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We all need salespeople who help people with the same enthusiasm shown by a small child describing the best Christmas present EVER

He wondered about the people in houses like those. They would be, for example, small clerks, shop-assistants, commercial travellers, insurance touts, tram conductors. Did they know that they were only puppets dancing when money pulled the strings? You bet they didn’t. And if they did, what would they care? They were too busy being born, being married, begetting, working, dying. It mightn’t be a bad thing, if you could manage it, to feel yourself one of them, one of the ruck of men. Our civilization is founded on greed and fear, but in the lives of common men the greed and fear are mysteriously transmuted into something nobler. The lower-middle-class people in there, behind their lace curtains, with their children and their scraps of furniture and their aspidistras — they lived by the money-code, sure enough, and yet they contrived to keep their decency. The money-code as they interpreted it was not merely cynical and hoggish. They had their standards, their inviolable points of honour. They ‘kept themselves respectable’— kept the aspidistra flying. Besides, they were alive. They were bound up in the bundle of life. They begot children, which is what the saints and the soul-savers never by any chance do. The aspidistra is the tree of life, he thought suddenly.

Some bemoan the brutalism of socialist architecture, but was the blandness of capitalist architecture any better? One could drive for miles along a boulevard and see nothing but parking lots and the kudzu of strip malls catering to every need, from pet shops to water dispensaries to ethnic restaurants and every other imaginable category of mom-and-pop small business, each one an advertisement for the pursuit of happiness.

The day was unusually sultry. Nancy walked slowly down the elm-shaded street. Reaching the business section, she paused to look in the window of a small shop.

Lindsey imagined him looking like a model in his business clothes, shopping for toilet parts for her. Perfect. What girl wouldn't want a smokin' hot guy associating her with toilet parts?

There’s also the small detail that . . . I haven’t slept in twenty-four hours. Not a blink. And if past is prologue, there are going to be a lot of sleepless nights in my future. I’m a high school senior—I have exams to study for, projects to complete, extracurricular activities to activitize, lifelong memories to make—and now I have a business to run. Who the fuck has time for sleep? I jack up the volume on my phone and scoop a tablespoon of instant coffee grounds into my mouth—washing the bitter, spiky granules down with a gulp of black, cold coffee. We don’t serve instant for the coffee shop. Instant coffee is disgusting. But it serves a purpose. It’s effective—efficient. I love caffeine. Love it. The high, the rush, the feeling that I’m Wonder Woman’s long-lost cousin and there ain’t shit I can’t do. I would mainline it, if that were actually a thing. I would probably become a meth-head if it weren’t for the rotting-teeth, ruined-life, most-likely-dying-by-overdose elements of it all. I’m a high school senior, not an asshole.

Sometimes, in the rue de Seine for instance, I go past little shops. Vendors of second-hand goods, or small-time antiquarian booksellers, or dealers in engravings, all of them with overcrowded windows. No one ever goes inside them, they don’t look as if they do any business. But look inside and you can see them sitting there and reading, completely at ease, with no thought to the morrow, or of making a success of things; they have a dog that sits cheerfully by their feet, or a cat that makes the silence even greater as it brushes along the rows of books as if it were wiping the names off the spines. Ah, if only that would do: sometimes I could wish I could buy myself a crowded shop-window like that and sit down behind it with a dog for twenty years.

I released a breath I didn’t remember holding. Turned to Ben. Found him looking at me, face inches from mine on Sewee’s deck. Panic flared, white hot, paralyzing me as I lay beside him. Our gazes met. I saw fear in his dark brown eyes. Indecision. Doubt. Ben went rigid, his chest rising and falling like a bellows. Then something changed. His face relaxed, a small smile playing on his lips. Before I could blink, his mouth covered mine. We shared a breath. A tingle ran my spine. Then I pulled back, breathing hard, unsure what either my mind or body were doing. Ben’s unsure look returned. Then vanished. He pulled me near again, his lips melting into mine. Strong, calloused fingers stroked the side of my face. His smell enveloped me. Earthy. Masculine. Ben. Fire rolled through my body. So this is what it’s like. I broke away again, gasping slightly for breath. Reality crashed home. I sat up and scooted a few feet away, rubbing my face with both hands. What was I doing? “Ben, I—” His hand rose to cut me off. He leaned against the bench, face suddenly serious. “I’m not going to pretend anymore. One way or another, I’m going to say how I feel.” Ben snorted softly. “Make my case.” We sat still in the darkness, Sewee rocking gently, the scene dream-like and surreal. “You don’t have to make a case.” I stared at my shoes, had no idea where I wanted this conversation to go. “It’s just, things are—” “YO!” Our heads whipped in the voice’s direction. Ben scrambled to a crouch, scanning the silent bulk of Tern Point, as if just now recalling we were adrift at sea. The voice called down again, suddenly familiar. “What, are you guys paddling around the island? I don’t have a boat license, but that seems dumb.” “Shut up, Hi!” Ben shouted, with more heat than was necessary. Scowling, he slid behind the controls and fired the engine. I scurried to the bow, as far from the captain’s chair as I could manage and stay dry. You’ve done it now, Tory Brennan. Better hope there’s a life preserver somewhere. A glance back. Ben was watching me, looking for all the world like he had more to say. I quickly turned away. Nope. Nope nope nope. I needed some time to think about this one. Perhaps a decade? “Where are we?” I asked, changing the subject. Ben must’ve sensed that my “personal” shop was closed for business.

All communities require sustainable ways to make a living. Economic sustainability involves: Small-scale business, crafts, and services that create maximum diversity of economic base and a rich ecology of financial, income and job opportunities. Possibilities include cottage industries, local services, education, printing and publishing, trading, small-scale manufacturing, consulting, shops and cooperatives.

Is that...the Looney Tunes theme?" Mer and St. Clair cock their ears. "Why,yes.I believe it is," St. Clair says. "I heard 'Love Shack' a few minutes ago," Mer says. "It's official," I say. "America has finally ruined France." "So can we go now?" St. Clair holds up a small bag. "I'm done." "Ooo,what'd you get?" Mer asks. She takes his bag and pulls out a delicate, shimmery scarf. "Is it for Ellie?" "Shite." Mer pauses. "You didn't get anything for Ellie?" "No,it's for Mum.Arrrgh." He rakes a hand through his hair. "Would you mind if we pop over to Sennelier before we go home?" Sennelier is a gorgeous little art supply sore,the kind that makes me wish I had an excuse to buy oil paints and pastels. Mer and I went with Rashmi last weekend. She bought Josh a new sketchbook for Hanukkah. "Wow.Congratulations,St. Clair," I say. "Winner of today's Sucky Boyfriend award.And I thought Steve was bad-did you see what happened in calc?" "You mean when Amanda caught him dirty-texting Nicole?" Mer asks. "I thought she was gonna stab him in the neck with her pencil." "I've been busy," St. Clair says. I glance at him. "I was just teasing." "Well,you don't have to be such a bloody git about it." "I wasn't being a git. I wasnt even being a twat, or a wanker, or any of your other bleeding Briticisms-" "Piss off." He snatches his bag back from Mer and scowls at me. "HEY!" Mer says. "It's Christmas. Ho-ho-ho. Deck the halls. Stop fighting." "We weren't fighting," he and I say together. She shakes her head. "Come on,St. Clair's right. Let's get out of here. This place gives me the creeps." "I think it's pretty," I say. "Besides, I'd rather look at ribbons than dead rabbits." "Not the hares again," St. Clair says. "You're as bad as Rashmi." We wrestle through the Christmas crowds. "I can see why she was upset! The way they're hung up,like they'd died of nosebleeds. It's horrible. Poor Isis." All of the shops in Paris have outdone themselves with elaborate window displays,and the butcher is no exception. I pass the dead bunnies every time I go to the movies. "In case you hadn't noticed," he says. "Isis is perfectly alive and well on the sixth floor.

A pandemic paradoxically becomes an opportunity to finally be able to deal with ourselves, in a long interval where the world has stopped and everything around us starts to function at a slow pace. Shopping becomes a long and slow business, and if before we hated getting stuck in the traffic or queuing at the post office, today we can do nothing but adapt to this new world of expectations and shifts, and discover the faces of our fellow men, finally looking them in the face (or rather, in the eyes). We have rediscovered the pleasure of cooking and eating, a world that before the quarantine stopped only on TV with masterchef. If before we considered it a waste of time to cook a plate of pasta, now we have had all the time to devote to cakes, pizzas, biscuits and homemade bread as our grandmothers once did. Rediscovering genuine flavors that have little of "fast" and much of "slow". And so we also found time to read the book that we are not never managed to finish, or we pulled our favorite board game off the shelf. These small gestures, sometimes even insignificant in appearance, are rich in meaning, since they are imbued with our time, our dedication, our passion and our love. Characteristics of the human being that have been forgotten for too long. Thus we find ourselves reflecting on our time, on the past and on the future, observing a precipitous past that makes room for a rich and decidedly slower present. We have resumed the taste of walking slowly, to escape and symbolically get closer to its initiatory role ... the road teaches you that you fall, you get up, you go back, you make miraculous encounters and sometimes you are helped by Samaritans or, in cases worst, deceived by demons. But is always a discovery, going towards something new, a unique experience in which the mind is regenerated. Walking is rediscovered today as an existential alternative, as an opposition to speed, to displacement technologies, it is essentially a criticism of the dominant competitive spirit. We have given importance to windows and balconies, from where you can observe small corners of the world. Terraces from which to peer into the universe, to observe the rising sun, setting, to discover that in the sky there is a wonderful creature called the Moon, accompanied by billions of stars. We finally had a chat with our neighbors who are no longer perfect strangers, we made friends with boredom and, let's face it, we found that time, in general, is not just that marked by watches. Suddenly we found ourselves in the present time, immersed in the much-talked about Here and Now, but little frequented. This small temporal space that marks our life, which contains our ugliest and most beautiful experiences, which brings our youth with us and will bring our old age, becomes the protagonist of this pandemic, which if on the one hand has stuck, on the other it gave us the opportunity to look at our life with different eyes, which seemed to really need to stop for a moment to breathe. Because let's put it on our heads, slowness is not a waste of time, but awareness of one's life time!

Drenched in café au lait stucco, the mall was bordered by an example of America’s most unique architectural contribution to the world, a parking lot. Some bemoan the brutalism of socialist architecture, but was the blandness of capitalist architecture any better? One could drive for miles and see nothing but parking lots and the kudzu of strip malls catering to every need, from pet shops to water dispensaries to ethnic restaurants and every other imaginable category of mom-and-pop small business, each one an advertisment for the pursuit of happiness.

These are private social infrastructures, there for the pleasure and convenience of first-tier staff members whose color-coded badges grant them access, but, crucially, not for the low-level temps and contractors who cook and clean in the same organization, and not for neighboring residents or visitors. These expensive, carefully designed social infrastructures work so well for high-level tech employees that they have little reason to patronize small local businesses—coffee shops, gyms, restaurants, and the like—that might otherwise benefit far more from the presence of a large employer.

Partly for this reason Sir Thomas Gresham had recently built the Royal Exchange, the most fabulous commercial building of its day. (Gresham is traditionally associated with Gresham’s law—that bad money drives out good—which he may or may not actually have formulated.) Modeled on the Bourse in Antwerp, the Exchange contained 150 small shops, making it one of the world’s first shopping malls, but its primary purpose and virtue was that for the first time it allowed City merchants—some four thousand of them—to conduct their business indoors out of the rain. We may marvel that they waited so long to escape the English weather, but there we are.

