Slide With Customer Quotes

CUSTOMER: Do you have security cameras in here? BOOKSELLER: Yes. CUSTOMER: Oh. (customer slides a book out from inside his jacket and places it back on the shelf)

…he is unlike the other customers. They sense it too, and look at him with hard eyes, eyes like little metal studs pinned into the white faces of young men [...] In the hush his entrance creates, the excessive courtesy the weary woman behind the counter shows him amplifies his strangeness. He orders coffee quietly and studies the rim of the cup to steady the sliding in his stomach. He had thought, he had read, that from shore to shore all America was the same. He wonders, Is it just these people I’m outside or is it all America?

Yanking at my leg, straining every muscle, my customized Gray Ghost rebuilt as a chopper sparks and squeals. My boot catches and I'm flipped. Sliding down E-70 Highway on leather, my gloves scrubbed by the tarmac.

I met Jose Angelico the way I meet many of my customers. I have a workshop on the cemetery road, just past the coffin makers. I specialize in the small, simple stone. I am very aware that my clients have next to nothing, and renting the grave has often taken most of their money. So I modify and modify and get down to the very lowest cost. The dead, however, must have that stone: the reminder, the eternal reminder, that this man, this woman, this child---existed. On some of the graves the name is marked in paint, or even pen, and everyone knows how sad that is. Make something out of stone, I say, and noone touches the grave.The poor are not buried, you see. There is not enough ground here any more, so in the Naravo they build upwards. The graves of the poor are concrete boxes, each just big enough for the coffin. They go up and up---in some parts twenty boxes high. A funeral here is to slide the coffin in and watch the sealing of the compartment. Part of my service is that I cement the stone that I've made into place, and thus seal the chamber.

The berth belongs to you too. It will always be there when—if you want to come back.” Inej could not speak. Her heart felt too full, a dry creek bed ill-prepared for such rain. “I don’t know what to say.” His bare hand flexed on the crow’s head of his cane. The sight was so strange Inej had trouble tearing her eyes from it. “Say you’ll return.” “I’m not done with Ketterdam.” She hadn’t known she meant it until she said the words. Kaz cast her a swift glance. “I thought you wanted to hunt slavers.” “I do. And I want your help.” Inej licked her lips, tasted the ocean on them. Her life had been a series of impossible moments, so why not ask for something impossible now? “It’s not just the slavers. It’s the procurers, the customers, the Barrel bosses, the politicians. It’s everyone who turns a blind eye to suffering when there’s money to be made.” “I’m a Barrel boss.” “You would never sell someone, Kaz. You know better than anyone that you’re not just one more boss scraping for the best margin.” “The bosses, the customers, the politicians,” he mused. “That could be half the people in Ketterdam—and you want to fight them all.” “Why not?” Inej asked. “One the seas and in the city. One by one.” “Brick by brick,” he said. Then he gave a single shake of his head, as if shrugging off the notion. “I wasn’t made to be a hero, Wraith. You should have learned that by now. You want me to be a better man, a good man. I—“ “This city doesn’t need a good man. It needs you.” “Inej—“ “How many times have you told me you’re a monster? So be a monster. Be the thing they all fear when they close their eyes at night. We don’t go after all the gangs. We don’t shut down the houses that treat fairly with their employees. We go after women like Tante Heleen, men like Pekka Rollins.” She paused. “And think about it this way…you’ll be thinning the competition.” He made a sound that might almost have been a laugh. One of his hands balanced on his cane. The other rested at his side next to her. She’d need only move the smallest amount and they’d be touching. He was that close. He was that far from reach. Cautiously, she let her knuckles brush against his, a slight weight, a bird’s feather. He stiffened, but he didn’t pull away. “I’m not ready to give up on this city, Kaz. I think it’s worth saving.” I think you’re worth saving. Once they’d stood on the deck of a ship and she’d waited just like this. He had not spoken then and he did not speak now. Inej felt him slipping away, dragged under, caught in an undertow that would take him farther and farther from shore. She understood suffering and knew it was a place she could not follow, not unless she wanted to drown too. Back on Black Veil, he’d told her they would fight their way out. Knives drawn, pistols blazing. Because that’s what we do. She would fight for him, but she could not heal him. She would not waste her life trying. She felt his knuckles slide again hers. Then his hand was in her hand, his palm pressed against her own. A tremor moved through him. Slowly, he let their fingers entwine.

He invested heavily in an automated general store in which customers would put a coin in a slot and a moment later a bag of coal, potatoes, onions, nails, hairpins, or other desired commodity would come sliding down a chute to them. The system never worked. It never came close to working.

Your competition's sales slide presentation is equally pathetic. Here is the secret solution: Convert the time you're currently wasting watching television re-runs in the evening and develop your own PowerPoint presentation that is 100% in terms of the customer's needs and desires, one that engages the prospective customer by asking questions and promoting dialogue, one that uses a little humor to keep the sales presentation alive, and one that supports every fact and claim with testimonials.

But the truth is that I’m always teetering between a mature acceptance of life’s immutables and a childish railing against the very same. In the time it takes to get the mail, I can slide from sanguine and full of purpose to pissed off and fuming. As for perspective, there’s a Hertz customer service rep in Des Moines who could release a tape of my recent “feedback” that would make the Internet break. All of which is not to say that I can’t spot the difference between trivial and tragic. I can. I do. I genuflect in gratitude for my health, my husband, my kids, my central heating. I just can’t stay bowed down. I keep popping back up, saying things like, Does anyone else’s back hurt?

