Service Crew Quotes

It seemed there was an announcement every five minutes from the mythical conductor, imparting sagacious gems such as "large items should be placed in the overhead luggage racks", or that "passengers should report any unattended items to the train crew as soon as possible". I wondered at whom these pearls of wisdom were aimed; some passing extraterrestrial, perhaps, or a yak herder from Ulan Bator who had trekked across the steppes, sailed the North Sea, and found himself on the Glasgow-Edinburgh service with literally no prior experience of mechanized transport to call upon?

He had expressed his desire [to a TMZ reporter, who’d ambushed him in an airport parking lot with a video crew] to cook hemlock, a very Shakespearean entrée, for Trump and Kim Jong-un. I guess it’s just a matter of protocol; the Secret Service had to make sure he wasn’t serious

In any age, there is no shortage of people willing to embark on a hazardous adventure. Columbus and Magellan filled eight ships between them for voyages into the void. One hundred and fifty years ago, the possibilities offered by missionary service were limitless and first-rate. Later, Scott and Shackleton turned away droves after filling their crews for their desperate Antarctic voyages. In 1959 ... sailor H.W. Tilman, looking for a crew for a voyage in an old wooden yacht to the Southern Ocean, ran this ad in the London Times: "Hand [man] wanted for long voyage in small boat. No pay, no prospects, not much pleasure." Tilman received more replies than he could investigate, one from as far away as Saigon.

But the engine started, eventually, after a bunch of popping and churning, and then it idled, wet and lumpy. The transmission was slower than the postal service. She rattled the selector into reverse, and all the mechanical parts inside called the roll and counted a quorum and set about deciding what to do. Which required a lengthy debate, apparently, because it was whole seconds before the truck lurched backward. She turned the wheel, which looked like hard work, and then she jammed the selector into a forward gear, and first of all the reversing committee wound up its business and approved its minutes and exited the room, and then the forward crew signed on and got comfortable, and a motion was tabled and seconded and discussed. More whole seconds passed, and then the truck slouched forward, slow and stuttering at first, before picking up its pace and rolling implacably toward the exit gate.

The instant he knew he loved her, she slipped down his body and out of his arms. Then she wedged herself through the narrow opening in the boards and he watched her cross the street. Nothing moved out there. She was the lone stroke of motion, crew and extras gone, equipment gone, and she was cool and silvery slim and walking head-high, with technical precision, toward the last trailer in the service station, where she would find her clothes, dress quickly and disappear.

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The purpose of being tough is not to attack, but to protect. The purpose of being strong is not to dominate, but to support. The purpose of having power is not to rule, but to serve. What I've learned is that to be a true man is to be the ultimate servant. With any talent or advantage that life has give you, whether by birth or by circumstance, your duty is to use that advantage in the service of others.

The side of the van was decorated with a magnetic sign that they could easily exchange before an op. For this particular mission, they’d chosen the sign that read Clean Freaks Laundry Services. Yep, they’d let Tag design the signs. There was also a Master Painting Crew sign, Dig It Deep Plumbers, Little Bro Catering, and Adam’s Dog Grooming Services. But it looked like they were in the laundry business today.

It takes an army to make a movie. Camera crews, lighting crews, wardrobe crews, makeup crews, hair crews, painters, builders (called grips), a crew to provide the props, a crew to provide the furnishings (the art department), electricians, special-effects people, stunt performers, stand-ins, the accountant, scheduling and finance (called the unit production manager), catering and someone to provide snacks and drinks (called craft service), and the team of walkie-talkie-armed Gestapo that police the second-by-second momentum of shooting: the assistant director staff.

Have you heard the songs they sing here in Kilanga?” he asked. “They’re very worshipful. It’s a grand way to begin a church service, singing a Congolese hymn to the rainfall on the seed yams. It’s quite easy to move from there to the parable of the mustard seed. Many parts of the Bible make good sense here, if only you change a few words.” He laughed. “And a lot of whole chapters, sure, you just have to throw away.” “Well, it’s every bit God’s word, isn’t it?” Leah said. “God’s word, brought to you by a crew of romantic idealists in a harsh desert culture eons ago, followed by a chain of translators two thousand years long." Leah stared at him. “Darling, did you think God wrote it all down in the English of King James himself?” “No, I guess not.” “Think of all the duties that were perfectly obvious to Paul or Matthew in that old Arabian desert that are pure nonsense to us now. All that foot washing, for example. Was it really for God’s glory, or just to keep the sand out of the house?” Leah sat narrow-eyed in her chair, for once stumped for the correct answer. “Oh, and the camel. Was it a camel that could pass through the eye of a needle more easily than a rich man? Or a coarse piece of yarn? The Hebrew words are the same, but which one did they mean? If it’s a camel, the rich man might as well not even try. But if it’s the yarn, he might well succeed with a lot of effort, you see?” He leaned forward toward Leah with his hands on his knees. “Och, I shouldn’t be messing about with your thinking this way, with your father out in the garden. But I’ll tell you a secret. “When I want to take God at his word exactly, I take a peep out the window at His Creation. Because that, darling, He makes fresh for us every day, without a lot of dubious middle managers.

At length, the traffic lights change. The bus coughs into movement, and trundles on its way to St. Paul’s. And in her last few seconds of viewing, our upstairs passenger might wonder what it’s like, working in these offices; might even conjure a brief fantasy in which the building, instead of a faltering legal practice, becomes an overhead dungeon to which the failures of some larger service are consigned as punishment: for crimes of drugs and drunkenness and lechery; of politics and betrayal; of unhappiness and doubt; and of the unforgivable carelessness of allowing a man on a tube platform to detonate himself, killing or maiming an estimated 120 people and causing £30m worth of actual damage, along with a projected £2.5 billion in lost tourist revenue—becomes, in effect, an administrative oubliette where, alongside a pre-digital overflow of paperwork, a post-useful crew of misfits can be stored and left to gather dust.

As noted in About ESC Electrol Specialties Company began fabricating CIP System components as a vendor to one of the nations largest suppliers of cleaning chemicals to the Dairy industry more than 50 years ago. This vendor was a major provider of the engineering services, components and skilled personnel required to design and install CIPable automaed processes, for dairies initialy, and later food and beverage processors. This vendor was actively involved with new facility construction, but more importantly, also developed and applied the methodos of applying such new technology equally well to "recycle old dairies" via rennovation projects planned to provide the exisitng facility increased capacity, efficiency and quality capabilities, and keep it running during the rennovation process. This vendor worked on a design and install" basis and used its own wsanitary welding crews, even Internationally, through the mid 70s.