Pretty speech,” he said. “It’s the only one I’ve got.” “I know what’s really going on here. You’re scared to step into my world. Afraid you can’t hack it. Much better to hide here and be a big fish in a very small pond.” “If that’s the way you see it, fine.” I raised my chin. “I have nothing to prove to you, Rogan.” “But now I have something to prove to you,” he said. “I promise you, I will win, and by the time I’m done, you won’t walk, you’ll run to jump into my bed.” “Don’t hold your breath,” I told him. All of his civilized veneer was gone now. The dragon faced me, teeth bared, claws out, breathing fire. “You won’t just sleep with me. You’ll be obsessed with me. You’ll beg me to touch you, and when that moment comes, we will revisit what happened here today.” “Never in a million years.” I pointed at the doorway. “Exit is that—” He grabbed me. His mouth closed on mine. His big body caged me in. His chest mashed my breasts. His arms pulled me to him, one across my back, the other cupping my butt. His magic washed over me in an exhilarating rush. My body surrendered. My muscles turned warm and pliant. My nipples tightened, my breasts ready to be squeezed, ready for his fingers and his mouth. An eager ache flared between my legs. My tongue licked his. God, I wanted him. I wanted him so badly. He let me go, turned on his toes, and went out, laughing under his breath. Aaargh! “That’s right! Keep . . . walking!” I threw the wrench down. “Now that was a kiss,” Grandma Frida said from the doorway behind me. I jumped. “How long have you been there?” “Long enough. That man means business.” All my words tried to come out at once. “I don’t . . . what . . . asshole! . . . screw himself for all I care!” “Aww, young love, so passionate,” Grandma said. “I’m going to buy you a subscription to Brides magazine. You should start shopping for dresses.” I waved my arms and walked away from her before I said something I would regret.

The shop ought to have been as dark as the inside of a tea-caddy, but instead it was filled with a soft, golden light which appeared to emanate from something golden which lay upon the counter-top. A heap of shining guineas was lying there. Mrs Brandy picked up one of the coins and examined it. It was as if she held a ball of soft yellow light with a coin at the bottom of it. The light was odd. It made Mrs Brandy, John and Toby look quite unlike themselves: Mrs Brandy appeared proud and haughty, John looked sly and deceitful and Toby wore an expression of great ferocity. Needless to say, all of these were qualities quite foreign to their characters. But stranger still was the transformation that the light worked upon the dozens of small mahogany drawers that formed one wall of the shop. Upon other evenings the gilt lettering upon the drawers proclaimed the contents to be such things as: Mace (Blades), Mustard (Unhusked), Nutmegs, Ground Fennel, Bay Leaves, Pepper of Jamaica, Essence of Ginger, Caraway, Peppercorns and Vinegar and all the other stock of a fashionable and prosperous grocery business. But now the words appeared to read: Mercy (Deserved), Mercy (Undeserved), Nightmares, Good Fortune, Bad Fortune, Persecution by Families, Ingratitude of Children, Confusion, Perspicacity and Veracity. It was as well that none of them noticed this odd change. Mrs Brandy would have been most distressed by it had she known. She would not have had the least notion what to charge for these new commodities.

There was a small mini-market serving the area. It was sparsely stocked, a few bags of crisps and boxes of cereal displayed under harsh strip lights that spat and fizzed. Alcohol and cigarettes, however, were well provided for, secured behind the Perspex screen from behind which the owner surveyed his business with suspicious eyes. Milton nodded to the man as he made his way inside and received nothing but a wary tip of the head in return. He made his way through the shop, picking out cleaning products, a carton of orange juice and a bag of ice. He took his goods to the owner and arranged them on the lip of counter ahead of the screen. As the man rang his purchases up, Milton looked behind him to shelves that were loaded with alcohol: gin, vodka, whiskey.

FREE COFFEE Get to know every single barista/o in your local coffee shop. That’s Emma, Jason, Helen, Anjara, Brooklyn, and Jeremy! And because there’s high turnover, now it’s Angela, Jeremiah, Lupe, Jason, and Carmela! Oops—now Amber, Kat, Jonny, and Jason! Learn the names of their pets. Ask about their cat, Stanley. Like and repost their self-made music videos of ballet dancing while high. Give them your address and the code to get into your house to use the pool. After two to seven months of this, forget to pay. That’s twelve ounces of your favorite coffee beverage gratis! Become CONSUMED WITH GUILT. You just STOLE five-dollars-plus out of the pocket of a small, family-owned business in your own neighborhood! Anja, the owner, will find out and you will be BANNED. Within twenty-four hours, send ten dollars via Venmo to Anja. REPEAT THIS PROCESS FOR DECADES. 2. Diagnos-YES! Why I need so badly to belong somewhere: because there’s something really wrong with me!

Homer-Dixon says increasing complexity makes societies more resilient only up to a point. Connections between villages might mean one comes to the other’s aid in an attack. But as the villages become more tightly coupled, both may suffer when one is attacked. A loose network absorbs shock; a tightly coupled one transmits it. That is happening in the Covid-19 pandemic. Countries go into lockdown; people stop shopping, traveling, and producing; and the effects ricochet through a tightly coupled global economy. The global supply chains of money, materials, people, energy, and component parts that underpin industries falter and break. Airlines go under as they are not set up to weather even a temporary disappearance of travelers. Malaria worsens in Africa as insecticide and antimalarial bed net deliveries falter. Microcredit that underpins small businesses throughout the developing world defaults because payment collectors are locked down, causing ramifications throughout an economy.

He and Blake had been busy, and I’d been busy talking to customers about random stuff while they waited. I was surprised by how nice everyone had been—with the exception of Dex's dumb face. There hadn't been a single biker in the shop either. Weird. All of this assured me that I’d avoided having to interact much with my boss. The owner. The bleeding mouth sore. The snot-faced ass**le that I only kind-of, sort-of hoped came down with an infectious illness in his private parts. But you know, something he could get medicine for. I tried my best to keep from replaying the scenario in the office but it was impossible. It wasn't his tone but the words that had seared me. And each time, it made me want to cry. It didn’t get any easier or any less painful. How the hell could someone be so rude? I didn't understand and I couldn't get over it. Every cycle had me coming up with different things to call him. A dick. A slimy bastard. A slimy, small-dicked bastard. Right? Maybe he wouldn't be so mad at the world if his pubic hair wasn’t longer than his full-blown erection. God, I felt awkward thinking about what he had under his clothes but it was the best insult I could come up with.

In fact, I had amused myself on the ride to the smithy by imagining an aerial view of the village as a representation of a skeletal forearm and hand; the High Street was the radius, along which lay the shops and businesses and the residences of the more well-to-do. St. Margaret’s Lane was the ulna, a narrower street running parallel with the High, tenanted by smithy, tannery, and the less genteel artisans and businesses. The village square (which, like all village squares I had ever seen, was not square at all, but roughly oblong) formed the carpals and metacarpals of the hand, while the several lanes of cottages made up the phalangeal joints of the fingers. The Duncans’ house stood on the square, as behooved the residence of the procurator fiscal. This was a matter of convenience as well as status; the square could be used for those judicial matters which, by reason of public interest or legal necessity, overflowed the narrow confines of Arthur Duncan’s study. And it was, as Dougal explained, convenient to the pillory, a homely wooden contraption that stood on a small stone plinth in the center of the square, adjacent to the wooden stake used—with thrifty economy of purpose—as whipping post, maypole, flagstaff and horse tether, depending upon requirements.

The market is the first force that has led to the shriveling of citizenship. The classic case is the Wal-Mart effect. A town has a Main Street of small businesses and mom-and-pop shops. The shopkeepers and their customers have relationships that are not just about economic transactions but are set in a context of family, neighborhood, people, and place. Then Wal-Mart comes to town. It offers lower prices. It offers convenience. Because of its scale and might in the marketplace, it can compensate its workers stingily and drive out competition.   The presence of Wal-Mart leads the townspeople to think of themselves primarily as consumers, and to shed other aspects of their identities, like being neighbors or parishioners or friends. As consumers first, they gravitate to the place with the lowest prices. Wal-Mart thrives. The small businesses struggle and lay off workers. They cut back on their sponsorship of tee ball, their support of the food bank. As the mom-and-pops give way to the big box, and commutes become necessary, lives become more frenetic and stressful. People see each other less often. The sense of mutual obligation that townsfolk once shared starts to evaporate. Microhabits of caring and sociability fall away. In this tableau of libertarian citizenship, market forces triumph and everyone gets better deals—yet everyone is now in many senses poorer.

the absence of an ‘international standard burglar’, the nearest I know to a working classification is one developed by a U.S. Army expert [118]. Derek is a 19-year old addict. He's looking for a low-risk opportunity to steal something he can sell for his next fix. Charlie is a 40-year old inadequate with seven convictions for burglary. He's spent seventeen of the last twenty-five years in prison. Although not very intelligent he is cunning and experienced; he has picked up a lot of ‘lore’ during his spells inside. He steals from small shops and suburban houses, taking whatever he thinks he can sell to local fences. Bruno is a ‘gentleman criminal’. His business is mostly stealing art. As a cover, he runs a small art gallery. He has a (forged) university degree in art history on the wall, and one conviction for robbery eighteen years ago. After two years in jail, he changed his name and moved to a different part of the country. He has done occasional ‘black bag’ jobs for intelligence agencies who know his past. He'd like to get into computer crime, but the most he's done so far is stripping $100,000 worth of memory chips from a university's PCs back in the mid-1990s when there was a memory famine. Abdurrahman heads a cell of a dozen militants, most with military training. They have infantry weapons and explosives, with PhD-grade technical support provided by a disreputable country. Abdurrahman himself came third out of a class of 280 at the military academy of that country but was not promoted because he's from the wrong ethnic group. He thinks of himself as a good man rather than a bad man. His mission is to steal plutonium. So Derek is unskilled, Charlie is skilled, Bruno is highly skilled and may have the help of an unskilled insider such as a cleaner, while Abdurrahman is not only highly skilled but has substantial resources.

But when you actually break down the amount of time, energy, skill, planning, and maintenance that go into care tasks, they no longer seem simple. For example, the care task of feeding yourself involves more than just putting food into your mouth. You must also make time to figure out the nutritional needs and preferences of everyone you’re feeding, plan and execute a shopping trip, decide how you’re going to prepare that food and set aside the time to do so, and ensure that mealtimes come at correct intervals. You need energy and skill to plan, execute, and follow through on these steps every day, multiple times a day, and to deal with any barriers related to your relationship with food and weight, or a lack of appetite due to medical or emotional factors. You must have the emotional energy to deal with the feeling of being overwhelmed when you don’t know what to cook and the anxiety it can produce to create a kitchen mess. You may also need the skills to multitask while working, dealing with physical pain, or watching over children. Now let’s look at cleaning: an ongoing task made up of hundreds of small skills that must be practiced every day at the right time and manner in order to “keep going on the business of life.” First, you must have the executive functioning to deal with sequentially ordering and prioritizing tasks.1 You must learn which cleaning must be done daily and which can be done on an interval. You must remember those intervals. You must be familiar with cleaning products and remember to purchase them. You must have the physical energy and time to complete these tasks and the mental health to engage in a low-dopamine errand for an extended period of time. You must have the emotional energy and ability to process any sensory discomfort that comes with dealing with any dirty or soiled materials. “Just clean as you go” sounds nice and efficient, but most people don’t appreciate the hundreds of skills it takes to operate that way and the thousands of barriers that can interfere with execution.

