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Being a highlighter is about constantly searching for the good in people. When you tell people they are good, they become better. When you search for whatβs good, you feel great.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People (Portfolio Non Fiction))
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Next to physical survival, the greatest need of a human being is psychological survivalβto be understood, to be affirmed, to be validated, to be appreciated. βStephen Covey
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People (Portfolio Non Fiction))
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When you try to be the same as everyone else, itβs boring. When you try to fit into a mold, you become forgettable. When you try to be βnormal,β you become dull. Just be yourself, because no one is like you. If youβre a little weird, own it. The right people will like you for it.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People (Portfolio Non Fiction))
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If you want to go fast, go alone. If you want to go far, go together.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Whether we like to admit it or not, we decide if we like someone, if we trust someone, and if we want a relationship with someone within the first few seconds of meeting them.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People (Portfolio Non Fiction))
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Vulnerability is sexyβit shows we are relatable, honest, and real. That is attractive. And the science proves it: βA blunder tends to humanize him and, consequently, increases his attractiveness.β5
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People (Portfolio Non Fiction))
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Donβt try to impress people, let them impress you.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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There is an African proverb that says: If you want to go fast, go alone. If you want to go far, go together.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People (Portfolio Non Fiction))
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When someone does a kindness for you, they are more likely to like you.6 This is dubbed the Franklin effect.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People (Portfolio Non Fiction))
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With a first impression, you are a Triple Threat when you use your hands, your posture, and your eye contact. These are the three nonverbal weapons you can use to pass through all three levels of trust.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Leading people is about communicating a mission and then letting them take part in it. If you want to motivate a colleague, empower a team, or inspire a friend, all you have to do is figure out how to give them ownership.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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When you produce dopamine during a conversation, you not only give your partner more enjoyment, you are also assigned more significance, which increases your memorability.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Most peopleβs choices make sense to them. When they donβt make sense to you, itβs usually because you are being driven by a different primary value.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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people skills are the social lubricant of life.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People (Portfolio Non Fiction))
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Assume intimacy with people before you have it.
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Vanessa Van Edwards
Vanessa Van Edwards (Cues: Master the Secret Language of Charismatic Communication)
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In every job that must be done, there is an element of fun. You find the fun andβSNAPβthe jobβs a game. βMary Poppins
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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When you Name, Understand, and Transform someone out of their difficulty, you become their ally.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Just be yourself, because no one is like you. If youβre a little weird, own it. The right people will like you for it.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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They remembered more when the story was printed in Comic Sans compared to Arial or Bodoni fonts.
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Vanessa Van Edwards (Cues: Master the Secret Language of Charismatic Communication)
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trying to get to the root of her fear. This helps him comprehend whatβs going on and allows her to sort out her emotions. Once she feels heard and validated, then she moves into stage two of the NUT Job: understanding.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Humans are purpose-driven creatures. We want to believe there are reasons behind everything we do. Before leaders can inspire action, they have to get emotional buy-in. When we explain the motivations behind a goal, it allows listeners to feel partial ownership of that goal.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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The power of our first impression lies not in what we say, but how we say it. The most popular TED Talkers leveled up their audiences before even getting to their big idea. They did this by using what I call: HACK #2: The Triple Threat Make a powerful first impression by nonverbally hacking all three levels of trust.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Instead of randomly delegating or hoping people will self-select, you want to divide the list by skills. This highlights peopleβs abilities so they feel capable, as opposed to burdened. To do this, use what I call Skill Solicitation. Skill Solicitation is when you ask people to self-identify based on capability: Is anyone good at _____? Do you know anything about _____? I need someone who is strong with ______.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Couples with a high degree of βwe-nessβ emphasized their ability to communicate well with each other.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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I like to say that fear is a cross-dresser. It likes to wear different outfits.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Growing up, there were two small letters that sent chills down my spine: PE. Physical Education class was the bane of my awkward, prepubescent existence. The moment I walked into the musky locker room to change, my heart would start to pound. As I surreptitiously tried to change without flashing an inch of skin (sometimes even wearing a second bra as insurance) I would desperately search for any excuse to escape the daily drills and dodgeball games. Paper cut? Haircut? Apocalypse? I tried them all. Looking back, I realize I liked playing outside. What I really dreaded was the moment my coach said, βLine up, letβs pick teams!β Inevitably, the two jockiest kids were assigned as team captains, and then I spent an agonizing few minutes watching them go through my entire class before picking me or my fellow nonathletically inclined buddy, Smelly Matthew. Then one day, my elementary school social life changed. Our coach decided to allow the new girl to be team captain. She had just transferred from a nearby school and didnβt know anyone. In one of the greatest moments in PE history, she picked me first! I was so excited that I ran over to her and then held her hand while she picked the rest of our team. I think we lost in soccer that day, but I was on top of the world. After the game I asked her why she picked me. And then she said one of the greatest things anyone has ever said to me, βI wanted to get to know you.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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We are often so wrapped up in our own thoughts, schedules, and agendas that we forget to tune into other peopleβs feelings, needs, and values.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Donβt impose your personality traits on others.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Impressing people with fake flawlessness is both impossible and exhausting. Vulnerability is what truly elevates relationships.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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prevent good people from becoming difficult.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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When we are afraid, our worst selves rear their ugly heads.
