“
It’s hard to communicate anything exactly and that’s why perfect relationships between people are difficult to find.
”
”
Gustave Flaubert (Sentimental Education)
“
Good communication is as stimulating as black coffee and just as hard to sleep after.
”
”
Anne Morrow Lindbergh (Gift from the Sea)
“
If you look hard and long, you can find us. If you listen hard and long, you can hear any of us, call any of us that you wish.
”
”
Tamora Pierce (Wild Magic (Immortals, #1))
“
I don't know what it is about death that makes it so hard. I suppose it's the one-sided communication; the fact that we never get to ask our loved one if she suffered, if she is happy wherever she is now...if she is somewhere. It's the question mark that comes with death that we can't face, not the period.
”
”
Jodi Picoult (The Storyteller)
“
It’s so hard to communicate because there are so many moving parts. There’s presentation and there’s interpretation
and they’re so dependent on each other it makes things very difficult.
”
”
Garth Stein (The Art of Racing in the Rain)
“
Marriage is compromise and hard work,and then more hard work and communication and compromise. And then work. Abandon all hope, ye who enter.
”
”
Gillian Flynn (Gone Girl)
“
Speech is for the convenience of those who are hard of hearing; but there are many fine things which we cannot say if we have to shout.
”
”
Henry David Thoreau
“
Dishonesty increases disorder exponentially. It's hard enough to communicate when you're telling the truth.
”
”
Karen Marie Moning (Kiss of the Highlander (Highlander, #4))
“
A curtain of stars, miles of them, are scattered, glowing, across the sky and their multitude humbles me, which I have a hard time tolerating. She shrugs and nods after I say something about forms of anxiety. It's as if her mind is having a hard time communicating with her mouth, as if she is searching for a rational analysis of who I am, which is, of course, an impossibility: there... is... no... key.
”
”
Bret Easton Ellis (American Psycho)
“
People frequently comment on the emptiness in one night stands, but emptiness here has always been just another word for darkness. Blind encounters writing sonnets no one can ever read. Desire and pain communicated in the vague language of sex.
None of which made sense to me until much later when I realized everything I thought I'd retained of my encounters added up to so very little, hardly enduring, just shadows of love outlining nothing at all.
”
”
Mark Z. Danielewski (House of Leaves)
“
When we meet somebody whose separate tunnel-reality is obviously far different from ours, we are a bit frightened and always disoriented. We tend to think they are mad, or that they are crooks trying to con us in some way, or that they are hoaxers playing a joke. Yet it is neurologically obvious that no two brains have the same genetically-programmed hard wiring, the same imprints, the same conditioning, the same learning experiences. We are all living in separate realities. That is why communication fails so often, and misunderstandings and resentments are so common. I say "meow" and you say "Bow-wow," and each of us is convinced the other is a bit dumb.
”
”
Robert Anton Wilson (Prometheus Rising)
“
And what could my father possibly want with another child, when he hardly bothered to talk to the one he already had?
”
”
Polly Shulman (Enthusiasm)
“
Every time I read a management or self-help book, I find myself saying, “That’s fine, but that wasn’t really the hard thing about the situation.” The hard thing isn’t setting a big, hairy, audacious goal. The hard thing is laying people off when you miss the big goal. The hard thing isn’t hiring great people. The hard thing is when those “great people” develop a sense of entitlement and start demanding unreasonable things. The hard thing isn’t setting up an organizational chart. The hard thing is getting people to communicate within the organization that you just designed. The hard thing isn’t dreaming big. The hard thing is waking up in the middle of the night in a cold sweat when the dream turns into a nightmare.
”
”
Ben Horowitz (The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers)
“
...my father, [was] a mid-level phonecompany manager who treated my mother at best like an incompetent employee. At worst? He never beat her, but his pure, inarticulate fury would fill the house for days, weeks, at a time, making the air humid, hard to breathe, my father stalking around with his lower jaw jutting out, giving him the look of a wounded, vengeful boxer, grinding his teeth so loud you could hear it across the room ... I'm sure he told himself: 'I never hit her'. I'm sure because of this technicality he never saw himself as an abuser. But he turned our family life into an endless road trip with bad directions and a rage-clenched driver, a vacation that never got a chance to be fun.
”
”
Gillian Flynn (Gone Girl)
“
He was a man of very few words, and as it was impossible to talk, one had to keep silent. It’s hard work talking to some people, most often males. I have a Theory about it. With age, many men come down with testosterone autism, the symptoms of which are a gradual decline in social intelligence and capacity for interpersonal communication, as well as a reduced ability to formulate thoughts. The Person beset by this Ailment becomes taciturn and appears to be lost in contemplation. He develops an interest in various Tools and machinery, and he’s drawn to the Second World War and the biographies of famous people, mainly politicians and villains. His capacity to read novels almost entirely vanishes; testosterone autism disturbs the character’s psychological understanding.
”
”
Olga Tokarczuk (Drive Your Plow Over the Bones of the Dead)
“
It's hardly possible to overstate the value, in the present state of human improvement, of placing human beings in contact with other persons dissimilar to themselves, and with modes of thought and action unlike those with which they are familiar. Such communication has always been... one of the primary sources of progress.
”
”
John Stuart Mill
“
Communication is the ability to ensure that people understand not only what you say but also what you mean. It is also the ability to listen to and understand others. Developing both of these aspects of communication takes a lot of time, patience, and hard work.
”
”
Myles Munroe (The Purpose and Power of Love & Marriage)
“
In any human interaction, the required amount of communication is inversely proportional to the level of trust.
”
”
Ben Horowitz (The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers)
“
Be in constant communication with Him so that when times get hard, you will have relationship instead of requests.
”
”
Angie Smith (What Women Fear: Walking in Faith that Transforms)
“
...why, when people write words do they capitalize “I”? Why not capitalize “You” too? For You are as important as I am. It’s hard for me to understand the human ways.
”
”
Kate McGahan (JACK McAFGHAN: Reflections on Life with my Master)
“
Old Earthers had focused their intelligence on the small and the soft, not the big and the hard, and built a civilization that was puny and crumbling where physical infrastructure was concerned, but astonishingly sophisticated when it came to networked communications and software.
”
”
Neal Stephenson (Seveneves)
“
All the time when I speak to you, even now, I'm saying not precisely what I think, but what will impress you and make you respond. That's so even between us - and how much more it's so where there are stronger motives for deception. In fact, one's so used to this one hardly sees it. The whole language is a machine for making falsehoods.
”
”
Iris Murdoch (Under the Net)
“
It's not hard to fail...it's hard to accept you failed...but once that's out of the way, it's pretty smooth sailing
”
”
Josh Stern (And That’s Why I’m Single)
“
She told me she loved me. She told me a lot of things. Some of those things were true, and some of those may or may not have been true. It’s kind of hard to tell, because to be honest, I wasn’t listening.
”
”
Dark Jar Tin Zoo (Love Quotes for the Ages. Specifically Ages 19-91.)
“
[F]or though a very few hours spent in hard labour of incessant talking will dispatch more subjects than can really be in common between any two rational creatures, yet with lovers it is different. Between them no subject is finished, no communication is even made, till it has been made at least twenty times over.
”
”
Jane Austen (Sense and Sensibility)
“
The purpose of process is communication. If there are five people in your company, you don’t need process, because you can just talk to each other.
”
”
Ben Horowitz (The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers)
“
In regard to propaganda the early advocates of universal literacy and a free press envisaged only two possibilities: the propaganda might be true, or the propaganda might be false. They did not foresee what in fact has happened, above all in our Western capitalist democracies - the development of a vast mass communications industry, concerned in the main neither with the true nor the false, but with the unreal, the more or less totally irrelevant. In a word, they failed to take into account man's almost infinite appetite for distractions.
In the past most people never got a chance of fully satisfying this appetite. They might long for distractions, but the distractions were not provided. Christmas came but once a year, feasts were "solemn and rare," there were few readers and very little to read, and the nearest approach to a neighborhood movie theater was the parish church, where the performances though frequent, were somewhat monotonous. For conditions even remotely comparable to those now prevailing we must return to imperial Rome, where the populace was kept in good humor by frequent, gratuitous doses of many kinds of entertainment - from poetical dramas to gladiatorial fights, from recitations of Virgil to all-out boxing, from concerts to military reviews and public executions. But even in Rome there was nothing like the non-stop distractions now provided by newspapers and magazines, by radio, television and the cinema. In "Brave New World" non-stop distractions of the most fascinating nature are deliberately used as instruments of policy, for the purpose of preventing people from paying too much attention to the realities of the social and political situation. The other world of religion is different from the other world of entertainment; but they resemble one another in being most decidedly "not of this world." Both are distractions and, if lived in too continuously, both can become, in Marx's phrase "the opium of the people" and so a threat to freedom. Only the vigilant can maintain their liberties, and only those who are constantly and intelligently on the spot can hope to govern themselves effectively by democratic procedures. A society, most of whose members spend a great part of their time, not on the spot, not here and now and in their calculable future, but somewhere else, in the irrelevant other worlds of sport and soap opera, of mythology and metaphysical fantasy, will find it hard to resist the encroachments of those would manipulate and control it.
”
”
Aldous Huxley (Brave New World Revisited)
“
It was hard for me to come up with something on the fly, which is why I preferred, if at all possible, not to say anything at all for fear it wasn't the right thing.
”
”
Tracey Garvis Graves (The Girl He Used to Know)
“
What is called music today is all too often only a disguise for the monologue of power. However, and this is the supreme irony of it all, never before have musicians tried so hard to communicate with their audience, and never before has that communication been so deceiving. Music now seems hardly more than a somewhat clumsy excuse for the self-glorification of musicians and the growth of a new industrial sector.
