Positive Workplace Quotes

In the modern workplace, you gotta be a jack-of-all-trades. Mastering your career is all about being adaptable, versatile, and always learning.

In the event of a communication breakdown, decide whether you will dwell in the negative or rise above the angst and turmoil in a firm, positive manner and encourage all parties to listen and be heard.

Professional development is important, but let's not forget about the most important kind of development - personal brand development. Because in the modern workplace, it's not what you know, it's who knows you.

The workplace is like a battlefield, and you need to be a warrior to survive. So arm yourself with knowledge and fight for your place in the corporate world.

What would it mean in practice to eliminate all the 'negative people' from one's life? It might be a good move to separate from a chronically carping spouse, but it is not so easy to abandon the whiny toddler, the colicky infant, or the sullen teenager. And at the workplace, while it's probably advisable to detect and terminate those who show signs of becoming mass killers, there are other annoying people who might actually have something useful to say: the financial officer who keeps worrying about the bank's subprime mortgage exposure or the auto executive who questions the company's overinvestment in SUVs and trucks. Purge everyone who 'brings you down,' and you risk being very lonely, or, what is worse, cut off from reality.

Unlike men in the same position, women leaders have to continue to walk the fine line between appearing incompetent and nice and competent but cold. Experimental studies find that, unlike men, when they try to negotiate greater compensation they are disliked. When they try out intimidation tactics they are disliked. When they succeed in a male occupation they are disliked. When they fail to perform the altruistic acts that are optional for men, they are disliked. When they do go beyond the call of duty they are not, as men are, liked more for it. When they criticize, they are disparaged . Even when they merely offer an opinion, people look displeased. The perceptive reader will notice a certain pattern emerging. The same behavior that enhances his status simply makes her less popular. It’s not hard to see that this makes the goal of getting ahead in the workplace distinctly more challenging for a woman.

When you can’t keep women out anymore, and you can’t force them all to become secretaries or teachers because modern social politics demand that you at least pretend to support gender equality in the workplace, what can you do to keep women out of powerful positions in business? You can set them up to fail—or, to be more accurate, you set them up to fall.

It takes numerous encounters with positive people to offset the energy and happiness sapped by a single episode with one asshole.

Self-promotion is a leadership and political skill that is critical to master in order to navigate the realities of the workplace and position you for success.

The one thing that I like to share with journalists is that we are not in competition with each other. We are here to support one another.

Studies indicate that happy employees are more productive, more creative, and provide better client service. They’re less likely to quit or call in sick. What’s more, they act as brand ambassadors outside the office, spreading positive impressions of their company and attracting star performers to their team.

Few places are more important for dressing appropriately than the workplace, where a professional appearance is crucial.

GET TOUGH. Mental and spiritual toughness go together. Deepen your commitment to your most essential values and mentally rehearse the specific ways you can take positive action.

A huge body of research—hundreds of studies—shows that when people are put in positions of power, they start talking more, taking what they want for themselves, ignoring what other people say or want, ignoring how less powerful people react to their behavior, acting more rudely, and generally treating any situation or person as a means for satisfying their own needs—and that being put in positions of power blinds them to the fact that they are acting like jerks.

Asian professionals are frequently held back from senior positions by the perception that they don’t have “executive presence,” a factor that similarly operates against other minority groups in the workplace, including women.39 And what constitutes executive presence? Certainly not modesty:

DENIAL OF EMOTIONS Our culture does not handle emotions well. We like folks to be happy and fine. We learn rituals of acting happy and fine at an early age. I can remember many times telling people "I'm fine" when I felt like the world was caving in on me. I often think of Senator Muskie who cried on the campaign trail when running for president. From that moment on he was history. We don't want a president who has emotions. We would rather have one that can act! Emotions are certainly not acceptable in the workplace. True expression of any emotions that are not "positive" are met with disdain.

Gaining patience and a positive attitude, being polite and respectful to the most negative person, and being able to have insight into the type of person you are dealing with are all important for a lifetime of success.

The right mindset is the most powerful force we can use to positively change the world.

Appreciation and recognition are qualities that most leaders forget, but desperately need, to build a positive, passionate and engaged workplace.

There isn't enough positive self-talk you can practice in a toxic work environment, and there isn't enough strength you can possess to survive.

I came across an article recently that reported how growing numbers of employers today complain that many young job applicants exhibit all thesigns of having been -- there's no other word for it-- SPOILED. These young people feel entitled to jobs and salaries they haven't earned. They have unrealistic views of their own capabilities. They don't take criticism well, and they demand lots of attention and guidance from their employres. They "were raised with so much affirmation and positive reinforcement that they come into the workplace needy for more," said one manager.

In the workplace, Japanese women have low participation and low pay. Participation declines steeply with increasing level of responsibility. Whereas women account for 49% of Japanese university students and 45% of entry-level job holders, they account for only 14% of university faculty positions (versus 33%–44% in the U.S., United Kingdom, Germany, and France), 11% of middle-level to senior management positions, 2% of positions on boards of directors, 1% of business executive committee members, and less than 1% of CEOs. At those higher levels Japan lags behind all major industrial countries except (again) South Korea.

I dream of a time when politics, cultures and predispositions stop being a divisive, destructive, evil force, and instead…becomes a positive, unifying force for good; freedom, love, abundance, peace, meaning and joy.

The beauty of a high quality connection approach is that you don’t have to overhaul the culture at your workplace to create meaning. Anyone, in any position, can change how they feel, and how their coworkers feel, simply by fostering small moments of connection. The results would be transformative. Dutton has found that high quality connections can revitalize employees emotionally and physically, and help organizations function better.

There are many variables that have nothing to do with a person’s education, experience, or accomplishments that will significantly influence his or her standing for higher-level positions and opportunities for advancement.

As I was editing this chapter, a survey of more than thirty-five hundred Australian surgeons revealed a culture rife with bullying, discrimination, and sexual harassment, against women especially (although men weren’t untouched either). To give you a flavor of professional life as a woman in this field, female trainees and junior surgeons “reported feeling obliged to give their supervisors sexual favours to keep their jobs”; endured flagrantly illegal hostility toward the notion of combining career with motherhood; contended with “boys’ clubs”; and experienced entrenched sexism at all levels and “a culture of fear and reprisal, with known bullies in senior positions seen as untouchable.”68 I came back to this chapter on the very day that news broke in the state of Victoria, Australia, where I live, of a Victorian Equal Opportunity and Human Rights Commission report revealing that sexual discrimination and harassment is also shockingly prevalent in the Victorian Police, which unlawfully failed to provide an equal and safe working environment.69 I understand that attempts to identify the psychological factors that underlie sex inequalities in the workplace are well-meaning. And, of course, we shouldn’t shy away from naming (supposedly) politically unpalatable causes of those inequalities. But when you consider the women who enter and persist in highly competitive and risky occupations like surgery and policing—despite the odds stacked against them by largely unfettered sex discrimination and harassment—casual scholarly suggestions that women are relatively few in number, particularly in the higher echelons, because they’re less geared to compete in the workplace, start to seem almost offensive. Testosterone

Imagine if ALL employers treated ALL of their employees with the same respect no matter what their job title was. Imagine going to work every day knowing that you and your work were valued. Unfortunately, we live in a society where some people allow their job titles to go to their head. I encourage you NOT to be one of those people. No matter what your position is, at the end of the day, EVERYBODY matters in the workplace, and every position serves a purpose. I firmly believe that how you treat others is a direct reflection of who you REALLY are. Personally, I choose integrity!