To me, Chicago was the bar in the twelfth-floor lobby of the Ritz-Carlton, where I drank strawberry daiquiris—sophisticated!—with my visiting parents and with girls I was trying to impress. It was the elegant shops at the new, fancy Water Tower Place. My favorite Chicago spots were primarily restaurants. Dianna’s Opaa, in Greektown on South Halsted Street, with its lanky, serpent-like owner, Petros Kogiones, performing his host duties that were as important as the food—on the nights he wasn’t there, you felt cheated—sliding back his sheet of long black hair to greet his female customers with an overly familiar kiss and their dates with a disarming, arms-flung-wide cry of “cousin!” then conducting his odd 9 p.m. ceremonies, calling up all the engaged couples to be officially blessed by Famous Petros in the name of God, the Greek Orthodox Church, and Dianna’s Opaa! We’d all cheer and raise our juice glasses of Roditis high. Or

There were stalls nestled around the castle the way the lights were, not in rows but in odd spots, as if the stalls had grown there or alighted on random places like birds. There was one stall with ringing chimes that was set halfway up a ruined wall, so the customers had to climb sliding pieces of slate to get to it. There were more stalls set in the grassy hollows among the stones and nestled into the corners of the walls. One woman had actually turned a ruined wall into her stall, brightly colored jars arranged on the jagged, protruding shards of stone. All through the fragments of a lost castle lit by magic moved the people of the Goblin Market. There was a man hanging up knives alongside wind chimes, which made dangerous and beautiful music as they rang together in the sea breeze. There was a boy who looked about twelve stirring something in a cauldron with a rich-smelling cloud handing over it, and bark cups ranged along his stall.

When I come down the stairs, Peter is sitting on the couch with his mom. He is shaking his knee up and down, which is how I know he’s nervous too. As soon as he sees me, he stands up. He raises his eyebrows. “You look--wow.” For the past week, he’s been asking for details on what my dress looks like, and I held him at bay for the surprise, which I’m glad I did, because it was worth it to see the look on his face. “You look wow too.” His tux fits him so nicely, you’d think it was custom, but it’s not; it’s a rental from After Hours Formal Wear. I wonder if Mrs. Kavinsky made a few sly adjustments. She’s a marvel with a needle and thread. I wish guys could wear tuxedos more often, though I suppose that would take some of the thrill away. Peter slides my corsage on my wrist; it is white ranunculus and baby’s breath, and it’s the exact corsage I would have picked for myself. I’m already thinking of how I’ll hang it over my bed so it dries just so. Kitty is dressed up too; she has on her favorite dress, so she can be in the pictures. When Peter pins a daisy corsage on her, her face goes pink with pleasure, and he winks at me. We take a picture of me and her, one of me and Peter and her, and then she says in her bossy way, “Now just one of me and Peter,” and I’m pushed off to the side with Trina, who laughs. “The boys her age are in for it,” she says to me and Peter’s mom, who is smiling too. “Why am I not in any of these pictures?” Daddy wonders, so of course we do a round with him too, and a few with Trina and Mrs. Kavinsky. Then we take pictures outside, by the dogwood tree, by Peter’s car, on the front steps, until Peter says, “Enough pictures! We’re going to miss the whole thing.” When we go to his car, he opens the door for me gallantly. On the way over, he keeps looking at me. I keep my eyes trained straight ahead, but I can see him in my periphery. I’ve never felt so admired. This must be how Stormy felt all the time.

Suddenly there was someone banging on the sliding glass door behind me; at this stage it was a contest of wills and I refused to even turn around and look. Then he was back banging on the front door. I finally excused myself from the conversation and went to the door to get rid of this guy. He was a passing motorist trying to tell me that the shrubs along my backyard wall were in flames! Suddenly this guy was elevated in status from annoying pest to welcome guest! Clearly, he was on my side: “Get the hose going — I'll call the fire department!” Together we kept the burning shrubbery from setting my whole house on fire. How did he go from pest to welcome guest so quickly? Because he had something to tell me that I instantly recognized as of urgent importance and of great value and benefit to me. In case you had illusions to the contrary, no one is sitting around hoping and praying that he will receive your sales letter. When it arrives, it is most likely an unwelcome pest. How do you earn your welcome as a guest? By immediately saying something that is recognized by the recipient as important and valuable and beneficial.

These include: the Bar Raiser hiring process that ensures that the company continues to acquire top talent; a bias for separable teams run by leaders with a singular focus that optimizes for speed of delivery and innovation; the use of written narratives instead of slide decks to ensure that deep understanding of complex issues drives well-informed decisions; a relentless focus on input metrics to ensure that teams work on activities that propel the business. And finally there is the product development process that gives this book its name: working backwards from the desired customer experience. Many of the business problems that Amazon faces are no different from those faced by every other company, small or large. The difference is how Amazon keeps coming up with uniquely Amazonian solutions to those problems. Taken together, these elements combine to form a way of thinking, managing, and working that we refer to as being Amazonian, a term that we coined for the purposes of this book. Both of us, Colin and Bill, were “in the room,” and—along with other senior leaders—we shaped and refined what it means to be Amazonian. We both worked extensively with Jeff and were actively involved in creating a number of Amazon’s most enduring successes (not to mention some of its notable flops) in what was the most invigorating professional experience of our lives.

