton sat up, not dislodging Dove. “What about you? Are you secretly a lesbian, too?” he asked Morgan. Morgan rolled her eyes. “Gender is a construct. I don’t really care what people have in their pants as long as they can get me off and don’t get clingy.” “Way to have standards,” Payton teased. Morgan gave him an imperious look. “You only fuck men who get mail from AARP, so shut the fuck up.” “Hey, you’d be surprised how much those discounts save on hotel rooms,” Payton quipped back.

Oh,for God's sake," I scolded myself, channeling Frankie. "It's just a French session.It's just a French session with a cute guy.It's just a French session with a cute guy who no longer has a girlfriend, who drunk e-mailed me about my name, and who makes me feel like I've swallowed a caterpillar." I thought maybe I should sit down. The green hood of Alex's car nosed into view at 5:09. I flung myself out of the room, down the stairs, and then had to lean against the sofa for a second to compose myself. Then I stood right behind the door, counting a slow ten after he knocked before opening it. Wouldn't want to look eager, now, would I? "Hi," he said. "Hi." What else could I say? It had turned seriously cold over the break. He was wearing a big black peacoat with Russian symbols on the buttons. I tried to remember if I'd ever known the Russian word for "hi." I didn't think so. He waited patiently for a minute, then asked, "Okay if I come in?" I flushed and stepped back.

What are you doing here?" He shoved one hand in his pocket. "I need a wife." "And you came here..." She searched for an explanation for his outlandish statement. "Because you thought a company that sells feminine care products might also have a supply of women available for marriage? I can go to the stock room if you want and see what we have on the shelf. Are you looking for a blonde or a brunette? I guess it doesn't matter whether she likes you or not." "It's not just for me," Liam explained, pulling his hand out of his pocket. "I need a wife to preserve my family legacy." "So you want to breed her? Good to know. That takes Margie and Joan out of the running. They're both in their sixties." He dropped to one knee and held out a blue velvet box. "I want you. Marry me, Daisy." Of all the things she'd expected him to say, "Marry me," did not even make the top thousand. For a long moment, all she could do was stand and stare. "I think you have me confused with someone who would even want to be in the same room as you, much less wed you after such a romantic proposal.

It starts with what customers first see when they visit our Web site. In the United States, we offer free shipping both ways to make the transaction as easy as possible and risk-free for our customers. A lot of customers will order five different pairs of shoes, try them on with five different outfits in the comfort of their living rooms, and then send back the ones that don’t fit or they simply don’t like—free of charge. The additional shipping costs are expensive for us, but we really view those costs as a marketing expense. We also offer a 365-day return policy for people who have trouble committing or making up their minds. At most Web sites, the contact information is usually buried at least five links deep and even when you find it, it’s a form or e-mail address that you can only contact once. We take the exact opposite approach. We put our phone number (1-800-927-7671) at the top of every single page of our Web site, because we actually want to talk to our customers. And we staff our call center 24/7. I personally think it’s kind of funny when I attend marketing or branding conferences and

Word from the outside, whether it arrived in a mail sack or a news report, seldom overshadowed the facts of our lives. We talked in facts -- work and weather, the logistics of this fence, that field -- but stories were how we spoke. A good story rose to the surface of a conversation like heavy cream, a thing to be savored and served artfully. Stored in dry wit, wrapped in dark humor, tied together with strings of anecdote, these stories told the chronology of a family, the history of a piece of land, the hardships of a certain year or a span of years, a series of events that led without pause to the present. If the stories were recent, they filtered through the door to my room late at night, voices hushed around the kitchen table as they sorted out this day and held it against others, their laughter sharp and sad and slow to come. Time was the key. Remember the time...and something in the air caught like a whisper. Back when. Back before a summer too fresh and real to talk about, a year's work stripped in a twenty-minute hailstorm; a man's right hand mangled in the belts of a combine, first day of harvest; an only son buried alive in a grain bin, suffocated in a red avalanche of wheat.

Kids are most interested in you when you are least interested in them. They choose the moment to talk when you are least available, because that means you’re also least emotional. Kids have to deal with their own fickle emotions, as well as the unpredictability of their classmates, all day long. It’s as exhausting for them as it would be for you. This is why they choose to open up when you seem the least emotionally invested in them: as you’re leaving the room, concentrating on an e-mail, or finally settling into your favorite show. The more interested and invested you seem in what they have to say, the less willing they are to say it.

They [mountains] are portions of the heart of the earth that have escaped from the dungeon down below, and rushed up and out. For the heart of the earth is a great wallowing mass, not of blood, as in the hearts of men and animals, but of glowing hot melted metals and stones. And as our hearts keep us alive, so that great lump of heat keeps the earth alive: it is a huge power of buried sunlight—that is what it is. Now think: out of that caldron, where all the bubbles would be as big as the Alps if it could get room for its boiling, certain bubbles have bubbled out and escaped—up and away, and there they stand in the cool, cold sky—mountains. Think of the change, and you will no more wonder that there should be something awful about the very look of a mountain: from the darkness—for where the light has nothing to shine upon, it is much the same as darkness—from the heat, from the endless tumult of boiling unrest—up, with a sudden heavenward shoot, into the wind, and the cold, and the starshine, and a cloak of snow that lies like ermine above the blue-green mail of the glaciers; and the great sun, their grandfather, up there in the sky; and their little old cold aunt, the moon, that comes wandering about the house at night; and everlasting stillness, except for the wind that turns the rocks and caverns into a roaring organ for the young archangels that are studying how to let out the pent-up praises of their hearts, and the molten music of the streams, rushing ever from the bosoms of the glaciers fresh-born. Think too of the change in their own substance—no longer molten and soft, heaving and glowing, but hard and shining and cold. Think of the creatures scampering over and burrowing in it, and the birds building their nests upon it, and the trees growing out of its sides, like hair to clothe it, and the lovely grass in the valleys, and the gracious flowers even at the very edge of its armour of ice, like the rich embroidery of the garment below, and the rivers galloping down the valleys in a tumult of white and green! And along with all these, think of the terrible precipices down which the traveller may fall and be lost, and the frightful gulfs of blue air cracked in the glaciers, and the dark profound lakes, covered like little arctic oceans with floating lumps of ice. All this outside the mountain! But the inside, who shall tell what lies there? Caverns of awfullest solitude, their walls miles thick, sparkling with ores of gold or silver, copper or iron, tin or mercury, studded perhaps with precious stones—perhaps a brook, with eyeless fish in it, running, running ceaseless, cold and babbling, through banks crusted with carbuncles and golden topazes, or over a gravel of which some of the stones are rubies and emeralds, perhaps diamonds and sapphires—who can tell?—and whoever can't tell is free to think—all waiting to flash, waiting for millions of ages—ever since the earth flew off from the sun, a great blot of fire, and began to cool. Then there are caverns full of water, numbing cold, fiercely hot—hotter than any boiling water. From some of these the water cannot get out, and from others it runs in channels as the blood in the body: little veins bring it down from the ice above into the great caverns of the mountain's heart, whence the arteries let it out again, gushing in pipes and clefts and ducts of all shapes and kinds, through and through its bulk, until it springs newborn to the light, and rushes down the mountain side in torrents, and down the valleys in rivers—down, down, rejoicing, to the mighty lungs of the world, that is the sea, where it is tossed in storms and cyclones, heaved up in billows, twisted in waterspouts, dashed to mist upon rocks, beaten by millions of tails, and breathed by millions of gills, whence at last, melted into vapour by the sun, it is lifted up pure into the air, and borne by the servant winds back to the mountain tops and the snow, the solid ice, and the molten stream.

