Complaint Resolution Quotes

When we only name the problem, when we state complaint without a constructive focus or resolution, we take hope away. In this way critique can become merely an expression of profound cynicism, which then works to sustain dominator culture.

I have never been able to understand the complaint that a story is "depressing" because of its subject matter. What depresses me are stories that don't seem to know these things go on, or hide them in resolute chipperness; "witty stories," in which every problem is the occasion for a joke; "upbeat" stories that flog you with transcendence. Please. We're grown ups now.

But it is not merely a taboo against complaint that makes the hardship of motherhood inadmissable: like all loves this one has a conflicted core, a grain of torment that buffs the pearl of pleasure; unlike other loves, this conflict has no possibility of resolution.

When we only name the problem, when we state complaint without a constructive focus on resolution, we take away hope.

80% of people’s complaints are about situations that can be changed in one day. The other 20% are about real complaints that can’t be changed, and then what does complaining about it do? So you’re unhappy about the situation you’re in? Change it. Now. Cut the ropes. Don’t text her back. Change your job. Learn a new skill. Sell your house and move to a new city. Start over. Get healthy, start running. Or play tennis. Or anything that gets you moving. Cut out processed food. Cut out sugar. Read books. Listen to audiobooks. Or watch YouTube videos. You live in a time where there are zero excuses. You can do anything you want! You want a new life? Well, you can have it? But no one will hand it to you on a silver plate, you will have to stand up from that couch and go get it yourself. Because no one else cares. No one cares about how you live your life but you.

It is our reaction to tragedy, our resolution in the storm, that defines a lifetime. We can carry heavy burdens without complaints. Dwight D. Eisenhower was named Gallup’s most admired man of his generation twelve times. He was the leader of the Allied forces in Europe during World War II; he became president of Columbia University; he was the supreme commander of NATO; he was a two-term US president who ended the Korean War, initiated the US highway system, and signed off on NASA. He engaged his final years as a peacetime ambassador. He achieved a life of global impact despite personal tragedy. “The death of our four-year-old son,” he said at the end of his illustrious life, “we never did get over that.

( O1O'2920'8855 )PCASH( O1O'2920'8855 ) In addition, about 20% of the consultations were handled onsite through active arbitration and settlement. In 2013, the number of complaints handled onsite exceeded 1,500 in the 5 years since the launch of the Commission, serving as a means for the people to directly participate in the resolution process

When we only name the problem, when we state complaint without a constructive focus on resolution, we take away hope. In this way critique can become merely an expression of profound cynicism, which then works to sustain dominator culture.

The harness of motherhood chafes my skin, and yet, occasionally I find a predictable integrity in it too, a freedom of a different sort: from complexity and choice and from the reams of unscripted time upon which I used to write my days, bearing the burden of their authorship. It does not escape me that in this last sentiment I am walking over the grave of my sex. The state of motherhood speaks to my native fear of achievement. It is a demotion, a displacement, an opportunity to give up. I have the sense of history watching, from its club chair, my response to this demotion with some amusement. Will I give in, graciously, gratefully, handing back my life as something I had on loan? Or will I put up a fight? Like moving back from the city to the small town where you were born, before exclaiming at its tedium you are advised to remember that other people live here, have always lived here. Men, when they visit, are constrained by no such considerations of tact. But it is not merely a taboo against complaint that makes the hardship of motherhood inadmissible: like all loves this one has a conflicted core, a grain of torment that buffs the pearl of pleasure; unlike other loves, this conflict has no possibility of resolution.

How Angelique Friend’s Probate is Proactive in Complaint Resolution : Angelique Friend’s Probate Proactive Complaint Resolution approach is a testament to her unwavering dedication to her clients and the quality of service she provides

In the past, child abuse has been a problem without a solution, with distressing case after case accumulating in public awareness without apparent end. At least the ‘false memory’ narrative offered a potential, if illusory and damaging, resolution to this intolerable situation, in the (re)suppression of victim complaints.

