Quality Assurance Quotes

He smiled understandingly-much more than understandingly. It was one of those rare smiles with a quality of eternal reassurance in it, that you may come across four or five times in life. It faced--or seemed to face--the whole eternal world for an instant, and then concentrated on you with an irresistible prejudice in your favor. It understood you just as far as you wanted to be understood, believed in you as you would like to believe in yourself, and assured you that it had precisely the impression of you that, at your best, you hoped to convey.

What's measured improves

What you call passion is not a spiritual force, but friction between the soul and the outside world. Where passion dominates, that does not signify the presence of greater desire and ambition, but rather the misdirection of these qualities toward and isolated and false goal, with a consequent tension and sultriness in the atmosphere. Those who direct the maximum force of their desires toward the center, toward true being, toward perfection, seem quieter than the passionate souls because the flame of their fervor cannot always be seen. In argument, for example, they will not shout or wave their arms. But, I assure you, they are nevertheless, burning with subdued fires.

We reach for the same brand not because we trust its quality but because we want to reassure ourselves that we made a smart choice the last time we bought it.

One of the essential problems for education is that most countries subject their schools to the fast-food model of quality assurance when they should be adopting the Michelin model instead. The future for education is not in standardizing but in customizing; not in promoting groupthink and “deindividuation” but in cultivating the real depth and dynamism of human abilities of every sort.

Software testing is a sport like hunting, it's bughunting.

Try not to have a very small sample size. Because if your sample size is very small, you will end up excluding a lot of people from your studies who should form a part of it.

A good survey design is very important for the success of your project. Make sure that you include a mix of open-ended as well as closed questions in it.

Focus groups for business projects are kind of the same. In this, you are going to collect data from a group of your customers or potential customers rather than your friends.

In the digital world, we have gained access to various online survey tools. Online surveys are replacing the old form of pen and paper surveys because of their ease and convenience.

The sample size is also going to depend on how well you can divide your target market into various groups. Make sure you take everything into consideration while forming your groups.

It's after school, after my double detentions for gym and chemistry, and I'm at Knead, about to begin working on a new piece. I wedge the clay out against my board, enjoying the therapeutic quality of each smack, prod, and punch. As the clay oozes between my fingers and pastes against my skin, images of all sorts begin to pop into my head. I try my best to push them away,to focus instead on the cold and clammy sensation of the mound and the way it helps me relax. But after only a few short minutes of solitude, I hear someone storm their way up the back stairwell. At first I think it's Spencer, but then I hear the voice: "I'm coming up the stairs," Adam bellows. "I'm approaching the studio area, about to pass by the sink." I turn to look, noticing he's standing only a few feet behind me now. "I hope I didn't startle you this time," he says. "Ha-ha." I hold back my smile. "I would have called your cell to tell you I was coming up, but you never gave me your number." "I'm fine," I assure him, unable to stifle a giggle.

Quality takes time and reduces quantity, so it makes you, in a sense, less efficient. The efficiency-optimized organization recognizes quality as its enemy. That's why many corporate Quality Programs are really Quality Reduction Programs in disguise.

He spoke to me with the quality one often encounters in truly wise people—forgiveness. He assured me that people do stupid things, say stupid things, but it doesn’t need to be their intrinsic nature.

Can we discuss this after the wedding?" "No." Damn. It was worth a shot. "Fine." I glanced around the car. How does one ask for privacy in the back of a limo occupied by eight observers? To their credit, my friends did their best impression of quality assurance engineers, checking the seat cushions for stitch durability and picking lint from the carpet.

The proper stuff of fiction” does not exist everything is the proper stuff of fiction every feeling every thought every quality of brain and spirit is drawn upon no perception comes amiss. And if we can imagine the art of fiction come alive and standing in our midst she would undoubtedly bid us break her and bully her as well as honour and love her for so her youth is renewed and her sovereignty assured.

Sampling is directly dependent on your goal. If your goal is to increase your product quality, then you want to research those customers who have been using your products for quite some time. If you want to improve your first impression as a brand, then you can focus on those customers who are new to your brand.

I've always thought you can judge the quality of a villain by his elevator music. Smooth jazz? Devious villainy with an inferiority complex. Pop hits? Ageing villainy trying desperately to be hip. Nero had chosen soft classical, as in the lobby. Oh, well played. this was self-assured villainy. Villainy that said I already own everything and have all the power. Relax. You're going to die in a minute, so you might as well enjoy this soothing string quartet.

Quality must be enforced, otherwise it won't happen. We programmers must be required to write tests, otherwise we won't do it.

We like people for their qualities, but we love them for their defects.” In writing this line I meant to say that we must not simply “accept” imperfection when it is revealed to us—we must celebrate it. This, I assure you, is the true sign of friendship.

My weakness consists in not having a discriminating eye for the incidental --- for the externals, --- no eye for the hod of the rag-picker or the fine linen of the next mean. Next man---that's it. I have met so many men." he pursued, with momentary sadness--- "met them too with a certain, certain impact, let us say; like this fellow, for instance--- and in each case all I could see was merely a human being. A confounded democratic quality of vision which may be better than total blindness, but has been of no advantage to me-- I can assure you. Men expect one to take into account their fine linen. But I never could get up any enthusiasm about these things. Oh! It's a failing; and then comes a soft evening; a lot of men too indolent for whist-- and a story...." [p.44]

One of the essential problems for education is that most countries subject their schools to the fast‐food model of quality assurance when they should be adopting the Michelin model instead. The future for education is not in standardizing but in customizing; not in promoting groupthink and “deindividuation” but in cultivating the real depth and dynamism of human abilities of every sort. For the future, education must be Elemental.

When parties in a state are violent, he offered a wonderful contrivance to reconcile them. The method is this: You take a hundred leaders of each party; you dispose them into couples of such whose heads are nearest of a size; then let two nice operators saw off the occiput of each couple at the same time, in such a manner that the brain may be equally divided. Let the occiputs, thus cut off, be interchanged, applying each to the head of his opposite party-man. It seems indeed to be a work that requires some exactness, but the professor assured us, "that if it were dexterously performed, the cure would be infallible." For he argued thus: "that the two half brains being left to debate the matter between themselves within the space of one skull, would soon come to a good understanding, and produce that moderation, as well as regularity of thinking, so much to be wished for in the heads of those, who imagine they come into the world only to watch and govern its motion: and as to the difference of brains, in quantity or quality, among those who are directors in faction, the doctor assured us, from his own knowledge, that "it was a perfect trifle.

The smart way to be assured of quality organic food is to join a community-sponsored agriculture (CSA) cooperative and buy a share in a local organic farm every year. Every

For a time, the Hanseatics were well appreciated as honorable merchants who ensured quality and fought against unscrupulous practices. They were known as Easterlings because they came from the east, and this is the origin of the word sterling, which meant “of assured value.

The two fundamental dimensions that distinguish people who rise to great heights and accomplish amazing things are will, the drive to take on big challenges, and skill, the capabilities required to turn ambition into accomplishment. The three personal qualities embodied in will are ambition, energy, and focus. The four skills useful in acquiring power are self-knowledge and a reflective mind-set, confidence and the ability to project self-assurance, the ability to read others and empathize with their point of view, and a capacity to tolerate conflict.

In this world, all qualities spring from preferring the wellbeing of others to our own, whereas frustrations, confusion, and pain result from selfish attitudes. By adopting an altruistic outlook and by treating others in the way they deserve, our own happiness is assured as a byproduct. We should realize that self-centeredness is the source of all suffering, and that thinking of others is the source of all happiness.

The emotional qualities are antagonistic to clear reasoning, I assure you that the most winning woman i ever knew was hanged for poisoning three little children for their insurance-money, and the most repellant man of my acquaintance is a philanthropist who has spent nearly a quarter of a million upon the London poor.

The outstanding negative quality of the totalitarian elite is that it never stops to think about the world as it really is and never compares the lies with reality. Its most cherished virtue, correspondingly, is loyalty to the Leader, who, like a talisman, assures the ultimate victory of lie and fiction over truth and reality.

The failure of his mission is assured from the moment he undertakes it. There is something cripplingly true about this, isn’t there? That we are so often the authors of our own misfortunes because of the same qualities which makes us brave, or hopeful, or loving in the first place. This Orpheus hasn’t been gripped by madness, he has been afflicted by fear. And because the fear eventually overwhelms him, the thing he feared comes true.