We don’t raise our daughters to be as ambitious as our sons,” she said. One reason, she noted, was that “success and likeability are positively correlated for men and negatively correlated for women. As a man gets more powerful and successful, he is better liked. As a woman gets more powerful and successful, she is less liked.

Boundaries help you perform your best when you’re on the clock, and they help you recharge effectively when you’re not. They improve your mental and physical health; create a culture of respect and trust; keep morale, motivation, and loyalty high; and prevent good employees (like you) from burning out—because burnout is very, very real even if you’re doing a job you love. When employees are feeling energized, respected, and valued, it has a positive impact on their productivity, creativity, and the results they achieve for the business. Remember that the next time you’re tempted to feel guilty for setting a boundary at work—you’re a true team player because you’re helping to create a workplace culture in which everyone thrives.

As communicators, we are complicit in the harm caused by performative communications, microaggressions, reinforcing stereotypes in our content, and contributing to damaging our brand’s reputation…. As conscious communicators, with an awareness of others’ experiences and a commitment to centering them, we are uniquely positioned to help build a truly people-centered workplace.

As communicators, we are complicit in the harm caused by performative communications, microaggressions, reinforcing stereotypes in our content, and contributing to damaging our brand’s reputation…. As conscious communicators, with an awareness of others’ experiences and a commitment to centering them, we are uniquely positioned to help build a truly people-centered workplace.

Seriously: Do you want to spend your working life simply being satisfied? When you look back on 50 years spent in business, do you want to be able to say, “Well, I was satisfied"?? No! Make happiness your goal. As in, “Let’s make this a workplace where people are happy to work." As in, “I’ve been working for 50 years now, and it absolutely rocks! To me work is challenging, stimulating and just plain fun.

I’m done being polite about this bullshit. My list of professional insecurities entirely stems from being a young woman. Big plot twist there! As much as I like to execute equality instead of discussing the blaring inequality, the latter is still necessary. Everything, everywhere, is still necessary. The more women who take on leadership positions, the more representation of women in power will affect and shift the deep-rooted misogyny of our culture—perhaps erasing a lot of these inherent and inward concerns. But whether a woman is a boss or not isn’t even what I’m talking about—I’m talking about when she is, because even when she manages to climb up to the top, there’s much more to do, much more to change. When a woman is in charge, there are still unspoken ideas, presumptions, and judgments being thrown up into the invisible, terribly lit air in any office or workplace. And I’m a white woman in a leadership position—I can only speak from my point of view. The challenges that women of color face in the workforce are even greater, the hurdles even higher, the pay gap even wider. The ingrained, unconscious bias is even stronger against them. It’s overwhelming to think about the amount of restructuring and realigning we have to do, mentally and physically, to create equality, but it starts with acknowledging the difference, the problem, over and over.

We live in a world in which everything seems to needed now and working quickly is normally viewed as a positive attribute in the workplace...Do not let yourself become too frazzled and stressed by doing everything at high speed. As I have coached hundreds of individuals in the workplace, I have discovered that we waste precious time by delaying and procrastinating. We might know that the work is very urgent and important but we still might find ourselves being slow to start the task.

Today in the US, we're sending our daughters into a workplace that was designed for our dads, set up on the assumption that employees had partners who would stay home to do the unpaid work of caring for family and tending to the house. Even back then, it wasn't true for everyone. Today, it is true for almost no one, except for one significant group: the most powerful positions in society are often occupied by men who do wives who do not work outside the home, and those men may not fully understand the lives of the people who work for them.

While we are all forced to participate in the games of office politics; it is very defeatist position for a Black woman. Many would argue that White men in America write the rules, mange the courses, and call all the plays. They are trusted to lead organizations and are in key positions to make positive change. I believe that at this moment in time, the onus shouldn't be places on the underdogs to pull themselves up. The onus is on White men in power to create work environments that are both inclusive and sustainable for marginalized people.

Positive legacy of the 1960s was the revolutions in civil rights, women’s rights, children’s rights, and gay rights, which began to consolidate power in the 1990s as the baby boomers became the establishment. Their targeting of rape, battering, hate crimes, gay-bashing, and child abuse reframed law-and-order from a reactionary cause to a progressive one, and their efforts to make the home, workplace, schools, and streets safer for vulnerable groups (as in the feminist “Take Back the Night” protests) made these environments safer for everyone.

You are the steward of your people, of resources and time, and of the business. The subtle shift is in the focus. It isn’t about the control you flex, the dominance you project, or the power you wield. It’s about purposefully crafting a work environment that allows the human side of business to flourish. The shift is in caring for people in a way that improves their lives and positively influences the value they create for your organization. In a way, this book is about our human nature and the rich insights it holds to positively influence people and business.

That’s why I’ve come to see you today, in the hope that there might be some other function in which I’d have less responsibility, without having to relate to the overall workflow to the same extent. I’d like to be assigned to that kind of position. I realize the abilities I’ve been allocated won’t be fully exploited in that case, but does the pain I feel not mean anything? I venture to suggest that such pain impacts the quality of my work and moreover may negatively influence the work of my colleagues. OK. I see. So I wouldn’t have the power of speech? No, I understand. I hereby consent. When

I mean, I get it, In life, we're judged according to what we've done. And women are consistently assessed more harshly. A New York University study showed that women have to do much more than men to be perceived as equally productive in the workplace. So we keep chugging along. Me? I'm great. I got so much done today! We want to have spotless homes, healthy-yet-gourmet meals, executive-track promotions, well-behaved children, a robust spiritual life, spotless community service, hot sex, and on top of all that, some time to relax. But herein lies the conundrum, If we continue to pursue productivity for productivity's sake, women will continue to position ourselves diametrically opposed to satisfaction. You may feel like the most productive person alive, but without a purpose, you're just busy.

