Firm Leadership Quotes

Real men don't dance to other people's tune, instead, they play for others to dance.

I trust that every animal here appreciates the sacrifice that Comrade Napoleon has made in taking this extra labour upon himself. Do not imagine, comrades, that leadership is a pleasure! On the contrary, it is a deep and heavy responsibility. No one believes more firmly than Comrade Napoleon that all animals are equal. He would be only too happy to let you make your decisions for yourselves. But sometimes you might make the wrong decisions, comrades, and then where should we be?

What makes life in Indian organizations difficult is the widespread prevalence of this very contemptuous pride. It stops us from listening to our juniors, subordinates and people down the line. You cannot expect a person to deliver results if you humiliate him, nor can you expect him to be creative if you abuse him or despise him. The line between firmness and harshness, between strong leadership and bullying, between discipline and vindictiveness is very fine, but it has to be drawn.

... we shoved out many hopes and fears into their hands, believing those hands were strong because they had firm handshakes. They failed us, always. There was no way they could not fail us - they were human, and so were we.

Every business can benefit from good quality management consulting services. Consultants are able to gather, assemble and utilize data in unique ways. Consultants also have perspectives that are likely to be unique compared to the perspectives you find internal to your business.

Employees in large, older firms often have difficulty getting a transformation process started because of the lack of leadership coupled with arrogance, insularity, and bureaucracy.

The world is changing. No matter what any of us is shopping for, we can find good products, good services, good solutions. We want to enjoy the experience of using those products, those services. This firm doesn't have a lock on brilliance. Your prospective clients can find that elsewhere. They want to enjoy the experience of implementing a brilliant solution in collegial and congenial partnership with teh people who brought it to them.

Sound managerial decisions are at the very root of their impending fall from industry leadership.

Modern survival psychologists have determined that this “social”—as opposed to “authoritarian”—form of leadership is ill suited to the early stages of a disaster, when decisions must be made quickly and firmly. Only later, as the ordeal drags on and it is necessary to maintain morale, do social leadership skills become important.

I have found that there are three key steps to identifying your own core personal projects. First, think back to what you loved to do when you were a child. How did you answer the question of what you wanted to be when you grew up? The specific answer you gave may have been off the mark, but the underlying impulse was not. If you wanted to be a fireman, what did a fireman mean to you? A good man who rescued people in distress? A daredevil? Or the simple pleasure of operating a truck? If you wanted to be a dancer, was it because you got to wear a costume, or because you craved applause, or was it the pure joy of twirling around at lightning speed? You may have known more about who you were then than you do now. Second, pay attention to the work you gravitate to. At my law firm I never once volunteered to take on an extra corporate legal assignment, but I did spend a lot of time doing pro bono work for a nonprofit women’s leadership organization. I also sat on several law firm committees dedicated to mentoring, training, and personal development for young lawyers in the firm. Now, as you can probably tell from this book, I am not the committee type. But the goals of those committees lit me up, so that’s what I did. Finally, pay attention to what you envy. Jealousy is an ugly emotion, but it tells the truth. You mostly envy those who have what you desire.

Courageous leaders face unpleasant and even devastating situations with equanimity, then act firmly to bring good from trouble, even if their action is unpopular. Leadership always faces natural human inertia and opposition. But courage follows through with a task until it is done.

To ensure that we are leading with our feet firmly planted on the soil of what is, we must live by the seven commandments of current reality: Thou shalt not pretend. Though shalt not turn a blind eye. Thou shalt not exaggerate. Thou shalt not shoot the bearer of bad news. Thou shalt not hide behind the numbers. Thou shalt not ignore constructive criticism. Thou shalt not isolate thyself. Attempting to lead while turning a blind eye to reality is like treading water: It can only go on for so long, eventually you will sink. As a next generation leader, be willing to face the truth regardless of how painful it might be. And if you don’t like what you see, change it.

As I have earlier noted, the most important things in life and in business can’t be measured. The trite bromide 'If you can measure it, you can manage it' has been a hindrance in the building a great real-world organization, just as it has been a hindrance in evaluating the real-world economy. It is character, not numbers, that make the world go ‘round. How can we possibly measure the qualities of human existence that give our lives and careers meaning? How about grace, kindness, and integrity? What value do we put on passion, devotion, and trust? How much do cheerfulness, the lilt of a human voice, and a touch of pride add to our lives? Tell me, please, if you can, how to value friendship, cooperation, dedication, and spirit. Categorically, the firm that ignores the intangible qualities that the human beings who are our colleagues bring to their careers will never build a great workforce or a great organization.

Good character does not assure worldly success, or triumph in statecraft, but it does provide firm grounding in victory and consolation in failure.

The ladder of leadership can only stand firm on the grounds of integrity. Any other ground makes it unstable till it falls.

concentration of strength, activity, and a firm resolve to perish gloriously.

when women occupied a certain percentage of leadership roles in the organization—somewhere between 20 and 35 percent—the culture of the firm could dramatically shift.

Whether you're the manager of a restaurant, a bar, a school, a construction company, an investment fund or a real estate management firm - leadership is critical to moving the business forward.

The lessons of these iconoclastic CEOs suggest a new, more nuanced conception of the chief executive’s job, with less emphasis placed on charismatic leadership and more on careful deployment of firm resources.

Undoubtedly the public is becoming aware of the methods which are being used to mold its opinions and habits. If the public is better informed about the processes of its life, it will be so much the more receptive to reasonable appeals to its own interests. No matter how sophisticated, how cynical the public may become about publicity methods, it must respond to the basic appeals, because it will always need food, crave amusement, long for beauty, respond to leadership. If the public becomes more intelligent in its commercial demands, commercial firms will meet the new standards. If it becomes weary of the old methods used to persuade it to accept a given idea or commodity, its leaders will present their appeals more intelligently. Propaganda will never die out. Intelligent men must realize that propaganda is the modern instrument by which they can fight for productive ends and help to bring order out of chaos.

Military leadership is a journey, not a destination. It is continually challenged, and must continually prove it self anew against fresh obstacles. Sometimes those obstacles are external events. Other times they are the doubts of those being led. Still other times they are a result of the leaders's own failures and shortcomings. Political power and influence are different. Once certain levels have been reached, there is no need to prove leadership or competence. A person with such power is accustomed to having every word carefully considere, and every whim treated as an order. And all who recognize that power know to bow to it. A few have the courage or the foolishness to resist. Some succeed in standing firm against the storm. More often, they find their paths yet again turned form their hopes for goal.

The line between firmness and harshness, between strong leadership and bullying, between discipline and vindictiveness is very fine, but it has to be drawn. Unfortunately, the only line prominently drawn in our country today is between the 'heroes' and the 'zeros'. On one side are a few hundred 'heroes' keeping nine hundred and fifty million people down on the other side. This situation has to be changed.

When the leader grows, the organization grows.

When the leader goes wayward, the organization goes wayward.

I firmly believe in education and the bright future that is always promised to the youth or the young and old generation.

The courageous attitude of a leader awakens the dormant attitude of followers. The dormant attitude of a leader weakens the passionate attitude of followers. Leadership determines everything.

Corporate elites said they needed free-trade agreements, so they got them. Manufacturers said they needed tax breaks and public-money incentives in order to keep their plants operating in the United States, so they got them. Banks and financiers needed looser regulations, so they got them. Employers said they needed weaker unions—or no unions at all—so they got them. Private equity firms said they needed carried interest and secrecy, so they got them. Everybody, including Lancastrians themselves, said they needed lower taxes, so they got them. What did Lancaster and a hundred other towns like it get? Job losses, slashed wages, poor civic leadership, social dysfunction, drugs. Having helped wreck small towns, some conservatives were now telling the people in them to pack up and leave. The reality of “Real America” had become a “negative asset.” The “vicious, selfish culture” didn’t come from small towns, or even from Hollywood or “the media.” It came from a thirty-five-year program of exploitation and value destruction in the service of “returns.” America had fetishized cash until it became synonymous with virtue.

transformational leadership)44 generates more social capital—the bonds of trust that help employees get more work done at a lower cost than employees at other firms. Hivish employees work harder, have more fun, and are less likely to quit or to sue the company.