The goal was ambitious. Public interest was high. Experts were eager to contribute. Money was readily available. Armed with every ingredient for success, Samuel Pierpont Langley set out in the early 1900s to be the first man to pilot an airplane. Highly regarded, he was a senior officer at the Smithsonian Institution, a mathematics professor who had also worked at Harvard. His friends included some of the most powerful men in government and business, including Andrew Carnegie and Alexander Graham Bell. Langley was given a $50,000 grant from the War Department to fund his project, a tremendous amount of money for the time. He pulled together the best minds of the day, a veritable dream team of talent and know-how. Langley and his team used the finest materials, and the press followed him everywhere. People all over the country were riveted to the story, waiting to read that he had achieved his goal. With the team he had gathered and ample resources, his success was guaranteed. Or was it? A few hundred miles away, Wilbur and Orville Wright were working on their own flying machine. Their passion to fly was so intense that it inspired the enthusiasm and commitment of a dedicated group in their hometown of Dayton, Ohio. There was no funding for their venture. No government grants. No high-level connections. Not a single person on the team had an advanced degree or even a college education, not even Wilbur or Orville. But the team banded together in a humble bicycle shop and made their vision real. On December 17, 1903, a small group witnessed a man take flight for the first time in history. How did the Wright brothers succeed where a better-equipped, better-funded and better-educated team could not? It wasn’t luck. Both the Wright brothers and Langley were highly motivated. Both had a strong work ethic. Both had keen scientific minds. They were pursuing exactly the same goal, but only the Wright brothers were able to inspire those around them and truly lead their team to develop a technology that would change the world. Only the Wright brothers started with Why. 2.

ROUND UP A lot more can be said, but finally, this is your last lesson in this epic 30 -day quest to become a successful conversationalist. For the past 29 days, you’ve been tutored about different techniques to make things happen, and today you’ll kick start a conversation with more confidence and organization, because you are now a professional in the communication world. There are takeaways that you should not forget as you go forth as a small talk professional. You have learnt and practiced many truths about the nature and composition of small talk, but there are certain ones that should be placed next to your heart: Small talk may be seen as a waste of time, but it is actually time well spent; take note of this important point, people might want to convince and confuse you. Small talk with personal meaning orientation will scratch business shop talk off any time. Small talk should now be seen as an effective tool that is available right next to you and can be a gateway to success. You still have the chance to go back to the previous chapters you struggled with, this way, you’ll review and assimilate the important points, no one is an island of knowledge, and so I don’t expect you to have everything registered in your brain already, constant practices will bring out the best in you. Identifying your weakness is just as important as acknowledging your strength. I want to assure you that you’ll definitely excel since you’ve been able to lay hands on this book, and this how you can help others who are still in the position that you were when you started in day one. You’ve been instructed about many secrets of success, as well as the things to exploit and avoid. It’s up to you to make this permanent, and this can only be achieved if you keep following these instructions. You have to make the decision now; whether you would make use of this manual or not, but I would advise that you want it again and again as this is the only way to dedicate your spirit, soul and body to constant improvement. You definitely would have noticed some changes in you, you’re not the same person any more. One important thing is that you shouldn’t give up; try to redouble your efforts and realize that you know everything you’re supposed to know. This shouldn’t end here, endeavour to spread the word to make sure that you impact at least three people per day, this means that you would have impacted about 90 people at the end of the next 30 days and close to about 120 people in just two months. Now, you see how you can make the world a better place? It’s up to you to decide what you want and how you want it to be. Don’t waste this golden opportunity of becoming a professional in communication, you’ll go a long way and definitely be surprised at the rate at which you’ve gone in such a small time. Take time to attend to things that need attention, don’t be too hard on yourself, and don’t go too soft on yourself, you’re one vessel that can’t be manipulated, so you have to be careful and sure about your status on communication skills. On the final note, I would like to congratulate you for reading this to the end, you’ve taken this course because you believe in the powers of small talks, so this shouldn’t be the last time I’m hearing from you. I would look forward to seeing your questions about any confusing aspect in the future. Till then, remain the professional that you are!

I well remember the first great hemp shop that was opened in San Francisco around 1976. It was essentially a long wooden bar with stools for the customers. On the bar itself were a few large crocks containing the basic and cheaper forms of the weed—Panama Red, Acapulco Gold, Indian Ganja, and Domestic Green. But against the wall behind the bar stood a long cabinet furnished with hundreds of small drawers that a local guitar maker had decorated with intricate ivory inlays in the Italian style. Each drawer carried a label indicating the precise field and year of the product, so that one could purchase all the different varieties from Mexico, Lebanon, Morocco, Egypt, India, and Vietnam, as well as the carefully tended plants of devout cannabinologists here at home. Business was conducted with leisure and courtesy, and the salesmen offered small samples for testing at the bar, along with sensitive and expert discussion of their special effects. I might add that the stronger psychedelics, such as LSD, were coming to be used only rarely—for psychotherapy, for retreats in religious institutions, and in our special hospitals for the dying.

Past the sloping green lawn of the park, I entered a new world, regal and historic. Here I walked on swept sidewalks, past pristine buildings and small shops and young mothers or West Indian nannies with children in tow on their way to the playground. Stylish women carried twine-handled shopping bags. The cafes were busy and a church bell praised noon as I ducked underground.

The low-trust, family-oriented societies with weak intermediate organizations we have observed have all been characterized by a similar saddle-shaped distribution of enterprises. Taiwan, Hong Kong, Italy, and France have a host of smaller private firms that constitute the entrepreneurial core of their economies and a small number of very large, state-owned firms at the other end of the scale. In such societies, the state plays an important role in promoting large-scale enterprises that might not be spontaneously created by the private sector, albeit at some cost in efficiency. We might postulate then that as a general rule, any society with weak intermediate institutions and low trust outside the family will tend to have a similar distribution of firms in its economy. The Republic of Korea, however, presents an apparent anomaly that needs to be explained in order to preserve the validity of the larger argument. Korea is similar to Japan, Germany, and the United States insofar as it has very large corporations and a highly concentrated industrial structure. On the other hand, Korea is much closer to China than to Japan in terms of family structure. Families occupy a similarly important place in Korea as in China, and there are no Japanese-style mechanisms in Korean culture for bringing outsiders into family groups. Following the Chinese pattern, this should lead to small family businesses and difficulties in institutionalizing the corporate form of organization. The answer to this apparent paradox is the role of the Korean state, which deliberately promoted gigantic conglomerates as a development strategy in the 1960s and 1970s and overcame what would otherwise have been a cultural proclivity for the small- and medium-size enterprises typical of Taiwan. While the Koreans succeeded in creating large companies and zaibatsu in the manner of Japan, they have nonetheless encountered many Chinese-style difficulties in the nature of corporate governance, from management succession to relations on the shop floor. The Korean case shows, however, how a resolute and competent state can shape industrial structure and

AIG’s Financial Products subsidiary (AIG FP), where its mammoth CDS business was housed, managed to get itself regulated by the Office of Thrift Supervision (OTS) because the corporate parent company had acquired a few small savings banks. Savings banks? Aren’t those the stodgy thrift institutions on the corner that take savings deposits and grant mortgages to homeowners? Seems like a funny place to lodge one of the world’s largest derivatives operations. Well, AIG FP was not actually lodged there, but merely lodged there for regulatory purposes. Call it skillful regulatory shopping.

We were parked in the lot of a strip shopping center on Tustin Boulevard in the city of Orange. Book Carnival was a small business between a rock shop and what looked like a vacant slot. Three doors down was a gun store.

Whoa,” I murmured, trying to calm the animal enough to set it loose, not wanting it to come to harm. I gripped the reins, but the horse, its eyes wild with fear, snapped its head back, catching my hand in the leather strap, and I inhaled sharply from the sting. How long had the poor thing been out here? My senses on full alert, I glanced behind me at the busy street, weighing my options. Seeing no one, I hoisted up my skirt, and unsheathed the dagger I had kept. The instant I cut the reins, the horse bolted past me, almost knocking me over. Its owner would not be happy, but at least the animal would live to see another day. It wasn’t until someone clamped an arm around my waist, seizing the knife, that I realized I was no longer alone. So much for having reliable senses. “Well, aren’t you just incorrigible?” Imprisonment or execution was the punishment for bearing weapons in this new Hytanica. The dagger itself was a small loss, but I had to get away. I brought my elbow back, my mother’s reluctance to let me leave the house flashing like lightning in my brain. If I were arrested, killed, she would never forgive herself, even though she would bear no fault. “Empress, the bruises you’ve given me are too many to count!” I whirled around, dismayed that I had not succeeded in getting the Cokyrian to release me, at the same time recognizing the voice and the curse. Saadi pushed me against the side of the shop, leaning in so close to me that I could feel his breath upon my cheek, and his pale blue eyes stared me into submission. “I can’t call you a horse thief for what you just did,” he told me, glancing after the gelding. “At least, not a very good horse thief. But I can, and I must, bring you in for this little utensil of yours. Some niece of the captain you are.” “Are you going to take me to your sister?” I spat, and he grimaced, contemplating me for an instant before disregarding the barb. Gripping me by the upper arm, he hauled me toward the thoroughfare. “Come on. To the Bastion.” Though my question about Rava appeared to have had its intended effect, I was numb with fear. What if he did take me to her? Rava had been the one to order me lashed for my failed prank, she’d been the one to inflict punishment upon Steldor. It seemed no one could exert control over her, a thought that made me ill. The nearer we came to our destination, the more rapidly my heart beat, and by the time we reached the palace gates, I was again fighting Saadi. “Let…me…go!” I howled, unexpectedly pulling out of his grasp, but one of the Cokyrian sentries caught me, laughing at my plight. “Need some help, Saadi?” the burly man offered, shoving me back at my captor, who was rather slight in comparison to his comrade. “No,” Saadi grumbled and the sentry moved ahead to open the gates for us. As we passed through, the large man called, “Rava is at the city headquarters, minding the peacekeeping force. If you were looking for her, that is.” “I wasn’t.” Even though my circumstances were inarguably bleak, a wave of relief washed over me. She, at least, would not be the one to show me the error of my ways.

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I'm a frightful example of what happens to those who step out of line...When people talk about spongers, they forget the contribution we make to the upholding of the status quo. I am a walking, staggering cattle prod, frightening the Reeboked animals into manageable herds, so that the ordered life of Western society may continue undisrupted. I am, if you will, a sort of policeman. As a responsible citizen I spend my meagre Giro benefit on high-duty items like cigarettes and spirits so most of the money the government allows me is ploughed straight back into its coffers. The remainder I spread like a thin fertilizer over the parched hard pressed land of small businesses - corner shops, pizza parlours and low-grade supermarkets. Even, God help them, those 'worse off than myself' get a look in since what few clothes I own are provided by jumble sales and charity shops. Furthermore, when I die, I shall leave no burgeoning bank account. Whatever may pass through the hands of a waster remains permanently in circulation since he has neither the means nor the pre-disposition to save - in effect, a congenital waster is as lean, fit and economically viable as the most stringently run software corporation.

