Technician Quotes

Governments want efficient technicians, not human beings, because human beings become dangerous to governments – and to organized religions as well. That is why governments and religious organizations seek to control education.

A scientist in his laboratory is not a mere technician: he is also a child confronting natural phenomena that impress him as though they were fairy tales.

Any chance that you're pregnant?' the technician says as he pulls the X-ray lamp over my swollen knee. 'No,' Henry and Dad say at the same time.

Maxim 3: An ordnance technician at a dead run outranks everybody. -The Seventy Maxims of Maximally Effective Mercenaries

Literary studies were no more than a series of autopsies performed by heartless technicians. Worse than autopsies: biopsies. Vivisection. Even movies, which I love more than anything, more than life itself, they even do it with movies these days.

Today, in the age of standardized testing, thinking and acting, reason and judgment have been thrown out the window just as teachers are increasingly being deskilled and forced to act as semi-robotic technicians good for little more than teaching for the test...

Black scientists and technicians, many of them women, used cells from a black woman to help save the lives of millions of Americans, most of them white. And they did so on the same campus—and at the very same time—that state officials were conducting the infamous Tuskegee syphilis studies.

I am among those who think that science has great beauty. A scientist in his laboratory is not only a technician, he is also a child place before natural phenomenon, which impress him like a fairy tale.

a technician who uses the term “glitch” is like a Doctor who tells you you’re suffering from a “thingy,” except the doctor won’t tell you to go home and try turning yourself on and off again.

And me not sleeping tonight or tomorrow night or any night for a long while, now that this has started. And he thought of her lying on the bed with the two technicians standing straight over her, not bent with concern, but only standing straight, arms folded. And he remembered thinking then that if she died, he was certain he wouldn’t cry. For it would be the dying of an unknown, a street face, a newspaper image, and it was suddenly so very wrong that he had begun to cry, not at death but at the thought of not crying at death, a silly empty man near a silly empty woman, while the hungry snake made her still more empty. How do you get so empty? he wondered. Who takes it out of you? And that awful flower the other day, the dandelion! It had summed up everything, hadn’t it? ‘What a shame! You’re not in love with anyone!’ And why not?

Martha,” he said afterwards, lying next to me. “Everything is broken and messed up and completely fine. That is what life is. It’s only the ratios that change. Usually on their own. As soon as you think that’s it, it’s going to be like this forever, they change again.” That is what life was, and how it continued for three years after that. The ratios changing on their own, broken, completely fine, a holiday, a leaking pipe, new sheets, happy birthday, a technician between nine and three, a bird flew into the window, I want to die, please, I can’t breathe, I think it’s a lunch thing, I love you, I can’t do this anymore, both of us thinking it would be like that forever.

... In the discourse of today's financial backers of research, the only credible goal is power. Scientists, technicians, and instruments are purchased not to find truth, but to augment power.

I mean it. I can't go alone. And I really can't go with Levana." "Well, there are about 200,000 single girls in this city who would fall over themselves to have the privilege." A hush passed between them... "Cinder." She couldn't help it. She looked at him... "200,000 single girls," he said. "Why not you?" Cyborg. Lunar. Mechanic. She was the last thing he wanted. She opened her lips, and the elevator stopped. "I'm sorry. But trust me---you don't want to go with me." The doors opened and the tension released her. She rushed out of the elevator, head down, trying to look at the small group of people waiting for the elevator. "Come to the ball with me." She froze. Everyone in the hallway froze. Cinder turned back. Kai was still standing in elevator B one hand propping open the door. Her nerves frazzled, and all the emotions of the past hour were converging into a single sickening feeling---exasperation. The hall was filled with doctors, nurses, androids, officials, technicians, and they all fell into an awkward hush and stared at the prince and the girl in the baggy cargo pants he was flirting with. Flirting. Squaring her shoulders, she retreated back into the elevator and pushed him inside, not even caring that it was her metal hand. "Hold the elevator," he said to the android as the doors shut behind him. He smiled. "That got your attention.

They were so ignorant! Young men and women, educated very carefully to be apolitical, to be technicians who thought they disliked politics, making them putty in the hands of their rulers, just like always. It was appalling how stupid they were, really, and he could not help lashing into them.

I was under the librarians' protection. Civil servants and servants of civility, they had my back. They would be whatever they needed to be that day: information professionals, teachers, police, community organizers, computer technicians, historians, confidantes, clerks, social workers, storytellers, or, in this case, guardians of my peace.

Jack? It’s Margeaux.” “My sister? Why would my sister be calling me? How did she get my number? Crazy questions blipped through my head. I knew she had married and was living in New Orleans, but we rarely spoke and have never been close by any means” “Margeaux?” “I’m calling from the police station. Dad was just brought in and I thought I should let you know.” “What! Why was he brought in?” “Jack, he’s been diagnosed with Alzheimer’s. He drove himself into New Orleans to Quest Diagnostic for some blood tests and he was waiting to be called. Apparently, they took other people back that had come in after him. He got upset and made a scene. The staff tried to explain that those people all had appointments and he didn’t. He became so abusive, they called security, but before they even got there, Dad knocked down one of the technicians. That’s when they called the police. They came and took him.

They're both technicians. They have what I call 'thintelligence'. They see the immediate situation. They think narrowly and they call it 'being focused'. They don't see the surround. They don't see the consequences.

You must not blame us scientists for the use which war technicians have put our discoveries.

The 'polymath' had already died out by the close of the eighteenth century, and in the following century intensive education replaced extensive, so that by the end of it the specialist had evolved. The consequence is that today everyone is a mere technician, even the artist...

The [elevator] doors opened and the tension released her. She rushed out of the elevator, head down, trying to look at the small group of people waiting for the elevator. "Come to the ball with me." She froze. Everyone in the hallway froze. Cinder turned back. Kai was still standing in elevator B one hand propping open the door. Her nerves frazzled, and all the emotions of the past hour were converging into a single sickening feeling---exasperation. The hall was filled with doctors, nurses, androids, officials, technicians, and they all fell into an awkward hush and stared at the prince and the girl in the baggy cargo pants he was flirting with. Flirting. Squaring her shoulders, she retreated back into the elevator and pushed him inside, not even caring that it was her metal hand. "Hold the elevator," he said to the android as the doors shut behind him. He smiled. "That got your attention.

The hall was filled with doctors, nurses, androids, officials, technicians, and they all fell into an awkward hush and stared at the prince and the girl in the baggy cargo pants he was flirting with. Flirting.