At two hundred fifty feet in length with a surfaced displacement of 2,200 tons, the Samisho was not a small boat. Built to the 0+2+ (1) Yuushio-class standards at Kawasaki’s shipyards in Kobe, she’d begun service in 1992, and last year she’d been brought back to the yards for a retrofit. Now she was state of the art, an engineering and electronics marvel even by U.S. naval standards. She was a diesel boat, but she was fast, capable of a top speed submerged of more than twenty-five knots and a published diving depth in excess of one thousand feet. Her electronic detection systems and countermeasures by Hitachi were better than anything currently in use by any navy in the world, and her new Fuji electric motors and tunnel drive were as quiet as any nuclear submarine’s propulsion system, and much simpler to operate. The Samisho could be safely operated, even on war footing, with fifty men and ten officers—less than half the crew needed to run the Los Angeles-class boats, and one-fourth the crew needed for a sub-hunting surface vessel

The culture we have does not make people feel good about themselves. And you have to be strong enough to say if the culture doesn’t work, don’t buy it.” Morrie, true to these words, had developed his own culture—long before he got sick. Discussion groups, walks with friends, dancing to his music in the Harvard Square church. He started a project called Greenhouse, where poor people could receive mental health services. He read books to find new ideas for his classes, visited with colleagues, kept up with old students, wrote letters to distant friends. He took more time eating and looking at nature and wasted no time in front of TV sitcoms or “Movies of the Week.” He had created a cocoon of human activities—conversation, interaction, affection—and it filled his life like an overflowing soup bowl.I had also developed my own culture. Work. I did four or five media jobs in England, juggling them like a clown. I spent eight hours a day on a computer, feeding my stories back to the States. Then I did TV pieces, traveling with a crew throughout parts of London. I also phoned in radio reports every morning and afternoon. This was not an abnormal load. Over the years, I had taken labor as my companion and had moved everything else to the side.

The menu Kroc used to take McDonald’s national was similarly minimalist, with exactly three food items—Pure Beef Hamburger, fifteen cents; Tempting Cheeseburger, nineteen cents; Golden French Fries, ten cents. He aimed to make his burger construction line as standardized and closely measured as the Crystal Palace, decreeing, among other things, that McDonald’s burger patties must weigh 1.6 ounces and measure 3.875 inches in diameter. Don’t like a quarter ounce of onions on your burger? Too bad, just scrape ’em off—custom orders slow things down, and speed was the whole point. That’s why they call it fast food. Then Burger King countered with “Have it your way” in the ’80s, and to compete, McDonald’s started broadening its menu and allowing for special orders. Today, the average McDonald’s menu has more than a hundred items, and special orders are commonplace. But customers never changed their expectations of miraculously instantaneous service to match the vastly more complicated menu crew members are working with. So a lot of people who’ve experienced the magic of getting a Big Mac seconds after ordering it seem to believe there’s some Star Trek machine in the back that zaps food into existence from nothing. At least, that’s the only reason I can think of that customers like this lady get so mad when their special orders take an extra minute or two.

Specification   McDonnell F-110 Spectre (USN F-4B)   Engines: Two General Electric J79-GE-8A (or -8B) turbojets each rated at 17,900-lb thrust with afterburner Length: 58-ft 3-in Height: 16-ft 3-in Wingspan: 38-ft 4-in Weights: 54,600-lb maximum gross Maximum speed: 1,485-mph Cruising speed: 575-mph Service ceiling: 62,000-ft Range: 1,610-miles Armament: Around 16,000-lb of missiles, rockets and bombs. Air to air missiles included AIM-9 Sidewinder and AIM-7 Sparrow; air to surface missiles included AGM-12C Bullpup B and 2.75-in FFAR. A tactical nuclear free fall bomb could be carried and under wing external fuel tanks were sometimes carried depending on mission requirements Crew: Two

Heavy Equipment Recovery Combat Utility Lift and Evacuation System (HERCULES) (M88A2) Mission Provide towing, winching, and hoisting to support battlefield recovery operations and evacuation of heavy tanks and other tracked combat vehicles. Entered Army Service 1997 Description and Specifications The M88A2 HERCULES is a full-tracked, armoured vehicle that uses the existing M88A1 chassis but significantly improves towing, winching, lifting, and braking characteristics. The HERCULES is the primary recovery support vehicle for the Abrams tank fleet, the heavy Assault Bridge, and heavy self-propelled artillery. Length: 338 in Height: 123 in Width: 144 in Weight: 70 tons Speed: 25 mph w/o load; 17 mph w/load Cruising Range: 200 miles Boom Capacity: 35 tons Winch Capacity: 70 tons/670 ft Draw Bar Pull: 70 tons Armament: One .50-calibre machine gun Power train: 12 cylinder, 1050 HP air-cooled diesel engine with 3-speed automatic transmission Crew: 3 Manufacturer

services. I had three

The federal air marshal, the passengers, the flight crew, and the pilots are truly the last line of defense. American public spaces and schools need the same approach. Let’s cut the feel-good politics and recognize that by the time someone with dangerous plans reaches your doorstep, it’s too late to ponder root causes of antisocial behavior—it’s time to act! All of the thinking should have been done beforehand. And the level of commitment to stop grotesque violence in its tracks—stone cold dead—has to exceed theirs if protecting the principal is going to succeed.

Event planners dropped the ball on costs. One Rose Garden event required big, rented, air-conditioned tents that ruined the lawn. Landscaping crews and the National Park Service tore up all the dead grass, installed new sod, and sent them the bill. That’s expensive. But you can’t just have a whole White House lawn muddy and looking like crap. “Just get it done,” staffers would say. Party rental companies refused future events until they were paid. The discussions were plain embarrassing, but when I heard them I wasn’t eavesdropping. They were shouted in the hallway. The Clintons believed that a magic royal pot of money somehow existed for their every whim.

The only thing we could come up with on the spur of the moment that would feed the whole crew was spaghetti.  We thought it might be a little risky to try and feed spaghetti to an Italian, but comes the dawn, we were no longer the two Yank Exchange officers and their families at Culdrose, we were the “American Family.

A liberal front group called Citizens for Responsibility and Ethics (CREW) actually sent a letter to the head of the FCC asking for Fox’s broadcast licenses to be revoked.16 Do we have any other examples of the Obama administration using a supposedly neutral government agency to go after its critics and political opponents? That’s right: President Obama’s Internal Revenue Service (IRS) has clearly gone after groups that worked against the administration’s agenda—and individuals, too! I myself got an audit in 2011, which I’m sure had nothing at all to do with my frequent statements on television opposing President Obama’s reelection.

As soon as Mr. Clinton became the president, Mrs. Clinton and her staff sought to repair the Clinton brand among groups they thought had been damaged during the campaign, scheduling galas, balls, and dinners. They hosted open house tours day and night, especially around Christmas and for the military. What she and her staffers failed to realize was that the White House had a budget like any other government entity. Each shindig still had to be paid either from the Executive Residence budget or the Democratic Party’s purse. Event planners dropped the ball on costs. One Rose Garden event required big, rented, air-conditioned tents that ruined the lawn. Landscaping crews and the National Park Service tore up all the dead grass, installed new sod, and sent them the bill. That’s expensive. But you can’t just have a whole White House lawn muddy and looking like crap. “Just get it done,” staffers would say. Party rental companies refused future events until they were paid. The discussions were plain embarrassing, but when I heard them I wasn’t eavesdropping. They were shouted in the hallway. The Clintons believed that a magic royal pot of money somehow existed for their every whim.

