Shopper Quotes

Not all addictions are rooted in abuse or trauma, but I do believe they can all be traced to painful experience. A hurt is at the centre of all addictive behaviours. It is present in the gambler, the Internet addict, the compulsive shopper and the workaholic. The wound may not be as deep and the ache not as excruciating, and it may even be entirely hidden—but it’s there. As we’ll see, the effects of early stress or adverse experiences directly shape both the psychology and the neurobiology of addiction in the brain.

I’m a modern man, a man for the millennium. Digital and smoke free. A diversified multi-cultural, post-modern deconstruction that is anatomically and ecologically incorrect. I’ve been up linked and downloaded, I’ve been inputted and outsourced, I know the upside of downsizing, I know the downside of upgrading. I’m a high-tech low-life. A cutting edge, state-of-the-art bi-coastal multi-tasker and I can give you a gigabyte in a nanosecond! I’m new wave, but I’m old school and my inner child is outward bound. I’m a hot-wired, heat seeking, warm-hearted cool customer, voice activated and bio-degradable. I interface with my database, my database is in cyberspace, so I’m interactive, I’m hyperactive and from time to time I’m radioactive. Behind the eight ball, ahead of the curve, ridin the wave, dodgin the bullet and pushin the envelope. I’m on-point, on-task, on-message and off drugs. I’ve got no need for coke and speed. I've got no urge to binge and purge. I’m in-the-moment, on-the-edge, over-the-top and under-the-radar. A high-concept, low-profile, medium-range ballistic missionary. A street-wise smart bomb. A top-gun bottom feeder. I wear power ties, I tell power lies, I take power naps and run victory laps. I’m a totally ongoing big-foot, slam-dunk, rainmaker with a pro-active outreach. A raging workaholic. A working rageaholic. Out of rehab and in denial! I’ve got a personal trainer, a personal shopper, a personal assistant and a personal agenda. You can’t shut me up. You can’t dumb me down because I’m tireless and I’m wireless, I’m an alpha male on beta-blockers. I’m a non-believer and an over-achiever, laid-back but fashion-forward. Up-front, down-home, low-rent, high-maintenance. Super-sized, long-lasting, high-definition, fast-acting, oven-ready and built-to-last! I’m a hands-on, foot-loose, knee-jerk head case pretty maturely post-traumatic and I’ve got a love-child that sends me hate mail. But, I’m feeling, I’m caring, I’m healing, I’m sharing-- a supportive, bonding, nurturing primary care-giver. My output is down, but my income is up. I took a short position on the long bond and my revenue stream has its own cash-flow. I read junk mail, I eat junk food, I buy junk bonds and I watch trash sports! I’m gender specific, capital intensive, user-friendly and lactose intolerant. I like rough sex. I like tough love. I use the “F” word in my emails and the software on my hard-drive is hardcore--no soft porn. I bought a microwave at a mini-mall; I bought a mini-van at a mega-store. I eat fast-food in the slow lane. I’m toll-free, bite-sized, ready-to-wear and I come in all sizes. A fully-equipped, factory-authorized, hospital-tested, clinically-proven, scientifically- formulated medical miracle. I’ve been pre-wash, pre-cooked, pre-heated, pre-screened, pre-approved, pre-packaged, post-dated, freeze-dried, double-wrapped, vacuum-packed and, I have an unlimited broadband capacity. I’m a rude dude, but I’m the real deal. Lean and mean! Cocked, locked and ready-to-rock. Rough, tough and hard to bluff. I take it slow, I go with the flow, I ride with the tide. I’ve got glide in my stride. Drivin and movin, sailin and spinin, jiving and groovin, wailin and winnin. I don’t snooze, so I don’t lose. I keep the pedal to the metal and the rubber on the road. I party hearty and lunch time is crunch time. I’m hangin in, there ain’t no doubt and I’m hangin tough, over and out!

The holiday village had sprung up in Bryant Park, and the ice rink and booths were bustling with early Christmas shoppers. It smelled like fried food and scented candles, mixed with the occasional blast of diesel from the traffic inching along 42nd Street. When I think of how New York City smells, this is it.

The city centre was still crawling with Christmas shoppers looking to add to their already burgeoning piles of gifts. To Scott they were like ants at a picnic, teeming from store to store, trailing oversized carrier bags and infants behind them as they went. Scott felt alien in this environment; pulling up his hood he hurried through the crowds, dodging pushchairs, lit cigarettes and charity collection tins.

I walked inside Macy’s and faced the pathetic spectacle of a department store full of shoppers, none of whom were shopping for themselves. Without the instant gratification of a self-aimed purchase, everyone walked around in the tactical stupor of the financially obligated.

Carter got jeans, boots, and a T-shirt that read Property of Alexandria University in English and Arabic. Clearly, even personal shoppers had him pegged as a complete geek.

For a split second, Harry thought how absurd it was for Tonks to expect the dummy to hear her talking that quietly through a sheet of glass, when there were buses rumbling along behind her and all the racket of street full of shoppers. Then he reminded himself that dummies could not hear anyway.

The town is mobbed out with Saturday shoppers looking for Christmas bargains. You can almost breathe in the raw greed which hangs in the air like vapour. As the late afternoon darkness falls, the lights look tacky and sinister.

I figured being a bed salesman was a job of biblically bad paradox. I mean, here he was, forced to stand for eight or nine hours a day, and the whole time he’s surrounded by beds. And not only that, he’s surrounded by shoppers who see the beds and can’t help but think, Man, I’d love to lie down on that bed for a second. So not only does he have to stop himself from lying down, but he has to stop everyone else from doing it, too. I knew if I were him, I would be desperate for human company.

Ah remember walkin along Princes Street wi Spud, we both hate walkin along that hideous street, deadened by tourists and shoppers, the twin curse ay modern capitalism.

Pleasantly bustling shoppers streamed past us on Bond Street - smart-suited men and well-heeled women whose commitment to luxury goods glazed over their eyes like a bad case of malaria.

Governments are deemed to succeed or fail by how well they make money go round, regardless of whether it serves any useful purpose. They regard it as a sacred duty to encourage the country’s most revolting spectacle: the annual feeding frenzy in which shoppers queue all night, then stampede into the shops, elbow, trample and sometimes fight to be the first to carry off some designer junk which will go into landfill before the sales next year. The madder the orgy, the greater the triumph of economic management.

There was something stubborn in me that didn't want to lose weight to attract a man. If the right man came along, he'd be able to see my virtues magically. Once he kissed me, the frog would turn into a prince. I had become a trick question, a heavy disguise, but behind the disobliging exterior was the welcoming child I would always be. Of course, what I'd forgotten was that he was not Parsifal and I was not the Grail; the medievalism of my imagination was not sufficiently up-to-date to recognize that the lover was a shopper and I a product.

