“
The Opera ghost really existed. He was not, as was long believed, a
creature of the imagination of the artists, the superstition of the
managers, or a product of the absurd and impressionable brains of the
young ladies of the ballet, their mothers, the box-keepers, the
cloak-room attendants or the concierge. Yes, he existed in flesh and
blood, although he assumed the complete appearance of a real phantom;
that is to say, of a spectral shade.
”
”
Gaston Leroux (The Phantom of the Opera)
“
Don't let the cat out or the concierge in: this is the first principle of socialist ladies.
”
”
Muriel Barbery (The Elegance of the Hedgehog)
“
First, we think all truth is beautiful, no matter how hideous its face may seem. We accept all of nature, without any repudiation. We believe there is more beauty in a harsh truth than in a pretty lie, more poetry in earthiness than in all the salons of Paris. We think pain is good because it is the most profound of all human feelings. We think sex is beautiful even when portrayed by a harlot and a pimp. We put character above ugliness, pain above prettiness and hard, crude reality above all the wealth in France. We accept life in its entirety without making moral judgments. We think the prostitute is as good as the countess, the concierge as good as the general, the peasant as good as the cabinet minister, for they all fit into the pattern of nature and are woven into the design of life!
”
”
Irving Stone (Lust for Life)
“
So here is my profound thought for the day: this is the first time I have met someone who seeks out people and who sees beyond. That may seem trivial but I think it is profound all the same. We never look beyond our assumptions and, what's worse, we have given up trying to meet others; we just meet ourselves. We don't recognize each other because other people have become our permanent mirrors....when people walk by the concierge, all they see is a void, because she is not from their world. As for me, I implore fate to give me the chance to see beyond myself and truly meet someone.
”
”
Muriel Barbery (The Elegance of the Hedgehog)
“
Every time I pass the concierge's window and catch the full icy impact of her glance I have an insane desire to throttle all the birds in creation. At the bottom of every frozen heart there is a drop or two of love – just enough to feed the birds.
”
”
Henry Miller (Tropic of Cancer (Tropic, #1))
“
This is the part where you apologize to me,” I said, getting angry. “You guys screwed up and this is where you make me feel better about it.” I like to use this tactic on people. It can work. When someone is being rude, abusing their power, or not respecting you, just call them out in a really obvious way. Say, “I can’t understand why you are being rude because you are the concierge and this is the part of the evening where the concierge helps me.” Act like they are an actor who has forgotten what part they are playing. It brings the attention back to them and gives you a minute to calm down so you don’t do something silly like burst into tears or break their stupid fucking glasses.
”
”
Amy Poehler (Yes Please)
“
I'm very sorry for the inconvenience."
And he shot the concierge once between astonished eyes.
”
”
Jeff Abbott (Fear)
“
Angeline’s gaze swiveled to Zoe.
“Why didn’t you have us pick up
something?”
“Because that’s not my job!” Zoe
lifted her head up high. “We’re here to
keep Jill’s cover and make sure she stays off the radar. It’s not my job to
feed you guys.”
“In which sense?” I asked. I knew
perfectly well that was a mean thing to
say to her but couldn’t resist. It took her a moment to pick up the double meaning.
First she paled; then she turned an angry red.
“Neither! I’m not your concierge.
Neither is Sydney. I don’t know why she
always takes care of that stuff for you.
She should only be dealing with things
that are essential for your survival.
Ordering pizza isn’t one of them.”
I faked a yawn and leaned back into
the couch. “Maybe she figures if we’re
well fed, you two won’t look that
appetizing.”
Zoe was too horrified to respond,
and Eddie shot me a withering look.
”
”
Richelle Mead (The Fiery Heart (Bloodlines, #4))
“
Librarians who are arguing and lobbying for clever e-book lending solutions are completely missing the point. They are defending the library-as-warehouse concept, as opposed to fighting for the future, which is librarian as producer, concierge, connector, teacher, and impresario.
”
”
Seth Godin (Stop Stealing Dreams (what is school for?))
“
The concierge, I realized, had been standing beside me.
Do not be sad, he said. You have begun your own journey,
not into the world, like your friend’s, but into yourself and your memories.
As they fall away, perhaps you will attain
that enviable emptiness into which
all things flow, like the empty cup in the Daodejing—
Everything is change, he said, and everything is connected.
Also everything returns, but what returns is not
what went away—
”
”
Louise Glück (Winter Recipes from the Collective)
“
Admittedly, as a librarian I find concierge back channels deeply sexy.
”
”
Julie Murphy (If the Shoe Fits (Meant to Be, #1))
“
In a recluse, the most irrevocable, lifelong rejection of the world often has as its basis an uncontrolled passion for the crowd, of such force that, finding when he does go out that he cannot win the admiration of a concierge, passers-by or even the coachman halted at the corner, he prefers to spend his life out of their sight, and gives up all activities which would make it necessary for him to leave the house.
”
”
Marcel Proust (In the Shadow of Young Girls in Flower)
“
I carry your heart. I carry it in my heart.
”
”
Jessica Ingro (Love, Your Concierge (Concierge, #1))
“
What kind of old friend are we talking about here? The kind that braids your hair or the kind that pulls your hair when he’s inside you?
”
”
Jessica Ingro (Love, Your Concierge (Concierge, #1))
“
When I was a concierge, I didn’t want a guest’s gratitude. I wanted gratuity. A thank you and a warm smile are always made warmer by a transfer of money.
”
”
Jarod Kintz (This Book is Not for Sale)
“
Come. I am sure that I am much prettier than your wallpaper - or your concierge. I will smile at you when you wake up. They will not.
”
”
James Baldwin (Giovanni’s Room)
“
Pour être connu, il suffit en somme de tuer sa concierge.
”
”
Albert Camus (The Fall)
“
Prayers should not be selfish. God is not a concierge; he’s not here at your beck and call. By all means, ask for guidance, but if you need help, you must learn to help yourself.” - Jack Brooks
”
”
CJ Tudor
“
On July 29, six days after I had arrived in Paris, Fin and I moved into the new lodgings on the top floor of the hotel next door, where, beyond the pigeons who occupied the window ledge, you could see the turrets of Notre Dame. The concierge told us not to feed the birds, but we gave them our stale bread just the same, and so our flock became a feathered multitude, pushing and shoving one another behind the cracked glass. In the afternoons the light seemed to have feathers in it.
”
”
Rebecca Stott (The Coral Thief)
“
The lights are on in the concierge’s cabin. Of course: that nosey old bitch never misses a trick. Creeping out from shadowy corners. Always watching, always there. Looking at you like she knows all your secrets.