”
”
Jacques Attali
“
A man worth being with is one…
That never lies to you
Is kind to people that have hurt him
A person that respects another’s life
That has manners and shows people respect
That goes out of his way to help people
That feels every person, no matter how difficult, deserves compassion
Who believes you are the most beautiful person he has ever met
Who brags about your accomplishments with pride
Who talks to you about anything and everything because no bad news will make him love you less
That is a peacemaker
That will see you through illness
Who keeps his promises
Who doesn’t blame others, but finds the good in them
That raises you up and motivates you to reach for the stars
That doesn’t need fame, money or anything materialistic to be happy
That is gentle and patient with children
Who won’t let you lie to yourself; he tells you what you need to hear, in order to help you grow
Who lives what he says he believes in
Who doesn’t hold a grudge or hold onto the past
Who doesn’t ask his family members to deliberately hurt people that have hurt him
Who will run with your dreams
That makes you laugh at the world and yourself
Who forgives and is quick to apologize
Who doesn’t betray you by having inappropriate conversations with other women
Who doesn’t react when he is angry, decides when he is sad or keep promises he doesn’t plan to keep
Who takes his children’s spiritual life very seriously and teaches by example
Who never seeks revenge or would ever put another person down
Who communicates to solve problems
Who doesn’t play games or passive aggressively ignores people to hurt them
Who is real and doesn’t pretend to be something he is not
Who has the power to free you from yourself through his positive outlook
Who has a deep respect for women and treats them like a daughter of God
Who doesn’t have an ego or believes he is better than anyone
Who is labeled constantly by people as the nicest person they have ever met
Who works hard to provide for the family
Who doesn’t feel the need to drink alcohol to have a good time, smoke or do drugs
Who doesn't have to hang out a bar with his friends, but would rather spend his time with his family
Who is morally free from sin
Who sees your potential to be great
Who doesn't think a woman's place has to be in the home; he supports your life mission, where ever that takes you
Who is a gentleman
Who is honest and lives with integrity
Who never discusses your private business with anyone
Who will protect his family
Who forgives, forgets, repairs and restores
When you find a man that possesses these traits then all the little things you don’t have in common don’t matter. This is the type of man worth being grateful for.
”
”
Shannon L. Alder
“
It was an old fear, a fear that has never left me: the fear that, in losing pieces of her life, mine lost intensity and importance. And the fact that she didn’t answer emphasized that preoccupation. However hard I tried in my letters to communicate the privilege of the days in Ischia, my river of words and her silence seemed to demonstrate that my life was splendid but uneventful, which left me time to write to her every day, while hers was dark but full.
”
”
Elena Ferrante (My Brilliant Friend (Neapolitan Novels, #1))
“
Communication
Was never big in my house.
We sat together over
dinner, but the only sound
you'd hear was crunching
and chewing and the little
ones asking for more, please.
We lived, all boxed up in
invisible containers. We
hardly knew the people
we called sister or father.
Jackie and I were the
exceptions to that rule.
”
”
Ellen Hopkins (Burned (Burned, #1))
“
I think maybe, when I was very young, I witnessed a chaste cheek kiss between the two when it was impossible to avoid. Christmas, birthdays. Dry lips. On their best married days, their communications were entirely transactional: 'We're out of milk again.' (I'll get some today.) 'I need this ironed properly.' (I'll do that today.) 'How hard is it to buy milk?' (Silence.) 'You forgot to call the plumber.' (Sigh.) 'Goddammit, put on your coat, right now, and go out and get some goddamn milk. Now.' These messages and orders brought to you by my father, a mid-level phonecompany manager who treated my mother at best like an incompetent employee.
”
”
Gillian Flynn (Gone Girl)
“
Small wonder our national spirit is husk empty. We have more information but less knowledge. More communication but less community. More goods but less goodwill. More of virtually everything save that which the human spirit requires. So distracted have we become sating this new need or that material appetite, we hardly noticed the departure of happiness
”
”
Randall Robinson (The Debt: What America Owes to Blacks)
“
It's easy to feel uncared for when people aren't able to communicate and connect with you in the way you need. And it's so hard not to internalize that silence as a reflection on your own worth. But the truth is that the way people operate is not about you. Most people are so caught up in their own responsibilities, struggles, and anxiety that the thought of asking someone else how they're doing doesn't even cross their mind. They aren't inherently bad or uncaring--they're just busy and self-focused. And that's okay. It's not evidence of some fundamental failing on your part. It doesn't make you unloveable or invisible. It just means that those people aren't very good at looking beyond their own world. But the fact that you are--that despite the darkened you feel, you have the ability to share you love and light with others--is a strength. Your work isn't to change who you are; it's to find people who are able to give you the connection you need. Because despite what you feel, you are not too much. You are not too sensitive or too needy. You are thoughtful and empathetic. You are compassionate and kind. And with or without anyone's acknowledgement or affection, you are enough.
”
”
Daniell Koepke
“
There is no shortcut for hard work that leads to effectiveness. You must stay disciplined because most of the work is behind the scenes.
”
”
Germany Kent
“
Hiring is hard. Letting go is harder. It’s far easier to hire the right person from the start than to hire the wrong person, realize they’re a bad fit for your company, and then figure out how to let them go. When you know what you want in a new hire, the hard part gets easier. And when you know how to protect your IP, you don’t have to learn the hard lesson.
”
”
JiNan George (The IP Miracle: How to Transform Ideas into Assets that Multiply Your Business)
“
the more you become a connoisseur of gratitude, the less you are a victim of resentment, depression, and despair. Gratitude will act as an elixir that will gradually dissolve the hard shell of your ego—your need to possess and control—and transform you into a generous being. The sense of gratitude produces true spiritual alchemy, makes us magnanimous—large souled. —Sam Keen, philosopher
”
”
Marshall B. Rosenberg (Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides))
“
For though a very few hours spent in the hard labour of incessant talking will dispatch more subjects than can really be in common between any two rational creatures, yet with lovers it is different. Between them no subject is finished, no communication is ever made, till it has been made at least twenty times over.
”
”
Jane Austen (Sense and Sensibility)
“
I am not easily frightened. Not because I am brave but because I know that I am dealing with human beings, and that I must try as hard as I can to understand everything that anyone ever does. And that was the real import of this morning: not that a disgruntled young Gestapo officer yelled at me, but that I felt no indignation, rather a real compassion,
”
”
Marshall B. Rosenberg (Nonviolent Communication: A Language of Life)
“
Specifically, the following things that cause no trouble when you are small become big challenges as you grow: Communication Common knowledge Decision making
”
”
Ben Horowitz (The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers)
“
The hard thing isn’t setting up an organizational chart. The hard thing is getting people to communicate within the organization that you just designed.
”
”
Ben Horowitz (The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers)
“
In business (and in life), it's important to use tasteful words. You may have to eat them some day.
”
”
Bob Musial (Soft Skills. Hard Returns.: Communicate. Persuade. Win.)
“
We all look for strategies or techniques that will free us from the pain of relationships and the hard work good relationships demand. We hope that better planning, more effective communication, clear role definitions, conflict resolution strategies, gender studies, and personality typing--to name just a few -- will make the difference. There may be value in these things, but if they were all we needed, Jesus' life, death, and resurrection would be unnecessary or, at best, redundant.
Skills and techniques appeal to us because they promise that relational problems can be fixed by tweaking our behavior without altering the bent of our hearts. But the Bible says something very different. It says that Christ is the only real hope for relationships because only he can dig deep enough to address the core motivations and desires of our hearts.
Most dangerous aspect of your relationships is not your weakness, but your delusions of strength. Self-reliance is almost always a component of a bad relationship.
”
”
Paul David Tripp
“
our world—digitally mediated, utterly consumed by capitalism—makes communication about morality very easy but makes actual moral living very hard. You don’t end up using a news story about a dead toddler as a peg for white entitlement without a society in which the discourse of righteousness occupies far more public attention than the conditions that necessitate righteousness in the first place.
”
”
Jia Tolentino (Trick Mirror)
“
There is one key area in which Zuma has made no attempt at reconciliation whatsoever: criminal justice and security. The ministers of justice, defence, intelligence (now called 'state security' in a throwback to both apartheid and the ANC's old Stalinist past), police and communications are all die-hard Zuma loyalists. Whatever their line functions, they will also play the role they have played so ably to date: keeping Zuma out of court—and making sure the state serves Zuma as it once did Mbeki.
”
”
Mark Gevisser
“
You begin to string words together like beads to tell a story. You are desperate to communicate, to edify or entertain, to preserve moments of grace or joy or transcendence, to make real or imagined events come alive. But you cannot will this to happen. It is a matter of persistence and faith and hard work. So you might as well just go ahead and get started.
”
”
Anne Lamott (Bird by Bird)
“
for though a very few hours spent in the hard labor of incessant talking will dispatch more subjects that can really be in common between two rational creatures, yet for the lovers is different. Between them no subject is finished; no communication is ever made, till it has been made at least twenty times over.
”
”
Jane Austen (Sense and Sensibility)
“
Fiction has two uses. Firstly, it’s a gateway drug to reading. The drive to know what happens next, to want to turn the page, the need to keep going, even if it’s hard, because someone’s in trouble and you have to know how it’s all going to end … that’s a very real drive. And it forces you to learn new words, to think new thoughts, to keep going. To discover that reading per se is pleasurable. Once you learn that, you’re on the road to reading everything. And reading is key. There were noises made briefly, a few years ago, about the idea that we were living in a post-literate world, in which the ability to make sense out of written words was somehow redundant, but those days are gone: words are more important than they ever were: we navigate the world with words, and as the world slips onto the web, we need to follow, to communicate and to comprehend what we are reading. People who cannot understand each other cannot exchange ideas, cannot communicate, and translation programs only go so far.
The simplest way to make sure that we raise literate children is to teach them to read, and to show them that reading is a pleasurable activity. And that means, at its simplest, finding books that they enjoy, giving them access to those books, and letting them read them.
