Professional Learning Quotes

Learn, he says, that there will be hours, days and months ahead of feeling absolutely terrible and nothing can change that; neither new girlfriends, health professionals, changes of diet, dope, humility, or God.

The professional learns to recognize envy-driven criticism and to take it for what it is: the supreme compliment. The critic hates most that which he would have done himself if he had had the guts.

Geniuses and prophets do not usually excel in professional learning, and their originality, if any, is often due precisely to the fact that they do not.

If you are on social media, and you are not learning, not laughing, not being inspired or not networking, then you are using it wrong.

The professional has learned that success, like happiness, comes as a by-product of work. The professional concentrates on the work and allows rewards to come or not come, whatever they like.

In both the art and the business worlds, the difference between the amateurs and the professionals is simple: The professionals know they’re winging it. The amateurs pretend they’re not.

We should realize that, if [Socrates] demanded that the wisest men should rule, he clearly stressed that he did not mean the learned men; in fact, he was skeptical of all professional learnedness, whether it was that of the philosophers or of the learned men of his own generation, the Sophists. The wisdom he meant was of a different kind. It was simply the realization: how little do I know! Those who did not know this, he taught, knew nothing at all. This is the true scientific spirit.

Statistics show that men are interested in three things: careers, sports, and sex. That's why they love professional cheerleaders." Cal put down his fork "Well, that's sexist." "Yes i know," she said. "But it's true isn't it?" "What?" Cal tried to find his place in the conversation. "Oh, the sports and sex thing? Not at all. This is the twenty-first century. We've learned how to be sensitive." "You have?" "Sure," Cal said. "Otherwise we wouldn't get laid.

What bothers me is that health professionals give fancy names to conditions or learning difficulties that will irritate the patients; like OCD not being in alphabetical order, putting an ‘S’ in ‘lisp,’ and making dyslexia a word that no one can spell. It’s just mean.

A Student is the most important person ever in this school...in person, on the telephone, or by mail. A Student is not dependent on us...we are dependent on the Student. A Student is not an interruption of our work..the Studenti s the purpose of it. We are not doing a favor by serving the Student...the Student is doing us a favor by giving us the opportunity to do so. A Student is a person who brings us his or her desire to learn. It is our job to handle each Student in a manner which is beneficial to the Student and ourselves.

The definition of a professional is one who does a job well even when they don't like it.

If you have a desire to succeed, you should know that you cannot rule out professional help. They have years of experience in all those fields that fall out of your expertise.

I have been envious of male characteristics, if not the men themselves. I'm jealous of the ease with which they seem to inhabit their professional pursuits: the lack of apologizing, of bending over backward to make sure the people around them are comfortable with what they're trying to do. The fact that they are so often free of the people-pleasing instincts I have considered to be a curse of my female existence.

What I have learned so far had been an incredible journey and adventure. I remained in my own character even when I was not well liked. I now enter a room looking for people I may like rather than for those who will like me. There are people who change their demeanor between regular people and professional people. Just try to be who you are consistently and let those closest to you see your best, along with those you work with. People around you should not be the cause of change in your personal character.

By the age of twenty, you know you're not going to be a rock star. By twenty-five, you know you're not going to be a dentist or any kind of professional. And by thirty, darkness starts moving in- you wonder if you're ever going to be fulfilled, let alone wealthy and successful. By thirty-five, you know, basically, what you're going to be doing for the rest of your life, and you become resigned to your fate... ...I mean, why do people live so long? What could be the difference between death at fifty-five and death at sixty-five or seventy-five or eighty-five? Those extra years... what benefit could they possibly have? Why do we go on living even though nothing new happens, nothing new is learned, and nothing new is transmitted? At fifty-five, your story's pretty much over.

Freedom of Speech doesn't justify online bullying. Words have power, be careful how you use them.

Feminism and femininity are not mutually exclusive. It is misogynistic to suggest that they are. Sadly, women have learned to be ashamed and apologetic about pursuits that are seen as traditionally female, such as fashion and makeup. But our society does not expect men to feel ashamed of pursuits considered generally male - sports cars, certain professional sports. In the same way, men's grooming is never suspect in the way women's grooming is - a well-dressed man does not worry that, because he is dressed well, certain assumptions might be made about his intelligence, his ability, or his seriousness. A woman, on the other hand, is always aware of how a bright lipstick or a carefully-put-together outfit might very well make others assume her to be frivolous.

A man doesn't have time in his life to have time for everything. He doesn't have seasons enough to have a season for every purpose. Ecclesiastes Was wrong about that. A man needs to love and to hate at the same moment, to laugh and cry with the same eyes, with the same hands to throw stones and to gather them, to make love in war and war in love. And to hate and forgive and remember and forget, to arrange and confuse, to eat and to digest what history takes years and years to do. A man doesn't have time. When he loses he seeks, when he finds he forgets, when he forgets he loves, when he loves he begins to forget. And his soul is seasoned, his soul is very professional. Only his body remains forever an amateur. It tries and it misses, gets muddled, doesn't learn a thing, drunk and blind in its pleasures and its pains. He will die as figs die in autumn, Shriveled and full of himself and sweet, the leaves growing dry on the ground, the bare branches pointing to the place where there's time for everything.

Clean code is not written by following a set of rules. You don’t become a software craftsman by learning a list of heuristics. Professionalism and craftsmanship come from values that drive disciplines.

In the modern workplace, you gotta be a jack-of-all-trades. Mastering your career is all about being adaptable, versatile, and always learning.

Resistance to innovation is clearly demonstrated, not by the ignorant masses, but by professionals with a vested interest in tradition and the monopoly of learning.

Hardness," I was learning, was the supreme virtue among recon Marines. The greatest compliment one could pay to another was to say he was hard. Hardness wasn't toughness, nor was it courage, although both were part of it. Hardness was the ability to face an overwhelming situation with aplomb, smile calmly at it, and then triumph through sheer professional pride.

You are not reading this book because a teacher assigned it to you, you are reading it because you have a desire to learn, and wanting to learn is the biggest advantage you can have.

Vocabulary words are the building blocks of the internal learning structure. Vocabulary is also the tool to better define a problem, seek more accurate solutions, etc.

Learn that there will be hours, days and months ahead of feeling absolutely terrible and nothing can change that; neither new girlfriends, health professionals, changes of diet, dope, humility, or God.