Saturday is birthday cake day. During the week, the panadería is all strong coffee and pan dulce. But on weekends, it's sprinkle cookies and pink cake. By ten or eleven this morning, we'll get the first rush of mothers picking up yellow boxes in between buying balloons and paper streamers. In the back kitchen, my father hums along with the radio as he shapes the pastry rounds of ojos de buey, the centers giving off the smell of orange and coconut. It may be so early the birds haven't even started up yet, but with enough of my mother's coffee and Mariachi Los Camperos, my father is as awake as if it were afternoon. While he fills the bakery cases, my mother does the delicate work of hollowing out the piñata cakes, and when her back is turned, I rake my fingers through the sprinkle canisters. During open hours, most of my work is filling bakery boxes and ringing up customers (when it's busy) or washing dishes and windexing the glass cases (when it's not). But on birthday cake days, we're busy enough that I get to slide sheet cakes from the oven and cover them in pink frosting and tiny round nonpareils, like they're giant circus-animal cookies. I get to press hundreds-and-thousands into the galletas de grajea, the round, rainbow-sprinkle-covered cookies that were my favorite when I was five. My mother finishes hollowing two cake halves, fills them with candy- green, yellow, and pink this time- and puts them back together. Her piñatas are half our Saturday cake orders, both birthday girls and grandfathers delighting at the moment of seeing M&M's or gummy worms spill out. She covers them with sugar-paste ruffles or coconut to look like the tiny paper flags on a piñata, or frosting and a million rainbow sprinkles.

The ocean made space for me, pressing against the blackness of my assumed skin, buoying me and counter-acting the heaviness of the lead fastened around my waist. I kicked and continued my initial dive, feeling the pressures sliding back against my belly and legs, the quiet acceptance of the seas. Space and oceans have much in common, both are alien to us, not our element, both contain mysteries, dangers, sudden beauties of their own and beyond our land-bound experience. But space is a container of nothingness, a vacuum, a void of immeasurable loneliness and occasional transcendence. Water is a repository of life, and the life asserts itself as you move through the ocean; creatures large and small, beautiful or stunningle grotesque according to their custom, aquatic forests and microscopic landscapes, beings caught between the layers of life, rocks made of living creatures and living creatures made of stone, vegetable animals and animated plants and sudden deep, heart-breaking, lovely jewels that flick their trailing rainbows and dart away from you between the fronds of weeds, leaving shimmering mysteries that can be pursued, but never truly caught and comprehended. Space does not care whether you are there or not, and the struggle to survive between worlds is a fight to avoid being sucked into a vacuum, into an ultimate nil. Implacable in its indifference, it kills you simply because it is, and crushes you with the weight of your knowledge of its indifference. But the ocean is not indifferent. It reacts and shapes itself to your presence or absence, presents its laws as implacable realities, but an instant later displays the very non-exemplar of that rule swimming calmly through the depths. Accept the strangeness and the ocean opens to you, gives you freedom and beauty, a hook into otherness. But wonder approached in fear is cancelled, disappears into threathening shiverings of distant plants, into terrifying movements of bulky darkness through the rocks.

Agnes leaned over the edge of the crate and cooed at the chicks. “Oh, they’re all so adorable at this age…” “Focus,” said the dust-wife. “Oh, yes, of course. I suppose we’ll have to keep it, won’t we? He won’t just let us borrow a chicken…” The chicken seller did not look like a man who would routinely let customers borrow chickens. Marra shoved her hands in her pockets and tried to look like someone who was possibly a nun and definitely not the queen’s runaway sister. After a minute or two, though, it became obvious that she didn’t need to bother. The chicken seller gazed at Agnes, who was picking up each chick and whispering to it, then slowly turned to Fenris. He didn’t say anything, but his eyebrows were eloquent. “She’s very particular about her chickens,” said Fenris. “Very particular.” “It’s not taking,” Agnes whispered to the dust-wife, just loud enough for Marra to make out the words. “It won’t take. Oh, it was a silly idea. I don’t know why I thought it would ever work…” “Keep trying,” ordered the dust-wife. The chicken seller looked back at Agnes, then to Fenris again. His eyebrows inched higher up his skull. Fenris remained absolutely deadpan, as if it were perfectly normal for women to whisper to chicks before buying them. Marra didn’t dare look at Agnes, because if she did, she was going to burst into hysterical laughter. “Fine,” said Agnes in the tone of someone reaching her limits. Marra’s ears popped. “There!” “That took,” observed the dust-wife dispassionately. “Not well at all and I have to keep…I’m pushing it…it doesn’t want to stick; it’s like jelly sliding down a bowl!” “Keep pushing,” said the dust-wife. “Keep blessing it over and over if you have to.” “Oh dear…” Marra darted a glance at the chick in question. It was a dark, fuzzy, little lump with a bright yellow bill and, for a chicken, a remarkably phlegmatic expression. The chicken seller’s eyebrows did a complex dance across his forehead. He named a price that was frankly ridiculous for a day-old chick. “Don’t be absurd,” said Marra, stung out of her silence. “It’s a chicken, not a phoenix.” The chicken seller’s eyes drifted back over to Agnes, followed by his eyebrows. “The sooner we pay,” rumbled Fenris, “the sooner we will go away.” The price mysteriously plummeted.

