People Analytics Quotes

Things and people moved around me, taking positions in obscure hierarchies, participating in systems I didn't know about and never would. A complex network of objects and concepts. You live through certain things before you understand them. You can't always take the analytical position.

But today’s society is characterized by achievement orientation, and consequently it adores people who are successful and happy and, in particular, it adores the young. It virtually ignores the value of all those who are otherwise, and in so doing blurs the decisive difference between being valuable in the sense of dignity and being valuable in the sense of usefulness. If one is not cognizant of this difference and holds that an individual’s value stems only from his present usefulness, then, believe me, one owes it only to personal inconsistency not to plead for euthanasia along the lines of Hitler’s program, that is to say, ‘mercy’ killing of all those who have lost their social usefulness, be it because of old age, incurable illness, mental deterioration, or whatever handicap they may suffer. Confounding the dignity of man with mere usefulness arises from conceptual confusion that in turn may be traced back to the contemporary nihilism transmitted on many an academic campus and many an analytical couch.

Mood evidently affects the operation of System 1: when we are uncomfortable and unhappy, we lose touch with our intuition. These findings add to the growing evidence that good mood, intuition, creativity, gullibility, and increased reliance on System 1 form a cluster. At the other pole, sadness, vigilance, suspicion, an analytic approach, and increased effort also go together. A happy mood loosens the control of System 2 over performance: when in a good mood, people become more intuitive and more creative but also less vigilant and more prone to logical errors.

You are dealing with emotional customers and not analytical bots.

She didn't like to be talked about. Equally, she didn't like not to be talked about, when the high-minded chatter rushed on as though she was not there. There was no pleasing her, in fact. She had the grace, even at eleven, to know there was no pleasing her. She thought a lot, analytically, about other people's feelings, and had only just begun to realize that this was not usual, and not reciprocated.

Speaking psycho-analytically, it may be laid down that any "great ideal" which people mention with awe is really an excuse for inflicting pain on their enemies. Good wine needs no bush, and good morals need no bated breath.

Not too long ago thousands spent their lives as recluses to find spiritual vision in the solitude of nature. Modern man need not become a hermit to achieve this goal, for it is neither ecstasy nor world-estranged mysticism his era demands, but a balance between quantitative and qualitative reality. Modern man, with his reduced capacity for intuitive perception, is unlikely to benefit from the contemplative life of a hermit in the wilderness. But what he can do is to give undivided attention, at times, to a natural phenomenon, observing it in detail, and recalling all the scientific facts about it he may remember. Gradually, however, he must silence his thoughts and, for moments at least, forget all his personal cares and desires, until nothing remains in his soul but awe for the miracle before him. Such efforts are like journeys beyond the boundaries of narrow self-love and, although the process of intuitive awakening is laborious and slow, its rewards are noticeable from the very first. If pursued through the course of years, something will begin to stir in the human soul, a sense of kinship with the forces of life consciousness which rule the world of plants and animals, and with the powers which determine the laws of matter. While analytical intellect may well be called the most precious fruit of the Modern Age, it must not be allowed to rule supreme in matters of cognition. If science is to bring happiness and real progress to the world, it needs the warmth of man's heart just as much as the cold inquisitiveness of his brain.

The spread of secondary and latterly of tertiary education has created a large population of people, often with well-developed literary and scholarly tastes, who have been educated far beyond their capacity to undertake analytical thought.

The reason so many people misunderstand so many issues is not that these issues are so complex, but that people do not want a factual or analytical explanation that leaves them emotionally unsatisfied. They want villains to hate and heroes to cheer - and they don't want explanations that fail to give them that.

Carl Jung never said: “There is no coming to consciousness without pain. People will do anything, no matter how absurd, in order to avoid facing their own Soul. One does not become enlightened by imagining figures of light, but by making the darkness conscious.” What Dr. Jung said in two separate and unrelated statements was: Seldom, or perhaps never, does a marriage develop into an individual relationship smoothly and without crises; there is no coming to consciousness without pain. ~Carl Jung, Contributions to Analytical Psychology, P. 193 People will do anything, no matter how absurd, in order to avoid facing their own souls. One does not become enlightened by imagining figures of light, but by making the darkness conscious. ~Carl Jung, Psychology and Alchemy, Page 99.

Truth be told, I'm not an easy man. I can be an entertaining one, though it's been my experience that most people don't want to be entertained. They want to be comforted. And, of course, my idea of entertaining might not be yours. I'm in complete agreement with all those people who say, regarding movies, 'I just want to be entertained.' This populist position is much derided by my academic colleagues as simpleminded and unsophisticated, evidence of questionable analytical and critical acuity. But I agree with the premise, and I too just want to be entertained. That I am almost never entertained by what entertains other people who just want to be entertained doesn't make us philosophically incompatible. It just means that we shouldn't go to movies together.

We live in a highly complex, technological world – and it's not entirely obvious what's right and what's wrong in any given situation, unless you can parse the situation, deconstruct it. People just don't have the insight to be able to do that very effectively.

If you have no idea whether the problem is with your product, price, or something else, then it’s a good idea to start with a little research. It’s going to help you understand what the main problem is, or why people are not buying more of your products.

The reason Dick's physics was so hard for ordinary people to grasp was that he did not use equations. The usual theoretical physics was done since the time of Newton was to begin by writing down some equations and then to work hard calculating solutions of the equations. This was the way Hans and Oppy and Julian Schwinger did physics. Dick just wrote down the solutions out of his head without ever writing down the equations. He had a physical picture of the way things happen, and the picture gave him the solutions directly with a minimum of calculation. It was no wonder that people who had spent their lives solving equations were baffled by him. Their minds were analytical; his was pictorial.

Though many of my arguments will be coolly analytical — that an acknowledgment of human nature does not, logically speaking, imply the negative outcomes so many people fear — I will not try to hide my belief that they have a positive thrust as well. "Man will become better when you show him what he is like," wrote Chekhov, and so the new sciences of human nature can help lead the way to a realistic, biologically informed humanism. They expose the psychological unity of our species beneath the superficial differences of physical appearance and parochial culture. They make us appreciate the wondrous complexity of the human mind, which we are apt to take for granted precisely because it works so well. They identify the moral intuitions that we can put to work in improving our lot. They promise a naturalness in human relationships, encouraging us to treat people in terms of how they do feel rather than how some theory says they ought to feel. They offer a touchstone by which we can identify suffering and oppression wherever they occur, unmasking the rationalizations of the powerful. They give us a way to see through the designs of self-appointed social reformers who would liberate us from our pleasures. They renew our appreciation for the achievements of democracy and of the rule of law. And they enhance the insights of artists and philosophers who have reflected on the human condition for millennia.

Anybody possessing analytical knowledge recognizes the fact that the world is full of actions performed by people exclusively to their detriment and without perceptible advantage, although their eyes were open

People with a scientific mindset are analytical, open-minded, flexible and have the capacity to answer questions. They are basically focused on what they do not know, and only exceptionally on what they do know.

Measuring requires, first and foremost, analytical ability. But it also demands that measurement be used to make self-control possible, rather than abused to control people from the outside and above—that is, to dominate them.

After reading Edgar Allan Poe. Something the critics have not noticed: a new literary world pointing to the literature of the 20th Century. Scientific miracles, fables on the pattern A+ B, a clear-sighted, sickly literature. No more poetry but analytic fantasy. Something monomaniacal. Things playing a more important part than people; love giving away to deductions and other forms of ideas, style, subject and interest. The basis of the novel transferred from the heart to the head, from the passion to the idea, from the drama to the denouement.

