Enron Play Quotes

Pat Riley, the famous coach and manager who led the Los Angeles Lakers and Miami Heat to multiple championships, says that great teams tend to follow a trajectory. When they start—before they have won—a team is innocent. If the conditions are right, they come together, they watch out for each other and work together toward their collective goal. This stage, he calls the “Innocent Climb.” After a team starts to win and media attention begins, the simple bonds that joined the individuals together begin to fray. Players calculate their own importance. Chests swell. Frustrations emerge. Egos appear. The Innocent Climb, Pat Riley says, is almost always followed by the “Disease of Me.” It can “strike any winning team in any year and at any moment,” and does with alarming regularity. It’s Shaq and Kobe, unable to play together. It’s Jordan punching Steve Kerr, Horace Grant, and Will Perdue—his own team members. He punched people on his own team! It’s Enron employees plunging California into darkness for personal profit. It’s leaks to the media from a disgruntled executive hoping to scuttle a project he dislikes. It’s negging and every other intimidation tactic.

Like other primates, humans can be described either as highly cooperative animals that need to work hard to keep selfish and aggressive urges under control or as highly competitive animals that nevertheless have the ability to get along and engage in give-and-take. This is what makes socially positive tendencies so interesting: They play out against a backdrop of competition. I rate humans among the most aggressive of primates but also believe that we’re masters at connecting and that social ties constrain competition. In other words, we are by no means obligatorily aggressive. It’s all a matter of balance: Pure, unconditional trust and cooperation are naïve and detrimental, whereas unconstrained greed can only lead to the sort of dog-eat-dog world that Skilling advocated at Enron until it collapsed under its own mean-spirited weight.

IT—especially with its role so greatly enlarged by the arrival of the Internet—has changed not only how we work and conduct business, but also how we (and our customers) play, how we consume, and how we educate our next generations. And yet the IT phenomenon, so evident in the expenditures of every organization, has not yet achieved management attention equal to other areas, such as finance, marketing, operations, and human resources. In far too many companies, IT remains a black box that business managers rarely try to see inside. When business managers do engage in IT discussions, often they bring little expertise to bear. Few feel apologetic about their IT inadequacies. But the time is coming when “I’m not an IT person” will be no more adequate as a manager’s defense in the aftermath of a major corporate problem than Jeff Skilling’s now notorious “I’m not an accountant”—that CEOs effort to explain his failure to foresee or prevent Enron’s spectacular implosion.

unmistakable message to boardrooms across the country: You can’t lie to shareholders. You can’t put yourself in front of your employees’ interests. No matter how rich and powerful you are, you have to play by the rules.