Qualities such as honesty, determination, and a cheerful acceptance of stress, which can all be identified through probing questionnaires and interviews, may be more important to the company in the long run than one's college grade-point average or years of "related experience." Every business is only as good as the people it brings into the organization. The corporate trainer should feel his job is the most important in the company, because it is. Exalt seniority-publicly, shamelessly, and with enough fanfare to raise goosebumps on the flesh of the most cynical spectator. And, after the ceremony, there should be some sort of permanent display so that employees passing by are continuously reminded of their own achievements and the achievements of others. The manager must freely share his expertise-not only about company procedures and products and services but also with regard to the supervisory skills he has worked so hard to acquire. If his attitude is, "Let them go out and get their own MBAs," the personnel under his authority will never have the full benefit of his experience. Without it, they will perform at a lower standard than is possible, jeopardizing the manager's own success. Should a CEO proclaim that there is no higher calling than being an employee of his organization? Perhaps not-for fear of being misunderstood-but it's certainly all right to think it. In fact, a CEO who does not feel this way should look for another company to manage-one that actually does contribute toward a better life for all. Every corporate leader should communicate to his workforce that its efforts are important and that employees should be very proud of what they do-for the company, for themselves, and, literally, for the world. If any employee is embarrassed to tell his friends what he does for a living, there has been a failure of leadership at his workplace. Loyalty is not demanded; it is created. Why can't a CEO put out his own suggested reading list to reinforce the corporate vision and core values? An attractive display at every employee lounge of books to be freely borrowed, or purchased, will generate interest and participation. Of course, the program has to be purely voluntary, but many employees will wish to be conversant with the material others are talking about. The books will be another point of contact between individuals, who might find themselves conversing on topics other than the weekend football games. By simply distributing the list and displaying the books prominently, the CEO will set into motion a chain of events that can greatly benefit the workplace. For a very cost-effective investment, management will have yet another way to strengthen the corporate message. The very existence of many companies hangs not on the decisions of their visionary CEOs and energetic managers but on the behavior of its receptionists, retail clerks, delivery drivers, and service personnel. The manager must put himself and his people through progressively challenging courage-building experiences. He must make these a mandatory group experience, and he must lead the way. People who have confronted the fear of public speaking, and have learned to master it, find that their new confidence manifests itself in every other facet of the professional and personal lives. Managers who hold weekly meetings in which everyone takes on progressively more difficult speaking or presentation assignments will see personalities revolutionized before their eyes. Command from a forward position, which means from the thick of it. No soldier will ever be inspired to advance into a hail of bullets by orders phoned in on the radio from the safety of a remote command post; he is inspired to follow the officer in front of him. It is much more effective to get your personnel to follow you than to push them forward from behind a desk. The more important the mission, the more important it is to be at the front.

Male power and patriarchy are clearly part of the picture. Men historically created the workplace rules and influenced social norms that overlooked sexual harassment. An evolutionary perspective highlights an underlying sexual psychology that influences these male-biased practices. Studies by psychologist John Bargh and his colleagues, for example, explored the unconscious links between power and sex.25 One study found that men experienced an unconscious association between the concepts of power and sex, but this occurred only for men who scored high on a “likelihood to sexually harass” scale. In these men’s minds, concepts like “authority” and “boss” were automatically linked with concepts like “foreplay,” “bed,” and “date.” Their second study primed men to think about power and subsequently asked them to rate the attractiveness of a female confederate in the room who the men believed was just another study participant. Again, only men scoring high in likelihood to sexually harass viewed the woman as especially attractive and expressed a desire to get to know her. In short, power and sex are linked, but primarily in the minds of a subset of men. This may explain why only a minority of men in positions of power over women sexually harass them; many men with power do not.

Choosing Careers Many people with social anxiety do not have the job they would like the most because of fear. They hold jobs in which their duties are clear and repetitive. They let other people make decisions because they do not want to be responsible. Social anxiety often causes people to find careers in which they can work alone. Many women with social anxiety immerse themselves in family to avoid the workplace altogether. People suffering from social anxiety often remain at the same position for a long time because they are not seen as leaders. They avoid managerial roles and usually have a hard time communicating. As a result, work becomes boring, uninspired, and unfulfilling. Debra has worked at the Boston Public Library for five years, returning books to the shelves. It is a very peaceful job and the only time she has to speak with people is when they ask her where to find certain books. She has always been a big reader, and the job seems like the perfect fit. Lately, however, she has been feeling dissatisfied with her life. The library job doesn’t pay very much so she still lives with her parents, at age twenty-seven. Most people she went to school with have exciting jobs and are getting married. Often, Debra feels like life is passing her by. However, when she thinks about applying for a new job, Debra becomes very anxious. She is embarrassed that she has limited work experience and fears people will not take her seriously. She reads the Help Wanted section of the paper every day but is too scared to call for more information or to send out her résumé.

SELF-MANAGEMENT Trust We relate to one another with an assumption of positive intent. Until we are proven wrong, trusting co-workers is our default means of engagement. Freedom and accountability are two sides of the same coin. Information and decision-making All business information is open to all. Every one of us is able to handle difficult and sensitive news. We believe in collective intelligence. Nobody is as smart as everybody. Therefore all decisions will be made with the advice process. Responsibility and accountability We each have full responsibility for the organization. If we sense that something needs to happen, we have a duty to address it. It’s not acceptable to limit our concern to the remit of our roles. Everyone must be comfortable with holding others accountable to their commitments through feedback and respectful confrontation. WHOLENESS Equal worth We are all of fundamental equal worth. At the same time, our community will be richest if we let all members contribute in their distinctive way, appreciating the differences in roles, education, backgrounds, interests, skills, characters, points of view, and so on. Safe and caring workplace Any situation can be approached from fear and separation, or from love and connection. We choose love and connection. We strive to create emotionally and spiritually safe environments, where each of us can behave authentically. We honor the moods of … [love, care, recognition, gratitude, curiosity, fun, playfulness …]. We are comfortable with vocabulary like care, love, service, purpose, soul … in the workplace. Overcoming separation We aim to have a workplace where we can honor all parts of us: the cognitive, physical, emotional, and spiritual; the rational and the intuitive; the feminine and the masculine. We recognize that we are all deeply interconnected, part of a bigger whole that includes nature and all forms of life. Learning Every problem is an invitation to learn and grow. We will always be learners. We have never arrived. Failure is always a possibility if we strive boldly for our purpose. We discuss our failures openly and learn from them. Hiding or neglecting to learn from failure is unacceptable. Feedback and respectful confrontation are gifts we share to help one another grow. We focus on strengths more than weaknesses, on opportunities more than problems. Relationships and conflict It’s impossible to change other people. We can only change ourselves. We take ownership for our thoughts, beliefs, words, and actions. We don’t spread rumors. We don’t talk behind someone’s back. We resolve disagreements one-on-one and don’t drag other people into the problem. We don’t blame problems on others. When we feel like blaming, we take it as an invitation to reflect on how we might be part of the problem (and the solution). PURPOSE Collective purpose We view the organization as having a soul and purpose of its own. We try to listen in to where the organization wants to go and beware of forcing a direction onto it. Individual purpose We have a duty to ourselves and to the organization to inquire into our personal sense of calling to see if and how it resonates with the organization’s purpose. We try to imbue our roles with our souls, not our egos. Planning the future Trying to predict and control the future is futile. We make forecasts only when a specific decision requires us to do so. Everything will unfold with more grace if we stop trying to control and instead choose to simply sense and respond. Profit In the long run, there are no trade-offs between purpose and profits. If we focus on purpose, profits will follow.

