Quality Control Quotes

Control of consciousness determines the quality of life.

Love is a commitment that will be tested in the most vulnerable areas of spirituality, a commitment that will force you to make some very difficult choices. It is a commitment that demands that you deal with your lust, your greed, your pride, your power, your desire to control, your temper, your patience, and every area of temptation that the Bible clearly talks about. It demands the quality of commitment that Jesus demonstrates in His relationship to us.

We all have the potential to fall in love a thousand times in our lifetime. It's easy. The first girl I ever loved was someone I knew in sixth grade. Her name was Missy; we talked about horses. The last girl I love will be someone I haven't even met yet, probably. They all count. But there are certain people you love who do something else; they define how you classify what love is supposed to feel like. These are the most important people in your life, and you’ll meet maybe four or five of these people over the span of 80 years. But there’s still one more tier to all this; there is always one person you love who becomes that definition. It usually happens retrospectively, but it happens eventually. This is the person who unknowingly sets the template for what you will always love about other people, even if some of these loveable qualities are self-destructive and unreasonable. The person who defines your understanding of love is not inherently different than anyone else, and they’re often just the person you happen to meet the first time you really, really, want to love someone. But that person still wins. They win, and you lose. Because for the rest of your life, they will control how you feel about everyone else.

No marshmallows. "I don't believe this! I'm going to write the president of General Mills! Don't they have any quality control?" "I'm sure it's just a fluke" "Doesn't make any difference whether it's a fluke or not. It shouldn't have happened. When a person buys a box of lucky charms he's got expectations

Every sickness has an alien quality, a feeling of invasion and loss of control that is evident in the language we use about it.

Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t understand it, you can’t control it. If you can’t control it, you can’t improve it.

Employees learn about the importance of consistency and quality control through their training program.

People who learn to control inner experience will be able to determine the quality of their lives, which is as close as any of us can come to being happy.

In a society in which nearly everybody is dominated by somebody else's mind or by a disembodied mind, it becomes increasingly difficult to learn the truth about the activities of governments and corporations, about the quality or value of products, or about the health of one's own place and economy. In such a society, also, our private economies will depend less and less upon the private ownership of real, usable property, and more and more upon property that is institutional and abstract, beyond individual control, such as money, insurance policies, certificates of deposit, stocks, and shares. And as our private economies become more abstract, the mutual, free helps and pleasures of family and community life will be supplanted by a kind of displaced or placeless citizenship and by commerce with impersonal and self-interested suppliers... Thus, although we are not slaves in name, and cannot be carried to market and sold as somebody else's legal chattels, we are free only within narrow limits. For all our talk about liberation and personal autonomy, there are few choices that we are free to make. What would be the point, for example, if a majority of our people decided to be self-employed? The great enemy of freedom is the alignment of political power with wealth. This alignment destroys the commonwealth - that is, the natural wealth of localities and the local economies of household, neighborhood, and community - and so destroys democracy, of which the commonwealth is the foundation and practical means.

It is not that I do not get angry. I don't give vent to my anger. I cultivate the quality of patience as angerlessness, and generally speaking, I succeed. But I only control my anger when it comes. How I find it possible to control it would be a useless question, for it is a habit that everyone must cultivate and must succeed in forming by constant practice.

We can't manipulate people into swallowing our boundaries by sugarcoating them. Boundaries are a "litmus test" for the quality of our relationships. Those people in our lives who can respect our boundaries will love our wills, our opinions, our separateness. Those who can't respect our boundaries are telling us that they don't love our nos. They only love our yeses, our compliance. "I only like it when you do what I want.

One of the obstacles to recognizing chronic mistreatment in relationships is that most abusive men simply don’t seem like abusers. They have many good qualities, including times of kindness, warmth, and humor, especially in the early period of a relationship. An abuser’s friends may think the world of him. He may have a successful work life and have no problems with drugs or alcohol. He may simply not fit anyone’s image of a cruel or intimidating person. So when a woman feels her relationship spinning out of control, it is unlikely to occur to her that her partner is an abuser.

What matters most in a child's development, they say, is not how much information we can stuff into her brain in the first few years. What matters, instead, is whether we are able to help her develop a very different set of qualities, a list that includes persistence, self-control, curiosity, conscientiousness, grit and self-confidence.

The abuser’s mood changes are especially perplexing. He can be a different person from day to day, or even from hour to hour. At times he is aggressive and intimidating, his tone harsh, insults spewing from his mouth, ridicule dripping from him like oil from a drum. When he’s in this mode, nothing she says seems to have any impact on him, except to make him even angrier. Her side of the argument counts for nothing in his eyes, and everything is her fault. He twists her words around so that she always ends up on the defensive. As so many partners of my clients have said to me, “I just can’t seem to do anything right.” At other moments, he sounds wounded and lost, hungering for love and for someone to take care of him. When this side of him emerges, he appears open and ready to heal. He seems to let down his guard, his hard exterior softens, and he may take on the quality of a hurt child, difficult and frustrating but lovable. Looking at him in this deflated state, his partner has trouble imagining that the abuser inside of him will ever be back. The beast that takes him over at other times looks completely unrelated to the tender person she now sees. Sooner or later, though, the shadow comes back over him, as if it had a life of its own. Weeks of peace may go by, but eventually she finds herself under assault once again. Then her head spins with the arduous effort of untangling the many threads of his character, until she begins to wonder whether she is the one whose head isn’t quite right.

Focus your attention on the quality of your words, and not the quantity, because few sensible talks attracts millions of listeners more than a thousand gibberish.

The quality of your life is a direct reflection of the quality of the questions you are asking yourself

Psychopathy is like sunlight. Overexposure can hasten one’s demise in grotesque, carcinogenic fashion. But regulated exposure at controlled and optimal levels can have a significant positive impact on well-being and quality of life.

Perfectionism is procrastination masquerading as quality control.

Attention is like energy in that without it no work can be done, and in doing work is dissipated. We create ourselves by how we use this energy. Memories, thoughts and feelings are all shaped by how use it. And it is an energy under control, to do with as we please; hence attention is our most important tool in the task of improving the quality of experience.

The pleasure in complete domination over another person (or other animate creature) is the very essence of the sadistic drive. Another way of formulating the same thought is to say that the aim of sadism is to transform man into a thing, something animate into something inanimate, since by complete and absolute control the living loses one essential quality of life - freedom.

Control your own Destiny or somebody else will

If you don't set a baseline standard for what you'll accept in your life, you'll find it's easy to slip into behaviors and attitudes or a quality of life that's far below what you deserve. You need to set and live by these standards no matter what happens in your life.

I worry whoever thought up the term 'quality control' thought if we didn't control it, it would get out of hand.

Success emerges from the quality of the decisions we make and the quantity of luck we receive. We can't control luck. But we can control the way we make choices.

Whenever anyone has called me a bitch, I have taken it as a compliment. To me, a bitch is assertive, unapologetic, demanding, intimidating, intelligent, fiercely protective, in control — all very positive attributes. But it’s not supposed to be a compliment, because there’s that stupid double standard: When men are aggressive and dominant, they are admired, but when a woman possesses those same qualities, she is dismissed and called a bitch. These days, I strive to be a bitch, because not being one sucks. Not being a bitch means not having your voice heard. Not being a bitch means you agree with all the bullshit. Not being a bitch means you don’t appreciate all the other bitches who have come before you. Not being a bitch means since Eve ate that apple, we will forever have to pay for her bitchiness with complacence, obedience, acceptance, closed eyes, and open legs.

Music gives me a sense of self-sufficiency and nourishment. I don’t need anyone or anything. I bathe in it as in amniotic fluid; it surrounds and protects me. It’s also stable, ever-available and something I can control - that is, I can reach for it whenever I want. I can also choose music that reflects my mood, or if I want, helps to soothe it…music-seeking offers excitement and tension that I can immediately resolve and a reward I can immediately attain - unlike other tensions in my life and other desired rewards. Music is a source of beauty and meaning outside myself that I can claim as my own without exploring how, in my life, I keep from directly experiencing those qualities. Addiction, in this sense, is the lazy man’s path to transcendence.

Whenever anyone has called me a bitch, I have taken it as a compliment. To me, a bitch is assertive, unapologetic, demanding, intimidating, intelligent, fiercely protective, in control—all very positive attributes. But it’s not supposed to be a compliment, because there’s that old, stupid double standard: When men are aggressive and dominant, they are admired, but when a woman possesses those same qualities, she is dismissed and called a bitch.

Be grateful. These feelings, no matter how painful, are part of living. Today, we are alive—not anesthetized, not sedated, not passed out. Take control of your feelings and through action you can change. Today, as every day of sober living, we have a choice.

Software testing is a sport like hunting, it's bughunting.

You can be in Downward Dog, hating every second of it. Or you can be in this pose, peaceful and nonreactive, breathing calmly. Either way, you’re in this pose. You decide the quality of your experience. Be the thermostat, not the temperature.