Any prize off this bottom row,” the guy tells us, walking away to a waiting customer. “You did it!” I jump down off the counter and wrap my arms around his neck. “You won me a prize!” “Thank fuck.” His arms wrap around me. “I was starting to worry for a moment there. Felt like I was losing my man card.” I reach up on my tiptoes and kiss his lips. “Never. And thank you.” I tip my head back to look into his face. His hands slide down my back to my ass, and he gives it a squeeze. “Go pick your prize, Boston.” Leaving Liam, I head back to the counter and lean over, looking at the bottom row of prizes. I see all kinds of crap here, including really cheap-looking stuffed animals and dolls. I definitely do not want a doll. They freak me out. Then, I spy this sad-looking odd toy. Reaching over, I grab it. Liam comes up behind me as I right myself. His chest is pressed to my back. “Is that a…fucking knitted jellyfish?” I turn my head to look up at him. He’s squinting at the toy I’ve picked up. I look back down at it in my hands, and I think he’s right. It is a knitted jellyfish toy. “I think so.” It’s white and pink and looks like a little princess jellyfish. And the more I look at it, the cuter it becomes…in a weird knitted jellyfish way. “She looks like a jellyfish princess,” I say. “It looks like a piece of shit.” “Hey! You’ll hurt her feelings.” I jab him in the arm. Then, I hug her. “I shall call her Squishy, and she shall be mine.” I laugh, meeting Liam’s blank expression. “Finding Nemo? No?” I say. Liam slowly shakes his head, looking at me like I’ve lost my mind. “Okay, makes sense. You were probably too old to watch it when it first came out—you know, when I was still in diapers and you were out serenading teenage girls with the Backstreet Boys—hey!” I squeal when he digs me in the ribs with his fingers. “We’ll watch Nemo later, and then you’ll get the reference.” I turn to the guy. “I’ll take Squishy,” I tell him, holding the stuffed animal up. “Okay, what’s next?” I hook my arm through Liam’s, holding Squishy to my chest. “Hook a Duck.” “Hook a what?” I give him a confused look. “Duck.” “And what’s Hook a Duck?” “You don’t know what Hook a Duck is?” Liam looks appalled. “No…but I feel like I should.” “You should.” “What’s so special about it?” “Well, nothing special per se, but it’s like a rite of passage. Every kid plays Hook a Duck when they come to the fair.” “Hate to break it to you, Hunter, but we’re not kids.” “Maybe not. But it’s your first time at a fair in England, and you have to play.” Liam grabs my hand and sets off, I assume, in search of this Hook a Duck game. We find one a few minutes later, and it’s closed. All shut up with the tarpaulin covering the booth. “It’s closed. Never mind,” I say to him. I start to walk away, but Liam tugs me back by the hand he’s holding. “Like a little thing like it being closed is going to stop us from playing.” He gives me a grin and drops my hand. I watch as he unhooks the tarpaulin at the bottom and lifts it just enough so that he can sneak in underneath it. “Hunter, what are you doing?” I hiss. He ducks his head back out. “Come on,” he whispers, holding the material up for me to go under. “I’m not going in there.” “Yes you are. Now hurry the fuck up, or you’ll get me arrested for breaking into a Hook a Duck tent,” he whispers. “Ugh,” I complain.

People like printing a hard copy of the presentation slides. We don’t really understand why, but they do.

Colin’s Sliding Sash Windows draws upon over two decades of experience. This comprehensive experience means that we know how to provide first class service our customers.

Customer Development is damn hard work. You can’t fake it. You can’t just do the slides or “do” the process in a weekend. It’s a full-time, full-body-contact sport. It’s a long-term commitment to changing the way a startup is built. But it’s also proven to increase the chances of startup success.

First, galvanize means to “excite someone into action”—and that’s certainly what you and your team want to happen with all the genius ideas you’ve discovered. Galvanize has a second relevant meaning as well: it’s the process where iron or steel is treated with a protective layer of zinc in order to prevent rust and corrosion. In Courageous Cultures, corrosion looks like that slide back to old behaviors or safe silence. None of that. It’s time to Galvanize the Genius: to excite your team to action and prevent the slow decline of the culture you’ve all worked so hard to build.

As I was to learn, the process for creating the digital media business would be quite different because there was so much more to creating a great digital media customer experience than simply adding the next retail category to the Amazon website. The first part of the process went as normal. Our team of three or four people developed plans using the tried-and-true MBA-style methods of the time. We gathered data about the size of the market opportunity. We constructed financial models projecting our annual sales in each category, assuming, of course, an ever-increasing share of digital sales. We calculated gross margin assuming a certain cost of goods from our suppliers. We projected an operating margin based on the size of the team we would need to support the business. We outlined the deals we would make with media companies. We sketched out pricing parameters. We described how the service would work for customers. We put it all together in crisp-looking PowerPoint slides (this was still several months before the switch to narratives) and comprehensive Excel spreadsheets.

As we continued to meet with Jeff, we tried various kinds of spreadsheets and PowerPoint slides to present and explore our ideas, none of which seemed to be particularly effective. At some point, I don’t remember exactly when, Jeff suggested a different approach for the next meeting. Forget the spreadsheets and slides, he said. Instead, each team member would write a narrative document. In it, they would describe their best idea for a device or service for the digital media business. The next meeting arrived, and we all showed up with our narratives. (As mentioned, ours was one of several teams involved in the early experimentation with narratives at the company. They were not yet official Amazon policy.) We distributed them and read them to ourselves and then discussed them, one after another. One proposed an e-book reader that would use new E Ink screen technology. Another described a new take on the MP3 player. Jeff wrote his own narrative about a device he called the Amazon Puck. It would sit on your countertop and could respond to voice commands like, “Puck. Please order a gallon of milk.” Puck would then place the order with Amazon. The great revelation of this process was not any one of the product ideas. As we’ve described in chapter four, the breakthrough was the document itself. We had freed ourselves of the quantitative demands of Excel, the visual seduction of PowerPoint, and the distracting effect of personal performance. The idea had to be in the writing. Writing up our ideas was hard work. It required us to be thorough and precise. We had to describe features, pricing, how the service would work, why consumers would want it. Half-baked thinking was harder to disguise on the written page than in PowerPoint slides. It could not be glossed over through personal charm in the presentation. After we started using the documents, our meetings changed. There was more meat and more detail to discuss, so the sessions were livelier and longer. We weren’t so focused on the pro forma P&L and projected market segment share. We talked at length about the service itself, the experience, and which products and services we thought would appeal most to the customer.