Agape does not begin by discriminating between worthy and unworthy people, or any qualities people possess. It begins by loving others for their sakes. It is an entirely “neighbor-regarding concern for others,” which discovers the neighbor in every man it meets. Therefore, agape makes no distinction between friend and enemy; it is directed toward both. If one loves an individual merely on account of his friendliness, he loves him for the sake of the benefits to be gained from the friendship, rather than for the friend’s own sake. Consequently, the best way to assure oneself that love is disinterested is to have love for the enemy-neighbor from whom you can expect no good in return, but only hostility and persecution.

In the rosy glow it diffused her companions seemed full of amiable qualities. She liked their elegance; their lightness, their lack of emphasis: even the self-assurance which at times was so like obtuseness now seemed the natural sign of social ascendency. They were lords of the only world she cared for, and they were ready to admit her to their ranks and let her lord it with them. Already she felt within her a stealing allegiance to their standards, an acceptance of their limitations, a disbelief in the things they did not believe in, a contemptuous pity for the people who were not able to live as they lived.

In a way that I haven’t yet figured out how to fully articulate, I believe that children who get to see bald eagles, coyotes, deer, moose, grouse, and other similar sights each morning will have a certain kind of matrix or fabric or foundation of childhood, the nature and quality of which will be increasing rare and valuable as time goes on, and which will be cherished into adulthood, as well as becoming- and this is a leap of faith by me- a source of strength and knowledge to them somehow. That the daily witnessing of the natural wonders is a kind of education of logic and assurance that cannot be duplicated by any other means, or in other place: unique and significant, and, by God, still somehow relevant, even now, in the twenty-first century. For as long as possible, I want my girls to keep believing that beauty, though not quite commonplace and never to pass unobserved or unappreciated, is nonetheless easily witnessed on any day, in any given moment, around any forthcoming bend. And that the wild world has a lovely order and pattern and logic, even in the shouting, disorderly chaos of breaking-apart May and reassembling May. That if there can be a logic an order even in May, then there can be in all seasons and all things.

In the right circumstances, a man can help himself by writing a book about his point, or a pamphlet, or at least a letter to the editor, thereby putting his protest on the historical record, which is marvelously comforting even if nobody reads it. Usually, however, it can be counted on to attract the attention of a few readers who assure the author that he is a new Copernicus, whereupon they introduce themselves as unrecognized Newtons. This custom of picking points out of each other's fur is widespread and a great comfort, but it is without lasting effect because the participants soon fall to quarreling and find themselves isolated again.

The job of tests, and the people that develop and runs tests, is to prevent defects, not to find them. A quality assurance organization should champion processes that build quality into the code from the start rather than test quality in later. This is not to say that verification is unnecessary. Final verification is a good idea. It’s just that finding defects should be the exception, not the rule, during verification. If verification routinely triggers test-and-fix cycles, then the development process is defective.

To have a man whose name is on the label showing such interest, commitment, and determination for the best is a wonderful thing. This is someone who will throw money at quality, who believes in being the best. Never knock it. Would you prefer to have a bean counter in corporate headquarters, someone who never comes near the brewery, making decisions solely on the basis of the bottom line and profit margins?

If you would not spend time looking at it, do not ship it. One of the best quality assurance rules of thumb is to avoid publishing content that you would not consume. Simple, yet so hard to execute on. My audience deserves my very best. Repeat that to yourself every single day.

I write them to improve my productivity as a programmer. Making the quality assurance department happy is just a side effect. Unit tests are highly localized. Each test class works within a single package. It tests the interfaces to other packages, but beyond that it assumes the rest just works. Functional tests are a different animal. They are written to ensure the software as a whole works. They provide quality assurance to the customer and don't care about programmer productivity. They should be developed by a different team, one who delights in finding bugs.

She laughed, the sound dancing around the room with the airy quality of chimes. “My life is forfeit. You’ve made that clear. Perhaps we should move past that issue and get to the matter at hand.” “By all means.” She took a moment to steady herself. “I want to tell you a story.” “Excuse me?” For the first time, she saw a distinct emotion ripple across his features. Are you surprised? Rest assured, it won’t be the last time, Khalid Ibn al-Rashid. “I

Tests are sometimes mistaken with quality assurance. These two notions are not identical: 1) quality assurance ensures that the organization's processes are implemented and applied correctly; 2) testing identifies defects and failures, and provides information on the software and the risks associated with their release to the market

Judge us on the quality of our products, and not the quantity of our paperwork.

When the choice is no longer between quality or numbers or both, then a decision can be postponed.

Take heart, Maya. As a bookseller, I assure you that prizewinning can be somewhat important for sales but rarely matters much in terms of quality.

If you do anything with mediocrity, you will do everything with mediocrity.

So many women and non-binary people told me a similar story: they had people in their lives that they looked up to, who they thought were beautiful and assured and real, but they couldn't see that they themselves had qualities worthy of that admiration too; they could only see their own qualities in a positive light when they saw them reflected in someone else.

A 2012 CNBC report ranked the fifty states by overall quality of life, and Vermont placed third. New Hampshire, the second-least-religious state, was first in quality of life, and Maine, the third-least-religious state, was fourth in quality of life. At the other end of the list were Alabama (third-most-religious state) ranked forty-seventh for quality of life, and Louisiana (fourth-most-religious state) ranked fiftieth for quality of life.8 A 2012 ranking of the most and least peaceful states in America showed the same pattern. States with the lowest violent crime are 1. Maine, 2. Vermont, and 3. New Hampshire, the three least-religious states in America. The most dangerous state in America, with the highest murder and incarceration rates, is also the fourth-most-religious state, Louisiana.9 Statistics and rankings do not prove that Christianity caused or exacerbates the challenges faced by the most religious states in America, of course. What is clear, however, is that Christianity has not solved its most serious problems, despite repeated assurances from Christians that it can and does.

The coming of Caesarism breaks the dictature of money and its political weapon, democracy. After a long triumph of world-city economy and its interests over political creative force, the political side of life manifests itself after all as the stronger of the two. The sword is victorious over the money, the master-will subdues again the plunderer-will. If we call these money-powers 'Capitalism,' then we may designate as Socialism the will to call into life a mighty politico-economic order that transcends all class interests, a system of lofty thoughtfulness and duty-sense that keeps the whole in fine condition for the decisive battle of its history, and this battle is also the battle of money and law. The private powers of the economy want free paths for their acquisition of great resources. No legislation must stand in their way. They want to make the laws themselves, in their interests, and to that end they make use of the tool they have made for themselves, democracy, the subsidized party. Law needs, in order to resist this onslaught, a high tradition and an ambition of strong families that finds its satisfaction not in the heaping-up of riches, but in the tasks of true rulership, above and beyond all money-advantage. A power can be overthrown only by another power, not by a principle, and no power that can confront money is left but this one. Money is overthrown and abolished only by blood. Life is alpha and omega, the cosmic stream in microcosmic form. It is the fact of facts within the world-as-history. Before the irresistible rhythm of the generation-sequence, everything built up by the waking-consciousness in its intellectual world vanishes at the last. Ever in History it is life and life only race-quality, the triumph of the will-to-power and not the victory of truths, discoveries, or money that signifies. World-history is the world court, and it has ever decided in favour of the stronger, fuller, and more self-assured life decreed to it, namely, the right to exist, regardless of whether its right would hold before a tribunal of waking-consciousness.

Monitoring the results of delegation resembles the monitoring used in quality assurance. We should apply quality assurance principles and monitor at the lowest-added-value stage of the process. For example, review rough drafts of reports that you have delegated; don’t wait until your subordinates have spent time polishing them into final form before you find out that you have a basic problem with the contents.

one of those rare smiles with a quality of eternal reassurance in it, that you may come across four or five times in life. It faced—or seemed to face—the whole external world for an instant, and then concentrated on YOU with an irresistible prejudice in your favor. It understood you just so far as you wanted to be understood, believed in you as you would like to believe in yourself and assured you that it had precisely the impression of you that, at your best, you hoped to convey.

