Toxic Work Environment Quotes

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Before I went to college I read two books. I read a book “Moral Mazes” by Robert Jackall which is a study of how corporations work, and it’s actually a fascinating book, this sociologist, he just picks a corporation at random and just goes and studies the middle managers, not the people who do any of the grunt work and not the big decision makers, just the people whose job is to make sure that things day to day get done, and he shows how even though they’re all perfectly reasonable people, perfectly nice people you’d be happy to meet any of them, all the things that they were accomplishing were just incredibly evil. So you have these people in this average corporation, they were making decisions to blow out their worker’s eardrums in the factory, to poison the lakes and the lagoons nearby, to make these products that are filled with toxic chemicals that poisoned their customers, not because any of them were bad people and wanted to kill their workers and their neighbourhood and their customers, but just because that was the logic of the situation they were in. Another book I read was a book “Understanding Power” by Noam Chomsky which kind of took the same sort of analysis but applied it to wider society which you know we’re in a situation where it may be filled with perfectly good people but they’re in these structures that cause them to continually do evil, to invade countries, to bomb people, to take money from poor people and give it to rich people, to do all these things that are wrong. These books really opened my eyes about just how bad the society we were living in really is.
Aaron Swartz
Everyone has an invisible sign hanging from their neck saying ‘Make Me Feel Important.’ Never forget that when working with people.” Mary Kay Ash
Gary Chapman (Rising Above a Toxic Workplace: Taking Care of Yourself in an Unhealthy Environment)
highly motivated and mission-driven professionals are working in toxic work environments in which they are unable to succeed.
Paul DeChant (Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine)
There isn't enough positive self-talk you can practice in a toxic work environment, and there isn't enough strength you can possess to survive.
Elelwani Anita Ravhuhali (Sometimes it's your workplace: "A toxic workplace doesn't end at the office ,it follows you into every part of your life.")
If you can't reuse or repair an item, do you ever really own it? Do you ever really own it? Do you ever develop the sense of pride and proprietorship that comes from maintaining an object in fine working order? We invest something of ourselves in our material world, which in turn reflects who we are. In the era of disposability that plastic has helped us foster, we have increasingly invested ourselves in objects that have no real meaning in our lives. We think of disposable lighters as conveniences -- which they indisputably are; ask any smoker or backyard-barbecue chef -- and yet we don't think much about the tradeoffs that that convenience entails.
Susan Freinkel (Plastic: A Toxic Love Story)
I’m now much less of an asset to the company than I could be. I keep my head down and for self-preservation just do my work with little conversation with anyone. Yet the irony is this: in my self-preservation, I’m actually destroying myself. In bottling up my unexpressed feelings, I’m making myself sick emotionally and physically.
Gary Chapman (Rising Above a Toxic Workplace: Taking Care of Yourself in an Unhealthy Environment)
The realities of nursing are that they work in environments which are typically filled with toxic air, toxic light, high levels of radiation, and potentially deadly infectious agents.
Steven Magee
I keep my head down and for self-preservation just do my work with little conversation with anyone. Yet the irony is this: in my self-preservation, I’m actually destroying myself. In bottling up my unexpressed feelings, I’m making myself sick emotionally and physically.
Gary Chapman (Rising Above a Toxic Workplace: Taking Care of Yourself in an Unhealthy Environment)
Can two walk together, unless they are agreed?’ Amos 3:3 ‘Does This Person Belong in your Life?’ A toxic relationship is like a limb with gangrene: unless you amputate it the infection can spread and kill you. Without the courage to cut off what refuses to heal, you’ll end up losing a lot more. Your personal growth - and in some cases your healing - will only be expedited by establishing relationships with the right people. Maybe you’ve heard the story about the scorpion who asked the frog to carry him across the river because he couldn’t swim. ‘I’m afraid you’ll sting me,’ replied the frog. The scorpion smiled reassuringly and said, ‘Of course I won’t. If I did that we’d both drown!’ So the frog agreed, and the scorpion hopped on his back. Wouldn’t you know it: halfway across the river the scorpion stung him! As they began to sink the frog lamented, ‘You promised you wouldn’t sting me. Why’d you do it?’ The scorpion replied, ‘I can’t help it. It’s my nature!’ Until God changes the other person’s nature, they have the power to affect and infect you. For example, when you feel passionately about something but others don’t, it’s like trying to dance a foxtrot with someone who only knows how to waltz. You picked the wrong dance partner! Don’t get tied up with someone who doesn’t share your values and God-given goals. Some issues can be corrected through counselling, prayer, teaching, and leadership. But you can’t teach someone to care; if they don’t care they’ll pollute your environment, kill your productivity, and break your rhythm with constant complaints. That’s why it’s important to pray and ask God, ‘Does this person belong in my life?
