Listening Leadership Quotes

Listen with curiosity. Speak with honesty. Act with integrity. The greatest problem with communication is we don’t listen to understand. We listen to reply. When we listen with curiosity, we don’t listen with the intent to reply. We listen for what’s behind the words.

7 Effective Ways to Make Others Feel Important 1. Use their name. 2. Express sincere gratitude. 3. Do more listening than talking. 4. Talk more about them than about you. 5. Be authentically interested. 6. Be sincere in your praise. 7. Show you care.

A man can only lead when others accept him as their leader, and he has only as much authority as his subjects give to him. All of the brilliant ideas in the world cannot save your kingdom if no one will listen to them.

The more you talk about them, the more important they will feel. The more you listen to them, the more important you will make them feel.

Do more listening than talking; talk more about them than about you.

Truly powerful people have great humility. They do not try to impress, they do not try to be influential. They simply are. People are magnetically drawn to them. They are most often very silent and focused, aware of their core selves. ... They never persuade, nor do they use manipulation or aggressiveness to get their way. They listen. If there is anything they can offer to assist you, they offer it; if not, they are silent.

The Anatomy of Conflict: If there is no communication then there is no respect. If there is no respect then there is no caring. If there is no caring then there is no understanding. If there is no understanding then there is no compassion. If there is no compassion then there is no empathy. If there is no empathy then there is no forgiveness. If there is no forgiveness then there is no kindness. If there is no kindness then there is no honesty. If there is no honesty then there is no love. If there is no love then God doesn't reside there. If God doesn't reside there then there is no peace. If there is no peace then there is no happiness. If there is no happiness ----then there IS CONFLICT BECAUSE THERE IS NO COMMUNICATION!

I know I can be wrong, even when I am certain I am right. Listening to others who disagree with me and are willing to criticize me is essential to piercing the seduction of certainty.

Listen with curiosity. Speak with honesty. Act with integrity.

Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.

Never take advice about never taking advice. That is an old vice of men - to dish it out without being able to take it - the blind leading the blind into more blindness.

Worry not that your child listens to you; worry most that they watch you.

Don't assume, because you are intelligent, able, and well-motivated, that you are open to communication, that you know how to listen.

What makes life in Indian organizations difficult is the widespread prevalence of this very contemptuous pride. It stops us from listening to our juniors, subordinates and people down the line. You cannot expect a person to deliver results if you humiliate him, nor can you expect him to be creative if you abuse him or despise him. The line between firmness and harshness, between strong leadership and bullying, between discipline and vindictiveness is very fine, but it has to be drawn.

Seeking out people with different views, different perspectives, different ideas is often challenging, because it requires us to set aside judgment and open our minds. But we have to remind ourselves that to get beyond where we are, where I believe most of us are, we would all be be well served to choose our music carefully, to stop talking and listen to one another.

The Tone is the Message.

All great leaders find a sense of balance through their levels of reception. For instance, those who support a leader may soften him, those who ignore him may challenge him, and those who oppose him may stroke his ego.

There’s a reason that God gave us two ears, two eyes and one mouth. It’s so you can listen and watch twice as much as you talk. Best of all, listening costs you nothing.

It is a queer thing. In a time of great need, when powerful leadership is demanded, the people—confused and excited—hear only the strident voices of the audacious, and refuse to listen to the voice of wisdom which, being wise, is temperate.

It is only through dialogue, deep listening, and passionate disagreement that we find our way to something larger than a singular and isolated point of view.

Your silence creates a vacuum for others to fill The key is to stay present and keep listening. The silence of holding steady is different from the silence of holding back.

Listen with your eyes as well as your ears.

If you listen to critics for too long, you will become deaf to success.

Remain open-minded, even when you believe yourself to be a king among peasants. You never know what blessings can be gained or crises averted just by listening.

Introverts tend to assume leadership positions within groups when they really have something to contribute….they listen carefully to the ideas of the people they lead. All of this gives them a big advantage over leaders who rise to the top simply because they're comfortable talking a lot or being in control.

