Vocabulary Learning Quotes

I've tried to get the angel to watch MTV so I can learn the vocabulary of your music, but even with the gift of tongues, I'm having trouble learning to speak hip-hop. Why is it that one can busta rhyme or busta move anywhere but you must busta cap in someone's ass? Is "ho" always feminine, and "muthafucka" always masculine, while "bitch" can be either? How many peeps in a posse, how much booty before baby got back, do you have to be all that to get all up in that, and do I need to be dope and phat to be da bomb or can I just be "stupid"? I'll not be singing over any dead mothers until I understand.

Few activities are as delightful as learning new vocabulary.

To love silence you must first learn Man's distorted vocabulary. Only when you have done so will you appreciate silence.

The most important thing is to read as much as you can, like I did. It will give you an understanding of what makes good writing and it will enlarge your vocabulary.

A good vocabulary is not acquired by reading books written according to some notion of the vocabulary of one's age group. It comes from reading books above one.

Every one has experienced how learning an appropriate name for what was dim and vague cleared up and crystallized the whole matter. Some meaning seems distinct almost within reach, but is elusive; it refuses to condense into definite form; the attaching of a word somehow (just how, it is almost impossible to say) puts limits around the meaning, draws it out from the void, makes it stand out as an entity on its own account.

I suppose the most important thing, the heaviest single factor in one's life, is whether one's born male or female. In most societies it determines one's expectations, activities, outlook, ethics, manners—almost everything. Vocabulary. Semiotic usages. Clothing. Even food. Women... women tend to eat less... It's extremely hard to separate the innate differences from the learned ones. Even where women participate equally with men in the society, they still after all do all the childbearing, and so most of the child-rearing....

He’d dreamt that watch for Adam when he left for Harvard. It was the closest he could come to a love letter; the language of affection had never felt right to Ronan. Clumsy. Overblown. False. Ronan speaking the language of another country, vocabulary learned from watching films on YouTube. But the watch—the watch told the time for whatever time zone Ronan was in, and it said exactly what Ronan meant to say. Think of where I am, it said. Think of me.

Erase from your vocabulary the word “someday.” Do not save things for “special occasions.” Take into account the fact that every day is special. Every day is a gift that we must appreciate and be thankful for. Wear your attractive clothes, wear your nice perfume, use your fine silverware and dishes, and drink from your expensive crystal glasses … just because. Live every day to the fullest and savor every minute of it.

There was a language specific to all things. The ability to learn another language in one arena, whether it was music, medicine, or finance, could be used to accelerate learning and other arenas, too.

and one of our vocabulary words was nonconformist. I just dug that word. I heard the explanation, the definition, and I felt like I had just learned about a new hero in a kick-ass Marvel comic book.

Vocabulary words are the building blocks of the internal learning structure. Vocabulary is also the tool to better define a problem, seek more accurate solutions, etc.

A good ruler has to learn his world's language, and that's different for every world, the language you don't hear just with your ears.

To enjoy and learn from what you read you must understand the meanings of the words a writer uses. You do yourself a grave disservice if you read around words you don’t know, or worse, merely guess at what they mean without bothering to look them up. For me, reading has always been not only a quest for pleasure and enlightenment but also a word-hunting expedition, a lexical safari.

Master stressed on other occasions the futility of mere book learning. “Do not confuse understanding with a larger vocabulary,” he remarked. “Sacred writings are beneficial in stimulating desire for inward realization, if one stanza at a time is slowly assimilated. Continual intellectual study results in vanity and the false satisfaction of an undigested knowledge.

I love words, and that’s what I want to do. There’s no better satisfaction than using precisely the right word in a conversation. I love the challenge of learning a new language, and I love discovering patterns. And I find it fascinating that words in other languages have crept into our vocabulary. ‘Cul-de-sac,’ ‘aficionado,’ tattoo...

when words are well chosen, well arranged, they generate gratifying experiences for the listener. It is not for utilitarian reasons alone that breadth of vocabulary and verbal fluency are among the most important qualifications for success as a business executive. Talking well enriches every interaction, and it is a skill that can be learned by everyone.

Milton's learned vocabulary [...] and his distant perspectives, represent the authoritative unintelligibility of the parents' speech as heard by the child.

What turns us on (or off) is learned from culture, in much the same way children learn vocabulary and accents from culture.

When we lose our spiritual vocabulary, we lose much more than words. We lose the power of speaking grace, forgiveness, love, and justice over others.

A lot of habitually creative people have preparation rituals linked to the setting in which they choose to start their day. By putting themselves into that environment, they start their creative day. The composer Igor Stravinsky did the same thing every morning when he entered his studio to work: He sat at the piano and played a Bach fugue. Perhaps he needed the ritual to feel like a musician, or the playing somehow connected him to musical notes, his vocabulary. Perhaps he was honoring his hero, Bach, and seeking his blessing for the day. Perhaps it was nothing more than a simple method to get his fingers moving, his motor running, his mind thinking music. But repeating the routine each day in the studio induced some click that got him started. In the end, there is no ideal condition for creativity. What works for one person is useless for another. The only criterion is this: Make it easy on yourself. Find a working environment where the prospect of wrestling with your muse doesn't scare you, doesn't shut you down. It should make you want to be there, and once you find it, stick with it. To get the creative habit, you need a working environment that's habit-forming. All preferred working states, no matter how eccentric, have one thing in common: When you enter into them, they compel you to get started.

The right hemisphere was not without some language—but only the most emotionally charged units of communication could lodge in that affective hemisphere; my vocabulary was now down to nine words. (This, I learned later, was exceptional, many victims of CVAs retain only two or three.) For the record, here is my entire vocabulary of manageable words: fuck, shit, piss, cunt, goddamn, motherfucker, asshole, peepee, and poopoo;

Unlearning the colonialism I was taught, the stories I've been told and I've told myself, is a daily practice, like learning a new language. You learn it by watching films, listening to the radio, reading books. Your ear gets attuned to it. You pick up the vocabulary, learn the system's grammar and mechanics. From there, you can understand and deconstruct it. Sure, learning a language is a solo task, but it helps to have conversation partners.

Great travel writing consists of equal parts curiosity, vulnerability and vocabulary. It is not a terrain for know-it-alls or the indecisive. The best of the genre can simply be an elegant natural history essay, a nicely writ sports piece, or a well-turned profile of a bar band and its music. A well-grounded sense of place is the challenge for the writer. We observe, we calculate, we inquire, we look for a link between what we already know and what we're about to learn. The finest travel writing describes what's going on when nobody's looking.