Kathryn’s plane landed with a hard thud on the ice shelf which was flatter than the area closer to the crack. They came to a stop and the propellers slowed to an idling speed. Anderson’s men threw open the door and rolled a ladder outward for the exiting team. At the rear of the fuselage, they unlocked and opened a large custom door, which allowed them to slide the snowmobiles out and down a steep ramp. Next, were the food, bags, and fuel, which also slid down the ramp with a hard thud. Kathryn’s guide was a large man named Andrew with light hair who, judging from his tattoos, appeared to be ex-military. He jumped out and helped pull the equipment out. Andrew gave a thumbs-up to the other crewmembers onboard and pulled the large sled of equipment toward one of the snowmobiles.

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Animations are what you use within your slides to make custom effects and control how your presentation moves along.

the discovery of a crumpled love note in Kazuko’s school locker. Kazuko had striking cheekbones. They glazed the sunshine and sliced the shadows into two parts: darker and lighter. Her eyes sat on top of her cheekbones with a curve, sliding into her temples. Boys stuttered at her; she could correct their grammar while all they could think about was kissing her pert lips. She enrolled in modelling school and learned about manicures, pedicures, skin massage points, creams and the secrets of a flawless complexion. “Look at me, Toyo-nesan!” she exclaimed with a heavy book balanced on her head, walking back and forth along the corridor. “This is how models walk.” Toyo lived with Ryu in the building that housed his menswear shop. From her window she could see customers entering and exiting, the traffic from the nearby train station ebbing and flowing as work began and finished. At first Ryu did not want her to assist in the shop. She could not see why and was affronted by his refusal even to let her come downstairs: “Get back up, Toyo! Don’t let the customers see you.” Kazuko told Toyo that he wanted to keep her beauty all to himself, that her entry into the Zhang family was already spreading like wildfire down the street, and the increased traffic past the menswear shop consisted, partially, of

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But what motivates someone to buy a Snickers instead of a Milky Way? It turns out that people buy a Snickers because they are running out of energy; they need a boost. Their stomach is growling, and Snickers feels like food—the nougat, caramel, and peanuts form a ball, it’s hard. Snickers does not compete with Milky Way at all. It competes with a sandwich, Red Bull, and a cup of coffee. Whereas, Milky Way slides down your throat, coating your mouth with chocolate and endorphins. It’s a candy bar. People usually eat it alone, after an emotional event, good or bad, and it helps them feel better or acts as a reward. Milky Way competes with ice cream, brownies, and a glass of wine.

Sure, Raoul, but let’s see your money.’ ‘Fuck you, Zachery Blubber.’ But he slapped twenty bucks down. Zak opened a beer, banged it on to the counter and sauntered back for the bourbon. ‘So how’s LA, man? You get all that fancy gear there?’ Raoul shrugged. His nose was running and he sniffed as Zak leaned against the bar, sliding the bourbon glass forwards. ‘Cool, it’s cool.’ ‘You look like you need to chill out.’ Raoul knocked back the bourbon and reached for the beer. ‘Your brothers are workin’ out back.’ ‘Uncle Fryer around?’ ‘Sleepin’, like always at this time. Place was jumpin’ last night, he played so much he got his big old lips swollen up, but he sure as hell can play that beat-up bugle o’ his.’ Raoul sniffed again, wiping his nose with his shirt cuff. He took out a thick roll of notes and peeled off another twenty. ‘Same again, have one yourself.’ Zak eyed the wad, and slowly moved back along the bar. ‘Don’t mind if I do, brother, don’t mind if I do.’ Raoul had to wait a while as a couple of customers needed refills. He was beginning to get the shakes and wondered why the hell he’d come back. He’d get more than the shakes when he showed his face back home. What had seemed like a good idea was now beginning to pale. Zak passed another beer and bourbon along, holding up a glass to indicate he’d taken his drink and started to chinwag with two old boys huddled at the far end of the bar. ‘Zak, eh, Zak man, come on down here a second, will ya?’ Raoul said loudly, gulping down his beer. ‘What you want?’ said Zak, handing out beers and tossing the empties into a crate beneath the bar. He kind of knew, so he opened a drawer under the till and took out a packet. ‘This what you want, bro?’ Raoul put his hand over the plastic bag. Zak leaned forward, whispering that it was good home-grown gear, he could vouch for it. ‘You got any skins?’ Raoul asked, peeling off fifty dollars. ‘Shit, man, what you want me to do, smoke it for you?’ He reached into the back pocket of his pants and tossed down a squashed pack of rolling