Leaders who want to show sensitivity should listen often and long and talk short and seldom. Many so-called leaders are too busy to listen. True leaders know that time spent listening is well invested.

The activity of interpreting might be understood as listening for the 'song beneath the words.

Listen – it makes you sound smarter

Leadership isn't just about giving orders. A fool can give orders. A leader listens. He changes his mind. He acknowledges mistakes.

You won't benefit from diverse perspectives if you aren't open to utilizing differences.

Some of the greatest advances happen when people are bold enough to speak their truth and listen to others speak theirs.

As far as I can tell, kids are called bossy when they behave in a dictatorial and domineering fashion. They’re called bossy when they try to order people around and refuse to listen to authority figures. Here’s a suggestion: instead of telling us not to refer to them as bossy, why don’t we teach them not to be bossy? We concentrate so much on eradicating negative words while forgetting to address the behavior that the words describe.

-What do you think makes a good leader? -Someone who listens, who thinks before acting, who tries to understand different viewpoints, who does what is right even if the path is long and hard. Who will give a voice to the voiceless.

Acquiring the habit of note-taking is therefore a wonderfully complementary skill to that of listening.

As people gain more authority, they often develop a lack of patience in listening to those under them. A deaf ear is the first indication of a closed mind.

When I was lost in my own thoughts, Cathy would always say, ‘You’re not listening to me.’ She was right.

You don’t really understand people until you hear their life story. If you know their stories, you grasp their history, their hurts, their hopes and aspirations. You put yourself in their shoes. And just by virtue of listening and remembering what’s important to them, you communicate that you care and desire to add value.

When you’re hustling, hustle with all you’ve got. When you’re sick, stop. Let it happen. Your body is trying to tell you something. Listen to it.

When listeners become leaders, the world changes.

I am not smart, I pay attention. I am not considerate, I listen. I am not patient, I make time. I’m not lucky, I work hard.

Your purpose will be clear only when you listen to your heart.

Okay, here’s a cheat I learned in a leadership seminar. It’s called active listening. Someone says something, a complaint, or a criticism, or they’re excited about something that happened to them. For a lot of us, our instinct is to offer a solution, or expand on an idea, to fix or offer something. The key is to think about how they’re feeling, be receptive to that, and parrot it back to them. They just got a new car, and they’re happy about it? A simple ‘that’s excellent’ or ‘you must be so proud’ works. It leaves room for them to keep talking, to know you’re listening. For your teammate who just lost someone she obviously cared about, just recognizing that she’s upset and she’s right to feel upset, that’s enough.

I think a good leader knows when to listen, and how to inspire, not manipulate.

Listening to others who disagree with me and are willing to criticize me is essential to piercing the seduction of certainty.

Goodness is a bright flame within you. Use it to light up the world.

Effective listening is the single most powerful thing you can do to build and maintain a climate of trust and collaboration. Strong listening skills are the foundation for all solid relationships.

He listened to their opinions, stated his own, and supported them with reasons; and from his being constantly occupied with such meditations, it resulted, that when in command no complication could ever present itself with which he was not prepared to deal.

Good leaders motivate others by their listening skills. We are to: avoid prejudicial first impressions; become less self-centered; withhold initial criticism; stay calm; listen with empathy; be active listeners; clarify what we hear; and recognize the healing power of listening. Then we are to act on what we hear

True listening is actually that period of silence and allowing someone’s words to reach your conscious brain, but it also includes something else that’s a little weird: with your posture, your face, and your sounds, you signal to someone, “I want what you have, I need to know what you know, and I want you to keep telling me the things you’re telling me.

The drum to which we march reveals the conductor to whom we’re listening.

Being willing to listen to others and let them speak into our lives is a critical attitude leaders must have. It is not weakness to get good advice - it is strength to seek it out.

A leader is heard, a great leader is listened too.