Occupation, curfew, settlements, closed military zone, administrative detention, siege, preventive strike, terrorist infrastructure, transfer. Their WAR destroys language. Speaks genocide with the words of a quiet technician. Occupation means that you cannot trust the OPEN SKY, or any open street near to the gates of snipers tower. It means that you cannot trust the future or have faith that the past will always be there. Occupation means you live out your live under military rule, and the constant threat of death, a quick death from a snipers bullet or a rocket attack from an M16. A crushing, suffocating death, a slow bleeding death in an ambulance stopped for hours at a checkpoint. A dark death, at a torture table in an Israeli prison: just a random arbitrary death. A cold calculated death: from a curable disease. A thousand small deaths while you watch your family dying around you. Occupation means that every day you die, and the world watches in silence. As if your death was nothing, as if you were a stone falling in the earth, water falling over water. And if you face all of this death and indifference and keep your humanity, and your love and your dignity and YOU refuse to surrender to their terror, then you know something of the courage that is Palestine.

My message will be very clear; it is that I think we have to continue to read novels. Because I think that the novel is a very good means to question the current world without having an answer that is too schematic, too automatic. The novelist, he’s not a philosopher, not a technician of spoken language. He’s someone who writes, above all, and through the novel asks questions.

In tracking what people have to say about schooling, I notice that most of the conversation is about means, rarely about ends. . . It is as if we are a nation of technicians, consumed by our expertise in how something should be done, afraid or incapable of thinking about why.

God is not a technician. God is an Artist. This is the God who made you. The same God who lives inside of you. He comes into us, then comes out of us, in a million little ways. That's why there's freedom, even in the blah. Hope, even in the dark. Love, even in the fear. Trust, even as we face our critics. And believe in the midst of all that? It feels like strength and depth and wildflower spinning; it feels risky and brave and underdog winning. It feels like redemption. It feels like art.

After running her eyes over pulsing LEDs on the suspension unit, Samantha glanced through a small port at Claire Hyndman’s limp body. She looked expectantly at Mih Valanson, one of her senior technicians. “Well? How’s it going? Are you succeeding?” Valanson looked uncomfortable. “Well?” “I shouldn’t be doing this. Brain-stripping is illegal.” “I do wish you wouldn’t call it that,” Samantha scolded. After following Samantha’s gaze and looking at Claire Hyndman’s pale face, Valanson secretly hoped his efforts would be in vain.

(That was a cinematic trick adapted for print. Death wasn’t talking to the princess. He was actually in his study, talking to Mort. But it was quite effective, wasn’t it? It’s probably called a fast dissolve, or a crosscut/zoom. Or something. An industry where a senior technician is called a Best Boy might call it anything.)

The use of method as the criterion of science abolishes theoretical relevance. As a consequence, all propositions concerning facts will be promoted to the dignity of science, regardless of their relevance, as long as they result from a correct use of method. Since the ocean of facts is infinite, a prodigious expansion of science in the sociological sense becomes possible, giving employment to scientistic technicians and leading to the fantastic accumulation of irrelevant knowledge through huge “research projects” whose most interesting features is the quantifiable expense that has gone into their production.

The difference between being an amazing technician and being a soloist or principal is mastering those interpretive flourishes to tell the best story. Otherwise you aren’t a ballerina—you’re just another dancer.

No team is complete without a good technician, and the word for an incomplete team is usually "fatality.

I know quite well that one needs ridiculous, mad situations like that; one can't write really well about anything else. Why was that old fellow such a marvelous propaganda technician? Because he had so many insane, excruciating things to get excited about. You've got to be hurt and upset; otherwise you can't think of the really good, penetrating, X-rayish phrases.

Once it was believed that to bring these creatures to manhood it was enough to feed them, clothe them, and look to their everyday needs; but we see now that the result of this has been to turn out petty shopkeepers, village politicians, hollow technicians devoid of an inner life.

I'd wander for days in the fog, scared I'd never see another thing, then there'd be that door, opening to show me the mattress padding on the other side to stop out the sounds, the men standing in a line like zombies among shiny copper wires and tubes pulsing light, and the bright scrape of arcing electricity. I'd take my place in the line and wait my turn at the table. The table shaped like a cross, with shadows of a thousand murdered men printed on it, silhouette wrists and ankles running under leather straps sweated green with use, a silhouette neck and head running up to a silver band goes across the forehead. And a technician at the controls beside the table looking up from his dial and down the line and pointing at me with a rubber glove.

Detective Virgil and Barlow [bomb-technician] arranged to meet at the Starbucks. Virgil got a grande hot chocolate, no-fat milk, no foam, no whipped cream, and Barlow got a venti latte with an extra shot. As they took a corner table, Virgil said, “Remind me not to stand next to you if you’re handling a bomb. That much caffeine, you gotta be shakin’ like a hundred-dollar belly dancer.” “At least I’m not drinking like a little girl,” Barlow said.

To The Manager, then, The Technician becomes a problem to be managed. To The Technician, The Manager becomes a meddler to be avoided. To both of them, The Entrepreneur is the one who got them into trouble in the first place!

Belatedly it occurs to me that some members of your HR committee, a few skeptical souls, may be clutching a double strand of worry beads and wondering aloud about the practicality or usefulness of a degree in English rather than, let’s say, computers. Be reassured: the literature student has learned to inquire, to question, to interpret, to critique, to compare, to research, to argue, to sift, to analyze, to shape, to express. His intellect can be put to broad use. The computer major, by contrast, is a technician—a plumber clutching a single, albeit shining, box of tools.

Hell, was no military man; was computer technician who had bumbled into wrong field.

HELA CELLS ARE GROWN Black scientists and technicians, many of them women, used cells from a black woman to help save the lives of millions of Americans, most of them white. And they did so on the same campus—and at the very same time—that state officials were conducting the infamous Tuskegee syphilis studies.

had been equally obvious. The new aristocracy was made up for the most part of bureaucrats, scientists, technicians, trade-union organisers, publicity experts, sociologists, teachers, journalists and professional politicians. These people, whose origins

If children of 5 are not taught to obey orders, sit still for 7 hours a day, respect their teacher, and raise their hands when they have to go to the bathroom, how will they learn (after 17 more years of education) to become the respectful clerks, technicians and soldiers who keep our society free, our economy strong, and such inspiring men as Richard Nixon and Deane Davis in political office.

But you haven't tried. You haven't tried once. First you refused to admit that there was a menace at all! Then you reposed an absolutely blind faith in the Emperor! Now you've shifted it to Hari Seldon. Throughout you have invariably relied on authority or on the past—never on yourselves." His fists balled spasmodically. "It amounts to a diseased attitude—a conditioned reflex that shunts aside the independence of your minds whenever it is a question of opposing authority. There seems no doubt ever in your minds that the Emperor is more powerful than you are, or Hari Seldon Wiser. And that's wrong don't you see?" For some reason, no one cared to answer him. Hardin continued: "It isn't just you. It's the whole Galaxy. Pirenne heard Lord Dorwin's idea of scientific research. Lord Dorwin thought the way to be a good archaeologist was to read all the books on the subject—written by men who were dead for centuries. He thought that the way to solve archaeological puzzles was to weight the opposing authorities. And Pirenne listened and made no objections. Don't you see that there's something wrong with that?" Again the note of near-pleading in his voice. Again no answer. He went on: "And you men and half of Terminus as well are just as bad.. We sit here, considering the Encyclopedia the all-in-all. We consider the greatest end of science is the classification of past data. It is important, but is there no further work to be done? We're receding and forgetting, don't you see? Here in the Periphery they've lost nuclear power. In Gamma Andromeda, a power plant has undergone meltdown because of poor repairs, and the Chancellor of the Empire complains that nuclear technicians are scarce. And the solution? To train new ones? Never! Instead they're to restrict nuclear power." And for the third time: "Don't you see? It's galaxy-wide. It's a worship of the past. It's a deterioration—a stagnation!

