“
Not to know what has been transacted in former times is to be always a child. If no use is made of the labours of past ages, the world must remain always in the infancy of knowledge.
”
”
Marcus Tullius Cicero
“
Lovers find secret places
inside this violent world
where they make transactions
with beauty.
”
”
Rumi
“
Was not writing poetry a secret transaction, a voice answering a voice?
”
”
Virginia Woolf (Orlando)
“
Make your interactions with people transformational, not just transactional.
”
”
Patti Smith
“
Print is predictable and impersonal, conveying information in a mechanical transaction with the reader’s eye.
Handwriting, by contrast, resists the eye, reveals its meaning slowly, and is as intimate as skin.
”
”
Ruth Ozeki (A Tale for the Time Being)
“
Sex that's planned like a business transaction is a turnoff for me..... Listen to yourself. Why even call it a fuck? Why not be clear and call it a seminal emission in a pre-approved orifice?" (Eva to Gideon)
”
”
Sylvia Day (Bared to You (Crossfire, #1))
“
A sort of transaction went on between them, in which she was on one side, and life was on another, and she was always trying to get the better of it, as it was of her.
”
”
Virginia Woolf (To the Lighthouse)
“
The liberties of a people never were, nor ever will be, secure when the transactions of their rulers may be concealed from them.
”
”
Patrick Henry
“
If love does not know how to give and take without restrictions, it is not love, but a transaction that never fails to lay stress on a plus and a minus.
”
”
Emma Goldman
“
It is easier to hide behind philosophical arguments, heavily footnoted for effect, than it is to admit our hurts, our confusions, our loves, and our passions in the marketplace of life's heartfelt transactions.
”
”
Ravi Zacharias (Can Man Live Without God)
“
He who every morning plans the transactions of that day and follows that plan carries a thread that will guide him through the labyrinth of the most busy life.
”
”
Victor Hugo
“
Any business transaction—actually any life transaction—is negotiated by how you are making the other person feel.
”
”
Stephanie Danler (Sweetbitter)
“
To be GOVERNED is to be watched, inspected, spied upon, directed, law-driven, numbered, regulated, enrolled, indoctrinated, preached at, controlled, checked, estimated, valued, censured, commanded, by creatures who have neither the right nor the wisdom nor the virtue to do so. To be GOVERNED is to be at every operation, at every transaction noted, registered, counted, taxed, stamped, measured, numbered, assessed, licensed, authorized, admonished, prevented, forbidden, reformed, corrected, punished. It is, under pretext of public utility, and in the name of the general interest, to be placed under contribution, drilled, fleeced, exploited, monopolized, extorted from, squeezed, hoaxed, robbed; then, at the slightest resistance, the first word of complaint, to be repressed, fined, vilified, harassed, hunted down, abused, clubbed, disarmed, bound, choked, imprisoned, judged, condemned, shot, deported, sacrificed, sold, betrayed; and to crown all, mocked, ridiculed, derided, outraged, dishonored. That is government; that is its justice; that is its morality.
”
”
Pierre-Joseph Proudhon (The General Idea of the Revolution in the Nineteenth Century)
“
Only love that continues to flow in the face of anger, blame, and indifference can be called love. All else is simply a transaction.
”
”
Vironika Tugaleva (The Love Mindset: An Unconventional Guide to Healing and Happiness)
“
There it was before her - life. Life: she thought but she did not finish her thought. She took a look at life, for she had a clear sense of it there, something real, something private, which she shared neither with her children nor with her husband. A sort of transaction went on between them, in which she was on one side, and life was on another, and she was always trying to get the better of it, as it was of her; and sometimes they parleyed (when she sat alone); there were, she remembered, great reconciliation scenes; but for the most part, oddly enough, she must admit that she felt this thing that she called life terrible, hostile, and quick to pounce on you if you gave it a chance.
”
”
Virginia Woolf (To the Lighthouse)
“
Elizabeth Bennett needs to chill" . . "Love is just a transaction. We're all hardwired to desire. We present the correct set of desirable traits and boom! We can turn it on or we can turn it off."
— Hardin
”
”
Anna Todd
“
Some cynical Frenchman has said that there are two parties to a love-transaction: the one who loves and the other who condescends to be so treated.
”
”
William Makepeace Thackeray (Vanity Fair)
“
Since every country stands in numerous and various relations with the other countries of the world, and many, our own among the number, exercise actual authority over some of these, a knowledge of the established rules of international morality is essential to the duty of every nation, and therefore of every person in it who helps to make up the nation, and whose voice and feeling form a part of what is called public opinion. Let not any one pacify his conscience by the delusion that he can do no harm if he takes no part, and forms no opinion. Bad men need nothing more to compass their ends, than that good men should look on and do nothing. He is not a good man who, without a protest, allows wrong to be committed in his name, and with the means which he helps to supply, because he will not trouble himself to use his mind on the subject. It depends on the habit of attending to and looking into public transactions, and on the degree of information and solid judgment respecting them that exists in the community, whether the conduct of the nation as a nation, both within itself and towards others, shall be selfish, corrupt, and tyrannical, or rational and enlightened, just and noble.
”
”
John Stuart Mill (Inaugural Address Delivered to the University of St Andrews, 2/1/1867 (Collected Works))
“
Cadeon, are you even listening to me?”
“What? Yeah, was just thinking about…how http always turns to https when I carry out a transaction.”
“Exactly!”
Good save.
”
”
Kresley Cole (Dark Desires After Dusk (Immortals After Dark, #5))
“
Because salvation is by grace through faith, I believe that among the countless number of people standing in front of the throne and in front of the Lamb, dressed in white robes and holding palms in their hands (see Revelation 7:9), I shall see the prostitute from the Kit-Kat Ranch in Carson City, Nevada, who tearfully told me that she could find no other employment to support her two-year-old son. I shall see the woman who had an abortion and is haunted by guilt and remorse but did the best she could faced with grueling alternatives; the businessman besieged with debt who sold his integrity in a series of desperate transactions; the insecure clergyman addicted to being liked, who never challenged his people from the pulpit and longed for unconditional love; the sexually abused teen molested by his father and now selling his body on the street, who, as he falls asleep each night after his last 'trick', whispers the name of the unknown God he learned about in Sunday school.
'But how?' we ask.
Then the voice says, 'They have washed their robes and have made them white in the blood of the Lamb.'
There they are. There *we* are - the multitude who so wanted to be faithful, who at times got defeated, soiled by life, and bested by trials, wearing the bloodied garments of life's tribulations, but through it all clung to faith.
My friends, if this is not good news to you, you have never understood the gospel of grace.
”
”
Brennan Manning (The Ragamuffin Gospel)
“
Gideon: We've established some talking points: we have an intense sexual attraction and neither of us wants to date. So what do you want – exactly? Seduction, Eva? Do you want to be seduced?
Eva: Sex that’s planned like a business transaction is a turnoff for me.
Gideon: Establishing parameters in a merger makes it less likely that there’ll be exaggerated expectations and disappointment.
Eva: Why even call it a fuck? Why not be clear and call it seminal emission in a pre-approved orifice?
”
”
Sylvia Day (Bared to You (Crossfire, #1))
“
The Samaritan woman grasped what He said with fervor that came from an awareness of her real need. The transaction was fascinating. She has come with a buket. He sent her back with a spring of living water. She had come as a reject. He sent her back being accepted by God Himself. She came wounded. He sent her back whole. She came laden with questions. He sent her back as a source for answers. She came living a life of quiet desperation. She ran back overflowing with hope. The disciples missed it all. It was lunchtime for them.
”
”
Ravi Zacharias (Jesus Among Other Gods: The Absolute Claims of the Christian Message)
“
If you want to know the strength of a cloth, you inspect the quality of its weave. If you want to understand a person’s character, look closely at their interpersonal behaviour or their transactions.
”
”
Amish Tripathi (The Immortals of Meluha (Shiva Trilogy, #1))
“
To be a mass tourist, for me,...is, in lines and gridlock and transaction after transaction, to confront a dimension of yourself that is as inescapable as it is painful: As a tourist, you become economically significant but existentially loathsome, an insect on a dead thing.
”
”
David Foster Wallace (Consider the Lobster and Other Essays)
“
The doctor seemed especially troubled by the fact of the robbery having been unexpected, and attempted in the night-time; as if it were the established custom of gentlemen in the housebreaking way to transact business at noon, and to make an appointment, by the twopenny post, a day or two previous.
”
”
Charles Dickens (Oliver Twist)
“
It has sunk him, I cannot say how much it has sunk him in my opinion. So unlike what a man should be!-None of that upright integrity, that strict adherence to truth and principle, that distain of trick and littleness, which a man should display in every transaction of his life.
”
”
Jane Austen (Emma)
“
I prefer thought to action, an idea to a transaction, contemplation to activity.
”
”
Honoré de Balzac
“
No person in a transaction should have certainty about the outcome while the other one has uncertainty.
”
”
Nassim Nicholas Taleb (Skin in the Game: Hidden Asymmetries in Daily Life)
“
I don't like dealing with money transactions in poor countries. I get confused between the feeling that I shouldn't haggle with poverty and getting ripped off
”
”
Alex Garland (The Beach)
“
To be a mass tourist, for me, is to become a pure late-date American: alien, ignorant, greedy for something you cannot ever have, disappointed in a way you can never admit. It is to spoil, by way of sheer ontology, the very unspoiledness you are there to experience, It is to impose yourself on places that in all non-economic ways would be better, realer, without you. It is, in lines and gridlock and transaction after transaction, to confront a dimension of yourself that is as inescapable as it is painful: As a tourist, you become economically significant but existentially loathsome, an insect on a dead thing.
”
”
David Foster Wallace (Consider the Lobster and Other Essays)
“
Nature isn't transactional. Nature is is about relationships and processes and systems. Transactions happen, but they happen within the clear context of relationships, processes and systems. Business should be like that. Markets should be like that. The economy should be like that.
”
”
Hendrith Vanlon Smith Jr.
“
The Trump marriage veered furthest away from my concept of the union — and surprised me most as a student of American politics. Donald and Melania seem to inhabit separate realms and to come together when necessary, when one could not move forward without the other. The presidency was one instance in which they were forced into a joint undertaking. If my choice of language sounds businesslike, that’s because that’s how I’ve come to view the Trumps. Having learned more about each partner’s history, I believe they are two highly ambitious individuals who benefit from their partnership. It’s a transaction: he gains a beautiful woman on his arm, a solid-seeming marriage, a son, and a savvy adviser. She gains wealth and international cachet.
”
”
Anne Michaud (Why They Stay: Sex Scandals, Deals, and Hidden Agendas of Eight Political Wives)
“
You say: "There are persons who lack education" and you turn to the law. But the law is not, in itself, a torch of learning which shines its light abroad. The law extends over a society where some persons have knowledge and others do not; where some citizens need to learn, and others can teach. In this matter of education, the law has only two alternatives: It can permit this transaction of teaching-and-learning to operate freely and without the use of force, or it can force human wills in this matter by taking from some of them enough to pay the teachers who are appointed by government to instruct others, without charge. But in the second case, the law commits legal plunder by violating liberty and property.
”
”
Frédéric Bastiat (The Law)
“
If I do not know the will of my Father, and what He requires of me in a certain transaction, if I ask Him to give me wisdom concerning any requirement in my life, or in regard to my own course, or that of my friends, my family, my children, or those that I preside over, and get no answer from Him, and then do the very best that my judgement will teach me, He is bound to own and honor that transaction, and He will do so to all intents and purposes.
”
”
Brigham Young (Journal of Discourses, Volume 3)
“
In business, trust is a prerequisite of transacting.
”
”
Hendrith Vanlon Smith Jr.
“
What has praise and fame to do with poetry? Was not writing poetry a secret transaction, a voice answering a voice? So that all this chatter and praise, and blame and meeting people who admired one and meeting people who did not admire one was as ill suited as could be to the thing itself- a voice answering a voice.
”
”
Virginia Woolf (Orlando)
“
Men have before hired bravos to transact their crimes, while their own person and reputation say under shelter.
”
”
Robert Louis Stevenson (Dr. Jekyll and Mr. Hyde)
“
If you want to use your full amount of steam, you must close your valves and direct your power of generating mental steam toward one end. Center your mind on one purpose, one plan, one transaction.
”
”
William Walker Atkinson (The Power of Concentration)
“
For most Americans the Constitution had become a hazy document, cited like the Bible on ceremonial occasions but forgotten in the daily transactions of life.
”
”
Arthur M. Schlesinger Jr.
“
Sex without love is like a goddamn business transaction. And sometimes both parties feel as if they got a good deal, but that doesn't make it any less so.
”
”
Emma Bull (War for the Oaks)
“
If the condition of grief is nearly universal, its transactions are exquisitely personal.
”
”
Meghan O'Rourke (The Long Goodbye)
“
The more people are involved in a given task, the more potential agreements need to be negotiated to do anything, and the greater the transaction costs.
”
”
Clay Shirky (Here Comes Everybody: The Power of Organizing Without Organizations)
“
Morality did not begin by one man saying to another, "I will not hit you if you do not hit me"; there is no trace of such a transaction. There IS a trace of both men having said, "We must not hit each other in the holy place.
