Organizational Writing Quotes

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I need to make money. I need to write today. I need to clean the bathroom. I need to eat something. I need to quit sugar. I need to cut my hair. I need to call Verizon. I need to savor the moment. I need to find the library card. I need to learn to meditate. I need to try harder. I need to get that stain out. I need to find better health insurance. I need to discover my signature scent. I need to strengthen and tone. I need to be present in the moment. I need to learn French. I need to be easier on myself. I need to buy organizational storage units. I need to call back. I need to develop a relationship with a God of my understanding.
Coco Mellors (Cleopatra and Frankenstein)
Studies have shown that performance gets worse as group size increases: groups of nine generate fewer and poorer ideas compared to groups of six, which do worse than groups of four. The “evidence from science suggests that business people must be insane to use brainstorming groups,” writes the organizational psychologist Adrian Furnham. “If you have talented and motivated people, they should be encouraged to work alone when creativity or efficiency is the highest priority.” The one exception to this is online brainstorming.
Susan Cain (Quiet: The Power of Introverts in a World That Can't Stop Talking)
By documenting a design, the designer exposes himself to the criticisms of everyone, and he must be able to defend everything he writes. If the organizational structure is threatening in any way, nothing is going to be documented until it is completely defensible.
Frederick P. Brooks Jr. (The Mythical Man-Month: Essays on Software Engineering)
The “evidence from science suggests that business people must be insane to use brainstorming groups,” writes the organizational psychologist Adrian Furnham. “If you have talented and motivated people, they should be encouraged to work alone when creativity or efficiency is the highest priority.
Susan Cain (Quiet: The Power of Introverts in a World That Can't Stop Talking)
I need to make money. I need to write today. I need to clean the bathroom. I need to eat something. I need to quit sugar. I need to cut my hair. I need to call Verizon. I need to savor the moment. I need to find the library card. I need to learn to meditate. I need to try harder. I need to get that stain out. I need to find better health insurance. I need to discover my signature scent. I need to strengthen and tone. I need to be present in the moment. I need to learn French. I need to be easier on myself. I need to buy organizational storage units. I need to call back. I need to develop a relationship with a God of my understanding. I need to buy eye cream. I need to live up to my potential. I need to lie back down.
Coco Mellors (Cleopatra and Frankenstein)
Since then, some forty years of research has reached the same startling conclusion. Studies have shown that performance gets worse as group size increases: groups of nine generate fewer and poorer ideas compared to groups of six, which do worse than groups of four. The “evidence from science suggests that business people must be insane to use brainstorming groups,” writes the organizational psychologist Adrian Furnham.
Susan Cain (Quiet: The Power of Introverts in a World That Can't Stop Talking)
The lower middle class is petty bourgeois. These people seek their security in status; status in an organizational structure. They try to find a place for themselves in an organization which has a hierarchy in which they can count on moving up automatically simply by surviving. Some people still think that most Americans are active, assertive, aggressive, self-reliant people who need no help from anyone, especially the Government, and achieve success as individuals by competing freely with each other. That may have been true 100 years ago. It isn’t true today. Today more and more of us are petty bourgeois who snuggle down in a hierarchical bureaucracy where advancement is assured merely by keeping the body warm and not breaking the rules; it doesn’t matter whether it is education or the Armed Services or a big corporation or the Government. Notice that high school teachers are universally opposed to merit pay. They are paid on the basis of their degrees and years of teaching experience. Or consider the professor. He gets his Ph. D. by writing a large dissertation on a small subject, and he hopes to God he never meets anyone else who knows anything about that subject. If he does, they don’t talk about it; they talk about the weather or baseball. So our society is becoming more and more a society of white-collar clerks on many levels, including full professors. They live for retirement and find their security through status in structures.
