Communication Is Important Quotes

Loneliness does not come from having no people about one, but from being unable to communicate the things that seem important to oneself, or from holding certain views which others find inadmissible.

The most important thing in communication is hearing what isn't being said. The art of reading between the lines is a life long quest of the wise.

Anything that’s human is mentionable, and anything that is mentionable can be more manageable. When we can talk about our feelings, they become less overwhelming, less upsetting, and less scary. The people we trust with that important talk can help us know that we are not alone.

The most important thing in communication is to hear what isn't being said.

Being honest may not get you a lot of friends but it’ll always get you the right ones.

A primary object should be the education of our youth in the science of government. In a republic, what species of knowledge can be equally important? And what duty more pressing than communicating it to those who are to be the future guardians of the liberties of the country?

One of the most important things you can do on this earth is to let people know they are not alone.

There is something at the bottom of every new human thought, every thought of genius, or even every earnest thought that springs up in any brain, which can never be communicated to others, even if one were to write volumes about it and were explaining one's idea for thirty-five years; there's something left which cannot be induced to emerge from your brain, and remains with you forever; and with it you will die, without communicating to anyone perhaps the most important of your ideas.

Loneliness does not come from having no people around you, but from being unable to communicate the things that seem important to you.

it’s important to make sure that we’re talking with each other in a way that heals, not in a way that wounds.

A soul mate is someone to whom we feel profoundly connected, as though the communication and communing that take place between us were not the product of intentional efforts, but rather a divine grace. This kind of relationship is so important to the soul that many have said there is nothing more precious in life.

Encouragement requires empathy and seeing the world from your spouse's perspective. We must first learn what is important to our spouse. Only then can we give encouragement. With verbal encouragement, we are trying to communicate, "I know. I care. I am with you. How can I help?" We are trying to show that we believe in him and in his abilities. We are giving credit and praise.

As a child I felt myself to be alone, and I am still, because I know things and must hint at things which others apparently know nothing of, and for the most part do not want to know. Loneliness does not come from having no people about one, but from being unable to communicate the things that seem important to oneself, or from holding certain views which others find inadmissible.

I think most people are just trying to be happy, and that most of their actions, however misguided, are in line with that goal. Most people just want to feel they belong somewhere, want to be loved, and want to feel they're important to someone. If you really examine all the wrongheaded and messed-up things they do, they can most often be traced back to that basic desire. The abusers, the addicted, the cruel and unpleasant, the manipulators --these are just people who started this quest for happiness in the basement of their lives. Someone communicated to them through word or deed that they were undeserving, so they think they have to claw their way there over the backs of others, leaving scars and creating damage. Of course, they only create more misery for themselves and others.

A tree’s most important means of staying connected to other trees is a “wood wide web” of soil fungi that connects vegetation in an intimate network that allows the sharing of an enormous amount of information and goods.

How can cosmic religious feeling be communicated from one person to another, if it can give rise to no definite notion of a God and no theology? In my view, it is the most important function of art and science to awaken this feeling and keep it alive in those who are receptive to it.

The most important things to say are those which often I did not think necessary for me to say — because they were too obvious.

You push the TRUTH off a cliff, but it will always fly. You can submerge the TRUTH under water, but it will not drown. You can place the TRUTH in the fire, but it will survive. You can bury the TRUTH beneath the ground, but it will arise. TRUTH always prevails!

Do not waste the precious moments of this, your present reality, seeking to unveil all of life's secrets. Those secrets are a secret for a reason. Grant your God the benefit of the doubt. Use your NOW moment for the Highest Purpose- the creation and the expression of WHO YOU REALLY ARE. Decide who you are- who you want to be-and then do everything in your power to be that. It is not nearly so important how well a message is received as how well it is sent. You cannot take responsibility for how well another accepts your truth; you can only ensure how well it is communicated. And by how well, I don't mean merely how clearly; I mean how lovingly, how compassionately, how sensitively, how courageously, and how completely. If you think your life is about DOINGNESS, you do not understand what you are about. Your soul doesn't care what you do for a living-and when your life is over, neither will you. Your soul cares only about what you're BEING while you're doing whatever you're doing. It is a state of BEINGNESS the soul is after, not a state of doingness.

If someone were to ask whether communications skills or meekness is most important to a marriage, I'd answer meekness, hands down. You can be a superb communicator but still never have the humility to ask, 'Is it I?' Communication skills are no substitute for Christlike attributes. As Dr. Douglas Brinley has observed, 'Without theological perspectives, secular exercises designed to improve our relationship and our communication skills (the common tools of counselors and marriage books) will never work any permanent change in one's heart: they simply develop more clever and skilled fighters!

It's important to remember that even with effective communication, some problems won't be solved immediately. What's vital is your partner's response--whether he or she is concerned about your well-being, has your best interests in mind, and is willing to work on things.

Our inventions are wont to be pretty toys, which distract our attention from serious things. They are but improved means to an unimproved end, an end which it was already but too easy to arrive at; as railroads lead to Boston or New York. We are in great haste to construct a magnetic telegraph from Maine to Texas; but Maine and Texas, it may be, have nothing important to communicate.

Art isn't only a painting. Art is anything that's creative, passionate, and personal. And great art resonates with the viewer, not only with the creator. What makes someone an artist? I don't think is has anything to do with a paintbrush. There are painters who follow the numbers, or paint billboards, or work in a small village in China, painting reproductions. These folks, while swell people, aren't artists. On the other hand, Charlie Chaplin was an artist, beyond a doubt. So is Jonathan Ive, who designed the iPod. You can be an artists who works with oil paints or marble, sure. But there are artists who work with numbers, business models, and customer conversations. Art is about intent and communication, not substances. An artists is someone who uses bravery, insight, creativity, and boldness to challenge the status quo. And an artists takes it personally. That's why Bob Dylan is an artist, but an anonymous corporate hack who dreams up Pop 40 hits on the other side of the glass is merely a marketer. That's why Tony Hsieh, founder of Zappos, is an artists, while a boiler room of telemarketers is simply a scam. Tom Peters, corporate gadfly and writer, is an artists, even though his readers are businesspeople. He's an artists because he takes a stand, he takes the work personally, and he doesn't care if someone disagrees. His art is part of him, and he feels compelled to share it with you because it's important, not because he expects you to pay him for it. Art is a personal gift that changes the recipient. The medium doesn't matter. The intent does. Art is a personal act of courage, something one human does that creates change in another.

The most important task of marketing is to communicate the value of your product to your audience.

Words themselves aren't that important. Even if somebody says words that shock you, or make you want to kill them, or make you tremble with emotion, the words themselves you tend to forget in time. Words are just tools we use to express or communicate something.

