“
It’s time to care; it’s time to take responsibility; it’s time to lead; it’s time for a change; it’s time to be true to our greatest self; it’s time to stop blaming others.
”
”
Steve Maraboli (Unapologetically You: Reflections on Life and the Human Experience)
“
Someone else is watching James Ed Hoskins, Ms. Jones. I don’t know who or why, but he is being watched.
”
”
Shafter Bailey (James Ed Hoskins and the One-Room Schoolhouse: The Unprosecuted Crime Against Children)
“
Our power lies in our small daily choices, one after another, to create eternal ripples of a life well lived.
”
”
Mollie Marti
“
If a man is known by the company he keeps, so also his character is reflected in the books he reads.
”
”
J. Oswald Sanders (Spiritual Leadership: Principles of Excellence for Every Believer)
“
Your behavior reflects your actual purposes.
”
”
Ronald A. Heifetz (The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World)
“
The leaders of the future will be those who dare to claim their irrelevance in the contemporary world as a divine vocation...
”
”
Henri J.M. Nouwen (In the Name of Jesus: Reflections on Christian Leadership)
“
When you are just EXISTING, life happens to you… and you manage; when you are truly LIVING, you happen to life… and you lead.
”
”
Steve Maraboli (Unapologetically You: Reflections on Life and the Human Experience)
“
Diversity of character is due to the unequal time given to values. Only through each other will we see the importance of the qualities we lack and our unfinished soul's potential.
”
”
Shannon L. Alder
“
The Christian leader of the future is called to be completely irrelevant and to stand in this world with nothing to offer but his or her own vulnerable self.
”
”
Henri J.M. Nouwen (In the Name of Jesus: Reflections on Christian Leadership)
“
The way of the Christian leader is not the way of upward mobility in which our world has invested so much, but the way of downward mobility ending on the cross.
”
”
Henri J.M. Nouwen (In the Name of Jesus: Reflections on Christian Leadership)
“
When occasions present themselves in which the interests of the people are at variance with their inclinations, it is the duty of the persons whom they have appointed to be the guardians of those interests to withstand the temporary delusion in order to give them time and opportunity for more cool and sedate reflection. Instances might be cited in which a conduct of this kind has saved the people from very fatal consequences of their own mistakes, and has procured lasting monuments of their gratitude to the men who had courage and magnanimity enough to serve them at the peril of their displeasure.
”
”
Alexander Hamilton (The Federalist Papers)
“
Teachers and students (leadership and people), co-intent on reality, are both Subjects, not only in the task of unveiling that reality, and thereby coming to know it critically, but in the task of re-creating that knowledge. As they attain this knowledge of reality through common reflection and action, they discover themselves as its permanent re-creators.
”
”
Paulo Freire (Pedagogy of the Oppressed)
“
To be a jazz freedom fighter is to attempt to galvanize and energize world-weary people into forms of organization with accountable leadership that promote critical exchange and broad reflection. The interplay of individuality and unity is not one of uniformity and unanimity imposed from above but rather of conflict among diverse groupings that reach a dynamic consensus subject to questioning and criticism. As with a soloist in a jazz quartet, quintet or band, individuality is promoted in order to sustain and increase the creative tension with the group--a tension that yields higher levels of performance to achieve the aim of the collective project. This kind of critical and democratic sensibility flies in the face of any policing of borders and boundaries of "blackness", "maleness", "femaleness", or "whiteness".
”
”
Cornel West (Race Matters)
“
At the different stages of recognition, reflection, and redress, practicing compassion provides potentially world-saving opportunities which otherwise likely would not exist.
”
”
Aberjhani (Illuminated Corners: Collected Essays and Articles Volume I.)
“
Dare to courageous in life.
You have nothing to lose.
”
”
Lailah Gifty Akita
“
The mystery of ministry is that we have been chosen to make our own limited and very conditional love the gateway for the unlimited and unconditional love of GOD...people who are so deeply in love with JESUS that they are ready to follow HIM wherever HE guides them, always trusting that, with HIM, they will find life and find it abundantly
”
”
Henri J.M. Nouwen (In the Name of Jesus: Reflections on Christian Leadership)
“
Libertarian action must recognize this dependence as a weak point and must attempt through reflection and action to transform it into independence. However, not even the best-intentioned leadership can bestow independence as a gift. The liberation of the oppressed is a liberation of women and men, not things. Accordingly, while no one liberates himself by his own efforts alone, neither is he liberated by others. Liberation, a human phenomenon, cannot be achieved by semihumans. Any attempt to treat people as semihumans only dehumanizes them.
