Leading With Empathy Quotes

If we can share our story with someone who responds with empathy and understanding, shame can't survive.

Vulnerability is the birthplace of love, belonging, joy, courage, empathy, and creativity. It is the source of hope, empathy, accountability, and authenticity. If we want greater clarity in our purpose or deeper and more meaningful spiritual lives, vulnerability is the path.

If it is not tempered by compassion, and empathy, reason can lead men and women into a moral void. (95)

Education leads to enlightenment. Enlightenment opens the way to empathy. Empathy foreshadows reform.

When animals express their feelings they pour out like water from a spout. Animals' emotions are raw, unfiltered, and uncontrolled. Their joy is the purest and most contagious of joys and their grief the deepest and most devastating. Their passions bring us to our knees in delight and sorrow.

Such lonely, lost things you find on your way. It would be easier, if you were the only one lost. But lost children always find each other, in the dark, in the cold. It is as though they are magnetized and can only attract their like. How I would like to lead you to brave, stalwart friends who would protect you and play games with dice and teach you delightful songs that have no sad endings. If you would only leave cages locked and turn away from unloved Wyverns, you could stay Heartless.

Were we incapable of empathy – of putting ourselves in the position of others and seeing that their suffering is like our own – then ethical reasoning would lead nowhere. If emotion without reason is blind, then reason without emotion is impotent.

The exaggerated dopamine sensitivity of the introvert leads one to believe that when in public, introverts, regardless of its validity, often feel to be the center of (unwanted) attention hence rarely craving attention. Extroverts, on the other hand, seem to never get enough attention. So on the flip side it seems as though the introvert is in a sense very external and the extrovert is in a sense very internal - the introvert constantly feels too much 'outerness' while the extrovert doesn't feel enough 'outerness'.

Never sever ties with a family member you once loved. Each of you might be on different spiritual paths, but both trails are leading you home.

Bond is stronger than blood. The family grows stronger by bond.

Kylie bit down on her lip. Burnett took a step forward. He squared his shoulders, empathy filling his eyes. He took a deep, apparent heartfelt breath and looked at Kylie. She nodded at him as if giving him the lead. He looked back at Holiday and, in a deep voice, said, "Kylie has something to tell you." Kylie's mouth fell open and right then she knew it was official. Men sucked at verbal communication especially where anything emotional was concerned.

Faith keeps our ships moving, while empathy and the memories of our experiences lead to wisdom.

Empathy is a strange and powerful thing. There is no script. There is no right way or wrong way to do it. It’s simply listening, holding space, withholding judgment, emotionally connecting, and communicating that incredibly healing message of “You’re not alone.

Empathy is connecting with the emotion that someone is experiencing, not the event or the circumstance.

I sometimes try to imagine what would have happened if we’d known the bonobo first and the chimpanzee only later—or not at all. The discussion about human evolution might not revolve as much around violence, warfare and male dominance, but rather around sexuality, empathy, caring and cooperation. What a different intellectual landscape we would occupy!

Without close and reciprocal relationships with other animal beings, we're alienated from the rich, diverse, and magnificent world in which we live.

Lacking a shared language, emotions are perhaps our most effective means of cross-species communication. We can share our emotions, we can understand the language of feelings, and that's why we form deep and enduring social bonds with many other beings. Emotions are the glue that binds.

If you want more kindness in the world, put some there.

I hate the assumption that you can’t write about something because you haven’t experienced it, and not just because it assumes a limit on the human imagination, which is basically limitless. It also suggests that some leaps of identification are impossible. I refuse to accept that, because it leads to the conclusion that real change is beyond us, and so is empathy. The idea is false on the evidence. Like shit, change happens.

Shame resilience is about moving from shame to empathy—the real antidote to shame.

So true it is, and so terrible too, that up to a certain point the thought or sight of misery enlists our best affections; but, in certain special cases, beyond that point it does not. They err who would assert that invariably this is owing to the inherent selfishness of the human heart. It rather proceeds from a certain hopelessness of remedying excessive and organic ill. To a sensitive being, pity is not seldom pain. And when at last it is perceived that such pity cannot lead to effectual succor, common sense bids the soul rid of it.

Shame is much more likely to be the cause of destructive behavior than the cure. Guilt and empathy are the emotions that lead us to question how our actions affect other people, and both of these are severely diminished by the presence of shame.

Tolerance fails as a virtue, first of all, because it is in some ways demeaning to people. It is much better to speak of “respect” or “empathy.” But that is precisely the problem—common sense tells us that there are people who cannot and ought not to command our respect or empathy. We regard what they stand for as stupid, crazy, evil, or all three. To be respectful of them would be to abandon all moral sense, so that a completely tolerant person would be totally passive, without a moral center. Thus we fall back on “tolerance,” which merely means conceding to people the right to be who they are, while withholding our respect. But the determined advocates of tolerance are not content with that and keep slipping back into making tolerance imply the necessity of respect . . . Thus the obligation of tolerance leads inexorably to intolerance, turning the claim to be tolerant into a tautology, a statement that merely repeats itself—“I am tolerant except about those things of which I am intolerant.