There is no ready vocabulary to describe the ways in which artists become artists, no recognition that artists must learn to be who they are (even as they cannot help being who they are.) We have a language that reflects how we learn to paint, but not how we learn to paint our paintings. How do you describe the [reader to place words here] that changes when craft swells to art? "Artists come together with the clear knowledge that when all is said and done, they will return to their studio and practice art alone. Period. That simple truth may be the deepest bond we share. The message across time from the painted bison and the carved ivory seal speaks not of the differences between the makers of that art and ourselves, but of the similarities. Today these similarities lay hidden beneath urban complexity -- audience, critics, economics, trivia -- in a self-conscious world. Only in those moments when we are truly working on our own work do we recover the fundamental connection we share with all makers of art. The rest may be necessary, but it's not art. Your job is to draw a line from your art to your life that is straight and clear.

[Cult] members learn a new vocabulary that is designed to constrict their thinking into absolute, black-and-white, thought-stopping clichés that conform to group ideology. (“Lock her up” and “Build the Wall” are Trumpian examples. Even his put-downs and nicknames—Crooked Hillary, Pocahontas for Elizabeth Warren—function to block other thoughts. Terms like “deep state” and “globalist” also act as triggers. They rouse emotion and direct attention.)

I’d love to see what the women wear, then.” “You wouldn’t believe what your eyes were seeing – and don’t ask me to describe it. I’d have to learn a whole new vocabulary first.

I was just a confused kid who’d learned the vocabulary of being gay from a world that hated fags.

Working as a white ally is tough, but certainly not impossible. Learning to listen is a virtue that whiteness has often avoided. I asked him to engage, to adopt the vocabulary of empathy, to develop fluidity in the dialect of hope and the language of racial understanding. It

Hive Queen: They never know anything. They don't have enough years in their little lives to come to an understanding of anything at all. And yet they think they understand. From earliest childhood, they delude themselves into thinking they comprehend the world, while all that's really going on is that they've got some primitive assumptions and prejudices. As they get older they learn a more elevated vocabulary in which to express their mindless pseudo- knowledge and bully other people into accepting their prejudices as if they were truth, but it all amounts to the same thing. Individually, human beings are all dolts. Pequenino: While collectively... Hive Queen: Collectively, they're a collection of dolts. But in all their scurrying around and pretending to be wise, throwing out idiotic half-understood theories about this and that, one or two of them will come up with some idea that is just a little bit closer to the truth than what was already known. And in a sort of fumbling trial and error, about half the time the truth actually rises to the top and becomes accepted by people who still don't understand it, who simply adopt it as a new prejudice to be trusted blindly until the next dolt accidentally comes up with an improvement.> Pequenino: So you're saying that no one is ever individually intelligent, and groups are even stupider than individuals-- and yet by keeping so many fools engaged in pretending to be intelligent, they still come up with some of the same results that an intelligent species would come up with. Hive Queen: Exactly.

Mio padre va nella camera di mia sorella per parlare con lei. Julia lo guarda. –  Ciao, papà. Ti serve qualcosa? –  Sì, Julia. Tuo fratello adesso si sta vestendo.  Voglio che prendiate questi.

Learn Languages the Right Way. Language acquisition games and abstract communicative method are bullshit. The second-best way to learn a foreign language is alone in a room doing skull-numbing rote memorization of vocabulary, grammar, key phrases, and colloquialisms. The best way is in bed.

How could this word be a party of May's vocabulary if neither one ever taught her? Just like that, she has deepened. Beneath her blond-white hair are these two new eyes that see what he can't guess. She is capable of withholding, then revealing. How has she learned to be this new thing that she is? He cups his hand to the back of her head, and holds her close, feeling already that all of it will pass too soon, that she is already becoming her own self, composed of secret knowledge.

Take the sailor," he said. "he signs on to a new ship. He's surrounded by nothing but strangers. Not only do they come from other towns and parts of his own country, but often from completely different nations. He has to learn to work with them. His vocabulary's broadened, he learns new words and grammar, and he comes across new ways of thinking. he turns into a different man, unlike the one who spends his life plowing the same old furrow. These are the men the world needs, not nationalists and warmongers.

Remember that those five hundred words an average Englishman uses are far from being the whole vocabulary of the language. You may learn another five hundred and another five thousand and yet another fifty thousand and still you may come across a further fifty thousand you have never heard of before, and nobody else either.

The left side of my brain had been shut down like a damaged section of a spinship being sealed off, airtight doors leaving the doomed compartments open to vacuum. I could still think. Control of the right side of my body soon returned. Only the language centers had been damaged beyond simple repair. The marvelous organic computer wedged in my skull had dumped its language content like a flawed program. The right hemisphere was not without some language—but only the most emotionally charged units of communication could lodge in that affective hemisphere; my vocabulary was now down to nine words. (This, I learned later, was exceptional, many victims of CVAs retain only two or three.) For the record, here is my entire vocabulary of manageable words: fuck, shit, piss, cunt, goddamn, motherfucker, asshole, peepee, and poopoo;

Our ability to accurately recognize and label emotions is often referred to as emotional granularity. In the words of Harvard psychologist Susan David, “Learning to label emotions with a more nuanced vocabulary can be absolutely transformative.

(My Jungian therapist taught me something that I find quite comforting—that although it feels like the palette of human feelings is limitless, in fact every emotional shade, like every color, is derived from just a few primary emotions: sad, mad, glad, scared. For those just learning an emotional vocabulary, as I was, it’s less overwhelming to learn to identify only four feelings.)

Geoffrey Miller notes that most adults have a vocabulary of about sixty thousand words. To build that vocabulary, children must learn ten to twenty words a day between the ages of eighteen months and eighteen years. And yet the most frequent one hundred words account for 60 percent of all conversations. The most common four thousand words account for 98 percent of conversations. Why do humans bother knowing

I mourn the mutual wounds inflicted in verbal battles with the “unsaved.” In fact, I have chosen to delete that particular term from my vocabulary as I have learned that even with my $500 European-designer bifocals, I cannot see into a person’s heart to know his spiritual condition. All I can do is tell the jagged tale of my own spiritual journey and declare that my life has been the better for having followed Christ.

Most adults have a vocabulary of around 60,000 words, meaning that children must learn 10 to 20 words a day between the ages of eight months and 18 years. And yet the most frequent 100 words account for 60% of all conversations. The most common 4000 words account for 98% of conversation.

In an astonishingly short time I reached the point where the language taught itself—where I learned to speak merely by speaking. This point is the place which students taught foreign languages in our schools and colleges find great difficulty in reaching. I think the main trouble is that they learn too much of a language at a time. A French child with a vocabulary of two hundred words can express more spoken ideas than a student of French can with a knowledge of two thousand.