What is sensory integration therapy? This form of occupational therapy helps children and adults with SPD (sensory processing disorder) use all their senses together. These are the senses of touch, taste, smell, sight, and hearing. Sensory integration therapy is claimed to help people with SPD respond to sensory inputs such as light, sound, touch, and others; and change challenging or repetitive behaviours. Someone in the family may have trouble receiving and responding to information through their senses. This is a condition called sensory processing disorder (SPD). These people are over-sensitive to things in their surroundings. This disorder is commonly identified in children and with conditions like autism spectrum disorder. The exact cause of sensory processing disorder is yet to be identified. However, previous studies have proven that over-sensitivity to light and sound has a strong genetic component. Other studies say that those with sensory processing conditions have abnormal brain activity when exposed simultaneously to light and sound. Treatment for sensory processing disorder in children and adults is called sensory integration therapy. Therapy sessions are play-oriented for children, so they should be fun and playful. This may include the use of swings, slides, and trampolines and may be able to calm an anxious child. In addition, children can make appropriate responses. They can also perform more normally. SPD can also affect adults Someone who struggles with SPD should consider receiving occupational therapy, which has an important role in identifying and treating sensory integration issues. Occupational therapists are health professionals using different therapeutic approaches so that people can do every work they need to do, inside and outside their homes. Through occupational therapy, affected individuals are helped to manage their immediate and long-term sensory symptoms. Sensory integration therapy for adults, especially for people living with dementia or Alzheimer's disease, may use everyday sounds, objects, foods, and other items to rouse their feelings and elicit positive responses. Suppose an adult is experiencing agitation or anxiety. In that case, soothing music can calm them, or smelling a scent familiar to them can help lessen their nervous excitement and encourage relaxation, as these things can stimulate their senses. Seniors with Alzheimer's/Dementia can regain their ability to connect with the world around them. This can help improve their well-being overall and quality of life. What Are The Benefits of Sensory Integration Therapy Sensory integration treatment offers several benefits to people with SPD: * efficient organisation of sensory information. These are the things the brain collects from one's senses - smell, touch, sight, etc. * Active involvement in an exploration of the environment. * Maximised ability to function in recreational and other daily activities. * Improved independence with daily living activities. * Improved performance in the home, school, and community. * self-regulations. Affected individuals get the ability to understand and manage their behaviours and understand their feelings about things that happen around them. * Sensory systems modulation. If you are searching for an occupational therapist to work with for a family with a sensory processing disorder, check out the Mission Walk Therapy & Rehabilitation Centre. The occupational therapy team of Mission Walk uses individualised care plans, along with the most advanced techniques, so that patients can perform games, school tasks, and other day-to-day activities with their best functional skills. Call Mission Walk today for more information or a free consultation on sensory integration therapy. Our customer service staff will be happy to help.

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The twenty-first-century shift into real-time analytics has only made the danger of metrics more intense. Avinash Kaushik, digital marketing evangelist at Google, warns that trying to get website users to see as many ads as possible naturally devolves into trying to cram sites with ads: “When you are paid on a [cost per thousand impressions] basis the incentive is to figure out how to show the most possible ads on every page [and] ensure the visitor sees the most possible pages on the site.… That incentive removes a focus from the important entity, your customer, and places it on the secondary entity, your advertiser.” The website might gain a little more money in the short term, but ad-crammed articles, slow-loading multi-page slide shows, and sensationalist clickbait headlines will drive away readers in the long run. Kaushik’s conclusion: “Friends don’t let friends measure Page Views. Ever.

Jon Stone spoke thirteen languages and was fluent in six, French being one. He spoke it so well the girls thought he was a native Parisian pretending to be an American. This ability to blend with the natives was a valuable tool when Jon plied his trade. Jon eased from the bed. Floor-to-ceiling sliding glass doors lined the back of his house, ten-foot-tall, custom-designed monsters so Jon could Zen on the view. Golden lights glittered to the horizon, ruby flashes marked ghetto-bird prowlers, jets descending toward LAX were strung like pearls across a tuxedo black sky. The doors were heavy as trucks, but silent as silk when they slid open. Jon stepped out and went to the pool. Pike was a silhouette cutout, backlit by the city as Jon swaggered close. “What

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One of the classic Relationship Builder modifications to a great teaching pitch is to pull the “who we are and what we do” slides from the back of the pitch deck (where they belong in a proper teaching pitch) and put them in the front of the deck. Relationship Builders feel the need to establish credibility up front by throwing around company size and factoids and engaging in some high-profile customer name-dropping. They are uncomfortable leading with insight and letting their insights establish credibility for them.

Vala Afshar, chief marketing officer of Extreme Networks, is an interesting case study.3 Trained as an electrical engineer, Afshar joined Extreme Networks in 1996 as a software developer/quality service engineer, eventually transitioning to run the services business, becoming the chief customer support officer. In this role, Afshar became very active on Salesforce's Chatter, a private social network for business, and by 2011 had built a large internal following. As the chief information officer took note of Afshar's intracompany influence, he signed Afshar up for Twitter and gave him the mandate to interact with networks outside of the company. As Afshar prototyped his ideas in real time, he gained an external following. A publisher approached him about writing a book; his presentations on Slide-Share gained more than one million views; and he was promoted to chief marketing officer. Vala Afshar has become a thought leader, epitomizing a new breed of chief marketing officer, both highly social and highly technical—and Extreme Networks has unusually high name recognition for a $500 million company. Afshar's ability to shrink the space, getting immediate and actionable feedback, was pivotal in expanding his space into a high-profile public role. Fast feedback is also useful when it comes to identifying your distinctive strengths. Karen May, VP for people development at Google, invented a method she calls "speedback." It works like this: "partway through a training session she will tell everyone to pair off and sit knee to knee, and give them three minutes to answer one simple question: 'What advice would you give me based on the experience you've had with me here?' Participants say that it's some of the best feedback they've ever gotten."4 When we are willing to impose constraints—in this particular, instance, time—we have a better chance of identifying what is working and what needs to be changed.

