Player Development Quotes

You were designed to be very smart, Max,' she told me. 'We electrically stimulated your synaptic nerve endings while your brain was developing.' (The director) And yet I still can't program my DVD player,' I said." (Max)

I'm quite certain that if the rest of the world vanished overnight and the development of cricket were left in Australian hands, within a generation, the players would be wearing shorts and using the bats to hit each other, and the thing is, it'd be a much better game for it.

Sometimes parents don't find what they're looking for it their child, so they plant seeds for what they'd like to grow there instead. I've witnessed this with the former hockey player who takes his son out to skate before he can even walk. Or in the mother who gave up her ballet dreams when she married, but now scrapes her daughter's hair into a bun and watched from the wings of the stage. We are not, as you'd expect, orchestrating their lives; we are not even trying for a second chance. We are hoping that if this one thing takes root, it might take up enough light and space to keep something else from developing in our children: the disappointment we've already lived.

When everyone believes they are the life coaches, who are the players?

Maybe every time an intelligent species grew advanced enough to invent a global computer network, they would then develop some form of social media, which would immediately fill these beings with such an intense hatred for one another that they ended up wiping themselves out within four or five decades.

Something as superfluous as "play" is also an essential feature of our consciousness. If you ask children why they like to play, they will say, "Because it's fun." But that invites the next question: What is fun? Actually, when children play, they are often trying to reenact complex human interactions in simplified form. Human society is extremely sophisticated, much too involved for the developing brains of young children, so children run simplified simulations of adult society, playing games such as doctor, cops and robber, and school. Each game is a model that allows children to experiment with a small segment of adult behavior and then run simulations into the future. (Similarly, when adults engage in play, such as a game of poker, the brain constantly creates a model of what cards the various players possess, and then projects that model into the future, using previous data about people's personality, ability to bluff, etc. The key to games like chess, cards, and gambling is the ability to simulate the future. Animals, which live largely in the present, are not as good at games as humans are, especially if they involve planning. Infant mammals do engage in a form of play, but this is more for exercise, testing one another, practicing future battles, and establishing the coming social pecking order rather than simulating the future.)

I am quite certain that if the rest of the world vanished overnight and the development of cricket was left in Australian hands, within a generation the players would be wearing shorts and using the bats to hit each other.

Men of our generation often disappear once they’ve got a woman to say ‘I love you’ back to them, because it’s almost like they’ve completed a game. Because they’re the first boys who grew up glued to their PlayStations and Game Boys, they weren’t conditioned to develop any sense of honour and duty in adolescence the way our fathers were. PlayStations replaced parenting. They were taught to look for fun, complete the fun, then get to the next level, switch players or try a new game. They need maximum stimulation all the time. ‘I love you’ is the relationship equivalent of Level 17 of Tomb Raider 2 for a lot of millennial men.

In New Orleans after Katrina, some of the key players who now surround Trump showed to what lengths they will go to decimate the public sphere and advance the interests of real estate developers, private contractors, and oil companies.

It’s not weird that you watched it. It’s weird that it’s the start of a conversation. I just . . . I’m still getting used to this. Before Project Hot Chick, I just knew you as the dorky little sister. Now you’re this . . . porn-watching woman who had a breast reduction and develops theories about hymen restoration. It’s an adjustment.” That, and I find you almost irresistible, I thought.

What if my job as a coach isn’t so much to force or coerce performance as it is to create situations where players develop the confidence to set their talents free and pursue their potential to its full extent?

I was even beginning to wonder if the invention of a worldwide social network was actually the “Great Filter” that theoretically caused all technological civilizations to go extinct, instead of nuclear weapons or climate change. Maybe every time an intelligent species grew advanced enough to invent a global computer network, they would then develop some form of social media, which would immediately fill these beings with such an intense hatred for one another that they ended up wiping themselves out within four or five decades. Only time would tell.

Game developers know better than anyone else how to inspire extreme effort and reward hard work. They know how to facilitate cooperation and collaboration at previously unimaginable scales. And they are continuously innovating new ways to motivate players to stick with harder challenges, for longer, and in much bigger groups. These crucial twenty-first-century skills can help all of us find new ways to make a deep and lasting impact on the world around us.

I go to New York City, the Tournament of Champions, a significant milestone because it’s a clash of the top players in the world. Once more I square off against Chang, who’s developed a bad habit since we last met. Every time he beats someone, he points to the sky. He thanks God—credits God—for the win, which offends me. That God should take sides in a tennis match, that God should side against me, that God should be in Chang’s box, feels ludicrous and insulting. I beat Chang and savor every blasphemous stroke.

There is a belief, current in many countries, which has been elevated to the rank of an official article of faith in the United States, that free competition is itself a homeostatic process: that in a free market the individual selfishness of the bargainers, each seeking to sell as high and buy as low as possible, will result in the end in a stable dynamics of prices, and with redound to the greatest common good. This is associated with the very comforting view that the individual entrepreneur, in seeking to forward his own interest, is in some manner a public benefactor and has thus earned the great rewards with which society has showered him. Unfortunately, the evidence, such as it is, is against this simpleminded theory. The market is a game, which has indeed received a simulacrum in the family game of Monopoly. It is thus strictly subject to the general theory of games, developed by von Neumann and Morgenstern. This theory is based on the assumption that each player, at every stage, in view of the information then available to him, plays in accordance with a completely intelligent policy, which will in the end assure him of the greatest possible expectation of reward.

This development signified also that jazz would someday have to contend with the idea of its being an art (since that was the white man's only way into it). The emergence of the white player meant that Afro-American culture had already become the expression of a particular kind of American experience, and what is most important, that this experience was available intellectually, that it could be learned.

But we also figured out how to do science, which helped us develop technology.

No matter how hard we worked to blood youngsters, Barcelona is still able to do this better than any club. The way they develop boys into some of the best players in the world is breathtaking.

We teach our players, in response to any situation they face, to press pause and ask: What does this situation require of me? Pressing pause gives you time to think. It gets you off autopilot and helps you gain clarity about the outcome you are pursuing, the situation you are experiencing, and the Above the Line action you need to take to achieve the outcome. There are two important benefits of pressing pause: A) It helps you avoid doing something foolish or harmful B) It focuses you on acting with purpose to accomplish your goals A productive pause could last only a split second, which helps you regain your focus and take control of your action. It could last an hour, a day, or longer. The purpose is to take the time necessary to be intentional about the way you think and act. Pressing pause does not come naturally; it is a skill that must be developed. The more you practice, the more skilled you become at being able to identify how and when to use it effectively.

Create the highest possible operating standards, develop the character of your players, develop the culture of your team and, as the title of Walsh’s book proclaims, The Score Takes Care of Itself.

I am completely an elitist in the cultural but emphatically not the social sense. I prefer the good to the bad, the articulate to the mumbling, the aesthetically developed to the merely primitive, and full to partial consciousness. I love the spectacle of skill, whether it's an expert gardener at work or a good carpenter chopping dovetails. I don't think stupid or ill-read people are as good to be with as wise and fully literate ones. I would rather watch a great tennis player than a mediocre one, unless the latter is a friend or a relative. Consequently, most of the human race doesn't matter much to me, outside the normal and necessary frame of courtesy and the obligation to respect human rights. I see no reason to squirm around apologizing for this. I am, after all, a cultural critic, and my main job is to distinguish the good from the second-rate, pretentious, sentimental, and boring stuff that saturates culture today, more (perhaps) than it ever has. I hate populist [shit], no matter how much the demos love it.

Especially noteworthy is his comment that new people added late in a development project must be team players willing to pitch in and work within the process, and not attempt to alter or improve the process itself!

Imagine if we taught baseball the way we teach science. Until they were twelve, children would read about baseball technique and history, and occasionally hear inspirational stories of the great baseball players. They would fill out quizzes about baseball rules. College undergraduates might be allowed, under strict supervision, to reproduce famous historic baseball plays. But only in the second or third year of graduate school, would they, at last, actually get to play a game. If we taught baseball this way, we might expect about the same degree of success in the Little League World Series that we currently see in our children’s science scores.