So, what do you go for in a girl?” He crows, lifting a lager to his lips Gestures where his mate sits Downs his glass “He prefers tits I prefer ass. What do you go for in a girl?” I don’t feel comfortable The air left the room a long time ago All eyes are on me Well, if you must know I want a girl who reads Yeah. Reads. I’m not trying to call you a chauvinist Cos I know you’re not alone in this but… I want a girl who reads Who needs the written word & uses the added vocabulary She gleans from novels and poetry To hold lively conversation In a range of social situations I want a girl who reads Who’s heart bleeds at the words of Graham Greene Or even Heat magazine Who’ll tie back her hair while reading Jane Eyre And goes cover to cover with each water stones three for two offer but I want a girl who doesn’t stop there I want a girl who reads Who feeds her addiction for fiction With unusual poems and plays That she hunts out in crooked bookshops for days and days and days She’ll sit addicted at breakfast, soaking up the back of the cornflakes box And the information she gets from what she reads makes her a total fox Cos she’s interesting & unique & her theories make me go weak at the knees I want a girl who reads A girl who’s eyes will analyze The menu over dinner Who’ll use what she learns to kick my ass in arguments so she always ends the winner But she’ll still be sweet and she’ll still be flirty Cos she loves the classics and the classics are dirty So late at night she’d always have me in a stupor As she paraphrases the raunchier moments from the works of Jilly Cooper See, some guys prefer asses Some prefer tits And I’m not saying that I don’t like those bits But what’s more important What supersedes Is a girl with passion, wit and dreams So I’d like a girl who reads.

Indeed, in a 2007 study of humans, German researchers found that people learn vocabulary words 20 percent faster following exercise than they did before exercise, and that the rate of learning correlated directly with levels of BDNF. Along with that, people with a gene variation that robs them of BDNF are more likely to have learning deficiencies.

now the word trodde is gathering associations that it wouldn’t have if I had learned it off a list of vocabulary to be memorized.

Approaches to teaching and learning are dominated by a ‘slot-and-filler’ model, based on the separation of grammar and vocabulary. 

To sum up, I am suggesting that learning should be organised around messages, and not around grammar patterns or vocabulary. In

Learning to label emotions with a more nuanced vocabulary can be absolutely transformative.

As vocabulary is reduced, so are the number of feelings you can express, the number of events you can describe, the number of the things you can identify–Sheri S. Tepper

Bilingual individuals have been shown to have smaller vocabularies and to take longer in retrieving words from memory when compared to monolinguals.

In this life, persistence is the only way to get anything.

you can basically learn all the grammar and vocabulary you need to be fluent from Duolingo and then you just need to work on your speaking and listening comprehension

I have learned to avoid this. The goal is to communicate, not to impress readers with your vocabulary.

One cannot successfully express their ideas without having solid vocabulary skills.

One way to meet like-minded people is to attend classes or seminars, join clubs, or simply study and learn a new vocabulary. Soon you will meet new friends.

Beyond that, I learned about visual adaptation - what a picture can say, and what it can't. A picture's worth a thousand words, but its vocabulary is limited. A picture's no sesquipedalian.

I want my students to learn what life readers know: reading is its own reward. Reading is a university course in life; it makes us smarter by increasing our vocabulary and background knowledge of countless topics. Reading allows us to travel to destinations that we will never experience outside of the pages of a book. Reading is a way to find friends who have the same problems we do and who can give advice on solving those problems. Through reading, we can witness all that is noble, beautiful, or horrifying about other human beings. From a book’s characters, we can learn how to conduct ourselves. And most of all, reading is a communal act that connects you to other readers, comrades who have traveled to the same remarkable places that you have and been changed by them, too. Rewarding reading with prizes cheapens it, and undermines students’ chance to appreciate the experience of reading for the possibilities that it brings to their life. For students who read a lot, these programs are neither an incentive, nor a challenge. Yes, my classes participate in the schoolwide incentive programs when they are offered; after all, they would blaze past the requirements anyway. But I never let my students lose sight of what the true prize is; an appreciation of reading will add more to their life than a hundred days at Six Flags ever could.

Learning medicine consists in part of learning the language of medicine. A deeper understanding of judgments and choices also requires a richer vocabulary than is available in everyday language.

Let’s get down to the meaty part now. If you try to analyze a foreign language in a practical way, you’ll see that all languages consist of the following: Vocabulary Grammar Pronunciation (and Alphabet)

Tricoteuse (n.) A woman who knits; specifically, a woman who during the French Revolution would attend the guillotinings and knit while the heads were rolling. What I’ve learned from reading the OED has not been confined to vocabulary. I’ve also learned a good deal about the history of the unpleasantness of the human race, including the portrait of this unsympathetic character, the knitter who attends beheadings. Tripudiate

in a 2007 study of humans, German researchers found that people learn vocabulary words 20 percent faster following exercise than they did before exercise, and that the rate of learning correlated directly with levels of BDNF.

Liturgy means the work of the people. It means the labor we are to do. Liturgical formation, the work that shapes us, is this: praying the prayers we otherwise wish we could skip over, embodying them, posturing ourselves to be transformed by them, so that we can keep that posture and that work when we walk back out into the world. It is the way we learn the vocabulary of what we have seen, or maybe the promise of what we will see someday again. Maybe for the first time. We bring heaven in.

some of the first words a child learns are brand names, because they don’t have to sound them out. It becomes part of your environmental vocabulary [Whitney Curry Wimbish & Sarah Gerard, "The Binary Companion," LA Review of Books, January 22, 2015].

From him I have learned that prayer is not asking for what you think you want but asking to be changed in ways you can't imagine. To be more grateful, more able to see the good in what you have been given instead of always grieving for what might have been.

google “German mistranslations” and have some fun picking up new vocabulary. You probably won't need to re-inforce these words through study at all, because the brain is particularly good at remembering information that made us laugh or provoked a strong emotion.

A lifetime ago, when I was learning ancient Greek as an eight-year-old, the textbook the school used liked to remind one of the English words that derived from Greek: “graph” and “graphic” from grapho; “telephone” from phonos; that sort of thing. I will never forget my puzzlement when, in a vocabulary list, it presented the verb thaumazo, offering this helpful thought: “thaumazo, I wonder, or marvel at. This is easily remembered by thinking of the English word ‘thaumaturge.’” And I suppose that was true, since I’ve never forgotten it.

If you had gone around the table last night ticking off the Ten Commandments and asking for a show of hands to indicate transgression, you would have thought we were doing the wave. A gloss of the New Testament rules and you would have heard the rotator cuffs snapping. But if you had asked a simpler question -- "Who among you is proud of this?" -- I think you would have seen no hands, and this is what I love about that crew. Chipped and profane, they have taught me that there is a certain vocabulary you learn only through attrition and heartache.