The dangers of fascist politics come from the particular way in which it dehumanizes segments of the population. By excluding these groups, it limits the capacity for empathy among other citizens, leading to the justification of inhumane treatment, from repression of freedom, mass imprisonment, and expulsion to, in extreme cases, mass extermination.

Diminishing trust caused by a lack of connection and empathy.

Metaphors are tiny saviors leading the way out of sentimentality, small disciples of Pound, urging "Say it new! Say it new!" It's hard for emotion to feel flat if its language is suitably novel, to feel excessive if its rendering is suitably opaque. Metaphors translate emotion into surprising and sublime language, but they also help us deflect and diffuse the glare of revelation.

Effective stewardship leads to generative work and a generative culture. We turn wheat into bread—and bread into community. We turn grapes into wine—and wine into occasions for joyful camaraderie, conviviality, conversation, and creativity. We turn minerals into paints—and paints into works that lift the heart or stir the spirit. We turn ideas and experiences into imaginative worlds for sheer enjoyment and to expand the scope of our empathy.

Many researchers have argued that the use of toxic positivity in healthcare is unethical and even dangerous. It leads to unfounded assertions of confidence, implies a lack of empathy for the patient, and can cause people to make uninformed decisions about their health.

Emotions are the gifts of our ancestors. We have them and so do other animals. We must never forget this.

Empathy for an enemy's pain was good, but you couldn't let that lead you into the fallacy of accepting their actions.

Shame is universal and one of the most primitive human emotions that we experience. The only people who don’t experience shame are those who lack the capacity for empathy and human connection.

If you put shame in a petri dish and cover it with judgment, silence, and secrecy, you’ve created the perfect environment for shame to grow until it makes its way into every corner and crevice of your life. If, on the other hand, you put shame in a petri dish and douse it with empathy, shame loses its power and begins to wither. Empathy creates a hostile environment for shame—an environment it can’t survive in, because shame needs you to believe you’re alone and it’s just you.

Metaphors are tiny saviors leading the way out of sentimentality, small disciples of Pound, urging “Say it new! Say it new!

Silence is the enemy of social change.

Empathy allows for listening, and listening leads to understanding

One of the signature mistakes with empathy is that we believe we can take our lenses off and look through the lenses of someone else. We can’t. Our lenses are soldered to who we are. What we can do, however, is honor people’s perspectives as truth even when they’re different from ours. That’s a challenge if you were raised in majority culture—white, straight, male, middle-class, Christian—and you were likely taught that your perspective is the correct perspective and everyone else needs to adjust their lens. Or, more accurately, you weren’t taught anything about perspective taking, and the default—My truth is the truth—is reinforced by every system and situation you encounter.

When we are all mind, things can get rigid. When we are all heart, things can get chaotic. Both lead to stress. But when they work together, the heart leading through empathy, the mind guiding us with focus and attention, we become a harmonious human being.

It’s not that empathy itself automatically leads to kindness. Rather, empathy has to connect to kindness that already exists. Empathy makes good people better, then, because kind people don’t like suffering, and empathy makes this suffering salient. If you made a sadist more empathic, it would just lead to a happier sadist,

Which means we can start fresh. Reject the patterns of history. Promise not to repeat old mistakes. We can lead with compassion and empathy. Fight back against those who look to divide us, or pit us against one another, or make anyone feel less than. It is up to us—the ones who have yet to receive our boxes—to decide what type of world we wish to inherit, no matter how much time our strings may give us.

Empathy is a choice. And it’s a vulnerable choice, because if I were to choose to connect with you through empathy, I would have to connect with something in myself that knows that feeling. In the face of a difficult conversation, when we see that someone’s hurt or in pain, it’s our instinct as human beings to try to make things better. We want to fix, we want to give advice. But empathy isn’t about fixing, it’s the brave choice to be with someone in their darkness—not to race to turn on the light so we feel better.

The litany of what I did want? To be challenged. To not live in the safety of my own little snow globe and be reassured by familiarity and surrounded by what made me comfortable and coddled me. To stand in other people’s shoes and see how they saw the world—especially if they were outsiders and monsters and freaks who would lead me as far away as possible from whatever my comfort zone supposedly was—because I sensed I was that outsider, that monster, that freak. I craved being shaken. I loved ambiguity. I wanted to change my mind, about one thing and another, virtually anything. I wanted to get upset and even be damaged by art. I wanted to get wiped out by the cruelty of someone’s vision of the world, whether it was Shakespeare or Scorsese, Joan Didion or Dennis Cooper. And all of this had a profound effect. It gave me empathy. It helped me realize that another world existed beyond my own, with other viewpoints and backgrounds and proclivities, and I have no doubt that this aided me in becoming an adult. It moved me away from the narcissism of childhood and into the world’s mysteries—the unexplained, the taboo, the other—and drew me closer to a place of understanding and acceptance.

