Taffer Quotes

We've searched our database for all the quotes and captions related to Taffer. Here they are! All 18 of them:

I don't embrace excuses. I embrace SOLUTIONS
Jon Taffer
You cannot have a great business without creating one great, positive reaction after another.
Jon Taffer (Raise the Bar: An Action-Based Method for Maximum Customer Reactions)
I don't have enough time. I am being pulled in too many directions. Someone or something is stealing my time. Whether you complain that you are overworked and overextended or you believe that other people, obligations, or competing loyalties are forcing you to postpone or cancel your own aspirations or dreams, you're basically saying one thing: you are inefficient. Yes, it's your fault. It's bullshit and you can change that.
Jon Taffer (Don't Bullsh*t Yourself!: Crush the Excuses That Are Holding You Back)
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. —SAM WALTON, FOUNDER, WALMART
Jon Taffer (Raise the Bar: An Action-Based Method for Maximum Customer Reactions)
Bar Rescue uses Esri (esri.com), a geographic information system (GIS) and mapping software that provides location analysis, to look at buying habits within specific population clusters.
Jon Taffer (Raise the Bar: An Action-Based Method for Maximum Customer Reactions)
Rule No. 1: Never lose money. Rule No. 2: Never forget Rule No. 1. —WARREN BUFFETT,
Jon Taffer (Raise the Bar: An Action-Based Method for Maximum Customer Reactions)
Milletimizin bu konudaki fikirlerini kim araştırmış? Milletimiz arasında, Tafferel’i bir ilah gibi gören kaç iptidai, kaç gerizekalı insan vardır acaba? Kulun kula tapındığı o firavunlar devrine kim hasret duyuyor? Bu ifadelerde, milletimize karşı anlatılmaz derecede saygısızlık yapılmıştır.
Yavuz Bülent Bakiler (Sözün Doğrusu 1)
identify your employee adjectives, (2) recruit through proper advertising, (3) identify winning personalities, and (4) select your winners. Step One: Identify Your Employee Adjectives When you think of your favorite employees in the past, what comes to mind? A procedural element such as an organized workstation, neat paperwork, or promptness? No. What makes an employee memorable is her attitude and smile, the way she takes the time to make sure a customer is happy, the extra mile she goes to ensure orders are fulfilled and problems are solved. Her intrinsic qualities—her energy, sense of humor, eagerness, and contributions to the team—are the qualities you remember. Rather than relying on job descriptions that simply quantify various positions’ duties and correlating them with matching experience as a tool for identifying and hiring great employees, I use a more holistic approach. The first step in the process is selecting eight adjectives that best define the personality ideal for each job or role in your business. This is a critical step: it gives you new visions and goals for your own management objectives, new ways to measure employee success, and new ways to assess the performance of your own business. Create a “Job Candidate Profile” for every job position in your business. Each Job Candidate Profile should contain eight single- and multiple-word phrases of defining adjectives that clearly describe the perfect employee for each job position. Consider employee-to-customer personality traits, colleague-to-colleague traits, and employee-to-manager traits when making up the list. For example, an accounting manager might be described with adjectives such as “accurate,” “patient,” “detailed,” and “consistent.” A cocktail server for a nightclub or casual restaurant would likely be described with adjectives like “energetic,” “fun,” “music-loving,” “sports-loving,” “good-humored,” “sociable conversationalist,” “adventurous,” and so on. Obviously, the adjectives for front-of-house staff and back-of-house staff (normally unseen by guests) will be quite different. Below is one generic example of a Job Candidate Profile. Your lists should be tailored for your particular bar concept, audience, location, and style of business (high-end, casual, neighborhood, tourist, and so on). BARTENDER Energetic Extroverted/Conversational Very Likable (first impression) Hospitable, demonstrates a Great Service Attitude Sports Loving Cooperative, Team Player Quality Orientated Attentive, Good Listening Skills SAMPLE ADJECTIVES Amazing Ambitious Appealing Ardent Astounding Avid Awesome Buoyant Committed Courageous Creative Dazzling Dedicated Delightful Distinctive Diverse Dynamic Eager Energetic Engaging Entertaining Enthusiastic Entrepreneurial Exceptional Exciting Fervent Flexible Friendly Genuine High-Energy Imaginative Impressive Independent Ingenious Keen Lively Magnificent Motivating Outstanding Passionate Positive Proactive Remarkable Resourceful Responsive Spirited Supportive Upbeat Vibrant Warm Zealous Step Two: Recruit through Proper Advertising The next step is to develop print or online advertising copy that will attract the personalities you’ve just defined.
Jon Taffer (Raise the Bar: An Action-Based Method for Maximum Customer Reactions)
There will always be moments in life where you must be prepared to face
Jon Taffer (The Power of Conflict)
Confronting something before it goes nuclear is a skill set worth having for those relationships worth keeping.
Jon Taffer (The Power of Conflict)
Today’s 24/7 news and social media are designed to do little more than bolster the beliefs we already hold dear, bombarding us with opinions and exposing us to part-truths and outright distortion. We’ve grown soft because we’re not challenging ourselves to push past this constant stream, which leaves us trapped in a mindset and closed off to anyone or anything that might threaten our cherished worldview, and the result is a stagnation of ideas.
Jon Taffer (The Power of Conflict)
Of course, forcing conflict is not only healthy for personal relationships. The willingness to lean into tough conversations can make or break a business, sometimes with billions of dollars at stake.
Jon Taffer (The Power of Conflict)
You may have to fight many battles before you win the war. Patience and class are your keys to victory.
Jon Taffer (The Power of Conflict)
Fight the good fight: clean and fair.
Jon Taffer (The Power of Conflict)
No matter how far society “progresses,” our thirst for community and connection will never diminish. Bars satisfy this need.
Jon Taffer (Raise the Bar: An Action-Based Method for Maximum Customer Reactions)
It is easy to change a business; it's hard to change people. Yet it's not impossible. One way to do it is to learn how to see an excuse for what it is (a false premise), identify the real issue underlying the excuse making, and address it in a straightforward, unemotional way.
Jon Taffer (Don't Bullsh*t Yourself!: Crush the Excuses That Are Holding You Back)
Own your own failures and you will own your success.
Jon Taffer (Don't Bullsh*t Yourself!: Crush the Excuses That Are Holding You Back)
Learning from your customers is vital to your success. Even if you work in a back office or don't deal directly with the public, you are serving someone in your job. You have a boss--and the boss is really your customer, right? You have to think of the people you work for (and if you have a job, your work for someone) as customers. Doing so gives you greater buy-in to the idea that your job is part of a bigger universe--it's not just you toiling away on a computer making sure the numbers add up (or whatever it is you do). Someone, somewhere, is counting on you to hold up your end of the bargain and to do your job better, and you can learn from that person (or people).
Jon Taffer (Don't Bullsh*t Yourself!: Crush the Excuses That Are Holding You Back)