Teaching a particular word can only be one step in the gradual learning of that word, so we should not spend too much time on it. The main opportunities for vocabulary teaching should be during intensive reading and when learners ask for words during speaking and writing activities.

there are adults who spend their lifetimes trying to achieve what you have. And even if they do, they achieve only a passable fluency – enough to get by, if they think hard and recall vocabulary before speaking – but nothing close to a native fluency where words come unbidden, without lag or labour. You, on the other hand, have already mastered the hardest parts of two language systems – the accents and rhythm, those unconscious quirks that adults take forever to learn, and even then, not quite. But you must maintain them. You can’t squander your natural gifts.

But the “jobs of the future” do not need scientists who have memorized the periodic table. In fact, business leaders say they are looking for creative, independent problem solvers in every field, not just math and science. Yet in most schools, STEM subjects are taught as a series of memorized procedures and vocabulary words, when they are taught at all. In 2009, only 3% of high school graduates had any credits in an engineering course. (National Science Board, 2012) Technology is increasingly being relegated to using computers for Internet research and test taking.

When I came to myself again, I said — ‘When I get so that I can do that, I’ll be able to raise the dead, and then I won’t have to pilot a steamboat to make a living. I want to retire from this business. I want a slush-bucket and a brush; I’m only fit for a roustabout. I haven’t got brains enough to be a pilot; and if I had I wouldn’t have strength enough to carry them around, unless I went on crutches.’ ‘Now drop that! When I say I’ll learn {footnote [‘Teach’ is not in the river vocabulary.]} a man the river, I mean it. And you can depend on it, I’ll learn him or kill him.

We had to learn their vocabularies in order to be able to run their problems. I could switch my vocabulary and speak highly technical for the programmers, and then tell the same things to the managers a few hours later but with a totally different vocabulary.” Innovation requires articulation.

One of the teacher’s main goals should be to help learners become independent vocabulary learners. They can become independent vocabulary learners by knowing how to decide what vocabulary is most useful to learn, by knowing how to learn it through the use of word cards and other strategies, by knowing how to meet the words again by doing lots of extensive reading and listening, and by finding opportunities to produce the words they have learnt through speaking and writing. Rather than teach vocabulary, teachers should be spending that time on training learners in vocabulary learning.

Greek is a wonderfully rich and expressive language, which makes it one of the harder of the European tongues to learn. The active vocabulary is much bigger than other European languages. The constructions and the different endings are not easy to master, especially if you are an English speaker.

In addition to the receptive learning technique, Elizabeth had been reading aloud to him, long ago replacing simple children’s books with far weightier texts. “Reading aloud promotes brain development,” she’d told him, quoting a research study she’d read. “It also speeds vocabulary accumulation.” It seemed to be working because, according to her notebook, he now knew 391 words.

I want my students to learn what life readers know: reading is its own reward. Reading is a university course in life; it makes us smarter by increasing our vocabulary and background knowledge of countless topics. Reading allows us to travel to destinations that we will never experience outside of the pages of a book. Reading is a way to find friends who have the same problems we do and who can give advice on solving those problems. Through reading, we can witness all that is noble, beautiful, or horrifying about other human beings. From a book’s characters, we can learn how to conduct ourselves. And most of all, reading is a communal act that connects you to other readers, comrades who have traveled to the same remarkable places that you have and been changed by them, too.

In my seminary teaching I appeared to be relatively orthodox, if by that one means using an orthodoxy vocabulary. I could still speak of God, sin and salvation, but always only in mythologized, secularized and worldly wise terms. God became the Liberator, sin became oppression and salvation became human effort. The trick was to learn to sound Christian while undermining traditional Christianity.

I hate textbooks. I hate how they shoehorn even the most incongruous words – like 'cup' and 'bookcase,' or 'pencil' and 'ashtray' – onto the same page, and then call it 'vocabulary.' In a conversation, the language is always fluid, moving, and you have to move with it. You walk and talk and see where the words come from, and where they should go. It was in this way that I learned to count like a Viking.

Eugene Peterson reminds us that “because we learned language so early in our lives we have no memory of the process” and would therefore imagine that it was we who took the initiative to learn how to speak. However, that is not the case. “Language is spoken into us; we learn language only as we are spoken to. We are plunged at birth into a sea of language. . . . Then slowly syllable by syllable we acquire the capacity to answer: mama, papa, bottle, blanket, yes, no. Not one of these words was a first word. . . . All speech is answering speech. We were all spoken to before we spoke.”109 In the years since Peterson wrote, studies have shown that children’s ability to understand and communicate is profoundly affected by the number of words and the breadth of vocabulary to which they are exposed as infants and toddlers. We speak only to the degree we are spoken to. It is therefore essential to the practice of prayer to recognize what Peterson calls the “overwhelming previousness of God’s speech to our prayers.”110 This theological principle has practical consequences. It means that our prayers should arise out of immersion in the Scripture. We should “plunge ourselves into the sea” of God’s language, the Bible. We should listen, study, think, reflect, and ponder the Scriptures until there is an answering response in our hearts and minds. It may be one of shame or of joy or of confusion or of appeal—but that response to God’s speech is then truly prayer and should be given to God. If the goal of prayer is a real, personal connection with God, then it is only by immersion in the language of the Bible that we will learn to pray, perhaps just as slowly as a child learns to speak.

Looking back now, I mourn the mutual wounds inflicted in verbal battles with the "unsaved". In fact, I have chosen to delete that particular term from my vocabulary as I have learned that even with my $500 European-designer bifocals, I cannot see into a person's heart to know his spiritual condition. All I can do is tell the jagged tale of my own spiritual journey and declare that my life has been better for having followed Christ.

Music is like spoken language, inextricable from its culture. If you don't learn a language early in life, its words will forever come out wrinkled and accented by another world, no matter how well you memorize or love the vocabulary, grammar, and cadences of a new language. This is why foreign "belly dancers" have always bothered me. The use of our music as a prop to wiggle and shimmy and jump around offends me. Eastern music is the soundtrack of me..

Novels begin and end with, consist of, and indeed in one sense are nothing but voices. So reading is learning to listen sensitively, and to tune in accurately, to varying frequencies and a developing programme. From the opening words a narrative voice begins to create its own characteristic personality and sensibility, whether it belongs to an 'author' or a 'character'. At the same time a reader is being created, persuaded to become the particular kind of reader the book requires. A relationship develops, which becomes the essential basis of the experience. In the modulation of the fictive voice, finally, through the creation of 'author' and 'reader* and their relationship, there is a definition of the nature and status of the experience, which will always imply a particular idea of ordering the world. So much is perhaps familiar enough, and a useful rhetoric of Voice' has developed. Yet I notice in my students and myself, when its vocabulary is in play, a tendency to become rather too abstract or technical, and above all too spatial and static. Perhaps we need to remind ourselves what it can be like to listen to close friends, talking animatedly and seriously in everyday experience, in order to make sure that a vocabulary which often points only to broad strategies does not tempt us to underplay the extraordinary resourcefulness, variety and fluctuation of the novelist's voice.