After the day’s work, you can just go out to socialize with a few friends and spend some time with them. Talking about your day or how both businesses are moving may be tempting, but as you calm down for the day, put aside ‘’shop talk’’ and concentrate on small talk as you unwind. At

Massachusetts?” Lizzy yawned. Mrs. McKinliy glanced in the rearview mirror and smiled. “No. We’re in Maine. It shouldn’t be too long now.” Sarah, Mariana, and Lizzy rubbed the sleep from their eyes and looked out the side window. They passed by fields, farms, woodland, and scattered farm houses. Then they reached the outskirts of a small town. The town was nothing like Melville, Massachusetts. A roadside sign indicated that the town had a population of just 458 people. There were less than a dozen businesses in the “downtown” area. There was a grocery store, laundromat, hardware store, diner, gas station, restaurant, book store, dime store, secondhand shop, and a real estate office. That was it. They passed

Direct marketing refers to direct-mail, e-mail, Web site, mail-order, or coupon advertising, as well as to telephone marketing, direct-response TV, postcard decks, door-to-door salespeople, home shopping TV shows, or any method of marketing that attempts to make a sale right then and there.

And then there’s Stella. Stella is an interior decorator who’s been in the business for more than a decade. She had a thriving design firm and accolades out the wazoo. And yet, she still felt a niggling need to go to school to get certified. “Why would you want to waste your time doing that?” I asked. “You have a waiting list for your clients.” “Well, I’d feel more legit,” she said. FOR BUSINESS For the love of God and the information highway, please write your bio in first person—we all know you wrote it anyway. One of the most highly trafficked pages on small business websites is the “About” page. People are hiring you, paying attention to you, coming to see you. So they want to hear from… you. “You made more than a hundred grand last year and your clients refer you all the time. Isn’t that legit?” I asked. She was resisting, so I ramped up my persisting. “You know what you should say in your bio?” I said to her. “Say that you’re self-taught, in eighteen-point bold type. Let people know that you never set foot in a design college because you were too busy sewing your own drapes, shopping for textiles with your grandma, and learning how to build cabinets after school with your dad. It’s in your blood. Self-taught says ‘extra amazing.’ Self-taught says ‘natural talent.’ Just come out with it.” She skipped school.

The best proof that entrepreneurship is a question of behaviour, policies, and practices rather than personality is the growing number of older large-company people in the United States who make entrepreneurship their second career. Increasingly, middle- and upper-level executives and senior professionals who have spent their entire working lives in large companies – more often than not with the same employer – take early retirement after twenty-five or thirty years of service when they have reached what they realize is their terminal job. At fifty or fifty-five, these middle-aged people then become entrepreneurs. Some start their own business. Some, especially technical specialists, set up shop as consultants to new and small ventures. Some join in a new small company in a senior position. And the great majority are both successful and happy in their new assignment.

In a tiny company like mine, it’s up to the owner to invent the way the company operates and to design the systems that keep track of what is happening. Fortunately, I find this to be an interesting challenge. If I had wanted to build only furniture, I could have kept myself very busy, but the company would not have grown. Without a rational way to handle information, we would have descended into permanent chaos. Thinking about information is different from ordinary work. The challenge is to find good ways, using data, to describe what’s happening in the real world. It’s aligning the description of the company with the activities of the company. My job as boss is to monitor both of these and to continually modify the description to fit the reality. My employees can’t do it—they each work on their piece of the process. I’m the only one who sees everything. I decide what to keep track of, and how to do it. I have two information systems. First, there’s my subjective impressions of the state of the shop, the mood of the workers, the eagerness of the customers, drawn from my observations and conversations. The second is objective, actual data that lives in separate fiefdoms: the accounting system, in QuickBooks; the contract and productions system, in FileMaker; e-mails and customer folders sit on our server; AdWords data lives in the cloud. So do our shared Google Docs spreadsheets, which act as supplementary databases. There are also a bunch of Excel sheets, dating back to 1997, when I first computerized (twelve years after starting the company). None of these subsystems talk to one another. Information passes between them via the people who use it. I’m the only person in the company who knows how it all fits together.

We review the rest of the crew. Will has abandoned whatever qualms he had about judging his former peers. We have a productive discussion. I wrap up with this thought: “We have these mismatches between what the guys are getting paid and what they should be getting paid. I can’t afford to give the underpaid guys a raise right now, and I hate to just go out and cut someone’s pay. It’s cruel. People build their lives, and particularly their debts, around their income. If I just cut pay because I feel like it, it can cause real trouble. So your challenge is to find a way to make the overpaid guys worth the money we’re paying, and to make the shop profitable so that I can give the underpaid guys a bump. You seem to know how these guys work. Now it’s time to define a standard method of work for each thing we do. You’re going to be spending more time teaching and less time doing your own work. That’s OK. Just do it, and let’s see what happens.” He leaves with a thoughtful expression on his face. I’m very happy about the way this has gone.

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Reacher was heading for the coffee shop. Rutherford was leaving it. Reacher didn’t pay him much attention at first. He was just a guy, small and unremarkable, holding his to-go cup, going about his business. Whatever that may be. But a moment later Reacher’s interest ratcheted all the way up. He felt a chill at the base of his neck. A signal from some ancient warning system hardwired into the back of his brain. An instinctive recognition. Pattern and movement. Predators circling. Moving in on their prey. Two men and a woman. Spread out. Carefully positioned. Coordinated. Ready to spring their trap.

These were the friends who’d held me together, dropping off groceries when I was too busy to shop, picking up the girls for ballet when I was behind on work or just needing a break. A number of them had hopped planes to join me for unglamorous stops on the campaign trail, giving me emotional ballast when I needed it most. Friendships between women, as any woman will tell you, are built of a thousand small kindnesses like these, swapped back and forth and over again.

She owned a small shop, but anything I needed, Elise could make it happen in half the time anyone else did, and at a decent price. “Everything okay? You seem a little on edge,” I said as she helped me load the baby Jacaranda trees in the back of my Chevy. Her raven-dark hair was piled up in a bun on top of her head, and she just looked tired. “Yeah, I’m just... redoing my website, hoping it’ll bring in more business. I just don’t know how to pimp it up.” “I could give you a testimonial. Or better yet, you could include the pictures from the Murieta project.” That was the one I won the Best Garden award for. Her eyes widened. “Are you sure? I don’t want to steal your laurels.” “You’re not stealing anything,

#23 - Take Immediate Action Many people have difficulty taking action. Reasons vary. Some folks fear failure. Others are disinclined to try new things. Still others are saddled with indecision to the point that they become paralyzed when confronted with multiple options. But making decisions and acting on them quickly can benefit you in several ways. First, you become more committed to the path you choose for yourself. Second, you radiate confidence, an essential trait if you serve in a leadership role. Third, it improves communication; others will realize you’re disinclined to vacillate and respond in a similar manner. Fourth, you accomplish more. These advantages are tough to ignore. If you tend to dither when making decisions and forging ahead, consider developing this habit. It can literally change your life. If you’re unaccustomed to taking immediate action, here’s how I would build this habit… How to start small: Compile a list of tasks you’ve put on the back burner. During Week 1, pick one task from the list each day. Regardless of the reason you put it off (procrastination, a fear of failure, etc.), commit to finishing it before the end of the day. Beginning in Week 2, continue to work through your list of postponed tasks, addressing one per day. In addition, spend 10 minutes per day cleaning up your email inbox. This is a common area of indecision for people. Train yourself to deal with each email decisively. Respond to it, delete it, or archive it. During Week 3, focus on making at least one decision quickly per day. When confronted with multiple options, choose one within 10 seconds. For example, let’s say your spouse asks you which restaurant you’d like to visit for dinner. Instead of spending five minutes considering every local venue, just choose one. Be decisive. Starting in Week 4, look for opportunities to make quick decisions and take immediate action. For example, if you’re presented with more than one set of driving directions, pick one and move on. If you’re at the grocery store and trying to decide between chocolate chip ice cream or Rocky road, choose one and put it in your shopping cart. If you’re trying to decide between two wines for a dinner party, make a fast decision. Give yourself 10 seconds.

Photographs from Distant Places (1) In distant villages, You always see the same scenes: Farms Cattle Worship spaces Small local shops. Just basic the things humans need To endure life. (2) ‘Can you stay with me forever?’ She asked him in the airport, While hugging him tightly in her arms. ‘Sorry, I can’t. My flight leaves in two hours and a half.’ He responded with an artificially caring voice, As he kissed her on her right cheek. (3) I was walking in one of Bucharest’s old streets, In a neighborhood that looked harshly beaten by Time, And severely damaged by development and globalization. I saw a poor homeless man Combing his dirty hair In a side mirror of a modern and expensive car! (4) The shape and the color of the eyes don’t matter. What matters is that, As soon as you gaze into them, You know that they have seen a lot. All eyes that dare to bear witness To what they have seen are beautiful. (5) A stranger asked me how I chose my path in life. I told him: ‘I never chose anything, my friend.’ My path has always been like someone forced to sit In an airplane on a long flight. Forced to sit with the condition Of keeping the seatbelt on at all times, Until the end of the flight. Here I am still sitting with the seatbelt on. I can neither move Nor walk. I can’t even throw myself out of the plane’s emergency exit To end this forced flight! (6) After years of searching and observing, I discovered that despair’s favorite hiding place Is under business suits and tuxedos. Under jewelry and expensive night gowns. Despair dances at the tables where Expensive wines of corruption And delicious dinners of betrayal are served. (7) Oh, my poet friend, Did you know that The bouquet of fresh flowers in that vase On your table is not a source of inspiration or creativity? The vase is just a reminder Of a flower massacre that took place recently In a field Where these poor flowers happened to be. It was their fate to have their already short lives cut shorter, To wither and wilt in your vase, While breathing the not-so-fresh air In your room, As you sit down at your table And write your vain words. (8) Under authoritarian regimes, 99.9% of the population vote for the dictator. Under capitalist ‘democratic’ regimes, 99.9% of people love buying and consuming products Made and sold by the same few corporations. Awe to those societies where both regimes meet to create a united vicious alliance against the people! To create a ‘nation’ Of customers, not citizens! (9) The post-revolution leaders are scavengers not hunters. They master the art of eating up The dead bodies and achievements Of the fools who sacrificed themselves For the ‘revolution’ and its ideals. Is this the paradox and the irony of all revolutions? (10) Every person is ugly if you take a close look at them, And beautiful, if you take a closer look. (11) Just as wheat fields can’t thrive Under the shadow of other trees, Intellectuals, too, can’t thrive under the shadow Of any power or authority. (12) We waste so much time trying to change others. Others waste so much time thinking they are changing. What a waste! October 20, 2015

Sophie Mol eventually found what she had been looking for. Presents for her cousins. Triangular towers of Toblerone chocolate (soft and slanting in the heat). Socks with separate multicolored toes. And two ballpoint pens—the top halves filled with water in which a cut-out collage of a London streetscape was suspended. Buckingham Palace and Big Ben. Shops and people. A red doubledecker bus propelled by an air bubble floated up and down the silent street. There was something sinister about the absence of noise on the busy ballpoint street. Sophie Mol put the presents into her go-go bag and went forth into the world. To drive a hard bargain. To negotiate a friendship. A friendship that, unfortunately, would be left dangling. Incomplete. Flailing in the air with no foothold. A friendship that never circled around into a story which is why, far more quickly than ever should have happened, Sophie Mol became a Memory, while The Loss of Sophie Mol grew robust and alive. Like a fruit in season. Every season.