The artistically inclined delight in the Game because it provides opportunities for improvisation and fantasy. The strict scholars and scientists despise it – and so do some musicians also – because, they say, it lacks that degree of strictness which their specialties can achieve. Well and good, you will encounter these antinomies, and in time you will discover that they are subjective, not objective – that, for example, a fancy-free artist avoids pure mathematics or logic not because he understands them and could say something about them if he wished, but because he instinctively inclines toward other things. Such instinctive and violent inclinations and disinclinations are signs by which you can recognize the pettier souls. In great souls and superior minds, these passions are not found. Each of us is merely one human being, merely an experiment, a way station. But each of us should be on the way toward perfection, should be striving to reach the center, not the periphery. Remember this: one can be a strict logician or grammarian, and at the same time full of imagination and music. One can be a musician or Glass Bead Game player and at the same time wholly devoted to rule and order. The kind of person we want to develop, the kind of person we aim to become, would at any time be able to exchange his discipline or art for any other. He would infuse the Glass Bead Game with crystalline logic, and grammar with creative imagination. That is how we ought to be. We should be so constituted that we can at any time be placed in a different position without offering resistance or losing our heads.

The most important part of the development process, and the part that is so often missing, is the leader's commitment to constantly “reminding” an employee if she is not yet doing what is needed. Without this, improvement will not occur.

A successful partnership is like a winning basketball team made up of two deaf individuals with fully developed and interchangeable sets of skills. Each player has to know not just how to shoot but also how to dribble, pass and defend. That doesn't mean there aren't weaknesses or differences you will compensate for in each other. It's just that together you'll have to cover the full court keeping yourselves versatile over time. A partnership doesn't actually change who you are even as it challenges you to be accommodating of another person's needs... The change is in what is between us, the million small adjustments, compromises and sacrifices, we've each made in order to accommodate the close presence of the other.

Any business that wanted to set up shop inside the OASIS had to rent or purchase virtual real estate (which Morrow dubbed “surreal estate”) from GSS. Anticipating this, the company had set aside Sector One as the simulation’s designated business zone and began to sell and rent millions of blocks of surreal estate there. City-sized shopping malls were erected in the blink of an eye, and storefronts spread across planets like time-lapse footage of mold devouring an orange. Urban development had never been so easy.

It’s been said that when one of Wooden’s players asked, “Coach, what happens if I point to the player who gave me the assist and he isn’t watching?” Coach Wooden replied, “He will always be watching.” People desire validation and encouragement. It’s human nature.

I’ve witnessed this with the former hockey player who takes his son out to skate before he can even walk. Or in the mother who gave up her ballet dreams when she married, but now scrapes her daughter’s hair into a bun and watches from the wings of the stage. We are not, as you’d expect, orchestrating their lives; we are not even trying for a second chance. We’re hoping that if this one thing takes root, it might take up enough light and space to keep something else from developing in our children: the disappointment we’ve already lived.

Rereading the texts of terror as a young woman, I kept anticipating some sort of postscript or epilogue chastising the major players for their sins, a sort of Arrested Development–style “lesson” to wrap it all up—“And that’s why you should always challenge the patriarchy!” But no such epilogue exists.

There's a strange uniformity in the vocabulary European soccer fans use to hate black people. The same primate insults get hurled. Although they've gotten better over time, the English and Italians developed the tradition of making ape noises when black players touched the ball. The Poles toss bananas on the field. This consistency owes nothing to television, which rarely shows these finer points of fan behavior. Nor are these insults considered polite to discuss in public. This trope has simply become a continent-wide folk tradition, transmitted via the stadium, from fan to fan, from father to son.

What a waste of time it would be to insist that everyone develop each of the specialties we call upon to an equal level. We'd get bogged down in remedial training programs, trying to get the cornet players up to speed with the computer programmers, sacrificing the tends to be exceptional in so many individual situations in order to be average in all of them.

I have a whole regimental intelligence service that’s developed a fine line in rumour-mongering and story-placing over the last few years, and the ear of every media player you’ve courted so assiduously over the decades; they will ask the questions we’ve suggested, they will listen, and they will repeat what we tell them. The issue is whether people believe it.

The flipper bat was quite a breakthrough because it gave the player a true means of exercising and developing skill. You could aim at targets now, rather than in the old days when you popped the ball up and just shook the shit out of the table and hoped that it went in the right hole or hit the right thing. The use of the flipper bat is probably the greatest breakthrough ever in pinball. —Eddie

like the culture developed by Coach Steve Kerr for my beloved Golden State Warriors. Even though he helms a team, Steve believes that having good people is more important that just having good basketball players; he understands that players come and go, but the ethos on the court gets passed down from one game and one season to another. The best teams play together like a family who trust one another to have their back.

Suppose a country starts its independence with the three economic characteristics that globally make a country prone to civil war: low income, slow growth, and dependence upon primary commodity exports. It is playing Russian roulette. That is not just an idle metaphor: the risk that a country in the bottom billion falls into civil war in any five-year period is nearly one in six, the same risk facing a player of Russian roulette.

I bumped into every kind of disappointment, and was frustrated at every turn. Roles promised me were given to other players, pictures that offered me a chance were shelved, no one was particularly interested in me, and I had not developed a strength of personality to make anyone believe I had special talents. I wanted so desperately to succeed that I drove myself relentlessly, taking no time off for pleasures, or for friendships.” - Jean Arthur

Professional game developers will tell you that if you want someone to stick with a game, you have to give them an opportunity to be successful in the first few minutes. A player who wanders around a new game without a clear sense of purpose is not going to have as much fun as someone with a goal. And a player with no idea what actions they can take in the game is not going to stick around very long. The same thing is true, I’ve found, for thinking about the future.

It was Marx, with his love of avant-garde instrumental music, who played Brian Eno, John Cage, Terry Riley, Miles Davis, and Philip Glass on his CD player while Sadie and Sam worked. It was Marx who suggested they reread The Odyssey and The Call of the Wild and Call It Courage. He also had them read the story structure book The Hero’s Journey, and a book about children and verbal development, The Language Instinct. He wanted the pre-verbal Ichigo to feel authentic, to have details that came from life.

I must admit that some people are better at being team players, at embracing those five behaviors, than others. They're not born that way, but either through life experiences, work history, or a real commitment to personal development, they come to possess the three underlying virtues that enable them to be ideal team players: they are humble, hungry, and smart. As simple as those words may appear, none of them is exactly what they seem. Understanding the nuances of these virtues is critical for applying them effectively.

Whenever the story of John Wooden’s life gets told, his years at UCLA before he started winning championships are usually characterized as a period of struggle. Wooden didn’t view them that way. He was a diligent, persistent man. He enjoyed developing his craft, one small lesson plan at a time. “Little things add up, and they become big things. That’s what I tried to teach my players in practice,” he said. “You’re not going to make a great improvement today. Maybe you’ll make a little bit. But tomorrow it’s a little more, and the next day a little more.

You mean, if you lose a game… you have… these things done to you?” “Exactly. One might bet, say, the loss of a finger against aggravated male-to-apex rectal rape.” Gurgeh looked levelly at the machine for a few seconds, then said slowly, nodding, “Well… that is barbaric.” “Actually it’s a later development in the game, and seen as a rather liberal concession by the ruling class, as in theory it allows a poor person to keep up in the bidding with a rich person. Before the introduction of the physical license option, the latter could always outbid the former.

around the turn of the century. I was even beginning to wonder if the invention of a worldwide social network was actually the “Great Filter” that theoretically caused all technological civilizations to go extinct, instead of nuclear weapons or climate change. Maybe every time an intelligent species grew advanced enough to invent a global computer network, they would then develop some form of social media, which would immediately fill these beings with such an intense hatred for one another that they ended up wiping themselves out within four or five decades.

Global health players can become impervious to critique as they identify emergencies, cite dire statistics, and act on their essential duty of promoting health in the name of "humanitarian reason" or as an instrument of economic development, diplomacy, or national security. We are left, however, with an open-source anarchy around global health problems--a policy space in which new strategies, rules, distributive schemes, and the practical ethics of health care are being assembled, experimented with, and improvised by a wide array of deeply unequal stakeholders

What if the people we trust most deeply and depend on most strongly did not believe that we are capable of finalizing this game without their help? What if these people continuously step into the game and command your opponent's every movement? More importantly, what if they don’t want to know the answer or even don’t believe there is an answer to the most important question? What if you stop helping the game developers determine how to improve their games and you start creating your own game? What makes a player quit playing? The sign of mastery or a better game.