The results of five experiments involving more than a thousand participants showed that reading literary fiction improves our ability to detect and understand other people's emotions. But it can't be any sort of fiction. The researchers distinguished between "popular fiction" (where the author leads you by the hand as a reader) and "literary fiction" (in which you must find your own way and fill in the gaps). Instead of being told why a certain character behaves as they do, you have to figure it out yourself. That way, the book becomes not just a simulation of a social experience, it is a social experience.

I will never be a brain surgeon, and I will never play the piano like Glenn Gould. But what keeps me up late at night, and constantly gives me reason to fret, is this: I don’t know what I don’t know. There are universes of things out there — ideas, philosophies, songs, subtleties, facts, emotions — that exist but of which I am totally and thoroughly unaware. This makes me very uncomfortable. I find that the only way to find out the fuller extent of what I don’t know is for someone to tell me, teach me or show me, and then open my eyes to this bit of information, knowledge, or life experience that I, sadly, never before considered. Afterward, I find something odd happens. I find what I have just learned is suddenly everywhere: on billboards or in the newspaper or SMACK: Right in front of me, and I can’t help but shake my head and speculate how and why I never saw or knew this particular thing before. And I begin to wonder if I could be any different, smarter, or more interesting had I discovered it when everyone else in the world found out about this particular obvious thing. I have been thinking a lot about these first discoveries and also those chance encounters: those elusive happenstances that often lead to defining moments in our lives. […] I once read that the definition of insanity is doing the same thing over and over and expecting different results. I fundamentally disagree with this idea. I think that doing the same thing over and over and expecting different results is the definition of hope. We might keep making mistakes but the struggle gives us a sense of empathy and connectivity that we would not experience otherwise. I believe this empathy improves our ability to see the unseen and better know the unknown. Lives are shaped by chance encounters and by discovering things that we don’t know that we don’t know. The arc of a life is a circuitous one. … In the grand scheme of things, everything we do is an experiment, the outcome of which is unknown. You never know when a typical life will be anything but, and you won’t know if you are rewriting history, or rewriting the future, until the writing is complete. This, just this, I am comfortable not knowing.

The trickiest barrier to empathy? Take a look in the mirror. Being kind and extending the hypothesis of generosity to ourselves when we mess up is the first step. Resisting the urge to punish or shame ourselves when we make mistakes is true mastery.

the more different you and I are, the less we will be able to identify with each other, and the more difficult it will to understand each other. If we can't see ourselves in another person at all—if his beliefs and background and reactions and emotions conflict too radically with our own—we often just withdraw the assumption that he is like us in any important way. That kind of dehumanization generally leads nowhere good.

If we believe empathy is finite, like pizza, and practicing empathy with someone leaves fewer slices for others, then perhaps comparing levels of suffering would be necessary. Luckily, however, empathy is infinite and renewable. The more you give, the more we all have.

When you realize you've evolved from the mentored to the Mentor it gives much more to the meaning and lessons learned in life as well as untimely death. -CPT Dominic Garcia-

Individualizing education and starting with empathy for those we serve is where innovative teaching and learning begins.

Burnout also leads to a large swath of physicians who aren't as empathetic toward their patients as they could be.

It’s okay to not be okay all the time.

I hate the assumption that you can't write about something because you haven't experienced it, and not just because it assumes a limit on the human imagination, which is basically limitless. It also suggests that some leaps of identification are impossible. I refuse to accept that, because it leads to the conclusion that real change is beyond us, and so is empathy.

a lack of clarity in the concepts used will lead to a lack of clarity in the questions posed, and thus also to a lack of clarity in the design of the experiments supposed to provide an answer to the questions.

By understanding and increasing just this one capacity of the human brain, an enormous amount of social change can be fostered. Failure to understand and cultivate empathy, however, could lead to a society in which no one would want to live—a cold, violent, chaotic, and terrifying war of all against all. This destructive type of culture has appeared repeatedly in various times and places in human history and still reigns in some parts of the world. And it’s a culture that we could be inadvertently developing throughout America if we do not address current trends in child rearing, education, economic inequality, and our core values.

Shame is not a compass for moral behavior. It’s much more likely to drive destructive, hurtful, immoral, and self-aggrandizing behavior than it is to heal it. Why? Because where shame exists, empathy is almost always absent. That’s what makes shame dangerous. The opposite of experiencing shame is experiencing empathy. The behavior that many of us find so egregious today is more about people being empathyless, not shameless.