Sell your art, crafts, or any handcrafted item on etsy.com Develop a travel concierge service to help people when they miss their flights Offer online tutoring services in your field of expertise Host a networking event (charge a low ticket price and get sponsors to provide food) Create and sell a visitors’ guide to your town or city, or build a web resource for tourists, supported by advertisers Create an online (or offline) course in some quirky subject you happen to know a lot about Publish a blog with a new lesson on a specific topic every day Start a podcast and sell sponsorship Visit yard sales or thrift shops and buy items to resell Offer a simple freelance service—anything from fact-checking to tech support or something else entirely Become a home, office, or life organizer Manage P.R. or social media accounts for small businesses Buy and sell used textbooks to college students Sell your musings on business, art, or culture as a freelance writer Start a membership website, where people pay a monthly or annual fee to access useful information about a specific topic Write and publish a book (if I can do it, you can too!)

The worst people to serve are the Poor people. Give them free, they think it’s a trap. Tell them it’s a small investment, they’ll say can’t earn much. Tell them to come in big, they’ll say no money. Tell them try new things, they’ll say no experience. Tell them it’s traditional business, they’ll say hard to do. Tell them it’s a new business model, they’ll say it’s MLM. Tell them to run a shop, they’ll say no freedom. Tell them run new business, they’ll say no expertise. They do have somethings in common: They love to ask google, listen to friends who are as hopeless as them, they think more than an university professor and do less than a blind man. Just ask them, what can they do. They won’t be able to answer you. My conclusion: Instead of your heart beats faster, why not you just act faster a bit; instead of just thinking about it, why not do something about it. Poor people fail because on one common behaviour: Their Whole Life is About Waiting.

Ippiki Ookami (Ee-pee-kee Ohh-kah-me) Japan’s Lone Wolves Some years ago in Osaka, I was introduced to a young Japanese entrepreneur who had established a small chain of shops selling cowboy clothing and accessories imported from the American southwest. When we exchanged name cards, I was immensely amused to note that he had replaced his Japanese name with “Lone Wolf.” I asked the young man if that was in fact his name, and he assured me it was, and that he not only used it in his business contacts, but that his friends also called him “Lone Wolf.” I didn’t have to ask him why he had chosen this popular American term as his name. I knew that it was a total repudiation of all of the attitudes and customs making up the traditional Japanese way, and represented everything he wanted to be.

A (house)wife now performs the tasks once distributed between servants of different rank or undertaken by the maid of all work. Her ‘core’ jobs are cleaning, shopping, cooking, washing-up, laundering and ironing.44 She also looks after her children, frequently cares for aged parents or other relatives, and is sometimes incorporated to a greater or lesser degree as an unpaid assistant in her husband’s work. This aspect of being a wife is visible in many small shops or in the activities of the wives of clergymen and politicians, but the same service is provided, less visibly, to husbands in all kinds of occupations. A wife, for example, contributes research assistance (to male academics), acts as hostess (to a business man’s clients), answers the phone and keeps the books (for a small business man).45 However, as Christine Delphy has argued, to list the tasks of a housewife tells us only so much. The list cannot explain why exactly the same services can be bought in the market, or why a particular task is performed without pay by a wife, yet she would get paid for providing the service if she worked, for example, in a restaurant or for a firm of contract cleaners.46 The problem is not that wives perform valuable tasks for which they are not paid (which has led some feminists to argue for state payment or wages for housework). Rather, what being a woman (wife) means is to provide certain services for and at the command of a man (husband). In short, the marriage contract and a wife’s subordination as a (kind of) labourer, cannot be understood in the absence of the sexual contract and the patriarchal construction of ‘men’ and ‘women’ and the ‘private’ and ‘public’ spheres.

What we gave mostly was wine. Especially after we made this legal(!) by acquiring that Master Wine Grower’s license in 1973. Most requests were made by women (not men) who had been drafted by their respective organizations to somehow get wine for an event. We made a specialty of giving them a warm welcome from the first call. All we wanted was the organization’s 501c3 number, and from which store they wanted to pick it up. We wanted to make that woman, and her friends, our customers. But we didn’t want credit in the program, as we knew the word would get out from that oh-so-grateful woman who had probably been turned down by six markets before she called us. Everybody wanted champagne. We firmly refused to donate it, because the federal excise tax on sparkling wine is so great compared with the tax on still wine. To relieve pressure on our managers, we finally centralized giving into the office. When I left Trader Joe’s, Pat St. John had set up a special Macintosh file just to handle the three hundred organizations to which we would donate in the course of a year. I charged all this to advertising. That’s what it was, and it was advertising of the most productive sort. Giving Space on Shopping Bags One of the most productive ways into the hearts of nonprofits was to print their programs on our shopping bags. Thus, each year, we printed the upcoming season for the Los Angeles Opera Co., or an upcoming exhibition at the Huntington Library, or the season for the San Diego Symphony, etc. Just printing this advertising material won us the support of all the members of the organization, and often made the season or the event a success. Our biggest problem was rationing the space on the shopping bags. All we wanted was camera-ready copy from the opera, symphony, museum, etc. This was a very effective way to build the core customers of Trader Joe’s. We even localized the bags, customizing them for the San Diego, Los Angeles, and San Francisco market areas. Several years after I left, Trader Joe’s abandoned the practice because it was just too complicated to administer after they expanded into Arizona, Washington, etc., and they no longer had my wife, Alice, running interference with the music and arts groups. This left an opportunity for small retailers in local areas, and I strongly recommended it to them. In 1994, while running the troubled Petrini’s Markets in San Francisco, I tried the same thing, again with success, for the San Francisco Ballet and a couple of museums.

A few more paces along the busy street brought us to a small shop with a hand-painted sign over the open door...

In the background, given my commitment to the outer ecology of environmentalism, I replaced all the company cars with diesels, which used less crude oil and lasted longer than gasoline engines. The diesel cars did pay off briefly during the Second Energy Crisis of 1979, but they gave us a lot of trouble in the long run because the diesel-powered Oldsmobile station wagons that General Motors rushed into production had nothing but a beefed-up gasoline engine (internal pressures are much greater in a diesel) and they were in the shop more often than on the road. We aggressively redesigned the stores to conserve energy. To this day, Trader Joe’s stores don’t have very many windows, and all panes of glass are very small, an idea that had an accidental payoff in every subsequent earthquake and riot. As the young lady said back there in the God of Fair Beginnings chapter, I did the right thing for the wrong reasons.

Case #6 Sandy and Bob Bob is a successful dentist in his community. In the 15 years since he established his own practice, he has established a reliable base of patients and has built a thriving business in a great location. A couple years ago, he brought his wife, Sandy, a business expert with an MBA, on board to help him oversee the business end of the dental practice. She had recently left her job at a financial services firm, and Bob knew that Sandy’s business acumen would be helpful in getting his administrative house in order. She brought on new employees, developed effective new processes, and enhanced the office’s marketing efforts. Within a few months, Sandy’s improvements had managed to make the dental practice a well-oiled machine. Now she could turn her attention to their real estate portfolio. Bob and Sandy owned three small apartment buildings around town, as well as one small commercial center that was home to a nail salon, a chiropractor’s office, a coffee house and a wine shop. Fortunately, Bob’s dental practice was a success and their investments earned a nice passive income for them. Unfortunately, because Bob earned on average $250,000 per year, the couple couldn’t use passive loss, which in their case came to about $100,000, from their investments to offset his high earned income. Eventually, they would be earning sheltered profits—when the mortgages on their properties were paid off and the rentals made pure profit, or if they were to sell a property. When those things eventually happened, they could use their losses to shelter those profits. But until that time, the losses were going unused. Sandy made an appointment with their CPA to discuss the situation and see how they might improve their tax situation. The CPA asked, “What about becoming a real estate professional?” He explained to Sandy that if she spent 750 hours per year, or about 15 hours a week, on the couple’s real estate investments, she would be considered a real estate professional by the IRS. This would enable the couple to write off 100 percent of their passive losses against Bob’s high income, which would bring his taxable income down to $100,000. This $100,000 deduction brought Bob and Sandy into a lower tax bracket, saving them roughly $31,000 in taxes. Sandy already devoted a large percentage of her time to overseeing their investments, and when she saw the tax advantages, her decision became clear: She would file the Section 469(c)(7) and become a real estate professional.

Former pastry chef Sam Mason opened Oddfellows in Williamsburg with two business partners in 2013 and has since developed upwards of two hundred ice cream flavors. Many aren't for the faint of heart: chorizo caramel swirl, prosciutto mellon, and butter, to name a few. Good thing there are saner options in the mix like peanut butter & jelly, s'mores, and English toffee. A retro scoop shop off Bowery, Morgenstern's Finest Ice Cream has been bringing fanciful flavors to mature palettes since opening in 2014. Creator Nicholas Morgenstern, who hails from the restaurant world, makes small batches of elevated offerings such as strawberry pistachio pesto, lemon espresso, and Vietnamese coffee. Ice & Vice hails from the Brooklyn Night Bazaar in Greenpoint, and owners Paul Kim and Ken Lo brought it to the Lower East Side in 2015. Another shop devoted to quality small batches, along with weird and wacky flavors, you'll find innovations like Farmer Boy, black currant ice cream with goat milk and buckwheat streusel, and Movie Night, buttered popcorn-flavored ice cream with toasted raisins and chocolate chips.

With a small smile, she pushed open the door. Immediately, a rush of warm, delicious air hit her in the face--the most welcome knockout blow she could imagine. She breathed deep. Interesting how two businesses with similar wares could smell so distinct. Sugar Fair was caramel, candyfloss, popcorn. De Vere's was dark chocolate and bourbon---deep, indulgent, sensual.

said to expect such thoughts when I returned home, and that those thoughts would fade with time. I sure hoped she was right. I still had a shock every time I looked in the mirror, a pleasant shock mind you, but nevertheless a shock. Even though my life had immeasurably changed for the better, I was still having trouble coming to terms with the change itself. I had been told time and time again that this was normal, but that didn’t make it any easier to experience. I suppose I had been depressed before the accident. I looked around my cottage, surprised that this had been my taste. The curtains were hideous, and everything was dark. I suppose I had been trying to hide away from the world. Still, my job wouldn’t have helped. I had been the marketing manager for a local small art gallery. The boss had been a screaming banshee, and that was a polite description for her. She had been impossible to deal with and had a regular staff turnover. I had been there years longer than any other employee. Looking back, I wondered how I had taken her verbal abuse and yelling for years, but I suppose I had been used to being bullied since school. I shook myself. That was all behind me now, and my only connection with that was a desire to work in some way to help people who had been bullied. There was altogether way too much bullying in the world. Now I had enough money to buy a nice place, but first things first. I was going to concentrate on starting my business. I would simply buy some bright new cushions to make the place look a little better and make sure all the curtains were open. I’d buy some nice smelling incense and an oil burner, and burn lavender oil. I was craving nice fragrances, after being accustomed to the antiseptic smell of the hospital, a smell I am sure I will never forget.

It was well past noon when the boys sighted Northport on their left. Passing between a pair of entrance buoys, the Sleuth came off the swelling ocean onto the calm surface of a small, well-protected harbor. On one side a forest of thick masts rose from a fleet of sturdy fishing boats. At the far end of the bay, bright-colored pleasure craft rode at anchor. Slender, pencillike masts marked the sailboats. On the shore nearby were the yellow wooden skeletons of boats under construction. Joe guided the Sleuth toward a large dock with gasoline pumps, which extended into the water from the boatyard. “This must be the yard that sponsored the regatta,” Frank commented. “Bring her in, Joe.” Within minutes the young detectives had made their craft secure and scrambled onto the dock. They hurried down the wooden planking and turned onto Waterfront Street. There were restaurants, souvenir shops, and boat-supply stores. All of them were well kept and busy. The boys stopped in a luncheonette for a snack, then hurried on. They

Leslie Schwab was born in Bend, Oregon. After service in the Air Cadet Corps during World War II, he returned to Oregon and bought OK Rubber Welders, a small tire shop that he turned from a $32,000-a-year business into one generating $150,000 annually. In the 1950s, Schwab began expanding his business throughout the Pacific Northwest. Through innovations such as profit sharing, "supermarket" product selection, and independence from the tire manufacturing companies, the company now operates over three hundred stores with sales exceeding $l billion annually.