Work for what you believe in, but pick your battles, and don’t burn your bridges. Don’t be afraid to take charge, think about what you want, then do the work, but then enjoy what makes you happy, bring along your crew, have a sense of humour.’ From Notorious RBG: The Life and Times of Ruth Bader Ginsburg by Irin Carmon and Shana Knizhnik

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The bus coughs into movement, and trundles on its way to St. Paul’s. And in her last few seconds of viewing, our upstairs passenger might wonder what it’s like, working in these offices; might even conjure a brief fantasy in which the building, instead of a faltering legal practice, becomes an overhead dungeon to which the failures of some larger service are consigned as punishment: for crimes of drugs and drunkenness and lechery; of politics and betrayal; of unhappiness and doubt; and of the unforgivable carelessness of allowing a man on a tube platform to detonate himself, killing or maiming an estimated 120 people and causing £30m worth of actual damage, along with a projected £2.5 billion in lost tourist revenue—becomes, in effect, an administrative oubliette where, alongside a pre-digital overflow of paperwork, a post-useful crew of misfits can be stored and left to gather dust.

And in her last few seconds of viewing, our upstairs passenger might wonder what it’s like, working in these offices; might even conjure a brief fantasy in which the building, instead of a faltering legal practice, becomes an overhead dungeon to which the failures of some larger service are consigned as punishment: for crimes of drugs and drunkenness and lechery; of politics and betrayal; of unhappiness and doubt; and of the unforgivable carelessness of allowing a man on a tube platform to detonate himself, killing or maiming an estimated 120 people and causing £30m worth of actual damage, along with a projected £2.5 billion in lost tourist revenue—becomes, in effect, an administrative oubliette where, alongside a pre-digital overflow of paperwork, a post-useful crew of misfits can be stored and left to gather dust.

Clean Freaks Laundry Services. Yep, they’d let Tag design the signs. There was also a Master Paining Crew sign, Dig it Deep Plumbers. Little Bro Catering, and Adam’s Dog Grooming Services. But it looked like they were in the laundry business today.

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A commander should recollect, that, whether it be he himself, or chiefly his officers and crew, who perform any useful public service, he invariably reaps at least his full share of the credit. His real interest, therefore, must always be, not merely to draw about him the ablest men he can induce to follow him, but to allow them the utmost latitude of independent action and responsibility, and as much of the merit of success as possible. If he persevere sincerely in this course, he will soon discover that the more he endeavours to remove the credit from himself, or, rather, to divide it handsomely with those who are acting with him, the more will he generally find the merit given back to himself. I

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Captain Joseph Frye One of the nicest parks in present day downtown Tampa, Florida, is the Cotanchobee Fort Brooke Park. The 5-acre park, which lies between the Tampa Bay Times Forum (Amalie Arena) and the mouth of the Hillsborough River at the Garrison Channel, is used for many weddings and special events such as the dragon boat races and the duck race. Few people give thought to the historic significance of the location, or to Captain Joseph Frye, considered Tampa’s first native son, who was born there on June 14, 1826. Going to sea was a tradition in the Frye family, starting with his paternal great-grandfather Samuel Frye from East Greenwich, Rhode Island, who was the master of the sloop Humbird. As a young man, Joseph attended the United States Naval Academy and graduated with the second class in 1847. Starting as an Ensign, he served as a commissioned officer in the U.S. Navy until the Civil War, at which time he resigned and took a commission as a Lieutenant in the Confederate Navy. The Ten Years’ War, also known as “the Great War,” which started in 1868 became the first of three wars of Cuban Independence. In October 1873, following the defeat of the Confederacy and five years into the Cuban revolution, Frye became Captain of a side-wheeler, the S/S Virginius. His mission was to take guns and ammunition, as well as approximately 300 Cuban rebels to Cuba, with the intent of fighting the Spanish army for Cuban Independence. Unfortunately, the mission failed when the ship was intercepted by the Spanish warship Tornado. Captain Frye and his crew were taken to Santiago de Cuba and given a hasty trial and before a British warship Commander, hearing of the incident, could intervene, they were sentenced to death. After thanking the members of his crew for their service, Captain Frye and fifty-three members of his crew were put to death by firing squad, and were then decapitated and trampled upon by the Spanish soldiers. However, the British Commander Sir Lambton Lorraine of HMS Niobe did manage to save the lives of a few of the remaining crewmembers and rebels.

Packet Steamers Generally Packet Steamers, ships or boats are regularly scheduled vessels carrying mail. Sometime armed these ships carried all types of mail although the name gives the impression that they only carried carried bulk mail. Reliability was most important and the service was first started by the British to carry embassy mail packets to the Empire’s colonies, outposts as well as Consulates and Embassies. Although the name denotes smaller high speed vessels the English designation “packet boat” can denote a large ocean liner. In wartime these vessels were expected to run regular shipments past the gauntlet of warships and privateers. Some even had to evade marauding pirates. In 1829, pirates captured the packet Topaz and murdered her crew after looting her. In time commercial steam liners began to work regular coastal and international schedules having contracts from governments to carry mail as well as passengers and high-value cargo. Their services retained the name "Packet". The term was frequently used to identify American coastal vessels that carried cargo and passengers on routes from Maine to Cuba and beyond.

My teeth clatter in my mouth as everything ripples and shudders in the storm of shells, whining, whizzing. The kid on the bicycle rolls out of sight. Untouched. A miracle. A dream. The shells abruptly cease and there is only the settling creak of the car seat, a scatter of twittering birds in the shrubs and trees. I could use some gum. Where do you buy gum so early besides the service station? It seems wrong to go there since we don't need any gasoline. We don't drive enough. A tank of gas lasts us forever. I get behind the wheel and in the mirror I can see my eyelids fluttering. I sit squeezing the steering wheel until I realize I haven't started the engine. The garage conceals me. I don't want to go out into the open. A horse whinnys – are they bringing up the artillery? It's the farm field where old Wallam tills a little garden, his yard is the biggest and runs alongside the back of ours to the farm where his family has their orchards. What's wrong with me? Sounds of explosions, bullets, voices of men. Volleys. I smell smoke. Burning things, festering ruptured corpses with maggots pulsing under horrible skin and the shells, the horse, it's hit, it shrieks, explodes apart – can we pull the gun by hand? The crew is dead too, bullets are making their bodies jump even after they have broken apart like smashed holiday nuts. I want to scream. Maybe I am? I begin breathing rapidly. I don't know how long I am there but I hear the screen door open and I key the ignition. “Car troubles?” Mr. Kincaid calls out to me from the front porch. “No troubles,” I say setting my arm out the window and holding the mirror to keep my hand steady. “Lovely day.” The sun was really rising, taking the temperature up with it, hot shards of searing light coming over the treetops to stab at everything that couldn't find the shade. I couldn't find the shade.

