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Can I Trust You?
Years ago, I heard Lou Holtz speak at a national conference. His rock-solid reputation preceded himβhe is the only coach in the history of college football to take six different football teams to a bowl game. He is not only well-respected for his ability to elevate football programs, but to elevate individuals as well.
During his humorous and entertaining keynote, he taught a few small lessons which carried big meanings. He shared that every person you meet is privately asking themselves three questions:
1. Do you care about me?
2. Do I like you?
3. Can I trust you?
When you make an authentic, sincere, and dignified effort to create a positive first impression, you increase your chances of receiving a "Yes!" to those questions. Unfortunately, if someone you meet answers "No!" youβve got an uphill battle to earn their business or develop a friendship.
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Susan C. Young (The Art of Connection: 8 Ways to Enrich Rapport & Kinship for Positive Impact (The Art of First Impressions for Positive Impact, #6))