Many of the women and girls who participated in this book were precocious early talkers, often with extensive vocabularies. This does not mean that learning came/comes easily to them, on account of the neurotypical system they were/are expected to adhere to. We must not forget that, even in a learning environment, social requirements are always present, which means that our girl with ASD has to work doubly hard to make sense of both the social and the academic elements.

To be a good diagnostician, a physician needs to acquire a large set of labels for diseases, each of which binds an idea of the illness and its symptoms, possible antecedents and causes, possible developments and consequences, and possible interventions to cure or mitigate the illness. Learning medicine consists in part of learning the language of medicine. A deeper understanding of judgments and choices also requires a richer vocabulary than is available in everyday language.

The point is, education in its truest form, is the foundation of all human endeavors. It is the most noble of all the civilized elements of human consciousness. Education enables the humans to achieve their fullest mental and physical potential in both personal and social life. The ability of being educated is what distinguishes humans from animals. You can teach a cockatoo to repeat a bunch of vocabularies, but you cannot teach it to construct a space shuttle and go to the moon.

People who think that queer life consists of sex without intimacy are usually seeing only a tiny part of the picture, and seeing it through homophobic stereotype. The most fleeting sexual encounter is, in its way intimate. And in the way many gay men and lesbians live, quite casual sexual relations can develop into powerful and enduring friendships. Friendships, in turn, can cross into sexual relations and back. Because gay social life is not as ritualized and institutionalized as straight life, each relation is an adventure in nearly un-charted territory—whether it is between two gay men, or two lesbians, or a gay man and a lesbian, or among three or more queers, or between gay men and the straight women whose commitment to queer culture brings them the punishment of the "fag hag" label. There are almost as many kinds of relationship as there are people in combination. Where there are -patterns, we learn them from other queers, not from our-parents or schools or the state. Between tricks and lovers and exes and friends and fuckbuddies and bar friends and bar friends' tricks and tricks' bar friends and gal pals and companions "in the life," queers have an astonishing range of intimacies. Most have no labels. Most receive no public recognition. Many of these relations are difficult because the rules have to be invented as we go along. Often desire and unease add to their intensity, and their unpredictability. They can be complex and bewildering, in a way that arouses fear among many gay people, and tremendous resistance and resentment from many straight people. Who among us would give them up? Try standing at a party of queer friends and charting all the histories, sexual and nonsexual, among the people in the room. (In some circles this is a common party sport already.) You will realize that only a fine and rapidly shifting line separates sexual culture from many other relations of durability and care. The impoverished vocabulary of straight culture tells us that people should be either husbands and wives or (nonsexual) friends. Marriage marks that line. It is not the way many queers live. If there is such a thing as a gay way of life, it consists in these relations, a welter of intimacies outside the framework of professions and institutions and ordinary social obligations. Straight culture has much to learn from it, and in many ways has already begun to learn from it. Queers should be insisting on teaching these lessons. Instead, the marriage issue, as currently framed, seems to be a way of denying recognition to these relations, of streamlining queer relations into the much less troubling division of couples from friends.

A good writer is likely to know and use, or find out and use, the words for common architectural features, like "lintel," "newel post," "corbelling," "abutment," and the concrete or stone "hems" alongisde the steps leading up into churches or public buildings; the names of carpenters' or pumbers' tools, artists' materials, or whatever furniture, implements, or processes his characters work with; and the names of common household items, including those we do not usually hear named, often as we use them. Above all, the writer should stretch his vocabulary of ordinary words and idioms--words and idioms he sees all the time and knows how to use but never uses. I mean here not language that smells of the lamp but relatively common verbs, nouns, and adjectives. The serious-mined way to vocabulary is to read through a dictionary, making lists of all the common words one happens never to use. And of course the really serious-minded way is to study languages--learn Greek, Latin, and one or two modern languages. Among writers of the first rank one can name very few who were not or are not fluent in at least two. Tolstoy, who spoke Russian, French, and English easily, and other languages and dialects with more difficulty, studied Greek in his forties.

I'm in the unique position of being able to call my brother, straight out, a non-stop talker - which is a pretty vile thing to call somebody, I think - and yet at the same time to sit back, rather, I'm afraid, like a type with both sleeves full of aces, and effortlessly remember a whole legion of mitigating factors (and 'mitigating' is hardly the word for it). I can condense them all into one: By the time Seymour was in mid-adolescence - sixteen, seventeen - he not only had learned to control his native vernacular, his many, many less than elite New York speech mannerisms, but had by then already cone into his own true, bull's-eye, poet's vocabulary. His non-stop talks, his monologues, his nearharangues then came as close to pleasing from start to finish - for a good many of as, anyway -as, say, the bulk of Beethoven's output after lie ceased being encumbered with a sense of hearing, and maybe I'm thinking especially, though it seems a trifle picky, of the B-flat-major and C-sharp-minor quartets. Still, we were a family of seven children, originally. And, as it happened, none of us was in the least tongue-tied. It's an exceedingly weighty matter when six naturally profuse verbalizers and expounders have an undefeatable champion talker in the house. True, he never sought the title. And he passionately yearned to see one or another of us outpoint or simply outlast him in a conversation or an argument. Аз съм стигнал до завидното положение да мога направо да нарека брат си кречетало — което не е много ласкателно — и същевременно да седя спокойно, сякаш съм пълен господар на положението, и без усилие да си припомням цяла редица смекчаващи вината обстоятелства (при все че „смекчаващи вината“ едва ли е най-подходящият израз в случая). Мога да ги обобщя в едно: по времето, когато Сиймор бе достигнал средата на юношеската си възраст — на шестнайсет-седемнайсет години, — той не само владееше до съвършенство родния си език с всичките му тънкости, но си беше създал и собствен, много точен поетически речник. Неговата говорливост, неговите монолози, неговите едва ли не прокламации звучеха почти толкова приятно — поне за мнозина от нас, — колкото, да речем, повечето от творбите на Бетховен, създадени, след като се е освободил от бремето на слуха; макар и да звучи претенциозно, тук имам предвид по-специално квартетите в си бемол мажор и до диез миньор. В нашето семейство бяхме седем деца. И нито едно от тях не беше лишено в ни най-малка степен от дар слово. Е, не е ли голямо тегло, когато шестима словоохотливци и тълкуватели имат в къщата си един непобедим шампион по речовитост? Вярно, той никога не се е стремил към тази титла. Дори жадуваше някой от нас да го надмине ако не по красноречие, то поне до дългоречие в някой спор или прост разговор.