”
”
G.K. Chesterton (Heretics & Orthodoxy)
“
Messages are the death of an honest literary transaction with children
”
”
Maurice Sendak
“
You don’t need to unburden or collect yourself and then come to Jesus. Your very burden is what qualifies you to come. No payment is required; he says, “I will give you rest.” His rest is gift, not transaction. Whether you are actively working hard to crowbar your life into smoothness (“labor”) or passively finding yourself weighed down by something outside your control (“heavy laden”), Jesus Christ’s desire that you find rest, that you come in out of the storm, outstrips even your own.
”
”
Dane C. Ortlund (Gentle and Lowly: The Heart of Christ for Sinners and Sufferers)
“
The ideological blackmail that has been in place since the original Live Aid concerts in 1985 has insisted that ‘caring individuals’ could end famine directly, without the need for any kind of political solution or systemic reorganization. It is necessary to act straight away, we were told; politics has to be suspended in the name of ethical immediacy. Bono’s Product Red brand wanted to dispense even with the philanthropic intermediary. ‘Philanthropy is like hippy music, holding hands’, Bono proclaimed. ‘Red is more like punk rock, hip hop, this should feel like hard commerce’. The point was not to offer an alternative to capitalism - on the contrary, Product Red’s ‘punk rock’ or ‘hip hop’ character consisted in its ‘realistic’ acceptance that capitalism is the only game in town. No, the aim was only to ensure that some of the proceeds of particular transactions went to good causes. The fantasy being that western consumerism, far from being intrinsically implicated in systemic global inequalities, could itself solve them. All we have to do is buy the right products.
”
”
Mark Fisher (Capitalist Realism: Is There No Alternative?)
“
Many farcical, illogical, incomprehensible transactions are subsumed by the mania of lust.
”
”
Philip Roth (Sabbath's Theater)
“
Because of the subjectivity of needs and the subjectivity of value, bartering can be just as good as cash in business transactions.
”
”
Hendrith Vanlon Smith Jr.
“
I think you need to have lived more to truly know a man's heart. You need to have made more transactions in life to know the worth of the coin you spend so freely.
”
”
Mark Lawrence (Prince of Thorns (The Broken Empire, #1))
“
Every faculty you have, your power of thinking or of moving your limbs from moment to moment, is given you by God. If you devoted every moment of your whole life exclusively to His service you could not give Him anything that was not in a sense his own already ... It is like a small child going to its father and saying, 'Daddy, give me sixpence to buy you a birthday present.' It is all very nice and proper, but only an idiot would think that the father is sixpence to the good on the transaction.
”
”
C.S. Lewis (Mere Christianity)
“
Everybody is taken in at some period or another. [...] In marriage especially. [...] There is not one in a hundred of either sex, who is not taken in when they marry. Look where I will, I see that it is so; and I feel that it must be so, when I consider that it is, of all transactions, the one in which people expect most from others, and are least honest with themselves.
”
”
Jane Austen (Mansfield Park)
“
Rich people show their appreciation through favors. When everyone you know has more money than they know what to do with, money stops being a useful transactional tool. So instead you offer favors. Deals. Quid pro quos. Things that involve personal involvement rather than money. Because when you're that rich, your personal time is your limiting factor.
”
”
John Scalzi (Lock In (Lock In, #1))
“
...you seemed to be listening to me, not to find out useful information, but to try to catch me in a logical fallacy. This tells us all that you are used to being smarter than your teachers, and that you listen to them in order to catch them making mistakes and prove how smart you are to the other students. This is such a pointless, stupid way of listening to teachers that it is clear you are going to waste months of our time before you finally catch on that the only transaction that matters is a transfer of useful information from adults who possess it to children who do not, and that catching mistakes is a criminal misuse of time.
”
”
Orson Scott Card (Ender's Shadow (The Shadow Series, #1))
“
Father!
My father knows the proper way
The nation should be run;
He tells us children every day
Just what should now be done.
He knows the way to fix the trusts,
He has a simple plan;
But if the furnace needs repairs,
We have to hire a man.
My father, in a day or two
Could land big thieves in jail;
There's nothing that he cannot do,
He knows no word like "fail."
"Our confidence" he would restore,
Of that there is no doubt;
But if there is a chair to mend,
We have to send it out.
All public questions that arise,
He settles on the spot;
He waits not till the tumult dies,
But grabs it while it's hot.
In matters of finance he can
Tell Congress what to do;
But, O, he finds it hard to meet
His bills as they fall due.
It almost makes him sick to read
The things law-makers say;
Why, father's just the man they need,
He never goes astray.
All wars he'd very quickly end,
As fast as I can write it;
But when a neighbor starts a fuss,
'Tis mother has to fight it.
In conversation father can
Do many wondrous things;
He's built upon a wiser plan
Than presidents or kings.
He knows the ins and outs of each
And every deep transaction;
We look to him for theories,
But look to ma for action
”
”
Edgar A. Guest
“
Art is an act of the soul, not the intellect. When we are dealing with people's dreams - their visions, really - we are in the realm of the sacred. We are involved with forces and energies larger than our own. We are engaged in a sacred transaction of which we know only a little: the shadow, not the shape.
”
”
Julia Cameron
“
In fact, the average unbanked family with an annual income of around $25,000 spends about $2,400 per year, almost 10 percent of its income, on financial transactions.
”
”
Mehrsa Baradaran (How the Other Half Banks: Exclusion, Exploitation, and the Threat to Democracy)
“
...that the basic transaction of life itself was a sad, endless amalgam of public endurance and private indulgence.
”
”
Stefan Merrill Block (The Story of Forgetting)
“
Forgiveness is a vertical commitment that is followed by a horizontal transaction.
”
”
Paul David Tripp (What Did You Expect?: Redeeming the Realities of Marriage)
“
At the sales counter, the human race's greatest confrontation with existence, there were no yesterdays, no history to be relived, only an intense transactional present.
”
”
J.G. Ballard (Kingdom Come)
“
Touch is... one of the most ancient transactions, a defiance of the plasma membrane and the loneliness it brought.
”
”
Natalie Angier (Woman: An Intimate Geography)
“
NFT’s are transforming the way commerce is transacted, contracts are enforced, investments are held, and value is transferred.
”
”
Hendrith Vanlon Smith Jr.
“
The parents give the child life, the child gives the parents hope. That is the transaction
”
”
Karl Ove Knausgård (Autumn)
“
He takes a seat, coming eye to eye with me. His elbows meet his knees and he leans forward, smiling calmly. “My name is Owen Gentry. I’m an artist and this is my studio. I have a showing in less than an hour, I need someone to handle all the transactions, and my girlfriend broke up with me last week.”
Artist.
Showing.
Less than an hour?
And girlfriend? Not touching that one.
”
”
Colleen Hoover (Confess)
“
When abandoned women follow their fleeing males with tear-stained faces, screaming you can't do this to me, they reveal that all that they have offered in the name of generosity and altruism has been part of an assumed transaction, in which they were entitled to a certain payoff.
”
”
Germaine Greer (The Female Eunuch)
“
I think maybe, when I was very young, I witnessed a chaste cheek kiss between the two when it was impossible to avoid. Christmas, birthdays. Dry lips. On their best married days, their communications were entirely transactional: 'We're out of milk again.' (I'll get some today.) 'I need this ironed properly.' (I'll do that today.) 'How hard is it to buy milk?' (Silence.) 'You forgot to call the plumber.' (Sigh.) 'Goddammit, put on your coat, right now, and go out and get some goddamn milk. Now.' These messages and orders brought to you by my father, a mid-level phonecompany manager who treated my mother at best like an incompetent employee.
”
”
Gillian Flynn (Gone Girl)
“
For the Age has itself become vulgar, and most people have no idea to what extent they are themselves tainted. The bad manners of all parliaments, the general tendency to connive at a rather shady business transaction if it promises to bring in money without work, jazz and Negro dances as the spiritual outlet in all circles of society, women painted like prostitutes, the efforts of writers to win popularity by ridiculing in their novels and plays the correctness of well-bred people, and the bad taste shown even by the nobility and old princely families in throwing off every kind of social restraint and time-honoured custom: all of these go to prove that it is now the vulgar mob that gives the tone.
”
”
Oswald Spengler
“
We are trained to think that what goes into any transaction or relationship or system must be directly related, in intensity and dimension, to what comes out.
”
”
Malcolm Gladwell (The Tipping Point: How Little Things Can Make a Big Difference)
“
Every relationship is a transaction. Every so-called friendship begins with a promise that must be kept by both parties.
”
”
Alexandra Bracken (The Dreadful Tale of Prosper Redding (Prosper Redding, #1))
“
Abel. I can’t let you…sell your body.”
“The transaction is closer to a rental.
”
”
Claudia Gray (Defy the Stars (Constellation, #1))
“
Show me a transcript of the words you’ve spoken, typed, or texted in the course of a day, an account of your doings, and a record of your transactions, and I’ll show you your religion.
”
”
David Dark (The Sacredness of Questioning Everything)
“
When God breaks in, the only thing you can do is believe it or not. YOu cannot ask for a receipt of the transaction or a sign for the dubious. God does not offer to cover your backside.
”
”
Anna Carter Florence (Preaching as Testimony)
“
How vast those Orbs must be, and how inconsiderable this Earth, the Theatre upon which all our mighty Designs, all our Navigations, and all our Wars are transacted, is when compared to them. A very fit consideration, and matter of Reflection, for those Kings and Princes who sacrifice the Lives of so many People, only to flatter their Ambition in being Masters of some pitiful corner of this small Spot.
”
”
Christiaan Huygens (Cosmotheoros: or, conjectures concerning the inhabitants of the planets)
“
So you make this deal with the gods. You do these dances and they'll send rain and good crops and the whole works? And nothing bad will ever happen. Right.' Prayer had always struck me as more or less a glorified attempt at a business transaction. A rain dance even more so.
I thought I might finally have offended Loyd past the point of no return, like stealing the lobster from frozen foods that time, to get myself fired. But Loyd was just thinking. After a minute he said, 'No, it's not like that. It's not making a deal, bad things can still happen, but you want to try not to cause them to happen. It has to do with keeping things in balance.'
In balance.'
Really, it's like the spirits have made a deal with us.'
And what is the deal?' I asked.
We're on our own. The spirits have been good enough to let us live here and use the utilities, and we're saying: We know how nice you're being. We appreciate the rain, we appreciate the sun, we appreciate the deer we took. Sorry if we messed up anything. You've gone to a lot of trouble, and we'll try to be good guests.'
Like a note you'd send somebody after you stayed in their house?'
Exactly like that. 'Thanks for letting me sleep on your couch. I took some beer out of the refrigerator, and I broke a coffee cup. Sorry, I hope it wasn't your favorite one.
”
”
Barbara Kingsolver
“
Congress may carry on the most wicked and pernicious of schemes under the dark veil of secrecy. The liberties of a people never were, nor ever will be, secure, when the transactions of their rulers may be concealed from them.
”
”
Patrick Henry
“
When we participate in politics to solve a problem, we’re participating transactionally. But when we participate in politics to express who we are, that’s a signal that politics has become an identity.
”
”
Ezra Klein (Why We're Polarized)
“
For example, in Paris, if one desires to buy something, you enter the store and say "Good morning, sir" or "madam," depending on what is appropriate, you wait until you are greeted, you make polite chitchat about the weather or some such, and when the salesperson asks what they can do for you, then and only then do you bring up the vulgar business of the transaction you require.
”
”
Craig Ferguson (Between the Bridge and the River)
“
A sign of the times: there are no longer any chairs in the bookshops along the embankments. [Noël] France was the last bookseller who provided chairs where you could sit down and chat and waste a little time between sales. Nowadays books are bought standing. A request for a book and the naming of the price: that is the sort of transaction to which the all-devouring activity of modern trade has reduced bookselling, which used to be a matter for dawdling, idling, and chatty, friendly browsing.
”
”
Jules de Goncourt (Pages from the Goncourt Journals)
“
Here's something else, something important: Love is not transactional. It is not a bank account, you don't always get what you put in. Sometimes you put in so much and get very little return on your investment, at least that you can see right away.
”
”
Jenny Han (P.S. I Still Love You (To All the Boys I've Loved Before, #2))
“
The accounts of rape, wife beating, forced childbearing, medical butchering, sex-motivated murder, forced prostitution, physical mutilation, sadistic psychological abuse, and other commonplaces of female experi
ence that are excavated from the past or given by contemporary survivors should leave the heart seared, the mind in anguish, the conscience in upheaval. But they do not. No matter how often these stories are told, with whatever clarity or eloquence, bitterness or sorrow, they might as well have been whispered in wind or written in sand: they disappear, as if they were nothing. The tellers and the stories are ignored or ridiculed, threatened back into silence or destroyed, and the experience of female suffering is buried in cultural invisibility and contempt… the very reality of abuse sustained by women, despite its overwhelming pervasiveness and constancy, is negated. It is negated in the transactions of everyday life, and it is negated in the history books, left out, and it is negated by those who claim to care about suffering but are blind to this suffering.
The problem, simply stated, is that one must believe in the existence of the person in order to recognize the authenticity of her suffering. Neither men nor women believe in the existence of women as significant beings. It is impossible to remember as real the suffering of someone who by definition has no legitimate claim to dignity or freedom, someone who is in fact viewed as some thing, an object or an absence. And if a woman, an individual woman multiplied by billions, does not believe in her own discrete existence and therefore cannot credit the authenticity of her own suffering, she is erased, canceled out, and the meaning of her life, whatever it is, whatever it might have been, is lost. This loss cannot be calculated or comprehended. It is vast and awful, and nothing will ever make up for it.