The liberal arts are the arts of communication and thinking. ‘They are the arts indispensable to further learning, for they are the arts of reading, writing, speaking, listening, figuring,

Listen my dear sister! You only fix something, when it’s broken. And you - are far from broken. Say to yourself, I am perfect, the way I am. Say to yourself, I am beautiful the way I am. Say to yourself, those who do not accept me the way I am, do not deserve me in their life.

Our system of government is based on our religion, and is what our people want. Should they seek alternatives, were are ready to listen to them. We are all in the same boat, and they are both captain and crew.

...he preferred to view his crew leadership not as decision making, but as sensemaking. "If I make a decision, it is a possession, I take pride in it. I tend to defend it and not listen to those who question it...If I make sense, then this is more dynamic and I listen and I can change it.

Listen with an open mind, gather all the incoming information, both verbal and non-verbal and be careful not to ignore things you don’t wish to hear. Don’t make assumptions or jump to conclusions. The punchline usually comes at the end!

A great leader listens to other people's suggestions and opinions but a dogmatic leader dismisses them and sticks to his/her own decision.

Meeting you has enriched my life, listening to you has inspired my leadership;I greet the genius in you.

Leadership is about being better able to listen to the whole than anyone else can.

What you see and what you listen to will determine how high you will go.

Listening is one of the most powerful, compelling ways to say, “You are a great person—I have confidence in you!

When leaders tolerate mediocrity, it’s a cancer that spreads like wildfire.

True leaders know that time spent listening is well invested.

We have listened to the voices of hate, the voices of selfish unreason for far too long. Only the voices of peace will lead us where we need to be.

Leadership is the ability to see what no one else sees, to listen when others talk and the ability to be optimistic when others are pessimistic.

The leader who listens is the one society needs most. They don’t force their commands on people. They pay attention to their demands and set the pace for the change that society truly needs.

God is at work in all the places we already inhabit. He is bigger than the arena of our own immediate church programs and ideas about evangelism. He is a prodigal God recklessly working in people and situations of all types. If we truly believe God is at work in the world, we must take the time to pay attention, listen, and discern what God is doing in the lives of those around us.

If you lead a team, start asking questions and really listening. Start valuing the contributions of your teammates ahead of your own. And remember that when the best idea wins, so does the entire team.

They'll tell you who they think you should be they'll even try to manipulate you into believing it but let me tell you something son, if I listened to who I was supposed to be - this, everything we are and do wouldn't be in existence. Be a leader, find yourself and make a life with it. Those who judge you and try to force the patterns of their beliefs onto you are envious they haven't the strength in themselves to do the same.

The second essential incarnational habit we hope to cultivate is simply listening. Listening is watching and sensitively responding to the unspoken and spoken needs of Sojourners in ways that demonstrate sincere interest.

WHAT MAKES A GOOD LISTENER? 1. Not interrupting. 2. Showing that you empathize: not criticizing, arguing, or patronizing. 3. Establishing a physical sense of closeness without invading personal space. 4. Observing body language and letting yours show you are not distracted but attentive. 5. Offering your own self-disclosures, but not too many, or too soon. 6. Understanding the context of the other person’s life. 7. Listening from all four levels: body, mind, heart, and soul.

Listen. In every office you hear the threads of love and joy and fear and guilt, the cries for celebration and reassurance, and somehow you know that connecting those threads is what you are supposed to do and business takes care of itself.

The most powerful way of being able to listen to your own intuition is by being silent. Find a quiet space, slow down and calm your mind. Your goal is to eliminate all that noise going through your head – all those thoughts that appear from nowhere.

In my community, we are taught that leadership qualities include humility, compassion, a sense of fairness, the ability to listen, preparation and carry-through, a love for the people, and a strong spiritual center that begins with a connection to Earth.