”
”
Paulo Freire (Pedagogy of the Oppressed)
“
When you press the pause button on a machine, it stops. But when you press the pause button on human beings they start,” argues my friend and teacher Dov Seidman, CEO of LRN, which advises global businesses on ethics and leadership. “You start to reflect, you start to rethink your assumptions, you start to reimagine what is possible and, most importantly, you start to reconnect with
”
”
Thomas L. Friedman (Thank You for Being Late: An Optimist's Guide to Thriving in the Age of Accelerations)
“
Never give up.
Never give up on your hopes.
Never give up on your dreams.
Never give up on your visions.
”
”
Lailah Gifty Akita
“
Burnout occurs when your body and mind can no longer keep up with the tasks you demand of them. Don’t try to force yourself to do the impossible. Delegate time for important tasks, but always be sure to leave time for relaxation and reflection.
”
”
Del Suggs (Truly Leading: Lessons in Leadership)
“
People will react to you as a result of their own mindset, rather than as a reflection of your worth. Most people use others as mirrors for their own darkness. If you have been hurt by such people, perhaps you can use these experiences to become a different kind of person—one who reflects the light within others instead of using them as mirrors. Maybe your experiences of pain can lead you to being a great leader, someone who lights up the world. Your most painful struggle is ripe with opportunity.
”
”
Vironika Tugaleva
“
The point at which things happen is a decision. In stead of focusing on yourself, focus on how you can help someone else.
”
”
Germany Kent
“
Courage is being who you are.
Courage is sacred of thyself.
”
”
Lailah Gifty Akita
“
It’s time to care; it’s time to take responsibility; it’s time to lead; it’s time for a change; it’s time to be true to our greatest self; it’s time to stop blaming others
”
”
Steve Maraboli (Unapologetically You: Reflections on Life and the Human Experience)
“
The Christian leader of the future is called to be completely irrelevant and to stand in this world with nothing to offer but his or her own vulnerable self. That is the way Jesus came to reveal God's love. The great message that we have to carry, as ministers of God's Word and followers of Jesus, is that God loves us not because of what we do or accomplish, but because God has created and redeemed us in love and has chosen us to proclaim that love as the true source of all human life.
”
”
Henri J.M. Nouwen (In the Name of Jesus: Reflections on Christian Leadership)
“
Greatness is a transitory experience. It is never consistent. It depends in part on the myth-making imagination of humankind. The person who experiences greatness must have a feeling for the myth he is in. He must reflect what is projected upon him.
”
”
Frank Herbert (Dune (Dune, #1))
“
YOU ARE JUST
You are not just for the right or left,
but for what is right over the wrong.
You are not just rich or poor,
but always wealthy in the mind and heart.
You are not perfect, but flawed.
You are flawed, but you are just.
You may just be conscious human,
but you are also a magnificent
reflection of God.
”
”
Suzy Kassem (Rise Up and Salute the Sun: The Writings of Suzy Kassem)
“
I have found over and over again how hard it is to be truly faithful to Jesus when I am alone.
”
”
Henri J.M. Nouwen (In the Name of Jesus: Reflections on Christian Leadership)
“
Opportunity comes to everyone it depends on you whether you take it or leave it. Learn to take risks and play hard because at the end you'd be thankful for your struggle.
”
”
Abhysheq Shukla (The Reflection "Success or Stress"Choose Wisely)
“
No matter how much struggle you face in your journey towards success, someday you will look back and realize your struggles changed your life for the better.
”
”
Abhysheq Shukla (The Reflection "Success or Stress"Choose Wisely)
“
In the end it will be your “Actions” “Convictions” & “Thoughts” which will determine how you shaped your life.
”
”
Abhysheq Shukla (The Reflection "Success or Stress"Choose Wisely)
“
Create your own path.Don't blindly follow the massess... because most of the time the "M" is silent.
”
”
Abhysheq Shukla (The Reflection "Success or Stress"Choose Wisely)
“
With public sentiment, nothing can fail,” Abraham Lincoln said, “without it nothing can succeed.” Such a leader is inseparably linked to the people. Such leadership is a mirror in which the people see their collective reflection.
”
”
Doris Kearns Goodwin (Leadership: In Turbulent Times)
“
The values within your church will trickle down to the families in it. God’s standards for congregational authority should reflect Jehovah’s documented standards—not the whims of leadership.