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Researchers at UCLA found that physical pain and social rejection activate the same parts of the brain.
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He argues that all interactions are actually transactions. That people cooperate simply to give and take resources from each other.
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We are more inclined to enjoy being with people who visibly enjoy being with us.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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When I see contempt, I think red flag. Contempt is a devious little emotion. When it isnβt addressed, it festers and grows into deep disrespect and hatred.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Donβt beat around the bush. If you hesitate or waver, toxic people will sense weakness and try to change your mind. Be clear and concise.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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I donβt hold myself to other peopleβs compliments or requirements. I have my own standards for excellence and I hold my ground.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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His sincere curiosity makes him incredibly engaging.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Speed-reading is a three-step hackβfirst you must decipher your own personality, then quickly figure out the person you are interacting with, then decide whether to compromise or optimize.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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People often flash disgust when they are trying to think of a polite way to say they donβt like something. When we are worried about offending people, we keep our true feelings of disgust under wraps. However, if you want to get to the truth, you have to give people permission to express their real feelings.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Listen for anecdotes people tell about themselves, and then follow up by asking for advice in those areas.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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You deserve to interact on your terms, with people you like.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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We all have weaknesses. The right people will like you for them.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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My βmistakesβ were wildly entertaining. Why? I committed to them.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Whether youβre going to a housewarming party, networking event, or first date, you face the same initial challenges: How do I make a good first impression? Who should I talk to? What should I say?
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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When someone can see your hands, they feel more at ease and are more likely to befriend you. This is an easy one to implement. When you walk into a room or are waiting to meet someone, keep your hands out of your pockets.
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Stop forcing yourself to socialize in ways that drain you. Go where you thrive, avoid where you survive. Say no so you have the energy to say yes.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Individuals with strong interpersonal communication report being 42 percent happier and more fulfilled with their lives.
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Your Social Game Plan will help you find the position thatβs perfect for you: where you play your best, feel the most comfortable, and are set up for the greatest success.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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What they didnβt realize was that they were trying to connect with people who werenβt open to connection yet.
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We noticed that the people who collected the least amount of business cards tried to pounce on people right in the Start Zone.
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The other great sweet spot in the Social Zone is right near the host. Once you have your drink, you can continue to work the room by saying a brief hello and thank-you to the host. You can also ask them to introduce you around before they carry on greeting people. You can say, βThank you so much for having me! This looks like a great group. Anyone I should meet?
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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With a first impression, you are a Triple Threat when you use your hands, your posture, and your eye contact.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Go where you thrive, avoid where you survive.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Put yourself in a position to be successful before you even arrive.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Stop forcing yourself to socialize in ways that drain you.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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When you force yourself to go to events you are dreading, you are not only miserable, but your misery is contagious.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Only interact in places where you donβt have to fake it. No matter how many behavior hacks you learn, if you go to events that make you unhappy, it will be incredibly difficult to increase your memorability.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Generic is boring. The more specific you can be, the more likely you are to find a hot button.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Just be yourself, because no one is like you. If youβre a little weird, own it. The right people will like you for it. This is not always easy. Itβs hard to own being a little unique.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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It is not your customerβs job to remember you. It is your obligation and responsibility to make sure they donβt have the chance to forget you. βPatricia Fripp
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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The biggest thing I learned during my Vow of Silence is that the best conversations arenβt about what you say, they are about what you hear.
