Department Of State Quotes

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Blake shook his head and smiled as the attorney general of the United States closed the door. As usual, the forecast called for a wonderful day at the United States Department of Justice. Unfortunately, the daily forecast would soon change, as would the life of Blake Hudson.
Chad Boudreaux (Scavenger Hunt)
California, the department store state.
Raymond Chandler
And thank you, Oskars, for the State Department recordings. All of us especially liked the discussion about our espionage tactic regarding the tank transfers out of Georgia into Syria. It was amusing, to say the least.
Karl Braungart (Lost Identity (Remmich/Miller, #1))
To make all Laws which shall be necessary and proper for carrying into Execution the foregoing Powers, and all other Powers vested by this Constitution in the Government of the United States, or in any Department or Officer thereof.
Founding Fathers (The United States Constitution)
Unfortunately, much of the important information Ambassador Grew sent to Washington was largely overlooked or ignored, and dialogue between Washington and Tokyo was strained. This state of affairs is indicated by Grew’s cable on July 10, 1941, in which he pointed out that he had to go to the British ambassador in Tokyo, Sir Robert Craigie, to find out about discussions between the State Department and the Japanese ambassador in Washington. This occurred because the State Department kept the British ambassador in Washington abreast of events, who promptly informed the foreign secretary in London, who in turn informed their ambassador in Tokyo. Sir Robert then kindly passed the information to Ambassador Grew.
Dale A. Jenkins (Diplomats & Admirals: From Failed Negotiations and Tragic Misjudgments to Powerful Leaders and Heroic Deeds, the Untold Story of the Pacific War from Pearl Harbor to Midway)
Train journeys are about possibilities. They denote a change in state. When you arrive, you are no longer the same person who departed.
Vikas Swarup (Q & A)
An incomplete list: No more diving into pools of chlorinated water lit green from below. No more ball games played out under floodlights. No more porch lights with moths fluttering on summer nights. No more trains running under the surface of cities on the dazzling power of the electric third rail. No more cities. No more films, except rarely, except with a generator drowning out half the dialogue, and only then for the first little while until the fuel for the generators ran out, because automobile gas goes stale after two or three years. Aviation gas lasts longer, but it was difficult to come by. No more screens shining in the half-light as people raise their phones above the crowd to take pictures of concert states. No more concert stages lit by candy-colored halogens, no more electronica, punk, electric guitars. No more pharmaceuticals. No more certainty of surviving a scratch on one's hand, a cut on a finger while chopping vegetables for dinner, a dog bite. No more flight. No more towns glimpsed from the sky through airplane windows, points of glimmering light; no more looking down from thirty thousand feet and imagining the lives lit up by those lights at that moment. No more airplanes, no more requests to put your tray table in its upright and locked position – but no, this wasn't true, there were still airplanes here and there. They stood dormant on runways and in hangars. They collected snow on their wings. In the cold months, they were ideal for food storage. In summer the ones near orchards were filled with trays of fruit that dehydrated in the heat. Teenagers snuck into them to have sex. Rust blossomed and streaked. No more countries, all borders unmanned. No more fire departments, no more police. No more road maintenance or garbage pickup. No more spacecraft rising up from Cape Canaveral, from the Baikonur Cosmodrome, from Vandenburg, Plesetsk, Tanegashima, burning paths through the atmosphere into space. No more Internet. No more social media, no more scrolling through litanies of dreams and nervous hopes and photographs of lunches, cries for help and expressions of contentment and relationship-status updates with heart icons whole or broken, plans to meet up later, pleas, complaints, desires, pictures of babies dressed as bears or peppers for Halloween. No more reading and commenting on the lives of others, and in so doing, feeling slightly less alone in the room. No more avatars.
Emily St. John Mandel (Station Eleven)
So here we have found a means of a) alienating even the most flexible and patient Palestinians; while b) frustrating the efforts of the more principled and compromising Israelis; while c) empowering and financing some of the creepiest forces in American and Israeli society; and d) heaping ordure on our own secular founding documents. When will the Justice Department and the Congress and the Supreme Court become aware of this huge and rank offense, which is designed to bring us ever nearer to holy war?
Christopher Hitchens
Only in the mid-nineteenth century, after the growth of industrial cities and a rash of urban riots—after dread of the so-called dangerous classes surpassed dread of the state—did police departments emerge in the United States.
David Grann (Killers of the Flower Moon: The Osage Murders and the Birth of the FBI)
A department store two days before Christmas Eve is like a city in a state of siege....
Rachel Cohn (Dash & Lily's Book of Dares (Dash & Lily, #1))
I love long flights. The feeling of being completely unreachable is something I savor, and the limbolike state of being, having departed but not arrived, somehow allows me to catch up with myself, to regroup and check in.
Alan Cumming (Not My Father's Son)
Take any parliamentary country, from America to Switzerland, from France to England, Norway and so forth - in these countries the real business of the 'state' is preformed behind the scenes and is carried on by the departments, chancelleries and General Staffs. Parliament itself is given up to talk for the special purpose of fooling the 'common people.
Vladimir Lenin (The State and Revolution)
For the first few months in 1933, a few party radicals tried to get control of the business associations, take over the department stores and institute a corporate state
William L. Shirer (The Rise and Fall of the Third Reich: A History of Nazi Germany)
In the City Market is the Meet Café. Followers of obsolete, unthinkable trades doodling in Etruscan, addicts of drugs not yet synthesized, pushers of souped-up harmine, junk reduced to pure habit offering precarious vegetable serenity, liquids to induce Latah, Tithonian longevity serums, black marketeers of World War III, excusers of telepathic sensitivity, osteopaths of the spirit, investigators of infractions denounced by bland paranoid chess players, servers of fragmentary warrants taken down in hebephrenic shorthand charging unspeakable mutilations of the spirit, bureaucrats of spectral departments, officials of unconstituted police states, a Lesbian dwarf who has perfected operation Bang-utot, the lung erection that strangles a sleeping enemy, sellers of orgone tanks and relaxing machines, brokers of exquisite dreams and memories tested on the sensitized cells of junk sickness and bartered for raw materials of the will, doctors skilled in the treatment of diseases dormant in the black dust of ruined cities, gathering virulence in the white blood of eyeless worms feeling slowly to the surface and the human host, maladies of the ocean floor and the stratosphere, maladies of the laboratory and atomic war... A place where the unknown past and the emergent future meet in a vibrating soundless hum... Larval entities waiting for a Live One...
William S. Burroughs (Naked Lunch)
They don’t even have a modern government. It’s the worst government in any state. The laziest. It does nothing—outside of keeping law courts and a police department. It doesn’t do anything for the people. It doesn’t help anybody.
Ayn Rand (Atlas Shrugged)
Love, hope, and self-esteem, like clouds depart And come, for some uncertain moments lent. Man were immortal and omnipotent, Didst thou, unknown and awful as thou art, Keep with thy glorious train firm state within his heart.
Percy Bysshe Shelley (The Complete Poems)
I say, then, that hereditary States, accustomed to the family of their Prince, are maintained with far less difficulty than new States, since all that is required is that the Prince shall not depart from the usages of his ancestors, trusting for the rest to deal with events as they arise.
Niccolò Machiavelli (The Prince)
TO MAKE A LONG STORY SHORT To make a long story short I leave all my possessions to the Municipal Slaughterhouse to the Special Unit of the Police Department to Lucky Dog Lotto So now if you want you can shoot
Nicanor Parra (Antipoems: How to Look Better and Feel Great)
the country is almost ruined with pious white people: such pious politicians as we have just before elections, such pious goings on in all departments of church and state, that a fellow does not know who'll cheat him next.
Harriet Beecher Stowe (Uncle Tom’s Cabin)
California, the department-store state. The most of everything and the best of nothing.
Raymond Chandler (The Little Sister (Philip Marlowe #5))
In the United States, frozen cheese pizza is regulated by the Food and Drug Administration. Frozen pepperoni pizza, on the other hand, is regulated by the Department of Agriculture.
Bill Bryson (I'm a Stranger Here Myself: Notes on Returning to America After 20 Years Away)
We quickly became friends with other art faculty members such as the ceramist Jim Leedy and his wife Jean and art historian/artist Bill Kortlander and his wife Betty. I also began taking classes in Southeast Asian history with John Cady, who had resigned from his position at the U.S.[CB4] [mo5]  State Department because he thought it would be a huge mistake to get involved in a “land war in Southeast Asia.” In 1966, his warnings were starting to become all too obvious as the Vietnam war grew and protests against it emerged. Dr. Cady was in the thick of the protests and was even being shadowed by the F.B.I. After I finished my BFA in art in 1966, I began work on a master’s degree in history at Dr. Cady’s urging. He and his wife became frequent guests at our parties
Mallory M. O'Connor (The Kitchen and the Studio: A Memoir of Food and Art)
why were the State Department and President Roosevelt so hesitant to express in frank terms how they really felt about Hitler at a time when such expressions clearly could have had a powerful effect on his prestige in the world?
Erik Larson (In the Garden of Beasts: Love, Terror, and an American Family in Hitler's Berlin)
Never before in his life had he known what happiness was. He knew at most some very rare states of numbed contentment. But now he was quivering with happiness and could not sleep for pure bliss. It was as if he had been born a second time; no, not a second time, the first time, for until now he had merely existed like an animal with a most nebulous self-awareness. but after today, he felt as if he finally knew who he really was: nothing less than a genius... He had found the compass for his future life. And like all gifted abominations, for whom some external event makes straight the way down into the chaotic vortex of their souls, Grenouille never again departed from what he believed was the direction fate had pointed him... He must become a creator of scents... the greatest perfumer of all time.
Patrick Süskind (Perfume: The Story of a Murderer)
The world is a good judge of things, for it is in natural ignorance, which is man's true state. The sciences have two extremes which meet. The first is the pure natural ignorance in which all men find themselves at birth. The other extreme is that reached by great intellects, who, having run through all that men can know, find they know nothing, and come back again to that same ignorance from which they set out; but this is a learned ignorance which is conscious of itself. Those between the two, who have departed from natural ignorance and not been able to reach the other, have some smattering of this vain knowledge and pretend to be wise. These trouble the world and are bad judges of everything. The people and the wise constitute the world; these despise it, and are despised. They judge badly of everything, and the world judges rightly of them.
Blaise Pascal (Pensées)
I don’t think you lose anything by hallucinating. It’s cheaper than airfare, the destinations more interesting, and I’d rather have a mutant squid on my window than the State Department trying to do foreign affairs.
Fred Reed
Finally, and definitely the coolest part, is that you get a card from the State Department that gives you diplomatic immunity. I wasn't exactly sure what diplomatic immunity meant, so I asked around to see if I could kill someone. Not someone important, of course, but someone normal - like Doug. I never got a call back on the question so I'm operating under the assumption that I can.