Lamentations, pg 4
”
”
Michael Ben Zehabe (Lamentations: how narcissistic leaders torment church and family (The Hidden Series))
“
When you are stressed and challenged by hardships just smile through it as frowning won’t help in changing the situation
”
”
Abhysheq Shukla (The Reflection "Success or Stress"Choose Wisely)
“
We all have this perfect little image of who we want to be, but it is unnecessary. Throw the image away. You're already you just be the best version of yourself.
”
”
Abhysheq Shukla (The Reflection "Success or Stress"Choose Wisely)
“
Sometimes even a "Yes" can be fatal for our Souls
”
”
Abhysheq Shukla (The Reflection "Success or Stress"Choose Wisely)
“
Don’t keep those people in your life who are completely negative in approach. Eventually these people will stress you out and be the source of your downfall.
”
”
Abhysheq Shukla (The Reflection "Success or Stress"Choose Wisely)
“
How long you will live in your dreams? The time is now, it's better to go and follow them..
”
”
Abhysheq Shukla (The Reflection "Success or Stress"Choose Wisely)
“
Stop explaining to others, people will only understand from their level of discernment.
”
”
Abhysheq Shukla (The Reflection "Success or Stress"Choose Wisely)
“
Love is the reflection of a broken heart in a shattered mirror...
”
”
Abhysheq Shukla (KISS Life "Life is what you make it")
“
Fear is the most prodigious enemy of our soul
”
”
Abhysheq Shukla (The Reflection "Success or Stress"Choose Wisely)
“
Your friends can be double-edged knife thy can either nurture you or destroy you. Choose them Wisely......
”
”
Abhysheq Shukla (The Reflection "Success or Stress"Choose Wisely)
“
The most inspiring leaders are ones who find a clarity of meaning that transcends the tasks at hand. And that meaning emerges through reflection.
”
”
Raymond M. Kethledge (Lead Yourself First: Inspiring Leadership Through Solitude)
“
Yet institutions are human as well. They reflect the cumulative personalities of those within them, especially their leadership. They tend, unfortunately, to mirror less admirable human traits, developing and protecting self-interest and even ambition. Institutions almost never sacrifice. Since they live by rules, they lack spontaneity. They try to order chaos not in the way an artist or scientist does, through a defining vision that creates structure and discipline, but by closing off and isolating themselves from that which does not fit. They become bureaucratic.
”
”
John M. Barry (The Great Influenza: The Epic Story of the Deadliest Plague in History)
“
[T]hese leaders must not believe they are actually being watched, for their behavior in no way reflects the possible existence of a set of values or ethical laws that supersedes their own dominion.
”
”
Arthur C. Clarke (The Garden of Rama (Rama, #3))
“
You do not have to think very hard to figure out what happens to a democratic society (more accurately a democratic republic) when long-standing interpretations of the 'rules of law' are mangled to reflect the personal desires of a handful of extremely wealthy people…
”
”
Aberjhani (Democratic Dilemmas and Divine Inspiration: On leadership and the fate of freedom in America)
“
I am deeply convinced that the Christian leader of the future is called to be completely irrelevant and to stand in this world with nothing to offer but his or her vulnerable self... to enter into a deeper solidarity with the anguish underlying all the glitter of success and bring the light of Jesus there.
”
”
Henri J.M. Nouwen (In the Name of Jesus: Reflections on Christian Leadership)
“
When you choose to act on your problems, you cease to be a victim of circumstance and become a force of change; that's when you transition to not only being a survivor, but to being a leader or hero too, and an inspiration to those still in the victim's mindset.
”
”
Innocent Mwatsikesimbe (The Vision (Mere Reflections #3))
“
From that heart come the words, “Do you love me?” Knowing the heart of Jesus and loving him are the same thing. The knowledge of Jesus’ heart is a knowledge of the heart.
”
”
Henri J.M. Nouwen (In the Name of Jesus: Reflections on Christian Leadership)
“
What makes the temptation of power so seemingly irresistible? Maybe it is that power offers an easy substitute for the hard task of love.
”
”
Henri J.M. Nouwen (In the Name of Jesus: Reflections on Christian Leadership)
“
how we view a person is reflected by how we treat a person.
”
”
John C. Maxwell (Be a People Person: Effective Leadership Through Effective Relationships)
“
The loud, boisterous noises of the world make us deaf to the soft, gentle, and loving voice of God.
”
”
Henri J.M. Nouwen (In the Name of Jesus: Reflections on Christian Leadership)
“
The point of criticism is to build you as a leader and a dimension to reflect.
”
”
Unarine Ramaru
“
Leaders are usually a reflection of the people they lead. How can a leader be moral if his people are immoral?