However, I don’t think that we should let the task or goal become the end-all to a training session, either. If things aren’t going well, maybe it’s time to listen to what our horse is trying to tell us. It could very well be that he has the answer to why things aren’t going well, and if we give him half a chance, perhaps he’ll tell us what that is. I have seen so many horses almost

Forcing your employees to follow required steps only prevents customer dissatisfaction. If your goal is truly to satisfy, to create advocates, then the step-by-step approach alone cannot get you there. Instead, you must select employees who have the talent to listen and to teach, and then you must focus them toward simple emotional outcomes like partnership and advice. ... Identify a person's strenths. Define outcomes that play to those strengths. Find a way to count, rate or rank those outcomes. And then let the person run.

When it comes to identifying a real leader, that task can be much easier. Don't listen to the claims of the person professing to be the leader. Don't examine his credentials. Don't check his title. Check his influence. The proof of leadership is found in the followers. I

Few people make sound or sustainable decisions in an atmosphere of chaos. The more serious the situation, usually accompanied by a deadline, the more likely everyone will get excited and bounce around like water on a hot skillet. At those times I try to establish a calm zone but retain a sense of urgency. Calmness protects order, ensures that we consider all the possibilities, restores order when it breaks down, and keeps people from shouting over each other. You are in a storm. The captain must steady the ship, watch all the gauges, listen to all the department heads, and steer through it. If the leader loses his head, confidence in him will be lost and the glue that holds the team together will start to give way. So assess the situation, move fast, be decisive, but remain calm and never let them see you sweat.

Learn the value of introducing proposals over time using masterful technique.... Deliver the message when the listener isn’t rushed or in an emotionally charged state.... Don’t unnerve your boss by dropping a crisis in their lap last-minute when you’ve had some warning yourself.

If this were a courageous country, it would ask Gloria to lead it since she is sane and funny and beautiful and smart and the National Leaders we've always had are not. When I listen to her talk about women's rights children's rights men's rights I think of the long line of Americans who should have been president, but weren't. Imagine Crazy Horse as president. Sojourner Truth. John Brown. Harriet Tubman. Black Elk or Geronimo. Imagine President Martin Luther King confronting the youthful "Oppie" Oppenheimer. Imagine President Malcolm X going after the Klan. Imagine President Stevie Wonder dealing with the "Truly Needy." Imagine President Shirley Chisholm, Ron Dellums, or Sweet Honey in the Rock dealing with Anything. It is imagining to make us weep with frustration, as we languish under real estate dealers, killers, and bad actors.

I also came to see that I should not worry about tomorrow, next week, next year, or next century. The more willing I was to look honestly at what I was thinking and saying and doing now, the more easily I would come into touch with the movement of God's Spirit in me, leading me to the future. God is a God of the present and reveals to those who are willing to listen carefully to the moment in which they live the steps they are to take toward the future. "Do not worry about tomorrow," Jesus says, "tomorrow will take care of itself. Each day has enough trouble of its own" (Matthew 6:34).

Jack Zenger and Joseph Folkman, who run a leadership consultancy, analyzed 3,492 participants in a manager development program and found that the most effective listeners do four things: 1. They interact in ways that make the other person feel safe and supported 2. They take a helping, cooperative stance 3. They occasionally ask questions that gently and constructively challenge old assumptions 4. They make occasional suggestions to open up alternative paths

Be not afraid." As one who is no stranger to fear, I have had to read those words with care so as not to twist them into a discouraging counsel of perfection. "Be not afraid" does not mean we cannot have fear. Everyone has fear, and people who embrace the call to leadership often find fear abounding. Instead, the words say we do not need to be the fear we have. We do not have to lead from a place of fear, thereby engendering a world in which fear is multiplied.

