Front Desk Receptionist Quotes

He was breathing, which is always a good sign. As gently as I could I picked him up, placed him on the towel, wrapped it around him, and put him in my car. I drove to the emergency clinic, the cat purring on the seat beside me. “What’s his name?” the young man at the front desk asked as my towel and cat were whisked to a back room. “Uh…John Tomkins,” I said. “That’s different,” the receptionist said, writing it down. “He was a pirate,” I said. “I mean Tomkins. I don’t know about the cat.

I drummed my fingers on the steering wheel as I looked around the empty lot. I wavered on getting out when a giant lightning bolt painted a jagged streak across the rainy lavender-gray sky. Minutes passed and still he didn’t come out of the Three Hundreds’ building. Damn it. Before I could talk myself out of it, I jumped out of the car, cursing at myself for not carrying an umbrella for about the billionth time and for not having waterproof shoes, and ran through the parking lot, straight through the double doors. As I stomped my feet on the mat, I looked around the lobby for the big guy. A woman behind the front desk raised her eyebrows at me curiously. “Can I help you with something?” she asked. “Have you seen Aiden?” “Aiden?” Were there really that many Aidens? “Graves.” “Can I ask what you need him for?” I bit the inside of my cheek and smiled at the woman who didn’t know me and, therefore, didn’t have an idea that I knew Aiden. “I’m here to pick him up.” It was obvious she didn’t know what to make of me. I didn’t exactly look like pro-football player girlfriend material in that moment, much less anything else. I’d opted not to put on any makeup since I hadn’t planned on leaving the house. Or real pants. Or even a shirt with the sleeves intact. I had cut-off shorts and a baggy T-shirt with sleeves that I’d taken scissors to. Plus the rain outside hadn’t done my hair any justice. It looked like a cloud of teal. Then there was the whole we-don’t-look-anything-alike thing going on, so there was no way we could pass as siblings. Just as I opened my mouth, the doors that connected the front area with the rest of the training facility swung open. The man I was looking for came out with his bag over his shoulder, imposing, massive, and sweaty. Definitely surly too, which really only meant he looked the way he always did. I couldn’t help but crack a little smile at his grumpiness. “Ready?” He did his form of a nod, a tip of his chin. I could feel the receptionist’s eyes on us as he approached, but I was too busy taking in Grumpy Pants to bother looking at anyone else. Those brown eyes shifted to me for a second, and that time, I smirked uncontrollably. He glared down at me. “What are you smiling at?” I shrugged my shoulders and shook my head, trying to give him an innocent look. “Oh, nothing, sunshine.” He mouthed ‘sunshine’ as his gaze strayed to the ceiling. We ran out of the building side by side toward my car. Throwing the doors open, I pretty much jumped inside and shivered, turning the car and the heater on. Aiden slid in a lot more gracefully than I had, wet but not nearly as soaked. He eyed me as he buckled in, and I slanted him a look. “What?” With a shake of his head, he unzipped his duffel, which was sitting on his lap, and pulled out that infamous off-black hoodie he always wore. Then he held it out. All I could do was stare at it for a second. His beloved, no-name brand, extra-extra-large hoodie. He was offering it to me. When I first started working for Aiden, I remembered him specifically giving me instructions on how he wanted it washed and dried. On gentle and hung to dry. He loved that thing. He could own a thousand just like it, but he didn’t. He had one black hoodie that he wore all the time and a blue one he occasionally donned. “For me?” I asked like an idiot. He shook it, rolling his eyes. “Yes for you. Put it on before you get sick. I would rather not have to take care of you if you get pneumonia.” Yeah, I was going to ignore his put-out tone and focus on the ‘rather not’ as I took it from him and slipped it on without another word. His hoodie was like holding a gold medal in my hands. Like being given something cherished, a family relic. Aiden’s precious.