Bob Goff (Love Does: Discover a Secretly Incredible Life in an Ordinary World)
Saddam Hussein is a product of Western departments of state and big companies, just as Hitler, Mussolini, and Franco were born of the 'peace' imposed on their countries by the victors of the Great War. Saddam is such a product in an even more Flagrant and cynical way. Because the Iraqi dictatorship proceeds, as do the others, from the transfer of aporias in the capitalist system to vanquished, less developed, or simply less resistant countries.
Jean-François Lyotard (Postmodern Fables)
Police internal affairs is amongst the most corrupt departments that you will find in governments.
Steven Magee
California, the department-store state. The most of everything and the best of nothing. Here we go again.
Raymond Chandler (The Little Sister (Philip Marlowe #5))
Trump’s Deep State is just a variation of Joe McCarthy’s mythical Communists infesting the State Department, the “enemies within.
Stuart Stevens (It Was All a Lie: How the Republican Party Became Donald Trump)
Tis the opinion of myself, Sanderson Pratt, who sets this down, that the educational system of the United States should be in the hands of the weather bureau. I can give you good reasons for it; and you can’t tell me why our college professors shouldn’t be transferred to the meteorological department.
O. Henry (Delphi Complete Works of O. Henry (Illustrated))
There is no way that the new WikiLeaks leaks don't leave Hillary Clinton holding the smoking gun. The time for her departure may come next week or next month, but sooner or later, the weakened and humiliated secretary of state will have to pay.
Jack Shafer
from the ancient Chinese commentators found in the Giles edition. Of these four, Giles' 1910 edition is the most scholarly and presents the reader an incredible amount of information concerning Sun Tzu's text, much more than any other translation. The Giles' edition of the ART OF WAR, as stated above, was a scholarly work. Dr. Giles was a leading sinologue at the time and an assistant in the Department
Sun Tzu (The Art of War)
Already, the brain consumed more than a quarter of the body's blood supply... an organ accounting for only a small percentage of body mass. If brains grew larger, and better, then perhaps they would consume more - perhaps so much that, like an infection, they would overrun their hosts and kill the bodies that transported them. Or perhaps, in their infinite cleverness, they would find a way to destroy themselves and each other. There were times when, as he [Stone] sat at State Department or Defense Department meetings, and looked around the table, he would see nothing more than a dozen gray, convoluted brains sitting on the table... Just brains, sitting around, trying to decide how to outwit other brains, at other conference tables. Idiotic.
Michael Crichton (The Andromeda Strain (Andromeda, #1))
Dear Woman Who Gave Me Life: The callous vexations and perturbations of this night have subsequently resolved themselves to a state which precipitates me, Arturo Bandini, into a brobdingnagian and gargantuan decision. I inform you of this in no uncertain terms. Ergo, I now leave you and your ever charming daughter (my beloved sister Mona) and seek the fabulous usufructs of my incipient career in profound solitude. Which is to say, tonight I depart for the metropolis to the east — our own Los Angeles, the city of angels. I entrust you to the benign generosity of your brother, Frank Scarpi, who is, as the phrase has it, a good family man (sic!). I am penniless but I urge you in no uncertain terms to cease your cerebral anxiety about my destiny, for truly it lies in the palm of the immortal gods. I have made the lamentable discovery over a period of years that living with you and Mona is deleterious to the high and magnanimous purpose of Art, and I repeat to you in no uncertain terms that I am an artist, a creator beyond question. And, per se, the fumbling fulminations of cerebration and intellect find little fruition in the debauched, distorted hegemony that we poor mortals, for lack of a better and more concise terminology, call home. In no uncertain terms I give you my love and blessing, and I swear to my sincerity, when I say in no uncertain terms that I not only forgive you for what has ruefully transpired this night, but for all other nights. Ergo, I assume in no uncertain terms that you will reciprocate in kindred fashion. May I say in conclusion that I have much to thank you for, O woman who breathed the breath of life into my brain of destiny? Aye, it is, it is. Signed. Arturo Gabriel Bandini. Suitcase in hand, I walked down to the depot. There was a ten-minute wait for the midnight train for Los Angeles. I sat down and began to think about the new novel.
John Fante (The Road to Los Angeles (The Saga of Arturo Bandini, #2))
Our world isn’t about ideology anymore. It’s about complexity. We live in a complex bureaucratic state with complex laws and complex business practices, and the few organizations with the corporate willpower to master these complexities will inevitably own the political power. On the other hand, movements like the Tea Party more than anything else reflect a widespread longing for simpler times and simple solutions—just throw the U.S. Constitution at the whole mess and everything will be jake. For immigration, build a big fence. Abolish the Federal Reserve, the Department of Commerce, the Department of Education. At times the overt longing for simple answers that you get from Tea Party leaders is so earnest and touching, it almost makes you forget how insane most of them are.
Matt Taibbi (Griftopia: Bubble Machines, Vampire Squids, and the Long Con That Is Breaking America)
Almost as an article of faith, some individuals believe that conspiracies are either kooky fantasies or unimportant aberrations. To be sure, wacko conspiracy theories do exist. There are people who believe that the United States has been invaded by a secret United Nations army equipped with black helicopters, or that the country is secretly controlled by Jews or gays or feminists or black nationalists or communists or extraterrestrial aliens. But it does not logically follow that all conspiracies are imaginary. Conspiracy is a legitimate concept in law: the collusion of two or more people pursuing illegal means to effect some illegal or immoral end. People go to jail for committing conspiratorial acts. Conspiracies are a matter of public record, and some are of real political significance. The Watergate break-in was a conspiracy, as was the Watergate cover-up, which led to Nixon’s downfall. Iran-contra was a conspiracy of immense scope, much of it still uncovered. The savings and loan scandal was described by the Justice Department as “a thousand conspiracies of fraud, theft, and bribery,” the greatest financial crime in history. Often the term “conspiracy” is applied dismissively whenever one suggests that people who occupy positions of political and economic power are consciously dedicated to advancing their elite interests. Even when they openly profess their designs, there are those who deny that intent is involved. In 1994, the officers of the Federal Reserve announced they would pursue monetary policies designed to maintain a high level of unemployment in order to safeguard against “overheating” the economy. Like any creditor class, they preferred a deflationary course. When an acquaintance of mine mentioned this to friends, he was greeted skeptically, “Do you think the Fed bankers are deliberately trying to keep people unemployed?” In fact, not only did he think it, it was announced on the financial pages of the press. Still, his friends assumed he was imagining a conspiracy because he ascribed self-interested collusion to powerful people. At a World Affairs Council meeting in San Francisco, I remarked to a participant that U.S. leaders were pushing hard for the reinstatement of capitalism in the former communist countries. He said, “Do you really think they carry it to that level of conscious intent?” I pointed out it was not a conjecture on my part. They have repeatedly announced their commitment to seeing that “free-market reforms” are introduced in Eastern Europe. Their economic aid is channeled almost exclusively into the private sector. The same policy holds for the monies intended for other countries. Thus, as of the end of 1995, “more than $4.5 million U.S. aid to Haiti has been put on hold because the Aristide government has failed to make progress on a program to privatize state-owned companies” (New York Times 11/25/95). Those who suffer from conspiracy phobia are fond of saying: “Do you actually think there’s a group of people sitting around in a room plotting things?” For some reason that image is assumed to be so patently absurd as to invite only disclaimers. But where else would people of power get together – on park benches or carousels? Indeed, they meet in rooms: corporate boardrooms, Pentagon command rooms, at the Bohemian Grove, in the choice dining rooms at the best restaurants, resorts, hotels, and estates, in the many conference rooms at the White House, the NSA, the CIA, or wherever. And, yes, they consciously plot – though they call it “planning” and “strategizing” – and they do so in great secrecy, often resisting all efforts at public disclosure. No one confabulates and plans more than political and corporate elites and their hired specialists. To make the world safe for those who own it, politically active elements of the owning class have created a national security state that expends billions of dollars and enlists the efforts of vast numbers of people.
Michael Parenti (Dirty Truths)
the black church helped African Americans survive the harshest forms of oppression and developed a revolutionary appeal for universal communal spirituality. The black church didn’t just theorize about democracy, it practiced democracy. From its roots there flowered the civil rights movement — creative, inclusive, and nonviolent.
U.S. Department of State (Free At Last: A History Of The Civil Rights Movement And Those Who Died In The Struggle)
On Rachel's show for November 7, 2012: We're not going to have a supreme court that will overturn Roe versus Wade. There will be no more Antonio Scalias and Samuel Aleatos added to this court. We're not going to repeal health reform. Nobody is going to kill medicare and make old people in this generation or any other generation fight it out on the open market to try to get health insurance. We are not going to do that. We are not going to give a 20% tax cut to millionaires and billionaires and expect programs like food stamps and kid's insurance to cover the cost of that tax cut. We'll not make you clear it with your boss if you want to get birth control under the insurance plan that you're on. We are not going to redefine rape. We are not going to amend the United States constitution to stop gay people from getting married. We are not going to double Guantanamo. We are not eliminating the Department of Energy or the Department of Education or Housing at the federal level. We are not going to spend $2 trillion on the military that the military does not want. We are not scaling back on student loans because the country's new plan is that you should borrow money from your parents. We are not vetoing the Dream Act. We are not self-deporting. We are not letting Detroit go bankrupt. We are not starting a trade war with China on Inauguration Day in January. We are not going to have, as a president, a man who once led a mob of friends to run down a scared, gay kid, to hold him down and forcibly cut his hair off with a pair of scissors while that kid cried and screamed for help and there was no apology, not ever. We are not going to have a Secretary of State John Bolton. We are not bringing Dick Cheney back. We are not going to have a foreign policy shop stocked with architects of the Iraq War. We are not going to do it. We had the chance to do that if we wanted to do that, as a country. and we said no, last night, loudly.
Rachel Maddow
I'm on the New York State Council for the Arts now, and every so often some other member talks about sending notices to college English departments about some literary opportunity, and I say, "Send them to the chemistry departments, send them to the zoology departments, send them to the anthropology departments and the astronomy departments and physics departments, and all the medical and law schools. That's where the writers are most likely to be.
Kurt Vonnegut Jr. (Palm Sunday: An Autobiographical Collage)
the word “silo” does not just refer to a physical structure or organization (such as a department). It can also be a state of mind. Silos exist in structures. But they exist in our minds and social groups too. Silos breed tribalism. But they can also go hand in hand with tunnel vision.
Gillian Tett (The Silo Effect: The Peril of Expertise and the Promise of Breaking Down Barriers)
On January 18, 1897, Indiana state representative Taylor I. Record argued in favor of changing the value of pi. Pi, which can be rounded to 3.14159, is the ratio of a circle’s circumference to its diameter. Tyler believed that the number was inconveniently long; in House Bill 246, he asked that it be rounded up to 3.2. The bill passed the House but was defeated in the Senate when the chairman of Purdue University’s math department successfully pleaded that it would make Indiana a national laughingstock. The value of pi in Indiana remains the same as in every other state.
