Continuously.improve Quotes

My feet is my only carriage.

Continuous improvement is better than delayed perfection.

The purpose of setting goals is to win the game. The purpose of building systems is to continue playing the game. True long-term thinking is goal-less thinking. It’s not about any single accomplishment. It is about the cycle of endless refinement and continuous improvement. Ultimately, it is your commitment to the process that will determine your progress.

You must purge yourself before finding faults in others. When you see a mistake in somebody else, try to find if you are making the same mistake. This is the way to take judgment and to turn it into improvement. Do not look at others' bodies with envy or with superiority. All people are born with different constitutions. Never compare with others. Each one's capacities are a function of his or her internal strength. Know your capacities and continually improve upon them.

To some people, I am kind of a Merlin who takes lots of crazy chances, but rarely makes mistakes. I've made some bad ones, but fortunately, the successes have come along fast enough to cover up the mistakes. When you go to bat as many times as I do, and continually improve upon your mistakes, you're bound to get a good average.

True long-term thinking is goal-less thinking. It’s not about any single accomplishment. It is about the cycle of endless refinement and continuous improvement. Ultimately, it is your commitment to the process that will determine your progress.

When you become stagnant and aren’t improving by the day, you are only moving toward your failure.

There is always something more that you can learn about your industry, your business, your product or yourself.

The job facing production managers focuses on how to help their team maintain hope while also addressing the sometimes brutal or dismal facts of their situation. If the truth of their position remains unseen, they will never grow the skills necessary to resolve it.

To an INTJ, life is a giant experiment where the goal is to continually improve everything around them—projects, tools, relationships, theories, organizations. They seek to be competent in everything they do, and their ceaseless need for improvement means that good enough never is.

When you give an assignment, don’t take it back!

Managing activities, not results, requires a comprehensive application of the skills inherent in gained ownership. It is the true test of your management abilities and will cause you the greatest amount of personal growth and satisfaction.

When everything is a priority, nothing is a priority.

If climate drives business results, what drives climate? 50-70% of how employees perceive their organization’s climate corresponds to the actions of one person: their manager.

Working harder to achieve results usually results in frustration and failure. The focus of work is the activities that generate results, not the results themselves.

Excellence is a habit acquired by continuous improvement on the little things you do with a firm belief that it's going to be better than before!

Just like any team, a board needs to evaluate its effectiveness regularly. This self-assessment allows for continuous improvement. Key metrics to consider include the quality of board discussions, the effectiveness of committee structures, and the board's ability to hold management accountable.

God’s grace is a gift that is freely given to us. We don’t earn a thing when it comes to God’s love, and we only try to live in response to the gift. No one is climbing the spiritual ladder. We don’t continually improve until we are so spiritual we no longer need God. We die and are made new, but that’s different from spiritual self-improvement. We are simultaneously sinner and saint, 100 percent of both, all the time. The Bible is not God. The Bible is simply the cradle that holds Christ. Anything in the Bible that does not hold up to the Gospel of Jesus Christ simply does not have the same authority. The movement in our relationship to God is always from God to us. Always. We can’t, through our piety or goodness, move closer to God. God is always coming near to us. Most especially in the Eucharist and in the stranger.

Strive for continuous improvement, instead of perfection.” ~ Kim Collins

Recovery is a verb, not a noun. You have to be an active participant in order to continuously improve.

Just because the dates change, does not mean you have to change. The continuous path towards self-improvement is a timeless process.

All the managers I interviewed had the same sense of identity and self-assurance. None of them were arrogant. Instead, they were clear about who they were and what needed accomplishing. They used that sense of self to engage their team and learn each team member’s strengths and contributions. Their courage and confidence were infectious to their team and to anyone who crossed their paths.

One cannot measure a manager’s knowledge and performance in a vacuum. It involves their participation in business activities while bringing all of themselves to the process of development, including their spiritual, personal, and skill & ability development.

I have found it helpful to think of my life as if it were a game in which each problem I face is a puzzle I need to solve. By solving the puzzle, I get a gem in the form of a principle that helps me avoid the same sort of problem in the future. Collecting these gems continually improves my decision making, so I am able to ascend to higher and higher levels of play in which the game gets harder and the stakes become ever greater.

Your career is your business. You are its CEO. Complacency breeds failure. As the CEO of your career, you must continually improve your skills, especially the art of communication.