Someone’s gotta determine whether you guys are destined for superstardom,” I said, my mind catching up somewhat. A light bulb popped over my head. “Hey, I could be your momager! Get you gigs, do your wardrobe. Ride your coattails all the way to the Grammys.” I was mentally calculating my cut. “Mom, we’re a high school band who haven’t even properly rehearsed yet. Don’t write the acceptance speech just yet,” she chided. “Mmhmm,” I said distractedly, thinking of the Porsche I’d buy with my income. Brad the front desk receptionist wandered past. “Brad!” I called, stopping him. “Lexie’s band is going to be world famous. Want her autograph now so you can sell it on eBay in five years and retire a rich man?” I asked him. He grinned. “You bet. I’ll also be doing a TMZ interview telling all about how I knew her before she was gobbled up by the fame monster,” he responded without missing a beat. I gave him a thumbs up and turned to Lexie, grinning. She had her head in her hands.

Qualities such as honesty, determination, and a cheerful acceptance of stress, which can all be identified through probing questionnaires and interviews, may be more important to the company in the long run than one's college grade-point average or years of "related experience." Every business is only as good as the people it brings into the organization. The corporate trainer should feel his job is the most important in the company, because it is. Exalt seniority-publicly, shamelessly, and with enough fanfare to raise goosebumps on the flesh of the most cynical spectator. And, after the ceremony, there should be some sort of permanent display so that employees passing by are continuously reminded of their own achievements and the achievements of others. The manager must freely share his expertise-not only about company procedures and products and services but also with regard to the supervisory skills he has worked so hard to acquire. If his attitude is, "Let them go out and get their own MBAs," the personnel under his authority will never have the full benefit of his experience. Without it, they will perform at a lower standard than is possible, jeopardizing the manager's own success. Should a CEO proclaim that there is no higher calling than being an employee of his organization? Perhaps not-for fear of being misunderstood-but it's certainly all right to think it. In fact, a CEO who does not feel this way should look for another company to manage-one that actually does contribute toward a better life for all. Every corporate leader should communicate to his workforce that its efforts are important and that employees should be very proud of what they do-for the company, for themselves, and, literally, for the world. If any employee is embarrassed to tell his friends what he does for a living, there has been a failure of leadership at his workplace. Loyalty is not demanded; it is created. Why can't a CEO put out his own suggested reading list to reinforce the corporate vision and core values? An attractive display at every employee lounge of books to be freely borrowed, or purchased, will generate interest and participation. Of course, the program has to be purely voluntary, but many employees will wish to be conversant with the material others are talking about. The books will be another point of contact between individuals, who might find themselves conversing on topics other than the weekend football games. By simply distributing the list and displaying the books prominently, the CEO will set into motion a chain of events that can greatly benefit the workplace. For a very cost-effective investment, management will have yet another way to strengthen the corporate message. The very existence of many companies hangs not on the decisions of their visionary CEOs and energetic managers but on the behavior of its receptionists, retail clerks, delivery drivers, and service personnel. The manager must put himself and his people through progressively challenging courage-building experiences. He must make these a mandatory group experience, and he must lead the way. People who have confronted the fear of public speaking, and have learned to master it, find that their new confidence manifests itself in every other facet of the professional and personal lives. Managers who hold weekly meetings in which everyone takes on progressively more difficult speaking or presentation assignments will see personalities revolutionized before their eyes. Command from a forward position, which means from the thick of it. No soldier will ever be inspired to advance into a hail of bullets by orders phoned in on the radio from the safety of a remote command post; he is inspired to follow the officer in front of him. It is much more effective to get your personnel to follow you than to push them forward from behind a desk. The more important the mission, the more important it is to be at the front.