Most people, if you describe a train of events to them will tell you what the result would be. They can put those events together in their minds, and argue from them that something will come to pass. There are few people, however, who, if you told them a result, would be able to evolve from their own inner consciousness what the steps were which led up to that result. This power is what I mean when I talk of reasoning backward, or analytically.

In fact, neuroscience research has demonstrated with fMRI studies that when people engage in analytical thought, their ability to empathize is repressed and vice versa.

If you focus on people’s shortcomings, you’ll always be disappointed

Bill didn’t work the problem first, he worked the team. We didn’t talk about the problem analytically. We talked about the people on the team and if they could get it done.

Contrary to popular belief,” he began, “every normal person is both male and female in some degree.” What he called “erotic emotions” are felt by all people, toward virtually all other people. The problem is that “people not trained to an analytical point of view fail to consider these more complex expressions of erotic feeling,” and tend to regard them as abnormal.

It is only with the heart that one can see, hear and feel clearly. Think of an image, music or movie that moves you. Things that we truly love touch our heart before our head analyzes them away. Once we think we understand them, they disappear... It is because simple things in life are invisible, inaudible and insensible to an analytical mind and an undiscerning heart. Let your heart hear the music -- be moved by images, people and places... for that makes you more alive than others.

It is not literally true that a picture is worth a thousand words. Most people will not see what is in a picture, or will see it through the most readily available visual cliches. It takes training and an analytical vocabulary to talk about what is in a picture, and to know what to look for. A picture is worth a thousand words only for those who already have internalized an adequate vocabulary.

Having a good understanding of other people’s algorithms (their beliefs and needs) helps to predict their behavior. This gives you the opportunity to make interactions easier, more productive, and more fun.

Try to see the world from the other person’s perspective, even if you know you’re right. Your willingness to listen results in learning opportunities and increases the chance that you will successfully influence the other person.

Although listening is often more fun, reading improves comprehension and recall. Whereas listening promotes intuitive thinking, reading activates more analytical processing. It’s true in English and Chinese—people display better logical reasoning when the same trivia questions, riddles, and puzzles are written rather than spoken. With print, you naturally slow down at the start of a paragraph to process the core idea and use paragraph breaks and headers to chunk information.

You can learn about people’s algorithms in different ways. Observing behavior will only give you surface-level information. Asking about other people’s algorithms often leads to a deeper understanding, which in turn will improve your social interactions.

J. Pierpont Morgan observed, in one of his analytical interludes, that a person usually has two reasons for doing a thing: one that sounds good and a real one. The person himself will think of the real reason. You don’t need to emphasize that. But all of us, being idealists at heart, like to think of motives that sound good. So, in order to change people, appeal to the nobler motives.

Blogging, writing conventional articles, and being science consultant and pocket protector ninja to various web portals and TV programs, quite often trying to promote the penicillin of hard data to people who had no interest in being cured of their ignorance.

For as Molly looked at him, she felt an immediate … she didn’t know what. Despite her love of the language arts, she also possessed an analytic mind, and that mind straightaway tried to seek out the why. And it couldn’t unearth the reason apart from his smile. Or, rather, how he smiled at her—warm and full-armed, like the embrace from a long-absent friend, without the slightest trace of fakeness or concealed motive. His was the most open face she’d ever seen in her life. Concomitant with these sensations, all delivered within a split second, was a thought, seemingly originating not in her mind but from the center of her torso and radiating out to the ends of each nerve, inexplicable in its suddenness and surety. A thought that children and very young people might have, but never middle-aged adults, especially one with a divorce behind her and the conviction that she already knew the world and what it was able to offer. But there it was, undeniably, the thought: I’m on a great adventure.

It is known that the Quran leaves an analytical reader the impression of disarrangement, and that it seems to be a compound of diverse elements. Nevertheless, the Quran is life, not literature. Islam is a way of living rather than a way of thinking. The only authentic comment of the Quran can be life, and as we know, it was the life of the prophet Muhammad. Islam is in its written form (the Quran) may seem disorderly, but in the life of Muhammad it proves itself to be a natural union of love and force, the sublime and the real, the divine and the human. This explosive compound of religion and politics produced enormous force in the life of the peoples who accepted it. In one moment, Islam has coincided with the very essence of life.

So, rather than guess about whether people will understand our ideas, we should ask, “Is it concrete?” Rather than speculate about whether people will care, we should ask, “Is it emotional? Does it get out of Maslow’s basement? Does it force people to put on an Analytical Hat or allow them to feel empathy?

We are more likely to misunderstand people who are different from us. That’s why we are tempted to label them as “difficult.” In doing so, we place them in a different category and are even less likely to appreciate their behavior. Before you know it, you are pulled into the cycle of assumptions and blame.

Reading has been proven to sharpen analytical thinking, enabling us to better discern patterns – a handy tool when it comes to the often baffling behaviour of ourselves and others. But fiction in particular can make you more socially able and empathetic. Last year, the Journal of Applied Social Psychology published a paper showing how reading Harry Potter made young people in the UK and Italy more positively disposed towards stigmatised minorities such as refugees.

To understand, I destroyed myself. To understand is to forget about loving. I know nothing more simultaneously false and telling than the statement by Leonardo da Vinci that we cannot love or hate something until we’ve understood it. Solitude devastates me; company oppresses me. The presence of another person derails my thoughts; I dream of the other’s presence with a strange absent-mindedness that no amount of my analytical scrutiny can define. Isolation has carved me in its image and likeness. The presence of another person – of any person whatsoever – instantly slows down my thinking, and while for a normal man contact with others is a stimulus to spoken expression and wit, for me it is a counterstimulus, if this compound word be linguistically permissible. When all by myself, I can think of all kinds of clever remarks, quick comebacks to what no one said, and flashes of witty sociability with nobody. But all of this vanishes when I face someone in the flesh: I lose my intelligence, I can no longer speak, and after half an hour I just feel tired. Yes, talking to people makes me feel like sleeping. Only my ghostly and imaginary friends, only the conversations I have in my dreams, are genuinely real and substantial, and in them intelligence gleams like an image in a mirror. The mere thought of having to enter into contact with someone else makes me nervous. A simple invitation to have dinner with a friend produces an anguish in me that’s hard to define. The idea of any social obligation whatsoever – attending a funeral, dealing with someone about an office matter, going to the station to wait for someone I know or don’t know – the very idea disturbs my thoughts for an entire day, and sometimes I even start worrying the night before, so that I sleep badly. When it takes place, the dreaded encounter is utterly insignificant, justifying none of my anxiety, but the next time is no different: I never learn to learn. ‘My habits are of solitude, not of men.’ I don’t know if it was Rousseau or Senancour who said this. But it was some mind of my species, it being perhaps too much to say of my race.

Quick Review of Core Behavior Patterns Reds are quick and more than happy to take command if needed. They make things happen. However, when they get going, they become control freaks and can be hopeless to deal with. And they repeatedly trample on people’s toes. Yellows can be amusing, creative, and elevate the mood regardless of who they’re with. However, when they are given unlimited space, they will consume all the oxygen in the room, they won’t allow anyone into a conversation, and their stories will reflect reality less and less. The friendly Greens are easy to hang out with because they are so pleasant and genuinely care for others. Unfortunately, they can be too wishy-washy and unclear. Anyone who never takes a stand eventually becomes difficult to handle. You don’t know where they really stand, and indecision kills the energy in other people. The analytical Blues are calm, levelheaded, and think before they speak. Their ability to keep a cool head is undoubtedly an enviable quality for all who aren’t capable of doing that. However, Blues’ critical thinking can easily turn to suspicion and questioning those around them. Everything can become suspect and sinister.