You would think that, by sheer chance, there would come a time when you daughter's two dances would be close together, ideally near the beginning. But the dance studio makes sure this never happens, using the same computer scheduling program that the cable-TV company uses to make sure that the technician, for whom you have been waiting eleven hours, rings your doorbell only when you have just commenced pooping.

Since the ocean of facts is infinite, a prodigious expansion of science in the sociological sense becomes possible, giving employment to scientistic technicians and leading to the fantastic accumulation of irrelevant knowledge through huge “research projects” whose most interesting feature is the quantifiable expense that has gone into their production.

The real purpose of the scientific method is to make sure Nature hasn't misled you into thinking you know something you don't actually know. There's not a mechanic or scientist or technician alive who hasn't suffered from that one so much that he's not instinctively on guard. That's the main reason why so much scientific and mechanical information sounds so dull and so cautious. If you get careless or go romanticizing scientific information, give it a flourish here and there, Nature will soon make a complete fool out of you. It does it often enough anyway even when you don't give it opportunities. One must be extremely careful and rigidly logical when dealing with Nature: one logical slip and an entire scientific edifice comes tumbling down. One false deduction about the machine and you can get hung up indefinitely.

The technician consulted the enclosed documents. “Lizard is biting local children. They have a question about identification of the species, and a concern about diseases transmitted from the bite.” She produced a child’s picture of a lizard, signed TINA at the top. “One of the kids drew a picture of the lizard.

North," said the face beneath the sheet. "I belong to the National Association of Broadcasting Employees and Technicians. If you wake me up before I've slept twelve hours, I get paid short turnaround." "But Rose--" "If you wake me up before seven hours, I get to push a screwdriver into your lungs." — from "The Scarred Man

He’s an engineer. Wu’s the same. They’re both technicians. They don’t have intelligence. They have what I call ‘thintelligence.’ They see the immediate situation. They think narrowly and they call it ‘being focused.’ They don’t see the surround.

One of the great tragedies of science is that the increase in its complexity has made most scientists into little more than technicians, driving them into the tunnels of specialized disciplines. The further the scientist progresses down into the mine of knowledge, the less she can see the world into which that knowledge fits.

CELL Now look objectively. You have to admit the cancer cell is beautiful. If it were a flower, you'd say, How pretty, with its mauve centre and pink petals of if a cover for a pulpy thirties sci-fi magazine. How striking: as an alien, a success, all purple eye and jelly tentacles and spines, or are they gills, creeping around on granular Martian dirt red as the inside of the body, while its tender walls expand and burst, its spores scatter elsewhere, take root, like money, drifting like a fiction or miasma in and out of people's brains, digging themselves industriously in. The lab technician says, It has forgotten how to die. But why remember? All it wants is more amnesia. More life, and more abundantly. to take more. to eat more. To replicate itself. To keep on doing those things forever. Such desires are not unknown. Look in the mirror.

Spontaneity in the therapeutic work arises when the therapist can allow creative and authentic impulses to arise from moment to moment from the inner being, from the meditative quality within, from the inner emptiness, from the capacity to surrender to life. Then the therapist becomes less of a technician and more of an artist in the therapeutic work. It is then when the therapist and client meets in awareness without any barrier between.

The carpenter, lab technician, and conductor are all craftsmen because they are dedicated to good work for its own sake.

On any mechanical repair job ego comes in for rough treatment. You're always being fooled, you're always making mistakes, and a mechanic who has a big ego to defend is at a terrific disadvantage. If you know enough mechanics to think of them as a group, and your observations coincide with mine, I think you'll agree that mechanics tend to be rather modest and quiet. There are exceptions, but generally if they're not quiet and modest at first, the works seems to make them that way. And skeptical. Attentive, but skeptical. But not egotistic. There's no way to bullshit your way into looking good on a mechanical repair job, except with someone who doesn't know what you're doing.

So in short, the success of a film is due to the contribution of the actors and technicians in excess of my expectations, which is why it belongs to them, while failure belongs to me alone, as it means that I failed in channelizing their equally great contributions to their intended destination.

Today nothing is more modern than the onslaught against the political. American financiers, industrial technicians, Marxist socialists, and anarchic-syndicalist revolutionaries unite in demanding that the biased rule of politics over unbiased economic management be done away with. There must no longer be political problems, only organizational-technical and economic-sociological tasks. The kind of economic-technical thinking that prevails today is no longer capable of perceiving a political idea. The modern state seems to have actually become what Max Weber envisioned: a huge industrial plant.

Mario’s high spirits soon took a somber turn. He rolled himself closer to Frank. “I need this job, but you were right. More than a job, I need a way out.” Frank had him. He was about to detour the rest of Mario’s life. Build a team, deploy them, scoop up the data, get the hell out of town. Frank had left an unhappy trail of ruined technicians. Spies do that kind of shit, were his usual parting words.

Because drumming was recognized as an ancient source and symbol of the power of female technicians of the sacred, drumming was banned. Henceforth divinity was to be exclusively masculine. The suppression of women was directly linked to the suppression of the goddess.” - Layne Redmond, When the Drummers were Women

There is no seamen in the world who prefers a slow ship to a fast one. The painters painted better, the cooks took a little more time with the meals, and the technicians tightened the bolts just a little more. Their ship was no longer a cripple, and pride broke out in the crew like a rainbow after a summer shower.

I am among those who think that science has great beauty. A scientist in his laboratory is not only a technician: he is also a child placed before natural phenomena which impress him like a fairy tale.'-Marie Curie

Whoever pretends that a technician, an architect, a doctor, an engineer, or any type of scientist should merely work with the in­struments in his own specific field while his people starve to death or fall in battle, has in fact taken the side of the enemy. He is not apolitical, he is political-but in opposition to movements for lib­eration.

We still have not defined the intellectual yet: all we have are technicians of practical knowledge who either accommodate themselves to their contradiction or manage to avoid suffering from it. But when one of them becomes aware of the fact that despite the universality of his work it serves only particular interests, then his awareness of this contradiction - what Hegel called an 'unhappy consciousness' - is precisely what characterizes him as an intellectual.

She didn't need ordnance; she needed someone who could work around the problem. And that left her the single undead general in the Kel Arsenal, the madman who slept in the black cradle until the Nirai technicians could discover what had triggered his madness and how to cure him. Shuos Jedao, the Immolation Fox: genius, arch-traitor, and mass murderer.

Mysticism is the function of a mind looking for alternatives to reality.