Plotter got fan mail, but I was kinda relieved. I mean relieved that Professor Luckhart was busy because I wasn't sure there was much he could teach me beyond stand-up comedy. Still, I felt a pang of resentment. My education being put off in favor of Harry Plotter's fan mail. That night, as I took off my robes, a loud thud came from outside our room, like someone knocking over furniture. Then a gray glowing head poked through our door. "Anyone awake?" the specter screamed before entering our room and jumping on the bed next to me. He knocked over a stack of books and ripped off some bed curtains before disappearing through the far wall. Moments later, another ghost—this one

Look, Ella..." He stared down at his hands, opening and closing his fists. I waited. I think we might have a little bit of a misunderstanding here... You're a nice girl and all,but... I really like you,but I don't really like you... The unmistakable notes of "Don't Stop Believin'," electronic version, suddenly filled my room, followed by the audible and visual treat of my phone vibrating its way across my desk toward Alex's hip. I flung myself on it. In a clear-headed moment, I would have just turned it off. As it was, I did manage a "Sorry!" to Alex before flipping it open/ "Are you dead?" Frankie demanded from the other end. "No." I edged away from Alex, who was very politely pretending to be interested in the biscotti. "Are you even sick?" "No," I admitted. "Of course not. Okay, I'm coming over." "No!" I cringed as Alex jumped a little. I took a breath. "God, no. Don't. It's wedding central here. Sienna will have you trying up birdseed in little purple pouches." There was a long pause. "You okay, Marino?" "Yeah," I managed. "Truth time.Where were you today?" Could I do it? Could I actually use the word cramps with Alex Bainbridge standing three feet away? I could only imagine how the actual truth would sound. Here, in bed, hiding because I thought I'd made the queen of all fools out of myself e-mailing Alex Bainbridge over the break, and I can't even tell you about it because I promised...But it's okay-or maybe not-because he's here now, in my bedroom. ust about to tell me I made the queen of all fools out of myself. Sure. Come on over.The two of you can bond over my idiocy.

Our Meat Facial today, Ms. Loeffler?” “Uhm, how’s that.” “You didn’t get our offer in the mail? on special all this week, works miracles for the complexion—freshly killed, of course, before those enzymes’ve had a chance to break down, how about it?” “Well, I don’t . . .” “Wonderful! Morris, kill . . . the chicken!” From the back room comes horrible panicked squawking, then silence. Maxine meantime is tilted back, eyelids aflutter, when— “Now we’ll just apply some of this,” wham! “. . . meat here, directly onto this lovely yet depleted face . . .” “Mmff . . .” “Pardon? (Easy, Morris!)” “Why is it . . . uh, moving around like that? Wait! is that a— are you guys putting a real dead chicken in my— aaahhh!” “Not quite dead yet!” Morris jovially informs the thrashing Maxine as blood and feathers fly everywhere. Each

1. "Ahem. I know you hate Mondays, madam, but you picked the absolutely wrong one to play hooky. Or be sick. Yes, I suppose it's vaguely possible that you are actually sick. Anyway, here we are at lunch, Sadie and I, witnessing total social disorder. Your friend Alexander Bainbridge is sitting at the usual table, but facing the room. Amanda Alstead is sitting at Table One. Or, should I say,sitting more or less on a Phillite senior boy, whose name is unimportant, at Table One. A very nice young lady at the next table over-you know, the one who writes about Mr. Darcy-has just informeed us that Amanda dumpled Alex over the break. On Thanksgiving Day,no less. By e-mail. No telling how much truth is there, but a lot more than a kernal, I would say. We have a large, seven-dollar bag o' movie popcorn here. Thought you'd like to know. Call me.

Compared with a typical mail-order ad, the “imagine cable television” appeal is a much more subtle appeal to self-interest. Note that the benefits offered were not fantastic in a Caples-esque way. The gist was that you could avoid the hassle of leaving home (!) by ordering cable. Indeed, just hearing about the benefits, in the abstract, wasn’t enough to lure additional subscribers. It was only when people put themselves in the starring role—I can see myself watching a good movie at home with my hubby, and I can get up and check on the kids in the next room whenever I like … and think of all that babysitting money I’d save!—that their interest grew. This finding suggests that it may be the tangibility, rather than the magnitude, of the benefits that makes people care. You don’t have to promise riches and sex appeal and magnetic personalities. It may be enough to promise reasonable benefits that people can easily imagine themselves enjoying.

Can I ask you one thing before you go?” the clerk said. Her short friend watched me over the edge of her glasses. “Sure.” “Are you and Morgan going to the movies again anytime soon?” I swear every person in that room leaned closer. “Uh…” “Mr. Newman is gonna be showing the cows The Sound of Music next Friday,” Marge said. Then I’ll be damned if she didn’t grin. What the hell did I say? Because they sure were waiting for me to say something. “We’ll see.” Marge patted me on the arm. “Well, you just let us know.” I faced some scary people in my life, had guns shoved in my face, seen the results of a disgruntled colleague's handiwork, and never ran. Apparently a room full of Durstrand locals could do what bullets had failed at. I set the box of bottles on the floor on the passenger side of the truck and cranked it up. Everyone in the post office watched me out the window. Even the two mail clerks had squeezed up front. About half of them waved. With my face on fire, I fled the parking lot.

You are always meeting trouble half way, Jukes,” Captain MacWhirr remonstrated quaintly. “Though it’s a fact that the second mate is no good. D’ye hear, Mr. Jukes? You would be left alone if...” Captain MacWhirr interrupted himself, and Jukes, glancing on all sides, remained silent. “Don’t you be put out by anything,” the Captain continued, mumbling rather fast. “Keep her facing it. They may say what they like, but the heaviest seas run with the wind. Facing it — always facing it — that’s the way to get through. You are a young sailor. Face it. That’s enough for any man. Keep a cool head.” “Yes, sir,” said Jukes, with a flutter of the heart. In the next few seconds the Captain spoke to the engine-room and got an answer. For some reason Jukes experienced an access of confidence, a sensation that came from outside like a warm breath, and made him feel equal to every demand. The distant muttering of the darkness stole into his ears. He noted it unmoved, out of that sudden belief in himself, as a man safe in a shirt of mail would watch a point.

Isn't it surprising what an array of things a woman can drag forth, burrowing into attics, rooms and nooks! Things long out of mind; an old thing; a worn-out thing; but it has lain in that room, nook or bag until just such a riot of soap and scrubbing brush brings it out. And, as I think of it, a human mind could, and should go through just such a ransacking, occasionally; for you don’t know half of what an accumulation of rubbish is kicking about, in its dark, musty corridors. Old fashions in thoughts; bigotry; vanity; all lying stagnant. So why not drag out and sort all that stuff, discarding all which is of no valuation? About half of us will find, in our minds, a room, having on its door a card, saying: “It Was Not So In My Day.” Go at that room, right off. That “My Day” is long past. “Today” is boss, now. If that “My Day” could crawl up on “Today,” what a mix-up in World affairs would occur! Ox cart against aircraft; oil lamps against arc lights! Slow, mail information against radio! But, as all this stuff is laid out, what will you do with it? Nobody wants it. So I say, burn it, and tomorrow morning, how happy you will find that musty old mind!

Frank O’Brien is the founder of Conversations, a marketing services company based in New York that has been named to the Inc. 500/5000 List of “America’s Fastest Growing Private Companies.” In response to the frenetic pace of today’s workplace he has initiated a radical practice. Once a month he gathers each employee of his fifty-person company into a room for a full day. Phones are prohibited. E-mail is outlawed. There is no agenda. The purpose of the meeting is simply to escape to think and to talk. Mind you, he doesn’t hold this meeting on the middle Friday of the month, when productivity might be sluggish and people aren’t getting any “real work” done anyway. He holds this daylong meeting on the first Monday of the month. The practice isn’t just an internal discipline either: even his clients know not to expect a response on this “Do-Not-Call-Monday.”1 He does this because he knows his people can’t figure out what is essential if they’re constantly on call. They need space to figure out what really matters. He wrote: “I think it’s critical to set aside time to take a breath, look around, and think. You need that level of clarity in order to innovate and grow.