I don’t think there is such a thing as a bad book for children. Every now and again it becomes fashionable among some adults to point at a subset of children’s books, a genre, perhaps, or an author, and to declare them bad books, books that children should be stopped from reading. I’ve seen it happen over and over; Enid Blyton was declared a bad author, so was RL Stine, so were dozens of others. Comics have been decried as fostering illiteracy.
It’s tosh. It’s snobbery and it’s foolishness. There are no bad authors for children, that children like and want to read and seek out, because every child is different. They can find the stories they need to, and they bring themselves to stories. A hackneyed, worn-out idea isn’t hackneyed and worn out to them. This is the first time the child has encountered it. Do not discourage children from reading because you feel they are reading the wrong thing. Fiction you do not like is a route to other books you may prefer. And not everyone has the same taste as you.
Well-meaning adults can easily destroy a child’s love of reading: stop them reading what they enjoy, or give them worthy-but-dull books that you like, the 21st-century equivalents of Victorian “improving” literature. You’ll wind up with a generation convinced that reading is uncool and worse, unpleasant.
We need our children to get onto the reading ladder: anything that they enjoy reading will move them up, rung by rung, into literacy.
[from, Why our future depends on libraries, reading and daydreaming]
”
”
Neil Gaiman
“
Yes," she said, but she seemed confused. "I never thought you did it. I know who I married."
"Georgia," I said. "I know who I married, too. You're in me. When I touch you, your flesh communicates with my bones. You think I can't feel how sad you are?"
"I'm scared," she said, her fingers transmitting a miserable willingness. "It's hard to start over.
”
”
Tayari Jones (An American Marriage)
“
And the second [thing about the CBS EVENING NEWS that stands out in the mind of Michael J. Fox] was something Katie did later in the interview, as the drugs kicked in and the tremors segued into the jerkiness of dyskinesias. Somewhere in the contortions of making a point, my left arm detached the microphone clip from my jacket lapel. With no fuss and hardly a break in conversation or eye contact, she calmly leaned over and refastened it. Neither of us commented on it, but it was such an empathetic gesture, so far from anything patronizing or pitying, a simple kindness that allowed me the dignity to carry on making a point more important than the superficiality of my physical circumstance...
...One thing was abundantly clear though, whether or not she was able to forget how much she liked me: with that single act of consideration, she made it abundantly clear how much she loved her father.
”
”
Michael J. Fox
“
Death is real, irreversible, and awful. Do you want some advice? Don't wait until you're dead to try to communicate. Do it now. You still have a chance. Not a great one, but a better one than you will have. If you think it's hard to get your point across now, and that no one really understands what you're about, just try it when you're dead.
”
”
Alexander Jablokov (Brain Thief)
“
Judgment separates us from the people we want to be close to incredibly quickly. Whether it’s our internal self-judgment that shuts down opportunity for connection or our judgment of others that makes it hard for loved ones to open up to us, judgment is cancer for authenticity in
relationships.
”
”
Gina Senarighi (Love More, Fight Less: Communication Skills Every Couple Needs: A Relationship Workbook for Couples)
“
The screams echoing through Janet's class were hard to bear. She was attempting a lecture on the Treaty of Paris while Mrs. Pachenko walked between the rows of desks insisting upon calm, raising a finger to her lips and whispering to individual students to please sit all the way down in their desks. In the back of the of the room, several kids were cheering as one of them, a young man whose shirt bore a flaming skull, stood hunched atop his desk like a motocross biker, sliding it forward in small hops. Students appear enthusiastic and are communicating well together, I wrote on the evaluation form.
”
”
Alissa Nutting (Tampa)
“
We teach our children to study hard, to strive to succeed but do we teach them that it's okay to fail? That life is about accepting yourself? That there is no stigma in seeking help? Our Indian culture is based on worshipping our parents. We grow up listening to words like respect, obedience and tradition. Can we not add the words communication, unconditional love and support to this list?
I look at the WHO research. The highest rate of suicide in India is among the age group of 15 to 29. Do we even talk to our teens about this?
That evening, I am standing in the balcony, sipping some coffee and looking at the sunset. The children have taken the dogs and gone down to play on the beach. I spot my son. He is standing on the sand, right at the edge of the ocean and is flying a blue kite.
The kite goes high and then swings low till it almost seems to fall into the water and all I want to say to him is that soon he will see that life is just like flying a kite. Sometimes you have to leave it loose, sometimes you have to hold on tight, sometimes your kite will fly effortlessly, sometimes you will not be able to control it and even when you are struggling to keep it afloat and the string is cutting into your hand, don't let go.
The wind will change in your favour once again, my son. Just don't let go..
”
”
Twinkle Khanna (Mrs Funnybones)
“
If I had not immersed myself in books, in stories and legends, in newspapers, in reports, if everything communicable had not grown up in me, I should have been a nonentity, a collection of uncomprehended events. (And that might have been a good thing, then I should have thought of something new.) That I can see, that I can hear, are things I do not deserve; but my feelings, those I truly deserve, these herons over white beaches, these wanderers by night, the hungry vagabonds that take my heart as their highroad. I wish I could call out to all those who believe in their unique brains and the hard currency of their thoughts: be of good faith! But these coins which you clink together have been withdrawn from circulation, only you don't know it yet....Admit that when you really pay, with your lives, you do so only beyond the barrier, when you have said farewell to everything that is so dear to you--to landing-places, flying-bases, and only from there do you embark on your own path and your journey from imagined stop to imagined stop, travellers who must not be concerned with arriving.
”
”
Ingeborg Bachmann (The Thirtieth Year: Stories)
“
I don’t want to make a big deal about this or anything, but I think it’s kind of cool how you do everything you do.”
I squinted at him.
“I mean, you use sign language, and it’s hard to communicate. But you’re into art and you can seriously cook and, for goodness’ sakes, you can even jitterbug. By the way, I told my mom, and she wants a video. Totally doesn’t believe me. But, yeah, I think it’s nice that you don’t let a little hitch in life slow you down. I admire that.”
I smiled. For a minute, I admired myself, too. He didn’t know how deep my problems ran, but he was right all the same. It was no small thing to try, to find out what you cared about in life. Even this moment, with this wonderful, temporary boy beside me, was a tiny miracle. I ought to give myself some credit.
”
”
Kiera Cass (The Siren)
“
I was trying to write then and I found the greatest difficulty, aside from knowing truly what you really felt, rather than what you were supposed to feel, and had been taught to feel, was to put down what really happened in action; what the actual things were which produced the emotion that you experienced. In writing for a newspaper you told what happened and, with one trick and another, you communicated the emotion aided by the element of timeliness which gives a certain emotion to any account of something that has happened on that day; but the real thing, the sequence of motion and fact which made the emotion and which would be as valid in a year or in ten years or, with luck and if you stated it purely enough, always, was beyond me and I was working very hard to try to get it.
”
”
Ernest Hemingway (Death in the Afternoon)
“
As far as I can figure, the way that it works is this: everyone has something that happened to them. The thing that we each carry. And you can see it in people, if you look. See it in the way someone walks, in the way someone takes a compliment, sometimes you can just see it in someone’s eyes. In one moment of desperation, of fear, in one quick moment you can see that thing that happened. Everyone has it. The thing that keeps you up at night, or makes you not trust people, or stops love. The thing that hurts. And to stop it, to stop the hurt, you have to turn it into a story. And not just a story you play over and over for yourself, but a story that you tell. A story’s not a story unless you tell it. And once you tell it, it’s not yours anymore. You give it away. And once you give it away, it’s not something that hurts you anymore, it’s something that helps everyone who hears it. It’s the kind of thing that’s hard to explain. It’s probably best if we just show you how it works.
”
”
Daniel MacIvor (How It Works (Scirocco Drama))
“
There is such a deep level of communication that unless you and your partner are really in touch with your own sensuality can’t reach. This has always been my biggest struggle in my previous relationships. My exes have always accused me of being deep, like it was a bad thing. I kind of felt weird and bad about it at times though, because I did not know how NOT to be deep. I tried so hard to have petty conversations about frivolous things with them, but I would always end up taking our conversation to the next level. The best way to put it is, I ALWAYS SEARCHED FOR “SOUL” OR ATTEMPTED TO BRING IT INTO EVERY CONVERSATION WE HAD. But I could still be a clown
”
”
Lebo Grand
“
All the assertiveness training and communication skills in the world can’t prevent a relationship from becoming fertile ground for silence and stonewalling, or for anger and frustration, or for just plain hard times. No book or expert can protect us from the range of painful emotions that make us human. We can influence the other person through our words and silence, but we can never control the outcome. That said, what we can
”
”
Harriet Lerner (The Dance of Connection: How to Talk to Someone When You're Mad, Hurt, Scared, Frustrated, Insulted, Betrayed, or Desperate)
“
The trouble is that many people regard disagreement as unrelated to either teaching or being taught. They think that everything is just a matter of opinion. I have mine, and you have yours; and our right to our opinions is as inviolable as our right to private property. On such a view, communication cannot be profitable if the profit to be gained is an increase in knowledge. Conversation is hardly better than a ping-pong game of opposed opinions, a game in which no one keeps score, no one wins, and everyone is satisfied because he does not lose - that is, he ends up holding the same opinions he started with.
”
”
Mortimer J. Adler (How to Read a Book: The Classic Guide to Intelligent Reading)
“
It argued a special genius; he was clearly a case of that. The spark of fire, the point of light, sat somewhere in his inward vagueness as a lamp before a shrine twinkles in the dark perspective of a church; and while youth and early middle-age, while the stiff American breeze of example and opportunity were blowing upon it hard, had made the chamber of his brain a strange workshop of fortune. This establishment, mysterious and almost anonymous, the windows of which, at hours of highest pressure, never seemed, for starers and wonderers, perceptibly to glow, must in fact have been during certain years the scene of an unprecedented, a miraculous white-heat, the receipt for producing which it was practically felt that the master of the forge could not have communicated even with the best intentions.