The very quality of your life, whether you love it or hate it, is based upon how thankful you are toward God. It is one's attitude that determines whether life unfolds into a place of blessedness or wretchedness. Indeed, looking at the same rose bush, some people complain that the roses have thorns while others rejoice that some thorns come with roses. It all depends on your perspective. This is the only life you will have before you enter eternity. If you want to find joy, you must first find thankfulness. Indeed, the one who is thankful for even a little enjoys much. But the unappreciative soul is always miserable, always complaining. He lives outside the shelter of the Most High God. Perhaps the worst enemy we have is not the devil but our own tongue. James tells us, "The tongue is set among our members as that which . . . sets on fire the course of our life" (James 3:6). He goes on to say this fire is ignited by hell. Consider: with our own words we can enter the spirit of heaven or the agonies of hell! It is hell with its punishments, torments and misery that controls the life of the grumbler and complainer! Paul expands this thought in 1 Corinthians 10:10, where he reminds us of the Jews who "grumble[d] . . . and were destroyed by the destroyer." The fact is, every time we open up to grumbling and complaining, the quality of our life is reduced proportionally -- a destroyer is bringing our life to ruin! People often ask me, "What is the ruling demon over our church or city?" They expect me to answer with the ancient Aramaic or Phoenician name of a fallen angel. What I usually tell them is a lot more practical: one of the most pervasive evil influences over our nation is ingratitude! Do not minimize the strength and cunning of this enemy! Paul said that the Jews who grumbled and complained during their difficult circumstances were "destroyed by the destroyer." Who was this destroyer? If you insist on discerning an ancient world ruler, one of the most powerful spirits mentioned in the Bible is Abaddon, whose Greek name is Apollyon. It means "destroyer" (Rev. 9:11). Paul said the Jews were destroyed by this spirit. In other words, when we are complaining or unthankful, we open the door to the destroyer, Abaddon, the demon king over the abyss of hell! In the Presence of God Multitudes in our nation have become specialists in the "science of misery." They are experts -- moral accountants who can, in a moment, tally all the wrongs society has ever done to them or their group. I have never talked with one of these people who was happy, blessed or content about anything. They expect an imperfect world to treat them perfectly. Truly, there are people in this wounded country of ours who need special attention. However, most of us simply need to repent of ingratitude, for it is ingratitude itself that is keeping wounds alive! We simply need to forgive the wrongs of the past and become thankful for what we have in the present. The moment we become grateful, we actually begin to ascend spiritually into the presence of God. The psalmist wrote, "Serve the Lord with gladness; come before Him with joyful singing. . . . Enter His gates with thanksgiving and His courts with praise. Give thanks to Him, bless His name. For the Lord is good; His lovingkindness is everlasting and His faithfulness to all generations" (Psalm 100:2, 4-5). It does not matter what your circumstances are; the instant you begin to thank God, even though your situation has not changed, you begin to change. The key that unlocks the gates of heaven is a thankful heart. Entrance into the courts of God comes as you simply begin to praise the Lord.

The ultimate test for the ability to control the quality of experience is what a person does in solitude, with no external demands to give structure to attention.

For many generations…they obeyed the laws and loved the divine to which they were akin…they reckoned that qualities of character were far more important than their present prosperity. So they bore the burden of their wealth and possessions lightly, and did not let their high standard of living intoxicate them or make them lose their self-control… But when the divine element in them became weakened…and their human traits became predominant, they ceased to be able to carry their prosperity with moderation.

The cord that tethers ability to success is both loose and elastic. It is easy to see fine qualities in successful books or to see unpublished manuscripts, inexpensive vodkas, or people struggling in any field as somehow lacking. It is easy to believe that ideas that worked were good ideas, that plans that succeeded were well designed, and that ideas and plans that did not were ill conceived. And it is easy to make heroes out of the most successful and to glance with disdain at the least. But ability does not guarantee achievement, nor is achievement proportional to ability. And so it is important to always keep in mind the other term in the equation—the role of chance…What I’ve learned, above all, is to keep marching forward because the best news is that since chance does play a role, one important factor in success is under our control: the number of at bats, the number of chances taken, the number of opportunities seized.

But I still feel like I lost. We all have the potential to fall in love a thousand times in our lifetime. It's easy. The first girl I ever loved was someone I knew in the sixth grade. Her name was Missy; we talked about horses. The last girl I love will be someone I haven't even met yet. probably. They all count. But there are certain people you love who do something else; they define how you classify what love is supposed to feel like. These are the most important people in your life, and you'll meet maybe four or five of these people over the span of 80 years. But there's still one more tier to all this; there is always one person you love who becomes that definition. It usually happens retrospectively, but it always happens eventually. This is the person who unknowingly sets the template for what you will always love about other people, even if some of those lovable qualities are self-destructive and unreasonable. You will remember having conversations with this person that never actually happened. You will recall sexual trysts with this person that never technically occurred. This is because the individual who embodies your personal definition of love does not really exist. The person is real, and the feelings are real-but you create the context. And context is everything. The person who defines your understanding of love is not inherently different than anyone else, and they're often just the person you happen to meet first time you really, really want to love someone. But that person still wins. They win, and you lose. Because for the rest of your life, they will control how you feel about everyone else.

what sets the best suppliers apart is not the quality of their products, but the value of their insight—new ideas to help customers either make money or save money in ways they didn’t even know were possible.

Quality takes time and reduces quantity, so it makes you, in a sense, less efficient. The efficiency-optimized organization recognizes quality as its enemy. That's why many corporate Quality Programs are really Quality Reduction Programs in disguise.

It turns out that the grandest needle mover in your depth of control over your life is your outlook, the quality of the meaning you attach to the events in your life and your future.

And, indeed, this is the odd thing that is continually happening: there are continually turning up in life moral and rational persons, sages and lovers of humanity who make it their object to live all their lives as morally and rationally as possible, to be, so to speak, a light to their neighbours simply in order to show them that it is possible to live morally and rationally in this world. And yet we all know that those very people sooner or later have been false to themselves, playing some queer trick, often a most unseemly one. Now I ask you: what can be expected of man since he is a being endowed with strange qualities? Shower upon him every earthly blessing, drown him in a sea of happiness, so that nothing but bubbles of bliss can be seen on the surface; give him economic prosperity, such that he should have nothing else to do but sleep, eat cakes and busy himself with the continuation of his species, and even then out of sheer ingratitude, sheer spite, man would play you some nasty trick. He would even risk his cakes and would deliberately desire the most fatal rubbish, the most uneconomical absurdity, simply to introduce into all this positive good sense his fatal fantastic element. It is just his fantastic dreams, his vulgar folly that he will desire to retain, simply in order to prove to himself--as though that were so necessary-- that men still are men and not the keys of a piano, which the laws of nature threaten to control so completely that soon one will be able to desire nothing but by the calendar. And that is not all: even if man really were nothing but a piano-key, even if this were proved to him by natural science and mathematics, even then he would not become reasonable, but would purposely do something perverse out of simple ingratitude, simply to gain his point. And if he does not find means he will contrive destruction and chaos, will contrive sufferings of all sorts, only to gain his point!

What is it you do, then? I'll tell you: You leave out whatever doesn't suit you. As the author himself has done before you. Just as you leave things out of your dreams and fantasies. By leaving things out, we bring beauty and excitement into the world. We evidently handle our reality by effecting some sort of compromise with it, an in-between state where the emotions prevent each other from reaching their fullest intensity, graying the colors somewhat. Children who haven't yet reached that point of control are both happier and unhappier than adults who have. And yes, stupid people also leave things out, which is why ignorance is bliss. So I propose, to begin with, that we try to love each other as if we were characters in a novel who have met in the pages of a book. Let's in any case leave off all the fatty tissue that plumps up reality.

From the vantage point of the brain, doing well in school and at work involves one and the same state, the brain’s sweet spot for performance. The biology of anxiety casts us out of that zone for excellence. “Banish fear” was a slogan of the late quality-control guru W. Edwards Deming. He saw that fear froze a workplace: workers were reluctant to speak up, to share new ideas, or to coordinate well, let alone to improve the quality of their output. The same slogan applies to the classroom—fear frazzles the mind, disrupting learning.

Removing toxicity from your life is essential to maintaining a peaceful state of mind and an overall quality of health. This purging can and should include any detrimental habits, including negative, controlling, and abusive people. Once you start living an empowered lifestyle that supports your own higher balance, you will find it to be an easy transition from the negative to the positive in every aspect of your life

We don't think a sustainable society need be stagnant, boring, uniform, or rigid. It need not be, and probably could not be, centrally controlled or authoritarian. It could be a world that has the time, the resources, and the will to correct its mistakes, to innovate, to preserve the fertility of its planetary ecosystems. It could focus on mindfully increasing quality of life rather than on mindlessly expanding material consumption and the physical capital stock.

Being an Indie-Author does NOT mean being an amateur. It means being a professional, who prefers to retain control of their work, in order to provide the highest quality for their readers.

The qualities of character can be arranged in triads, in each of which the first and last qualities will be extremes and vices, and the middle quality a virtue or an excellence. So between cowardice and rashness is courage; between stinginess and extravagance is liberality; between sloth and greed is ambition; between humility and pride is modesty; between secrecy and loquacity, honesty; between moroseness and buffoonery, good humor; between quarrelsomeness and flattery, friendship; between Hamlet’s indecisiveness and Quixote’s impulsiveness is self-control.49 “Right,” then, in ethics or conduct, is not different from “right” in mathematics or engineering; it means correct, fit, what works best to the best result. The

The twelve disciples represent the twelve qualities of mind which can be controlled and disciplined by man. If disciplined they will at all times obey the command of the one who has disciplined them.