The Marxist truth of democratic centralism is that the Party directive coming from higher leadership must be carried out. Because the Party’s highest leader is he who has firmly established himself as a Marxist through a long period of movements and theoretical debates.

It’s like the mom who told the little kid to sit down in the grocery cart at the supermarket. He kept standing up and she kept telling him to sit down. Finally she reprimanded him firmly enough that he sat down. She heard him whisper to himself as he was scrambling down, “I may be sitting down on the outside, but I’m standing up on the inside!” When

This is preeminently the time to speak the truth, the whole truth, frankly and boldly. Nor need we shrink from honestly facing conditions in our country today. This great Nation will endure as it has endured, will revive and will prosper. So, first of all, let me assert my firm belief that the only thing we have to fear is fear itself—nameless, unreasoning, unjustified terror which paralyzes needed efforts to convert retreat into advance. In every dark hour of our national life a leadership of frankness and vigor has met with that understanding and support of the people themselves which is essential to victory. I am convinced that you will again give that support to leadership in these critical days.

My own view – speaking as a historian rather than citizen – is that as long as Pakistan exists there will be Hindu fundamentalists in India. In times of stability, or when the political leadership is firm, they will be marginal or on the defensive. In times of change, or when the political leadership is irresolute, they will be influential and assertive.

Integrity: The leader’s life and words match. Justice: The leader rejects dishonest gain. Convictions: The leader’s values won’t allow him or her to accept bribes. Positive focus: The leader refuses to dwell on destructive issues. Pure: The leader disciplines his or her mind to remain clean and pure. Secure: The leader is firm, stable in his identity and source of strength. The Maxwell Leadership Bible

company needs to be able to articulate exactly what it does, whom it serves, and against whom it competes. Why? Because all employees should be made to feel like salespeople or ambassadors for the firm, and they cannot do this without a fundamental understanding of an organization’s business. More important, without this understanding, employees cannot connect their individual roles to the overall direction of the larger organization.

Earth (481-640) People with this personality type are likely to become successful leaders. You tend to be more disciplined and careful at planning tasks. Loyalty and trust are important equations in your relationships hence they prove to be your strength in hard times. You respect others and keep people united which makes people flourish under your leadership. Earth signs are efficient decision makers hence always remain firm on the step they took.

In his penetrating book The Halo Effect, Philip Rosenzweig, a business school professor based in Switzerland, shows how the demand for illusory certainty is met in two popular genres of business writing: histories of the rise (usually) and fall (occasionally) of particular individuals and companies, and analyses if differences between successful and less successful firms. He concludes that stories of success and failure consistently exaggerate the impact of leadership style and management practices on firm outcomes, and thus their message is rarely useful.

Hitler’s style of leadership functioned precisely because of the readiness of all his subordinates to accept his unique standing in the party, and their belief that such eccentricities of behaviour had simply to be taken on board in someone they saw as a political genius. ‘He always needs people who can translate his ideologies into reality so that they can be implemented,’ Pfeffer is reported as stating. Hitler’s way was, in fact, not to hand out streams of orders to shape important political decisions. Where possible, he avoided decisions. Rather, he laid out – often in his diffuse and opinionated fashion – his ideas at length and repeatedly. These provided the general guidelines and direction for policy-making. Others had to interpret from his comments how they thought he wanted them to act and ‘work towards’ his distant objectives. ‘If they could all work in this way,’ Hitler was reported as stating from time to time, ‘if they could all strive with firm, conscious tenacity towards a common, distant goal, then the ultimate goal must one day be achieved. That mistakes will be made is human. It is a pity. But that will be overcome if a common goal is constantly adopted as a guideline.’ This instinctive way of operating, embedded in Hitler’s social-Darwinist approach, not only unleashed ferocious competition among those in the party – later in the state – trying to reach the ‘correct’ interpretation of Hitler’s intentions. It also meant that Hitler, the unchallenged fount of ideological orthodoxy by this time, could always side with those who had come out on top in the relentless struggle going on below him, with those who had best proven that they were following the ‘right guidelines’. And since only Hitler could determine this, his power position was massively enhanced.

What will make me happy? This is a simple question. And you sure know the answer to it. But you don’t wish to ask this question to yourself, because you fear confronting the truth. Because the answer entails making tough choices, firm decisions. So, you keep postponing asking yourself the question, postponing your Happiness. But when you do ask yourself this question – what will make me happy – and go to work on your answer, then your fears evaporate, courage takes over; resilience kicks in, doors open and Life, your kind of happy, Blissful Life, embraces you and takes you into its fold! This is how Life works. This is how you choose your Happiness.

POLLARD had known better, but instead of pulling rank and insisting that his officers carry out his proposal to sail for the Society Islands, he embraced a more democratic style of command. Modern survival psychologists have determined that this “social”—as opposed to “authoritarian”—form of leadership is ill suited to the early stages of a disaster, when decisions must be made quickly and firmly. Only later, as the ordeal drags on and it is necessary to maintain morale, do social leadership skills become important. Whalemen in the nineteenth century had a clear understanding of these two approaches. The captain was expected to be the authoritarian, what Nantucketers called a fishy man. A fishy man loved to kill whales and lacked the tendency toward self-doubt and self-examination that could get in the way of making a quick decision. To be called “fishy to the backbone” was the ultimate compliment a Nantucketer could receive and meant that he was destined to become, if he wasn’t already, a captain. Mates, however, were expected to temper their fishiness with a more personal, even outgoing, approach. After breaking in the green hands at the onset of the voyage—when they gained their well-deserved reputations as “spit-fires”—mates worked to instill a sense of cooperation among the men. This required them to remain sensitive to the crew’s changeable moods and to keep the lines of communication open. Nantucketers recognized that the positions of captain and first mate required contrasting personalities. Not all mates had the necessary edge to become captains, and there were many future captains who did not have the patience to be successful mates. There was a saying on the island: “[I]t is a pity to spoil a good mate by making him a master.” Pollard’s behavior, after both the knockdown and the whale attack, indicates that he lacked the resolve to overrule his two younger and less experienced officers. In his deference to others, Pollard was conducting himself less like a captain and more like the veteran mate described by the Nantucketer William H. Macy: “[H]e had no lungs to blow his own trumpet, and sometimes distrusted his own powers, though generally found equal to any emergency after it arose. This want of confidence sometimes led him to hesitate, where a more impulsive or less thoughtful man would act at once. In the course of his career he had seen many ‘fishy’ young men lifted over his head.” Shipowners hoped to combine a fishy, hard-driving captain with an approachable and steady mate. But in the labor-starved frenzy of Nantucket in 1819, the Essex had ended up with a captain who had the instincts and soul of a mate, and a mate who had the ambition and fire of a captain. Instead of giving an order and sticking with it, Pollard indulged his matelike tendency to listen to others. This provided Chase—who had no qualms about speaking up—with the opportunity to impose his own will. For better or worse, the men of the Essex were sailing toward a destiny that would be determined, in large part, not by their unassertive captain but by their forceful and fishy mate.

Leaders nourish and uphold the culture of an organization. They make choices that inevitably limit the size and scope of activities that the organization undertakes. A good leader will only work in a firm where there is clear and effective governance to protect the culture, philosophy and investment discipline of the firm. The most effective leaders create a non-hierarchical environment in which idea sharing is encouraged, and diligent execution is rewarded. They also establish a solid foundation, a durable framework, and processes for successfully managing an organization that can maintain these qualities. And last, a great investment leader has a zero tolerance policy for breaches of integrity. By integrity, we mean not only honesty and fulfillment of fiduciary obligation, but process integrity.