”
”
Henry James (The Golden Bowl)
“
- Traveling is not always a question of money, but of courage. You spent a great part of your life going around the world like a hippie: what money did you have then? None. You could hardly afford the tickets, and nevertheless I believe they were some of the best years of your life - eating badly, sleeping at railway stations, unable to communicate because of the language, being forced to depend on others just in order to find some shelter to spend the night.
”
”
Paulo Coelho (Warrior of the Light)
“
I Don’t Even Like Him—How Can I Pray for Him? Have you ever been so mad at your husband that the last thing you wanted to do was pray for him? So have I. It’s hard to pray for someone when you’re angry or he’s hurt you. But that’s exactly what God wants us to do. If He asks us to pray for our enemies, how much more should we be praying for the person with whom we have become one and are supposed to love? But how do we get past the unforgiveness and critical attitude? The first thing to do is be completely honest with God. In order to break down the walls in our hearts and smash the barriers that stop communication, we have to be totally up-front with the Lord about our feelings. We don’t have to “pretty it up” for Him. He already knows the truth. He just wants to see if we’re willing to admit it and confess it as disobedience to His ways. If so, He
”
”
Stormie Omartian (The Power of a Praying® Wife)
“
No doubt it was ridiculous to be so sensitive. But there was something almost agonising about speaking and being misunderstood or found unintelligible, something that got right to the heart of all my fears about aloneness. No one will ever understand you. No one wants to hear what you say. Why can't you fit in, why do you have to stick out so much? It wasn't hard to see why someone in this position might come to mistrust language, doubting its ability to bridge the gap between bodies, traumatised by the revealed gulf, the potentially lethal abyss that lurks beneath each carefully proferred sentence. Dumbness in this context might be a way of evading hurt, dodging the pain of failed communication by refusing to participate in it at all. That's how I explained my growing silence, anyway; as an aversion akin to someone wishing to avoid a repeated electric shock.
”
”
Olivia Laing (The Lonely City: Adventures in the Art of Being Alone)
“
No country was ever easier to spy on, Tom, no nation so open-hearted with its secrets, so quick to air them, confide them, or consign them too early to the junk heap of planned American obsolescence. I am too young to know whether there was a time when Americans were able to restrain their admirable passion to communicate, but I doubt it. Certainly the path has been downhill since 1945, for it was quickly apparent that information which ten years ago would have cost Axl's service thousands of dollars in precious hard currency could by the mid-70s be had for a few coppers from the Washington Post. We could have resented this sometimes, if we had smaller natures, for there are few things more vexing in the spy world than landing a scoop for Prague and London one week, only to read the same material in Aviation Weekly the next. But we did not complain. In the great fruit garden of American technology, there were pickings enough for everyone and none of us need ever want for anything again.
”
”
John Le Carré
“
I missed only Lila, Lila who didn’t answer my letters. I was afraid of what was happening to her, good or bad, in my absence. It was an old fear, a fear that has never left me: the fear that, in losing pieces of her life, mine lost intensity and importance. And the fact that she didn’t answer emphasized that preoccupation. However hard I tried in my letters to communicate the privilege of the days in Ischia, my river of words and her silence seemed to demonstrate that my life was splendid but uneventful, which left me time to write to her every day, while hers was dark but full.
”
”
Elena Ferrante (My Brilliant Friend (Neapolitan Novels, #1))
“
How, then, can terrorists hope to achieve much? Following an act of terrorism, the enemy continues to have the same number of soldiers, tanks and ships as before. The enemy’s communication network, roads and railways are largely intact. His factories, ports and bases are hardly touched. However, the terrorists hope that even though they can barely dent the enemy’s material power, fear and confusion will cause the enemy to misuse his intact strength and overreact. Terrorists calculate that when the enraged enemy uses his massive power against them, he will raise a much more violent military and political storm than the terrorists themselves could ever create. During every storm, many unforeseen things happen. Mistakes are made, atrocities are committed, public opinion wavers, neutrals change their stance, and the balance of power shifts.
”
”
Yuval Noah Harari (21 Lessons for the 21st Century)
“
Floyd sometimes wondered if the Newspad, and the fantastic technology behind it, was the last word in man’s quest for perfect communications. Here he was, far out in space, speeding away from Earth at thousands of miles an hour, yet in a few milliseconds he could see the headlines of any newspaper he pleased. (That very word “newspaper,” of course, was an anachronistic hangover into the age of electronics.) The text was updated automatically on every hour; even if one read only the English versions, one could spend an entire lifetime doing nothing but absorbing the everchanging flow of information from the news satellites. It was hard to imagine how the system could be improved or made more convenient. But sooner or later, Floyd guessed, it would pass away, to be replaced by something as unimaginable as the Newspad itself would have been to Caxton or Gutenberg.
”
”
Arthur C. Clarke (2001: A Space Odyssey (Space Odyssey, #1))
“
Being a reader is how I choose to spend my life, every aspect of it, inside and outside of the classroom. I often wonder whether my identity as a reader, someone who reads voraciously and always has a book recommendation, is all I have to offer. That may be true, but it is an oversimplification. How can I express the extent to which reading has shaped who I am as a human being?
Although I see myself as kind, I am not a demonstrative person. If I have ever brought you a book unasked for, know that I cared. I said everything to you that I wanted with that book. I have enough wisdom to acknowledge that an author’s words are more eloquent than my own. When we meet and I discover that we have read and loved the same books, we are instant friends. We know a great deal about each other already if we both read. I imagine this is why I strive so hard to get people around me to read. If you don’t read, I don’t know how to communicate with you. I know this is a shortcoming. Perhaps my mother, who worried that reading would make me socially stunted, was half right. I can never express who I really am in my own words as powerfully as my books can.
”
”
Donalyn Miller
“
We commonly speak as though a single 'thing' could 'have' some characteristic. A stone, we say, is 'hard,' 'small,' 'heavy,' 'yellow,' 'dense,' etc.
That is how our language is made: 'The stone is hard.' And so on. And that way of talking is good enough for the marketplace: 'That is a new brand.' 'The potatoes are rotten.' 'The container is damaged.' ... And so on.
But this way of talking is not good enough in science or epistemology. To think straight, it is advisable to expect all qualities and attributes, adjectives, and so on to refer to at least -two- sets of interactions in time. ...
Language continually asserts by the syntax of subject and predicate that 'things' somehow 'have' qualities and attributes. A more precise way of talking would insist that the 'things' are produced, are seen as separate from other 'things,' and are made 'real' by their internal relations and by their behaviour in relationship with other things and with the speaker.
It is necessary to be quite clear about the universal truth that whatever 'things' may be in their pleromatic and thingish world, they can only enter the world of communication and meaning by their names, their qualities and their attributes (i.e., by reports of their internal and external relations and interactions).
”
”
Gregory Bateson (Mind and Nature: A Necessary Unity (Advances in Systems Theory, Complexity, and the Human Sciences))
“
The main reason to address moral issues is that they have become a barrier to even hearing the message of salvation. People are inundated with rhetoric telling them that the Bible is hateful and hurtful, narrow and negative. While it’s crucial to be clear about the biblical teaching on sin, the context must be an overall positive message: that Christianity alone gives the basis for a high view of the value and meaning of the body as a good gift from God. In our communication with people struggling with moral issues, we need to reach out with a life-giving, life-affirming message. We should work to draw people in by the beauty of the biblical vision of life.
”
”
Nancy R. Pearcey (Love Thy Body: Answering Hard Questions about Life and Sexuality)
“
She communicated in what ways she could – sweet whines of happiness and wet kisses. She knew him. She knew him. He knelt in the grass, still pouring his attention onto her. She received every ounce of it in a way only a dog can, its unconditional love contained in every breath and every heartbeat.
And Luke was struck precisely at that moment at his capacity to feel so moved by the simple act of affection for this sweet animal. He swallowed hard. It wasn’t easy to let himself feel it, the gentle tug from a place deeply buried. And in the grass on his knees, he found himself releasing the sadness long held hostage in that deep place. Tears spilled over, finally uncontained. The dog stretched its snout through the rails and found his wet cheeks with its tongue. He did not retreat, but let her clean the tears from his face.
”
”
Dorothy Gravelle (Paradox Love)
“
I’d date more, probably, as well.” Alex can’t help laughing again. “Right, because it’s so hard to get a date when you’re a prince.” Henry cuts his eyes back down to Alex. “You’d be surprised.” “How? You’re not exactly lacking for options.” Henry keeps looking at him, holding his gaze for two seconds too long. “The options I’d like…” he says, dragging the words out. “They don’t quite seem to be options at all.” Alex blinks. “What?” “I’m saying that I have … people … who interest me,” Henry says, turning his body toward Alex now, speaking with a fumbling pointedness, as if it means something. “But I shouldn’t pursue them. At least not in my position.” Are they too drunk to communicate in English? He wonders distantly if Henry knows any Spanish. “I don’t know what the hell you’re talking about,” Alex says. “You don’t?” “No.” “You really don’t?” “I really, really don’t.” Henry’s whole face grimaces in frustration, his eyes casting skyward like they’re searching for help from an uncaring universe. “Christ, you are as thick as it gets,” he says, and he grabs Alex’s face in both hands and kisses him.
”
”
Casey McQuiston (Red, White & Royal Blue)
“
What we have,” Robert tells us, “is not democracy. It is imitative democracy. We have all the external signs. We have elections. We have a parliament. We have legislation. All the accessories of democracy. But anyone with common sense here knows we live in an authoritarian state. Putin has learned that if he offers the accessories of democracy, his regime can be very hard to accuse. The regime does one thing very well: It doesn’t listen. So there can be free speech, channels of communication. But normally in a democracy, those voices affect decision making. In this country that doesn’t happen.