Weren’t you fucking somebody else last week, Friday?” I blurt out. I want to take it back immediately because it hangs there in the air between us like a bomb about to explode. “What?” she asks, and her voice goes soft. “Last week it was a different guy who took you to lunch.” I grumble to myself and get up, pretending to clean the counter. She thinks it over. “You mean Cody?” “How many are there?” She blinks hard. What the fuck? Friday never cries. Ever. I take a step toward her, and she steps back, putting her hand up like she’s going to push the air around me back. “How dare you?” she breathes. A tear falls over her lashes, and she swipes it away and then looks down at the back of her wet hand like she doesn’t know what the fuck a tear is. “Friday,” I say. I step toward her again. I soften my voice because I have no idea what to do. I have never seen this Friday before. I have only seen the one who can eat my balls for lunch. Hell, she’ll feed my balls to me if I piss her off enough. And make me like it. Four years and I have never seen her shed a tear. She turns around and runs into the bathroom, slamming the door behind her. I lean my ear against the door and listen, but I can’t hear anything over the sound of the fan. I knock. She doesn’t answer. “Dammit,” I swear. I lean my forehead against the door. “Leave her alone,” I hear from behind me. I turn around because Logan is talking. “I can’t,” I say to him. I knock again, but she doesn’t answer. “Just leave her the fuck alone,” he says again. He’s pissed, I can tell. “You have a client.” He waves toward my customer like he’s Vanna Fucking White. “Work to do. So, you might want to get to it.” I heave a sigh and look at my client. “Just a moment,” I say. “Take your time,” he says with a grin. He’s loving the show, apparently. I pull my keys from my pocket and fit the key in the lock. I hesitate long enough for Logan to notice. “You shouldn’t,” he warns. I know I shouldn’t, but I am. I turn the key and let myself into the room. I find Friday washing her face. “What the fuck, Paul!” she cries. She turns back to the mirror and dabs beneath her eyes. She looks at me in the mirror. “Get out.” I close the door behind me and lean against it. “Why are you crying?” “I don’t know,” she bites out. But another tear slides down her cheek. “Fucking hormones,” she says as she swipes it away. All this because she has her period? I know better than to say that out loud. “Oh,” I say instead. She turns to face me, hitching her hip against the sink. She crosses her arms beneath her breasts, which pushes them up and makes little pillows over the top of that low-cut dress she’s wearing. My God. I look up at her face. She smirks at me. I like a smirking Friday a lot better than one who’s crying because I don’t know what do with tears. Not from her. “I didn’t mean to hurt your feelings,” I blurt out when she just glares at me. “Yes, you did.” “No, I didn’t.” “Yes, you did.

Many products are too hard to understand without a demo. If a picture is worth a thousand words, a demonstration is probably worth a million. A caveat, though: Product Development teams in startups sometimes confuse “demo” with a working product. All the Customer Development team needs is a slide-based “dummy-demo” to illustrate the key points. I rarely have sold to earlyvangelists successfully without having one.

Design your own custom slide! Select your own style, logo, colors and many more. Perfect for businesses who want an affordable promotional giveaways for employees. For any query feel free to contact us our personalized team will assist you in every possible way.

groomed, and fed the family dog for years." A very common occurrence. "Reason for leaving last job: Pushed aside so the vice president's girlfriend could steal my job." Not a great experience then? "Previous experience: Self-employed -- a fiasco." And a poodle when it comes to modesty. "I am a pit bull when it comes to analysis."  Yeah and I am the Queen of England. "I am the king of accounts payable reconciliation." Travelling hobo. "Work history: Bum. Abandoned belongings and led nomadic lifestyle." Perhaps you need a mop for the floor? "I like slipping and sliding around behind the counter and controlling the temperature of the food." Sshhh, people maybe listening. .."Reason for leaving last job: The owner gave new meaning to the word 'paranoia.' I prefer to elaborate privately." It just has. "My ruthlessness terrorized the competition and can sometimes offend." Don't we all. "I love dancing and throwing parties." Wow, that quick. "I am quick at typing, about 25 words per minute.

EARNINGS McDonald's Plans Marketing Push as Profit Slides By Julie Jargon | 436 words Associated Press The burger giant has been struggling to maintain relevance among younger consumers and fill orders quickly in kitchens that have grown overwhelmed with menu items. McDonald's Corp. plans a marketing push to emphasize its fresh-cooked breakfasts as it battles growing competition for the morning meal. Competition at breakfast has heated up recently as Yum Brands Inc.'s Taco Bell entered the business with its new Waffle Taco last month and other rivals have added or discounted breakfast items. McDonald's Chief Executive Don Thompson said it hasn't yet noticed an impact from Taco Bell's breakfast debut, but that the overall increased competition "forces us to focus even more on being aggressive in breakfast." Mr. Thompson's comments came after McDonald's on Tuesday reported that its profit for the first three months of 2014 dropped 5.2% from a year earlier, weaker than analysts' expectations. Comparable sales at U.S. restaurants open more than a year declined 1.7% for the quarter and 0.6% for March, the fifth straight month of declines in the company's biggest market. Global same-store sales rose 0.5% for both the quarter and month. Mr. Thompson acknowledged again that the company has lost relevance with some customers and needs to strengthen its menu offerings. He emphasized Tuesday that McDonald's is focused on stabilizing key markets, including the U.S., Germany, Australia and Japan. The CEO said McDonald's has dominated the fast-food breakfast business for 35 years, and "we don't plan on giving that up." The company plans in upcoming ads to inform customers that it cooks its breakfast, unlike some rivals. "We crack fresh eggs, grill sausage and bacon," Mr. Thompson said. "This is not a microwave deal." Beyond breakfast, McDonald's also plans to boost marketing of core menu items such as Big Macs and french fries, since those core products make up 40% of total sales. To serve customers more quickly, the chain is working to optimize staffing, and is adding new prep tables that let workers more efficiently add new toppings when guests want to customize orders. McDonald's also said it aims to sell more company-owned restaurants outside the U.S. to franchisees. Currently, 81% of its restaurants around the world are franchised. Collecting royalties from franchisees provides a stable source of income for a restaurant company and removes the cost of operating them. McDonald's reported a first-quarter profit of $1.2 billion, or $1.21 a share, down from $1.27 billion, or $1.26 a share, a year earlier. The company partly attributed the decline to the effect of income-tax benefits in the prior year. Total revenue for the quarter edged up 1.4% to $6.7 billion, though costs rose faster, at 2.3%. Analysts polled by Thomson Reuters forecast earnings of $1.24 a share on revenue of $6.72 billion.