Paul A. Offit (Do You Believe in Magic?: The Sense and Nonsense of Alternative Medicine (Vitamins, Supplements, and All Things Natural: A Look Behind the Curtain))
...the particular phraseology of the Constitution of the United States confirms and strengthens the principle, supposed to be essential to all written constitutions, that a law repugnant to the Constitution is void; and that courts, as well as other departments, are bound by that instrument.
John Marshall
There was always a big party on the night before anyone left for the States. They called it an American wake, because the whole community stayed up to keep the emigrants company through their last night on the island, just as they would have bidden farewell to a soul beginning the long journey towards eternity. There was almost no chance that anyone present would ever see the departed again
Cole Moreton (Hungry for Home: Leaving the Blaskets - A Journey from the Edge of Ireland)
One bill that I introduced should become law in every state, but unfortunately it did not succeed even in New York. It would have made it mandatory for policemen to success- fully complete courses in civil rights, civil liberties, minority problems, and race relations before they are appointed to a police department.
Shirley Chisholm (Unbought and Unbossed)
Other personalities are created to handle new traumas, their existence usually occurring one at a time. Each has a singular purpose and is totally focused on that task. The important aspect of the mind's extreme dissociation is that each ego state is totally without knowledge of the other. Because of this, the researchers for the CIA and the Department of Defense believed they could take a personality, train him or her to be a killer and no other ego stares would be aware of the violence that was taking place. The personality running the body would be genuinely unaware of the deaths another personality was causing. Even torture could not expose the with, because the personality experiencing the torture would have no awareness of the information being sought. Earlier, such knowledge was gained from therapists working with adults who had multiple personalities. The earliest pioneers in the field, such as Dr. Ralph Alison, a psychiatrist then living in Santa Cruz, California, were helping victims of severe early childhood trauma. Because there were no protocols for treatment, the pioneers made careful notes, publishing their discoveries so other therapists would understand how to help these rare cases. By 1965, the information was fairly extensive, including the knowledge that only unusually intelligent children become multiple personalities and that sexual trauma endured by a restrained child under the age of seven is the most common way to induce hysteric dissociation.
Lynn Hersha (Secret Weapons: How Two Sisters Were Brainwashed to Kill for Their Country)
On Christmas. "Santa Claus represents God on assistance," said Clyde. "Santa Claus is a negative-idealed god, the pagan god of material worship," Leon stated. "Christmas means the rebirth, regeneration. Some people have Christmas every day. The Christmas tree stands up and either the wife trims it or they trim it together with righteous-idealed sexual intercourse. Or the husband prays to God through his Christmas tree and trims his bodily Christmas tree. Christ-mast; the mast of Christ, the upstanding penis—that's what it means to me." "Santa Claus is a good symbolization for Christmas," said Joseph. "Department stores, shopping, the coming of the New Year. Christmas means better business in the stores.
Milton Rokeach (The Three Christs of Ypsilanti: A Psychological Study)
A 389-page audit released in 2020 found that money overseen by the Mississippi Department of Human Services (DHS) and intended for the state’s poorest families was used to hire an evangelical worship singer who performed at rallies and church concerts; to purchase a Nissan Armada, Chevrolet Silverado, and Ford F-250 for the head of a local nonprofit and two of her family members; and even to pay the former NFL quarterback Brett Favre $1.1 million for speeches he never gave.
Matthew Desmond (Poverty, by America)
In effect, the large bureaucracies of the powerful subsidize the mass media, and gain special access by their contribution to reducing the media's costs of acquiring the raw materials of, and producing, news. The large entities that provide this subsidy become "routine" news sources have privileged access to the gates. Non-routine sources must struggle for access, and may be ignored by the arbitrary decision of the gatekeepers. It should also be noted that in the case of the largesse of the Pentagon and the State Department's Office of Public Diplomacy, the subsidy is at the taxpayers' expense, so that, in effect, the citizenry pays to be propagandized in the interest of powerful groups such as military contractors and other sponsors of state terrorism.
Noam Chomsky (Manufacturing Consent: The Political Economy of the Mass Media)
Kim Jong Il, incidentally, has been made head of the party and of the army, but the office of the presidency is still 'eternally' held by his adored and departed dad, who died on July 8, 1994, at 82. (The Kim is dead. Long live the Kim.) This makes North Korea the only state in the world with a dead president. What would be the right term for this? A necrocracy? A thanatocracy? A mortocracy? A mausolocracy? Anyway, grimly appropriate for a morbid system so many of whose children have died with grass in their mouths.
Christopher Hitchens (Love, Poverty, and War: Journeys and Essays)
(Somalia) was a watershed," said one State Department official, "The idea used to be that terrible countries were terrible because good, decent, innocent people were being oppressed by evil, thuggish leaders. Somalia changed that. Here you have a country where just about everybody is caught up in hatred and fighting. You stop an old lady on the street and ask her if she wants peace, and she’ll say, yes, of course, I pray for it daily. All the things you’d expect her to say. Then ask her if she would be willing for her clan to share power with another in order to have that peace, and she’ll say, 'With those murderers and thieves? I’d die first.' People in these countries - Bosnia is a more recent example - don’t want peace. They want victory. They want power. Men, women, old and young. Somalia was the experience that taught us that people in these places bear much of the responsibility for things being the way they are. The hatred and the killing continues because they want it to. Or because they don’t want peace enough to stop it." (pg 334-335)
Mark Bowden (Black Hawk Down: A Story of Modern War)
Freud was fascinated with depression and focused on the issue that we began with—why is it that most of us can have occasional terrible experiences, feel depressed, and then recover, while a few of us collapse into major depression (melancholia)? In his classic essay “Mourning and Melancholia” (1917), Freud began with what the two have in common. In both cases, he felt, there is the loss of a love object. (In Freudian terms, such an “object” is usually a person, but can also be a goal or an ideal.) In Freud’s formulation, in every loving relationship there is ambivalence, mixed feelings—elements of hatred as well as love. In the case of a small, reactive depression—mourning—you are able to deal with those mixed feelings in a healthy manner: you lose, you grieve, and then you recover. In the case of a major melancholic depression, you have become obsessed with the ambivalence—the simultaneity, the irreconcilable nature of the intense love alongside the intense hatred. Melancholia—a major depression—Freud theorized, is the internal conflict generated by this ambivalence. This can begin to explain the intensity of grief experienced in a major depression. If you are obsessed with the intensely mixed feelings, you grieve doubly after a loss—for your loss of the loved individual and for the loss of any chance now to ever resolve the difficulties. “If only I had said the things I needed to, if only we could have worked things out”—for all of time, you have lost the chance to purge yourself of the ambivalence. For the rest of your life, you will be reaching for the door to let you into a place of pure, unsullied love, and you can never reach that door. It also explains the intensity of the guilt often experienced in major depression. If you truly harbored intense anger toward the person along with love, in the aftermath of your loss there must be some facet of you that is celebrating, alongside the grieving. “He’s gone; that’s terrible but…thank god, I can finally live, I can finally grow up, no more of this or that.” Inevitably, a metaphorical instant later, there must come a paralyzing belief that you have become a horrible monster to feel any sense of relief or pleasure at a time like this. Incapacitating guilt. This theory also explains the tendency of major depressives in such circumstances to, oddly, begin to take on some of the traits of the lost loved/hated one—and not just any traits, but invariably the ones that the survivor found most irritating. Psychodynamically, this is wonderfully logical. By taking on a trait, you are being loyal to your lost, beloved opponent. By picking an irritating trait, you are still trying to convince the world you were right to be irritated—you see how you hate it when I do it; can you imagine what it was like to have to put up with that for years? And by picking a trait that, most of all, you find irritating, you are not only still trying to score points in your argument with the departed, but you are punishing yourself for arguing as well. Out of the Freudian school of thought has come one of the more apt descriptions of depression—“aggression turned inward.” Suddenly the loss of pleasure, the psychomotor retardation, the impulse to suicide all make sense. As do the elevated glucocorticoid levels. This does not describe someone too lethargic to function; it is more like the actual state of a patient in depression, exhausted from the most draining emotional conflict of his or her life—one going on entirely within. If that doesn’t count as psychologically stressful, I don’t know what does.
Robert M. Sapolsky (Why Zebras Don't Get Ulcers: The Acclaimed Guide to Stress, Stress-Related Diseases, and Coping)
However, by early 2014 one conclusion had gained considerable traction across partisan lines: The attacks could have been prevented. That is, if only the State Department had taken appropriate steps to improve security at the Compound in response to numerous warnings and incidents during the months prior. That conclusion featured prominently in a bipartisan report by the Senate Intelligence Committee.
Mitchell Zuckoff (13 Hours: The Inside Account of What Really Happened In Benghazi)
Of course I am. Life’s a fight. Speaking of, I’m sure you read about Shep and the New York campaign scandal. What a doozy. But somehow the guy always lands on his feet.” Daniel thinks of the letters he wrote to the embassy and the State Department about Shep Van Dorn. Nothing came of them. Nick is right. Guys like Shep always seem to land on their feet. He should have decked him when he had the chance.
Ruta Sepetys (The Fountains of Silence)
Undersecretary of State Robert Lansing, number two man in the State Department, tried to put this phenomenon into words in a private memorandum. “It is difficult, if not impossible, for us here in the United States to appreciate in all its fullness the great European War,” he wrote. “We have come to read almost with indifference of vast military operations, of battle lines extending for hundreds of miles, of the thousands of dying men, of the millions suffering all manner of privation, of the wide-spread waste and destruction.” The nation had become inured to it all, he wrote. “The slaughter of a thousand men between the trenches in northern France or of another thousand on a foundering cruiser has become commonplace. We read the headlines in the newspapers and let it go at that. The details have lost their interest.
Erik Larson (Dead Wake: The Last Crossing of the Lusitania)
Said the writer of Proverbs, ‘Train up a child in the way he should go: and when he is old, he will not depart from it’ (Prov. 22:6). That training finds its roots in the home. There will be little of help from other sources. Do not depend on government to help in this darkening situation. Barbara Bush, wife of former United States president George Bush, spoke wisely when in Wellesley, Massachusetts, in 1990 she addressed the Wellesley College graduating class and said, ‘Your success as a family, our success as society, depends not on what happens at the White House, but on what happens inside your house.
Gordon B. Hinckley
In 1969, both John and I began job hunting. I had finished my second master’s degree and started sending out resumes. I got several offers from various schools—Metropolitan State University in Denver, Keene State College in New Hampshire—and John also had some offers. But neither of us wanted to be a “trailing spouse.” What to do?Then we went to the College Art Association conference in Washington, D.C., and met Gene Grissom, chair of the art department at the University of Florida. They were looking for a young faculty member with some administrative experience, and John fit the bill perfectly. There was also a possibility for me to teach either art history or humanities. After several weeks of negotiations, we decided to make the move to Florida where BOTH of us had jobs!