If you’ve ever felt stress—and who hasn’t?—chances are excellent that it’s because you felt you just didn’t have enough time to do what you wanted to at the level of quality to which you were committed.

Men have the power of naming, a great and sublime power. This power of naming enables men to define experience, to articulate boundaries and values, to designate to each thing it’s realm and qualities, to determine what can and cannot be expressed to control perception itself. [...] The world is his because he has named everything in it, including her. She uses this language against herself because it cannot be used any other way.

Ideas about a person's place in society, his role, lifestyle, and ego qualities will lose their hold as the cohesive forces in society disintegrate. Subculture values will proliferate to such a bewildering extent that a whole new class of professionals will arise to control them. Such a Transmutation Technology will deal in fashions, in ways of being. Lifestyle consultants will become the new priests of our civilizations. They will be the new magicians.

No,” I start, hesitantly. “Well, we have to end apartheid for one. And slow down the nuclear arms race, stop terrorism and world hunger. Ensure a strong national defense, prevent the spread of communism in Central America, work for a Middle East peace settlement, prevent U.S. military involvement overseas. We have to ensure that America is a respected world power. Now that’s not to belittle our domestic problems, which are equally important, if not more. Better and more affordable long-term care for the elderly, control and find a cure for the AIDS epidemic, clean up environmental damage from toxic waste and pollution, improve the quality of primary and secondary education, strengthen laws to crack down on crime and illegal drugs. We also have to ensure that college education is affordable for the middle class and protect Social Security for senior citizens plus conserve natural resources and wilderness areas and reduce the influence of political action committees.” The table stares at me uncomfortably, even Stash, but I’m on a roll.

What matters, instead, is whether we are able to help her develop a very different set of qualities, a list that includes persistence, self-control, curiosity, conscientiousness, grit, and self-confidence. Economists refer to these as noncognitive skills, psychologists call them personality traits, and the rest of us sometimes think of them as character.

They are certain old qualities and flavors within you. However much you may try to pretend that you’re a very nice and loving person, when deals are offered, suddenly old vasanas will take control of you. There’s an urge to bite the deal.

Do the books that writers don't write matter? It's easy to forget them, to assume that the apocryphal bibliography must contain nothing but bad ideas, justly abandoned projects, embarrassing first thoughts. It needn't be so: first thoughts are often best, cheeringly rehabilitated by third thoughts after they've been loured at by seconds. Besides, an idea isn't always abandoned because it fails some quality control test. The imagination doesn't crop annually like a reliable fruit tree. The writer has to gather whatever's there: sometimes too much, sometimes too little, sometimes nothing at all. And in the years of glut there is always a slatted wooden tray in some cool, dark attic, which the writer nervously visits from time to time

The argument was this: a civilization shackled to the strictures of excessive control on its populace, from choice of religion through to the production of goods, will sap the will and the ingenuity of its people – for whom such qualities are no longer given sufficient incentive or reward. At face value, this is accurate enough. Trouble arrives when the opponents to such a system institute its extreme opposite, where individualism becomes godlike and sacrosanct, and no greater service to any other ideal (including community) is possible. In such a system rapacious greed thrives behind the guise of freedom, and the worst aspects of human nature come to the fore, a kind of intransigence as fierce and nonsensical as its maternalistic counterpart. And so, in the clash of these two extreme systems, one is witness to brute stupidity and blood-splashed insensitivity; two belligerent faces glowering at each other across the unfathomed distance, and yet, in deed and in fanatic regard, they are but mirror reflections. This would be amusing if it weren’t so pathetically idiotic…

Do not beat yourself up for what you did or did not do. That will only bruise you and break you and make you less able to live the life you want. You can’t change the past, and you can’t control the future, but you can sure as hell contribute to the quality of your today.

Imagine a land where people are afraid of dragons. It is a reasonable fear: dragons possess a number of qualities that make being afraid of them a very commendable response. Things like their terrible size, their ability to spout fire, or to crack boulders into splinters with their massive talons. In fact, the only terrifying quality that dragons do not possess is that of existence. Now, the people of this land know about dragons because their leaders have warned them about them. They tell stories about cruel dragons with razor teeth and fiery breath. They recount legends of dragons hunting by night on silent wings. In short, the leaders make sure that the people believe in all the qualities of dragons, including that key quality of existence. And then they control the people — when they need to — with their fear of dragons. The people pay a dragon-slaying tax … everyone stays indoors after dark to avoid being snatched by swooping claws … and nobody ever strays out of bounds for fear of being eaten well and truly up. Perhaps somebody will wonder if dragons aren’t, after all, fictitious because — despite their size — nobody seems to have actually seen one. And so it is necessary from time to time to provide evidence: a burnt tree or two, a splintered rock, the mysterious absence of a villager. The population is controlled by the dragons in its collective mind. It’s contrived superstition, and it is possible because the people do not know enough about the way the world works to know that dragons do not exist.

Cynics are spoiled romantics. They are always the ones who had the highest expectations at the start. They were once so naïve themselves that they despise naïvety more than any other quality. Alchemists, they turn grief to gold. They take quinine in their tonic, Campari with their soda—bitterness is an acquired taste. Cynics have learned to drink poison and like it. They are resourceful people, though the sad thing is, they know what’s happened to them. They remember what they wanted to be when they grew up, and not a single one of them dreamt of becoming a cynic.

a civilization shackled to the strictures of excessive control on its populace, from choice of religion through to the production of goods, will sap the will and the ingenuity of its people – for whom such qualities are no longer given sufficient incentive or reward. At face value, this is accurate enough. Trouble arrives when the opponents to such a system institute its extreme opposite, where individualism becomes godlike and sacrosanct, and no greater service to any other ideal (including community) is possible. In such a system rapacious greed thrives behind the guise of freedom, and the worst aspects of human nature come to the fore, a kind of intransigence as fierce and nonsensical as its maternalistic counterpart.

Personal growth is not like the development of a skill. It does not take place in observable increments that can be measured and charted. Indeed, as we have seen, when we're growing in sensitivity, generosity, and compassion, we're not aware of it, because we're not focusing on ourselves. The recovery of emotional freedom simply does not have the quality, for most of us, of a controllable sequence of transformations. It's more a career of discovering futher and further weaknesses and shedding them in turn.

What I “discovered” was that happiness is not something that happens. It is not the result of good fortune or random chance. It is not something that money can buy or power command. It does not depend on outside events, but, rather, on how we interpret them. Happiness, in fact, is a condition that must be prepared for, cultivated, and defended privately by each person. People who learn to control inner experience will be able to determine the quality of their lives, which is as close as any of us can come to being happy.

Freedom can never be completely safeguarded by rules and laws. It is as much dependent on the courage, integrity, and responsibility of each of us as it is on these qualities in those who govern. Every trait in us and our leaders which points to passive submission to mere power betrays democratic freedom. In our American system of democratic government, three different powerful branches serve to check each other, the executive, the legislative, and the judiciary. Yet when there is no will to prevent encroachment of the power of one by any of the others, this system of checks, too, can degenerate.

In his important social psychological experiments with students, Asch found out in simple tests that there was a yielding toward an ERRING MAJORITY opinion in more than a third of his test persons, and 75 percent of subjects experimented upon agreed with the majority in varying degrees. In many persons the weight of authority is more important than the quality of the authority.

I'm sorry!" I blurted out. "I told you, I suck at this. It's like any time I try to do a spell, it goes all big and scary and explodey,and-" Dad rubbed his forehead. "No,Sophie, it's all right. That's what I'd hoped you would do." "You hoped I'd commit mirrorcide?" He laughed, but it sounded a little breathless. "No,I'd hoped to see just how powerful you really are." His eyes were bright, and there was something that might have been pride in them. "You exceeded my expectations." "Well,yay," I said. "So glad my skill at blowing crap up impresses you, Dad." "Your sarcasm is-" "I know,I know, 'an unattractive quality in a young lady.'" But Dad grinned and suddenly looked much younger and less like a guy who ironed his ties. "Actually, I was going to say it's something you must've gotten from me. Grace always hated sarcastic comments." "Oh,I know," I replied without thinking. "I spent most of the seventh grade grounded because of it." He snorted. "She once put me out by the side of the road in Scotland because I made a completely harmless joke about her map-reaking skills." "Really?" "Mm-hmm.Had to walk nearly five bloody kilometers before she stopped to let me back in." "Dude.Mom is hard-core." For a moment we smiled at each other. Then Dad cleared his throat and looked away. "Anyway,your powers are definitely impressive, but what you lack is control." "Yeah, I kind of picked up on that.

Emotional abusers condition their victims to feel ashamed, inadequate, and unstable. This is because they are cowards, incapable of healthy relationships with strong and self-respecting individuals. Oftentimes, they choose targets who are unusually successful and idealistic, because these people have more to lose. But abusers cannot control someone with such qualities, and so they break down the target’s self-esteem through belittling, teasing, and manufactured jealousy. The target may have perfectionist tendencies, striving to meet the abuser’s impossible standards. This results in a strange dynamic where the abuser is idealized, despite being lazy, dishonest, and unfaithful, while the victim is devalued, despite putting more effort into this relationship than ever before.