Chaos is the enemy of any organization the strives to be outstanding.

Athletic success is the result of knowing what to do, the willingness to do it, and the drive to continually improve at it.

Passion for knowledge, motivation for continuous learning.

Nothing is ever so good that it can’t stand a little revision, and nothing is ever so impossible and broken down that a try at fixing it is out of the question.

Used to the conditions of a capitalistic environment, the average American takes it for granted that every year business makes something new and better accessible to him. Looking backward upon the years of his own life, he realizes that many implements that were totally unknown in the days of his youth and many others which at that time could be enjoyed only by a small minority are now standard equipment of almost every household. He is fully confident that this trend will prevail also in the future. He simply calls it the American way of life and does not give serious thought to the question of what made this continuous improvement in the supply of material goods possible.

It’s hard to be “best” right away, so commit to rapid and continuous improvements.

If you want engagement, you must engage.

Chaos is NOT a condition of doing business.

Man is, in short, ‘perfectible’—meaning continually improvable rather than capable of actually reaching absolute perfection.

An extraordinary life is all about daily, continuous improvements in the areas that matter most.

Do not be complacent about your achievements and not to strive for continual improvement when you get to the top. As soon as you let success go to your head, you sink into following familiar patterns and play it safe. In other words, you risk losing your edge.

It was the Scrum Master’s job to guide the team toward continuous improvement—to ask with regularity, “How can we do what we do better?” Ideally, at the end of each iteration, each Sprint, the team would look closely at itself—at its interactions, practices, and processes—and ask two questions: “What can we change about how we work?” and “What is our biggest sticking point?” If those questions are answered forthrightly, a team can go faster than anyone ever imagined.

Listening is a powerful building block: Continue improving your listening skills and your likability will naturally increase.

Nature's cycles of renewal and regeneration inspire innovation and continuous improvement in business.

Natural ability can only take you so far. Continual improvement is all that matters.

Standardization Is the Basis for Continuous Improvement and Quality

. . . install a tracking system--free of judgment or guilt--that you use just to record how you're doing, on a constant basis. In Tibetan this tracking system is known as tundruk, or "six times a day;" we call it a six-time book. If you follow this system, you'll get results.

You need slack to enable continuous improvement. In order to have slack, you must have an unbalanced value stream with a bottleneck resource. Optimizing for utilization is not desirable.

Fill. The third phase of dominion is to “fill” or “replenish” the earth. Bearing fruit, refining our gift, and mastering the use of our resources create demand and lead naturally to wider “distribution.” To “fill the earth” means to expand our gift, our influence, our resources, just as a growing business would by continually improving its product, opening new outlets, and hiring more employees. Another way to look at it is to think once again of an apple tree. A single apple seed grows into an apple tree, which then produces apples, each of which contains seeds for producing more trees. Planting those seeds soon turns a single apple tree into a whole orchard. This expansion to “fill the earth” is a joint effort between the Lord and us. Our part is to be faithful with the resources He has given. He is the one who brings the expansion. The more faithful we are with our stewardship, the more resources God will entrust to us. That is a biblical principle.

Quality is just a word, and an empty word at that, if it doesn’t include harmony, balance, passion, intention, attention. “Continuous improvement for its own sake is a waste of time. “Life is what a business is about, and life is what this work is about. Coming to grips with oneself, in the face of an incredibly complex world that can teach us if we’re open to learn.

People who blame others for their failures never overcome them. They simply move from problem to problem. To reach your potential, you must continually improve yourself, and you can’t do that if you don’t take responsibility for your actions and learn from your mistakes.

You are the goal You don’t have to continually improve yourself to love yourself. Love is not something you deserve only if you reach a goal. The world is one of pressure but don’t let it squeeze your self-compassion. You were born worthy of love and you remain worthy of love. Be kind to yourself.

Human-level AI is defined by systems that are continuously improving and can not only do complex automatic tasks but also deal with complex life situations like caring, nourishing, inspiring, guiding, motivating, negotiating, keeping good relationships, and controlling diseases at a level similar to that of humans.

It’s often the case that teams working in agile processes do not actually go back to improve the user interface of the software. But, as the saying goes, “it’s not iterative if you only do it once.” Teams need to make a commitment to continuous improvement, and that means not simply refactoring code and addressing technical debt but also reworking and improving user interfaces. Teams must embrace the concept of UX debt and make a commitment to continuous improvement of the user experience.