In Spain an exceptionally favourable situation, more favourable than in Russia before the October 1917 revolution, there was no party or leadership capable of making a correct estimate of the situation, drawing the necessary conclusions, and the workers firmly to take power. All that was necessary in the situation was to explain to the workers the real relationship of forces, the necessary and vital steps and to show them how their leaders and organisations stood in the way. Power was in the hands of the workers, but it was not centralised or organised. Committees, Juntas or Soviets, the name does not matter, should have been organised in every factory and district, elected by the workers, housewives and all sections of the working population, including the peasants and of course the workers’ militias. These in turn should have been linked by delegates to form area, regional and an all national committee. This could have formed the framework of a new regime pushing aside the contemptible and powerless government and establishing the dictatorship of the proletariat.

Know the Competition I had a wonderful experience purchasing a luxury car. I was looking at three different brands. I have owned all three at different times in my life so I knew each fairly well. I had studied the market and knew most of the features of the competing models. However, this particular sales guy knew every detail about every car I was considering and so served me wonderfully in my purchase. He never once used his knowledge to speak poorly of the competition. On the contrary, he told me where each model was better than the car I was considering. Wow. I found myself starting to trust this guy because he was being honest and transparent. He stood firm that his car was the car I should buy because of its particular features and quality, but he brought great information about his competitors to the discussion. It was a really classy way to handle a sales role. A really sad part of my wonderful car purchase was that I was on a competitor’s lot the next day and the sales guy there knew less about the car he was selling than my guy knew about the same car. In

for the Labour Party – splendid news. That increasingly leftward bound organisation is in process of splitting, and Shirley Williams,fn31 Roy Jenkinsfn32 etc. will found a new Social Democratic Partyfn33 (this oddly repeats events in Oxford circa 1940 when I was chairman of the leftward bound Labour Club and Roy Jenkins led a group to found a new Social Democratic Club. How right he was!). It’s a pity about the Labour Party but given the whole scene the split is best. It is now official Labour policy to leave the Common Market and NATO! And unofficially are likely to abolish the House of Lords instantly and have no second chamber, abolish private schooling etc. And of course (this is perhaps the main point) to have the leadership under the control of the executive committee (and Labour activists in the constituencies) substituting party ‘democracy’ for parliamentary democracy. I blame Denis Healey and others very much for not reacting firmly earlier against the left. A crucial move was when the parliamentary party elected Michael Foot, that wet crypto-left snake, as leader instead of Denis. Now Denis and co. are left behind, complaining bitterly, to fight the crazy left. Shirley still hasn’t resigned from the party so it’s all a bit odd! ‘On your bike, Shirl,’ the lefty trade unionists shout at her!

I probably won’t be seeing you again, will I? I mean, I know the others might come back, but you…” He trails off, but picks up the thought again a moment later. “Just seems like you’ll be happy to leave it behind, that’s all.” “Yeah, you’re probably right.” I look at my shoes. “You sure you won’t come?” “Can’t. Shauna can’t wheel around where you guys are going, and it’s not like I’m gonna leave her, you know?” He touches his jaw, lightly, testing the skin. “Make sure Uri doesn’t drink too much, okay?” “Yeah,” I say. “No, I mean it,” he says, and his voice dips down the way it always does when he’s being serious, for once. “Promise you’ll look out for him?” It’s always been clear to me, since I met them, that Zeke and Uriah were closer than most brothers. They lost their father when they were young, and I suspect Zeke began to walk the line between parent and sibling after that. I can’t imagine what it feels like for Zeke to watch him leave the city now, especially as broken by grief as Uriah is by Marlene’s death. “I promise,” I say. I know I should leave, but I have to stay in this moment for a little while, feeling its significance. Zeke was one of the first friends I made in Dauntless, after I survived initiation. Then he worked in the control room with me, watching the cameras and writing stupid programs that spelled out words on the screen or played guessing games with numbers. He never asked me for my real name, or why a first-ranked initiate ended up in security and instruction instead of leadership. He demanded nothing from me. “Let’s just hug already,” he says. Keeping one hand firm on Caleb’s arm, I wrap my free arm around Zeke, and he does the same. When we break apart, I pull Caleb down the alley, and can’t resist calling back, “I’ll miss you.” “You too, sweetie!” He grins, and his teeth are white in the twilight. They are the last thing I see of him before I have to turn and set out at a trot for the train.

the rivalry between the big and little states almost tore the convention apart. Their dispute was over whether the legislative branch should be proportioned by population or by equal votes per state. Finally, Franklin arose to make a motion on behalf of a compromise that would have a House proportioned by population and a Senate with equal votes per state. “When a broad table is to be made, and the edges of planks do not fit, the artist takes a little from both, and makes a good joint,” he said. “In like manner here, both sides must part with some of their demands.” His point was crucial for understanding the art of true political leadership: Compromisers may not make great heroes, but they do make great democracies. The toughest part of political leadership, however, is knowing when to compromise and when to stand firm on principle. There is no easy formula for figuring that out, and Franklin got it wrong at times. At the Constitutional Convention, he went along with a compromise that soon haunted him: permitting the continuation of slavery. But he was wise enough to try to rectify such mistakes. After the Constitutional Convention, he became the president of a society for the abolition of slavery. He realized that humility required tolerance for other people’s values, which at times required compromise; however, it was important to be uncompromising in opposing those who refused to show tolerance for others. During his lifetime, Benjamin Franklin donated to the building fund of each and every church built in Philadelphia. And at one point, when a new hall was being built to accommodate itinerate preachers, Franklin wrote the fund-raising document and urged citizens to be tolerant enough so “that even if the Mufti of Constantinople were to send a missionary to preach Mohammedanism to us, he would find a pulpit at his service.” And on his deathbed, he was the largest individual contributor to the building fund for Mikveh Israel, the first synagogue in Philadelphia.

Earth (481-640) People with this personality type are likely to become successful leaders. You tend to be more disciplined and careful at planning tasks. Loyalty and trust are important equations in your relationships hence they prove to be your strength in hard times. You respect others and keep people united which makes people flourish under your leadership. Earth signs are efficient decision makers hence always remain firm on the step they took. Fire: (400-300) Fire people are smart enthusiastic and energetic to be around. You are very competitive and curious, and more often very passionate about your goals and desires. Trusting people with a job or any important personal task is hard hence making emotional connections are difficult for you. making friends or getting a lover, your life is full of drama and there’s always a lot happening around you. You are intelligent and always find new ways to do things Water (160-320) Water people are kind and empathetic but sensitive. And you sometimes tend to become people pleasers. being quite impulsive and always in a hurry, you make decisions haphazardly. Water people are shy and introverted while partying around with friends on a weekend would be the last thing you want to do. You dread small talk and expressing yourself to a group of people is quite a demanding job. People feel relaxed in your presence you bring out the best in them. Decision-making can be demanding and you are sometimes regretful of overthinking and hence not capable of finding a firm decision. Air: (0-160) You have quite an entrancing personality. People are naturally drawn towards you and find your company comforting and friendly. Air signs are naturally smart and quite efficient in their workplace. While using your challenges and opportunities wisely you are likely to have great careers. you are good at advising your colleagues. But being bound in a relationship sometimes doesn’t seem to help you, rather you respect open free yet intimate emotional connections. Air people who are artistic and creative always look at things from a unique lens. So now you know your element.

