The Best Supervisor Quotes

His supervisor, a well-liked ranger by the name of Dick McLaren, gave Randy a line of advice to which he would adhere for the rest of his career: 'The best way to teach the public isn't with a citation, it's with communication.

Of the twelve, the most powerful questions (to employees, guaging their satisfaction with their employers) are those witha combination of the strongest links to the most business outcomes (to include profitability). Armed with this perspective, we now know that the following six ar ethe most powerful questions: 1) Do I know what is expected of me at work? 2) Do I have the materials and equipment I need to do my work right? 3) Do I have the opportunity to do what I do best every day? 4) In the last seven days, have I received recognition or praise for good work? 5) Does my supervisor, or someone at work, seem to care about me as a person? 6) Is there someone at work who encourages my development? As a manager, if you want to know what you should do to build a strong and productive workplace, securing 5s to these six questions would be an excellent place to start.

No, quit limiting God. He may want to open another opportunity or a better position for you. God may intervene in your situation, replacing your supervisor so you can be promoted. One day, you may run that entire company! Once you begin

When I heard about the ease with which the Four had been removed, I felt a wave of sadness. How could such a small group of second-rate tyrants ravage 900 million people for so long? But my main feeling was joy. The last tyrants of the Cultural Revolution were finally gone. My rapture was widely shared. Like many of my countrymen, I went out to buy the best liquors for a celebration with my family and friends, only to find the shops out of stock there was so much spontaneous rejoicing. There were official celebrations as well exactly the same kinds of rallies as during the Cultural Revolution, which infuriated me. I was particularly angered by the fact that in my department, the political supervisors and the student officials were now arranging the whole show, with unperturbed self-righteousness. The new leadership was headed by Mao's chosen successor, Hua Guofeng, whose only qualification, I believed, was his mediocrity. One of his first acts was to announce the construction of a huge mausoleum for Mao on Tiananmen Square. I was outraged: hundreds of thousands of people were still homeless after the earthquake in Tangshan, living in temporary shacks on the pavements. With her experience, my mother had immediately seen that a new era was beginning. On the day after Mao's death she had reported for work at her depas'uuent. She had been at home for five years, and now she wanted to put her energy to use again. She was given a job as the number seven deputy director in her department, of which she had been the director before the Cultural Revolution. But she did not mind. To me in my impatient mood, things seemed to go on as before. In January 1977, my university course came to an end. We were given neither examinations nor degrees. Although Mao and the Gang of Four were gone, Mao's rule that we had to return to where we had come from still applied. For me, this meant the machinery factory. The idea that a university education should make a difference to one's job had been condemned by Mao as 'training spiritual aristocrats.

At this point, I must describe an important study carried out by Clare W. Graves of Union College, Schenectady, N.Y. on deterioration of work standards. Professor Graves starts from the Maslow-McGregor assumption that work standards deteriorate when people react against workcontrol systems with boredom, inertia, cynicism... A fourteen-year study led to the conclusion that, for practical purposes, we may divide people up into seven groups, seven personality levels, ranging from totally selfpreoccupied and selfish to what Nietzsche called ‘a selfrolling wheel’-a thoroughly self-determined person, absorbed in an objective task. This important study might be regarded as an expansion of Shotover’s remark that our interest in the world is an overflow of our interest in ourselves—and that therefore nobody can be genuinely ‘objective’ until they have fully satiated the subjective cravings. What is interesting—and surprising—is that it should not only be possible to distinguish seven clear personality-ypes, but that these can be recognised by any competent industrial psychologist. When Professor Graves’s theories were applied in a large manufacturing organisation—and people were slotted into their proper ‘levels’—the result was a 17% increase in production and an 87% drop in grumbles. The seven levels are labelled as follows: (1) Autistic (2) Animistic (3) Awakening and fright (4) Aggressive power seeking (5) Sociocentric (6) Aggressive individualistic (7) Pacifist individualistic. The first level can be easily understood: people belonging to it are almost babylike, perhaps psychologically run-down and discouraged; there is very little to be done with these people. The animistic level would more probably be encountered in backward countries: primitive, superstitious, preoccupied with totems and taboos, and again poor industrial material. Man at the third level is altogether more wide-awake and objective, but finds the complexity of the real world frightening; the best work is to be got out of him by giving him rules to obey and a sense of hierarchical security. Such people are firm believers in staying in the class in which they were born. They prefer an autocracy. The majority of Russian peasants under the Tsars probably belonged to this level. And a good example of level four would probably be the revolutionaries who threw bombs at the Tsars and preached destruction. In industry, they are likely to be trouble makers, aggressive, angry, and not necessarily intelligent. Management needs a high level of tact to get the best out of these. Man at level five has achieved a degree of security—psychological and economic—and he becomes seriously preoccupied with making society run smoothly. He is the sort of person who joins rotary clubs and enjoys group activities. As a worker, he is inferior to levels three and four, but the best is to be got out of him by making him part of a group striving for a common purpose. Level six is a self-confident individualist who likes to do a job his own way, and does it well. Interfered with by authoritarian management, he is hopeless. He needs to be told the goal, and left to work out the best way to achieve it; obstructed, he becomes mulish. Level seven is much like level six, but without the mulishness; he is pacifistic, and does his best when left to himself. Faced with authoritarian management, he either retreats into himself, or goes on his own way while trying to present a passable front to the management. Professor Graves describes the method of applying this theory in a large plant where there was a certain amount of unrest. The basic idea was to make sure that each man was placed under the type of supervisor appropriate to his level. A certain amount of transferring brought about the desired result, mentioned above—increased production, immense decrease in grievances, and far less workers leaving the plant (7% as against 21% before the change).