When you listen to people, they feel valued. A 2003 study from Lund University in Sweden finds that “mundane, almost trivial” things like listening and chatting with employees are important aspects of successful leadership, because “people feel more respected, visible and less anonymous, and included in teamwork.”10 And a 2016 paper finds that this form of “respectful inquiry,” where the leader asks open questions and listens attentively to the response, is effective because it heightens the “follower’s” feelings of competence (feeling challenged and experiencing mastery), relatedness (feeling of belonging), and autonomy (feeling in control and having options). Those three factors are sort of the holy trinity of the self-determination theory of human motivation, originally developed by Edward L. Deci and Richard M. Ryan.11

One evening, Lincoln listened as Stanton worked himself into a fury against one of the generals. “I would like to tell him what I think of him,” Stanton stormed. “Why don’t you,” suggested Lincoln. “Write it all down.” When Stanton finished the letter, he returned and read it to the president. “Capital,” Lincoln said. “Now, Stanton, what are you going to do about it?” “Why, send it of course!” “I wouldn’t,” said the president. “Throw it in the waste-paper basket.” “But it took me two days to write.” “Yes, yes and it did you ever so much good. You feel better now. That is all that is necessary. Just throw it in the basket.” And after some additional grumbling, Stanton did just that.

You, on the other hand, have often been told that following God and listening to reason are identical; so bear in mind that for intelligent people the passage from childhood to adulthood is not an abandonment of rules, but a change of ruler: instead of someone [E] whose services are hired and bought, they accept in their lives the divine leadership of reason – and it is only those who follow reason who deserve to be regarded as free. For they alone live as they want, since they have learned to want only what is necessary;

A leader is someone with the power to project either shadow or light onto some part of the world and onto the lives of the people who dwell there. A leader shapes the ethos in which others must live, an ethos as light-filled as heaven or as shadowy as hell. A good leader is intensely aware of the interplay of inner shadow and light, lest the act of leadership do more harm than good.

When people lead from the perspective of fear, they can be intimidating. They’re not open. They don’t listen. They’re not willing to admit when they’ve made a mistake. It’s always someone else’s fault.   That kind of leadership model is not sustainable. It might produce decent performance over a short period of time. But I don’t think you’re a leader when you lead through fear—you’re a manager.

The marches in Albany concentrated on city hall where they had little leverage and no votes. “All of our marches in Albany,” said Martin, “were to the city hall trying to make them negotiate, where if we had centered our protests at the businesses in the city, [we could have] made the merchants negotiate. And if you can pull them around, you pull the political power structure because the political power structure listens to the economic power structure.

The lesson is that thriving is not actually about the leader, it’s about the whole flock. Everyone has the potential to lead, and leadership is about listening and being attuned to everyone else. It’s about flexibility. It’s about humility. It’s about trust. It’s about having fun along the way. It is more about holding space for others’ brilliance than being the sole source of answers, more about flexible shape-shifting to meet the oncoming challenges than holding fast to a five-year strategic plan.

Elite performers win in their minds first. The mind is a battleground where the greatest struggle takes place. The thoughts that win the battle for your mind will direct your life. Mental state affects physical performance. The mind constantly sends messages to the body, and the body listens and responds. Therefore, elite warriors train their minds to focus and think in a way that maximizes how they practice and how they perform in competition. Getting your mind right means managing two things: A) What you focus on. B) How you talk to yourself. If you focus on negative things and talk to yourself in negative ways, that will put you into a negative mindset. Your performance will suffer. If you focus on productive things and talk to yourself in productive ways, that will put you into a productive mindset. Your performance will be enhanced. We teach our players to replace low-performance self-talk with high-performance self-talk. We tell our players, “The voice in your mind is a powerful force. Take ownership of that force.

When I’m sitting by my gay friends in church, I hear everything through their ears. When I’m with my recently divorced friend, I hear it through hers. This is good practice. It helps uncenter us (which is, you know, the whole counsel of the New Testament) and sharpens our eye for our sisters and brothers. It trains us to think critically about community, language, felt needs, and inclusion, shaking off autopilot and setting a wider table. We must examine who is invited, who is asked to teach, who is asked to contribute, who is called into leadership. It is one thing to “feel nice feelings” toward the minority voice; it is something else entirely to challenge existing power structures to include the whole variety of God’s people. This is not hard or fancy work. It looks like diversifying small groups and leadership, not defaulting to homogeny as the standard operating procedure. Closer in, it looks like coffee dates, dinner invites, the warm hand of friendship extended to women or families outside your demographic. It means considering the stories around the table before launching into an assumed shared narrative. It includes the old biblical wisdom on being slow to speak and quick to listen, because as much as we love to talk, share, and talk-share some more, there is a special holiness reserved for the practice of listening and deferring.