If you can sustain your interest in what you’re doing, you’re an extremely fortunate person. What you see very frequently in people’s professional lives, and perhaps in their emotional life as well, is that they lose interest in the third act. You sort of get tired, and indifferent, and, sometimes, defensive. And you kind of lose your capacity for astonishment — and that’s a great loss, because the world is a very astonishing place. What I feel fortunate about is that I’m still astonished, that things still amaze me. And I think that that’s the great benefit of being in the arts, where the possibility for learning never disappears, where you basically have to admit you never learn it.

I’m a professional bad example. You can learn a lot by watching me. Or listening to me. Either one.

Professional learning does not advance… through the inexorable confirmation of previous certainties, but through a systematic challenge to our present conceptions

Sooner or later, we all learn that our immortality is rooted not in our professional involvements and achievements, but in our families. In time, all of our wins and losses in the workplace will be forgotten. If our memories endure, it will be because of the people we have known and touched.

It's never either-or, never enjoyment versus advancement, so long as you conceive of advancement in terms of learning rather than climbing to the next rung of the professional ladder. You are getting ahead if you learn, even if you wind up staying on the same rung.

Always when I play back my father’s voice,” Maria says, “it is with a professional rasp, it goes as it lays, don’t do it the hard way. My father advised me that life itself was a crap game: it was one of two lessons I learned as a child. The other was that overturning a rock was apt to reveal a rattlesnake. As lessons go those two seem to hold up, but not to apply.

We all would like to know more and, at the same time, to receive less information. In fact, the problem of a worker in today's knowledge industry is not the scarcity of information but its excess. The same holds for professionals: just think of a physician or an executive, constantly bombarded by information that is at best irrelevant. In order to learn anything we need time. And to make time we must use information filters allowing us to ignore most of the information aimed at us. We must ignore much to learn a little.

I have lived in the shadow of loss—the kind of loss that can paralyze you forever. I have grieved like a professional mourner—in every waking moment, draining every ounce of my life force. I died—without leaving my body. But I came back, and now it’s your turn. I have learned to remember my past—without living in it. I am strong, electric, and alive, because I chose to dance, to laugh, to love, and to live again. I have learned that you can’t re-create the life you once had—you have to reinvent a life for yourself. And that reinvention is a gift, not a curse. I believe your future self is a work of art and that science can help you create it. If you’re lost . . . if you’re gone . . . if you can barely absorb the words on this page . . . I want you to hold this truth in your heart: when it’s your time to go, you won’t wish you had spent more time grieving; you’ll wish you had spent more time living. That’s why I’m here. And why you are, too. Let’s live like our lives depend on it.

Nothing could be more important than that the work of a soldier is well done. No tools will make a man a skilled workmen, or master of defense, or be of any use to him who has not learned how to handle them and has never bestowed any attention on them.

Most girls, however much they resent their mothers, do become very much like them. Rebellion can rarely survive the aversion therapy that passes for being brought up female. Male violence acts directly on the girl through her father or brother or uncle or any number of male professionals or strangers, as it did and does on her mother, and she too is forced to learn to conform in order to survive. A girl may, as she enters adulthood, repudiate the particular set of males with whom her mother is allied, run with a different pack as it were, but she will replicate her mother’s patterns in acquiescing to male authority within her own chosen set. Using both force and threat, men in all camps demand that women accept abuse in silence and shame, tie themselves to hearth and home with rope made of self-blame, unspoken rage, grief, and resentment.

Therapists are never “done” with growth, they are simply people who should be dedicated to learning as much about themselves and others as they possibly can. The best therapists are fully human and engage in the struggles of life. Our own failures help us to remain open to the struggles of others; our personal victories give us the optimism and courage to inspire those struggling with their lives.

The study of medicine consists on the one hand in storing up in the mind an enormous number of facts, which are simply memorized without any real knowledge of their foundations, and on the other hand in learning practical skills, which have to be acquired on the principle “Don’t think, act!” Thus it is that, of all the professionals, the medical man has the least opportunity of developing the function of thinking.

If I speak in the tongues of Reformers and of professional theologians, and I have not personal faith in Christ, my theology is nothing but the noisy beating of a snare drum. And if I have analytic powers and the gift of creating coherent conceptual systems of theology, so as to remove liberal objections, and have not personal hope in God, I am nothing. And if I give myself to resolving the debate between supra and infralapsarianism, and to defending inerrancy, and to learning the Westminster Catechism, yea, even the larger one, so as to recite it by heart backwards and forwards, and have not love, I have gained nothing.

We are the witnesses of a barely perceptible transformation in ordinary language: verbs which formerly expressed satisfying actions have been replaced by nouns which name packages designed for passive consumption only -- 'to learn' becomes 'to accumulate credits'.

The professionals know they’re winging it. The amateurs pretend they’re not.

learn the rules like a professional, so you can break them like an artist.

Losing is a learning experience. It teaches you humility. It teaches you to work harder. It’s also a powerful motivator.

Investing time to learn something in your professional make you RICH in your KNOWLEDGE, if you are not then it will make you POOR in your PERFORMANCE.

There are three qualities that make someone a true professional. These are the ability to work unsupervised, the ability to certify the completion of a job or task and, finally, the ability to behave with integrity at all times.

What bothers me is that health professionals give fancy names to conditions or learning difficulties that will irritate the patients; like OCD not being in alphabetical order, putting an ‘S’ in ‘lisp,’ and making dyslexia a word that no one can spell. It’s just mean.” Harper

What do you get when you combine Artificial Intelligence, Robotics, IoT Sensors and Machine Learning? An intelligence professional assistant that will likely correct us when we are wrong!

Christianity does NOT replace the technical. When he tells you to feed the hungry and doesn't give you lessons in cookery. If you want to learn THAT, you must go to a cook rather than a Christian.

Amazingly, most teachers receive little or no professional training in the science of learning. My feeling is that we should urgently change this state of affairs, because we now possess considerable scientific knowledge about the brain’s learning algorithms and the pedagogies that are the most efficient.

Flexibility is a learned mental skill. In today’s dynamic world, your effectiveness as a professional depends on your readiness to adjust quickly to the moments of need or opportunity, adversity, and change.

So, instead, I give tips on how to be a professional boxer. A good diet is essential, of course, as is a daily regime of exercise. Pay attention to your footwork, it will often get you into trouble. Go down to the gym every day – every day of your life that finds you waking up capable of standing. Take every opportunity to watch a good professional fight. In fact watch as many bouts as you can, because you can even learn something from the fighters who get it wrong. Don’t listen to what they say, watch what they do. And don’t forget the diet and the exercise and the roadwork. Got it? Well, becoming a writer is basically exactly the same thing, except that it isn’t about boxing.