My grandmother swaddled her baby, as they did two thousand years ago, and let him swing on a tree branch so she could do backbreaking work for fifteen cents a day. Lizzie talked about working, herself, too, starting when she was eight or nine years old, long before the era of child labor laws, at the Milford Shoe Company. “My first day, they put me at a sewing machine and give me two pieces a leathuh. They told me how to stitch the pieces togethuh—paht of a man’s shoe. Each time I did that, they told me, drop it inna drawa. I thought, this is easy. Zip, zip, zip, one afta anuthuh. End of the day comes, my drawa is full. Lady next to me, olda woman—she didn’t have so many done. The boss fired her right then. They gave me her job afta that.” From that day on, my aunt worked in factories all her life. Like my mother, she was heavy set but solid, as sturdy and muscled as the men who worked beside her, first at Milford Shoe and later at William Lapworth & Sons, a manufacturer of elastic fabrics, whose British-born owner berated her whenever a needle broke on her sewing machine. Later she worked at Archer Rubber, where a chemical spray left a small scar on her cheek. Her final employer was the Stylon Tile Company, known for making pink and black bathroom tiles, which were hard to handle without cutting her hands. She always called her place of work “the shop.” She was “working down at the shop.” Before I left her house, she always gave me something to take with me, like a bag of her hand-made swiss-chard ravioli, or if it was close to Christmas, a plate of her own Italian cookies. My favorites were the ceci, little fried cookies that looked like ravioli but were stuffed with sweet chestnut and honey filling, or the ones that looked like bowties, called cenci, dusted with powdered sugar. No matter how busy she was, she never let anyone leave her house hungry or empty-handed. Once I accompanied Lizzie to the Sacred Heart Cemetery to help her with all the flower baskets she wanted to lay on the gravestones of lost family members. There’s something about Italians and cemeteries. I was never attracted to cemeteries, never finding any comfort in visiting the dead, but for most of my family, it was like attending a family reunion. Seeing Lizzie moving

Beside him was a small employee sweeping the floor, just by Andrei. The cleaner clenched the broom with effort and quick movements. She moved forcefully, with so much vigor that one saw a girl scout. But wrinkles had already formed on her neck, that sweated, moistening her black wig. Andrei stared, noticing she was damn good at her job, but too good. She would bend her legs to sweep the difficult corners of the shop. The woman would adjust the picture frames on the wall and wipe down the chairs, tasks which were not part of her required duties. Whenever her co-workers talked casually, the woman steered the conversation to the topic of the conditions of the store, which she knew, or to certain customers, who she knew, or to how business was, which she knew. She drove back home with a smile, knowing she’d done a great job that day. “They need me! Otherwise, who else would have caught the slip hazard by the trash? No one, not even my manager!” she would say before bed. She was naturally helpful. It was tragic to see that kind employee, happy like a little child, be so great at some stupid shop, when in her pumped a heart large enough to fuel the future, a forest, or a country. There was no structure of life, or invention yet created, whose mechanism could righteously allocate the innocence and love embedded in the warm blood of a human being. There deserved to be. She was sacred. But the world, decidedly corporate, had seized her, eaten her up, devouring what was left of the lively.

Japanese lilies and her beautiful face In a crowded market place, People walked, moved; and quite a few preferred to amble, While I searched for my known space, Where she sells beauty’s earthly samples without too much too gamble, I walked past the busy spaces and the bustling market views, People haggling, a few arguing, It was like life was tasked to seek reviews, In ways pleasing and many a time annoying, Finally I reached there where I wanted to be, And there she was this beautiful maiden, And as she prospected every face, her eyes finally rested on me, For a while nothing existed, as if time its pace had forgotten, Only to be revived back to life, When the maiden at the flower shop said, “Hello, and welcome to the shop of beautiful life,” My eyes moved, my lips shivered and in response I only shook my head, I looked at flowers with different colours, And her eyes followed mine to every spot where they rested, I could be there, with the flowers and the maiden, for many hours, Because at this flower shop, all the flowers only of her beauty attested, She knew it too because the sparkle in her eyes was brewing with confidence, She knew she was like the most beautiful summer rose that ever existed, And I only visited the shop to feel surrounded by this beauty’s appeal so dense, Her beauty was not just a visual act but an experience, where a new appeared as soon as the old exited, She was pure beauty, and maybe my only and my wilful addiction, While I was soaking in this experience of charm and beauty, She tenderly felt my hand trembling with love’s affliction, “Here, look at these new samples of eternal beauty,” She said this with a professional tone and demand, They were small clusters of white charm, Beautiful as anything beautiful can be resting peacefully in beauty’s eternal wand, Peaceful to look at that always kindled feelings warm, It was such a delight to witness and see, Then she silently quoth this, “They are called the Japanese lilies that sparkle like the pearls from the deepest sea, They look like joys suspended on the branches of bliss, These beautiful Japanese lilies bearing the sparkle of the pearl from the deepest sea.” I again nodded my head with a smile, As I looked at them closely, They indeed were clusters of white joy hanging there with a beautiful smile, And I said hurriedly, “certainly!” Then I realised something strange, They were bending downwards, as if gravity pulled them harder, It was nothing like flowers at other shops, so it indeed was very strange, I looked at all the flowers and then I looked at her, And there it was, in her eyes, her beautiful face her overall grace, That the flowers in her shop felt so inferior, Because all Japanese lilies and every Summer flower was but a reflection of her face, And it was difficult to tell whether they were her lovers or she was there lover, But to me, they all shone as the brilliance in her eyes, The rose had offered her its blush, The lies had granted her the twinkling miracle of the night skies, And all other flowers had rendered her eternally beautiful and lush, And whenever they looked at her, The flowers drooped a bit, And maybe that is why I buy all my flowers from her, Because like these helpless flowers I too love her every bit, and thus my love affair with her and her flowers has matured bit by bit! And now neither the flowers nor I can quit, So it is an affair that shall last till eternity and this is how I prefer it, She loving the flowers, I loving her, and as soon as my memory amidst her beautiful memories is lit, Then I am sure, like these flowers, and like me; now she too cannot quit, not even a bit!

The newer tactic of scattering bodies on city streets, as happened when Joaquín Guzmán’s goons pushed thirty-five bloody corpses (twelve of them women) off two trucks on Manuel Ávila Camacho Boulevard, near a shopping mall in the prettier part of the port city of Veracruz one day in September 2011, to terrorize their adversaries... Guzmán, known as El Chapo (Shorty) for his small stature, ran the largest airborne opera- tion in Mexico; he owned more aircraft than Aeromexico, the national air- line. Between 2006 and 2015, Mexican authorities seized 599 aircraft — 586 planes and 13 helicopters—from the Sinaloa cartel; by comparison, Aeromexico had a piddling fleet of 127 planes.... One Zeta atrocity I knew nothing about took place in 2010, in the small town of San Fernando, south of Reynosa. A roaming band of Zetas stopped two buses of migrants—men, women, and children from Central and South America, who were fleeing the violence in their countries. The Zetas demanded money. The migrants had no money. The Zetas demanded that the migrants work for them, as assassins or operatives or drug mules. The migrants refused. So they were taken to a building in the village of El Huizachal, blindfolded, their hands and legs bound, and each one was shot in the head. Seventy-two of them died. One man (from Ecuador) played dead, escaped, and raised the alarm... The gory details of this massacre became known when one of the perpetrators was arrested, Édgar Huerta Montiel, an army deserter known as El Wache, or Fat Ass. He admitted killing eleven of the migrants person- ally, in the belief (so he said) that they were working for a gang hostile to his own. A year later, near the same town, police found 47 mass graves containing 193 corpses — mostly migrants or passengers in buses hijacked and robbed while passing through this area of Tamaulipas state, about eighty miles south of the US border... But in the early 2000s headless bodies began to appear, tossed by the roadside, while human heads were displayed in public, at intersections, and randomly on the roofs of cars. This butchery was believed to be inspired by a tactic of the Guatemalan military’s elite commandos, known as Kaibiles. A man I was to meet in Matamoros, on my traverse of the border, explained how the Kaibiles were toughened by their officers. The officers encouraged recruits to raise a dog from a puppy, then, at a certain point in their training, the recruit was ordered to kill the dog and eat it.... When the Kaibiles became mercenaries in the Mexican cartels, the first beheadings occurred, the earliest known taking place in 2006: a gang in Michoacán kicked open the doors of a bar and tossed five human heads on the dance floor. Decapitations are now, according to one authority on the business, “a staple in the lexicon of violence” for Mexican cartels....

The crystal merchant awoke with the day, and felt the same anxiety that he felt every morning. He had been in the same place for thirty years: a shop at the top of a hilly street where few customers passed. Now it was too late to change anything—the only thing he had ever learned to do was to buy and sell crystal glassware. There had been a time when many people knew of his shop: Arab merchants, French and English geologists, German soldiers who were always well-heeled. In those days it had been wonderful to be selling crystal, and he had thought how he would become rich, and have beautiful women at his side as he grew older. But, as time passed, Tangier had changed. The nearby city of Ceuta had grown faster than Tangier, and business had fallen off. Neighbors moved away, and there remained only a few small shops on the hill. And no one was going to climb the hill just to browse through a few small shops. But the crystal merchant had no choice. He had lived thirty years of his life buying and selling crystal pieces, and now it was too late to do anything else. He spent the entire morning observing the infrequent comings and goings in the street. He had done this for years, and knew the schedule of everyone who passed. But, just before lunchtime, a boy stopped in front of the shop. He was dressed normally, but the practiced eyes of the crystal merchant could see that the boy had no money to spend. Nevertheless, the merchant decided to delay his lunch for a few minutes until the boy moved on. *

Doonbeg was a small town with a few shops and a busy restaurant, small even by Kilkee standards, which I found surprising, seeing how Doonbeg was one of Europe’s hottest golf destinations, home to Greg Norman’s much-blogged-about new links.

booth and called her best friend from F.I.T., Kit Callendar. “She said she wanted to start me off small, but she took eighteen pieces!” Victory exclaimed. The order seemed enormous to both of them, and at that moment, she couldn’t have ever imagined that someday she’d get orders for ten thousand… Three more weeks of sewing late into the night completed her first order, and she showed up at Myrna’s office with the pieces in three supermarket shopping bags. “What are you doing here?” Myrna demanded. “I have your things,” Victory said proudly. “Don’t you have a shipper?” Myrna asked, aghast. “What am I supposed to do with these bags?” Victory smiled at the memory. She’d known nothing about the technical aspects of being a designer back then; had no idea that there were cutting and sewing rooms where real designers had their clothing made. But ambition and burning desire (the kind of desire, she imagined, most women had for men) carried her forward. And then she got a check in the mail for five hundred dollars. All the pieces had sold. She was eighteen years old, and she was in business. All through her twenties, she just kept going. She and Kit moved into a tiny two-bedroom apartment on the Lower East Side, on a street that was filled with Indian restaurants and basement “candy stores” where drugs were sold. They would cut and sew until they couldn’t see anymore, and then they

Jacek Nowak was struggling to get buy-in from senior management. He was working in an industry, banking, that is known for being reticent to change. And he was trying to get them to do something about customer experience that was in some senses the antithesis of what they were used to. But by lowering the barrier to trial and driving discovery, he helped management experience the value of what he was suggesting and ultimately adopt his suggestions. Chuck Wolfe was competing against one of the largest industries in the world, whose budget dwarfed his by more than a thousandfold. And getting teens to quit smoking was something that dozens of organizations had been trying to do for decades, without much success. But by laying out the truth rather than telling teens what to do, he was able to turn the tide. By letting them be active participants rather than passive bystanders, Chuck made them feel like they were in control. He reduced reactance and got teens to convince themselves. Nick Swinmurn needed a way to help a small start-up get off the ground. Shoesite.com was running out of money and they needed to change consumer behavior—fast. But rather than trying to convince people or spending funds they didn’t have on splashy ads, they removed the roadblocks. They used free shipping (and returns) to let potential customers experience the offering firsthand. By lowering the barrier to trial, Zappos reduced risk, alleviated uncertainty, and built a billion-dollar business. And along the way, helped usher in the world of online shopping we’re all so familiar with today.