An extraordinary life is all about daily, continuous improvements in the areas that matter most. —ROBIN SHARMA Life begins at the end of your comfort zone. —NEALE DONALD WALSH

Having a process that ensures problems are brought to the surface, and their root causes diagnosed, assures that continual improvements occur.

An extraordinary life is all about daily, continuous improvements in the areas that matter most. —ROBIN SHARMA Life begins at the end of your comfort zone. —NEALE DONALD WALSH

Success is sweet but to achieve success, it takes strong work ethics, continuous improvement, discipline and determination.

Embracing our imperfection puts the emphasis back where it should be: continual improvement.

Persistence, perseverance, and continuous improvement are the ingredients for forming a successful person.

Jeff built a culture that was defined by a blue-collar work ethic (symbolized by a hard hat), as well as selflessness, teamwork, relentless effort, and continuous improvement.

Continuous Improvement is the way which always heads towards the Perfection.

By devoting yourself to continuous improvement and excellence in minor ways each day, your life really can transform. To

The Agile Project Management principles and framework encourage learning and adapting as an integral part of delivering value to customers.

You need slack to enable continuous improvement. You need to balance demand against throughput and limit the quantity of work-in-progress to enable slack.

An extraordinary life is all about daily, continuous improvements in the areas that matter most. —ROBIN SHARMA

a process that ensures problems are brought to the surface, and their root causes diagnosed, assures that continual improvements occur.

problems are brought to the surface, and their root causes diagnosed, assures that continual improvements occur.

The electric light did not come from the continuous improvement of candles.

The only way you can continue to be relevant to your clients is by changing the way you work. You must continually improve yourself so that you can meet their future requirements.

However, one intriguing shift that suggests there are limits to automation was the recent decision by Toyota to systematically put working humans back into the manufacturing process. In quality and manufacturing on a mass scale, Toyota has been a global leader in automation technologies based on the corporate philosophy of kaizen (Japanese for “good change”) or continuous improvement. After pushing its automation processes toward lights-out manufacturing, the company realized that automated factories do not improve themselves. Once Toyota had extraordinary craftsmen that were known as Kami-sama, or “gods” who had the ability to make anything, according to Toyota president Akio Toyoda.49 The craftsmen also had the human ability to act creatively and thus improve the manufacturing process. Now, to add flexibility and creativity back into their factories, Toyota chose to restore a hundred “manual-intensive” workspaces.

The theory behind open source is simple. In the case of an operating system, the source code-the programming instructions underlying the system-is free. Anyone can improve it, change it, exploit it. But those improvements, changes, and exploitations have to be made freely available. Think Zen. The project belongs to no one and to everyone. When a project is opened up, there is rapid and continual improvement. With teams of contributors working in parallel, the results can happen far more speedily and success­ fully than if the work were being conducted behind closed doors.

software delivery is an exercise in continuous improvement, and our research shows that year over year the best keep getting better, and those who fail to improve fall further and further behind.

Much of this waste reduction comes from Lean’s goal of a “kaizen” culture. Kaizen is a state of continuous improvement where people naturally look for ways to improve poorly performing practices.

No one is climbing the spiritual ladder. We don't continually improve until we are so spiritual we no longer need God. We die and are made new, but that's different from spiritual self-improvement.

A true artist willingly removes their heart, allows constructive criticism to stomp it, then puts it back--bruised and aching--to continue improving due to the all-consuming obsessive love for their art.

Continuous improvement is a mindset and a culture that is always—every employee, every day—looking for opportunities to do the job better, even when the organization is performing at the highest level it ever has.

Teamwork: What did you do today to lend a hand to a colleague? Respect: What did you do today to acknowledge the work of one of your colleagues? Learning: What’s one mistake you made in the last week, and what did you learn from it? Continuous improvement: What have you done in the past week to improve so that you’re better this week than last? Customer focus: What is one change you made in the last week that came from a customer suggestion?

The startup’s goal is to find a profitable customer acquisition strategy by spending small amounts of money in a lot of them, measuring results, and then narrowing down the best channels, while performing PDCA for continuous improvement.

