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Safety is not the absence of events; safety is the presence of defenses.
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Todd Conklin (Pre-Accident Investigations: An Introduction to Organizational Safety)
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Error is an unexpected deviation from an expected outcome.
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Todd Conklin (Pre-Accident Investigations: An Introduction to Organizational Safety)
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Error is simply the unintentional deviation from an expected behavior.
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Todd Conklin (Pre-Accident Investigations: An Introduction to Organizational Safety)