An imaginary circle of empathy is drawn by each person. It circumscribes the person at some distance, and corresponds to those things in the world that deserve empathy. I like the term "empathy" because it has spiritual overtones. A term like "sympathy" or "allegiance" might be more precise, but I want the chosen term to be slightly mystical, to suggest that we might not be able to fully understand what goes on between us and others, that we should leave open the possibility that the relationship can't be represented in a digital database. If someone falls within your circle of empathy, you wouldn't want to see him or her killed. Something that is clearly outside the circle is fair game. For instance, most people would place all other people within the circle, but most of us are willing to see bacteria killed when we brush our teeth, and certainly don't worry when we see an inanimate rock tossed aside to keep a trail clear. The tricky part is that some entities reside close to the edge of the circle. The deepest controversies often involve whether something or someone should lie just inside or just outside the circle. For instance, the idea of slavery depends on the placement of the slave outside the circle, to make some people nonhuman. Widening the circle to include all people and end slavery has been one of the epic strands of the human story - and it isn't quite over yet. A great many other controversies fit well in the model. The fight over abortion asks whether a fetus or embryo should be in the circle or not, and the animal rights debate asks the same about animals. When you change the contents of your circle, you change your conception of yourself. The center of the circle shifts as its perimeter is changed. The liberal impulse is to expand the circle, while conservatives tend to want to restrain or even contract the circle. Empathy Inflation and Metaphysical Ambiguity Are there any legitimate reasons not to expand the circle as much as possible? There are. To expand the circle indefinitely can lead to oppression, because the rights of potential entities (as perceived by only some people) can conflict with the rights of indisputably real people. An obvious example of this is found in the abortion debate. If outlawing abortions did not involve commandeering control of the bodies of other people (pregnant women, in this case), then there wouldn't be much controversy. We would find an easy accommodation. Empathy inflation can also lead to the lesser, but still substantial, evils of incompetence, trivialization, dishonesty, and narcissism. You cannot live, for example, without killing bacteria. Wouldn't you be projecting your own fantasies on single-cell organisms that would be indifferent to them at best? Doesn't it really become about you instead of the cause at that point?

Empathy is a strange and powerful thing. There is no script. There is no right way or wrong way to do it. It’s simply listening, holding space, withholding judgement, emotionally connecting, and communicating that incredibly healing message of “you’re not alone.

Research suggests that people rarely change their minds or form a new worldview based on facts or data alone; it is through stories (and the values systems embedded within them) that we come to reinterpret the world and develop empathy and compassion for others.

I hate the assumption that you can’t write about something because you haven’t experienced it, and not just because it assumes a limit on the human imagination, which is basically limitless. It also suggests that some leaps of identification are impossible. I refuse to accept that, because it leads to the conclusion that real change is beyond us, and so is empathy. The idea is false on the evidence.

And the starting point for human improvement is empathy. Everything flows from that. Empathy allows for listening, and listening leads to understanding. That’s how we gain a common base of knowledge. When people can’t agree, it’s often because there is no empathy, no sense of shared experience. If you feel what others feel, you’re more likely to see what they see. Then you can understand one another. Then you can move to the honest and respectful exchange of ideas that is the mark of a successful partnership. That’s the source of progress.

Testing the theory that we have an innate moral sense as proposed by such Enlightenment thinkers as Adam Smith and Thomas Jefferson, Bloom provides experimental evidence that “our natural endowments” include “a moral sense—some capacity to distinguish between kind and cruel actions; empathy and compassion—suffering at the pain of those around us and the wish to make this pain go away; a rudimentary sense of fairness—a tendency to favor equal divisions of resources; a rudimentary sense of justice—a desire to see good actions rewarded and bad actions punished.

While shame is highly correlated with addiction, violence, aggression, depression, eating disorders, and bullying, guilt is negatively correlated with these outcomes. Empathy and values live in the contours of guilt, which is why it’s a powerful and socially adaptive emotion. When we apologize for something we’ve done, make amends, or change a behavior that doesn’t align with our values, guilt—not shame—is most often the driving force.

What, then, can we conclude about the moral value of Metallica's music? In light of our discussion, it is decidedly mixed. Insofar as it has the potential to arouse negative emotions that lead to destructive behavior, it is morally damaging. Insofar as it helps purge us of destructive emotions, it is morally beneficial. And, insofar as it engages our imaginative empathy and gets us to think more clearly and deeply about controversial issues, it is morally edifying. So, while Metallica is unquestionably a monster of a rock band, it is far from obvious that they are some kind of monster.

The possibility that empathy is part of our primate heritage ought to makes us happy, but we're not in the habit of embracing our nature. When people commit genocide, we call them "animals". But when they give to the poor, we praise them for being "humane". We like to claim the latter behavior for ourselves.

Author says that, while Eisenhower had other intellectual mentors, he learned how to lead men from Gen. Walter Krueger. Krueger was the first American enlisted man to rise to four-star general, and he so identified with those he led that he once invited a sentry out of the rain and gave him his own dry uniform.

You may have control of your life, but you cannot control your environment. You cannot control the economy, trends, family circumstances, accidents, unexpected expenses, and the weather of life. You cannot control other people and their moods, personal situations, or issues. You cannot control biases or changes in your industry of choice. You cannot even control jealousy and envy in others. However, you can control your own STRENGTH to get back up and START AGAIN. Destiny is manifested only through action. You cannot be the captain of your own destiny, only the sailor, because we cannot control external influences that may alter the stability or direction of our ships. Once you understand this basic principle, you won't be so hard on yourself when things don't go your way. If man could write his own fate, he would have designed his journey to be without obstacles. Yet all obstacles come with valuable lessons designed just for you and only you. Suffering is imposed on us time and again so that one day we would become brave wise masters. Faith keeps our ships moving, while empathy and the memories of our experiences lead to wisdom.

empathy requires some vulnerability, and we risk getting back a “mind your own damn business” look, but it’s worth it.