Carroll Quigley (Carroll Quigley: Life, Lectures and Collected Writings)
We are committed to involving as many people as possible, as young as possible, as soon as possible. Sometimes too young and too soon! But we intentionally err on the side of too fast rather than too slow. We don’t wait until people feel “prepared” or “fully equipped.” Seriously, when is anyone ever completely prepared for ministry? Ministry makes people’s faith bigger. If you want to increase someone’s confidence in God, put him in a ministry position before he feels fully equipped. The messages your environments communicate have the potential to trump your primary message. If you don’t see a mess, if you aren’t bothered by clutter, you need to make sure there is someone around you who does see it and is bothered by it. An uncomfortable or distracting setting can derail ministry before it begins. The sermon begins in the parking lot. Assign responsibility, not tasks. At the end of the day, it’s application that makes all the difference. Truth isn’t helpful if no one understands or remembers it. If you want a church full of biblically educated believers, just teach what the Bible says. If you want to make a difference in your community and possibly the world, give people handles, next steps, and specific applications. Challenge them to do something. As we’ve all seen, it’s not safe to assume that people automatically know what to do with what they’ve been taught. They need specific direction. This is hard. This requires an extra step in preparation. But this is how you grow people. Your current template is perfectly designed to produce the results you are currently getting. We must remove every possible obstacle from the path of the disinterested, suspicious, here-against-my-will, would-rather-be-somewhere-else, unchurched guests. The parking lot, hallways, auditorium, and stage must be obstacle-free zones. As a preacher, it’s my responsibility to offend people with the gospel. That’s one reason we work so hard not to offend them in the parking lot, the hallway, at check-in, or in the early portions of our service. We want people to come back the following week for another round of offending! Present the gospel in uncompromising terms, preach hard against sin, and tackle the most emotionally charged topics in culture, while providing an environment where unchurched people feel comfortable. The approach a church chooses trumps its purpose every time. Nothing says hypocrite faster than Christians expecting non-Christians to behave like Christians when half the Christians don’t act like it half the time. When you give non-Christians an out, they respond by leaning in. Especially if you invite them rather than expect them. There’s a big difference between being expected to do something and being invited to try something. There is an inexorable link between an organization’s vision and its appetite for improvement. Vision exposes what has yet to be accomplished. In this way, vision has the power to create a healthy sense of organizational discontent. A leader who continually keeps the vision out in front of his or her staff creates a thirst for improvement. Vision-centric churches expect change. Change is a means to an end. Change is critical to making what could and should be a reality. Write your vision in ink; everything else should be penciled in. Plans change. Vision remains the same. It is natural to assume that what worked in the past will always work. But, of course, that way of thinking is lethal. And the longer it goes unchallenged, the more difficult it is to identify and eradicate. Every innovation has an expiration date. The primary reason churches cling to outdated models and programs is that they lack leadership.
Andy Stanley (Deep and Wide: Creating Churches Unchurched People Love to Attend)
In Developing Superior Work Teams, Dennis Kinlaw writes, "Two realities are shaping organizational life in America today. The first reality is that all organizations are faced with the same challenge: they will either produce consistently superior services and products, or they will soon not be producing much at all. The second reality is that superior teamwork and developing superior work teams have been demonstrated to be the only consistent method for producing superior goods and services.
Marylou Kelly Streznewski (Gifted Grownups: The Mixed Blessings of Extraordinary Potential)
The most significant transformational moment in my career was an act of elimination. It wasn’t my idea. I was in my late thirties and doing well flying around the country giving the same talk about organizational behavior to companies. I was on a lucrative treadmill of preserving, but I needed my mentor Paul Hersey to point out the downside. “You’re too good at what you’re doing,” Hersey told me. “You’re making too much money selling your day rate to companies.” When someone tells me I’m “too good” my brain shifts into neutral—and I bask in the praise. But Hersey wasn’t done with me. “You’re not investing in your future,” he said. “You’re not researching and writing and coming up with new things to say. You can continue doing what you’re doing for a long time. But you’ll never become the person you want to be.” For some reason, that last sentence triggered a profound emotion in me. I respected Paul tremendously. And I knew he was right. In Peter Drucker’s words, I was “sacrificing the future on the altar of today.” I could see my future and it had some dark empty holes in it. I was too busy maintaining a comfortable life. At some point, I’d grow bored or disaffected, but it might happen too late in the game for me to do something about it. Unless I eliminated some of the busywork, I would never create something new for myself. Despite the immediate cut in pay, that’s the moment I stopped chasing my tail for a day rate and decided to follow a different path. I have always been thankful for Paul’s advice.