A simple way to start is to sit down with your child, or, if you’re an adult, sit down with your spouse or some other adult (it’s best to do this with another person, as the interaction makes for more creative, spontaneous, playful, and thorough answers), and respond to the following questions. Have the person asking the questions write down your answers, because this is an important document to save: What three or four things are you best at doing? What three or four things do you like doing the most? What three or four activities or achievements have brought you the most praise in your life? What are your three or four most cherished goals? What three or four things would you most like to get better at? What do others praise you for but you take for granted? What, if anything, is easy for you but hard for others? What do you spend a lot of time doing that you are really bad at? What could your teacher or supervisor do so that your time could be spent more productively? If you weren’t afraid of getting in trouble, what would you tell your teacher or supervisor that he or she doesn’t understand about you?

Measuring the strength of a workplace can be simplified to twelve questions. These twelve questions don’t capture everything you may want to know about your workplace, but they do capture the most information and the most important information. They measure the core elements needed to attract, focus, and keep the most talented employees. Here they are: Do I know what is expected of me at work? Do I have the materials and equipment I need to do my work right? At work, do I have the opportunity to do what I do best every day? In the last seven days, have I received recognition or praise for doing good work? Does my supervisor, or someone at work, seem to care about me as a person? Is there someone at work who encourages my development? At work, do my opinions seem to count? Does the mission/purpose of my company make me feel my job is important? Are my co-workers committed to doing quality work? Do I have a best friend at work? In the last six months, has someone at work talked to me about my progress? This last year, have I had opportunities at work to learn and grow? These twelve questions are the simplest and most accurate way to measure the strength of a workplace.

I shall report this, and in the meantime the animal can be taken away by one of the porters.’ ‘Don’t you dare,’ said Emmy fiercely. ‘I’ll not allow it. You are—’ It was unfortunate that she was interrupted before she could finish. ‘Ah,’ said Professor ter Mennolt, looming behind the supervisor. ‘My kitten. Good of you to look after it for me, Ermentrude.’ He gave the supervisor a bland smile. ‘I am breaking the rules, am I not? But this seemed the best place for it to be until I could come and collect it.’ ‘Miss Foster has just told me…’ began the woman. ‘Out of the kindness of her heart,’ said the professor outrageously. ‘She had no wish to get me into trouble. Isn’t that correct, Ermentrude?’ She nodded, and watched while he soothed the supervisor’s feelings with a bedside manner which she couldn’t have faulted. ‘I will overlook your rudeness, Miss Foster,’ she said finally, and sailed away. ‘Where on earth did you find it?’ asked the professor with interest. She told him, then went on, ‘I’ll take him home. He’ll be nice company for Snoodles and George.’ ‘An excellent idea. Here is your relief. I shall be outside when you are ready.’ ‘Why?’ asked Emmy. ‘You sometimes ask silly questions, Ermentrude. To take you both home.

Assess The Environment Ask yourself these questions: How would you rate your own trustworthiness? How would you rate the trustworthiness of your co-workers? How would you rate your immediate supervisor? What about your company’s top management? My colleagues and I asked these questions in a survey where: on a scale of 1-10, where ten equals “can always be trusted in all situations” and one equals “can rarely or never be trusted. Respondents rated: Their own trustworthiness at an average 8.72; All of the other people they work with as a group averaging 7.59; Their immediate supervisors a bit higher, at an average 8.33; Their company’s top management the lowest, at an average 6.43. The results indicate that we generally judge others to be less trustworthy than ourselves. If most of the people you work with are also like our survey respondents, they are making the same judgments. That means it is very likely some of the people you work with judge you to be less trustworthy than you consider yourself to be. Your first thought may be that they are mistaken. Certainly you don’t intend to act in ways others view as untrustworthy, so they must be misinterpreting your intentions. But the fact is people act on their assessments of your trustworthiness, not yours. Your best intentions can’t change their opinion. Only by changing what you say and how you act can affect how others assess your trustworthiness.