”
”
David Greene (Midnight in Siberia: A Train Journey into the Heart of Russia)
“
I'll buy you a blow-up doll. I'm sure my mate won't mind when I explain how hard up you are."
She didn't bother to punch him this time, just glared with promise of future retaliation. "Very funny. You wouldn't be laughing if you knew how sexually frustrated I am right now." [...] "The last time was when that SilverBlade sentinel was in town for a communications meeting."
All amusement left Dorian's face. "You serious? That was months ago." A very long time to go without intimate touch. "Merce, that could get dangerous."
"I know. Do you think I don't know?" She thrust her hands through her hair. "Damn it Dorian! It's getting to the point where I'm starting to wonder if some of the wolves would be good in bed. [...]
"Cat and wolf isn't a ... um ... normal combination."
"And Psy and cat is?" She made a face at him. "Yeah, yeah I know. Cat and wolf is strange." [...]
"How about one of the Rats?" Dorian's eyes gleamed.
”
”
Nalini Singh (Hostage to Pleasure (Psy-Changeling, #5))
“
The challenge of ministry in our home is that we do not always feel very “spiritual” when we wash our dishes. It hardly feels significant to scrub our toilet. and we can feel that we are truly ministering when the Lord uses us to communicate a word of wisdom to someone, or He provides an opportunity to share the gospel with our neighbor. That seems like real ministry. And that is real ministry to be sure! But no more so than when we are wiping runny noses or cleaning the bathroom. That is because we have a very narrow view of true spirituality... The Lord wants to help us see the significance of ministry at home. He also wants to expand our vision for the multiple opportunities that we have for ministry in the home. Let’s ask the LORD to help us gain a biblical perspective of our ministry at home.
”
”
Carolyn Mahaney (Feminine Appeal: Seven Virtues of a Godly Wife and Mother)
“
Have I ever told you how beautiful you are?”
“You might’ve mentioned it once or twice before,”
“That’s right. I did mention it before. I remember telling you how amazing you are. I think we were in front of a mirror.”
“Does that sound familiar?”
“Um, yeah. That seems vaguely familiar.”
“Vaguely? Maybe I didn’t pound it into you hard enough.”
“Oh, I think you pounded it in plenty hard.”
“Maybe I should’ve taken the time to give you a good tongue-lashing, too, then.”
“Oh, I think the form of communication you used was very effective.”
“So it’s all coming back to you now?”
“Yes, it’s all coming back to me.”
“If you’re lying, I could sweat it out of you, you know.”
“I’m not lying. It’s etched into my memory. Permanently.”
“Maybe we should revisit it, just so you’re clear on everything we discussed. I want to make sure it’s in there. Nice and deep. So you never forget it.”
“I doubt there’s anything you could do to get it in there any deeper.”
“Oh, I can think of one or two things. The only way we’ll know for sure, though, is to try. And I don’t know about you, but I’m committed to this. Invested. And I’m nothing if not thorough.
”
”
M. Leighton (Up to Me (The Bad Boys, #2))
“
No matter how much you love someone sometimes it is better to totally disassociate yourself from them for peace of mind. Delete all memories of them no matter how hard it is to do so, to leave no reminders of them floating around, in order to make it easier to get over that person. As much as you want to run to that person grab them and tell them how much you still want them in your life whether it's friendship or otherwise it is best to see if that person still wants you in their life. After you have gotten rid of all memories, all associations, all communications if that person happens to reappear then your friendship/relationship was a true one and should continue. If after you cut all ties and you never see that person again then you know you did the right thing by letting them go. Cause if they really wanted you in their life they would not allow you to let them go so easily to begin with.
”
”
Kenneth G. Ortiz
“
Ya live your life like it's a coma
So won't you tell me why we'd wanna
With all the reasons you give it's
It's kinda hard to believe
But who am I to tell you that I've
Seen any reason why you should stay
Matbe we'd be better off
Without you anyway
You got a one way ticket
On your last chance ride
Gotta one way ticket
To your suicide
Gotta one way ticket
An there's no way out alive
An all this crass communication
That has left you in the cold
Isn't much for consolation
When you feel so weak and old
But is home is where the heart is
Then there's stories to be told
No you don't need a doctor
No one else can heal your soul
Got your mind in submission
Got your life on the line
But nobody pulled the trigger
They just stepped aside
They be down by the water
While you watch 'em waving goodbye
They be callin' in the morning
They be hangin' on the phone
They be waiting for an answer
When you know nobody's home
And when the bell's stopped ringing
It was nobody's fault but your own
There were always ample warnings
There were always subtle signs
And you would have seen it comin'
But we gave you too much time
And when you said
That no one's listening
Why'd your best friend drop a dime
Sometimes we get so tired of waiting
For a way to spend our time
An "It's so easy" to be social
"It's so easy" to be cool
Yeah it's easy to be hungry
When you ain't got shit to lose
And I wish that I could help you
With what you hope to find
But I'm still out here waiting
Watching reruns of my life
When you reach the point of breaking
Know it's gonna take some time
To heal the broken memories
That another man would need
Just to survive
Guns N’ Roses, “Coma” (1991)
”
”
Guns N' Roses (Use Your Illusion I (Bass Guitar, with Tablature))
“
Once a partner has begun to lose interest, there is apparently little the other can do to arrest the process. Like seduction, withdrawal suffers under a blanket of reticence. The very breakdown of communication is hard to discuss, unless both parties have a desire to see it restored. This leaves the lover in a desperate situation. Honest dialogue seems to produce only irritation and smothers love in the attempt to revive it. Desperate to woo the partner back at any cost, the lover might at this point be tempted to turn to romantic terrorism, the product of irredeemable situations, a gamut of tricks (sulking, jealousy, guilt) that attempt to force the partner to return love, by blowing up (in fits of tears, rage or otherwise) in front of the loved one. The terroristic partner knows he cannot realistically hope to see his love reciprocated, but the futility of something is not always (in love or in politics) a sufficient argument against it. Certain things are said not because they will be heard, but because it is important to speak.
”
”
Alain de Botton (On Love)
“
The girls of the sixties had mothers who predicted, insisted, argued that those girls would be hurt; but they would not say how or why. In the main, the mothers appeared to be sexual conservatives: they upheld the marriage system as a social ideal and were silent about the sex in it. Sex was a duty inside marriage; a wife’s attitude toward it was irrelevant unless she made trouble, went crazy, fucked around. Mothers had to teach their daughters to like men as a class—be responsive to men as men, warm to men as men—and at the same time to not have sex. Since males mostly wanted the girls for sex, it was hard for the girls to understand how to like boys and men without also liking the sex boys and men wanted. The girls were told nice things about human sexuality and also told that it would cost them their lives—one way or another. The mothers walked a tough line: give the girls a good attitude, but discourage them. The cruelty of the ambivalence communicated itself, but the kindness in the intention did not: mothers tried to protect their daughters from many men by directing them toward one; mothers tried to protect their daughters by getting them to do what was necessary inside the male system without ever explaining why. They had no vocabulary for the why—why sex inside marriage was good but outside marriage was bad, why more than one man turned a girl from a loving woman into a whore, why leprosy or paralysis were states preferable to pregnancy outside marriage. They had epithets to hurl, but no other discourse. Silence about sex in marriage was also the only way to avoid revelations bound to terrify—revelations about the quality of the mothers’ own lives.
”
”
Andrea Dworkin (Right-Wing Women)
“
I caution against communication because once language exist only to convey information, it is dying.
In news articles the relation of the words to the subject is a strong one. The relation of the words to the writer is weak. (Since the majority of your reading has been newspapers, you are used to seeing language function this way).
When you write a poem these relations must reverse themselves: The relation of the word to the subject must weaken – the relation of the words to the writer (you) must take on strength.
This is probably the hardest thing about writing poems
In a poem you make something up, say for example a town, but an imagined town is at least as real as an actual town. If it isn’t you may be in the wrong business.
Our triggering subjects, like our words, come from obsessions we must submit to, whatever the social cost. It can be hard. It can be worse 40 years from now if you feel you could have done it and didn’t.
RICHARD HUGO
Public versus private poets:
With public poets the intellectual and emotional contents of the words are the same for the reader as for the writer. With the private poet, the words, at least certain key words, mean something to the poet they don’t mean to the reader. A sensitive reader perceives this relation of poet to word and in a way that relation – the strange way the poet emotionally possesses his vocabulary – is one of the mysteries and preservative forces of the art.
If you are a private poet, then your vocabulary is limited by your obsessions.
In fact, most poets write the same poem over and over. (Wallace Stevens was honest enough not to try to hide it. Frost’s statement that he tried to make every poem as different as possible from the last one is a way of saying that he knew it couldn’t be).
”
”
Richard Hugo (The Triggering Town: Lectures and Essays on Poetry and Writing)
“
You sayin' you want to go?"
"Don't you?"
"Hell no!"
"Okay,I'll tell Matt and Jared that they can go to Paris without us."
The only response was stunned silence, and I finally turned to smile at him. "Do you want to reconsider?" I asked.
"The wedding's in Paris?"
"Yep."
His dark eyes were huge, and I could see so much in them. He was excited, almost giddy. I could see it bubbling up in him, but he was trying t stay calm and not get his hopes up. "Can we afford Paris?"
"No," I said, "but it doesn't matter. Cole's footing the bill."
He grabbed my shirt and pushed me back against the countertop, almost as if he was going to kiss me, but stopped short, looking into my eyes. "Are you serious?"
"Would I lie to you about something like this?"
"No."
"Do you think I'd make it up just to tease you?"
"No."
"Yes."
He backed up a step. "Yes what?"
he asked.
I could hardly keep from laughing that I'd finally managed to turn the tables on him with his own backward form of communication. "Yes, I'm absolutely serious. Cole offered to fly us all to Paris."