Hungry people make poor shoppers.

The holiday village had sprung up in Bryant Park, and the ice rink and booths were bustling with early Christmas shoppers. It smelled like fried food and scented candles, mixed with the occasional blast of diesel from the traffic inching along 42nd Street. When I think of how New York City smells, this is it.

It's 5:22pm you're in the grocery checkout line. Your three-year-old is writhing on the floor, screaming, because you have refused to buy her a Teletubby pinwheel. Your six-year-old is whining, repeatedly, in a voice that could saw through cement, "But mommy, puleeze, puleeze" because you have not bought him the latest "Lunchables," which features, as the four food groups, Cheetos, a Snickers, Cheez Whiz, and Twizzlers. Your teenager, who has not spoken a single word in the past foor days, except, "You've ruined my life," followed by "Everyone else has one," is out in the car, sulking, with the new rap-metal band Piss on the Parentals blasting through the headphones of a Discman. To distract yourself, and to avoid the glares of other shoppers who have already deemed you the worst mother in America, you leaf through People magazine. Inside, Uma thurman gushes "Motherhood is Sexy." Moving on to Good Housekeeping, Vanna White says of her child, "When I hear his cry at six-thirty in the morning, I have a smile on my face, and I'm not an early riser." Another unexpected source of earth-mother wisdom, the newly maternal Pamela Lee, also confides to People, "I just love getting up with him in the middle of the night to feed him or soothe him." Brought back to reality by stereophonic whining, you indeed feel as sexy as Rush Limbaugh in a thong.

There is no greater torture than being forced to watch as your love, your reason for living, breathing, and existing, sinks into oblivion. Your heart stops no matter how you try to get to her, she just gets farther and farther away." ~Fane from 'Beyond the Vail' "Attention shoppers, just a brief announcement, crazy ass werewolf on isle three. Those with abundance of testosterone, don't touch their lady merchandise and you might walk out of here intact." ~Jen from 'Fate and Fury'. "In the event of some sort of gathering, if one of the bossy, overbearing, possessive fur balls has not flipped his switch and attacked some poor young pup in some misguided attempt to protect his woman's virtue, then the night is not over.

The supermarket shelves have been rearranged. It happened one day without warning. There is agitation and panic in the aisles, dismay in the faces of older shoppers.[…]They scrutinize the small print on packages, wary of a second level of betrayal. The men scan for stamped dates, the women for ingredients. Many have trouble making out the words. Smeared print, ghost images. In the altered shelves, the ambient roar, in the plain and heartless fact of their decline, they try to work their way through confusion. But in the end it doesn’t matter what they see or think they see. The terminals are equipped with holographic scanners, which decode the binary secret of every item, infallibly. This is the language of waves and radiation, or how the dead speak to the living. And this is where we wait together, regardless of our age, our carts stocked with brightly colored goods. A slowly moving line, satisfying, giving us time to glance at the tabloids in the racks. Everything we need that is not food or love is here in the tabloid racks. The tales of the supernatural and the extraterrestrial. The miracle vitamins, the cures for cancer, the remedies for obesity. The cults of the famous and the dead.

The world soon to be largely populated by men who would eat your children in front of your eyes and the cities themselves held by cores of blackened looters who tunneled among the ruins and crawled from the rubble white of tooth and eye carrying charred and anynymous tins of food in nylon nets like shoppers in the commissaries of hell. The soft black talc blew through the streets like squid ink uncoiling along a sea floor and the cold crept down and the dark came early and the scavengers passing down the steep canyons with their torches trod silky holes in the drifted ash that closed behind them silently as eyes. Out on the roads the pilgrims sank down and fell over and died and the bleak and shrouded earth went trundling past the sun and returned again as trackless and as unremarked as the path of any nameless sisterworld in the ancient dark beyond.

Being a lifetime wife and mother has afforded me the luxury of having multiple careers: I've been a teacher. A chauffeur. A chef. An interior decorator. A landscape architect, as well as a gardener. I’ve been a painter. A personal shopper. An accountant and a banker. I’ve been a beautician. Santa Claus. The Tooth Fairy. A movie reviewer. A nurse. A psychologist. A negotiator. An I have a Ph. D in How to Pretend Like You Don’t Mind.

Attention, shoppers! Discount specials on Harry Dresden’s life. Slightly used, no refunds, limit one per customer. Shop smart. Shop S-Mart.

Wintry it ain't- no complaints! Snowier: Storefronts are showier, light displays glowier. Shoppers are prowling, blizzard howling! Drifts a-heaping, lords a-leaping, Yule logs burning, gifts returning. Winds are keen for 2015!

It's frustrating to witness how popular Fairtrade bananas, coffee and tea have become with shoppers and supermarkets while plenty of unfair trade goes on, largely unnoticed, in our own back yard.

The other shoppers were too well behaved to stare at the green-headed stoner and the tear-streaked lady zigzagging up the aisles with a chubby bearded guy scurrying behind them picking up the things they dropped.

I was stuck in Port Ticonderoga, proud bastion of the common-and-garden variety button and of lower-priced long johns for the budget-minded shoppers. I would stagnate here, nothing would ever happen to me, I would end up an old-maid like Miss Violence, pitied and derided. This at the bottom was my fear. I wanted to be elsewhere, but I saw no way to get there. Once in a while, I found myself hoping that I would be abducted by white slavers, even though I didn't believe in them. At least it would be a change...

I shall be your guide through the fields of frantic holiday shoppers. You will come to depend on me. I'll be your Sherpa through the human mountain, your faithful Saint Bernard, guiding you through the shopping Alps, your Strider, hauling your poor hobbit ass through the perils of Middle Earth-" "My Gollum, prepared to dump my hobbit ass in the volcano," Hank finished, although it was hard because he was fighting laughter with every word.

you’ve got to plan for the nonshopper as much as the shopper.

The soul of Dallas is located at the Tomb of the Unknown Shopper, a monument that has not yet been built, but it will be as soon as Dallas acquires a municipal sense of humor.

water plunged onto the shuffling shoppers below. Their faces were drawn and bleak like a funeral cortege following the last remains of hope. From life they expected nothing – save a nice piece

Avoid triggers. If you’re an alcoholic, stay out of bars. If you’re a depressed or impulsive shopper, don’t go shopping. When you have to, go in with a list, rush in, and rush out. If you watch too much television, don’t sit in your favorite chair. In fact, move it (or the TV) to another room.