It’s a librarian, down at Corinth,” I tell my supervisor, clicking my phone off again. “She works with my sister.” “A librarian,” Gutierrez repeats, as if I just told her I’ve been sleeping with an alien. “You...and a librarian?” I give her my best frown, even popping up my sunglasses so she can see my mock-hurt eyes. “What’s that supposed to mean?” “Nothing,” she says, grabbing her keys and climbing out of the car. I get out of the car too, and we walk toward the front door of the academy. “Just that normally you seemed to go for the women more like you.” “More like me?” “Do you really want me to elaborate?” I open the door for her and then follow her inside the depressingly bland building. “Is it going to be mean?” “Kelly, face it. You’re the stereotype of a bachelor cop, and the women you sleep with are the stereotypes of women who like bachelor cops. I just don’t want you to wreak havoc on some poor woman’s life because you’re bored or you’re dying—” “I’m not dying!” I protest. She flips her sunglasses up to the top of her head and squints at me. “You’re over thirty, aren’t you?” “If one more person says that—” “Just don’t be a dick, okay? Especially to some sweet librarian. They deserve better than that. Now if you want to go ruin the life of someone down at the post office, be my guest. You know the last time I had to mail a blood kit up to Topeka, they actually refused to—

A man surrounded by genetic damage cannot help but mimic it with his own behavior,” Zoe says. “Matthew, David wants to set up a meeting with your supervisor to discuss one of the serum developments. Last time Alan completely forgot about it, so I was wondering if you could escort him.” “Sure,” Matthew says without looking away from his computer. “I’ll get him to give me a time.” “Lovely. Well, I have to go--I hope that answered your question, Tris.” She smiles at me and slips out the door. I sit hunched, with my elbows on my knees. Marcus was Divergent--genetically pure, just like me. But I don’t accept that he was a bad person because he was surrounded by genetically damaged people. So was I. So was Uriah. So was my mother. But none of us lashed out at our loved ones. “Her argument has a few holes in it, doesn’t it,” says Matthew. He’s watching me from behind his desk, tapping his fingers on the arm of his chair. “Yeah,” I say. “Some of the people here want to blame genetic damage for everything,” he says. “It’s easier for them to accept than the truth, which is that they can’t know everything about people and why they act the way they do.” “Everyone has to blame something for the way the world is,” I say. “For my father it was the Erudite.” “I probably shouldn’t tell you that the Erudite were always my favorite, then,” Matthew says, smiling a little. “Really?” I straighten. “Why?” “I don’t know, I guess I agree with them. That if everyone would just keep learning about the world around them, they would have far fewer problems.” “I’ve been wary of them my whole life,” I say, resting my chin on my hand. “My father hated the Erudite, so I learned to hate them too, and everything they did with their time. Only now I’m thinking he was wrong. Or just…biased.” “About the Erudite or about learning?” I shrug. “Both. So many of the Erudite helped me when I didn’t ask them to.” Will, Fernando, Cara--all Erudite, all some of the best people I’ve known, however briefly. “They were so focused on making the world a better place.” I shake my head. “What Jeanine did has nothing to do with a thirst for knowledge leading to a thirst for power, like my father told me, and everything to do with her being terrified of how big the world is and how powerless that made her. Maybe it was the Dauntless who had it right.” “There’s an old phrase,” Matthew says. “Knowledge is power. Power to do evil, like Jeanine…or power to do good, like what we’re doing. Power itself is not evil. So knowledge itself is not evil.

All bosses can be more effective when they work with, rather than against, the peer culture. Bosses who are known as fair and consistent will get more support from the peer culture when they do their dirty work. Research on punishment shows that coworkers often believe that offenders are let off too easily by bosses – especially when they have violated the rules consistently, shown little remorse, and a fair process was used to convict and punish the wrongdoer. In the best workplaces, bosses and their charges agree on what is right and wrong, and peers – not the boss – dish out punishment. Research on employee theft shows that ridicule, ostracism, and nasty gossip by peers is 250 percent more effective for deterring stealing than formal punishment by supervisors.

