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Leaders are summoned in uncertain times, when the going gets tough, when things get out of hand. When it’s smooth sailing, you can get by as a mere manager or even a caretaker, and pretty nicely at that. But when something is missing, when things are stuck, when there is chaos, you must lead. To use a football metaphor: leaders move the ball down the field. Or if you prefer an artistic metaphor: “You have merely painted what is! Anyone can paint what is; the real secret is to paint what isn’t,
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Thomas D. Zweifel (Communicate or Die: Getting Results Through Speaking and Listening)