Patience Johnson
But after nearly two years, still working as an assistant and having the goalposts for what I’d need to become a stylist constantly moving, I knew that I wasn’t going to make it there. It wasn’t worth giving up my well-being and working in a toxic and frequently abusive environment to make 20 percent from a clientele that I knew I would have to build myself.
Jonathan Van Ness (Over the Top)
Imagine the daughter of a narcissistic father as an example. She grows up chronically violated and abused at home, perhaps bullied by her peers as well. Her burgeoning low self-esteem, disruptions in identity and problems with emotional regulation causes her to live a life filled with terror. This is a terror that is stored in the body and literally shapes her brain. It is also what makes her brain extra vulnerable and susceptible to the effects of trauma in adulthood.                              Being verbally, emotionally and sometimes even physically beaten down, the child of a narcissistic parent learns that there is no safe place for her in the world. The symptoms of trauma emerge: disassociation to survive and escape her day-to-day existence, addictions that cause her to self-sabotage, maybe even self-harm to cope with the pain of being unloved, neglected and mistreated. Her pervasive sense of worthlessness and toxic shame, as well as subconscious programming, then cause her to become more easily attached to emotional predators in adulthood. In her repeated search for a rescuer, she instead finds those who chronically diminish her just like her earliest abusers. Of course, her resilience, adept skill set in adapting to chaotic environments and ability to “bounce back” was also birthed in early childhood. This is also seen as an “asset” to toxic partners because it means she will be more likely to stay within the abuse cycle in order to attempt to make things “work.” She then suffers not just from early childhood trauma, but from multiple re-victimizations in adulthood until, with the right support, she addresses her core wounds and begins to break the cycle step by step. Before she can break the cycle, she must first give herself the space and time to recover. A break from establishing new relationships is often essential during this time; No Contact (or Low Contact from her abusers in more complicated situations such as co-parenting) is also vital to the healing journey, to prevent compounding any existing traumas.
Shahida Arabi (Healing the Adult Children of Narcissists: Essays on The Invisible War Zone and Exercises for Recovery)
The big lie of American capitalism is that corporations work in their own best interests. In fact they’re constantly doing things that will eventually bring them to their knees. Most of these blunders involve toxic chemicals that any competent chemist should know to be dangerous. They pump these things into the environment and don’t even try to protect themselves. The evidence is right there in public, almost as if they’d printed up signed confessions and sprinkled them out of aeroplanes. Sooner or later, someone shows up in a Zodiac and points to that evidence, and the result is devastation far worse than what a terrorist, a Boone, could manage with bombs and guns. All the old men within twenty miles who have come down with tumors become implacable enemies. All the women married to them, all the mothers of damaged children, and even those of undamaged ones. The politicians and the news media trample each other in their haste to pour hellfire down on that corporation. The transformation can happen overnight and it’s easy to bring about. You just have to show up and point your finger.
Neal Stephenson (Zodiac)
Chemical fertilizers, pesticides, insecticides, and fungicides affect the soil food web, toxic to some members, warding off others, and changing the environment. Important fungal and bacterial relationships don’t form when a plant can get free nutrients. When chemically fed, plants bypass the microbial-assisted method of obtaining nutrients, and microbial populations adjust accordingly. Trouble is, you have to keep adding chemical fertilizers and using “-icides,” because the right mix and diversity—the very foundation of the soil food web—has been altered. It makes sense that once the bacteria, fungi, nematodes, and protozoa are gone, other members of the food web disappear as well. Earthworms, for example, lacking food and irritated by the synthetic nitrates in soluble nitrogen fertilizers, move out. Since they are major shredders of organic material, their absence is a great loss. Without the activity and diversity of a healthy food web, you not only impact the nutrient system but all the other things a healthy soil food web brings. Soil structure deteriorates, watering can become problematic, pathogens and pests establish themselves and, worst of all, gardening becomes a lot more work than it needs to be.