Luckily, however, empathy is infinite and renewable. The more you give, the more we all have. That means all pain can be met with empathy—there’s no reason to rank and ration.

I hate the assumption that you can’t write about something because you haven’t experienced it, and not just because it assumes a limit on the human imagination, which is basically limitless. It also suggests that some leaps of identification are impossible. I refuse to accept that, because it leads to the conclusion that real change is beyond us, and so is empathy.

It is very hard to be human, little fox. Even the humans themselves don’t do a great job of it. The mortal world is full of hatred, betrayal, sadness and death. Most yokai and kami alike find that it is too much for them. Everything the humans think they value—love, honor, empathy, compassion—we yokai need nothing of those, especially when they so often lead to suffering and despair.

That said, if a person leads with charm and charisma and plenty of confidence, sit up straight and pay cautious attention. Make sure that there is empathy, that entitlement is not at play, that the person is genuine, that there is respect and, frankly, that he or she has the goods to back it up. Don’t let the charisma and charm blind you and stop you from looking deeper for the rest of it.

Lincoln never forgot that in a democracy the leader’s strength ultimately depends on the strength of his bond with the people. In the mornings he set aside several hours to hear the needs of the ordinary people lined up outside his office, his time of “public opinion baths.” Kindness, empathy, humor, humility, passion, and ambition all marked him from the start. But he grew, and continued to grow, into a leader who became so powerfully fused with the problems tearing his country apart that his desire to lead and his need to serve coalesced into a single indomitable force. That force has not only enriched subsequent leaders but has provided our people with a moral compass to guide us. Such leadership offers us humanity, purpose, and wisdom, not in turbulent times alone, but also in our everyday lives.

I asked the stage managers to bring up the houselights so I could see people. I needed to feel connected. Simply seeing people as people rather than “the audience” reminded me that the challenges that scare me—like being naked—scare everyone else. I think that’s why empathy can be conveyed without speaking a word—it just takes looking into someone’s eyes and seeing yourself reflected back in an engaged way.

A narrow-minded man can lead one to devalue others, and in the end, to desperately dangerous hates of outsiders, ranging in expression from discrimination against minorities to world conflagrations,' Tolman wrote. The solution? Create broader cognitive maps in the mind that encompass bigger geographical boundaries and a wider social scope, embracing those we might consider others, and in this way encourage empathy and understanding.

Comparative suffering is a function of fear and scarcity. Falling down, screwing up, and facing hurt often lead to bouts of second-guessing our judgment, our self-trust, and even our worthiness. I am enough can slowly turn into Am I really enough? If there’s one thing I’ve learned over the past decade, it’s that fear and scarcity immediately trigger comparison, and even pain and hurt are not immune to being assessed and ranked. My husband died and that grief is worse than your grief over an empty nest. I’m not allowed to feel disappointed about being passed over for promotion when my friend just found out that his wife has cancer. You’re feeling shame for forgetting your son’s school play? Please—that’s a first-world problem; there are people dying of starvation every minute. The opposite of scarcity is not abundance; the opposite of scarcity is simply enough. Empathy is not finite, and compassion is not a pizza with eight slices. When you practice empathy and compassion with someone, there is not less of these qualities to go around. There’s more. Love is the last thing we need to ration in this world. The refugee in Syria doesn’t benefit more if you conserve your kindness only for her and withhold it from your neighbor who’s going through a divorce. Yes, perspective is critical. But I’m a firm believer that complaining is okay as long as we piss and moan with a little perspective. Hurt is hurt, and every time we honor our own struggle and the struggles of others by responding with empathy and compassion, the healing that results affects all of us.

Destiny is manifested only through action. You cannot be the captain of your own destiny, only the sailor, because we cannot control external influences that may alter the stability or direction of our ships. Once you understand this basic principle, you won't be so hard on yourself when things don't go your way. If man could write his own fate, he would have designed his journey to be without obstacles. Yet all obstacles come with valuable lessons designed just for you and only you. Suffering is imposed on us time and again so that one day we would become brave wise masters. Faith keeps our ships moving, while empathy and the memories of our experiences lead to wisdom.

Empathy allows for listening, and listening leads to understanding. That’s how we gain a common base of knowledge. When people can’t agree, it’s often because there is no empathy, no sense of shared experience. If you feel what others feel, you’re more likely to see what they see. Then you can understand one another. Then you can move to the honest and respectful exchange of ideas that is the mark of a successful partnership. That’s the source of progress.

Poor health tends to make narcissists of us, and narcissism makes us blind to compassion, empathy, anger management, and patience - all elements that, when mastered, will lead us higher up the evolutionary scale toward immortality.