”
”
Andrea Dworkin (Right-Wing Women)
“
The business of lying is transacted in the abode of the gullible.
”
”
Michael Bassey Johnson
“
My drug of choice is love. Sure, I’ve tried other drugs, but no other drug gets both the dealer and user high from every transaction.
”
”
Jarod Kintz (This Book is Not for Sale)
“
Building relationships is not about transactions—it’s about connections.
”
”
Michelle Tillis Lederman (11 Laws of Likability)
“
My experience is that money and transactions purify relations; ideas and abstract matters like "recognition" and "credit" warp them, creating an atmosphere of perpetual rivalry.
”
”
Nassim Nicholas Taleb (Antifragile: Things That Gain from Disorder)
“
So much barbarism, however, still remains in the transactions of most civilized nations, that almost all independent countries choose to assert their nationality by having, to their inconvenience and that of their neighbors, a peculiar currency of their own.
”
”
John Stuart Mill
“
In sharp contrast with our culture, the Bible teaches that the essence of marriage is a sacrificial commitment to the good of the other. That means that love is more fundamentally action than emotion. But in talking this way, there is a danger of falling into the opposite error that characterized many ancient and traditional societies. It is possible to see marriage as merely a social transaction, a way of doing your duty to family, tribe and society. Traditional societies made the family the ultimate value in life, and so marriage was a mere transaction that helped your family's interest. By contrast, contemporary Western societies make the individual's happiness the ultimate value, and so marriage becomes primarily an experience of romantic fulfillment. But the Bible sees GOD as the supreme good - not the individual or the family - and that gives us a view of marriage that intimately unites feelings AND duty, passion AND promise. That is because at the heart of the Biblical idea of marriage is the covenant.
”
”
Timothy J. Keller (The Meaning of Marriage: Facing the Complexities of Commitment with the Wisdom of God)
“
Salvation is not a divine transaction that takes place because you are morally perfect, but much more it is an organic unfolding, a becoming who you already are, an inborn sympathy with and capacity for, the very One who created you.
”
”
Richard Rohr (Eager to Love: The Alternative Way of Francis of Assisi)
“
But there's a difference, I believe, between two consenting adults making a thoughtful transaction and the kind of bargain that happens on the Ave, where some of the women would do anything for anyone, where some of the women need a fix so badly that they can't say no or yes.
”
”
Liz Moore (Long Bright River)
“
We’re all somebody’s prospect; we’re all somebody’s customer.
”
”
Chris Murray (Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction)
“
You can learn more in half an hour's direct contact with a source of knowledge (no matter the apparent reason for the contact or the subject of the transaction) than you can in years of formal effort.
”
”
Idries Shah (Learning How to Learn: Psychology and Spirituality in the Sufi Way)
“
The water is speaking in a language I knew before the world taught me its language. I lie there and I let the sound of the surf massage my soul fo two hours. I let it speak to me and I do not speak back. I just receive. I understand with great gratitude that i could rest here forever, offer the sea nothing in return, and it would never stop speaking to me. The surf is gentle and selfless and steady. This is not a transaction, it is a gift.
”
”
Glennon Doyle Melton (Love Warrior)
“
Even utopias need a tax clause. For example, we could start with a transactions tax to rein in the financial industry. Back in 1970, American stocks were still held for an average of five years; forty years later, it’s a mere five days.21 If we imposed a transactions tax – where you would have to pay a fee each time you buy or sell a stock – those high-frequency traders who contribute almost nothing of social value would no longer profit from split-second buying and selling of financial assets. In
”
”
Rutger Bregman (Utopia for Realists: And How We Can Get There)
“
At Sonic I just paid for two large Dr. Peppers. The curious part is I ordered one sweet tea. That's the kind of money-making transaction I need to adopt at BearPaw Duck And Meme Farm. Buy Two, Get One of Lesser Value.
”
”
Jarod Kintz (BearPaw Duck And Meme Farm presents: Two Ducks Brawling Is A Pre-Pillow Fight)
“
Lovers find secret places
inside this violent world
where they make transactions
with beauty.
Reason says, Nonsense.
I have walked and measured the walls here.
There are no places like that.
Love says, There are.
Reason sets up a market
and begins doing business.
Love has more hidden work.
Hallaj steps away from the pulpit
and climbs the stairs of the gallows.
Lovers feel a truth inside themselves
that rational people keep denying.
It is reasonable to say, Surrender
is just an idea that keeps people from leading their lives.
Love responds, No. This thinking
is what is dangerous.
Using language obscures
what Shams came to give.
Every day the sun rises
out of low word-clouds
into burning silence.
”
”
Rumi (Bridge to the Soul: Journeys Into the Music and Silence of the Heart)
“
Was it even possible to forgive the dead? Was forgiveness an emotion, or a transaction that required a partner? I had made a promise to someone who would never see it kept. I wanted to respect my grandfather's wish, and it would have been no trouble to evade my mother's question. Keeping secrets was the family business. But it was a business, it seemed to me, that none of us had ever profited from.
”
”
Michael Chabon (Moonglow)
“
We never realize the power of real love unless we witness or experience a transaction, because real love costs.
”
”
Eric Samuel Timm (Static Jedi: The Art of Hearing God Through the Noise)
“
A hotel is more than bricks and blankets. A hotel is a welcoming atmosphere, and a place to engage in a business transaction with a prostitute.
”
”
Jarod Kintz (The Brick and Blanket Divergence Test)
“
Why did tradition always insist that ignorance was the optimum state for important transactions involving women?
”
”
Curtis Craddock (An Alchemy of Masques and Mirrors (The Risen Kingdoms, #1))
“
Life is a business transaction.
”
”
Honoré de Balzac (Eugénie Grandet)
“
But...I don't know. I know it's weird" - she tried to explain - "but people do pay other people to act like part of the family. That doesn't mean it's not a transaction.
”
”
Kiley Reid (Such a Fun Age)
“
Trust is a prerequisite for financial transacting.
”
”
Hendrith Vanlon Smith Jr.
“
She has spent a lot of time on her own and certainly that makes a person susceptible to overthinking simple transactions and occasionally losing perspective.
”
”
Claire-Louise Bennett (Checkout 19)
“
When God brought the first man his spouse, he brought him not just a lover but the friend his heart had been seeking. Proverbs 2:17 speaks of one's spouse as your "'allup," a unique word that the lexicons define as your "special confidant" or "best friend." In an age where women were often seen as the husband's property, and marriages were mainly business deals and transactions seeking to increase the family's social status and security, it was startling for the Bible to describe a spouse in this way. But in today's society, with its emphasis on romance and sex, it is just as radical to insist that your spouse should be your best friend, though for a different reason. In tribal societies, romance doesn't matter as much as social status, and in individualistic Western societies, romance and great sex matter far more than anything else. The Bible, however, without ignoring the importance of romance, puts great emphasis on marriage as companionship.
”
”
Timothy J. Keller (The Meaning of Marriage: Facing the Complexities of Commitment with the Wisdom of God)
“
In all important transactions of life we have to take a leap in the dark.... If we decide to leave the riddles unanswered, that is a choice; if we waver in our answer, that, too, is a choice: but whatever choice we make, we make it at our peril. If a man chooses to turn his back altogether on God and the future, no one can prevent him; no one can show beyond reasonable doubt that he is mistaken. If a man thinks otherwise and acts as he thinks, I do not see that any one can prove that he is mistaken. Each must act as he thinks best; and if he is wrong, so much the worse for him. We stand on a mountain pass in the midst of whirling snow and blinding mist through which we get glimpses now and then of paths which may be deceptive. If we stand still we shall be frozen to death. If we take the wrong road we shall be dashed to pieces. We do not certainly know whether there is any right one. What must we do? ' Be strong and of a good courage.' Act for the best, hope for the best, and take what comes. . . . If death ends all, we cannot meet death better.
”
”
James Fitzjames Stephen (Liberty, Equality, Fraternity)
“
When the clock stops on a life, all things emanating from it become precious, finite, and cordoned off for preservation. Each aspect of the dead person is removed from the flux of the everyday, which, of course, is where we miss him most. The quarantine around death makes it feel unlucky and wrong--a freakish incursion--and the dead, thus quarantined, come to seem more dead than they already are.... Borrowing from the dead is a way of keeping them engaged in life's daily transactions--in other words, alive.
”
”
Jennifer Egan
“
Transaction successful. Safeword: Rainbow Your secret question: Have you ever danced with the devil in the pale moonlight? Correct Answer: Pineapples. Watch your back. Sincerely, Happy Kitty
”
”
Nina G. Jones (Debt)
“
When we ask we are owning our needs. Asking for love, comfort or understanding is a transaction between two people. You are saying: I have a need. It's not your problem. It's not your responsibility. You don't have to respond, but I'd like something from you.
This frees the other person to connect with you freely and without obligation. When we own that our needs are our responsibility we allow others to love us because we have something to offer. Asking is a far cry from demanding. When we demand love, we destroy it.
”
”
Henry Cloud
“
The business world traditionally rewards people for being closer to the top (case in point: outrageous CEO salaries) or for being closer to the transactions (investment bankers, salespeople).
”
”
Eric Schmidt (How Google Works)
“
Earth as the standard by which to judge all actions transacted on our planet. From such a point of view, we all are Earth Citizens before we are a part of any group, nation, or religion. The Earth is the source of life for all forms of life. It is the common ground and primary value we pursue in our lives personally and collectively!
”
”
Ilchi Lee (Change: Realizing Your Greatest Potential)
“
He'd never had to make the adjustments and compromises other people accepted early in their romantic careers; never had a chance to learn the lesson that Sarah taught him everyday--that beauty was only a part of it, and not even the most important part, that there were transactions between people that occurred on some mysterious level beneath the skin, or maybe even beyond the body.
”
”
Tom Perrotta (Little Children)
“
Belief is this. Praying when you don't feel like it, when you don't know who or what is listening; it's doing the actions with the trust that something about it matters. That something about it makes you more human, a better human, a human able to love and trust and hope in a world where those things are hard.
That is belief. That is the point of prayer. Not logging a wish list inside a cosmic ledger, not bartering for transactional services. You do it for the change around you; to the point of it is...itself. Nothing more and nothing less.
”
”
Sierra Simone (Sinner (Priest, #2))
“
There was something theatrical about the protest, ingratiating even. . . . There was a shadow of transaction between the demonstrators and the state. The protest was a form of systemic hygiene, purging and lubricating. It attested again, for the ten thousandth time, to the market culture’s innovative brilliance, its ability to shape itself to its own flexible ends, absorbing everything around it.
”
”
Don DeLillo (Cosmopolis)
“
The Empire was on the point of turning Paris into the bawdy house of Europe. The gang of fortune-seekers who had succeeded in stealing a throne required a reign of adventures, shady transactions, sold consciences, bought women, and rampant drunkenness.
”
”
Émile Zola (La Curée)
“
The essence of Relationship Selling is when we convert a customer into a client and the seller gains the status of a supplier. It is really a process of forming a business partnership, where each partner not only transacts business but is interdependent in a mutually beneficial relationship, with a common growth objective. Sales can be: B2B (Business to Business) B2C (Business to Consumer) Direct or indirect selling
”
”
Shiv Khera (You Can Sell: Results are Rewarded, Efforts Aren't)
“
In business, having a good reputation is imperative. Because trust is a prerequisite of transacting. Whether it has to do with investing, shopping at a store, or getting into a cooperative deal... We go with what we trust and we go with who we trust. We invest in what we trust, we shop where we trust, we partner with who we trust.
”
”
Hendrith Vanlon Smith Jr.
“
Abel is of course aware that Noemi doesn't love him, at least not in the same way he loves her. This, too, is irrelevant. As he understands it, love is not transactional; it is a thing freely given. The joy is in the giving.
”
”
Claudia Gray (Defy the Worlds (Constellation, #2))
“
We've also evolved the ability to simply 'pay it forward': I help you, somebody else will help me. I remember hearing a parable when I was younger, about a father who lifts his young son onto his back to carry him across a flooding river. 'When I am older,' said the boy to his father, 'I will carry you across this river as you now do for me.' 'No, you won't,' said the father stoically. 'When you are older you will have your own concerns. All I expect is that one day you will carry your own son across this river as I no do for you.' Cultivating this attitude is an important part of Humanism--to realize that life without God can be much more than a series of strict tit-for-tat transactions where you pay me and I pay you back. Learning to pay it forward can add a tremendous sense of meaning and dignity to our lives. Simply put, it feels good to give to others, whether we get back or not.
”
”
Greg M. Epstein (Good Without God: What a Billion Nonreligious People Do Believe)
“
Every love story,every commercial trade, every secret, every matter in which trust is involved, is a gentle transaction of hostages. Everything is, to a degree, in the custody of every other thing. Blackmail, kidnapping, then, are among the extreme violations of the deal. Anyway, I seem to be about to have Jim's child; at least, I think I will, and the thing is I haven't mentioned it to Jim.
”
”
Renata Adler (Speedboat)
“
Baldwin had never grasped the concept of atonement. His view of Matthew’s faith was purely transactional—you went to church, confessed, and walked out a clean man. But salvation was more complicated. Philippe had come to understand that in the end, although he had long found Matthew’s constant search for forgiveness irritating and irrational.