...Agape does not begin by discriminating between worthy and unworthy people, or any qualities people possess. It begins by loving others for their sakes. It is an entirely ‘neighbor-regarding concern for others,’ which discovers the neighbor in every man it meets. Therefore, Agape makes no distinction between friend and enemy; it is directed toward both. If one loves an individual merely on account of his friendliness, he loves him for the sake of the benefits to be gained from the friendship, rather than for the friend’s own sake. Consequently, the best way to assure oneself that love is disinterested is to have love for the enemy-neighbor from whom you can expect no good in return, but only hostility and persecution.

It was one of those rare smiles with a quality of eternal reassurance in it, that you may come across four or five times in life. It faced—or seemed to face—the whole external world for an instant, and then concentrated on YOU with an irresistible prejudice in your favor. It understood you just so far as you wanted to be understood, believed in you as you would like to believe in yourself and assured you that it had precisely the impression of you that, at your best, you hoped to convey.

The job of a tester is to prove that the software is bug free, while it has to be the other way around: The job of a tester is to prove that the software is broken. The better testers are doing their jobs, the more bugs they manage to find and report.

Fake it til you make it. Okay, here's the one to avoid. Attempt this bit of pop psychology at your peril. Originally an observation made by Aristotle, "Men acquire a particular quality by constantly acting a certain way," the modern version has become tainted by its suggested swagger, and if performed in that fashion can easily go wrong. The very notion of straying far from our real selves is at odds with the central premise of this book. Confidence isn't about pretending or putting on an act; it springs from the genuine accomplishment and work. Jenny Crocker told us, in fact, that not only does faking it not work as a confidence booster, but it almost certainly make us feel less secure, because knowingly masquerading as something we're not makes us anxious. Moreover, as good as we might be at faking it, we'll certainly project those subtle false signals described by Cameron Anderson, and that won't help us much, either. The appeal of faking it, if only for a while, is that it offers a crutch --a way to begin. Here's a better way to reframe the premise for a quick confidence jump start: Don't pretend to be anything or anyone -- simply take action. Do one small brave thing, and then enxt one will be easier, and soon confidence will flow. We know -- fake it till you make it sounds catchier -- but this actually works.

Salvador Dalí’s aberrations are partly explicable. Perhaps they are a way of assuring himself that he is not commonplace. The two qualities that Dali unquestionably possesses are a gift for drawing and an atrocious egoism. ‘At seven’, he says in the first paragraph of his book, ‘I wanted to be Napoleon. And my ambition has been growing steadily ever since.’ This is worded in a deliberately startling way, but no doubt it is substantially true. Such feelings are common enough. ‘I knew I was a genius’, somebody once said to me, ‘long before I knew what I was going to be a genius about.

What you describe is parasitism, not love. When you require another individual for your survival, you are a parasite on that individual. There is no choice, no freedom involved in your relationship. It is a matter of necessity rather than love. Love is the free exercise of choice. Two people love each other only when they are quite capable of living without each other but choose to live with each other. We all-each and every one of us-even if we try to pretend to others and to ourselves that we don't have dependency needs and feelings, all of us have desires to be babied, to be nurtured without effort on our parts, to be cared for by persons stronger than us who have our interests truly at heart. No matter how strong we are, no matter how caring and responsible and adult, if we look clearly into ourselves we will find the wish to be taken care of for a change. Each one of us, no matter how old and mature, looks for and would like to have in his or her life a satisfying mother figure and father figure. But for most of us these desires or feelings do not rule our lives; they are not the predominant theme of our existence. When they do rule our lives and dictate the quality of our existence, then we have something more than just dependency needs or feelings; we are dependent. Specifically, one whose life is ruled and dictated by dependency needs suffers from a psychiatric disorder to which we ascribe the diagnostic name "passive dependent personality disorder." It is perhaps the most common of all psychiatric disorders. People with this disorder, passive dependent people, are so busy seeking to be loved that they have no energy left to love…..This rapid changeability is characteristic of passive dependent individuals. It is as if it does not matter whom they are dependent upon as long as there is just someone. It does not matter what their identity is as long as there is someone to give it to them. Consequently their relationships, although seemingly dramatic in their intensity, are actually extremely shallow. Because of the strength of their sense of inner emptiness and the hunger to fill it, passive dependent people will brook no delay in gratifying their need for others. If being loved is your goal, you will fail to achieve it. The only way to be assured of being loved is to be a person worthy of love, and you cannot be a person worthy of love when your primary goal in life is to passively be loved. Passive dependency has its genesis in lack of love. The inner feeling of emptiness from which passive dependent people suffer is the direct result of their parents' failure to fulfill their needs for affection, attention and care during their childhood. It was mentioned in the first section that children who are loved and cared for with relative consistency throughout childhood enter adulthood with a deep seated feeling that they are lovable and valuable and therefore will be loved and cared for as long as they remain true to themselves. Children growing up in an atmosphere in which love and care are lacking or given with gross inconsistency enter adulthood with no such sense of inner security. Rather, they have an inner sense of insecurity, a feeling of "I don't have enough" and a sense that the world is unpredictable and ungiving, as well as a sense of themselves as being questionably lovable and valuable. It is no wonder, then, that they feel the need to scramble for love, care and attention wherever they can find it, and once having found it, cling to it with a desperation that leads them to unloving, manipulative, Machiavellian behavior that destroys the very relationships they seek to preserve. In summary, dependency may appear to be love because it is a force that causes people to fiercely attach themselves to one another. But in actuality it is not love; it is a form of antilove. Ultimately it destroys rather than builds relationships, and it destroys rather than builds people.

Mistress mine, your unique and special quality is this: When I'm around you, I'm happy." "Richard!" "Quit blubbering. Can't stand a female who has to lick tears off her upper lip." "Brute. I'll cry if I goddam well feel like it... and I need this one. Richard, I love you." "I'm fond of you, too, monkey face. What I was saying was that, if your present pack of lies is wearing thin, don't bother to build up another structure filled with solemn assurances that this is at last the truth, the whole truth, and nothing but the truth. Forget it. The old structure may be threadbare -- but I don't care. I'm not looking for holes or inconsistencies because I don't care. I just want to live with you and hold your hand and hear you snore.

At Bruce's Air Conditioning, you can rest assured that you’re going with a company that cares about service quality and customer support. Bruce’s Air Conditioning has been providing expert, full-service residential and commercial heating, ventilation, air conditioning and HVAC repair in Gilbert. We want to become your first choice for an AC installation in Gilbert. Call us anytime at (480) 968-5652 to get started!

The smart way to be assured of quality organic food is to join a community-sponsored agriculture (CSA) cooperative and buy a share in a local organic farm every year. Every week for an average of twenty-four weeks in the North, and all year round in the South, you share the harvest, which can include fresh vegetables, fruit, and free-range eggs, chicken, and lamb. (See the Resources section for information on CSAs.)

REQUIREMENTS TO BE GREAT AT RUNNING HR What kind of person should you look for to comprehensively and continuously understand the quality of your management team? Here are some key requirements:   World-class process design skills Much like the head of quality assurance, the head of HR must be a masterful process designer. One key to accurately measuring critical management processes is excellent process design and control.   A true diplomat Nobody likes a tattletale and there is no way for an HR organization to be effective if the management team doesn’t implicitly trust it. Managers must believe that HR is there to help them improve rather than police them. Great HR leaders genuinely want to help the managers and couldn’t care less about getting credit for identifying problems. They will work directly with the managers to get quality up and only escalate to the CEO when necessary. If an HR leader hoards knowledge, makes power plays, or plays politics, he will be useless.   Industry knowledge Compensation, benefits, best recruiting practices, etc. are all fast-moving targets. The head of HR must be deeply networked in the industry and stay abreast of all the latest developments.   Intellectual heft to be the CEO’s trusted adviser None of the other skills matter if the CEO does not fully back the head of HR in holding the managers to a high quality standard. In order for this to happen, the CEO must trust the HR leader’s thinking and judgment.   Understanding things unspoken When management quality starts to break down in a company, nobody says anything about it, but super-perceptive people can tell that the company is slipping. You need one of those.

The most beneficial quality of family – the assurance that should something happen to one of us, it will happen to each of us. It’s a contract signed in blood at birth: Do you, Tiny Infant Who Knows Nothing, take these completely random people to be permanent fixtures in your life forever and ever? We sign that shit on the dotted line, and we do so happily, because it means, for better or worse, we will not be alone.

There is no way that any of God’s children can be assured of blessings from the Most High without worthy actions in their lives…. We are saved only in direct proportion to the knowledge we gain, but the simple accumulation of facts will in no way save us if we do not possess wisdom…. Change and the development of talents and hidden qualities in each of us are produced by putting into practice the knowledge we have obtained.