Performance measure. Throughout this book, the term performance measure refers to an indicator used by management to measure, report, and improve performance. Performance measures are classed as key result indicators, result indicators, performance indicators, or key performance indicators. Critical success factors (CSFs). CSFs are the list of issues or aspects of organizational performance that determine ongoing health, vitality, and wellbeing. Normally there are between five and eight CSFs in any organization. Success factors. A list of 30 or so issues or aspects of organizational performance that management knows are important in order to perform well in any given sector/ industry. Some of these success factors are much more important; these are known as critical success factors. Balanced scorecard. A term first introduced by Kaplan and Norton describing how you need to measure performance in a more holistic way. You need to see an organization’s performance in a number of different perspectives. For the purposes of this book, there are six perspectives in a balanced scorecard (see Exhibit 1.7). Oracles and young guns. In an organization, oracles are those gray-haired individuals who have seen it all before. They are often considered to be slow, ponderous, and, quite frankly, a nuisance by the new management. Often they are retired early or made redundant only to be rehired as contractors at twice their previous salary when management realizes they have lost too much institutional knowledge. Their considered pace is often a reflection that they can see that an exercise is futile because it has failed twice before. The young guns are fearless and precocious leaders of the future who are not afraid to go where angels fear to tread. These staff members have not yet achieved management positions. The mixing of the oracles and young guns during a KPI project benefits both parties and the organization. The young guns learn much and the oracles rediscover their energy being around these live wires. Empowerment. For the purposes of this book, empowerment is an outcome of a process that matches competencies, skills, and motivations with the required level of autonomy and responsibility in the workplace. Senior management team (SMT). The team comprised of the CEO and all direct reports. Better practice. The efficient and effective way management and staff undertake business activities in all key processes: leadership, planning, customers, suppliers, community relations, production and supply of products and services, employee wellbeing, and so forth. Best practice. A commonly misused term, especially because what is best practice for one organization may not be best practice for another, albeit they are in the same sector. Best practice is where better practices, when effectively linked together, lead to sustainable world-class outcomes in quality, customer service, flexibility, timeliness, innovation, cost, and competitiveness. Best-practice organizations commonly use the latest time-saving technologies, always focus on the 80/20, are members of quality management and continuous improvement professional bodies, and utilize benchmarking. Exhibit 1.10 shows the contents of the toolkit used by best-practice organizations to achieve world-class performance. EXHIBIT 1.10 Best-Practice Toolkit Benchmarking. An ongoing, systematic process to search for international better practices, compare against them, and then introduce them, modified where necessary, into your organization. Benchmarking may be focused on products, services, business practices, and processes of recognized leading organizations.

If being positive all the time prevents you (as in this owner’s case) from seeing what’s wrong and leads to people walking all over you, then it’s a liability.

We all die. But how we live fully and fly... is with an open mind, compassion, consciousness, and a caring and BraveHeart.

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Thanks to the knowledge revolution, we have more information and more choices than ever before. But we also have more decisions to make and less time to make them as the pace of life picks up greater speed with each so-called labor-saving technological advance. The boundaries between home and the workplace are eroding as work reaches people by cell phone and e-mail, anywhere anytime. The rules are also eroding and the temptation to cut corners and bend ethical standards is powerful. Everywhere people are finding it hard to set and maintain boundaries. No is today’s biggest challenge.

Any dictatorship takes a psychological toll on its subjects. If you are treated as an untrustworthy person-a potential slacker, drug addict, or thief-you may begin to feel less trust worthy yourself. If you are constantly reminded of your lowly position in the social hierarchy, whether by individual managers or by a plethora of impersonal rules, you begin to accept that unfortunate status. To draw for a moment from an entirely different corner of my life, that part of me still attached to the biological sciences, there is ample evidence that animals-rats and monkeys, for example-that are forced into a subordinate status within their social systems adapt their brain chemistry accordingly, becoming "depressed" in humanlike ways. Their behavior is anxious and withdrawn; the level of serotonin (the neurotransmitter boosted by some antidepressants) declines in their brains. And-what is especially relevant here-they avoid fighting even in self-defense. Humans are, of course, vastly more complicated; even in situations of extreme subordination, we can pump up our self-esteem with thoughts of our families, our religion, our hopes for the future. But as much as any other social animal, and more so than many, we depend for our self-image on the humans immediately around us-to the point of altering our perceptions of the world so as to fit in with theirs. My guess is that the indignities imposed on so many low-wage workers - the drug tests, the constant surveillance, being "reamed out" by managers - are part of what keeps wages low. If you're made to feel unworthy enough, you may come to think that what you're paid is what you are actually worth. It is hard to imagine any other function for workplace authoritarianism. Managers may truly believe that, without their unremitting efforts, all work would quickly grind to a halt. That is not my impression. While I encountered some cynics and plenty of people who had learned to budget their energy, I never met an actual slacker or, for that matter, a drug addict or thief. On the contrary, I was amazed and sometimes saddened by the pride people took in jobs that rewarded them so meagerly, either in wages or in recognition. Often, in fact, these people experienced management as an obstacle to getting the job done as it should be done.

I would further argue that our businesses and economy don’t just need more women in the workplace and in leadership positions and starting businesses (though we do). We need more women acting more like women.

Some people specialize in initiating things. These are the good-idea people, and every workplace should have some of them. But in high-level management positions, these people can get so many things going that they cannot follow through on them all, and some initiatives die for lack of attention. A manager who comes up with lots of new ideas for improvements and changes might get people excited at first, but without using the other three types of conversation to sustain the initiative, people lose interest. After the fiftieth great idea of the month, people will roll their eyes when the fifty-first is proposed. Too many initiatives can lead people to question the credibility of the initiator, lose confidence in the initiative, and disengage from their own work. When people are not sure about what is serious work and what it just hot air, they tend to ignore all new ideas and withdraw, concentrating on what is immediately in front of them. Use your Initiative Conversations to launch the work you are committed to seeing come to fruition.

Socially. There’s no doubt that relationships at work—be they with managers, colleagues, employees, or clients—are essential to success. Positive emotions strengthen existing relationships. For example, shared laughter—the expression of positive emotion—makes people more open and willing to cooperate.10 A number of studies show that happy employees make for a more congenial workplace. In particular, happy, friendly, and supportive co-workers tend to         •  build higher-quality relationships with others at work11         •  boost co-workers’ productivity levels12         •  increase co-workers’ feeling of social connection13         •  improve commitment to the workplace14         •  increase levels of engagement with their job15         •  provide superior customer service even if they don’t stand to benefit16

7. Energy. Your degree of personal energy and enthusiasm has a great deal to do with whether or not someone will want to hear the message you are trying to communicate. Believing in what you have to say also helps you to overcome interactive inhibition. If you care passionately about something, your life force will flow naturally, energizing you, and you will be able to focus better on getting the message out to others. Before entering an interactive situation, try “turning yourself on.” Put yourself in a peak state of enthusiasm. This might involve playing a piece of music that makes you feel great or thinking back to a time when you felt absolutely unstoppable. By accessing memories of a time when you felt energetic, you can induce the same state again. 8. Pitch and tone of voice. Speaking in a monotone is a quick way to turn off any audience. Practice using a variety of vocal qualities in your speech. Try using a tape recorder to make sure your voice is pleasant to listen to, and that your message matches your tone of voice. People pick up more from the voice tone than from the actual words you use. 9. Animation and gestures. Don’t be afraid to use your body, especially your hands, to use moderate gestures during conversation. Gestures send signals of enthusiasm and energy. Whenever you speak, you are essentially on stage, and appropriate gesturing helps you to communicate. 10. Ability to hold interest of others. In an interview, be prepared to discuss a variety of topics—not just the job you are applying for. And be sure to ask questions (prepare some in advance if necessary). 11. Commitment. This attribute has to do with caring passionately—about yourself, the other person, and the message you are trying to convey. If you convey that you can make a positive difference in the prospective workplace, you are much more likely to influence the interviewer and leave him or her with a lasting positive impression of you. 12. Ability to make others feel comfortable. In order to make others comfortable, you must first appear comfortable yourself. Practice looking more comfortable and relaxed by watching yourself in the mirror. Encouraging others to speak openly and freely also helps them to feel more comfortable and at ease with you. Dominating a conversation makes others feel uncomfortable very quickly. Asking others for their opinions, feelings, and values opens them up to you equally quickly. In an interview situation, it is usually a good idea to let the interviewer do most of the talking. Again, prepare some questions to get a two-way conversation going. All twelve elements are essential for good communication. They should work together in harmony, and each element should support the overall message you are communicating.