Human beings were never meant to participate in a worldwide social network comprised of billions of people. We were designed by evolution to be hunter-gatherers, with the mental capacity to interact and socialize with the other members of our tribe—a tribe made up of a few hundred other people at most. Interacting with thousands or even millions of other people on a daily basis was way too much for our ape-descended melons to handle. That was why social media had been gradually driving the entire population of the world insane since it emerged back around the turn of the century. I was even beginning to wonder if the invention of a worldwide social network was actually the “Great Filter” that theoretically caused all technological civilizations to go extinct, instead of nuclear weapons or climate change. Maybe every time an intelligent species grew advanced enough to invent a global computer network, they would then develop some form of social media, which would immediately fill these beings with such an intense hatred for one another that they ended up wiping themselves out within four or five decades. Only time would tell.

All of the top Roblox games, such as Adopt Me!, Tower of Hell, and Meep City, come from independent developers with little to no prior experience and staffs of 10 to 30 (having started with one or two). To date, these titles have been played 15 to 30 billion times each. In a single day, they’ll reach half as many players as Fortnite or Call of Duty—and half as many as titles like The Legend of Zelda: Breath of the Wild or The Last of Us do in their lifetimes. And as for populating the platform with a wide range of virtual objects? 25 million items were made in 2021 alone, with 5.8 billion being earned or bought.

Over the years I have seen the power of taking an unconditional relationship to life. I am surprised to have found a sort of willingness to show up for whatever life may offer and meet with it rather than wishing to edit and change the inevitable...When people begin to take such an attitude, they seem to become intensely alive, intensely present. Their losses and suffering have not caused them to reject life, have not cast them into a place of resentment, victimization, or bitterness. From such people, I have learned a new definition of the word 'joy.' I had thought joy to be rather synonymous with happiness, but it seems now to be far less vulnerable than happiness. Joy seems to be part of an unconditional wish to live, not holding back because life may not meet our preferences and expectations. Joy seems to be a function of the willingness to accept the whole, and to show up to meet with whatever is there. It has a kind of invincibility that attachment to any particular outcome would deny us. Rather than the warrior who fights toward a specific outcome and therefore is haunted by the specter of failure and disappointment, it is the lover drunk with the opportunity to love despite the possibility of loss, the player for whom playing has become more important than winning or losing. The willingness to win or lose moves us out of an adversarial relationship to life and into a powerful kind of openness. From such a position, we can make a greater commitment to life. Not only pleasant life, or comfortable life, or our idea of life, but all life. Joy seems more closely related to aliveness than happiness. The strength that I notice developing in many of my patients and in myself after all these years could almost be called a form of curiosity. What one of my colleagues calls fearlessness. At one level, of course, I fear outcome as much as anyone. But more and more I am able to move in and out of that and to experience a place beyond preference for outcome, a life beyond life and death. It is a place of freedom, even anticipation. Decisions made from this perspective are life-affirming and not fear-driven. It is a grace.

I’d love to be William Wallace, leading the charge with a big sword in my hand,” sighed a friend. “But I feel like I’m the guy back there in the fourth row, with a hoe.” That’s a lie of the Enemy—that your place is really insignificant, that you aren’t really armed for it anyway. In your life you are William Wallace—who else could be? There is no other man who can replace you in your life, in the arena you’ve been called to. If you leave your place in the line, it will remain empty. No one else can be who you are meant to be. You are the hero in your story. Not a bit player, not an extra, but the main man. This is the next leg in the initiation journey, when God calls a man forward to the front lines. He wants to develop and release in us the qualities every warrior needs—including a keen awareness of the enemies we will face.

Mastery isn't about being the best tennis player or the best mom. The resonance of mastery is in the process and progress. It is about work, and learning to develop an appetite for challenge. Mastery inevitably means encountering hurdles; you won't always overcome them, but you won't let them stop you from trying. You may never become a world-class swimmer, but you will learn to swim across the lake. And the unexpected by-product of all of that hard work you put in to mastering things? Confidence. Not only did you learn to do something well, but you got a freebie. The next point is invaluable. The confidence you get from mastery is contagious. It spreads. It doesn't even really matter what you master: For a child, it can be as simple as tying a shoe. What matters is that mastering one thing gives you the confidence to try something else.

A key fact about such mental representations is that they are very “domain specific,” that is, they apply only to the skill for which they were developed. We saw this with Steve Faloon: the mental representations he had devised to remember strings of digits did nothing to improve his memory for strings of letters. Similarly, a chess player’s mental representations will give him or her no advantage over others in tests involving general visuospatial abilities, and a diver’s mental representations will be useless for basketball. This explains a crucial fact about expert performance in general: there is no such thing as developing a general skill. You don’t train your memory; you train your memory for strings of digits or for collections of words or for people’s faces. You don’t train to become an athlete; you train to become a gymnast or a sprinter or a marathoner

A door to a long-awaited game-world has opened for those who found its key. This includes Dan Harvester, a guy who lives in a run-down apartment with his cat and runs a gaming channel. He's almost through playing and testing VR games, but is this his one last chance to - really - level-up? What can it promise to him, and its first 'Beta-pioneers'? 'Fountellion' is a nature-world full of artificial life that mimics the laws of 'the Source', our own nature with its force of evolution. It promises to be more than a 'survival experience', for there are six 'Insights' scattered and every player can find their own path to them. How much will Dan be changed? There is only one way to find out: experience and tune in to his 'avalogs'. For only by completing them together with fragments from its development, can you too discover the vision and legacy of 'Fountellion'.

… A destitute joins me and wants admittance into my soul, and I am thus not destitute enough. Where was my destitution when I did not live it? I was a player at life, one who thought earnestly about life and lived it easily. The destitute was far away and forgotten. Life had become difficult and murkier. Winter kept on going, and the destitute stood in snow and froze. I join myself with him, since I need him. He makes living light and easy. He leads to the depths, to the ground where I can see the heights. Without the depths , I do not have the heights. I may be on the heights, but precisely because of that I do not become aware of the heights. I therefore need the bottommost for my renewal. If I am always on the heights, I wear them out and the best becomes atrocious to me. But because I do not want to have it, my best becomes a horror to me. Because of that I myself become a horror, a horror to myself and to others, and a bad spirit of torment. Be respectful and know that your best has become a horror, with that you save yourself and others from useless torment. A man who can no longer climb down from his heights is sick, and he brings himself and others to torment. If you have reached your depths, then you see your height light up brightly over you, worthy of desire and far-off, as if unreachable, since secretly you would prefer not to reach it since it seems unattainable to you. For you also love to praise your heights when you are low and to tell yourself that you would have only left them with pain, and that you did not live so long as you missed them. It is a good thing that you have almost become the other nature that makes you speak this way. But at bottom you know that it is not quite true. At your low point you are no longer distinct from your fellow beings. You are not ashamed and do not regret it, since insofar as you live the life of your fellow beings and descend to their lowliness you also climb into the holy stream of common life, where you are no longer an individual on a high mountain, but a fish among fish, a frog among frogs. Your heights are your own mountain, which belongs to you and you alone. There you are individual and live your very own life. If you live your own life, you do not live the common life, which is always continuing and never-ending, the life of history and the inalienable and ever-present burdens and products of the human race. There you live the endlessness of being, but not becoming. Becoming belongs to the heights and is full of torment. How can you become if you never are? Therefore you need your bottommost, since there you are. But therefore you also need your heights, since there you become. If you live the common life at your lowest reaches, then you become aware of your self. If you are on your heights, then you are your best, and you become aware only of your best, but not that which you are in the general life as a being. What one is as one who becomes, no one knows. But on the heights, imagination is as its strongest. For we imagine that we know what we are as developing beings, and even more so, the less we want to know what we are as beings. Because of that we do not love the condition of our being brought low, although or rather precisely because only there do we attain clear knowledge of ourselves. Everything is riddlesome to one who is becoming, but not to one who is. He who suffers from riddles should take thought of his lowest condition; we solve those from which we suffer, but not those which please us. To be that which you are is the bath of rebirth. In the depths, being is not an unconditional persistence but an endlessly slow growth. You think you are standing still like swamp water, but slowly you flow into the sea that covers the earth’s greatest deeps, and is so vast that firm land seems only an island imbedded in the womb of the immeasurable sea.

the Game of games had developed into a kind of universal language through which the players could express values and set these in relation to one another. Throughout its history the Game was closely allied with music, and usually proceeded according to musical or mathematical rules. One theme, two themes, or three themes were stated, elaborated, varied, and underwent a development quite similar to that of the theme in a Bach fugue or a concerto movement. A Game, for example, might start from a given astronomical configuration, or from the actual theme of a Bach fugue, or from a sentence out of Leibniz or the Upanishads, and from this theme, depending on the intentions and talents of the player, it could either further explore and elaborate the initial motif or else enrich its expressiveness by allusions to kindred concepts. Beginners learned how to establish parallels, by means of the Game’s symbols, between a piece of classical music and the formula for some law of nature. Experts and Masters of the Game freely wove the initial theme into unlimited combinations.