”
”
Lucy Foley (The Paris Apartment)
“
So here is my profound thought for the day: This is the first time I have met someone who seeks out people and who sees beyond. That may seem trivial but I think it is profound all the same. We never look beyond our assumptions and, what's worse, we have given up trying to meet others; we just meet ourselves. We don't recognize each other because other people have become our permanent mirrors. If we actually realized this, if we were to become aware of the fact that we are only ever looking at ourselves in the other person, that we are alone in the wilderness, we would go crazy. When my mother offers macaroons from Chez Laduree to Madame de Broglie, she is telling herself her own life story and just nibbling at her own flavor; when Papa drinks his coffee and reads his paper, he is contemplating his own reflection in the mirror, as if practicing the Coue method or something; when Colombe talks about Marian's lectures, she is ranting about her own reflection; and when people walk by the concierge, all they see is a void, because she is not from their world.
As for me, I implore fate to give me the chance to see beyond myself and truly meet someone.
”
”
Muriel Barbery (The Elegance of the Hedgehog)
“
When I called it quits, I stopped in the lobby to thank the concierge again for letting me use Mr. Kipling’s beautiful desk. “I’m so glad you enjoyed it,” he replied. He was wearing a misty, reminiscent little smile, as if he had known the writer himself. “Kipling died there, actually. Of a stroke. While he was writing.
”
”
Stephen King (On Writing: A Memoir of the Craft)
“
My husband believed I might die. And he didn't so much as even call the concierge. A switch flipped in me. I knew, right there and then, I needed to get away from this person. He wasn't gonna kill me but he would let me die.
”
”
Taylor Jenkins Reid (Daisy Jones & The Six)
“
But the fact that the middle classes are working themselves to the bone, using their sweat and taxes to finance such pointless and pretentious research leaves me speechless. Every gray morning, day after gloomy day, secretaries, craftsmen, employees, petty civil servants, taxi drivers and concierges shoulder their burdens so that the flower of French youth, duly housed and subsidized, can squander the fruit of all that dreariness upon the altar of ridiculous endeavors.
”
”
Muriel Barbery (The Elegance of the Hedgehog)
“
You wouldn’t shit where you eat, so why would you fuck where you work?
”
”
Jessica Ingro (Love, Your Concierge (Concierge, #1))
“
As we all know, poodles are a type of curly-haired dog preferred by petit bourgeois retirees, ladies very much on their own who transfer their affection upon their pet, or residential concierges ensconced in their gloomy loges. Poodles come in black or apricot. The apricot ones tend to be crabbier than the black ones, who on the other hand do not smell as nice. Though all poodles bark snappily at the slightest provocation, they are particularly inclined to do so when nothing at all is happening. They follow their master by trotting on their stiff little legs without moving the rest of their sausage-shaped trunk. Above all they have venomous little black eyes set deep in their insignificant eye-sockets. Poodles are ugly and stupid, submissive and boastful. They are poodles, after all
”
”
Muriel Barbery (The Elegance of the Hedgehog)
“
Librarians who are arguing and lobbying for clever ebook lending solutions are completely missing the point. They are defending library as warehouse as opposed to fighting for the future, which is librarian as producer, concierge, connector, teacher and impresario.
”
”
Alan Bennett (The Library Book)
“
Wherever the family was, these two dogs, both six-year-old shepherd mixes, took up their posts at the central coming-and-going point. Gil called them concierge dogs. And it's true, they were inquisitive and accommodating. But they were not fawning or overly playful. They were watchful and thoughtful. Irene thought they had gravitas. Weighty demeanors. She thought of them as diplomats. She had noticed that when Gil was about to lose his temper one of the dogs always appeared and did something to divert his attention. Sometimes they acted like fools, but it was brilliant acting. Once, when he was furious about a bill for the late fees for a lost video, one of the dogs had walked right up to Gil and lifted his leg over his shoe. Gil was shouting at Florian when the piss splattered down, and she'd felt a sudden jolt of pride in the dog.
”
”
Louise Erdrich (Shadow Tag)
“
Good morning,” she said. “Are you drunk?”
She noticed what a split second it took for him to flare into aggression. “Do I look it?”
“No. Where is Citizen Danton?”
“I’ve done away with him. I’ve been busy dismembering him for the last three hours. Would you like to help me carry his remnants down to the concierge? Oh really, Louise! He’s in bed and asleep, where do you think he is?”
“And is he drunk?”
“Very. What is all this harping on intoxication?
”
”
Hilary Mantel (A Place of Greater Safety)
“
The relationship between the people and their government troubled her. The government was the mission of an entire society: why was the society undermining it? “I’m routinely appalled by how profoundly ignorant even highly educated people are when it comes to the structure and function of our government,” she said. “The sense of identity as Citizen has been replaced by Consumer. The idea that government should serve the citizens like a waiter or concierge, rather than in a ‘collective good’ sense.
”
”
Michael Lewis (The Fifth Risk: Undoing Democracy)
“
In the poorer neighbourhoods there was always a crowd in the Métro, or the foul-smelling shelters. The wealthy simply went to sit with the concierge, straining to hear the shells bursting and the explosions that meant bombs were falling, their bodies as tense as frightened animals in dark woods as the hunter gets closer. Though the poor were just as afraid as the rich, and valued their lives just as much, they were more sheeplike: they needed one another, needed to link arms, to groan or laugh together.
”
”
Irène Némirovsky (Suite Française)
“
You’re quite adorable when you’re bewildered.” He gave my shoulders an affectionate squeeze, and damn it, I liked that too. “Yes, beautiful, I will.
”
”
Jessica Ingro (Love, Your Concierge (Concierge, #1))
“
I stroked her hair and let her cry.
”
”
Jessica Ingro (Love, Your Concierge (Concierge, #1))
“
Nat’s face turned vicious, “If he can’t see how goddamn awesome you are, he can eat a dick. He doesn’t deserve you.
”
”
Jessica Ingro (Love, Your Concierge (Concierge, #1))
“
Ponchour, Matame la marquise » avec le même accent qu’un concierge alsacien.
”
”
Marcel Proust (Marcel Proust: Oeuvres complètes - Les 40 titres et annexes (annotés et illustrés) (French Edition))
“
His name was Mr. Quan and he was the concierge, which explained the black suit and the lavender shirt but not the oversized bow tie in chrome-yellow silk. Perhaps nothing could.
”
”
Carsten Stroud (The Homecoming (Niceville Trilogy, 2))
“
The sense of identity as Citizen has been replaced by Consumer. The idea that government should serve the citizens like a waiter or concierge, rather than in a ‘collective good’ sense.