Picture the athlete at the starting line of a race—adrenaline pumping, energy flowing, muscles tightening, skin aglow with anticipatory perspiration, heart beating faster and faster, the mind focused on only one thing: the starter’s gun and the race. Now, picture the person about to enter a social gathering. He or she approaches the door, behind which a number of people are talking, laughing, having fun—adrenaline pumping, energy flowing, pulse beginning to quicken, the mind focused on anticipation: “What will happen when I enter the room?” “Will I see anyone I know?” “What will they think of me?” What do these situations have in common? The answer is anxiety. For the athlete, anxiety is channeled into energy that just may win the race. By allowing the anxiety to play a role in gearing him or her up for the race, the athlete is making good use of the natural fight-or-flight response. For the partygoer, it is not so clear. If that person is willing to let being “keyed up” or “excited” be a positive kind of energy flow, then any initial nervousness or uncertainty will remain manageable and nonthreatening. But if the physical sensations of anxiety become distracting and the thoughts obsessive, the party guest is in for a difficult time. Similarly, a person who prepares for an important meeting may feel a kind of nervous energy in gearing up for negotiations. But if that same person, although well prepared, allows interactive inhibition to keep him from suggesting a solution, questioning a point, or voicing an opinion, he will feel a real letdown. When holding back becomes a habit, the pervasive feeling of “Oh no, I did it again” may lead to a lack of enthusiasm that interferes with productivity and job satisfaction. The truth is, we all want to be heard without—if we can reasonably avoid it—being rejected or embarrassed. How to resolve this dilemma? First, by understanding anxiety in its simplest terms. The more you understand about anxiety, the more you will be able to control it. Remember, social anxiety is not some abstract phenomenon or indelible personality trait. It is an explainable dynamic that you can choose to control. Let’s look more closely at the athlete. For that person, in that situation, anxiety is normal and appropriate. In fact, it is crucial to effective performance. Without it, the physiological workings of the body would fall short of what is required. In the second example, anxiety is also appropriate. But it can become negative if the person begins to worry about what is going on inside the room: “What are they laughing about?” “Will anyone talk to me?” “Am I dressed right?” “Will I seem nervous?” At that point it’s the degree of incapacity—the extent to which the anxious feelings and thoughts prevent interacting—that becomes the most important issue. (In the workplace, these thoughts may run to “Have I done enough research?” “What if I can’t answer my boss’s questions?” “Can they tell I’m anxious?”)

PERSONAL PROFILE FOR EFFECTIVE COMMUNICATION Consider the following list of twelve characteristics that are central to communicating both in an interview and on the job. If you feel you are lacking in a particular category, you can use the explanations and suggestions given to enhance your interactive ability in the workplace. 1. Activation of PMA. Use positive thinking techniques such as internal coaching. 2. Physical appearance. Make sure to dress appropriately for the event. In most interviews, business attire (a suit or sport coat and tie for men; a suit, dress, or tailored pants for women) is recommended. What you wear to the interview communicates not only how important the event is to you but your ability to assess a situation and how you should behave in it. Appropriate grooming is essential, both in an interview and on the job. 3. Posture. Carry yourself with confidence. Let your posture communicate that you are a winner. Keep your face on a vertical plane, spine straight, shoulders comfortably back. By simply straightening up and using the diaphragmatic breathing you learned in Chapter 6 (which proper posture encourages), you will feel much better about yourself. Others will perceive you in a more positive light as well. 4. Rate of speech. Your rate of speech ought to be appropriate for the specific situation and person or persons it is intended for. Too fast is annoying, and too slow is boring. A good way to pace your speech is to speak at close to the rate of the person who is talking to you. 5. Eye contact. Absolutely essential for successful communication. Occasionally, you should avert your gaze briefly in order to avoid staring. But try not to look down at your lap or let your eyes wander all around the room as you speak. This suggests a lack of confidence and an inability to stay on track. 6. Facial expressions. You gain more credibility when you are open and expressive. The warmer personality will seem stronger and more confident. And perhaps most important, remember to smile in conversation. If you seem interested and enthusiastic, it will enhance the chemistry between you and the interviewer or your supervisor. You can develop the ability to use facial expressions to your advantage through a kind of biofeedback that makes use of the mirror and continuously experimenting in real life. Look at your reflection for several minutes. Practice being relaxed and create the expressions that are appropriate. Do you look interested? Alert? Motivated? Practice responding to an interviewer. Impress the “muscle memory” of these expressions into your mind.

To create new positive tracks, add this practice to your morning routine: Imagine 3-4 activities you have planned for the day State aloud your positive intentions for each one or write them in your journal Repeat these intentions a few minutes before you start each of these activities

Good times don’t always last. Great organizations can lose their momentum. Life and work are difficult for all of us. But we can choose our attitude. And we can seek common cause with those of like spirit who see positive potential in persons and in our fragile workplaces.

It seemed like a classic trap that women in the workplace find themselves in: We are put in positions without any real power, and yet we are expected to clean up the messes of those who are.

Janitorial cleaning has many benefits for businesses. By keeping your office or business clean, you can improve the health and safety of your employees and the appearance of your property. This blog post will discuss some of the top benefits of janitorial cleaning and how it can improve your business! What is Janitorial Cleaning? Janitorial cleaning is a professional cleaning typically performed by janitors or professional cleaners. This cleaning can involve everything from sweeping and mopping floors to cleaning bathrooms and kitchens. Businesses often hire janitorial cleaning services to keep their properties clean regularly. The Benefits of Janitorial Cleaning: Many benefits come along with janitorial cleaning, both for businesses and employees. Some of the top benefits include: Improved health and safety: One of the essential benefits of janitorial cleaning is enhanced health and safety for employees. Keeping your office or business clean can help prevent the spread of illness-causing bacteria and viruses. In addition, janitorial cleaning can help reduce the risk of slips, trips, and falls by keeping floors clean and free of debris. Improved appearance: Another benefit of janitorial cleaning is improved appearance. First impressions are essential; a clean office or business can make a good impression on customers, clients, and other visitors. A well-maintained property can also reflect positively on your company’s brand. Increased productivity: Janitorial cleaning can also lead to increased productivity in the workplace. Employees working in a clean and orderly environment tend to be more productive and efficient. Studies have shown that employees who work in clean offices are up to 15% more effective than those who work in cluttered or messy environments. Improved morale: Finally, janitorial cleaning can also improve employee morale. When employees feel good about their working environment, they are more likely to be happy and satisfied with their jobs. This, in turn, can lead to increased productivity and loyalty to your company. As you can see, many benefits come along with janitorial cleaning. If you want to improve your business, janitorial cleaning is a great place to start! Contact us at 954-341-4141 for more inforamtion.