Human beings were never meant to participate in a worldwide social network comprised of billions of people. We were designed by evolution to be hunter-gatherers, with the mental capacity to interact and socialize with the other members of our tribe—a tribe made up of a few hundred other people at most. Interacting with thousands or even millions of other people on a daily basis was way too much for our ape-descended melons to handle. That was why social media had been gradually driving the entire population of the world insane since it emerged back around the turn of the century. I was even beginning to wonder if the invention of a worldwide social network was actually the “Great Filter” that theoretically caused all technological civilizations to go extinct, instead of nuclear weapons or climate change. Maybe every time an intelligent species grew advanced enough to invent a global computer network, they would then develop some form of social media, which would immediately fill these beings with such an intense hatred for one another that they ended up wiping themselves out within four or five decades.

These rules, the sign language and grammar of the Game, constitute a kind of highly developed secret language drawing upon several sciences and arts, but especially mathematics and music (and/or musicology), and capable of expressing and establishing interrelationships between the content and conclusions of nearly all scholarly disciplines. The Glass Bead Game is thus a mode of playing with the total contents and values of our culture; it plays with them as, say, in the great age of the arts a painter might have played with the colors on his palette. All the insights, noble thoughts, and works of art that the human race has produced in its creative eras, all that subsequent periods of scholarly study have reduced to concepts and converted into intellectual property on all this immense body of intellectual values the Glass Bead Game player plays like the organist on an organ. And this organ has attained an almost unimaginable perfection; its manuals and pedals range over the entire intellectual cosmos; its stops are almost beyond number. Theoretically this instrument is capable of reproducing in the Game the entire intellectual content of the universe.

I’d finally gained enough distance from my addiction to realize something. Human beings were never meant to participate in a worldwide social network comprised of billions of people. We were designed by evolution to be hunter-gatherers, with the mental capacity to interact and socialize with the other members of our tribe—a tribe made up of a few hundred other people at most. Interacting with thousands or even millions of other people on a daily basis was way too much for our ape-descended melons to handle. That was why social media had been gradually driving the entire population of the world insane since it emerged back around the turn of the century. I was even beginning to wonder if the invention of a worldwide social network was actually the “Great Filter” that theoretically caused all technological civilizations to go extinct, instead of nuclear weapons or climate change. Maybe every time an intelligent species grew advanced enough to invent a global computer network, they would then develop some form of social media, which would immediately fill these beings with such an intense hatred for one another that they ended up wiping themselves out within four or five decades.

The Case of the Eyeless Fly The fruit fly has a mutant gene which is recessive, i.e., when paired with a normal gene, has no discernible effect (it will be remembered that genes operate in pairs, each gene in the pair being derived from one parent). But if two of these mutant genes are paired in the fertilised egg, the offspring will be an eyeless fly. If now a pure stock of eyeless flies is made to inbreed, then the whole stock will have only the 'eyeless' mutant gene, because no normal gene can enter the stock to bring light into their darkness. Nevertheless, within a few generations, flies appear in the inbred 'eyeless' stock with eyes that are perfectly normal. The traditional explanation of this remarkable phenomenon is that the other members of the gene-complex have been 'reshuffled and re-combined in such a way that they deputise for the missing normal eye-forming gene.' Now re-shuffling, as every poker player knows, is a randomising process. No biologist would be so perverse as to suggest that the new insect-eye evolved by pure chance, thus repeating within a few generations an evolutionary process which took hundreds of millions of years. Nor does the concept of natural selection provide the slightest help in this case. The re-combination of genes to deputise for the missing gene must have been co-ordinated according to some overall plan which includes the rules of genetic self-repair after certain types of damage by deleterious mutations. But such co-ordinative controls can only operate on levels higher than that of individual genes. Once more we are driven to the conclusion that the genetic code is not an architect's blueprint; that the gene-complex and its internal environment form a remarkably stable, closely knit, self-regulating micro-hierarchy; and that mutated genes in any of its holons are liable to cause corresponding reactions in others, co-ordinated by higher levels. This micro-hierarchy controls the pre-natal skills of the embryo, which enable it to reach its goal, regardless of the hazards it may encounter during development. But phylogeny is a sequence of ontogenies, and thus we are confronted with the profound question: is the mechanism of phylogeny also endowed with some kind of evolutionary instruction booklet? Is there a strategy of the evolutionary process comparable to the 'strategy of the genes'-to the 'directiveness' of ontogeny (as E.S. Russell has called it)?

During the same hours of 1993 when the chopper crews in Somalia were slowly being overpowered and gunned down, there were twenty-four young boys back in the United States who would grow up to be future players in that African struggle. They had no way to know anything yet about the unique fighting group every one of them would eventually strive with all his determination to join. They also couldn’t know, though they would one day find out in person, that this particular battle corps is so elite, the candidate must first be a Navy SEAL just to attempt to get through the training - and even then, three out of four of those superb warrior-athletes fail to qualify. The group has had numerous military names during its long rise from the murky history of the early “frogmen” swimmers, to the black operations of the Underwater Demolition Teams whose only calling card was to render their targets dead, to the latest appellation as the U.S. Naval Special Warfare Development Group - or DEVGRU, for those who prefer names ugly and short. But the group is better known to the general public as the near-mythical warriors of “SEAL Team Six.” Their complex training supports a brilliantly simple task: to be the very last thing their opponents see, if they are ever seen at all.

when Google’s AlphaZero program defeated the Stockfish 8 program. Stockfish 8 was the world’s computer chess champion for 2016. It had access to centuries of accumulated human experience in chess, as well as decades of computer experience. It was able to calculate seventy million chess positions per second. In contrast, AlphaZero performed only eighty thousand such calculations per second, and its human creators had not taught it any chess strategies—not even standard openings. Rather, AlphaZero used the latest machine-learning principles to self-learn chess by playing against itself. Nevertheless, out of a hundred games the novice AlphaZero played against Stockfish, AlphaZero won twenty-eight and tied seventy-two. It didn’t lose even once. Since AlphaZero had learned nothing from any human, many of its winning moves and strategies seemed unconventional to the human eye. They may well be considered creative, if not downright genius. Can you guess how long it took AlphaZero to learn chess from scratch, prepare for the match against Stockfish, and develop its genius instincts? Four hours. That’s not a typo. For centuries, chess was considered one of the crowning glories of human intelligence. AlphaZero went from utter ignorance to creative mastery in four hours, without the help of any human guide.18 AlphaZero is not the only imaginative software out there. Many programs now routinely outperform human chess players not just in brute calculation but even in “creativity.

But never forget what I have told you so often: our mission is to recognize contraries for what they are: first of all as contraries, but then as opposite poles of a unity. Such is the nature of the Glass Bead Game. The artistically inclined delight in the Game because it provides opportunities for improvisation and fantasy. The strict scholars and scientists despise it—and so do some musicians also—because, they say, it lacks that degree of strictness which their specialties can achieve. Well and good, you will encounter these antinomies, and in time you will discover that they are subjective, not objective—that, for example, a fancy-free artist avoids pure mathematics or logic not because he understands them and could say something about them if he wished, but because he instinctively inclines toward other things. Such instinctive and violent inclinations and disinclinations are signs by which you can recognize the pettier souls. In great souls and superior minds, these passions are not found. Each of us is merely one human being, merely an experiment, a way station. But each of us should be on the way toward perfection, should be striving to reach the center, not the periphery. Remember this: one can be a strict logician or grammarian, and at the same time full of imagination and music. One can be a musician or Glass Bead Game player and at the same time wholly devoted to rule and order. The kind of person we want to develop, the kind of person we aim to become, would at any time be able to exchange his discipline or art for any other. He would infuse the Glass Bead Game with crystalline logic, and grammar with creative imagination. That is how we ought to be.