”
”
Michael Lewis (The Fifth Risk: Undoing Democracy)
“
Our fellow-citizens, as they now realized, had never thought that our little town might be a place particularly chosen as one where rats die in the sun and concierges perish from peculiar illnesses.
”
”
Albert Camus (The Plague)
“
Madame Altamont was leaving for a holiday. With her characteristic concern for propriety and orderliness, she emptied her refrigerator and gave the left-overs to the concierge: two ounces of butter, a pound of fresh green beans, two lemons, half a pot of redcurrant jam, a dab of fresh cream, a few cherries, a port of milk, a few bits of cheese, various herbs, and three Bulgarian-flavour yoghurts.
”
”
Georges Perec
“
My name is Renee. I am 54 years old. For 27 years I have been the concierge at number 7, rue de Grenelle. . . I live alone with my cat, a big lazy tom who has no distinguishing features other than the fact that his paws smell bad wh...en he is annoyed. Neither he nor I make any effor tto take part in the social doings of our respective species. Because I am rarely friendly- though always polite- I am not liked, but am tolerated nonetheless: I correspond so very well to what social prejudice has collectively construed to be a typical French concierge that I am one of the multiple cogs that make the great universal illusion turn, the illusion according to which life has a meaning that can be easily deciphered. And since it has been written somewhere that concierges are old, ugly, and sour, so has it been branded in fiery letters on the pediment of that same imbecilic firmament that the aforementioned concierges have rather large dither cats who sleep all day on cushions covered with crocheted cases.
”
”
Muriel Barbery (The Elegance of the Hedgehog)
“
Once I'm through the doors, I often pause to take in the grandeur of the lobby. It never tarnishes. It never grows drab or dusty. It never dulls or fades. It is blessedly the same each and every day. There's the reception and concierge to the left, with its midnight-obsidian counter and smart-looking receptionists in black and white, like penguins. And there's the ample lobby itself, laid out in a horseshoe, with its fine Italian marble floors that radiate pristine white, drawing the eye up, up to the second-floor terrace. There are the ornate Art Deco features of the terrace and the grand marble staircase that brings you there, balustrades glowing and opulent, serpents twisting up to golden knobs held static in brass jaws. Guests will often stand at the rails, hands resting on a glowing post, as they survey the glorious scene below—porters marching crisscross, dragging suitcases behind them, guests lounging in sumptuous armchairs or couples tucked into emerald love seats, their secrets absorbed into the deep, plush velvet.
”
”
Nita Prose (The Maid (Molly the Maid, #1))
“
We should keep to a single language, and deepen our knowledge of it at every opportunity. For a writer, gossiping with a concierge in his own is much more profitable than arguing with a scholar in a foreign tongue.
”
”
Emil M. Cioran (The Trouble With Being Born)
“
All concierges are venal. It is not their fault. They are trained to regard all hotel guests except maharajahs as potential cheats and thieves. They have as much concern for your comfort or well-being as crocodiles.
”
”
Ian Fleming (Casino Royale (James Bond, #1))
“
I ached abruptly, intolerably, with a longing to go home; not to that hotel, in one of the alleys of Paris, where the concierge barred the way with my unpaid bill; but home, home across the ocean, to things and people I knew and understood; to those things, those places, those people which I would always helplessly, and in whatever bitterness of spirit, love above all else. I had never realized such a sentiment in myself before, and it frightened me. I saw myself, sharply, as a wanderer, an adventurer, rocking through the world, unanchored. I looked at Giovanni's face, which did not help me. He belonged to this strange city, which did not belong to me. I began to see that, while what was happening to me was not so strange as it would have comforted me to believe, yet it was strange beyond belief. It was not really so strange, so unprecedented, though voices deep within me boomed, For shame! For shame! that I should be so abruptly, so hideously entangled with a boy; what was strange was that this was but one tiny aspect of the dreadful human tangle, occurring everywhere, without end, forever.
”
”
James Baldwin (Giovanni’s Room)
“
The Opera ghost really existed. He was not, as was long believed, a creature of the imagination of the artists, the superstition of the managers, or a product of the absurd and impressionable brains of the young ladies of the ballet, their mothers, the box-keepers, the cloak-room attendants or the concierge. Yes, he existed in flesh and blood, although he assumed the complete appearance of a real phantom; that is to say, of a spectral shade. When
”
”
Gaston Leroux (The Phantom of the Opera)
“
Suddenly he heard a noise behind him; it was the concierge Patagon who had followed him, and was shaking her fist at him from a distance, hollering, "You're nothing but a bastard!"
"On that score," said Gavroche, "I'm profoundly indifferent.
”
”
Victor Hugo (Les Misérables)
“
He lived in a universe of light and peace. He was destined to be hated and betrayed by everyone. He then remembered his servants and snorted. It was the dawn of a new age, a warning and an omen! With difficulty, for the joints in his knees were painful, he stood up, rubbed the small of his back with his hands and went to his office to get the hammer and nails to close up the packing case. He took it down to the car himself: there was no need for the concierge to know what he was carrying.
”
”
Irène Némirovsky (Suite française)
“
That was a strange thing, the death of Coco. Not that he should die, for owing to the unexpected folly of the concierge it was inevitable that he should, but his manner of doing it. Even at this distance of time, the remembrance agonises me. There
”
”
Elizabeth von Arnim (All The Dogs Of My Life)
“
The concierge was a snapper who was over the hill and down a disused mine-shaft. Her hair was every bit as natural as a parade goose-stepping down the Wilhelmstrasse, and she'd evidently been wearing a boxing-glove when she's applied the crimson lipstick to her paperclip of a mouth.
”
”
Philip Kerr (March Violets (Bernie Gunther, #1))
“
trolley. Walter shook Larry’s hand and followed his luggage up the path to the hotel’s grand entrance, to the reception desk, where Raphael stood waiting with a concierge smile. After introductions, dinner, and paperwork, Walter eventually found himself in a suite on the top floor of the
”
”
Emily St. John Mandel (The Glass Hotel)
“
time of night when every floor has a banana peel, and if I’m not careful, I might find my face against the ground, my hands braced beside me, and I’ll have to explain to the concierge how clumsy and hilarious I am. So I walk with a vigilance I hope doesn’t show. I exchange a few pleasantries with the
”
”
Sarah Hepola (Blackout: Remembering the Things I Drank to Forget)
“
Serving the customer (“customer service”) is not becoming a personal concierge and catering to their every whim and want. Customer service is providing an excellent product at an acceptable price and solving legitimate problems (lost packages, replacements, refunds, etc.) in the fastest manner possible. That’s it.