”
”
Deborah Harkness (The Book of Life (All Souls Trilogy, #3))
“
You're a rule person," he said.
"My sister was a cheater. It sort of became necessary."
"She cheated at this game?"
"She cheated ateverything ," I said. "When we played Monopoly, she always
insisted on being banker,
then helped herself to multiple loans and 'service fees' for every real estate
transaction. I was, like, ten or
eleven before I played at someone else's house and they told me you couldn't do
that."
He laughed, the sound seeming loud in all the quiet. I felt myself smiling,
remembering.
"During staring contests," I said, "she always blinked.Always . But then she'd
swear up and down she
hadn't, and make you go again, and again. And when we played Truth, she lied.
Blatantly.
”
”
Sarah Dessen (The Truth About Forever)
“
The most dangerous extremists know how to dress up their childish values in the language of transaction or universal principle. A right-wing extremist will claim she desires "freedom" above all else...But what she really means is that she wants freedom from having to deal with any values that do not map unto her own...A leftie extremist will say that he wants "equality" for all, but what he really means is that he never wants anyone to feel pain, to feel harmed, or to feel inferior. He doesn't want anyone to have to face moral gaps, ever. And he's willing to cause pain and adversity to others in the name of eliminating these moral gaps.
”
”
Mark Manson (Everything is F*cked: A Book About Hope)
“
Explain the value and justify the cost - People don’t mind paying; they just don’t like to overpay.
”
”
Chris Murray (Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction)
“
a free economy is an economy run by free beings. And free beings are responsible beings. Economic transactions in a regime of private property depend not only on distinguishing mine from yours, but also on relating me to you. Without accountability, nobody is to be trusted, and without trust the virtues that are attributed to the free economy would not arise. Every
”
”
Roger Scruton (How to Be a Conservative)
“
I bought a desk on Craigslist. A nice couple arrived to deliver it. The woman called me, said they were outside. We can help you carry it in, but I understand if you don’t want us in your home, because you know, Craigslist people. I just don’t want to— The man said, Well how else is she going to carry the desk? I understood what the woman meant, that a transaction as simple as receiving a piece of furniture from a stranger possessed an inherent threat, that any time we met someone online, we must scan for signs of assault, rape, death, etc. We knew this. But the guy did not speak this language; he just saw a desk.
”
”
Chanel Miller (Know My Name: A Memoir)
“
The political enemy need not be morally evil or aesthetically ugly; he need not appear as an economic competitor, and it may even be advantageous to engage with him in business transactions. But he is, nevertheless, the other, the stranger; and it is sufficient for his nature that he is, in a specially intense way, existentially something different and alien, so that in the extreme case conflicts with him are possible. These can neither be decided by a previously determined general norm nor by the judgment of a disinterested and therefore neutral third party.
”
”
Carl Schmitt (The Concept of the Political: Expanded Edition)
“
Soul is not even that Crackerjack prize that God and Satan scuffle over after the worms have all licked our bones. That's why, when we ponder--as sooner or later each of us must--exactly what we ought to be doing about our soul, religion is the wrong, if conventional, place to turn. Religion is little more than a transaction in which troubled people trade their souls for temporary and wholly illusionary psychological comfort--the old give-it-up-in-order-to-save-it routine. Religions lead us to believe that the soul is the ultimate family jewel and that in return for our mindless obedience, they can secure it for us in their vaults, or at least insure it against fire theft. They are mistaken.
”
”
Tom Robbins (Villa Incognito)
“
I daily examine myself on three points:— whether, in transacting business for others, I may have been not faithful;— whether, in intercourse with friends, I may have been not sincere;— whether I may have not mastered and practised the instructions of my teacher.
”
”
Confucius (The Analects of Confucius (from the Chinese Classics))
“
There, I said to myself, are the reasons for the silence and darkness that surround the library: it is the preserve of learning but can maintain this learning unsullied only if it prevents its reaching anyone at all, even the monks themselves. Learning is not like a coin, which remains whole even through the most infamous transactions; it is, rather, like a very handsome dress, which is worn out through use and ostentation. Is not a book like that, in fact?
”
”
Umberto Eco (The Name of the Rose)
“
[Independence Day] will be the most memorable Epocha, in the History of America. I am apt to believe that it will be celebrated, by succeeding Generations, as the great anniversary Festival. It ought to be commemorated, as the Day of Deliverance by solemn Acts of Devotion to God Almighty. It ought to be solemnized with Pomp and Parade, with Shews, Games, Sports, Guns, Bells, Bonfires and Illuminations from one End of this Continent to the other from this Time forward forever more. You will think me transported with Enthusiasm but I am not. I am well aware of the Toil and Blood and Treasure, that it will cost Us to maintain this Declaration, and support and defend these States. Yet through all the Gloom I can see the Rays of ravishing Light and Glory. I can see that the End is more than worth all the Means. And that Posterity will tryumph in that Days Transaction, even altho We should rue it, which I trust in God We shall not.
”
”
John Adams (The Letters of John and Abigail Adams)
“
HOW TO ASCERTAIN THE WILL OF GOD I seek at the beginning to get my heart into such a state that it has no will of its own in regard to a given matter. Nine-tenths of the trouble with people generally is just here. Nine-tenths of the difficulties are overcome when our hearts are ready to do the Lord's will, whatever it may be. When one is truly in this state, it is usually but a little way to the knowledge of what His will is. 2.—Having done this, I do not leave the result to feeling or simple impression. If so, I make myself liable to great delusions. 3.—I seek the Will of the Spirit of God through, or in connection with, the Word of God. The Spirit and the Word must be combined. If I look to the Spirit alone without the Word, I lay myself open to great delusions also. If the Holy Ghost guides us at all, He will do it according to the Scriptures and never contrary to them. 4.—Next I take into account providential circumstances. These often plainly indicate God's Will in connection with His Word and Spirit. 5.—I ask God in prayer to reveal His Will to me aright. 6.—Thus, through prayer to God, the study of the Word, and reflection, I come to a deliberate judgment according to the best of my ability and knowledge, and if my mind is thus at peace, and continues so after two or three more petitions, I proceed accordingly. In trivial matters, and in transactions involving most important issues, I have found this method always effective. GEORGE MÜLLER.
”
”
George Müller (Answers to Prayer From George Müller's Narratives)
“
The philosopher Zeng said, "I daily examine myself on three points: whether, in transacting business for others, I may have been not faithful; whether, in intercourse with friends, I may have been not sincere; whether I may have not mastered and practiced the instructions of my teacher.
”
”
Confucius (The Analects of Confucius: Bilingual Edition, English and Chinese: 論語)
“
World can run without money and currencies but not without business and trade.
”
”
Amit Kalantri (Wealth of Words)
“
Modern science tells us that all of existence is just energy manifesting itself in different ways and in different forms. This means that the same energy that can sit here as a rock can lie there as mud, can stand up as a tree, can run like a dog—or be here reading this book, as you. So, you are essentially a morsel of energy that is part of the much larger energy system of the universe. The cosmos is just one big organism. Your life is not independent of it. You cannot live without the world because there is a very deep moment-to-moment transaction between the two of you.
”
”
Sadhguru (Inner Engineering: A Yogi's Guide to Joy)
“
Growing old is an unwinnable campaign. During this war we witness ugly scenes. Truths mutate to whims. Faith becomes cynical transactions between liars. Sacrifices turn out to be needless excesses. Heroes become old farts, and young farts become heroes. Ethics become logos on sports clothing.
”
”
David Mitchell (Number9Dream)
“
Common wisdom affirms against the drinking of whiskey during daylight hours, and while I can see the merits of the argument, it is not one to which I hold. True, a few fingers of liquor, or even a wide-stretched palm, degrades your ability to cope with the world's troubles, miseries and horrors; but it also makes you less concerned about them, and since the world is certain to throw more at you than you can handle regardless, I think it a more than equitable transaction. People call me the Warden.
People call me a lot of things, but the Warden is the only one you could say inside a church.
”
”
Daniel Polansky (A Drink Before We Die)
“
Get up in the morning on a mission to save prospective clients from the shabby, ill-fitting, overpriced and worthless alternatives that those charlatans - who are your competition - are trying to get away with flogging them.
”
”
Chris Murray (Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction)
“
Yes. It’s very difficult to be calm and centred if your entire focus is on that. For karma is action in the hope of something in return. Like, if you give charity to someone, you expect at least respect in return. It’s a transaction. And if the result of your actions is not what you expected, you feel let down and become unhappy. Even worse, if the karma you get in return for your actions is, in fact, what you expected, you discover that the happiness you derive from it is fleeting. If dissatisfaction is guaranteed, how can you find peace of mind?’ ‘How?’ ‘Simply by Being what you are meant to Be.
”
”
Amish Tripathi (Raavan: Enemy of Aryavarta (Ram Chandra #3))
“
Rapid growth in wealth inequality results in the inevitable isolation of a very small, very rich, very privileged section of the community from the material experiences of everyone else. And when this out-of-touch minority group is enfranchised to make the decisions on behalf of people they don't know, can't see, have no wish to understand, and think of entirely in dehumanised, transactional, abstract terms, the results for the rest of us are devastating.
”
”
Sally McManus (On Fairness)
“
Language is not only the medium through which existence is transacted, it constitutes our central experiences of social and moral content, of such concepts as freedom and truth, and, most importantly, of indivduality and the self; it is also a system of lies, evasions, propaganda, misrepresentation, and conformity.
”
”
Rachel Cusk (Coventry: essays)
“
A saving, though an immethodical knowledge of Christ, will bring us to heaven, John 17: 2, but a regular and methodical, as well as a saving knowledge of him, will bring heaven into us, Col. 2: 2, 3.
”
”
John Flavel (The fountain of life opened, or, A display of Christ in his essential and mediatorial glory wherein the impetration of our redemption by Jesus Christ ... finished by his covenant-transaction (1673))
“
The simple fact is that Donald is fundamentally incapable of acknowledging the suffering of others. Telling the stories of those we’ve lost would bore him. Acknowledging the victims of COVID-19 would be to associate himself with their weakness, a trait his father taught him to despise. Donald can no more advocate for the sick and dying than he could put himself between his father and Freddy. Perhaps most crucially, for Donald there is no value in empathy, no tangible upside to caring for other people. David Corn wrote, “Everything is transactional for this poor broken human being. Everything.” It is an epic tragedy of parental failure that my uncle does not understand that he or anybody else has intrinsic worth.
”
”
Mary L. Trump (Too Much and Never Enough: How My Family Created the World's Most Dangerous Man)
“
I learned something important from my short time as a market vendor: once you start trading for yourself, you start thinking for yourself. Before the public distribution system collapsed, the government alone decided who would survive and who would starve. The markets took away the government’s control. My small market transactions made me realize that I had some control over my own fate. It gave me another tiny taste of freedom.
”
”
Yeonmi Park (In Order to Live: A North Korean Girl's Journey to Freedom)
“
The primitive idea of justice is partly legalized revenge and partly expiation by sacrifice. It works out from both sides in the notion that two blacks make a white, and that when a wrong has been done, it should be paid for by an equivalent suffering. It seems to the Philistine majority a matter of course that this compensating suffering should be inflicted on the wrongdoer for the sake of its deterrent effect on other would-be wrongdoers; but a moment's reflection will shew that this utilitarian application corrupts the whole transaction. For example, the shedding of blood cannot be balanced by the shedding of guilty blood. Sacrificing a criminal to propitiate God for the murder of one of his righteous servants is like sacrificing a mangy sheep or an ox with the rinderpest: it calls down divine wrath instead of appeasing it. In doing it we offer God as a sacrifice the gratification of our own revenge and the protection of our own lives without cost to ourselves; and cost to ourselves is the essence of sacrifice and expiation.
”
”
George Bernard Shaw (Androcles and the Lion)
“
THE DIFFERENCE If I buy a photocopier from you, I have made a transaction and am considered a customer. However, if I start buying all my office equipment from you, I have developed a relationship and have become a client. I have developed a relationship because of which I (the client) keep buying more and more. That’s the difference between transactional and relationship selling. A salesperson’s philosophy is reflected in his behavior and
”
”
Shiv Khera (You Can Sell: Results are Rewarded, Efforts Aren't)
“
The work of atonement took place in the presence of the God of heaven. Indeed, it involved a transaction within the fellowship of the persons of the eternal Trinity in their love for us: the Son was willing, with the aid of the Spirit, to experience the hiding of the Father's face. The shedding of the blood of God's Son opened the way to God for us (Acts 20:28). That is both the horror and the glory of our Great High Priest's ministry.
Terrible
”
”
Sinclair B. Ferguson (In Christ Alone: Living the Gospel-Centered Life)
“
We all need salespeople who help people with the same enthusiasm shown by a small child describing the best Christmas present EVER
”
”
Chris Murray (Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction)
“
Don’t tell me you’re passionate about your job – show me that you’re passionate about helping people like me.
”
”
Chris Murray (Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction)
“
We are the creatures of imagination, passion, and self-will, more than of reason or even of self-interest. Even in the common transactions and daily intercourse of life, we are governed by whim, caprice, prejudice, or accident. The falling of a teacup puts us out of temper for the day; and a quarrel that commenced about the pattern of a gown may end only with our lives.