John Doerr, the legendary venture capitalist who backed Netscape, Google, and Amazon, doesn’t remember the exact day anymore; all he remembers is that it was shortly before Steve Jobs took the stage at the Moscone Center in San Francisco on January 9, 2007, to announce that Apple had reinvented the mobile phone. Doerr will never forget, though, the moment he first laid eyes on that phone. He and Jobs, his friend and neighbor, were watching a soccer match that Jobs’s daughter was playing in at a school near their homes in Palo Alto. As play dragged on, Jobs told Doerr that he wanted to show him something. “Steve reached into the top pocket of his jeans and pulled out the first iPhone,” Doerr recalled for me, “and he said, ‘John, this device nearly broke the company. It is the hardest thing we’ve ever done.’ So I asked for the specs. Steve said that it had five radios in different bands, it had so much processing power, so much RAM [random access memory], and so many gigabits of flash memory. I had never heard of so much flash memory in such a small device. He also said it had no buttons—it would use software to do everything—and that in one device ‘we will have the world’s best media player, world’s best telephone, and world’s best way to get to the Web—all three in one.’” Doerr immediately volunteered to start a fund that would support creation of applications for this device by third-party developers, but Jobs wasn’t interested at the time. He didn’t want outsiders messing with his elegant phone. Apple would do the apps. A year later, though, he changed his mind; that fund was launched, and the mobile phone app industry exploded. The moment that Steve Jobs introduced the iPhone turns out to have been a pivotal junction in the history of technology—and the world.

Bell resisted selling Texas Instruments a license. “This business is not for you,” the firm was told. “We don’t think you can do it.”38 In the spring of 1952, Haggerty was finally able to convince Bell Labs to let Texas Instruments buy a license to manufacture transistors. He also hired away Gordon Teal, a chemical researcher who worked on one of Bell Labs’ long corridors near the semiconductor team. Teal was an expert at manipulating germanium, but by the time he joined Texas Instruments he had shifted his interest to silicon, a more plentiful element that could perform better at high temperatures. By May 1954 he was able to fabricate a silicon transistor that used the n-p-n junction architecture developed by Shockley. Speaking at a conference that month, near the end of reading a thirty-one-page paper that almost put listeners to sleep, Teal shocked the audience by declaring, “Contrary to what my colleagues have told you about the bleak prospects for silicon transistors, I happen to have a few of them here in my pocket.” He proceeded to dunk a germanium transistor connected to a record player into a beaker of hot oil, causing it to die, and then did the same with one of his silicon transistors, during which Artie Shaw’s “Summit Ridge Drive” continued to blare undiminished. “Before the session ended,” Teal later said, “the astounded audience was scrambling for copies of the talk, which we just happened to bring along.”39 Innovation happens in stages. In the case of the transistor, first there was the invention, led by Shockley, Bardeen, and Brattain. Next came the production, led by engineers such as Teal. Finally, and equally important, there were the entrepreneurs who figured out how to conjure up new markets. Teal’s plucky boss Pat Haggerty was a colorful case study of this third step in the innovation process.

Fifteen years had passed since I first learned to improvise by copying George Shearing records. From the beginning, the goal was to move beyond imitation and find my own voice, and I felt that that was finally happening. Miles had been the guiding light to my growth, encouraging all of us in the band to develop our own styles of playing, and during my five and a half years in the quintet I did start to develop my own sound. But it wasn’t until I got out on my own that I felt I could really explore it. Now that I had my own sextet, I started thinking analytically about what actually goes on within a jazz group. At every moment onstage players are making choices, and each choice affects every other member of the group. So each player has to be prepared to change directions at any given moment—just as Miles did when I played that “wrong” chord onstage a few years earlier. Everybody in a jazz ensemble has learned the basic framework of harmony and scales and how they fit. They know the basic song structure of having the rhythm section—piano, bass, and drums—playing together while the horns carry the melody. But apart from those basics, jazz is incredibly broad. There are really uncountable ways of playing it. For the pianist alone there are so many choices to make: what pitch, how many notes, whether to play a chord or a line. I have ten fingers, and they’re in motion almost all the time, so all of those decisions must happen in an instant. I’m reacting to what the rest of the band is playing, but if I’m only reacting, then I’m not really making a choice; I’m just getting hit and being pushed along. Acting is making a choice, so all the players must be ready to act as well as react. The players have to be talented enough, and confident enough, to do both. I had watched Miles surround himself with amazing musicians and then give them the freedom to act.

n 1985, Bob Munro volunteered his time to go and serve in the poorest slums of Africa on behalf of the United Nations. He loved football. One day, he was passing through the Mathare slums in Nairobi, Kenya, which happens to be one of the poorest areas in the world, and where more than a quarter million people live in abject poverty and filth. He saw some children playing football, bare feet, in total grime— they weren’t actually playing football, but kicking each other. As he saw one of the children kick the other, he immediately shouted, ‘Foul’, and the game stopped. He got out of his car and being the white man, obviously stood out. As an ardent lover of football, he said, ‘This is not the way to play football.’ He took the ball and told the boys, ‘Tomorrow I will bring another ball and teach you how to play football.’ The next day, 600 children were there to play football. He made a rule that only those children who clean up the place be allowed to play. He started a volunteers’ group for self-help and said, ‘Those who want to play football as part of my team must clean up.’ The children got involved and started cleaning the slums, and out of love for football, slowly the entire area was cleaned. As time went by, he developed teams to play. He developed referees from within. Guess what was the result in four years? The Kenyan football eleven national team emerged from the same Mathare slums. Bob Munro has created thousands of football teams from there, but the rules are very unique. The rules are very clear that every player in those football teams must contribute 60 hours to social work and community service per month. Only then can they play football. They get additional points not for winning a game, but for completing a community service project such as cleaning, counselling and helping others. He has created 8,000 volunteers out of this system of community service through the love of football.

The successful individual sales producer wins by being as selfish as possible with her time. The more often the salesperson stays away from team members and distractions, puts her phone on Do Not Disturb (DND), closes her door, or chooses to work for a few hours from the local Panera Bread café, the more productive she’ll likely be. In general, top producers in sales tend to exhibit a characteristic I’ve come to describe as being selfishly productive. The seller who best blocks out the rest of the world, who maintains obsessive control of her calendar, who masters focusing solely on her own highest-value revenue-producing activities, who isn’t known for being a “team player,” and who is not interested in playing good corporate citizen or helping everyone around her, is typically a highly effective seller who ends up on top of the sales rankings. Contrary to popular opinion, being selfish is not bad at all. In fact, for an individual contributor salesperson, it is a highly desirable trait and a survival skill, particularly in today’s crazed corporate environment where everyone is looking to put meetings on your calendar and take you away from your primary responsibilities! Now let’s switch gears and look at the sales manager’s role and responsibilities. How well would it work to have a sales manager who kept her office phone on DND and declined almost every incoming call to her mobile phone? Do we want a sales manager who closes her office door, is concerned only about herself, and is for the most part inaccessible? No, of course not. The successful sales manager doesn’t win on her own; she wins through her people by helping them succeed. Think about other key sales management responsibilities: Leading team meetings. Developing talent. Encouraging hearts. Removing obstacles. Coaching others. Challenging data, false assumptions, wrong attitudes, and complacency. Pushing for more. Putting the needs of your team members ahead of your own. Hmmm. Just reading that list again reminds me why it is often so difficult to transition from being a top producer in sales into a sales management role. Aside from the word sales, there is truly almost nothing similar about the positions. And that doesn’t even begin to touch on corporate responsibilities like participating on the executive committee, dealing with human resources compliance issues, expense management, recruiting, and all the other burdens placed on the sales manager. Again,

The day-to-day horror of writing gave me a notion of tournament time. Writing novels is tedious. When will this book be finished, when will it reveal its bright and shining true self? it takes freakin’ years. At the poker table, you’re only playing a fraction of the hands, waiting for your shot. If you keep your wits, can keep from flying apart while those around you are self-destructing, devouring each other, you’re halfway there. … Let them flame out while you develop a new relationship with time, and they drift away from the table. 86-7 Coach Helen’s mantra: It’s OK to be scared, but don’t play scared. 90 [During a young adult trip to Los Vegas] I was contemplating the nickel in my hand. Before we pushed open the glass doors, what the heck, I dropped it into a one-armed bandit and won two dollars. In a dank utility room deep in the subbasements of my personality, a little man wiped his hands on his overalls and pulled the switch: More. Remembering it now, I hear a sizzling sound, like meat being thrown into a hot skillet. I didn't do risk, generally. So I thought. But I see now I'd been testing the House Rules the last few years. I'd always been a goody-goody. Study hard, obey your parents, hut-hut-hut through the training exercises of Decent Society. Then in college, now that no one was around, I started to push the boundaries, a little more each semester. I was an empty seat in lecture halls, slept late in a depressive funk, handed in term papers later and later to see how much I could get away with before the House swatted me down. Push it some more. We go to casinos to tell the everyday world that we will not submit. There are rules and codes and institutions, yes, but for a few hours in this temple of pure chaos, of random cards and inscrutable dice, we are in control of our fates. My little gambles were a way of pretending that no one was the boss of me. … The nickels poured into the basin, sweet music. If it worked once, it will work again. We hit the street. 106-8 [Matt Matros, 3x bracelet winner; wrote The Making of a Poker Player]: “One way or another you’re going to have a read, and you’re going to do something that you didn’t expect you were going to do before, right or wrong. Obviously it’s better if you’re right, but even if you’re wrong, it can be really satisfying to just have a read, a feeling, and go with it. Your gut.” I could play it safe, or I could really play. 180 Early on, you wanted to stay cool and keep out of expensive confrontations, but you also needed to feed the stack. The stack is hungry. 187 The awful knowledge that you did what you set out to do, and you would never, ever top it. It was gone the instant you put your hands on it. It was gambling. 224