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I am reminded that while listening is an amazing tool to get people to open up, itβs only the first step. Real connection comes from interaction.
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Winners typically take up as much space as physically possible.
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I prefer to appeal to the intelligence of a man rather than attempt to exercise authority over him.
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You bring out the best in yourself by looking for the best in others.
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When someone agrees with us, it makes us feel less alone and more right in our own opinions.
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Donβt fall into the βNot me!β trap; instead, find a way to say βMe too!
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Say no so you have the energy to say yes.
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Special Note: Sometimes we accidentally go into loser body language when we check our phones.
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If you want to check your phone, just do it like a winner.
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As diverse as we all seem on the outside, our inner workings are quite similarβif not eerily predictable.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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show up on your terms, and interact with people who matter to you.
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Why is confidence so important? As humans, we are constantly looking for winners.
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In every job that must be done, there is an element of fun. You find the fun andβSNAPβthe jobβs a game.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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As his contact list grew, Howes realized he finally had something to offer his connectionsβhis own network. βI enjoyed helping people and relished becoming what Malcolm Gladwell calls a βconnector,βββ said Howes.[3] He asked his VIPs who they wanted to meet and then worked to get them that connection. βI would ask people, βWhatβs your biggest challenge right now?β and then would connect them with at least three people who I thought could help. I would literally take out my phone over our cups of coffee, make the call, and hand the person my phone,β said Howes. Howes also applied the Triple Threat to all of his interactions without even realizing itβand it worked like a charm. βI show people Iβm listening to them and only them. I make eye contact, take them in, and pay attention to nothing else,β said Howes.
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Now, Howes runs a successful lifestyle blog and podcast called The School of Greatness, where he interviews VIPs, experts, and luminaries on a wide variety of subjects. He uses his connection skills to find the most interesting, remarkable, and fascinating people to interviewβ
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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He found that his most successful messages mentioned at least three commonalities he had with the person. βI would try to find at least three things we sharedβusually a mutual connection, a mutual interest, and a mutual organization, like a school, league, or sports team,β said Howes. These messages were short and to the point. Howes composed a sample for me using this method: Hi Vanessa! My name is Lewis and I wanted to reach out because I saw youβre also friends with Nick Onken, we do work with Pencils of Promise together. Iβm based in LA and saw youβre from here. Do you ever get back in town? Would love to connect. Howes crafted a strategy for his follow-up messages, too. βI told them I loved their work and wanted to learn from them. I was direct and said, βMy goal is to learn about you and your success,βββ said Howes. He ended every interaction with a specific question they could answer.
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The more you have in common with someone, the more likable you become. We like people like us. The Thread Theory is an easy way to captivate attraction by simply searching for shared interests, asking why, and then offering to help. Always be on the lookout for ways to say, βMe too!β Donβt overthink what you are going to say, just search for commonalities. Go deeper by asking the Five Whys. Tie yourself to someone by making their problem your own.
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Perfection is a strange beast. We strive to be perfect so others will like us but donβt like people who try too hard to be perfect. The pursuit of perfection not only makes it nearly impossible to connect with people, it also makes us unattractive. Want to connect with people more quickly? Try to embrace these vulnerability cures: Admit when youβre wrong Donβt pretend to know a band youβve actually never heard of Ask for forgiveness When you donβt know what a word means, ask Say sorry Be okay saying, βI donβt knowβ Following these rules will help you build relationships.