The 46-year-old recipient of the Jarvik IX Exterior Artificial Heart was actively window shopping in Cambridge, Massachusetts’ fashionable Har­vard Square when a transvestite purse snatcher, a drug addict with a crimi­nal record all too well known to public officials, bizarrely outfitted in a strapless cocktail dress, spike heels, tattered feather boa, and auburn wig, brutally tore the life sustaining purse from the woman’s unwitting grasp. The active, alert woman gave chase to the purse snatching ‘woman’ for as long as she could, plaintively shouting to passers by the words ‘Stop her! She stole my heart!’ on the fashionable sidewalk crowded with shop­pers, reportedly shouting repeatedly, ‘She stole my heart, stop her!’ In response to her plaintive calls, tragically, misunderstanding shoppers and passers by merely shook their heads at one another, smiling knowingly at what they ignorantly presumed to be yet another alternative lifestyle’s re­lationship gone sour. A duo of Cambridge, Massachusetts, patrolmen, whose names are being withheld from Moment’s dogged queries, were publicly heard to passively quip, ‘Happens all the time,’ as the victimized woman staggered frantically past in the wake of the fleet transvestite, shouting for help for her stolen heart.

I would also like to draw your attention to the giant asshole in aisle ten. I promise you have never seen a bigger asshole than this one, shoppers. He regularly hits his wife and tells her she's ugly and fat even though she's the most beautiful girl in town. He also likes to make his baby cry and can't hold down a steady job. Why? You guessed it! Because Becker Garth is a big, ugly, giant butt . . .

take the opposite approach: Voters’ lack of decisiveness changes everything. Voting is not a slight variation on shopping. Shoppers have incentives to be rational. Voters do not. The naive view of democracy, which paints it as a public forum for solving social problems, ignores more than a few frictions. It overlooks the big story inches beneath the surface. When voters talk about solving social problems, they primary aim is to boost their self-worth by casting off the workaday shackles of objectivity.

Smiley himself was one of those solitaires who seem to have come into the world fully educated at the age of eighteen. Obscurity was his nature, as well as his profession. The byways of espionage are not populated by the brash and colourful adventurers of fiction. A man who, like Smiley, has lived and worked for years among his country's enemies learns only one prayer: that he may never, never be noticed. Assimilation is his highest aim, he learns to love the crowds who pass him in the street without a glance; he clings to them for his anonimity and his safety. His fear makes him servile - he could embrace the shoppers who jostle him in their impatience, and force him from the pavement. He could adore the officials, the police, the bus conductors, for the terse indifference of their attitudes. (ch. 9)

At the grocery store that evening, I weave the cart dancingly, lightly, between the aisles. Standing on my tiptoes. Standing on my heels. Sometimes jumping up on the cart, letting it sail with the forward momentum of my body. Letting one foot dangle off the edge. So fun. I say hello to all the shoppers I pass.

Some nights I would drive up Route 29 to the all-night Wal-Mart. I'd push a cart around with some paper towels inside to look like a real shopper, just to spy on married people. I just wanted to be near them, to listen to them argue...Married people fight over some dumb shit when they think there aren't any widowers eavesdropping. And they never think there are widowers eavesdropping.”--Rob Sheffield (Love is a Mix Tape)

Now in riots who are the people who participate in riots. Poor people.…Here all the rich people were on [the] streets. Some people called up to say, “Sir, Shoppers Stop mein Mercedes mein log aakar loot rahe hain.

The fact that the nutritional quality of a given food (and of that food's food) can vary not just in degree but in kind throws a big wrench into an industrial food chain, the very premise of which is that beef is beef and salmon salmon. It also throws a new light on the whole question of cost, for it quality matters so much more than quantity, then the price of a food may bear little relation to the value of the nutrients in it. If units of omega-3s and beta-cartene and vitamin E are what an egg shopper is really after, then Joel's $2.20 a dozen pastured eggs actually represents a much better deal than the $0.79 a dozen industrial eggs at the supermarket.

The way an angry Canadian shopper argues with a retail sales associate who believes the customer is always right is like watching two ducks fight. It’s as harmless as two pillows on a bed, and watching is liable to put you to sleep.

Book lovers are not necessarily people lovers.

That waitress was flirting with me," Dad announced once we were out of the restaurant. He said it in his "whispering voice," which meant it was still loud enough for the waitress, all of her coworkers, and the shoppers at every other store in the mall to overhear. "Ew," I said. "She was not." Dad chuckled with delight over how hot and eligible he imagined himself to be. "She kept coming over to 'try to collect my plate'..." "Because that is her job," I reminded him. "And the way she looked at your mother? Pure jealousy!" Dad slipped his arm around Mom's waist. "Poor thing. I left her a big tip.

Being a lifetime wife and mother has afforded me the luxury of having multiple and even simultaneous careers: I've been a chauffeur. A chef. An interior decorator. A landscape architect, as well as a gardener. I've been a painter. A furniture restorer. A personal shopper. A veterinarian's assistant and sometimes the veterinarian. I've been an accountant, a banker and on occasion, a broker. I've been a beautician. A map. A psychic. Santa Claus. The Tooth Fairy. The T.V. Guide. A movie reviewer. An angel. God. A nurse and a nursemaid. A psychiatrist and psychologist. Evangelist. For a long time I have felt like I inadvertently got my master's in How To Take Care of Everybody Except Yourself and then a Ph.D. in How to Pretend Like You Don't Mind. But I do mind.

One of the great unwritten chapters of retail intelligence programming featured a “personal shopper” program that all-too-accurately modeled the shoppers’ desires and outputted purchase ideas based on what shoppers really wanted as opposed to what they wanted known that they wanted. This resulted in one overcompensatingly masculine test user receiving suggestions for an anal plug and a tribute art book for classic homoerotic artist Tom of Finland, while a female test user in the throes of a nasty divorce received suggestions for a small handgun, a portable bandsaw, and several gallons of an industrial solvent used to reduce organic matter to an easily drainable slurry. After history’s first recorded instance of a focus group riot, the personal shopper program was extensively rewritten.

The few other shoppers were women like herself. Widows, perhaps, but grandmothers surely, out hunting for birthday gifts or bargains to store away for next winter. They shuffled in a daze from bin to bin, and Margaret read in every face some suffering or disappointment, their hopes and dreams marked down, 40 percent off.

Opaque and invisible models are the rule, and clear ones very much the exception. We’re modeled as shoppers and couch potatoes, as patients and loan applicants, and very little of this do we see—even in applications we happily sign up for. Even when such models behave themselves, opacity can lead to a feeling of unfairness.

The starting point for ‘discounts’ may be the manufacturer’s suggested retail price (MSRP), an arbitrarily high price that no one will ever pay. By crossing out the high MSRP, retailers are handing shoppers a psychological victory that will make them feel good about the purchase, even if the discounted price is still expensive.

