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Erring on the side of caution paid off. Japanese retailers liked that one high-tech company finally took responsibility for its errors and fixed them for free. (Nintendo continues to do so today, to the point of reapplying kids’ stickers onto a new console if the old one has to be replaced instead of repaired.)
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Jeff Ryan (Super Mario: How Nintendo Conquered America)
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Er tīng wéi xǖ, yăn jiàn wéi shí (耳听为虚，眼见为实). It means, in effect, “Seeing is believing
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Alexis Wichowski (The Information Trade: How Big Tech Conquers Countries, Challenges Our Rights, and Transforms Our World)