You’re probably wondering what happened before you got here. An awful lot of stuff, actually. Once we evolved into humans, things got pretty interesting. We figured out how to grow food and domesticate animals so we didn’t have to spend all of our time hunting. Our tribes got much bigger, and we spread across the entire planet like an unstoppable virus. Then, after fighting a bunch of wars with each other over land, resources, and our made-up gods, we eventually got all of our tribes organized into a ‘global civilization.’ But, honestly, it wasn’t all that organized, or civilized, and we continued to fight a lot of wars with each other. But we also figured out how to do science, which helped us develop technology. For a bunch of hairless apes, we’ve actually managed to invent some pretty incredible things. Computers. Medicine. Lasers. Microwave ovens. Artificial hearts. Atomic bombs. We even sent a few guys to the moon and brought them back. We also created a global communications network that lets us all talk to each other, all around the world, all the time. Pretty impressive, right? “But that’s where the bad news comes in. Our global civilization came at a huge cost. We needed a whole bunch of energy to build it, and we got that energy by burning fossil fuels, which came from dead plants and animals buried deep in the ground. We used up most of this fuel before you got here, and now it’s pretty much all gone. This means that we no longer have enough energy to keep our civilization running like it was before. So we’ve had to cut back. Big-time. We call this the Global Energy Crisis, and it’s been going on for a while now. “Also, it turns out that burning all of those fossil fuels had some nasty side effects, like raising the temperature of our planet and screwing up the environment. So now the polar ice caps are melting, sea levels are rising, and the weather is all messed up. Plants and animals are dying off in record numbers, and lots of people are starving and homeless. And we’re still fighting wars with each other, mostly over the few resources we have left. “Basically, kid, what this all means is that life is a lot tougher than it used to be, in the Good Old Days, back before you were born. Things used to be awesome, but now they’re kinda terrifying. To be honest, the future doesn’t look too bright. You were born at a pretty crappy time in history. And it looks like things are only gonna get worse from here on out. Human civilization is in ‘decline.’ Some people even say it’s ‘collapsing.’ “You’re probably wondering what’s going to happen to you. That’s easy. The same thing is going to happen to you that has happened to every other human being who has ever lived. You’re going to die. We all die. That’s just how it is.

me to be honest about his failings as well as his strengths. She is one of the smartest and most grounded people I have ever met. “There are parts of his life and personality that are extremely messy, and that’s the truth,” she told me early on. “You shouldn’t whitewash it. He’s good at spin, but he also has a remarkable story, and I’d like to see that it’s all told truthfully.” I leave it to the reader to assess whether I have succeeded in this mission. I’m sure there are players in this drama who will remember some of the events differently or think that I sometimes got trapped in Jobs’s distortion field. As happened when I wrote a book about Henry Kissinger, which in some ways was good preparation for this project, I found that people had such strong positive and negative emotions about Jobs that the Rashomon effect was often evident. But I’ve done the best I can to balance conflicting accounts fairly and be transparent about the sources I used. This is a book about the roller-coaster life and searingly intense personality of a creative entrepreneur whose passion for perfection and ferocious drive revolutionized six industries: personal computers, animated movies, music, phones, tablet computing, and digital publishing. You might even add a seventh, retail stores, which Jobs did not quite revolutionize but did reimagine. In addition, he opened the way for a new market for digital content based on apps rather than just websites. Along the way he produced not only transforming products but also, on his second try, a lasting company, endowed with his DNA, that is filled with creative designers and daredevil engineers who could carry forward his vision. In August 2011, right before he stepped down as CEO, the enterprise he started in his parents’ garage became the world’s most valuable company. This is also, I hope, a book about innovation. At a time when the United States is seeking ways to sustain its innovative edge, and when societies around the world are trying to build creative digital-age economies, Jobs stands as the ultimate icon of inventiveness, imagination, and sustained innovation. He knew that the best way to create value in the twenty-first century was to connect creativity with technology, so he built a company where leaps of the imagination were combined with remarkable feats of engineering. He and his colleagues at Apple were able to think differently: They developed not merely modest product advances based on focus groups, but whole new devices and services that consumers did not yet know they needed. He was not a model boss or human being, tidily packaged for emulation. Driven by demons, he could drive those around him to fury and despair. But his personality and passions and products were all interrelated, just as Apple’s hardware and software tended to be, as if part of an integrated system. His tale is thus both instructive and cautionary, filled with lessons about innovation, character, leadership, and values.

Don't look for comfortable plays. Look for strong plays. Have balls.

quality of the relationships between qualified players is usually more important than the individual performances.

The coaching team put a lot of effort into growing us as people, and developing our leadership and decision-making skills. The only way of doing that is by giving us players real power over our own systems and protocols, and by integrating them into all the major decisions.

responds to and develops recent currents of critical and scholarly thought which see Shakespeare not as a lone eminence but as a fully paid-up member of the theatrical community of his time, a working playwright with professional obligations to the theatre personnel without whose collaboration his art would have been ineffectual, and one who, like most other playwrights of the age, actively collaborated with other writers, not necessarily always as a senior partner.

The relentless perseverance of these men was matched by some players on the pitch. Three for whom I developed great admiration were Tony Adams of Arsenal, Gianfranco Zola when he played for Chelsea and Jamie Carragher of Liverpool. I always thought Adams was a United player in the wrong shirt. Alcohol has ruined the careers and lives of many footballers, and at United the sad legacy of George Best will always loom large in our collective memories, so Tony’s brave confrontation with his demons at the end of the 1990s was, in itself, extraordinary.

To develop a strong culture on the team level, we started to evaluate players on their character and attitudes in addition to their football skills. Changes to the roster were not solely based on the players' abilities on the field. We also looked very closely at the intangibles that each player would bring to the locker room. We wanted to have team members who were going to positively represent the organization on and off the field. It was important that we had players who were going to be good teammates and citizens.

Organizing, and the minutiae of tactics are secondary to creating the best situation for a player to develop. He wants his players to learn in order to think for themselves, and think in order to learn for themselves.

The concert we give is winning. And if all the people in our organization whose instrument is scouting of player development or major league scouting or player knowledge, all play well, we're going to have the most beautiful symphony of success. And I think we have.

than those who are less skilled. The most critical information comes from the bowling hand and its relationship to the bowling arm after front foot contact has occurred. Abernethy is of the view that anticipatory skill develops slowly and requires extensive exposure to adult movement patterns. Retrospective studies of successful batsmen frequently reveal that these players have experienced large amounts of unstructured practice during their developing years (especially informal activities such as backyard cricket) and have had early exposure to playing against adults. The latter may be important not only in providing early opportunities to start learning the features

Development is always a team effort. The lenders, contractors, professional consultants, and other specialists described in this chapter represent the major players with whom developers must be familiar, but they are not the only ones.