It is far from guaranteed that an empathic state leads to a compassionate act. One reason for this is captured superbly by the essayist Leslie Jamison: [Empathy] can also offer a dangerous sense of completion: that something has been done because something has been felt. It is tempting to think that feeling someone’s pain is necessarily virtuous in its own right. The peril of empathy isn’t simply that it can make us feel bad, but that it can make us feel good, which can in turn encourage us to think of empathy as an end in itself rather than part of a process, a catalyst.46 In such a situation, saying “I feel your pain,” becomes a New Age equivalent of the unhelpful bureaucrat saying, “Look, I sympathize with your situation, but …” The former is so detached from action that it doesn’t even require the “but” as a bridge to the “there’s nothing I can/will do.” Having your pain validated is swell; having it alleviated is better.

Why would I what?” Will asked, wanting another bite of his burger. “Why would you risk your job teaching some stupid fantasy book?” “Because alternative universe literature promotes critical thinking, imagination, empathy, and creative problem solving. Children who are fluent in fiction are more able to interpret nonfiction and are better at understanding things like basic cause and effect, sociology, politics, and the impact of historical events on current events. Many of our technological advances were imagined by science fiction writers before the tech became available to create them, and many of today’s inventors were inspired by science fiction and fantasy to make a world more like the world in the story. Many of today’s political conundrums were anticipated by science fiction writers like Orwell, Huxley, and Heinlein, and sci-fi and fantasy tackle ethical problems in a way that allows people to analyze the problem with some emotional remove, which is important because the high emotions are often what lead to violence. Works like Harry Potter tackle the idea of abuse of power and—” Will stopped himself and swallowed. Everybody at the table, including Kenny, was staring at him in openmouthed surprise. “Anyway,” he said before taking a monster bite of his cooling hamburger on a sudden attack of nerves, “iss goomfer umf.” “It’s good for us,” Kenny translated, sounding a little stunned

If we can share our story with someone who responds with empathy and understanding, shame can’t survive. Self-compassion is also critically important, but because shame is a social concept—it happens between people—it also heals best between people. A social wound needs a social balm, and empathy is that balm. Self-compassion is key because when we’re able to be gentle with ourselves in the midst of shame, we’re more likely to reach out, connect, and experience empathy.

Because conflict-avoidant Emily would never “bite” or even hiss unless Greg had done something truly horrible, on some level she processes his bite to mean that she’s terribly guilty— of something, anything, who knows what? Emily’s guilt feels so intolerable that she tends to deny the validity of all of Greg’s claims— the legitimate ones along with those exaggerated by anger. This, of course, leads to a vicious cycle in which she shuts down her natural empathy and Greg feels unheard.

Socially Accessible introvert looks like an extrovert on the outside and sees extroversion as a bar that he or she can never quite reach. These individuals are often very successful in social arenas, but fault themselves for not having more fun. This self-alienation is rampant among American introverts, as is the self-interrogation—society’s puzzled attitude turned inward. Alienation from self can lead to depression, which is, at best, a loss of empathy for the self and, at its worst, self-hatred.

Shame Resilience 101 Here are the first three things that you need to know about shame: We all have it. Shame is universal and one of the most primitive human emotions that we experience. The only people who don’t experience shame lack the capacity for empathy and human connection. We’re all afraid to talk about shame. The less we talk about shame, the more control it has over our lives. Shame is basically the fear of being unlovable—it’s the total opposite of owning our story and feeling worthy. In fact, the definition of shame that I developed from my research is: Shame is the intensely painful feeling or experience of believing that we are flawed and therefore unworthy of love and belonging.1 Shame keeps worthiness away by convincing us that owning our stories will lead to people thinking less of us. Shame is all about fear. We’re afraid that people won’t like us if they know the truth about who we are, where we come from, what we believe, how much we’re struggling, or, believe it or not, how wonderful we are when soaring (sometimes it’s just as hard to own our strengths as our struggles). People often want to believe that shame is reserved for the folks who have survived terrible traumas, but this is not true. Shame is something we all experience. And while it feels as if shame hides in our darkest corners, it actually tends to lurk in all of the familiar places, including appearance and body image, family, parenting, money and work, health, addiction, sex, aging, and religion. To feel shame is to be human.

Is it possible nevertheless that our consumer culture does make good on its promises, or could do so? Might these, if fulfilled, lead to a more satisfying life? When I put the question to renowned psychologist Tim Krasser, professor emeritus of psychology at Knox College, his response was unequivocal. "Research consistently shows," he told me, "that the more people value materialistic aspirations as goals, the lower their happiness and life satisfaction and the fewer pleasant emotions they experience day to day. Depression, anxiety, and substance abuse also tend to be higher among people who value the aims encouraged by consumer society." He points to four central principles of what he calls ACC — American corporate capitalism: it "fosters and encourages a set of values based on self-interest, a strong desire for financial success, high levels of consumption, and interpersonal styles based on competition." There is a seesaw oscillation, Tim found, between materialistic concerns on the one hand and prosocial values like empathy, generosity, and cooperation on the other: the more the former are elevated, the lower the latter descend. For example, when people strongly endorse money, image, and status as prime concerns, they are less likely to engage in ecologically beneficial activities and the emptier and more insecure they will experience themselves to be. They will have also lower-quality interpersonal relationships. In turn, the more insecure people feel, the more they focus on material things. As materialism promises satisfaction but, instead, yields hollow dissatisfaction, it creates more craving. This massive and self-perpetuating addictive spiral is one of the mechanisms by which consumer society preserves itself by exploiting the very insecurities it generates. Disconnection in all its guises — alienation, loneliness, loss of meaning, and dislocation — is becoming our culture's most plentiful product. No wonder we are more addicted, chronically ill, and mentally disordered than ever before, enfeebled as we are by such malnourishment of mind, body and soul.