Marshall Goldsmith (Triggers: Creating Behavior That Lasts--Becoming the Person You Want to Be)
Dr. Brown's book is able to make the subject matter interesting in a very pragmatic way, without losing the attractiveness and appeal of his academic writing and sound background. I would recommend the use of this book for teaching in leadership, management and organizational behavior courses knowing that it would make a great contribution to the learning experience of the reader." Alberto DeFeo, Ph.D. (Law) Chief Administrative Officer of Lake Country and Adjunct Professor of University of Northern British Columbia
Asa Don Brown
There is a change underway, however. Our society used to be a ladder on which people generally climbed upward. More and more now we are going to a planetary structure, in which the great dominant lower middle class, the class that determines our prevailing values and organizational structures in education, government, and most of society, are providing recruits for the other groups — sideways, up, and even down, although the movement downward is relatively small. As the workers become increasingly petty bourgeois and as middle-class bureaucratic and organizational structures increasingly govern all aspects of our society, our society is increasingly taking on the characteristics of the lower middle class, although the poverty culture is also growing. The working class is not growing. Increasingly we are doing things with engineers sitting at consoles, rather than with workers screwing nuts on wheels. The workers are a diminishing, segment of society, contrary to Marx’s prediction that the proletariat would grow and grow. I have argued elsewhere that many people today are frustrated because we are surrounded by organizational structures and artifacts. Only the petty bourgeoisie can find security and emotional satisfaction in an organizational structure, and only a middle-class person can find them in artifacts, things that men have made, such as houses, yachts, and swimming pools. But human beings who are growing up crave sensation and experience. They want contact with other people, moment-to-moment, intimate contact. I’ve discovered, however, that the intimacy really isn’t there. Young people touch each other, often in an almost ritual way; they sleep together, eat together, have sex together. But I don’t see the intimacy. There is a lot of action, of course, but not so much more than in the old days, I believe, because now there is a great deal more talk than action. This group, the lower middle class, it seems to me, holds the key to the future. I think probably they will win out. If they do, they will resolutely defend our organizational structures and artifacts. They will cling to the automobile, for instance; they will not permit us to adopt more efficient methods of moving people around. They will defend the system very much as it is and, if necessary, they will use all the force they can command. Eventually they will stop dissent altogether, whether from the intellectuals, the religious, the poor, the people who run the foundations, the Ivy League colleges, all the rest. The colleges are already becoming bureaucratized, anyway. I can’t see the big universities or the foundations as a strong progressive force. The people who run Harvard and the Ford Foundation look more and more like lower-middle-class bureaucrats who pose no threat to the established order because they are prepared to do anything to defend the system.
Carroll Quigley (Carroll Quigley: Life, Lectures and Collected Writings)
Overcoming the blame tendency is a defining issue in the corporate world. Ben Dattner, a psychologist and organizational consultant, tells of an experience when he was working at the Republic National Bank of New York. He noticed a piece of paper that a co-worker had stapled to his cubicle wall. It read: 'The six phases of a project: 1. Enthusiasm 2. Disillusionment 3. Panic 4. Search for the guilty 5. Punishment of the innocent 6. Rewards for the uninvolved' Dattner writes: 'I have yet to come across a more accurate description of how most dramas play out in our working lives.