By then all stores of food had given out and murder was everywhere upon the land. The world soon to be largely populated by men who would eat your children in front of your eyes and the cities themselves held by cores of blackened looters who tunneled among the ruins and crawled from the rubble white tooth and eye carrying charred and anonymous tins of food in nylon nets like shoppers in the commissaries of hell. The soft black talc blew through the streets like squid ink uncoiling along a sea floor...

in English and Arabic. Clearly, even personal shoppers had him pegged as a complete geek. The shopper also managed to find some supplies for our magic bags—blocks of wax, twine, even some papyrus and ink—though I doubt Bes explained to her what they were for. After she left, Bes, Carter and I ordered more food from room service. We sat on the deck and watched the afternoon go by. The breeze from the Mediterranean was cool and pleasant. Modern Alexandria stretched out to our left—an odd mix of gleaming high-rises, shabby, crumbling buildings, and ancient ruins. The shoreline highway was dotted with palm trees and crowded with every sort of vehicle from BMWs to donkeys. From our penthouse suite, it all seemed a bit unreal—the raw energy of the city, the bustle and congestion below —while we sat on our veranda in the sky eating fresh fruit and the last melting bits of Lenin’s head.

bazaar shoppers who wear dark glasses in order to hide their level of interest from merchants.

Future shoppers will rely more and more on their phones as a way to shop, pay, and get help and information about products while in traditional retail settings.

Cute kids, really cute clothes. I’d just created a tagline for Wind Gaps’ li’l shoppers.

I bought two items to get a third free, and then I returned the two. I should be Shopper of the Year

Visitors to eighteenth-century London often noted that the shops were open till ten at night, and clearly there would be no shops without shoppers.

When you take a breath, the nitrogen in the air goes into your lungs and straight back out again, like an absentminded shopper who has wandered into the wrong store.

she’s a personal shopper. That means she chooses clothes for people who can’t choose their own clothes

To an American shopper there are just three spans of time: now, tomorrow at the very latest, and we’ll look elsewhere.

shoppers found people spend more time shopping when stores play music. You’ll notice there are no windows or clocks or skylights that give you any external time cues.

shoppers

Children going to school, a congregation in a synagogue, shoppers in a supermarket, a man on the stage of an amphitheater are all, so to speak, inhabiting a stable picture of the world. A school is a place of education. A synagogue is a place of worship. A supermarket is a place to shop. A stage is a performance space. That’s the frame in which they see themselves. Violence smashes that picture. Suddenly they don’t know the rules—what to say, how to behave, what choices to make. They no longer know the shape of things. Reality dissolves and is replaced by the incomprehensible

Not even the most discerning shopper would doubt the authenticity of a bag purchased from a reputable retailer. The power of suggestion was too seductive, the confirmation bias effect too potent.

When our forebears asked - What is a man? - they did not expect a detailed examination of some Saturday morning shopper, Mr. John Q. Public, snatched at random from the crowded agora and forced under a microscope or onto a psychiatrist's couch. Nor did they want a statistical analysis of some cross-section of the demos for an answer. Of what good to sound learning is a man who looks like every man but in whom no man sees himself? The only use for such analyses, as our modern era shows, is in various forms of exploitation. Statistical man makes a useful abstraction for advertisers and propagandists.

Have you ever met a slave, Luke?" she asked. The question took me aback, coming from a black person. I stammered out a no. She said, "Really? You've never been to a mall? You've never watched shoppers with their carts piled with soda and microwaveable food? You've never stayed in a hotel where a fifty-year-old Mexican mother of six scrubs your shit stains off the toilet bowl? You've never watched TV for five hours straight?

Food has a unique political power, for several reasons: food links the world’s richest consumers with its poorest farmers; food choices have always been a potent means of social signaling; modern shoppers must make dozens of food choices every week, providing far more opportunities for political expression than electoral politics; and food is a product you consume, so eating something implies a deeply personal endorsement of it. But

When it comes to ethnic markets, most of the shoppers really are very well informed. Most of the shoppers come from cultures—including China—where food preparation receives a lot more attention than in the United States. These shoppers also are largely immigrants or children of immigrants. Either they come from cultures where most food prices are lower than in the United States, or the immigrants have lower incomes themselves, or both.

visited the twenty-four-flavor table went on to buy jam. In contrast, shoppers who visited the six-flavor table were more able to decide which jar was right for them, with about 30 percent leaving the store with jam in hand.

Even then, retailers learned early that shoppers prefer their shopping suggestions not be too truthful. One of the great unwritten chapters of retail intelligence programming featured a “personal shopper” program that all-too-accurately modeled the shoppers’ desires and outputted purchase ideas based on what shoppers really wanted as opposed to what they wanted known that they wanted. This resulted in one overcompensatingly masculine test user receiving suggestions for an anal plug and a tribute art book for classic homoerotic artist Tom of Finland, while a female test user in the throes of a nasty divorce received suggestions for a small handgun, a portable bandsaw, and several gallons of an industrial solvent used to reduce organic matter to an easily drainable slurry.

The key finding in the study was that the twenty-four-flavor table attracted more attention yet it resulted in fewer buyers. Shoppers flocked to the exciting array, yet most became overwhelmed and dropped out of buying jam altogether. Only 3 percent of those who

There were shoppers everywhere. Counter after counter. Salesgirls, mostly white, with a sprinkling of Japanese as department managers. The din was terrific. After some confusion Mr. Baynes located the men's clothing department. He stopped at the racks of men's trousers and began to inspect them. Presently a clerk, a young white, came over, greeting him. Mr. Baynes said, 'I have returned for a pair of dark brown wool slacks which I was looking at yesterday.' Meeting the clerk's gaze he said, 'You're not the man I spoke to. ...

It was incredible to see how ordinary individuals act once they cross the porthole from the streets into Tiffany & Co. They instantly transform from giggling, loud-mouthed college girls, griping old biddies and tired middle-aged errand shoppers into genteel cousins to aristocracy.

These spiritual window-shoppers, who idly ask, “How much is that?” Oh, I’m just looking. They handle a hundred items and put them down, shadows with no capital. What is spent is love and two eyes wet with weeping. But these walk into a shop, and their whole lives pass suddenly in that moment, in that shop. Where did you go? “Nowhere.” What did you have to eat? “Nothing much.” Even if you don’t know what you want, buy something, to be part of the exchanging flow. Start a huge, foolish project, like Noah. It makes absolutely no difference what people think of you. — Rumi26 Nowadays

As in Northern Ireland, children, shoppers, ordinary working men were all suitable targets. Bombs in department stores and pubs would have even more impact in the context of the widely anticipated social breakdown brought on by industrial decline, high unemployment, rising inflation and an energy crisis.