”
”
Timothy Ferriss (The 4-Hour Work Week: Escape the 9-5, Live Anywhere and Join the New Rich)
“
When I worked as a concierge, I loved getting a pat on the back from a guest, because it's like a tip, only better, because it doesn't devalue like fiat currency, and it will buy me food at the store. Oh yes, shared body language is the best facilitator of trade, and here on my duck farm I accept high-fives for eggs.
”
”
Jarod Kintz (Music is fluid, and my saxophone overflows when my ducks slosh in the sounds I make in elevators.)
“
Truth loves nothing better than simplicity of truth: that is the lesson Columbe Josse ought to have learned from her medieval readings. But all she seems to have gleaned from her studies is how to make a conceptual fuss in the service of nothing. It is a sort of endless loop, and also a shameless waste of resources, including the courier and my own self.
. . . Granted, the young woman has a fairly efficient way with words, despite her youth. But the fact that the middle classes are working themselves to the bone, using their sweat and taxes to finance such pointless and pretentious research leaves me speechless. Every gray morning, day after gloomy day, secretaries, craftsmen, employees, petty civil servants, taxi drivers and concierges shoulder their burdens so that the flower of French youth, duly housed and subsidized, can squander the fruit of all that dreariness upon the altar of ridiculous endeavors . . .
Should you devote your time to teaching, to producing a body of work, to research, to culture? It makes no difference. The only thing that matters is your intention: are you elevating thought and contributing to the common good, or rather joining the ranks in the field of study whose only purpose is its own perpetuation, and only function the self-reproduction of the elite - for this turns the University into a sect.
”
”
Muriel Barbery (The Elegance of the Hedgehog)
“
Mathis had been unable to enlighten him. ‘Unless you have bought him yourself,’ he had said, ‘you must assume that he has been bought by the other side. All concierges are venal. It is not their fault. They are trained to regard all hotel guests except maharajahs as potential cheats and thieves. They have as much concern for your comfort or well-being as crocodiles.
”
”
Ian Fleming (Casino Royale (James Bond, #1))
“
I ached abruptly, intolerably, with a longing to go home; not that hotel, in one of the alleys of Paris, where the concierge barred the way with my unpaid bill; but home, home across the ocean, to things and people I knew and understood; to those things, those places, those people which I would always helplessly, and in whatever bitterness of spirit, love above all else.
”
”
James Baldwin (Giovanni’s Room)
“
When you reach our age, Vasily, it all goes by so quickly. Whole seasons seem to pass without leaving the slightest mark on our memory.” “How true…, “ agreed the concierge (as he sorted through an allotment of tickets). “But surely, there is comfort to be taken from that,” continued the Count. “For even as the weeks begin racing by in a blur for us, they are making the greatest of impressions upon our children. When one turns seventeen and begins to experience that first period of real independence, one’s senses are so alert, one’s sentiments so finely attuned that every conversation, every look, every laugh may be writ indelibly upon one’s memory. And the friends that one happens to make in those impressionable years? One will meet them forever after with a welling of affection.”… “Perhaps it is a matter of celestial balance,” he reflected. “A sort of cosmic equilibrium. Perhaps the aggregate experience of Time is a constant and thus for our children to establish such vivid impressions of this particular June, we must relinquish our claims upon it.” “So that they might remember, we must forget,” Vasily summed up. “Exactly!” said the Count. “So that they might remember, we must forget. But should we take umbrage at that fact? Should we feel short-changed by the notion that their experiences for the moment may be richer than ours? I think not. For it is hardly our purpose at this late stage to log a new portfolio of lasting memories. Rather, we should be dedicating ourselves to ensuring that they taste freely of experience. And we must do so without trepidation. Rather than tucking in blankets and buttoning up coats, we must have faith in them to tuck and button on their own. And if they fumble with their newfound liberty, we must remain composed, generous, judicious. We must encourage them to venture out from under our watchful gaze, and then sigh with pride when they pass at last through the revolving door of life…
”
”
Amor Towles (A Gentleman in Moscow)
“
Here was gossip, cooking, boot- and diaper-drying and all the other business that man has ever performed before a fire. Here also could always be found someone with the soul of a concierge who could lead you through the maze of woolen-walled corridors to the room within a room that you were seeking, telling you meanwhile every detail of what went on behind that particular khaki curtain. As
”
”
Kathryn Hulme (The Wild Place)
“
Dear Miss Hummingbird,
The leaves are turning green now, but not with envy. But they should be envious, because I, Jarod Ora Kintz, son of a thousand question marks, now have what every unemployed American most covets: a cat. Oh, and I’ve also got a new job. Almost forgot to mention it.
“What will you be doing?” you may be wondering, and “Is it legal?” Those answers, as you can imagine, are gray. But so are elephants. Gray, I mean. Elephants are gray, not illegal, even though a certain political party in this country that’s represented by an elephant mascot certainly does things that to the normal citizen would be considered illegal. But I digress.
Turns out that right under “Mayor of Orafouraville” on my resume, I can now add “Concierge at the Five-Star Hotel.” Concierge is just a fancy term that means something similar in Latin, I’m sure.
My job will be to arrange activities for hotel guests for everything from opera tickets to dinner reservations to even organizing the burial of a loved one—though not if the disposal of the body is to be kept secret because a murder has occurred. Murder is such a ghastly (and ghostly) way to spoil dinner reservations for two, wouldn’t you agree? Or, rather, wouldn’t you not disagree?
This job will allow me to meet interesting people from all over the planet, and possibly even other planets (like Pluto, if that’s still even a planet).
It’s a full-time job, at least part of the time (40 hours per week out of a possible 168 hours). I’ll be expected to wear a shirt and tie. And, of course, pants—but that goes without saying. What also goes without saying are guests, but I hope some at least say goodbye before they go.
”
”
Jarod Kintz (This Book Has No Title)
“
Over the years Jim had heard, and more often overheard, objections to the Program’s expanding practice: Many people who worked and paid taxes struggled to pay for health insurance. Why should their money go to providing what some would consider concierge medicine for these people who lived at public expense? For people who produced nothing except indecent public spectacles, and didn’t even try to take care of themselves? Heard from inside a shelter clinic or McInnis House or out on the van, such protests seemed irrelevant. What was the alternative? Ignore chronically homeless people, as the city used to do, or imitate draconian regimes and imprison all rough sleepers in a stadium? In fact, the Program lightened the burdens that homeless people placed on other medical organizations, and did so while providing good care at lower cost than in hospital emergency departments.
”
”
Tracy Kidder (Rough Sleepers)
“
Truth loves nothing better than simplicity of truth: that is the lesson Columbe Josse ought to have learned from her medieval readings. But all she seems to have gleaned from her studies is how to make a conceptual fuss in the service of nothing. It is a sort of endless loop, and also a shameless waste of resources, including the courier and my own self.