the basics have to be stressed over and over. If I had a brick for every time I’ve repeated the phrase QSC and V (Quality, Service, Cleanliness, and Value), I think I’d probably be able to bridge the Atlantic Ocean with them. And the operators need the stress on fundamentals as much as their managers and crews. This is especially true of a new location. So

On June 12, 1775 the Rhode Island Assembly commissioned armed ships to fight the British Navy. That Fall on October 13, 1775 the Second Continual Congress established the United States Navy marking this date as the Navy’s official birthday. The first United States naval vessel was the USS Ganges, built in Philadelphia as a merchant vessel. She was bought by the US Navy, fitted out with 24 guns for a crew of 220 men, and commissioned on 24 May 1798. Following this, John Paul Jones was appointed Commander of the French ship Duc de Duras, which had been in service as a merchant ship between France and the Orient. Her design was such that she could easily be converted to a man of war, which she was, when fitted out with 50 guns and an extra six 6-pounder and renamed the Bonhomme Richard. On September 23, 1779 the Bonhomme Richard fought in the Battle of Flamborough Head, off the coast of Yorkshire,England where, although winning the battle, caught fire from the bombardment and sank 36 hours later. John Paul Jones commandeered a British ship named the HMS Serapis and sailed the captured ship to Holland for repairs. The Serapis was transferred her to the French as a prize of war, who then converted her into a privateer. In 1781, she sank off Madagascar to an accidental fire that reached the powder locker, blowing her stern off. Following the Revolutionary War the Continental Navy was disbanded, however George Washington responded to threats to American shipping by Barbary pirates in the Mediterranean with the Naval Act of 1794, which created a permanent U.S. Navy. As a part of this Act, the first ships that were commissioned were six frigates, which included the USS Constitution and the USS Constellation.

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The antithesis of giving thanks is grumbling. The grumblers live in a state of self-induced stress. Like the crew of vineyard workers who had labored from dawn to dusk and felt cheated when latecomers received the same wage (Matt. 20:1–16), they bellyache about the unfairness of life, the paucity of their gifts, the insensitivity of their spouse and employer, the liberals who are destroying the church and the conservatives who have deserted their post, the hot weather and the cold pizza, the greedy rich and the shiftless poor, and their victimization at the hands of the IRS, the Immigration and Naturalization Service, and the manufacturers of Viagra. (Small wonder that the stressed-out grumblers are two and a half times more susceptible to colds than grateful people, according to Ohio State virologist Ronald Glaser.) In his Rule for monasteries, St. Benedict considered grumbling a serious offense against community life. He wrote, “If a disciple grumbles, not only aloud but in his heart … his action will not be accepted with favor by God, who sees that he is grumbling in his heart.” Indicating his fierce opposition to this behavior, he added, “First and foremost, there must be

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Back in Pearl Harbor, we visited the USS Bowfin submarine museum and called it officer training. I was worried that the crew would think some of these things tacky, but that wasn’t the case. It helped provide organizational clarity into what we were about—the why for our service. USE YOUR LEGACY FOR INSPIRATION is a mechanism for CLARITY.

Yeah. Wow. I think we’re probably going to need another shower.” “I feel like we’re going to need a crime scene clean up crew,” Robby teased. “‘Cause I murdered that ass?” Calder teased.

Welcome, welcome to the madhouse! Kazeno Tomoe, at your service! We of the Orihime salute you for having the guts and the stupidy to join our little crew!

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Harrah’s had committed to finishing the new Octavius hotel tower at Caesars Palace and spent $1.1 billion in capital investments in 2008. By 2010, capital investments had dropped to just $160 million. One bellman at The Paris described the years after the Apollo/TPG takeover: “It felt ugly after the buyout. Before you could service the guest, it was a great place to work before those private equity guys took over.” Attrition and hiring freezes meant that employees were often forced to do the work of two people. Customers were suddenly facing longer lines to check in and have their luggage delivered, which proved stressful both for guests and the remaining staff. Holes in the wall weren’t fixed because maintenance crews were let go, and there was no money for repairs anyway. Duct-taped carpet was evident everywhere. The system for delivering and bussing room service orders broke down, leaving carts of food scraps next to elevators and guest rooms, leading customers to complain and forcing the union to intervene.

So I was never to see Bill Bell or any of the other men again. Or the girl my age from Darby. When the dot of Morse code disappeared into the sky, another Summer Crew of the United States Forest Service had come and gone forever. Everything that was to happen had happened and everything that was to be seen had gone. It was now one of those moments when nothing remains but an opening in the sky and a story—and maybe something of a poem. Anyway, as you possibly remember, there are these lines in front of the story: And then he thinks he knows The hills where his life rose . . . These words are now part of the story.

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Stone, rock god. Now up on his rotation: “Play That Funky Music” by Wild Cherry. Jon jerked and whirled to the beat pounding his home above the Sunset Strip like a one-man boy band wrecking crew, every cell in his body a pulsing celebration. Jon Stone, naked as a jaybird, sixteen days back from a security stint in Turkmenistan on the northern Iranian border, had banked so much cash in the past twenty-four hours he buzzed with a burning energy. And play that funky music ’Til you die! Jon Stone sold death. Jon, who had spent thirteen years with the U.S. Army’s Special Forces, six of which as a Delta Force officer, was a private military contractor. As such, he sold the services of those who could deliver death and those who could defend against death. Business was booming.

Years ago, I received a call from a paramedic I had known for a long, long time. He was a true believer; a provider in it to do good more than to do well. By the tone of his voice, I could tell he was in some serious trouble. His voice did not lie. He was. It seemed that some years earlier he had suffered an injury off the job. The injury resulted in several surgeries and months of painful recovery, physical rehabilitation, and pain medicine. It started as an as-needed remedy for intense pain but before long became a physical necessity. When the actual pain no longer necessitated the monthly refills, the feigned pain took over. When that excuse had run its course, new injuries and favors from friends took over. The cycle had begun. Back at work, he became adept at leading his double life; on the job he was clean, sober, and clear-headed, but off-duty the pills took over. The decline was slow, but steady. It would not be long before he would lose all control. One day, on a call with the entire crew, he found himself in the home of a patient whose medicine cupboard was a veritable treasure trove of pain killing goodies. Jackpot! While logging all of the medicines, it was easy to drop a full bottle of a certain pain killer into his pocket, and he did…completely undetected. The patient was transported, and the scene was cleared, and his addiction would be fed for a little while longer. Nobody would ever know. However, as he exited the scene with his supervisor, he was struck with a blunt and harsh realization: This is not who I am and it’s not who I want to be! While still at the curbside, in front of the patient’s home, he pulled the bottle from his pocket, handed it to his supervisor, and admitted sincerely: “I have a problem. I need help.” His supervisor considered the heartfelt and painfully honest plea for help, but the paramedic was summarily fired from a job where he had an impeccable record of exemplary service for nearly two decades. He was stripped of his Paramedic license and reported to local authorities and was charged with multiple felonies by the District Attorney. That was the response from his supervisor and the rest of the morally superior lemmings up the chain of command. He asked for help, and they fucked him…because they were afraid of what actually helping him might look like to the outside world. Not once was he offered treatment or an ounce of compassion. He asked for help; now he was looking at serious prison time. This brings us to the frightened and helpless tone in his voice when he called me. Thankfully, his story ends with the proper treatment: A new career and the entire criminal case being dismissed (he had a great lawyer). Unfortunately, similar stories continue to play out in agencies, both public and private, all across America and they do not, or will not, end so well.

