Pamela Meyer Quotes

In 1905, Freud wrote: “No mortal can keep a secret. If his lips are silent, he chatters with his fingertips. Betrayal oozes out of him from every pore.

Resist the urge to fill in missing information when listening to a person’s story. Pay attention to exactly what is said and not said.

READING THE FACE The mouth may lie, but the face it makes nonetheless tells the truth. —FRIEDRICH NIETZSCHE

IT’S HARD TO FAKE A SMILE Only one in ten people can voluntarily control the muscles around the eye sockets so well as to fake a true smile.41 Today, an insincere, non-Duchenne smile is still considered one of the most common indicators of deception.

By not negotiating a first salary, an individual stands to lose more than $500,000 by age sixty—and men are more than four times more likely than women to negotiate a first salary.

If a conflict arises at work, and you spot contempt on your opponent’s face—a wrinkle in the nose, eye rolling, or a raised nostril combined with a curled upper lip—you’re on dangerous ground.

Defoe, the British author of Robinson Crusoe—who first posited almost two hundred years earlier that liars’ bodies might give them away by exposing their emotional state.

Of all of these forms of communication, only e-mails and IMs leave a paper trail, explaining their apparent honesty-inducing power.

shift.

A good negotiator is willing to do the homework—to put in far more prenegotiation time planning, strategizing, and analyzing than his opponents will know. The real work of a negotiation takes place before anyone comes to the table.

Driving stakeholder value is a process, not an event. It requires organizations to make both a mind-set shift and a practice shift, in which everything from preparing to learning to innovating is continuous, engaged activity rather than simply moments in time.

intentional

If you suspect you’re not getting entirely truthful answers to your questions, request that the details be sent to you in writing. Remember, deceivers tend to fabricate less in e-mails than they do in person or on the phone.

Don’t throw away God’s plan for you just to chase a dream of your own making.

Manufacturers agency costs and, 46-50 characteristics of, 3 custom products and, 6, 14, 15, 33 innovation and, 13-15, 121-131, 147-164 dimensions-of-merit product improvements and, 146 expectations of economic benefit by, 2-9, 33, 51-52, 56 free revealing and, 9, 10, 80 government policy and, 2, 107, 108, 117-119 information asymmetries of, 8, 9, 70-72 innovation and, 1-3, 6-9, 14-17, 27, 33, 37, 45, 49-52, 56, 70-76, 107-119, 133, 136, 147-164, 174 lead users and, 4, 5, 27, 127, 133-136, 144-146 national competitive advantage and, 170-172 social welfare and, 7-13 transaction costs and, 55-57 innovate-or-buy decisions and, 6, 7 Marketing research, 15, 16, 37, 133, 134, 167 Marples, D., 63 Martin, J., 150 Marwell, G., 90 Mathews, J., 25 Maurer, S., 115 McAdam, D., 90 McCool, Rob, 101 Mead, L., 152 Means, R., 56 Meckling, W., 6, 46 Merges, Robert, 113, 114 Merton, Robert, 168 Meyer, M., 99 Microsoft, 13, 128, 151 Midgely, David, 23, 179 Mishina, K., 79 MIT Artificial Intelligence Laboratory, 97, 98 Mitchell, R., 40 Molin, M., 129 Mollick, Ethan, 131 Morrison, Pamela, 4, 10, 20, 23-27, 34, 35, 79, 136-143, 179 Mountain biking, 20, 34-37, 72-75, 94 Muniz, A., 174 Nagata, A., 84 Narver, J., 144 National competitive advantage, 170-172. See also Government policy Nelson, R., 68, 84, 113, 114, 170 Niedner, S., 8, 60 Nuvolari, A., 10, 78, 79 Ogawa, S., 8, 71, 72, 108 O’Guinn, T., 174 Oliver, P., 90 Olson, E., 144 Olson, M., 89, 90 Open source software. See also Free software communities and, 172, 174 innovation and, 97-102, 126, 129-132 free revealing and, 9-11, 80, 86, 87 innovation communities and, 11, 93, 96-102, 111, 113, 124, 126, 129-132, 172, 181 intellectual commons and, 115-117 intellectual property rights and, 9, 10, 115-117 knowledge and, 169, 170 Ostrom, E., 90 Outdoor products, 20, 21 Patents. See Intellectual property rights

the most important aspects of agility—the ability to make an intentional shift in order to be effective in changing contexts.