Masses of women feel angry because they were encouraged by feminist thinking to believe they would find liberation in the workforce. Mostly they have found that they work long hours at home and long hours at the job. Even before feminist movement encouraged women to feel positive about working outside the home, the needs of a depressed economy were already sanctioning this shift. If contemporary feminist movement had never taken place masses of women would still have entered the workforce, but it is unlikely that we would have the rights we have, had feminists not challenged gender discrimination. Women are wrong to “blame” feminism for making it so they have to work, which is what many women think. The truth remains that consumer capitalism was the force leading more women into the workforce. Given the depressed economy white middle-class families would be unable to sustain their class status and their lifestyles if women who had once dreamed solely of working as housewives had not chosen to work outside the home.

The other possibility is that you're learning something about your colleagues or your organization that suggests that you're not in a job that is a good fit with your personal values and goals. If you're sharing sincere concerns, ideas, and ambitions for the organization, and others are indifferent, turned off, or disparaging, then you may want to look for an opportunity where you will have colleagues who appreciate your commitment to making a positive difference at work.

People don’t resist change; they resist being changed.” Humans welcome change when expecting it will lead to a positive outcome.

A positive workplace culture is built upon active civility among all employees and their colleagues, in words and in deeds. Another critical aspect of a positive workplace community is the active provision of social support, with people knowing they can turn to others for advice and help when they need it, and in turn providing that needed assistance to their colleagues. Mutual respect, responsiveness, and trust are essential for these mutually supporting behaviors to take place.

I have lost track of the number of times when I chatted with DEI professionals or even diversity hires of different races and backgrounds who painfully told me that they are put in a position that makes them incapable of making any meaningful changes in their workplace. That their job is primarily to be tokenized and make the institution look and feel good, but in reality they – and any diverse person in their workplace – feel totally paralyzed in environments that look good, but are in fact extremely controlled by the few privileged at the top. [From “The Trump Age: Critical Questions” published on CounterPunch on June 23, 2023]

Taft-Hartley had excluded foremen and supervisors from labor-law coverage, which made workplace unity more difficult because fewer new jobs were blue-collar in character and more positions in the emerging service fields were designated as supervisory, meaning

Wandering Thoughts: Wandering thoughts are like bad GPS directions - they lead us straight through Frowntown to Unhappyville. Let's recalibrate to the present for a happier journey.

Choose Your Focus: Thoughts are like pop-up ads - we don't have to click on every one.

Old Dog, New Trick: Old dogs CAN learn new tricks. People, too. The real trick for old AND young is simply deciding to. So, what have you learned today?

Thoughts Are Not Facts: Our mind is a thought factory, not a truth factory. Just because it's in our head doesn't mean it's in our heart.

Addressing Issues Head-On: A pebble in your shoe is just a rock's way of trying to get a foot in the door. Deal with it now!

Inspire Or Expire: If you're leading and no one is following, you're not the leader - you're the loner. Learn how to lead from a ‘leader’ or the leadership is a goner!

Embracing the Power of Now: Someday is a lie, today is the truth. Someday is a thief that steals the present while promising a better tomorrow. Do it now, Today.

Now Not Someday: Someday is a lie, today is the truth. Someday is a thief that steals the present while promising a better tomorrow. Do it now, Today.

He brought his other hand to my belly, cupping it from both sides. The position we were in was more proximate than suitable for a workplace, but there was no part of me that felt the urge to ask him to step away. My breaths came in short pants, and Elliot’s warmed the parts of my belly he wasn’t touching. “She’s been hearing my voice all this time,” he murmured. “Yep. I’d say she’s formed an opinion of you.” My fingers twitched again, this time with the need to run them through his thick, dark hair and ruffle it up a little. “Lucky for me, she won’t be able to tell me for a couple years.” I laughed again, jouncing my belly. “I don’t think you have to worry about that. She won’t be hanging around the office too much.” I hoped. If I didn’t figure out how to afford day care along with my house payments and the contractor, I might have to put Baby Girl in my drawer and cross my fingers Elliot didn’t notice. Just like that, a bucket of cold reality splashed over me. “Right.” He shook his head. “Right, of course.” Like reality had fallen on him too, Elliot rose to his feet and circled to the other side of his desk. He stood there, focused on his screen, clicking his mouse.

Happier Together: There are no perfect marriages; just two flawed people refusing to walk away—who discover they're happier together! —Note to Self Chronicles Smiles | Life Lessons | Insights — TonyBrigmon.com

DENIAL OF EMOTIONS Our culture does not handle emotions well. We like folks to be happy and fine. We learn rituals of acting happy and fine at an early age. I can remember many times telling people “I’m fine,” when I felt like the world was caving in on me. I often think of Senator Edmund Muskie, who cried on the campaign trail when running for president. From that moment on he was history. We don’t want a president who has emotions. We would rather have one who can act! Emotions are certainly not acceptable in the workplace. True expression of emotions that are not “positive” are met with disdain.

Recognition is largely about behavior. “Catch them doing what you want and recognize it,” the books say. Appreciation, conversely, focuses on performance plus the employee’s value as a person. Recognition is about improving performance and focuses on what is good for the company. Appreciation emphasizes what is good for the company and good for the person (which may sometimes mean helping them find a position that is better for them than their current role). The relational direction of recognition is top-down, coming from leadership.

What is workplace optimism? If you think it’s viewing the proverbial glass half full through rose-colored glasses and thinking positive thoughts, you’re mistaken. It is more than a positive attitude. Workplace optimism shapes attitudes. It shapes a person’s and even a team’s spirit. It is the spark that fuels esprit de corps. It evokes positive emotions in team members toward their work and others. Workplace optimism is a characteristic of climate. The climate feels optimistic. People are inspired by their work and the possibilities inherent in it. Workplace optimism is the belief that good things will come from hard work. Research shows that you can transform the work experience by focusing on the best positive potential realities.9 Rather than spend time focusing on what’s wrong or missing in the workplace, you can choose to focus on what’s right and possible in the workplace. Rather than ignoring the climate, you can observe how it’s influencing work quality and relationships. You can transform the work experience by simply recognizing and leveraging human nature.

No child can avoid emotional pain while growing up, and likewise emotional toxicity seems to be a normal by-product of organizational life—people are fired, unfair policies come from headquarters, frustrated employees turn in anger on others. The causes are legion: abusive bosses or unpleasant coworkers, frustrating procedures, chaotic change. Reactions range from anguish and rage, to lost confidence or hopelessness. Perhaps luckily, we do not have to depend only on the boss. Colleagues, a work team, friends at work, and even the organization itself can create the sense of having a secure base. Everyone in a given workplace contributes to the emotional stew, the sum total of the moods that emerge as they interact through the workday. No matter what our designated role may be, how we do our work, interact, and make each other feel adds to the overall emotional tone. Whether it’s a supervisor or fellow worker who we can turn to when upset, their mere existence has a tonic benefit. For many working people, coworkers become something like a “family,” a group in which members feel a strong emotional attachment for one another. This makes them especially loyal to each other as a team. The stronger the emotional bonds among workers, the more motivated, productive, and satisfied with their work they are. Our sense of engagement and satisfaction at work results in large part from the hundreds and hundreds of daily interactions we have while there, whether with a supervisor, colleagues, or customers. The accumulation and frequency of positive versus negative moments largely determines our satisfaction and ability to perform; small exchanges—a compliment on work well done, a word of support after a setback—add up to how we feel on the job.28

Workplace optimism is simply a place to start to make a difference for your people and for the business. It’s a leadership opportunity that can turn work into a contribution to people’s lives. Additionally, it can positively shape how people view and experience working on your team or in your company.