Now is the moment to define our terms. In this book, Fast and Slow do more than just describe a rate of change. They are shorthand for ways of being, or philosophies of life. Fast is busy, controlling, aggressive, hurried, analytical, stressed, superficial, impatient, active, quantity-over-quality. Slow is the opposite: calm, careful, receptive, still, intuitive, unhurried, patient, reflective, quality-over-quantity. It is about making real and meaningful connections - with people, culture, work, food, everything.

What is the use of beauty in woman? Provided a woman is physically well made and capable of bearing children, she will always be good enough in the opinion of economists. What is the use of music? -- of painting? Who would be fool enough nowadays to prefer Mozart to Carrel, Michael Angelo to the inventor of white mustard? There is nothing really beautiful save what is of no possible use. Everything useful is ugly, for it expresses a need, and man's needs are low and disgusting, like his own poor, wretched nature. The most useful place in a house is the water-closet. For my part, saving these gentry's presence, I am of those to whom superfluities are necessaries, and I am fond of things and people in inverse ratio to the service they render me. I prefer a Chinese vase with its mandarins and dragons, which is perfectly useless to me, to a utensil which I do use, and the particular talent of mine which I set most store by is that which enables me not to guess logogriphs and charades. I would very willingly renounce my rights as a Frenchman and a citizen for the sight of an undoubted painting by Raphael, or of a beautiful nude woman, -- Princess Borghese, for instance, when she posed for Canova, or Julia Grisi when she is entering her bath. I would most willingly consent to the return of that cannibal, Charles X., if he brought me, from his residence in Bohemia, a case of Tokai or Johannisberg; and the electoral laws would be quite liberal enough, to my mind, were some of our streets broader and some other things less broad. Though I am not a dilettante, I prefer the sound of a poor fiddle and tambourines to that of the Speaker's bell. I would sell my breeches for a ring, and my bread for jam. The occupation which best befits civilized man seems to me to be idleness or analytically smoking a pipe or cigar. I think highly of those who play skittles, and also of those who write verse. You may perceive that my principles are not utilitarian, and that I shall never be the editor of a virtuous paper, unless I am converted, which would be very comical. Instead of founding a Monthyon prize for the reward of virtue, I would rather bestow -- like Sardanapalus, that great, misunderstood philosopher -- a large reward to him who should invent a new pleasure; for to me enjoyment seems to be the end of life and the only useful thing on this earth. God willed it to be so, for he created women, perfumes, light, lovely flowers, good wine, spirited horses, lapdogs, and Angora cats; for He did not say to his angels, 'Be virtuous,' but, 'Love,' and gave us lips more sensitive than the rest of the skin that we might kiss women, eyes looking upward that we might behold the light, a subtile sense of smell that we might breathe in the soul of the flowers, muscular limbs that we might press the flanks of stallions and fly swift as thought without railway or steam-kettle, delicate hands that we might stroke the long heads of greyhounds, the velvety fur of cats, and the polished shoulder of not very virtuous creatures, and, finally, granted to us alone the triple and glorious privilege of drinking without being thirsty, striking fire, and making love in all seasons, whereby we are very much more distinguished from brutes than by the custom of reading newspapers and framing constitutions.

Making subtle modifications in your way of communication doesn’t mean you throw your character overboard. The goal of learning about other people’s algorithms is not 100% about adjusting our behavior. If you’re changing your whole character based on the people around you, people have no idea who you are. If you try to please everybody, nobody will be pleased.

Even as a rational person, your emotions are crucial for the decisions you make in your life. Learn how to recognize your own and other people’s emotions and use them to your advantage.

the particular idea of endowing individuals with “rights” and then designing laws based on those rights only makes sense in a world of analytical thinkers who conceive of people as primarily independent agents and look to solve problems by assigning properties, dispositions, and essences to objects and persons. If this approach to law sounds like common sense, you are indeed WEIRD.

You can see your brain as a set of algorithms. All situational variables are taken as input and processed into an output. In other words, our algorithms analyze a situation and tell us what to do.

It is rather pitiful how obvious it is, and usually how simple it can be, for one to be blunt and critical, all the while fooling oneself into thinking that it makes him look sharp and analytical.

Information is a source of learning. But unless it is organized, processed, and available to the right people in a format for decision making, it is a burden, not a benefit. —WILLIAM POLLARD, PHYSICIST

The reason so many people misunderstand so many issues is not that these issues are so complex, but that people do not want a factual or analytical explanation that leaves them emotionally unsatisfied.

You become powerful when you can tap into both your rational brain and your emotional brain. The rider and the elephant need to work in harmony. And that’s where emotional intelligence comes into play.

some people, educationally over-endowed with the tools of philosophy, cannot resist poking in their scholarly apparatus where it isn’t helpful. I am reminded of P. B. Medawar’s remark about the attractions of ‘philosophy-fiction’ to ‘a large population of people, often with well-developed literary and scholarly tastes, who have been educated far beyond their capacity to undertake analytical thought’.

Share more of your personal data in regular conversations. These conversational seeds make it easier for others to understand your algorithms. Moreover, they help the other person develop an interesting dialogue.

Algorithms are formed through our experiences in the world. We embed a belief about the optimal output given different types of input. In other words, we learn how we should behave in different types of situations.

I have already explained to you that what is out of the common is usually a guide rather than a hindrance.In solving a problem of this sort, the grand thing is to be able to reason backward. That is a very useful accomplishment, and a very easy one, but people do not practise it much. In the everyday affairs of life, it is more useful to reason forward, and so the other comes to be neglected. There are fifty who can reason synthetically for one who can reason analytically.

Whether by coincidence or not, 7.83 Hz also happens to be a very powerful frequency used with brain-wave entrainment, as it is associated with low levels of alpha and the upper range of theta brain-wave states. It is this range of brain waves that allows us to get beyond the analytical mind and into the subconscious. Thus this frequency has also been associated with high levels of suggestibility, meditation, increased human growth hormone levels, and increased cerebral blood-flow levels.14

Despite the massive intellectual feat that Marx's Capital represents, the Marxian contribution to economics can be readily summarized as virtually zero. Professional economics as it exists today reflects no indication that Karl Marx ever existed. This neither denies nor denigrates Capital as an intellectual achievement, and perhaps in its way the culmination of classical economics. But the development of modern economics had simply ignored Marx. Even economists who are Marxists typically utilize a set of analytical tools to which Marx contributed nothing, and have recourse to Marx only for ideological, political, or historical purposes. In professional economics, Capital was a detour into a blind alley, however historic it may be as the centerpiece of a worldwide political movement. What is said and done in its name is said and done largely by people who have never read through it, much less followed its labyrinthine reasoning from its arbitrary postulates to its empirically false conclusions. Instead, the massive volumes of Capital have become a quasi-magic touchstone—a source of assurance that somewhere and somehow a genius "proved" capitalism to be wrong and doomed, even if the specifics of this proof are unknown to those who take their certitude from it.