. . . Granted, the young woman has a fairly efficient way with words, despite her youth. But the fact that the middle classes are working themselves to the bone, using their sweat and taxes to finance such pointless and pretentious research leaves me speechless. Every gray morning, day after gloomy day, secretaries, craftsmen, employees, petty civil servants, taxi drivers and concierges shoulder their burdens so that the flower of French youth, duly housed and subsidized, can squander the fruit of all that dreariness upon the altar of ridiculous endeavors . . .
Should you devote your time to teaching, to producing a body of work, to research, to culture? It makes no difference. The only thing that matters is your intention: are you elevating thought and contributing to the common good, or rather joining the ranks in the field of study whose only purpose is its own perpetuation, and only function the self-reproduction of the elite - for this turns the University into a sect.
”
”
Muriel Barbery (The Elegance of the Hedgehog)
“
my own impressions is a conviction that from the beginning he had the sympathy of the whole population here with him, to speak generally, and exclusively of particular parties. All our tradespeople, for instance, milkman, breadman, wine merchant, and the rest, yes, even the shrewd old washerwoman, and the concierge, and our little lively servant were in a glow of sympathy and admiration. ‘Mais, c’est le vrai neveu de son oncle! il est admirable! enfin la patrie sera sauvée.
”
”
Elizabeth Barrett Browning (Complete Works of Elizabeth Barrett Browning)
“
Thinking of Wallace Stevens on the First Snowy Day in December”
This new snow seems to speak of virgins
With frail clothes made of gold,
Just as the old snow shall whisper
Of concierges in France.
The new dawn sings of beaches
Dazzling as sugar and clean as the clouds of Greece,
Just as the exhausted dusk shall sing
Of the waves on the western shore.
This new strength whispers of the darkness of death,
Of the frail skiff lost in the giant cave,
Just as in the boat nearing death you sang
Of feathers and white snow.
”
”
Robert Bly (Silence in the Snowy Fields)
“
Gradually, his movements are freed from the shackles of his will, and he goes into a light trance which gives his gestures the perfection of conscious, automatic motion, without thought or calculation, and the scythe seems to move of its own accord. Levin delights in the forgetfulness that movement brings, where the pleasure of doing is marvelously foreign to the striving of the will.
This is eminently true of many happy moments in life. Freed from the demands of decision and intention, adrift on some inner sea, we observe our various movements as if they belonged to someone else, and yet we admire their involuntary excellence. What other reason might I have for writing this—ridiculous journal of an aging concierge—if the writing did not have something of the art of scything about it? The lines gradually become their own demiurges and, like some witless yet miraculous participant, I witness the birth on paper of sentences that have eluded my will and appear in spite of me on the sheet, teaching me something that I neither knew nor thought I might want to know. This painless birth, like an unsolicited proof, gives me untold pleasure, and with neither toil nor certainty but the joy of frank astonishment I follow the pen that is guiding and supporting me.
”
”
Muriel Barbery (The Elegance of the Hedgehog)
“
What do you mean it’s not open yet?” Keys whined to our hotel concierge. “Well, there has to be another place around this town with male strippers.” She gave the young, male concierge a knowing look. “We’re desperate!” I joined Tash and Angel Girl in laughing at Keys’ expense. “What she means is we had hoped for entertainment tonight.” I growled at Tash as she put her foot just as far in her mouth as Keys had. The poor concierge was fighting to keep a straight face. “It’s okay to laugh at them. I’d like to say they’re both suffering from recent head trauma, but sadly they really are clueless.” My words tipped the scale and the man laughed. “I
”
”
Christine Michelle (JoJo (S.H.E., #2))
“
Ezra asked me to bring you this,' I said and handed him the jar. 'He said you would know what it was.'
He took the jar and looked at it. Then he threw it at me. It struck me on the chest or the shoulder and rolled down the stairs.
'You son of a bitch,' he said. 'You bastard.'
'Ezra said you might need it,' I said. He countered that by throwing a milk bottle.
'You are sure you don't need it?' I asked.
He threw another milk bottle. I retreated and he hit me with yet another milk bottle in the back. Then he shut the door.
I picked up the jar which was only slightly cracked and put it in my pocket.
'He did not seem to want the gift of Monsieur Pound," I said to the concierge.
'Perhaps he will be tranquil now,' she said.
'Perhaps he has some of his own,' I said.
'Poor Monsieur Dunning,' she said.
The lovers of poetry that Ezra organized rallied to Dunning's aid again eventually. My own intervention and that of the concierge had been unsuccessful. The jar of alleged opium which had been cracked I stored wrapped in waxed paper and carefully tied in one of an old pair of riding boots. When Evan Shipman and I were removing my personal effects from that apartment some years later the boots were still there but the jar was gone. I do not know why Dunning threw the milk bottles at me unless he remembered my lack of credulity the night of his first dying, or whether it was only an innate dislike of my personality. But I remember the happiness that the phrase 'Monsieur Dunning est monté sur le toit et refuse catégoriquement de descendre' gave to Evan Shipman. He believed there was something symbolic about it. I would not know. Perhaps Dunning took me for an agent of evil or of the police. I only know that Ezra tried to be kind to Dunning as he was kind to so many people and I always hoped Dunning was as fine a poet as Ezra believed him to be. For a poet he threw a very accurate milk bottle. But Ezra, who was a very good poet, played a good game of tennis too. Evan Shipman, who was a very fine poet and who truly did not care if his poems were ever published, felt that it should remain a mystery.
'We need more true mystery in our lives, Hem,' he once said to me. 'The completely unambitious writer and the really good unpublished poem are the things we lack most at this time. There is, of course, the problem of sustenance.
”
”
Ernest Hemingway (A Moveable Feast)
“
The concierge, before she became a concierge, had owned a drink-selling concession at the Paris race-courses. Her life-work lay in the pelouse, but she kept an eye on the people of the pesage, and she took great pride in telling me which of my guests were well brought up, which were of good family, who were sportsmen, a French word pronounced with the accent on the men. The only trouble was that people who did not fall into any of those three cat-egories were very liable to be told there was no one home, chez Barnes. One of my friends, an extremely underfed-looking painter, who was obviously to Madame Duzinell neither well brought up, of good family, nor a sportsman, wrote me a letter asking if I could get him a pass to get by the concierge so he could come up and see me occasionally in the evenings.