I learned from them that genuine decency and professional competitiveness weren't mutually exclusive. In fact, true integrity, a sense of knowing who you are and being guided by your own clear sense of right and wrong is a kind of secret weapon. They trusted in their own instincts. They treated people with respect. And over time, the company came to represent the values they live by.

Getting to know patients is what I do. I learn about their deepest fears and secrets. A professional relationship becomes a personal one. It can be no other way. (190)

Today I will be a successful sales professional, and I will learn something today that will make me even more professional tomorrow.

CONFIDENCE is not showing off your VANITY, it’s about to be HUMBLED and KIND to others what are you truly SKILLED and PROFESSIONAL about…

They'll come a time - in fact many times - when all the tools & techniques will fail you or desert you. Then - at last - is the moment to trust, use & follow your heart

A friend, Scott Egleston, who is a professional in the mental health field, told me a therapy fable. He heard it from someone, who heard it from someone else. It goes: Once upon a time, a woman moved to a cave in the mountains to study with a guru. She wanted, she said, to learn everything there was to know. The guru supplied her with stacks of books and left her alone so she could study. Every morning, the guru returned to the cave to monitor the woman's progress. In his hand, he carried a heavy wooden cane. Each morning, he asked her the same question: " Have you learned everything there is to know yet?" Each morning, her answer was the same. "No." she said, " I haven't." The guru would then strike her over the head with its cane. This scenario repeated itself for months. One day the guru entered the cave, asked the same question, heard the same answer, and raised his cane to hit her in the same way, but the woman grabbed the cane from the guru, stopping his assault in midair. Relieved to end the daily batterings but fearing reprisal, the woman looked up at the guru. To her surprise, the guru smiled. " Congragulations." he said, " you have graduated ". You know now everything you need to know." " How's that"? the woman asked. " You have learned that you will never learn everything there is to know," he replied. " And you have learned how to stop the pain".

The focus should be on becoming a strong and influential personality – cultivate compelling communication skills, focus on building trust and learn how to expand and leverage your professional network.

Home is where the heart is. That's what they always say. But where does home begin,If you have lost your way. Do you turn to family or neighbors you don't know? You heart may wonder far and wide until you learn to grow. You go outside and look around to see what you can see From little birds too big tall trees you realize beauty is free.

You should plan on working 60 hours per week. The first 40 are for your employer. The remaining 20 are for you. During this remaining 20 hours you should be reading, practicing, learning, and otherwise enhancing your career.

The things most people need to learn in therapy are related to attachment, abandonment, love, and fear. We are trying to access basic emotional processes that are organized in primitive and early-developing parts of the brain. The language of these emotions is also very basic; it is the language of childhood. The more complex the language and ideas you bring into therapy, the more likely you are to stimulate your clients’ intellectualizing defenses.

The study of Scripture I find to be quite like mastering an instrument. No one is so good that they cannot get any better; no one knows so much that they can know no more. A professional can spot an amateur or a lack of practice or experience a mile away. His technicality, his spiritual ear is razor-sharp. He is familiar with the common mistakes, the counter-arguments; and insofar as this, he can clearly distinguish the difference between honest critics of the Faith and mere fools who criticize that which they know nothing.

These models—these mannequins—are perfectly professional, and he hates all professionalism. He is too young to have learned to hate himself yet, but that seed is already there; given time, it will grow, and bear bitter fruit. He

I have learned well the roles and scripts we people create for ourselves, and how afraid most people are of stepping outside them, more comfortable (even if more miserable) to keep their bubbles in place, even if those bubbles are delusions of grandeur that lead to illusions of impossibility, even when shown there is another way, a way that is more challenging, but also more gratifying.

Feeling the Lord magnify me professionally as I sought to serve him solidified my commitment to serve the Lord first. In doing so I learned that I could do more professionally in part of my time with His help than in all of my time without it.

Then come the hard choices: What do I believe? To what extent am I ready to live up to my beliefs? How far am I ready to support them? Are there times when I lack the courage to stand up and be counted because I fear loss of prestige or popularity, of alienating my neighbors, of hurting my business or professional standing?

Anything you might want to accomplish—executing a project at work, getting a new job, learning a new skill, starting a business—requires finding and putting to use the right information. Your professional success and quality of life depend directly on your ability to manage information effectively. According to the New York Times, the average person’s daily consumption of information now adds up to a remarkable 34 gigabytes.1 A separate study cited by the Times estimates that we consume the equivalent of 174 full newspapers’ worth of content each and every day, five times higher than in 1986.2 Instead of empowering us, this deluge of information often overwhelms us. Information Overload has become Information Exhaustion, taxing our mental resources and leaving us constantly anxious that we’re forgetting something.

In each succeeding war there is a tendency to proclaim as something new the principles under which it is conducted. Not only those who have never studied or experienced the realities of war, but also professional soldiers frequently fall into the error. But the principles of warfare as I learned them at West Point remain unchanged.

It is critical to recognize the limitations of LLMs from a consumer perspective. LLMs only possess statistical knowledge about word patterns, not true comprehension of ideas, facts, or emotions. Their fluency can create an illusion of human-like understanding, but rigorous testing reveals brittleness. Just because a LLM can generate coherent text about medicine or law doesn’t mean it grasps those professional domains. It does not. Responsible evaluation is essential to avoid overestimating capabilities.

They don’t really listen to speeches or talks. They absorb incrementally, through hours and hours of observation. The sad truth about divorce is that it’s hard to teach your kids about life unless you are living life with them: eating together, doing homework, watching Little League, driving them around endlessly, being bored with nothing to do, letting them listen while you do business, while you negotiate love and the frustrations and complications and rewards of living day in and out with your wife. Through this, they see how adults handle responsibility, honesty, commitment, jealousy, anger, professional pressures, and social interactions. Kids learn from whoever is around them the most.

They were poor and living in the farthest corners of the Bronx. How did they afford tickets? "Mary got a quarter," Friedman says. "There was a Mary who was a ticket taker, and if you gave Mary a quarter, she would let you stand in the second balcony, without a ticket." ... and what you learn in that world is that through your own powers of persuasion and initiative, you can take your kids to Carnegie Hall. There is no better lesson for a budding lawyer than that. The garment industry was boot camp for the professionals.