How have people come to be taken in by The Phenomenon of Man? We must not underestimate the size of the market for works of this kind [pseudoscience/'woo'], for philosophy-fiction. Just as compulsory primary education created a market catered for by cheap dailies and weeklies, so the spread of secondary and latterly tertiary education has created a large population of people, often with well-developed literary and scholarly tastes, who have been educated far beyond their capacity to undertake analytical thought.

Next to our harmful algorithms, everyone has built a set of beneficial algorithms. Most people aren’t aware of all their beneficial algorithms, because the behavior feels automatic and ordinary. Becoming aware of those positive triggers helps to maximize their impact.

The repeated attempts that have been made to improve humanity - in particular to make it more peacable - have failed, because nobody has understood the full depth and vigour of the instincts of aggression innate in each individual. Such efforts do not seek to do more than encourage the positive, well-wishing impulses of the person while denying or suppressing his aggressive ones. And so they have been doomed to failure from the beginning. But psychoanalysis has different means at its disposal for a task of this kind. It cannot, it is true, altogether do away with man's aggressive instinct as such; but it can, by diminishing the anxiety which accentuates those instincts, break up the mutual reinforcement that is going on all the time between his hatred and his fear. When, in our analytic work, we are always seeing how the resolution of early infantile anxiety not only lessens and modifies the child's aggressive impulses, but leads to a more valuable employment and gratification of them from a social point of view; how the child shows an ever-grwing, deeply rooted desire to be loved and to love, and to be at peace with the world about it; and how much pleasure and benefit, and what a lessening of anxiety it derives from the fulfilment of this desire - when we see all this, we are ready to believe that what now would seem a Utopian state of things may well come true in those distant days when, as I hope, child-analysis will become as much a part of every person's upbringing as school-education is now. Then, perhaps, that hostile attitude, springing from fear and suspicion, which is latent more or less strongly in each human being, and which intensifies a hundredfold in him every impulse of destruction, will give way to kindlier and more trustful feelings towards his fellowmen, and people may inhabit the world together in greater peace and goodwill than they do now.

The assembly of the innovation engine that propelled the Industrial Revolution becomes easier to see once we recognize how the psychology of premodern Europeans had been quietly evolving in the background for at least eight centuries. Of course, there are many economic and geographic factors that matter too, but if there’s a secret ingredient in the recipe for Europe’s collective brain, it’s the psychological package of individualism, analytic orientation, positive-sum thinking, and impersonal prosociality that had been simmering for centuries.

Enforce the logic of conversations. People’s emotions tend to heat up when there is disagreement. Remain calm and analytical at all times; it is more difficult to shut down a logical exchange than an emotional one. Remember too that emotions can shade how people see reality.

In my opinion, defining intelligence is much like defining beauty, and I don’t mean that it’s in the eye of the beholder. To illustrate, let’s say that you are the only beholder, and your word is final. Would you be able to choose the 1000 most beautiful women in the country? And if that sounds impossible, consider this: Say you’re now looking at your picks. Could you compare them to each other and say which one is more beautiful? For example, who is more beautiful— Katie Holmes or Angelina Jolie? How about Angelina Jolie or Catherine Zeta-Jones? I think intelligence is like this. So many factors are involved that attempts to measure it are useless. Not that IQ tests are useless. Far from it. Good tests work: They measure a variety of mental abilities, and the best tests do it well. But they don’t measure intelligence itself.

Some of the algorithms that you have built in your life are deeply ingrained in your mind. However, that doesn’t mean you can’t change anything. Through the behavior-impact analysis, you can examine the results of your behavior. If you are unhappy with what you see, it’s time for change.

I closed my eyes. Things and people moved around me, taking positions in obscure hierarchies, participating in systems I didn't know about and never would. A complex network of objects and concepts. You live through certain things before you understand them. You can't always take the analytical position.

When religious symbols that are partly different from those we know emerge from the unconscious of an individual, it is often feared that these will wrongfully alter or diminish the officially recognized religious symbols. This fear even causes many people to reject analytical psychology and the entire unconscious.

Oh, no! I haven’t lost hope at all! Look, we’re all here–we’re all having a good time on Sunday night! I just read you a lot of depressing shit like that and talk about these things because you have to think about them sometimes. I haven’t lost hope at all. There’s going to be abortion; there’s going to be health care; there’s going to be medical marijuana; there’s going to be peace in the world; there’s going to be homosexual marriage: all this is going to happen, because all the generation that hates it and is against it and is fervent about it is going to die. I may not get to see it, but . . . The people who are young right now don’t care about any of those things: they care about technology; they care about eating; they care about learning. They’re curious; they want to find out things; they want the world to be bigger; they want to know about other people in other places; they want to inform themselves and use analytical thinking; they don’t trust the traditional media sources that we’ve all been poisoned to fucking listen to like the television and the newspapers and all the shit that comes up on the Internet: they learn to fucking discern because they have to pick out pieces of information all the time. So, I have nothing but fucking hope for the world.

In view of the possibility of finding meaning in suffering, life's meaning is an unconditional one, at least potentially. That unconditional meaning, however, is paralleled by the unconditional value of each and every person. It is that which warrants the indelible quality of the dignity of man. Just as life remains potentially meaningful under any conditions, even those which are most miserable, so too does the value of each and every person stay with him or her, and it does so because it is based on the values that he or she has realized in the past, and is not contingent on the usefulness that he or she may or may not retain in the present. More specifically, this usefulness is usually defined in terms of functioning for the benefit of society. But today's society is characterized by achievement orientation, and consequently it adores people who are successful and happy and, in particular, it adores the young. It virtually ignores the value of those who are otherwise, and in so doing blurs the decisive difference between being valuable in the sense of dignity and being valuable in the sense of usefulness. If one is not cognizant of this difference and holds that na individual's value stems only from his present usefulness, then, believe me, one owes it only to personal inconsistency not to plead for euthanasia along the lines of Hitler's program, that is to say, "mercy" killing of all those who have lost their social usefulness, be it because of old age, incurable illness, mental deterioration, or whatever handicap they may suffer. Confounding the dignity of man with mere usefulness arises from a conceptual confusion that in turn may be traced back to the contemporary nihilism transmitted on many an academic campus and many an analytical couch. Even in the setting of training analyses such an indoctrination may take place. Nihilism does not contend that there is nothing, but it states that everything is meaningless. And George A. Sargent was right when he promulgated the concept of "learned meaninglessness." He himself remembered a therapist who said, "George, you must realize that the world is a joke. There is no justice, everything is random. Only when you realize this will you understand how silly it is to take yourself seriously. There is no grand purpose in the universe. It just is. There's no particular meaning in what decision you make today about how to act." One must generalize such a criticism. In principle, training is indispensable, but if so, therapists should see their task in immunizing the trainee against nihilism rather than inoculating him with the cynicism that is a defense mechanism against their own nihilism.

On one hand, those with wandering, defocused, childlike minds seem to be the most creative; on the other, it seems to be analysis and application that’s important. The answer to this conundrum is that creative people need both … The key to creativity is being able to switch between a wide-open, playful mind and a narrow analytical frame.