When our brains constantly scan for and focus on the positive, we profit from three of the most important tools available to us: happiness, gratitude, and optimism. The role happiness plays should be obvious—the more you pick up on the positive around you, the better you’ll feel—and we’ve already seen the advantages to performance that brings. The second mechanism at work here is gratitude, because the more opportunities for positivity we see, the more grateful we become. Psychologist Robert Emmons, who has spent nearly his entire career studying gratitude, has found that few things in life are as integral to our well-being.11 Countless other studies have shown that consistently grateful people are more energetic, emotionally intelligent, forgiving, and less likely to be depressed, anxious, or lonely. And it’s not that people are only grateful because they are happier, either; gratitude has proven to be a significant cause of positive outcomes. When researchers pick random volunteers and train them to be more grateful over a period of a few weeks, they become happier and more optimistic, feel more socially connected, enjoy better quality sleep, and even experience fewer headaches than control groups.

Economist Marvin Harris described women as a "literate and docile" labor pool, and "therefore desirable candidates for the information- and people-processing jobs thrown up by modern service industries." The qualities that best serve employers in such a labor pool's workers are: low self-esteem, a tolerance for dull repetitive tasks, lack of ambition, high conformity, more respect for men (who manage them) than women (who work beside them), and little sense of control over their lives.

Among university professors, for example, getting tenure is a major hurdle and milestone, and at most universities tenure depends heavily on having published some high-quality, original work. One researcher, Bob Boice, looked into the writing habits of young professors just starting out and tracked them to see how they fared. Not surprisingly, in a job where there is no real boss and no one sets schedules or tells you what to do, these young professors took a variety of approaches. Some would collect information until they were ready and then write a manuscript in a burst of intense energy, over perhaps a week or two, possibly including some long days and very late nights. Others plodded along at a steadier pace, trying to write a page or two every day. Others were in between. When Boice followed up on the group some years later, he found that their paths had diverged sharply. The page-a-day folks had done well and generally gotten tenure. The so-called “binge writers” fared far less well, and many had had their careers cut short. The clear implication was that the best advice for young writers and aspiring professors is: Write every day. Use your self-control to form a daily habit, and you’ll produce more with less effort in the long run.

There was nothing worse, Veppers thought, than a loser who’d made it. It was just part of the way things worked – part of the complexity of life, he supposed – that sometimes somebody who absolutely deserved nothing more than to be one of the down-trodden, the oppressed, the dregs of society, lucked out into a position of wealth, power and admiration. At least people who were natural winners knew how to carry themselves in their pomp, whether their ascendancy had come through the luck of being born rich and powerful or the luck of being born ambitious and capable. Losers who’d made it always let the side down. Veppers was all for arrogance – he possessed the quality in full measure himself, as he’d often been informed – but it had to be deserved, you had to have worked for it. Or at the very least, an ancestor had to have worked for it. Arrogance without cause, arrogance without achievement – or that mistook sheer luck for true achievement – was an abomination. Losers made everybody look bad. Worse, they made the whole thing – the great game that was life – appear arbitrary, almost meaningless. Their only use, Veppers had long since decided, was as examples to be held up to those who complained about their lack of status or money or control over their lives: look, if this idiot can achieve something, so can anybody, so can you. So stop whining about being exploited and work harder. Still, at least individual losers were quite obviously statistical freaks. You could allow for that, you could tolerate that, albeit with gritted teeth. What he would not have believed was that you could find an entire society – an entire civilization– of losers who’d made it.

Some people may feel that I am unrealistic to believe in a world that is free of abuse. But words like unrealistic, naive, and impractical come from voices of superiority who use them as put-downs to get people to stop thinking for themselves. Abuse does affect us all. If you haven’t been involved with an abusive partner yourself, even if no woman that you love has ever suffered chronic mistreatment, the quality of your life is still dragged down, your horizons still circumscribed, by the existence of abuse and the culture that drives it. The voice of abuse takes so many different forms. You can hear it each time a child’s dreams are shot down by an adult who thinks he or she knows it all. It rings in the ears of anyone who has ever been ridiculed for crying. It echoes through the mind of each person who has dared to put a name to his or her own mistreatment, or to the cruelty directed toward someone else, and then has been derided with stinging words such as sissy or mama’s boy or hysterical or thousands of others. If

Democracy is cancerous, and bureaus are its cancer. A bureau takes root anywhere in the state, turns malignant like the Narcotic Bureau, and grows and grows, always reproducing more of its own kind, until it chokes the host if not controlled or excised. Bureaus cannot live without a host, being true parasitic organisms. (A cooperative on the other hand can live without the state. That is the road to follow. The building up of independent units to meet needs of the people who participate in the functioning of the unit. A bureau operates on opposite principles of inventing needs to justify its existence.) Bureaucracy is wrong as a cancer, a turning away from the human evolutionary direction of infinite potentials and differentiation and independent spontaneous action to the complete parasitism of a virus. (It is thought that the virus is a degeneration from more complex life-form. It may at one time have been capable of independent life. Now has fallen to the borderline between living and dead matter. It can exhibit living qualities only in a host, by using the life of another — the renunciation of life itself, a falling towards inorganic, inflexible machine, towards dead matter.) Bureaus die when the structure of the state collapse. They are as helpless and unfit for independent existence as a displaced tapeworm, or a virus that has killed the host.

For my present purpose I require a word which shall embrace both the Sub-Creative Art in itself, and a quality of strangeness and wonder in the Expression, derived from the Image: a quality essential to fairy-story. I propose, therefore, to arrogate to myself the powers of Humpty-Dumpty, and to use Fantasy for this purpose: in a sense, that is, which combines with its older and higher use as an equivalent of Imagination the derived notions of 'unreality' (that is, of unlikeness to the Primary World), of freedom from the dominion of 'observed fact,' in short of the fantastic. I am thus not only aware but glad of the etymological and semantic connexions of fantasy with fantastic: with images of things that are not only 'not actually present,' but which are indeed not to be found in our primary world at all, or are generally believed not to be found there. But while admitting that, I do not assent to the depreciative tone. That the images are of things not in the primary world (if that indeed is possible) is, I think, not a lower but a higher form of Art, indeed the most nearly pure form, and so (when achieved) the most Potent. Fantasy, of course, starts out with an advantage: arresting strangeness. But that advantage has been turned against it, and has contributed to its disrepute. Many people dislike being 'arrested.' They dislike any meddling with the Primary World, or such small glimpses of it as are familiar to them. They, therefore, stupidly and even maliciously confound Fantasy with Dreaming, in which there is no Art; and with mental disorders, in which there is not even control; with delusion and hallucination. But the error or malice, engendered by disquiet and consequent dislike, is not the only cause of this confusion. Fantasy has also an essential drawback: it is difficult to achieve. . . . Anyone inheriting the fantastic device of human language can say the green sun. Many can then imagine or picture it. But that is not enough -- though it may already be a more potent thing than many a 'thumbnail sketch' or 'transcript of life' that receives literary praise. To make a Secondary World inside which the green sun will be credible, commanding Secondary Belief, will probably require labour and thought, and will certainly demand a special skill, a kind of elvish craft. Few attempt such difficult tasks. But when they are attempted and in any degree accomplished then we have a rare achievement of Art: indeed narrative art, story-making in its primary and most potent mode.