Mallory M. O'Connor (The Kitchen and the Studio: A Memoir of Food and Art)
I was shown mold, leaking pipes, exposed asbestos insulation, broken toilets, cracked floors, malfunctioning heating units, feces bubbling up from the sewer pipes in the basements. I had seen better government buildings in the slums of Tijuana. Neven and the boys from 23 told me it was bad but what I was seeing was worse than the Baghdad fire department, which actually got more than one hundred fifty million dollars from the United States government, while Detroit got zero.
Charlie LeDuff (Detroit: An American Autopsy)
Know the male, but hold to the female. Imagine a river flowing through a valley, never departing from its original path. Do this and you will return to a state of innocence. Perceive the bright, but hold to the dark. Like a river, let yourself flow with virtue, and set a faultless example for the world. Do this and you will return to a state of perfection. Be aware of honour, but hold to humility. Like a valley, let virtue fill you, sufficient yet everlasting. Do this and you will return to the state of the uncarved block.
Lao Tzu (Tao Te Ching)
Do we allow unlimited visitation, or do we restrict numbers to protect a delicate ecosystem? Do we heavily advertise the park, enticing paying visitors, generating needed money for Idaho's park department, or do we sacrifice financial benefits to better preserve natural ones? Do we log diseased trees, interfering with nature, or do we allow trees to rot and fall, possibly endangering lives? Do we inexpensively repair historic structures, or do we meticulously restore them? Do we maintain this park as closely as possible to the condition in which Idaho received it, or do we develop it for multiple uses; allow overnight visitors; permit all-terrain vehicles; provide paths for those unable to navigate unpaved trails?
Mary E. Reed (Harriman: From Railroad Ranch to State Park)
America, secure in its fortress of neutrality, watched the war at a remove and found it all unfathomable. Undersecretary of State Robert Lansing, number two man in the State Department, tried to put this phenomenon into words in a private memorandum. “It is difficult, if not impossible, for us here in the United States to appreciate in all its fullness the great European War,” he wrote. “We have come to read almost with indifference of vast military operations, of battle lines extending for hundreds of miles, of the thousands of dying men, of the millions suffering all manner of privation, of the wide-spread waste and destruction.” The nation had become inured to it all, he wrote. “The slaughter of a thousand men between the trenches in northern France or of another thousand on a foundering cruiser has become commonplace. We read the headlines in the newspapers and let it go at that. The details have lost their interest.
Erik Larson (Dead Wake: The Last Crossing of the Lusitania)
The real menace of our Republic is the invisible government, which like a giant octopus sprawls its slimy legs over our cities, states and nation. To depart from mere generalizations, let me say that at the head of this octopus are the Rockefeller–Standard Oil interests and a small group of powerful banking houses generally referred to as the international bankers. The little coterie of powerful international bankers virtually run the United States government for their own selfish purposes. They practically control both parties, write political platforms, make catspaws of party leaders, use the leading men of private organizations, and resort to every device to place in nomination for high public office only such candidates as will be amenable to the dictates of corrupt big business.
John Francis Hylan (Autobiography of John Francis Hylan, Mayor of New York (Classic Reprint))
Vladimir Putin pledges no allegiance to to the democratic articles of faith, but he does not explicitly renounce democracy. He disdains Western values while professing to identify with the West. He doesn’t care what the State Department puts in next year’s human rights report, because he has yet to pay a political price in his own country for the sins reported in prior years. He tells bald lies with a straight face, and when guilty of aggression, blames the victim. He has convinced many, apparently including the American president, that he is a master strategist, a man of strength and will. Confined to Russia, these facts would be sobering, but Putin, like Mussolini nine decades ago, is watched carefully in other regions by leaders who are tempted to follow in his footsteps. Some already are.
Madeleine K. Albright (Fascism: A Warning)
[Author's note:] When I decided to write this book, I worried that my privilege would make me blind to certain truths, that I would get things wrong, as I may well have. I worried that, as a non-immigrant and non-Mexican, I had no business writing a book set almost entirely in Mexico, set entirely among migrants. I wished someone slightly browner than me would write it. But then I thought, 'If you're a person who has the capacity to be a bridge, why not be a bridge?' So I began. In the early days of my research, before I'd fully convinced myself that I should undertake the telling of this story, I was interviewing a very generous scholar, a remarkable woman who was chair of the Chicana and Chicano studies Department at San Diego State University. Her name is Norma Iglesias Prieto, and I mentioned my doubts to her. I told her I felt compelled, but unqualified, to write this book. She said, "Jeanine. We need as many voices as we can get, telling this story." Her encouragement sustained me for the next four years. I was careful and deliberate in my research. I traveled extensively on both sides of the border and learned as much as I could about Mexico and migrants, about people living throughout the borderlands. The statistics in this book are all true, and though I changed some names, most of the places are real, too. But the characters, while representative of the folks I met during my travels, are fictional.
Jeanine Cummins (American Dirt)
The Illusory Self I am composed of body and soul, I seem to have mind, reason, sense, yet I find none of them my own. For where was my body prior to my birth, and whither will it go when I have departed? Where are the various states produced by the life stages of an illusory self? Where is the newborn babe, the child, the boy, the pubescent, the stripling, the bearded youth, the lad, the full-grown man? Whence came the soul, whither will it go, how long will it be our mate? Can we tell its essential nature? When did we acquire it? Prior to our birth? But we were not then in existence. What of it after death? But then we who are embodied, compounds endowed with quality, shall be no more, but shall hasten to our rebirth, to be with the unbodied, without composition and without quality. But now, inasmuch as we are alive, we are the dominated rather than the rulers, known rather than knowing. The soul knows us, though unknown by us, and imposes commands we are obliged to obey as wervants their mistress. And when it will, it will transact its divorce in court and depart, leaving our home desolate of life. If we press it to remain, it will dissolve our relationship. So subtle is its nature that it furnishes no handle to the body.
Philo of Alexandria
I suppose I should have known better going in, but I was constantly amazed and infuriated at the hypocrisy of those who most stridently attacked the Defense Department for being inefficient and wasteful but would fight tooth and nail to prevent any reduction in defense activities in their home state or district no matter how inefficient or wasteful. However, behavior that was simply frustrating to me in 2009–10 will seriously impair our national security in the years ahead as the defense budget shrinks: failure to cut or close unneeded programs and facilities will drain precious dollars from the troops and our war-fighting capabilities.
Robert M. Gates (Duty: Memoirs of a Secretary at War)
Stevens worried about his staff and himself. In early June, he sent an e-mail to a State Department official in Washington asking that two six-man Mobile Security Detachments, known as MSD teams, of specially trained DS agents be allowed to remain in Libya through the national elections being held in July and August. Stevens wrote that State Department personnel “would feel much safer if we could keep two MSD teams with us through this period [to support] our staff and [provide a personal detail] for me and the [Deputy Chief of Mission] and any VIP visitors.” The request was denied, Stevens was told, because of staffing limitations and other commitments.
Mitchell Zuckoff (13 Hours: The Inside Account of What Really Happened In Benghazi)
If the case isn't plea bargained, dismissed or placed on the inactive docket for an indefinite period of time, if by some perverse twist of fate it becomes a trial by jury, you will then have the opportunity of sitting on the witness stand and reciting under oath the facts of the case-a brief moment in the sun that clouds over with the appearance of the aforementioned defense attorney who, at worst, will accuse you of perjuring yourself in a gross injustice or, at best, accuse you of conducting an investigation so incredibly slipshod that the real killer has been allowed to roam free. Once both sides have argued the facts of the case, a jury of twelve men and women picked from computer lists of registered voters in one of America's most undereducated cities will go to a room and begin shouting. If these happy people manage to overcome the natural impulse to avoid any act of collective judgement, they just may find one human being guilty of murdering another. Then you can go to Cher's Pub at Lexington and Guilford, where that selfsame assistant state's attorney, if possessed of any human qualities at all, will buy you a bottle of domestic beer. And you drink it. Because in a police department of about three thousand sworn souls, you are one of thirty-six investigators entrusted with the pursuit of that most extraordinary of crimes: the theft of a human life. You speak for the dead. You avenge those lost to the world. Your paycheck may come from fiscal services but, goddammit, after six beers you can pretty much convince yourself that you work for the Lord himself. If you are not as good as you should be, you'll be gone within a year or two, transferred to fugitive, or auto theft or check and fraud at the other end of the hall. If you are good enough, you will never do anything else as a cop that matters this much. Homicide is the major leagues, the center ring, the show. It always has been. When Cain threw a cap into Abel, you don't think The Big Guy told a couple of fresh uniforms to go down and work up the prosecution report. Hell no, he sent for a fucking detective. And it will always be that way, because the homicide unit of any urban police force has for generations been the natural habitat of that rarefied species, the thinking cop.
David Simon
Mexico is a lawless place. I don’t care what the UN says, or what the State Department travel advisories tell you. The fact is that Mexico, as a whole, is a narco-state run by powerful regional cartels, with a hollow and largely irrelevant central government that is nothing more than window-dressing to appease the international community. Freedom is for those who can afford it, law is for sale, and what is fair is determined by who is most powerful. That’s the reality of Mexico. Cancun, Playa, Cabo, Puerto Vallarta- they are all much better than the interior of Mexico, but that is only because their survival depends on a steady flow of tourists with money to burn. To protect that, the government does a good job maintaining the appearance of western-style law and order through the direct threat of massive military intervention. Underneath it all, those places are not much different from the rest of Mexico.
Tucker Max (Hilarity Ensues (Tucker Max, #3))
Scholars in South Asian Studies departments and liberal think-tanks see India through a secular lens based on Western ideas of human rights. They deploy subaltern studies and postmodern theories to deconstruct the Indian state as a catastrophe constructed artificially by colonialism, and to show its very nature as oppressive, undemocratic, inherently anti-minority, anti-women and anti-Dalit. They export these models to their Indian counterparts, forming a self-sustaining system. They also feed these visions into media and government hearings. Thus, these two supposedly opposing intellectual streams converge to provide an image of India as a frontier necessitating Western intervention.
Rajiv Malhotra (Breaking India: Western Interventions in Dravidian and Dalit Faultlines)
In another discussion with the president, Cohn unveiled a Commerce Department study showing the U.S. absolutely needed to trade with China. “If you’re the Chinese and you want to really just destroy us, just stop sending us antibiotics. You know we don’t really produce antibiotics in the United States?” The study also showed that nine major antibiotics were not produced in the United States, including penicillin. China sold 96.6 percent of all antibiotics used here. “We don’t produce penicillin.” Trump looked at Cohn strangely. “Sir, so when mothers’ babies are dying of strep throat, what are you going to say to them?” Cohn asked Trump if he would tell them, “Trade deficits matter”? “We’ll buy it from another country,” Trump proposed. “So now the Chinese are going to sell it [antibiotics] to the Germans, and the Germans are going to mark it up and sell it to us. So our trade deficit will go down with the Chinese, up with the Germans.” U.S. consumers would be paying a markup. “Is that good for our economy?” Navarro said they would buy it through some country other than Germany. Same problem, Cohn said. “You’re just rearranging deck chairs on the Titanic.