It would seem that very few good things in life come from our accepting the present moment as it is. To become educated, we must be motivated to learn. To master a sport requires that we continually improve our performance and overcome our resistance to physical exertion. To

The lessons learned, then, in Robinson's case: "Additional training is required to inform soldiers of the dangers of self-medicating along with the associated risk of overdosing" is the first. "Encourage the use of a battle buddy among warriors" is the second. "Increase suicide prevention classes" is the third. "Increase communication to twice a day with high-risk soldiers" is the fourth. "Continue improvements in leader communication" is the fifth. And that's that. Eight months. Five minutes. The army moves on to the next suicide. Case forever closed.

You don't have to continually improve yourself to love yourself. Love is not something you deserve only if you reach a goal. The world is one of pressure but don't let it squeeze your self-compassion. You were born worthy of love and you remain worthy of love. Be kind to yourself.

Software development is the process of creating a computer software. It includes preparing a design, coding the program, and fixing the bugs. The final goal of software development is to translate user needs to software product, while continuously improving the team and the process.

Digital analytics is the analysis of qualitative and quantitative data from your business and the competition to drive a continual improvement of the online experience that your customers and potential customers have which translates to your desired outcomes (both online and offline).

Web Analytics 2.0 is: the analysis of qualitative and quantitative data from your website and the competition, to drive a continual improvement of the online experience that your customers, and potential customers have, which translates into your desired outcomes (online and offline).

Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive. Traditional development and delivery frameworks such as waterfall are often ineffective. In contrast, Scrum is a value-driven agile approach which incorporates adjustments based on regular and repeated customer and stakeholder feedback. And Scrum’s built-in rapid response to change leads to substantial benefits such as fast time-to-market, higher satisfaction, and continuous improvement—which supports innovation and drives competitive advantage.

There is a huge difference between aspiring to be our best selves and claiming to be perfect. One is a journey of fulfillment, the other is a lie we tell ourselves and others. Good leaders know that their people will only truly thrive, not when they are pushed to be perfect, but when they are encouraged to be their natural best.

To succeed, a business must not only develop profit and loss measures, but also determine their underlying drivers, in order to understand what is adding value, what is not, and why. This knowledge informs its vision and strategies, leads to innovations, creates opportunities to eliminate waste, and guides continuous improvement.

Compassion, kindness, empathy, sympathy, mercy, and understanding are six connected values that ‎should be implanted in the young generation, as they are what motivates people to help and stand ‎for each other. A heart that is filled with mercifulness is a heart that will help its society and the whole ‎world to continue, improve, and thrive.‎

Zuckerberg says that Facebook is committed “to continue improving our tools to give you the power to share your experience” with others.8 Yet what people might really need are the tools to connect to their own experiences. In the name of “sharing experiences,” people are encouraged to understand what happens to them in terms of how others see it. If something exciting happens, the gut instinct of Facebook users is to pull out their smartphones, take a picture, post it online, and wait for the “likes.” In the process they barely notice what they themselves feel. Indeed, what they feel is increasingly determined by the online reactions. People estranged from their bodies, senses, and physical environment are likely to feel alienated and disoriented. Pundits often blame such feelings of alienation on the decline of religious and national bonds, but losing touch with your body is probably more important. Humans lived for millions of years without religions and without nations; they can probably live happily without them in the twenty-first century too. Yet they cannot live happily if they are disconnected from their bodies. If you don’t feel at home in your body, you will never feel at home in the world.

Even if the torment of absence and of pursuing, of advancing one's objective, one's intended continuous improvement of one's intellectual condition, is the greatest torment, and even if the hardship of taking root so far from home, in a so-called foreign country, is the greatest and most depressing of hardships, I shall not return to this state of imbecility and to the imbeciles of Altensam and Austria, he noted.

A value-added step in a process is defined by three characteristics. First, the step must be something that the customer is willing to pay for. Second, the step must directly change the form, fit, or function of something to produce a product or service. The final characteristic of a value-added step is that it is so important that it must be done right every time to successfully produce the intended product or service.