”
”
Awdhesh Singh (The Secret Red Book of Leadership)
“
Its all about perception in life, For some One minus One = One & for some its Zero.That's the only difference.
”
”
Abhysheq Shukla (The Reflection "Success or Stress"Choose Wisely)
“
Respect is reverence out of love, Fear is reverence out of hate.Choose Wisely
”
”
Abhysheq Shukla (The Reflection "Success or Stress"Choose Wisely)
“
Assume any mention of the actions of an ethnic group refers to the leadership of that group at that time and does not reflect the majority beliefs of the entire community.
”
”
Dipo Faloyin (Africa Is Not a Country: Notes on a Bright Continent)
“
It seems easier to be God than to love God, easier to control people than to love people, easier to own life than to love life.
”
”
Henri J.M. Nouwen (In the Name of Jesus: Reflections on Christian Leadership)
“
Go a little easy on the people around you. Try to reel in judging thoughts. Think before you speak.
”
”
John Manning (The Disciplined Leader: Keeping the Focus on What Really Matters)
“
The only principle which will make you more content, less bitter is to live a life that has "Less excuses, more results. Less distraction, more focus. Less me, more we. Live with "Gratitude" not with "Greytitude
”
”
Abhysheq Shukla (The Reflection "Success or Stress"Choose Wisely)
“
The world says, “When you were young you were dependent and could not go where you wanted, but when you grow old you will be able to make your own decisions, go your own way, and control your own destiny.” But Jesus has a different vision of maturity: It is the ability and willingness to be led where you would rather not go.
”
”
Henri J.M. Nouwen (In the Name of Jesus: Reflections on Christian Leadership)
“
Some choices are better than others and we, as mortal humans, cannot be expected to always choose the best ones. What we can control is how we evaluate past decisions. Our readiness to reflect and realize that we were wrong. Our ability to admit our wrongs and move forward. To say we are sorry or make amends for mistakes. To apply what we’ve learned from past follies and choose wiser in the present. I contend that in a random and often chaotic world of choices, that is what we can control.
”
”
Spencer Fraseur (The Irrational Mind: How To Fight Back Against The Hidden Forces That Affect Our Decision Making)
“
The American Civil War lays out the stark contrast: the greatest generals in war are often abundant failures during peacetime, and vice versa. McClellan and Sherman are the sharpest contrasts; but there is also Grant the peacetime drunkard, and Stonewall Jackson the barely tolerable military professor. Only Lee stands out as effective in both peace and war (and even he had a mentally unstable father, and himself may have been dysthymic in his general personality). This conflict reflects, I think, the different psychological qualities of leadership needed in different phases of human activity, peace and war being the two extremes.
”
”
S. Nassir Ghaemi (A First-Rate Madness: Uncovering the Links Between Leadership and Mental Illness)
“
When spirituality becomes spiritualization, life in the body becomes carnality. When ministers and priests live their ministry mostly in their heads and relate to the Gospel as a set of valuable ideas to be announced, the body quickly takes revenge by screaming loudly for affection and intimacy. Christian leaders are called to live the Incarnation, that is, to live in the body, not only in their own bodies but also in the corporate body of the community, and to discover there the presence of the Holy Spirit.
”
”
Henri J.M. Nouwen (In the Name of Jesus: Reflections on Christian Leadership)
“
In response to [the Philistine] threat [in the ninth century B.C.], the Hebrews could no longer rely on the leadership of 'judges,' ad hoc military leaders (some of them, peculiarly, women; perhaps reflecting as feminists claim, and earlier matriarchal society).
”
”
Norman F. Cantor (Antiquity: The Civilization of the Ancient World)
“
That’s the bittersweet joy of ministry. We see people healed, and then we watch them move on in victory. Sometimes, it means saying goodbye. We must learn to celebrate as our fledgling birds spread their wings and fly into freedom, even if that flight pattern takes them far away from us.
”
”
Katherine J. Walden (Seasons: Reflections on Changes Throughout Life)
“
I also came to see that I should not worry about tomorrow, next week, next year, or next century. The more willing I was to look honestly at what I was thinking and saying and doing now, the more easily I would come into touch with the movement of God's Spirit in me, leading me to the future. God is a God of the present and reveals to those who are willing to listen carefully to the moment in which they live the steps they are to take toward the future. "Do not worry about tomorrow," Jesus says, "tomorrow will take care of itself. Each day has enough trouble of its own" (Matthew 6:34).