Bob Woodward (Fear: Trump in the White House)
In the progress of science from its easiest to its more difficult problems, each great step in advance has usually had either as its precursor, or as its accompaniment and necessary condition, a corresponding improvement in the notions and principles of logic received among the most advanced thinkers. And if several of the more difficult sciences are still in so defective a state; if not only so little is proved, but disputation has not terminated even about the little which seemed to be so; the reason perhaps is, that men's logical notions have not yet acquired the degree of extension, or of accuracy, requisite for the estimation of the evidence proper to those particular departments of knowledge.
John Stuart Mill (A System of Logic: Ratiocinative and Inductive 7th Edition, Vol. I)
New Rule: Now that liberals have taken back the word "liberal," they also have to take back the word "elite." By now you've heard the constant right-wing attacks on the "elite media," and the "liberal elite." Who may or may not be part of the "Washington elite." A subset of the "East Coast elite." Which is overly influenced by the "Hollywood elite." So basically, unless you're a shit-kicker from Kansas, you're with the terrorists. If you played a drinking game where you did a shot every time Rush Limbaugh attacked someone for being "elite," you'd be almost as wasted as Rush Limbaugh. I don't get it: In other fields--outside of government--elite is a good thing, like an elite fighting force. Tiger Woods is an elite golfer. If I need brain surgery, I'd like an elite doctor. But in politics, elite is bad--the elite aren't down-to-earth and accessible like you and me and President Shit-for-Brains. Which is fine, except that whenever there's a Bush administration scandal, it always traces back to some incompetent political hack appointment, and you think to yourself, "Where are they getting these screwups from?" Well, now we know: from Pat Robertson. I'm not kidding. Take Monica Goodling, who before she resigned last week because she's smack in the middle of the U.S. attorneys scandal, was the third-ranking official in the Justice Department of the United States. She's thirty-three, and though she never even worked as a prosecutor, was tasked with overseeing the job performance of all ninety-three U.S. attorneys. How do you get to the top that fast? Harvard? Princeton? No, Goodling did her undergraduate work at Messiah College--you know, home of the "Fighting Christies"--and then went on to attend Pat Robertson's law school. Yes, Pat Robertson, the man who said the presence of gay people at Disney World would cause "earthquakes, tornadoes, and possibly a meteor," has a law school. And what kid wouldn't want to attend? It's three years, and you have to read only one book. U.S. News & World Report, which does the definitive ranking of colleges, lists Regent as a tier-four school, which is the lowest score it gives. It's not a hard school to get into. You have to renounce Satan and draw a pirate on a matchbook. This is for the people who couldn't get into the University of Phoenix. Now, would you care to guess how many graduates of this televangelist diploma mill work in the Bush administration? On hundred fifty. And you wonder why things are so messed up? We're talking about a top Justice Department official who went to a college founded by a TV host. Would you send your daughter to Maury Povich U? And if you did, would you expect her to get a job at the White House? In two hundred years, we've gone from "we the people" to "up with people." From the best and brightest to dumb and dumber. And where better to find people dumb enough to believe in George Bush than Pat Robertson's law school? The problem here in America isn't that the country is being run by elites. It's that it's being run by a bunch of hayseeds. And by the way, the lawyer Monica Goodling hired to keep her ass out of jail went to a real law school.
Bill Maher (The New New Rules: A Funny Look At How Everybody But Me Has Their Head Up Their Ass)
The police state We now have well over 100,000 domestic federal law enforcement agents armed and ready to enforce the laws to “make everyone safe and secure.” We also have our TSA “friends” at the airports protecting us with an army of over 50,000 bureaucrats. The Department of Homeland Security has more than 240,000 employees. The FBI has about 35,000 employees. Around 90,000 IRS employees enforce draconian tax laws that limit self-sufficiency, put people in fear, and are used as a political tool to help suppress dissenters to the empire. There are many thousands of others “making sure we’re safe and secure from our foreign enemies” while our domestic enemies, including politicians, bureaucrats, and government profiteers, are ignored.
Ron Paul (Swords into Plowshares: A Life in Wartime and a Future of Peace and Prosperity)
But the history of Hopkins Hospital certainly isn’t pristine when it comes to black patients. In 1969, a Hopkins researcher used blood samples from more than 7,000 neighborhood children—most of them from poor black families—to look for a genetic predisposition to criminal behavior. The researcher didn’t get consent. The American Civil Liberties Union filed suit claiming the study violated the boys’ civil rights and breached confidentiality of doctor-patient relationships by releasing results to state and juvenile courts. The study was halted, then resumed a few months later using consent forms. And in the late nineties, two women sued Hopkins, claiming that its researchers had knowingly exposed their children to lead, and hadn’t promptly informed them when blood tests revealed that their children had elevated lead levels—even when one developed lead poisoning. The research was part of a study examining lead abatement methods, and all families involved were black. The researchers had treated several homes to varying degrees, then encouraged landlords to rent those homes to families with children so they could then monitor the children’s lead levels. Initially, the case was dismissed. On appeal, one judge compared the study to Southam’s HeLa injections, the Tuskegee study, and Nazi research, and the case eventually settled out of court. The Department of Health and Human Services launched an investigation and concluded that the study’s consent forms “failed to provide an adequate description” of the different levels of lead abatement in the homes.
Rebecca Skloot (The Immortal Life of Henrietta Lacks)
Oh, there had been divorced Presidents, even, late in the twentieth century, one who had survived a White House divorce to the extent of being re-elected. Of course old Gus Time hadn't made any mistake in the marital department. Sixty years of wedded bliss. The grin came and went. Old fox! They said when he was in his early twenties and so new in Washington he still smacked of the boondocks, he had cast his eyes around all the Washington wives: he picked Senator Black's wife Olive for her beauty, her brains, her organizational genius and her relish of public life, then simply stole her from the Senator. It worked, though she was thirteen years older than he. She was the greatest First Lady the country had ever known. But behind the scenes - Oh man, what a tartar! Not that he had ever heard old Gus complain. The public lion was perfectly content to be a private mouse. Gus do this, Gus don't do that - and he was so lost when she died that he abandoned Washington the moment her funeral was over, went to live in his home state of Iowa and died himself not two months later.
Colleen McCullough (A Creed for the Third Millennium)
The United States Department of Defense makes its position clear in a policy statement published in 2014. The document begins: Among the future trends that will impact our national security is climate change. Rising global temperatures, changing precipitation patterns, climbing sea levels, and more extreme weather events will intensify the challenges of global instability, hunger, poverty, and conflict. They will likely lead to food and water shortages, pandemic disease, disputes over refugees and resources, and destruction by natural disasters in regions across the globe. In our defense strategy, we refer to climate change as a “threat multiplier” because it has the potential to exacerbate many of the challenges we are dealing with today—from infectious disease to terrorism. We are already beginning to see some of these impacts.
Bill Nye (Unstoppable: Harnessing Science to Change the World)
I say, then, that hereditary States, accustomed to the family of their Prince, are maintained with far less difficulty than new States, since all that is required is that the Prince shall not depart from the usages of his ancestors, trusting for the rest to deal with events as they arise. So that if an hereditary Prince be of average address, he will always maintain himself in his Princedom, unless deprived of it by some extraordinary and irresistible force; and even if so deprived will recover it, should any, even the least, mishap overtake the usurper. We have in Italy an example of this in the Duke of Ferrara, who never could have withstood the attacks of the Venetians in 1484, nor those of Pope Julius in 1510, had not his authority in that State been consolidated by time. For since a Prince by birth has fewer occasions and less need to give offence, he ought to be better loved, and will naturally be popular with his subjects unless outrageous vices make him odious. Moreover, the very antiquity and continuance of his rule will efface the memories and causes which lead to innovation. For one change always leaves a dovetail into which another will fit.
Niccolò Machiavelli (The Prince)
Fate looks at nothing. It has no discretion. He no longer considered it eminently desirable all round to establish publicly the identity of the man who had blown himself up that morning with such horrible completeness. But he was not certain of the view his department would take. A department is to those it employs a complex personality with ideas and even fads of its own. It depends on the loyal devotion of its servants, and the devoted loyalty of trusted servants is associated with a certain amount of affectionate contempt, which keeps it sweet, as it were. By a benevolent provision of Nature no man is a hero to his valet, or else the heroes would have to brush their own clothes. Likewise no department appears perfectly wise to the intimacy of its workers. A department does not know so much as some of its servants. Being a dispassionate organism, it can never be perfectly informed. It would not be good for its efficiency to know too much. Chief Inspector Heat got out of the train in a state of thoughtfulness entirely untainted with disloyalty, but not quite free of that jealous mistrust which so often springs on the ground of perfect devotion, whether to women or to institutions.
Joseph Conrad (The Secret Agent)
raw state militias patrolling the west with seasoned troops better capable of confronting the Indians of the Great Plains. South of the Arkansas, this meant eradicating the Kiowa and the Comanche, who were blocking movement along the Santa Fe Trail into New Mexico. North of the Platte, it meant killing Red Cloud and Sitting Bull. General Ulysses S. Grant, the Army’s commander in chief, had long planned such a moment. The previous November, the day after the Sand Creek massacre, Grant summoned Major General John Pope to his Virginia headquarters to put such plans in motion. Despite his relative youth, the forty-three-year-old Pope was an old-school West Pointer and a topographical engineer-surveyor whose star had risen with several early successes on western fronts in the Civil War. It had dimmed just as rapidly when Lincoln placed him in command of the eastern forces; Pope was thoroughly outfoxed by Stonewall Jackson and James Longstreet at the Second Battle of Bull Run. Pope had been effectively exiled to St. Paul, Minnesota, until Grant recalled him to consolidate under one command a confusing array of bureaucratic Army “departments” and “districts” west of St. Louis. Grant named Pope the commanding general of a new Division of the Missouri,
Bob Drury (The Heart of Everything That Is: The Untold Story of Red Cloud, An American Legend)
In a mass society where obtaining credit is as easy as it is, there’s probably no way to efficiently collect on delinquent accounts by writing real affidavits, filing legitimate, error-free lawsuits, and serving legitimate summonses in each and every individual case. Without the shortcuts, it doesn’t work. So techniques like robo-signing and sewer service are essential to the profitability of the business. Plenty of people—consumers and merchants both—are probably glad that so much credit is available, but they don’t realize that systematic fraud is part of what makes it available. Legally, there’s absolutely no difference between a woman on welfare who falsely declares that her boyfriend no longer lives in the home and a bank that uses a robo-signer to cook up a document swearing that he has kept regular records of your credit card account. But morally and politically, they’re worlds apart. When the state brings a fraud case against a welfare mom, it brings it with disgust, with rage, because in addition to committing the legal crime, she’s committed the political crime of being needy and an eyesore. Banks commit the legal crime of fraud wholesale; they do so out in the open, have entire departments committed to it, and have employees who’ve spent years literally doing nothing but commit, over and over again, the same legal crime that some welfare mothers go to jail for doing once. But they’re not charged, because there’s no political crime. The system is not disgusted by the organized, mechanized search for profit. It’s more like it’s impressed by it.