I love London. I love everything about it. I love its palaces and its museums and its galleries, sure. But also, I love its filth, and damp, and stink. Okay, well, I don’t mean love, exactly. But I don’t mind it. Not any more. Not now I’m used to it. You don’t mind anything once you’re used to it. Not the graffiti you find on your door the week after you painted over it, or the chicken bones and cider cans you have to move before you can sit down for your damp and muddy picnic. Not the everchanging fast food joints – AbraKebabra to Pizza the Action to Really Fried Chicken – and all on a high street that despite its three new names a week never seems to look any different. Its tawdriness can be comforting, its wilfulness inspiring. It’s the London I see every day. I mean, tourists: they see the Dorchester. They see Harrods, and they see men in bearskins and Carnaby Street. They very rarely see the Happy Shopper on the Mile End Road, or a drab Peckham disco. They head for Buckingham Palace, and see waving above it the red, white and blue, while the rest of us order dansak from the Tandoori Palace, and see Simply Red, White Lightning, and Duncan from Blue. But we should be proud of that, too. Or, at least, get used to it.

Yep! I was twenty-six years old and an associate beauty editor at Lucky, one of the top fashion magazines in America, and that’s all that most people knew about me. But beneath the surface, I was full of secrets: I was an addict, for one. A pillhead! I was also an alcoholic-in-training who drank warm Veuve Clicquot after work, alone in my boss’s office with the door closed; a conniving uptown doctor shopper who haunted twenty-four-hour pharmacies while my coworkers were at home watching True Blood in bed with their boyfriends; a salami-and-provolone-puking bulimic who spent a hundred dollars a day on binge foods when things got bad (and they got bad often); a weepy, wobbly hallucination-prone insomniac who jumped six feet in the air à la LeBron James and gobbled Valium every time a floorboard squeaked in her apartment; a tweaky self-mutilator who sat in front of The Tonight Show with Jay Leno, digging gory abscesses into her bikini line with Tweezerman Satin Edge Needle Nose Tweezers;

Ultimately, the salon, Steffens noted, helped change the public perception of Greenwich Village, although hardly in the manner Dodge had hoped. What had been a neighborhood better known for cheap rents and no shortage of decrepit apartments was becoming almost chic, a kind of Latin Quarter in Manhattan. Small theaters and art galleries sprang up, and midtown shoppers and tourists took the time to cruise through the Village for a look at the new trendsetters. Steffens did not recall it as being exceptionally fashionable back in 1911, judging his own lifestyle to be “Bohemian, but not the fake sort.” If it was not fake, it was hardly genuine, either. Steffens was not about to starve in Greenwich Village.

In a 2007 cable about Nauru, made public by WikiLeaks, an unnamed U.S. official summed up his government’s analysis of what went wrong on the island: “Nauru simply spent extravagantly, never worrying about tomorrow.” Fair enough, but that diagnosis is hardly unique to Nauru; our entire culture is extravagantly drawing down finite resources, never worrying about tomorrow. For a couple of hundred years we have been telling ourselves that we can dig the midnight black remains of other life forms out of the bowels of the earth, burn them in massive quantities, and that the airborne particles and gases released into the atmosphere - because we can’t see them - will have no effect whatsoever. Or if they do, we humans, brilliant as we are, will just invent our way out of whatever mess we have made. And we tell ourselves all kinds of similarly implausible no-consequences stories all the time, about how we can ravage the world and suffer no adverse effects. Indeed we are always surprised when it works out otherwise. We extract and do not replenish and wonder why the fish have disappeared and the soil requires ever more “inputs” (like phosphate) to stay fertile. We occupy countries and arm their militias and then wonder why they hate us. We drive down wages, ship jobs overseas, destroy worker protections, hollow out local economies, then wonder why people can’t afford to shop as much as they used to. We offer those failed shoppers subprime mortgages instead of steady jobs and then wonder why no one foresaw that a system built on bad debts would collapse. At every stage our actions are marked by a lack of respect for the powers we are unleashing - a certainty, or at least a hope, that the nature we have turned to garbage, and the people we have treated like garbage, will not come back to haunt us.

The sun tried to shine through the clouds but its light was dimmed even in us; high noon approached. I looked outside through the tinted windows at the people promenading down Madison. Couples held hands, bankers squeezed through crowds of window shoppers late for their daily thieving but all of them, even the poor, seemed content with existence, some even seemed happy. Nearly everyone’s outer shell was delicate and gracious that at the end of it all, on the border of nonexistence, each and everyone was happy to be alive. Everyone carried their heads with a radiance past the space they occupied and glided through time like flamenco dancers in a studio as big as the planet. Everyone wore masks that hid their sorrow (either that or they were sincerely happy) or wore armor that lightened the burden on their shoulders. Worst of all, I could not detect ever a flicker of thought; brains mired behind viral images and videos of people making even greater fools of themselves than they already were. And as the greatest fool of them all, I walked among them, never having learned to don the mask of happiness.

Differences in culture, race, ethos, élan, or religion no longer matter, because there is increasingly a common faith in what the Bible calls the ‘love of Mammon.’ Behind this façade of the happy shopper of the global mall and the smiling idiot of the global village stands the raw power of the global oligarchy. To paraphrase Karl Marx, ‘shopping is the opiate of the people.

Whether to speak or not: the question that comes up again when you think you’ve said too much, again. Another clutch of nouns, a fistful: look how they pick them over, the shoppers for words, pinching here and there to see if they’re bruised yet. Verbs are no better, they wind them up, let them go, scrabbling over the table, wind them up again too tight and the spring breaks. You can’t take another poem of spring, not with the wound-up vowels, not with the bruised word green in it, not yours, not with ants crawling all over it, not this infestation. It’s a market, flyspecked; how do you wash a language? There’s the beginning of a bad smell, you can hear the growls, something’s being eaten, once too often. Your mouth feels rotted. Why involve yourself? You’d do better to sit off to the side, on the sidewalk under the awning, hands over your mouth, your ears, your eyes, with a cup in front of you into which people will or will not drop pennies. They think you can’t talk, they’re sorry for you, but. But you’re waiting for the word, the one that will finally be right. A compound, the generation of life, mud and light.

Danielle Elizabeth Henderson! Get your ass over here!' she shouted. Grandma always used my full name when she was angry. None of the shoppers around her turned a head or lifted a finger to help; in the 1980s, department stores were full of people shouting the names of temporarily lost children, a cacophony of negligent parenting always ringing out like the last act of an opera.

23 January On the way home, a visit - forced - to Dean Street Tesco. What a dump this chain is. Reduced their staff as much possible in favour of shoppers checking their own food out, cabinets missing items, one variety of fruit and a 15 minute wait for one of the few attendants to go get a bottle of vodka. A must to avoid. A sort of shopping equivalent of our shoddy government.