I realized that there were times when we talked not because we needed to communicate anything important, but simply because we each drew comfort from the other's voice

This is another paradox, that many of the most important impressions and thoughts in a person's life are ones that flash through your head so fast that fast isn't even the right word, they seem totally different from or outside of the regular sequential clock time we all live by, and they have so little relation to the sort of linear, one-word-after-another word English we all communicate with each other with that it could easily take a whole lifetime just to spell out the contents of one split-second's flash of thoughts and connections, etc. -- and yet we all seem to go around trying to use English (or whatever language our native country happens to use, it goes without saying) to try to convey to other people what we're thinking and to find out what they're thinking, when in fact deep down everybody knows it's a charade and they're just going through the motions. What goes on inside is just too fast and huge and all interconnected for words to do more than barely sketch the outlines of at most one tiny part of it at any given instant.

We are in great haste to construct a magnetic telegraph from Maine to Texas; but Maine and Texas, it may be, have nothing important to communicate... We are eager to tunnel under the Atlantic and bring the old world some weeks nearer to the new; but perchance the first news that will leak through into the broad flapping American ear will be that Princess Adelaide has the whooping cough.

Worry implies that we don't quite trust God is big enough, powerful enough, or loving enough to take care of what's happening in our lives. Stress says the things we are involved in are important enough to merit our impatience, our lack of grace towards others, or our tight grip of control. Basically, these two behaviors communicate that it's okay to sin and not trust God because the stuff in my life is somehow exceptional. Both worry and stress reek of arrogance. They declare our tendency to forget that we've been forgiven, that our lives are brief ... and that in the context of God's strength, our problems are small, indeed.

It's much easier to be convincing if you care about your topic. Figure out what's important to you about your message and speak from the heart.

Why do women waste their time trying to convince their insecure family members and girlfriends that they are beautiful? Self esteem is not a beauty cream that you can rub all over them and see instant results. Instead, convince them they are not stupid. Every intelligent woman knows outward beauty is a nip, tuck, chemical peel or diet away. If you don't like it, fix it.

The last and most important part of communication is the ability to say ‘no’.

If God places a child before you, and you are too busy to wield either a positive or negative influence...you just did the later! You communicated that the child doesn't matter and isn't important.

Ask your child for information in a gentle, nonjudgmental way, with specific, clear questions. Instead of “How was your day?” try “What did you do in math class today?” Instead of “Do you like your teacher?” ask “What do you like about your teacher?” Or “What do you not like so much?” Let her take her time to answer. Try to avoid asking, in the overly bright voice of parents everywhere, “Did you have fun in school today?!” She’ll sense how important it is that the answer be yes.

I rarely interacted much with anyone back then who wasn't retarded. When I did, it struck me how pompous and impatient they were, always measuring their words, twisting things around. Everybody was so obsessed with being understood. It made me sick.

Stay open to opportunity -- you never know where your next important connection will be made.

...why, when people write words do they capitalize “I”? Why not capitalize “You” too? For You are as important as I am. It’s hard for me to understand the human ways.

I started getting Mal's texts just before lunch. Mal: Awake Anne: Morning Mal: Going for a run with Jim Anne: Have fun! Mal: Back from run having lunch ... Mal:Your taste in music sucks Anne: Thanks Mal: Seriously, we need to talk it's that bad. Everything apart from Stage Dive needs to go. Anne: Wait. What are you doing? Mal:Fixing it. Anne: Mal, WTH are you doing? Mal: Making you new playlist wih decent shit. Relay Anne: K Thanks Mal: Bored again Mal: Ben's coming over to play Halo Anne: Great! But you don't have to tell me everything you do, Mal Mal: Davie says communication's important Mal: When are you on the rag? Davie said to find out if you want cupcakes or ice cream Anne: I want to not talk about this ever Mal: Bored. Ben's late Mal: Let's get a dog Anne: Apartment has no pets rule Mal: Nice green lace bra Anne: Get out of my drawers, Mal. Mal: Matching panties? Anne: GET OUT NOW. Mal: :) Mal: sext me Mal: Some on it'll be funny Mal: Plz? Mal: High level of unhealthy codependency traits exhibited by both parties relationship possibly bordeing on toxic Anne: WTF? Mal: Did magazine quiz. We need help- Especially you Anne:... Mal: Booking us couples counseling. Tues 4:15 alright? Anne: We are not going to counseling. Mal: What's wrong? Don't you love me anymore? Anne: Turning phone off now.

There is such a powerful eloquence in silence. True genius is knowing when to say nothing, to allow the experience, the moment itself, to carry the message, to say what needs to be said. Words are less important, less effective than feeling. When you can sit in perfect silence with someone, you truly know how to communicate.

I hear the words, the thoughts, the feeling tones, the personal meaning, even the meaning that is below the conscious intent of the speaker. Sometimes too, in a message which superficially is not very important, I hear a deep human cry that lies buried and unknown far below the surface of the person. So I have learned to ask myself, can I hear the sounds and sense the shape of this other person's inner world? Can I resonate to what he is saying so deeply that I sense the meanings he is afraid of, yet would like to communicate, as well as those he knows?

A pale, slightly luminescent form materialized in front of us. Mason. He looked the same as ever-or did he? The usual sadness was there, but I could see something else, something else I couldn't quite put my finger on. Panic? Frustration? I could have almost sworn it was fear, but honestly, what would a ghost have to be afraid of. "What's wrong?" asked Dimitri. "Do you see him?" I whispered. Dimitri followed my gaze. "See who?" "Mason." Mason's troubled expression grew darker. I might not have been able to adequately identify it, but I knew it wasn't anything good. The nauseous feeling within me intensified, but somehow, I knew it had nothing to do with him. "Rose...we should go back..." said Dimitri carefully. He still wasn't on board with me seeing ghosts. But I didn't move. Mason's face was saying something else to me-or trying to. There was something here, something important that I needed to know. But he couldn't communicate it. "What?" I asked. "What is it?" A look of frustration crossed his face. He pointed off behind me, the dropped his hand. "Tell me," I said, my frustration mirroring his. Dimitri was looking back and forth between me and Mason, though mason was probably only and empty space to him. I was too fixated on Mason to worry what Dimitri might think. There was something here. Something big. Mason opened his mouth, wanting to speak as in previous times but still unable to get the words out. Except, this time, after several agonizing seconds, he managed it. The words were nearly inaudible. "They're...coming....

An important thing to remember is, just because a person has problems communicating, doesn’t mean that person doesn’t want to communicate with others.

Humans have invented all kinds of symbols to communicate not only with other humans but more importantly with ourselves.

When we give our minds and our responsibility away, we give our lives away. If enough of us do it, we give the world away and that is precisely what we have been doing throughout known human history. This is why the few have always controlled the masses. The only difference today is that the few are now manipulating the entire planet because of the globalisation of business, banking and communications. The foundation of that control has always been the same : keep the people in ignorance, fear and at war with themselves,. Divide, rule and conquer while keeping the most important knowledge to yourself.

What happened is the least of it. It’s a novel, and once you’ve finished a novel, what happened in it is of little importance and soon forgotten. What matters are the possibilities and ideas that the novel’s imaginary plot communicates to us and infuses us with, a plot that we recall far more vividly than real events and to which we pay far more attention.