Evie shook her head in confusion, staring from her husband’s wrathful countenance to Gully’s carefully blank one. “I don’t understand—” “Call it a rite of passage,” Sebastian snapped, and left her with long strides that quickly broke into a run. Picking up her skirts, Evie hurried after him. Rite of passage? What did he mean? And why wasn’t Cam willing to do something about the brawl? Unable to match Sebastian’s reckless pace, she trailed behind, taking care not to trip over her skirts as she descended the flight of stairs. The noise grew louder as she approached a small crowd that had congregated around the coffee room, shouts and exclamations renting the air. She saw Sebastian strip off his coat and thrust it at someone, and then he was shouldering his way into the melee. In a small clearing, three milling figures swung their fists and clumsily attempted to push and shove one another while the onlookers roared with excitement. Sebastian strategically attacked the man who seemed the most unsteady on his feet, spinning him around, jabbing and hooking with a few deft blows until the dazed fellow tottered forward and collapsed to the carpeted floor. The remaining pair turned in tandem and rushed at Sebastian, one of them attempting to pin his arms while the other came at him with churning fists. Evie let out a cry of alarm, which somehow reached Sebastian’s ears through the thunder of the crowd. Distracted, he glanced in her direction, and he was instantly seized in a mauling clinch, with his neck caught in the vise of his opponent’s arm while his head was battered with heavy blows. “No,” Evie gasped, and started forward, only to be hauled back by a steely arm that clamped around her waist. “Wait,” came a familiar voice in her ear. “Give him a chance.” “Cam!” She twisted around wildly, her panicked gaze finding his exotic but familiar face with its elevated cheekbones and thick-lashed golden eyes. “They’ll hurt him,” she said, clutching at the lapels of his coat. “Go help him— Cam, you have to—” “He’s already broken free,” Cam observed mildly, turning her around with inexorable hands. “Watch— he’s not doing badly.” One of Sebastian’s opponents let loose with a mighty swing of his arm. Sebastian ducked and came back with a swift jab. “Cam, why the d-devil aren’t you doing anything to help him?” “I can’t.” “Yes, you can! You’re used to fighting, far more than he—” “He has to,” Cam said, his voice quiet and firm in her ear. “He’ll have no authority here otherwise. The men who work at the club have a notion of leadership that requires action as well as words. St. Vincent can’t ask them to do anything that he wouldn’t be willing to do himself. And he knows that. Otherwise he wouldn’t be doing this right now.” Evie covered her eyes as one opponent endeavored to close in on her husband from behind while the other engaged him with a flurry of blows. “They’ll be loyal to him only if he is w-willing to use his fists in a pointless display of brute force?” “Basically, yes.

It’s not always so easy, it turns out, to identify your core personal projects. And it can be especially tough for introverts, who have spent so much of their lives conforming to extroverted norms that by the time they choose a career, or a calling, it feels perfectly normal to ignore their own preferences. They may be uncomfortable in law school or nursing school or in the marketing department, but no more so than they were back in middle school or summer camp. I, too, was once in this position. I enjoyed practicing corporate law, and for a while I convinced myself that I was an attorney at heart. I badly wanted to believe it, since I had already invested years in law school and on-the-job training, and much about Wall Street law was alluring. My colleagues were intellectual, kind, and considerate (mostly). I made a good living. I had an office on the forty-second floor of a skyscraper with views of the Statue of Liberty. I enjoyed the idea that I could flourish in such a high-powered environment. And I was pretty good at asking the “but” and “what if” questions that are central to the thought processes of most lawyers. It took me almost a decade to understand that the law was never my personal project, not even close. Today I can tell you unhesitatingly what is: my husband and sons; writing; promoting the values of this book. Once I realized this, I had to make a change. I look back on my years as a Wall Street lawyer as time spent in a foreign country. It was absorbing, it was exciting, and I got to meet a lot of interesting people whom I never would have known otherwise. But I was always an expatriate. Having spent so much time navigating my own career transition and counseling others through theirs, I have found that there are three key steps to identifying your own core personal projects. First, think back to what you loved to do when you were a child. How did you answer the question of what you wanted to be when you grew up? The specific answer you gave may have been off the mark, but the underlying impulse was not. If you wanted to be a fireman, what did a fireman mean to you? A good man who rescued people in distress? A daredevil? Or the simple pleasure of operating a truck? If you wanted to be a dancer, was it because you got to wear a costume, or because you craved applause, or was it the pure joy of twirling around at lightning speed? You may have known more about who you were then than you do now. Second, pay attention to the work you gravitate to. At my law firm I never once volunteered to take on an extra corporate legal assignment, but I did spend a lot of time doing pro bono work for a nonprofit women’s leadership organization. I also sat on several law firm committees dedicated to mentoring, training, and personal development for young lawyers in the firm. Now, as you can probably tell from this book, I am not the committee type. But the goals of those committees lit me up, so that’s what I did. Finally, pay attention to what you envy. Jealousy is an ugly emotion, but it tells the truth. You mostly envy those who have what you desire. I met my own envy after some of my former law school classmates got together and compared notes on alumni career tracks. They spoke with admiration and, yes, jealousy, of a classmate who argued regularly before the Supreme Court. At first I felt critical. More power to that classmate! I thought, congratulating myself on my magnanimity. Then I realized that my largesse came cheap, because I didn’t aspire to argue a case before the Supreme Court, or to any of the other accolades of lawyering. When I asked myself whom I did envy, the answer came back instantly. My college classmates who’d grown up to be writers or psychologists. Today I’m pursuing my own version of both those roles.

HR can and should serve as advisors to organizational leadership to develop strategic workforce plans that link to the organization’s strategic plan to ensure that the right people are on board so that the firm can meet its objectives and fulfill its mission. HR partners with line management to provide development opportunities to maximize the potential of each and every employee. HR advises management on total rewards programs (compensation and benefits) and rewards and recognition programs designed to minimize costly employee turnover and to maximize employee engagement and retention.

Stand firm in the faith The next charge is to stand firm. A common theme of leadership is the need to be steadfast and stable. Be resolute, especially in your convictions. Plant your feet shoulder length apart so that you can’t be easily blown off course. But stand firm in the faith. Stand on what is solid (Matthew 7:24- 27). Take a stand on the rock of absolute truth in a sandy world without absolutes. To stand firm in the faith you have to know the faith. You have to be grounded in the scriptures. You have to be truth-driven, scripture- soaked and washed. You have to know and articulate the Gospel. You’re only able to stand firm and put off the fear of man when you are informed by the fear of God. You need a dogged tenacity, a voraciousness for the truth of the word of God marked by a red-hot devotional life. Ransack your Bible, tear through it with urgency and let it work your soul out and work into the DNA of who you are. You need that spiritual stability. Remember how Jesus responded when he was tempted by Satan — He went to scripture. Again and again He said, “It is written...” To stand firm in the faith, you have be able to call on scripture when you’re under attack. Think of it in the context of hand to hand combat in the military. When you’re standing firm, you’re able to take a punch. You’ve got your dukes up. You’re alert and watching. You’re dodging and weaving. You’re steady and able to fight. That’s the picture Paul’s giving. In his letter to the Ephesians, he adds the context of doing this in the “whole armor of God”: “Therefore take up the whole armor of God,” he writes, “that you may be able to withstand in the evil day, and having done all, to stand firm” (Eph. 6:13).

For example, in 2015, Payal Kadakia, the founder of ClassPass (a monthly subscription service for fitness classes) decided that she needed to double the size of her staff in just three months so that ClassPass would be able expand into more cities. To achieve this kind of speed, Kadakia and her team abandoned traditional hiring processes and followed two simple rules. First, they hired people from their personal networks, with an emphasis on “branded” talent. For example, if an employee had a friend, and that friend worked for the management consulting firm Bain & Company, that friend got hired because ClassPass could assume that the person was smart and would get along with people. Second, some of the time saved by not interviewing for skills allowed the team to interview for alignment with the company’s mission. Crazy? Perhaps. But ClassPass was in a crowded, emerging market, and being able to hire faster than the competition helped it maintain and increase its leadership position. Blitzscaling also requires a strong focus on risk management. While blitzscaling requires risk taking, it doesn’t require unnecessary risk taking. Indeed, the higher level of risk associated with blitzscaling makes risk management even more valuable and important. As Yahoo! cofounder Jerry Yang told us in an interview for Reid’s Masters of Scale podcast, “All bold strategies have a risk. If you don’t see it, you’re flying risk-blind.