The company warned that cuts to the US food stamp program (officially known as the Supplemental Nutrition Assistance Program) as well as increases in payroll taxes were poised to hit hard at low-income shoppers. About one in five Walmart customers rely on food stamps, and evidence suggests that many of these people are stretched to the point where they have virtually no discretionary income.

I'd given the bare minimum of info-especially after-hypocrite that he is-Frankie made such dramatic gagging motions at my description of the Mustang that a passing shopper had asked if she should call 911. So I braced myself. "Dare." Frankie's brows went up. "Well. All right,then." He scanned the floor. "I dare you to stand up next to that mannequin over there,and list the five best Unrequited Love songs of all time.

No one has been able to aggregate more intention data on what consumers like than Google. Google not only sees you coming, but sees where you’re going. When homicide investigators arrive at a crime scene and there is a suspect—almost always the spouse—they check the suspect’s search history for suspicious Google queries (like “how to poison your husband”). I suspect we’re going to find that U.S. agencies have been mining Google to understand the intentions of more than some shopper thinking about detergent, but cells looking for fertilizer to build bombs. Google controls a massive amount of behavioral data. However, the individual identities of users have to be anonymized and, to the best of our knowledge, grouped. People are not comfortable with their name and picture next to a list of all the things they have typed into the Google query box. And for good reasons. Take a moment to imagine your picture and your name above everything you have typed into that Google search box. You’ve no doubt typed in some crazy shit that you would rather other people not know. So, Google has to aggregate this data, and can only say that people of this age or people of this cohort, on average, type in these sorts of things into their Google search box. Google still has a massive amount of data it can connect, if not to specific identities, to specific groups.

There was just enough room for the tonga to get through among the bullock-carts, rickshaws, cycles and pedestrians who thronged both the road and the pavement--which they shared with barbers plying their trade out of doors, fortune-tellers, flimsy tea-stalls, vegetable-stands, monkey-trainers, ear-cleaners, pickpockets, stray cattle, the odd sleepy policeman sauntering along in faded khaki, sweat-soaked men carrying impossible loads of copper, steel rods, glass or scrap paper on their backs as they yelled 'Look out! Look out!' in voices that somehow pierced though the din, shops of brassware and cloth (the owners attempting with shouts and gestures to entice uncertain shoppers in), the small carved stone entrance of the Tinny Tots (English Medium) School which opened out onto the courtyard of the reconverted haveli of a bankrupt aristocrat, and beggars--young and old, aggressive and meek, leprous, maimed or blinded--who would quietly invade Nabiganj as evening fell, attempting to avoid the police as they worked the queues in front of the cinema-halls. Crows cawed, small boys in rags rushed around on errands (one balancing six small dirty glasses of tea on a cheap tin tray as he weaved through the crowd) monkeys chattered in and bounded about a great shivering-leafed pipal tree and tried to raid unwary customers as they left the well-guarded fruit-stand, women shuffled along in anonymous burqas or bright saris, with or without their menfolk, a few students from the university lounging around a chaat-stand shouted at each other from a foot away either out of habit or in order to be heard, mangy dogs snapped and were kicked, skeletal cats mewed and were stoned, and flies settled everywhere: on heaps of foetid, rotting rubbish, on the uncovered sweets at the sweetseller's in whose huge curved pans of ghee sizzled delicioius jalebis, on the faces of the sari-clad but not the burqa-clad women, and on the horse's nostrils as he shook his blinkered head and tried to forge his way through Old Brahmpur in the direction of the Barsaat Mahal.

I dreamed not long ago of that market with all its vivid textures. I walked through the stalls with a basket over my arms as always and went right to Edita for a bunch of fresh cilantro. We chatted and laughed and when I held out my coins she waved them off, patting my arm and sending me away. A gift, she said. Muchas gracias, señora, I replied. There was my favorite panadera, with clean cloths laid over the round loaves. I chose a few rolls, opened my purse, and this vendor too gestured away my money as if I were impolite to suggest paying. I looked around in bewilderment; this was my familiar market and yet everything had changed. It wasn't just for me—no shopper was paying. I floated through the market with a sense of euphoria. Gratitude was the only currency accepted here. It was all a gift. It was like picking strawberries in my field: the merchants were just the intermediaries passing on gifts from the earth. I looked in my basket: two zucchinis, an onion, tomatoes, bread, and a bunch of cilantro. It was still half empty, but it felt full. I had everything I needed. I glanced over at the cheese stall, thinking to get some, but knowing it would be given, not sold, I decided I could do without. It's funny: Had all the things in the market merely been a very low price, I probably would have scooped up as much as I could. But when everything became a gift, I felt self-restraint. I didn't want to take too much. And I began thinking of what small presents I might bring to the vendors tomorrow. The dream faded, of course, but the feelings of euphoria and then of self-restraint remain. I've thought of it often and recognize now that I was witness there to the conversion of a market economy to a gift economy, from private goods to common wealth. And in that transformation the relationships became as nourishing as the food I was getting. Across the market stalls and blankets, warmth and compassion were changing hands. There was a shared celebration of abundance for all we'd been given. And since every market basket contained a meal, there was justice.

RIM shipped PlayBooks to major retail clients, such as Best Buy, which had preserved premium display space for the new product. Unfortunately, RIM had neglected to create a demo program to showcase and explain its latest product. With no helpful presentation on the screen of the device, shoppers were left to rummage around PlayBook programs on their own. Countless PlayBooks were immobilized after customers armed the devices with passwords, which the sales staff couldn’t unlock. “This happened hundreds of times,” says McDowell.

U.S. paper money is printed in sheets of 32 notes. Sometimes, the sheets are misfed into the high-speed presses, resulting in misplaced or upside-down serial numbers. In 1976, a shopper in a Dallas supermarket checkout line was handed a note mistakenly printed with $20 on one side, $10 on the other. At least three currency sheets with the error were printed in 1974, so there may be as many as 96 double-denomination notes in existence. About 20 have been found. Depending on its condition, one of these bills could be worth much more than either face value.

But if sugar is killing all of us, it is killing Black people faster. In the food deserts of many redlined Black communities, where supermarkets are scarce, cheap, sugary processed foods fill the shelves of convenience stores and the bellies of Black shoppers. African Americans are overrepresented in the national figures on obesity; diabetes rates among Black men and women are nearly one and a half times those of white men and women.4 One of the great ironies of sugar’s history in the United States is that the brutal work of the enslaved created an industry whose success in producing unhealthy food for mass consumption has taken its greatest toll on Black communities today.