Jeff Lowenfels (Teaming with Microbes: The Organic Gardener's Guide to the Soil Food Web)
At first glance, professionalism tries to convince you it’s a neutral word, merely meant to signify a collection of behaviors, clothing, and norms “appropriate” for the workplace. We just ask that everyone be professional, the cis white men will say, smiles on their faces, as if they’re not asking for much. We try to maintain a professional office environment. But never has a word in the English language been so loaded with racism, sexism, heteronormativity, or trans exclusion. Whenever someone is telling you to “be professional,” they’re really saying, “be more like me.” If you’re black, “being professional” can often mean speaking differently, avoiding black cultural references, or not wearing natural hair. If you’re not American, “being professional” can mean abandoning your cultural dress for Western business clothes. If you’re not Christian, “being professional” can mean potentially removing your hijab to fit in, sitting by while your officemates ignore your need for kosher or halal food, sucking up the fact that your office puts up a giant Christmas tree every year. If you’re low-income or working class, “being professional” can mean spending money you don’t have on work clothes—“dressing nicely” for a job that may not pay enough for you to really afford to do so. If you’re a woman, “being professional” can mean navigating a veritable minefield of double standards. Show some skin, but don’t be a slut. Wear heels, but not too high, and not too low, either. Wear form-fitting clothes, but not too form-fitting. We offer maternity leave, but don’t “interrupt your career” by taking it. And if you’re trans like me, “being professional” can mean putting your identity away unless it conforms to dominant gender norms.
Jacob Tobia (Sissy: A Coming-of-Gender Story)
Fuel your body. Think about your environment as an ecosystem. If there’s pollution, you’ll feel the toxic side effects; if you’re in the fresh air of the mountains, you’ll feel alive. You’d be surprised at how many of the foods that we eat actually sap our body of fuel. Just look at three quick examples: soda, potato chips, and hamburgers. I’m not a hard-liner who says that you should never consume these things, but this kind of steady diet will make it harder for your body to help you. Instead, look at the foods that are going to give you energy. Choose food that’s water soluble and easier for your body to break down, which gives you maximum nutrition with minimal effort. Look at a cucumber: it’s practically water and it takes no energy to consume, but it’s packed with nutrients. Green for me is the key. We overeat and undernourish ourselves way too much. When you eat bad food, your body will feel bad and then you will feel bad. It’s all connected. I drink green juice every day and eat huge salads. I am also a big believer in lean protein to feed and fuel the muscles--I might even have a chicken breast for breakfast. Growing up, because I danced every single day, I would basically eat anything I wanted and I wouldn’t gain any weight. I would eat anything and everything trying to put on a few pounds, but it never worked--and my skin was terrible as a result of it. We’d blame it on the sweat from the dancing, but I never connected it to what I ate. As I got older, I started to educate myself more about food. I learned that I need to alkalize my body. It’s never about how I look. Instead, I go by how I feel. I notice immediately how good, clean food boosts my energy while junk makes me feel lethargic. I’m also a huge believer in hydrating. Forget about eight glasses of water a day; I drink eight glasses before noon!
Derek Hough (Taking the Lead: Lessons from a Life in Motion)
If this hypothesis of hunger, satiety, and weight regulation is correct, it means that obesity is caused by a hormonal environment—increased insulin secretion or increased sensitivity to insulin—that tilts the balance of fat storage and fat burning. This hypothesis also implies that the only way to lose body fat successfully is to reverse the process; to create a hormonal environment in which fatty acids are mobilized and oxidized in excess of the amount stored. A further implication is that any therapy that succeeds at inducing long-term fat loss—not including toxic substances and disease—has to work through these local regulatory factors on the adipose tissue.