How Bin Laden strengthened himself on 9/11: Bin Laden gained believers in a Caliphate (Strengthened the Caliphate). Bin laden firmed up his position as Caliph if a Caliphate came to be (Strengthened his position in the Caliphate’s Boss Game). Bin Laden attracted new recruits to Al-Qaeda (Strengthened Al-Qaeda). Bin Laden became the unassailable leader of Al-Qaeda (Strengthened his position in the alliance’s Boss Game). How Bin Laden weakened his enemies on 9/11: Bin Laden created distrust in the Pax Americana (Weakened the Pax Americana). Bin Laden lessened the perception of U.S. strength and leadership of the Pax Americana (Weakened the U.S. position in the Pax Americana’s Boss Game). Bin Laden sowed distrust in the alliance between Arab Rulers and the United States (Weakened the U.S.-Arab Alliance). Bin Laden caused allies to doubt U.S. leadership of the U.S.-Arab Alliance (Weakened the U.S. position in the alliance’s Boss Game).

Communication is at the root of all business strengths—and weaknesses. When things go wrong and employees become upset, whether at a restaurant, a law firm, a hardware store, a university, or a major corporation, nine times out of ten the justifiable complaint is, “We need to communicate more effectively.” I admit that for many years, I didn’t really know what this meant. I had no problem standing up in front of a group to give a talk. I thought I was a pretty good communicator, but then it dawned on me: communicating has as much to do with context as it does content. That’s called setting the table. Understanding who needs to know what, when people need to know it, and why, and then presenting that information in an entirely comprehensible way is a sine qua non of great leadership. Clear, timely communication is the key to applying constant, gentle pressure. To illustrate the point, I teach our managers about the “lily pad” theory. Imagine a pond filled with lily pads and a frog perched serenely atop each one. For the fun of it, a little boy tosses a small pebble into the water, which breaks the surface of the pond but causes just a tiny ripple. The frogs barely notice, and don’t budge. Enjoying himself, the boy next tosses a larger stone into the center of the pond, sending stronger ripples that cause all of the lily pads to rock and tilt. Some frogs jump off their lily pads, while others cling to avoid falling off. But the ripples affect them all. Not content, the boy then hurls a huge rock, which creates a wave that knocks each and every frog into the water. Some frogs are frightened. All are angry (assuming that frogs get angry). If only the frogs had had some warning about the impending rock toss, each one could have timed its jump so that the wave would have had no serious impact. Grasping the lily pad theory and training yourself and your managers to implement it prevents many, if not all, communication problems.

Is RECON another acronym?” asked Mudflap. (RECON is not an acronym. It’s short for reconnaissance, because reconnaissance is a tough word to spell correctly.) “Um,” said Josh. “Yes. Yes, RECON is an acronym. Now—” “What does it stand for?” asked Splinters. Josh sighed. “Well . . . it . . . stands for . . .” Josh stared at the ceiling of his barracks. He felt instinctively that this was an important test of his leadership. Josh firmly believed that good leaders never admit when they don’t know something. And the fact was, Josh didn’t know what this acronym stood for. (Again, it wasn’t an acronym.) He began to blush a pale plum color. This was a tough spot. What could he do? “RECON stands for . . . Really . . .” He was off to a good start! “Enormous . . . Counterstrike . . .” O. O. O. “On . . .” Aha! Josh was almost there. He screwed up his eyes and willed all his blood to his brain. Josh’s face darkened and became the shade of a turnip. Just one letter left! His eyes lit up. The word came to him like a gift from his ancestors, inscribed in his mind with the ballpoint pen of principals past. “NIMBUSES!

But most of us have not had much training in waiting—or at least not enough to prepare us to help others wait in times when they feel highly threatened. Richard Rohr calls this waiting place “liminal space”; liminal comes from the Latin word limina, which means threshold. Liminal space, the place of waiting, is a unique spiritual position where human beings hate to be but where the biblical God is always leading them. It is when you have left the tried and true, but have not yet been able to replace it with anything else. It is when you are finally out of the way. It is when you are between your old comfort zone and any possible new answer. If you are not trained in how to hold anxiety, how to live with ambiguity, how to entrust and wait, you will run . . . anything to flee this terrible cloud of unknowing. In solitude we learn to wait on God for our own life so that when our leadership brings us to the place where the only option for us as a people is to wait on God, we believe it all the way down to the bottom of our being. Because we have met God in the waiting place (rather than running away or giving in to panic or deceiving ourselves into thinking things are better than they are), we are able to stand firm and believe God in a way that makes it possible for others to follow suit. It is a sobering thing to ask ourselves this question: Have I learned enough about how to wait on God in my own life to be able to call others to wait when that is what’s truly needed? Have I done enough spiritual journeying to lead people on this part of their journey?

As the United States Attorney in Manhattan and as the number-two person in the Department of Justice—and later as FBI director—I made about what a first-year lawyer at a New York law firm was paid.

Underdevelopment points out the disparity between the rich countries in Europe and North America and countries in Africa, Asia, and Latin America. A trip down history lane tells that the developed nations deeply exploited the developing countries, ultimately leaving them severely crippled. Slavery and colonialism served as the epitome of this exploitation where the Europeans built and developed their economies at the expense of the developing countries. Although we are in the 21st century, the new political, economic, and cultural world order that is powered by globalization perpetrates neocolonialism. Similarly, democracy has had its role in upholding underdevelopment as it involves the conversion of structures, practices, and institutions to resemble those of developed countries. Finally, poor leadership in developing countries contributes as it focuses on leaders amassing wealth. Therefore, developing countries need strong leadership within individual countries and in coalition with others to resists the forces of neocolonialism. Reviewing trade liberalization will allow local firms to flourish. They also need to lobby for more participation in global bodies such as the international monetary fund and the World Bank to make them accountable to underdeveloped communities.

It is, indeed, one of the basic moral blindspots of American conservatism that its intellectual and leadership energy have never been focused in a proactive way on America's racial-caste legacy. This represents a fundamental moral crisis of modern American conservatism.... American conservatives typically ignored the authoritarian and violent racial-caste practices and values arrayed against black Americans in southern states where the vast majority of blacks live. On the other hand, American conservatives have, throughout this century, often embraced freedom movements elsewhere in the world --in Europe, Latin America, East Asia-- but always firmly resisting a proactive embrace of the black American civil rights movement as a bona fide freedom movement fully worthy of their support. So it is in the shadow of this dismal record of mainstream American conservatism vis-a-vis black Americans' long and arduous quest for equality of status that new black conservatives have emerged.

The other caution has to do with coordinating what work is phased out as a result of lower staffing levels. Leaders often let any such phasing out proceed of its own accord because they have faith that when they eliminate layers in the organizational chart or increase leadership spans of control, people who feel the increased workload will wisely and naturally eliminate tasks that are non-value added or of reduced competitive importance. But this faith is misplaced if employees are not clear about the relative value of work or what the strategic trade-offs should be. If they do not know what work to eliminate, they may not eliminate any at all and instead pass it on to someone else. In this way the organization chart is like a square of jiggly jelly. If you squeeze the jelly from the top and the bottom, it is going to squelch out the sides, and if you squeeze from the sides, it is going to squelch out the top and the bottom. Increasing spans of control—giving leaders more responsibility—may soon result in more layers (for example, one firm created “senior technician” roles for technicians to fill as intermediaries for busy managers). Decreasing layers of the organizational chart may increase spans of control (for example, another company eliminated a layer of managers but then hired a couple of new directors to handle the additional workload when all the reports were reassigned to the next highest management level). The total headcount dollars are never reduced, just reapportioned.

Personal ambition and greed are essential to the success of a banking firm, but other qualities contribute to success, including teamwork, leadership, strong management, luck, a common tradition or culture.