BILL OF RIGHTS Respect means I give myself and others the right to: Space and privacy (e.g., knocking on doors before entering, not opening one another’s mail, respecting each other’s needs for quiet and space); Be different (e.g., allowing preferences for food, movies, volume of music, and how we spend our time); Disagree (e.g., making room for each person to think and see life differently); Be heard (e.g., listening to each other’s desires, opinions, thoughts, feelings, etc.); Be taken seriously (e.g., listening and being present to one another); Be given the benefit of the doubt (e.g., checking out assumptions rather than judging one another when misunderstandings arise); Be told the truth (e.g., counting on the truth when asking each other for information—from “Did you study for the test that you failed?” to “Why were you late coming home?”); Be consulted (e.g., checking and asking when decisions will affect others); Be imperfect and make mistakes (e.g., leaving “room” for breaking things, forgetting things, letting each other down unintentionally, failing tests when we have studied, etc.); Courteous and honorable treatment (e.g., using words that don’t hurt, asking before using, consulting when appropriate, treating each other as I-Thou’s); and Be respected (e.g., taking one another’s feelings into account)

He's right,you know," Edward was saying almost before I'd made it into my room. I had crept through the house unnecessarily. No one was home. "Your assertions have lost a bit of their value these days, Mr. Willing." "You know," he repeated. I tossed my coat onto the bed. The stark black and white of my quilt was broken by a purple stain now, the result of a peaceful interlude with grape juice turning into a gentle wrestling match.The stain was the size of my palm and shaked like, I thought, an alligator. Alex insisted it was a map of Italy. Later, we'd dripped the rest of the juice onto the thick pages of my drawing pad, finding pictures in the splotches like the Rorschach inkblots used in psychology. "Well," he'd said in response to my pagoda, antheater, and Viking, "verdict's in.You're nuts." The pictures were tacked to my wall, unaccustomed spots of color. I'd penciled in our choices. Viking (E), pineapple (A). Lantern (E), cheese (A). Crown (E), birthday cake (A) were over my desk, over Edward. I turned on my computer. It binged cheerfully at me. I had mail. From: abainbr@thewillingschool.org To: fmarino@thewillingschool.org Date: December 15, 3:50 p.m. Subect: Should you choose to accept... Tuesday. I'll pick you up at 10:00 a.m. Ask no questions. Tell no one. -Alex "Ah, subterfuge" came from over the desk. "Shut up, Edward," I said.

From Tomorrow to Yesterday The tree trunks move in time with the rhythm of her rubber soles on the wet path, where the air is still cool after the night rain. The woodland floor is white with anemones; in one place, growing close to the roots of an ancient tree, they make her think of an old, wrinkled hand. She could go on and on without getting tired, without meeting anyone or thinking of anything in particular, and without coming to the edge of the woods. As if the town did not begin just behind the trees, the leafy suburb with its peaceful roads and its houses hidden behind close-trimmed hedges. She doesn't want to think about anything, and almost succeeds; her body is no more than a porous, pulsating machine. The sun breaks through the clouds as she runs back, its light diffused on the gravel drive and the magnolia in front of the kitchen window. His car is no longer parked beside hers, he must have left while she was in the woods. He hadn't stirred when she rose, and she'd already been in bed when he came home late last night. She lay with her back turned, eyes closed, as he undressed, taking care not to wake her. She leans against one of the pillars of the garage and stretches, before emptying the mailbox and letting herself into the house. She puts the mail on the kitchen table. The little light on the coffeemaker is on; she switches it off. Not so long ago, she would have felt a stab of irritation or a touch of tenderness, depending on her mood. He always forgets to turn off that machine. She puts the kettle on, sprinkles tea leaves into the pot, and goes over to the kitchen window. She observes the magnolia blossoms, already starting to open. They'll have to talk about it, of course, but neither of them seems able to find the right words, the right moment. She pauses on her way through the sitting room. She stands amid her furniture looking out over the lawn and the pond at the end of the garden. The canopies of the trees are dimly reflected in the shining water. She goes into the bathroom. The shower door is still spotted with little drops. As time went on they have come to make contact during the day only briefly, like passing strangers. But that's the way it has been since the children left home, nothing unusual in that. She takes off her clothes and stands in front of the mirror where a little while ago he stood shaving. She greets her reflection with a wry smile. She has never been able to view herself in a mirror without this moue, as if demonstrating a certain guardedness about what she sees. The dark green eyes and wavy black hair, the angularity of her features. She dyes her hair exactly the color it would have been if she hadn't begun to go gray in her thirties, but that's her only protest against age.

With a sigh of resignation, I dial Ryder’s number. Exactly seven minutes later, he knocks on the door. Ryder to the rescue. I resist the urge to look around for his white horse. “Okay, where is he?” he asks with a frown. His hair is wet, his T-shirt clinging damply to his skin. I’d either caught him in the shower or in the pool. Probably the pool, since he smells vaguely of chlorine. I hook a thumb toward the living room. “In there. Passed out on the couch.” He looks at me sharply. “You haven’t been drinking, have you?” He’s lucky I don’t slap him. “I was sitting upstairs in my room, minding my own business, when he showed up at the door. What do you think? Asshat,” I add under my breath. His brow furrows. “What was that?” “Nothing. C’mon. Get him out of there before he makes a mess.” “What about his car?” I shrug. “I’ll drive it school tomorrow and get a ride home from Lucy or something.” “I’ll drive you home,” he offers. Correction: he asserts--arrogantly, as if he’s used to giving orders. “We need to go get those tarps and sandbags anyway.” “How did you…?” I trail off as the answer dawns on me. “My dad e-mailed you, didn’t he?” “Called me, actually. We’ll go after school tomorrow. After practice,” he amends. “Yeah. Fine, whatever.” Truthfully, I wasn’t looking forward to lugging sandbags by myself. I wasn’t even sure how I was going to fit them in my little Fiat. Problem solved. Now to solve my other problem--the one lying on my couch.

On the other hand, some of the family’s impatience with the public is justified. When I use Federal Express, I accept as a condition of business that its standardized forms must be filled out in printed letters. An e-mail address off by a single character goes nowhere. Transposing two digits in a phone number gets me somebody speaking heatedly in Portuguese. Electronic media tell you instantly when you’ve made an error; with the post office, you have to wait. Haven’t we all at some point tested its humanity? I send mail to friends in Upper Molar, New York (they live in Upper Nyack), and expect a stranger to laugh and deliver it in forty-eight hours. More often than not, the stranger does. With its mission of universal service, the Postal Service is like an urban emergency room contractually obligated to accept every sore throat, pregnancy, and demented parent that comes its way. You may have to wait for hours in a dimly lit corridor. The staff may be short-tempered and dilatory. But eventually you will get treated. In the Central Post Office’s Nixie unit—where mail arrives that has been illegibly or incorrectly addressed—I see street numbers in the seventy thousands; impossible pairings of zip codes and streets; addresses without a name, without a street, without a city; addresses that consist of the description of a building; addresses written in water-based ink that rain has blurred. Skilled Nixie clerks study the orphans one at a time. Either they find a home for them or they apply that most expressive of postal markings, the vermilion finger of accusation that lays the blame squarely on you, the sender.