Gary Taubes (Good Calories, Bad Calories: Challenging the Conventional Wisdom on Diet, Weight Control, and Disease)
This is an opportunity to access your deepest wisdom and assimilate it so that it becomes a part of your daily living. Beware of any potential traps or ruses that you’re tempted to get involved in. Rather than staying stuck in this apparent impasse, open your mind to the infinite number of possibilities that are before you, and make a choice. Don’t limit yourself to the mundane world, but instead be willing to explore other dimensions and realities. It’s time to write creatively without limits of tradition or habit, allowing yourself to be inspired by Nature. BLACK WIDOW SPIDER It’s time for a fresh perspective on what you’re doing, perhaps even a perspective that’s contrary to your usual way of thinking and seeing things. Your intuitive powers are very strong now, so pay closer attention to the subtle sensations in your body rather than relying solely on what meets the eye. You’ve done the hard work; now be patient and wait expectantly for the rewards that will come. There’s soon to be a substantial shift in the direction of your life, with a beneficial and renewed sense of purpose. This is a good time to do a dietary cleanse and detoxification to clear out any toxicity or pollutants in your body. Be direct and straightforward in all of your dealings, rather than dancing around the issues. What you once thought of as threatening is really quite harmless, so there’s no need to fear. There’s a situation you’re involved in where it will work better for you to remain in the background. BROWN RECLUSE SPIDER This is an opportunity to eliminate as much toxicity in your life as possible, in your body and in your relationships. Honor your need for solitude. This is a time of great transformation for you. TARANTULA Trust your intuitive senses—what you feel in your body—more than what you see. This is a time to shed anything that has served its purpose for the growth of your consciousness but is now no longer needed. Your sensitivity is increasing, particularly to the vibrations you feel from your environment. Be especially gentle to yourself in the next few days, doing whatever you can to provide comfort and self-nurturing. In spite of your sturdiness and strength, this is a very sensitive and delicate time for you, so treat yourself accordingly. Although you tend to stay in the background and by yourself, be willing to come forward as necessary for your own social and emotional nourishment.
Steven D. Farmer (Pocket Guide to Spirit Animals: Understanding Messages from Your Animal Spirit Guides)
comes from sturdy stock and knows how to work hard and take what comes.
Gary Chapman (Rising Above a Toxic Workplace: Taking Care of Yourself in an Unhealthy Environment)
normal people placed in an abnormal situation will adapt to conform to their new environment. Since the Inquisition, we’ve approached the phenomenon of evil behavior by punishing the individual. It isn’t working all that well. I think approaching evil as more of a public health problem may be more productive. Fix the water supply, and not as many people get sick. Fix a toxic environment, and not as many people turn to crime as their best solution.
William Wright (Jailhouse Doc: A Doctor in the County Jail)
When asked, every other White privileged American—especially males—will tell you that their dream is to have their own company and brew their own beer! Ironically, their dream springs out of the total misery and toxic work environments they experience. Yet, instead of challenging and changing this reality for all, they dream of walking away and having their own company to repeat the same old game again.
Louis Yako
9 Surefire Signs Your Colleagues Are Toxic Resigned specialist Greg Baer, M.D. once oversaw one of the busiest eye-surgery hones in the nation. However regardless of every one of his achievements and riches, he felt unfilled and miserable which prompted his close suicide. In his look for enduring satisfaction, he took in the extraordinary rule that have prompted the respectable mission of The Real Love® Company which he established: “We educate the genuine significance of adoration, supplanting annoyance and perplexity with peace and trust in singular lives and connections.” Presently a fruitful writer, speaker and business visionary for about two decades, the book that truly got my consideration is Real Love in the Workplace: Eight Principles for Consistently Effective Leadership in Business. In his second standard of “Individuals Behave Badly Because They Don’t Feel Loved,” Dr. Baer says that an absence of bona fide cherish in individuals, particularly those in administration parts, prompts an unfortunate quest for power and control over others. “When we can control the conduct of other individuals, we encounter an impression of energy that quickly gives us a snapshot of alleviation from our deplorable feeling of sadness.” He includes, “The vast majority of us mishandle control each day, yet we don’t remember it since this conduct is so regular in our way of life. Dangerous work practices to know. With a specific end goal to recognize the harsh practices of energy that upsets steadfast laborers and transforms the working environment into a smothering, fear-based weight cooker, Dr. Baer records a few dangerous practices that we may as of now know about, however don’t commonly connect with the power he discusses. It’s a great opportunity to give careful consideration – do any of these look commonplace? 1. Chatter. At the point when individuals discuss others behind their backs, says Dr. Baer, they’re in a position to hurt them and apply control over their notorieties. While you’re tattling companions or associates won’t let it be known, they appreciate that sentiment control and ought to be managed quickly. 2. Withholding data. Dr. Baer cautions of such a person who controls or accumulates data: “You’ve had the experience of requiring data from somebody who delighted in keeping it from you, or who distributed out one piece at any given moment. Your disappointment gave the other individual a sentiment control.” 3. Spilling privileged insights. Dr. Baer expresses, “Huge numbers of us want to share insider facts, in light of the fact that in those minutes we control the discussion.” As soon as you hear the words “Need to hear a mystery?” leave a colleague’s mouth, that is a reasonable cautioning sign you’re working with a dangerous individual. 4. Manhandle of expert. Focus on your administrator. Many mishandle their positional specialist to scare individuals into doing what they need, or to concur with them notwithstanding when the group knows there’s a superior game-plan. A few chiefs neglect to appoint intentionally to control every one of the choices, even the littlest ones. Dr. Baer says, “That approach is wasteful and a misuse of administration, however it gives the supervisor a sentiment (control). 5. Smothering inventiveness. At the point when chiefs pound the immense thoughts originating from their workers that will enhance an item or the business in some respect, it gives them a genuine feeling of energy, at the cost of withdrawing and demotivating their representatives. 6. Feedback. Dr. Baer states, “Discovering deficiency with others is such a simple hobby, and for those with a requirement for control, each twisted incurred is a wellspring of awesome fulfillment.