You’ve now read the central elements to an optimistic climate, but what exactly does it look like? Here’s what it looks like when it takes root and positively transforms the work environment:37 1. People anticipate good things will come from their work. 2. Personal and professional goals are achieved. 3. Personal and professional worlds are integrated. 4. People make satisfying progress with their work. 5. Financial metrics are achieved. 6. People are viewed as significant and the heart of success. 7. Values-based leadership guides actions and decisions. 8. Partnership and collaboration replaces hierarchy-driven interactions. 9. Community building is encouraged. 10. Organizational and personal purpose guide decisions. 11. Strengths are maximized. Keep in mind that the vibe in your team is constantly changing. So the conditions listed above may not all be present at the same time. That’s okay. What you choose to focus on based on the needs of your team will influence heavily what emerges as important.

Sustain a positive outlook. Cultivate a can-do spirit, and you will be an inspiration to employees. And, when that's a tall order, fake it until you make it! • Be known as a fair person. Employees want to be treated fairly, and you must take the necessary steps to make sure they feel that is the case. • Keep an eye on morale. Morale at the workplace can be affected positively or negatively by an incident that, although it might seem insignificant to you, might be very important to your employees. A contented group of employees will do more and better work than an unhappy group. • Set an example. If you want your employees to work hard and succeed, then set an example by doing so yourself. Be a spectacular role model! • Take responsibility for your actions. If something goes wrong and it's your fault, step up to the plate and acknowledge whatever it is that went wrong and why. • Maintain your sense of humor. Don't take yourself too seriously, and don't be in such a hurry that you haven't got time to tell or listen to a positive (tasteful) story. Studies suggest laughter and good humor go a long way in helping employees function well in the workplace. • Acknowledge good work through praise. Everyone wants to hear “well done” now and then, so make sure you acknowledge good work. Say it privately and say it within earshot of others, too. • Give credit for ideas. If one of your employees comes up with a great idea, by all means give that person the credit he or she deserves. Don't allow anyone to take an employee's idea and pass it off as his own. (Managers are sometimes accused of stealing an employee's idea; be scrupulous about avoiding even a hint of such a thing.) Beyond the basic guidelines listed above, a good manager must possess other positive qualities: • Understanding: Conventional wisdom dictates that you walk in someone else's shoes before you judge her. Keep that in mind when dealing with people in the workplace. • Good communication skills: Keep your communication skills in good working order. You might want to join speaking organizations to learn how to be a better public speaker. But don't stop there. You communicate when you send a memo, write e-mail, and lead a meeting. There's no such thing as being a “perfect” communicator. An excellent manager will view the pursuit of this art as a work in progress. • Strong listening skills: When was the last time you really listened to someone when he was talking to you? Did you give him your full, undivided attention, or was your mind thinking about five other different things? And when you are listening, do you really know what it is people are trying to tell you? (You might have to ask probing questions in order to get the message.) • Leadership: Employees need good leaders to help guide them, so make sure your leadership skills are enviable and on-duty. • Common sense: You'll need more than your fair share if you expect to be a good manager of people. Some managers toss common sense out the window and then foolishly wonder what happened when things go wrong. • Honesty: Be honest and ethical in all of your business dealings — period! • A desire to encourage: Encouragement is different than praise. Encouragement helps someone who hasn't yet achieved the goal. Employees need your input and encouragement from time to time in order to be successful, so be prepared to fill that role.

Kim stayed for as long as she could stand it but, in the end, decided that the entire industry had a perennial dose of priapism, and moved on.

jobs that require employees to display (positive) emotions that they may not actually be feeling can be psychologically demanding and stressful.

Now I know this might be alarming, especially given that this book is written for those of you pushed and pulled in the middle layer of a hierarchy. I’m not advocating that the work of those once-labeled managers go away. I’m advocating that you fulfill a higher calling than looking over the shoulders of your employees to see that they get their work done. The higher calling that I’m whispering not so quietly into your ear is to create an environment that positions people to do their best work and also become better human beings. I know that some of you will find this book supporting what you’re already doing. In short, you’re not commanding anyone. You’re coming alongside people and learning how best to support them. I believe you’ll find the elements of an optimistic workplace to be a good addition to your leadership repertoire and philosophy.

For instance, if a Black person is watching tv, instead of being bombarded by anti-Black images and messages hour after hour, they should be able to relax and be at peace in the knowledge that Black people control the media.  When their children go off to school in the morning, Black parents and other members of their community who provide love and support for their children, should be able to know that the teachers won’t be anti-Black and won’t fill their children’s heads with ideas that make them hate themselves or feel less worthy and less valuable.  The Black community should be confident that their children are being taught their history, their ideas (Black Thought), and are being told they are beautiful and good.  There shouldn’t be any worries about schoolmates of another race making their children feel inferior.  When they grow up and go to college, Black students should be confident that Black administrators and Black professors have created an environment and curriculum which encourages their entire educational development, not only providing skills for the workplace but nurturing their minds and their sense of community.  And when these students go out into the workplace, they should be confident that Black-controlled industries will be hiring them with Black managers in charge.  Racism will become a non-factor. Most significantly, when Black people have control over their community and have Black citizenship they won’t be forced to go through every day under the constant terror of being harassed, brutalized and killed by the police.  The psychological weight that would be lifted from them would be historic.  A new sense of energy and security could be channeled into self-affirmation and community-building.  I have little doubt that such a moment in history would lead to unprecedented strong race relations between citizens of this Black nation and whites in the current nation.  It’s almost impossible to have truly strong or positive race relations when one group is constantly required to bear the burden of oppression, and the other group feels the need to ignore or deny the existence of this oppression while also enforcing it.  The levels of tension and dishonesty are an enormous drain on everyone involved.  What a sweet and beautiful day it would be when Black people would simply not have to think about whites anymore.  In the same way that amerikans spend so little of our time thinking about Lithuanians or Norwegians.  And when you aren’t forced to think about someone, or forced to live the way they tell you to live, it’s a pleasure to get together and visit voluntarily.  Black people and Europeans on this continent (amerikans) would still talk to one another.  We might even still live in the same neighborhoods.  But the difference is that Black people would be their own people.  They would no longer be surrounded by the circle of whiteness.  The black dot on the white page: the exception to the rule.  White rule.  Black people would be a nation.  An entity unto themselves.  They would not be required to imagine themselves within the context of whiteness.  Their minds would be freed from the perpetual interpretation of every action and word (it seems even every thought) through whiteness.  Africans (Black people) would simply be Africans.  A people defined by their own terms, their identity neither within nor without the boundaries of whiteness.

Many organizational leaders and human resource managers complain that Millennials are hard to manage. Indeed, this generation has grown up in the disruptive world of the Internet, where people’s influence is based on contribution and reputation, not position. Why would they want to put up with anything other than self-management in the workplace? Why would anyone else, for that matter?