”
”
William Hazlitt
“
By contrast, people who do not trust one another will end up cooperating only under a system of formal rules and regulations, which have to be negotiated, agreed to, litigated, and enforced, sometimes by coercive means. This legal apparatus, serving as a substitute for trust, entails what economists call “transaction costs.” Widespread distrust in a society, in other words, imposes a kind of tax on all forms of economic activity, a tax that high-trust societies do not have to pay.
”
”
Francis Fukuyama (Trust: The Social Virtues and the Creation of Prosperity)
“
And what is it you think I'm so good at?" I asked.
He shrugged. "Playing a role. Filling in for lost years with that intuition of yours. Replacing experience with genius".
"You think I have to be old to think with an old head?" I asked.
"I think you need to have lived more to truly know a man's heart. You need to have made more transactions in life to know the worth of the coin you spend so freely
”
”
Mark Lawrence (The Broken Empire Series (The Broken Empire, #1-2))
“
Think about it: if someone had found a way to manipulate human choice and free will – if someone actually had that kind of power – wouldn’t it be a tad surprising if they then decided to share their secret with the masses in a book for $20? Not to mention how it would be just very slightly unethical.
”
”
Chris Murray (Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction)
“
The sea is a body in a thousand ways that don't add up, because adding is too stable a transaction for that flux, but the waves come in in a roar and then ebb, almost silent but for the fain suck of sand and snap of bubbles, over and over, a heartbeat rhythm, the sea always this body turned inside out and opened to the sky, the body always a sea folded in on itself, a nautical chart folded into a paper cup.
”
”
Rebecca Solnit (Storming the Gates of Paradise: Landscapes for Politics)
“
Money, it is conventional to argue, is a medium of exchange, which has the advantage of eliminating inefficiencies of barter; a unit of account, which facilitates valuation and calculation; and a store of value, which allows economic transactions to be conducted over long periods as well as geographical distances. To perform all these functions optimally, money has to be available, affordable, durable, fungible, portable and reliable.
”
”
Niall Ferguson (The Ascent of Money: A Financial History of the World: 10th Anniversary Edition)
“
Three things make people want to change. One is that they hurt sufficiently. They have beat their heads against the same wall so long that they decide they have had enough. They have invested in the same slot machines without a pay-off for so long that they finally are willing either to stop playing, or to move on to others. Their migraines hurt, their ulcers bleed. They are alcoholic. They have hit the bottom. They beg for relief. They want to change.
Another thing that makes people want to change is a slow type of despair called ennui, or boredom. This is what the person has who goes through life saying, "So what?" until he finally asks the ultimate big "So What?" He is ready to change.
A third thing that makes people want to change is the sudden discovery that they can. This has been an observable effect of Transactional Analysis. Many people who have shown no particular desire to change have been exposed to Transactional Analysis through lectures or by hearing about it from someone else. This knowledge has produced an excitement about new possibilities, which has led to their further inquiry and a growing desire to change. There is also the type of patient who, although suffering from disabling symptoms, still does not really want to change. His treatment contract reads, "I'll promise to let you help me if I don't have to get well." This negative attitude changes, however, as the patient begins to see that there is indeed another way to live. A working knowledge of P-A-C makes it possible for the Adult to explore new and exciting frontiers of life, a desire which has been there all along but has been buried under the burden of the NOT OK.
”
”
Thomas A. Harris (I'm OK - You're OK)
“
Whether in Bolshevism, Fascism, or Nazism, we meet continually with the forcible and ruthless usurpation of the power of the State by a minority drawn from the masses, resting on their support, flattering them and threatening them at the same time; a minority led by a charismatic leader and brazenly identifying itself with the State. It is a tyranny that does away with all the guarantees of the constitutional State, constituting as the only party the minority that has created it, furnishing that party with far-reaching judicial and administrative functions, and permitting within the whole life of the nation no groups, no activities, no opinions, no associations or religions, no publications, no educational institutions, no business transactions, that are not dependent on the will of the Government.
”
”
Wilhelm Röpke (The German Question)
“
Genuine forgiveness and reconciliation are two-person transactions that are enabled by apologies. Some, particularly within the Christian worldview, have taught forgiveness without an apology. They often quote the words of Jesus, “If you do not forgive men their trespasses neither will your Father forgive your trespasses.” Thus, they say to the wife whose husband has been unfaithful and continues in his adulterous affair, “You must forgive him, or God will not forgive you.” Such an interpretation of Jesus’ teachings fails to reckon with the rest of the scriptural teachings on forgiveness. The Christian is instructed to forgive others in the same manner that God forgives us. How does God forgive us? The Scriptures say that if we confess our sins, God will forgive our sins. Nothing in the Old or New Testaments indicates that God forgives the sins of people who do not confess and repent of their sins.
While a pastor encourages a wife to forgive her erring husband while he still continues in his wrongdoing, the minister is requiring of the wife something that God Himself does not do. Jesus’ teaching is that we are to be always willing to forgive, as God is always willing to forgive, those who repent…
While a pastor encourages a wife to forgive her erring husband while he still continues in his wrongdoing, the minister is requiring of the wife something that God Himself does not do. Jesus’ teaching is that we are to be always willing to forgive, as God is always willing to forgive, those who repent…
”
”
Gary Chapman (The Five Languages of Apology: How to Experience Healing in All Your Relationships)
“
Focusing on Earning the Right will have an incredible effect on the success of every single sales call that you will make from this day on.
”
”
Chris Murray (Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction)
“
I happen to believe that the deepest value of fiction is that, in its very fictiveness, it is the one arena where we can, at least temporarily, take apart and refuse to compete within the terms that the rest of existence insists on. Market value may come to drive out all other human values, except, perhaps, in the country of invented currency, the completely barter-driven economy of the imagination. Fiction, when it remembers its innate priority over other human transactions, can deal not in price but in worth. And that seems to me an act filled with political potential, as well as with pleasure.
”
”
Richard Powers
“
Twice in my life now, I have buried myself in finery. Twice, I have arranged myself within a great compilation of fabric to prove that I understand the importance of a moment. It's clothing as contrition - a performance of beauty I have to put on to pay penance to the people gathered to acknowledge me. They are here to see me. And I must apologize for requesting their attention. Must make up for the weight of my demand by ensuring that looking at me will be a pleasant thing. Never mind the suffocation of the outfit, never mind the expense, never mind the impracticality. The transaction must be made. My efforts at beauty in exchange for their regard. And so, twice in my life, I have worn the cost of that recognition.
”
”
Sarah Gailey (The Echo Wife)
“
At the end of the day, bitcoin is programmable money. When you have programmable money, the possibilities are truly endless. We can take many of the basic concepts of the current system that depend on legal contracts, and we can convert these into algorithmic contracts, into mathematical transactions that can be enforced on the bitcoin network. As I’ve said, there is no third party, there is no counterparty. If I choose to send value from one part of the network to another, it is peer-to-peer with no one in between. If I invent a new form of money, I can deploy it to the entire world and invite others to come and join me. Bitcoin is not just money for the internet. Yes, it’s perfect money for the internet. It’s instant, it’s safe, it’s free. Yes, it is money for the internet, but it’s so much more. Bitcoin is the internet of money. Currency is only the first application. If you grasp that, you can look beyond the price, you can look beyond the volatility, you can look beyond the fad. At its core, bitcoin is a revolutionary technology that will change the world forever. Join
”
”
Andreas M. Antonopoulos (The Internet of Money)
“
I'm confidently of opinion that we are competent to transact the business which had been entrusted to our care; that we are equal' to every exigence which might occur; and therefore, I had not seen the necessity of foreign aid! [responding to Benjamin Franklin's suggestion to start each day of Congressional session with prayer "to the Creator of the universe, and the Governour of all nations, beseeching Him to preside in our council, enlighten our minds with a portion of heavenly wisdom, influence our hearts with a love of truth and justice, and crown our labours with-complete and abundant success"]
”
”
Alexander Hamilton
“
Safe relationships are centered and grounded in forgiveness. When you have a friend with the ability to forgive you for hurting her or letting her down, something deeply spiritual occurs in the transaction between you two. You actually experience a glimpse of the deepest nature of God himself. People who forgive can—and should—also be people who confront. What is not confessed can’t be forgiven. God himself confronts our sins and shows us how we wound him: “I have been hurt by their adulterous hearts which turned away from me, and by their eyes, which played the harlot after their idols” (Ezek. 6:9 NASB). When we are made aware of how we hurt a loved one, then we can be reconciled. Therefore, you shouldn’t discount someone who “has something against you,” labeling him as unsafe. He might actually be attempting to come closer in love, in the way that the Bible tells us we are to do.
”
”
Henry Cloud (Safe People: How to Find Relationships That Are Good for You and Avoid Those That Aren't)
“
I know this may sound like an excuse," he said. "But tensor functions in higher differential topology, as exemplified by application of the Gauss-Bonnett Theorem to Todd Polynomials, indicate that cohometric axial rotation in nonadiabatic thermal upwelling can, by random inference derived from translational equilibrium aggregates, array in obverse transitional order the thermodynamic characteristics of a transactional plasma undergoing negative entropy conversions."
"Why don't you just shut up," said Hardesty.
”
”
Mark Helprin (Winter's Tale)
“
And I think I decided not to love Charlie because I thought I had to be rescued. For practical reasons but also as a proof of love. It's better that Charlie and I didn't make an automatic transaction, love exchanged for rescue. All you can do after that is put the love and the rescue up on the shelf, moving them farther and farther back as you make room for all the other items you acquire over the years. This way a ragged stem still grows between us, almost pretty. Though really we should crush it now, before the buds bloom skeletal.
”
”
Helen Oyeyemi (Boy, Snow, Bird)
“
Nowadays… deals are transactional rather than personal. Instead of placing your faith in a person, you get lawyers to write safeguards into the contract. This is an historic shift from a trust economy to a risk economy. But trust is not a dispensable luxury. It is the very basis of our social life. Many scholars believe that capitalism had religious roots because people could trust other people who, feeling that they were answerable to God, could be relied on to be honest in business. A world without trust is a lonely and dangerous place.
”
”
Jonathan Sacks
“
The psychologist Daniel Wegner has this beautiful concept called transactive memory, which is the observation that we don’t just store information in our minds or in specific places. We also store memories and understanding in the minds of the people we love. You don’t need to remember your child’s emotional relationship to her teacher because you know your wife will; you don’t have to remember how to work the remote because you know your daughter will. That’s transactive memory. Little bits of ourselves reside in other people’s minds. Wegner has a heartbreaking riff about what one member of a couple will often say when the other one dies—that some part of him or her died along with the partner. That, Wegner says, is literally true. When your partner dies, everything that you have stored in that person’s brain is gone.
”
”
Malcolm Gladwell (The Bomber Mafia: A Dream, a Temptation, and the Longest Night of the Second World War)
“
The grandmothers decided on William’s eighth birthday that the time had come for the boy to learn the value of money. With this in mind, they allocated him one dollar a week as pocket money, but insisted that he keep an inventory accounting for every cent he spent. Grandmother Kane presented him with a green leather-bound ledger, at a cost of 95 cents, which she deducted from his first week’s allowance. From then on the grandmothers divided the dollar up every Saturday morning. William could invest 50 cents, spend 20 cents, give 10 cents to charity and keep 20 cents in reserve. At the end of each quarter they would inspect the ledger and his written report on any unusual transactions.
”
”
Jeffrey Archer (Kane and Abel (Kane and Abel, #1))
“
Two mornings later, entering her daughter’s room, Kate was struck by the flatness of the bed, and then by the sight of a folded paper laid dead centre of the untenanted pillow. Unfolded, it proved to be a witty and delightfully-written apology from her daughter for upsetting the household, coupled with the information that, having some business of vital importance to transact north of the Border in the immediate future, she had taken the liberty of leaving for a few days without permission, as she just knew that Kate would make a fuss and stop her. She would be back directly with some heather, and Kate was not to worry and not to speak to any strange men. She had, Philippa concluded, taken Cheese-wame Henderson with her: thus becoming the only known fugitive to persuade her bodyguard to run away, too. It was a typical Somerville letter, and in other circumstances Kate no doubt would have been charmed by the spelling alone. As it was, she roused the neighbourhood for ten miles around, and there was no able-bodied Englishman within reach of Flaw Valleys who slept in his own bed that night or the next.
”
”
Dorothy Dunnett (The Disorderly Knights (The Lymond Chronicles, #3))
“
The television commercial has mounted the most serious assault on capitalist ideology since the publication of Das Kapital. To understand why, we must remind ourselves that capitalism, like science and liberal democracy, was an outgrowth of the Enlightenment. Its principal theorists, even its most prosperous practitioners, believed capitalism to be based on the idea that both buyer and seller are sufficiently mature, well informed and reasonable to engage in transactions of mutual self-interest. If greed was taken to be the fuel of the capitalist engine, the surely rationality was the driver. The theory states, in part, that competition in the marketplace requires that the buyer not only knows what is good for him but also what is good. If the seller produces nothing of value, as determined by a rational marketplace, then he loses out. It is the assumption of rationality among buyers that spurs competitors to become winners, and winners to keep on winning. Where it is assumed that a buyer is unable to make rational decisions, laws are passed to invalidate transactions, as, for example, those which prohibit children from making contracts...Of course, the practice of capitalism has its contradictions...But television commercials make hash of it...By substituting images for claims, the pictorial commercial made emotional appeal, not tests of truth, the basis of consumer decisions. The distance between rationality and advertising is now so wide that it is difficult to remember that there once existed a connection between them. Today, on television commercials, propositions are as scarce as unattractive people. The truth or falsity of an advertiser's claim is simply not an issue. A McDonald's commercial, for example, is not a series of testable, logically ordered assertions. It is a drama--a mythology, if you will--of handsome people selling, buying and eating hamburgers, and being driven to near ecstasy by their good fortune. No claim are made, except those the viewer projects onto or infers from the drama. One can like or dislike a television commercial, of course. But one cannot refute it.