Oh! But here! I brought some Chinese recipes I found that I thought might be useful." "Huh? Wait a sec, Tadokoro. Aren't you going to help out at the booth the Polaris crew is putting together? Isshiki Senpai must have invited you." "Hmm? Yeah, he did. The Home-Cooking Society is going to have a booth too. But I turned both of them down." "Huh? Why?" "Well, because I thought you could use the help, of course... ... AH! Oh! Um! I-I-I know that I'll probably just get in the way! I mean, i-it's me, right? I'm so sorry I just assumed that I could be helpful to you! B-but, um! I-I did use to help with the customers at my family's little inn... and during the Stagiare Challenge, I did have the chance to learn a little bit about customer service, so I kinda think I might not be totally useless, and... and, um! S-so, um, y-you see... if you happen to need a little help with your booth, I, um... I'd be happy to..." "Tadokoro. You... ... are the best." "R-really?" "Okay! Let's do this! Let's cook something up, Tadokoro!" "Okay!

Cape Town lived up to its name as the tavern of the seas. It was a wonderful fun place and I loved it. The weather was Mediterranean and after two weeks at sea, all the girls were beautiful. The crew was convinced that the constant sunshine, in this part of the world, had something to do with it but whatever the reason, it seemed to be true. Luckily I could get off the ship on a Saturday afternoon, when all of South Africa comes to a halt. For whatever reason South African tradition called for all the shops to close and only restaurants, bars, beer halls and other vital services remained open. For an otherwise stargy place, they got this one right. I headed for Delmonico’s on Riebeeck Street across from the famous Alhambra Theatre where everyone went to have fun. When I got there I found the place packed, but luckily I found a seat at a table, in a corner that was not quite as loud as the rest of the hall. It all started off all right while as we listened to the vivacious brunette playing a huge Hammond Organ. From the marque I knew that her name was Cherry Wainer, a celebrated musical star in South Africa. It didn’t take long for me to introduce myself to her and before I knew it she had the manager find me a seat right up in front. The amplified sound of swing music filling the hall would have been enjoyable if it wasn’t for the crew of another ship that were causing a problem. I never looked for a fight but I also never back away from one and this time was no exception. It all happened very quickly and obviously they didn't take kindly to my intervention. One of them charged and took a wild swing that just missed me. I was lucky that he missed me but I didn't as I rammed him backward, pushing his total weight onto their table. The table collapsed and the libations on it toppled, totally soaking him.

The American people,” Johnson continued, “are tired of wrecking crews. They want builders—people who construct. They will entrust their affairs to the party that is constructive. They will turn their backs on the party that is destructive.… If we go forward as positive Americans and not negative oppositionists I am convinced that the time is not too far distant when the Democratic Party will again be in the majority. The party that can produce a record of service to the people … the party that is the least partisan and the most patriotic … that party will win. A party that is overly partisan, overly quarrelsome and obsessed solely with politics will lose.

We convinced EarthLink to pay us $125,000 to become “the official Internet Service Provider of the Parks Department.” We used that money to pay to build a new website to help New Yorkers take advantage of everything offered at their parks. We owed EarthLink attention and media coverage in return. So we built a forty-foot-by-forty-foot giant spiderweb of rope in Times Square. We dressed Henry in a sequined silver suit and top hat, put him on a riser obscured by dry ice, and blasted the theme song to 2001: A Space Odyssey out of the giant speaker they use for New Year’s Eve as he ascended the web to launch the new Parks Department website, paid for by EarthLink. The same approach worked for policy initiatives. We staged elaborate funerals for trees murdered by people (cut down illegally by construction crews or poisoned by people who thought their views were obstructed by trees). One time, Henry chained himself to a tree in Union Square Park to try to prevent its demise. This all helped fuel legislation through the city council making arborcide a crime.

The explosion At first the crew thought a meteoroid had hit them. As well as the noise of an explosion, the electrics were going haywire and the attitude control thrusters had fired. In fact, a short circuit had ignited some insulation in the Number 2 oxygen tank of the Service Module. The Service Module provided life support, power and other systems to the Command Module, which held the astronauts as they travelled to and from lunar orbit. The Lunar Module was a separate, though connected, craft that would be used to ferry the men to the lunar surface and back. The fire caused a surge in pressure that ruptured the tank, flooding the fuel cell bay with gaseous oxygen. This surge blew the bolts holding on the outer panel, which tore off free and spun into space, damaging a communications antenna. Contact with Earth was lost for 1.8 seconds, until the system automatically switched to another antenna. The shock also ruptured a line from the Number 1 oxygen tank. Two hours later all of the Service Module’s oxygen supply had leaked into the void. As the Command Module’s fuel cells used oxygen with hydrogen to generate electricity, it could now only run on battery power. The crew had no option but to shut down the Command Module completely and move into the Lunar Module. They would then use this as a ‘lifeboat’ for the journey back to Earth before rejoining the Command Module for re-entry. As for the mission, the Service Module was so badly damaged that a safe return from a lunar landing was impossible. These men would not be landing on the Moon. 320,000 km from home The Flight Director immediately aborted the mission. Now he just had to get the men home. The quickest way would be a Direct Abort trajectory, using the Service Module engine to essentially reverse the craft. But it was too late:

Power levels were dropped so low that even voice communications were difficult. Removing carbon dioxide from the air was another serious problem. Lithium hydroxide normally did the job but there wasn’t enough of it. The only additional supply they had was in the Command Module, and its canisters were cube-shaped whereas the Lunar Module’s sockets were cylindrical. It looked like the men would suffocate before they made it back. In one of the most inspired brainstorming sessions of all time, engineers on the ground got out all the kit that the crew would have available. They then improvised a ‘mailbox’ that would join the two incompatible connections and draw the air through. The air was becoming more poisonous with every breath as the astronauts followed the meticulous radio instructions to build the Heath Robinson repair. Amazingly, it worked. They would have enough clean air. But they weren’t out of the woods yet. They needed to re-enter the atmosphere in the Command Module, but it had been totally shut down to preserve its power. Would it start up again? Its systems hadn’t been designed to do this. Again, engineers and crew on the ground had to think on their feet if their friends were to live. They invented an entirely new protocol that would power the ship back up with the limited power supply and time available without blowing the system. They also feared that condensation in the unpowered and freezing cold Command Module might damage electrical systems when it was reactivated. It booted up first time. Back to Earth with a splash With Apollo 13 nearing Earth, the crew jettisoned the Service Module and photographed the damage for later analysis. Then they jettisoned the redundant Lunar Module, leaving them sitting tight in the Command Module Odyssey as they plunged into the atmosphere.