ADVERTISEMENT Shopping at Robinson’s during alert periods. We have roof spotters on duty throughout alert periods to give final ‘take cover’ alarm when danger is near. Until this warning is given we endeavour to continue normal business. Members of our staff carry on and give shoppers cheerful service. We have shelter facilities and seating accommodation in the basement for all persons who are in the building should the spotters give the danger alarm. These arrangements have been made for the protection and convenience of our customers, so you need have no fear regarding shopping arrangements if you are at Robinson’s during an alert period. Straits Times 21, 22, 23 January, 1942

I recently told my mom about a hateful thing that had happened to me. Her response was to casually share a story I had never heard before. When she was new to the country, she was rammed by an irate fellow shopper in a grocery store, a random, race-motivated attack. Translation: What I had faced was nothing in comparison to how things used to be. According to my folks, I should get over it, because in the grand scheme of things, I am winning. But am I? Compared to what she had to face on the regular, yes. Compared to what I dream for myself, no. It is this personal accounting that gets me every time, listener friends. And here’s the truth of it all: Things are better for folks like me—the racialized, the marginalized, the Other. But because two truths can exist simultaneously in the universe, things are worse for us too. Real change is a boulder we keep pushing, but don’t fool yourself into thinking it doesn’t push back. Because it does. And sometimes it pushes back hard. In my parents’ time, simply being acknowledged as worthy of notice, as having your own history and worth, was enough. That’s not enough for me. I want to be included and celebrated. I want nuanced and plentiful stories to be told about my people, and I don’t want it to mean something when one of us breaks through, because there are so many of us breaking through, all the time, in every field.

Only awe of him can define in you and me a true sense of what we actually need. So many of our prayers are self-centered grocery lists of personal cravings that have no bigger agenda than to make our lives a little more comfortable. They tend to treat God more as our personal shopper than a holy and wise Father-King. Such prayers forget God’s glory and long for a greater experience of the glories of the created world. They lack fear, reverence, wonder, and worship. They’re more like pulling up the divine shopping site than bowing our knees in adoration and worship. They are motivated more by awe of ourselves and our pleasures than by a heart-rattling, satisfaction-producing awe of the Redeemer to whom we are praying.

Becky fell unusually quiet as she smoothed Macy's overalls that had scrunched under her legs. A tender gesture probably nobody else had noticed. "I don't want to say this the wrong way, Shah-loh, but we're all gonna die." "Of course we are." A drop of water fell from the end of the snapdragon stem. "But I prefer not to kill my flowers before their time." "Well, cut er not cut, we're all goin'." Becky spoke so soberly that I turned my eyes to her. "Ain't no stoppin' it. You know that." "Sure I do, but isn't it a waste? All that beautiful bloom for what-an hour?" "Mebbe in some ways, but..." She gathered a handful of roses and freesia, delicately perfumed, and pressed them in my hands. "Ya gotta remember though-this was their purpose all along. And they did it to their fullest. It's their gift." I felt strangely moved, standing there with shoppers laughing in the background. And me looking down at those beautiful doomed flowers in my hands, their glowing colors trembling with drops. "But it's such a waste, Becky!" "Or a sacrifice. Depends on how ya look at it. They lived and bloomed, jest like they were made to do. And when it was time to go, they gracefully said yes." She ran her hands over the petals, which gleamed like bits of satin. "We're seein' their last magnificent moments and enjoyin' 'em. If you was a flower, wouldn't that make ya happy to know you'd done what you was born ta do? Even if ya didn't get to do it very long?

inside “VIRTUE,” according to George Bernard Shaw, “is insufficient temptation.” But new research on the consumption patterns of the environmentally minded suggests that virtue and self-indulgence often go hand-in-hand. A recent paper* by Uma Karmarkar of Harvard Business School and Bryan Bollinger of Duke Fuqua School of Business finds that shoppers who bring their own bags when they buy groceries like to reward themselves for it. For two years the authors tracked transactions at a supermarket in America. Perhaps unsurprisingly, shoppers who brought their own bags bought more green products than those who used the store’s bags. But the eco-shoppers were also more likely to buy sweets, ice cream and crisps. Psychologists call this sort of behaviour “moral

Down every aisle a single thought follows me like a shadow: Brand Italy is strong. When it comes to cultural currency, there is no brand more valuable than this one. From lipstick-red sports cars to svelte runway figures to enigmatic opera singers, Italian culture means something to everyone in the world. But nowhere does the name Italy mean more than in and around the kitchen. Peruse a pantry in London, Osaka, or Kalamazoo, and you're likely to find it spilling over with the fruits of this country: dried pasta, San Marzano tomatoes, olive oil, balsamic vinegar, jars of pesto, Nutella. Tucked into the northwest corner of Italy, sharing a border with France and Switzerland, Piedmont may be as far from the country's political and geographical center as possible, but it is ground zero for Brand Italy. This is the land of Slow Food. Of white truffles. Barolo. Vermouth. Campari. Breadsticks. Nutella. Fittingly, it's also the home of Eataly, the supermarket juggernaut delivering a taste of the entire country to domestic and international shoppers alike. This is the Eataly mother ship, the first and most symbolically important store for a company with plans for covering the globe in peppery Umbrian oil, and shavings of Parmigiano-Reggiano Vacche Rosse. We start with the essentials: bottle opener, mini wooden cutting board, hard-plastic wineglasses. From there, we move on to more exciting terrain: a wild-boar sausage from Tuscany. A semiaged goat's-milk cheese from Molise. A tray of lacy, pistachio-pocked mortadella. Some soft, spicy spreadable 'nduja from Calabria. A jar of gianduja, the hazelnut-chocolate spread that inspired Nutella- just in case we have any sudden blood sugar crashes on the trail.

In this country faith is absolute and universal. The choice, if there is a choice, is made at birth. Everyone believes. For these people, God is a near neighbour. I thought of Sundays at home when I was a child, buttoned up in an uncomfortable tweed jacket and forced to go to Sunday communion. I remember mouthing the hymns without really singing, peering between my fingers at the rest of the congregation when I was supposed to be praying, twisting in my seat during the sermon, aching with impatience for the whole boring ritual to be over. I can’t remember when I last went to church. I must have been since Mary and I were married but I can’t remember when. I don’t know anyone who does go to church now. It’s extraordinary, isn’t it? I know I live amongst scientists and civil servants, and Mary’s friends are all bankers or economists, so perhaps we are not typical. You still see people coming out of church on Sunday morning, chatting on the steps, shaking hands with the vicar, as you drive past on your way to get the Sunday papers, relieved you are too old now to be told to go. But no one I know goes any more. We never talk about it. We never think about it. I cannot easily remember the words of the Lord’s Prayer. We have moved on from religion. Instead of going to church, which would never occur to us, Mary and I go to Tesco together on Sundays. At least, that is what we did when she still lived in London. We never have time to shop during the week and Saturdays are too busy. But on Sunday our local Tesco is just quiet enough to get round without being hit in the ankles all the time by other people’s shopping carts. We take our time wheeling the shopping cart around the vast cavern, goggling at the flatscreen TVs we cannot afford, occasionally tossing some minor luxury into the trolley that we can afford but not justify. I suppose shopping in Tesco on Sunday morning is in itself a sort of meditative experience: in some way a shared moment with the hundreds of other shoppers all wheeling their shopping carts, and a shared moment with Mary, come to that. Most of the people I see shopping on Sunday morning have that peaceful, dreamy expression on their faces that I know is on ours. That is our Sunday ritual. Now, I am in a different country, with a different woman by my side. But I feel as if I am in more than just a different country; I am in another world, a world where faith and prayer are instinctive and universal, where not to pray, not to be able to pray, is an affliction worse than blindness, where disconnection from God is worse than losing a limb.