Matthew Syed (Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do)
Where to stash your organizational risk? Lately, I’m increasingly hearing folks reference the idea of organizational debt. This is the organizational sibling of technical debt, and it represents things like biased interview processes and inequitable compensation mechanisms. These are systemic problems that are preventing your organization from reaching its potential. Like technical debt, these risks linger because they are never the most pressing problem. Until that one fateful moment when they are. Within organizational debt, there is a volatile subset most likely to come abruptly due, and I call that subset organizational risk. Some good examples might be a toxic team culture, a toilsome fire drill, or a struggling leader. These problems bubble up from your peers, skip-level one-on-ones,16 and organizational health surveys. If you care and are listening, these are hard to miss. But they are slow to fix. And, oh, do they accumulate! The larger and older your organization is, the more you’ll find perched on your capable shoulders. How you respond to this is, in my opinion, the core challenge of leading a large organization. How do you continue to remain emotionally engaged with the challenges faced by individuals you’re responsible to help, when their problem is low in your problems queue? In that moment, do you shrug off the responsibility, either by changing roles or picking powerlessness? Hide in indifference? Become so hard on yourself that you collapse inward? I’ve tried all of these! They weren’t very satisfying. What I’ve found most successful is to identify a few areas to improve, ensure you’re making progress on those, and give yourself permission to do the rest poorly. Work with your manager to write this up as an explicit plan and agree on what reasonable progress looks like. These issues are still stored with your other bags of risk and responsibility, but you’ve agreed on expectations. Now you have a set of organizational risks that you’re pretty confident will get fixed, and then you have all the others: known problems, likely to go sideways, that you don’t believe you’re able to address quickly. What do you do about those? I like to keep them close. Typically, my organizational philosophy is to stabilize team-by-team and organization-by-organization. Ensuring any given area is well on the path to health before moving my focus. I try not to push risks onto teams that are functioning well. You do need to delegate some risks, but generally I think it’s best to only delegate solvable risk. If something simply isn’t likely to go well, I think it’s best to hold the bag yourself. You may be the best suited to manage the risk, but you’re almost certainly the best positioned to take responsibility. As an organizational leader, you’ll always have a portfolio of risk, and you’ll always be doing very badly at some things that are important to you. That’s not only okay, it’s unavoidable.
Will Larson (An Elegant Puzzle: Systems of Engineering Management)
If this is true—if solitude is an important key to creativity—then we might all want to develop a taste for it. We’d want to teach our kids to work independently. We’d want to give employees plenty of privacy and autonomy. Yet increasingly we do just the opposite. We like to believe that we live in a grand age of creative individualism. We look back at the midcentury era in which the Berkeley researchers conducted their creativity studies, and feel superior. Unlike the starched-shirted conformists of the 1950s, we hang posters of Einstein on our walls, his tongue stuck out iconoclastically. We consume indie music and films, and generate our own online content. We “think different” (even if we got the idea from Apple Computer’s famous ad campaign). But the way we organize many of our most important institutions—our schools and our workplaces—tells a very different story. It’s the story of a contemporary phenomenon that I call the New Groupthink—a phenomenon that has the potential to stifle productivity at work and to deprive schoolchildren of the skills they’ll need to achieve excellence in an increasingly competitive world. The New Groupthink elevates teamwork above all else. It insists that creativity and intellectual achievement come from a gregarious place. It has many powerful advocates. “Innovation—the heart of the knowledge economy—is fundamentally social,” writes the prominent journalist Malcolm Gladwell. “None of us is as smart as all of us,” declares the organizational consultant Warren Bennis,
Susan Cain (Quiet: The Power of Introverts in a World That Can't Stop Talking)
The Delusion of Lasting Success promises that building an enduring company is not only achievable but a worthwhile objective. Yet companies that have outperformed the market for long periods of time are not just rare, they are statistical artifacts that are observable only in retrospect. Companies that achieved lasting success may be best understood as having strung together many short-term successes. Pursuing a dream of enduring greatness may divert attention from the pressing need to win immediate battles. The Delusion of Absolute Performance diverts our attention from the fact that success and failure always take place in a competitive environment. It may be comforting to believe that our success is entirely up to us, but as the example of Kmart demonstrated, a company can improve in absolute terms and still fall further behind in relative terms. Success in business means doing things better than rivals, not just doing things well. Believing that performance is absolute can cause us to take our eye off rivals and to avoid decisions that, while risky, may be essential for survival given the particular context of our industry and