Returning to my own example, it’s a similar commitment that enables me to succeed with fixed scheduling. I, too, am incredibly cautious about my use of the most dangerous word in one’s productivity vocabulary: “yes.” It takes a lot to convince me to agree to something that yields shallow work. If you ask for my involvement in university business that’s not absolutely necessary, I might respond with a defense I learned from the department chair who hired me: “Talk to me after tenure.” Another tactic that works well for me is to be clear in my refusal but ambiguous in my explanation for the refusal. The key is to avoid providing enough specificity about the excuse that the requester has the opportunity to defuse it. If, for example, I turn down a time-consuming speaking invitation with the excuse that I have other trips scheduled for around the same time, I don’t provide details—which might leave the requester the ability to suggest a way to fit his or her event into my existing obligations—but instead just say, “Sounds interesting, but I can’t make it due to schedule conflicts.” In turning down obligations, I also resist the urge to offer a consolation prize that ends up devouring almost as much of my schedule (e.g., “Sorry I can’t join your committee, but I’m happy to take a look at some of your proposals as they come together and offer my thoughts”). A clean break is best.

Obviously, in those situations, we lose the sale. But we’re not trying to maximize each and every transaction. Instead, we’re trying to build a lifelong relationship with each customer, one phone call at a time. A lot of people may think it’s strange that an Internet company is so focused on the telephone, when only about 5 percent of our sales happen through the telephone. In fact, most of our phone calls don’t even result in sales. But what we’ve found is that on average, every customer contacts us at least once sometime during his or her lifetime, and we just need to make sure that we use that opportunity to create a lasting memory. The majority of phone calls don’t result in an immediate order. Sometimes a customer may be calling because it’s her first time returning an item, and she just wants a little help stepping through the process. Other times, a customer may call because there’s a wedding coming up this weekend and he wants a little fashion advice. And sometimes, we get customers who call simply because they’re a little lonely and want someone to talk to. I’m reminded of a time when I was in Santa Monica, California, a few years ago at a Skechers sales conference. After a long night of bar-hopping, a small group of us headed up to someone’s hotel room to order some food. My friend from Skechers tried to order a pepperoni pizza from the room-service menu, but was disappointed to learn that the hotel we were staying at did not deliver hot food after 11:00 PM. We had missed the deadline by several hours. In our inebriated state, a few of us cajoled her into calling Zappos to try to order a pizza. She took us up on our dare, turned on the speakerphone, and explained to the (very) patient Zappos rep that she was staying in a Santa Monica hotel and really craving a pepperoni pizza, that room service was no longer delivering hot food, and that she wanted to know if there was anything Zappos could do to help. The Zappos rep was initially a bit confused by the request, but she quickly recovered and put us on hold. She returned two minutes later, listing the five closest places in the Santa Monica area that were still open and delivering pizzas at that time. Now, truth be told, I was a little hesitant to include this story because I don’t actually want everyone who reads this book to start calling Zappos and ordering pizza. But I just think it’s a fun story to illustrate the power of not having scripts in your call center and empowering your employees to do what’s right for your brand, no matter how unusual or bizarre the situation. As for my friend from Skechers? After that phone call, she’s now a customer for life. Top 10 Ways to Instill Customer Service into Your Company   1. Make customer service a priority for the whole company, not just a department. A customer service attitude needs to come from the top.   2. Make WOW a verb that is part of your company’s everyday vocabulary.   3. Empower and trust your customer service reps. Trust that they want to provide great service… because they actually do. Escalations to a supervisor should be rare.   4. Realize that it’s okay to fire customers who are insatiable or abuse your employees.   5. Don’t measure call times, don’t force employees to upsell, and don’t use scripts.   6. Don’t hide your 1-800 number. It’s a message not just to your customers, but to your employees as well.   7. View each call as an investment in building a customer service brand, not as an expense you’re seeking to minimize.   8. Have the entire company celebrate great service. Tell stories of WOW experiences to everyone in the company.   9. Find and hire people who are already passionate about customer service. 10. Give great service to everyone: customers, employees, and vendors.

It strikes me that it would be more efficient, and more effective in learning terms, to shift our focus to the noun, since it is the noun that conveys the core meaning. So, instead of presenting the learner with a list of mixed sentences using make and do, we could provide examples of verbs that collocate with, for example, the noun appointment: You’ll need to make an appointment with the doctor. He failed to keep his appointment with the optician. I had a heavy cold and had to cancel my dental appointment. I’ll rearrange the appointment for Friday. This approach is referred to as a key word approach (Woolard 2005), and it feels intuitively closer to the way we actually store vocabulary: one senses that learners are more likely to retain the lexis when it is presented as above. In

For it is true historically that those who have shown the greatest subtlety with language have shown the greatest power to understand (this does not exclude Sophists, for Plato made the point that one must be able to see the truth accurately in order to judge one’s distance from it if he is practicing deception). To take a contemporary example which has statistical support: American universities have found that with few exceptions students who display the greatest mastery of words, as evidenced by vocabulary tests and exercises in writing, make the best scholastic records regardless of the department of study they enter. For physics, for chemistry, for engineering—it matters not how superficially unrelated to language the branch of study may be—command of language will prognosticate aptitude. Facility with words bespeaks a capacity to learn relations and grasp concepts; it is a means of access to the complex reality. Evidently

We are paying for and even submitting to the dictates of an ever-increasing, unceasingly-spawning class of human beings who should never have been born at all.1 —Margaret Sanger, The Pivot of Civilization In 2009, Hillary Clinton came to Houston, Texas, to receive the Margaret Sanger award from Planned Parenthood. Sanger was the founder of Planned Parenthood and the award is its highest prize. In receiving the award, Hillary said of Sanger, “I admire Margaret Sanger enormously, her courage, her tenacity, her vision. I am really in awe of her. There are a lot of lessons we can learn from her life and the cause she launched and fought for and sacrificed so greatly.”2 What was Margaret Sanger’s vision? What was the cause to which she devoted her life? Sanger is known as a champion of birth control, of providing women with the means to avoid unwanted pregnancies. But the real Margaret Sanger was very different from how she’s portrayed in Planned Parenthood brochures. The real Margaret Sanger did not want women in general to limit their pregnancies. She wanted white, wealthy, educated women to have more children, and poor, uneducated, black women to have none. “Unwanted” for Sanger didn’t mean unwanted by the mother—it meant unwanted by Sanger. Sanger’s influence contributed to the infamous Tuskegee experiments in which poor blacks were deliberately injected with syphilis without their knowledge. Today the Tuskegee Project is falsely portrayed as an example of southern backwardness and American bigotry; in fact, it was a progressive scheme carried out with the very eugenic goals that Margaret Sanger herself championed. In 1926, Sanger spoke to a Women’s Chapter of the Ku Klux Klan in New Jersey about her solution for reducing the black birthrate. She also sponsored a Negro Project specifically designed, in her vocabulary, to get rid of “human beings who should never have been born.” In one of her letters Sanger said, “We do not want word to get out that we are trying to exterminate the Negro population.”3 The racists loved it; other KKK speaking invitations followed. Now it may seem odd that a woman with such views would be embraced by Planned Parenthood—even odder that she would be a role model for Hillary Clinton. Why would they celebrate Sanger given her racist philosophy? In