TV is a problem only if you’ve forgotten how to look and listen…My students and I discuss this all the time. They’re beginning to feel they ought to turn against the medium, exactly as an earlier generation turned against their parents and their country. I tell them they have to learn to look as children again. Root out content. Find the codes and messages... … [They say] television is just another name for junk mail. But tell them I can't accept that. I tell them I’ve been sitting this room for more than two months, watching TV into the early hours, listening carefully, taking notes. A great and humbling experience, let me tell you. Close to the mystical. … I’ve come to understand that the medium is a primal force in the American home. Sealed-off, timeless, self-contained, self-referring. It’s like a myth being born right there in our living room, like something we know in a dream-like and preconscious way. I’m very enthused. … You have to learn how to look. You have to open yourself to the data. TV offers incredible amounts of psychic data. It opens ancient memories of world birth, it welcomes us into the grid, the network of little buzzing dots that make up the picture pattern. There is light, there is sound. I ask my students 'What more do you want?' Look at the wealth of data concealed in the grid, in the bright packaging, the jingles, the slice-of-life commercials, the products hurtling out of darkness, the coded messages and endless repetitions, like chants, like mantras. 'Coke is it, Coke is it, Coke is it.’ The medium practically overflows with sacred formulas if we can remember how to respond innocently and get past our irritation, weariness and disgust. (50-51)

It makes you worry about what people think about who you married, or if your new house you bought is less expensive than the last one you bought, or that your husband may have a roving eye.” Amanda felt a sudden twinge of sympathy, and ruthlessly tried to quell it. She really didn’t want to feel it for the mayor at all. “Doesn’t excuse her bad behavior, I know, but thought it would help for you to hear a bit about her. My Dad says she used to be really well-liked in town. She didn’t always push people around like this.” Amanda thought about that, trying to imagine the mayor as a carefree bride, hopeful for her future. It wasn’t easy. She needed some time to think about it. Maybe the mayor changed because she thought she had to change, or because she was afraid what would happen to her world if she didn’t. Maybe she was just trying to survive. Amanda subdued any twinges of compassion as she furiously cleaned in the corner between the wall and the massive bed. Yes, people change, she thought, but that doesn’t give anyone the right to treat other people like garbage. Just because she had a bad life doesn’t mean she can act like she rules everyone else. She saw the corner of the torn envelope the moment she flipped back the corner of the rug. She picked it up and was just going to toss it into the small garbage can she was dragging with her through the room, when her eyes caught some writing on the outside. YOU HAVE TWO HOURS Big dark letters, written in an angry scrawl across the front. Amanda’s blood ran cold. This wasn’t a piece of mail carelessly left. This was something that had been deliberately hidden, and that was much more personal and angry. She glanced sideways at James, who was busy ripping down the heavy velvet curtains, a cloud of dust poofing around his head. It took only a moment for Amanda to fold the envelope in half and stuff it into her pocket. She patted it hard to ensure there’d be no telltale bulge, and pulled the

He fakes a smile and then turns to unlock the door. I follow him inside; he stops me at the kitchen island. “I found it right here.” He points to the countertop. “You found what right where?” I ask, feeling my face scrunch up in bewilderment. “The crossword puzzle from today.” He pulls it out of his pocket. “I found it here when I was making breakfast this morning.” “Wait, you didn’t get it in the mail?” “I’m sorry; I thought I mentioned that.” “No,” I say, holding back from whacking him in the head. “I think I would’ve remembered if someone had broken into your apartment. “I’m sorry,” he repeats, and then lets out a stress-filled sigh. “So, someone broke in here last night while you were asleep?” “I’m not sure. I was thinking that, too, but then . . . what if I just didn’t see it last night when I got home?” “Are you sure you didn’t set your mail down here, maybe even for a second, and then leave this piece behind?” “What difference does it makes?” “It makes a huge difference.” My voice gets louder. “The difference between someone breaking in or not.” I peer around the kitchen and living room, trying to see if anything looks off. “I don’t know.” He reaches for a box of cereal. “I mean, I’m pretty sure I would’ve noticed getting another puzzle in the mail, especially since we’ve been talking so much about this stuff.” “Who has a key to your apartment?” “No one that I know of.” “None of your friends? Did you leave a spare under the doormat, maybe?” “No, and no.” “Then what?” I ask, completely frustrated. “Look,” he says, running his fingers through his shaggy brown hair. “I don’t have all the answers. That’s why it’s a puzzle.” “This isn’t funny,” I tell him. “Someone’s sending you threatening notes, writing twisted messages on your door, and possibly breaking into your apartment. Worrying isn’t an option. It’s an order.” “So what do you order me to do?” “Call the police.” “And tell them what? That someone’s sending me crossword puzzles? That I got an angry message on my door, but I didn’t even feel the need to save it? They’ll give me a Breathalyzer test and ask me what I’ve been drinking.

As we round the corner for our third lap, I catch Peter Kavinsky looking at me. I thought I was imagining it at first, him staring in my direction, but this is the third time. He’s playing ultimate Frisbee with some of the guys. When we pass them, Peter jogs over to us and says, “Can I talk to you for a minute?” Chris and I look at each other. “Her or me?” she asks. “Lara Jean.” Chris puts her arm around my shoulder protectively. “Go ahead. We’re listening.” Peter rolls his eyes. “I want to talk to her in private.” “Fine,” she snaps, and she flounces away. Over her shoulder she looks back at me with wide eyes, like What? I shrug back, like I have no idea! In a low, quiet voice, Peter says, “Just so you know, I don’t have any STDs.” What in the world? I stare at him, my mouth open. “I never said you had an STD!” His voice is still low but actually furious. “I also don’t always take the last piece of pizza.” “What are you talking about?” “That’s what you said. In your letter. How I’m an egotistical guy who goes around giving girls STDs. Remember?” “What letter? I never wrote you any letter!” Wait. Yes I did. I did write him a letter, about a million years ago. But that’s not the letter he’s talking about. It couldn’t be. “Yes. You. Did. It was addressed to me, from you.” Oh, God. No. No. This isn’t happening. This isn’t reality. I’m dreaming. I’m in my room and I’m dreaming and Peter Kavinsky is in my dream, glaring at me. I close my eyes. Am I dreaming? Is this real? “Lara Jean?” I open my eyes. I’m not dreaming, and this is real. This is a nightmare. Peter Kavinsky is holding my letter in his hand. It’s my handwriting, my envelope, my everything. “How--how did you get that?” “It came in the mail yesterday.” Peter sighs. Gruffly he says, “Listen, it’s no big deal; I just hope you’re not going around telling people--” “It came in the mail? To your house?” “Yeah.” I feel faint. I actually feel faint. Please let me faint right now, because if I faint I will no longer be here, in this moment. It will be like in movies when a girl passes out from the horror of it all and the fighting happens while she is asleep and she wakes up in a hospital bed with a bruise or two, but she’s missed all the bad stuff. I wish that was my life instead of this.

When we left, we were told it would be another month before the winner was announced. Then I felt really discouraged. Friends were telling me that my injuries and my fitness level guaranteed me the cover. I felt the opposite. I didn’t feel I was as fit as the others and I felt like the war was too controversial a topic for the magazine to want to feature a wounded veteran. I had completely talked myself out of even the slightest possibility of winning by the time I was back on a plane to New York a month later to find out the results. My family didn’t believe that I didn’t know already. They thought I’d been told and kept asking me about it. But I really didn’t know. The winner was being announced live on NBC’s Today show. I had made my peace with not winning and Jamie and I were just excited to go to New York and be on Today. We had a layover in Charlotte, North Carolina, and when we landed there I had a voice mail from my friend Billy. His message: “I thought we had to wait to see who won? It’s already out!” I clicked onto my Facebook app and saw that Billy had posted a picture of him and some of his buddies at a truck stop in Kentucky posing with a Men’s Health magazine--and I was on the cover! I was shocked. But even then I was convinced this wasn’t real. Maybe the editors had decided to give the cover to all three of us and we each had a different region of the country. It felt incredible to see myself on the cover of that magazine but I just wasn’t convinced I was the outright winner. Jamie and I got to our hotel room late. I called my contact at Men’s Health, Nora, and said, “I’ve already seen the magazine.” There was a beat on the other end of the line before she flatly said, “We’ll talk about it in the morning.” So Jamie and I went to bed. The next morning we met up with Finny and Kavan and headed over to 30 Rockefeller Plaza for the Today show. I didn’t say a word about what I’d seen. When we arrived, Nora was at the door. I waited for the others to go in before I said to her, “So we’re not going to talk about what we’re not going to talk about?” I was smirking a little but quickly wiped the grin off my face when I saw the look on Nora’s. “You’re not the only person in this competition, Noah. Not everyone knows.” Roger that. I wouldn’t say another word.