Lync has its title altered. And so what sort of computer software is it now? Well, it is identified as Lync Mac Business. The particular motive for carrying this out is a need to combine the familiar experience and level of popularity from consumers associated with Lync Mac along with security regarding Lync as well as control feature set. Yet another thing which Lync has got influenced in this specific new version of Lync happens to be the transformation associated with particular graphical user interface aspects which are used in the popular program of Lync Mac. It has been chose to utilize the same icons as in Lync as an alternative to attempting to make new things. Microsoft Company furthermore included the particular call monitor screen which happens to be applied within Lync in order that consumers could preserve an active call seen inside a small display when customers happen to be focusing on yet another program. It is additionally essential to point out that absolutely no features which were obtainable in Lync are already eliminated. And you should additionally understand that Lync Mac happens to be nevertheless utilizing the foundation regarding Lync. And it is very good that the actual software is nevertheless operating on the previous foundation since it happens to be known for the security. However what helps make Lync Mac a great choice if perhaps you're searching for an immediate texting software? There are a wide range of advantages which this particular application has got and we'll have a look at a few of these. Changing from instantaneous messaging towards document sharing won't take a great deal of time. Essentially, it provides a flawless incorporation associated with the software program. An improved data transfer administration is yet another factor that you'll be in a position enjoy from this program. Network supervisors can assign bandwidth, limit people and also split video and audio streams throughout each application and control the effect of bandwidth. In case you aren't making use of Microsoft Windows operating system and prefer Lync in that case possibly you're concerned that you will not be able to utilize this particular application or it is going to possess some constraints? The reply happens to be no. As we've talked about many times currently, Lync is currently best-known as being Lync For Mac Business .There is nothing that is actually extracted from the main edition therefore the full functionality is actually offered for you. And it is certainly great to understand the fact that Lync that we should simply call Lync For Mac version is actually capable to provide you all the characteristics which you'll need. If you happen to be trying to find a fantastic application for your own organization, in that case this is the one particular you are in search of Lync For Mac which will still be acknowledged as being Lync for a long period edition is actually competent to present you with everything that is actually necessary for your organization even if you decided to not utilize Microsoft operating system. Know about more detail please visit lyncmac.com

As a former consultant, I can tell you that many tout engagement as a panacea. They measure engagement through a short questionnaire, typically including statements like: “I have a best friend at work,” “In the last seven days, I have received recognition or praise for doing good work,” or “My supervisor, or someone at work, seems to care about me as a person.” My chief HR officer friends tell me that engagement surveys fail to tell them how to improve. If your scores are low, do you raise them by somehow convincing more employees to be best friends? Or, if profits are low, is the best fix to start praising people more? We do measure some similar topics at Google (along with dozens more), but don’t merge them into a single all-encompassing construct like engagement. We see better results by instead understanding very specific areas like career development or manager quality.

They said that no French-Catholic women had been deported to concentration camps in Germany during the occupation. There were some French girls who belonged to Nazi groups, who volunteered to go to Germany during the occupation as supervisors in concentration camps and factories. They smiled bitterly and asserted that my brother, with the best intentions, had probably eased the way for a French collaborator, in service to Germany, to escape scot-free. I felt very awkward and disappointed about how people use other people; about how good and evil can interchange; how good intentions can be used by shrewd people to cover up bad acts or even crimes. I was wondering what to tell my brother when I would eventually see him, talk to him, on my arrival in the States. I never told him about my friends' intimations.

the whale’s food was withheld for behavioral reasons—that is, to make sure the whales performed to SeaWorld’s expectations. The deprivation I am referring to is vindictive and more insidious. In accordance with SeaWorld policies, trainers have reduced the amount of fish that a whale needs to eat daily—sometimes by more than two-thirds—to remind the orca who provides sustenance at the marine park. It is not done often and it has a mixed record of effectiveness. But it has been one of the trainer’s options for making sure a whale understands that it is best to cooperate. Because SeaWorld meticulously documents the lives, health and constantly shifting psychology of the orcas, the company has kept records of depriving whales of fish to make them behave or perform to the standards set by the trainers. But because such a form of “behavior modification” would sound barbarous to human audiences, the practice has been kept secret. It would not be good for business to say that the stars of the show were not given food in order to make them perform. But it has happened. I have been part of inflicting the policy myself at the request of a supervisor.