...
His expression was so full of hope, I thought it was a good thing I hadn't tried to say no. He put his hand against my cheek and looked into my eyes. "Tell me what you want to do."
All I had to do was tell him the truth. I brushed his hair out of his eyes and said, "I want to do whatever will make you happy."
He smiled at me, the huge, excited smile of a child who woke up from his nap to find himself in Disneyland. "I want to go to Paris."
"Okay," I said as I leaned down to kiss him. "Then you will.
”
”
Marie Sexton (Paris A to Z (Coda, #5))
“
Second hand books had so much life in them. They'd lived, sometimes in many homes, or maybe just one. They'd been on airplanes, traveled to sunny beaches, or crowded into a backpack and taken high up a mountain where the air thinned.
"Some had been held aloft tepid rose-scented baths, and thickened and warped with moisture. Others had child-like scrawls on the acknowledgement page, little fingers looking for a blank space to leave their mark. Then there were the pristine novels, ones that had been read carefully, bookmarks used, almost like their owner barely pried the pages open so loathe were they to damage their treasure.
I loved them all.
And I found it hard to part with them. Though years of book selling had steeled me. I had to let them go, and each time made a fervent wish they'd be read well, and often.
Missy, my best friend, said I was completely cuckoo, and that I spent too much time alone in my shadowy shop, because I believed my books communicated with me. A soft sigh here, as they stretched their bindings when dawn broke, or a hum, as they anticipated a customer hovering close who might run a hand along their cover, tempting them to flutter their pages hello. Books were fussy when it came to their owners, and gave off a type of sound, an almost imperceptible whirr, when the right person was near. Most people weren't aware that books chose us, at the time when we needed them.
”
”
Rebecca Raisin (The Little Bookshop on the Seine (The Little Paris Collection, #1; The Bookshop, #2))
“
Trust of others is in short supply for many adult survivors, as complex trauma generally involves major relational betrayal. It is, therefore, expectable (although paradoxical) that clients with these histories are predisposed to be mistrustful at the outset of therapy, precisely because of (and in proportion to) the actual trustworthiness of the therapist. When past experiences have thought hard lessons, namely, that one can least afford to trust the people who should be most trustworthy, it stands to reason that confusion about trust results. The therapist must understand and not take offense either personally or professionally and not react judgmentally or defensively. Practically speaking, this involves the therapist being prepared to patiently and empathically respond to active or passive tests or challenges to trustworthiness as legitimate and meaningful communication that deserves a respectful reply in action as well as in words.
”
”
Christine A. Courtois (Treatment of Complex Trauma: A Sequenced, Relationship-Based Approach)
“
For one thing, a first edition certainly is the edition nearest the heart of an author, the edition upon which his hopes were laid and his ambitions builded; and particularly is this true when the book in question happens to be an author's first publication. Imagine with what flatterings of the authorical heart, with what ecstatic apprehension, he handled his own copy of the book that day it came to him from the publisher! Is not something of this spirit communicated to the collector who loves his writer and his work? Or does that explanation partake too much of sorcery? Here is the original creation, just as it came first from the presses, with all ist strangenesses and wonder for ist orignal readers, with all ist uncorrected errors and inaccuracies to mark it as the curiosity it is. And, of course, with all those mystic values that accrue and attach to the thing that is rare and hard to find. That is all very sentimental, but it is also very practical, as will appear in due course.
”
”
Vincent Starrett (Penny Wise & Book Foolish)
“
An asteroid or comet traveling at cosmic velocities would enter the Earth’s atmosphere at such a speed that the air beneath it couldn’t get out of the way and would be compressed, as in a bicycle pump. As anyone who has used such a pump knows, compressed air grows swiftly hot, and the temperature below it would rise to some 60,000 Kelvin, or ten times the surface temperature of the Sun. In this instant of its arrival in our atmosphere, everything in the meteor’s path—people, houses, factories, cars—would crinkle and vanish like cellophane in a flame. One second after entering the atmosphere, the meteorite would slam into the Earth’s surface, where the people of Manson had a moment before been going about their business. The meteorite itself would vaporize instantly, but the blast would blow out a thousand cubic kilometers of rock, earth, and superheated gases. Every living thing within 150 miles that hadn’t been killed by the heat of entry would now be killed by the blast. Radiating outward at almost the speed of light would be the initial shock wave, sweeping everything before it. For those outside the zone of immediate devastation, the first inkling of catastrophe would be a flash of blinding light—the brightest ever seen by human eyes—followed an instant to a minute or two later by an apocalyptic sight of unimaginable grandeur: a roiling wall of darkness reaching high into the heavens, filling an entire field of view and traveling at thousands of miles an hour. Its approach would be eerily silent since it would be moving far beyond the speed of sound. Anyone in a tall building in Omaha or Des Moines, say, who chanced to look in the right direction would see a bewildering veil of turmoil followed by instantaneous oblivion. Within minutes, over an area stretching from Denver to Detroit and encompassing what had once been Chicago, St. Louis, Kansas City, the Twin Cities—the whole of the Midwest, in short—nearly every standing thing would be flattened or on fire, and nearly every living thing would be dead. People up to a thousand miles away would be knocked off their feet and sliced or clobbered by a blizzard of flying projectiles. Beyond a thousand miles the devastation from the blast would gradually diminish. But that’s just the initial shockwave. No one can do more than guess what the associated damage would be, other than that it would be brisk and global. The impact would almost certainly set off a chain of devastating earthquakes. Volcanoes across the globe would begin to rumble and spew. Tsunamis would rise up and head devastatingly for distant shores. Within an hour, a cloud of blackness would cover the planet, and burning rock and other debris would be pelting down everywhere, setting much of the planet ablaze. It has been estimated that at least a billion and a half people would be dead by the end of the first day. The massive disturbances to the ionosphere would knock out communications systems everywhere, so survivors would have no idea what was happening elsewhere or where to turn. It would hardly matter. As one commentator has put it, fleeing would mean “selecting a slow death over a quick one. The death toll would be very little affected by any plausible relocation effort, since Earth’s ability to support life would be universally diminished.
”
”
Bill Bryson (A Short History of Nearly Everything)
“
Why is the world full of color anyway? Sunlight is white, and when it is reflected, it is still white. And so we should be surrounded by a clinical looking, optically pure landscape. That this is not what we see is because every material absorbs light differently or converts it into other kinds of radiation. Only the wavelengths that remain are refracted and reach our eyes. Therefore, the color of organisms and objects is dictated by the color of the reflected light. And in the case of leaves on trees, this color is green.
But why don't we see leaves as black? Why don't they absorb all light? Chlorophyll helps leaves process light. If trees processed light super-efficiently, there would be hardly any left over-and the forest would then look as dark during the day as it does at night. Chlorophyll, however, has one disadvantage. It has a so-called green gap, and because it cannot use this part of the color spectrum, it has to reflect it back unused. This weak spot means that we can see this photosynthetic leftover, and that's why almost all plants look deep green to us. What we are really seeing is waste light, the rejected part that trees cannot use. Beautiful for us; useless for the trees. Nature that we find pleasing because it reflects trash? Whether trees feel the same way about this I don't know, but one thing is for certain: hungry beeches and spruce are as happy to see blue sky as I am.
”
”
Peter Wohlleben (The Hidden Life of Trees: What They Feel, How They Communicate: Discoveries from a Secret World)
“
We are committed to involving as many people as possible, as young as possible, as soon as possible. Sometimes too young and too soon! But we intentionally err on the side of too fast rather than too slow. We don’t wait until people feel “prepared” or “fully equipped.” Seriously, when is anyone ever completely prepared for ministry?
Ministry makes people’s faith bigger. If you want to increase someone’s confidence in God, put him in a ministry position before he feels fully equipped.
The messages your environments communicate have the potential to trump your primary message. If you don’t see a mess, if you aren’t bothered by clutter, you need to make sure there is someone around you who does see it and is bothered by it. An uncomfortable or distracting setting can derail ministry before it begins. The sermon begins in the parking lot.
Assign responsibility, not tasks.
At the end of the day, it’s application that makes all the difference. Truth isn’t helpful if no one understands or remembers it.
If you want a church full of biblically educated believers, just teach what the Bible says. If you want to make a difference in your community and possibly the world, give people handles, next steps, and specific applications. Challenge them to do something. As we’ve all seen, it’s not safe to assume that people automatically know what to do with what they’ve been taught. They need specific direction. This is hard. This requires an extra step in preparation. But this is how you grow people.
Your current template is perfectly designed to produce the results you are currently getting.
We must remove every possible obstacle from the path of the disinterested, suspicious, here-against-my-will, would-rather-be-somewhere-else, unchurched guests. The parking lot, hallways, auditorium, and stage must be obstacle-free zones.
As a preacher, it’s my responsibility to offend people with the gospel. That’s one reason we work so hard not to offend them in the parking lot, the hallway, at check-in, or in the early portions of our service. We want people to come back the following week for another round of offending!
Present the gospel in uncompromising terms, preach hard against sin, and tackle the most emotionally charged topics in culture, while providing an environment where unchurched people feel comfortable.
The approach a church chooses trumps its purpose every time.
Nothing says hypocrite faster than Christians expecting non-Christians to behave like Christians when half the Christians don’t act like it half the time.
When you give non-Christians an out, they respond by leaning in. Especially if you invite them rather than expect them. There’s a big difference between being expected to do something and being invited to try something.
There is an inexorable link between an organization’s vision and its appetite for improvement. Vision exposes what has yet to be accomplished. In this way, vision has the power to create a healthy sense of organizational discontent. A leader who continually keeps the vision out in front of his or her staff creates a thirst for improvement. Vision-centric churches expect change. Change is a means to an end. Change is critical to making what could and should be a reality.