”
”
Henri J.M. Nouwen (In the Name of Jesus: Reflections on Christian Leadership)
“
It had been on my mind ever since allowing myself to call President Trump a "draft-dodging chickenhawk" during one of the DNC forums. While true, that statement was not in keeping with how I publicly speak about political figures, or anyone else, and afterward I reflected that this president was inspiring a loss of decency not just in his supporters, but also in those of us who opposed him. It was another way of looking at the moral stakes of politics as it filters through to millions of lives: that we might all be growing into harder and perhaps worse people, as a consequence of political leadership that failed to call us to our highest values.
”
”
Pete Buttigieg (Shortest Way Home: One Mayor's Challenge and a Model for America's Future)
“
I worry that our nation today suffers from a deficit of empathy, and this is especially true of many in positions of national leadership. It is a phenomenon that is born from, and that exacerbates, the broader divisions tearing at our republic. We see a rising tribalism along cultural, ethnic, economic class, and geographic lines. And the responsibility for these divisions should fall more squarely on the shoulders of the powerful, those who need to be empathetic, than on those who need our empathy. When we live in a self-selected bubble of friends, neighbors, and colleagues, it is too easy to forget how important it is to try to walk in the shoes of others.
”
”
Dan Rather (What Unites Us: Reflections on Patriotism)
“
For within the very structure of family life, in families that do or did embrace the male religions, are the almost invisibly accepted social customs and life patterns that reflect the one-time strict adherence to the biblical scriptures. Attitudes towards double-standard premarital virginity, double-standard marital fidelity, the sexual autonomy of women, illegitimacy, abortion, contraception, rape, childbirth, the importance of marriage and children to women, the responsibilities and role of women in marriage, women as sex objects, the sexual identification of passivity and aggressiveness, the roles of women and men in work or social situations, women who express their ideas, female leadership, the intellectual activities of women, the economic activities and needs of women and the automatic assumption of the male as breadwinner and protector have all become so deeply ingrained that feelings and values concerning these subjects are often regarded, by both women and men, as natural tendencies or even human instinct.
”
”
Merlin Stone (When God Was a Woman)
“
Leaders are made not born. They are the results of persistent effort. Thus, leadership involves much more than just shouting. Effective leadership requires a human focus and reflects a servant and transformation mentality. It is about the nuts and bolts of execution. Leadership is an everyday activity. It is a process that begins but never ends.
”
”
Vishwas Chavan (VishwaSutras: Universal Principles For Living: Inspired by Real-Life Experiences)
“
First, when he looked closely at the existing studies on personality and leadership, he found that the correlation between extroversion and leadership was modest. Second, these studies were often based on people’s perceptions of who made a good leader, as opposed to actual results. And personal opinions are often a simple reflection of cultural bias.
”
”
Susan Cain (Quiet: The Power of Introverts in a World That Can't Stop Talking)
“
What we hope for includes the wise human leadership and initiative which will, like that of Joseph in Egypt, bring about fresh and healing policies and actions
”
”
N.T. Wright (God and the Pandemic: A Christian Reflection on the Coronavirus and Its Aftermath)
“
Businesses are not dishonest or selfish, people are. Thus, a business, successful or not, is merely a reflection of the character of its leadership.
”
”
Truett Cathy
“
Jesus’ first temptation was to be relevant: to turn stones into bread.
”
”
Henri J.M. Nouwen (In the Name of Jesus: Reflections on Christian Leadership)
“
Often it seems that beneath the pleasantries of daily life there are many gaping wounds that carry such names as abandonment, betrayal, rejection, rupture, and loss.
”
”
Henri J.M. Nouwen (In the Name of Jesus: Reflections on Christian Leadership)
“
How he handled those different perspectives would reflect his true strength as a leader – his ability to manage the paradox of diverse viewpoints on a single piece of the truth.
”
”
Dan Perryman
“
Self awareness leads to self development.
”
”
Janna Cachola
“
My happiness is my reflection on the suffering during my journey and knowing that I never quit nor was I guided by anybody on this earth.
”
”
David Goggins (Can't Hurt Me: Master Your Mind and Defy the Odds)
“
The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy.” Martin Luther King, Jr
”
”
Dennis Mossburg (Reflections on Leadership: What Leaders Say About Leadership)
“
As a daily habit, I invite you to reflect and ask yourself, “Did I give myself the yes today? Did I make things happen? Did I follow my gut?
”
”
Marisa Santoro (Own Your Authority: Follow Your Instincts, Radiate Confidence, and Communicate as a Leader People Trust)
“
Punctuality is a reflection of how you value time and your integrity.