A dialogue is very important. It is a form of communication in which question and answer continue till a question is left without an answer. Thus the question is suspended between the two persons involved in this answer and question. It is like a bud with untouched blossoms . . . If the question is left totally untouched by thought, it then has its own answer because the questioner and answerer, as persons, have disappeared. This is a form of dialogue in which investigation reaches a certain point of intensity and depth, which then has a quality that thought can never reach.

If I went back to college again, I'd concentrate on two areas learning to write and to speak before an audience. Nothing in life is more important than the ability to communicate effectively.

Tact is the ability to formulate your thoughts, carefully choose your words and effectively communicate them without offending anyone. This is the most difficult skill to achieve, the best skill anyone can possess, and the most important skill in our daily lives.

I learned that effective communication starts with the understanding that there is MY point of view, (my truth), and someone else's point of view (his truth). Rarely is there one absolute truth, so people who believe that they speak THE truth are very silencing of others. When we realize and recognize that we can see things only from our own perspective, we can share our views in a nonthreatening way. Statements of opinion are always more constructive in the first person "I" form. The ability to listen is as important as the ability to speak. Miscommunication is always a two way street.

At the end of the day, some authors will endure and most, including some very good ones, will not. Why do I think reading is important? It is such an effective medium between mind and mind. We think largely in words. A medium made only of words doesn't impose the barrier of any other medium. It is naked and unprotected communication. That's how you get pregnant. May you always be so.

Anyone can say 'I love you', however so many other sayings carry more weight in a relationship: “I understand what you went through because I went through it too.” “I believe you and in you.” “I see the pain you are going through and we will conquer this together.” “I don’t want to change you. I just want to help you become the best version of yourself.” “You matter to me, therefore I will be there for you always.” "I will never keep things from you because you have my respect and friendship. If I find out someone is putting you down, I will stand up for you. ” “Your character will always shine when I speak about you because to damage your name is to damage ours.” “I will go to the ends of the earth to save you from yourself or others.” “What you have to say is important to me because I see you’re hurting and that hurts me, so I am going to listen. Together we will solve this problem.” “I don’t care about your past. That was yesterday. Today, we are going to start over because people make mistakes, but they don’t have to pay for them for the rest of their life.” "How can I help you get through this?" “In sickness or in health...I meant it and I will search the world to find a way to keep you in it because you mean that much to me.” “I don’t want to be your parent. I want to be your best friend, lover, cheering section, playmate and fill all the important parts of your soul. Together we will fill the rest as equals.

Nothing undermines change more than behavior by important individuals that is inconsistent with the verbal communication.

The best apologies are short, and don't go on to include explanations that run the risk of undoing them. An apology isn't the only chance you ever get to address the underlying issue. The apology is the chance you get to establish the ground for future communication. This is an important and often overlooked distinction.

It’s more important to understand what the other person is telling you, to listen to what they’re trying to communicate, than to be in a hurry to reply.

I steeled myself as best I could, and, with teeth gritted, using only one finger I typed: C U there E. I sat back, feeling a bit queasy. Illiterate communication was quicker, that was true, but not by much. I'd saved myself the trouble of typing four whole characters. Still, it was part of my new credo, trying new things. I'd tried it, and I very definitely did not like it. LOL could go and take a running jump. I wasn't made for illiteracy; it simply didn't come naturally. Although it's good to try new things and to keep an open mind, it's also extremely important to stay true to who you really are. I read that in a magazine at the hairdressers.

Raphael calls me every month,” said Ragnor. “Raphael knows that it is important to preserve good relations and maintain regular communication between the different Downworlder factions. I might add, Raphael always remembers important occasions in my life.” “I forgot your birthday one time sixty years ago!” said Magnus. “You need to let that go.” “It was fifty-eight years ago, for the record. And Raphael knows we need to maintain a united front against the Nephilim and not, for instance, sneak around with their underage sons,” Ragnor continued. “Alec is eighteen!” “Whatever,” said Ragnor. “Raphael would never date a Shadowhunter.” “Of course, why would he, when you two are in loooove?” Magnus asked. “‘Oooh, Raphael is always so professional.’ ‘Oooh, Raphael brought up the most interesting points in that meeting you forgot to attend.’ ‘Oooh, Raphael and I are planning a June wedding.’ Besides, Raphael would never date a Shadowhunter because Raphael has a policy of never doing anything that is awesome.

It was an old fear, a fear that has never left me: the fear that, in losing pieces of her life, mine lost intensity and importance. And the fact that she didn’t answer emphasized that preoccupation. However hard I tried in my letters to communicate the privilege of the days in Ischia, my river of words and her silence seemed to demonstrate that my life was splendid but uneventful, which left me time to write to her every day, while hers was dark but full.

There is no mistaking a real book when one meets it. It is like falling in love, and like that colossal adventure it is an experience of great social import. Even as the tranced swain, the booklover yearns to tell others of his bliss. He writes letters about it, adds it to the postscript of all manner of communications, intrudes it into telephone messages, and insists on his friends writing down the title of the find. Like the simple-hearted betrothed, once certain of his conquest, “I want you to love her, too!” It is a jealous passion also. He feels a little indignant if he finds that any one else has discovered the book, too.

In most collectivist cultures, direct confrontation of another person is considered rude and undesirable. The word no is seldom used, because saying “no” is a confrontation; “you may be right” and “we will think about it” are examples of polite ways of turning down a request. In the same vein, the word yes should not necessarily be inferred as an approval, since it is used to maintain the line of communication: “yes, I heard you” is the meaning it has in Japan.

But I'll add, that there is something at the bottom of every new human thought, every thought of genius, or even every earnest thought that springs up in any brain, which can never be communicated to others, even if one were to write volumes about it and were explaining one's idea for thirty-five years; there's something left which cannot be induced to emerge from your brain, and remains with you forever; and with it you will die, without communicating to anyone perhaps the most important of your ideas

Family and friends become oppressors the moment they teach you that loyalty is more important than what is done to people outside your social circle. What they are really saying is this: Save yourself because God is more interested in an intact family or social circle that looks righteous, rather than you being a person of integrity that has compassion for others. It is this absurdity that teaches the wrong version of God and creates the next generation of "me" centered individuals.

What’s important to remember is that while human beings in general can engage in toxic behaviors from time to time, abusers use these manipulation tactics as a dominant mode of communication. Toxic people such as malignant narcissists, psychopaths and those with antisocial traits engage in maladaptive behaviors in relationships that ultimately exploit, demean, and hurt their intimate partners, family members, and friends.

Phones are this generation's cigarettes. It's an addiction, dude, but it's not about communication, just like it's not about nicotine. It's about holding something in your hand that makes you feel important. It's about props. Drama. I'm just saying.

For no medium is excessively dangerous if its users understand what its dangers are. It is not important that those who ask the questions arrive at my answers or Marshall McLuhan's (quite different answers, by the way). This is an instance in which the asking of the questions is sufficient. To ask is to break the spell.

You don’t really understand people until you hear their life story. If you know their stories, you grasp their history, their hurts, their hopes and aspirations. You put yourself in their shoes. And just by virtue of listening and remembering what’s important to them, you communicate that you care and desire to add value.