”
”
Ernest Hemingway (The Sun Also Rises)
“
I ached abruptly, intolerably, with a longing to go home; not to that hotel, in one of the alleys of Paris, where the concierge barred the way eith my unpaid bill; but home, home across the ocean, to things and people I knew and understood; to those things, those places, those people which I would always helplessly, and in whatever bitterness of spirit, love above all else, I had never realised such a sentiment before, and it frightened me. I saw myself, sharply, as a wnaderer, an adventurer, rocking through the world, unanchored. I looked at Giovanni's face, which did not help me. He belonged to this strange city, which did not belong to me. I began to see that, while what was happening to me was not so strange as it would have comforted me to believe, yet it was strange beyond belief. It was not really so strange, so unprecedented, though voices deep within me boomed, For shame! For shame! that I should be abruptly, so hideosuly entangled with a boy; what was strange was that this was but one tiny aspect of the dreadful human tangle, occurring everywhere, without end, forever.
”
”
James Baldwin (Giovanni’s Room)
“
That same day we drove to Seville to celebrate. I asked someone for the name of the smartest hotel in Seville. Alfonso XIII, came the reply. It is where the King of Spain always stays.
We found the hotel and wandered in. It was amazing. Shara was a little embarrassed as I was dressed in shorts and an old holey jersey, but I sought out a friendly-looking receptionist and told her our story.
“Could you help us out? I have hardly any money.”
She looked us up and down, paused--then smiled.
“Just don’t tell my manager,” she whispered.
So we stayed in a $1,000-a-night room for $100 and celebrated--like the King of Spain.
The next morning we went on a hunt for a ring.
I asked the concierge in my best university Spanish where I would find a good (aka well-priced) jeweler.
He looked a little surprised.
I tried speaking slower. Eventually I realized that I had actually been asking him where I might find a good mustache shop.
I apologized that my Spanish was a little rusty. Shara rolled her eyes again, smiling.
When we eventually found a small local jeweler, I had to do some nifty subcounter mathematics, swiftly converting Spanish pesetas into British pounds, to work out whether or not I could afford each ring Shara tried on.
We eventually settled on one that was simple, beautiful--and affordable. Just.
Love doesn’t require expensive jewelry. And Shara has always been able to make the simple look exquisite.
Luckily.
”
”
Bear Grylls (Mud, Sweat and Tears)
“
That’s where the shouts and yells of the twenty houses round about crash and rebound, even the cries of the concierges’ little birds, rotting away as they pipe for the spring they will never see in their cages beside the privies, which are all clustered together out at the dark end with their ill-fitting, banging doors. A hundred male and female drunks inhabit those bricks and feed the echoes with their boasting quarrels and muddled, eruptive oaths, especially after lunch on a Saturday. That’s the intense moment in family life. Shouts of defiance as the drink pours down. Papa is brandishing a chair, a sight worth seeing, like an axe, and Mama a log like a sabre! Heaven help the weak! It’s the kid who suffers. Anyone unable to defend himself or fight back – children, dogs and cats – is flattened against the wall. After the third glass of wine, the black kind, the worst, it’s the dog’s turn, Papa stamps on his paw. That’ll teach him to be hungry at the same time as people. It’s good for a laugh when he crawls under the bed, whimpering for all he’s worth. That’s the signal. Nothing arouses a drunken woman so much as an animal in pain, and bulls aren’t always handy. The argument starts up again, vindictive, compulsive, delirious, the wife takes the lead, hurling shrill calls to battle at the male. Then comes the mêlée, the smash-up. The uproar descends on the court, the echo swirls through the half-darkness. The children yap with horror. They’ve found out what Mama and Papa have in them! Their yells draw down parental thunders.
”
”
Louis-Ferdinand Céline (Journey to the End of the Night)
“
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”
”
La Societe D'elite
“
As we had agreed, I met Jack downstairs in the lobby.
I was a few minutes late, having lingered to give a few last-minute instructions to Teena.
“Sorry.” I quickened my stride as I walked toward Jack, who was standing by the concierge desk. “I didn’t mean to be late.”
“It’s fine,” Jack said. “We still have plenty of—” He broke off as he got a good look at me, his jaw slackening.
Self-consciously I reached up and tucked a lock of my hair behind my right ear. I was wearing a slim-fitting black suit made of summer-weight wool, and black high-heeled pumps with delicate straps that crossed over the front. I had put on some light makeup: shimmery brown eye shadow, a coat of black mascara, a touch of pink blush, and lip gloss. “Do I look okay?” I asked.
Jack nodded, his gaze unblinking.
I bit back a grin, realizing he had never seen me dressed up before. And the suit was flattering, cut to show my curves to advantage. “I thought this was more appropriate for church than jeans and Birkenstocks.”
I wasn’t certain Jack heard me. It looked like his mind was working on another track altogether.
My suspicion was confirmed when he said fervently, “You have amazing legs.”
“Thanks.” I gave a modest shrug. “Yoga.”
That appeared to set off another round of thoughts. I thought Jack’s color seemed a little high, although it was difficult to tell with that rosewood tan. His voice sounded strained as he asked, “I guess you’re pretty flexible?”
“I wasn’t the most flexible in class by any means,” I said, pausing before adding demurely, “but I can put my ankles behind my head.”
I repressed a grin when I heard a hitch in his breathing.
Seeing that his SUV was out in front, I walked past him. He was at my heels immediately.
-Ella & Jack
”
”
Lisa Kleypas (Smooth Talking Stranger (Travises, #3))
“
Aristotle very famously said in his Politics I.V.8 that some people are born to be slaves. He meant that some people are not as capable of higher rational thought and therefore should do the work that frees the more talented and brilliant to pursue a life of honor and culture. Modern people bristle with outrage at such a statement, but while we do not today hold with the idea of literal slavery, the attitudes behind Aristotle’s statement are alive and well. Christian philosopher Lee Hardy and many others have argued that this “Greek attitude toward work and its place in human life was largely preserved in both the thought and practice of the Christian church” through the centuries, and still holds a great deal of influence today in our culture.43 What has come down to us is a set of pervasive ideas. One is that work is a necessary evil. The only good work, in this view, is work that helps make us money so that we can support our families and pay others to do menial work. Second, we believe that lower-status or lower-paying work is an assault on our dignity. One result of this belief is that many people take jobs that they are not suited for at all, choosing to aim for careers that do not fit their gifts but promise higher wages and prestige. Western societies are increasingly divided between the highly remunerated “knowledge classes” and the more poorly remunerated “service sector,” and most of us accept and perpetuate the value judgments that attach to these categories. Another result is that many people will choose to be unemployed rather than do work that they feel is beneath them, and most service and manual labor falls into this category. Often people who have made it into the knowledge classes show great disdain for the concierges, handymen, dry cleaners, cooks, gardeners, and others who hold service jobs.