The school is teeming with activity. The rooms are small and large, many are special-purpose rooms, like shops and labs, but most are furnished like rather shabby living or dining rooms in homes: lots of sofas, easy chairs, and tables. Lots of people sitting around talking, reading, and playing games. On an average rainy day—quite different from a beautiful suddenly snowy day, or a warm spring or fall day—most people are inside. But there will also be more than a few who are outside in the rain, and later will come in dripping and trying the patience of the few people inside who think the school should perhaps be a “dry zone.” There may be people in the photo lab developing or printing pictures they have taken. There may be a karate class, or just some people playing on mats in the dance room. Someone may be building a bookshelf or fashioning chain mail armor and discussing medieval history. There are almost certainly a few people, either together or separate, making music of one kind or another, and others listening to music of one kind or another. You will find adults in groups that include kids, or maybe just talking with one student. It would be most unusual if there were not people playing a computer game somewhere, or chess; a few people doing some of the school’s administrative work in the office—while others hang around just enjoying the atmosphere of an office where interesting people are always making things happen; there will be people engaged in role-playing games; other people may be rehearsing a play—it might be original, it might be a classic. They may intend production or just momentary amusement. People will be trading stickers and trading lunches. There will probably be people selling things. If you are lucky, someone will be selling cookies they baked at home and brought in to earn money. Sometimes groups of kids have cooked something to sell to raise money for an activity—perhaps they need to buy a new kiln, or want to go on a trip. An intense conversation will probably be in progress in the smoking area, and others in other places. A group in the kitchen may be cooking—maybe pizza or apple pie. Always, either in the art room or in any one of many other places, people will be drawing. In the art room they might also be sewing, or painting, and some are quite likely to be working with clay, either on the wheel or by hand. Always there are groups talking, and always there are people quietly reading here and there. One

About Nick: Trudy thanked him, he gave a shy duck of his head and almost ran out of the room. Trudy smiled after him, liking his blue-green eyes, the brown hair that waved to his shoulders and the slightly crooked, lightly freckled nose. In a few years with more confidence on him, that young man is going to be a lady killer.

It was strange to speak forthrightly, after living at Mrs. Bittle’s those years: exiting the bathroom with downcast eyes, sitting at supper while old Mr. Judd piped up with his yellowed news extras. Now it seems we shared a kindred silence, restraining our smiles on hearing that Limburger has flown across the Atlantic. But maybe I contrive this, as lovers reconfigure the days before, with every glance leading ultimately to union. In any event here she is, installed in my dining room. I hated to show her the mail, stored in bushel baskets in the empty spare bedroom. She did not flinch. Grasped each bushel by the handles, marched it downstairs, and dumped onto the maple table one mountain for each month. Bravely she dives in, even before we’ve found her a filing cabinet or acceptable typewriter. (Royal or L. C. Smith.) We shall put the bathroom door back on its hinges, as soon as I’ve cleared its surface of all piles and chapters, and found a proper

Before issuing a single directive or making a single decision, a leader should talk to people at every level of her organization, from the front office to the mail room. Career employees often have startlingly insightful views about the strengths and weaknesses of their organization, which of course they know well; as a result, they often have well-informed ideas for practical ways to improve it.

Lara Jean?” I open my eyes. I’m not dreaming, and this is real. This is a nightmare. Peter Kavinsky is holding my letter in his hand. It’s my handwriting, my envelope, my everything. “How--how did you get that?” “It came in the mail yesterday.” Peter sighs. Gruffly he says, “Listen, it’s no big deal; I just hope you’re not going around telling people--” “It came in the mail? To your house?” “Yeah.” I feel faint. I actually feel faint. Please let me faint right now, because if I faint I will no longer be here, in this moment. It will be like in movies when a girl passes out from the horror of it all and the fighting happens while she is asleep and she wakes up in a hospital bed with a bruise or two, but she’s missed all the bad stuff. I wish that was my life instead of this. I can feel myself start to sweat. Rapidly I say, “You should know that I wrote that letter a really long time ago.” “Okay.” “Like, years ago. Years and years ago. I don’t even remember what I said.” Up close, your face wasn’t so much handsome as beautiful. “Seriously, that letter’s from middle school. I don’t even know who would have sent it. Can I see it?” I reach for the letter, trying to stay calm and not sound desperate. Just casual cool. He hesitates and then grins his perfect Peter grin. “Nah, I want to keep it. I never got a letter like this before.” I leap forward, and quick like a cat I snatch it out of his hand. Peter laughs and throws up his hands in surrender. “All right, fine, have it. Geez.” “Thanks.” I start to back away from him. The paper is shaking in my hand. “Wait.” He hesitates. “Listen, I didn’t mean to steal your first kiss or whatever. I mean, that wasn’t my intention--” I laugh, a forced and fake laugh that sounds crazy even to my own ears. People turn around and look at us. “Apology accepted! Ancient history!” And then I bolt. I run faster than I’ve ever run. All the way to the girls’ locker room. How did this even happen? I sink to the floor. I’ve had the going-to-school-naked dream before. I’ve had the going-to-school-naked-forgot-to-study-for-an-exam-in-a-class-I-never-signed-up-for combo, the naked-exam-somebody-trying-to-kill-me combo. This is all that times infinity. And then, because there’s nothing left for me to do, I take the letter out of the envelope and I read it.

Thomas then touched Anna’s stomach and his hand remained there until Anna fell asleep. The next passing weeks brought more changes to Anna’s body. Her small stomach started to grow. Thomas Jr. got more teeth and poor Jo looked wounded and worn out. Anna joined her in Jo’s room for a feeding and watched her reaction as Thomas Jr. fed. What once had been a tender moment between woman and baby, the gift of nourishment, was now a time of discomfort for Jo. “This is the tough part sometimes,” Jo said. “When they get their teeth early.” For a week now Thomas had been offering Thomas Jr. food, mashing up vegetables and other foods. The baby took to some. Others he completely rejected. The only thing he would actually take was Jo’s breast milk. And Jo, fulfilling all her duties, stuck it out with Thomas Jr., making sure the baby was fed and happy. After one of the feedings, Anna caught a glimpse of

Phyllis, you awaken things in me,” he said suddenly. “Things I can’t allow myself to feel.” He stared at his shoes and glanced back at her. “I care for you. And because I care, I know we can’t go to my room to watch a movie. We shouldn’t call or e-mail either. I want what’s best for your marriage.” She

she suggested deleting senior Andersen partners from the circulation list for Enron e-mails because it “increases their likelihood of being a witness.” Duncan,

That night, they sat around the hotel room with a bottle of tequila and some salt and limes and talked about names for the new real estate company. A few ideas sprang up right away but got rejected just as fast. A half bottle of tequila later, the name "Real Estate Maximums Incorporated" was tossed around as a possibility. Nobody spoke for a moment because everyone liked it. Maximums meant that everyone would get the most out of the relationship-real estate agents and customers alike. The name did a good job of communicating the everybody wins principle at the heart of the endeavor. But after a few more minutes, they realized it didn't quite work. It wasn't snappy enough for a good brand name, and it was too long to fit on a real estate sign. More tequila got poured. No one could come up with another name that felt as on-target as Real Estate Maximums. Someone suggested shortening it to R. E. Max. That made it snappier and appealing in a brand name sense; but when you wrote it out, it looked too much like a real person's name. You could imagine junk mail arriving at the office in care of Mr. and Mrs. R. E. Max. Collins pointed out that Exxon had formed only a few years before, and the X with a slash through it looked very smart. So Liniger took out the dots and tried a slash through the middle of the word and then capitalized all the letters. They looked at the pad of paper and saw: RE/MAX. A silence came over them, followed by a few backslaps and cheers. Everything about the word looked exactly right, as though they were talking about an established global company. Now, what about colors? They were on a roll. Now was no time to stop. A few more shots of tequila went around while they debated the right look for the new RE/MAX. It didn't take long to figure it out: Everyone in the room was a Vietnam vet and patriotic to the core. The colors, of course, had to be red, white, and blue. When they considered the whole package, they knew they had it. And that's how the idea for the distinctive RE/MAX brand was hatched. Considering the time and resources that get poured into brand development today, their methods might seem unorthodox if admirably effective. No money was spent on advertising agencies, market research, or trademark protection. The only investment was a decent bottle of tequila; the only focus group, a bunch of guys sitting around a room having a good laugh.