It is important to keep in mind that to learn a language is not simply to learn a linguistic means of communication. It is also to learn the way of thinking and feeling of a people who speak and write a language which is different from ours. It is to learn the history and culture underlying their thoughts and emotions and so to learn to empathize with them.

APPROACH THIS DAY WITH AWARENESS OF WHO IS BOSS. As you make plans for the day, remember that it is I who orchestrate the events of your life. On days when things go smoothly, according to your plans, you may be unaware of My sovereign Presence. On days when your plans are thwarted, be on the lookout for Me! I may be doing something important in your life, something quite different from what you expected. It is essential at such times to stay in communication with Me, accepting My way as better than yours.

So, in the case of trees, being old doesn't mean being weak, bowed, and fragile. Quite the opposite, it means being full of energy and highly productive. This means elders are markedly more productive than young whippersnappers, and when it comes to climate change, they are important allies for human beings.

I am not easily frightened. Not because I am brave but because I know that I am dealing with human beings, and that I must try as hard as I can to understand everything that anyone ever does. And that was the real import of this morning: not that a disgruntled young Gestapo officer yelled at me, but that I felt no indignation, rather a real compassion,

To give to one another and receive from one another is the purpose of a relationship. We don’t need a lot of words. When we share time with someone, what is important is to communicate with feelings, not with words. But if we want to share words, we don’t need anything complicated. It’s just three words: “I love you.” That’s it. What makes you happy is not the love that other people feel for you, but the love you feel for other people.

Communication, intimacy and trust. Three of the most important ingredients that make a relationship last. Not the only ingredients, of course, but without these main staples, a couple can stay together but the relationship will end up being hollow, never reaching that deeper meaning that was created specifically for two people in love.

Many pedagogical experts argue that schools should switch to teaching “the four Cs”—critical thinking, communication, collaboration, and creativity.3 More broadly, they believe, schools should downplay technical skills and emphasize general-purpose life skills. Most important of all will be the ability to deal with change, learn new things, and preserve your mental balance in unfamiliar situations.

Do we not see that we are inarticulate? That is what defeats us. It is our inability to communicate to another how we are locked within ourselves, unable to say the simplest thing of importance to one another, any of us, even the most valuable, that makes our lives like those of a litter of kittens in a wood-pile.

There is nothing wrong with entertainment. As some psychiatrist once put it, we all build castles in the air. The problems come when we try to live in them. The communications media of the late nineteenth and early twentieth centuries, with telegraphy and photography at their center, called the peek-a-boo world into existence, but we did not come to live there until television. Television gave the epistemological biases of the telegraph and the photograph their most potent expression, raising the interplay of image and instancy to an exquisite and dangerous perfection. And it brought them into the home. We are by now well into a second generation of children for whom television has been their first and most accessible teacher and, for many, their most reliable companion and friend. To put it plainly, television is the command center of the new epistemology. There is no audience so young that it is barred from television. There is no poverty so abject that it must forgo television. There is no education so exalted that it is not modified by television. And most important of all, there is no subject of public interest—politics, news, education, religion, science, sports—that does not find its way to television. Which means that all public understanding of these subjects is shaped by the biases of television.

The invention of print, however, made it easier to manipulate public opinion, and the film and the radio carried the process further. With the development of television, and the technical advance which made it possible to receive and transmit simultaneously on the same instrument, private life came to an end. Every citizen, or at least every citizen important enough to be worth watching, could be kept for twenty-four hours a day under the eyes of the police and in the sound of official propaganda, with all other channels of communication closed. The possibility of enforcing not only complete obedience to the will of the State, but complete uniformity of opinion on all subjects, now existed for the first time.

Fiction has two uses. Firstly, it’s a gateway drug to reading. The drive to know what happens next, to want to turn the page, the need to keep going, even if it’s hard, because someone’s in trouble and you have to know how it’s all going to end … that’s a very real drive. And it forces you to learn new words, to think new thoughts, to keep going. To discover that reading per se is pleasurable. Once you learn that, you’re on the road to reading everything. And reading is key. There were noises made briefly, a few years ago, about the idea that we were living in a post-literate world, in which the ability to make sense out of written words was somehow redundant, but those days are gone: words are more important than they ever were: we navigate the world with words, and as the world slips onto the web, we need to follow, to communicate and to comprehend what we are reading. People who cannot understand each other cannot exchange ideas, cannot communicate, and translation programs only go so far. The simplest way to make sure that we raise literate children is to teach them to read, and to show them that reading is a pleasurable activity. And that means, at its simplest, finding books that they enjoy, giving them access to those books, and letting them read them. I don’t think there is such a thing as a bad book for children. Every now and again it becomes fashionable among some adults to point at a subset of children’s books, a genre, perhaps, or an author, and to declare them bad books, books that children should be stopped from reading. I’ve seen it happen over and over; Enid Blyton was declared a bad author, so was RL Stine, so were dozens of others. Comics have been decried as fostering illiteracy. It’s tosh. It’s snobbery and it’s foolishness. There are no bad authors for children, that children like and want to read and seek out, because every child is different. They can find the stories they need to, and they bring themselves to stories. A hackneyed, worn-out idea isn’t hackneyed and worn out to them. This is the first time the child has encountered it. Do not discourage children from reading because you feel they are reading the wrong thing. Fiction you do not like is a route to other books you may prefer. And not everyone has the same taste as you. Well-meaning adults can easily destroy a child’s love of reading: stop them reading what they enjoy, or give them worthy-but-dull books that you like, the 21st-century equivalents of Victorian “improving” literature. You’ll wind up with a generation convinced that reading is uncool and worse, unpleasant. We need our children to get onto the reading ladder: anything that they enjoy reading will move them up, rung by rung, into literacy. [from, Why our future depends on libraries, reading and daydreaming]

Outside our consciousness there lies the cold and alien world of actual things. Between the two stretches the narrow borderland of the senses. No communication between the two worlds is possible excepting across the narrow strip. For a proper understanding of ourselves and of the world, it is of the highest importance that this borderland should be thoroughly explored.” Heinrich Hertz’ Keynote Address at the Imperial Palace, Berlin, August, 1891

Good listeners are no less rare or important than good communicators. Here, too, an unusual degree of confidence is the key—a capacity not to be thrown off course by, or buckle under the weight of, information that may deeply challenge certain settled assumptions. Good listeners are unfussy about the chaos which others may for a time create in their minds; they’ve been there before and know that everything can eventually be set back in its place. The

And the second [thing about the CBS EVENING NEWS that stands out in the mind of Michael J. Fox] was something Katie did later in the interview, as the drugs kicked in and the tremors segued into the jerkiness of dyskinesias. Somewhere in the contortions of making a point, my left arm detached the microphone clip from my jacket lapel. With no fuss and hardly a break in conversation or eye contact, she calmly leaned over and refastened it. Neither of us commented on it, but it was such an empathetic gesture, so far from anything patronizing or pitying, a simple kindness that allowed me the dignity to carry on making a point more important than the superficiality of my physical circumstance... ...One thing was abundantly clear though, whether or not she was able to forget how much she liked me: with that single act of consideration, she made it abundantly clear how much she loved her father.