”
”
Timothy J. Keller (Every Good Endeavour: Connecting Your Work to God's Plan for the World)
“
Your breakthrough agency should have six specialized customer-facing departments: personal lines, commercial lines, life and health, front office and claims concierge, financial services, and marketing.
”
”
Bart Baker (The Breakthrough Insurance Agency: How to Multiply Your Income, Time and Fun)
“
Ah, yeah. I’m surprised you’re even up. When I got back at three o'clock, you were jerking off like an animal." His blue eyes widen. "How do you even know that?" "Royal, you were locked up in your bedroom grunting like a caveman and calling out God’s name," I chuckle. "Was I that loud?" "I wouldn't be surprised if the concierge downstairs heard you," I laugh.
”
”
Scarlett Avery (Bad Boy SEALs (British Romance Trilogy #2))
“
It was clear: if you were wealthy, you were safe. I’d seen how the summer kids seemed braver than me, reckless, and now I knew why. They could dive off anything, because underneath them was an invisible net of parents, doctors, coaches, teachers, money. If they fell, they had Cape Cod Concierge. If we had been rich, Mack would be alive.
”
”
Amanda Eyre Ward (The Lifeguards)
“
Oh, well, these are night thoughts produced by walking in the rain after two thousand years of Christianity. At least now the birds are well provided for, and the cats and dogs. Every time I pass the concierge’s window and catch the full icy impact of her glance I have an insane desire to throttle all the birds in creation. At the bottom of every frozen heart there is a drop or two of love—just enough to feed the birds.
”
”
Henry Miller (Tropic of Cancer)
“
Co-founder of Gather Labs, Blaine Graboyes helped build a concierge wellness boutique and diagnostic lab.
”
”
Blaine Graboyes
“
Exactly!” said the Count. “So that they might remember, we must forget. But should we take umbrage at the fact? Should we feel shortchanged by the notion that their experiences for the moment may be richer than ours? I think not. For it is hardly our purpose at this late stage to log a new portfolio of lasting memories. Rather, we should be dedicating ourselves to ensuring that they taste freely of experience. And we must do so without trepidation. Rather than tucking in blankets and buttoning up coats, we must have faith in them to tuck and button on their own. And if they fumble with their newfound liberty, we must remain composed, generous, judicious. We must encourage them to venture out from under our watchful gaze, and then sigh with pride when they pass at last through the revolving doors of life. . . .” As if to illustrate, the Count gestured generously and judiciously toward the hotel’s entrance, while giving an exemplary sigh. Then he tapped the concierge’s desk.
”
”
Amor Towles (A Gentleman in Moscow)
“
To acquire customers, Baroo did not invest in traditional paid marketing, such as Facebook ads. Instead, the startup relied on the marketing efforts of apartment building partners and on word-of-mouth referrals from existing customers. Buildings would distribute a welcome gift from Baroo—a chew toy or leash—to new residents who owned pets. The team also hosted quarterly events for residents, such as “yappy hours” and pet Halloween. Finally, building concierge staff would recommend Baroo to residents. In exchange, the startup paid buildings a share of the revenue that it earned from their residents, averaging about 6 percent. Such revenue sharing is standard practice for service providers, like cable TV companies, that want access to residents.
”
”
Tom Eisenmann (Why Startups Fail: A New Roadmap for Entrepreneurial Success)
“
the Saint Jacques Hotel. Revolving doors led into a stark white lobby with an artificial fireplace that took up almost the entire length of one wall; on the other wall a concierge desk stretched forever. Janice asked the doorman where the business service center was and disappeared, heels clattering, down
”
”
Brendan Slocumb (The Violin Conspiracy)
“
Yes, I am a personal research concierge to a wide variety of people who hate the internet. - Linda Holmes, Flying Solo
”
”
Linda Holmes
“
In the center are the words The Personal Concierge, and radiating out like spokes on a wheel are lines that end in circled names: Bull, Leslee, Lamont, Kacy.
”
”
Elin Hilderbrand (Swan Song (Nantucket, #4))
“
I thought that the only action a man could perform without shame was to take his life, that he had no right to diminish himself in the succession of days and the inertia of misery. No elect, I kept telling myself, but those who committed suicide. Even now, I have more esteem for a concierge who hangs himself than for a living poet. Man is provisionallyl exempt from suicide: that is his one glory, his one excuse. But he is not aware of it, and calls cowardice the courage of those who dared to raise themselves by death above themselves. We are bound together by a tacit pact to go on to the last breath: this pact which cements our solidarity dooms us nonetheless - our entire race is stricken by its infamy. Without suicide, no salvation.
”
”
E M Cioran (Short History of Decay)
“
While in Kolkata, India, for this book, I stayed at the iconic Oberoi Grand. The concierge explained to me the hotel’s hiring philosophy: “You can’t bend mature bamboo. But if you get it as a young shoot, you can bend it, mold it. We hire them between the ages of 18 and 21 so we can mold them.” The concierge was one of only 15 double golden key (Clef d’Or) concierges in India, and he knew that sometimes having no experience is a huge advantage. Age doesn’t matter; an open mind does.
”
”
Timothy Ferriss (The 4-Hour Chef: The Simple Path to Cooking Like a Pro, Learning Anything, and Living the Good Life)
“
Can I go on one of those parade boats?" He laughed. "Maybe the hotel concierge can arrange something for you, Sir." "Can they?" I could not contain myself and was looking at Andy for approval. Andy replied, "Thank You, Lorenzo. We'll check with our hotel valet.
”
”
Young (Initiation (A Harem Boy's Saga Book 1))
“
the concierge and asked him to find a flower shop who’d deliver a dozen red roses. In
”
”
Robert Daniels (Wake the Devil (Jack Kale and Beth Sturgis, #2))
“
If we think about the world techno-utopians are envisioning, it may be hard for the average citizen to have the freedom and autonomy to enjoy meaningful work. Would a life where your daily existence relied on driving four hours a day for Uber, serving as a concierge for your Airbnb guests in the spare room, and spending your evenings doing crowdwork on Amazon’s Mechanical Turk meet Epicurus’s test? And would you have any time to live an “examined” life? Is the goal of tech success freedom, or addiction?
”
”
Jonathan Taplin (Move Fast and Break Things: How Facebook, Google, and Amazon Cornered Culture and Undermined Democracy)
“
Coworking spaces are created for the community and with the community in mind. It is not just a real estate business in which a physical space is rented: the role of the facilitator (or host, concierge, community leader, or any other title you want to use) is to enhance the connections and interactions of the coworkers to bring them value and to actively accelerate serendipity. It is a network, not just a place. It is not enough to put a bunch of people together in a room: you must work hard to create the right interactions that form a sense of community.