Once released from her trading responsibilities, she descended to Cannes’s famous seafront esplanade. Occasionally she dallied for a while, enjoying the sunshine while strolling the length of the Boulevard de la Croisette, or she might pause for un caffè espresso and a swift perusal of the announcements in the local daily newspaper, Nice Matin. More often than not, though, her habit was to walk purposefully in the direction of the new port close to the Pointe Croisette, where waiting patiently on the corner of Place Franklin Roosevelt was Maurice, her chauffeur, with her morning mail, seated in her second-hand 1996 Bentley Azure, its gleaming bodywork black as a beetle’s carapace.

troubled, Alfred Allsworth (Fred) Thorp, Sheriff of Okanogan County approached the Lute Morris Saloon in Conconully Monday morning, November 9, 1909. Inside, a hard-looking stranger of medium height, with black hair and a mustache, who gave his name as Frank LeRoy, was playing cards at a table. Sheriff Thorp intended to question LeRoy regarding a safe blown in the A.C. Gillespie & Son store in Brewster a few days earlier and two residential burglaries in Brewster. A mild mannered Iowa farmer, Thorp came to the Okanogan in 1900, carried mail between Chesaw and Loomis, ran for sheriff. Armed with a six-shooter, Thorp feared only that some day, he might have to kill someone, which would compel him to resign, and this might be the day. LeRoy sat very still, watching the frontier sheriff approach the card table. “I’ll have to take you in, partner.” said Thorp. There must have been an unearthly silence in the saloon as LeRoy rose. Thorp drew his revolver, “I’m going to search you.” LeRoy turned as if to throw off his coat, and then jerked a pistol from a shoulder holster. The two opened fire simultaneously LeRoy dancing about to present an elusive target. LeRoy got off four shots. Thorp emptied his revolver, striking LeRoy’s right hand, causing him to drop his gun, and hitting the suspect in the shoulder as he bolted out a rear door. LeRoy staggered a few yards up Salmon Creek before hiding in some brush. “Look out, he’s got another gun” someone yelled from across the creek. Having borrowed a second revolver, the sheriff pounced, kicking LeRoy’s gun from his hand. LeRoy was rolled onto a piece of barn board and carried into the Elliot Hotel. There his wounds, including a punctured lung were treated. In LeRoy’s hotel room Thorp found two more guns, wedges and drills, and a supply of nitroglycerine. Two days later, LeRoy broke out of the county jail. Wearing only his nightshirt, a blanket for trousers, shoes and an old mackinaw taken from an elderly trusty who served as jailer, the desperado flew through chilling weather to Okanogan. Three days later, Thorp caught up with him in a fleld of sagebrush below Malott. LeRoy came out with his hands up commenting mildly he wished he had a gun so the two could shoot it out again. In January, 1910, at Conconully LeRoy was convicted of burglarizing the William Plemmon’s home at Brewster. Since this was his third burglary conviction, he was sentenced to life imprisonment in the state penitentiary at Walla Walla as a habitual criminal. After serving nine years, LeRoy, in ill health, was released in 1919. He once met Fred Thorp on a street in Spokane. They chatted for a few minutes. While there were, in pioneer times, numerous other confrontations between armed men, the Thorp-LeRoy gun flght probably was the closest Okanogan County ever came to a HIGH NOON shootout.

All day I was surrounded by earnest men with furrowed brows who read Balzac in the mail-room. The more jovial ones delivered double entendres with a wry, jaded air, not coming out from behind their desks. Sex was something other people did. Sometimes the writers swept in with an exotic air, smelling faintly of alcohol, flushed and distracted. If they noticed you the first time, they would forget the next time they came in.

Part of the process that we’ve used to help us eliminate unnecessary meetings and unnecessary attendance is a rigorous dogma to ‘codify and communicate.’ That means we really limit who are the ‘Need to Be-ers’ that truly must be in the meetings to make the decisions, and then we consistently practice reducing our decisions to concise writing that is then e-mailed out to the ‘Need to Know-ers.’ There may be ninety people who ‘need to know’ but only three people who ‘need to be’ [in the meeting]. So we get the three people in a room, discuss the issues, make a decision and then communicate—in written form—the decisions that were made to all of the people that really need to know. Think how much time that saves to focus on serving our customers! Not to mention the rate at which having fewer people in the room speeds up our decisions. The decision-making process slows down dramatically proportionate to the number of people in the room.

The Book of the Grotesque The writer, an old man with a white mustache, had some difficulty in getting into bed. The windows of the house in which he lived were high and he wanted to look at the trees when he awoke in the morning. A carpenter came to fix the bed so that it would be on a level with the window. Quite a fuss was made about the matter. The carpenter, who had been a soldier in the Civil War, came into the writer’s room and sat down to talk of building a platform for the purpose of raising the bed. The writer had cigars lying about and the carpenter smoked. For a time the two men talked of the raising of the bed and then they talked of other things. The soldier got on the subject of the war. The writer, in fact, led him to that subject. The carpenter had once been a prisoner in Andersonville prison and had lost a brother. The brother had died of starvation, and whenever the carpenter got upon that subject he cried. He, like the old writer, had a white mustache, and when he cried he puckered up his lips and the mustache bobbed up and down. The weeping old man with the cigar in his mouth was ludicrous. The plan the writer had for the raising of his bed was forgotten and later the carpenter did it in his own way and the writer, who was past sixty, had to help himself with a chair when he went to bed at night. In his bed the writer rolled over on his side and lay quite still. For years he had been beset with notions concerning his heart. He was a hard smoker and his heart fluttered. The idea had got into his mind that he would some time die unexpectedly and always when he got into bed he thought of that. It did not alarm him. The effect in fact was quite a special thing and not easily explained. It made him more alive, there in bed, than at any other time. Perfectly still he lay and his body was old and not of much use any more, but something inside him was altogether young. He was like a pregnant woman, only that the thing inside him was not a baby but a youth. No, it wasn’t a youth, it was a woman, young, and wearing a coat of mail like a knight. It is absurd, you see, to try to tell what was inside the old writer as he lay on his high bed and listened to the fluttering of his heart. The thing to get at is what the writer, or the young thing within the writer, was thinking about. The old writer, like all of the people in the world, had got, during his long fife, a great many notions in his head. He had once been quite handsome and a number of women had been in love with him. And then, of course, he had known people, many people, known them in a peculiarly intimate way that was different from the way in which you and I know people. At least that is what the writer thought and the thought pleased him. Why quarrel with an old man concerning his thoughts? In the bed the writer had a dream that was not a dream. As he grew somewhat sleepy but was still conscious, figures began to appear before his eyes. He imagined the young indescribable thing within himself was driving a long procession of figures before his eyes. You see the interest in all this lies in the figures that went before the eyes of the writer. They were all grotesques. All of the men and women the writer had ever known had become grotesques. The grotesques were not all horrible. Some were amusing, some almost beautiful, and one, a woman all drawn out of shape, hurt the old man by her grotesqueness. When she passed he made a noise like a small dog whimpering. Had you come into the room you might have supposed the old man had unpleasant dreams or perhaps indigestion. For an hour the procession of grotesques passed before the eyes of the old man, and then, although it was a painful thing to do, he crept out of bed and began to write. Some one of the grotesques had made a deep impression on his mind and he wanted to describe it.