Businessplans
Great wealth is usually toxic to the well-being of children and family harmony. There is no evidence that people who have great wealth are happier as a result. Indeed, most research points in the other direction, and this is confirmed by my own experience of working with ultra-wealthy families. Great wealth brings its own pressures: family anxieties about maintaining the wealth, worries about personal security, tensions with non-wealthy relatives, fears about children being spoilt by wealth, or even abducted. Great wealth can distort every friendship – are they only interested in me because of what I own? Expect to hear more about social enterprise and impact investing – where the purpose is not just to make money but to do something that has a positive impact on society or the environment, even if the returns are lower than with other forms of investment.
Patrick Dixon (The Future of Almost Everything: The global changes that will affect every business and all of our lives)
In offices or working environment, if some people “TALK” like “SICK” people, we can understand that they are “TOXIC” people. I had to cross many toxic people in many working places across the universe. Now, I have secured enough immunity to work with toxic people.
Dr Sivakumar Gowder
In offices or working environment, if some people “TALK” with you like “SICK” people, we can understand that they are “TOXIC” people. I had to cross many toxic people in many working places across the universe. Now, I have secured enough immunity to work with toxic people.
Dr Sivakumar Gowder
Less than 6 percent of the NIH budget is devoted to exploring environmental effects of chemicals on humans. Chemical regulation in the United States is abysmal: the Toxic Substances Control Act of 1976, which introduced legislation aimed at regulating the use of toxic chemicals, grandfathered in 62,000 chemicals without testing them and set the bar very low for future regulation. Chemical companies in the United States are not compelled to disclose whether the substances they work with cause immunological dysfunction. A 2016 amendment to the law means that the EPA now is required to determine whether a new chemical poses a risk to humans or the environment. But the United States continues to use chemicals and pesticides banned by Europe as known carcinogens and pollutants.
Meghan O'Rourke (The Invisible Kingdom: Reimagining Chronic Illness)
In offices or working environments, if some people “TALK” with you like “SICK” people, we can understand that they are “TOXIC” people. I had to cross many toxic people in many working places across different countries. Now, I have secured enough immunity to work with toxic people.
Dr Sivakumar Gowder
I found it strange that I had a large benign tumor on the tendon sheaths of the knee joint. As the tumor grows in the joint, it damages the surrounding bone and tissues if not removed promptly. I later researched the toxicity of very high altitude facilities and realized that I was working in a very abnormal biological environment that was clearly doing strange things to workers health.
Steven Magee
Time and time again warnings are ignored, unnecessary risks taken, sloppy work done, deception and downright lying practiced. As an organizational theorist I am reasonably unshaken by this; it occurs in all organizations, and it is a part of the human condition. But when it comes to systems with radioactive, toxic, or explosive materials, or those operating in an unforgiving, hostile environment in the air, at sea, or under the ground, these routine sins of organizations have very nonroutine consequences.
Charles Perrow (Normal Accidents: Living with High Risk Technologies - Updated Edition)
The irony is, in the midst of the pressure this creates for both companies and employees, employees also want a culture of accountability. Cultures with a poor accountability structure create a toxic work environment that under-values star performers, incorrectly rewards poor performers, and leaves leaders feeling confused and overwhelmed. In the end, the best employees leave for a culture with greater accountability so that they are no longer adopting the slack of employees who are not being held sufficiently accountable.