Myrtle Beach Handyman Pros is a locally owned small business located in Myrtle Beach, SC. We can handle all the to-do lists that you need to be completed. There is no job that is too big or small for us to handle. We've been doing this since 2000 and want to be your one-stop shop when you need painting services (including interior), room additions like builtins shelves & closets; carpentry such as flooring installation/removal with drywall repairs if needed even plumbing work.

After 1965, people in Africatown could shop anywhere they wanted. Cars had become common in the community, and the larger markets and department stores of Mobile’s downtown shopping district were just a three-minute ride away. Likewise, desegregation meant African-Americans were no longer confined to living near the few schools available to the Black population. People started moving out, to other parts of Mobile, or to several small African-American towns that surround Africatown, places where you couldn’t smell the overpowering stench from the paper mills. Contributing to the problem was a sudden dearth of housing when the Meaher clan decided to get out of the house rental business in 1967, after building more than five hundred rental houses in Africatown since the 1880s. Residents say the family simply moved people out and bulldozed the houses, destroying much of the area’s longtime housing stock.

For me, no small cap can be too small - indeed, approximately 25% of my current portfolio is made up of companies with a market capitalisation of less than £50 million and others were below that figure when I first bought into them. Frequently these are what I term 'family' or 'proprietorial' companies, with control passing through the generations where the emphasis is on 'stewardship', one of my favourite investment words. By this I mean that we usually have family Board members, conscious of the efforts of earlier generations who created and developed the business, and conscious also of their responsibility to add worth and value during their tenure in a conservative way. So ideally, organic growth with perhaps an acquisition from time to time, but no excessive risk taking or 'betting the shop' on a large, over-reaching deal.

Ebay is still the number one site for individuals and small businesses to sell their items to people worldwide. While it is much larger than it was initially, at its core, Ebay still functions like the world’s largest flea market with items of every type and at every price point available. Ebay continues to expand and improve, giving sellers like me confidence that they will be around for years to come. With nearly two hundred million registered Ebay users, there are still plenty of opportunities to make money on Ebay. But why sell your items on Ebay instead of a garage sale or consignment shop? Hands down, you will get the most money for your items on Ebay versus selling them locally. As I mentioned earlier, there are nearly 200 million registered Ebay users, meaning there are 200 million more chances to sell your items. Let’s say you have a rare collectible to sell. While only a handful of people will come to your garage sale or enter your local consignment shop, on Ebay, your item is available for purchase to the millions of Ebay account holders worldwide. You only need to wait for that one

The belief in a supernatural source of evil is not necessary; men alone are quite capable of every wickedness.” Joseph Conrad   PROLOGUE     Washington, D.C. – 1945   It was one a.m. and the small pub was closing. The D.C. night was quiet and had died down, and he was spent. A long week of college classes and a part-time job in a small diner had left him purely exhausted. He slipped out of Joe’s Tavern and looked both ways down the foggy street before making his way along the sidewalk. Dim orange streetlights barely lit his way, every other one seemed to flicker, as if about to go out. The snapping of his shoes on the concrete was the only sound to keep him company. The quiet February night was cold and blustery, and the whiskey he’d consumed in the tavern was the only thing keeping him warm. He walked quickly past businesses, such as butcher shops and beauty shops. They were closed up tight for the night, and the weekend for that matter, and lay silent and dark as he passed. His breath turned to mist in the air as he hurried along. He pulled the collar of his beige trench coat up tighter around his throat as he walked with his head down. He only had five blocks to make it to his modest downtown apartment. His father was a high-ranking government official in the FBI and was paid very well for his talents. As a World War I vet, his father had seen his share of horrors and dumped every last ounce of his energy into his job at the FBI, fighting crime. He was well respected and valued amongst his civil service peers, supervisors, and subordinates. He thought about his father and how much he, too, respected him. It was hard to grow up

The spectacle shop was old, long, and narrow, with a glass front and a small thin door that opened onto a somewhat busy avenue in the antiques district on the South side of Lovat. It was a quiet enough area, away from the rougher warrens, but not particularly elevated. Across the cramped street hawkers sold vases, while up the road outside a rug merchant's shop a man sold antique suits. There was also Dubois' new storefront to the East; he dealt in religious artifacts and trinkets. The shopkeep hadn't liked when he had moved in; it had somehow changed the feel of the warren. Odd folks had started showing up shortly after Saint Olmstead Religious Antiques opened: black-clad priests, Hasturians in yellow robes, and a few Deeper cultists dressed in their gray sackcloth rags. It had set the entire warren on edge.

Marcus woke again to find Sanga lying asleep on his bed, and he quietly climbed off his own mattress, standing still for a moment to allow the slight feeling of dizziness to pass. Walking quietly on bare feet, he made his way up the corridor to the latrine, then went in search of his wife. Felicia was delighted to see him on his feet, despite her immediate concern for his well-being, which were quickly dispelled when he waved her away and turned a full circle with his arms out. ‘Well, you seem to be spry enough that I think we can assume the effects of the mandrake have completely worn off. You won’t be able to speak or eat solid food for some time yet though.’ ‘And that’s why I brought this for him.’ They turned to find the tribune standing in the doorway with a smile on his face, a small iron pot dangling from one hand. ‘There’s a food shop at the end of the street whose proprietress was only too happy to lend me the pot in the likelihood of getting your business for the next few weeks. Pass me a cup and I’ll pour you some.’ Marcus found his glass drinking tube and took a sip at the soup, nodding his thanks to the tribune. Scaurus sat in silence until the cup was empty, watching as the hungry centurion consumed the soup as quickly as its temperature would allow. ‘That’s better, eh? There’s more in the pot for when I’m gone. I’d imagine you’ll be spending another night in here just to be sure you’re over the worst of it, but that ought to keep you going until morning. And now, Centurion, to business? First Spear Frontinius tells me that you passed a message requesting a conversation with me, although from the look of things most of the speaking will be done by me.’ Marcus nodded, reaching for his tablet and writing several lines of text. He handed the wooden case to Scaurus, who read the words and stared back at his centurion with his eyebrows raised in astonishment. ‘Really? You’re sure of this?’ After thinking for a moment, Marcus held out his hand and took the tablet back. He smoothed the wax and wrote another statement. Scaurus looked grimly at the text, shaking his head. ‘You got that close to him?’ Marcus wrote in the tablet again. Scaurus read the text aloud, a wry smile on his face. ‘“Take a tent party with you.” A tent party? I’ll need a damned century if he’s as dangerous as you say. And the nastiest, most bad-tempered officer in the First Cohort. Do any names spring to mind, Centurion?

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Glorious Food Italians are known the world over for their food. Each region of Italy enjoys its own kind of cooing. For example, in Naples, pasta is served with a tomato-based sauce, while in the north, it is more often served with a white cheese sauce. The people of Genoa often put pesto, a flavorful mixture of basil, pine nuts, garlic, olive oil, and grated cheese, on their pasta. The grated cheese called Parmesan originated in the area around Parma. Italians also invented many other cheeses, including Gorgonzola, mozzarella, provolone, and ricotta. No one knows when pizza was invented, but the people of Naples made it popular. At first, pizza was a simple flatbread topped with tomato and garlic. Since then, it has evolved into countless variations, served all over Italy and the world. Italians tend to eat a light breakfast of coffee and perhaps a small bun. Lunch is often the main meal, while dinner tends to be lighter. Italian meals may include antipasti, an array of vegetables, cold cuts, and seafood; a pasta dish; a main course of meat or fish; a salad; and cheese and fruit. Bread is served with every meal. Italy is justly famous for its ice cream, which is called gelato. Fresh gelato is made regularly at ice cream shops called gelaterias. Italians are just as likely to gather, discussing sports and the world, in a gelateria as in a coffee shop. Many Italians drink a strong, dark coffee called espresso, which is served in tiny cups. Another type of Italian coffee, cappuccino, is espresso mixed with hot, frothed milk. Both espresso and cappuccino have become popular in North America. Meanwhile, many Italians are becoming increasingly fond of American-style fast food, a trend that bothers some Italians. In general, dinner is served later at night in southern Italy than in northern Italy. This is because many people in the south, as in most Mediterranean regions, traditionally took naps in the afternoon during the hottest part of the day. These naps are rapidly disappearing as a regular part of life, although many businesses still shut down for several hours in the early afternoon.

I'd learned many years earlier to hold my true friends close. I was still deeply connected to the group of women who had started gathering for Saturday playdates years earlier, back in our diaper-bag days in Chicago, when our children blithely pitched food from their high chairs and all of us were so tired we wanted to weep. These were the friends who'd held me together, dropping off groceries when I was too busy to shop, picking up the girls for ballet when I was behind on work or just needing a break. A number of them had hopped planes to join me for unglamourous stops on the campaign trail, giving me emotional ballast when I needed it most. Friendships between women, as any woman will tell you, are built of a thousand small kindnesses like these, swapped back and forth and over again.