But Silicon Valley was filling up newspapers with dozens of pages of employment ads. One Atari ad in 1974 read simply, “Have Fun, Make Money.” The day the ad ran, an unkempt eighteen-year-old who had grown up in nearby Cupertino showed up at the front desk of the game maker. He refused to leave without a job. The receptionist relayed the message to a senior engineer and asked whether she should call the cops. Instead the engineer, Al Alcorn, engaged with the “hippie-looking kid,” learning that he was a dropout from the literary Reed College with no formal engineering background but deep enthusiasm for technology. Despite the negatives, Alcorn hired Steve Jobs as a technician at $5 an hour. Atari’s unconventional hiring practices didn’t dissuade Sequoia Capital from making an investment. Neither did Atari’s manufacturing floor: “You go on the factory tour and the marijuana in the air would knock you to your knees—where they were manufacturing the product!” Sequoia’s Don Valentine would note later. Japanese quality control it wasn’t. Still, the venture capitalist took the big picture view to his board duties, suggesting that prudishness would have been futile: “What would I say, get a higher brand of marijuana?” This too was a fundamental shift, the counterculture of San Francisco and Berkeley permeating south.

But Silicon Valley was filling up newspapers with dozens of pages of employment ads. One Atari ad in 1974 read simply, “Have Fun, Make Money.” The day the ad ran, an unkempt eighteen-year-old who had grown up in nearby Cupertino showed up at the front desk of the game maker. He refused to leave without a job. The receptionist relayed the message to a senior engineer and asked whether she should call the cops. Instead the engineer, Al Alcorn, engaged with the “hippie-looking kid,” learning that he was a dropout from the literary Reed College with no formal engineering background but deep enthusiasm for technology. Despite the negatives, Alcorn hired Steve Jobs as a technician at $5 an hour. Atari’s unconventional hiring practices didn’t dissuade Sequoia Capital from making an investment. Neither did Atari’s manufacturing floor: “You go on the factory tour and the marijuana in the air would knock you to your knees—where they were manufacturing the product!” Sequoia’s Don Valentine would note later. Japanese quality control it wasn’t. Still, the venture capitalist took the big picture view to his board duties, suggesting that prudishness would have been futile: “What would I say, get a higher brand of marijuana?” This too was a fundamental shift, the counterculture of San Francisco and Berkeley permeating south. The

It all snapped into place, as Angelina remembered Will, the good-looking receptionist she’d met on the way up. She’d thought he ought to be older, or at least scarier, to be the front desk guy in such a dodgy block. Hobson was still talking. “You saw what on Twitter? Oh, um, yeah, I guess that is us.” “No, I’m not going to fight a wolf, my work experience girl got a little carried away.” He laughed into the phone, still somehow sounding bored at the same time. “But yeah, it’s an interesting case, isn’t it? I guess it captured our imagination. Well, you know, I don’t want to tell you too much this early in the investigation, but keep watching the Twitters, I suppose.” Well, Angelina stewed, this internship was meant to prepare her for the world of work — now she knew how it felt when the boss took credit for her effort. “Yup,” he continued, “I suppose that was in bad taste, I’ll have a word with Choi about overstepping the mark in future.” Now she was the heartless bitch too. Her hand flicked, wanting to grab the phone and apologise to Will personally. “Okay, thanks for calling, Will. Cheers.” He replaced the handset, slowly. Tapped his desk. Eventually looked up at Angelina. “So, real people can see your tweeting?” “Real

The large golden clock on the wall said it was exactly two thirty-six when the elevator doors slid open and Rita stepped out. “Oh, Dexter, you’re here already,” she said. I never really know what to say to that kind of painfully obvious remark, even though it seems to be very popular, so I just admitted that I was, in fact, right here in front of her, and she nodded and hustled over to the receptionist. “We have an appointment with Larry Fleischman?” she announced breathily. The receptionist, a cool, stylish woman of around thirty, cocked her head at the appointment book and nodded. “Mrs. Morgan?” “Yes, that’s right,” Rita said, and the receptionist smiled and dialed a number on the phone on her desk.

