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Companies don't want anyone telling them how to deal with their workers -- they never have; they never will. Stores don't want anyone telling them how to design their entrances; how many steps they can have (or can't have); how heavy their doors can be. Yet they accept their city's building and fire codes, dictating to them how many people they can have in their restaurants, based on square footage, so that the place will not be a fire hazard. They accept that the city can inspect their electrical wiring to ensure that it "meets code" before they open for business. Yet they chafe if an individual wants an accommodation. Because, it seems, it is seen as "special for the handicapped," most of whom likely don't deserve it.
Accommodation is fought doubly hard when it is seen to be a way of letting "the disabled" have a part of what we believe is for "normal" people. Although no access code, anywhere, requires them, automatic doors remain the one thing, besides flat or ramped entrances, that one hears about most from people with mobility problems: they need automatic doors as well as flat entrances. Yet no code, anywhere, includes them; mandating them would be "going too far"; giving the disabled more than they have a right to. A ramp is OK. An automatic door? That isn't reasonable. At least that's what the building lobby says. Few disability rights groups, anywhere, have tried to push for that accommodation. Some wheelchair activists are now pressing for "basic, minimal access" in all new single-family housing, so, they say, they can visit friends and attend gatherings in others' homes. This means at least one flat entrance and a bathroom they can get into.
De-medicalization
No large grocery or hotel firm, no home-and-garden discount supply center would consider designing an entrance that did not include automatic doors. They are standard in hotels and discount warehouses. Not, of course, for the people who literally can not open doors by themselves -- for such people are "the disabled": them, not us. Firms that operate hotels, groceries and building supply stores fight regulations that require they accommodate "the disabled." Automatic doors that go in uncomplainingly are meant for us, the fit, the nondisabled, to ensure that we will continue to shop at the grocery or building supply center; to make it easy for us to get our grocery carts out, our lumber dollies to our truck loaded with Sheetrock for the weekend project. So the bellhops can get the luggage in and out of the hotel easily. When it is for "them," it is resisted; when it is for "us," however, it is seen as a design improvement. Same item; different purpose
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Mary Johnson (Make Them Go Away: Clint Eastwood, Christopher Reeve & The Case Against Disability Rights)