God is not a technician. God is an Artist. This is the God who made you. The same God who lives inside of you. He comes into us, then comes out of us, in a million little ways. That's why there's freedom, even in the blah. Hope, even in the dark. Love, even in the fear. Trust, even as we face our critics. And believing in the midst of all that? It feels like strength and depth and wildflower spinning; it feels risky and brave and underdog winning. It feels like redemption. It feels like art.

Where there were once several competing approaches to medicine, there is now only one that matters to most hospitals, insurers, and the vast majority of the public. One that has been shaped to a great degree by the successful development of potent cures that followed the discovery of sulfa drugs. Aspiring caregivers today are chosen as much (or more) for their scientific abilities, their talent for mastering these manifold technological and pharmaceutical advances as for their interpersonal skills. A century ago most physicians were careful, conservative observers who provided comfort to patients and their families. Today they act: They prescribe, they treat, they cure. They routinely perform what were once considered miracles. The result, in the view of some, has been a shift in the profession from caregiver to technician. The powerful new drugs changed how care was given as well as who gave it.

In July, 1950, one news commentator rather plaintively remarked that warfare had not changed so much, after all. For some reason, ground troops still seemed to be necessary, in spite of the atom bomb. And oddly and unfortunately, to this gentleman, man still seemed to be an important ingredient in battle. Troops were still getting killed, in pain and fury and dust and filth. What happened to the widely-heralded pushbutton warfare where skilled, immaculate technicians who never suffered the misery and ignominy of basic training blew each other to kingdom come like gentlemen? In this unconsciously plaintive cry lies the buried a great deal of the truth why the United States was almost defeated. Nothing had happened to pushbutton warfare; its emergence was at hand. Horrible weapons that could destroy every city on Earth were at hand—at too many hands. But, pushbutton warfare meant Armageddon, and Armageddon, hopefully, will never be an end of national policy. Americans in 1950 rediscovered something that since Hiroshima they had forgotten: you may fly over a land forever; you may bomb it, atomize it, pulverize it and wipe it clean of life—but if you desire to defend it, protect it and keep it for civilization, you must do this on the ground, the way the Roman legions did, by putting your young men in the mud.

To those you care for, a nurse is a person of many faces: You are a warrior against death and suffering, a technician of the highest degree; you are a mother, a sister, a best friend, a psychiatrist; you are a teacher, a magician, a sounding board, a secretary, a fortuneteller, a politician, but most of all, you are a loving human being who has chosen to give that love in one of the best ways you can.

The cable and the X-unit both had female plugs. Somehow the cable had been installed backward. It would take a couple of days to disassemble the layers of spheres and explosives, remove the cable, and reinstall it properly. “I felt a chill and started to sweat in the air-conditioned room,” O’Keefe recalled. He decided to improvise. With help from another technician, he broke one major safety rule after another, propping the door open to bring in extension cords and using a soldering iron to attach the right plugs. It was risky to melt solder in a room with five thousand pounds of explosives. The two men fixed the cable, connected the plugs, and didn’t tell anyone what they’d done.

The goal of a science PhD is to have an original idea. Those who cannot are often called technicians. A technician is able to follow a protocol but not able to think beyond it. The best PhD students make the jump from technician to scientist in less than a few years. The worst never make that jump. Some advisors realize this early on and advise these students to leave science soon. Other advisors allow them to reach that point themselves.

The only certainty, whether spoken or not, is that the doctors, nurses, and technicians are fighting not only death but their own uncertainties as well. In most resuscitations, those can be narrowed down to two main questions: Are we doing the right things? and, Should we be doing anything at all?

What has most disturbed Carroll Quigley is the deterioration that has occurred in college education. While universities have produced an ever increasing number of specialists, technicians, scholars, and researchers in a wide variety of fields, institutions of higher education have been affected by a philosophical myopia. This has caused a serious erosion of the highest ideals associated with intellectual pursuits and professionalism. Throughout his life, Dr. Quigley has fought against this trend. A chair in Carroll Quigley’s name will stand for quality education for as long as it is endowed.

...the literature student has learned to inquire, to question, to interpret, to critique, to compare, to research, to argue, to sift, to analyze, to shape, to express. His intellect can be put to broad use. The computer major, by contrast, is a technician - a plumber clutching a single, albeit shining, box of tools.

One reason she had been as successful an assassin had always been her attention to detail, but the weeks of using the cream to maintain her disguise as the hapless dock technician, were taking their toll. Details slipped her mind occasionally, and concentrating was sometimes hard. She’d used the time she had available to study her target, learn his mannerisms and speech pattern, food and clothing preferences. Most of this possible with the right programs and access to the dock AI system. Those hours ‘at work’ in the Fabrication Unit had been well spent, and supplemented by frequenting places where she could observe him. The lack of her usual team of ‘daemons’ had created a number of difficulties, and though she wondered how Security had managed to take them down so quickly, she didn’t waste time worrying over it. Now she knew who he associated with, and his sexuality—all of it vital if she was to escape detection in such a high profile role.

He loved his job, which allowed time to do it without comparing his performance to others'. He loved the economics of death: hastening a person's passage into the afterlife not only provided him with a good living: it gave work to coroners, beat cops, detectives, crime scene technicians, the people who made fingerprint powder and luminal and other sundry chemicals and devices - not to mention firearm, ammunition, coffin, and tissue manufacturers - obituary writers, crime reporters, novelists.

From the eyewitness reports, one can gather what the spectacle in the gas chamber was after the doors were opened. In their hideous suffering, the condemned had tried to crawl on top of one another. During their agonies some had dug their fingernails into the flesh of their neighbors. As a rule the corpses were so compressed and entangled that it was impossible to separate them. The German technicians invented special hook-tipped poles which were thrust deep into the flesh of the corpses to pull them out.

To Mahmoud, Harshaw looked like a museum exhibit of what he thought of as a “Yank”—vulgar, dressed too informally for the occasion, loud, probably ignorant and almost certainly provincial. A professional man, too, which made it worse, as in Dr. Mahmoud’s experience most American professional men were under-educated and narrow, mere technicians.

I have to admit I was annoyed. Not physically annoyed, but inside annoyed. That helpless feeling you have when you know you should not be angry because you have to consider how other people are feeling or accept them for what they are, and that it is not your place to say anything. But annoyed because you have not been considered in the whole picture, you are there and that is that. Apologies begin to mean nothing at that point and frustration takes over.

No, the more familiar and widely dangerous issue is a kind of silent disengagement, the consequence of specialized technicians sticking narrowly to their domains. “That’s not my problem” is possibly the worst thing people can think, whether they are starting an operation, taxiing an airplane full of passengers down a runway, or building a thousand-foot-tall skyscraper.

He though continually about the apartment building, a Pandora’s Box whose thousand lids were one by one, inwardly opening. The dominant tenants of the high-rise, those who had adapted most successfully to life there, were not the unruly airline pilots and film technicians of the lower floors, nor the bad-tempered and aggressive wives of the tax specialists on the upper levels. Although at first sight these people appeared to provoke all the tension and hostility, the people really responsible were the quiet and self-contained residents, like the dental surgeons Steele and his wife.