The concept of selling solutions isn’t wrong. It’s based on a valid recognition of the enormous unmet needs most customers have. But very few companies have figured out how to implement the concept profitably. Most failed attempts to deliver solutions have suffered from one of two common flaws. First, many are uncompelling or undifferentiated in the customer’s eyes. Sometimes the word solution is simply code for a consultative selling process or an attempt to pitch some kind of service agreement along with the product. Sometimes the solution is more significant, but undifferentiated. Take outsourcing as an example. Many companies have moved to take over and run some customer function, such as the mail room or call center, and then struggled to make money. The reason: In most cases, this is simply a cost-of-capital or -labor play, based on the notion that the contractor can run the operation more cheaply than the client firm. The function’s role in enhancing the customer’s business scarcely changes. Not surprisingly, this purely cost-based value proposition leads to rapid downward pricing pressure and service commoditization. The other major problem with many attempts to create solutions is their complexity. Once a company has developed a compelling solutions offering, reaching and serving the customer often requires the creation of a highly skilled delivery force that is hard to scale up. The result is a small, marginally profitable operation that clings to relevance on the periphery of the business.

Ian’s head shook Case’s way. “I told you to talk to the woman, not lay out all our secret plans to her in voice mail. Why? Why do all my best agents lose their freaking minds the minute a nice pair of breasts walk into the room?

Why aren’t you in your room?” he asked. “We’re married,

how would you account for the mail Sammy drew from all over the country? From insurance companies in Hartford, from chain stores in the South, from mail-order houses in the Middle West, people were writing that I could not have written Sammy without personal knowledge of their own mail-room boy who had run over their backs to become office manager, and in some cases company president.

When I got my official acceptance letter in the mail, Umma immediately pinned it to the fridge. She took down my old tests to make room. This letter deserved the entire metal canvas. It was the culmination of all my hard work, all my high school accomplishments. It was the thing I had desperately wanted so many moons ago. Now I don't even know why I'm here.

How she painted every room of her flat a different color of the rainbow. How she collects misspellings of her name on junk mail.

Sorry, Commander. Just finishing off this carrot. Ahm…Dublin, let’s see. Seventy-five…Eighteen seventy-five.” “I thought so! This place is completely different. The humans have even managed to change the shape of the coastline.” Foaly was silent for a moment. Root could just imagine him wrestling with the problem. The centaur did not like to be told that any part of his system was out of date. “Okay,” he said at last. “Here’s what I’m going to do. We have a Scope on a satellite TV bird with a footprint in Ireland.” “I see,” muttered Root—which was basically a lie. “I’m going to e-mail last week’s sweep direct to your visor. Luckily there’s a video card in all the new helmets.” “Luckily.” “The tricky bit will be to coordinate your flight pattern with the video feed.…” Root had had enough. “How long, Foaly?” “Ahm…Two minutes, give or take.” “Give or take what?” “About ten years if my calculations are off.” “They’d better not be off then. I’ll hover until we know.” One hundred and twenty-four seconds later, Root’s black-and-white blueprints faded out, to be replaced by full-color daylight imaging. When Root moved, it moved, and Holly’s locator beacon dot moved too. “Impressive,” said Root. “What was that, Commander?” “I said impressive,” shouted Root. “No need to get a swelled head.” The commander heard the sound of a roomful of laughter, and realized that Foaly had him on the speakers. Everyone had heard him complimenting the centaur’s work. There’d be no talking to him for at least a month. But it was worth it. The video he was receiving now was bang up to date. If Captain Short was being held in a building, the

Andrei avoided the internet as well and this evasion only added to his gloom. He loved music, especially old songs, and he loved movies, of all sorts. If he had the patience, sometimes he would read. While most of the pages he turned bored him to sleep, certain books with certain lines disarranged him. Some literature brought him to his feet, laughing and howling in his room. When the book was right, it was bliss and he wept. His room hushed with serenity and indebtedness. When he turned to his computer, however, or took out his phone, he would inevitably come across a viral trend or video that took the art he loved and turned it into a joke. The internet, in Andrei’s desperate eyes, managed to make fun of everything serious. And if one did not laugh, they were not intelligent. The internet could not be slowed and no protest to criticize its exploitation of art could be made because recreations of art hid perfectly under the veneer of mockery and was thus, impenetrable. It was easy to use Chopin’s ‘Sonata No. 2’ for a quick laugh, to reduce the ‘Funeral March’ to background music. It was a sneaky way for a digital creator to be considered an artist—and parodying the classics made them appear cleverer than the original artist. Meanwhile, Andrei’s body had healed playing Chopin alone in his apartment. He would frailly replay movie moments, too, that he later found the world edited and ripped apart with its cheap teeth. And everyone ate the internet’s crumbs. This cruel derision was impossible to escape. But enough jokes, memes, and glam over someone’s precious source of life would eventually make a sensitive body numb. And Andrei was afraid of that. He needed his fountain of hope unblemished. For this reason, he escaped the internet’s claws and only surrendered to it for e-mails, navigation, and the weather.

As I slid off my coat and pulled a hanger from the closet, I noticed Gracie glaring at me sanctimoniously. Gracie had an uncannily strong drunk detector for a nine-year-old cat, and her you stayed out past curfew face was something to behold. It told me she knew I'd had too much to drink on a Tuesday night and lied to my family about having a boyfriend. It also told me I should have been home to play with her hours ago. "Meow," Gracie lectured. I couldn't even be mad. "I deserve that," I agreed. "Meow," Gracie said again, with feeling. Okay, that was a bridge too far. "Look. I've had a really rough day." Part of me knew it was ridiculous to get into an argument with a cat. The rest of me needed Gracie to understand. Instead of understanding, Gracie chose to jump onto the kitchen counter where Sophie put my mail. Right there, on top of the spring issue of the University of Chicago alumni magazine and the new issue of Cat Fanciers was the wedding invitation Mom had said was coming. I looked helplessly at Gracie, who seemed to have given up on judging my life choices in favor of bathing her right front paw. "I don't want to open it," I told her. Instead of backing me up, Gracie signaled this conversation was over by jumping off the counter and sauntering over to my living room couch. One downside to having a nonhuman roommate was when I needed someone to validate me, I was usually out of luck.