Build Leadership in Others. Develop leadership throughout the organization. Manage Relations. Foster enduring personal ties with those who look to you, and work to harness the feelings and passions of the workplace. Identify Personal Implications. Help everybody appreciate the impact that the vision and strategy are likely to have on their own work and future with the firm. Convey Your Character. Through gesture, commentary, and narratives, ensure that others appreciate that you are a person of transparency and integrity.

Motivate the Workforce. Have you identified each person’s “hot button” and focused on it? Do you work personal pride and shared purpose into most communications? Are you keeping your powder dry for those urgent moments when you may need it?   8. Embrace the Front Lines. Have you made your intent clear and empowered those around you to act? Do you regularly meet with those in direct contact with customers? Is everybody able to communicate their ideas and concerns to you?   9. Build Leadership in Others. Are all managers expected to build leadership among their subordinates? Does the company culture foster the effective exercise of leadership? Are leadership development opportunities available to most, if not all, managers? 10. Manage Relations. Is the hierarchy reduced to a minimum, and does bad news travel up? Are managers self-aware and empathetic? Are autocratic, egocentric, and irritable behaviors censured? 11. Identify Personal Implications. Do employees appreciate how the firm’s vision and strategy impact them individually? What private sacrifices will be necessary for achieving the common cause? How will the plan affect people’s personal livelihood and quality of work life? 12. Convey Your Character. Have you communicated your commitment to performance with integrity? Do those in the organization know you as a person, and do they appreciate your aspirations and your agendas? Have you been in the same room or at least on the same call with everybody who works with you during the past year? 13. Dampen Overoptimism and Excessive Pessimism. Have you prepared the organization for unlikely but extremely consequential events? Do you celebrate success but also guard against the by-products of excessive confidence? Have you paved the way not only for quarterly results but for long-term performance?

14. Build a Diverse Top Team. Have you drawn quality performers into your inner circle? Are they diverse in expertise but united in purpose? Are they as engaged, energized, and included as you? 15. Place Common Interest First. Have you contributed to or even helped define the enterprise’s purpose? In all decisions, have you placed shared resolve ahead of private gain? Do the firm’s vision and strategy embody the organization’s mission? 16. Think Like a Chief Executive. Are you reasoning like a president or CEO even if you are unlikely to become one? If you were the company CEO, what would she or he expect of your leadership now? Have you pulled all your functions and operations under a common umbrella?

Take whatever job you can at one of those companies. Don’t worry too much about the title—focus on the work. If you get a foot in the door at a growing company, you’ll find opportunities to grow, too. Just whatever you do, don’t become a “management consultant” at a behemoth like McKinsey or Bain or one of the other eight consultancies that dominate the industry. They all have thousands upon thousands of employees and work almost exclusively with Fortune 5000 companies. These corporations, typically led by tentative, risk-averse CEOs, call in the management consultants to do a massive audit, find the flaws, and present leadership with a new plan that will magically “fix” everything. What a fairy tale—don’t get me started. But to many new grads, it sounds perfect: you get paid incredibly well to travel around the world, work with powerful companies and executives, and learn exactly how to make a business successful. It’s an alluring promise. Parts of it are even true. Yes, you get a nice paycheck. And yes, you get plenty of practice pitching important clients. But you don’t learn how to build or run a company. Not really. Steve Jobs once said of management consulting, “You do get a broad cut at companies but it’s very thin. It’s like a picture of a banana: you might get a very accurate picture but it’s only two dimensions, and without the experience of actually doing it you never get three dimensional. So you might have a lot of pictures on your walls, you can show it off to your friends—I’ve worked in bananas, I’ve worked in peaches, I’ve worked in grapes—but you never really taste it.” If you do choose to go that route and find yourself at one of the Big Four or the other top six firms, then that is of course your choice. Just know before you go what you want to learn and the experiences you need for your next chapter. Don’t get stuck. Management consulting should never be your endpoint—it should be a way station, a brief pause on your journey to actually doing something. Making something. To do great things, to really learn, you can’t shout suggestions from the rooftop then move on while someone else does the work. You have to get your hands dirty. You have to care about every step, lovingly craft every detail. You have to be there when it falls apart so you can put it back together. You have to actually do the job. You have to love the job.

People suffer more from their own firm principles but never from their doubts.

Christian leaders are not Jesus’ top generals. They are under-shepherds helping the flock enjoy and feed on God, out of which flows firm and secure faith: ‘Not that we lord it over your faith, but we work with you for your joy, because it is by faith you stand firm’ (2 Corinthians 1:24).

It turns out, switching our parenting mindset from “consequences” to “connection” does not have to mean ceding family control to our children. While I resist time-outs, punishments, consequences, and ignoring, there’s nothing about my parenting style that’s permissive or fragile. My approach promotes firm boundaries, parental authority, and sturdy leadership, all while maintaining positive relationships, trust, and respect.

A star business is the leader in its market niche To be the leader simply means that it is bigger intheniche than any other firm. We measure size by sales value (also known as revenues or turnover). If the venture has sales of $1 million and there is nobody whose sales in the same niche reach $1 million, then it is the leader. Note that ‘leadership’ is objectively defined by sales, and has nothing to do with competing claims about ‘being the best’ or being most highly rated by customers, which are difficult to judge and not as important anyway. The thing that matters most is how customers in the niche vote with their money. Has a question just popped up in your mind? ‘Ah,’ you may say, ‘but how do you define what the market niche is?’ That is indeed a profound question, and I will answer it with several examples throughout the book. It is possible to get the definition of the niche wrong - as I sometimes have. But the basic idea is very simple. For a niche to be a separate market, it must have different customers, different products or services and a different way of doing business from the main market or other market niches. Finally, the ranking of competitors is different in a valid market niche - the leader in the niche is different from the leader in the main market. If there is no difference in how competitors fare in the niche versus the main market, the niche is not really different.

If I were young again, I would again cast my lot with a large American business. I would do it because my country is a business-dominated society (not in a formal power sense but simply by the sheer mass of the business presence) and any social advance will move, in part, from forces generated inside business. From my own experience there is enough integrity in the typical business that I would be more useful and my personal growth would be better nourished by working inside rather than by trying to influence it from the outside. I would choose to join a large business firm because there would be more satisfaction in being where the action is (the action, not just the excitement)—at the point where some of the critical issues of society must be resolved if the work of the world is to be done. And I would do it because I believe that if I accept the challenge to cope with the inevitable manipulation within an institution that is responding sensibly and creatively to issues and situations that require new ethics, I will emerge at the end of my career with a better personal value system than I would have if I had chosen a work where I was more on my own and, therefore, freer from being manipulated.

Motivation then becomes what people generate for themselves when they experience growth. Whereas the usual assumption about the firm is that it is in business to make a profit and serve its customers and that it does things for and to employees to get them to be productive, the new ethic requires that growth of those who do the work is the primary aim, and the workers then see to it that the customer is served and that the ink on the bottom line is black. It is their game. The art, of course, is how to do this in a firm that employs many thousands.

To be measured is to be calm, deliberate and firm.