The esse in anima, then, is a psychological fact, and the only thing that needs ascertaining is whether it occurs but once, often, or universally in human psychology. The datum which is called “God” and is formulated as the “highest good” signifies, as the term itself shows, the supreme psychic value. In other words it is a concept upon which is conferred, or is actually endowed with, the highest and most general significance in determining our thoughts and actions. In the language of analytical psychology, the God-concept coincides with the particular ideational complex which, in accordance with the foregoing definition, concentrates in itself the maximum amount of libido, or psychic energy. Accordingly, the actual God-concept is, psychologically, completely different in different people, as experience testifies. Even as an idea God is not a single, constant being, and still less so in reality. For, as we know, the highest value operative in a human soul is variously located. There are men “whose God is the belly” (Phil. 3 : 19), and others for whom God is money, science, power, sex, etc. The whole psychology of the individual, at least in its essential aspects, varies according to the localization of the highest good, so that a psychological theory based exclusively on one fundamental instinct, such as power or sex, can explain no more than secondary features when applied to an individual with a different orientation.

In decision-making, outlining the rational pros and cons was never an issue for me. My problem was that I completely disregarded the emotional side. When I started giving my feelings more attention, I got a more accurate view of the emotional variables. Since I had a more complete picture with both rational and emotional variables, I could make an optimal decision.

Why is a relaxed state of mind so important for creative insights? When our minds are at ease — when those alpha waves are rippling through the brain — we’re more likely to direct the spotlight of attention inward, toward that stream of remote associations emanating from the right hemisphere. In contrast, when we are diligently focused, our attention tends to be directed outward, toward the details of the problems we’re trying to solve. While this pattern of attention is necessary when solving problems an-alytically, it actually prevents us from detecting the connections that lead to insights. “That’s why so many insights happen during warm showers,” Bhattacharya says. “For many people, it’s the most relaxing part of the day.

Your algorithms are like a highway; you have taken that route every time in your life because the highway is fast and easy. Your new algorithm is a hidden path through the undergrowth where you have to cut down bushes along the way. If you keep forcing yourself up the hidden path, it eventually becomes the highway. The old highway gets overgrown and forgotten about.

There is another issue with the largely cognitive approach to management, which we had big-time at Google. Smart, analytical people, especially ones steeped in computer science and mathematics as we were, will tend to assume that data and other empirical evidence can solve all problems. Quants or techies with this worldview tend to see the inherently messy, emotional tension that’s always present in teams of humans as inconvenient and irrational—an irritant that will surely be resolved in the course of a data-driven decision process. Of course, humans don’t always work that way. Things come up, tensions arise, and they don’t naturally go away. People do their best to avoid talking about these situations, because they’re awkward. Which makes it worse.

I sometimes turn on the radio and I find very often that what I'm listening to is a discussion of sports. These are telephone conversations. People call in and have long and intricate discussions, and it's plain that quite a high degree of thought and analysis is going into that. People know a tremendous amount. They know all sorts of complicated details and enter into far-reaching discussion about whether the coach made the right decision yesterday and so on. These are ordinary people, not professionals, who are applying their intelligence and analytic skills in these areas and accumulating quite a lot of knowledge and, for all I know, understanding. On the other hand, when I hear people talk about, say, international affairs or domestic problems, it's at a level of superficiality that's beyond belief.

I believe that every one of us here tonight has as clear and vital a vocation as anyone in a religious order. We have the vocation of keeping alive Mr. Melcher's excitement in leading young people into an expanding imagination. Because of the very nature of the world as it is today our children receive in school a heavy load of scientific and analytic subjects, so it is in their reading for fun, for pleasure, that they must be guided into creativity. These are forces working in the world as never before in the history of mankind for standardization, for the regimentation of us all, or what I like to call making muffins of us, muffins all like every other muffin in the muffin tin. This is the limited universe, the drying, dissipating universe, that we can help our children avoid by providing them with “explosive material capable of stirring up fresh life endlessly.

therefore, did learn a lesson: The female mind is capable of understanding analytic geometry. Those people who have for years been insisting (in the face of all obvious evidence to the contrary) that the male and female are equal and capable of rational thought may have something. The difficulty may just be that we have never yet discovered a way to communicate with the female mind. If it is done in the right way, you may be able to get something out of it.

Darwin didn’t consider himself a quick or highly analytical thinker. His memory was poor, and he couldn’t follow long mathematical arguments. Nevertheless, Darwin felt that he made up for those shortcomings with a crucial strength: his urge to figure out how reality worked. Ever since he could remember, he had been driven to make sense of the world around him. He followed what he called a “golden rule” to fight against motivated reasoning: . . . whenever a published fact, a new observation or thought came across me, which was opposed to my general results, to make a memorandum of it without fail and at once; for I had found by experience that such facts and thoughts were far more apt to escape from the memory than favourable ones. Therefore, even though the peacock’s tail made him anxious, Darwin couldn’t stop puzzling over it. How could it possibly be consistent with natural selection? Within a few years, he had figured out the beginnings of a compelling answer.

Thus, the person of experience and reflection writes history. Anyone who has not experienced life on a greater and higher level than everyone else will not know how to interpret the greatness and loftiness of the past. The utterance of the past is always an oracular pronouncement. You will understand it only as builders of the future and as people who know about the present. People now explain the extraordinarily deep and far-reaching effect of Delphi by the particular fact that the Delphic priests had precise knowledge about the past. It is appropriate now to understand that only the man who builds the future has a right to judge the past. In order to look ahead, set yourselves an important goal, and at the same time control that voluptuous analytical drive with which you now lay waste the present and render almost impossible all tranquility, all peaceful growth and maturing. Draw around yourself the fence of a large and extensive hope, an optimistic striving. Create in yourselves a picture to which the future is to correspond, and forget the myth that you are epigones. You have enough to plan and to invent when you imagine that future life for yourselves. But in considering history do not ask that she show you the 'How?' and the 'With what?' If, however, you live your life in the history of great men, then you will learn from history the highest command: to become mature and to flee away from that paralyzing and prohibiting upbringing of the age, which sees advantages for itself in not allowing you to become mature, in order to rule and exploit you, the immature. And when you ask after biographies, then do not ask for those with the refrain 'Mr. Soandso and His Age' but for those whose title page must read 'A Fighter Against His Age.' Fill your souls with Plutarch, and dare to believe in yourselves when you have faith in his heroes. With a hundred people raised in such an unmodern way, that is, people who have become mature and familiar with the heroic, one could permanently silence the entire noisy pseudo-education of this age.

When people praise her abilities as a coach, they often talk about her strategic and analytical skills, but her greatest talent is actually that she is very rarely surprised. That's because she interprets information as it is, not as what she wants it to be. She's seen too many other coaches give a player too many chances, or not give a player any chances at all, based on what they think could happen. Those same coaches talk about "instinct" and "gut feeling," but the only gut feeling Zackell worries about is diarrhea.

I have already explained to you that what is out of the common is usually a guide rather than a hindrance. In solving a problem of this sort, the grand thing is to be able to reason backwards. That is a very useful accomplishment, and a very easy one, but people do not practise it much. In the every-day affairs of life it is more useful to reason forwards, and so the other comes to be neglected. There are fifty who can reason synthetically for one who can reason analytically." "I confess," said I, "that I do not quite follow you." "I hardly expected that you would. Let me see if I can make it clearer. Most people, if you describe a train of events to them, will tell you what the result would be. They can put those events together in their minds, and argue from them that something will come to pass. There are few people, however, who, if you told them a result, would be able to evolve from their own inner consciousness what the steps were which led up to that result. This power is what I mean when I talk of reasoning backwards, or analytically.