Here are eight tips for writing effective cover letters.   Address the cover letter to a specific person, ensuring the correct name, title, company, and address. This shows respect for the person you are sending the résumé to. “To Whom It May Concern” salutations should be used only if you can’t determine the name of the hiring person or the company (for instance, when responding to a blind ad). If you were referred by someone, be sure this is included in the first sentence of the cover letter: “Jennifer Wells suggested I contact you in regard to an accounts receivable position you have open …” It’s an attention grabber. If asked to include salary history or requirements, you must address this or risk being disqualified. Provide a healthy range, such as “Over the past five years I have earned between $35,000 and $48,000. However, I am open to any reasonable offer consistent with my ability to produce results and meet your performance expectations.” If asked for salary requirements, use the same strategy: “I am aware that the salary range for a loss prevention manager in the Houston area averages between $75,000 and $110,000. Given my experience and, most importantly, my ability to make significant contributions to your company, I would hope to be on the upper end of this scale.” If you are sending the résumé out electronically, the cover letter can be inserted as the e-mail itself; just attach your résumé. If you prefer that your cover letter is the first page of the attachment, that’s fine. But the general guideline is not to attach multiple files. Make it easy on the hiring manager and send only one attachment or file to open (unless you have a good reason to do otherwise). Do not rehash what is on the résumé. This is disrespectful of the reader’s time. If you have done a good job with your résumé, you want the cover letter to quickly entice the hiring manager to read your résumé. Cover letters should not be preachy. Sales managers know that sales are the heartbeat of any company; you don’t have to lecture them on this. Nurse supervisors know the importance of compassionate patient care; you don’t have to tell them what they already know. Keep the letter short and concise. The cover letter is not the place to preach or teach. It’s the place to invite recipients to read your résumé! Finally, the four most important words on the cover letter are “I respect your time.” The following cover letter is a sample template to use in these challenging and troubled times. Notice the first four words of the second paragraph.

The most significant innovation in Chisholm’s overhaul of the office involves an “early intervention” program, which begins after a defendant is arrested but before arraignment. Each defendant is given an eight-question assessment, which can be conducted in about fifteen minutes and is compared to the information on the rap sheet and in the police report. The questions include: “Two or more prior adult convictions?” “Arrested under age sixteen?” “Currently unemployed?” “Some criminal friends?” A low score can lead to an offer of “diversion”—a kind of unofficial probation that, if successfully completed, leaves the individual without a criminal record. A high score leads to a second, more detailed, fifty-four-question assessment. The questions include: “Ever walked away/escaped from a halfway house?” “Were you ever suspended or expelled from school?” “Does your financial situation contribute to your stress?” “Tell me the best thing about your supervisor/teacher.” Results of the assessment may

The prognosis for an officer with a traumatic physical injury is improved by early intervention due to personnel who are increasingly more skilled during each step in the process. The same situation applies to psychological injuries. Officers who receive the best psychological care the soonest are those who have the greatest long-term improvements (Artwohl & Christensen, 1997). Immediate intervention at the scene is vital, followed by more advanced care to ensure stability and to determine the next phase of appropriate assistance. Then finally, definitive care to put things back in order to manage the long-term effects of psychological injuries. Officers facing a traumatic stress injury resulting from a single incident, or officers reaching a breaking point from cumulative strain are in desperate need of some basic psychological first aid. This initial intervention commonly falls to the first responding unit or supervisor to arrive and find an officer in need. Nationwide most law enforcement officers lack the understanding to provide traumatic field care for psychological injury. While officers are trained with multiple options on how to deal with members of the public who have been traumatized as the victim of a crime, those in law enforcement rarely discuss how to take care of each other. The goal of the immediate response is to limit the chances of a temporary injury becoming a longer lasting wound in need of more serious care. On-scene psychological intervention is consistent with the model used when initially dealing with a physical injury, such as a gunshot wound in the field. One-on-one intervention should last no more than a half hour and result in the officer being assured his/her physical and mental responses are normal and they are not alone (Kates, 1999). This initial intervention will be rudimentary in nature, but, if handled properly, it sets the groundwork for all future interventions.

They measure the core elements needed to attract, focus, and keep the most talented employees. Here they are: 1. Do I know what is expected of me at work? 2. Do I have the materials and equipment I need to do my work right? 3. At work, do I have the opportunity to do what I do best every day? 4. In the last seven days, have I received recognition or praise for doing good work? 5. Does my supervisor, or someone at work, seem to care about me as a person? 6. Is there someone at work who encourages my development? 7. At work, do my opinions seem to count? 8. Does the mission/purpose of my company make me feel my job is important? 9. Are my co-workers committed to doing quality work? 10. Do I have a best friend at work? 11. In the last six months, has someone at work talked to me about my progress? 12. This last year, have I had opportunities at work to learn and grow?

made a discovery: Measuring the strength of a workplace can be simplified to twelve questions. These twelve questions don’t capture everything you may want to know about your workplace, but they do capture the most information and the most important information. They measure the core elements needed to attract, focus, and keep the most talented employees. Here they are: 1. Do I know what is expected of me at work? 2. Do I have the materials and equipment I need to do my work right? 3. At work, do I have the opportunity to do what I do best every day? 4. In the last seven days, have I received recognition or praise for doing good work? 5. Does my supervisor, or someone at work, seem to care about me as a person? 6. Is there someone at work who encourages my development? 7. At work, do my opinions seem to count? 8. Does the mission/purpose of my company make me feel my job is important? 9. Are my co-workers committed to doing quality work? 10. Do I have a best friend at work? 11. In the last six months, has someone at work talked to me about my progress? 12. This last year, have I had opportunities at work to learn and grow?