I went back in and grabbed my running clothes, then changed in the bathroom. I opened the door to the bathroom, stopping when I saw Kaidan's toiletry bag on the sink. I was overcome with curiosity about his cologne or aftershave, because I'd never smelled it on anyone else before. Feeling sneaky, I prodded one finger into the bag and peeked. No cologne bottle. Only a razor, shaving cream, toothbrush, toothpaste, and deodorant. I picked up the deodorant, pulled off the lid, and smelled it. Nope, that wasn't it. The sound of Kaidan's deep chuckle close to the doorway made me scream and drop the deodorant into the sink with a clatter. I smacked one hand to my chest and grabbed the edge of the sink with the other. He laughed out loud now. “Okay, that must have looked really bad.” I spoke to his reflection in the mirror, then fumbled to pick up the deodorant. I put the lid on and dropped it in his bag. “But I was just trying to figure out what cologne you wear.” My face was on fire as Kaidan stepped into the small bathroom and leaned against the counter, crossing his arms over his chest. I stepped away. He seemed entertained by my predicament. “I haven't been wearing any cologne.” “Oh.” I cleared my throat. “Well, I didn't see any, so I thought it might be your deodorant, but that's not it either. Maybe it's your laundry detergent or something. Let's just forget about it.” “What is it you smell, exactly?” His voice took on a husky quality, and it felt like he was taking up a lot of room. I couldn't bring myself to look at him. Something strange was going on here. I stepped back, hitting the tub with my heel as I tried to put the scent into words. “I don't know. It's like citrus and the forest or something...leaves and tree sap. I can't explain it.” His eyes bored into mine while he wore that trademark sexy smirk, arms still crossed. “Citrus?” he asked. “Like lemons?” “Oranges mostly. And a little lime, too.” He nodded and flicked his head to the side to get hair out of his eyes. Then his smile disappeared and his badge throbbed. “What you smell are my pheromones, Anna.” A small, nervous laugh burst from my throat. “Oh, okay, then. Well...” I eyed the small space that was available to pass through the door. I made an awkward move toward it, but he shifted his body and I stepped back again. “People can't usually smell pheromones,” he told me. “You must be using your extra senses without realizing it. I've heard of Neph losing control of their senses with certain emotions. Fear, surprise...lust.” I rubbed my hands up and down my upper arms, wanting nothing more than to veer this conversation out of the danger zone. “Yeah, I do have a hard time reining in the scent sometimes,” I babbled. “It even gets away from me while I sleep now and then. I wake up thinking Patti's making cinnamon rolls and it ends up being from someone else's apartment. Then I'm just stuck with cereal. Anyway...” “Would you like to know your own scent?” he asked me. My heart swelled up big in my chest and squeezed small again. This whole scent thing was way too sensual to be discussed in this small space. Any second now my traitorous body would be emitting some of those pheromones and there'd be red in my aura. “Uh, not really,” I said, keeping my eyes averted. “I think I should probably go.” He made no attempt to move out of the doorway. “You smell like pears with freesia undertones.” “Wow, okay.” I cleared my throat, still refusing eye contact. I had to get out of there. “I think I'll just...” I pointed to the door and began to shuffle past him, doing my best not to brush up against him. He finally took a step back and put his hands up by his sides to show that he wouldn't touch me. I broke out of the confined bathroom and took a deep breath.

Narcissistic fathers leave their daughters with deep doubts about whether a man can love them, since the first important man in their life was so in love with himself that he had no love left for them. If you are a daughter of a narcissistic father you may have withdrawn from men and bound yourself to mother, either overtly or emotionally. Or you may be engaged in a self-destructive attempt to be his kind of girl, whatever that is, as you try desperately to extract his love. Perhaps you have transferred this into a masochistic position with other men, finding a narcissistic man incredibly attractive as you try to master the mystery of winning his love. And narcissistic men appeal to you because you wish you could be that way yourself - assertive, not giving a damn, self-important - but you lack the confidence to do it yourself so you identify with the man who has their quality, even if it's at your expense. (I have often seen this revealed in those instances where a woman has suffered through a degradingly submissive and abusing relationship with a man, or a series of men, and then, gaining the strength to break that kind of bondage, violently overturns the tables and abuses that man, or the next man in her life, as degradingly as she was misused. It's not just revenge, but the release of hidden desire to be powerful and to be able to control father and make him beg for her love.)

Real progress in the Christian life is not gauged by our knowledge of scripture, our church attendance, time in prayer, or even our witnessing (although it isn't less than these things) Maturity in the Christian life is measured by only one test: how much closer to his character have we become? the result of the Spirit's work is more not more activity. No, the results of his work are in in our quality of life, they are "love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, self-control.

Deep within every modern American female, whether she will admit it or not, lingers the image of an ideal man. It isn't necessarily photo quality, it rarely involves specific physical characteristics. No, this image is more like the promise of a feeling, a swept-off-your-feet, powerless-to-control-it, how-awesome-is-this-guy sentiment that she hopes someone special will someday inspire. Left to its own devices, the brain will keep this feeling dormant until truly warranted by a real-life flesh-and-blood person.

High performers whom exhibit tremendous self-control tend to be burden by their own competence. Studies indicate that being extraordinary competent can place a person under an unusual amount of stress because it raises other people’s expectation of them. The more task that an exemplary employee produces with a ‘go-getting personality’ while maintaining high quality relationships with peers and clients, the more an organization tends to underestimates their actual effort and the more it expects of them. Other people do not comprehend how difficult it is for a high performer to complete multifaceted tasks. They also tend to underestimate how much effort an enterprising person exerts who maintains a positive and pleasant attitude while completing difficult assignments.

If you want to compliment a girl or woman, compliment her on something she can actually control. Reinforce the idea that being hardworking, focused, kind, creative, and generous matter. None of these qualities require any particular body shape or hairstyle. Tell her you notice how much effort she puts into the things she cares about. Tell her that you enjoy spending time with her because she is interesting. Tell her that she inspires you and then explain why or how.

To be like the rock that the waves keep crashing over. It stands unmoved and the raging of the sea falls still around it. 49a. —It’s unfortunate that this has happened. No. It’s fortunate that this has happened and I’ve remained unharmed by it—not shattered by the present or frightened of the future. It could have happened to anyone. But not everyone could have remained unharmed by it. Why treat the one as a misfortune rather than the other as fortunate? Can you really call something a misfortune that doesn’t violate human nature? Or do you think something that’s not against nature’s will can violate it? But you know what its will is. Does what’s happened keep you from acting with justice, generosity, self-control, sanity, prudence, honesty, humility, straightforwardness, and all the other qualities that allow a person’s nature to fulfill itself? So remember this principle when something threatens to cause you pain: the thing itself was no misfortune at all; to endure it and prevail is great good fortune.

That’s what Papa counting on, no doubt. But romantic love is . . .I don’t wish to say that romantic love itself is a fraud—I’m sure the feelings it inspires are genuine enough, however temporary. But the way it’s held up as this pristine, everlasting joy every woman ought to strive for—when in fact love is more like beef brought over from Argentina on refrigerated ships: It might stay fresh for a while under carefully controlled conditions, but sooner or later it’s qualities will begin to degrade. Love is by and large a perishable good and it is lamentable that young people are asked to make irrevocable, till-death-do-we-part decisions in the midst of a short-lived euphoria.

One helpful approach to identify whether or not the person you are involved with has a narcissistic personality disorder is to reflect on your own feelings. So, as a start, I offer you a list of questions that will assist you in detecting this problem in a particular relationship. 1. Do you frequently feel as if you exist to listen to or admire his or her special talents and sensitivities? 2. Do you frequently feel hurt or annoyed that you do not get your turn and, if you do, the interest and quality of attention is significantly less than the kind of attention you give? 3. Do you sense an intense degree of pride in this person or feel reluctant to offer your opinions when you know they will differ from his or hers? 4. Do you often feel that the quality of your whole interaction will depend upon the kind of mood he or she is in? 5. Do you feel controlled by this person 6. Are you afraid of upsetting him or her for fear of being cut off or retaliated against? 7. Do you have difficulty saying no? 8. Are you exhausted from the kind of energy drain or worry that this relationship causes you?

The less control people had over their work, the higher their blood pressure during work hours. Moreover, blood pressure at home was unrelated to the level of job control, indicating that the spike during work hours was specifically caused by lack of choice on the job. People with little control over their work also experienced more back pain, missed more days of work due to illness in general, and had higher rates of mental illness—the human equivalent of stereotypies, resulting in the decreased quality of life common to animals reared in captivity.

Here was a stupendous possibility of achievement. If we could produce electric effects of the required quality, this whole planet and the conditions of existence on it could be transformed. The sun raises the water of the oceans and winds drive it to distant regions where it remains in a state of most delicate balance. If it were in our power to upset it when and wherever desired, this mighty life-sustaining stream could be at will controlled. We could irrigate arid deserts, create lakes and rivers and provide motive power in unlimited amounts. This would be the most efficient way of harnessing the sun to the uses of man. The consummation depended on our ability to develop electric forces of the order of those in nature.

It is wrong to say that schoolmasters lack heart and are dried-up, soulless pedants! No, by no means. When a child's talent which he has sought to kindle suddenly bursts forth, when the boy puts aside his wooden sword, slingshot, bow-and-arrow and other childish games, when he begins to forge ahead, when the seriousness of the work begins to transform the rough-neck into a delicate, serious and an almost ascetic creature, when his face takes on an intelligent, deeper and more purposeful expression - then a teacher's heart laughs with happiness and pride. It is his duty and responsibility to control the raw energies and desires of his charges and replace them with calmer, more moderate ideals. What would many happy citizens and trustworthy officials have become but unruly, stormy innovators and dreamers of useless dreams, if not for the effort of their schools? In young beings there is something wild, ungovernable, uncultured which first has to be tamed. It is like a dangerous flame that has to be controlled or it will destroy. Natural man is unpredictable, opaque, dangerous, like a torrent cascading out of uncharted mountains. At the start, his soul is a jungle without paths or order. And, like a jungle, it must first be cleared and its growth thwarted. Thus it is the school's task to subdue and control man with force and make him a useful member of society, to kindle those qualities in him whose development will bring him to triumphant completion.

It's WW2 and there are wage controls in place. Instead of health care, companies decide to offer employees shoes. Having absorbed those costs, they later lobby for every company to be required to offer shoes. That calls forth regulation and monopolization of the shoe industry. Shoes are heavily subsidized. Every shoe must be approved. Producers must be domestic. They must adhere to a certain quality. They can't discriminate based on foot size or individual need. Prices rise, and some people lack shoes, so the Affordable Shoe Act forces everyone to buy into an official shoe plan or pay a fee. Here we have a perfect plan for making shoes egregiously expensive. The entire country would be consumed with the fear of being shoeless if they lose their job. The left wing calls for a single shoe provider to offer universal shoes and the right wing meekly suggests that shoe makers be permitted to sell across state lines. Meanwhile, libertarians suggest that we just forget the whole thing and let the market make and deliver shoes of every quality to anyone from anyone. Everyone screams that this is an insane and dangerous idea.