”
”
Neil Postman (Amusing Ourselves to Death: Public Discourse in the Age of Show Business)
“
In every big transaction,” said Leech, “there is a magic moment during which a man has surrendered a treasure, and during which the man who is due to receive it has not yet done so. An alert lawyer will make that moment his own, possessing the treasure for a magic microsecond, taking a little of it, passing it on. If the man who is to receive the treasure is unused to wealth, has an inferiority complex and shapeless feelings of guilt, as most people do, the lawyer can often take as much as half the bundle, and still receive the recipient’s blubbering thanks.” The
”
”
Kurt Vonnegut Jr. (God Bless You, Mr. Rosewater)
“
Talk about how various people have been “winners” in “the lottery of life” or have things that others don’t have just because they “happen to have money” is part of the delegitimizing of property as a prelude to seizing it.
Luck certainly plays a very large role in all our lives. But we need to be very clear about what that role is. Very few people just “happen” to have money. Typically, they have it because their fellow human beings have voluntarily paid them for providing some goods or services, which are valued more than the money that is paid for them. It is not a zero-sum game. Both sides are better off because of it—and the whole society is better off when such transactions take place freely among free and independent people.
Who can better decide the value of the goods and services that someone has produced than the people who actually use those goods and services—and pay for them with their own hard-earned money?
Luck may well have played a role in enabling some people to provide valuable goods and services. Others might have been able to do the same if they had been raised by better parents, taught in better schools or chanced upon someone who pointed them in the right direction. But you are not going to change that by confiscating the fruits of productivity. All you are likely to do is reduce that productivity and undermine the virtues and attitudes that create prosperity and make a free society possible.
”
”
Thomas Sowell (Controversial Essays)
“
I shall stand by the Union, and by all who stand by it. I shall do justice to the whole country...in all I say, and act for the good of the whole country in all I do. I mean to stand upon the Constitution. I need no other platform. I shall know but one country. The ends I aim at shall be my country's, my God's, and Truth's. I was born an American; I live an American; I shall die an American; and I intend to perform the duties incumbent upon me in that character to the end of my career. I mean to do this with absolute disregard of personal consequences. What are the personal consequences? What is the individual man, with all the good or evil that may betide him, in comparison with the good or evil which may befall a great country, and in the midst of great transactions which concern that country's fate? Let the consequences be what they will, I am careless. No man can suffer too much, and no man can fall too soon, if he suffer, or if he fall, in the defense of the liberties and constitution of his country.
”
”
Daniel Webster
“
You are not my business partner,' Nephenia told Ishak. 'You're my familiar. It's an ancient and time-honoured pairing of two souls, not some shallow business transaction.'
The hyena yapped at her for several seconds, then Nephenia punched me in the arm. 'Ow! What was that for?'
'For letting your squirrel cat introduce these ruinous ideas into my familiar's head about "partnerships" and "equitable relationships". Do you realise Ishak's now telling me he wants us to work out a formal contract?'
'Wait until she hears about the clause on freshly killed meat,' Reichis whispered into my ear.
”
”
Sebastien de Castell (Charmcaster (Spellslinger, #3))
“
Summary of the Science of Getting Rich There is a thinking stuff from which all things are made, and which, in its original state, permeates, penetrates, and fills the interspaces of the universe. A thought in this substance produces the thing that is imaged by the thought. Man can form things in his thought, and by impressing his thought upon formless substance can cause the thing he thinks about to be created. In order to do this, man must pass from the competitive to the creative mind; otherwise he cannot be in harmony with the Formless Intelligence, which is always creative and never competitive in spirit. Man may come into full harmony with the Formless Substance by entertaining a lively and sincere gratitude for the blessings it bestows upon him. Gratitude unifies the mind of man with the intelligence of Substance, so that man’s thoughts are received by the Formless. Man can remain upon the creative plane only by uniting himself with the Formless Intelligence through a deep and continuous feeling of gratitude. Man must form a clear and definite mental image of the things he wishes to have, to do, or to become; and he must hold this mental image in his thoughts, while being deeply grateful to the Supreme that all his desires are granted to him. The man who wishes to get rich must spend his leisure hours in contemplating his Vision, and in earnest thanksgiving that the reality is being given to him. Too much stress cannot be laid on the importance of frequent contemplation of the mental image, coupled with unwavering faith and devout gratitude. This is the process by which the impression is given to the Formless, and the creative forces set in motion. The creative energy works through the established channels of natural growth, and of the industrial and social order. All that is included in his mental image will surely be brought to the man who follows the instructions given above, and whose faith does not waver. What he wants will come to him through the ways of established trade and commerce. In order to receive his own when it shall come to him, man must be active; and this activity can only consist in more than filling his present place. He must keep in mind the Purpose to get rich through the realization of his mental image. And he must do, every day, all that can be done that day, taking care to do each act in a successful manner. He must give to every man a use value in excess of the cash value he receives, so that each transaction makes for more life; and he must so hold the Advancing Thought that the impression of increase will be communicated to all with whom he comes in contact. The men and women who practice the foregoing instructions will certainly get rich; and the riches they receive will be in exact proportion to the definiteness of their vision, the fixity of their purpose, the steadiness of their faith, and the depth of their gratitude.
”
”
Wallace D. Wattles (The Science of Getting Rich)
“
And in what business is there not humbug? “There’s cheating in all trades but ours,” is the prompt reply from the boot-maker with his brown paper soles, the grocer with his floury sugar and chicoried coffee, the butcher with his mysterious sausages and queer veal, the dry goods man with his “damaged goods wet at the great fire” and his “selling at a ruinous loss,” the stock-broker with his brazen assurance that your company is bankrupt and your stock not worth a cent (if he wants to buy it,) the horse jockey with his black arts and spavined brutes, the milkman with his tin aquaria, the land agent with his nice new maps and beautiful descriptions of distant scenery, the newspaper man with his “immense circulation,” the publisher with his “Great American Novel,” the city auctioneer with his “Pictures by the Old Masters”—all and every one protest each his own innocence, and warn you against the deceits of the rest. My inexperienced friend, take it for granted that they all tell the truth—about each other! and then transact your business to the best of your ability on your own judgment.
”
”
P.T. Barnum (The Humbugs of the World: An Account of Humbugs, Delusions, Impositions, Quackeries, Deceits and Deceivers Generally, in All Ages)
“
The Second Day of July 1776, will be the most memorable Epocha, in the History of America. I am apt to believe that it will be celebrated, by succeeding Generations, as the great anniversary Festival. It ought to be commemorated, as the Day of Deliverance by solemn Acts of Devotion to God Almighty. It ought to be solemnized with Pomp and Parade, with Shews, Games, Sports, Guns, Bells, Bonfires and Illuminations from one End of this Continent to the other from this Time forward forever more. You will think me transported with Enthusiasm but I am not. I am well aware of the Toil and Blood and Treasure, that it will cost Us to maintain this Declaration, and support and defend these States. Yet through all the Gloom I can see the Rays of ravishing Light and Glory. I can see that the End is more than worth all the Means. And that Posterity will tryumph in that Days Transaction, even altho We should rue it, which I trust in God We shall not.
”
”
John Adams
“
Meanwhile, peer-to-peer blockchain networks and cryptocurrencies such as Bitcoin might completely revamp the monetary system, making radical tax reforms inevitable. For example, it might become impossible or irrelevant to calculate and tax incomes in dollars, because most transactions will not involve a clear-cut exchange of national currency, or any currency at all. Governments might therefore need to invent entirely new taxes—perhaps a tax on information (which will be both the most important asset in the economy and the only thing exchanged in numerous transactions). Will the political system manage to deal with the crisis before it runs out of money?
”
”
Yuval Noah Harari (21 Lessons for the 21st Century)
“
There are two opposite errors into which those who study the annals of our country are in constant danger of falling, the error of judging the present by the past, and the error of judging the past by the present. The former is the error of minds prone to reverence whatever is old, the latter of minds readily attracted by whatever is new. The former error may perpetually be observed in the reasonings of conservative politicians on the questions of their own day. The latter error perpetually infects the speculations of writers of the liberal school when they discuss the transactions of an earlier age. The former error is the more pernicious in a statesman, and the latter in a historian.
”
”
Thomas Babington Macaulay (The History of England, from the Accession of James II - Volume 2)
“
The true blessing of the mountains is not that they provide a challenge or a contest, something to be overcome and dominated (although this is how many people have approached them). It is that they offer something gentler and infinitely more powerful: they make us ready to credit marvels - whether it is the dark swirl which water makes beneath a plate of ice, or the feel of the soft pelts of moss which form on the lee sides of boulders and trees. Being in the mountains reignites our astonishment at the simplest transactions of the physical world: a snowflake a millionth of an ounce in weight falling on to one's outstretched palm, water patiently carving a runnel in a face of granite, the apparently motiveless shift of a stone in a scree-filled gully. Tu put a hand down and feel the ridges and score in a rock where a glaciers has passed, to hear how a hillside comes alive with moving water after a rain shower, to see late summer light filling miles of landscape like an inexhaustible liquid - none of these is a trivial experience. Mountains returns to us priceless capacity for wonder which can so insensibly be leached away by modern existence, and they urge us to apply that wonder to our own everyday lives.
”
”
Robert Macfarlane (Mountains of the Mind: A History of a Fascination)
“
The leading virtue of conservative politics as I see it is the preference for procedure over ideological programs. Liberals tend to believe that government exists in order to lead the people into a better future, in which liberty, equality, social justice, the socialist millennium, or something of that kind will be realized. ... Conservatives believe that the role of government is not to lead society towards a goal but to ensure that, wherever society goes, it goes there peacefully. Government exists in order to conciliate opposing views, to manage conflicts, and to ensure peaceful transactions between the citizens, as they compete in the market, and associate in what Burke called their “little platoons.
”
”
Roger Scruton
“
Winners have different potentials. Achievement is not the most important thing. Authenticity is. The authentic person experiences self-reality by knowing, being, and becoming a credible, responsive
person. Authentic people actualize their own unprecedented uniqueness and appreciate the uniqueness of others.
Authentic persons-winners-do not dedicate their lives to a concept of what they imagine they should be; rather, they are themselves and as such do not use their energy putting on a performance,
”
”
Muriel James (Born to Win: Transactional Analysis with Gestalt Experiments)
“
The Illusory Self
I am composed of body and soul, I seem to have mind, reason, sense, yet I find none of them my own. For where was my body prior to my birth, and whither will it go when I have departed? Where are the various states produced by the life stages of an illusory self? Where is the newborn babe, the child, the boy, the pubescent, the stripling, the bearded youth, the lad, the full-grown man? Whence came the soul, whither will it go, how long will it be our mate? Can we tell its essential nature? When did we acquire it? Prior to our birth? But we were not then in existence. What of it after death? But then we who are embodied, compounds endowed with quality, shall be no more, but shall hasten to our rebirth, to be with the unbodied, without composition and without quality. But now, inasmuch as we are alive, we are the dominated rather than the rulers, known rather than knowing. The soul knows us, though unknown by us, and imposes commands we are obliged to obey as wervants their mistress. And when it will, it will transact its divorce in court and depart, leaving our home desolate of life. If we press it to remain, it will dissolve our relationship. So subtle is its nature that it furnishes no handle to the body.
”
”
Philo of Alexandria
“
The other wives and I talked together one night about the possibility of becoming widows. What would we do? God gave us peace of heart, and confidence that whatever might happen, His Word would hold. We knew that 'when He Putteth forth His sheep, He goeth before them.' God's leading was unmistakable up to this point. Each of us knew when we married our husbands that there would never be any question about who came first -- God and His work held held first place in each life. It was the condition of true discipleship; it became devastatingly meaningful now.
It was a time for soul-searching, a time for counting the possible cost. Was it the thrill of adventure that drew our husbands on? No. Their letters and journals make it abundantly clear that these men did not go out as some men go out to shoot a lion or climb a mountain. Their compulsion was from a different source. Each had made a personal transaction with God, recognising that he belonged to God, first of all by creation, and secondly by redemption through the death of His Son, Jesus Christ. This double claim on his life settled once and for all the question of allegiance. It was not a matter of striving to follow the example of a great Teacher. To conform to the perfect life of Jesus was impossible for a human being. To these men, Jesus Christ was God, and had actually taken upon Himself human form, in order that He might die, and, by His death, provide not only escape from the punishment which their sin merited, but also a new kind of life, eternal both in length and in quality. This meant simply that Christ was to be obeyed, and more than that, that. He would provide the power to obey
”
”
Elisabeth Elliot (Through Gates of Splendor)
“
Granted, I should love my neighbor as myself, the questions which, under modern conditions of large-scale organization, remain for solution are, ''Who precisely is my neighbor?'' and ''How exactly am I to make my love for them effective in practice?''... It had insisted that all men were brethren. But it did not occur to it to point out that, as a result of the new economic imperialism, which was begging to develop in the 17th century, the brethren of the English merchant were the Africans whom he kidnapped for slavery in America, or the American Indians from whom he stripped of their lands, or the Indian craftsmen whom he bought muslin's and silks at starvation prices. Religion had not yet learned to console itself for the practical difficulty of applying its moral principles by clasping the comfortable formula that for the transaction of economic life no moral principles exist.