All respected economists know that long periods of prosperity have never been assured by markets, but by political leaders who guarantee a high-quality education, spur a dynamic demography through pro-natal policies, encourage investments by great national programs, keep taxes low, limit imports, assure a free and transparent domestic market, support national entrepreneurs, develop research and strictly control immigration.

In the age of slaves, the freeman had still outnumbered them, and now, in the "age of freedom", for the first time liberty had fled from the majority. Genius, statecraft, the very power of leadership having become suspect in a world where the one essential criterion - mediocrity - gives us the comfortable assurance that no leader shall possess any qualities whatsoever above our own immediate comprehension, man has made sure that no man shall be free.

It is of the first importance,’ he said, ‘not to allow your judgment to be biased by personal qualities. A client is to me a mere unit, a factor in a problem. The emotional qualities are antagonistic to clear reasoning. I assure you that the most winning woman I ever knew was hanged for poisoning three little children for their insurance-money, and the most repellant man of my acquaintance is a philanthropist who has spent nearly a quarter of a million upon the London poor.

What happens to the people who became writers because yakking and tweeting and bragging felt to them like intolerably shallow forms of social engagement? What happens to the people who want to communicate in depth, individual to individual, in the quiet and permanence of the printed word, and who were shaped by their love of writers who wrote when publication still assured some kind of quality control and literary reputations were more than a matter of self-promotional decibel levels?

It was one of those rare smiles with a quality of eternal reassurance in it, that you may come across four or five times in life. It faced—or seemed to face—the whole external world for an instant, and then concentrated on you with an irresistible prejudice in your favor. It understood you just so far as you wanted to be understood, believed in you as you would like to believe in yourself, and assured you that it had precisely the impression of you that, at your best, you hoped to convey.

. It was one of those rare smiles with a quality of eternal reassurance in it, that you may come across four or five times in life. It faced—or seemed to face—the whole external world for an instant, and then concentrated on you with an irresistible prejudice in your favor. It understood you just so far as you wanted to be understood, believed in you as you would like to believe in yourself, and assured you that it had precisely the impression of you that, at your best, you hoped to convey.

Neville Chamberlain's politics of appeasement were, as far as we can judge, inspired by good motives; he was probably less motivated by considerations of personal power than were many other British prime ministers, and he sought to preserve peace and to assure the happiness of all concerned. Yet his policies helped to make the Second World War inevitable, and to bring untold miseries to millions of men. Sir Winston Churchill's motives, on the other hand, were much less universal in scope and much more narrowly directed toward personal and national power, yet the foreign policies that sprang from these inferior motives were certainly superior in moral and political quality to those pursued by his predecessor. Judged by his motives, Robespierre was one of the most virtuous men who ever lived. Yet it was the utopian radicalism of that very virtue that made him kill those less virtuous than himself, brought him to the scaffold, and destroyed the revolution of which he was a leader.

The castle is situated at the terminus of a long and upward-winding mountain road. It presents a somewhat forbidding aspect to the world, for there is little about it to suggest gaiety or warmth or any of those qualities that might assure a wayfarer of welcome. Rather, this vast edifice of stone exudes an austerity, cold and repellent, a hint of ancient mysteries long buried, an effluvium of medieval dankness and decay. At night, and most particularly on nights when the moon is slim or cloud-enshrouded, it is a heavy blot upon the horizon, a shadow only, without feature save for its many-turreted outline; and should the moon be temporarily released from her cloudy confinement, her fugitive rays lend scant comfort, for they but serve to throw the castle into sudden, startling chiaroscuro, its windows fleetingly assuming the appearance of sightless though all-seeing orbs, its portcullis becoming for an instant a gaping mouth, its entire form striking the physical and the mental eye as would the sight of a giant skull.

smiled understandingly—much more than understandingly. It was one of those rare smiles with a quality of eternal reassurance in it, that you may come across four or five times in life. It faced—or seemed to face—the whole external world for an instant, and then concentrated on you with an irresistible prejudice in your favour. It understood you just so far as you wanted to be understood, believed in you as you would like to believe in yourself and assured you that it had precisely the impression of you that, at your best, you hoped to convey.

A man goes to knowledge as he goes to war, wide-awake, with fear, with respect, and with absolute assurance. Going to knowledge or going to war in any other manner is a mistake, and whoever makes it will live to regret his steps." I asked him why was it so and he said that when a man has fulfilled those four requisites there are no mistakes for which he will have to account; under such conditions his acts lose the blundering quality of a fool’s acts. If such a man fails, or suffers a defeat, he will have lost only a battle, and there will be no pitiful regrets over that.

WHEN I DESCRIBED THE TUMOR IN MY ESOPHAGUS as a “blind, emotionless alien,” I suppose that even I couldn’t help awarding it some of the qualities of a living thing. This at least I know to be a mistake: an instance of the pathetic fallacy (angry cloud, proud mountain, presumptuous little Beaujolais) by which we ascribe animate qualities to inanimate phenomena. To exist, a cancer needs a living organism, but it cannot ever become a living organism. Its whole malice—there I go again—lies in the fact that the “best” it can do is to die with its host. Either that or its host will find the measures with which to extirpate and outlive it. But, as I knew before I became ill, there are some people for whom this explanation is unsatisfying. To them, a rodent carcinoma really is a dedicated, conscious agent—a slow–acting suicide–murderer—on a consecrated mission from heaven. You haven’t lived, if I can put it like this, until you have read contributions such as this on the websites of the faithful: Who else feels Christopher Hitchens getting terminal throat cancer [sic] was God’s revenge for him using his voice to blaspheme him? Atheists like to ignore FACTS. They like to act like everything is a “coincidence.” Really? It’s just a “coincidence” [that] out of any part of his body, Christopher Hitchens got cancer in the one part of his body he used for blasphemy? Yeah, keep believing that, Atheists. He’s going to writhe in agony and pain and wither away to nothing and then die a horrible agonizing death, and THEN comes the real fun, when he’s sent to HELLFIRE forever to be tortured and set afire. There are numerous passages in holy scripture and religious tradition that for centuries made this kind of gloating into a mainstream belief. Long before it concerned me particularly I had understood the obvious objections. First, which mere primate is so damn sure that he can know the mind of god? Second, would this anonymous author want his views to be read by my unoffending children, who are also being given a hard time in their way, and by the same god? Third, why not a thunderbolt for yours truly, or something similarly awe–inspiring? The vengeful deity has a sadly depleted arsenal if all he can think of is exactly the cancer that my age and former “lifestyle” would suggest that I got. Fourth, why cancer at all? Almost all men get cancer of the prostate if they live long enough: It’s an undignified thing but quite evenly distributed among saints and sinners, believers and unbelievers. If you maintain that god awards the appropriate cancers, you must also account for the numbers of infants who contract leukemia. Devout persons have died young and in pain. Betrand Russell and Voltaire, by contrast, remained spry until the end, as many psychopathic criminals and tyrants have also done. These visitations, then, seem awfully random. My so far uncancerous throat, let me rush to assure my Christian correspondent above, is not at all the only organ with which I have blasphemed. And even if my voice goes before I do, I shall continue to write polemics against religious delusions, at least until it’s hello darkness my old friend. In which case, why not cancer of the brain? As a terrified, half–aware imbecile, I might even scream for a priest at the close of business, though I hereby state while I am still lucid that the entity thus humiliating itself would not in fact be “me.” (Bear this in mind, in case of any later rumors or fabrications.)

HOW TO KNOW IF SOMEONE CAN BE TRUSTED Use this expanded checklist to audit your relationship with regard to your partner toward you and you toward him or her. Show this list and your responses to it to your partner. Ask him or her to use the same list regarding you. If you or your partner are not truly described by this list of positive qualities, discuss what action you can take to change things for the better. MY PARTNER   Shows integrity and lives in accord with standards of fairness and honesty in all his or her dealings. (There is a connection between integrity and trust in the Webster’s Dictionary definition: “Trust is the assured reliance on another’s integrity.”)   May operate on the basis of self-interest but never at my expense or the expense of others.   Will not retaliate, use the silent treatment, resort to violence, or hold a grudge.   Predictably shows me the five A’s.   Supports me when I need him or her. Keeps agreements. Remains faithful.   Does not lie or have a secret life. Genuinely cares about me.   Stands by me and up for me.   Is what he or she appears to be; wants to appear just as he or she is, no matter if at times that is unflattering.