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One of their most popular videos is called βThe Worldβs Biggest Eye Contact Experiment.β In this video, Liberators ask strangers to participate in one minute of sustained eye contact with another stranger. βWe were definitely nervous going into itβ¦itβs quite confronting to stare a stranger in the eye and allow yourself to be vulnerable,β said West. The results were overwhelming. Over 100,000 people participated in the experiment in 156 cities around the world. After just one minute of eye contact, stranger after stranger ended their moment in tears, hugs, and astonishment. As West concluded, βHolding eye contact with another person can evoke many feelingsβ¦it calls on true courage to trust another being.β[11] Why is eye contact so powerful? It produces oxytocin, the chemical foundation for trust. Weβre programmed to interpret it as a nonverbal signal of goodwill. When you like someone, you look at them more.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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There were clear winners. Here they are in order of highest rank to lowest: What was the highlight of your day? What personal passion project are you working on? Have anything exciting coming up in your life? Whatβs your story? What brings you here? What do you do? How are you?
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Romantic Primary Value: If you had to describe the best part of your relationship, what would it be? What is the greatest gift your partner could give you, tell you, or do for you? When you are with your partner, you feel most worthy when:
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Professional Primary Value: What gives you a sense of purpose at work? What do you hope to get from the work you do? During the workday, I feel most worthy when:
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Social Primary Value: What is your favorite thing about being with your closest friends? What would you add to your social interactions to make them even better? When I am with my closest friends, I feel most content when:
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Tapping into your values is one of the most powerful things you can know about yourself and the people around you. Why? Knowing your primary value is the key to contentment. Want to know why youβre in a funk? Your primary value isnβt being met. Want to know why a relationship isnβt working for you? Itβs probably a value misalignment. Want to understand why you made a poor choice? Your primary value was driving you in a different direction. Many of my students say that decoding their own matrix was just as powerful as learning how to decode othersβ. Our primary value is at the heart of who we are, the choices we make, and what drives us.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Most peopleβs choices make sense to them. When they donβt make sense to you, itβs usually because you are being driven by a different primary value. Knowing primary value differences with the people in your life can help explain: Why some people drive you absolutely crazy Most relationship misunderstandings Unpredictable choices and behavior from the people you care about
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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for you is: Who are your people? You can accelerate your learning pace by drawing from the strength of others. We all need supporters in our lives. So letβs take stock of whoβs on your team. Read the following prompts and write down the person who pops into your head for each: Who do you love spending time with? ββββββ Who makes you laugh? ββββββ Who makes you feel valued? ββββββ Who do you go to when you need to strategize? ββββββ Who do you most look forward to seeing? ββββββ Who do you call in a crisis? ββββββ Who makes you feel like your best self? ββββββ Who do you wish you could get to know better? ββββββ Take a moment to look at your answers.
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There is an African proverb that says: If you want to go fast, go alone. If you want to go far, go together. My question for you is: Who are your people? You can accelerate your learning pace by drawing from the strength of others. We all need supporters in our lives. So letβs take stock of whoβs on your team. Read the following prompts and write down the person who pops into your head for each: Who do you love spending time with? ββββββ Who makes you laugh? ββββββ Who makes you feel valued? ββββββ Who do you go to when you need to strategize? ββββββ Who do you most look forward to seeing? ββββββ Who do you call in a crisis? ββββββ Who makes you feel like your best self? ββββββ Who do you wish you could get to know better? ββββββ Take a moment to look at your answers.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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Being an amazing listener is not just about what you hear, itβs how you respond to what you hear. In every conversation, every interaction, every meeting we have, we want to give people a reason to remember us.
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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When we are afraid, our worst selves rear their ugly heads. In social situations, fears can become even more aggravated. When we are around others, we fear: Being judged Not being liked Not meeting anyone we like Being rejected Being left out Being laughed at Saying something and having nobody laugh Being criticized Being perceived as boring Being weird Being out of control Being misunderstood Being forgotten Being different
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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I like to say that fear is a cross-dresser. It likes to wear different outfits. Sometimes fear can cause us to: Be people pleasers Be bossy Be defensive Be gossipy Be avoidant Be mean Be awkward Be boring Be critical Be narcissistic Go into denial Be needy Seek compliments Be selfish Be dramatic Looking at this list, which sounds most like your reaction to fear? How does your fear dress up?
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)
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There is an African proverb that says: If you want to go fast, go alone. If you want to go far, go together. My question for you is: Who are your people?
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Vanessa Van Edwards (Captivate: The Science of Succeeding with People)