The success of product development and launch strategies for businesses in all industries is greatly influenced by best market research companies in Myanmar. These businesses enable businesses to make informed decisions that drive innovation and market penetration by providing valuable insights into consumer behaviors, market trends, and competitive landscapes. In today's dynamic business environment, it is essential for organizations looking to create competitive products and launch them successfully to comprehend the significance of market research. This article looks at how market research companies play a variety of roles in product development and launch strategies. It emphasizes the importance of working together, making decisions based on data, and taking advantage of market research trends for long-term growth and market leadership. 1. Companies' Introduction to Market Research An Overview of Business Market Research Market research is essential for helping businesses comprehend their market, competition, and customers. To make decisions based on accurate information, it involves gathering and evaluating data. Contribution of best market research companies in Myanmar to Product Development Market research firms are specialized in collecting insights that can be used to inform product development strategies for businesses. They assist in determining the demand for new products, assessing consumer behavior, and identifying market opportunities. 2. Understanding Consumer Needs and Preferences is Critical to Product Development Market research provides businesses with in-depth insights into consumer preferences, needs, and actions. In order to create products that resonate with the intended audience, this understanding is essential. Research can be used to assess market demand and potential, allowing businesses to make decisions about product development based on data. New products' chances of success are boosted while risks are reduced. 3. Utilizing Market Research for Launch Strategies Market Segmentation and Targeting Market research enables businesses to divide their target market into subsets based on behavior, psychographics, and demographics. For a more successful product launch, this segmentation helps tailor marketing strategies to specific consumer groups. Pricing and Positioning Strategies Businesses can figure out the best pricing strategy for their products based on consumer perceptions, competitor pricing, and market trends by conducting market research. Additionally, research aids in effectively positioning products in the market to set them apart from rivals. 4. Collaborating with Market Research Firms Choosing the Right Market Research Partner It is essential to select the right market research partner in order to obtain insights that are both accurate and applicable. Expertise, industry experience, and the capacity to provide insights that are in line with the company's goals should all be taken into account. Creating Effective Research Briefs Businesses should provide their market research partner with concise and in-depth research briefs to maximize the value of the research. A clearly defined brief assists in ensuring that the research is focused, pertinent, and in line with the company's objectives. 5. Studies of Cases: Product Launches That Work: The Importance of Market Research Market research is essential to the success of product launches. We are able to see the direct impact of market research on product development strategies by analyzing real-world examples. Market research companies offer valuable insights that can make or break a product launch, from comprehending consumer preferences to determining market gaps. ### Impact of Market Research on Product Launches Market research has a significant impact on product launches because it ensures that businesses know what their target audience wants and needs. Companies are able to effectively f

Cooperages typically specialized in one or the other because they each had different customer bases and wood requirements. They were often located in major towns to be close to their customers. Slack cooperage demand was more fragmented than tight cooperage, and therefore had a more diverse customer base. While most of the industry was tight cooperage, Greif focused on slack, with the company having the most slack capacity of any player. The cooperage industry had grown increasingly concentrated over time, with the top four companies’ share of total production increasing from 26% in 1935 to 47% in 1947.66 John Raible acquired control of the company from the Greif brothers in 1913. Raible was a wealthy investor, not terribly interested in the cooperage business. But his leadership was valuable, helping the company grow revenue from $1 million when he took over to $10 million when he took Greif public in 1926. But Raible’s reign came to an end in 1947, undone by a fellow board member. John Dempsey, an accountant in his early 30s, had joined the firm as a director and company secretary in 1946. After Raible tried to buy shares held by Dempsey’s wife and mother-in-law at a price the young accountant thought too cheap, Dempsey accumulated enough voting shares to take control of the company. Dempsey, claiming to be motivated by Raible calling Greif ‘my wood company,’ purchased over 50% of the voting shares and made himself chairman.67

Software development company HCL Technologies takes it one step further by inviting executives to create a Failure CV. To enter the firm’s highly coveted internal leadership program, applicants are required to list some of their biggest career blunders and then explain what they’ve learned from each experience.

narcissistic CEOs led firms to bounce back more successfully during the post-crisis recovery.42

I explained a leadership philosophy to her that had been drilled into me for years; and that I firmly believed in.   “Julie, my military training has included the study of leadership. I don’t claim to be an expert on the subject but I have tried to learn from some very smart people. For example, let me ask you this: What would you say the definition of ‘leadership’ is?”   One of the things I liked about Julie is that she was always up for an intellectual challenge. After thinking for a moment she responded, “Being in a position where other people have to do what you tell them.”   “Ok,” I replied. “That’s one type of leadership; it’s called Authoritarian or Rank-Based Leadership and the military and Corporate America are definitely based on it but there’s another type that’s more powerful...   “It’s called Influential Leadership.”   “This type of leadership is used by those that build churches or lead volunteer organizations or lead movements. There is no boss with rank or authority; people follow because they choose to. The definition of leadership that I believe in most is simply the word ‘influence’ – and if you accept that then I have another question for you…”   She nodded for me to continue.   “I first heard a brilliant man named John Maxwell ask this question; What is the difference between leadership and manipulation?”   Julie started to respond but then paused in thought. I thought it was a great question and I remember the impact it had held on me the first time I’d heard it.   She finally answered, “One is good and one is bad.”   “Agreed,” I said. “Here is how I would say it though… There is no physical difference in leadership and manipulation – they are both exercising influence. The only difference is intent.   “For example; if I’m trying to influence someone to do something that benefits both of us and maybe others we call it leadership. If I’m trying to influence someone to do something that benefits only myself we call it manipulation.

Ethics is knowing the difference between what you have a right to do, and what is the right thing to do. —Potter Stewart, U.S. Supreme Court Justice

as human beings we tend to construct and confirm our own realities. As a result, adding information to our analyses does little to improve our decision making. New information in support of our pre-existing ideas is usually welcomed while nonsupportive information is excused. Adopting tools, techniques, or specific processes to avoid these biases will help to improve the consistency and quality of our investment results.

the most successful firms share five consistent characteristics. 1. Strong culture 2. Limited size and complexity 3. Clear governance of the business and investment functions 4. First-rate (but non-hierarchical) investment leadership 5. Integrity

The firm’s employees play active roles alongside those of the client, but in a way designed to make the overall combination more effective. Typically, their employees provide either specialized capabilities too cost-prohibitive for the local force to develop on its own (such as flying advanced fighter jets or operating artillery control systems), or they may be distributed across the forces of the client, in order to provide general leadership and experience to a greater number of individual units.

Fourth, as the previous chapters have shown, the rise of philosophical pluralism and of secularizing tendencies, especially in the media and in the academy, project an image of believers as old-fashioned, quaint, ill-informed, red-necked, “fundamentalist”—and therefore needing to be tamed. The left demonizes the right, and the right returns the compliment—but the left holds virtually all the positions of leadership in the media and in the academy. In short, the culture of our age firmly opposes all claims to transcendent authority, with the result that there is often a bias against believers. No small irony rests in the fact that the Pilgrim fathers left England because they were not free to practice the truth, and then left Holland for America because they perceived that the amorphous tolerance they found there was in danger of corroding their love of the truth.

He (the Bible study leader) is blessed with a light touch and a firm hand.

Washington isn’t a nest of vipers. Really. It’s a city of mostly well-intentioned people who, like the rest of us, sometimes cut corners out of expedience, self-interest, or, quite possibly, the greater good. It’s a city defined not by its cardinal sins, but by its venal ones. For every bug-eyed backbencher who insists Mexican immigrants are all al-Qaeda sleeper agents, or every slick lobbyist clamoring to sign an energy company that drenched half of Puget Sound in unrefined crude, there are thousands of far more relatable individuals committing much less conspicuous, and more ethically muddled, offenses: the congressman who votes for a discriminatory bill that won’t go anywhere to earn political capital so he or she can defeat their challenger who would bring a much more harmful agenda to Washington; the reporter who holds off on a story about a senator’s special interest fundraiser to stay in the lawmaker’s good graces for a larger piece about malfeasance among congressional leadership; the political staffer who holds their tongue when a colleague cashes out at a lobbying firm because they, too, might one day want to stop working eighty hours a week while making $45,000 a year. All

oan Hilliard could feel the smile on her face as she stepped from her car. Not the best wheels, but they were hers, a token of four years spent working in a brokerage firm. Joan had always wanted to be a teacher, but she had finished college at the wrong time. To her great disappointment, she couldn’t land a teaching position. She had still wanted her own classroom but decided that any job was better than nothing. The brokerage firm paid well, and she felt better for the experience. She had learned about herself, how to work with other adults, and what life at work was all about. Above all, she felt more confident. She had learned to cope in a demanding and stressful adult environment. That experience ought to help in a classroom of kids. She was delighted to get a teaching assignment at Pico School. It looked like a friendly place from the outside. The surrounding neighborhood was in decline, but Pico boasted green lawns, welltrimmed shrubbery, and large, lattice-paned windows. Built in the 1950s, it had the architectural charm that Joan remembered from the schools of her childhood. As she walked through the arched entryway, she noticed the vaguely familiar smells of new wax and summer mustiness. As she turned down the corridor leading to the principal’s office, she ran into a tall, broad-shouldered man with hands on hips, scrutinizing the newly polished sheen on the floor. This had to be the custodian, admiring his work before hundreds of students’feet turned it into a mosaic of scuff marks. As she moved closer, he looked up and smiled as if he had