At this point there's something I should explain about myself, which is that I don't talk much, probably too little, and I think this has been detrimental to my social life. It's not that I have trouble expressing myself, or no more than people generally have when they're trying to put something complex into words. I'd even say I have less trouble than most because my long involvement with literature has given me a better-than-average capacity for handling language. But I have no gift for small talk, and there's no point trying to learn or pretend; it wouldn't be convincing. My conversational style is spasmodic (someone once described it as "hollowing"). Every sentence opens up gaps, which require new beginnings. I can't maintain any continuity. In short, I speak when I have something to say. My problem, I suppose - and this may be an effect of involvement with literature - is that I attribute too much importance to the subject. For me, it's never simply a question of "talking" but always a question of "what to talk about". And the effort of weighing up potential subjects kills the spontaneity of dialogue. In other words, when everything you say has to be "worth the effort", it's too much effort to go on talking. I envy people who can launch into a conversation with gusto and energy, and keep it going. I envy them that human contact, so full of promise, a living reality from which, in my mute isolation, I feel excluded. "But what do they talk about?" I wonder, which is obviously the wrong question to ask. The crabbed awkwardness of my social interactions is a result of this failing on my part. Looking back, I can see that it was responsible for most of my missed opportunities and almost all the woes of solitude. The older I get, the more convinced I am that this is a mutilation, for which my professional success cannot compensate, much less my "rich inner life." And I've never been able to resolve the conundrum that conversationalists pose for me: how do they keep coming up with things to talk about? I don't even wonder about it anymore, perhaps because I know there's no answer.

We all have an unscientific weakness for being always in the right, and this weakness seems to be particularly common among professional and amateur politicians. But the only way to apply something like scientific method in politics is to proceed on the assumption that there can be no political move which has no drawbacks, no undesirable consequences. To look out for these mistakes, to find them, to bring them into the open, to analyse them, and to learn from them, this is what a scientific politician as well as a political scientist must do. Scientific method in politics means that the great art of convincing ourselves that we have not made any mistakes, of ignoring them, of hiding them, and of blaming others from them, is replaced by the greater art of accepting the responsibility for them, of trying to learn from them, and of applying this knowledge so that we may avoid them in future.

The professional gives an ear to criticism, seeking to learn and grow. But she never forgets that Resistance is using criticism against her on a far more diabolical level. Resistance enlists criticism to reinforce the fifth column of fear already at work inside the artist's head, seeking to break her will and crack her dedication. The professional does not fall for this. Her resolution, before all others, remains: No matter what, I will never let Resistance beat me.

It’s not our place to judge the guilt or innocence of the prisoners, Nurse Webster. The sooner you learn that the better. Any other approach just leads to conflicts of duty and undermines the smooth running of the institution. We are here to ensure that the prisoners are dealt with firmly and professionally. It’s up to their lawyers to handle matters pertaining to their sentences.

The more power they have over your emotions, the less likely you’ll trust your own reality and the truth about the abuse you’re enduring. Knowing the manipulative tactics and how they work to erode your sense of self can arm you with the knowledge of what you’re facing and at the very least, develop a plan to retain control over your own life and away from toxic people. . . . Taking back our control and power . . . means seeking validating professional help for the abuse we’ve suffered, detaching from these people in our lives, learning more about the techniques of abusers, finding support networks, sharing our story to raise awareness, and finding appropriate healing modalities that can enable us to transcend and thrive after their abuse.

The effect of education on political attitudes is complicated, for democratic society. The self-professed aim of modern education is to "liberate" people from prejudices and traditional forms of authority. Educated people are said not to obey authority blindly, but rather learn to think for themselves. Even if this doesn't happen on a mass basis, people can be taught to see their own self-interest more clearly, and over a longer time horizon. Education also makes people demand more of themselves and for themselves; in other words, they acquire a certain sense of dignity which they want to have respected by their fellow citizens and by the state. In a traditional peasant society, it is possible for a local landlord (or, for that matter, a communist commissar) to recruit peasants to kill other peasants and dispossess them of their land. They do so not because it is in their interest, but because they are used to obeying authority. Urban professionals in developed countries, on the other hand, can be recruited to a lot of nutty causes like liquid diets and marathon running, but they tend not to volunteer for private armies or death squads simply because someone in a uniform tells them to do so

When you enter the professional world, the demands on your notetaking change completely. The entire approach to notetaking you learned in school is not only obsolete, it’s the exact opposite of what you need. In the professional world: It’s not at all clear what you should be taking notes on. No one tells you when or how your notes will be used. The “test” can come at any time and in any form. You’re allowed to reference your notes at any time, provided you took them in the first place. You are expected to take action on your notes, not just regurgitate them.

I enjoyed the intellectual rigor and scientific challenge of death investigation. Everyone there, from new students to the most senior doctors, seemed happy, eager to learn, and professionally challenged. None of the medical examiners had cots in their offices. “There are no emergency autopsies,” another resident pointed out to me. “Your patients never complain. They don’t page you during dinner. And they’ll still be dead tomorrow.

I have been envious of male characteristics, if not the men themselves. I’m jealous of the ease with which they seem to inhabit their professional pursuits: the lack of apologizing, of bending over backward to make sure the people around them are comfortable with what they’re trying to do. The fact that they are so often free of the people-pleasing instincts I have considered to be a curse of my female existence... But I also consider being female such a unique gift, such a sacred joy, in ways that run so deep I can’t articulate them. It’s a special kind of privilege to be born into the body you wanted, to embrace the essence of your gender even as you recognize what you are up against. Even as you seek to redefine it.

During the interviews, many women associated shame with educators and helping professionals. As an educator, I was not at all surprised to hear shame identified as an issue in the classroom. In fact I believe that shame is one of the greatest barriers to learning. I’m afraid the social-community pressure to appear learned has become more important than actually learning. When we spend our time and energy building and protecting our image of “knowing,” it is highly unlikely that we will risk admitting we don’t understand or asking questions—both of which are essential to real knowledge building.

When Rin Tin Tin first became famous, most dogs in the world would not sit down when asked. Dogs performed duties: they herded sheep, they barked at strangers, they did what dogs do naturally, and people learned to interpret and make use of how they behaved. The idea of a dog's being obedient for the sake of good manners was unheard of. When dogs lived outside, as they usually did on farms and ranches, the etiquette required of them was minimal. But by the 1930s, Americans were leaving farms and moving into urban and suburban areas, bringing dogs along as pets and sharing living quarters with them. At the time, the principles of behavior were still mostly a mystery -- Ivan Pavlov's explication of conditional reflexes, on which much training is based, wasn't even published in an English translation until 1927. If dogs needed to be taught how to behave, people had to be trained to train their dogs. The idea that an ordinary person -- not a dog professional -- could train his own pet was a new idea, which is partly why Rin Tin Tin's performances in movies and onstage were looked upon as extraordinary.