Write your vision in ink; everything else should be penciled in. Plans change. Vision remains the same. It is natural to assume that what worked in the past will always work. But, of course, that way of thinking is lethal. And the longer it goes unchallenged, the more difficult it is to identify and eradicate. Every innovation has an expiration date. The primary reason churches cling to outdated models and programs is that they lack leadership.
”
”
Andy Stanley (Deep and Wide: Creating Churches Unchurched People Love to Attend)
“
I do not know which impulse was stronger in me when I began to think: the original thirst for knowledge or the urge to communicate with man. Knowledge attains its full meaning only through the bond that unites men; however, the urge to achieve agreement with another human being was so hard to satisfy. I was shocked by the lack of understanding, paralyzed, as it were, by every reconciliation in which what had gone before was not fully cleared up. Early in my life and then later again and again I was perplexed by people’s rigid inaccessibility and their failure to listen to reasons, their disregard of facts, their indifference which prohibited discussion, their defensive attitude which kept you at a distance and at the decisive moment buried any possibility of a close approach, and finally their shamelessness, that bares its own soul without reserve, as though no one were present. When ready assent occurred I remained unsatisfied, because it was not based on true insight but on yielding to persuasion; because it was the consequence of friendly cooperation, not a meeting of two selves. True, I knew the glory of friendship (in common studies, in the cordial atmosphere of home or countryside). But then came the moments of strangeness, as if human beings lived in different worlds. Steadily the consciousness of loneliness grew upon me in my youth, yet nothing seemed more pernicious to me than loneliness, especially the loneliness in the midst of social intercourse that deceives itself in a multitude of friendships. No urge seemed stronger to me than that for communication with others. If the never-completed movement of communication succeeds with but a single human being, everything is achieved. It is a criterion of this success that there be a readiness to communicate with every human being encountered and that grief is felt whenever communication fails. Not merely an exchange of words, nor friendliness and sociability, but only the constant urge towards total revelation reaches the path of communication.
”
”
Karl Jaspers
“
Here’s the deal. When you get married, you become a team. The pastor at your wedding wasn’t joking when he said, “And now you are one.” It’s called unity. The old marriage vows say, “Unto thee I pledge all my worldly goods.” In other words, “I’m all in,” so combine the checking accounts. It’s hard to have unity when you separate your bank accounts. When his money is over here, and her money is over there, it’s easy to live in your own little financial world instead of working as a team. When you do your spending together, it’s about “our” money. We have an income and we have expenses and we have goals. So when you’re both in agreement on where the money is going, then you’ve taken a major step to being on the same page in your marriage, and you will create awesome levels of communication. This all boils down to trust. Do you trust your spouse or not? I’ve heard from people who keep separate bank accounts just in case their spouse leaves them. Well, why on earth would you marry someone you can’t trust? And if that’s really the case, then you need marriage counseling, not separate bank accounts! Your spouse isn’t your roommate, and this isn’t a joint business venture. It’s a marriage! You don’t run your household and your life separately. Your job is to love each other well, and that includes having shared financial goals—which is hard to do when you have separate accounts.
”
”
Dave Ramsey (The Total Money Makeover: A Proven Plan for Financial Fitness)
“
In the area of linguistics, there are major language
groups: Japanese, Chinese, Spanish, English, Portuguese,
Greek, German, French, and so on. Most of us grow up
learning the language of our parents and siblings, which
becomes our primary or native tongue. Later, we may learn
additional languages but usually with much more effort.
These become our secondary languages. We speak and
understand best our native language. We feel most
comfortable speaking that language. The more we use a
secondary language, the more comfortable we become
conversing in it. If we speak only our primary language and
encounter someone else who speaks only his or her
primary language, which is different from ours, our
communication will be limited. We must rely on pointing,
grunting, drawing pictures, or acting out our ideas. We can
communicate, but it is awkward. Language differences are
part and parcel of human culture. If we are to communicate
effectively across cultural lines, we must learn the language
of those with whom we wish to communicate.
In the area of love, it is similar. Your emotional love
language and the language of your spouse may be as
different as Chinese from English. No matter how hard you
try to express love in English, if your spouse understands
only Chinese, you will never understand how to love each
other. My friend on the plane was speaking the language of
“Affirming Words” to his third wife when he said, “I told her
how beautiful she was. I told her I loved her. I told her how
proud I was to be her husband.” He was speaking love, and
he was sincere, but she did not understand his language.
Perhaps she was looking for love in his behavior and didn’t
see it. Being sincere is not enough. We must be willing to
learn our spouse’s primary love language if we are to be
effective communicators of love.
”
”
Gary Chapman (The Five Love Languages: How to Express Heartfelt Commitment to Your Mate)
“
The reigning belief today is that closeness between persons is a moral good. The reigning aspiration today is to develop individual personality through experiences of closeness and warmth with others. The reigning myth today is that the evils of society can all be understood as evils of impersonality, alienation, and coldness. The sum of these three is an ideology of intimacy: social relationships of all kinds are real, believable, and authentic the closer they approach the inner psychological concerns of each person. This ideology transmutes political categories into psychological categories. This ideology of intimacy defines the humanitarian spirit of a society without gods: warmth is our god. The history of the rise and fall of public culture at the very least calls this humanitarian spirit into question. The belief in closeness between persons as a moral good is in fact the product of a profound dislocation which capitalism and secular belief produced in the last century. Because of this dislocation, people sought to find personal meanings in impersonal situations, in objects, and in the objective conditions of society itself. They could not find these meanings; as the world became psychomorphic, it became mystifying. They therefore sought to flee, and find in the private realms of life, especially in the family, some principle of order in the perception of personality. Thus the past built a hidden desire for stability in the overt desire for closeness between human beings. Even as we have revolted against the stern sexual rigidities of the Victorian family, we continue to burden close relations with others with these hidden desires for security, rest, and permanence. When the relations cannot bear these burdens, we conclude there is something wrong with the relationship, rather than with the unspoken expectations. Arriving at a feeling of closeness to others is thus often after a process of testing them; the relationship is both close and closed. If it changes, if it must change, there is a feeling of trust betrayed. Closeness burdened with the expectation of stability makes emotional communication—hard enough as it is—one step more difficult. Can intimacy on these terms really be a virtue?
”
”
Richard Sennett (The Fall of Public Man)
“
Marthe Away (She Is Away)"
All night I lay awake beside you,
Leaning on my elbow, watching your
Sleeping face, that face whose purity
Never ceases to astonish me.
I could not sleep. But I did not want
Sleep nor miss it. Against my body,
Your body lay like a warm soft star.
How many nights I have waked and watched
You, in how many places. Who knows?
This night might be the last one of all.
As on so many nights, once more I
Drank from your sleeping flesh the deep still
Communion I am not always strong
Enough to take from you waking, the peace of love.
Foggy lights moved over the ceiling
Of our room, so like the rooms of France
And Italy, rooms of honeymoon,
And gave your face an ever changing
Speech, the secret communication
Of untellable love. I knew then,
As your secret spoke, my secret self,
The blind bird, hardly visible in
An endless web of lies. And I knew
The web too, its every knot and strand,
The hidden crippled bird, the terrible web.
Towards the end of the night, as trucks rumbled
In the streets, you stirred, cuddled to me,
And spoke my name. Your voice was the voice
Of a girl who had never known loss
Of love, betrayal, mistrust, or lie.
And later you turned again and clutched
My hand and pressed it to your body.
Now I know surely and forever,
However much I have blotted our
Waking love, its memory is still
there. And I know the web, the net,
The blind and crippled bird. For then, for
One brief instant it was not blind, nor
Trapped, not crippled. For one heart beat the
Heart was free and moved itself. O love,
I who am lost and damned with words,
Whose words are a business and an art,
I have no words. These words, this poem, this
Is all confusion and ignorance.
But I know that coached by your sweet heart,
My heart beat one free beat and sent
Through all my flesh the blood of truth.
”
”
Kenneth Rexroth (The Complete Poems)
“
What we feel and how we feel is far more important than what we think and how we think. Feeling is the stuff of which our consciousness is made, the atmosphere in which all our thinking and all our conduct is bathed. All the motives which govern and drive our lives are emotional. Love and hate, anger and fear, curiosity and joy are the springs of all that is most noble and most detestable in the history of men and nations.
The opening sentence of a sermon is an opportunity. A good introduction arrests me. It handcuffs me and drags me before the sermon, where I stand and hear a Word that makes me both tremble and rejoice. The best sermon introductions also engage the listener immediately. It’s a rare sermon, however, that suffers because of a good introduction.
Mysteries beg for answers. People’s natural curiosity will entice them to stay tuned until the puzzle is solved. Any sentence that points out incongruity, contradiction, paradox, or irony will do.
Talk about what people care about. Begin writing an introduction by asking, “Will my listeners care about this?” (Not, “Why should they care about this?”)
Stepping into the pulpit calmly and scanning the congregation to the count of five can have a remarkable effect on preacher and congregation alike. It is as if you are saying, “I’m about to preach the Word of God. I want all of you settled. I’m not going to begin, in fact, until I have your complete attention.”
No sermon is ready for preaching, not ready for writing out, until we can express its theme in a short, pregnant sentence as clear as crystal. The getting of that sentence is the hardest, most exacting, and most fruitful labor of study.
We tend to use generalities for compelling reasons. Specifics often take research and extra thought, precious commodities to a pastor. Generalities are safe. We can’t help but use generalities when we can’t remember details of a story or when we want anonymity for someone. Still, the more specific their language, the better speakers communicate.
I used to balk at spending a large amount of time on a story, because I wanted to get to the point. Now I realize the story gets the point across better than my declarative statements.
Omit needless words. Vigorous writing is concise. A sentence should contain no unnecessary words, a paragraph no unnecessary sentences, for the same reason that a drawing should have no unnecessary lines and a machine no unnecessary parts. This requires not that the writer make all his sentences short, or that he avoid all detail and treat his subjects only in outline, but that every word tell. Limits—that is, form—challenge the mind, forcing creativity.