”
”
R.H. Tawney (Religion and the Rise of Capitalism)
“
However objective one's analytical approach may seem, [Some dude] argues, we must recognize the myth of objectivity as another rhetoric, another metadiscourse fashioning our sense of 'reality.' Although avant-gardism has long been believed to be a metafictional rhetoric displacing reality, we must not forget that it is a framework of reality that has been constructed rhetorically--whether its rhetoric is ontological or consumerist or creative-masochistic.
”
”
Takayuki Tatsumi (Full Metal Apache: Transactions Between Cyberpunk Japan and Avant-Pop America (Post-Contemporary Interventions))
“
Was I trying too hard to make this mean something? I asked Leah. Was that just buying into the industry's own narratives about itself? I tried to summarize the frantic, self-important work culture in Silicon Valley, how everyone was optimizing their bodies for longer lives, which would then be spent productively; how it was frowned upon to acknowledge that a tech job was a transaction rather than a noble mission or a seat on a rocket ship. In this respect, it was not unlike book publishing: talking about doing work for money felt like screaming the safe word. While perhaps not unique to tech--it may even have been endemic to a generation--the expectation was overbearing.
Why did it feel so taboo, I asked, to approach work the way most people did, as a trade of my time and labor for money? Why did we have to pretend it was all so fun?
Leah nodded, curls bobbing. "That's real," she said. "but I wonder if you're forcing things. Your job can be in service of the rest of your life." She reached out to squeeze my wrist, then leaned her head against the window. "You're allowed to enjoy your life," she said. The city streaked past, the bridge cables flickering like a delay, or a glitch.
”
”
Anna Wiener (Uncanny Valley: A Memoir)
“
But it was not merely her choice to be a witness of the dirty work on Tier 1A. It was her role. As a woman she was not expected to wrestle prisoners into stress positions or otherwise overpower them, but rather just by her presence, to amplify their sense of powerlessness. She was there as an instrument of humiliation...The MPs knew very little about their prisoners or the culture they came from, and they understood less. But at Fort Lee, before they deployed, they were given a session of “cultural awareness training,” from which they’d taken away the understanding—constantly reinforced by MI handlers—that Arab men were sexual prudes, with a particular hang-up about being seen naked in public, especially by women. What better way to break an Arab, then, than to strip him, tie him up, and have a "female bystander," as Graner describer Harman, laugh at him? American women were used on the MI block in the same way that Major David DiNenna spoke of dogs—as "force multipliers." Harman understood. She didn’t like being naked in public herself. To the prisoners, being photographed may have seemed an added dash of mortification, but to Harman, taking pictures was a way of deflecting her own humiliation in the transaction—by taking ownership of her position as spectator.
”
”
Philip Gourevitch (Standard Operating Procedure)
“
And yet, in Raissa, at every moment there is a child in a window who laughs seeing a dog that has jumped on a shed to bite into a piece of polenta dropped by a stonemason who has shouted from the top of the scaffolding, "Darling, let me dip into it," to a young servant-maid who holds up a dish of ragout under the pergola, happy to serve it to the umbrella-maker who is celebrating a successful transaction, a white lace parasol bought to display at the races by a great lady in love with an officer who has smiled at her taking the last jump, happy man, and still happier his horse, flying over the obstacles, seeing a francolin flying in the sky, happy bird freed from its cage by a painter happy at having painted it feather by feather, speckled with red and yellow in the illumination of that page in the volume where the philosopher says: "Also in Raissa, city of sadness, there runs an invisible thread that binds one living being to another for a moment, then unravels, then is stretched again between moving points as it draws new and rapid patterns so that at every second the unhappy city contains a happy city unaware of its own existence.
”
”
Italo Calvino (Invisible Cities)
“
This massive, nearly incomprehensible economic miracle you are witnessing outside your window is due to one group of people and one group of people only – men. And it was a transaction (the most important and original economic transaction) that incentivized men to make and build nearly everything on the planet - sex for resources. Men build things, women give them sex. Men produce things, women give them children. Men accrue wealth and resources, women continue their genetic line. Sex (or more Darwinistically speaking, progeny) is what gets men out of bed in the morning, off to school, into rush hour, off to the office, off to the factory, off to night school, off to war, or off to the lab to make money so that they might someday attract girls. If there was no sex, if there were no women, if there was no female youth and beauty, men would still be living in caves, only mustering their resources to perhaps create beer and poker to bide the time. Alas, the ONLY reason you have planes, trains, and automobiles, the only reason an economy exists, the only reason anything outside the sky exists, is because men built it. And men built it in exchange for sex.
”
”
Aaron Clarey (The Book of Numbers: Analyzing the ROI on the Pursuit of Women)
“
I think every one who has some vague belief in God, until he becomes a Christian, has the idea of an exam, or of a bargain in his mind. The first result of real Christianity is to blow that idea into bits. When they find it blown into bits, some people think this means that Christianity is a failure and give up. They seem to imagine that God is very simple-minded! In fact, of course, He knows all about this. One of the very things Christianity was designed to do was to blow this idea to bits. God has been waiting for the moment at which you discover that there is no question of earning a pass mark in this exam, or putting Him in your debt.
Then comes another discovery. Every faculty you have, your power of thinking or of moving your limbs from moment to moment, is given you by God. If you devoted every moment of your whole life exclusively to His service you could not give Him anything that was not in a sense His own already. So that when we talk of a man doing anything for God or giving anything to God, I will tell you what it is really like.
It is like a small child going to its father and saying, "Daddy, give me sixpence to buy you a birthday present." Of course, the father does, and he is pleased with the child's present. It is all very nice and proper, but only an idiot would think that the father is sixpence to the good on the transaction. When a man has made these two discoveries God can really get to work. It is after this that real life begins. The man is awake now.
”
”
C.S. Lewis (Mere Christianity)
“
I have to believe that if we didn't need to protect ourselves, we wouldn't be so prone to avoiding rest. When fear enters the story, something changes.
In response to the risk and need around us, we have constructed systems around labor that leave even the hardest workers vulnerable, in deficit. Labor is no longer a gift. How could it be when one is withering from hunger? Labor instead becomes a means to an end, not an avenue for flourishing but a transaction for survival. This is a grim human development, for no one wants to spend their days merely surviving.
And this transaction is nearly always incongruent with the amount of labor one does. You can work, as my gramma did in California, for a full month just to be able to finally move from the shelter into low-income housing. Meanwhile, the powerful convince us that there is not enough while their pocket spill out in the open. They distract us from this by dangling opportunity in the opposite direction. They appear as rescuers, demanding ceaseless labor from us but presenting it as a gift. We are expected to feel deeply lucky and even indebted to a society that allows us to work, even if that work cannot satisfy our most basic needs.
”
”
Cole Arthur Riley (This Here Flesh: Spirituality, Liberation and the Stories That Make Us)
“
I went to the room in Great Jones Street, a small crooked room, cold as a penny, looking out on warehouses, trucks and rubble. There was snow on the windowledge. Some rags and an unloved ruffled shirt of mine had been stuffed into places where the window frame was warped and cold air entered. The refrigerator was unplugged, full of record albums, tapes, and old magazines. I went to the sink and turned on both taps all the way, drawing an intermittent trickle. Least is best. I tried the radio, picking up AM only at the top of the dial, FM not at all."
The industrial loft buildings along Great Jones seemed misproportioned, broad structures half as tall as they should have been, as if deprived of light by the great skyscraper ranges to the north and south."
Transparanoia owns this building," he said.
She wanted to be lead singer in a coke-snorting hard-rock band but was prepared to be content beating a tambourine at studio parties. Her mind was exceptional, a fact she preferred to ignore. All she desired was the brute electricity of that sound. To make the men who made it. To keep moving. To forget everything. To be that sound. That was the only tide she heeded. She wanted to exist as music does, nowhere, beyond maps of language. Opal knew almost every important figure in the business, in the culture, in the various subcultures. But she had no talent as a performer, not the slightest, and so drifted along the jet trajectories from band to band, keeping near the fervers of her love, that obliterating sound, until we met eventually in Mexico, in somebody's sister's bed, where the tiny surprise of her name, dropping like a pebble on chrome, brought our incoherent night to proper conclusion, the first of all the rest, transactions in reciprocal tourism.
She was beautiful in a neutral way, emitting no light, defining herself in terms of attrition, a skinny thing, near blond, far beyond recall from the hard-edged rhythms of her life, Southwestern woman, hard to remember and forget...There was never a moment between us that did not measure the extent of our true connection. To go harder, take more, die first.
”
”
Don DeLillo (Great Jones Street)
“
Though Wilder blamed her family’s departure from Kansas on “blasted politicians” ordering white squatters to vacate Osage lands, no such edict was issued over Rutland Township during the Ingallses’ tenure there. Quite the reverse is true: only white intruders in what was known as the Cherokee Strip of Oklahoma were removed to make way for the displaced Osages arriving from Kansas. (Wilder mistakenly believed that her family’s cabin was located forty—rather than the actual fourteen—miles from Independence, an error that placed the fictional Ingalls family in the area affected by the removal order.) Rather, Charles Ingalls’s decision to abandon his claim was almost certainly financial, for Gustaf Gustafson did indeed default on his mortgage. The exception: Unlike their fictional counterparts, the historical Ingalls family’s decision to leave Wisconsin and settle in Kansas was not a straightforward one. Instead it was the eventual result of a series of land transactions that began in the spring of 1868, when Charles Ingalls sold his Wisconsin property to Gustaf Gustafson and shortly thereafter purchased 80 acres in Chariton County, Missouri, sight unseen. No one has been able to pinpoint with any certainty when (or even whether) the Ingalls family actually resided on that land; a scanty paper trail makes it appear that they actually zigzagged from Kansas to Missouri and back again between May of 1868 and February of 1870. What is certain is that by late February of 1870 Charles Ingalls had returned the title to his Chariton County acreage to the Missouri land dealer, and so for simplicity’s sake I have chosen to follow Laura Ingalls Wilder’s lead, contradicting history by streamlining events to more closely mirror the opening chapter of Little House on the Prairie, and setting this novel in 1870, a year in which the Ingalls family’s presence in Kansas is firmly documented.
”
”
Sarah Miller (Caroline: Little House, Revisited)
“
Self-Confidence Formula First. I know that I have the ability to achieve the object of my Definite Purpose in life, therefore, I demand of myself persistent, continuous action toward its attainment, and I here and now promise to render such action. Second. I realize the dominating thoughts of my mind will eventually reproduce themselves in outward, physical action, and gradually transform themselves into physical reality, therefore, I will concentrate my thoughts for thirty minutes daily, upon the task of thinking of the person I intend to become, thereby creating in my mind a clear mental picture of that person. Third. I know through the principle of auto-suggestion, any desire that I persistently hold in my mind will eventually seek expression through some practical means of attaining the object back of it, therefore, I will devote ten minutes daily to demanding of myself the development of self-confidence. Fourth. I have clearly written down a description of my definite chief aim in life, and I will never stop trying, until I shall have developed sufficient self-confidence for its attainment. Fifth. I fully realize that no wealth or position can long endure, unless built upon truth and justice, therefore, I will engage in no transaction which does not benefit all whom it affects. I will succeed by attracting to myself the forces I wish to use, and the cooperation of other people. I will induce others to serve me, because of my willingness to serve others. I will eliminate hatred, envy, jealousy, selfishness, and cynicism, by developing love for all humanity, because I know that a negative attitude toward others can never bring me success. I will cause others to believe in me, because I will believe in them, and in myself. I will sign my name to this formula, commit it to memory, and repeat it aloud once a day, with full faith that it will gradually influence my thoughts and actions so that I will become a self-reliant, and successful person.
”
”
Napoleon Hill (Think and Grow Rich (Start Motivational Books))
“
I AM WRITING IN A time of great anxiety in my country. I understand the anxiety, but also believe America is going to be fine. I choose to see opportunity as well as danger. Donald Trump’s presidency threatens much of what is good in this nation. We all bear responsibility for the deeply flawed choices put before voters during the 2016 election, and our country is paying a high price: this president is unethical, and untethered to truth and institutional values. His leadership is transactional, ego driven, and about personal loyalty. We are fortunate some ethical leaders have chosen to serve and to stay at senior levels of government, but they cannot prevent all of the damage from the forest fire that is the Trump presidency. Their task is to try to contain it. I see many so-called conservative commentators, including some faith leaders, focusing on favorable policy initiatives or court appointments to justify their acceptance of this damage, while deemphasizing the impact of this president on basic norms and ethics. That strikes me as both hypocritical and morally wrong. The hypocrisy is evident if you simply switch the names and imagine that a President Hillary Clinton had conducted herself in a similar fashion in office. I’ve said this earlier but it’s worth repeating: close your eyes and imagine these same voices if President Hillary Clinton had told the FBI director, “I hope you will let it go,” about the investigation of a senior aide, or told casual, easily disprovable lies nearly every day and then demanded we believe them. The hypocrisy is so thick as to almost be darkly funny. I say this as someone who has worked in law enforcement for most of my life, and served presidents of both parties. What is happening now is not normal. It is not fake news. It is not okay.