Scientists, for their part, need to be far more engaged with current public debates. They “should not be afraid of making their voice heard when the debate wanders into their field of expertise, be it medicine or history. Silence isn’t neuatrality; it is supporting the status quo. Of course, it is extremely important to go on doing academic research and to publish the results in scientific journals that only a few experts read. But it is equally important to communicate the latest scientific theories to the general public through popular-science books, and even through the skilful use of art and fiction.

If you have to be told how you should feel then those feelings are not strong enough to make you feel alive; they become rules that don’t fit your life script. Not every person will place the same importance as you do on one of the six human needs: certainty, variety, significance, connection/love, growth or contributions. When you know what is most important for yourself and learn to recognize what need is the most important to others, then you can begin to unlock the real reason behind conflict.

From time to time, Musk will send out an e-mail to the entire company to enforce a new policy or let them know about something that’s bothering him. One of the more famous e-mails arrived in May 2010 with the subject line: Acronyms Seriously Suck: There is a creeping tendency to use made up acronyms at SpaceX. Excessive use of made up acronyms is a significant impediment to communication and keeping communication good as we grow is incredibly important. Individually, a few acronyms here and there may not seem so bad, but if a thousand people are making these up, over time the result will be a huge glossary that we have to issue to new employees. No one can actually remember all these acronyms and people don’t want to seem dumb in a meeting, so they just sit there in ignorance. This is particularly tough on new employees. That needs to stop immediately or I will take drastic action—I have given enough warnings over the years. Unless an acronym is approved by me, it should not enter the SpaceX glossary. If there is an existing acronym that cannot reasonably be justified, it should be eliminated, as I have requested in the past. For example, there should be no “HTS” [horizontal test stand] or “VTS” [vertical test stand] designations for test stands. Those are particularly dumb, as they contain unnecessary words. A “stand” at our test site is obviously a *test* stand. VTS-3 is four syllables compared with “Tripod,” which is two, so the bloody acronym version actually takes longer to say than the name! The key test for an acronym is to ask whether it helps or hurts communication. An acronym that most engineers outside of SpaceX already know, such as GUI, is fine to use. It is also ok to make up a few acronyms/contractions every now and again, assuming I have approved them, eg MVac and M9 instead of Merlin 1C-Vacuum or Merlin 1C-Sea Level, but those need to be kept to a minimum.

But the most astonishing thing about trees is how social they are. The trees in a forest care for each other, sometimes even going so far as to nourish the stump of a felled tree for centuries after it was cut down by feeding it sugars and other nutrients, and so keeping it alive. Only some stumps are thus nourished. Perhaps they are the parents of the trees that make up the forest of today. A tree’s most important means of staying connected to other trees is a “wood wide web” of soil fungi that connects vegetation in an intimate network that allows the sharing of an enormous amount of information and goods. Scientific research aimed at understanding the astonishing abilities of this partnership between fungi and plant has only just begun. The reason trees share food and communicate is that they need each other. It takes a forest to create a microclimate suitable for tree growth and sustenance. So it’s not surprising that isolated trees have far shorter lives than those living connected together in forests. Perhaps the saddest plants of all are those we have enslaved in our agricultural systems. They seem to have lost the ability to communicate, and, as Wohlleben says, are thus rendered deaf and dumb. “Perhaps farmers can learn from the forests and breed a little more wildness back into their grain and potatoes,” he advocates, “so that they’ll be more talkative in the future.” Opening

I have always felt that suicide was connected to communication. Not due to a lack of opportunity, but to an impossibility to communicate and be understood. It can be frustrating to try to share something with somebody, something important and real to you, and see in the face of another person that he doesn't care or, worse still, simply doesn't understand you. Of course, it is inevitable that this will happen from time to time, but imagine if it were always that way. Imagine if every time you tried to communicate and connect with another human being you fell short. If you never make any sense to anybody, if you never connect, you hold no value: you are truly alone. There are those who can survive as genuine outsiders, and then there are those who can't.

This matter of the “love” of pets is of immense import because many, many people are capable of “loving” only pets and incapable of genuinely loving other human beings. Large numbers of American soldiers had idyllic marriages to German, Italian or Japanese “war brides” with whom they could not verbally communicate. But when their brides learned English, the marriages began to fall apart. The servicemen could then no longer project upon their wives their own thoughts, feelings, desires and goals and feel the same sense of closeness one feels with a pet. Instead, as their wives learned English, the men began to realize that these women had ideas, opinions and aims different from their own. As this happened, love began to grow for some; for most, perhaps, it ceased. The liberated woman is right to beware of the man who affectionately calls her his “pet.

In some remote corner of the universe, poured out and glittering in innumerable solar systems, there once was a star on which clever animals invented knowledge. That was the highest and most mendacious minute of 'world history' — yet only a minute. After nature had drawn a few breaths the star grew cold, and the clever animals had to die. One might invent such a fable and still not have illustrated sufficiently how wretched, how shadowy and flighty, how aimless and arbitrary, the human intellect appears in nature. There have been eternities when it did not exist; and when it is done for again, nothing will have happened. For this intellect has no further mission that would lead beyond human life. It is human, rather, and only its owner and producer gives it such importance, as if the world pivoted around it. But if we could communicate with the mosquito, then we would learn that he floats through the air with the same self-importance, feeling within itself the flying center of the world. There is nothing in nature so despicable or insignificant that it cannot immediately be blown up like a bag by a slight breath of this power of knowledge; and just as every porter wants an admirer, the proudest human being, the philosopher, thinks that he sees on the eyes of the universe telescopically focused from all sides on his actions and thoughts.

He knew very well that the great majority of human conversation is meaningless. A man can get through most of his days on stock answers to stock questions, he thought. Once he catches onto the game, he can manage with an assortment of grunts. This would not be so if people listened to each other, but they don't. They know that no one is going to say anything moving and important to them at that very moment. Anything important will be announced in the newspapers and reprinted for those who missed it. No one really wants to know how his neighbor is feeling, but he asks him anyway, because it is polite, and because he knows that his neighbor certainly will not tell him how he feels. What this woman and I say to each other is not important. It is the simple making of sounds that pleases us.

Marketing is not a department Do you have a marketing department? If not, good. If you do, don’t think these are the only people responsible for marketing. Accounting is a department. Marketing isn’t. Marketing is something everyone in your company is doing 24/7/365. Just as you cannot not communicate, you cannot not market: Every time you answer the phone, it’s marketing. Every time you send an e-mail, it’s marketing. Every time someone uses your product, it’s marketing. Every word you write on your Web site is marketing. If you build software, every error message is marketing. If you’re in the restaurant business, the after-dinner mint is marketing. If you’re in the retail business, the checkout counter is marketing. If you’re in a service business, your invoice is marketing. Recognize that all of these little things are more important than choosing which piece of swag to throw into a conference goodie bag. Marketing isn’t just a few individual events. It’s the sum total of everything you do.