Some people mistakenly refer to software defects as bugs. When called bugs, they seem like pesky things that should be swatted or even ignored. This trivializes a critical problem and fosters a wrong attitude. Thus, when an engineer says there are only a few bugs left in a program, the reaction is one of relief. *Supposed, however, that we called them time bombs instead of bugs.* Would you feel the same sense of relief if a programmer told you that he had thoroughly tested a program and there were only a few time bombs left in it? Just using a different term changes your attitude entirely.

On the rare occasions when the Duchesse had one pointed out to her, she would never have dreamed of bothering about the social credit he might bring, since this was something she conferred and could not receive. She thought only of his real qualities. Mme de Villeparisis and Saint-Loup had assured her of mine. And no doubt she would not have believed them had she not also observed that they could never manage to secure my presence when they wanted it, that I therefore attached no importance to society, which seemed to the Duchesse a sign that an outsider was to be ranked with people she thought of as “agreeable.

Good motives give assurance against deliberately bad policies; they do not guarantee the moral goodness and political success of the policies they inspire. What is important to know, if one wants to understand foreign policy, is not primarily the motives of a statesman, but his intellectual ability to comprehend the essentials of foreign policy, as well as his political ability to translate what he has comprehended into successful political action. It follows that while ethics in the abstract judges the moral qualities of motives, political theory must judge the political qualities of intellect, will, and action.

HERE ARE THE STEPS: Establish rapport. Assure the other person you aren’t out to shame them, and then ask for consent to explore their reasoning. Ask for a claim. Confirm the claim by repeating it back in your own words. Ask if you’ve done a good job summarizing. Repeat until they are satisfied. Clarify their definitions. Use those definitions, not yours. Ask for a numerical measure of confidence in their claim. Ask what reasons they have to hold that level of confidence. Ask what method they’ve used to judge the quality of their reasons. Focus on that method for the rest of the conversation. Listen, summarize, repeat. Wrap up and wish them well.

The illusionists of quantity are performing sleights of hand wherever it concerns the topic of quality. A profession that went from being second in command under the throne, to outsourced to the cheapest external providers, is perhaps one of greatest conflicts of interest society faces today, not to mention the blatant disrespect of the people quality is intended for in the first place. Quality is about ascertaining the absolute best, for the sake of all involved. It therefore, is a lofty profession combining research, science, and morality to make the best judgements for today based on the history of the past in order to most adequately prepare for an ever oncoming future. Most importantly, quality removes personal preference that is not in the best interest of all people. Thus, anyone who would launch a war on quality can be considered an enemy of mankind, as they are would be purveyors of an ultimate breach of trust and security. Until the concept of quality is reinstituted as the governing advisor in all aspects of society, sychophants will chant "more" is "better". They will sell mediocrity at top dollar, and make top profits. Mediocrity should not be the accepted, celebrated standard, it should be the rudimentary blueprint for the greatest rollouts of progress ever marked in human history.

He smiled understandingly—much more than understandingly. It was one of those rare smiles with a quality of eternal reassurance in it, that you may come across four or five times in life. It faced—or seemed to face—the whole external world for an instant, and then concentrated on you with an irresistible prejudice in your favor. It understood you just so far as you wanted to be understood, believed in you as you would like to believe in yourself, and assured you that it had precisely the impression of you that, at your best, you hoped to convey. Precisely at that point it vanished—and I was looking at an elegant young rough-neck, a year or two over thirty, whose elaborate formality of speech just missed being absurd.

Not only does a good army commander not need any special qualities, on the contrary he needs the absence of the highest and best human attributes—love, poetry, tenderness, and philosophic inquiring doubt. He should be limited, firmly convinced that what he is doing is very important (otherwise he will not have sufficient patience), and only then will he be a brave leader. God forbid that he should be humane, should love, or pity, or think of what is just and unjust. It is understandable that a theory of their ‘genius’ was invented for them long ago because they have power! The success of a military action depends not on them, but on the man in the ranks who shouts ‘We are lost!’ or who shouts ‘Hurrah!’ And only in the ranks can one serve with assurance of being useful.

Self-Love Self-love is the quality that determines how much we can be friends with ourselves and, day to day, remain on our own side. When we meet a stranger who has things we don’t, how quickly do we feel ourselves pitiful, and how long can we remain assured by the decency of what we have and are? When another person frustrates or humiliates us, can we let the insult go, able to perceive the senseless malice beneath the attack, or are we left brooding and devastated, implicitly identifying with the verdict of our enemies? How much can the disapproval or neglect of public opinion be offset by the memory of the steady attention of significant people in the past? In relationships, do we have enough self-love to leave an abusive union? Or are we so down on ourselves that we carry an implicit belief that harm is all we deserve? In a different vein, how good are we at apologizing to a lover for things that may be our fault? How rigidly self-righteous do we need to be? Can we dare to admit mistakes or does an admission of guilt or error bring us too close to our background sense of nullity? In the bedroom, how clean and natural or alternatively disgusting and unacceptable do our desires feel? Might they be a little odd, but not for that matter bad or dark, since they emanate from within us and we are not wretches? At work, do we have a reasonable, well-grounded sense of our worth and so feel able to ask for (and properly expect to get) the rewards we are due? Can we resist the need to please others indiscriminately? Are we sufficiently aware of our genuine contribution to be able to say no when we need to?

In the last year, ancestral DNA had become popular with people curious about their genealogy and, though this was much less publicized, as a tool for finding unidentified criminals. Many in law enforcement were wary. There were quality-assurance issues. Privacy issues. Holes knew DNA. Knew it well. In his opinion, ancestral DNA was a tool, not a certainty. He had a Y-DNA profile generated from the EAR’s DNA, which means he isolated the EAR’s paternal lineage. The Y-DNA profile could be input into certain genealogical websites, the kind that people use to find first cousins and the like. You input a set of markers from your Y-DNA profile, anywhere from 12 to 111, and a list of matches is returned, surnames of families with whom you might share a common ancestor. Almost always the matches are at a genetic distance of 1 from you, which doesn’t mean much, relative-seeking-wise. You’re looking for the elusive 0—a close match.

Socrates: Would not he who is fitted to be a guardian, besides the spirited nature, need to have the qualities of a philosopher? Glaucon: I do not apprehend your meaning. S: The trait of which I am speaking, I replied, may be also seen in the dog, and is remarkable in the animal. G: What trait? S: Why, a dog, whenever he sees a stranger, is angry; when an acquaintance, he welcomes him, although the one has never done him any harm, nor the other any good. Did this never strike you as curious? G: The matter never struck me before; but I quite recognize the truth of your remark. S: And surely this instinct of the dog is very charming; —your dog is a true philosopher. G: Why? S: Why, because he distinguishes the face of a friend and of an enemy only by the criterion of knowing and not knowing. And must not an animal be a lover of learning who determines what he likes and dislikes by the test of knowledge and ignorance? G: Most assuredly. S: And is not the love of learning the love of wisdom, which is philosophy?

Galileo's mechanical world was only a partial representation of a finite number of probable worlds, each peculiar to a particular living species; and all these worlds are but a portion of the infinite number of possible worlds that may have once existed or may yet exist. But anything like a single world, common to all species, at all times, under all circumstances, is a purely hypothetical construction, drawn by inference from pathetically insufficient data, prized for the assurance of stability and intelligibility it gives, even though that assurance turns out, under severe examination, to be just another illusion. A butterfly or a beetle, a fish or a fowl, a dog or a dolphin, would have a different report to give even about primary qualities, for each lives in a world conditioned by the needs and environmental opportunities open to his species. In the gray visual world of the dog, smells, near and distant, subtle or violently exciting, probably play the part that colors do in man's world-though in the primal occupation of eating, the dog's world and man's world would approach each other more closely.