Needless words weaken our offense. Listening to some speakers, you have to sift hundreds of gallons of water to get one speck of gold.
If the sermon is so complicated that it needs a summary, its problems run deeper than the conclusion. The last sentence of a sermon already has authority; when the last sentence is Scripture, this is even more true.
No matter what our tone or approach, we are wise to craft the conclusion carefully. In fact, given the crisis and opportunity that the conclusion presents—remember, it will likely be people’s lasting memory of the message—it’s probably a good practice to write out the conclusion, regardless of how much of the rest of the sermon is written.
It is you who preaches Christ. And you will preach Christ a little differently than any other preacher. Not to do so is to deny your God-given uniqueness.
Aim for clarity first. Beauty and eloquence should be added to make things even more clear, not more impressive.
I’ll have not praise nor time for those who suppose that writing comes by some divine gift, some madness, some overflow of feeling. I’m especially grim on Christians who enter the field blithely unprepared and literarily innocent of any hard work—as though the substance of their message forgives the failure of its form.
”
”
Mark Galli (Preaching that Connects)
“
Pay attention to everything the dying person says. You might want to keep pens and a spiral notebook beside the bed so that anyone can jot down notes about gestures, conversations, or anything out of the ordinary said by the dying person. Talk with one another about these comments and gestures. • Remember that there may be important messages in any communication, however vague or garbled. Not every statement made by a dying person has significance, but heed them all so as not to miss the ones that do. • Watch for key signs: a glassy-eyed look; the appearance of staring through you; distractedness or secretiveness; seemingly inappropriate smiles or gestures, such as pointing, reaching toward someone or something unseen, or waving when no one is there; efforts to pick at the covers or get out of bed for no apparent reason; agitation or distress at your inability to comprehend something the dying person has tried to say. • Respond to anything you don’t understand with gentle inquiries. “Can you tell me what’s happening?” is sometimes a helpful way to initiate this kind of conversation. You might also try saying, “You seem different today. Can you tell me why?” • Pose questions in open-ended, encouraging terms. For example, if a dying person whose mother is long dead says, “My mother’s waiting for me,” turn that comment into a question: “Mother’s waiting for you?” or “I’m so glad she’s close to you. Can you tell me about it?” • Accept and validate what the dying person tells you. If he says, “I see a beautiful place!” say, “That’s wonderful! Can you tell me more about it?” or “I’m so pleased. I can see that it makes you happy,” or “I’m so glad you’re telling me this. I really want to understand what’s happening to you. Can you tell me more?” • Don’t argue or challenge. By saying something like “You couldn’t possibly have seen Mother, she’s been dead for ten years,” you could increase the dying person’s frustration and isolation, and run the risk of putting an end to further attempts at communicating. • Remember that a dying person may employ images from life experiences like work or hobbies. A pilot may talk about getting ready to go for a flight; carry the metaphor forward: “Do you know when it leaves?” or “Is there anyone on the plane you know?” or “Is there anything I can do to help you get ready for takeoff?” • Be honest about having trouble understanding. One way is to say, “I think you’re trying to tell me something important and I’m trying very hard, but I’m just not getting it. I’ll keep on trying. Please don’t give up on me.” • Don’t push. Let the dying control the breadth and depth of the conversation—they may not be able to put their experiences into words; insisting on more talk may frustrate or overwhelm them. • Avoid instilling a sense of failure in the dying person. If the information is garbled or the delivery impossibly vague, show that you appreciate the effort by saying, “I can see that this is hard for you; I appreciate your trying to share it with me,” or “I can see you’re getting tired/angry/frustrated. Would it be easier if we talked about this later?” or “Don’t worry. We’ll keep trying and maybe it will come.” • If you don’t know what to say, don’t say anything. Sometimes the best response is simply to touch the dying person’s hand, or smile and stroke his or her forehead. Touching gives the very important message “I’m with you.” Or you could say, “That’s interesting, let me think about it.” • Remember that sometimes the one dying picks an unlikely confidant. Dying people often try to communicate important information to someone who makes them feel safe—who won’t get upset or be taken aback by such confidences. If you’re an outsider chosen for this role, share the information as gently and completely as possible with the appropriate family members or friends. They may be more familiar with innuendos in a message because they know the person well.
”
”
Maggie Callanan (Final Gifts: Understanding the Special Awareness, Needs, and Co)
“
POLLARD had known better, but instead of pulling rank and insisting that his officers carry out his proposal to sail for the Society Islands, he embraced a more democratic style of command. Modern survival psychologists have determined that this “social”—as opposed to “authoritarian”—form of leadership is ill suited to the early stages of a disaster, when decisions must be made quickly and firmly. Only later, as the ordeal drags on and it is necessary to maintain morale, do social leadership skills become important. Whalemen in the nineteenth century had a clear understanding of these two approaches. The captain was expected to be the authoritarian, what Nantucketers called a fishy man. A fishy man loved to kill whales and lacked the tendency toward self-doubt and self-examination that could get in the way of making a quick decision. To be called “fishy to the backbone” was the ultimate compliment a Nantucketer could receive and meant that he was destined to become, if he wasn’t already, a captain. Mates, however, were expected to temper their fishiness with a more personal, even outgoing, approach. After breaking in the green hands at the onset of the voyage—when they gained their well-deserved reputations as “spit-fires”—mates worked to instill a sense of cooperation among the men. This required them to remain sensitive to the crew’s changeable moods and to keep the lines of communication open. Nantucketers recognized that the positions of captain and first mate required contrasting personalities. Not all mates had the necessary edge to become captains, and there were many future captains who did not have the patience to be successful mates. There was a saying on the island: “[I]t is a pity to spoil a good mate by making him a master.” Pollard’s behavior, after both the knockdown and the whale attack, indicates that he lacked the resolve to overrule his two younger and less experienced officers. In his deference to others, Pollard was conducting himself less like a captain and more like the veteran mate described by the Nantucketer William H. Macy: “[H]e had no lungs to blow his own trumpet, and sometimes distrusted his own powers, though generally found equal to any emergency after it arose. This want of confidence sometimes led him to hesitate, where a more impulsive or less thoughtful man would act at once. In the course of his career he had seen many ‘fishy’ young men lifted over his head.” Shipowners hoped to combine a fishy, hard-driving captain with an approachable and steady mate. But in the labor-starved frenzy of Nantucket in 1819, the Essex had ended up with a captain who had the instincts and soul of a mate, and a mate who had the ambition and fire of a captain. Instead of giving an order and sticking with it, Pollard indulged his matelike tendency to listen to others. This provided Chase—who had no qualms about speaking up—with the opportunity to impose his own will. For better or worse, the men of the Essex were sailing toward a destiny that would be determined, in large part, not by their unassertive captain but by their forceful and fishy mate.
”
”
Nathaniel Philbrick (In the Heart of the Sea: The Tragedy of the Whaleship Essex (National Book Award Winner))
“
Qualities such as honesty, determination, and a cheerful acceptance of stress, which can all be identified through probing questionnaires and interviews, may be more important to the company in the long run than one's college grade-point average or years of "related experience."
Every business is only as good as the people it brings into the organization. The corporate trainer should feel his job is the most important in the company, because it is.
Exalt seniority-publicly, shamelessly, and with enough fanfare to raise goosebumps on the flesh of the most cynical spectator. And, after the ceremony, there should be some sort of permanent display so that employees passing by are continuously reminded of their own achievements and the achievements of others.
The manager must freely share his expertise-not only about company procedures and products and services but also with regard to the supervisory skills he has worked so hard to acquire. If his attitude is, "Let them go out and get their own MBAs," the personnel under his authority will never have the full benefit of his experience. Without it, they will perform at a lower standard than is possible, jeopardizing the manager's own success.
Should a CEO proclaim that there is no higher calling than being an employee of his organization? Perhaps not-for fear of being misunderstood-but it's certainly all right to think it. In fact, a CEO who does not feel this way should look for another company to manage-one that actually does contribute toward a better life for all.
Every corporate leader should communicate to his workforce that its efforts are important and that employees should be very proud of what they do-for the company, for themselves, and, literally, for the world. If any employee is embarrassed to tell his friends what he does for a living, there has been a failure of leadership at his workplace.
Loyalty is not demanded; it is created.
Why can't a CEO put out his own suggested reading list to reinforce the corporate vision and core values? An attractive display at every employee lounge of books to be freely borrowed, or purchased, will generate interest and participation. Of course, the program has to be purely voluntary, but many employees will wish to be conversant with the material others are talking about. The books will be another point of contact between individuals, who might find themselves conversing on topics other than the weekend football games. By simply distributing the list and displaying the books prominently, the CEO will set into motion a chain of events that can greatly benefit the workplace. For a very cost-effective investment, management will have yet another way to strengthen the corporate message.
The very existence of many companies hangs not on the decisions of their visionary CEOs and energetic managers but on the behavior of its receptionists, retail clerks, delivery drivers, and service personnel.
The manager must put himself and his people through progressively challenging courage-building experiences. He must make these a mandatory group experience, and he must lead the way.
People who have confronted the fear of public speaking, and have learned to master it, find that their new confidence manifests itself in every other facet of the professional and personal lives. Managers who hold weekly meetings in which everyone takes on progressively more difficult speaking or presentation assignments will see personalities revolutionized before their eyes.
Command from a forward position, which means from the thick of it. No soldier will ever be inspired to advance into a hail of bullets by orders phoned in on the radio from the safety of a remote command post; he is inspired to follow the officer in front of him. It is much more effective to get your personnel to follow you than to push them forward from behind a desk.
The more important the mission, the more important it is to be at the front.
”
”
Dan Carrison (Semper Fi: Business Leadership the Marine Corps Way)