Matt Taibbi (The Divide: American Injustice in the Age of the Wealth Gap)
[T]his jealousy gave him, if anything, an agreeable chill, as, to the sad Parisian who is leaving Venice behind him to return to France, a last mosquito proves that Italy and summer are still not too remote. But, as a rule, with this particular period of his life from which he was emerging, when he made an effort, if not to remain in it, at least to obtain a clear view of it while he still could, he discovered that already it was too late; he would have liked to glimpse, as though it were a landscape that was about to disappear, that love from which he had departed; but it was so difficult to enter into a state of duality and to present to oneself the lifelike spectacle of a feeling one has ceased to possess, that very soon, the clouds gathering in his brain, he could see nothing at all, abandoned the attempt, took the glasses from his nose and wiped them; and he told himself that he would do better to rest for a little, that there would be time enough later on, and settled back into his corner with the incuriosity, the torpor of the drowsy sleeper in the railway-carriage that is drawing him, he feels, faster and faster out of the country in which he has lived for so long and which he had vowed not to allow to slip away from him without looking out to bid it a last farewell.
Marcel Proust (Swann's Way (In Search of Lost Time, #1))
When everybody was, you know, pushing for multiculturalism in lead institutions, it really meant filtering a few people of color or women into university departments or newsrooms, while carrying out this savage economic assault against the working poor and, in particular, poor people of color in deindustrialized pockets of the United States. Very few of these multiculturalists even noticed. I am all for diversity, but not when it is devoid of economic justice. Cornel West has been one of the great champions, not only of the black prophetic tradition, the most important intellectual tradition in our history, but the clarion call for justice in all its forms. There is no racial justice without economic justice. And while these elite institutions sprinkled a few token faces into their hierarchy, they savaged the working class and the poor, especially poor people of color. Much of the left was fooled by the identity politics trick. It was a boutique activism. It kept the corporate system, the one we must destroy, intact. It gave it a friendly face.
Chris Hedges
Each cooperative in Mondragon has its own workplace structure, though there are similarities and tendencies that most of them share. The firm called Irizar, which manufactures products for trans-portation, from luxury coaches to city buses, exemplifies these tendencies. To encourage innovation and the diffusion of knowledge, there are no bosses or departments in Irizar. Rather, it has a flat organizational structure based on work teams with a high degree of autonomy. (One study remarks that they “set their own targets, establish their own work schedules, [and] organize the work process as they see fit.”) The teams also work with each other, so that knowledge is transmitted efficiently. Participation occurs also in the general assembly, which meets three times a year rather than the single annual meeting common in other Mondragon firms. Its subsidiaries in other countries have at least two general assemblies a year, where they approve the company’s strategic plan, investments, etc. These participatory structures have enabled Irizar to surpass its competitors in profitability and market share.69
Chris Wright (Worker Cooperatives and Revolution: History and Possibilities in the United States)
Here it is necessary briefly to consider the question of the cult of ancestors before venturing farther. The spirits of the departed are believed to be possessed of supernatural powers which they did not enjoy in the flesh. They may also be dissatisfied or malignant in consequence of being suddenly deprived of life, and if they are neglected by the living, are apt to be revengeful. Therefore they must be cajoled and propitiated. Fear of beings belonging to a mysterious state or sphere of which he knew nothing continually haunted and terrified primitive man and induced in him what is known as" the dread of the sacred." It was every man's personal duty to attend to the demands or requirements of his deceased ancestors. At first he would succour his own immediate forebears with food and gifts; but it must have been borne in upon him that when his parents joined the great majority, the care of the spirits of their parents likewise devolved upon him... and, by degrees, he might even come to regard himself as responsible for the well-being of a line of spirit ancestors of quite formidable genealogy. These, through his neglect, might starve in their tombs; or, alternatively, they might crave his company. Because of vengeance or loneliness they might send disease upon him, for the savage almost invariably believes illness to be brought about by the action of jealous or neglected ancestors. The loneliness of the spirit-world is the dead man's greatest excuse for desiring the company of his descendants.
Lewis Spence (British Fairy Origins)
Another view of the Constitution was put forward early in the twentieth century by the historian Charles Beard (arousing anger and indignation, including a denunciatory editorial in the New York Times). He wrote in his book An Economic Interpretation of the Constitution: Inasmuch as the primary object of a government, beyond the mere repression of physical violence, is the making of the rules which determine the property relations of members of society, the dominant classes whose rights are thus to be determined must perforce obtain from the government such rules as are consonant with the larger interests necessary to the continuance of their economic processes, or they must themselves control the organs of government. In short, Beard said, the rich must, in their own interest, either control the government directly or control the laws by which government operates. Beard applied this general idea to the Constitution, by studying the economic backgrounds and political ideas of the fifty-five men who gathered in Philadelphia in 1787 to draw up the Constitution. He found that a majority of them were lawyers by profession, that most of them were men of wealth, in land, slaves, manufacturing, or shipping, that half of them had money loaned out at interest, and that forty of the fifty-five held government bonds, according to the records of the Treasury Department. Thus, Beard found that most of the makers of the Constitution had some direct economic interest in establishing a strong federal government: the manufacturers needed protective tariffs; the moneylenders wanted to stop the use of paper money to pay off debts; the land speculators wanted protection as they invaded Indian lands; slaveowners needed federal security against slave revolts and runaways; bondholders wanted a government able to raise money by nationwide taxation, to pay off those bonds. Four groups, Beard noted, were not represented in the Constitutional Convention: slaves, indentured servants, women, men without property. And so the Constitution did not reflect the interests of those groups. He wanted to make it clear that he did not think the Constitution was written merely to benefit the Founding Fathers personally, although one could not ignore the $150,000 fortune of Benjamin Franklin, the connections of Alexander Hamilton to wealthy interests through his father-in-law and brother-in-law, the great slave plantations of James Madison, the enormous landholdings of George Washington. Rather, it was to benefit the groups the Founders represented, the “economic interests they understood and felt in concrete, definite form through their own personal experience.
Howard Zinn (A People's History of the United States: 1492 to Present)
[ Dr. Lois Jolyon West was cleared at Top Secret for his work on MKULTRA. ] Dr. Michael Persinger [235], another FSMF Board Member, is the author of a paper entitled “Elicitation of 'Childhood Memories' in Hypnosis-Like Settings Is Associated With Complex Partial Epileptic-Like Signs For Women But Not for Men: the False Memory Syndrome.” In the paper Perceptual and Motor Skills,In the paper, Dr. Persinger writes: On the day of the experiment each subject (not more than two were tested per day) was asked to sit quietly in an acoustic chamber and was told that the procedure was an experiment in relaxation. The subject wore goggles and a modified motorcycle helmet through which 10-milligauss (1 microTesla) magnetic fields were applied through the temporal plane. Except for a weak red (photographic developing) light, the room was dark. Dr. Persinger's research on the ability of magnetic fields to facilitate the creation of false memories and altered states of consciousness is apparently funded by the Defense Intelligence Agency through the project cryptonym SLEEPING BEAUTY. Freedom of Information Act requests concerning SLEEPING BEAUTY with a number of different intelligence agencies including the CIA and DEA has yielded denial that such a program exists. Certainly, such work would be of direct interest to BLUEBIRD, ARTICHOKE, MKULTRA and other non-lethal weapons programs. Schnabel [280] lists Dr. Persinger as an Interview Source in his book on remote viewing operations conducted under Stargate, Grill Flame and other cryptonyms at Fort Meade and on contract to the Stanford Research Institute. Schnabel states (p. 220) that, “As one of the Pentagon's top scientists, Vorona was privy to some of the strangest, most secret research projects ever conceived. Grill Flame was just one. Another was code-named Sleeping Beauty; it was a Defense Department study of remote microwave mind-influencing techniques ... [...] It appears from Schnabel's well-documented investigations that Sleeping Beauty is a real, but still classified mind control program. Schnabel [280] lists Dr. West as an Interview Source and says that West was a, “Member of medical oversight board for Science Applications International Corp. remote-viewing research in early 1990s.
Colin A. Ross (The CIA Doctors: Human Rights Violations by American Psychiatrists)
Two days before we were "banished" from the town my father came to see me. He sat down and in a leisurely way, without looking at me, wiped his red face, then took out of his pocket our town Messenger, and deliberately, with emphasis on each word, read out the news that the son of the branch manager of the State Bank, a young man of my age, had been appointed head of a Department in the Exchequer. "And now look at you," he said, folding up the newspaper, "a beggar, in rags, good for nothing! Even working-class people and peasants obtain education in order to become men, while you, a Poloznev, with ancestors of rank and distinction, aspire to the gutter! But I have not come here to talk to you; I have washed my hands of you --" he added in a stifled voice, getting up. "I have come to find out where your sister is, you worthless fellow. She left home after dinner, and here it is nearly eight and she is not back. She has taken to going out frequently without telling me; she is less dutiful -- and I see in it your evil and degrading influence. Where is she?" In his hand he had the umbrella I knew so well, and I was already flustered and drew myself up like a schoolboy, expecting my father to begin hitting me with it, but he noticed my glance at the umbrella and most likely that restrained him. "Live as you please!" he said. "I shall not give you my blessing!
Anton Chekhov (My Life (The Art of the Novella series))
The answer was Stellar Wind. The NSA would eavesdrop freely against Americans and aliens in the United States without probable cause or search warrants. It would mine and assay the electronic records of millions of telephone conversations—both callers and receivers—and the subject lines of e-mails, including names and Internet addresses. Then it would send the refined intelligence to the Bureau for action. Stellar Wind resurrected Cold War tactics with twenty-first-century technology. It let the FBI work with the NSA outside of the limits of the law. As Cheney knew from his days at the White House in the wake of Watergate, the NSA and the FBI had worked that way up until 1972, when the Supreme Court unanimously outlawed warrantless wiretaps. Stellar Wind blew past the Supreme Court on the authority of a dubious opinion sent to the White House the week that the Patriot Act became law. It came from John Yoo, a thirty-four-year-old lawyer in the Justice Department’s Office of Legal Counsel who had clerked for Justice Clarence Thomas. Yoo wrote that the Constitution’s protections against warrantless searches and seizures did not apply to military operations in the United States. The NSA was a military agency; Congress had authorized Bush to use military force; therefore he had the power to use the NSA against anyone anywhere in America. The president was “free from the constraints of the Fourth Amendment,” Yoo wrote. So the FBI would be free as well.