David Park is a physicist and philosopher at Williams College in Massachusetts with a lifelong interest in a time which he too thinks doesn't pass. For Park, the passage of time is not so much an illusion as a myth, "because it involves no deception of the senses.... One cannot perform any experiment to tell unambiguously whether time passes or not." This is certainly a telling argument. After all, what reality can be attached to a phenomenon that can never be demonstrated experimentally? In fact, it is not even clear how to think about demonstrating the flow of time experimentally. As the apparatus, laboratory, experimenter, technicians, humanity generally and the universe as a whole are apparently caught up in the same inescapable flow, how can any bit of the universe be "stopped in time" in order to register the flow going on in the rest of it? It is analogous to claiming that the whole universe is moving through space at the same speed—or, to make the analogy closer, that space is moving through space. How can such a claim ever be tested?

What kind of people would control this world had been equally obvious. The new aristocracy was made up for the most part of bureaucrats, scientists, technicians, trade-union organisers, publicity experts, sociologists, teachers, journalists and professional politicians. These people, whose origins lay in the salaried middle class and the upper grades of the working class, had been shaped and brought together by the barren world of monopoly industry and centralised government.

When someone dies they get very cold and very still. That probably sounds obvious, but when it’s your mother it doesn’t feel obvious—it feels shocking. You watch, winded and reeling, as the medical technicians neutralize the stasis field and power down the synthetic organ metabolizer. But the sentimental gesture of kissing her forehead makes you recoil because the moment your lips touch her skin you realize just how cold and just how still she is, just how permanent that coldness and that stillness feel. Your body lurches like it’s been plunged into boiling water and for the first time in your life you understand death as a biological state, an organism ceasing to function. Unless you’ve touched a corpse before, you can’t comprehend the visceral wrongness of inert flesh wrapped around an inanimate object that wears your mother’s face. You feel sick with guilt and regret and sadness about inconsequential anecdote. You can’t remember anything thoughtful or sweet or tender that you ever did even though logically you know you must have. All you can recall is how often you were small and petty and false. She was your mother and she loved you in a way nobody ever has and nobody ever will and now she’s gone.

His name was Anderson and he had little gift for communication. Like most technicians, he had a terror and a contempt for speculation. The inductive leap was not for him. He dug a step and pulled himself up one single step, the way a man climbs the last shoulder of a mountain. He had great contempt, born of fear, for the Hamiltons, for they all half believed they had wings—and they got some bad falls that way. Anderson never fell, never slipped back, never flew. His steps moved slowly, slowly upward, and in the end, it is said, he found what he wanted—color film. He married Una, perhaps, because she had little humor, and this reassured him. Una wrote bleak letters without joy but also without self-pity. She was well and she hoped her family was well.

Unfortunately, the present system of education is making us subservient, mechanical, and deeply thoughtless; though it awakens us intellectually, inwardly it leaves us incomplete, stultified, and uncreative. Without an integrated understanding of life, our individual and collective problems will only deepen and extend. The purpose of education is not to produce mere scholars, technicians, and job hunters, but integrated men and women who are free of fear; for only between such human beings can there be enduring peace.

we tend to think that innovation comes from bureaucratic funding, through planning, or by putting people through a Harvard Business School class by one Highly Decorated Professor of Innovation and Entrepreneurship (who never innovated anything) or hiring a consultant (who never innovated anything). This is a fallacy—note for now the disproportionate contribution of uneducated technicians and entrepreneurs to various technological leaps, from the Industrial Revolution to the emergence of Silicon Valley, and you will see what I mean.

A year or so earlier I had been to the Sky River Rock Festival in rural Washington, where a dosen stone-broke freaks from Seattle Liberation Front had assembled a sound system that carried every small note of an acoustic guitar - even a cough or the sound of a boot drooping on the stage - to half-deaf acid victims huddled under bushes a half mile away. But the best technicians available to the National DAs' convention in Vegas apparently couldn't handle it. Their sound system looked like something Ulysses S. Grant might have triggered up to addres his troops during the Siege of Vicksburg. The voices from up front crackled with a fuzzy, high-pitched urgency, and the delay was just enough to keep the words disconcertingly out of phaze with the speaker's gestures. (Fear and Loathing in Las Vegas, p. 73)

Everything about them is blighted, dead. Feelings flake off & fall in dust. The senses, vitrified, can no longer experience pleasure; they crack at the least provocation. Each of us, within, was as if devoured by conflagration, & our hearts were no more than a pinch of ashes. Our souls were laid waste. For a long time now we had believed in nothing, not even nothingness. The nihilists of 1880 were a sect of mystics, dreamers, the routineers of universal happiness. We, of course, were poles apart from these credulous fools & their vaporous theories. We were men of action, technicians, specialists, the pioneers of a modern generation dedicated to death, the preachers of world revolution, the precursors of universal destruction, realists, realists. And there is no reality. What then? Destroy to rebuild or destroy to destroy? Neither the one nor the other. Angels or devils? No. You must excuse my smile: we were automats, pure & simple. We ran on like an idling machine until we were exhausted, pointlessly pointlessly, like life, like death, like a dream. Not even adversity had any charm for us.

We’re so close to Earth that sometimes we forget how beautiful it is. Seen from space, our blue planet is remarkably alive— a living paradise suspended in a vast and hostile cosmos. On the first trip to the moon, astronauts were stunned to see Earth rise above the moon’s desolate horizon. We know that on the moon there are no trees, rivers, or birds. No other planet has yet been found to have life as we know it. It is reported that astronauts orbiting high up in space stations spend most of their free time contemplating the breathtaking sight of Earth far below. From a distance, it looks like one giant living, breathing organism. Seeing its beauty and wonder, astronauts feel great love for the whole Earth. They know billions of people are living out their lives on this little planet, with all their joy, happiness, and suffering. They see violence, wars, famine, and environmental destruction. At the same time, they see clearly that this wonderful little blue planet, so fragile and precious, is irreplaceable. As one astronaut put it, “We went to the moon as technicians; we returned as humanitarians.