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So laced and lush is this ecosystem that we walk our several miles through it today without making a footfall, only scuffs. Carol tells me that these Olympic rain forests and the rough coast to their west provide her the greatest calm of any place she has been. That she can walk in this rain forest and only be walking in this rain forest, moving in simple existence. Surprising, that, because neither of us thinks we are at all mystic. Perhaps, efficient dwellers we try to be, we simply admire the deft fit of life systems in the rain forest. The flow of growth out of growth, out of death . . . I do not quite ease off into beingness as she can. Memories and ideas leap to mind. I remember that Callenbach’s young foresters of Ecotopia would stop in the forest to hug a fir and murmur into its bark, brother tree. . . . This Hoh forest is not a gathering of brothers to humankind, but of elders. The dampness in the air, patches of fog snagged in the tree tops above, tells me another story out of memory, of having read of a visitor who rode through the California redwood forest in the first years of this century. He noted to his guide that the sun was dissipating the chilly fog from around them. No, said the guide looking to canyon walls of wood like these, no, “The trees is drinkin’ it. That’s what they live on mostly. When they git done breakfast you’ll git warm enough.” For a time, the river seduces me from the forest. This season, before the glacier melt begins to pour from the Olympic peaks, the water of the Hoh is a painfully lovely slate blue, a moving blade of delicate gloss. The boulder-stropped, the fog-polished Hoh. Question: why must rivers have names? Tentative answer: for the same reason gods do. These Peninsula rivers, their names a tumbled poem of several tongues—Quinault, Quillayute, Hoh, Bogashiel, Soleduck, Elwha, Dungeness, Gray Wolf—are as holy to me as anything I know. Forest again. For comparison’s sake I veer from the trail to take a look at the largest Sitka spruce along this valley bottom. The Park Service has honored it with a sign, giving the tree’s dimensions as sixteen feet four inches in diameter, one hundred eighty feet in height, but now the sign is propped against the prone body of the giant. Toppled, it lies like a huge extracted tunnel bore. Clambering onto its upper surface I find that the Sitka has burls, warts on the wood, bigger around than my body. For all that, I calculate that it is barely larger, if any, than the standard nineteenth-century target that Highpockets and his calendar crew are offhandedly devastating in my writing room. Evening, and west to Kalaloch through portals of sawed-through windfalls, to the campground next to the ocean. In fewer than fifty miles, mountain and ocean, arteried by this pulsing valley.

Of those involved in the months-long Oso Disaster Search, I often think of the many that we did not see. We didn’t see the civilian volunteers who built the urgently needed bypass road on the south side of the slide. We didn’t see the FEMA staff who set up tents and provided incident command logistics. We didn’t see the community members who cooked and emptied their shelves to deliver shovels, gloves, and flashlights to the Darrington and Oso fire stations. We didn’t see the medical examiner’s staff who worked so hard to identify victims. We didn’t see the helicopter support crews who provided gas, service, and maintenance to keep them flying. We didn’t see the girl scout troop who prepared and delivered baskets of treats and toys for the dogs.

3D printers are already producing parts that are lighter than traditionally built parts, are much stronger in design, and are more readily produced on demand for machines as sophisticated as NASA rockets and Air Force fighters. But for mission-critical products like these, there’s also a risk, one that’s put into context by James Regenor, director of the additive manufacturing and innovation unit at precision parts manufacturer Moog, Inc.: “How can the maintenance crew on a U.S. aircraft carrier have absolute confidence that the software file they downloaded to 3D-print a new part for a fighter jet hasn’t been hacked by a foreign adversary?” To tackle this problem, Regenor’s team at Moog has launched a service it calls Veripart, which uses blockchain technology to, among other things, verify the software design and upgrading work performed by different providers of 3D-printed products along a supply chain. It plans to incorporate a host of features that, among other things, will protect intellectual property and make it more flexible and dynamic as an asset.

SEPTEMBER 11 Fueling Relief When we finally got the clearance to drive through the checkpoints, two weeks after the World Trade Center attacks, the street was lined with New Yorkers—New Yorkers!—waving banners with simple messages. “We love you. You’re our heroes. God bless you. Thank you.” The workers were running on that support as their vehicles ran on fuel. They had so little good news in a day. They faced a mountainously depressing task of removing tons and tons of twisted steel, compacted dirt, smashed equipment, broken glass. But every time they drove past the barricades, they faced a line of fans cheering them on, like the tunnel of cheerleaders that football players run through, reminding them that an entire nation appreciated their service. In a Salvation Army van with lights flashing, we attracted some of the loudest cheers of all. Moises Serrano, the Salvation Army officer leading us, was Incident Director for the city. He had been on the job barely a month when the planes hit. He worked thirty-six straight hours and slept four, forty hours and slept six, forty more hours and slept six. Then he took a day off. His assistant had an emotional breakdown early on, in the same van I was riding in, and may never recover. Many of the Salvationists I met hailed from Florida, the hurricane crews who keep fully stocked canteens and trucks full of basic supplies. When the Manhattan buildings fell, they mobilized all those trucks and drove them to New York. The crew director told me, “To tell you the truth, I came up here expecting to deal with Yankees, if you know what I mean. Instead, it’s all smiles and thank yous.” I came to appreciate the cheerful toughness of the Salvation Army. These soldiers worked in the morgue and served on the front lines. Over the years, though, they had developed an inner strength based on discipline, on community, and above all on a clear vision of whom they were serving. The Salvation Army may have a hierarchy of command, but every soldier knows he or she is performing for an audience of One. As one told me, Salvationists serve in order to earn the ultimate accolade from God himself: “Well done, thy good and faithful servant.” Finding God in Unexpected Places

