Outbound Training Quotes

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There are twelve unique nerves that sprout from the brain, exit the skull into the face, and mediate smell, sight, hearing, taste. These are called cranial nerves, and the tenth one is nicknamed the “wandering nerve” because it’s the only one out of the twelve that ventures well beyond your face and around your heart and lungs. After its exit from a tiny hole in the base of the skull, it descends in the neck tucked between the carotid artery and jugular vein. If you were to slice it and look at its cut end head-on, you’d see fibers called efferents, because they carry outbound signals to your chest cavity. These are half of the nerve fibers that your brain uses to control your heart rate in times of stress or rest; specifically, these are the fibers which are activated in rest. They are also, unsurprisingly, the pathway that Buddhist monks and others, through years of training, use to lower their heart rate with thought alone. Less well known is that the wandering nerve is a two-way street. It also carries signals (via afferent fibers) back into the skull from your heart and lungs to shower the brain with ascending information signaling the brain to enter a more calm and restful state. And these fibers can be manipulated or even hijacked. How? You can do it yourself through the intense practice of mindful breathing. Meditative breathing can calm the electrical oscillations and stress responses in your mind by resetting your vagal tone. The neuroscience term is “network reset.” So, despite the increasing popularity of inserting catheters and wires into brains, the basic ability to modify your thoughts and feelings is actually already a built-in technology in each of us. I’m not saying that mindful, meditative breathing alone would have necessarily relieved Raymond’s compulsive use of eyedrops; certainly, it would not have helped Nathan Copeland regain feeling in his fingers. But I do say this: never underestimate the power of the human brain.
Rahul Jandial (Life Lessons From A Brain Surgeon: Practical Strategies for Peak Health and Performance)
Marketing for “Lead Generation” and “Lead Development” Market development rep (MDR) doing research and responding to inbound leads Sales development rep (SDR) generating leads via outbound prospecting techniques Account executive (AE) getting initial customer commitment Onboarder (ONB) to guide the customer to first value sits with a sales engineer Customer success manager (CSM) orchestrating the customer’s ongoing experience Account manager (AM) helping the customer grow the business When executed well, job specialization can increase sales velocity and improve effectiveness. Organizations need to ensure that specialization is paired with a well-defined, cross-functional process and job training for each role. Without a well-defined process, customers and win rates will suffer from poor handoffs between functions. We have seen it again and again: Without a well-defined onboarding and coaching program, the reps will fail.
Jacco van der Kooij (The SaaS Sales Method: Sales As a Science (Sales Blueprints Book 1))
But then he saw her on the platform with all her rich auburn hair and her blue eyes and all her effervescent laughter. And he got back on the outbound train. Of course, he didn’t quite know himself why he was doing it. He had never been spontaneous before in his life. But when he saw her it was as if something malfunctioned.
Fredrik Backman (A Man Called Ove)