In a now famous thought experiment, the philosopher Derek Parfit asks us to imagine a teleportation device that can beam a person from Earth to Mars. Rather than travel for many months on a spaceship, you need only enter a small chamber close to home and push a green button, and all the information in your brain and body will be sent to a similar station on Mars, where you will be reassembled down to the last atom. Imagine that several of your friends have already traveled to Mars this way and seem none the worse for it. They describe the experience as being one of instantaneous relocation: You push the green button and find yourself standing on Mars—where your most recent memory is of pushing the green button on Earth and wondering if anything would happen. So you decide to travel to Mars yourself. However, in the process of arranging your trip, you learn a troubling fact about the mechanics of teleportation: It turns out that the technicians wait for a person’s replica to be built on Mars before obliterating his original body on Earth. This has the benefit of leaving nothing to chance; if something goes wrong in the replication process, no harm has been done. However, it raises the following concern: While your double is beginning his day on Mars with all your memories, goals, and prejudices intact, you will be standing in the teleportation chamber on Earth, just staring at the green button. Imagine a voice coming over the intercom to congratulate you for arriving safely at your destination; in a few moments, you are told, your Earth body will be smashed to atoms. How would this be any different from simply being killed? To

The key to innovation—at Bell Labs and in the digital age in general—was realizing that there was no conflict between nurturing individual geniuses and promoting collaborative teamwork. It was not either-or. Indeed, throughout the digital age, the two approaches went together. Creative geniuses (John Mauchly, William Shockley, Steve Jobs) generated innovative ideas. Practical engineers (Presper Eckert, Walter Brattain, Steve Wozniak) partnered closely with them to turn concepts into contraptions. And collaborative teams of technicians and entrepreneurs worked to turn the invention into a practical product. When part of this ecosystem was lacking, such as for John Atanasoff at Iowa State or Charles Babbage in the shed behind his London home, great concepts ended up being consigned to history’s basement. And when great teams lacked passionate visionaries, such as Penn after Mauchly and Eckert left, Princeton after von Neumann, or Bell Labs after Shockley, innovation slowly withered.

It’s no one’s fault really,” he continued. “A big city cannot afford to have its attention distracted from the important job of being a big city by such a tiny, unimportant item as your happiness or mine.” This came out of him easily, assuredly, and I was suddenly interested. On closer inspection there was something aesthetic and scholarly about him, something faintly professorial. He knew I was with him, listening, and his grey eyes were kind with offered friendliness. He continued: “Those tall buildings there are more than monuments to the industry, thought and effort which have made this a great city; they also occasionally serve as springboards to eternity for misfits who cannot cope with the city and their own loneliness in it.” He paused and said something about one of the ducks which was quite unintelligible to me. “A great city is a battlefield,” he continued. “You need to be a fighter to live in it, not exist, mark you, live. Anybody can exist, dragging his soul around behind him like a worn-out coat; but living is different. It can be hard, but it can also be fun; there’s so much going on all the time that’s new and exciting.” I could not, nor wished to, ignore his pleasant voice, but I was in no mood for his philosophising. “If you were a negro you’d find that even existing would provide more excitement than you’d care for.” He looked at me and suddenly laughed; a laugh abandoned and gay, a laugh rich and young and indescribably infectious. I laughed with him, although I failed to see anything funny in my remark. “I wondered how long it would be before you broke down and talked to me,” he said, when his amusement had quietened down. “Talking helps, you know; if you can talk with someone you’re not lonely any more, don’t you think?” As simple as that. Soon we were chatting away unreservedly, like old friends, and I had told him everything. “Teaching,” he said presently. “That’s the thing. Why not get a job as a teacher?” “That’s rather unlikely,” I replied. “I have had no training as a teacher.” “Oh, that’s not absolutely necessary. Your degrees would be considered in lieu of training, and I feel sure that with your experience and obvious ability you could do well.” “Look here, Sir, if these people would not let me near ordinary inanimate equipment about which I understand quite a bit, is it reasonable to expect them to entrust the education of their children to me?” “Why not? They need teachers desperately.” “It is said that they also need technicians desperately.” “Ah, but that’s different. I don’t suppose educational authorities can be bothered about the colour of people’s skins, and I do believe that in that respect the London County Council is rather outstanding. Anyway, there would be no need to mention it; let it wait until they see you at the interview.” “I’ve tried that method before. It didn’t work.” “Try it again, you’ve nothing to lose. I know for a fact that there are many vacancies for teachers in the East End of London.” “Why especially the East End of London?” “From all accounts it is rather a tough area, and most teachers prefer to seek jobs elsewhere.” “And you think it would be just right for a negro, I suppose.” The vicious bitterness was creeping back; the suspicion was not so easily forgotten. “Now, just a moment, young man.” He was wonderfully patient with me, much more so than I deserved. “Don’t ever underrate the people of the East End; from those very slums and alleyways are emerging many of the new breed of professional and scientific men and quite a few of our politicians. Be careful lest you be a worse snob than the rest of us. Was this the kind of spirit in which you sought the other jobs?

How old is she now?” “Oh, she’s twenty now.” She hesitated. She was obligated to end our little chat with a stylized flourish. The way it’s done in serial television. So she wet her little bunny mouth, sleepied her eyes, widened her nostrils, patted her hair, arched her back, stood canted and hip-shot, huskied her voice and said, “See you aroun’, huh?” “Sure, Marianne. Sure.” Bless them all, the forlorn little rabbits. They are the displaced persons of our emotional culture. They are ravenous for romance, yet settle for what they call making out. Their futile, acne-pitted men drift out of high school into a world so surfeited with unskilled labor there is competition for bag-boy jobs in the supermarkets. They yearn for security, but all they can have is what they make for themselves, chittering little flocks of them in the restaurants and stores, talking of style and adornment, dreaming of the terribly sincere stranger who will come along and lift them out of the gypsy life of the two-bit tip and the unemployment, cut a tall cake with them, swell them up with sassy babies, and guide them masterfully into the shoal water of the electrified house where everybody brushes after every meal. But most of the wistful rabbits marry their unskilled men, and keep right on working. And discover the end of the dream. They have been taught that if you are sunny, cheery, sincere, group-adjusted, popular, the world is yours, including barbecue pits, charge plates, diaper service, percale sheets, friends for dinner, washer-dryer combinations, color slides of the kiddies on the home projector, and eternal whimsical romance—with crinkly smiles and Rock Hudson dialogue. So they all come smiling and confident and unskilled into a technician’s world, and in a few years they learn that it is all going to be grinding and brutal and hateful and precarious. These are the slums of the heart. Bless the bunnies. These are the new people, and we are making no place for them. We hold the dream in front of them like a carrot, and finally say sorry you can’t have any. And the schools where we teach them non-survival are gloriously architectured. They will never live in places so fine, unless they contract something incurable.

we live in the world of a sad separation that began some five hundred years ago when art and science split apart. Scientists and technicians live in their own world, focusing mostly on the “how” of things. Others live in the world of appearances, using these things but not really understanding how they function. Just before this split occurred, it was the ideal of the Renaissance to combine these two forms of knowledge. This is why the work of Leonardo da Vinci continues to fascinate us, and why the Renaissance remains an ideal. This more rounded knowledge is in fact the way of the future, especially now that so much more information is available to all of us. As Calatrava intuited, this should be a part of our apprenticeship. We must make ourselves study as deeply as possible the technology we use, the functioning of the group we work in, the economics of our field, its lifeblood. We must constantly ask the questions—how do things work, how do decisions get made, how does the group interact? Rounding our knowledge in this way will give us a deeper feel for reality and the heightened power to alter it.