”
”
Wayne Chirisa
“
Your business is a reflection of you, and if you stagnate, so will your company.
”
”
Omar Kandil (Winning the Slow Race: Achieve More by Moving Smarter, Not Faster)
“
Everything you attract into your life is a reflection of the story you believe and keep telling yourself.
”
”
Farshad Asl
“
Love wins when reflections win over reflexes.
”
”
Abhysheq Shukla (Feelings Undefined: The Charm of the Unsaid Vol. 1)
“
Great leadership is a reflection of honest service
”
”
Lazarus Takawira
“
Listening, coupled with regular periods of reflection, are essential to the growth of the servant-leader.
”
”
Robert K. Greenleaf (The Power of Servant-Leadership)
“
It is psychologically damaging to never see yourself reflected in positions of leadership in your own country. It limits our feeling of citizenship, and it limits the possibilities we see for ourselves and our children.
”
”
Ijeoma Oluo (Mediocre: The Dangerous Legacy of White Male America)
“
The world is in crisis. It needs people who have the skill to combine inner power with outer action. Inner power comes from self mastery, observing and controlling the ego, and deepening integrity through a regular practice of reflection or meditation.
”
”
Scilla Elworthy (Pioneering the Possible: Awakened Leadership for a World That Works (Sacred Activism Book 7))
“
Some may wonder how Navy SEAL combat leadership principles translate outside the military realm to leading any team in any capacity. But combat is reflective of life, only amplified and intensified. Decisions have immediate consequences, and everything—absolutely everything—is at stake. The right decision, even when all seems lost, can snatch victory from the jaws of defeat. The wrong decision, even when a victorious outcome seems all but certain, can result in deadly, catastrophic failure. In that regard, a combat leader can acquire a lifetime of leadership lessons learned in only a few deployments.
”
”
Jocko Willink (Extreme Ownership: How U.S. Navy SEALs Lead and Win)
“
Peter Drucker, the business guru, criticized business executives for devoting too much time to planning, rather than understanding the nature of the corporation itself. As he put it, “Culture eats strategy for lunch.” The output of any organization, driven by its culture, must reflect the leadership’s values in order to be effective.
”
”
Jim Mattis (Call Sign Chaos)
“
When you realize that people treat you according to how they see themselves rather than how you really are, you are less likely to be affected by their behavior. Your self-image will reflect who you are, not how you’re treated by others. You will not be riding an emotional roller roaster. This type of stability will have a tremendous effect on how you feel toward and deal with others. The key to successful relationships really gets down to responsibility. I am responsible for how I treat others. I may not be responsible for how they treat me, but I am responsible for my reaction to those who are difficult. I can’t choose how you’ll treat me, but I can choose how I will respond to you.
”
”
John C. Maxwell (Be a People Person: Effective Leadership Through Effective Relationships)
“
Some of his [Chester Bowles's] friends thought that his entire political career reflected his background, that he truly believed in the idea of the Republic, with an expanded town-hall concept of politics, of political leaders consulting with their constituency, hearing them out, reasoning with them, coming to terms with them, government old-fashioned and unmanipulative. Such governments truly had to reflect their constituencies. It was his view not just of America, but of the whole world. Bowles was fascinated by the political process in which people of various countries expressed themselves politically instead of following orders imposed by an imperious leadership. In a modern world where most politicians tended to see the world divided in a death struggle between Communism and free-world democracies, it was an old-fashioned view of politics; it meant that Bowles was less likely to judge a country on whether or not it was Communist, but on whether or not its government seemed to reflect genuine indigenous feeling. (If he was critical of the Soviet leadership, he was more sympathetic to Communist governments in the underdeveloped world.) He was less impressed by the form of a government than by his own impression of its sense of legitimacy. ... He did not particularly value money (indeed, he was ill at ease with it), he did not share the usual political ideas of the rich, and he was extremely aware of the hardships with which most Americans lived. Instead of hiring highly paid consultants and pollsters to conduct market research, Bowles did his own canvassing, going from door to door to hundreds of middle- and lower-class homes. That became a crucial part of his education; his theoretical liberalism became reinforced by what he learned about people’s lives during the Depression.
”
”
David Halberstam (The Best and the Brightest)
“
To make a government requires no great prudence. Settle the seat of power, teach obedience, and the work is done. To give freedom is still more easy. It is not necessary to guide; it only requires to let go the rein. But to form a free government, that is, to temper together these opposite elements of liberty and restraint in one consistent work, requires much thought, deep reflection, and combing mind.