ASK YOURSELF: How can you utilize active listening to provide sensational customer service? How will this help resolve complaints from unhappy customers? • Give them your full attention and listen without interruption or defensiveness. • Thank them for bringing the issue to your attention. • Take their concerns seriously and share their sense of urgency to resolve the problem quickly. • Ask questions and focus on what they are really saying. • Listen to their words, tone of voice, body language, and most importantly, how they feel. • Beware of making assumptions or rushing to conclusions before you hear their concern fully. • Explain, guide, educate, assist, and do what’s necessary to help them reach the resolution. • Treat them with respect and empathy. When you do an amazing job of resolving an unhappy customer’s problem, you may end up impressing them more than if the problem had never occurred. You may have just earned their loyalty . . . forever!

A college student who wants to file a complaint of sexual assault within the campus disciplinary system informs a university employee such as an assistant dean for student life, or perhaps the Title IX coordinator. That person eventually forwards the complaint to a university disciplinary panel that may be composed of, for example, an associate dean with a master's degree in English literature, a professor of chemistry, and a senior majoring in anthropology. Unlike criminal prosecutors, members of the disciplinary panels do not have access to subpoena powers or to crime labs. They often have no experience in fact-finding, arbitration, conflict resolution, or any other relevant skill set. There is, to put it mildly, little reason to expect such panels to have the experience, expertise, and resources necessary to adjudicate a contested claim of sexual assault. Making matters worse, most campus tribunals ban attorneys for the parties (even in an advisory capacity), rules of procedure and evidence are typically ad hoc, and no one can consult precedents because records of previous disputes are sealed due to privacy considerations. Campus "courts" therefore have an inherently kangoorish nature. Even trained police officers and prosecutors too often mishandle sexual assault cases, so it's not surprising that the amateurs running the show at universities tend to have a poor record. And indeed, some victims' advocacy groups, such as the Rape, Abuse and Incest National Network (RAINN), oppose having the government further encourage the campus judicial system to primarily handle campus sexual assault claims, because that means not treating rape as a serious crime. A logical solution, if federal intervention is indeed necessary, would be for OCR [US Department of Education's Office of Civil Rights] to mandate that universities encourage students who complain of sexual assault to report the assault immediately to the police, and that universities develop procedures to cooperate with police investigations. Concerns about victims' well-being when prosecutors decline to pursue a case could also be adjudicated in a real court, as a student could seek a civil protective order against her alleged assailant. OCR could have mandated or encouraged universities to cooperate with those civil proceedings, which in some cases might warrant excluding an alleged assailant from campus.

Talking of air, Mr. Tenby, I think you are a chemist. Have you paid attention to the recent experiments on the composition and resolution of air? Not? I am surprised at it; they are well worth your most serious consideration. It is now pretty well ascertained that inhaling gases is the cure for all kinds of diseases. People are beginning to talk of the gas-cure, as they did of the water-cure. The great foreign chemist, Professor Scaramouch, has the credit of the discovery. The effects are astounding, quite astounding; and there are several remarkable coincidences. You know medicines are always unpleasant, and so these gases are always fetid. The Professor cures by stenches, and has brought his science to such perfection that he actually can classify them. There are six elementary stenches, and these spread into a variety of subdivisions? What do you say, Mr. Reding? Distinctive? Yes, there is something very distinctive in smells. But what is most gratifying of all, and is the great coincidence I spoke of, his ultimate resolution of fetid gases assigns to them the very same precise number as is given to existing complaints in the latest treatises on pathology. Each complaint has its gas. And, what is still more singular, an exhausted receiver is a specific for certain desperate disorders.

Similarly, it is unlikely that a sufficient number of proactive consumers will regulate merchant practices by spreading information and taking action regarding purchase problems. One European study found that only 7 percent of consumer cases ended with a resolution that was made public. The researchers also found that 45 percent of launched complaints ended with no agreement or decision, suggesting that consumers who took initial action on their complaints gave up their pursuit along the way. While some complaints may truly lack merit, the study’s findings suggest that perhaps even initially proactive consumers are unlikely to continue a fight to the benefit of themselves, let alone all consumers.

Being an advocate for bug resolution is an important facet of my work. I am constantly battling against feature development versus developer time for bug fixes. So I am sure to make user feedback my ally when I am justifying a bug fix. The more user complaints I can find about a bug that might not otherwise be fixed, the more I can prove that the developer’s time is not wasted by fixing the issue instead of starting on that new feature.