So I want to be clear: Andy Card and I have known each other since the 1980s, though age separated us, and most of my time was spent with his younger brother. What’s more, Andy’s a good political player. Come election time, what with my mother’s growing media empire in the wilds of Alaska—and her ties to the good and honorable Senator Stevens—it just made sense that Andy Card would make a special nod to our family in Alaska. Perceptions to the contrary would be grossly inaccurate. After I warned about the 1993 World Trade Center attack, and started working as an Asset, I had to distance myself from Andy, who had national political aspirations after all. Our need for distance ended overnight when President-elect George Bush, Jr. named Andy to serve as White House Chief of Staff. At that point, my background was fully revealed, all cards on the table, when I approached him in December, 2000 about our back channel talks to resume the weapons inspections in Iraq. I expected Andy to be surprised. But I was at the top of my game. I had accomplished many good things involving Libya and Iraq, with special regards to anti-terrorism, through a decade of perseverance and creative strategizing. I expected a man like Andy Card to be proud of my actions. A man who brags to his friends about his outstanding devotion to my field of work should be fiercely proud that one of his own family has been on the cutting edge of it for a decade. When you do the work I have done, you don’t apologize for communicating with the Chief of Staff to the President of the United States of America. At the end of the conversation, you expect him to say thank you. Think about it. I was a primary source of raw intelligence on Iraq and Middle Eastern anti-terrorism overall. I enjoyed high level access to officials in Baghdad and Libya. It was extremely valuable for the White House Chief of Staff to have first-hand access to major new developments inside Iraq. Given my status as an Asset—and his— it was entirely appropriate for him to receive these debriefings. That was part of his job. No doubt that’s why Andy Card never suggested I should break off communications with Iraq— or that I should stop providing him with my insider’s analysis of breaking developments in Baghdad. All of which makes our end so galling.

Ban privileges. The rules of the game should be the same to all players, regardless of their size, location, or any other criteria

The Master Player in us tolerates this indifference scarcely at all. Indeed, we respond to it as a challenge, an invitation to confrontation and struggle. If nature will offer us no home, offer us nothing at all, we will then clear and arrange a space for ourselves. We take nature on as an opponent to be subdued for the sake of civilization. We count among the highest achievements of modern society the development of a technology that allows us to master nature's vagaries.

In the Philippines around 1916, an offensive style of passing the ball in a high trajectory to be struck by another player-the set and spike-was introduced. These players also developed the bomba, or kill, and called the hitter the bomberino.

Mature development companies have built a network of relations with financial, political, and professional players and have cash flow and assets that confer staying power, the so-called deep pockets. These firms tend to focus on larger, more sophisticated projects that tend to be more profitable and that require fewer managers than multiple smaller, less predictable projects. With higher barriers to entry, they usually face less competition.

Seek to develop your skill and talent to a level of relevance. Create a platform to shine and make sure you are bringing a difference to the areas that require your expertise. A pastor who does not teach or pray for people, a football player always playing pool, a body builder who doesn’t eat but sleeps all day, a student who studies only towards examinations, a politician without a cause and a business without a customer service culture all have one thing in common – sooner or later they will all become irrelevant. Never miss the chance to practice the call of your mission, even if you are not getting paid for it.

Teachers don’t always know when they’ve lit the torch paper. But MacGhiolla knew. He knew he’d entered Virgil Swain’s imagination and held up a flame when he told him of a boy who fell in love with a girl called Emer who said he could not have her unless he completed Impossible Tasks. The boy was sent to study warcraft in Scotland under the tutelage of the female warrior Scathach-the-Shadow. Scathach-the-Shadow was about twenty centuries ahead of Marvel Comics. Gaming was in the early development stages back then. One in every two gamers died. Being Scottish and a warrior meant that Scathach was ferociousness itself. She didn’t have a Console, she had a hawk with talons. The boy was sent to her to learn how to achieve the impossible, and when he did, when Scathach had brought him up through all the Levels, showed him all the Cheats, and listed him on the Roll of Honour as All-Time Number-One Player, he came back and entered the fortress where Emer was guarded. He entered it by going upriver against the current. The method he used was salmon-leaps. Not kidding.

SEPTEMBER 11 Fueling Relief When we finally got the clearance to drive through the checkpoints, two weeks after the World Trade Center attacks, the street was lined with New Yorkers—New Yorkers!—waving banners with simple messages. “We love you. You’re our heroes. God bless you. Thank you.” The workers were running on that support as their vehicles ran on fuel. They had so little good news in a day. They faced a mountainously depressing task of removing tons and tons of twisted steel, compacted dirt, smashed equipment, broken glass. But every time they drove past the barricades, they faced a line of fans cheering them on, like the tunnel of cheerleaders that football players run through, reminding them that an entire nation appreciated their service. In a Salvation Army van with lights flashing, we attracted some of the loudest cheers of all. Moises Serrano, the Salvation Army officer leading us, was Incident Director for the city. He had been on the job barely a month when the planes hit. He worked thirty-six straight hours and slept four, forty hours and slept six, forty more hours and slept six. Then he took a day off. His assistant had an emotional breakdown early on, in the same van I was riding in, and may never recover. Many of the Salvationists I met hailed from Florida, the hurricane crews who keep fully stocked canteens and trucks full of basic supplies. When the Manhattan buildings fell, they mobilized all those trucks and drove them to New York. The crew director told me, “To tell you the truth, I came up here expecting to deal with Yankees, if you know what I mean. Instead, it’s all smiles and thank yous.” I came to appreciate the cheerful toughness of the Salvation Army. These soldiers worked in the morgue and served on the front lines. Over the years, though, they had developed an inner strength based on discipline, on community, and above all on a clear vision of whom they were serving. The Salvation Army may have a hierarchy of command, but every soldier knows he or she is performing for an audience of One. As one told me, Salvationists serve in order to earn the ultimate accolade from God himself: “Well done, thy good and faithful servant.” Finding God in Unexpected Places

AS IF THE abstracting qualities of numbers and scale aren’t enough to deal with when trying to run an organization, these days we have the added complication of the virtual world. The Internet is nothing short of awe inspiring. It gives the power to operate at scale or spread ideas to anyone, be it a small business or a social movement. It gives us the ability to find and connect with people more easily. And it is incredible at speeding the pace of commercial transactions. All of these things are good. But, just as money was developed to help expedite and simplify transactions by allowing payment to be rendered without barter, we often use the Internet as a means to expedite and simplify communication and the relationships we build. And just as money can’t buy love, the Internet can’t buy deep, trusting relationships. What makes a statement like that somewhat tricky or controversial is that the relationships we form online feel real. We can, indeed, get bursts of serotonin when people “like” our pictures, pages or posts or when we watch ourselves go up in a ranking (you know how much serotonin loves a ranking). The feelings of admiration we get from virtual “likes” or the number of followers we have is not like the feelings of admiration we get from our children, or that a coach gets from their players. It is simply a public display of “like” with no sacrifice required—a new kind of status symbol, if you will. Put simply, though the love may feel real, the relationship is still virtual. Relationships can certainly start online, but they only become real when we meet face-to-face.

In Ghana, the pressing issues were economic, questions related to development and how it worked out in a political arena where all the players were black. (As I write “black” again, I need to acknowledge how meaningless the American term is in a West African context where so very much besides race matters—every day and fundamentally.)

One of the misconceptions in minor hockey is a belief that players have to get on “big city” teams as young as possible to gain exposure when being identified by major junior clubs. For example, the Greater Toronto Hockey League (GTHL) has long been considered a strong breeding ground, with three or four elite AAA teams each year producing some of the top players for the OHL draft. However, on the list of players from Ontario since 1975 who have made the NHL, only 16.8 percent of those players came from GTHL programs while the league itself represents approximately 20 percent of the registered players in the province—that means the league has a per capita development rate of about –3 percent. What the research found was that players from other Ontario minor hockey leagues who elevated to the NHL actually had an edge in terms of career advancement on their GTHL counterparts by the age of nineteen. Each year several small-town Ontario parents, some with players as young as age eight, believe it’s necessary to get their kids on a GTHL superclub such as the Marlboros, Red Wings, or Jr. Canadiens. However, just twenty-one GTHL “import” players since 1997 have played a game in the NHL in the last fifteen years. This pretty much indicates that regardless of where he plays his minor hockey from the ages of eight through sixteen, a player eventually develops no matter how strong his team is as a peewee or bantam. An excellent example comes from the Ontario players born in 1990, which featured a powerhouse team in the Markham Waxers of the OMHA’s Eastern AAA League. The Waxers captured the prestigious OHL Cup and lost a grand total of two games in eight years. In 2005–06, when they were in minor midget (age fifteen), they compiled a record of 64-1-2. The Waxers had three future NHL draft picks on their roster in Steven Stamkos (Tampa Bay), Michael Del Zotto (New York Rangers), and Cameron Gaunce (Colorado). One Waxers nemesis in the 1990 age group was the Toronto Jr. Canadiens of the GTHL. The Jr. Canadiens were also a perennial powerhouse team and battled the Waxers on a regular basis in major tournaments and provincial championships over a seven-year period. Like the Waxers, the Jr. Canadiens team also had three future NHL draft picks in Alex Pietrangelo (St. Louis), Josh Brittain (Anaheim), and Stefan Della Rovere (Washington). In the same 1990 age group, a “middle of the pack” team was the Halton Hills Hurricanes (based west of Toronto in Milton). This club played in the OMHA’s South Central AAA League and periodically competed with some of the top teams. Over a seven-year span, they were marginally over the .500 mark from novice to minor midget. That Halton Hills team produced two future NHL draft picks in Mat Clark (Anaheim) and Jeremy Price (Vancouver). Finally, the worst AAA team in the 1990 group every year was the Chatham-Kent Cyclones—a club that averaged about five wins a season playing in the Pavilion League in Southwestern Ontario. Incredibly, the lowly Cyclones also had two future NHL draft picks in T.J. Brodie (Calgary) and Jason Missiaen (Montreal). It’s a testament that regardless of where they play their minor hockey, talented players will develop at their own pace and eventually rise to the top. You don’t need to be on an 85-5-1 big-city superclub to develop or get noticed.