My Standard of Performance—the values and beliefs within it—guided everything I did in my work at San Francisco and are defined as follows: Exhibit a ferocious and intelligently applied work ethic directed at continual improvement; demonstrate respect for each person in the organization and the work he or she does; be deeply committed to learning and teaching, which means increasing my own expertise; be fair; demonstrate character; honor the direct connection between details and improvement, and relentlessly seek the latter; show self-control, especially where it counts most—under pressure; demonstrate and prize loyalty; use positive language and have a positive attitude; take pride in my effort as an entity separate from the result of that effort; be willing to go the extra distance for the organization; deal appropriately with victory and defeat, adulation and humiliation (don’t get crazy with victory nor dysfunctional with loss); promote internal communication that is both open and substantive (especially under stress); seek poise in myself and those I lead; put the team’s welfare and priorities ahead of my own; maintain an ongoing level of concentration and focus that is abnormally high; and make sacrifice and commitment the organization’s trademark.

your team. From among those recruited, select exceptional people and ensure their faster growth according to their mental potential, as defined by Maslow(4) (see Chapter 10) (a few exceptional people make a great difference in an organization) (see item 10.2). Participate in the various forms of your team's training, even assuming a teaching role in some cases. Establish and continuously improve a special training program for exceptional people.

So identified has the State become in the public mind with the provision of these services that an attack on State financing appears to many people as an attack on the service itself. Thus if one maintains that the State should not supply court services, and that private enterprise on the market could supply such service more efficiently as well as more morally, people tend to think of this as denying the importance of courts themselves. The libertarian who wants to replace government by private enterprises in the above areas is thus treated in the same way as he would be if the government had, for various reasons, been supplying shoes as a tax-financed monopoly from time immemorial. If the government and only the government had had a monopoly of the shoe manufacturing and retailing business, how would most of the public treat the libertarian who now came along to advocate that the government get out of the shoe business and throw it open to private enterprise? He would undoubtedly be treated as follows: people would cry, “How could you? You are opposed to the public, and to poor people, wearing shoes! And who would supply shoes to the public if the government got out of the business? Tell us that! Be constructive! It’s easy to be negative and smart-alecky about government; but tell us who would supply shoes? Which people? How many shoe stores would be available in each city and town? How would the shoe firms be capitalized? How many brands would there be? What material would they use? What lasts? What would be the pricing arrangements for shoes? Wouldn’t regulation of the shoe industry be needed to see to it that the product is sound? And who would supply the poor with shoes? Suppose a poor person didn’t have the money to buy a pair?” These questions, ridiculous as they seem to be and are with regard to the shoe business, are just as absurd when applied to the libertarian who advocates a free market in fire, police, postal service, or any other government operation. The point is that the advocate of a free market in anything cannot provide a “constructive” blueprint of such a market in advance. The essence and the glory of the free market is that individual firms and businesses, competing on the market, provide an ever-changing orchestration of efficient and progressive goods and services: continually improving products and markets, advancing technology, cutting costs, and meeting changing consumer demands as swiftly and as efficiently as possible.

But were this world ever so perfect a production, it must still remain uncertain whether all the excellences of the work can justly be ascribed to the workman. If we survey a ship, what an exalted idea must we form of the ingenuity of the carpenter who framed so complicated, useful, and beautiful a machine? And what surprise must we feel when we find him a stupid mechanic who imitated others, and copied an art which, through a long succession of ages, after multiplied trials, mistakes, corrections, deliberations, and controversies, had been gradually improving? Many worlds might have been botched and bungled, throughout an eternity, ere this system was struck out; much labor lost; many fruitless trials made; and a slow but continued improvement carried on during infinite ages in the art of world-making. In such subjects, who can determine where the truth, nay, who can conjecture where the probability lies, amidst a great number of hypotheses which may be proposed, and a still greater which may be imagined?

strategy of kaizen, which is Japanese for “continuous improvement” and which just as easily could be called corporate deep practice. Kaizen is the process of finding and improving small problems. Each employee, from the janitor on up, has authority to halt the production line if they spot a problem. (Each factory has pull cords on the factory floor, called andons.) The vast majority of improvements come from employees, and the vast majority of those changes are small: a one-foot shift in the location of a parts bin, for instance. But they add up. It's

This is like the Six Sigma approach to quality. Six Sigma refers to the quest for continuous improvement, ultimately leading to 3.4 defects per million units. The problem is that once you’re heading down this road, there’s no room left for amazing improvements and remarkable innovations. Either you rolled ten strikes or you didn’t. Organizations that earn dramatic success always do it in markets where asymptotes don’t exist, or where they can be shattered. If you could figure out how to bowl 320, that would be amazing. Until that happens, pick a different sport if you want to be a linchpin.

