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The artifacts are often what people latch on to most in a church, though they are expressions of so much beneath the surface. Imagine growing up in a healthy church. The church is generous, kind, nurturing, full of truth, and loving. You grow up loving your church. This church happens to have some programs that have deeply impacted you. Maybe it was a children’s program or a great worship ministry. In your mind, even without realizing it, your affinity for belief of the church is connected to the visible expressions of the church. Now, years long past that first church experience, artifacts that seem nearest to those original expressions will just feel right. Because of this, people are often really attached to the artifacts. While changing actual beliefs is the most difficult task, changing artifacts often creates the most pain. In order to understand culture, it is critical to recognize the differences in the layers. It is faster to correct unwanted behaviors or artifacts in a culture, but only addressing behavior is insufficient. Unless all the layers of culture are addressed, other deviant behaviors will pop up in the place of recently addressed ones. This game of behavioral whack-a-mole becomes an endless cycle of battling unnamed enemies underneath the surface. The unwanted behaviors are symptoms; an unhealthy culture is the sickness. Wherever we find stubborn sticking points in a church culture, there is always inconsistency between the actual beliefs and values and the stated ones. If there are deeply held assumptions and beliefs within the culture that are incompatible with the desired future that leaders are leading toward, then the beliefs beneath the surface must be addressed. If our churches are going to have strong cultures, there must be actual beliefs driven deeply into the church that are articulated and then expressed in artifacts. There will be harmony and congruence between all three layers of culture. The church won’t settle for mere alignment between the articulated values and the artifacts. The leaders will push for the actual beliefs to be deeply rooted in the church. The true beliefs and assumptions of a church culture are not only written on signs, posters, and e-mail footers. The truly embraced convictions of a local church are written in the lives of believers as they interact with one another and the world. Church leaders often
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