Quick Review of Core Behavior Patterns Reds are quick and more than happy to take command if needed. They make things happen. However, when they get going, they become control freaks and can be hopeless to deal with. And they repeatedly trample on people’s toes. Yellows can be amusing, creative, and elevate the mood regardless of who they’re with. However, when they are given unlimited space, they will consume all the oxygen in the room, they won’t allow anyone into a conversation, and their stories will reflect reality less and less. The friendly Greens are easy to hang out with because they are so pleasant and genuinely care for others. Unfortunately, they can be too wishy-washy and unclear. Anyone who never takes a stand eventually becomes difficult to handle. You don’t know where they really stand, and indecision kills the energy in other people. The analytical Blues are calm, levelheaded, and think before they speak. Their ability to keep a cool head is undoubtedly an enviable quality for all who aren’t capable of doing that. However, Blues’ critical thinking can easily turn to suspicion and questioning those around them. Everything can become suspect and sinister.

Science is possible only where situations repeat themselves, or where you have some control over them, and where do you have more repetition and control than in the army? A cube would not be a cube if it were not just as rectangular at nine o'clock as at seven. The same kind of rules work for keeping the planets in orbit as in ballistics. We'd have no way of understanding or judging anything if things flitted past us only once. Anything that has to be valid and have a name must be repeatable, it must be represented by many specimens, and if you had never seen the moon before, you'd think it was a flashlight.Incidentally, the reason God is such an embarrassment to science is that he was seen only once, at the Creation, before there were any trained observers around.

Of a real, true contract, on whatsoever subject, there is no vestige in Rousseau's book. To give an exact idea of his theory, I cannot do better than compare it with a commercial agreement, in which the names of the parties, the nature and value of the goods, products and services involved, the conditions of quality, delivery, price, reimbursement, everything in fact which constitutes the material of contracts, is omitted, and nothing is mentioned but penalties and jurisdictions. "Indeed, Citizen of Geneva, you talk well. But before holding forth about the sovereign and the prince, about the policeman and the judge, tell me first what is my share of the bargain? What? You expect me to sign an agreement in virtue of which I may be prosecuted for a thousand transgressions, by municipal, rural, river and forest police, handed over to tribunals, judged, condemned for damage, cheating, swindling, theft, bankruptcy, robbery, disobedience to the laws of the State, offence to public morals, vagabondage,--and in this agreement I find not a word of either my rights or my obligations, I find only penalties! "But every penalty no doubt presupposes a duty, and every duty corresponds to a right. Where then in your agreement are my rights and duties? What have I promised to my fellow citizens? What have they promised to me? Show it to me, for without that, your penalties are but excesses of power, your law-controlled State a flagrant usurpation, your police, your judgment and your executions so many abuses. You who have so well denied property, who have impeached so eloquently the inequality of conditions among men, what dignity, what heritage, have you for me in your republic, that you should claim the right to judge me, to imprison me, to take my life and honor? Perfidious declaimer, have you inveighed so loudly against exploiters and tyrants, only to deliver me to them without defence?

Since the values of the market were the highest criteria, persons also became valued as commodities which could be bought and sold. A person's worth is then his salable market value, whether it is skill or 'personality' that is up for sale. [...] The market value, then, becomes the individual's valuation of himself, so that self-confidence and 'self-feeling' (ones experience of identity with one's self) are largely reflections of what others think of one, in this case the 'others' being those who represent the market. Thus contemporary economic processes have contributed not only to an alienation of man from man, but likewise to 'self-alienation' - an alienation of the individual from himself. As Fromm very well summarizes the point: Since modern man experiences himself both as the seller and as the commodity to be sold on the market, his self-esteem depends on conditions beyond his control. If he is 'successful,' he is valuable; if he is not, he is worthless. The degree of insecurity which results from this orientation can hardly be overestimated. If one feels that one's own value is not constituted primarily by the human qualities one possesses, but by one's succes on a competitive market with ever-changing conditions, one's self-esteem is bound to be shaky and in constant need of confirmation by others. [Erich Fromm, Man for himself] In such a situation one is driven to strive relentlessly for 'succes'; this is the chief way to validate ones self and to allay anxiety. And any failure in the competitive struggle is a threat to the quasi-esteem for one's self - which, quasi though it be, is all one has in such a situation. This obviously leads to powerful feelings of helplessness and inferiority. [p.169f]

My new mistress proved to be all she appeared when I first met her at the door,—a woman of the kindest heart and finest feelings. She had never had a slave under her control previously to myself, and prior to her marriage she had been dependent upon her own industry for a living. She was by trade a weaver; and by constant application to her business, she had been in a good degree preserved from the blighting and dehumanizing effects of slavery. I was utterly astonished at her goodness. I scarcely knew how to behave towards her. She was entirely unlike any other white woman I had ever seen. I could not approach her as I was accustomed to approach other white ladies. My early instruction was all out of place. The crouching servility, usually so acceptable a quality in a slave, did not answer when manifested toward her. Her favor was not gained by it; she seemed to be disturbed by it. She did not deem it impudent or unmannerly for a slave to look her in the face. The meanest slave was put fully at ease in her presence, and none left without feeling better for having seen her. Her face was made of heavenly smiles, and her voice of tranquil music.

Now I ask you: what can be expected of man since he is a being endowed with strange qualities? Shower upon him every earthly blessing, drown him in a sea of happiness, so that nothing but bubbles of bliss can be seen on the surface; give him economic prosperity, such that he should have nothing else to do but sleep, eat cakes and busy himself with the continuation of his species, and even then out of sheer ingratitude, sheer spite, man would play you some nasty trick. He would even risk his cakes and would deliberately desire the most fatal rubbish, the most uneconomical absurdity, simply to introduce into all this positive good sense his fatal fantastic element. It is just his fantastic dreams, his vulgar folly that he will desire to retain, simply in order to prove to himself—as though that were so necessary—that men still are men and not the keys of a piano, which the laws of nature threaten to control so completely that soon one will be able to desire nothing but by the calendar. And that is not all: even if man really were nothing but a piano-key, even if this were proved to him by natural science and mathematics, even then he would not become reasonable, but would purposely do something perverse out of simple ingratitude, simply to gain his point. And if he does not find means he will contrive destruction and chaos, will contrive sufferings of all sorts, only to gain his point! He will launch a curse upon the world, and as only man can curse (it is his privilege, the primary distinction between him and other animals), may be by his curse alone he will attain his object—that is, convince himself that he is a man and not a piano-key! If you say that all this, too, can be calculated and tabulated—chaos and darkness and curses, so that the mere possibility of calculating it all beforehand would stop it all, and reason would reassert itself, then man would purposely go mad in order to be rid of reason and gain his point! I believe in it, I answer for it, for the whole work of man really seems to consist in nothing but proving to himself every minute that he is a man and not a piano-key! It may be at the cost of his skin, it may be by cannibalism! And this being so, can one help being tempted to rejoice that it has not yet come off, and that desire still depends on something we don’t know?

The argument was this: a civilization shackled to the strictures of excessive control on its populace, from choice of religion through to the production of goods, will sap the will and the ingenuity of its people – for whom such qualities are no longer given sufficient incentive or reward. At face value, this is accurate enough. Trouble arrives when the opponents to such a system institute its extreme opposite, where individualism becomes godlike and sacrosanct, and no greater service to any other ideal (including community) is possible. In such a system rapacious greed thrives behind the guise of freedom, and the worst aspects of human nature come to the fore, a kind of intransigence as fierce and nonsensical as its maternalistic counterpart. And so, in the clash of these two extreme systems, one is witness to brute stupidity and blood-splashed insensitivity; two belligerent faces glowering at each other across the unfathomed distance, and yet, in deed and in fanatic regard, they are but mirror reflections. This would be amusing if it weren’t so pathetically idiotic…

Higher purpose: I am here to serve. I am here to inspire. I am here to love. I am here to live my truth. Communion: I will appreciate someone who doesn’t know that I feel that way. I will overlook the tension and be friendly to someone who has ignored me. I will express at least one feeling that has made me feel guilty or embarrassed. Awareness: I will spend ten minutes observing instead of speaking. I will sit quietly by myself just to sense how my body feels. If someone irritates me, I will ask myself what I really feel beneath the anger—and I won’t stop paying attention until the anger is gone. Acceptance: I will spend five minutes thinking about the best qualities of someone I really dislike. I will read about a group that I consider totally intolerant and try to see the world as they do. I will look in the mirror and describe myself exactly as if I were the perfect mother or father I wish I had had (beginning with the sentence “How beautiful you are in my eyes”). Creativity: I will imagine five things I could do that my family would never expect—and then I will do at least one of them. I will outline a novel based on my life (every incident will be true, but no one would ever guess that I am the hero). I will invent something in my mind that the world desperately needs. Being: I will spend half an hour in a peaceful place doing nothing except feeling what it is like to exist. I will lie outstretched on the grass and feel the earth languidly revolving under me. I will take in three breaths and let them out as gently as possible. Efficiency: I will let at least two things out of my control and see what happens. I will gaze at a rose and reflect on whether I could make it open faster or more beautifully than it already does—then I will ask if my life has blossomed this efficiently. I will lie in a quiet place by the ocean, or with a tape of the sea, and breathe in its rhythms. Bonding: When I catch myself looking away from someone, I will remember to look into the person’s eyes. I will bestow a loving gaze on someone I have taken for granted. I will express sympathy to someone who needs it, preferably a stranger. Giving: I will buy lunch and give it to someone in need on the street (or I will go to a café and eat lunch with the person). I will compliment someone for a quality that I know the individual values in him- or herself. I will give my children as much of my undivided time today as they want. Immortality: I will read a scripture about the soul and the promise of life after death. I will write down five things I want my life to be remembered for. I will sit and silently experience the gap between breathing in and breathing out, feeling the eternal in the present moment.

