School Stakeholder Quotes

As I write this, I know there are countless mysteries about the future of business that we’ve yet to unravel. That’s a process that will never end. When it comes to customer success, however, I have achieved absolute clarity on four points. First, technology will never stop evolving. In the years to come, machine learning and artificial intelligence will probably make or break your business. Success will involve using these tools to understand your customers like never before so that you can deliver more intelligent, personalized experiences. The second point is this: We’ve never had a better set of tools to help meet every possible standard of success, whether it’s finding a better way to match investment opportunities with interested clients, or making customers feel thrilled about the experience of renovating their home. The third point is that customer success depends on every stakeholder. By that I mean employees who feel engaged and responsible and are growing their careers in an environment that allows them to do their best work—and this applies to all employees, from the interns to the CEO. The same goes for partners working to design and implement customer solutions, as well as our communities, which provide the schools, hospitals, parks, and other facilities to support us all. The fourth and most important point is this: The gap between what customers really want from businesses and what’s actually possible is vanishing rapidly. And that’s going to change everything. The future isn’t about learning to be better at doing what we already do, it’s about how far we can stretch the boundaries of our imagination. The ability to produce success stories that weren’t possible a few years ago, to help customers thrive in dramatic new ways—that is going to become a driver of growth for any successful company. I believe we’re entering a new age in which customers will increasingly expect miracles from you. If you don’t value putting the customer at the center of everything you do, then you are going to fall behind. Whether you make cars, solar panels, television programs, or anything else, untold opportunities exist. Every company should invest in helping its customers find new destinations, and in blazing new trails to reach them. To do so, we have to resist the urge to make quick, marginal improvements and spend more time listening deeply to what customers really want, even if they’re not fully aware of it yet. In the end, it’s a matter of accepting that your success is inextricably linked to theirs.

Perfection doesn’t exist, and I’ve found that what makes children happy doesn’t always prepare them to be courageous, engaged adults. The same is true for schools. I haven’t encountered a single problem that isn’t attributed to some combination of parental, teacher, administrative, and/or student disengagement and the clash of competing stakeholders vying to define one purpose.

Perhaps the greatest obstacle to systemic reform was that it required numerous stakeholders - textbook publishers, test publishers, schools of education, and so on - to change, which turned out to be an insurmountable political obstacle.

A vision statement encapsulates the long-term aspirations and goals of the school, inspiring stakeholders and providing a clear direction for growth and development

Creating compelling vision and mission statements requires a deep understanding of the school's ethos, values, and strengths, obtained through thorough stakeholder consultation and reflection.

Collaboration with stakeholders is key in executing the school business plan, ensuring alignment of efforts and resources towards shared goals.

By articulating clear objectives and strategies, a business plan can attract funding and support from stakeholders, fostering the school's development and sustainability.

In a crowded educational landscape, branding serves as a beacon, guiding stakeholders towards a school that resonates with their values, aspirations, and educational needs.

Effective educational technology integration requires a culture of collaboration and continuous learning, where educators, administrators, students, parents and all stakeholders work together to leverage technology for positive educational outcomes.

In curriculum design, collaboration is key, as diverse stakeholders come together to set clear goals and create a framework that ensures meaningful and engaging learning experiences for all students.

An often-overlooked aspect of crafting vision and mission statements is understanding the school's unique identity, which requires extensive stakeholder engagement to capture diverse perspectives and values.

An effective vision statement should evoke a sense of inspiration and motivation, rallying stakeholders around shared ideals and aspirations for the future.

Displaying vision and mission statements prominently in the school environment can shape organizational culture and align stakeholders toward a common vision.

Vision and mission statements must align with the expectations and educational objectives of the school's stakeholders and target audience.

School administrators must engage with stakeholders, support student well-being, and mentor staff to promote a conducive learning environment.

A school’s branding builds trust and loyalty, establishing a connection with stakeholders, while its’s marketing communicates that connection, fostering engagement and action.

While marketing strategies drive short-term results, branding strategies cultivate long-term loyalty, turning students, staff, parents and other stakeholders into loyal ambassadors who champion the school's mission and values

Curriculum development is a collaborative endeavour, involving teachers, administrators, parents, and other stakeholders, all working together to provide the best possible education for students.

All over the world there are students, teachers and parents that face serious challenges every day. They need help with real problems that have life-altering consequences—and a group of intelligent professionals brought together to advise and educate stakeholders in need of help ought to be able to do so without behaving like a middle school drama queen.

NUGGETS Start with something simple. Ask a range of different pupils tomorrow what they think the rules are. Ask the question, ‘What do we need to stop doing?’ Weed out the practice that is just being done because ‘we have always done it that way’. Take the opportunity to canvass the views of all stakeholders on the three rules. Sincere collaboration at this stage will pay huge dividends further down the track. Tell the parents and encourage them to use the same rules at home. Resist the urge to adopt the platitudes – zero tolerance, non-negotiables, red lines. It might make you feel butch but it makes absolutely no difference to the children. They will make poor choices even if you call them ‘deadly evil behaviours’. Actually, that sounds quite attractive already.