its competitive dynamics. The Delusion of the Wrong End of the Stick lets us confuse causes and effects, actions and outcomes. We may look at a handful of extraordinarily successful companies and imagine that doing what they did can lead to success — when it might in fact lead mainly to higher volatility and a lower overall chance of success. Unless we start with the full population of companies and examine what they all did — and how they all fared — we have an incomplete and indeed biased set of information. The Delusion of Organizational Physics implies that the business world offers predictable results, that it conforms to precise laws. It fuels a belief that a given set of actions can work in all settings and ignores the need to adapt to different conditions: intensity of competition, rate of growth, size of competitors, market concentration, regulation, global dispersion of activities, and much more. Claiming that one approach can work everywhere, at all times, for all companies, has a simplistic appeal but doesn’t do justice to the complexities of business. These points, taken together, expose the principal fiction at the heart of so many business books — that a company can choose to be great, that following a few key steps will predictably lead to greatness, that its success is entirely of its own making and not dependent on factors outside its control.
Philip M. Rosenzweig (The Halo Effect: How Managers let Themselves be Deceived)
rethinking Lenin. W here Negri and Badiou reject the Party and the State, Zizek retains a certain fidelity to Lenin. "The key 'Leninist' lesson today," he writes, is that "politics without the organizational form of the Party is politics without politics
Anonymous
For how far in the future are you optimizing your organization? Are you mentoring solely to instruct or also to learn? Will you know if you’ve accomplished your organizational and personal goals? Are you measuring the things you need to be? Have you assigned a team to write up the company’s goals three to five years out? What will it take to redesign your management team’s schedule so you can mentor one another? How can you reward staff members who attain their measurable goals?
L. David Marquet (Turn the Ship Around!: A True Story of Turning Followers into Leaders)
Table 6.1 Skill Categories Skill Category Description Comment Determining the Meaning of Words (Word Meaning) Student determines the meaning of words in context by recognizing known words and connecting them to prior vocabulary knowledge. Student uses a variety of skills to determine the meaning of unfamiliar words, including pronouncing words to trigger recognition, searching for related words with similar meanings, and analyzing prefixes, roots, and suffixes. This skill category includes more than just lexical access, as word identification and lexical recall are combined with morphological analyses. Understanding the Content, Form, and Function of Sentences (Sentence Meaning) Student builds upon an understanding of words and phrases to determine the meaning of a sentence. Student analyzes sentence structures and draws on an understanding of grammar rules to determine how the parts of speech in a sentence operate together to support the overall meaning. Student confirms that his or her understanding of a sentence makes sense in relationship to previous sentences, personal experience, and general knowledge of the world. This skill category focuses on the syntactical, grammatical, and semantic case analyses that support elementary proposition encoding and integration of propositions across contiguous sentences. Understanding the Situation Implied by a Text (Situation Model) Student develops a mental model (i.e., image, conception) of the people, things, setting, actions, ideas, and events in a text. Student draws on personal experience and world knowledge to infer cause-and-effect relationships between actions and events to fill in additional information needed to understand the situation implied by the text. This skill category is a hybrid of the explicit text model and the elaborated situation model described by Kintsch (1998). As such, category three combines both lower-level explicit text interpretation and higher-level inferential processes that connect the explicit text to existing knowledge structures and schemata. Understanding the Content, Form, and Function of Larger Sections of Text (Global Text Meaning) Student synthesizes the meaning of multiple sentences into an understanding of paragraphs or larger sections of texts. Student recognizes a text’s organizational structure and uses that organization to guide his or her reading. Student can identify the main point of, summarize, characterize, or evaluate the meaning of larger sections of text. Student can identify underlying assumptions in a text, recognize implied consequences, and draw conclusions from a text. This skill category focuses on the integration of local propositions into macro-level text structures (Kintsch & van Dijk, 1978) and more global themes (Louwerse & Van Peer, 2003). It also includes elaborative inferencing that supports interpretation and critical comprehension, such as identifying assumptions, causes, and consequence and drawing conclusions at the level of the situation model. Analyzing Authors’ Purposes, Goals, and Strategies (Pragmatic Meaning) Student identifies an author’s intended audience and purposes for writing. Student analyzes an author’s choices regarding content, organization, style, and genre, evaluating how those choices support the author’s purpose and are appropriate for the intended audience and situation. This skill category includes contextual and pragmatic discourse analyses that support interpretation of texts in light of inferred authorial intentions and strategies.