After January 1, 1959, the Castro Revolution changed the way business was done in Cuba. Abruptly, supplies for Cubana were no longer available, most routes were altered or suspended, and many of the pilots deserted their jobs or were exiled. In May of 1960, the new Castro administration merged all of the existing Cuban airlines and nationalized them under a drastically restructured Cubana management. At the time, many of Cubana’s experienced personnel took advantage of their foreign connections, and left for employment with other airlines. During the Bay of Pigs Invasion in April of 1961, two of the remaining Cubana DC-3’s were destroyed in the selective bombing of Cuba’s airports. Actually the only civil aviation airport that was proven to be bombed was the Antonio Maceo Airport in Santiago de Cuba. During the following years, the number of hijackings increased and some aircraft were abandoned at American airports, as the flight crews sought asylum in the United States. This corporate instability, as well as political unrest, resulted in a drastic reduction of passengers willing to fly with Cubana. Of course, this resulted in a severe reduction in revenue, making the airline less competitive. The Castro régime reacted by blaming the CIA for many of Cubana’s problems. However, slowly, except to the United States, most of the scheduled flights were restored. Not being able to replace their aging fleet with American manufactured aircraft, they turned to the Soviet Union. Currently Cubana’s fleet includes Ukrainian designed and built Antonov An-148’s and An-158’s. The Cubana fleet also has Soviet designed and built Illyushin II-96’s and Tupolev TU-204’s built in Kazan, Russia. Despite daunting difficulties, primarily due to the United States’ imposed embargo and the lack of sufficient assistance from Canada, efforts to expand and improve operations during the 1990’s proved successful. “AeroCaribbean” originally named “Empresa Aero” was established in 1982 to serve as Cuba’s domestic airline. It also supported Cubana’s operations and undertook its maintenance. Today Cubana’s scheduled service includes many Caribbean, European, South and Central American destinations. In North America, the airline flies to Mexico and Canada. With Cuban tourism increasing, Cubana has positioned itself to be relatively competitive. However much depends on Cuba’s future relations with the United States. The embargo imposed in February of 1962 continues and is the longest on record. However, Cubana has continued to expand, helping to make Cuba one of the most important tourist destinations in Latin America. A little known fact is that although Cubana, as expected, is wholly owned by the Cuban government, the other Cuban airlines are technically not. Instead, they are held, operated and maintained by the Cuban military, having been created by Raúl Castro during his tenure as the Minister of the Revolutionary Armed Forces.

This book is a work of fiction. Actually, it is a work of fiction within a fiction, as the main characters, though real persons in a fictional world, are being depicted in a book which other fictional characters in the same world are reading. Any reference to historical events-- rather, historical events non-Marridonian, and also non-Sesternese-- real people—rather, people in our realm, not the persons I was referring to in the previous line-- or real places—places that are not Marridon, Sesterna, and any place on the Two Continents-- are used fictitiously, because this is a work of fiction, and is a fiction within a fiction, as was previously stated. All names, characters, places, and incidents are the product of the author's imagination—referring to the ultimate author, not the fictitious author who has written the book within the book-- and any resemblance to actual events, locales, persons, living, dead, or otherwise, is entirely coincidental, but any resemblance to actual persons or places in the Two Continents is intentional. Absolutely no parts of this book, text or art, may be reproduced or transmitted in any form, by any means, whether electronically or mechanically, including photocopying— “By Myrellenos, are we here in the disclaimer again? This is the third time, I believe. And there are still no cups out. Where is the teapot?” “Here, boss.” “Oh, there is tea in this story? I might be more inclined to stay and hear this one. The others were dreadful slow. I must have some tea, if I am going to be made to sit and listen to a whole book. I am not Bartleby, who can sit at his desk and flump over his tomes until he moulders.” “He’s gonna hear you, boss.” “I should say not, Rannig. He is too busy with doing the edits. He found a mistake in one of the other books about us and demanded he perform the editing this time around. The author was very good to let him do as he likes. He is missing tea, however.” --audio recording, data retrieval, cloud storage, torrent, or streaming service. If you do decide to ignore this disclaimer and print or share this book illegally, I will have Bartleby come to your house with a sample from the Marridonian legal extracts, and he will read them to you until you promise never to do anything illegal again.

It would take another twenty-seven years before the first government-authorized lifesaving stations were erected on Cape Cod. In all, nine stations were built from Race Point in Provincetown to Monomoy Island in Chatham. These two-story wooden structures were put up in the sunbaked dunes away from the high-water mark, thus protecting them from floods. They were painted a deep red and carried sixty-foot flags to make them easily recognizable from the ocean. The stations were manned by up to seven surfmen from August 1 to June 1 of the following year. The station’s keeper kept a watchful eye for the remaining two months. The keeper earned $200 per year for his duties while the surfmen were paid $65 a month. Each surfman, no matter how many years of service, was obligated to pass a strenuous physical examination at the dawn of each new season. Writer J. W. Dalton described the surfman’s weekly routine in his 1902 book, The Life Savers of Cape Cod: “On Monday the members of the crew are employed putting the station in order.

Consider some of the directives to see how unreasonable they were. The one issued on 21 December 1993, for instance, said that crew members could go on leave at any time. They would not have to give advance notice and, by implication, could walk out of a flight at the very last minute. This directive, when seen in the context of an earlier agreement, which said that a flight was not allowed to take off without a full crew complement, ensured that the unions had the power to ground a flight if their demands were not met or if they wanted to hold the management to ransom. All they had to do was ask one of their members to opt out of a flight just before take-off, which they did quite frequently, and the management would have to come scrambling to their doorstep. On several occasions, the in-flight service officers posted at the airport had to call me up in the dead of night to report that the crew complement rule was leading to a flight delay and I would have to speak to the union leaders for a waiver or convince an air-hostess who had been promoted to the officer grade—and was therefore not a member of the union—to fly instead.

One of the first incident commanders the Forest Service brought in was a man named George Custer, who administered the Nacogdoches camp. Understandably, many of the Native Americans wanted to have their picture taken with him.

The troupe also made a 20,000–mile trip into the European war. Hope was the first American entertainer to perform in Sicily. He did a show at Messina just after the enemy had fled the town and was still bombarding the area with its artillery. By the end of the war, it was estimated that Hope had appeared at virtually every camp, naval base, and hospital in the country. He had made half a dozen trips overseas, including a tour of the South Pacific in 1944 that was highlighted by a crash landing in Australia. With him then was the same crew that had gone to Italy the year before: Langford, Colonna, dancer Patty Thomas, guitarist Tony Romano, and an old vaudeville pal, Barney Dean. Newsweek called it “the biggest entertainment giveaway in history,” a pace that no one in show business has ever equaled. “It is impossible to see how he can do so much, can cover so much ground, can work so hard, and can be so effective,” novelist John Steinbeck said of Hope. For his service to the country, Hope was given more than 100 awards and citations and two special Oscars. He was voted a place in the Smithsonian’s Living Hall of Fame.

This country also has the best customer service in the whole world. Waiters and service crews are not motivated by tips. They treat their job as if it’s their life mission.

What you don’t understand is, it’s like somebody walks up to you and says, I have a battleship I can’t use, would you like to have a battleship. And you say, yes yes, I’ve never had a battleship, I’ve always wanted one. And he says, it has four sixteen-inch guns forward, and a catapult for launching scout planes. And you say, I’ve always wanted to launch scout planes. And he says, it’s yours, and then you have this battleship. And then you have to paint it, because it’s rusting, and clean it, because it’s dirty, and anchor it somewhere, because the Police Department wants you to get it off the streets. And the crew is crying, and there are silverfish in the chartroom and a funny knocking noise in Fire Control, water rising in the No. 2 hold, and the chaplain can’t find the Palestrina tapes for the Sunday service. And you can’t get anybody to sit with it. And finally you discover that what you have here is this great, big, pink-and-blue rockabye battleship.