Wanting to thank him for his gifts, she left the tent to find her husband. He was in the middle of the camp, with knights all around him. She paused as she saw him there. He was again garbed as a black-robed monk, but he had taken time to shave this morning. There was no sign of the sword she knew he had strapped to his hips and she could barely catch a glimpse of his mail-covered leggings beneath it. He was handsome, her prince. More so than any man in the group. He, Phantom, Ioan, Lutian, and three men she knew not at all were standing in a circle as they discussed some matter. Her heart light, she approached her husband from behind. Ioan was speaking. “You know, Abbot, I hear wormwood helps with that problem.” He held his hand up and crooked his finger down as if it were suddenly limp. All the men save Christian laughed, while Christian glared murderously at Lutian. “Look to the good of it,” Phantom said as he sobered. He appeared to be imparting grave advice to her husband. “I hear all men have trouble from time to time with their sexual performance. Mind you, I have no personal experience with that, but…” His voice trailed off as he looked past Christian to see Adara glowering at him. Struggling not to strangle the men who mocked him, Christian turned to see what had disturbed Phantom to find Adara standing behind him. His groin jerked awake at the vision she made in her finery. She was beautiful. The gown fit even better than he had hoped. Unlike her peasant garb, this one laced in the front and at the sides, pulling the cloth into a perfect fit that showed every lush curve of her body. The only thing that sparkled more than her jewels were her brown eyes. “Thank you,” she said softly before she kissed his cheek. “I had a most wondrous night.” Christian was too dumbstruck by his lust to even respond. Lutian bristled at her actions and if she didn’t know better, she’d swear he was jealous. “Nay. Tell me this isn’t so. Why are you kissing him, my queen? It was me. Me. I’m the one who told him what to do. He had no idea how to please you. None. He was lost and confused when he sought me out. He didn’t even know how to do the most basic thing. It was me, all me.” Every man there gaped at Lutian’s words. “Christ’s toes, Christian,” Ioan said in disbelief. “Are you a monk in truth? Don’t tell me you had to take advice from the fool on how to please a woman? You should have come to me. At least I know what I’m doing.” “You can’t be a virgin,” Phantom said. “What about that Norman tart in Hexham? Surely you did more than talk to her when the two of you vanished to her room?” “Nay,” another knight said. “I saw him drunk in Calais with two women.” “Aye,” another knight began. “I was with him in London when he vanished for three days with a widowed countess.” Christian ground his teeth as this conversation quickly degenerated, while Lutian continued to take credit for instructing him on how to please Adara. Lutian still held Adara’s attention. “I’m the one who got him—” Enraged, Christian lunged for the source of his current humiliation. “Christian!” Adara snapped as he seized her fool. “Don’t hurt Lutian.” He wanted to do much more than hurt the fool. He wanted to tear the man’s head from his shoulders. Growling in frustration, he let the fool go. “Thank you, my queen.” “’Tis my place to hurt him.” She glared at her fool and smacked him on his arm. “I fully intend to take this up with you later.” She walked over to Ioan. “And for your information, my lord…” She lifted his hand and put his index and middle finger upright. “I assure you that there is nothing wrong with Christian’s technique or prowess.

The dining room table in the home of a person living alone becomes the entire world, divided into countries: the area for the mail, for work if there is any, a small duchy set aside for the placement of one dish, one bowl, one fork.

Introduction For many folks, the kitchen is the catchall room for every item that enters the house. Mail and keys wind up on the counters, school books are scattered on the kitchen table, coats and sweaters are slung on the backs of chairs and the bowl of pet food always gets kicked over as you’re rushing around preparing a meal. In many ways, the kitchen is more like the family room than any other room in the house. Wouldn’t it feel amazing to have not only a sparkling-clean kitchen, but also one that’s streamlined, tidy and organized? We feel that the kitchen is the best place to begin a decluttering project because it sets the stage for how you want the rest of your house to appear. Now, some organizing experts will suggest you begin by clearing your counters first, which works well if you plan to tackle your kitchen in one decluttering event. But for this project, when you’re working in 10-minute increments, you’ll need to create space in cabinets, closets or drawers for those items you no longer want on the counter. For instance, Barrie has found beginning with the lower cabinets often frees up space for some of those countertop appliances. Here’s a suggested plan for tackling your kitchen: • Begin with the lower cabinets, moving left to right around the room. • Move to the upper cabinets, following the same pattern. • Move to the kitchen drawers, starting with the drawers used most often. • Now with more space above and below, clear the countertops. • Clean out and organize the refrigerator.

Musk does not own a home in Northern California and ends up staying at the luxe Rosewood hotel or at friends’ houses. To arrange the stays with friends, Musk’s assistant will send an e-mail asking, “Room for one?” and if the friend says, “Yes,” Musk turns up at the door late at night.

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I’ll look at it. Promise,” I say. “But first, do what you’re supposed to do: make coffee, dust the shelves, and file papers. Keep your eyes and ears open and learn—just like any other intern. Next week I’ll recommend you for the mail room. There you’ll realize what order and accuracy really mean.

Inside, the tent was sectioned off by cloth walls. In the main area where they entered, there was a table with four chairs and an arming stand that held the knight’s chain mail, helm, and sword. “Ioan?” Christian called. No one answered. As they turned to leave, they were confronted by what appeared to be a young archer who was surely no older than the boy who had led them here. Several inches shorter than Adara, he was gangly and thin, with raven-black hair and brown eyes that watched them warily. He held his bow at the ready with an arrow already nocked. “Who are you and what business have you with Lord Ioan?” he asked in a gruff, low tone. “We are old friends,” Christian said calmly. Phantom moved toward him. The archer turned quickly and let fly the arrow. Phantom caught it midflight, but before he could take another step, the archer swung the bow and caught him upside his head with it. Phantom staggered back from the force of the blow. The archer struck again and knocked him to the ground. Christian moved toward them. Before Adara could blink, the archer had another arrow nocked and ready to fly into Christian’s chest. “Corryn, cease!” The Welsh-accented voice rang through the room like thunder. Adara looked at the entrance to see a tall, well-muscled man there who bore a striking resemblance to the archer. His wavy black hair fell to his shoulders and a full beard covered his cheeks. He looked wild and untamed as he put himself between the archer and Christian. “What has gotten into your head, Spider?” he asked the archer in his thick, rolling accent. “They came here looking for you,” the archer said brashly, as if the larger man’s anger didn’t concern him at all. He finally unnocked the arrow. “After the message from Stryder saying there were assassins out to kill you, I thought I was protecting you, brawd.” The man she assumed must be Ioan made a disgusted noise at him. “God save me from your protection. Did it never occur to you that an assassin wouldn’t bother to come into my tent and announce himself?” He said something in a language Adara didn’t understand, but by Corryn’s reaction, it must have been a curse or reprimand of some kind. “Now apologize. You almost took the head off the Abbot, and it’s the Phantom who you’ve knocked to the ground.” The archer’s face went pale at that. Ioan stepped away from the boy to offer his hand to Phantom, who took it. He helped him back up to his feet. “You’ll have to forgive my brother, Phantom. He’s a damned fool.” “Are you the Abbot?” Corryn asked Christian. “Aye.” The boy’s lips quivered before he threw himself into Christian’s arms. “May the saints guard your blessed soul throughout all eternity!” Christian looked awkward as he frowned at Ioan. “Brother?” Ioan’s gaze turned dark, dangerous as he pulled Corryn back. Still Corryn stared at Christian with hero worship. “Thank you, Abbot, for bringing my brother back to me.” “Get out of here, scamp,” Ioan said gruffly, “before I skin you.” Corryn curled his lip at Ioan. “I spoke too soon, Abbott. Curses to you, that you brought his surly hide home. Methinks you should have left him there to rot.” He turned to Phantom. “My apologies to you, sir. I hope you’ll forgive me.” Phantom shook the boy’s arm. “I admire anyone who can get the better of me. It doesn’t happen often.” “Corryn!” “I’m leaving,” he snapped. “To the devil with your hoary hide.” -Christian, Corryn, Ioan, & Phantom

- she kept checking her e-mail every five minutes, carrying the phone everywhere she went, just in case he decided to get in touch while she was in the shower or the laundry room.

One of the older professors in the department didn’t find my talk very convincing and made sure that everyone in the room knew of his unhappiness. The next day he sent an e-mail around to the department faculty, which he was considerate enough to copy to me: Finally, the magnitude of the entropy of the universe as a function of time is a very interesting problem for cosmology, but to suggest that a law of physics depends on it is sheer nonsense. Carroll’s statement that the second law owes its existence to cosmology is one of the dummest [sic] remarks I heard in any of our physics colloquia, apart from [redacted]’s earlier remarks about consciousness in quantum mechanics. I am astounded that physicists in the audience always listen politely to such nonsense. Afterwards, I had dinner with some graduate students who readily understood my objections, but Carroll remained adamant. I hope he reads this book.