The French language is one of the most widespread languages in terms of its presence around the world. It is the only language that can be found to be used commonly in every single continent. You may or may not be aware of the fact that French is derived from Latin, along with many other languages that it is similar to such as Spanish and Italian. If you already have some knowledge of Spanish or Italian, then learning French could be quite a breeze for you. Many languages change over time as different dialects and forms come into practice simply because of time passing and people changing. The interesting thing about the French language though is that there is a governing body whose main mission is to keep and protect the French language as close to its origin as possible in terms of word additions and changes to things like grammar or sentence structure. There are many changes proposed and rejected by this governing body in an effort to maintain its integrity to the past. This is different from the English language as many new words are being added to the dictionary all the time as societies grow, change and develop. The French language and its prominence are growing rapidly as many of the countries where French is a primary language are developing countries and thus they are growing and changing. What this means for the French language is that it is also growing and becoming more widespread as these countries develop.

The pathway is smooth. Why do you throw rocks before you?’ Using the Pain-to-Power Chart to help, you can begin to clear the rocks in front of you. These steps will help you clear the way: 1. Draw a large copy of the Pain-to-Power Chart and stick it on your wall. Just the simple act of making it larger will make you feel a little more powerful. You are already taking action! Remember that much of the trick of moving from pain to power is taking action – action is very powerful! Once the chart is on your wall it will always remind you of where you want to go in life – from pain to power. Awareness, knowledge, is half the battle. Having the chart on your wall will also help you to keep moving forward. 2. Put a pin at the place on the chart where you see yourself at this moment in your life. Are you in the middle, where you sometimes feel depressed and stuck, and at other times more in control? Or do you find yourself on the far left side, where there is little you are able to do to pull yourself out of the rut? Or perhaps you are already on the right side, where you feel you are really moving ahead with your life, with only a few areas that need to be worked on. I doubt that anyone reading this book has reached their goal of gaining total power over the self. Even the Buddhas don’t have power over their selves all the time! There are always new events that challenge a sense of personal power. 3. Each day look at the chart and ask yourself, ‘Do I see myself at the same place, or have I moved?’ Move the pin if you have moved. 4. If you keep in mind the way you want to go, it will help you make choices about what you are doing in your life. Before you take any action in life, ask yourself: ‘Is this action moving me to a more powerful place?’ If it isn’t, think again about doing it. A word of warning – if you go ahead anyway, knowing the action will keep you in a place of pain, don’t get angry with yourself about it. Use your mistakes to learn more about yourself. 5. Make your use of the chart fun. Having it as a game keeps you relaxed about how you are getting on. If you have children, they can create their own charts, and you can make a family game out of the fun of growing. 6. You might want to make different charts for different areas of your life. To be really powerful, you need to be in charge of all aspects of your life – your work, relationships, home, body, and so on. Often people are very powerful in some parts of their lives and very weak in others. For example, I am very powerful in terms of my career, but need to work on the area of exercise. To help you on your Pain-to-Power path, it’s important that you begin to develop Pain-to-Power words. The way you use words has a huge impact on the quality of your life. Certain words make you weaker; others make you powerful. Choose to move to Pain-to-Power Words as follows: PAIN-TO-POWER VOCABULARY • ‘I can’t’ suggests you have no control over your life, but ‘I won’t’ puts an issue in the area of choice. From this moment on, stop saying, ‘I can’t’.

The left side of my brain had been shut down like a damaged section of a spinship being sealed off, airtight doors leaving the doomed compartments open to vacuum. I could still think. Control of the right side of my body soon returned. Only the language centers had been damaged beyond simple repair. The marvelous organic computer wedged in my skull had dumped its language content like a flawed program. The right hemisphere was not without some language – but only the most emotionally charged units of communication could lodge in that affective hemisphere; my vocabulary was now down to nine words. (This, I learned later, was exceptional, many victims of CVAs retain only two or three.) For the record, here is my entire vocabulary of manageable words: fuck, shit, piss, cunt, goddamn, motherfucker, asshole, peepee, and poopoo. A quick analysis will show some redundancy here. I had at my disposal eight nouns which stood for six things; five of the eight nouns could double as verbs. I retained one indisputable noun and a single adjective which also could be used as a verb or expletive. My new language universe was comprised of four monosyllables, three compound words, and two baby-talk repetitions. My arena of literal expression offered four avenues to the topic of elimination, two references to human anatomy, one request for divine imprecation, one standard description of or request for coitus, and a coital variation which was no longer an option for me since my mother was deceased. All in all, it was enough.

And so, when I tell stories today about digital transformation and organizational agility and customer centricity, I use a vocabulary that is very consistent and very refined. It is one of the tools I have available to tell my story effectively. I talk about assumptions. I talk about hypotheses. I talk about outcomes as a measure of customer success. I talk about outcomes as a measurable change in customer behavior. I talk about outcomes over outputs, experimentation, continuous learning, and ship, sense, and respond. The more you tell your story, the more you can refine your language into your trademark or brand—what you’re most known for. For example, baseball great Yogi Berra was famous for his Yogi-isms—sayings like “You can observe a lot by watching” and “When you come to a fork in the road, take it.” It’s not just a hook or catchphrase, it helps tell the story as well. For Lean Startup, a best-selling book on corporate innovation written by Eric Ries, the words were “build,” “measure,” “learn.” Jeff Patton, a colleague of mine, uses the phrase “the differences that make a difference.” And he talks about bets as a way of testing confidence levels. He’ll ask, “What will you bet me that your idea is good? Will you bet me lunch? A day’s pay? Your 401(k)?” These words are not only their vocabulary. They are their brand. That’s one of the benefits of storytelling and telling those stories continuously. As you refine your language, the people who are beginning to pay attention to you start adopting that language, and then that becomes your thing.