In Tibet, we have a traditional image, the windhorse, which represents a balanced relationship between the wind and the mind. The horse represents wind and movement. On its saddle rides a precious jewel. That jewel is our mind. A jewel is a stone that is clear and reflects light. There is a solid, earthly element to it. You can pick it up in your hand, and at the same time you can see through it. These qualities represent the mind: it is both tangible and translucent. The mind is capable of the highest wisdom. It can experience love and compassion, as well as anger. It can understand history, philosophy, and mathematics—and also remember what’s on the grocery list. The mind is truly like a wish-fulfilling jewel. With an untrained mind, the thought process is said to be like a wild and blind horse: erratic and out of control. We experience the mind as moving all the time—suddenly darting off, thinking about one thing and another, being happy, being sad. If we haven’t trained our mind, the wild horse takes us wherever it wants to go. It’s not carrying a jewel on its back—it’s carrying an impaired rider. The horse itself is crazy, so it is quite a bizarre scene. By observing our own mind in meditation, we can see this dynamic at work. Especially in the beginning stages of meditation, we find it extremely challenging to control our mind. Even if we wish to control it, we have very little power to do so, like the infirm rider. We want to focus on the breathing, but the mind keeps darting off unexpectedly. That is the wild horse. The process of meditation is taming the horse so that it is in our control, while making the mind an expert rider.

But where should he begin? - Well, then, the trouble with the English was their: Their: In a word, Gibreel solemnly pronounced, their weather. Gibreel Farishta floating on his cloud formed the opinion that the moral fuzziness of the English was meteorologically induced. 'When the day is not warmer than the night,' he reasoned, 'when the light is not brighter than the dark, when the land is not drier than the sea, then clearly a people will lose the power to make distinctions, and commence to see everything - from political parties to sexual partners to religious beliefs - as much-the-same, nothing-to-choose, give-or-take. What folly! For truth is extreme, it is so and not thus, it is him and not her; a partisan matter, not a spectator sport. It is, in brief, heated. City,' he cried, and his voice rolled over the metropolis like thunder, 'I am going to tropicalize you.' Gibreel enumerated the benefits of the proposed metamorphosis of London into a tropical city: increased moral definition, institution of a national siesta, development of vivid and expansive patterns of behaviour among the populace, higher-quality popular music, new birds in the trees (macaws, peacocks, cockatoos), new trees under the birds (coco-palms, tamarind, banyans with hanging beards). Improved street-life, outrageously coloured flowers (magenta, vermilion, neon-green), spider-monkeys in the oaks. A new mass market for domestic air-conditioning units, ceiling fans, anti-mosquito coils and sprays. A coir and copra industry. Increased appeal of London as a centre for conferences, etc.: better cricketeers; higher emphasis on ball-control among professional footballers, the traditional and soulless English commitment to 'high workrate' having been rendered obsolete by the heat. Religious fervour, political ferment, renewal of interest in the intellegentsia. No more British reserve; hot-water bottles to be banished forever, replaced in the foetid nights by the making of slow and odorous love. Emergence of new social values: friends to commence dropping in on one another without making appointments, closure of old-folks' homes, emphasis on the extended family. Spicier foods; the use of water as well as paper in English toilets; the joy of running fully dressed through the first rains of the monsoon. Disadvantages: cholera, typhoid, legionnaires' disease, cockroaches, dust, noise, a culture of excess. Standing upon the horizon, spreading his arms to fill the sky, Gibreel cried: 'Let it be.

For many generations, as long as the divine nature lasted in them, they were obedient to the laws, and well-affectioned towards the god, whose seed they were; for they possessed true and in every way great spirits, uniting gentleness with wisdom in the various chances of life, and in their intercourse with one another. They despised everything but virtue, caring little for their present state of life, and thinking lightly of the possession of gold and other property, which seemed only a burden to them; neither were they intoxicated by luxury; nor did wealth deprive them of their self-control; but they were sober, and saw clearly that all these goods are increased by virtue and friendship with one another, whereas by too great regard and respect for them, they are lost and friendship with them. By such reflections and by the continuance in them of a divine nature, the qualities which we have described grew and increased among them; but when the divine portion began to fade away, and became diluted too often and too much with the mortal admixture, and the human nature got the upper hand, they then, being unable to bear their fortune, behaved unseemly, and to him who had an eye to see grew visibly debased, for they were losing the fairest of their precious gifts; but to those who had no eye to see the true happiness, they appeared glorious and blessed at the very time when they were full of avarice and unrighteous power.

In every interview I’m asked what’s the most important quality a novelist has to have. It’s pretty obvious: talent. Now matter how much enthusiasm and effort you put into writing, if you totally lack literary talent you can forget about being a novelist. This is more of a prerequisite than a necessary quality. If you don’t have any fuel, even the best car won’t run.The problem with talent, though, is that in most cases the person involved can’t control its amount or quality. You might find the amount isn’t enough and you want to increase it, or you might try to be frugal and make it last longer, but in neither case do things work out that easily. Talent has a mind of its own and wells up when it wants to, and once it dries up, that’s it. Of course, certain poets and rock singers whose genius went out in a blaze of glory—people like Schubert and Mozart, whose dramatic early deaths turned them into legends—have a certain appeal, but for the vast majority of us this isn’t the model we follow. If I’m asked what the next most important quality is for a novelist, that’s easy too: focus—the ability to concentrate all your limited talents on whatever’s critical at the moment. Without that you can’t accomplish anything of value, while, if you can focus effectively, you’ll be able to compensate for an erratic talent or even a shortage of it. I generally concentrate on work for three or four hours every morning. I sit at my desk and focus totally on what I’m writing. I don’t see anything else, I don’t think about anything else. … After focus, the next most important thing for a novelist is, hands down, endurance. If you concentrate on writing three or four hours a day and feel tired after a week of this, you’re not going to be able to write a long work. What’s needed of the writer of fiction—at least one who hopes to write a novel—is the energy to focus every day for half a year, or a year, or two years. … Fortunately, these two disciplines—focus and endurance—are different from talent, since they can be acquired and sharpened through training. You’ll naturally learn both concentration and endurance when you sit down every day at your desk and train yourself to focus on one point. This is a lot like the training of muscles I wrote of a moment ago. You have to continually transmit the object of your focus to your entire body, and make sure it thoroughly assimilates the information necessary for you to write every single day and concentrate on the work at hand. And gradually you’ll expand the limits of what you’re able to do. Almost imperceptibly you’ll make the bar rise. This involves the same process as jogging every day to strengthen your muscles and develop a runner’s physique. Add a stimulus and keep it up. And repeat. Patience is a must in this process, but I guarantee results will come. In private correspondence the great mystery writer Raymond Chandler once confessed that even if he didn’t write anything, he made sure he sat down at his desk every single day and concentrated. I understand the purpose behind his doing this. This is the way Chandler gave himself the physical stamina a professional writer needs, quietly strengthening his willpower. This sort of daily training was indispensable to him. … Most of what I know about writing I’ve learned through running every day. These are practical, physical lessons. How much can I push myself? How much rest is appropriate—and how much is too much? How far can I take something and still keep it decent and consistent? When does it become narrow-minded and inflexible? How much should I be aware of the world outside, and how much should I focus on my inner world? To what extent should I be confident in my abilities, and when should I start doubting myself? I know that if I hadn’t become a long-distance runner when I became a novelist, my work would have been vastly different. How different? Hard to say. But something would definitely have been different.