Marxism cannot, even on the grounds of political expediency or party solidarity, be reduced to a rigid formalism like mathematics. Nor can it be treated as a standard technique such as work on an automatic lathe. The material, when it is present in human society, has endless variations; the observer is himself part of the observed population, with which he interacts strongly and reciprocally. This means that the successful application of the theory needs the development of analytical power, the ability to pick out the essential factors in a given situation. This cannot be learned from books alone. The one way to learn it is by constant contact with the major sections of the people. For an intellectual, this means at least a few months spent in manual labour, to earn his livelihood as a member of the working class; not as a superior being, nor as a reformist, nor as a sentimental "progressive" visitor to the slums. The experience gained from living with worker and peasant, as one of them, has then to be consistently refreshed and regularly evaluated in the light of one's reading. For those who are prepared to do this, these essays might provide some encouragement, and food for thought.

John F. Kennedy "is, in reality, a deeply serious man, reflective in his mental habits, historically minded, and given to seeing men and nations and events in the sobering context that history provides. As a human being, he is often humorous, easily bored by total routine but open to all fresh experiences, careless of the superficialities of life, warmly loyal to his friends, and oddly detached about himself. His most curious trait, in fact, is his way of discussing his most vital affairs with the dry humor and cool analytical remoteness that most people reserve for the affairs of others. – Joseph Alsop

It's plain that quite a high degree of thought and analysis is going into that. People know a tremendous amount. They know all sorts of complicated details, and enter into far-reaching discussion about whether the coach made the right decision yesterday, and so on. These are ordinary people, not professionals, who are applying their intelligence and analytic skills in these areas, and accumulating quite a lot of knowledge and, for all I know, understanding. On the other hand, when I hear people talk about, say, international affairs or domestic problems, it's at a level of superficiality which is beyond belief.

As data analytics, superfast computers, digital technology, and other breakthroughs enabled by science play a bigger and bigger role in informing medical decision-making, science has carved out a new and powerful role as the steadfast partner of the business of medicine—which is also enjoying a new day in the sun. It may surprise some people to learn that the business of medicine is not a twenty-first-century invention. Health care has always been a business, as far back as the days when Hippocrates and his peers practiced medicine. Whether it was three goats, a gold coin, or a bank note, some type of payment was typically exchanged for medical services, and institutions of government or learning funded research. However, since the 1970s, business has been the major force directing the practice of medicine. Together, the business and science of medicine are the new kids on the block—the bright, shiny new things. Ideally, as I’ve suggested, the art, science, and business of medicine would work together in a harmonious partnership, each upholding the other and contributing all it has to offer to the whole. And sometimes (as we’ll find in later chapters) this partnership works well. When it does, the results are magnificent for patients and doctors, not to mention for scientists and investors.

You walk around the world and you see people multitasking. They’re playing games and they’re reading email and they’re on Facebook, etc … On a college campus, most kids are doing two things at once, maybe three things at once … Virtually all multitaskers think they are brilliant at multitasking. And one of the big discoveries is, You know what? You’re really lousy at it! It turns out multitaskers are terrible at every aspect of multitasking. They get distracted constantly. Their memory is very disorganized. Recent work we’ve done suggests they’re worse at analytical reasoning. We worry that it may be creating people who are unable to think well and clearly.15

I believe that I have not been fair to you and that, as a result, I must have led you around in circles and hurt you deeply. In doing so, however, I have led myself around in circles and hurt myself just as deeply. I say this not as an excuse or a means of self-justification but because it is true. If I have left a wound inside you, it is not just your wound but mine as well. So please try not to hate me. I am a flawed human being - a far more flawed being than you realize. Which is precisely why I do not want you to hate me. Because if you were to do that, I would really go to pieces. I can't do what you can do: I can't slip inside my shell and wait for things to pass. I don't know for a fact that you are really like that, but sometimes you give me that impression. I often envy that in you, which may be why I led you around in circles so much. This may be an over-analytical way of looking at things. Don't you agree? The therapy they perform here is certainly not over-analytical, but when you are under treatment for several months the way I am here, like it or not, you become more or less analytical. "This was caused by that, and that means this, because of which such-and-such." Like that. I can't tell whether this kind of analysis is trying to simplify the world or complicate it. In any case, I myself feel that I am far closer to recovery than I once was, and people here tell me this is true. This is the first time in a long while I have been able to sit down and calmly write a letter. The one I wrote you in July was something I had to squeeze out of me (though, to tell the truth, I don't remember what I wrote - was it terrible?), but this time I am very calm. How wonderful it is to be able to write someone a letter! To feel like conveying your thoughts to a person, to sit at your desk and pick up a pen, to put your thoughts into words like this is truly marvellous. Of course, once I do put them to words, I find I can only express a fraction of what I want to say, but that's all right. I'm happy just to be able to feel I want to write to someone. And so I am writing to you.

Fisher outlines the different hormones and personalities for me. Those with lots of dopamine, she says, are likely to be "Explorers," optimistic risk takers. Serotonin breeds "Builders," who tend to be calm and organized and work well in groups. Those brimming with testosterone she calls "Directors." Two thirds of them are men. They're analytical, logical, and often musical. (They sound suspiciously like Numerati to me.) In the fourth group, their brains coursing with estrogen, are the negotiators. They're verbal and intuitive, and have good people skills. You'd think they'd be built for relationships. But sometimes, Fisher says, "they're so pliable that they turn into placaters. You don't know who they are.

Measuring requires, first and foremost, analytical ability. But it also demands that measurement be used to make self-control possible rather than abused to control people from the outside and above—that is, to dominate them. It is the common violation of this principle that largely explains why measurement is the weakest area in the work of the manager today. As long as measurements are abused as a tool of control (for instance, as when measurements are used, as a weapon of an internal secret police that supplies audits and critical appraisals of a manager’s performance to the boss without even sending a carbon copy to the manager himself) measuring will remain the weakest area in the manager’s performance.2

To some extent, the amnesia around the concepts that tech companies draw on to make public policy (without admitting that they are doing so) is by design. Fetishizing the novelty of the problem (or at least its “framing”) deprives the public of the analytic tools it has previously brought to bear on similar problems. Granted, quite frequently these technologies are truly novel—but the companies that pioneer them use that novelty to suggest that traditional categories of understanding don’t do them justice, when in fact standard analytic tools largely apply just fine. But this practice tends to disenfranchise all of the people with a long tradition of analyzing these problems—whether they’re experts, activists, academics, union organizers, journalists, or politicians.

Of course a degree of competence is needed, and few jobs are entirely brainless, but supposedly knowledge-intensive organisations are often crowded with people with limited emotional and practical intelligence. These smart people may avoid careful analytical processes and instead rely on fast and frugal mental rules of thumb to get the job done. What’s more, many firms actively encourage employees not to exert their intelligence overmuch. They push smart people into dumb jobs, swamp staff with information, enforce behavioural scripts that are followed mindlessly, encourage colleagues to avoid addressing tough questions, and incentivise experts and amateurs alike to be ignorant. As a result organisations can often help to encourage remarkably bright people to do stupid things.