Elaina Noell (Inspiring Accountability in the Workplace: Unlocking the Brain's Secrets to Employee Engagement, Accountability, and Results)
In a toxic work environment, your emotional and mental health status is put in jeopardy.
Nedra Glover Tawwab (Set Boundaries, Find Peace: A Guide to Reclaiming Yourself)
I’m afraid of not doing a good enough job. I have no clear deadline or sense of urgency. I have no daily routine to help me start work. My environment encourages unproductive or toxic behaviors. I have too many things to do, and I feel stuck.
Thibaut Meurisse (Immediate Action : A 7-Day Plan to Overcome Procrastination and Regain Your Motivation (Productivity Series Book 2))
Often as people start the journey towards developing greater self-compassion roadblocks appear. One of these might be the environment in which they work or love. Unfortunately, many people work in organisational settings that are toxic. Maybe the work is demanding, colleagues are critical towards each other or superiors are unsupportive. In some examples, workers in conditions like these are given mindfulness and self-compassion programs to make things better, but this totally neglects the systemic changes needed to make the workplace healthier. It also implies the problem is not the workplace structure of culture, but the individual. It suggests that if you just had greater resilience, mindfulness or self-compassion you would be able to cope with the demands.
James Kirby (Choose Compassion: Why it matters and how it works)
Since the Inquisition, we’ve approached the phenomenon of evil behavior by punishing the individual. It isn’t working all that well. I think approaching evil as more of a public health problem may be more productive. Fix the water supply, and not as many people get sick. Fix a toxic environment, and not as many people turn to crime as their best solution.
William Wright (Jailhouse Doc: A Doctor in the County Jail)
There is plenty of research and data clearly demonstrating that while employees may choose to join an organization because of the brand, benefits, and other perceived rewards, they invariably choose to leave an organization because of their relationship with their immediate supervisor. I would also suggest that people choose to leave when they experience a toxic work environment and when they do not have a strong relationship (an Ally) among their peers. Employees, especially talented high performers, always have a
Morag Barrett (Cultivate: The Power of Winning Relationships)
I made the mistake of working at the world's largest telescopes and now show classic health degradation that is associated with that biologically toxic environment.
Steven Magee
calling her the “No. 1 leaker” wasn’t fair, either, because all leaks are not created equal. Sure, the staff-on-staff backstabbing was a distraction and contributed to the toxic work environment, but the real-world damage those leaks inflicted paled in comparison to the national security leaks. And Kellyanne didn’t have anything to do with those.
Cliff Sims (Team of Vipers: My 500 Extraordinary Days in the Trump White House)
If you have arranged a free OSHA assistance visit to your facility and the management team insists on its cancellation, you are likely working in a known biologically toxic environment.
Steven Magee
Good times don’t always last. Great organizations can lose their momentum. Life and work are difficult for all of us. But we can choose our attitude. And we can seek common cause with those of like spirit who see positive potential in persons and in our fragile workplaces.
Gary Chapman (Rising Above a Toxic Workplace: Taking Care of Yourself in an Unhealthy Environment)
If you are in a toxic environment, you will waste away.
Richie Norton
Of twenty employees, Carlos says he was the only one who hadn't slept with the receptionist. Talk about a dysfunctional workplace! However, he couldn't immediately quit. How did Carlos survive? “I just did my job,” he told us.
Gary Chapman (Rising Above a Toxic Workplace: Taking Care of Yourself in an Unhealthy Environment)
Every time I get a gray hair, it's my body saying the working conditions here suck, and I am done. Management has created a toxic work environment.” “But you’re management,” he pointed out, eyes crinkling up in a laugh. “That’s precisely the problem.
A.J. Sherwood (The Insanity of Reincarnated Mages and Amorous Vampires (Spellbound, #1))
In fact, emotions are so shared, organizational psychologists have found that each workplace develops its own group emotion, or “group affective tone,” which over time creates shared “emotion norms” that are proliferated and reinforced by the behavior, both verbal and nonverbal, of the employees.7 We have all encountered office environments that suffer from toxic emotion norms, and now we also know that their bottom-line results suffer because of it.
Shawn Achor (The Happiness Advantage: How a Positive Brain Fuels Success in Work and Life)