”
”
Ramón Suárez (The Coworking Handbook: The Guide for Owners and Operators: Learn How To Open and Run a Successful Coworking Space)
“
The concierge was about 5’7” tall, blond hair, slightly balding, steely blue eyes, steel rimmed glasses, mid-forties and totally devoid of any apparent sense of humor. If this guy wasn’t a former SS officer I’d never see one. I greeted him and told him what I wanted to do. He looked at me very sternly and said, “Zo you vish to go to Zermatt, eh?” It was as if he was saying, “Are you papers in order?” It almost gave me a chill. As an American you’re born into freedom. You can’t imagine some government jerk or army officer questioning your right to go anywhere. It was just a brief flash for what it must have been like during the war and I didn’t like it one damn bit. It was a realization and I let it go.
”
”
W.R. Spicer (Sea Stories of a U.S. Marine Book 3 ON HER MAJESTY'S SERVICE)
“
Our goal at Detour is to provide quality assured, professional, reliable and exciting excursions, tours and concierge services to all our guests while visiting our beautiful Island.
”
”
Detour Roatan
“
Then we sat in silence for a while, smoking cigarettes, surrounded by oyster shells, and finishing the wine. I was all at once very tired. I looked out into the narrow street, this strange, crooked corner where we sat, which was brazen now with the sunlight and heavy with people - people out will never understand. I ate abruptly, intolerably, with the longing to go home' not to that hotel, in one of the alleys of Paris, where concierge barred the way with my unpaid bill' but home, home across the ocean, to things and people I knew and understood' to those things, those places, those people which I will always helplessly, and in whatever bitterness of spirit, love above all else. I had never realized such a sentiment in myself before, and it frightened me. I saw myself, sharply, as a wonderer, and adventurer, rocking through the world, rocking thorough the world, anchored. I looked at Giovanni's face, which did not help me. He belonged to this strange city, which did not belong to me. I began to see that. While what was happening to me was not so strange as in all have comforted me to believe, yet it was strange beyond belief.
”
”
James Badlwin
“
Olympe is not one for affected charades, the way some people in the building are, to prove that because she is a well-brought-up-child-of-leftists-without-prejudices she is conversing with the concierge.
”
”
Muriel Barbery (The Elegance of the Hedgehog)
“
of my jacket pocket. By this point, with my full workday and tonight’s party of all parties to plan, I was more surprised when it wasn’t going off. A sound, deafening even by midtown Manhattan standards, hammered into my ears as I made the corner. Was it a jackhammer? A construction pile driver? Of course not, I thought, as I spotted a black kid squatting on the sidewalk, playing drums on an empty Spackle bucket. Luckily, I also spotted my lunch appointment, Aidan Beck, at the edge of the crowded street performance. Without preamble, I hooked elbows with the fair, scruffily handsome young man and pulled him into the chic Hudson. At the top of the neon-lit escalator, a concierge who looked like one of the happy, shiny cast members of High School Musical smiled from behind the Carrara marble check-in desk. “Hi. I called twenty minutes ago,” I said. “I’m Mrs. Smith. This is Mr. Smith. We’d like a room with a large double bed. The floor or view doesn’t matter. I’m paying cash. I’m really in a rush.” The clerk took in my sweating face and the contrast between my sexy office attire and my much younger companion’s faded jeans and suede jacket with seeming approval. “Let’s get you to your room, then,” the über-happy concierge said without missing a beat.
”
”
James Patterson (10th Anniversary (Women's Murder Club, #10))
“
A concierge in a lavish hotel like this could make your life very easy—if he thought you were a rich, but occasionally confused, eccentric. Who’d had his luggage stolen. Though initially, there had been some hesitation on the man’s part. He’d asked if “Mr. Troy” could provide any identification whatsoever.
Lachlain had inched forward in his seat, staring him down for long moments, his expression balanced between anger at the question and embarrassment for the man for asking. “No.” The answer was casually threatening, succinct, subject-ending.
The man had jumped at the word as he might at an unexpected gun report. Then he’d swallowed and hesitated no more, even at the most bizarre demands. He hadn’t even raised an eyebrow when Lachlain wanted sunset and sunrise charts—or when he wanted to study them as he devoured a twenty-ounce steak.
”
”
Kresley Cole (A Hunger Like No Other (Immortals After Dark, #1))
“
Remember, in terms of ethical turpitude, we lawyers have a very specific reputation on the market, but above and beyond every other shortcoming, even the most despicable kinds of self-interest, what we are is gossips. We're worse than shampooists, worse than concierges, worse than journalists, worse than body-builders, worse than university professors, worse than elementary school janitors, worse than barbers, worse than politicians, worse than neighborhood poets, worse than lifeguards. Name any other category or profession you can think of: we're worse.
Diego De Silva
I Hadn't Understood
”
”
Diego De Silva
“
Who has ever heard of a maid and a concierge making use of their afternoon break to ponder the cultural significance of interior decoration? You would be surprised by what ordinary little people come out with.
”
”
Muriel Barbery (The Elegance of the Hedgehog)
“
Henry Ford once said, referring to his Model-T, the bestselling car of all time,fn7 “The customer can have any color he wants, so long as it’s black.” He understood something that businesspeople seem to have forgotten: Serving the customer (“customer service”) is not becoming a personal concierge and catering to their every whim and want. Customer service is providing an excellent product at an acceptable price and solving legitimate problems (lost packages, replacements, refunds, etc.) in the fastest manner possible. That’s it.
”
”
Timothy Ferriss (The 4-Hour Work Week: Escape the 9-5, Live Anywhere and Join the New Rich)
“
Every gray morning, day after gloomy day, secretaries, craftsmen, employees, petty civil servants, taxi drivers and concierges shoulder their burden so that the flower of French youth, duly housed and subsidized, can squander the fruit of all that dreariness upon the altar of ridiculous endeavors. (p. 248)
”
”
Muriel Barbery (The Elegance of the Hedgehog)
“
The Penultimate Hotel by Stewart Stafford
Enter sluggishly into the lobby,
A banquet is in progress in the restaurant,
They’re regurgitating reality from within,
And then eating their young.
An apocalyptic porter has radioactive cubes in the lift,
Housekeeping will have ten thousand years of light,
But the sheets in the rooms,
Will all turn to cream cheese.
The cooks in the kitchen are breaking bones and rules,
Creating a cake that stretches to infinity,
Babel babble with protesting eggs,
All baked in a hellfire oven.
The concierge gives out tips,
And tells guests they are awful and to leave,
While simultaneously tattooing diabolical potion recipes,
Inside a willing bellhop’s eyelids.
© 2021, Stewart Stafford. All rights reserved.
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Stewart Stafford