How Explainer Videos Work For Your Business If you wonder how to take your business to the next level, then explainer videos could be your answer. A short, crisp, informative piece of explainer video is the ultimate key to reach your ideal business leads. Henceforth, you need not worry about keeping your profits high. All you have to do is to invest a part of your money in getting quality, professional explainer videos to boost up your rankings on search engines. Google’s algorithm for search engine rankings includes a part that quantifies the amount of time spent by the visitors to your website. The longer time they spent, the higher will be your ranking. This is why your site needs an explainer video to keep the clock ticking for you. These videos are great ways to get the attention of your visitors; it really keeps them engaged for a long time, provided the videos are interesting. It has been found out that a human brain is more attentive to visuals rather than mere phrases. As readers spend only a few seconds to minutes on each site, quality content with a catchy title would grab their attention, but not always. On the other hand, if they confront an interesting and funny video, they will be attracted and urged to watch the content. That is why explainer videos are smart marketing tools. According to top marketing firms, websites with explainer videos rank higher than others in Google universal searches. In a business, an explainer video offers you a smart platform to reach your ideal customers and introduce your services to them with the reasons for them to choose you over your competitors. What could it be? An explainer video could be anything. You can share your identity, ideas, concepts, issues, solutions, products, services and even arguments. You can bring them all up with videos in just a few seconds. How long could it be? The shorter, the better. Videos more than a 90 seconds could be boring to your visitors. Keeping them short and engaging is the trick to make the visitors stay on your page, which in turn fetches the ranking. Here are a few reasons to justify the need for explainer videos for your business. 1. Creates a virtual connection: The most important aspect of online marketing is to showcase your personality in a smart manner. Your customer is with little or no contact with you in online business. So it is crucial to build a trustworthy bond with your customer to maintain a strong relationship. Explainer videos do this job for you; they offer you an identity that is recognized by your customers which wins their trust. 2. Gains popularity: A good and attractive explainer video is extremely contagious. It is not restricted to your website alone and can be shared with other video hosting sites like YouTube. This means your site gains popularity. People share videos on a higher scale rather than sharing web pages. Moreover, free video hosting sites like YouTube can be accessed even on a Smart phone which is an added advantage. 3. Holds all in one: Website clutter is a serious mistake that directly affects the rankings of a website. With the intention to hike rankings and boost sales, many website owners clutter their site with loads of images, colorful fonts, flash pictures and pop boxes. This could only have adverse effects on the site. It increases the load time of the website and leaves the visitors confounded that they wonder what your site conveys. On the contrary, an explainer video is can be designed to comprise all such smart aspects squeezed into a single video. 4. Resurrects your identity: PPT slides and pop up ads are obsolete and they don’t belong to this era of online business marketing. A colorful, funny and informative video with great visuals can do the magic; it grabs the attention of the audience. This is particularly suitable for multifaceted businesses with multiple products and services. You can create customized videos for each product and

Northland Party Rentals has all the popular inflatable party rentals like awesome bounce houses and the coolest water slides for rent in the Kansas City area. For years, we have been delivering top notch event rentals to our customers for all kinds of events. Our inventory consists of all the popular theme bounce houses and largest water slides available in Kansas City. Look no further for your next party rentals because we have the best selection of bounce house rentals and water slide rentals.

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Branding is all about repeating the same simple message over and over until your customers have it memorized. Sliding text, then, hurts rather than contributes to your branding effort.

You are using too much insider language         •  You are using too many words in the header.         •  The call to action buttons use passive language.         •  The call to action buttons are not repeated down the page         •  The images do not relate to the product or back up the words you’re using on the page.         •  The language is cute or clever but not clear.         •  The site does not promote a lead generator.         •  You’re using a slide show so the text changes too fast and frustrates potential customers.         •  The site tells your story rather than inviting customers into a story.

and that this is still Day 1 in such a big way. Jeff Bezos Amazon’s internal customs are deeply idiosyncratic. PowerPoint decks or slide presentations are never used in meetings. Instead, employees are required to write six-page narratives laying out their points in prose, because Bezos believes doing so fosters critical thinking. For each new product, they craft their documents in the style of a press release. The goal is to frame a proposed initiative in the way a customer might hear about it for the first time. Each meeting begins with everyone silently reading the document, and discussion commences afterward—just like the productive-thinking exercise in the principal’s office at River Oaks Elementary. For my initial meeting with Bezos to discuss this project, I decided to observe Amazon’s customs and prepare my own Amazon-style narrative, a fictional press release on behalf of the book. Bezos met me in an eighth-floor conference room and we sat down at a large table made of half a dozen door-desks, the same kind of blond wood that Bezos used twenty years ago when he was building Amazon from scratch in his garage. The door-desks are often held up as a symbol of the company’s enduring frugality. When I first interviewed Bezos, back in 2000, a few years of unrelenting international travel had taken their toll

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was really a lot to do with, once again, fucking around with the tunings. I found these chords, especially doing it on a twelve-string to start with, which gave the song this character and sound. There’s a certain forlornness that can come out of a twelve-string. I started off, I think, on a regular six-string open E, and it sounded very nice, but sometimes you just get these ideas. What if I open tuned a twelve-string? All it meant was translate what Mississippi Fred McDowell was doing—twelve-string slide—into five-string mode, which meant a ten-string guitar. I now have a couple custom built for that. It was one of those magical moments when things come together. It’s like “Satisfaction.” You just dream it, and suddenly it’s all in your hands. Once you’ve got the vision in your mind of wild horses, I mean, what’s the next phrase you’re going to use? It’s got to be “couldn’t drag me away.” That’s one of the great things about songwriting; it’s not an intellectual experience.