What have I earned for all that work,’ I said, ‘For all that I have done at my own charge? The daily spite of this unmannerly town, Where who has served the most is most defamed, The reputation of his lifetime lost Between the night and morning. I might have lived, And you know well how great the longing has been, Where every day my footfall should have lit In the green shadow of Ferrara wall; Or climbed among the images of the past – The unperturbed and courtly images – Evening and morning, the steep street of Urbino To where the Duchess and her people talked The stately midnight through until they stood In their great window looking at the dawn; I might have had no friend that could not mix Courtesy and passion into one like those That saw the wicks grow yellow in the dawn; I might have used the one substantial right My trade allows: chosen my company, And chosen what scenery had pleased me best.’ Thereon my phoenix answered in reproof, ‘The drunkards, pilferers of public funds, All the dishonest crowd I had driven away, When my luck changed and they dared meet my face, Crawled from obscurity, and set upon me Those I had served and some that I had fed; Yet never have I, now nor any time, Complained of the people.’ All I could reply Was: ‘You, that have not lived in thought but deed, Can have the purity of a natural force, But I, whose virtues are the definitions Of the analytic mind, can neither close The eye of the mind nor keep my tongue from speech.’ And yet, because my heart leaped at her words, I was abashed, and now they come to mind After nine years, I sink my head abashed.

This is actually a really common Autistic experience. Perhaps because so many of us are alienated from mainstream neurotypical life, we come to identify with fantasy creatures,[14] aliens, robots,[15] or animals instead of the people around us.[16] Our hyperliteral, analytic minds recognize that the rules of the gender binary are arbitrary and entirely made up,[17] so making up our own gender identities and rules of presentation seems like fair game. Identifying outside of the binary (and outside of humanity) also helps many of us put a name to how detached we feel from society, and from our bodies. Of course it’s hard for me to carry myself in a “ladylike” way, I’m a robot in a human suit! There’s a term for Autistic trans people who see their neurotype and gender identity as inextricably linked: autigender.[18]

Narrative and analytical information does not coexist. It cannot; that’s simply impossible. The human brain is unable to be coldly analytical and warmly engaged in a narrative at the same time. This is the secret power of the intrigue frame. When your target drills down into technical material, you break that frame by telling a brief but relevant story that involves you. This is not a story that you make up on the spot; this is a personal story that you have prepared in advance and that you take to every meeting you have. Since all croc brains are pretty similar, you will not need more than one story because the intrigue it will contain will have the same impact on every audience. You need to be at the center of the story, which immediately redirects attention back to you. People will pause, look up, and listen because you are sharing something personal.

When we use silence, we know exactly what’s going on in our minds and just don’t share it, but others don’t know what we hide at that moment. We know how we feel and think, but we refuse to share these thoughts. If you have a certain belief, you identify as this certain box they have created to fit you in along with other people who share similar beliefs. The mind does not like complexity and wants to keep receiving information simple. When you remain silent, this quick and simple process that the mind does becomes complex, because it needs more data. Silence requires more analytical thinking which is difficult for a mind that is preoccupied with thousands of tasks and projects to come across daily. That’s the easiest job the mind can do. Based on previous experiences and personality samples that match yours, they will assume that you identify as a certain type, have certain beliefs or share similar thoughts to other people of that sample.

Today’s society is characterized by achievement orientation, and consequently it adores people who are successful and happy and, in particular, it adores the young. It virtually ignores the value of all those who are otherwise, and in so doing blurs the decisive difference between being valuable in the sense of dignity and being valuable in the sense of usefulness. If one is not cognizant of this difference and holds that an individual’s value stems only from his present usefulness, then, believe me, one owes it only to personal inconsistency not to plead for euthanasia along the lines of Hitler’s program, that is to say, ‘mercy’ killing of all those who have lost their social usefulness, be it because of old age, incurable illness, mental deterioration, or whatever handicap they may suffer. Confounding the dignity of man with mere usefulness arises from conceptual confusion that in turn may be traced back to the contemporary nihilism transmitted on many an academic campus and many an analytical couch.

Why it was that upon this beautiful feminine tissue, sensitive as gossamer, and practically blank as snow as yet, there should have been traced such a coarse pattern as it was doomed to receive; why so often the coarse appropriates the finer thus, the wrong man the woman, the wrong woman the man, many thousand years of analytical philosophy have failed to explain to our sense of order. One may, indeed, admit the possibility of a retribution lurking in the present catastrophe. Doubtless some of Tess d'Urberville's mailed ancestors rollicking home from a fray had dealt the same measure even more ruthlessly towards peasant girls of their time. But though to visit the sins of the fathers upon the children may be a morality good enough for divinities, it is scorned by average human nature; and it therefore does not mend the matter. As Tess's own people down in those retreats are never tired of saying among each other in their fatalistic way: "It was to be." There lay the pity of it. An immeasurable social chasm was to divide our heroine's personality thereafter from that previous self of hers who stepped from her mother's door to try her fortune at Trantridge poultry-farm.

This happens because data scientists all too often lose sight of the folks on the receiving end of the transaction. They certainly understand that a data-crunching program is bound to misinterpret people a certain percentage of “he time, putting them in the wrong groups and denying them a job or a chance at their dream house. But as a rule, the people running the WMDs don’t dwell on those errors. Their feedback is money, which is also their incentive. Their systems are engineered to gobble up more data and fine-tune their analytics so that more money will pour in. Investors, of course, feast on these returns and shower WMD companies with more money. And the victims? Well, an internal data scientist might say, no statistical system can be perfect. Those folks are collateral damage. And often, like Sarah Wysocki, they are deemed unworthy and expendable. Big Data has plenty of evangelists, but I’m not one of them. This book will focus sharply in the other direction, on the damage inflicted by WMDs and the injustice they perpetuate. We will explore harmful examples that affect people at critical life moments: going to college, borrowing money, getting sentenced to prison, or finding and holding a job. All of these life domains are increasingly controlled by secret models wielding arbitrary punishments.

The impression conveyed by these phrases of Vinteuil’s was different from any other, as if, in spite of the conclusions which science seems to be reaching, individuals did exist. And it was just when he was doing his utmost to be novel, that one could recognize, beneath the apparent differences, the deep similarities and the planned resemblances that underlay a work, when Vinteuil would pick up a given phrase several times, diversify it, playfully change its rhythm, bring it back again in the original form; this kind of deliberate echo, the product of intelligence, inevitably superficial, could never be so striking as the hidden, involuntary resemblances which sprang to the surface, under different colors, between the two distinct masterpieces; for then Vinteuil, striving powerfully to produce something new, searched into himself, and with all the force of creative effort touched his own essence, at a depth where, whatever question one asks, the soul replies with the same accent—its own. A particular accent, this accent of Vinteuil’s, separated from the accent of other musicians by a distinction much more marked than the one we perceive between the voices of different people, or even between the bellowing and the cry of two animal species; a real difference, the one that existed between the thought of some other musician and the eternal investigations of Vinteuil, the question that he put to himself in so many different forms, his speculation, endlessly painstaking but as free from the analytical forms of reasoning as if it had been conducted in the realm of the angels, so that we can measure its depth but no more translate it into human speech than disembodied spirits can when they are called up by a medium and interrogated about the secrets of death; his own accent, for in the end and even taking into account the acquired originality which had struck me in the afternoon, the family relationship which musicologists could trace between composers, it is to a single, personal voice that those great singers, the original musicians, always return in spite of themselves, a voice which is the living proof of the irreducible individuality of each soul.