Yes,” I call. “Sky,” the receptionist says quietly. I pick up the handset. “Yes,” I say again. “What’s up?” “There’s a really hunky guy standing in front of me, and he’s asking for you,” she whispers into the phone. What hunky guy would be asking about me? “What does he look like?” “He’s about six two,” she starts. “Six three,” I hear someone say. “Oh, six three,” she says. “He’s a big one.” She giggles. My heart jumps. “What color is his hair?” “Blond. And long.” It’s Matt. Oh shit. It’s Matt. “I’ll be right there,” I say. But my heart is thumping like crazy. What is Matt doing here? I hunt around under my desk for my shoes and slide them on. Then I straighten my skirt and run a hand down my hair to smooth it. A minute ago, I had it held up with a pencil. It’s just Matt, I tell myself. It’s Matt. “Do you want me to send him back?” the receptionist asks. She laughs again. “Or I can just keep him?” Definitely not. He’s mine. “I’ll be right there,” I repeat. I look down at my business suit. I hope I look all right. I guess it’s too late now to worry about it. I walk into the reception area and find Matt leaning against the glass doorway. He turns to face me and smiles. “Hi,” he says quietly. I walk toward him, my legs shaky. “What are you doing here?” I ask, but I’m grinning, too. I stop in front of him, one move short of leaning into him for a hug. The receptionist is watching really closely. “I came to see if you want to go to lunch.” He shrugs. He’s wearing black jeans and lace-up boots. A black T-shirt is stretched across his broad chest, and it’s tucked neatly into his jeans. I can see his tattoos. A piece of hair has fallen from his ponytail, and I want to reach up and tuck it behind his ear. “How did you find out where I work?” I ask. I motion for him to follow me. Thank you, I mouth at the receptionist, and she winks at me and gives me a thumbs-up. I shake my head, and Matt walks quietly behind me. “I texted Seth,” he says. “Traitor,” I say, but inside, I’m thrilled. “Did I come at a bad time?” he asks. He looks down at his wrist, even though there’s no watch on it. “I can come back later.” “No, no.” I don’t want him to leave. Ever. I lean against the edge of my desk. “I’m glad you’re here.” His voice is deep and soft when he responds. “I’ve been thinking about you all morning.” He shrugs, looking a little sheepish. “So I figured I’d drop by. I totally understand if you’re too busy, though.” He looks into my eyes. “I might cry if you send me away, but I’ll go.” I’m not going to send him away. Not a chance. “I don’t want you to go,” I say. He grins. “Good.” He looks around my office. “Do you have time for lunch?” “Oh!” I cry. “I thought you were just going to stand there and let me look at you. You actually want to go somewhere?” He laughs. “Yeah. I told you. I’m going to make you fall in love with me. Lunch is step one.” “What’s step two?” I ask impulsively. “If I told you, it wouldn’t work.” I nod. I want it to work. “Don’t tell me.” “Guy’s got to have some secrets.

I knew another good man whose wealth was estimated at more than nine billion dollars. He’s in heaven now, but he’d made it big in the oil business after starting with nothing. He loved God and always helped others. Among many other things, he owned a big retreat center where people could come and get away for a weekend and be refreshed. One time a couple showed up at the retreat’s front desk when the receptionist had stepped away. My friend the multibillionaire just happened to be there. He was an older man, very friendly and humble. He checked in the couple, gave them their keys, then grabbed their suitcases and carried them to the room. He set them up, laid out their bags, and even brought ice for them. He was about to leave them when the lady pulled a five-dollar bill from her purse and gave him a tip. She thought he was the bellman. He just smiled and said, “Thank you, Lord, now I’ve got nine billion and five dollars!” I love the fact that he wasn’t too important to serve. He didn’t say, “Excuse me, I don’t need a tip. I own it all. Do you know who I am?” It takes a big person to do something small. It takes humility to say, “I don’t have to do this. It’s not required of me. I could have somebody else do it. Nobody would fault me if I didn’t, but I know in order to serve God, I need to serve other people.