A must-read for new supervisors and managers, with lots of essential lessons and tips.

in truth, the engaged culture lives and dies in the moment-to-moment decisions and behaviors of supervisors and managers. So it only stands to reason that engagement can be born anywhere inside the company.

The best thing you can do with a police officer that is following you is place a 911 call reporting harassment and request a police supervisor to attend.

They found that the best results required three things: • that people be given a great deal of freedom in figuring out how to carry out the work—that is, the opportunity to make day-to-day decisions in the project • that team members felt challenged in a positive fashion by the work • that people felt they had sufficient organizational support (resources, a supportive work group, a supportive supervisor who communicated well, and an organizational environment where creativity was encouraged)

People who’ve spent time on high country trails know the heartbreak of a false summit. When all you want is for the incline to stop kicking your ass, it tricks you into thinking you’ve made it, only to reveal that you aren’t even close! But you don’t have to be a trail rat to know that feeling. In life, there are plenty of false summits. Maybe you think you’ve rocked an assignment at work or school, only to have your teacher or supervisor rip it to pieces or tell you to start over again. False summits can come in the gym when you’re doing a hard circuit workout and think you’ve hit the last set, only to hear from your coach or trainer—or from a quick glance at your own notes—that you have to go back through the entire circuit one last time. We all take a punch like that every once in a while, but those who tend to crane their necks looking for the crest of the mountain as they beg for their suffering to end are the ones who get smashed the most by any false summit. We have to learn to stop looking for a sign that the hard time will end. When the distance is unknown, it is even more critical that you stay locked in so the unknown factor doesn’t steal your focus. The end will come when it comes, and anticipation will only distract you from completing the task in front of you to the best of your ability. Remember, the struggle is the whole journey. That’s why you’re out there. It’s why you signed up for this race, or that class, or took the damn job. There is great beauty when you are involved in something that is so hard most people want it to end. When Hell Week ended, most of the guys who survived cheered, wept tears of joy, high-fived, or hugged one another. I got the Hell Week blues because I’d been immersed in the beauty of grinding through it and the personal growth that came with it.

But throughout history, while some humans have been our best friends and kept us safe, others have been our worst enemies. The major predators of human beings are other human beings. Our stress response systems, therefore, are closely interconnected with the systems that read and respond to human social cues. As a result we are very sensitive to expressions, gestures, and the moods of others. As we shall see, we interpret threat and learn to handle stress by watching those around us. We even have special cells in our brains that fire, not when we move or express emotions, but when we see others do so. Human social life is built on this ability to "reflect" each other and respond to those reflections, with both positive and negative results. For example, if you are feeling great and go to work where your supervisor is in a vile mood, soon you will probably feel lousy, too. If a teacher becomes angry or frustrated, the children in her classroom may begin to misbehave, reflecting the powerful emotion expressed by the teacher. To calm a frightened child, you must first calm yourself.

Scheduling The CMMS provides another benefit to the planning department with regard to manipulating scheduling information. An advance schedule should normally be a simple allocation of work and a daily schedule should involve the supervisors’ personal knowledge of crew individuals for best work assignments. Nevertheless, a CMMS might facilitate some of these efforts. In addition, the CMMS allows easy “what if” reviews of different alternatives. The CMMS also allows easy “publication” of the schedule to anyone interested. This promotes better craft coordination as well as coordination with the operations group for equipment clearances. Some commercial CMMS systems are weak in that they do not understand the wide variance of individual job time estimates (±100%) and think “a 5-hour job should last 5 hours.” Therefore, they guide the scheduler to drag and drop individual names and individual jobs throughout the entire next week to specific hour or even day time slots. Of course, the real-life incidence of wide job time variance plus the real-life intrusion of new, urgent operator requests make such overly detailed advance schedules of little value. In fact, many plants that use them find themselves in long daily meetings just to rearrange the schedule continuously.