Lui did not get that idea out of the air; though whether it was true or not remains a subject of debate. "The supermom is fading fast—doomed by anger, guilt, and exhaustion," Newsweek reported in 1988. "A growing number of mothers" believe "that they can't have it all." Yet in her book Backlash, Susan Faludi points out that the survey on which Newsweek based the article revealed nothing of the sort. It found that 71 percent of mothers at home would prefer to work and 75 percent of the working mothers would go on working even if their financial needs could be otherwise met. Faludi also reports that Good Housekeeping's 1988 "New Traditionalist" ad campaign, which featured born-again housewives happily recovering from the horrors of the workplace, was based on neither hard facts nor even opinion polls. The two opinion studies by the Yankelovich organization, which had allegedly buttressed Good Housekeeping's position, had, in fact, showed no evidence that women were either leaving work or wanted to leave.

Positive emotions such as joy and enthusiasm increase workplace innovation, efficiency and competitiveness. A positive atmosphere in the workplace has a positive impact on the bottom line. It is a veritable gold mine.

The relationship between nurturance and moral self-interest can be seen most clearly in nurturant forms of business practice. It involves the humane treatment of employees, the creation of a safe and humane workplace, social and ecological responsibility, fairness in hiring and promotion, the building of a work community, the development of excellent communication between employees and management and between the company and its customers, opportunities for employee self-development, a positive role in the larger community, scrupulous honesty, a regard for one’s customers and for the public, and excellent customer service. Policies such as these have increased the productivity and success of many businesses. They are models of how Nurturant Parent morality can function to help businesses be successful and to allow owners, investors, and employees to seek their self-interest within this moral system. Moral

Questioning is important for breakthrough innovation that in future companies will have a CXO level Position that leads all the interesting innovation - CQO Chief Questioning Officer.

Tripp manipulated Monica, but Monica herself had manipulated her way to the president as much as the president schemed to ensnare her. I’d seen it all—or at least enough. But Monica was a pretty, spoiled girl; the president wasn’t. He knew damn well what he was doing to her emotionally and physically and to her reputation. He couldn’t have cared less. People like Monica and the entire Clinton Machine should never have had access to classified national security–related intelligence or enjoyed leadership positions. Their irresponsibility had consequences. Good men died from it—both in Mogadishu and Benghazi. We had friends die from exhaustion or from falling asleep at the wheel while ensuring the Secret Service mission of protecting the president. To die for a man of character—I can live with that. Scott Giambattista got shot to protect the president. Everyone watched the Clinton scandal shit show play out in Congress, in the media, and in the Oval Office, and every night in America’s living rooms. All the Clintons’ successes can be credited to men and women of character like Leon Panetta, Nancy Hernreich, and Betty Currie. The Clintons’ failures all point to themselves. The president and Mrs. Clinton were purely business partners. I believe from their movements and interactions that Mrs. Clinton knew of the affairs. But I do believe she was surprised by her partner’s stooping to romancing someone the age of their daughter and was furious that he besmirched the brand. Politically it was unthinkable. How could anyone excuse his womanizing and workplace conduct?

The responsibilities, work, position and the authority which comes with it can keep you happy for a period of time. But what makes us come out of our warm bedding & blankets in these cold and chilly mornings are the people we work and toil with. It's not the place which is pleasant or not. It's the people we converse & associate us with. And foremost it's You.

It can't be taught to all, but people who deliver exceptional work, merely by relaying their passion through what they say and do in the workplace, are priceless.

A smart way of using your hands to make you look more interesting, thoughtful, and self-assured is to steeple your hands and fingers. Try using it strategically in formal environments or workplaces to show confidence and consideration.

When you are fully present and engaged in your workplace, you will demonstrate that you care about the success of your organization, are a team player, have a can-do attitude, and will go the extra mile to fulfill and exceed expectations.

In addition to the external barriers erected by society, women are hindered by barriers that exist within ourselves. We hold ourselves back in ways both big and small, by lacking self-confidence, by not raising our hands, and by pulling back when we should be leaning in. We internalize the negative messages we get throughout our lives - the messages that say it's wrong to be outspoken, aggressive, more powerful than men. We lower our own expectations of what we can achieve. We continue to do the majority of the housework and child care. We compromise our career goals to make room for partners and children who may not even exist yet. Compared to our male colleagues, fewer of us aspire to senior positions. This is not a list of things other women have done. I have made every mistake on this list. At times, I still do. My argument is that getting rid of these internal barriers is critical to gaining power. Others have argued that women can get to the top only when the institutional barriers are gone. This is the ultimate chicken-and-egg situation. The chicken: Women will tear down the external barriers once we achieve leadership roles. We will march into our bosses' offices and demand what we need, including pregnancy parking. Or better yet, we'll become bosses and make sure all women have what they need. The egg: We need to eliminate the external barriers to get women into those roles in the first place. Both sides are right. So rather than engage in philosophical arguments over which comes first, let's agree to wage battles on both fronts. They are equally important. I am encouraging women to address the chicken, but I fully support those who are focusing on the egg. Internal obstacles are rarely discussed and often underplayed. Throughout my life, I was told over and over about inequalities in the workplace and how hard it would be to have a career and a family. I rarely heard anything, however, about the ways I might hold myself back. These internal obstacles deserve a lot more attention, in part because they are under our own control. We can dismantle the hurdles in ourselves today. We can start this very moment.

Bakke recounts an earlier anecdote that explains how his view on work was shaped from early childhood—one of a strand of many experiences that would determine his vocation to create organizations that make work fun and fulfilling: On this particular day, my mother had organized the evening work in her usual style. The kitchen was abuzz with activity. I was 16 years old and charged with cooking creamed peas for supper. My younger brother was carrying wood from the shed to the storage area next to the kitchen. Kenny’s older sisters [Kenny and his sisters were foster children at the Bakke home] were clearing dirty cooking dishes and setting the table with dinner ware. …. No one was paying attention to Kenny. …. Suddenly the two-year-old … picked up the spoon on his tray. “I want jobs, I want jobs, I want jobs,” he chanted as he pounded his spoon. I think this little guy with a crooked smile and troubled past was saying, “I want to contribute. I can make a difference. I want to be part of the team. I’m somebody. I want to have fun working, too!” Over the years, I have reflected on that moment and come to believe that it captures the early and substantial influence Mom had on my concept of fun in the workplace. Somehow, she created an environment in which everyone was energized, not from fear of punishment or promise of reward, but from a desire to accomplish something positive. She had unbridled confidence in our ability to accomplish the tasks at hand. … She gave us enormous freedom to work and make decisions. Somehow she made work so attractive that even an abused two-year-old wanted desperately to pitch in for the sheer joy and excitement of it.41

Some observers, notably Farah Azari, have remarked upon the way that orthodox, traditional Shi‘ism has worked in the past to repress women and female sexuality in Iran, linking that to male anxiety in periods of social and economic change. There are still books to be written on the other distortions this has caused historically.26 The success of women’s education, and the greatly expanded importance of women in the workplace and in the economy, is a huge social and cultural change in Iran—one that in time, and combined with other factors, is likely to have profound consequences for Iranian society as a whole. Surveys have indicated that this is already emerging in more liberal attitudes toward education, the family, and work.27 There are parallel changes in attitude away from religion toward more secular, liberal, and nationalistic positions.28 Some clerics among the ulema are challenging the religious judgments on the status of women that were pushed through into law at the time of the revolution. These developments are not peripheral but are absolutely central to the future of the country.