Some recent work by E. Fermi and L. Szilárd, which has been communicated to me in manuscript, leads me to expect that the element uranium may be turned into a new and important source of energy in the immediate future. Certain aspects of the situation seem to call for watchfulness and, if necessary, quick action on the part of the Administration. ... This new phenomenon would also lead to the construction of bombs, and it is conceivable—though much less certain—that extremely powerful bombs of a new type may thus be constructed. A single bomb of this type, carried by boat or exploded in a port, might well destroy the whole port altogether with some of the surrounding territory. However, such bombs might well prove to be too heavy for transportation by air.

Knowledge of processes in the background early shaped my relationship to the world. Basically, that relationship was the same in my childhood as it is to this day. As a child I felt myself to be alone, and I am still, because I know things and must hint at things which others apparently know nothing of, and for the most part do not want to know. Loneliness does not come from having no people about one, but from being unable to communicate the things that seem important to oneself, or from holding certain views which others find inadmissible. The loneliness began with the experiences of my early dreams, and reached its climax at the time I was working on the unconscious. If a man knows more than others, he becomes lonely. But loneliness is not necessarily inimical to companionship, for no one is more sensitive to companionship than the lonely man, and companionship thrives only when each individual remembers his individuality and does not identify himself with others.” – (Memories Dreams and Reflections, Page 356)

Summary of the Science of Getting Rich There is a thinking stuff from which all things are made, and which, in its original state, permeates, penetrates, and fills the interspaces of the universe. A thought in this substance produces the thing that is imaged by the thought. Man can form things in his thought, and by impressing his thought upon formless substance can cause the thing he thinks about to be created. In order to do this, man must pass from the competitive to the creative mind; otherwise he cannot be in harmony with the Formless Intelligence, which is always creative and never competitive in spirit. Man may come into full harmony with the Formless Substance by entertaining a lively and sincere gratitude for the blessings it bestows upon him. Gratitude unifies the mind of man with the intelligence of Substance, so that man’s thoughts are received by the Formless. Man can remain upon the creative plane only by uniting himself with the Formless Intelligence through a deep and continuous feeling of gratitude. Man must form a clear and definite mental image of the things he wishes to have, to do, or to become; and he must hold this mental image in his thoughts, while being deeply grateful to the Supreme that all his desires are granted to him. The man who wishes to get rich must spend his leisure hours in contemplating his Vision, and in earnest thanksgiving that the reality is being given to him. Too much stress cannot be laid on the importance of frequent contemplation of the mental image, coupled with unwavering faith and devout gratitude. This is the process by which the impression is given to the Formless, and the creative forces set in motion. The creative energy works through the established channels of natural growth, and of the industrial and social order. All that is included in his mental image will surely be brought to the man who follows the instructions given above, and whose faith does not waver. What he wants will come to him through the ways of established trade and commerce. In order to receive his own when it shall come to him, man must be active; and this activity can only consist in more than filling his present place. He must keep in mind the Purpose to get rich through the realization of his mental image. And he must do, every day, all that can be done that day, taking care to do each act in a successful manner. He must give to every man a use value in excess of the cash value he receives, so that each transaction makes for more life; and he must so hold the Advancing Thought that the impression of increase will be communicated to all with whom he comes in contact. The men and women who practice the foregoing instructions will certainly get rich; and the riches they receive will be in exact proportion to the definiteness of their vision, the fixity of their purpose, the steadiness of their faith, and the depth of their gratitude.

Look everywhere. There are miracles and curiosities to fascinate and intrigue for many lifetimes: the intricacies of nature and everything in the world and universe around us from the miniscule to the infinite; physical, chemical and biological functionality; consciousness, intelligence and the ability to learn; evolution, and the imperative for life; beauty and other abstract interpretations; language and other forms of communication; how we make our way here and develop social patterns of culture and meaningfulness; how we organise ourselves and others; moral imperatives; the practicalities of survival and all the embellishments we pile on top; thought, beliefs, logic, intuition, ideas; inventing, creating, information, knowledge; emotions, sensations, experience, behaviour. We are each unique individuals arising from a combination of genetic, inherited, and learned information, all of which can be extremely fallible. Things taught to us when we are young are quite deeply ingrained. Obviously some of it (like don’t stick your finger in a wall socket) is very useful, but some of it is only opinion – an amalgamation of views from people you just happen to have had contact with. A bit later on we have access to lots of other information via books, media, internet etc, but it is important to remember that most of this is still just opinion, and often biased. Even subjects such as history are presented according to the presenter’s or author’s viewpoint, and science is continually changing. Newspapers and TV tend to cover news in the way that is most useful to them (and their funders/advisors), Research is also subject to the decisions of funders and can be distorted by business interests. Pretty much anyone can say what they want on the internet, so our powers of discernment need to be used to a great degree there too. Not one of us can have a completely objective view as we cannot possibly have access to, and filter, all knowledge available, so we must accept that our views are bound to be subjective. Our understanding and responses are all very personal, and our views extremely varied. We tend to make each new thing fit in with the picture we have already started in our heads, but we often have to go back and adjust the picture if we want to be honest about our view of reality as we continually expand it. We are taking in vast amounts of information from others all the time, so need to ensure we are processing that to develop our own true reflection of who we are.

I don’t believe in boundaries, either for what we can do in our personal lives or for what life and intelligence can accomplish in our universe. We stand at a threshold of important discoveries in all areas of science. Without doubt, our world will change enormously in the next fifty years. We will find out what happened at the Big Bang. We will come to understand how life began on Earth. We may even discover whether life exists elsewhere in the universe. While the chances of communicating with an intelligent extra-terrestrial species may be slim, the importance of such a discovery means we must not give up trying. We will continue to explore our cosmic habitat, sending robots and humans into space. We cannot continue to look inwards at ourselves on a small and increasingly polluted and overcrowded planet. Through scientific endeavour and technological innovation, we must look outwards to the wider universe, while also striving to fix the problems on Earth. And I am optimistic that we will ultimately create viable habitats for the human race on other planets. We will transcend the Earth and learn to exist in space. This is not the end of the story, but just the beginning of what I hope will be billions of years of life flourishing in the cosmos. And one final point—we never really know where the next great scientific discovery will come from, nor who will make it. Opening up the thrill and wonder of scientific discovery, creating innovative and accessible ways to reach out to the widest young audience possible, greatly increases the chances of finding and inspiring the new Einstein. Wherever she might be. So remember to look up at the stars and not down at your feet. Try to make sense of what you see and wonder about what makes the universe exist. Be curious. And however difficult life may seem, there is always something you can do and succeed at. It matters that you don’t just give up. Unleash your imagination. Shape the future.