My task to keep everyone focused wasn’t easy. A cartoonist pictured two workers in hard hats on a scaffold, one about to jump, holding a notice that he had been fired. The other guy was on a telephone, asking: “Can we get Gene Cernan up here to give Smith that ‘It’s not the end, it’s the beginning’ speech again?” There were a lot of Smiths out there, for some 13,000 Cape workers had lost their jobs over the past several years, and another 900 would get pink slips as soon as we blasted off. Many of the Grumman troops literally worked themselves into unemployment when our lunar module went out the door at Bethpage, and more would be gone at the moment of liftoff. But during one visit there, a supervisor told me, “We’re giving you our heart and soul on this one, Geno. This is the best LM that’s ever gonna fly.” That

We live in a society in which mediocrity is the norm. Many people do as little as they can to get by. They don’t take pride in their work or in who they are. If somebody is watching, they may perform one way, but when nobody is watching they’ll cut corners and take the easy way out. If you are not careful, you can be pulled into this same mentality where you think it’s okay to show up late to work, to look less than your best, or to give less than your best. But God doesn’t bless mediocrity. God blesses excellence. I have observed that the fifth undeniable quality of a winner is a commitment to excellence. When you have a spirit of excellence, you do your best whether anyone is watching or not. You go the extra mile. You do more than you have to. Other people may complain about their jobs. They may go around looking sloppy and cutting corners. Don’t sink to that level. Everyone else may be slacking off at work, compromising in school, letting their lawns go, but here’s the key: You are not everyone else. You are a cut above. You are called to excellence. God wants you to set the highest standard. You should be the model employee for your company. Your boss and your supervisors should be able to say to the new hires, “Watch him. Learn from her. Pick up the same habits. Develop the same skills. This person is the cream of the crop, always on time, great attitude, doing more than what is required.” When you have an excellent spirit like that, you will not only see promotion and increase, but you are honoring God. Some people think, “Let me go to church to honor God. Let me read my Bible to honor God.” And yes, that’s true, but it honors God just as much to get to work on time. It honors God to be productive. It honors God to look good each day. When you are excellent, your life gives praise to God. That’s one of the best witnesses you can have. Some people will never go to church. They never listen to a sermon. They’re not reading the Bible. Instead, they’re reading your life. They’re watching how you live. Now, don’t be sloppy. When you leave the house, whether you’re wearing shorts or a three-piece suit, make sure you look the best you possibly can. You’re representing the almighty God. When you go to work, don’t slack off, and don’t give a halfhearted effort. Give it your all. Do your job to the best of your ability. You should be so full of excellence that other people want what you have. When you’re a person of excellence, you do more than necessary. You don’t just meet the minimum requirements; you go the extra mile. That phrase comes from the Bible. Jesus said it in Matthew 5:41--“If a soldier demands you carry his gear one mile, carry it two miles.” In those days Roman soldiers were permitted by law to require someone else to carry their armor.

Prepare yourself to be a winner You may be in a lower-position job, doing something that seems insignificant. But you know you have so much more in you. It would be easy to slack off and think, “There’s no future here. I’ll prepare as soon as I get out of this place, when good breaks come my way, or when the boss promotes me. Maybe then I’ll take some courses, lose a few pounds, have a better attitude, and buy some nicer clothes.” That’s backward. You must start improving right where you are. Start sharpening your skills while you’re waiting. Study your manager’s work habits. Study your best supervisor. Learn how to do their jobs. Be ready to step into those shoes. When God sees you prepare yourself, then He opens new doors. The scripture says, “A man’s gifts makes room for him.” If no new doors are opening, don’t be discouraged. Just develop your gifts in a new way. Improve your skills. You might feel that your supervisors aren’t going anywhere right now, but if you outgrow them, outperform them, out produce them, and know more than them, your gifts will make room for you. Somewhere, somehow, and some way God will open a door and get you where He wants you to be. Don’t worry about who is ahead of you or when your time will come. Just keep growing, learning, and preparing. When you are ready, the right doors will open. The fact is God may not want you to have your supervisor’s position. That may be too low for you. He may want to thrust you right past your boss and put you at a whole new level. I know former receptionists who went from answering the phones to running multi-million-dollar companies. You can. You will. Develop what’s in you, and you’ll go farther than you can imagine. Have you come down with destination disease? You’re comfortable, not learning anything new. There’s nothing wrong with that, but you have so much more in you.

Q01. I know what is expected of me at work. Q02. I have the materials and equipment I need to do my work right. Q03. At work, I have the opportunity to do what I do best every day. Q04. In the last seven days, I have received recognition or praise for doing good work. Q05. My supervisor, or someone at work, seems to care about me as a person. Q06. There is someone at work who encourages my development. Q07. At work, my opinions seem to count. Q08. The mission or purpose of my company makes me feel my job is important. Q09. My associates or fellow employees are committed to doing quality work. Q10. I have a best friend at work. Q11. In the last six months, someone at work has talked to me about my progress. Q12. This last year, I have had opportunities at work to learn and grow.