Sweden’s capital is an expansive and peaceful place for solo travellers. It is made up of 14 islands, connected by 50 bridges all within Lake Mälaren which flows out into to the Baltic Sea. Several main districts encompass islands and are connected by Stockholm’s bridges. Norrmalm is the main business area and includes the train station, hotels, theatres and shopping. Őstermalm is more upmarket and has wide spaces that includes forest. Kungsholmen is a relaxed neighbourhood on an island on the west of the city. It has a good natural beach and is popular with bathers. In addition to the city of 14 islands, the Stockholm Archipelago is made up of 24,000 islands spread through with small towns, old forts and an occasional resort. Ekero, to the east of the city, is the only Swedish area to have two UNESCO World Heritage sites – the royal palace of Drottningholm, and the Viking village of Birka. Stockholm probably grew from origins as a place of safety – with so many islands it allowed early people to isolate themselves from invaders. The earliest fort on any of the islands stretches back to the 13th century. Today the city has architecture dating from that time. In addition, it didn’t suffer the bombing raids that beset other European cities, and much of the old architecture is untouched. Getting around the city is relatively easy by metro and bus. There are also pay‐as‐you‐go Stockholm City Bikes. The metro and buses travel out to most of the islands, but there are also hop on, hop off boat tours. It is well worth taking a trip through the broad and spacious archipelago, which stretches 80 kms out from the city. Please note that taxis are expensive and, to make matters worse, the taxi industry has been deregulated leading to visitors unwittingly paying extortionate rates. A yellow sticker on the back window of each car will tell you the maximum price that the driver will charge therefore, if you have a choice of taxis, choose

Usually royals believed that going down to shop or eat in the lower part of the city was beneath their station. That’s why Talis and Mara almost always went there to escape prying eyes. Especially now, since if they were seen together, it would mean trouble for the both of them.   As they strolled down the freshly-washed cobblestone street, Mara whispered to Talis that her mother was still upset and they had to be careful.  “I told her it was my fault, but she still feels you were partially to blame. I feel awful, Talis.” Mara studied him, her eyes filled with apprehension. “You warned me not to go after that boar. I should have listened to you. I’m sorry.” “It’s alright. You’re safe, that’s all that matters to me.” Mara reached out and took his hand, eyes warm and tender. They continued walking together and took the trader’s way to Fiskar’s Market. Around the upper shops, down an alleyway stacked with crates, inside a warehouse door, past workers loading crates, until they reached the dark warehouse room that led to a corridor winding around and down to a lift.  The workers averted their eyes when they used the lift, as if they thought it wasn’t their business to notice a few royal kids stalking around in the building. Talis and Mara hopped on the lift. She grabbed his hand as the lift jolted, starting their descent several hundred feet down into the darkness.  Talis always felt a thrill from the descent as if uncertain whether they would ever arrive at the bottom. It was pitch black without a source of light. Mara cuddled close to Talis, her arms snaking around his waist, the soft exhalations of her breath landing on his neck. He felt uncomfortable and his heart raced. Her small fingers felt along his chest and she wormed her way even closer and started to whisper something in his ear.  The lift suddenly jolted as they reached the bottom. What was she going to say? She jumped out of the lift and dashed down the passageway until they reached Shade’s Gate next to the upper part of Fiskar’s Market. Talis frowned and wondered if he ever would understand the minds of girls. Today was Hanare, the sacred day of the Goddess Nacrea, eighth day of the week—a day free from study and work. At least for the royals. In Fiskar’s Market, most commoners still toiled, preparing for Magare, the first day of the week and market day. But still, children chased chickens lazily through the market stalls and old men played Chano, staring at the chipped granite pieces as if waiting for a mystery to unfold. 

Usually royals believed that going down to shop or eat in the lower part of the city was beneath their station. That’s why Talis and Mara almost always went there to escape prying eyes. Especially now, since if they were seen together, it would mean trouble for the both of them. As they strolled down the freshly-washed cobblestone street, Mara whispered to Talis that her mother was still upset and they had to be careful. “I told her it was my fault, but she still feels you were partially to blame. I feel awful, Talis.” Mara studied him, her eyes filled with apprehension. “You warned me not to go after that boar. I should have listened to you. I’m sorry.” “It’s alright. You’re safe, that’s all that matters to me.” Mara reached out and took his hand, eyes warm and tender. They continued walking together and took the trader’s way to Fiskar’s Market. Around the upper shops, down an alleyway stacked with crates, inside a warehouse door, past workers loading crates, until they reached the dark warehouse room that led to a corridor winding around and down to a lift. The workers averted their eyes when they used the lift, as if they thought it wasn’t their business to notice a few royal kids stalking around in the building. Talis and Mara hopped on the lift. She grabbed his hand as the lift jolted, starting their descent several hundred feet down into the darkness. Talis always felt a thrill from the descent as if uncertain whether they would ever arrive at the bottom. It was pitch black without a source of light. Mara cuddled close to Talis, her arms snaking around his waist, the soft exhalations of her breath landing on his neck. He felt uncomfortable and his heart raced. Her small fingers felt along his chest and she wormed her way even closer and started to whisper something in his ear. The lift suddenly jolted as they reached the bottom. What was she going to say? She jumped out of the lift and dashed down the passageway until they reached Shade’s Gate next to the upper part of Fiskar’s Market. Talis frowned and wondered if he ever would understand the minds of girls. Today was Hanare, the sacred day of the Goddess Nacrea, eighth day of the week—a day free from study and work. At least for the royals. In Fiskar’s Market, most commoners still toiled, preparing for Magare, the first day of the week and market day. But still, children chased chickens lazily through the market stalls and old men played Chano, staring at the chipped granite pieces as if waiting for a mystery to unfold.

Usually royals believed that going down to shop or eat in the lower part of the city was beneath their station. That’s why Talis and Mara almost always went there to escape prying eyes. Especially now, since if they were seen together, it would mean trouble for the both of them. As they strolled down the freshly-washed cobblestone street, Mara whispered to Talis that her mother was still upset and they had to be careful. “I told her it was my fault, but she still feels you were partially to blame. I feel awful, Talis.” Mara studied him, her eyes filled with apprehension. “You warned me not to go after that boar. I should have listened to you. I’m sorry.” “It’s alright. You’re safe, that’s all that matters to me.” Mara reached out and took his hand, eyes warm and tender. They continued walking together and took the trader’s way to Fiskar’s Market. Around the upper shops, down an alleyway stacked with crates, inside a warehouse door, past workers loading crates, until they reached the dark warehouse room that led to a corridor winding around and down to a lift. The workers averted their eyes when they used the lift, as if they thought it wasn’t their business to notice a few royal kids stalking around in the building. Talis and Mara hopped on the lift. She grabbed his hand as the lift jolted, starting their descent several hundred feet down into the darkness. Talis always felt a thrill from the descent as if uncertain whether they would ever arrive at the bottom. It was pitch black without a source of light. Mara cuddled close to Talis, her arms snaking around his waist, the soft exhalations of her breath landing on his neck. He felt uncomfortable and his heart raced. Her small fingers felt along his chest and she wormed her way even closer and started to whisper something in his ear. The lift suddenly jolted as they reached the bottom. What was she going to say? She jumped out of the lift and dashed down the passageway until they reached Shade’s Gate next to the upper part of Fiskar’s Market. Talis frowned and wondered if he ever would understand the minds of girls. Today was Hanare, the sacred day of the Goddess Nacrea, eighth day of the week—a day free from study and work. At least for the royals. In Fiskar’s Market, most commoners still toiled, preparing for Magare, the first day of the week and market day. But still, children chased chickens lazily through the market stalls and old men played Chano, staring at the chipped granite pieces as if waiting for a mystery to unfold. Old women

All Hale Kate: Her story is as close to a real-life fairy tale as it gets. Born Catherine Elizabeth Middleton, the quiet, sporty girl next door from the small town of Bucklebury - not quite Cinderella, but certainly a "commoner" by blue bloods' standards - managed to enchant the most eligible bachelor in the world, Prince William, while they were university students 15 years ago. It wasn't long before everyone else fell in love with her, too. We ached for her as she waited patiently for a proposal through 10 years of friendship and romance (and one devastating breakup!), cheered along with about 300 million other TV viewers when she finally became a princess bride in 2011, and watched in awe as she proceeded to graciously but firmly drag the stuffy royal family into the 21st century. And though she never met her mother-in-law, the late, beloved, Princess Diana, Kate is now filling the huge void left not just in her husband's life but in the world's heart when the People's Princess died. The Duchess of Cambridge shares Di's knack for charming world leaders and the general public alike, and the same fierce devotion to her family above all else. She's a busy, modern mom who wears affordable clothes, does her own shopping and cooking, struggles with feelings of insecurity and totes her kids along to work (even if the job happens to involve globe-trotting official state visits) - all while wearing her signature L.K. Bennett 4 inch heels. And one day in the not-too-distance future, this woman who grew up in a modest brick home in the countryside - and seems so very much like on of us- will take on another impossibly huge role: queen of England.

Usually royals believed that going down to shop or eat in the lower part of the city was beneath their station. That’s why Talis and Mara almost always went there to escape prying eyes. Especially now, since if they were seen together, it would mean trouble for the both of them. As they strolled down the freshly-washed cobblestone street, Mara whispered to Talis that her mother was still upset and they had to be careful. “I told her it was my fault, but she still feels you were partially to blame. I feel awful, Talis.” Mara studied him, her eyes filled with apprehension. “You warned me not to go after that boar. I should have listened to you. I’m sorry.” “It’s alright. You’re safe, that’s all that matters to me.” Mara reached out and took his hand, eyes warm and tender. They continued walking together and took the trader’s way to Fiskar’s Market. Around the upper shops, down an alleyway stacked with crates, inside a warehouse door, past workers loading crates, until they reached the dark warehouse room that led to a corridor winding around and down to a lift. The workers averted their eyes when they used the lift, as if they thought it wasn’t their business to notice a few royal kids stalking around in the building. Talis and Mara hopped on the lift. She grabbed his hand as the lift jolted, starting their descent several hundred feet down into the darkness. Talis always felt a thrill from the descent as if uncertain whether they would ever arrive at the bottom. It was pitch black without a source of light. Mara cuddled close to Talis, her arms snaking around his waist, the soft exhalations of her breath landing on his neck. He felt uncomfortable and his heart raced. Her small fingers felt along his chest and she wormed her way even closer and started to whisper something in his ear. The lift suddenly jolted as they reached the bottom. What was she going to say? She jumped out of the lift and dashed down the passageway until they reached Shade’s Gate next to the upper part of Fiskar’s Market. Talis frowned and wondered if he ever would understand the minds of girls. Today was Hanare, the sacred day of the Goddess Nacrea, eighth day of the week—a day free from study and work. At least for the royals. In Fiskar’s Market, most commoners still toiled, preparing for Magare, the first day of the week and market day. But still, children chased chickens lazily through the market stalls and old men played Chano, staring at the chipped granite pieces as if waiting for a mystery to unfold.

Usually royals believed that going down to shop or eat in the lower part of the city was beneath their station. That’s why Talis and Mara almost always went there to escape prying eyes. Especially now, since if they were seen together, it would mean trouble for the both of them.   As they strolled down the freshly-washed cobblestone street, Mara whispered to Talis that her mother was still upset and they had to be careful.  “I told her it was my fault, but she still feels you were partially to blame. I feel awful, Talis.” Mara studied him, her eyes filled with apprehension. “You warned me not to go after that boar. I should have listened to you. I’m sorry.” “It’s alright. You’re safe, that’s all that matters to me.” Mara reached out and took his hand, eyes warm and tender. They continued walking together and took the trader’s way to Fiskar’s Market. Around the upper shops, down an alleyway stacked with crates, inside a warehouse door, past workers loading crates, until they reached the dark warehouse room that led to a corridor winding around and down to a lift.  The workers averted their eyes when they used the lift, as if they thought it wasn’t their business to notice a few royal kids stalking around in the building. Talis and Mara hopped on the lift. She grabbed his hand as the lift jolted, starting their descent several hundred feet down into the darkness.  Talis always felt a thrill from the descent as if uncertain whether they would ever arrive at the bottom. It was pitch black without a source of light. Mara cuddled close to Talis, her arms snaking around his waist, the soft exhalations of her breath landing on his neck. He felt uncomfortable and his heart raced. Her small fingers felt along his chest and she wormed her way even closer and started to whisper something in his ear.  The lift suddenly jolted as they reached the bottom. What was she going to say? She jumped out of the lift and dashed down the passageway until they reached Shade’s Gate next to the upper part of Fiskar’s Market. Talis frowned and wondered if he ever would understand the minds of girls. Today was Hanare, the sacred day of the Goddess Nacrea, eighth day of the week—a day free from study and work. At least for the royals. In Fiskar’s Market, most commoners still toiled, preparing for Magare, the first day of the week and market day. But still, children chased chickens lazily through the market stalls and old men played Chano, staring at the chipped granite pieces as if waiting for a mystery to unfold.