Because of that, just days after taking office as prime minister, Churchill was preparing for the ultimate emergency – the potential loss of most of the British army. The War Minister Anthony Eden had already announced the formation of the Home Guard, and asked able-bodied men to come forward. A huge number did so. Later that same evening (14 May), the BBC had broadcast this announcement: “The Admiralty have made an order directing the owners of self-propelled pleasure craft between thirty and one hundred feet in length to send all particulars to the Admiralty within fourteen days from today, if they have not already been offered or requisitioned. By this day, five days later, retired Rear Admiral Alfred Taylor had been given powers to collect and pay crews of small craft which might be used by navy, and was gathering them at Sheerness in the Thames estuary. The man in charge of finding the ships, H. C. Riggs, was now sleeping at the offices of the Ministry of Shipping in Berkeley Square, one of the administrative heroes of Dunkirk, and was collecting information on small ships that might be available and holding them in port. The clerks at the Admiralty were printing copies of form T124, which signed people up for 90 days short service in the navy.

The Ten Years’ War, also known as “the Great War,” which started in 1868 became the first of three wars of Cuban Independence. In October 1873, following the defeat of the Confederacy and five years into the Cuban revolution, Fry became Captain of a side-wheeler, the S/S Virginius. His mission was to take guns and ammunition, as well as approximately 300 Cuban rebels to Cuba, with the intent of fighting the Spanish army for Cuban Independence. Unfortunately, the mission failed when the ship was intercepted by the Spanish warship Tornado. Captain Fry and his crew were taken to Santiago de Cuba and given a hasty trial and before a British warship Commander, hearing of the incident, could intervene, they were sentenced to death. After thanking the members of his crew for their service, Captain Fry and fifty-three members of his crew were put to death by firing squad, and were then decapitated and trampled upon by the Spanish soldiers. However, the British Commander Sir Lambton Lorraine of HMS Niobe did manage to save the lives of a few of the remaining crewmembers and rebels.

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In the end, the U.S. admirals consoled the grief-stricken families of the Scorpion crew while promoting a false cover story on how the submarine was lost. Their Soviet counterparts did even less for the families of the men of the K-129, merely announcing weeks after the loss that the submarine and its crew were gone. The men who were lost, the ninety-nine men of the Scorpion and the ninety-eight men of the K-129, gave their lives in the service of their country. In return, their military leaders robbed the families of a full accounting of how their men had perished. The men of the USS Scorpion fell in combat.

Tank crews were bound together by the threat of a collective death. After the infantry, whose service was almost guaranteed to end in invalidity or death – or, as they would quip, in ‘the department of health [zdravotdel] or the department of the earth [zemotdel]’ – armoured and mechanized troops faced the most certain danger. Of the 403,272 tank men (including a small number of tank women) who were trained by the Red Army in the war, 310,000 would die. Even the most optimistic soldiers knew what would happen when a tank was shelled. The white-hot flash of the explosion would almost certainly ignite the tank crew’s fuel and ammunition. At best, the crew – or those, at least, who had not been decapitated or dismembered by the shell itself – would have no more than ninety seconds to climb out of their cabin. Much of that time would be swallowed up as they struggled to open the heavy, sometimes red-hot, hatch, which might have jammed after the impact anyway. The battlefield was no haven, but it was safer than the armoured coffin that would now begin to blaze, its metal components to melt. This was not simply ‘boiling up’; the tank would also torch the atmosphere around it. By then, there could be no hope for the men inside. Not unusually, their bodies were so badly burned that the remains were inseparable. ‘Have you burned yet?’ was a common question for tank men to ask each other when they met for the first time.

Gentile’s office in downtown Las Vegas, I got on the elevator and turned around and there was a TV camera. It was just the two of us in the little box, me and the man with the big machine on his shoulder. He was filming me as I stood there silent. “Turn the camera off,” I said. He didn’t. I tried to move away from him in the elevator, and somehow in the maneuvering he bumped my chin with the black plastic end of his machine and I snapped. I slugged him, or actually I slugged the camera. He turned it off. The maids case was like a county fair compared with the Silverman disappearance, which had happened in the media capital of the world. It had happened within blocks of the studios of the three major networks and the New York Times. The tabloids reveled in the rich narrative of the case, and Mom and Kenny became notorious throughout the Western Hemisphere. Most crimes are pedestrian and tawdry. Though each perpetrator has his own rap sheet and motivation and banged-up psyche, the crime blotter is very repetitive. A wife beater kills his wife. A crack addict uses a gun to get money for his habit. Liquor-store holdups, domestic abuse, drug dealer shoot-outs, DWIs, and so on. This one had a story line you could reduce to a movie pitch. Mother/Son Grifters Held in Millionaire’s Disappearance! My mother’s over-the-top persona, Kenny’s shady polish, and the ridiculous rumors of mother-son incest gave the media a narrative it couldn’t resist. Mom and Kenny were the smart, interesting, evil criminals with the elaborate, diabolical plan who exist in fiction and rarely in real life. The media landed on my life with elephant feet. I was under siege as soon as I returned to my office after my family’s excursion to Newport Beach. The deluge started at 10 A.M. on July 8, 1998. I kept a list in a drawer of the media outlets that called or dropped by our little one-story L-shaped office building on Decatur. It was a tabloid clusterfuck. Every network, newspaper, local news station, and wire service sent troops. Dateline and 20/20 competed to see who could get a Kimes segment on-air first. Dateline did two shows about Mom and Kenny. I developed a strategy for dealing with reporters. My unusual training in the media arts as the son of Sante, and as a de facto paralegal in the maids case, meant that I had a better idea of how to deal with reporters than my staff did. They might find it exciting that someone wanted to talk to them, and forget to stop at “No comment.” I knew better. So I hid from the camera crews in a back room, so there’d be no pictures, and I handled the calls myself. I told my secretary not to bother asking who was on the line and to transfer all comers back to me. I would get the name and affiliation of the reporter, write down the info on my roster, and

Hunt shook his head, cutting off Pippa before she could retort. “We’re talking machines that can make brimstone missiles within seconds and unleash them at short range.” His lightning now sizzled at his hands. “Yes,” Pippa said, eyes still lit with predatory bloodlust. “No Vanir will stand a chance.” She lifted her attention to the ship above them, and Hunt followed her focus in time to see the crew appearing at the rails. Backs to them. Five mer, two shifter-types. None in an Ophion uniform. Rebel sympathizers, then, who’d likely volunteered their boat and services to the cause. They raised their hands. “What the fuck are you doing?” Hunt growled, just as Pippa lifted her arm in a signal to the human Lightfall squadron standing atop the ship. Herding the Vanir crew to the rails. Guns cracked. Blood sprayed, and Hunt flung out a wing, shading Bryce from the mist of red. The Vanir crumpled, and Ruhn and Cormac began shouting, but Hunt watched, frozen, as the Lightfall squadron on deck approached the fallen crew, pumping their heads full of bullets.

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