The political merchandisers appeal only to the weak­nesses of voters, never to their potential strength. They make no attempt to educate the masses into becoming fit for self-government; they are content merely to manipulate and exploit them. For this pur­pose all the resources of psychology and the social sciences are mobilized and set to work. Carefully se­lected samples of the electorate are given "interviews in depth." These interviews in depth reveal the uncon­scious fears and wishes most prevalent in a given so­ciety at the time of an election. Phrases and images aimed at allaying or, if necessary, enhancing these fears, at satisfying these wishes, at least symbolically, are then chosen by the experts, tried out on readers and audiences, changed or improved in the light of the information thus obtained. After which the political campaign is ready for the mass communicators. All that is now needed is money and a candidate who can be coached to look "sincere." Under the new dispen­sation, political principles and plans for specific action have come to lose most of their importance. The person­ality of the candidate and the way he is projected by the advertising experts are the things that really mat­ter. In one way or another, as vigorous he-man or kindly father, the candidate must be glamorous. He must also be an entertainer who never bores his audience. Inured to television and radio, that audience is accustomed to being distracted and does not like to be asked to con­centrate or make a prolonged intellectual effort. All speeches by the entertainer-candidate must therefore be short and snappy. The great issues of the day must be dealt with in five minutes at the most -- and prefera­bly (since the audience will be eager to pass on to something a little livelier than inflation or the H-bomb) in sixty seconds flat. The nature of oratory is such that there has always been a tendency among politicians and clergymen to over-simplify complex is­sues. From a pulpit or a platform even the most con­scientious of speakers finds it very difficult to tell the whole truth. The methods now being used to merchan­dise the political candidate as though he were a deo­dorant positively guarantee the electorate against ever hearing the truth about anything.

Depression, we are told over and over again, is a brain disease, a chemical imbalance that can be adjusted by antidepressant medication. In an informational brochure issued to inform the public about depression, the US National Institute for Mental Health tells people that 'depressive illnesses are disorders of the brain' and adds that 'important neurotransmitters - chemicals that brain cells use to communicate - appear to be out of balance'. This view is so widespread that it was even proffered by the editors of PLoS [Public Library of Science] Medicine in their summary that accompanied our article. 'Depression,' they wrote, 'is a serious medical illness caused by imbalances in the brain chemicals that regulate mood', and they went on to say that antidepressants are supposed to work by correcting these imbalances. The editors wrote their comment on chemical imbalances as if it were an established fact, and this is also how it is presented by drug companies. Actually, it is not. Instead, even its proponents have to admit that it is a controversial hypothesis that has not yet been proven. Not only is the chemical-imbalance hypothesis unproven, but I will argue that it is about as close as a theory gets in science to being dis-proven by the evidence.

Hence, it's obvious to see why in AA the community is so important; we are powerless over ourselves. Since we don't have immediate awareness of the Higher Power and how it works, we need to be constantly reminded of our commitment to freedom and liberation. The old patterns are so seductive that as they go off, they set off the association of ideas and the desire to give in to our addiction with an enormous force that we can't handle. The renewal of defeat often leads to despair. At the same time, it's a source of hope for those who have a spiritual view of the process. Because it reminds us that we have to renew once again our total dependence on the Higher Power. This is not just a notional acknowledgment of our need. We feel it from the very depths of our being. Something in us causes our whole being to cry out, “Help!” That's when the steps begin to work. And that, I might add, is when the spiritual journey begins to work. A lot of activities that people in that category regard as spiritual are not communicating to them experientially their profound dependence on the grace of God to go anywhere with their spiritual practices or observances. That's why religious practice can be so ineffective. The real spiritual journey depends on our acknowledging the unmanageability of our lives. The love of God or the Higher Power is what heals us. Nobody becomes a full human being without love. It brings to life people who are most damaged. The steps are really an engagement in an ever-deepening relationship with God. Divine love picks us up when we sincerely believe nobody else will. We then begin to experience freedom, peace, calm, equanimity, and liberation from cravings for what we have come to know are damaging—cravings that cannot bring happiness, but at best only momentary relief that makes the real problem worse.

Physiological stress, then, is the link between personality traits and disease. Certain traits — otherwise known as coping styles — magnify the risk for illness by increasing the likelihood of chronic stress. Common to them all is a diminished capacity for emotional communication. Emotional experiences are translated into potentially damaging biological events when human beings are prevented from learning how to express their feelings effectively. That learning occurs — or fails to occur — during childhood. The way people grow up shapes their relationship with their own bodies and psyches. The emotional contexts of childhood interact with inborn temperament to give rise to personality traits. Much of what we call personality is not a fixed set of traits, only coping mechanisms a person acquired in childhood. There is an important distinction between an inherent characteristic, rooted in an individual without regard to his environment, and a response to the environment, a pattern of behaviours developed to ensure survival. What we see as indelible traits may be no more than habitual defensive techniques, unconsciously adopted. People often identify with these habituated patterns, believing them to be an indispensable part of the self. They may even harbour self-loathing for certain traits — for example, when a person describes herself as “a control freak.” In reality, there is no innate human inclination to be controlling. What there is in a “controlling” personality is deep anxiety. The infant and child who perceives that his needs are unmet may develop an obsessive coping style, anxious about each detail. When such a person fears that he is unable to control events, he experiences great stress. Unconsciously he believes that only by controlling every aspect of his life and environment will he be able to ensure the satisfaction of his needs. As he grows older, others will resent him and he will come to dislike himself for what was originally a desperate response to emotional deprivation. The drive to control is not an innate trait but a coping style. Emotional repression is also a coping style rather than a personality trait set in stone. Not one of the many adults interviewed for this book could answer in the affirmative when asked the following: When, as a child, you felt sad, upset or angry, was there anyone you could talk to — even when he or she was the one who had triggered your negative emotions? In a quarter century of clinical practice, including a decade of palliative work, I have never heard anyone with cancer or with any chronic illness or condition say yes to that question. Many children are conditioned in this manner not because of any intended harm or abuse, but because the parents themselves are too threatened by the anxiety, anger or sadness they sense in their child — or are simply too busy or too harassed themselves to pay attention. “My mother or father needed me to be happy” is the simple formula that trained many a child — later a stressed and depressed or physically ill adult — into lifelong patterns of repression.

While making money was good, having meaningful work and meaningful relationships was far better. To me, meaningful work is being on a mission I become engrossed in, and meaningful relationships are those I have with people I care deeply about and who care deeply about me. Think about it: It’s senseless to have making money as your goal as money has no intrinsic value—its value comes from what it can buy, and it can’t buy everything. It’s smarter to start with what you really want, which are your real goals, and then work back to what you need to attain them. Money will be one of the things you need, but it’s not the only one and certainly not the most important one once you get past having the amount you need to get what you really want. When thinking about the things you really want, it pays to think of their relative values so you weigh them properly. In my case, I wanted meaningful work and meaningful relationships equally, and I valued money less—as long as I had enough to take care of my basic needs. In thinking about the relative importance of great relationships and money, it was clear that relationships were more important because there is no amount of money I would take in exchange for a meaningful relationship, because there is nothing I could buy with that money that would be more valuable. So, for me, meaningful work and meaningful relationships were and still are my primary goals and everything I did was for them. Making money was an incidental consequence of that. In the late 1970s, I began sending my observations about the markets to clients via telex. The genesis of these Daily Observations (“ Grains and Oilseeds,” “Livestock and Meats,” “Economy and Financial Markets”) was pretty simple: While our primary business was in managing risk exposures, our clients also called to pick my brain about the markets. Taking those calls became time-consuming, so I decided it would be more efficient to write down my thoughts every day so others could understand my logic and help improve it. It was a good discipline since it forced me to research and reflect every day. It also became a key channel of communication for our business. Today, almost forty years and ten thousand publications later, our Daily Observations are read, reflected on, and argued about by clients and policymakers around the world. I’m still writing them, along with others at Bridgewater, and expect to continue to write them until people don’t care to read them or I die.