An I-it relationship is basically what we create when we are in transactions with people whom we treat like objects - people who are simply there to serve us or complete a task. I-you relationships are characterized by human connection and empathy. Buber wrote, "When two people relate to each other authentically and humanly, God is the electricity that surges between them." After spending a decade studying belonging, authenticity, and shame, I can say for certain that we are hardwired for connection - emotionally, physically, and spiritually.

The irony across all self-protection is that at the same time as we’re worrying about machine learning and artificial intelligence taking jobs and dehumanizing work, we’re intentionally or unintentionally creating cultures that, instead of leveraging the unique gifts of the human heart like vulnerability, empathy, and emotional literacy, are trying to lock those gifts away. There are some things that machines and algorithms do better than us for the simple reasons of computing power, quicker elimination of variables that humans either don’t see or won’t readily dismiss, and the fact that machines have no ego.

I continued to be confronted with suffering, but love and compassion conferred a constructive quality to my way of approaching others’ sufferings, and amplified my inclination and determination to come to their aid. So it was clear, from my perspective, that if there was an “empathy fatigue” leading to the syndrome of emotional exhaustion, there was no fatigue of love and compassion.

It is easy to see why so many people view empathy as a powerful force for goodness and moral change. It is easy to see why so many believe that the only problem with empathy is that too often we don’t have enough of it. I used to believe this as well. But now I don’t. Empathy has its merits. It can be a great source of pleasure, involved in art and fiction and sports, and it can be a valuable aspect of intimate relationships. And it can sometimes spark us to do good. But on the whole, it’s a poor moral guide. It grounds foolish judgments and often motivates indifference and cruelty. It can lead to irrational and unfair political decisions, it can corrode certain important relationships, such as between a doctor and a patient, and make us worse at being friends, parents, husbands, and wives.

Democracy requires respect and protection for multiple points of view, concepts that are incompatible with sociopathy. The need to be seen as superior, when coupled with lack of empathy or remorse for harming other people, are in fact the signature characteristics of tyrants, who seek the control and destruction of all who oppose them, as well as loyalty to themselves instead of to the country they lead.

DON’T BE SO HARD ON YOURSELF. I can bring good even out of your mistakes. Your finite mind tends to look backward, longing to undo decisions you have come to regret. This is a waste of time and energy, leading only to frustration. Instead of floundering in the past, release your mistakes to Me. Look to Me in trust, anticipating that My infinite creativity can weave both good choices and bad into a lovely design. Because you are human, you will continue to make mistakes. Thinking that you should live an error-free life is symptomatic of pride. Your failures can be a source of blessing, humbling you and giving you empathy for other people in their weaknesses. Best of all, failure highlights your dependence on Me. I am able to bring beauty out of the morass of your mistakes. Trust Me, and watch to see what I will do.

The aid program that I am suggesting must not be used by the wealthy nations as a surreptitious means to control the poor nations. Such an approach would lead to a new form of paternalism and a neocolonialism which no self-respecting nation could accept. Ultimately, foreign aid programs must be motivated by a compassionate and committed effort to wipe poverty, ignorance and disease from the face of the earth. Money devoid of genuine empathy is like salt devoid of savor, good for nothing except to be trodden under foot of men. The West must enter into the program with humility and penitence and a sober realization that everything will not always “go our way.” It cannot be forgotten that the Western powers were but yesterday the colonial masters. The house of the West is far from in order, and its hands are far from clean.

7. Education is the only positive reward you need. If you don’t believe this you devalue your profession. I have seen all sorts of reward systems and positive feedback systems and empathy techniques. These do not lead to classroom control, but to manipulation. The idea that you need to motivate students with gimmicks and pep talks gives the message that education is not something desirable in and of itself but requires bribery. If students want to know what their reward for good behavior is, I tell them it is an education.

The distorted concept of 'loving thyself' in our times is the root of all evil. It leads to egotistical and narcissistic behaviour, and loss of touch with reality. 'Loving' yourself more than anything and anyone else leaves you disabled. Half-human. You sacrifice your empathy, tact, communication skills and dare I say, intelligence. You willingly cease your own spiritual growth and development of character (because you keep repeating to yourself that you're perfect just the way you are). The consequences are stagnation and later on, decay.