Tim Weiner (Enemies: A History of the FBI)
The impotence of liberal humanism is a symptom of its essentially contradictory relationship to modern capitalism. For although it forms part of the ‘official’ ideology of such society, and the ‘humanities’ exist to reproduce it, the social order within which it exists has in one sense very little time for it at all. Who is concerned with the uniqueness of the individual, the imperishable truths of the human condition or the sensuous textures of lived experience in the Foreign Office or the boardroom of Standard Oil? Capitalism’s reverential hat-tipping to the arts is obvious hypocrisy, except when it can hang them on its walls as a sound investment. Yet capitalist states have continued to direct funds into higher education humanities departments, and though such departments are usually the first in line for savage cutting when capitalism enters on one of its periodic crises, it is doubtful that it is only hypocrisy, a fear of appearing in its true philistine colours, which compels this grudging support. The truth is that liberal humanism is at once largely ineffectual, and the best ideology of the ‘human’ that present bourgeois society can muster. The ‘unique individual’ is indeed important when it comes to defending the business entrepreneur’s right to make profit while throwing men and women out of work; the individual must at all costs have the ‘right to choose’, provided this means the right to buy one’s child an expensive private education while other children are deprived of their school meals, rather than the rights of women to decide whether to have children in the first place.
Terry Eagleton (Literary Theory: An Introduction)
The fears of militarization Holbrooke had expressed in his final, desperate memos, had come to pass on a scale he could have never anticipated. President Trump had concentrated ever more power in the Pentagon, granting it nearly unilateral authority in areas of policy once orchestrated across multiple agencies, including the State Department. In Iraq and Syria, the White House quietly delegated more decisions on troop deployments to the military. In Yemen and Somalia, field commanders were given authority to launch raids without White House approval. In Afghanistan, Trump granted the secretary of defense, General James Mattis, sweeping authority to set troop levels. In public statements, the White House downplayed the move, saying the Pentagon still had to adhere to the broad strokes of policies set by the White House. But in practice, the fate of thousands of troops in a diplomatic tinderbox of a conflict had, for the first time in recent history, been placed solely in military hands. Diplomats were no longer losing the argument on Afghanistan: they weren’t in it. In early 2018, the military began publicly rolling out a new surge: in the following months, up to a thousand new troops would join the fourteen thousand already in place. Back home, the White House itself was crowded with military voices. A few months into the Trump administration, at least ten of twenty-five senior leadership positions on the president’s National Security Council were held by current or retired military officials. As the churn of firings and hirings continued, that number grew to include the White House chief of staff, a position given to former general John Kelly. At the same time, the White House ended the practice of “detailing” State Department officers to the National Security Council. There would now be fewer diplomatic voices in the policy process, by design.
Ronan Farrow (War on Peace: The End of Diplomacy and the Decline of American Influence)
On the labour front in 1919 there was an unprecedented number of strikes involving many millions of workers. One of the lager strikes was mounted by the AF of L against the United States Steel Corporation. At that time workers in the steel industry put in an average sixty-eight-hour week for bare subsistence wages. The strike spread to other plants, resulting in considerable violence -- the death of eighteen striking workers, the calling out of troops to disperse picket lines, and so forth. By branding the strikers Bolsheviks and thereby separating them from their public support, the Corporation broke the strike. In Boston, the Police Department went on strike and governor Calvin Coolidge replaced them. In Seattle there was a general strike which precipitated a nationwide 'red scare'. this was the first red scare. Sixteen bombs were found in the New York Post Office just before May Day. The bombs were addressed to men prominent in American life, including John D. Rockefeller and Attorney General Mitchell Palmer. It is not clear today who was responsible for those bombs -- Red terrorists, Black anarchists, or their enemies -- but the effect was the same. Other bombs pooped off all spring, damaging property, killing and maiming innocent people, and the nation responded with an alarm against Reds. It was feared that at in Russia, they were about to take over the country and shove large cocks into everyone's mother. Strike that. The Press exacerbated public feeling. May Day parades in the big cities were attacked by policemen, and soldiers and sailors. The American Legion, just founded, raided IWW headquarters in the State of Washington. Laws against seditious speech were passed in State Legislatures across the country and thousands of people were jailed, including a Socialist Congressman from Milwaukee who was sentenced to twenty years in prison. To say nothing of the Espionage and Sedition Acts of 1917 which took care of thousands more. To say nothing of Eugene V. Debs. On the evening of 2 January 1920, Attorney General Palmer, who had his eye on the White House, organized a Federal raid on Communist Party offices throughout the nation. With his right-hand assistant, J. Edgar Hoover, at his right hand, Palmer effected the arrest of over six thousand people, some Communist aliens, some just aliens, some just Communists, and some neither Communists nor aliens but persons visiting those who had been arrested. Property was confiscated, people chained together, handcuffed, and paraded through the streets (in Boston), or kept in corridors of Federal buildings for eight days without food or proper sanitation (in Detroit). Many historians have noted this phenomenon. The raids made an undoubted contribution to the wave of vigilantism winch broke over the country. The Ku Klux Klan blossomed throughout the South and West. There were night raidings, floggings, public hangings, and burnings. Over seventy Negroes were lynched in 1919, not a few of them war veterans. There were speeches against 'foreign ideologies' and much talk about 'one hundred per cent Americanism'. The teaching of evolution in the schools of Tennessee was outlawed. Elsewhere textbooks were repudiated that were not sufficiently patriotic. New immigration laws made racial distinctions and set stringent quotas. Jews were charged with international conspiracy and Catholics with trying to bring the Pope to America. The country would soon go dry, thus creating large-scale, organized crime in the US. The White Sox threw the Series to the Cincinnati Reds. And the stage was set for the trial of two Italian-born anarchists, N. Sacco and B. Vanzetti, for the alleged murder of a paymaster in South Braintree, Mass. The story of the trial is well known and often noted by historians and need not be recounted here. To nothing of World War II--
E.L. Doctorow (The Book of Daniel)
There was a shamefulness about the experience of Herbert's execution I couldn't shake. Everyone I saw at the prison seemed surrounded by a cloud of regret and remorse. The prison officials had pumped themselves up to carry out the execution with determination and resolve, but even they revealed extreme discomfort and some measure of shame. Maybe I was imagining it but it seemed that everyone recognized what was taking place was wrong. Abstractions about capital punishment were one thing, but the details of systematically killing someone who is not a threat are completely different. I couldn't stop thinking about it on the trip home. I thought about Herbert, about how desperately he wanted the American flag he earned through his military service in Vietnam. I thought about his family and about the victim's family and the tragedy the crime created for them. I thought about the visitation officer, the Department of Corrections officials, the men who were paid to shave Herbert's body so that he could be killed more efficiently. I thought about the officers who had strapped him into the chair. I kept thinking that no one could actually believe this was a good thing to do or even a necessary thing to do. The next day there were articles in the press about the execution. Some state officials expressed happiness and excitement that an execution had taken place, but I knew that none of them had actually dealt with the details of killing Herbert. In debates about the death penalty, I had started arguing that we would never think it was humane to pay someone to rape people convicted of rape or assault and abuse someone guilty of assault or abuse. Yet we were comfortable killing people who kill, in part because we think we can do it in a matter that doesn't implicate our own humanity, the way that raping or abusing someone would. I couldn't stop thinking that we don't spend much time contemplating the details of what killing someone actually involves.
Bryan Stevenson (Just Mercy)
Such is Fascist planning-the planning of those who reject the ideal postulates of Christian civilization and of the older Asiatic civilization which preceded ti and from which it derived-the planning of men whose intentions are avowedly bad. Let us now consider examples of planning by political leaders who accept the ideal postulates, whose intentions are good. The first thing to notice is that none of these men accepts the ideal postulates whole-heartedly. All believe that desirable ends can be achieved by undesirable means. Aiming to reach goals diametrically opposed to those of Fascism, they yet persist in taking the same roads as are taken by the Duces and Fuehrers. They are pacifists, but pacifists who act on the theory that peace can be achieved by means of war; they are reformers and revolutionaries, but reformers who imagine that unfair and arbitrary acts can produce social justice, revolutionaries who persuade themselves that the centralization of power and the enslavement of the masses can result in liberty for all. Revolutionary Russia has the largest army in the world; a secret police, that for ruthless efficiency rivals the German or the Italian; a rigid press censorship; a system of education that, since Stalin "reformed" it, is as authoritarian as Hitler's; an all-embracing system of military training that is applied to women and children as well as men; a dictator as slavishly adored as the man-gods of Rome and Berlin; a bureaucracy, solidly entrenched as the new ruling class and employing the powers of the state to preserve its privileges and protect its vested interests; an oligarchical party which dominates the entire country and within which there is no freedom even for faithful members. (Most ruling castes are democracies so far as their own members are concerned. Not so the Russian Communist Party, in which the Central Executive Committee acting through the Political Department, can override or altogether liquidate any district organization whatsoever.) No opposition is permitted in Russia. But where opposition is made illegal, it automatically goes underground and becomes conspiracy. Hence the treason trials and purges of 1936 and 1937. Large-scale manipulations of the social structure are pushed through against the wishes of the people concerned and with the utmost ruthlessness. (Several million peasants were deliberately starved to death in 1933 by the Soviet planners.) Ruthlessness begets resentment; resentment must be kept down by force. As usual the chief result of violence is the necessity to use more violence. Such then is Soviet planning-well-intentioned, but making use of evil means that are producing results utterly unlike those which the original makers of the revolution intended to produce.
Aldous Huxley (Ends and Means)
Obviously, in those situations, we lose the sale. But we’re not trying to maximize each and every transaction. Instead, we’re trying to build a lifelong relationship with each customer, one phone call at a time. A lot of people may think it’s strange that an Internet company is so focused on the telephone, when only about 5 percent of our sales happen through the telephone. In fact, most of our phone calls don’t even result in sales. But what we’ve found is that on average, every customer contacts us at least once sometime during his or her lifetime, and we just need to make sure that we use that opportunity to create a lasting memory. The majority of phone calls don’t result in an immediate order. Sometimes a customer may be calling because it’s her first time returning an item, and she just wants a little help stepping through the process. Other times, a customer may call because there’s a wedding coming up this weekend and he wants a little fashion advice. And sometimes, we get customers who call simply because they’re a little lonely and want someone to talk to. I’m reminded of a time when I was in Santa Monica, California, a few years ago at a Skechers sales conference. After a long night of bar-hopping, a small group of us headed up to someone’s hotel room to order some food. My friend from Skechers tried to order a pepperoni pizza from the room-service menu, but was disappointed to learn that the hotel we were staying at did not deliver hot food after 11:00 PM. We had missed the deadline by several hours. In our inebriated state, a few of us cajoled her into calling Zappos to try to order a pizza. She took us up on our dare, turned on the speakerphone, and explained to the (very) patient Zappos rep that she was staying in a Santa Monica hotel and really craving a pepperoni pizza, that room service was no longer delivering hot food, and that she wanted to know if there was anything Zappos could do to help. The Zappos rep was initially a bit confused by the request, but she quickly recovered and put us on hold. She returned two minutes later, listing the five closest places in the Santa Monica area that were still open and delivering pizzas at that time. Now, truth be told, I was a little hesitant to include this story because I don’t actually want everyone who reads this book to start calling Zappos and ordering pizza. But I just think it’s a fun story to illustrate the power of not having scripts in your call center and empowering your employees to do what’s right for your brand, no matter how unusual or bizarre the situation. As for my friend from Skechers? After that phone call, she’s now a customer for life. Top 10 Ways to Instill Customer Service into Your Company   1. Make customer service a priority for the whole company, not just a department. A customer service attitude needs to come from the top.   2. Make WOW a verb that is part of your company’s everyday vocabulary.   3. Empower and trust your customer service reps. Trust that they want to provide great service… because they actually do. Escalations to a supervisor should be rare.   4. Realize that it’s okay to fire customers who are insatiable or abuse your employees.   5. Don’t measure call times, don’t force employees to upsell, and don’t use scripts.   6. Don’t hide your 1-800 number. It’s a message not just to your customers, but to your employees as well.   7. View each call as an investment in building a customer service brand, not as an expense you’re seeking to minimize.   8. Have the entire company celebrate great service. Tell stories of WOW experiences to everyone in the company.   9. Find and hire people who are already passionate about customer service. 10. Give great service to everyone: customers, employees, and vendors.