How very small she seemed, tucked in the corner of the library with her knees drawn up. For the past hour and a half, she had been a commanding figure, strung tight with energy, her gaze stern and steely. She had worked in millimeters, doing tiny, crucial things to veins and cellular tissue with astonishing precision. Although West knew nothing about surgery, he'd understood that he was witnessing someone perform with rare skill. Now, in her exhaustion, the brilliant surgeon resembled an anxious schoolgirl who had taken a wrong turn on the way home. West liked her a great deal. In fact, he was rather sorry now that he'd kept shrugging off Helen's efforts to introduce them. He'd envisioned the female doctor as a severe matron, probably hostile toward men, and Helen's assurances that Dr. Gibson was quite pretty hadn't been at all convincing. Helen, with her completely unjustified affection for humanity, loved to overestimate people. But Garrett Gibson was more than pretty. She was riveting. An intelligent, accomplished woman with an elusive quality... a suggestion of hidden tenderness... that intrigued him.

It is only because military men are invested with pomp and power and crowds of sychophants flatter power, attributing to it qualities of genius it does not possess. The best generals I have known were, on the contrary, stupid or absent-minded men. Bagratión was the best, Napoleon himself admitted that. And Bonaparte himself! I remember his limited, self-satisfied face on the field of Austerlitz. Not only does a good army commander not need any special qualities, on the contrary he needs the absence of the highest and best human attributes—love, poetry, tenderness, and philosophic inquiring doubt. He should be limited, firmly convinced that what he is doing is very important (otherwise he will not have sufficient patience), and only then will he be a brave leader. God forbid that he should be humane, should love, or pity, or think of what is just and unjust. It is understandable that a theory of their ‘genius’ was invented for them long ago because they have power! The success of a military action depends not on them, but on the man in the ranks who shouts, ‘We are lost!’ or who shouts, ‘Hurrah!’ And only in the ranks can one serve with assurance of being useful.

And why do they all speak of a 'military genius'? Is a man a genius who can order bread to be brought up at the right time and say who is to go to the right and who to the left? It is only because military men are invested with pomp and power and crowds of sychophants flatter power, attributing to it qualities of genius it does not possess. The best generals I have known were, on the contrary, stupid or absent-minded men. Bagration was the best, Napoleon himself admitted that. And of Bonaparte himself! I remember his limited, self-satisfied face on the field of Austerlitz. Not only does a good army commander not need any special qualities, on the contrary he needs the absence of the highest and best human attributes—love, poetry, tenderness, and philosophic inquiring doubt. He should be limited, firmly convinced that what he is doing is very important (otherwise he will not have sufficient patience), and only then will he be a brave leader. God forbid that he should be humane, should love, or pity, or think of what is just and unjust. It is understandable that a theory of their 'genius' was invented for them long ago because they have power! The success of a military action depends not on them, but on the man in the ranks who shouts, 'We are lost!' or who shouts, 'Hurrah!' And only in the ranks can one serve with assurance of being useful.

RICHARD FEYNMAN LETTER TO ARLINE FEYNMAN, 1946 Richard Feynman (1918–1988) shared the 1965 Nobel Prize in Physics for his work on quantum electrodynamics. Unrivaled in his generation for his brilliance and innovation, he was also known for being witty, warm, and unconventional. Those last three qualities were particularly evident in this letter, which he wrote to his wife Arline nearly two years after her death from tuberculosis. Feynman and Arline had been high school sweethearts and married in their twenties. Feynman’s second marriage, in 1952, ended in divorce two years later. His third marriage, in 1960, lasted until his death. D’Arline, I adore you, sweetheart. I know how much you like to hear that—but I don’t only write it because you like it—I write it because it makes me warm all over inside to write it to you. It is such a terribly long time since I last wrote to you—almost two years but I know you’ll excuse me because you understand how I am, stubborn and realistic; & I thought there was no sense to writing. But now I know my darling wife that it is right to do what I have delayed in doing, and that I have done so much in the past. I want to tell you I love you. I want to love you. I always will love you. I find it hard to understand in my mind what it means to love you after you are dead—but I still want to comfort and take care of you—and I want you to love me and care for me. I want to have problems to discuss with you—I want to do little projects with you. I never thought until just now that we can do that together. What should we do. We started to learn to make clothes together—or learn Chinese—or getting a movie projector. Can’t I do something now. No. I am alone without you and you were the “idea-woman” and general instigator of all our wild adventures. When you were sick you worried because you could not give me something that you wanted to & thought I needed. You needn’t have worried. Just as I told you then there was no real need because I loved you in so many ways so much. And now it is clearly even more true—you can give me nothing now yet I love you so that you stand in my way of loving anyone else—but I want you to stand there. You, dead, are so much better than anyone else alive. I know you will assure me that I am foolish & that you want me to have full happiness & don’t want to be in my way. I’ll bet you are surprised that I don’t even have a girl friend (except you, sweetheart) after two years. But you can’t help it, darling, nor can I—I don’t understand it, for I have met many girls & very nice ones and I don’t want to remain alone—but in two or three meetings they all seem ashes. You only are left to me. You are real. My darling wife, I do adore you. I love my wife. My wife is dead. Rich. P.S. Please excuse my not mailing this—but I don’t know your new address.

Hume begins by distinguishing seven kinds of philosophical relation: resemblance, identity, relations of time and place, proportion in quantity or number, degrees in any quality, contrariety, and causation. These, he says, may be divided into two kinds: those that depend only on the ideas, and those that can be changed without any change in the ideas. Of the first kind are resemblance, contrariety, degrees in quality, and proportions in quantity or number. But spatio-temporal and causal relations are of the second kind. Only relations of the first kind give certain knowledge; our knowledge concerning the others is only probable. Algebra and arithmetic are the only sciences in which we can carry on a long chain of reasoning without losing certainty. Geometry is not so certain as algebra and arithmetic, because we cannot be sure of the truth of its axioms. It is a mistake to suppose, as many philosophers do, that the ideas of mathematics 'must be comprehended by a pure and intellectual view, of which the superior faculties of the soul are alone capable'. The falsehood of this view is evident, says Hume, as soon as we remember that 'all our ideas are copied from our impressions'. The three relations that depend not only on ideas are identity, spatio-temporal relations, and causation. In the first two, the mind does not go beyond what is immediately present to the senses. (Spatio-temporal relations, Hume holds, can be perceived, and can form parts of impressions.) Causation alone enables us to infer some thing or occurrence from some other thing or occurrence: "'Tis only causation, which produces such a connexion, as to give us assurance from the existence or action of one object, that 'twas followed or preceded by any other existence or action.

..."facts" properly speaking are always and never more than interpretations of the data... the Gospel accounts are themselves such data or, if you like, hard facts. But the events to which the Gospels refer are not themselves "hard facts"; they are facts only in the sense that we interpret the text, together with such other data as we have, to reach a conclusion regarding the events as best we are able. They are facts in the same way that the verdict of a jury establishes the facts of the case, the interpretation of the evidence that results in the verdict delivered. Here it is as well to remember that historical methodology can only produce probabilities, the probability that some event took place in such circumstances being greater or smaller, depending on the quality of the data and the perspective of the historical enquirer. The jury which decides what is beyond reasonable doubt is determining that the probability is sufficiently high for a clear-cut verdict to be delivered. Those who like "certainty" in matters of faith will always find this uncomfortable. But faith is not knowledge of "hard facts"...; it is rather confidence, assurance, trust in the reliability of the data and in the integrity of the interpretations derived from that data... It does seem important to me that those who speak for evangelical Christians grasp this nettle firmly, even if it stings! – it is important for the intellectual integrity of evangelicals. Of course any Christian (and particularly evangelical Christians) will want to get as close as possible to the Jesus who ministered in Galilee in the late 20s of the first century. If, as they believe, God spoke in and through that man, more definitively and finally than at any other time and by any other medium, then of course Christians will want to hear as clearly as possible what he said, and to see as clearly as possible what he did, to come as close as possible to being an eyewitness and earwitness for themselves. If God revealed himself most definitively in the historical particularity of a Galilean Jew in the earliest decades of the Common Era, then naturally those who believe this will want to inquire as closely into the historical particularity and actuality of that life and of Jesus’ mission. The possibility that later faith has in some degree covered over that historical actuality cannot be dismissed as out of the question. So a genuinely critical historical inquiry is necessary if we are to get as close to the historical actuality as possible. Critical here, and this is the point, should not be taken to mean negatively critical, hermeneutical suspicion, dismissal of any material that has overtones of Easter faith. It means, more straightforwardly, a careful scrutiny of all the relevant data to gain as accurate or as historically responsible a picture as possible. In a day when evangelical, and even Christian, is often identified with a strongly right-wing, conservative and even fundamentalist attitude to the Bible, it is important that responsible evangelical scholars defend and advocate such critical historical inquiry and that their work display its positive outcome and benefits. These include believers growing in maturity • to recognize gray areas and questions to which no clear-cut answer can be given (‘we see in a mirror dimly/a poor reflection’), • to discern what really matters and distinguish them from issues that matter little, • and be able to engage in genuine dialogue with those who share or respect a faith inquiring after truth and seeking deeper understanding. In that way we may hope that evangelical (not to mention Christian) can again become a label that men and women of integrity and good will can respect and hope to learn from more than most seem to do today.