Those involved in the redesign process must know what they would do if they could do whatever they wanted. Such knowledge is essential if they are to set meaningful goals for the future. The outcome of such a design is idealized in the sense that the resulting system is ideal seeking, not ideal. It should be subject to continuous improvement with further experience and changing environments. The only certainty is that some of whatever we think we will want five or ten years from now will not be wanted then. Such a vision should be inspiring, a work of art. It should facilitate making short-run sacrifices for the sake of longer-run gains.

Improve performance through process improvements introduced with minimal resistance. Deliver with high quality. Deliver a predictable lead time by controlling the quantity of work-in-progress. Give team members a better life through an improved work/life balance. Provide slack in the system by balancing demand against throughput. Provide a simple prioritization mechanism that delays commitment and keeps options open. Provide a transparent scheme for seeing improvement opportunities, thereby enabling change to a more collaborative culture that encourages continuous improvement. Strive for a process that enables predictable results, business agility, good governance, and the development of what the Software Engineering Institute calls a high-maturity organization.

Life, a miracle of nature, an evolved molecule of matter, blossomed in the vast expanse of oceans. Methane, ammonia, hydrogen and water vapor When joined under the radio-active sun, The molecules of non living matter underwent massive changes and became live. It's this accident that made the molecule of protein, Which even Stanley Miller reproduced in lab. Evolution went on, and on and changed , from amoeba to dinosaurs, from ape to man, It was an amazing architecture of nature , Which still continue improving human brain. The amazing creation nature, the man, kept on exploring the mysteries of nature, and succeeded in duplicating nature's marvel through his latest invention - the cloning, and succeeded in decoding even the genetic code. Still we have to salute the mother nature, which has many more mysteries in store!.

The myriad activities that go into creating, producing, selling, and delivering a product or service are the basic units of competitive advantage. Operational effectiveness means performing these activities better—that is, faster, or with fewer inputs and defects—than rivals. Companies can reap enormous advantages from operational effectiveness, as Japanese firms demonstrated in the 1970s and 1980s with such practices as total quality management and continuous improvement. But from a competitive standpoint, the problem with operational effectiveness is that best practices are easily emulated. As all competitors in an industry adopt them, the productivity frontier—the maximum value a company can deliver at a given cost, given the best available technology, skills, and management techniques—shifts outward, lowering costs and improving value at the same time. Such competition produces absolute improvement in operational effectiveness, but relative improvement for no one. And the more benchmarking that companies do, the more competitive convergence you have—that is, the more indistinguishable companies are from one another. Strategic positioning attempts to achieve sustainable competitive advantage by preserving what is distinctive about a company. It means performing different activities from rivals, or performing similar activities in different ways.

Seth Godin, author of more than a dozen bestsellers, including Purple Cow and Permission Marketing, understands the importance of frequency and consistency in a book marketing and public relations campaign. He practices these through following these seven steps: Permission marketing. This is a process by which marketers ask permission before sending ads to prospects. Godin pioneered the practice in 1995 with the founding of Yoyodyne, the Web’s first direct mail and promotions company (it used contests, online games, and scavenger hunts to market companies to participating users). He sold it to Yahoo! three years later. Editorial content. Godin was a long-time contributing editor to the popular Fast Company magazine. Blogging. Seth's Blog is one of the most-frequented blogs. Public speaking. Successful Meetings magazine named Godin one of the top 21 speakers of the 21st century. Words used to describe his lectures include "visual," "personal," and "dynamic." Community-building. His latest company, Squidoo.com, ranked among the top 125 sites in the U.S. (by traffic) by Quantcast, allows people to build a page about any topic that inspires them. The site raises money for charity and pays royalties to its million-plus members. E-books. Godin took a step to publish all his books electronically, then worked with Amazon on his own imprint, Domino, which published 12 books. Recently, Godin ended that project – since as he said in a blog, it was a "project" and he is always looking for more and different opportunities. Continuous improvement. Godin is always on the lookout for more ideas, more business opportunities and more engagement with his community.