His fists balled spasmodically. “It amounts to a diseased attitude—a conditioned reflex that shunts aside the independence of your minds whenever it is a question of opposing authority. There seems no doubt ever in your minds that the Emperor is more powerful than you are, or Hari Seldon wiser. And that’s wrong, don’t you see?” For some reason, no one cared to answer him. Hardin continued: “It isn’t just you. It’s the whole Galaxy. Pirenne heard Lord Dorwin’s idea of scientific research. Lord Dorwin thought the way to be a good archaeologist was to read all the books on the subject—written by men who were dead for centuries. He thought that the way to solve archaeological puzzles was to weigh the opposing authorities. And Pirenne listened and made no objections. Don’t you see that there’s something wrong with that?” Again the note of near-pleading in his voice. Again no answer. He went on: “And you men and half of Terminus as well are just as bad. We sit here, considering the Encyclopedia the all-in-all. We consider the greatest end of science is the classification of past data. It is important, but is there no further work to be done? We’re receding and forgetting, don’t you see? Here in the Periphery they’ve lost nuclear power. In Gamma Andromeda, a power plant has undergone meltdown because of poor repairs, and the Chancellor of the Empire complains that nuclear technicians are scarce. And the solution? To train new ones? Never! Instead they’re to restrict nuclear power.” And for the third time: “Don’t you see? It’s Galaxy-wide. It’s a worship of the past. It’s a deterioration—a stagnation!

The Entrepreneurial Model What does The Entrepreneur see off in the distance that The Technician finds so difficult to see? What exactly is the Entrepreneurial Model? It’s a model of a business that fulfills the perceived needs of a specific segment of customers in an innovative way. The Entrepreneurial Model looks at a business as if it were a product, sitting on a shelf and competing for the customer’s attention against a whole shelf of competing products (or businesses). Said another way, the Entrepreneurial Model has less to do with what’s done in a business and more to do with how it’s done. The commodity isn’t what’s important—the way it’s delivered is. When The Entrepreneur creates the model, he surveys the world and asks: “Where is the opportunity?” Having identified it, he then goes back to the drawing board and constructs a solution to the frustrations he finds among a certain group of customers. A solution in the form of a business that looks and acts in a very specific way, the way the customer needs it to look and act, not The Entrepreneur. “How will my business look to the customer?” The Entrepreneur asks. “How will my business stand out from all the rest?” Thus, the Entrepreneurial Model does not start with a picture of the business to be created but of the customer for whom the business is to be created. It understands that without a clear picture of that customer, no business can succeed. The Technician, on the other hand, looks inwardly, to

I wish I could answer your question. All I can say is that all of us, humans, witches, bears, are engaged in a war already, although not all of us know it. Whether you find danger on Svalbard or whether you fly off unharmed, you are a recruit, under arms, a soldier." "Well, that seems kinda precipitate. Seems to me a man should have a choice whether to take up arms or not." "We have no more choice in that than in whether or not to be born." "Oh, I like choice, though," he said. "I like choosing the jobs I take and the places I go and the food I eat and the companions I sit and yarn with. Don't you wish for a choice once in a while ?" She considered, and then said, "Perhaps we don't mean the same thing by choice, Mr. Scoresby. Witches own nothing, so we're not interested in preserving value or making profits, and as for the choice between one thing and another, when you live for many hundreds of years, you know that every opportunity will come again. We have different needs. You have to repair your balloon and keep it in good condition, and that takes time and trouble, I see that; but for us to fly, all we have to do is tear off a branch of cloud-pine; any will do, and there are plenty more. We don't feel cold, so we need no warm clothes. We have no means of exchange apart from mutual aid. If a witch needs something, another witch will give it to her. If there is a war to be fought, we don't consider cost one of the factors in deciding whether or not it is right to fight. Nor do we have any notion of honor, as bears do, for instance. An insult to a bear is a deadly thing. To us... inconceivable. How could you insult a witch? What would it matter if you did?" "Well, I'm kinda with you on that. Sticks and stones, I'll break yer bones, but names ain't worth a quarrel. But ma'am, you see my dilemma, I hope. I'm a simple aeronaut, and I'd like to end my days in comfort. Buy a little farm, a few head of cattle, some horses...Nothing grand, you notice. No palace or slaves or heaps of gold. Just the evening wind over the sage, and a ceegar, and a glass of bourbon whiskey. Now the trouble is, that costs money. So I do my flying in exchange for cash, and after every job I send some gold back to the Wells Fargo Bank, and when I've got enough, ma'am, I'm gonna sell this balloon and book me a passage on a steamer to Port Galveston, and I'll never leave the ground again." "There's another difference between us, Mr. Scoresby. A witch would no sooner give up flying than give up breathing. To fly is to be perfectly ourselves." "I see that, ma'am, and I envy you; but I ain't got your sources of satisfaction. Flying is just a job to me, and I'm just a technician. I might as well be adjusting valves in a gas engine or wiring up anbaric circuits. But I chose it, you see. It was my own free choice. Which is why I find this notion of a war I ain't been told nothing about kinda troubling." "lorek Byrnison's quarrel with his king is part of it too," said the witch. "This child is destined to play a part in that." "You speak of destiny," he said, "as if it was fixed. And I ain't sure I like that any more than a war I'm enlisted in without knowing about it. Where's my free will, if you please? And this child seems to me to have more free will than anyone I ever met. Are you telling me that she's just some kind of clockwork toy wound up and set going on a course she can't change?" "We are all subject to the fates. But we must all act as if we are not, or die of despair. There is a curious prophecy about this child: she is destined to bring about the end of destiny. But she must do so without knowing what she is doing, as if it were her nature and not her destiny to do it. If she's told what she must do, it will all fail; death will sweep through all the worlds; it will be the triumph of despair, forever. The universes will all become nothing more than interlocking machines, blind and empty of thought, feeling, life...

In airplane crashes and chemical industry accidents, in the infrequent but serious nuclear plant accidents, in the NASA Challenger and Columbia disasters, and in the British Petroleum gulf spill, a common finding is that lower-ranking employees had information that would have prevented or lessened the consequences of the accident, but either it was not passed up to higher levels, or it was ignored, or it was overridden. When I talk to senior managers, they always assure me that they are open, that they want to hear from their subordinates, and that they take the information seriously. However, when I talk to the subordinates in those same organizations, they tell me either they do not feel safe bringing bad news to their bosses or they’ve tried but never got any response or even acknowledgment, so they concluded that their input wasn’t welcome and gave up. Shockingly often, they settled for risky alternatives rather than upset their bosses with potentially bad news. When I look at what goes on in hospitals, in operating rooms, and in the health care system generally, I find the same problems of communication exist and that patients frequently pay the price. Nurses and technicians do not feel safe bringing negative information to doctors or correcting a doctor who is about to make a mistake. Doctors will argue that if the others were “professionals” they would speak up, but in many a hospital the nurses will tell you that doctors feel free to yell at nurses in a punishing way, which creates a climate where nurses will certainly not speak up. Doctors engage patients in one-way conversations in which they ask only enough questions to make a diagnosis and sometimes make misdiagnoses because they don’t ask enough questions before they begin to tell patients what they should do.