Tony Hsieh (Delivering Happiness: A Path to Profits, Passion, and Purpose)
You’ve said, “You can lie or distort the story of the French Revolution as long as you like and nothing will happen. Propose a false theory in chemistry and it will be refuted tomorrow.” How does your approach to the world as a scientist affect and influence the way you approach politics? Nature is tough. You can’t fiddle with Mother Nature, she’s a hard taskmistress. So you’re forced to be honest in the natural sciences. In the soft fields, you’re not forced to be honest. There are standards, of course; on the other hand, they’re very weak. If what you propose is ideologically acceptable, that is, supportive of power systems, you can get away with a huge amount. In fact, the difference between the conditions that are imposed on dissident opinion and on mainstream opinion is radically different. For example, I’ve written about terrorism, and I think you can show without much difficulty that terrorism pretty much corresponds to power. I don’t think that’s very surprising. The more powerful states are involved in more terrorism, by and large. The United States is the most powerful, so it’s involved in massive terrorism, by its own definition of terrorism. Well, if I want to establish that, I’m required to give a huge amount of evidence. I think that’s a good thing. I don’t object to that. I think anyone who makes that claim should be held to very high standards. So, I do extensive documentation, from the internal secret records and historical record and so on. And if you ever find a comma misplaced, somebody ought to criticize you for it. So I think those standards are fine. All right, now, let’s suppose that you play the mainstream game. You can say anything you want because you support power, and nobody expects you to justify anything. For example, in the unimaginable circumstance that I was on, say, Nightline, and I was asked, “Do you think Kadhafi is a terrorist?” I could say, “Yeah, Kadhafi is a terrorist.” I don’t need any evidence. Suppose I said, “George Bush is a terrorist.” Well, then I would be expected to provide evidence—“Why would you say that?” In fact, the structure of the news production system is, you can’t produce evidence. There’s even a name for it—I learned it from the producer of Nightline, Jeff Greenfield. It’s called “concision.” He was asked in an interview somewhere why they didn’t have me on Nightline. First of all, he says, “Well, he talks Turkish, and nobody understands it.” But the other answer was, “He lacks concision.” Which is correct, I agree with him. The kinds of things that I would say on Nightline, you can’t say in one sentence because they depart from standard religion. If you want to repeat the religion, you can get away with it between two commercials. If you want to say something that questions the religion, you’re expected to give evidence, and that you can’t do between two commercials. So therefore you lack concision, so therefore you can’t talk. I think that’s a terrific technique of propaganda. To impose concision is a way of virtually guaranteeing that the party line gets repeated over and over again, and that nothing else is heard.
Noam Chomsky (On Anarchism)
A Safety Travel with Sinclair James International Traveling to somewhere completely foreign to you may be challenging but that is what travelers always look for. It can be a good opportunity to find something new and discover new places, meet new people and try a different culture. However, it can involve a lot of risk as well. You may be surprised to find yourself naked and penniless on the side of the road trying to figure out what you did wrong. These kinds of situations come rarely when you are careful and cautious enough but it is not impossible. Sinclair James International Travel and Tours, your Australian based traveling guide can help you travel safely through the following tips: 1. Pack all Security Items In case of emergencies, you should have all the safety tools and security items with you. Carry a card with your name and number with you and don’t forget to scribble down the numbers of local police station, fire department, list of hospitals and other necessary numbers that you may need. Place them in each compartment and on your pockets. If ever you find yourself being a victim of pick pocketing in Manila, Philippines or being driven around in circles in the streets of Bangkok, Thailand, you will definitely find these numbers very helpful. It is also advisable to put your name and an emergency number in case you are in trouble and may need someone else to call. 2. Protect your Passport Passports nowadays have RFID which can be scanned from a distance. We have heard some complaints from fellow travelers of being victims of scams which involves stealing of information through passports. An RFID blocking case in a wallet may come in handy to prevent hackers from stealing your information. 3. Beware of Taxis When you exit the airport, taxis may all look the same but some of them can be hiding a defective scam to rob tourists during their drive. It is better to ask an official before taking a taxi as many unmarked ones claim that they are legitimate. Also, if the fare isn’t flat rate, be sure you know the possible routes. Some drivers will know better and will take good care of you, but others will take longer routes to increase the fare. If you know your options, you can suggest a different route to avoid paying too much. 4. Be aware of your Rights Laws change from state to state, and certainly from country to country, but ignorance to them will get you nowhere. In fact, in many cases you can get yourself out of trouble by knowing the laws that will affect you. When traveling to other countries, make sure to review the laws and policies that can affect your activities. There are a lot of misconceptions and knowing these could save you a headache. Sinclair James International
James Sinclair
I can hardly believe that our nation’s policy is to seek peace by going to war. It seems that President Donald J. Trump has done everything in his power to divert our attention away from the fact that the FBI is investigating his association with Russia during his campaign for office. For several weeks now he has been sabre rattling and taking an extremely controversial stance, first with Syria and Afghanistan and now with North Korea. The rhetoric has been the same, accusing others for our failed policy and threatening to take autonomous military action to attain peace in our time. This gunboat diplomacy is wrong. There is no doubt that Secretaries Kelly, Mattis, and other retired military personnel in the Trump Administration are personally tough. However, most people who have served in the military are not eager to send our young men and women to fight, if it is not necessary. Despite what may have been said to the contrary, our military leaders, active or retired, are most often the ones most respectful of international law. Although the military is the tip of the spear for our country, and the forces of civilization, it should not be the first tool to be used. Bloodshed should only be considered as a last resort and definitely never used as the first option. As the leader of the free world, we should stand our ground but be prepared to seek peace through restraint. This is not the time to exercise false pride! Unfortunately the Trump administration informed four top State Department management officials that their services were no longer needed as part of an effort to "clean house." Patrick Kennedy, served for nine years as the “Undersecretary for Management,” “Assistant Secretaries for Administration and Consular Affairs” Joyce Anne Barr and Michele Bond, as well as “Ambassador” Gentry Smith, director of the Office for Foreign Missions. Most of the United States Ambassadors to foreign countries have also been dismissed, including the ones to South Korea and Japan. This leaves the United States without the means of exercising diplomacy rapidly, when needed. These positions are political appointments, and require the President’s nomination and the Senate’s confirmation. This has not happened! Moreover, diplomatically our country is severely handicapped at a time when tensions are as hot as any time since the Cold War. Without following expert advice or consent and the necessary input from the Unites States Congress, the decisions are all being made by a man who claims to know more than the generals do, yet he has only the military experience of a cadet at “New York Military Academy.” A private school he attended as a high school student, from 1959 to 1964. At that time, he received educational and medical deferments from the Vietnam War draft. Trump said that the school provided him with “more training than a lot of the guys that go into the military.” His counterpart the unhinged Kim Jong-un has played with what he considers his country’s military toys, since April 11th of 2012. To think that these are the two world leaders, protecting the planet from a nuclear holocaust….
Hank Bracker
Lynum had plenty of information to share. The FBI's files on Mario Savio, the brilliant philosophy student who was the spokesman for the Free Speech Movement, were especially detailed. Savio had a debilitating stutter when speaking to people in small groups, but when standing before a crowd and condemning his administration's latest injustice he spoke with divine fire. His words had inspired students to stage what was the largest campus protest in American history. Newspapers and magazines depicted him as the archetypal "angry young man," and it was true that he embodied a student movement fueled by anger at injustice, impatience for change, and a burning desire for personal freedom. Hoover ordered his agents to gather intelligence they could use to ruin his reputation or otherwise "neutralize" him, impatiently ordering them to expedite their efforts. Hoover's agents had also compiled a bulging dossier on the man Savio saw as his enemy: Clark Kerr. As campus dissent mounted, Hoover came to blame the university president more than anyone else for not putting an end to it. Kerr had led UC to new academic heights, and he had played a key role in establishing the system that guaranteed all Californians access to higher education, a model adopted nationally and internationally. But in Hoover's eyes, Kerr confused academic freedom with academic license, coddled Communist faculty members, and failed to crack down on "young punks" like Savio. Hoover directed his agents to undermine the esteemed educator in myriad ways. He wanted Kerr removed from his post as university president. As he bluntly put it in a memo to his top aides, Kerr was "no good." Reagan listened intently to Lynum's presentation, but he wanted more--much more. He asked for additional information on Kerr, for reports on liberal members of the Board of Regents who might oppose his policies, and for intelligence reports about any upcoming student protests. Just the week before, he had proposed charging tuition for the first time in the university's history, setting off a new wave of protests up and down the state. He told Lynum he feared subversives and liberals would attempt to misrepresent his efforts to establish fiscal responsibility, and that he hoped the FBI would share information about any upcoming demonstrations against him, whether on campus or at his press conferences. It was Reagan's fear, according to Lynum's subsequent report, "that some of his press conferences could be stacked with 'left wingers' who might make an attempt to embarrass him and the state government." Lynum said he understood his concerns, but following Hoover's instructions he made no promises. Then he and Harter wished the ailing governor a speedy recovery, departed the mansion, slipped into their dark four-door Ford, and drove back to the San Francisco field office, where Lynum sent an urgent report to the director. The bedside meeting was extraordinary, but so was the relationship between Reagan and Hoover. It had begun decades earlier, when the actor became an informer in the FBI's investigation of Hollywood Communists. When Reagan was elected president of the Screen Actors Guild, he secretly continued to help the FBI purge fellow actors from the union's rolls. Reagan's informing proved helpful to the House Un-American Activities Committee as well, since the bureau covertly passed along information that could help HUAC hold the hearings that wracked Hollywood and led to the blacklisting and ruin of many people in the film industry. Reagan took great satisfaction from his work with the FBI, which gave him a sense of security and mission during a period when his marriage to Jane Wyman was failing, his acting career faltering, and his faith in the Democratic Party of his father crumbling. In the following years, Reagan and FBI officials courted each other through a series of confidential contacts. (7-8)
Seth Rosenfeld (Subversives: The FBI's War on Student Radicals, and Reagan's Rise to Power)