Working hard is important. But more effort does not necessarily yield more results. “Less but better” does. Ferran Adrià, arguably the world’s greatest chef, who has led El Bulli to become the world’s most famous restaurant, epitomizes the principle of “less but better” in at least two ways. First, his specialty is reducing traditional dishes to their absolute essence and then re-imagining them in ways people have never thought of before. Second, while El Bulli has somewhere in the range of 2 million requests for dinner reservations each year, it serves only fifty people per night and closes for six months of the year. In fact, at the time of writing, Ferran had stopped serving food altogether and had instead turned El Bulli into a full-time food laboratory of sorts where he was continuing to pursue nothing but the essence of his craft.1 Getting used to the idea of “less but better” may prove harder than it sounds, especially when we have been rewarded in the past for doing more … and more and more. Yet at a certain point, more effort causes our progress to plateau and even stall. It’s true that the idea of a direct correlation between results and effort is appealing. It seems fair. Yet research across many fields paints a very different picture. Most people have heard of the “Pareto Principle,” the idea, introduced as far back as the 1790s by Vilfredo Pareto, that 20 percent of our efforts produce 80 percent of results. Much later, in 1951, in his Quality-Control Handbook, Joseph Moses Juran, one of the fathers of the quality movement, expanded on this idea and called it “the Law of the Vital Few.”2 His observation was that you could massively improve the quality of a product by resolving a tiny fraction of the problems. He found a willing test audience for this idea in Japan, which at the time had developed a rather poor reputation for producing low-cost, low-quality goods. By adopting a process in which a high percentage of effort and attention was channeled toward improving just those few things that were truly vital, he made the phrase “made in Japan” take on a totally new meaning. And gradually, the quality revolution led to Japan’s rise as a global economic power.3

Dead Seas and Babbling Brooks Not all of us are out of touch with our emotions, but when it comes to talking, all of us are affected by our personality. I have observed two basic personality types. The first I call the “Dead Sea.” In the little nation of Israel, the Sea of Galilee flows south by way of the Jordan River into the Dead Sea. The Dead Sea goes nowhere. It receives but it does not give. This personality type receives many experiences, emotions, and thoughts throughout the day. They have a large reservoir where they store that information, and they are perfectly happy not to talk. If you say to a Dead Sea personality, “What’s wrong? Why aren’t you talking tonight?” he will probably answer, “Nothing’s wrong. What makes you think something’s wrong?” And that response is perfectly honest. He is content not to talk. He could drive from Chicago to Detroit and never say a word and be perfectly happy. On the other extreme is the “Babbling Brook.” For this personality, whatever enters into the eye gate or the ear gate comes out the mouth gate and there are seldom sixty seconds between the two. Whatever they see, whatever they hear, they tell. In fact, if no one is at home to talk to, they will call someone else. “Do you know what I saw? Do you know what I heard?” If they can’t get someone on the telephone, they may talk to themselves because they have no reservoir. Many times a Dead Sea marries a Babbling Brook. That happens because when they are dating, it is a very attractive match. If you are a Dead Sea and you date a Babbling Brook, you will have a wonderful evening. You don’t have to think, “How will I get the conversation started tonight? How will I keep the conversation flowing?” In fact, you don’t have to think at all. All you have to do is nod your head and say, “Uh-huh,” and she will fill up the whole evening and you will go home saying, “What a wonderful person.” On the other hand, if you are a Babbling Brook and you date a Dead Sea, you will have an equally wonderful evening because Dead Seas are the world’s best listeners. You will babble for three hours. He will listen intently to you, and you will go home saying, “What a wonderful person.” You attract each other. But five years after marriage, the Babbling Brook wakes up one morning and says, “We’ve been married five years, and I don’t know him.” The Dead Sea is saying, “I know her too well. I wish she would stop the flow and give me a break.” The good news is that Dead Seas can learn to talk and Babbling Brooks can learn to listen. We are influenced by our personality but not controlled by it. One way to learn new patterns is to establish a daily sharing time in which each of you will talk about three things that happened to you that day and how you feel about them. I call that the “Minimum Daily Requirement” for a healthy marriage. If you will start with the daily minimum, in a few weeks or months you may find quality conversation flowing more freely between you.

Believing is not to be reduced to thinking that such-and-such might be the case. It is not a weaker form of thinking, laced with doubt. Sometimes we speak like this: ‘I believe that the train leaves at 6:13', where ‘I believe that’ simply means that ‘I think (but am not certain) that’. Since the left hemisphere is concerned with what is certain, with knowledge of the facts, its version of belief is that it is just absence of certainty. If the facts were certain, according to its view, I should be able to say ‘I know that’ instead. This view of belief comes from the left hemisphere's disposition towards the world: interest in what is useful, therefore fixed and certain (the train timetable is no good if one can't rely on it). So belief is just a feeble form of knowing, as far as it is concerned. But belief in terms of the right hemisphere is different, because its disposition towards the world is different. The right hemisphere does not ‘know’ anything, in the sense of certain knowledge. For it, belief is a matter of care: it describes a relationship, where there is a calling and an answering, the root concept of ‘responsibility’. Thus if I say that ‘I believe in you’, it does not mean that I think that such-and-such things are the case about you, but can't be certain that I am right. It means that I stand in a certain sort of relation of care towards you, that entails me in certain kinds of ways of behaving (acting and being) towards you, and entails on you the responsibility of certain ways of acting and being as well. It is an acting ‘as if’ certain things were true about you that in the nature of things cannot be certain. It has the characteristic right-hemisphere qualities of being a betweenness: a reverberative, ‘re-sonant’, ‘respons-ible’ relationship, in which each party is altered by the other and by the relationship between the two, whereas the relationship of the believer to the believed in the left-hemisphere sense is inert, unidirectional, and centres on control rather than care. I think this is what Wittgenstein was trying to express when he wrote that ‘my’ attitude towards the other is an ‘attitude towards a soul. I am not of the opinion that he has a soul.’ An ‘opinion’ would be a weak form of knowledge: that is not what is meant by a belief, a disposition or an ‘attitude’. This helps illuminate belief in God. This is not reducible to a question of a factual answer to the question ‘does God exist?’, assuming for the moment that the expression ‘a factual answer’ has a meaning. It is having an attitude, holding a disposition towards the world, whereby that world, as it comes into being for me, is one in which God belongs. The belief alters the world, but also alters me. Is it true that God exists? Truth is a disposition, one of being true to someone or something. One cannot believe in nothing and thus avoid belief altogether, simply because one cannot have no disposition towards the world, that being in itself a disposition. Some people choose to believe in materialism; they act ‘as if’ such a philosophy were true. An answer to the question whether God exists could only come from my acting ‘as if’ God is, and in this way being true to God, and experiencing God (or not, as the case might be) as true to me. If I am a believer, I have to believe in God, and God, if he exists, has to believe in me. Rather like Escher's hands, the belief must arise reciprocally, not by a linear process of reasoning. This acting ‘as if’ is not a sort of cop-out, an admission that ‘really’ one does not believe what one pretends to believe. Quite the opposite: as Hans Vaihinger understood, all knowledge, particularly scientific knowledge, is no more than an acting ‘as if’ certain models were, for the time being, true. Truth and belief, once more, as in their etymology, are profoundly connected. It is only the left hemisphere that thinks there is certainty to be found anywhere.

Humans never outgrow their need to connect with others, nor should they, but mature, truly individual people are not controlled by these needs. Becoming such a separate being takes the whole of a childhood, which in our times stretches to at least the end of the teenage years and perhaps beyond. We need to release a child from preoccupation with attachment so he can pursue the natural agenda of independent maturation. The secret to doing so is to make sure that the child does not need to work to get his needs met for contact and closeness, to find his bearings, to orient. Children need to have their attachment needs satiated; only then can a shift of energy occur toward individuation, the process of becoming a truly individual person. Only then is the child freed to venture forward, to grow emotionally. Attachment hunger is very much like physical hunger. The need for food never goes away, just as the child's need for attachment never ends. As parents we free the child from the pursuit of physical nurturance. We assume responsibility for feeding the child as well as providing a sense of security about the provision. No matter how much food a child has at the moment, if there is no sense of confidence in the supply, getting food will continue to be the top priority. A child is not free to proceed with his learning and his life until the food issues are taken care of, and we parents do that as a matter of course. Our duty ought to be equally transparent to us in satisfying the child's attachment hunger. In his book On Becoming a Person, the psychotherapist Carl Rogers describes a warm, caring attitude for which he adopted the phrase unconditional positive regard because, he said, “It has no conditions of worth attached to it.” This is a caring, wrote Rogers, “which is not possessive, which demands no personal gratification. It is an atmosphere which simply demonstrates I care; not I care for you if you behave thus and so.” Rogers was summing up the qualities of a good therapist in relation to her/his clients. Substitute parent for therapist and child for client, and we have an eloquent description of what is needed in a parent-child relationship. Unconditional parental love is the indispensable nutrient for the child's healthy emotional growth. The first task is to create space in the child's heart for the certainty that she is precisely the person the parents want and love. She does not have to do anything or be any different to earn that love — in fact, she cannot do anything, since that love cannot be won or lost. It is not conditional. It is just there, regardless of which side the child is acting from — “good” or “bad.” The child can be ornery, unpleasant, whiny, uncooperative, and plain rude, and the parent still lets her feel loved. Ways have to be found to convey the unacceptability of certain behaviors without making the child herself feel unaccepted. She has to be able to bring her unrest, her least likable characteristics to the parent and still receive the parent's absolutely satisfying, security-inducing unconditional love. A child needs to experience enough security, enough unconditional love, for the required shift of energy to occur. It's as if the brain says, “Thank you very much, that is what we needed, and now we can get on with the real task of development, with becoming a separate being. I don't have to keep hunting for fuel; my tank has been refilled, so now I can get on the road again.” Nothing could be more important in the developmental scheme of things.