In an organizational culture where respect and the dignity of individuals are held as the highest values, shame and blame don’t work as management styles. There is no leading by fear. Empathy is a valued asset, accountability is an expectation rather than an exception, and the primal human need for belonging is not used as leverage and social control. We can’t control the behavior of individuals; however, we can cultivate organizational cultures where behaviors are not tolerated and people are held accountable for protecting what matters most: human beings. We

For the psychologist Paul Bloom, this is a huge downside. Empathy, he argues, focuses our attention on single individuals, leading us to become both parochial and insensitive to scale.62 As Bertrand Russell is often reported to have said, “The mark of a civilized man is the capacity to read a column of numbers and weep,”63 but few of us are capable of truly feeling statistics in this way. If only we could be moved more by our heads than our hearts, we could do a lot more good. And yet the incentives to show empathy and spontaneous compassion are overwhelming. Think about it: Which kind of people are likely to make better friends, coworkers, and spouses—“calculators” who manage their generosity with a spreadsheet, or “emoters” who simply can’t help being moved to help people right in front of them? Sensing that emoters, rather than calculators, are generally preferred as allies, our brains are keen to advertise that we are emoters. Spontaneous generosity may not be the most effective way to improve human welfare on a global scale, but it’s effective where our ancestors needed it to be: at finding mates and building a strong network of allies.

After all, aren’t autistic people supposed to lack empathy? This is a common mistake. My children, who are both on the severe end of the spectrum, do not lack empathy. If anything, they are particularly sensitive to other people’s emotions. People with autism do have empathy, they sometimes just show it in different ways.               The fact is that I care about the people that I pastor. It is emotionally difficult when I lead funerals for people I have been in relationship with. I rejoice with people in good times and mourn with people in difficult times.               So

Empathy has its merits. It can be a great source of pleasure, involved in art and fiction and sports, and it can be a valuable aspect of intimate relationships. And it can sometimes spark us to do good. But on the whole, it’s a poor moral guide. It grounds foolish judgments and often motivates indifference and cruelty. It can lead to irrational and unfair political decisions, it can corrode certain important relationships, such as between a doctor and a patient, and make us worse at being friends, parents, husbands, and wives. I am against empathy, and one of the goals of this book is to persuade you to be against empathy too.

Nature is cyclical. It curves and revolves, with little use for linear ways… Adrienne Rich’s 1977 poem “Natural Resources” unlocked the title of the book. “My heart is moved by all I cannot save,” she writes. Ours too- and by all that we can. The work at hand is hard and uncertain, yet we find our warrior spirits, charge ahead, and care for one another every step of the way. We will stumble as we chart this unmapped path; let’s forgive our fallibility, safeguard our empathy, and lead with kindness as we go. In more poignant words from Adrienne Rich: There must be those among whom we can sit down and weep, and still be counted as warriors.

A healthy person has to learn again to be “selfish.” We have to learn to be honestly selfish, that is, we have to honestly face our needs and our feelings and face what we really want from others in our relationships. The more we face our simple wants, the more we can be straightforward in our expression to the people closest to us and to ourselves. We have to give up parental, rejecting, critical, evaluative attitudes toward our simple wishes and feelings. We have to feel what we want and stop accusing ourselves of being babyish when we want things.   When we pursue our goals in an honest and direct manner, without deception, we actually are more moral and tend to have respect and empathy for other people. There is a sense of value for both ourselves and others. Following one’s own motives and inclinations, within acceptable limits (with the exception of violations of the other’s boundaries), does not lead to chaos or immoral behavior. On the other hand, the hypocritical attitudes and dishonesty inherent in turning away from our needs often leads us to be more destructive or hostile to friends and loved ones.

The preconventional level of moral reasoning, which develops during our first nine years of life, considers rules as fixed and absolute. In the first of its two stages (the stage of obedience and punishment), we determine whether actions are right or wrong by whether or not they lead to a punishment. In the second stage (the stage of individualism and exchange), right and wrong are determined by what brings rewards. The desires and needs of others are important, but only in a reciprocal sense—“You scratch my back and I’ll scratch yours.” Morality at this level is governed by consequence.   The second level of moral reasoning starts in adolescence, and continues into early adulthood. It sees us starting to consider the intention behind behavior, rather than just the consequences. Its first stage, often called the “good boy—nice girl” stage, is when we begin classifying moral behavior as to whether it will help or please. Being seen as good becomes the goal. In the second stage (the law and order stage), we start to equate “being good” with respecting authority and obeying the law, believing that this protects and sustains society.   The third level of moral development is when we move beyond simple conformity, but Kohlberg suggested that only around 10–15 percent of us ever reach this level. In its first stage (the social contract and individual rights stage), we still respect authority, but there is a growing recognition that individual rights can supersede laws that are destructive or restrictive. We come to realize that human life is more sacred than just following rules. The sixth and final stage (the stage of universal ethical principles) is when our own conscience becomes the ultimate judge, and we commit ourselves to equal rights and respect for all. We may even resort to civil disobedience in the name of universal principles, such as justice.   Kohlberg’s six-stage theory was considered radical, because it stated that morality is not imposed on children (as psychoanalysts said), nor is it about avoiding bad feelings (as the behaviorists had thought). Kohlberg believed children developed a moral code and awareness of respect, empathy, and love through interaction with others.