Getting a handle on why wolves do what they do has never been an easy proposition. Not only are there tremendous differences in both individual and pack personalities, but each displays a surprising range of behaviors depending on what's going on around them at any given time. No sooner will a young researcher thing, 'That's it, I've finally got a handle on how wolves respond in a particular situation,' than they'll do something to prove him at least partially wrong. Those of us who've been in this business for very long have come to accept a professional life full of wrong turns and surprises. Clearly, this is an animal less likely to offer scientists irrefutable facts than to lure us on a long and crooked journey of constant learning.

For hours after the three consecutive calls—and after the predictable banality and futility of the pep talk, after the attempt to revive the old esprit by reviving memories of his colleagues' lives, by trying to find things to say to buck up the hopeless and bring them back from the brink—what he wanted to do was not only to phone and speak to his daughter, whom he found in the hospital with Phoebe, but to revive his own esprit by phoning and talking to his mother and father. Yet what he'd learned was nothing when measured against the inevitable onslaught that is the end of life. Had he been aware of the mortal suffering of every man and woman he happened to have known during all his years of professional life, of each one's painful story of regret and loss and stoicism, of fear and panic and isolation and dread, had he learned of every last thing they had parted with that had once been vitally theirs and of how, systematically, they were being destroyed, he would have had to stay on the phone through the day and into the night, making another hundred calls at least. Old age isn't a battle; old age is a massacre.

The expression “young and foolish,” he wrote, describes the tendency of young adults to gravitate to risky jobs, but it is not foolish at all. It is ideal. They have less experience than older workers, and so the first avenues they should try are those with high risk and reward, and that have high informational value. Attempting to be a professional athlete or actor or to found a lucrative start-up is unlikely to succeed, but the potential reward is extremely high. Thanks to constant feedback and an unforgiving weed-out process, those who try will learn quickly if they might be a match, at least compared to jobs with less constant feedback. If they aren’t, they go test something else, and continue to gain information about their options and themselves.

I began looking for these four: Smart. It doesn’t mean high IQ (although that’s great), it means disposed toward learning. If there’s a best practice anywhere, adopt it. We want to turn as much as possible into a routine so we can focus on the few things that require human intelligence and creativity. A good interview question for this is: “Tell me about the last significant thing you learned about how to do your job better.” Or you might ask a candidate: “What’s something that you’ve automated? What’s a process you’ve had to tear down at a company?” Humble. I don’t mean meek or unambitious, I mean being humble in the way that Steph Curry is humble. If you’re humble, people want you to succeed. If you’re selfish, they want you to fail. It also gives you the capacity for self-awareness, so you can actually learn and be smart. Humility is foundational like that. It is also essential for the kind of collaboration we want at Slack. Hardworking. It does not mean long hours. You can go home and take care of your family, but when you’re here, you’re disciplined, professional, and focused. You should also be competitive, determined, resourceful, resilient, and gritty. Take this job as an opportunity to do the best work of your life. Collaborative. It’s not submissive, not deferential—in fact it’s kind of the opposite. In our culture, being collaborative means providing leadership from everywhere. I’m taking responsibility for the health of this meeting. If there’s a lack of trust, I’m going to address that. If the goals are unclear, I’m going to deal with that. We’re all interested in getting better and everyone should take responsibility for that. If everyone’s collaborative in that sense, the responsibility for team performance is shared. Collaborative people know that success is limited by the worst performers, so they are either going to elevate them or have a serious conversation. This one is easy to corroborate with references, and in an interview you can ask, “Tell me about a situation in your last company where something was substandard and you helped to fix it.

Lately, because computer technology has made self-publishing an easier and less expensive venture, I'm getting a lot of review copies of amateur books by writers who would be better advised to hone their craft before committing it to print. The best thing you can do as a beginning writer is to write, write, write - and read, read, read. Concentrating on publication prematurely is a mistake. You don't pick up a violin and expect to play Carnegie Hall within the year - yet somehow people forget that writing also requires technical skills that need to be learned, practiced, honed. If I had a dollar for every person I've met who thought, with no prior experience, they could sit down and write a novel and instantly win awards and make their living as a writer, I'd be a rich woman today. It's unrealistic, and it's also mildly insulting to professional writers who have worked hard to perfect their craft. Of course, then you hear stories about people like J.K. Rowling, who did sit down with no prior experience and write a worldwide best-seller...but such people are as rare as hen's teeth. Every day I work with talented, accomplished writers who have many novels in print and awards to their name and who are ‘still’ struggling to make a living. The thing I often find myself wanting to say to new writers is: Write because you love writing, learn your craft, be patient, and be realistic. Anais Nin said about writing, "It should be a necessity, as the sea needs to heave, and I call it breathing."

When immigrants arrive in another country, we experience a lot of stress. We learn a new language, go to school, and work in a new environment, which is most likely some survival or transitional job initially. We probably lose social and professional status, and the overall experience is unpleasant and stressful. It sucks. I’ve been there myself. We also have less time compared with locals. For example, we have to spend time learning English - they don’t. Most likely, they can get a job with a higher pay. In our case, we most likely get a minimum-paying job first, which means we have to work more and longer hours. This means that if we want to progress in private and business life at the same rate as locals, we need to be better organized, more efficient, and more disciplined and use more effective and innovative tools and approaches. There is no other way around it. Therefore, I wanted to emphasize that we immigrants need our unique approach to dating.

My other client, whom I will call Teresa, thought Lorraine had MPD and hoped I could help her. Almost no one recognized this condition in those days. Lorraine was forty years old and had been in and out of psychiatric hospitals since she was thirteen. She had had various diagnoses, mainly severe depression, and she had made quite a few serious suicide attempts before I even met her. She had been given many courses of electric shock therapy, which would confuse her so much that she could not get together a coherent suicide plan for quite a while. Lorraine’s psychiatrist was initially opposed to my seeing her, as her friend Teresa had been stigmatized with the "borderline personality disorder" diagnosis when in hospital, so was seen as a bad influence on her. But after Lorraine spent a couple of months in hospital calling herself Susie and acting consistently like a child, he was humble enough to acknowledge that perhaps he could learn some new things, and someone else’s help might be a good idea.