Comrades,” he said, “I trust that every animal here appreciates the sacrifice that Comrade Napoleon has made in taking this extra labour upon himself. Do not imagine, comrades, that leadership is a pleasure! On the contrary, it is a deep and heavy responsibility. No one believes more firmly than Comrade Napoleon that all animals are equal. He would be only too happy to let you make your decisions for yourselves. But sometimes you might make the wrong decisions, comrades, and then where should we be? Suppose you had decided to follow Snowball, with his moonshine of windmills — Snowball, who, as we now know, was no better than a criminal?

The phenomenon I’m describing, rooted so firmly in that primal human drive for self-preservation, probably doesn’t sound surprising: We all know that people bring their best selves to interactions with their bosses and save their lesser moments for their peers, spouses, or therapists. And yet, so many managers aren’t aware of it when it’s happening (perhaps because they enjoy being deferred to). It simply doesn’t occur to them that after they get promoted to a leadership position, no one is going to come out and say, “Now that you are a manager, I can no longer be as candid with you.” Instead, many new leaders assume, wrongly, that their access to information is unchanged. But that is just one example of how hidden-ness affects a manager’s ability to lead.

The key insight was that when serving the BoP, the firm does not start from the cost to determine the price; rather it has to start from what price the BoP consumers are willing to pay and work backwards to the cost at which the firm has to produce.

Leaders require courage of the highest order -- always moral courage -- and often physical courage as well. Courage is that quality of mind that enables people to encounter danger or difficulty firmly, without fear or discouragement.

So the real goal here should be to illustrate for our children the attributes of both great leadership and faithful following. They should see us setting realistic (but maybe difficult) goals, and working hard toward them. They should see us being visionaries who are anchored firmly in reality. They should see us steadily plodding, faithfully working on things in a realistic way. They should see us laboring hard to make a beautiful life for them while not losing sight of them in it.

As the old-school approach of command-and-control leadership fades, companies in all industries will inevitably move in the same direction as these tech firms, and try to tap into the deeper passions of employees.

define integrity as having firm and well-articulated principles and acting in a manner that is consistent with them. Integrity is a key ingredient of trust: If your team can’t predict how you’ll behave with relative accuracy, they will feel uneasy.

GE’s Borch, for one, read the profit-and-loss statements of all his departments every year and told them to stop spending on paper clips. Budgeting and control were at least one part of leadership, but such immersion in detail has its obvious limitations.

Delete, delegate, de-spec, and defer.

All of us long for success throughout our lives, but we should long to see greater significance later in life and not see it wasted on our younger years. Success, in and of itself, is a heavy burden to bear; to bear it without a firm foundation of maturity and strong character can lead to great personal destruction. I

The merchant-capitalists knew, though, that changes would have to be made if the English colony was ever to be anything other than a wilderness that devoured men and money with equal ease. Determined to make Jamestown successful, the rich and powerful men who comprised the leadership of the Virginia Company decided to send a large fleet of ships and several hundred settlers—more than had ever been sent before—to Virginia with adequate supplies to place the settlement on a firm footing at last. Of course, sending enough supplies and settlers to guarantee—as much as possible—success in Virginia was an expensive proposition.

DEVELOPING A SINGLE COMBAT MIND-SET I know I have said this before, but I will hammer this point home again: You must firmly believe in what you are doing and why you are doing it. It can be for your country, the organization, your team, or your buddy next to you. It can be that inner drive that says don’t quit and do your best. Whatever motivates you, you need to harness it and keep it strong in its place. Reflect on it as needed to keep your energies channeled for the time that will come for you to earn your keep. The stronger your belief, the stronger your mind-set. This resolve or strength will also help ensure your survival. With it, you will train harder and push farther than someone who does not have it. Use this strength to develop your own personal beast and then keep it in its place.

Kennon Smith in their delineating of critical issues in education through the studio. Central to their investigation is a connection with other fields of design and bringing common essential characteristics to the field of instructional design. Design and narrative meet in two chapters. In the first, Katherine Cennamo relates her experiences in pairing two design forms in a multidisciplinary design studio. Not all design work is alike and different cultures exist in different disciplines. At the same time, there are lessons to be learned through this innovative studio environment. Subsequently, Wayne Nelson and David Palumbo present the crossover of an interactive design firm to engagement with instructional design. Blending processes and ideas from product design and user-experience design informs their work, beginning from their entertainment-oriented experience and moving toward an educational product. How people design—whether they are instructional designers, architects, or end users—is a valuable base for practice and education. Chapters by Lisa Yamagata-Lynch and Craig Howard examine the design process using different methods of inquiry, but both help us in our quest for understanding. While Yamagata-Lynch uses Cultural Historical Activity Theory to examine design from an end-user point of view, Howard builds on an extensive use of the case study method to examine our own practices of instructional design. As we have seen in these chapters, instructional design is a diverse field and, while the specific subject matter is important, it is but one component of education. Wayne Nelson outlines the possible scope of research and practice and finds ways to integrate the field beyond traditional educational research. The qualitative and subjective aspects of instructional design must also be addressed. The specific elements of message design, judgment, and ethics are presented in chapters by M.J. Bishop, Nilufer Korkmaz and Elizabeth Boling, and Stephanie Moore. Each is critical in a holistic understanding of the field of instructional design, touching on such questions as how we convey meaning and information, our judgment of quality in our work, and our responsibilities as designers. We began the symposium with the idea of the value of design thinking, and Gordon Rowland, in his chapter, presents a method for improving the use of design in learning and thinking. Design is “a unique and essential form of inquiry,” and Rowland’s method can advance the use of design as a full-fledged educational component. Examining design and education encourages us to address larger, more systemic issues. Marcia Ashbaugh and Anthony Piña examine leadership thinking and how it could infuse and direct instructional design. How to improve the practice of design inquiry extends to the full field of education and to leadership in higher education. Paul Zenke’s chapter examines the role of university leadership as designers. Challenges abound in the modern age for higher education, and the application of design thinking and transformation is sorely needed. Our story, the chapters of this book, began with detailed views of the work of instructional design

Unmanaged” deconstructs the discipline of management and makes the compelling case that knowledge workers perform much more effectively for “Humble Gardeners” than “Angry Ranchers.” With decades of experience working with hundreds of professional service firms, Jack Skeels presents a convincing case for how the chronically misunderstood agile framework can produce transformational results.

Alana Song is a Native Hawaiian attorney who earned a bachelor’s degree in finance. While at university, she held several leadership positions, including being President of the Business Law Society. Today, she is an advocate for Native Hawaiian rights and is deeply committed to her community. Alana’s experience in private practice included working as an associate at Hawaii’s top law firm, Goodsill Anderson Quinn & Stifel.

Grit is an essential ingredient in your leadership team. When you are recruiting and considering a person for a leadership position, ask them to describe challenges they have faced. See how they handled outright failure. Did they drive ahead? Did they make tough decisions that were painful in the short run, but necessary for the survival of their team? Did they do this over and over again? If yes, they have grit. I respect grit in others. You should too.