When I had felt that I was becoming tiresome to Gilberte, I still had enough strength of character to give her up; by the time I observed the same feelings in Albertine, my strength had gone and all I could think of was how to keep her by any means necessary. So that while I had written to Gilberte that I was going to stop seeing her, intending to do just that, when I said it to Albertine it was a complete lie, intended to bring about a reconciliation. Thus each of us was presenting to the other an appearance very different from what lay behind. And no doubt that is how it always is when two people face each other, since each of them is unaware of a part of what is inside the other, even what he is aware of he only partly understands, and each of them shows the other only what is least personal in him, whether because they have not understood themselves and think that the rest is unimportant, or because certain attractions which are not truly part of them seem to them more important and more flattering, or because there are other qualities which they think they need in order not to be despised, but do not have, and so they pretend to care nothing for them, and these are the things which they seem to despise above all and even to abominate. But in love this misunderstanding is carried to the highest degree since, except perhaps when we are children, we try to ensure that the impression we give, rather than being an exact reflection of our thoughts, should be what these thoughts conclude will have the best chance of getting us what we want, which in my case, since arriving home that evening, was the assurance of being able to keep Albertine as submissive as she had been in the past, so that her irritation did not lead her to demand the greater freedom which I meant to give her one day, but which at this moment, when I found her desire for independence so threatening, would have made me too jealous

Professional Bio of Shahin Shardi, P.Eng. Materials Engineer Welding and Pressure Equipment Inspector, QA/QC Specialist Shahin Shardi is a Materials Engineer with experience in integrity management, inspection of pressure equipment, quality control/assurance of large scale oil and gas projects and welding inspection. He stared his career in trades which helped him understand fundamentals of operation of a construction site and execution of large scale projects. This invaluable experience provided him with boots on the ground perspective of requirements of running a successful project and job site. After obtaining an engineering degree from university of British Columbia, he started a career in asset integrity management for oil and gas facilities and inspection of pressure equipment in Alberta, Canada. He has been involved with numerus maintenance shutdowns at various facilities providing engineering support to the maintenance, operations and project personnel regarding selection, repair, maintenance, troubleshooting and long term reliability of equipment. In addition he has extensive experience in area of quality control and assurance of new construction activities in oil and gas industry. He has performed Owner’s Inspector and welding inspector roles in this area. Shahin has extensively applied industry codes of constructions such as ASME Pressure Vessel Code (ASME VIII), Welding (ASME IX), Process Piping (ASME B31.3), Pipe Flanges (ASME B16.5) and various pressure equipment codes and standards. Familiarity with NDT techniques like magnetic particle, liquid penetrant, eddy current, ultrasonic and digital radiography is another valuable knowledge base gained during various projects. Some of his industry certificates are CWB Level 2 Certified Welding Inspector, API 510 Pressure Vessel Inspector, Alberta ABSA In-Service Pressure Vessel Inspector and Saskatchewan TSASK Pressure Equipment Inspector. Shahin is a professional member of Association of Professional Engineers and Geoscientists of Alberta.

I am assured that this is a true story. A man calls up his computer helpline complaining that the cupholder on his personal computer has snapped off, and he wants to know how to get it fixed. “Cupholder?” says the computer helpline person, puzzled. “I’m sorry, sir, but I’m confused. Did you buy this cupholder at a computer show or receive it as a special promotion?” “No, it came as part of the standard equipment on my computer.” “But our computers don’t come with cupholders.” “Well, pardon me, friend, but they do,” says the man a little hotly. “I’m looking at mine right now. You push a button on the base of the unit and it slides right out.” The man, it transpired, had been using the CD drawer on his computer to hold his coffee cup. I bring this up here by way of introducing our topic this week: cupholders. Cupholders are taking over the world. It would be almost impossible to exaggerate the importance of cupholders in automotive circles these days. The New York Times recently ran a long article in which it tested a dozen family cars. It rated each of them for ten important features, among them engine size, trunk space, handling, quality of suspension, and, yes, number of cupholders. A car dealer acquaintance of ours tells us that they are one of the first things people remark on, ask about, or play with when they come to look at a car. People buy cars on the basis of cupholders. Nearly all car advertisements note the number of cupholders prominently in the text. Some cars, like the newest model of the Dodge Caravan, come with as many as seventeen cupholders. The largest Caravan holds seven passengers. Now you don’t have to be a nuclear physicist, or even wide awake, to work out that that is 2.43 cupholders per passenger. Why, you may reasonably wonder, would each passenger in a vehicle need 2.43 cupholders? Good question. Americans, it is true, consume positively staggering volumes of fluids. One of our local gas stations, I am reliably informed, sells a flavored confection called a Slurpee in containers up to 60 ounces in size. But even if every member of the family had a Slurpee and a personal bottle of

The most poignant lesson, which proved to be the last, was held a few days before the wedding. Diana’s thoughts were on the profound changes ahead. Miss Snipp noted: “Lady Diana rather tired--too many late nights. I delivered silver salt-cellars--present from West Heath school--very beautiful and much admired. Lady Diana counting how many days of freedom are left to her. Rather sad. Masses of people outside of Palace. We hope to resume lessons in October. Lady Diana said: “In 12 days time I shall no longer be me.’” Even as she spoke those words Diana must have known that she had left behind her bachelor persona as soon as she had entered the Palace portals. In the weeks following the engagement she had grown in confidence and self-assurance, her sense of humour frequently bubbling to the surface. Lucinda Craig Harvey saw her former cleaning lady on several occasions during her engagement, once at the 30th birthday party of her brother-in-law, Neil McCorquodale. “She had a distance to her and everyone was in awe of her,” she recalls. It was a quality also noticed by James Gilbey. “She has always been seen as a typical Sloane Ranger. That’s not true. She was always removed, always had a determination about her and was very matter-of-fact, almost dogmatic. That quality has now developed into a tremendous presence.” While she was in awe of Prince Charles, deferring to his every decision, she didn’t appear to be overcome by her surroundings. Inwardly she may have been nervous, outwardly she appeared calm, relaxed and ready to have fun. At Prince Andrew’s 21st birthday party which was held at Windsor Castle she was at her ease among friends. When her future brother-in-law asked where he could find the Duchess of Westminster, the wife of Britain’s richest aristocrat, she joked: “Oh Andrew, do stop name dropping.” Her ready repartee, cutting but not vicious, was reminiscent of her eldest sister Sarah when she was the queen bee of the Society circuit. “Don’t look so serious it’s not working,” joked Diana as she introduced Adam Russell to the Queen, Prince Charles and other members of the royal family in the receiving line at the ball held at Buckingham Palace two days before her wedding. Once again she seemed good humoured and relaxed in her grand surroundings. There wasn’t the slightest sign that a few hours earlier she had collapsed in paroxysms of tears and seriously considered calling the whole thing off.