Danielle S. McNamara (Reading Comprehension Strategies: Theories, Interventions, and Technologies)
Dr. Adam Grant, professor of organizational psychology at the Wharton School of the University of Pennsylvania, says this is because J. J. Abrams is “a giver,” a rarity in an industry full of takers. No good TV show or film is made by one person, but whereas Hollywood bigshots are known for being credit-hogs, J. J. Abrams is a fantastic collaborator. Grant would know. He wrote the book on the subject. In his bestseller, Give and Take, he presents rigorous research showing that a disproportionate number of the most successful people in a given industry are extremely generous. From medical students to engineers to salespeople, his studies find givers at the top of the ladder. “Being a giver doesn’t require extraordinary acts of sacrifice,” Grant writes in Give and Take. “It just involves a focus on acting in the interests of others, such as by giving help, providing mentoring, sharing credit, or making connections for others.” Abrams is known, acquaintances tell me, for his kindness and lack of ego, in addition to his penchant for mystery. That’s how he attracts the best people to his staff. And that’s how he’s managed to climb so far so fast.* Staffers with whom I e-mailed and met at the “typewriter shop” were eager to keep Abrams away from me because, according to his reputation, he’d probably spend way too much time helping this shaggy-haired writer out when he ought to be, you know, filming Star Wars. Initially, Abrams helped out better-connected people than himself, and doing so helped him superconnect. But once he was the superconnector, he still helped people. That’s how to tell if someone is a giver, or a taker in giver’s clothing. “If you do it only to succeed,” Grant says, in the long run, “it probably won’t work.
Shane Snow (Smartcuts: The Breakthrough Power of Lateral Thinking)
For a person investigating whether an experience will work for them, traditional marketing content is appropriate, including ads, product pages, and more. These pieces of content meet the organizational goal of attracting people.
Torrey Podmajersky (Strategic Writing for UX: Drive Engagement, Conversion, and Retention with Every Word)
Anyone can bark out orders. It doesn’t take strength to yell at people, write them up or blame them for mistakes. It doesn’t take courage to boss people around in private and public when the organizational chart gives them the power to do that. It is the height of cowardice to manage a team with the presumption that they have to listen to you, because of your job title relative to theirs.
Gifford Thomas (The Inspirational Leader: Inspire Your Team To Believe In The Impossible)
Following the practice of the times, the grand princes and, later, the kings of Poland acquired the right of patronage; that is, they could appoint Orthodox bishops and even the metropolitan himself. Thus, the crucial issue of the leadership of the Orthodox faithful was left in the hands of secular rulers of another, increasingly antagonistic, church… The results were disastrous. With lay authorities capable of appointing bishops, the metropolitan's authority was undermined. And with every bishop acting as a law unto himself, the organizational discipline of the Orthodox church deteriorated rapidly. Even more deleterious was the corruption that lay patronage engendered… Under the circumstances, Orthodoxy's cultural contributions were limited. Schools, once one of the church's most attractive features, were neglected. Unqualified teachers barely succeeded in familiarizing their pupils with the rudiments of reading, writing, and Holy Scriptures. The curriculum of the schools had changed little since medieval times. The fall of Constantinople to the Ottomans in 1453 added to the intellectual and cultural stagnation by depriving the Orthodox of their most advanced and inspiring model. Lacking both external and internal stimuli, Orthodox culture slipped into ritualism, parochialism, and decay. The Poles, meanwhile, were enjoying a period of cultural growth and vitality. Benefiting from the West's prodigious outbursts of creative energy, they experienced the Renaissance with its stimulating reorientation of thought.