”
”
James Comey (A Higher Loyalty: Truth, Lies, and Leadership)
“
WALTER (Gathering him up in his arms) You know what, Travis? In seven years you going to be seventeen years old. And things is going to be very different with us in seven years, Travis. … One day when you are seventeen I’ll come home—home from my office downtown somewhere— TRAVIS You don’t work in no office, Daddy. WALTER No—but after tonight. After what your daddy gonna do tonight, there’s going to be offices—a whole lot of offices.… TRAVIS What you gonna do tonight, Daddy? WALTER You wouldn’t understand yet, son, but your daddy’s gonna make a transaction … a business transaction that’s going to change our lives. … That’s how come one day when you ’bout seventeen years old I’ll come home and I’ll be pretty tired, you know what I mean, after a day of conferences and secretaries getting things wrong the way they do … ’cause an executive’s life is hell, man—(The more he talks the farther away he gets) And I’ll pull the car up on the driveway … just a plain black Chrysler, I think, with white walls—no—black tires. More elegant. Rich people don’t have to be flashy … though I’ll have to get something a little sportier for Ruth—maybe a Cadillac convertible to do her shopping in. … And I’ll come up the steps to the house and the gardener will be clipping away at the hedges and he’ll say, “Good evening, Mr. Younger.” And I’ll say, “Hello, Jefferson, how are you this evening?” And I’ll go inside and Ruth will come downstairs and meet me at the door and we’ll kiss each other and she’ll take my arm and we’ll go up to your room to see you sitting on the floor with the catalogues of all the great schools in America around you. … All the great schools in the world! And—and I’ll say, all right son—it’s your seventeenth birthday, what is it you’ve decided? … Just tell me where you want to go to school and you’ll go. Just tell me, what it is you want to be—and you’ll be it. … Whatever you want to be—Yessir! (He holds his arms open for TRAVIS) YOU just name it, son … (TRAVIS leaps into them) and I hand you the world!
”
”
Lorraine Hansberry (A Raisin in the Sun)
“
The lobby of the Fanny Briggs Memorial Building was almost finished when she arrived. As if to distract from the minuscule and cramped philosophy of what would transpire on the floors above, the city offered visitors the spacial bounty of the lobby. The ersatz marble was firm underfoot like real marble, sheer, and produced trembling echoes effortlessly. The circle of Doric columns braced the weight above without complaint. The mural, however, was not complete. It started out jauntily enough to Lila Mae’s left. Cheerless Indians holding up a deerskin in front of a fire. The original tenants, sure. A galleon negotiating the tricky channels around the island. Two beaming Indians trading beads to a gang of white men—the infamous sale of the Island. Big moment, have to include that, the first of many dubious transactions in the city’s history. (They didn’t have elevators yet. That’s why the scenes look so flat to Lila Mae: the city is dimensionless.) The mural jumped to the Revolution then, she noticed, skipped over a lot of stuff. The painter seemed to be making it up as he went along, like the men who shaped the city. The Revolution scene was a nice setpiece—the colonists pulling down the statue of King George III. They melted it down for ammunition, if she remembers correctly. It’s always nice when a good mob comes together. The painting ended there. (Someone knocks at the door of her room in 117 Second Avenue, but she doesn’t open her eyes.) Judging from the amount of wall space that remained to Lila Mae’s right, the mural would have to get even more brief in its chronicle of the city’s greatest hits. Either the painter had misjudged how much space he had or the intervening years weren’t that compelling to him. Just the broad strokes, please.
”
”
Colson Whitehead (The Intuitionist)
“
While women suffer from our relative lack of power in the world and often resent it, certain dimensions of this powerlessness may seem abstract and remote. We know, for example, that we rarely get to make the laws or direct the major financial institutions. But Wall Street and the U.S. Congress seem very far away. The power a woman feels in herself to heal and sustain, on the other hand--"the power of love"--is, once again, concrete and very near: It is like a field of force emanating from within herself, a great river flowing outward from her very person.
Thus, a complex and contradictory female subjectivity is constructed within the relations of caregiving. Here, as elsewhere, women are affirmed in some way and diminished in others, this within the unity of a single act. The woman who provides a man with largely unreciprocated emotional sustenance accords him status and pays him homage; she agrees to the unspoken proposition that his doings are important enough to deserve substantially more attention than her own. But even as the man's supremacy in the relationship is tacitly assumed by both parties to the transaction, the man reveals himself to his caregiver as vulnerable and insecure. And while she may well be ethically and epistemically disempowered by the care she gives, this caregiving affords her a feeling that a mighty power resides within her being.
The situation of those men in the hierarchy of gender who avail themselves of female tenderness is not thereby altered: Their superordinate position is neither abandoned, nor their male privilege relinquished. The vulnerability these men exhibit is not a prelude in any way to their loss of male privilege or to an elevation in the status of women. Similarly, the feeling that one's love is a mighty force for the good in the life of the beloved doesn't make it so, as Milena Jesenka found, to her sorrow. The feeling of out-flowing personal power so characteristic of the caregiving woman is quite different from the having of any actual power in the world. There is no doubt that this sense of personal efficacy provides some compensation for the extra-domestic power women are typically denied: If one cannot be a king oneself, being a confidante of kings may be the next best thing. But just as we make a bad bargain in accepting an occasional Valentine in lieu of the sustained attention we deserve, we are ill advised to settle for a mere feeling of power, however heady and intoxicating it may be, in place of the effective power we have every right to exercise in the world.
”
”
Sandra Lee Bartky (Femininity and Domination: Studies in the Phenomenology of Oppression (Thinking Gender))
“
Any true definition of preaching must say that that man is there to deliver the message of God, a message from God to those people. If you prefer the language of Paul, he is 'an ambassador for Christ'. That is what he is. He has been sent, he is a commissioned person, and he is standing there as the mouthpiece of God and of Christ to address these people. In other words he is not there merely to talk to them, he is not there to entertain them. He is there - and I want to emphasize this - to do something to those people; he is there to produce results of various kinds, he is there to influence people. He is not merely to influence a part of them; he is not only to influence their minds, not only their emotions, or merely to bring pressure to bear upon their wills and to induce them to some kind of activity. He is there to deal with the whole person; and his preaching is meant to affect the whole person at the very centre of life. Preaching should make such a difference to a man who is listening that he is never the same again. Preaching, in other words, is a transaction between the preacher and the listener. It does something for the soul of man, for the whole of the person, the entire man; it deals with him in a vital and radical manner.
I remember a remark made to me a few years back about some studies of mine on “The Sermon on the Mount.” I had deliberately published them in sermonic form. There were many who advised me not to do that on the grounds that people no longer like sermons. The days for sermons, I was told, were past, and I was pressed to turn my sermons into essays and to give them a different form. I was most interested therefore when this man to whom I was talking, and he is a very well-known Christian layman in Britain, said, "I like these studies of yours on “The Sermon on the Mount” because they speak to me.” Then he went on to say, “I have been recommended many books by learned preachers and professors but,” he said, “what I feel about those books is that it always seems to be professors writing to professors; they do not speak to me. But,” he said, “your stuff speaks to me.” Now he was an able man, and a man in a prominent position, but that is how he put it. I think there is a great deal of truth in this. He felt that so much that he had been recommended to read was very learned and very clever and scholarly, but as he put it, it was “professors writing to professors.” This is, I believe, is a most important point for us to bear in mind when we read sermons. I have referred already to the danger of giving the literary style too much prominence. I remember reading an article in a literary journal some five or six years ago which I thought was most illuminating because the writer was making the selfsame point in his own field. His case was that the trouble today is that far too often instead of getting true literature we tend to get “reviewers writing books for reviewers.” These men review one another's books, with the result that when they write, what they have in their mind too often is the reviewer and not the reading public to whom the book should be addressed, at any rate in the first instance. The same thing tends to happen in connection with preaching. This ruins preaching, which should always be a transaction between preacher and listener with something vital and living taking place. It is not the mere imparting of knowledge, there is something much bigger involved. The total person is engaged on both sides; and if we fail to realize this our preaching will be a failure.
”
”
D. Martyn Lloyd-Jones (Preaching and Preachers)
“
Specialisation, accompanied by exchange, is the source of economic prosperity. Here, in my own words, is what a modern version of Smithism claims. First, the spontaneous and voluntary exchange of goods and services leads to a division of labour in which people specialise in what they are good at doing. Second, this in turn leads to gains from trade for each party to a transaction, because everybody is doing what he is most productive at and has the chance to learn, practise and even mechanise his chosen task. Individuals can thus use and improve their own tacit and local knowledge in a way that no expert or ruler could. Third, gains from trade encourage more specialisation, which encourages more trade, in a virtuous circle. The greater the specialisation among producers, the greater is the diversification of consumption: in moving away from self-sufficiency people get to produce fewer things, but to consume more. Fourth, specialisation inevitably incentivises innovation, which is also a collaborative process driven by the exchange and combination of ideas. Indeed, most innovation comes about through the recombination of existing ideas for how to make or organise things. The more people trade and the more they divide labour, the more they are working for each other. The more they work for each other, the higher their living standards. The consequence of the division of labour is an immense web of cooperation among strangers: it turns potential enemies into honorary friends. A woollen coat, worn by a day labourer, was (said Smith) ‘the produce of a great multitude of workmen. The shepherd, the sorter of the wool, the wool-comber or carder, the dyer, the scribbler, the spinner, the weaver, the fuller, the dresser . . .’ In parting with money to buy a coat, the labourer was not reducing his wealth. Gains from trade are mutual; if they were not, people would not voluntarily engage in trade. The more open and free the market, the less opportunity there is for exploitation and predation, because the easier it is for consumers to boycott the predators and for competitors to whittle away their excess profits. In its ideal form, therefore, the free market is a device for creating networks of collaboration among people to raise each other’s living standards, a device for coordinating production and a device for communicating information about needs through the price mechanism. Also a device for encouraging innovation. It is the very opposite of the rampant and selfish individualism that so many churchmen and others seem to think it is. The market is a system of mass cooperation. You compete with rival producers, sure, but you cooperate with your customers, your suppliers and your colleagues. Commerce both needs and breeds trust.
”
”
Matt Ridley (The Evolution of Everything: How New Ideas Emerge)
“
Obviously, in those situations, we lose the sale. But we’re not trying to maximize each and every transaction. Instead, we’re trying to build a lifelong relationship with each customer, one phone call at a time. A lot of people may think it’s strange that an Internet company is so focused on the telephone, when only about 5 percent of our sales happen through the telephone. In fact, most of our phone calls don’t even result in sales. But what we’ve found is that on average, every customer contacts us at least once sometime during his or her lifetime, and we just need to make sure that we use that opportunity to create a lasting memory. The majority of phone calls don’t result in an immediate order. Sometimes a customer may be calling because it’s her first time returning an item, and she just wants a little help stepping through the process. Other times, a customer may call because there’s a wedding coming up this weekend and he wants a little fashion advice. And sometimes, we get customers who call simply because they’re a little lonely and want someone to talk to. I’m reminded of a time when I was in Santa Monica, California, a few years ago at a Skechers sales conference. After a long night of bar-hopping, a small group of us headed up to someone’s hotel room to order some food. My friend from Skechers tried to order a pepperoni pizza from the room-service menu, but was disappointed to learn that the hotel we were staying at did not deliver hot food after 11:00 PM. We had missed the deadline by several hours. In our inebriated state, a few of us cajoled her into calling Zappos to try to order a pizza. She took us up on our dare, turned on the speakerphone, and explained to the (very) patient Zappos rep that she was staying in a Santa Monica hotel and really craving a pepperoni pizza, that room service was no longer delivering hot food, and that she wanted to know if there was anything Zappos could do to help. The Zappos rep was initially a bit confused by the request, but she quickly recovered and put us on hold. She returned two minutes later, listing the five closest places in the Santa Monica area that were still open and delivering pizzas at that time. Now, truth be told, I was a little hesitant to include this story because I don’t actually want everyone who reads this book to start calling Zappos and ordering pizza. But I just think it’s a fun story to illustrate the power of not having scripts in your call center and empowering your employees to do what’s right for your brand, no matter how unusual or bizarre the situation. As for my friend from Skechers? After that phone call, she’s now a customer for life. Top 10 Ways to Instill Customer Service into Your Company 1. Make customer service a priority for the whole company, not just a department. A customer service attitude needs to come from the top. 2. Make WOW a verb that is part of your company’s everyday vocabulary. 3. Empower and trust your customer service reps. Trust that they want to provide great service… because they actually do. Escalations to a supervisor should be rare. 4. Realize that it’s okay to fire customers who are insatiable or abuse your employees. 5. Don’t measure call times, don’t force employees to upsell, and don’t use scripts. 6. Don’t hide your 1-800 number. It’s a message not just to your customers, but to your employees as well. 7. View each call as an investment in building a customer service brand, not as an expense you’re seeking to minimize. 8. Have the entire company celebrate great service. Tell stories of WOW experiences to everyone in the company. 9. Find and hire people who are already passionate about customer service. 10. Give great service to everyone: customers, employees, and vendors.
”
”
Tony Hsieh (Delivering Happiness: A Path to Profits, Passion, and Purpose)