Another common form of mental illness is bipolar disorder, in which a person suffers from extreme bouts of wild, delusional optimism, followed by a crash and then periods of deep depression. Bipolar disorder also seems to run in families and, curiously, strikes frequently in artists; perhaps their great works of art were created during bursts of creativity and optimism. A list of creative people who were afflicted by bipolar disorder reads like a Who’s Who of Hollywood celebrities, musicians, artists, and writers. Although the drug lithium seems to control many of the symptoms of bipolar disorder, the causes are not entirely clear. One theory states that bipolar disorder may be caused by an imbalance between the left and right hemispheres. Dr. Michael Sweeney notes, “Brain scans have led researchers to generally assign negative emotions such as sadness to the right hemisphere and positive emotions such as joy to the left hemisphere. For at least a century, neuroscientists have noticed a link between damage to the brain’s left hemisphere and negative moods, including depression and uncontrollable crying. Damage to the right, however, has been associated with a broad array of positive emotions.” So the left hemisphere, which is analytical and controls language, tends to become manic if left to itself. The right hemisphere, on the contrary, is holistic and tends to check this mania. Dr. V. S. Ramachandran writes, “If left unchecked, the left hemisphere would likely render a person delusional or manic.… So it seems reasonable to postulate a ‘devil’s advocate’ in the right hemisphere that allows ‘you’ to adopt a detached, objective (allocentric) view of yourself.” If human consciousness involves simulating the future, it has to compute the outcomes of future events with certain probabilities. It needs, therefore, a delicate balance between optimism and pessimism to estimate the chances of success or failures for certain courses of action. But in some sense, depression is the price we pay for being able to simulate the future. Our consciousness has the ability to conjure up all sorts of horrific outcomes for the future, and is therefore aware of all the bad things that could happen, even if they are not realistic. It is hard to verify many of these theories, since brain scans of people who are clinically depressed indicate that many brain areas are affected. It is difficult to pinpoint the source of the problem, but among the clinically depressed, activity in the parietal and temporal lobes seems to be suppressed, perhaps indicating that the person is withdrawn from the outside world and living in their own internal world. In particular, the ventromedial cortex seems to play an important role. This area apparently creates the feeling that there is a sense of meaning and wholeness to the world, so that everything seems to have a purpose. Overactivity in this area can cause mania, in which people think they are omnipotent. Underactivity in this area is associated with depression and the feeling that life is pointless. So it is possible that a defect in this area may be responsible for some mood swings.

Well before the end of the 20th century however print had lost its former dominance. This resulted in, among other things, a different kind of person getting elected as leader. One who can present himself and his programs in a polished way, as Lee Quan Yu you observed in 2000, adding, “Satellite television has allowed me to follow the American presidential campaign. I am amazed at the way media professionals can give a candidate a new image and transform him, at least superficially, into a different personality. Winning an election becomes, in large measure, a contest in packaging and advertising. Just as the benefits of the printed era were inextricable from its costs, so it is with the visual age. With screens in every home entertainment is omnipresent and boredom a rarity. More substantively, injustice visualized is more visceral than injustice described. Television played a crucial role in the American Civil rights movement, yet the costs of television are substantial, privileging emotional display over self-command, changing the kinds of people and arguments that are taken seriously in public life. The shift from print to visual culture continues with the contemporary entrenchment of the Internet and social media, which bring with them four biases that make it more difficult for leaders to develop their capabilities than in the age of print. These are immediacy, intensity, polarity, and conformity. Although the Internet makes news and data more immediately accessible than ever, this surfeit of information has hardly made us individually more knowledgeable, let alone wiser, as the cost of accessing information becomes negligible, as with the Internet, the incentives to remember it seem to weaken. While forgetting anyone fact may not matter, the systematic failure to internalize information brings about a change in perception, and a weakening of analytical ability. Facts are rarely self-explanatory; their significance and interpretation depend on context and relevance. For information to be transmuted into something approaching wisdom it must be placed within a broader context of history and experience. As a general rule, images speak at a more emotional register of intensity than do words. Television and social media rely on images that inflamed the passions, threatening to overwhelm leadership with the combination of personal and mass emotion. Social media, in particular, have encouraged users to become image conscious spin doctors. All this engenders a more populist politics that celebrates utterances perceived to be authentic over the polished sound bites of the television era, not to mention the more analytical output of print. The architects of the Internet thought of their invention as an ingenious means of connecting the world. In reality, it has also yielded a new way to divide humanity into warring tribes. Polarity and conformity rely upon, and reinforce, each other. One is shunted into a group, and then the group polices once thinking. Small wonder that on many contemporary social media platforms, users are divided into followers and influencers. There are no leaders. What are the consequences for leadership? In our present circumstances, Lee's gloomy assessment of visual media's effects is relevant. From such a process, I doubt if a Churchill or Roosevelt or a de Gaulle can emerge. It is not that changes in communications technology have made inspired leadership and deep thinking about world order impossible, but that in an age dominated by television and the Internet, thoughtful leaders must struggle against the tide.

ever. Amen. Thank God for self-help books. No wonder the business is booming. It reminds me of junior high school, where everybody was afraid of the really cool kids because they knew the latest, most potent putdowns, and were not afraid to use them. Dah! But there must be another reason that one of the best-selling books in the history of the world is Men Are From Mars, Women Are From Venus by John Gray. Could it be that our culture is oh so eager for a quick fix? What a relief it must be for some people to think “Oh, that’s why we fight like cats and dogs, it is because he’s from Mars and I am from Venus. I thought it was just because we’re messed up in the head.” Can you imagine Calvin Consumer’s excitement and relief to get the video on “The Secret to her Sexual Satisfaction” with Dr. GraySpot, a picture chart, a big pointer, and an X marking the spot. Could that “G” be for “giggle” rather than Dr. “Graffenberg?” Perhaps we are always looking for the secret, the gold mine, the G-spot because we are afraid of the real G-word: Growth—and the energy it requires of us. I am worried that just becoming more educated or well-read is chopping at the leaves of ignorance but is not cutting at the roots. Take my own example: I used to be a lowly busboy at 12 East Restaurant in Florida. One Christmas Eve the manager fired me for eating on the job. As I slunk away I muttered under my breath, “Scrooge!” Years later, after obtaining a Masters Degree in Psychology and getting a California license to practice psychotherapy, I was fired by the clinical director of a psychiatric institute for being unorthodox. This time I knew just what to say. This time I was much more assertive and articulate. As I left I told the director “You obviously have a narcissistic pseudo-neurotic paranoia of anything that does not fit your myopic Procrustean paradigm.” Thank God for higher education. No wonder colleges are packed. What if there was a language designed not to put down or control each other, but nurture and release each other to grow? What if you could develop a consciousness of expressing your feelings and needs fully and completely without having any intention of blaming, attacking, intimidating, begging, punishing, coercing or disrespecting the other person? What if there was a language that kept us focused in the present, and prevented us from speaking like moralistic mini-gods? There is: The name of one such language is Nonviolent Communication. Marshall Rosenberg’s Nonviolent Communication provides a wealth of simple principles and effective techniques to maintain a laser focus on the human heart and innocent child within the other person, even when they have lost contact with that part of themselves. You know how it is when you are hurt or scared: suddenly you become cold and critical, or aloof and analytical. Would it not be wonderful if someone could see through the mask, and warmly meet your need for understanding or reassurance? What I am presenting are some tools for staying locked onto the other person’s humanness, even when they have become an alien monster. Remember that episode of Star Trek where Captain Kirk was turned into a Klingon, and Bones was freaking out? (I felt sorry for Bones because I’ve had friends turn into Cling-ons too.) But then Spock, in his cool, Vulcan way, performed a mind meld to determine that James T. Kirk was trapped inside the alien form. And finally Scotty was able to put some dilithium crystals into his phaser and destroy the alien cloaking device, freeing the captain from his Klingon form. Oh, how I wish that, in my youth or childhood,