...Not yet dry behind the ears, not old enough to buy a beer, but old enough to die for his country. He can recite to you the nomenclature of a machine gun or grenade launcher and use either one effectively if he must. He digs foxholes and latrines and can apply first aid like a professional. He can march until he is told to stop, or stop until he is told to march. He obeys orders instantly and without hesitation, but he is not without spirit or individual dignity. He is self-sufficient. ...He sometimes forgets to brush his teeth, but never to clean his rifle. He can cook his own meals, mend his own clothes, and fix his own hurts. If you're thirsty, he'll share his water with you; if you are hungry, food. He'll even split his ammunition with you in the midst of battle when you run low. He has learned to use his hands like weapons and weapons like they were his hands. He can save your life-or take it, because that is his job. He will often do twice the work of a civilian, draw half the pay, and still find ironic humor in it all. He has seen more suffering and death than he should have in his short lifetime. He has wept in public and in private, for friends who have fallen in combat and is unashamed. He feels every note of the National Anthem vibrate through his body while at rigid attention, while tempering the burning desire to "square-away" those around him who haven't bothered to stand, remove their hat, or even stop talking. ...Just as did his father, grandfather, and great-grandfather, he is paying the price for our freedom. Beardless or not, he is not a boy. He is the American Fighting Man that has kept this country free for over two hundred years. He has asked nothing in return, except our friendship and understanding. Remember him, always, for he has earned our respect and admiration with his blood. And now we have women over there in danger, doing their part in this tradition of going to war when our nation calls us to do so. As you go to bed tonight, remember this. A short lull, a little shade, and a picture of loved ones in their helmets.

The rest of the family looked on with a bemusement that, in the case of Rafa’s mother, occasionally gave way to anger. His father, Sebastián, had his misgivings. His uncle Rafael wondered sometimes whether Toni was pushing his nephew too hard. His godfather, his mother’s brother, Juan, went so far as to say that what Toni was doing to the child amounted to “mental cruelty.” But Toni was hard on Rafa because he knew Rafa could take it and would eventually thrive. He would not have applied the same principles, he insists, with a weaker child. The sense that perhaps he might have been right was what stopped the more doubtful members of his family from outright rebellion. One who did not doubt Toni was Miguel Ángel, the professional football player. Another disciple of the endurance principle, in which he believes with almost as much reverence as Toni himself, Miguel Ángel says that success for the elite sportsman rests on the capacity “to suffer,” even to enjoy suffering. “It means learning to accept that if you have to train two hours, you train two hours; if you have to train five, you train five; if you have to repeat an exercise fifty thousand times, you do it. That’s what separates the champions from the merely talented. And it’s all directly related to the winners’ mentality; at the same time as you are demonstrating endurance, your head becomes stronger.

In every interview I’m asked what’s the most important quality a novelist has to have. It’s pretty obvious: talent. Now matter how much enthusiasm and effort you put into writing, if you totally lack literary talent you can forget about being a novelist. This is more of a prerequisite than a necessary quality. If you don’t have any fuel, even the best car won’t run.The problem with talent, though, is that in most cases the person involved can’t control its amount or quality. You might find the amount isn’t enough and you want to increase it, or you might try to be frugal and make it last longer, but in neither case do things work out that easily. Talent has a mind of its own and wells up when it wants to, and once it dries up, that’s it. Of course, certain poets and rock singers whose genius went out in a blaze of glory—people like Schubert and Mozart, whose dramatic early deaths turned them into legends—have a certain appeal, but for the vast majority of us this isn’t the model we follow. If I’m asked what the next most important quality is for a novelist, that’s easy too: focus—the ability to concentrate all your limited talents on whatever’s critical at the moment. Without that you can’t accomplish anything of value, while, if you can focus effectively, you’ll be able to compensate for an erratic talent or even a shortage of it. I generally concentrate on work for three or four hours every morning. I sit at my desk and focus totally on what I’m writing. I don’t see anything else, I don’t think about anything else. … After focus, the next most important thing for a novelist is, hands down, endurance. If you concentrate on writing three or four hours a day and feel tired after a week of this, you’re not going to be able to write a long work. What’s needed of the writer of fiction—at least one who hopes to write a novel—is the energy to focus every day for half a year, or a year, or two years. … Fortunately, these two disciplines—focus and endurance—are different from talent, since they can be acquired and sharpened through training. You’ll naturally learn both concentration and endurance when you sit down every day at your desk and train yourself to focus on one point. This is a lot like the training of muscles I wrote of a moment ago. You have to continually transmit the object of your focus to your entire body, and make sure it thoroughly assimilates the information necessary for you to write every single day and concentrate on the work at hand. And gradually you’ll expand the limits of what you’re able to do. Almost imperceptibly you’ll make the bar rise. This involves the same process as jogging every day to strengthen your muscles and develop a runner’s physique. Add a stimulus and keep it up. And repeat. Patience is a must in this process, but I guarantee results will come. In private correspondence the great mystery writer Raymond Chandler once confessed that even if he didn’t write anything, he made sure he sat down at his desk every single day and concentrated. I understand the purpose behind his doing this. This is the way Chandler gave himself the physical stamina a professional writer needs, quietly strengthening his willpower. This sort of daily training was indispensable to him. … Most of what I know about writing I’ve learned through running every day. These are practical, physical lessons. How much can I push myself? How much rest is appropriate—and how much is too much? How far can I take something and still keep it decent and consistent? When does it become narrow-minded and inflexible? How much should I be aware of the world outside, and how much should I focus on my inner world? To what extent should I be confident in my abilities, and when should I start doubting myself? I know that if I hadn’t become a long-distance runner when I became a novelist, my work would have been vastly different. How different? Hard to say. But something would definitely have been different.

EVERY WEDNESDAY, I teach an introductory fiction workshop at Harvard University, and on the first day of class I pass out a bullet-pointed list of things the students should try hard to avoid. Don’t start a story with an alarm clock going off. Don’t end a story with the whole shebang having been a suicide note. Don’t use flashy dialogue tags like intoned or queried or, God forbid, ejaculated. Twelve unbearably gifted students are sitting around the table, and they appreciate having such perimeters established. With each variable the list isolates, their imaginations soar higher. They smile and nod. The mood in the room is congenial, almost festive with learning. I feel like a very effective teacher; I can practically hear my course-evaluation scores hitting the roof. Then, when the students reach the last point on the list, the mood shifts. Some of them squint at the words as if their vision has gone blurry; others ask their neighbors for clarification. The neighbor will shake her head, looking pale and dejected, as if the last point confirms that she should have opted for that aseptic-surgery class where you operate on a fetal pig. The last point is: Don’t Write What You Know. The idea panics them for two reasons. First, like all writers, the students have been encouraged, explicitly or implicitly, for as long as they can remember, to write what they know, so the prospect of abandoning that approach now is disorienting. Second, they know an awful lot. In recent workshops, my students have included Iraq War veterans, professional athletes, a minister, a circus clown, a woman with a pet miniature elephant, and gobs of certified geniuses. They are endlessly interesting people, their lives brimming with uniquely compelling experiences, and too often they believe those experiences are what equip them to be writers. Encouraging them not to write what they know sounds as wrongheaded as a football coach telling a quarterback with a bazooka of a right arm to ride the bench. For them, the advice is confusing and heartbreaking, maybe even insulting. For me, it’s the difference between fiction that matters only to those who know the author and fiction that, well, matters.