What we feel and how we feel is far more important than what we think and how we think. Feeling is the stuff of which our consciousness is made, the atmosphere in which all our thinking and all our conduct is bathed. All the motives which govern and drive our lives are emotional. Love and hate, anger and fear, curiosity and joy are the springs of all that is most noble and most detestable in the history of men and nations. The opening sentence of a sermon is an opportunity. A good introduction arrests me. It handcuffs me and drags me before the sermon, where I stand and hear a Word that makes me both tremble and rejoice. The best sermon introductions also engage the listener immediately. It’s a rare sermon, however, that suffers because of a good introduction. Mysteries beg for answers. People’s natural curiosity will entice them to stay tuned until the puzzle is solved. Any sentence that points out incongruity, contradiction, paradox, or irony will do. Talk about what people care about. Begin writing an introduction by asking, “Will my listeners care about this?” (Not, “Why should they care about this?”) Stepping into the pulpit calmly and scanning the congregation to the count of five can have a remarkable effect on preacher and congregation alike. It is as if you are saying, “I’m about to preach the Word of God. I want all of you settled. I’m not going to begin, in fact, until I have your complete attention.” No sermon is ready for preaching, not ready for writing out, until we can express its theme in a short, pregnant sentence as clear as crystal. The getting of that sentence is the hardest, most exacting, and most fruitful labor of study. We tend to use generalities for compelling reasons. Specifics often take research and extra thought, precious commodities to a pastor. Generalities are safe. We can’t help but use generalities when we can’t remember details of a story or when we want anonymity for someone. Still, the more specific their language, the better speakers communicate. I used to balk at spending a large amount of time on a story, because I wanted to get to the point. Now I realize the story gets the point across better than my declarative statements. Omit needless words. Vigorous writing is concise. A sentence should contain no unnecessary words, a paragraph no unnecessary sentences, for the same reason that a drawing should have no unnecessary lines and a machine no unnecessary parts. This requires not that the writer make all his sentences short, or that he avoid all detail and treat his subjects only in outline, but that every word tell. Limits—that is, form—challenge the mind, forcing creativity. Needless words weaken our offense. Listening to some speakers, you have to sift hundreds of gallons of water to get one speck of gold. If the sermon is so complicated that it needs a summary, its problems run deeper than the conclusion. The last sentence of a sermon already has authority; when the last sentence is Scripture, this is even more true. No matter what our tone or approach, we are wise to craft the conclusion carefully. In fact, given the crisis and opportunity that the conclusion presents—remember, it will likely be people’s lasting memory of the message—it’s probably a good practice to write out the conclusion, regardless of how much of the rest of the sermon is written. It is you who preaches Christ. And you will preach Christ a little differently than any other preacher. Not to do so is to deny your God-given uniqueness. Aim for clarity first. Beauty and eloquence should be added to make things even more clear, not more impressive. I’ll have not praise nor time for those who suppose that writing comes by some divine gift, some madness, some overflow of feeling. I’m especially grim on Christians who enter the field blithely unprepared and literarily innocent of any hard work—as though the substance of their message forgives the failure of its form.

Pay attention to everything the dying person says. You might want to keep pens and a spiral notebook beside the bed so that anyone can jot down notes about gestures, conversations, or anything out of the ordinary said by the dying person. Talk with one another about these comments and gestures. • Remember that there may be important messages in any communication, however vague or garbled. Not every statement made by a dying person has significance, but heed them all so as not to miss the ones that do. • Watch for key signs: a glassy-eyed look; the appearance of staring through you; distractedness or secretiveness; seemingly inappropriate smiles or gestures, such as pointing, reaching toward someone or something unseen, or waving when no one is there; efforts to pick at the covers or get out of bed for no apparent reason; agitation or distress at your inability to comprehend something the dying person has tried to say. • Respond to anything you don’t understand with gentle inquiries. “Can you tell me what’s happening?” is sometimes a helpful way to initiate this kind of conversation. You might also try saying, “You seem different today. Can you tell me why?” • Pose questions in open-ended, encouraging terms. For example, if a dying person whose mother is long dead says, “My mother’s waiting for me,” turn that comment into a question: “Mother’s waiting for you?” or “I’m so glad she’s close to you. Can you tell me about it?” • Accept and validate what the dying person tells you. If he says, “I see a beautiful place!” say, “That’s wonderful! Can you tell me more about it?” or “I’m so pleased. I can see that it makes you happy,” or “I’m so glad you’re telling me this. I really want to understand what’s happening to you. Can you tell me more?” • Don’t argue or challenge. By saying something like “You couldn’t possibly have seen Mother, she’s been dead for ten years,” you could increase the dying person’s frustration and isolation, and run the risk of putting an end to further attempts at communicating. • Remember that a dying person may employ images from life experiences like work or hobbies. A pilot may talk about getting ready to go for a flight; carry the metaphor forward: “Do you know when it leaves?” or “Is there anyone on the plane you know?” or “Is there anything I can do to help you get ready for takeoff?” • Be honest about having trouble understanding. One way is to say, “I think you’re trying to tell me something important and I’m trying very hard, but I’m just not getting it. I’ll keep on trying. Please don’t give up on me.” • Don’t push. Let the dying control the breadth and depth of the conversation—they may not be able to put their experiences into words; insisting on more talk may frustrate or overwhelm them. • Avoid instilling a sense of failure in the dying person. If the information is garbled or the delivery impossibly vague, show that you appreciate the effort by saying, “I can see that this is hard for you; I appreciate your trying to share it with me,” or “I can see you’re getting tired/angry/frustrated. Would it be easier if we talked about this later?” or “Don’t worry. We’ll keep trying and maybe it will come.” • If you don’t know what to say, don’t say anything. Sometimes the best response is simply to touch the dying person’s hand, or smile and stroke his or her forehead. Touching gives the very important message “I’m with you.” Or you could say, “That’s interesting, let me think about it.” • Remember that sometimes the one dying picks an unlikely confidant. Dying people often try to communicate important information to someone who makes them feel safe—who won’t get upset or be taken aback by such confidences. If you’re an outsider chosen for this role, share the information as gently and completely as possible with the appropriate family members or friends. They may be more familiar with innuendos in a message because they know the person well.