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+I(8̴8̴8̴_2̴2̴9̴_7̴5̴6̴I) Coinbase Wallet Sync Issues: Tips to Get Your Assets Back
It can be pretty concerning when your crypto assets go missing because of sync issues. Here’s a straightforward guide to help refresh your Coinbase wallet and make your balance visible again.
## Manual Sync Methods
**1. Hard Refresh**
- *Mobile App*: Swipe down from the top of the asset screen a few times.
- *Web Browser*: Press Ctrl+F5 on Windows or Cmd+Shift+R on a Mac.
- *Advanced*: Clear localStorage data from your browser's developer tools.
**2. Clear Cache**
- **For Android**:
- Go to Settings → Apps → Coinbase → Storage → Clear Cache.
- **For iOS**:
- Offload the app (Settings → General → iPhone Storage → Coinbase → Offload App).
- **For Desktop**:
- Clear your browsing data from the last 24 hours, including cached files.
## Network-Specific Fixes
**For Ethereum/ERC-20 Tokens**:
1. Check ETH gas fees at ethgas.watch.
2. Add a custom token contract if you need to.
3. Resync through an Ethereum node connection.
**For Bitcoin Transactions**:
- Check the mempool status at mempool.space.
- If a transaction is stuck, enable RBF (Replace-By-Fee).
## When to Get Help
Reach out to Coinbase Support if:
- Your assets have been missing for more than 12 hours and have 50+ confirmations.
- You keep getting Failed to Load Balance errors.
- You see wrong nonce values in your transaction history.
Make sure to send these details:
1. Screenshot of your last working balance.
2. Console error logs from your web browser.
3. Device connection logs from the mobile app.
## Preventive Tips
1. **Connection Tips**:
- Use a stable WiFi connection and avoid public networks.
- Turn off your VPN during important transactions.
- Keep your app updated to version 5.32 or higher on mobile.
2. **Monitoring Tools**:
- Set up alerts for balance changes.
- Use blockchain explorers for a second check.
Most sync issues should be fixed after one or two refreshes when the network is running smoothly. If problems persist, check the Coinbase Status page for real-time updates on API health that might explain delays.
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