Please listen to me. Even the strongest and bravest must sometimes weep. It shows they have a great heart, one that can feel compassion for others. You are brave, Matthias. Already you have done great things for one so young. I am only a simple country-bred fieldmouse, but even I can see the courage and leadership in you. A burning brand shows the way, and each day your flame grows brighter. There is none like you, Matthias. You have the sign of greatness upon you. One day Redwall and all the land will be indebted to you. Matthias, you are a true Warrior.

There are, essentially, two compelling reasons why I believe the reading public should care about Fred and his work: First, he recognized the critical importance of learning during the earliest years. No one better understood how essential it is for proper social, emotional, cognitive, and language development to take place in the first few years of life. And no one did more to convince a mass audience in America of the value of early education. Second, he provided, and continues to provide, exemplary moral leadership. Fred Rogers advanced humanistic values because of his belief in Christianity, but his spirituality was completely eclectic; he found merit in all faiths and philosophies. His signature value was human kindness; he lived it and he preached it, to children, to their parents, to their teachers, to all of us everywhere who could take the time to listen.

When angry at a colleague, Lincoln would fling off what he called a “hot” letter, releasing all his pent wrath. He would then put the letter aside until he cooled down and could attend the matter with a clearer eye. When Lincoln’s papers were opened at the turn of the twentieth century, historians discovered a raft of such letters, with Lincoln’s notation underneath; “never sent and never signed.” Such forbearance set an example for the team. One evening, Lincoln listened as Stanton worked himself into a fury against one of the generals. “I would like to tell him what I think of him,” Stanton stormed. “Why don’t you,” suggested Lincoln. “Write it all down.” When Stanton finished the letter, he returned and read it to the president. “Capital,” Lincoln said. “Now, Stanton, what are you going to do about it?” “Why, send it of course!” “I wouldn’t,” said the president. “Throw it in the waste-paper basket.” “But it took me two days to write.” “Yes, yes and it did you ever so much good. You feel better now. That is all that is necessary. Just throw it in the basket.” And after some additional grumbling, Stanton did just that.

Every morning I wake up to have the same hope, that mankind had survived its own greed, its own desire to self-destruct, its own monopoly to destroy the environment regardless of the consequences, its own religious and ideological dogma that kept it in turmoil since inception….I listen to the morning news to find out that nothing had changed, and realize more certainly that we are living on a barrowed time, and sometime in the future, if we wake up there will be fewer and fewer of us who will wonder but never learn what went wrong….this is human history, keep repeating itself in destruction, greed and chaos, at the best of times it is organized chaos….and at the worst of time it is mayhem, all to serve the few….who leaves crumbs for us to continue the cycle…

We have no obligation to endure or enable certain types of certain toxic relationships. The Christian ethic muddies these waters because we attach the concept of long-suffering to these damaging connections. We prioritize proximity over health, neglecting good boundaries and adopting a Savior role for which we are ill-equipped. Who else we'll deal with her?, we say. Meanwhile, neither of you moves towards spiritual growth. She continues toxic patterns and you spiral in frustration, resentment and fatigue. Come near, dear one, and listen. You are not responsible for the spiritual health of everyone around you. Nor must you weather the recalcitrant behavior of others. It is neither kind nor gracious to enable. We do no favors for an unhealthy friend by silently enduring forever. Watching someone create chaos without accountability is not noble. You won't answer for the destructive habits of an unsafe person. You have a limited amount of time and energy and must steward it well. There is a time to stay the course and a time to walk away. There's a tipping point when the effort becomes useless, exhausting beyond measure. You can't pour antidote into poison forever and expect it to transform into something safe, something healthy. In some cases, poison is poison and the only sane response is to quit drinking it. This requires honest self evaluation, wise counselors, the close leadership of the Holy Spirit, and a sober assessment of reality. Ask, is the juice worth the squeeze here. And, sometimes, it is. You might discover signs of possibility through the efforts, or there may be necessary work left and it's too soon to assess. But when an endless amount of blood, sweat and tears leaves a relationship unhealthy, when there is virtually no redemption, when red flags are frantically waved for too long, sometimes the healthiest response is to walk away. When we are locked in a toxic relationship, spiritual pollution can murder everything tender and Christ-like in us. And a watching world doesn't always witness those private kill shots. Unhealthy relationships can destroy our hope, optimism, gentleness. We can lose our heart and lose our way while pouring endless energy into an abyss that has no bottom. There is a time to put redemption in the hands of God and walk away before destroying your spirit with futile diligence.