Learning how to do psychotherapy is a complex process, much of which is transacted in the relationship between the beginning therapists and experienced supervisors. When the beginning therapists encounter problems that are beyond their range of experience, the supervisors usually assist in several ways. First, the supervisors offer an intellectual framework in which to understand the problem. References to the professional literature are often suggested. Second, the supervisors offer practical, problem-solving help with the strategies of therapy. Third and most important, the supervisors help the less experienced therapists to deal with feelings of their own that have been evoked by the patients. With the support of competent supervisors, the therapists are usually able to master their own troubled feelings and put them in perspective. This done, the therapists are better able to attend to patients with empathy, and with a confidence in their ability to offer help.

The power of a volcano is no match for the power of a soul mate. The love of soul mates is not always romantic. It is eternal and unconditional, it transcends time and space, yet it can be the love of parent and child, of best friends, of siblings, of grandparents or cousins, or many other platonic forms. Perhaps your soul mate is a college professor with whom you take a course, whose passion and knowledge for the subject he is teaching influences your own professional trajectory. Once you finish the course, you move on and so does he; your work together in this lifetime has been completed. We have families of souls, rather than just one soul mate, and we are being connected all the time. Sometimes it is only for mere moments, yet even this brief amount of time can change one’s life completely. Whether you are together for ten minutes, ten months, or ten years is not as important as the lessons that are learned, the directions, and the reminders that occur when these encounters happen.

Because now mental health disorders have gone “mainstream”. And for all the good it’s brought people like me who have been given therapy and stuff, there’s a lot of bad it’s brought too. Because now people use the phrase OCD to describe minor personality quirks. “Oooh, I like my pens in a line, I’m so OCD.” NO YOU’RE FUCKING NOT. “Oh my God, I was so nervous about that presentation, I literally had a panic attack.” NO YOU FUCKING DIDN’T. “I’m so hormonal today. I just feel totally bipolar.” SHUT UP, YOU IGNORANT BUMFACE. Told you I got angry. These words – words like OCD and bipolar – are not words to use lightly. And yet now they’re everywhere. There are TV programmes that actually pun on them. People smile and use them, proud of themselves for learning them, like they should get a sticker or something. Not realizing that if those words are said to you by a medical health professional, as a diagnosis of something you’ll probably have for ever, they’re words you don’t appreciate being misused every single day by someone who likes to keep their house quite clean. People actually die of bipolar, you know? They jump in front of trains and tip down bottles of paracetamol and leave letters behind to their devastated families because their bullying brains just won’t let them be for five minutes and they can’t bear to live with that any more. People also die of cancer. You don’t hear people going around saying: “Oh my God, my headache is so, like, tumoury today.” Yet it’s apparently okay to make light of the language of people’s internal hell

All in all, everything seems to be back to the way it was before, but with one important exception. You've changed. You're wary now. You walk into work as if entering a minefield. In every conversation, in every meeting, you're careful to watch your every word. Every casual encounter in the hallway becomes a potential confrontation. Every time you meet a co-worker's eyes, you wonder if they are well-disposed or a secret enemy seeking to destroy your job, your career, and your life. You walk on eggshells, and you learn to stop sharing your opinion with anyone about anything, unless it is about something safely innocuous, like sports. What you don't realize is that you've just survived your first SJW attack. And you're luckier than most. You still have your job, you still have your reputation, and you still have your friends and family. Tens of thousands of people are not so lucky. In the universities, in the churches, in the corporations, in the professional associations, in the editorial offices, in the game studios, and just about everywhere else you can imagine, free speech and free thought are under siege by a group of fanatics as self-righteous as Savonarola, as ruthless as Stalin, as ambitious as Napoleon, and as crazy as Caligula. They are the Social Justice Warriors, the SJWs, the self-appointed thought police who have been running amok throughout the West since the dawn of the politically correct era in the 1990s.

Remember that a little learning can be a pleasant thing. Italy gives much, in beauty, gaiety, diversity of arts and landscapes, good humor and energy—willingly, without having to be coaxed or courted. Paradoxically, she requires (as do other countries, probably more so) and deserves some preparation as background to enhance her pleasures. It is almost impossible to read a total history of Italy; there was no united country until a hundred years ago, no single line of power, no concerted developments. It is useful, however, to know something about what made Siena run and stop, to become acquainted with the Estes and the Gonzagas, the Medicis and the Borgias, the names that were the local history. It helps to know something about the conflicts of the medieval church with the Holy Roman Empire, of the French, Spanish and early German kings who marked out large chunks of Italy for themselves or were invited to invade by a nervous Italian power. Above all, it helps to turn the pages of a few art and architecture books to become reacquainted with names other those of the luminous giants. The informed visitors will not allow himself to be cowed by the deluge of art. See what interests or attracts you; there is no Italian Secret Service that reports on whether you have seen everything. If you try to see it all except as a possible professional task, you may come to resist it all. Relax, know what you like and don’t like—not the worst of measures—and let the rest go.

Miss Wooding turned the nervous shade of pink that Rosaline found people often turned when her sexuality went from an idea they could support to a reality they had to confront. “I appreciate this is a sensitive topic and one that different people have different beliefs about. Which is why I have to be guided by the policies of our academy trust, and they make it quite clear that learners shouldn’t be taught about LGBTQ until year six.” “Oh do they?” asked Rosaline, doing her best to remember that Miss Wooding was probably a very nice person and not just a fuzzy cardigan draped over some regressive social values. “Because Amelie’s in year four and she manages to cope with my existence nearly every day.” Having concluded this was going to be one of those long grown-up conversations, Amelie had taken her Panda pencil case out of her bag and was diligently rearranging the contents. “I do,” she said. “I’m very good.” Miss Wooding actually wrung her hands. “Yes, but the other children—” “Are allowed to talk about their families as much as they like.” “Yes, but—” “Which,” Rosaline went on mercilessly, “when you think about it, is the definition of discrimination.” Amelie looked up again. “Discrimination is bad. We learned that in year three.” The d-word made Miss Wooding visibly flinch. “Now Mrs. Palmer—” “Ms. Palmer.” “I’m sure this is a misunderstanding.” “I’m sure it is.” Taking advantage of the fact that Miss Wooding had been temporarily pacified by the spectre of the Equality Act, Rosaline tried to strike a balance between defending her identity and catching her train. “I get that you have a weird professional duty to respect the wishes of people who want their kids to stay homophobic for as long as possible. But hopefully you get why that isn’t my problem. And if you ever try to make it Amelie’s problem again, I will lodge a formal complaint with the governors.” Miss Wooding de-flinched slightly. “As long as she doesn’t—” “No ‘as long as she doesn’t.’ You’re not teaching my daughter to be ashamed of me.” There was a long pause. Then Miss Wooding sighed. “Perhaps it’s best that we draw a line under this and say no more about it.” In Rosaline’s experience this was what victory over institutional prejudice looked like: nobody actually apologising or admitting they’d done anything wrong, but the institution in question generously offering to pretend that nothing had happened. So—win?