But that’s not the worst part of this corporate American tradition. The worst? That odious moment occurs when all of the supervisors and their assistants dress up in their Sunday best, and gather at the front entrance to the warehouse-sized building we call home. Think of it as a grand procession headed straight up corporate leadership’s pompous asses. I completely envied every one of my peers who, through the gift of prognostication or just plain old luck managed to request the day off, long in advance. On

The problem of the Government is a ‘consideration of convenience’ as Burke called it. It is the problem of finding how we can best live together in peace and harmony as we are, and not as we ought to be. For this, as we have seen, there must be a supervisor, a Government, for the simple reason that we are imperfect and because most of us are short-futured men with little thought for the days to come—unhappily apt to fall for the delusions of the present.

Supervision, he says, is really a shared fantasy of what is actually going on – it is the result of a “trainee trying to imagine what he and his patient have been doing together and the supervisor (plus case seminar participants) trying to imagine it too.” Supervision works best, he says, “if all parties remain aware that what they are jointly imagining is not true.

Ask permission. You must ask me to play with the dog. I am the dog’s supervisor. Keep calm. For the next few weeks, there will be no running or making loud noises in the house. Get help. If there is a problem with the dog and I’m not in the room, you must come get me immediately.

Great managers take aim at Base Camp and Camp 1. They know that the core of a strong and vibrant workplace can be found in the first six items: Q01. I know what is expected of me at work. Q02. I have the materials and equipment I need to do my work right. Q03. At work, I have the opportunity to do what I do best every day. Q04. In the last seven days, I have received recognition or praise for doing good work. Q05. My supervisor, or someone at work, seems to care about me as a person. Q06. There is someone at work who encourages my development.

If she doesn’t start talking, you might want to introduce yourself again, this time adding to the introduction the fact that you are an intern (or extern, or student, or whatever phrase your school or agency prefers). If you know you will be staying in the agency for only a limited time, ask your supervisor or your school what the policy is concerning when to inform your client of that fact. Some feel it is best to let the client know at the beginning that you are a student and will be leaving the agency on a given date. Others feel it is better to proceed as if you were just another member of the staff and to wait until the client is engaged to tell her about your departure. You will have to find a position on this issue that is comfortable for you, but it is best to clarify it before you start interviewing clients. Some clients may pursue this issue. They may want to know more about your credentials, or they may tell you they were “expecting to see a doctor.” You may need to explain something about how the agency works and who comprises the staff. Or this may lead to a discussion of the client’s previous experience with therapy. It is generally best, however, not to get into an extended discussion about who you are.

INTJs work best with coworkers and supervisors who are intelligent, creative and open to possibility. Unimaginative, in-the-box thinkers frustrate them as will those for whom the sky is the limit and anything is possible. INTJs think big and see potential, but they also have an organized practicality about them that keeps them focused on the things that actually have a chance of success. They are creative and visionary while still being practical and efficient.

Become a junk mail detective. • Commercial catalogs: Go to CatalogChoice.org (they cancel catalogs for you) or call the catalogs directly. I opted out and I have never been happier with my personal sense of decorating and celebrating. • First-class mail: Do not open the unwanted letter. Its postage includes return service; you can write “Refused—Return to sender” and “Take me off your mailing list” on the front of the unopened envelope. I keep a pen in my mailbox for that specific purpose. • Mail addressed to the previous resident: Fill out a U.S. Postal Service change-of-address card for each previous resident. In lieu of a new address, write: “Moved, no forwarding address.” In the signature area, sign your name and write “Form filled by current resident of home [your name], agent for the above.” Hand the form to your carrier or postal clerk. • For standard/ third-class presorted mail: Do not open those that mention “return service requested,” “forwarding service requested,” “change service requested,” or “address service requested.” These postages also include return service, so here, too, you can write “Refused—Return to sender” and “Take me off your mailing list” on the front of an unopened envelope. Otherwise, open the letter, look for contact info, then call/ email/ write to be taken off the mailing list. These items typically include promotional flyers, brochures, and coupon packs. Make sure to also request that your name or address not be sold, rented, shared, or traded. • Bulk mail: Inexpensive bulk mailing, used for items such as community education catalogs, allows advertisers to mail to all homes in a carrier route. It is not directly addressed to a specific name or address but to “local” or “postal customer,” and is therefore most difficult to stop. A postal supervisor told me that my carrier had to deliver them and that he could take them back when refused, but since the postage does not include return service, the mailman would simply throw the mail away with no further action. The best way to reduce the production of such mailings is to contact the senders directly and convince them to either choose a different type of postage or adopt Internet communication instead. In the case of community-born mailing, one could also persuade his/ her city council to boycott the postage preference. But ideally, the U.S. Postal Service would not even provide this wasteful option.