Ping-pong is a game for obsessives. Obsessiveness, in fact, is a prerequisite for success. The best players in the world spend hours standing at a table, repeating the same strokes and the same footwork, developing the reflexes and the intuition necessary to defy physics by returning shots struck in their direction at impossible speeds and with unpredictable spin.

Once Roosevelt and Stalin became more closely aligned—an inevitability that I’d worried about for months—the balance of power tipped in their favor, away from Winston, and my husband sensed Stalin and Roosevelt had already decided on this mass invasion of Normandy. This development did not surprise me, because I’d seen Roosevelt for the tactical game player and inveterate politician he is instead of the steadfastly loyal friend Winston believed him to be for too long.

China might be a quite convincing story, through the works of a genius observer, Joseph Needham, who debunked quite a few Western beliefs and figured out the powers of Chinese science. As China became a top-down mandarinate (that is, a state managed by Soviet-Harvard centralized scribes, as Egypt had been before), the players somehow lost the zest for bricolage, the hunger for trial and error. Needham’s biographer Simon Winchester cites the sinologist Mark Elvin’s description of the problem, as the Chinese did not have, or, rather, no longer had, what he called the “European mania for tinkering and improving.” They had all the means to develop a spinning machine, but “nobody tried”—another example of knowledge hampering optionality. They probably needed someone like Steve Jobs—blessed with an absence of college education and the right aggressiveness of temperament—to take the elements to their natural conclusion.

A couple of coworkers and I went to see the movie Collateral one evening. When we came back to the office around 11:00 (to go back to work), we ran into Chris Metzen sitting in the hallway. Upper management was making an effort to stay late with the team to show solidarity, and tonight was Chris’s night. He was playing the new beta and preparing for the final boss fight in Gnomeregan. Dungeon crawls were far more intense than anything he was used to, and he told the people standing behind his desk that he actually felt nervous before the fight. “Dude, my heart is pumping so hard right now, I’m gonna have a fucking heart attack. Just look at my hands, they’re shaking. I’ve never been so nervous about a game before this!” As his party prepared to fight the Gnomeregan end boss monster, Mekgineer Thermaplugg, Chris typed, “Remember guys, he’s just a gnome!” After a heated battle, Chris died screaming, seconds before the boss collapsed. This was before players received postmortem credit for kills, so Chris couldn’t complete his dungeon quest. He was so disappointed, he immediately went home. When I told Jeff what had happened the next morning, he laughed and replied, “Ouch. That really sucks. We should give kill-credit to everyone in the party, dead or alive.

The average career for an NFL running back, according to the NFL Players Association, is just 2.57 years. If I’d chosen to focus on my fears of a career-ending injury, I probably would not have lasted fifteen seasons. Injuries occur in football, and players have little control over that. All we can do is strengthen our bodies and play as smart as we can. I chose to focus on what I could control and developed the warrior mentality of David, the shepherd boy. I managed my fears and doubts by putting my faith and trust in my heavenly Father. Then I fought with all my heart to be the best I could possibly be. Probably

The Horrifying Origin of Herobrine You probably heard about Herobrine. He walks through each Minecraft world at will like a ghost, haunting newbies and tripping them so they fall off a mountain. Some say Herobrine is the first ever player to be killed by a Creeper, while others say he’s the dead brother of Minecraft creator, Notch, seeking revenge for countless wedgies and Indian burns. You can see Herobrine peeking from beyond every tree, mocking you, judging you. Another Herobrine legend says he’s an Enderman that tried to become human, with the conversion ritual going horribly wrong and getting him stuck in between dimensions, in a state of permanent unlife and undeath. Except, none of these legends are true. Herobrine originally began existence as a prank. One popular Minecraft gamer decided to make up a story about a ghost character inside Minecraft, but his idea backfired in a way when people actually believed him. Of course, some simply pretended so as to promote the joke, but the legend caught on and thus Herobrine was born. Later on, Minecraft developers would join in and add a note to each update stating “Removed Herobrine”. This only added fuel to the fires of speculation and soon enough there were entire Youtube channels devoted to finding, fighting and defeating Herobrine. While there probably are Minecraft mods that try to add Herobrine to the game, he doesn’t exist as such and is only a myth. Let me say that one more time: there is no Herobrine. Now that you know the truth, please don’t spoil the fun for people who think he’s real. Let’s keep the truth between us.

One of the more amusing ideas was an “Australia server” for all the abusive and law-breaking players: Instead of canceling their account and losing customers, we would sentence offensive players to an exile server unsupported by the GM staff.

Our guild features were recently implemented by Jeremy Wood, who tested his new code with interior level designers Cameron, Dana, Jose, and Aaron by making them officers and allowing them to invite and promote other players. It was a lackluster test because there wasn’t very much to do other than using guild-chat to chat about the guild-chat feature—which wasn’t a very exciting discussion—but that was the first WoW guild-chat conversation, nevertheless. And what was the first WoW guild christened? “Assmaster.” Jeremy reused the name Assmaster as the first team arena name, too. The moniker foreshadowed the level of sophistication the game would soon enjoy. Whenever fans are given a modicum of creative control in a computer game, they fill it with penises and profanity, and developers aren’t any better.

I think about a story told by a Serbian player I very much admired. He must have lived in a village that was like mine but even poorer, far from everything, lost in the Yugoslavian countryside. When he was small, his uncle had given him a fabulous, shiny-white new ball. In order not to spoil it, he and his brother decided never to let it bounce on the ground and play only with their heads. There was only one ball, and they had to make it last. During one match, a coach from Red Star Belgrade spotted him. He was recruited thanks to the skills he had developed playing with his head in this way. What sort of player would he have been if he’d had access to twenty balls? Not spoiling the ball he was given, playing all the time, developing his own qualities through perseverance and training: I liked everything about this story. The white ball was sacred to me, too, and it remains so to this day. That was the kind of football I came from.

Nobody grins more on their first day on the dev team than someone from QA. Contrary to what people believe, QA people don’t sit around playing games all day. Although they’re the first people to see new titles, one can’t describe their day-to-day routine as fun. It takes meticulous effort to write and verify bug reports. Developers fix bugs at their own pace, after which it becomes QA’s responsibility to test and verify whether the proper adjustment has been made. Some bugs are trivial or are duplicates of others; some are fiendishly difficult to solve and take months or even years to address. Other entries aren’t even bugs and are dubbed “working as intended.” When a problem is discovered by QA, it has to be verified by senior QA staff members. Josh Kurtz described nightmarish experiences he had isolating a bug that occurred whenever a player attacked a monster in Diablo II’s expansion. To eliminate the possibility that a weapon was the culprit of the bug, Josh had to attack a dummy monster using every weapon in the game, a process that took hours. Tasks like these might be split among QA people or sometimes they fell to just one unfortunate soul to sort out. After every weapon was checked, Josh reported the results. The programmers or designers would change something, and Josh would then have to retest every weapon and report results again. The developers would change something else, and Josh would need to test everything again to make sure the bug hadn’t reactivated. And again. After doing something like this repetitively for hours, for days, for weeks, and sometimes for months, QA drudgery feels less like being in a computer game company and more like a psychological experiment. These entry-level positions are minimum-wage jobs, but people endure the experience just for a chance at getting a development position, becoming a QA lead, or attaining some other non-developer position. But everyone’s goal is the same: escape from QA.