Oh I'll die I'll die I'll die My skin is in blazing furore I do not know what I'll do where I'll go oh I am sick I'll kick all Arts in the butt and go away Shubha Shubha let me go and live in your cloaked melon In the unfastened shadow of dark destroyed saffron curtain The last anchor is leaving me after I got the other anchors lifted I can't resist anymore, a million glass panes are breaking in my cortex I know, Shubha, spread out your matrix, give me peace Each vein is carrying a stream of tears up to the heart Brain's contagious flints are decomposing out of eternal sickness other why didn't you give me birth in the form of a skeleton I'd have gone two billion light years and kissed God's ass But nothing pleases me nothing sounds well I feel nauseated with more than a single kiss I've forgotten women during copulation and returned to the Muse In to the sun-coloured bladder I do not know what these happenings are but they are occurring within me I'll destroy and shatter everything draw and elevate Shubha in to my hunger Shubha will have to be given Oh Malay Kolkata seems to be a procession of wet and slippery organs today But i do not know what I'll do now with my own self My power of recollection is withering away Let me ascend alone toward death I haven't had to learn copulation and dying I haven't had to learn the responsibility of shedding the last drops after urination Haven't had to learn to go and lie beside Shubha in the darkness Have not had to learn the usage of French leather while lying on Nandita's bosom Though I wanted the healthy spirit of Aleya's fresh China-rose matrix Yet I submitted to the refuge of my brain's cataclysm I am failing to understand why I still want to live I am thinking of my debauched Sabarna-Choudhury ancestors I'll have to do something different and new Let me sleep for the last time on a bed soft as the skin of Shubha's bosom I remember now the sharp-edged radiance of the moment I was born I want to see my own death before passing away The world had nothing to do with Malay Roychoudhury Shubha let me sleep for a few moments in your violent silvery uterus Give me peace, Shubha, let me have peace Let my sin-driven skeleton be washed anew in your seasonal bloodstream Let me create myself in your womb with my own sperm Would I have been like this if I had different parents? Was Malay alias me possible from an absolutely different sperm? Would I have been Malay in the womb of other women of my father? Would I have made a professional gentleman of me like my dead brother without Shubha? Oh, answer, let somebody answer these Shubha, ah Shubha Let me see the earth through your cellophane hymen Come back on the green mattress again As cathode rays are sucked up with the warmth of a magnet's brilliance I remember the letter of the final decision of 1956 The surroundings of your clitoris were being embellished with coon at that time Fine rib-smashing roots were descending in to your bosom Stupid relationship inflated in the bypass of senseless neglect Aaaaaaaaaaaaaaaaaaaaaaaah I do not know whether I am going to die Squandering was roaring within heart's exhaustive impatience I'll disrupt and destroy I'll split all in to pieces for the sake of Art There isn't any other way out for Poetry except suicide Shubha Let me enter in to the immemorial incontinence of your labia majora In to the absurdity of woeless effort In the golden chlorophyll of the drunken heart Why wasn't I lost in my mother's urethra? Why wasn't I driven away in my father's urine after his self-coition? Why wasn't I mixed in the ovum -flux or in the phlegm? With her eyes shut supine beneath me I felt terribly distressed when I saw comfort seize S

Qualities such as honesty, determination, and a cheerful acceptance of stress, which can all be identified through probing questionnaires and interviews, may be more important to the company in the long run than one's college grade-point average or years of "related experience." Every business is only as good as the people it brings into the organization. The corporate trainer should feel his job is the most important in the company, because it is. Exalt seniority-publicly, shamelessly, and with enough fanfare to raise goosebumps on the flesh of the most cynical spectator. And, after the ceremony, there should be some sort of permanent display so that employees passing by are continuously reminded of their own achievements and the achievements of others. The manager must freely share his expertise-not only about company procedures and products and services but also with regard to the supervisory skills he has worked so hard to acquire. If his attitude is, "Let them go out and get their own MBAs," the personnel under his authority will never have the full benefit of his experience. Without it, they will perform at a lower standard than is possible, jeopardizing the manager's own success. Should a CEO proclaim that there is no higher calling than being an employee of his organization? Perhaps not-for fear of being misunderstood-but it's certainly all right to think it. In fact, a CEO who does not feel this way should look for another company to manage-one that actually does contribute toward a better life for all. Every corporate leader should communicate to his workforce that its efforts are important and that employees should be very proud of what they do-for the company, for themselves, and, literally, for the world. If any employee is embarrassed to tell his friends what he does for a living, there has been a failure of leadership at his workplace. Loyalty is not demanded; it is created. Why can't a CEO put out his own suggested reading list to reinforce the corporate vision and core values? An attractive display at every employee lounge of books to be freely borrowed, or purchased, will generate interest and participation. Of course, the program has to be purely voluntary, but many employees will wish to be conversant with the material others are talking about. The books will be another point of contact between individuals, who might find themselves conversing on topics other than the weekend football games. By simply distributing the list and displaying the books prominently, the CEO will set into motion a chain of events that can greatly benefit the workplace. For a very cost-effective investment, management will have yet another way to strengthen the corporate message. The very existence of many companies hangs not on the decisions of their visionary CEOs and energetic managers but on the behavior of its receptionists, retail clerks, delivery drivers, and service personnel. The manager must put himself and his people through progressively challenging courage-building experiences. He must make these a mandatory group experience, and he must lead the way. People who have confronted the fear of public speaking, and have learned to master it, find that their new confidence manifests itself in every other facet of the professional and personal lives. Managers who hold weekly meetings in which everyone takes on progressively more difficult speaking or presentation assignments will see personalities revolutionized before their eyes. Command from a forward position, which means from the thick of it. No soldier will ever be inspired to advance into a hail of bullets by orders phoned in on the radio from the safety of a remote command post; he is inspired to follow the officer in front of him. It is much more effective to get your personnel to follow you than to push them forward from behind a desk. The more important the mission, the more important it is to be at the front.