”
”
Edmund Burke (Collected Works of Edmund Burke)
“
Side by side with the limitless possibilities opened up by the new technologies, reflection about international order must include the internal dangers of societies driven by mass consensus, deprived of the context and foresight needed on terms compatible with their historical character. In every other era, this has been considered the essence of leadership; in our own, it risks being reduced to a series of slogans designed to capture immediate short-term approbation. Foreign policy is in danger of turning into a subdivision of domestic politics instead of an exercise in shaping the future. If the major countries conduct their policies in this manner internally, their relations on the international stage will suffer concomitant distortions. The search for perspective may well be replaced by a hardening of differences, statesmanship by posturing. As diplomacy is transformed into gestures geared toward passions, the search for equilibrium risks giving way to a testing of limits.
”
”
Henry Kissinger (World Order: Reflections on the Character of Nations and the Course of History)
“
We believe that a fundamental measure of our success will be the shareholder value we create over the long term. This value will be a direct result of our ability to extend and solidify our current market leadership position. The stronger our market leadership, the more powerful our economic model. Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity, and correspondingly stronger returns on invested capital. Our decisions have consistently reflected this focus. We first measure ourselves in terms of the metrics most indicative of our market leadership: customer and revenue growth, the degree to which our customers continue to purchase from us on a repeat basis, and the strength of our brand. We have invested and will continue to invest aggressively to expand and leverage our customer base, brand, and infrastructure as we move to establish an enduring franchise.
”
”
Brad Stone (The Everything Store: Jeff Bezos and the Age of Amazon)
“
But as people become anxious to be accepted by the group, their personal values and behaviors are exchanged for more negative ones. We can too easily become more intense, abusive, fundamentalist, fanatical—behaviors strange to our former selves, born out of our intense need to belong. This may be one explanation for why the Internet, which gave us the possibility of self-organizing, is devolving into a medium of hate and persecution, where trolls6 claiming a certain identity go to great efforts to harass, threaten, and destroy those different from themselves. The Internet, as a fundamental means for self-organizing, can’t help but breed this type of negative, separatist behavior. Tweets and texts spawn instant reactions; back and forth exchanges of only a few words quickly degenerate into comments that push us apart. Listening, reflecting, exchanging ideas with respect—gone. But this is far less problematic than the way the Internet has intensified the language of threat and hate. People no longer hide behind anonymity as they spew hatred, abominations, and lurid death threats at people they don’t even know and those that they do. Trolls, who use social media to issue obscene threats and also organize others to deluge a person with hateful tweets and emails, are so great a problem for people who come into public view that some go off Twitter, change their physical appearance, or move in order to protect their children.7 Reporters admit that they refuse to publish about certain issues because they fear the blowback from trolls.
”
”
Margaret J. Wheatley (Who Do We Choose to Be?: Facing Reality, Claiming Leadership, Restoring Sanity)
“
Performance measure. Throughout this book, the term performance measure refers to an indicator used by management to measure, report, and improve performance. Performance measures are classed as key result indicators, result indicators, performance indicators, or key performance indicators. Critical success factors (CSFs). CSFs are the list of issues or aspects of organizational performance that determine ongoing health, vitality, and wellbeing. Normally there are between five and eight CSFs in any organization. Success factors. A list of 30 or so issues or aspects of organizational performance that management knows are important in order to perform well in any given sector/ industry. Some of these success factors are much more important; these are known as critical success factors. Balanced scorecard. A term first introduced by Kaplan and Norton describing how you need to measure performance in a more holistic way. You need to see an organization’s performance in a number of different perspectives. For the purposes of this book, there are six perspectives in a balanced scorecard (see Exhibit 1.7). Oracles and young guns. In an organization, oracles are those gray-haired individuals who have seen it all before. They are often considered to be slow, ponderous, and, quite frankly, a nuisance by the new management. Often they are retired early or made redundant only to be rehired as contractors at twice their previous salary when management realizes they have lost too much institutional knowledge. Their considered pace is often a reflection that they can see that an exercise is futile because it has failed twice before. The young guns are fearless and precocious leaders of the future who are not afraid to go where angels fear to tread. These staff members have not yet achieved management positions. The mixing of the oracles and young guns during a KPI project benefits both parties and the organization. The young guns learn much and the oracles rediscover their energy being around these live wires. Empowerment. For the purposes of this book, empowerment is an outcome of a process that matches competencies, skills, and motivations with the required level of autonomy and responsibility in the workplace. Senior management team (SMT). The team comprised of the CEO and all direct reports. Better practice. The efficient and effective way management and staff undertake business activities in all key processes: leadership, planning, customers, suppliers, community relations, production and supply of products and services, employee wellbeing, and so forth. Best practice. A commonly misused term, especially because what is best practice for one organization may not be best practice for another, albeit they are in the same sector. Best practice is where better practices, when effectively linked together, lead to sustainable world-class outcomes in quality, customer service, flexibility, timeliness, innovation, cost, and competitiveness. Best-practice organizations commonly use the latest time-saving technologies, always focus on the 80/20, are members of quality management and continuous improvement professional bodies, and utilize benchmarking. Exhibit 1.10 shows the contents of the toolkit used by best-practice organizations to achieve world-class performance. EXHIBIT 1.10 Best-Practice Toolkit Benchmarking. An ongoing, systematic process to search for international better practices, compare against them, and then introduce them, modified where necessary, into your organization. Benchmarking may be focused on products, services, business practices, and processes of recognized leading organizations.