When problems of transference are involved, as they usually are, psychotherapy is, among other things, a process of map-revising. Patients come to therapy because their maps are clearly not working. But how they may cling to them and fight the process every step of the way! Frequently their need to cling to their maps and fight against losing them is so great that therapy becomes impossible, as it did in the case of the computer technician. Initially he requested a Saturday appointment. After three sessions he stopped coming because he took a job doing lawn-maintenance work on Saturdays and Sundays. I offered him a Thursday-evening appointment. He came for two sessions and then stopped because he was doing overtime work at the plant. I then rearranged my schedule so I could see him on Monday evenings, when, he had said, overtime work was unlikely. After two more sessions, however, he stopped coming because Monday-night overtime work seemed to have picked up. I confronted him with the impossibility of doing therapy under these circumstances. He admitted that he was not required to accept overtime work. He stated, however, that he needed the money and that the work was more important to him than therapy. He stipulated that he could see me only on those Monday evenings when there was no overtime work to be done and that he would call me at four o’clock every Monday afternoon to tell me if he could keep his appointment that evening. I told him that these conditions were not acceptable to me, that I was unwilling to set aside my plans every Monday evening on the chance that he might be able to come to his sessions. He felt that I was being unreasonably rigid, that I had no concern for his needs, that I was interested only in my own time and clearly cared nothing for him, and that therefore I could not be trusted. It was on this basis that our attempt to work together was terminated, with me as another landmark on his old map. The problem of transference is not simply a

We got pregnant with Angel almost by accident. I was thinking it was just about time to go on birth control and wham-it happened. We wanted two children, but were thinking of spacing them out a little more. God and Angel had other plans. I’m so glad. Bubba and Angel are so close in age and such good friends that I can’t imagine it any other way. But at the time, I was more than a little apprehensive about it. Once again, it worked out that Chris was preparing to leave just when I was due. They say God only gives you what you can handle. Chris didn’t cope with crying babies very well. So either he paid the military to deploy him with each baby, or God was looking out for him with well-timed, newborn-avoiding deployments. This time, the Team guy karma worked: the sonogram technician confirmed it was a girl several months into the pregnancy. She was going to be the first female born into the Kyle side of the family in eighty years. Which made her unique, and her grandparents particularly tickled. Chris couldn’t resist the opportunity to tease them with the news. “We’re having a boy,” he said when he called them back in Texas with the news. “Oh, how nice,” they said. “No, we’re having a girl.” “Whoo-hoo!” they shouted. “No, we’re having a boy.” “Chris! Which is it!?” “A girl!” If they could have gotten away to visit us that night, I doubt they would have needed an airplane to fly.

Because we don't know, do we? Everyone knows . . . How what happens the way it does? What underlies the anarchy of the train of events, the uncertainties, the mishaps, the disunity, the shocking irregularities that define human affairs? Nobody knows, Professor Roux. "Everyone knows" is the invocation of the cliche and the beginning of the banalization of experience, and it's the solemnity and the sense of authority that people have in voicing the cliché that's so insufferable. What we know is that, in an unclichéd way, nobody knows anything. You can't know anything. The things you know you don't know. Intention? Motive? Consequence? Meaning? All that we don't know is astonishing. Even more astonishing is what passes for knowing. As the audience filed back in, I began, cartoonishly, to envisage the fatal malady that, without anyone's recognizing it, was working away inside us, within each and every one of us: to visualize the blood vessels occluding under the baseball caps, the malignancies growing beneath the permed white hair, the organs misfiring, atrophying, shutting down, the hundreds of billions of murderous cells surreptitiously marching this entire audience toward the improbable disaster ahead. I couldn't stop myself. The stupendous decimation that is death sweeping us all away. Orchestra, audience, conductor, technicians, swallows, wrens—think of the numbers for Tanglewood alone just between now and the year 4000. Then multiply that times everything. The ceaseless perishing. What an idea! What maniac conceived it? And yet what a lovely day it is today, a gift of a day, a perfect day lacking nothing in a Massachusetts vacation spot that is itself as harmless and pretty as any on earth.

The Memory Business Steven Sasson is a tall man with a lantern jaw. In 1973, he was a freshly minted graduate of the Rensselaer Polytechnic Institute. His degree in electrical engineering led to a job with Kodak’s Apparatus Division research lab, where, a few months into his employment, Sasson’s supervisor, Gareth Lloyd, approached him with a “small” request. Fairchild Semiconductor had just invented the first “charge-coupled device” (or CCD)—an easy way to move an electronic charge around a transistor—and Kodak needed to know if these devices could be used for imaging.4 Could they ever. By 1975, working with a small team of talented technicians, Sasson used CCDs to create the world’s first digital still camera and digital recording device. Looking, as Fast Company once explained, “like a ’70s Polaroid crossed with a Speak-and-Spell,”5 the camera was the size of a toaster, weighed in at 8.5 pounds, had a resolution of 0.01 megapixel, and took up to thirty black-and-white digital images—a number chosen because it fell between twenty-four and thirty-six and was thus in alignment with the exposures available in Kodak’s roll film. It also stored shots on the only permanent storage device available back then—a cassette tape. Still, it was an astounding achievement and an incredible learning experience. Portrait of Steven Sasson with first digital camera, 2009 Source: Harvey Wang, From Darkroom to Daylight “When you demonstrate such a system,” Sasson later said, “that is, taking pictures without film and showing them on an electronic screen without printing them on paper, inside a company like Kodak in 1976, you have to get ready for a lot of questions. I thought people would ask me questions about the technology: How’d you do this? How’d you make that work? I didn’t get any of that. They asked me when it was going to be ready for prime time? When is it going to be realistic to use this? Why would anybody want to look at their pictures on an electronic screen?”6 In 1996, twenty years after this meeting took place, Kodak had 140,000 employees and a $28 billion market cap. They were effectively a category monopoly. In the United States, they controlled 90 percent of the film market and 85 percent of the camera market.7 But they had forgotten their business model. Kodak had started out in the chemistry and paper goods business, for sure, but they came to dominance by being in the convenience business. Even that doesn’t go far enough. There is still the question of what exactly Kodak was making more convenient. Was it just photography? Not even close. Photography was simply the medium of expression—but what was being expressed? The “Kodak Moment,” of course—our desire to document our lives, to capture the fleeting, to record the ephemeral. Kodak was in the business of recording memories. And what made recording memories more convenient than a digital camera? But that wasn’t how the Kodak Corporation of the late twentieth century saw it. They thought that the digital camera would undercut their chemical business and photographic paper business, essentially forcing the company into competing against itself. So they buried the technology. Nor did the executives understand how a low-resolution 0.01 megapixel image camera could hop on an exponential growth curve and eventually provide high-resolution images. So they ignored it. Instead of using their weighty position to corner the market, they were instead cornered by the market.