Humility means that each leader’s relationship to other leaders is characterized by an acknowledgment that he deserves none of the recognition, power, or influence that his position affords him. It means knowing, as a leader, that as long as sin still lives inside you, you will need to be rescued from you. Humility means you love serving more than you crave leading. It means owning your inability rather than boasting in your abilities. It means always being committed to listen and learn. Humility means seeing fellow leaders not so much as serving your success but serving the one who called each of you. It means being more excited about your fellow leaders’ commitment to Christ than you are about their loyalty to you. It’s about fearing the power of position rather than craving it. It’s about being more motivated to serve than to be seen. Humility is always being ready to consider the concern of others for you, confess what God reveals through them, and to commit to personal change. Humility is

POLLARD had known better, but instead of pulling rank and insisting that his officers carry out his proposal to sail for the Society Islands, he embraced a more democratic style of command. Modern survival psychologists have determined that this “social”—as opposed to “authoritarian”—form of leadership is ill suited to the early stages of a disaster, when decisions must be made quickly and firmly. Only later, as the ordeal drags on and it is necessary to maintain morale, do social leadership skills become important. Whalemen in the nineteenth century had a clear understanding of these two approaches. The captain was expected to be the authoritarian, what Nantucketers called a fishy man. A fishy man loved to kill whales and lacked the tendency toward self-doubt and self-examination that could get in the way of making a quick decision. To be called “fishy to the backbone” was the ultimate compliment a Nantucketer could receive and meant that he was destined to become, if he wasn’t already, a captain. Mates, however, were expected to temper their fishiness with a more personal, even outgoing, approach. After breaking in the green hands at the onset of the voyage—when they gained their well-deserved reputations as “spit-fires”—mates worked to instill a sense of cooperation among the men. This required them to remain sensitive to the crew’s changeable moods and to keep the lines of communication open. Nantucketers recognized that the positions of captain and first mate required contrasting personalities. Not all mates had the necessary edge to become captains, and there were many future captains who did not have the patience to be successful mates. There was a saying on the island: “[I]t is a pity to spoil a good mate by making him a master.” Pollard’s behavior, after both the knockdown and the whale attack, indicates that he lacked the resolve to overrule his two younger and less experienced officers. In his deference to others, Pollard was conducting himself less like a captain and more like the veteran mate described by the Nantucketer William H. Macy: “[H]e had no lungs to blow his own trumpet, and sometimes distrusted his own powers, though generally found equal to any emergency after it arose. This want of confidence sometimes led him to hesitate, where a more impulsive or less thoughtful man would act at once. In the course of his career he had seen many ‘fishy’ young men lifted over his head.” Shipowners hoped to combine a fishy, hard-driving captain with an approachable and steady mate. But in the labor-starved frenzy of Nantucket in 1819, the Essex had ended up with a captain who had the instincts and soul of a mate, and a mate who had the ambition and fire of a captain. Instead of giving an order and sticking with it, Pollard indulged his matelike tendency to listen to others. This provided Chase—who had no qualms about speaking up—with the opportunity to impose his own will. For better or worse, the men of the Essex were sailing toward a destiny that would be determined, in large part, not by their unassertive captain but by their forceful and fishy mate.