He missed the women he’d never get to sleep with. On the other side of the room, tantalizing at the next table, that miracle passing by the taqueria window giving serious wake. They wore too much make up or projected complex emotions onto small animals, smiled exactly so, took his side when no one else would, listened when no one else cared to. They were old money or fretted over ludicrously improbable economic disasters, teetotaled or drank like sailors, pecked like baby birds at his lips or ate him up greedily. They carried slim vocabularies or stooped to conquer in the wordsmith board games he never got the hang of. They were all gone, these faceless unknowables his life’s curator had been saving for just the right moment, to impart a lesson he’d probably never learn. He missed pussies that were raring to go when he slipped a hand beneath the elastic rim of the night-out underwear and he missed tentative but coaxable recesses, stubbled armpits and whorled ankle coins, birthmarks on the ass shaped like Ohio, said resemblance he had to be informed of because he didn’t know what Ohio look like. The size. They were sweet-eyed or sad-eyed or so successful in commanding their inner turbulence so that he could not see the shadows. Flaking toenail polish and the passing remark about the scent of a nouveau cream that initiated a monologue about its provenance, special ingredients, magic powers, and dominance over all the other creams. The alien dent impressed by a freshly removed bra strap, a garment fancy or not fancy but unleashing big or small breasts either way. He liked big breasts and he liked small breasts; small breasts were just another way of doing breasts. Brains a plus but negotiable. Especially at 3:00am, downtown. A fine fur tracing an earlobe, moles at exactly the right spot, imperfections in their divine coordination. He missed the dead he’d never lose himself in, be surprised by, disappointed in.

Focus intently and beat procrastination.    Use the Pomodoro Technique (remove distractions, focus for 25 minutes, take a break).    Avoid multitasking unless you find yourself needing occasional fresh perspectives.    Create a ready-to-resume plan when an unavoidable interruption comes up.    Set up a distraction-free environment.    Take frequent short breaks. Overcome being stuck.    When stuck, switch your focus away from the problem at hand, or take a break to surface the diffuse mode.    After some time completely away from the problem, return to where you got stuck.    Use the Hard Start Technique for homework or tests.    When starting a report or essay, do not constantly stop to edit what is flowing out. Separate time spent writing from time spent editing. Learn deeply.    Study actively: practice active recall (“retrieval practice”) and elaborating.    Interleave and space out your learning to help build your intuition and speed.    Don’t just focus on the easy stuff; challenge yourself.    Get enough sleep and stay physically active. Maximize working memory.    Break learning material into small chunks and swap fancy terms for easier ones.    Use “to-do” lists to clear your working memory.    Take good notes and review them the same day you took them. Memorize more efficiently.    Use memory tricks to speed up memorization: acronyms, images, and the Memory Palace.    Use metaphors to quickly grasp new concepts. Gain intuition and think quickly.    Internalize (don’t just unthinkingly memorize) procedures for solving key scientific or mathematical problems.    Make up appropriate gestures to help you remember and understand new language vocabulary. Exert self-discipline even when you don’t have any.    Find ways to overcome challenges without having to rely on self-discipline.    Remove temptations, distractions, and obstacles from your surroundings.    Improve your habits.    Plan your goals and identify obstacles and the ideal way to respond to them ahead of time. Motivate yourself.    Remind yourself of all the benefits of completing tasks.    Reward yourself for completing difficult tasks.    Make sure that a task’s level of difficulty matches your skill set.    Set goals—long-term goals, milestone goals, and process goals. Read effectively.    Preview the text before reading it in detail.    Read actively: think about the text, practice active recall, and annotate. Win big on tests.    Learn as much as possible about the test itself and make a preparation plan.    Practice with previous test questions—from old tests, if possible.    During tests: read instructions carefully, keep track of time, and review answers.    Use the Hard Start Technique. Be a pro learner.    Be a metacognitive learner: understand the task, set goals and plan, learn, and monitor and adjust.    Learn from the past: evaluate what went well and where you can improve.

SELF-MANAGEMENT Trust We relate to one another with an assumption of positive intent. Until we are proven wrong, trusting co-workers is our default means of engagement. Freedom and accountability are two sides of the same coin. Information and decision-making All business information is open to all. Every one of us is able to handle difficult and sensitive news. We believe in collective intelligence. Nobody is as smart as everybody. Therefore all decisions will be made with the advice process. Responsibility and accountability We each have full responsibility for the organization. If we sense that something needs to happen, we have a duty to address it. It’s not acceptable to limit our concern to the remit of our roles. Everyone must be comfortable with holding others accountable to their commitments through feedback and respectful confrontation. WHOLENESS Equal worth We are all of fundamental equal worth. At the same time, our community will be richest if we let all members contribute in their distinctive way, appreciating the differences in roles, education, backgrounds, interests, skills, characters, points of view, and so on. Safe and caring workplace Any situation can be approached from fear and separation, or from love and connection. We choose love and connection. We strive to create emotionally and spiritually safe environments, where each of us can behave authentically. We honor the moods of … [love, care, recognition, gratitude, curiosity, fun, playfulness …]. We are comfortable with vocabulary like care, love, service, purpose, soul … in the workplace. Overcoming separation We aim to have a workplace where we can honor all parts of us: the cognitive, physical, emotional, and spiritual; the rational and the intuitive; the feminine and the masculine. We recognize that we are all deeply interconnected, part of a bigger whole that includes nature and all forms of life. Learning Every problem is an invitation to learn and grow. We will always be learners. We have never arrived. Failure is always a possibility if we strive boldly for our purpose. We discuss our failures openly and learn from them. Hiding or neglecting to learn from failure is unacceptable. Feedback and respectful confrontation are gifts we share to help one another grow. We focus on strengths more than weaknesses, on opportunities more than problems. Relationships and conflict It’s impossible to change other people. We can only change ourselves. We take ownership for our thoughts, beliefs, words, and actions. We don’t spread rumors. We don’t talk behind someone’s back. We resolve disagreements one-on-one and don’t drag other people into the problem. We don’t blame problems on others. When we feel like blaming, we take it as an invitation to reflect on how we might be part of the problem (and the solution). PURPOSE Collective purpose We view the organization as having a soul and purpose of its own. We try to listen in to where the organization wants to go and beware of forcing a direction onto it. Individual purpose We have a duty to ourselves and to the organization to inquire into our personal sense of calling to see if and how it resonates with the organization’s purpose. We try to imbue our roles with our souls, not our egos. Planning the future Trying to predict and control the future is futile. We make forecasts only when a specific decision requires us to do so. Everything will unfold with more grace if we stop trying to control and instead choose to simply sense and respond. Profit In the long run, there are no trade-offs between purpose and profits. If we focus on purpose, profits will follow.