”
”
Douglas W. Hubbard (Business Intelligence Sampler: Book Excerpts by Douglas Hubbard, David Parmenter, Wayne Eckerson, Dalton Cervo and Mark Allen, Ed Barrows and Andy Neely)
“
You don’t like feeling powerless? Then change your definition of power. Do not fix unfixable problems. Do not devote yourself to things you cannot control. You cannot make this world respect you. You cannot make it dignify you. It will never bend to you. This world does not belong to door. She tied her long hair away from her face, meticulously turning on specific track lights and not others, perhaps to highlight the beauty of her Scandinavian-style furniture choices or the incomparable city view. Then she poured herself a glass of wine from a previously opened bottle, joining Reina on the sofa with an air of hospitably withheld dread.
“I was born here in Tokyo,” Reina commented. “Not far from here, actually. There was a fire the day I was born. People died. My grandmother always thought it meant something that I was—” She broke off. “What I was.”
“People often search for meaning where there is none,” said Aiya placidly. Perhaps in a tone of sympathy, though Reina wasn’t sure what to think anymore. “Just because you can see two points does not mean anything exists between them.”
“In other words, fate is a lie we tell ourselves?” asked Reina drolly.
Aiya shrugged. Despite the careful curation of her lighting, she looked tired. “We tell ourselves many stories. But I don’t think you came here just to tell me yours.”
No. Reina did not know why she was there, not really. She had simply wanted to go home, and when she realized home was an English manor house, she had railed against the idea so hard it brought her here, to the place she’d once done everything in her power to escape.
“I want,” Reina began slowly, “to do good. Not because I love the world, but because I hate it. And not because I can,” she added. “But because everyone else won’t.”
Aiya sighed, perhaps with amusement. “The Society doesn’t promise you a better world, Reina. It doesn’t because it can’t.”
“Why not? I was promised everything I could ever dream of. I was offered power, and yet I have never felt so powerless.” The words left her like a kick to the chest, a hard stomp. She hadn’t realized that was the problem until now, sitting with a woman who so clearly lived alone. Who had everything, and yet at the same time, Reina did not see anything in Aiya Sato’s museum of a life that she would covet for her own.
Aiya sipped her wine quietly, in a way that made Reina feel sure that Aiya saw her as a child, a lost little lamb. She was too polite to ask her to leave, of course. That wasn’t the way of things and Reina ought to know it. Until then, Aiya would simply hold the thought in her head.
“So,” Aiya said with an air of teacherly patience. “You are disappointed in the world. Why should the Society be any better? It is part of the same world.”
“But I should be able to fix things. Change things.”
“Why?”
“Because I should.” Reina felt restless. “Because if the world cannot be fixed by me, then how can it be fixed at all?”
“These sound like questions for the Forum,” Aiya said with a shrug. “If you want to spend your life banging down doors that will never open, try their tactics instead, see how it goes. See if the mob can learn to love you, Reina Mori, without consuming or destroying you first.” Another reflective sip. “The Society is no democracy. In fact, it chose you because you are selfish.” She looked demurely at Reina. “It promised you glory, not salvation. They never said you could save others. Only yourself.”
“And that is power to you?”
Aiya’s smile was so polite that Reina felt it like the edge of a weapon. “You don’t like feeling powerless? Then change your definition of power. Do not fix unfixable problems. Do not devote yourself to things you cannot control. You cannot make this world respect you. You cannot make it dignify you. It will never bend to you. This world does not belong to you, Reina Mori, you belong to it, and perhaps when it is ready for a revolution it will look to you for leadership.
”
”
Olivie Blake (The Atlas Complex (The Atlas, #3))