What motivates Olympic athletes to train for years for one event—in some cases, for just seconds of actual competition? It’s the same thing that kept my friend Pete nosing around old bookstores for years. It’s the same thing that makes a person venture out of a comfortable job to start a new business. We see it in the artist who spends day after day in a studio chipping away at a block of stone. Look closely and you’ll find it in the shopper who passes up the good deal in search of the best deal. It’s one of the things that makes us most human. We consciously pursue what we value. It’s not simply a matter of being driven by biology or genetics or environmental conditioning to satisfy instinctive cravings. Rather, we perceive something, prize it at a certain value, then pursue it according to that assigned value because we were created that way. This ability to perceive, prize, and pursue is part of our essential humanness, and it’s the essence of ambition.

People, especially those in charge, rarely invite you into their offices and give freely of their time. Instead, you have to do something unique, compelling, even funny or a bit daring, to earn it. Even if you happen to be an exceptionally well-rounded person who possesses all of the scrappy qualities discussed so far, it’s still important to be prepared, dig deep, do the prep work, and think on your feet. Harry Gordon Selfridge, who founded the London-based department store Selfridges, knew the value of doing his homework. Selfridge, an American from Chicago, traveled to London in 1906 with the hope of building his “dream store.” He did just that in 1909, and more than a century later, his stores continue to serve customers in London, Manchester, and Birmingham. Selfridges’ success and staying power is rooted in the scrappy efforts of Harry Selfridge himself, a creative marketer who exhibited “a revolutionary understanding of publicity and the theatre of retail,” as he is described on the Selfridges’ Web site. His department store was known for creating events to attract special clientele, engaging shoppers in a way other retailers had never done before, catering to the holidays, adapting to cultural trends, and changing with the times and political movements such as the suffragists. Selfridge was noted to have said, “People will sit up and take notice of you if you will sit up and take notice of what makes them sit up and take notice.” How do you get people to take notice? How do you stand out in a positive way in order to make things happen? The curiosity and imagination Selfridge employed to successfully build his retail stores can be just as valuable for you to embrace in your circumstances. Perhaps you have landed a meeting, interview, or a quick coffee date with a key decision maker at a company that has sparked your interest. To maximize the impression you’re going to make, you have to know your audience. That means you must respectfully learn what you can about the person, their industry, or the culture of their organization. In fact, it pays to become familiar not only with the person’s current position but also their background, philosophies, triumphs, failures, and major breakthroughs. With that information in hand, you are less likely to waste the precious time you have and more likely to engage in genuine and meaningful conversation.

Smiley himself was one of those solitaries who seem to have come into the world fully educated at the age of eighteen. Obscurity was his nature, as well as his profession. The byways of espionage are not populated by the brash and colourful adventurers of fiction. A man who, like Smiley, has lived and worked for years among his country’s enemies learns only one prayer: that he may never, never be noticed. Assimilation is his highest aim, he learns to love the crowds who pass him in the street without a glance; he clings to them for his anonymity and his safety. His fear makes him servile—he could embrace the shoppers who jostle him in their impatience, and force him from the pavement. He could adore the officials, the police, the bus conductors, for the terse indifference of their attitudes. But this fear, this servility, this dependence, had developed in Smiley a perception for the colour of human beings: a swift, feminine sensitivity to their characters and motives. He knew mankind as a huntsman knows his cover, as a fox the wood. For a spy must hunt while he is hunted, and the crowd is his estate. He could collect their gestures and their words, record the interplay of glance and movement, as a huntsman can record the twisted bracken and the broken twig, or as a fox detects the signs of danger.

My room had a balcony where I could watch the setting sun flood the desert floor and burnish the golden slopes of the MacDonnell Ranges beyond – or at least I could if I looked past the more immediate sprawl of a K-Mart plaza across the road. In the two million or more square miles that is the Australian outback, I don’t suppose there is a more unfortunate juxtaposition. Allan was evidently held by a similar thought, for a half hour later when we met out front he was staring at the same scene. ‘I can’t believe we’ve just driven a thousand miles to find a K-Mart,’ he said. He looked at me. ‘You Yanks have a lot to answer for, you know.’ I started to protest, in a sputtering sort of way, but what could I say? He was right. We do. We have created a philosophy of retailing that is totally without aesthetics and totally irresistible. And now we box these places up and ship them to the far corners of the world. Visually, almost every arrestingly regrettable thing in Alice Springs was a product of American enterprise, from people who couldn’t know that they had helped to drain the distinctiveness from an outback town and doubtless wouldn’t see it that way anyway. Nor come to that, I dare say, would most of the shoppers of Alice Springs, who were no doubt delighted to get lots of free parking and a crack at Martha Stewart towels and shower curtains. What a sad and curious age we live in. We

In both cultures, wealth is no longer a means to get by. It becomes directly tied to personal worth. A young suburbanite with every advantage—the prep school education, the exhaustive coaching for college admissions tests, the overseas semester in Paris or Shanghai—still flatters himself that it is his skill, hard work, and prodigious problem-solving abilities that have lifted him into a world of privilege. Money vindicates all doubts. They’re eager to convince us all that Darwinism is at work, when it looks very much to the outside like a combination of gaming a system and dumb luck. In both of these industries, the real world, with all of its messiness, sits apart. The inclination is to replace people with data trails, turning them into more effective shoppers, voters, or workers to optimize some objective. This is easy to do, and to justify, when success comes back as an anonymous score and when the people affected remain every bit as abstract as the numbers dancing across the screen. More and more, I worried about the separation between technical models and real people, and about the moral repercussions of that separation. In fact, I saw the same pattern emerging that I’d witnessed in finance: a false sense of security was leading to widespread use of imperfect models, self-serving definitions of success, and growing feedback loops. Those who objected were regarded as nostalgic Luddites.