What is certain is that the immutable classes, the nobility, the clergy, the bourgeoisie, the people, had loftier souls at that time. You can prove it: society has done nothing but deteriorate in the four centuries separating us from the Middle Ages. "True, a baron then was usually a formidable brute. He was a drunken and lecherous bandit, a sanguinary and boisterous tyrant, but he was a child in mind and spirit. The Church bullied him, and to deliver the Holy Sepulchre he sacrificed his wealth, abandoned home, wife, and children, and accepted unconscionable fatigues, extraordinary sufferings, unheard-of dangers. "By pious heroism he redeemed the baseness of his morals. The race has since become moderate. It has reduced, sometimes even done away with, its instincts of carnage and rape, but it has replaced them by the monomania of business, the passion for lucre. It has done worse. It has sunk to such a state of abjectness as to be attracted by the doings of the lowest of the low. ...cupidity was repressed by the confessor, and the tradesman, just like the labourer, was maintained by the corporations, which denounced overcharging and fraud, saw that decried merchandise was destroyed, and fixed a fair price and a high standard of excellence for commodities. Trades and professions were handed down from father to son. The corporations assured work and pay. People were not, as now, subject to the fluctuations of the market and the merciless capitalistic exploitation. Great fortunes did not exist and everybody had enough to live on. Sure of the future, unhurried, they created marvels of art, whose secret remains for ever lost. "All the artisans who passed the three degrees of apprentice, journeyman, and master, developed subtlety and became veritable artists. They ennobled the simplest of iron work, the commonest faience, the most ordinary chests and coffers. Those corporations, putting themselves under the patronage of Saints—whose images, frequently besought, figured on their banners—preserved through the centuries the honest existence of the humble and notably raised the spiritual level of the people whom they protected. ...The bourgeoise has taken the place forfeited by a wastrel nobility which now subsists only to set ignoble fashions and whose sole contribution to our 'civilization' is the establishment of gluttonous dining clubs, so-called gymnastic societies, and pari-mutuel associations. Today the business man has but these aims, to exploit the working man, manufacture shoddy, lie about the quality of merchandise, and give short weight. ...There is one word in the mouths of all. Progress. Progress of whom? Progress of what? For this miserable century hasn't invented anything great. "It has constructed nothing and destroyed everything...

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Burbank's power of love, reported Hall, "greater than any other, was a subtle kind of nourishment that made everything grow better and bear fruit more abundantly. Burbank explained to me that in all his experimentation he took plants into his confidence, asked them to help, and assured them that he held their small lives in deepest regard and affection." Helen Keller, deaf and blind, after a visit to Burbank, wrote in Out­ look for the Blind: "He has the rarest of gifts, the receptive spirit of a child. When plants talk to him, he listens. Only a wise child can understand the language of flowers and trees." Her observation was particularly apt since all his life Burbank loved children. In his essay "Training of the Human Plant," later published as a book, he an­ticipated the more humane attitudes of a later day and shocked authori­tarian parents by saying, "It is more important for a child to have a good nervous system than to try to 'force' it along the line of book knowledge at the expense of its spontaneity, its play. A child should learn through a medium of pleasure, not of pain. Most of the things that are really useful in later life come to the children through play and through association with nature." Burbank, like other geniuses, realized that his successes came from having conserved the exuberance of a small boy and his wonder for everything around him. He told one of his biographers: 'Tm almost seventy-seven, and I can still go over a gate or run a foot race or kick the chandelier. That's because my body is no older than my mind-and my mind is adolescent. It has never grown up and I hope it never will." It was this quality which so puzzled the dour scientists who looked askance at his power of creation and bedeviled audiences who expected him to be explicit as to how he produced so many horticultural wonders. Most of them were as disappointed as the members of the American Pomological Society, gathered to hear Burbank tell "all" during a lecture entitled "How to Produce New Fruits and Flowers," who sat agape as they heard him say: In pursuing the study of any of the universal and everlasting laws of nature, whether relating to the life, growth, structure and movements of a giant planet, the tiniest plant or of the psychological movements of the human brain, some conditions are necessary before we can become one of nature's interpreters or the creator of any valuable work for the world. Preconceived notions, dogmas and all personal prejudice and bias must be laid aside. Listen patiently, quietly and reverently to the lessons, one by one, which Mother Nature has to teach, shedding light on that which was before a mystery, so that all who will, may see and know. She conveys her truths only to those who are passive and receptive. Accepting these truths as suggested, wherever they may lead, then we have the whole universe in harmony with us. At last man has found a solid foundation for science, having discovered that he is part of a universe which is eternally unstable in form, eternally immutable in substance.

Blessed Man” is a tribute to Updike’s tenacious maternal grandmother, Katherine Hoyer, who died in 1955. Inspired by an heirloom, a silver thimble engraved with her initials, a keepsake Katherine gave to John and Mary as a wedding present (their best present, he told his mother), the story is an explicit attempt to bring her back to life (“O Lord, bless these poor paragraphs, that would do in their vile ignorance Your work of resurrection”), and a meditation on the extent to which it’s possible to recapture experience and preserve it through writing. The death of his grandparents diminished his family by two fifths and deprived him of a treasured part of his past, the sheltered years of his youth and childhood. Could he make his grandmother live again on the page? It’s certainly one of his finest prose portraits, tender, clear-eyed, wonderfully vivid. At one point the narrator remembers how, as a high-spirited teenager, he would scoop up his tiny grandmother, “lift her like a child, crooking one arm under her knees and cupping the other behind her back. Exultant in my height, my strength, I would lift that frail brittle body weighing perhaps a hundred pounds and twirl with it in my arms while the rest of the family watched with startled smiles of alarm.” When he adds, “I was giving my past a dance,” we hear the voice of John Updike exulting in his strength. Katherine takes center stage only after an account of the dramatic day of her husband’s death. John Hoyer died a few months after John and Mary were married, on the day both the newlyweds and Mary’s parents were due to arrive in Plowville. From this unfortunate coincidence, the Updike family managed to spin a pair of short stories. Six months before he wrote “Blessed Man,” Updike’s mother had her first story accepted by The New Yorker. For years her son had been doing his filial best to help get her work published—with no success. In college he sent out the manuscript of her novel about Ponce de León to the major Boston publishers, and when he landed at The New Yorker he made sure her stories were read by editors instead of languishing in the slush pile. These efforts finally bore fruit when an editor at the magazine named Rachel MacKenzie championed “Translation,” a portentous family saga featuring Linda’s version of her father’s demise. Maxwell assured Updike that his colleagues all thought his mother “immensely gifted”; if that sounds like tactful exaggeration, Maxwell’s idea that he could detect “the same quality of mind running through” mother and son is curious to say the least. Published in The New Yorker on March 11, 1961, “Translation” was signed Linda Grace Hoyer and narrated by a character named Linda—but it wasn’t likely to be mistaken for a memoir. The story is overstuffed with biblical allusion, psychodrama, and magical thinking, most of it Linda’s. She believes that her ninety-year-old father plans to be translated directly to heaven, ascending like Elijah in a whirlwind, with chariots of fire, and to pass his mantle to a new generation, again like Elijah. It’s not clear whether this grand design is his obsession, as she claims, or hers. As it happens, the whirlwind is only a tussle with his wife that lands the old folks on the floor beside the bed. Linda finds them there and says, “Of all things. . . . What are you two doing?” Her father answers, his voice “matter-of-fact and conversational”: “We are sitting on the floor.” Having spoken these words, he dies. Linda’s son Eric (a writer, of course) arrives on the scene almost immediately. When she tells him, “Grampy died,” he replies, “I know, Mother, I know. It happened as we turned off the turnpike. I felt

It is interesting to note that in announcing the formation of the National Broadcasting Company, the Radio Corporation of America published a newspaper advertisement on September 14, 1926 which contained the following significant statements: Any use of radio transmission which causes the public to feel that the quality of programs is not the highest, that the use of radio is not the broadest and best use in the public interest, that it is used for political advantage or selfish power will be detrimental to the public interest in radio and, therefore, to the Radio Corporation of America. The purpose of the (National Broadcasting) Company will be to provide the best programs available for broadcasting in the United States. In order that the National Broadcasting Company may be advised as to the best type of program, that discrimination may be avoided, the the public may be assured that the broadcasting is being done in the fairest and best way, always allowing for human frailties and human performance, it has created an Advisory Council.

My hope is that our leaders will capitalize on our country's most admirable qualities. When people in other nations face a challenge or a problem, it would be good for them to look to Washington for assistance or as a sterling example. Our government should be known to be opposed to war, dedicated to the resolution of disputes by peaceful means and whenever possible, eager to accomplish this goal. We should be seen as the unswerving champion of human rights both among our own citizens and within the global community. America should be the focal point around which other nations can rally against threats to the quality of our common environment. We should be willing to lead by example in sharing our great wealth with those in need. Our own society should provide equal opportunity for all citizens and assure that they are provided the basic necessities of life. It would be no sacrifice in exemplifying these traits. Instead, our nation's well being would be enhanced by restoring the trust, admiration and friendship that our nation formerly enjoyed among other peoples. At the same time, all Americans could be united in a common commitment to revive and nourish the political and moral values that we have espoused and sought during the past 240 years.