What is scarce? Surely time is scarce? This is true in the sense that we get only one life, but yet again there are ways in which competition and how we use our time can make us feel an artificial sense of time scarcity. Each time we are able to build on the work of others with confidence, each time we use the elements of life pulled from our commonwealth of agricultural knowledge, we bundle time, and so get the benefit of having multiple lifetimes. Each time nature uses genetic code that has been developed over millions of years, millions of years of development are collapsed into something that works in our lifetimes. Each time we add to that collection, we are putting our lifetimes' work into a useful form for the benefit of future generations. At the same time, yes, we each have only our own single lives in which to pursue happiness. The goal is to spend as much of that time in a framework of sharing abundance rather than having it squeezed into a life of scarcity and competition. In contrast, we need not look far to find lots of frustrating examples in which our time is treated as abundant when we would rather have it be valued as scarce. It happens each time we must stand in line at the DMV, fill out redundant forms at the hospital, reproduce others' efforts by spending time searching for knowledge or data that already exists somewhere, create a report that no one reads. In those cases, we are creating and living in artificial and unnecessary time scarcity. Time is indeed one of the most curious elements of life, especially since our lifetimes and those of plants and animals all move at different rates. We know, for example, that the urgency to address climate change is really on our human scale, not geologic scale. The Earth has been through greater upheavals and mass extinctions and will likely go through them again, but for the narrowest of narrow bands of human history on Earth, we require very specific conditions for us to continue to thrive as a species. To keep our planet within a habitable and abundant balance, we have, as Howard Buffet noted, only 'forty seasons' to learn and adjust. That is why building on one another's work is so important. One farmer can have the benefit of forty seasons and pass some of that experience down, but if 1,000 farmers do the same, there is the collective benefit of 1,000 years in a single year. If a million people participate, then a million years of collective experience are available. If we are then able to compound knowledge across generations and deepen our understanding of human and natural history, we add even greater richness. It is in this way of bundling our experiences for continual improvement, with compound interest, that time shifts from a scarce resource to being far less of a constraint, if not truly abundant. However, for time to be compounded, knowledge must be shared, and real resources, energy, and infrastructure must exist and function to support and grow our commonwealth of knowledge.

Performance measure. Throughout this book, the term performance measure refers to an indicator used by management to measure, report, and improve performance. Performance measures are classed as key result indicators, result indicators, performance indicators, or key performance indicators. Critical success factors (CSFs). CSFs are the list of issues or aspects of organizational performance that determine ongoing health, vitality, and wellbeing. Normally there are between five and eight CSFs in any organization. Success factors. A list of 30 or so issues or aspects of organizational performance that management knows are important in order to perform well in any given sector/ industry. Some of these success factors are much more important; these are known as critical success factors. Balanced scorecard. A term first introduced by Kaplan and Norton describing how you need to measure performance in a more holistic way. You need to see an organization’s performance in a number of different perspectives. For the purposes of this book, there are six perspectives in a balanced scorecard (see Exhibit 1.7). Oracles and young guns. In an organization, oracles are those gray-haired individuals who have seen it all before. They are often considered to be slow, ponderous, and, quite frankly, a nuisance by the new management. Often they are retired early or made redundant only to be rehired as contractors at twice their previous salary when management realizes they have lost too much institutional knowledge. Their considered pace is often a reflection that they can see that an exercise is futile because it has failed twice before. The young guns are fearless and precocious leaders of the future who are not afraid to go where angels fear to tread. These staff members have not yet achieved management positions. The mixing of the oracles and young guns during a KPI project benefits both parties and the organization. The young guns learn much and the oracles rediscover their energy being around these live wires. Empowerment. For the purposes of this book, empowerment is an outcome of a process that matches competencies, skills, and motivations with the required level of autonomy and responsibility in the workplace. Senior management team (SMT). The team comprised of the CEO and all direct reports. Better practice. The efficient and effective way management and staff undertake business activities in all key processes: leadership, planning, customers, suppliers, community relations, production and supply of products and services, employee wellbeing, and so forth. Best practice. A commonly misused term, especially because what is best practice for one organization may not be best practice for another, albeit they are in the same sector. Best practice is where better practices, when effectively linked together, lead to sustainable world-class outcomes in quality, customer service, flexibility, timeliness, innovation, cost, and competitiveness. Best-practice organizations commonly use the latest time-saving technologies, always focus on the 80/20, are members of quality management and continuous improvement professional bodies, and utilize benchmarking. Exhibit 1.10 shows the contents of the toolkit used by best-practice organizations to achieve world-class performance. EXHIBIT 1.10 Best-Practice Toolkit Benchmarking. An ongoing, systematic process to search for international better practices, compare against them, and then introduce them, modified where necessary, into your organization. Benchmarking may be focused on products, services, business practices, and processes of recognized leading organizations.