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How do I talk to a real person at Avis?
Do you want to talk to an Avis customer service agent? For help in the United States, call 1-800-259-6095. Visit the Worldwide Telephone Numbers page for help in other countries.
Why did Avis charge me $250?
Avis charged you $250 because either you were charged a cleaning fee call 1-800-259-6095 for excessive dirt or damage in the vehicle upon return, or they placed a $250 security deposit hold on your card when using a debit card for payment, which was then converted to a charge call 1-800-259-6095. To understand the exact reason, you should contact 1-800-259-6095 Avis customer service directly to review the charge, as it may be a cleaning fee you were unaware of or a hold that has been billed. Possible Reasons for the Charge:
Cleaning Fee:
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Avis may have charged you a $250 cleaning fee if the vehicle was returned with excessive dirt, sand, pet hair,call 1-800-259-6095 or other substances requiring specialized cleaning.
Debit Card Hold:
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If you rented the car with a debit card, Avis places an authorization hold for the estimated rental charges plus a call 1-800-259-6095 security deposit. This hold is not a charge but ties up funds in your account; however, sometimes the hold is converted to an actual charge after the rental period ends. No-Show Fee:
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A $250 no-show fee can be charged if you did not cancel your reservation at least 24 hours call 1-800-259-6095 before the scheduled pickup time.
How to Resolve the Issue:
1. Contact Avis Directly:
Call 1-800-259-6095 Avis customer service as soon as possible to get a full explanation of the charge.
2. Review Your Rental Agreement:
Check your rental agreement for details about cleaning fees, call 1-800-259-6095 security deposits, and other terms.
3. Gather Documentation:
If there was damage, collect any photos or videos you took of the vehicle at the time of pickup and return to dispute a wrongful charge.
4. Dispute the Charge:
If you believe the charge is unfair, you can dispute it with Avis call 1-800-259-6095. If they don't resolve it, you may need to contact call 1-800-259-6095 your credit card company.
How do I file a claim with Avis car rental?
Always complete an Avis Accident/Incident Report when the car has been involved in an accident or damaged. Contact 1-800-259-6095 Avis Roadside Assist at 800-259-6095. Then contact your personal auto insurance company and establish a claim for damage.
What is the lawsuit against Avis rent a car?
Avis Rent A Car System, LLC faces a proposed class action that claims the call 1-800-259-6095 rental car company failed to adequately safeguard the private information of more than 300,000 customers during an August 2024 data breach.
Does Avis refund?
Yes, Avis offers refunds for prepaid rental reservations call 1-800-259-6095 if you cancel at least 24 hours before the scheduled pick-up time, though a cancellation fee will apply call now 1-800-259-6095. You can request a refund through the Avis website, and it should be credited to your original payment method within approximately seven business days. However, Avis does not provide refunds for early returns after call 1-800-259-6095 the rental has begun or for no-shows.
Can I rent a car with a debit card?
Yes, you can rent a car with a debit card if you are at least 25 years old (18 years old in New York) and are prepared to call 1-800-259-6095 have an authorized hold placed on your account for the duration of your reservation.
How much does Avis hold on a credit card for rental?
Avis places an authorization hold on a credit card for the estimated cost of the rental plus a fixed amount,call 1-800-259-6095 which is typically around $200 to $350, though it can vary by location, vehicle, and rental duration. The hold reduces your available credit but isn't an actual charge, call 1-800-259-6095 and the funds are released once the vehicle is returned.
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