Orest Subtelny (Ukraine: A History)
Learning Plan Template Before Entry Find out whatever you can about the organization’s strategy, structure, performance, and people. Look for external assessments of the performance of the organization. You will learn how knowledgeable, fairly unbiased people view it. If you are a manager at a lower level, talk to people who deal with your new group as suppliers or customers. Find external observers who know the organization well, including former employees, recent retirees, and people who have transacted business with the organization. Ask these people open-ended questions about history, politics, and culture. Talk with your predecessor if possible. Talk to your new boss. As you begin to learn about the organization, write down your first impressions and eventually some hypotheses. Compile an initial set of questions to guide your structured inquiry after you arrive. Soon After Entry Review detailed operating plans, performance data, and personnel data. Meet one-on-one with your direct reports and ask them the questions you compiled. You will learn about convergent and divergent views and about your reports as people. Assess how things are going at key interfaces. You will hear how salespeople, purchasing agents, customer service representatives, and others perceive your organization’s dealings with external constituencies. You will also learn about problems they see that others do not. Test strategic alignment from the top down. Ask people at the top what the company’s vision and strategy are. Then see how far down into the organizational hierarchy those beliefs penetrate. You will learn how well the previous leader drove vision and strategy down through the organization. Test awareness of challenges and opportunities from the bottom up. Start by asking frontline people how they view the company’s challenges and opportunities. Then work your way up. You will learn how well the people at the top check the pulse of the organization. Update your questions and hypotheses. Meet with your boss to discuss your hypotheses and findings. By the End of the First Month Gather your team to feed back to them your preliminary findings. You will elicit confirmation and challenges of your assessments and will learn more about the group and its dynamics. Now analyze key interfaces from the outside in. You will learn how people on the outside (suppliers, customers, distributors, and others) perceive your organization and its strengths and weaknesses. Analyze a couple of key processes. Convene representatives of the responsible groups to map out and evaluate the processes you selected. You will learn about productivity, quality, and reliability. Meet with key integrators. You will learn how things work at interfaces among functional areas. What problems do they perceive that others do not? Seek out the natural historians. They can fill you in on the history, culture, and politics of the organization, and they are also potential allies and influencers. Update your questions and hypotheses. Meet with your boss again to discuss your observations.
Michael D. Watkins (The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter)
she found that two organizational “perks”—dinner and a free ride home—were central to the long hours synonymous with banking culture. If workers stayed at the office until seven p.m., they could order dinner on the company dime. “With no time to shop for groceries or cook, they soon become dependent on this service and even on the occasional day when they can leave before seven p.m., they stay in order to have dinner,” she writes in Liquidated: An Ethnography of Wall Street. Then, if bankers reached the nine p.m. milestone, the company paid for their ride home. While complimentary dinners and rides home might keep bankers working late, another device, the BlackBerry, kept them “chained to the office while at home or ‘on vacation,’ ” according to Ho.
Simone Stolzoff (The Good Enough Job: Reclaiming Life from Work)
Writing about conflict resolution and issues relating to identity, Barbour and Bourne (2020) have highlighted the usefulness of adapting the same questions to reflect on the future relationship. For example: How do we need to perceive ourselves as a team? How do we need to perceive the other team? How do we need the other team to perceive us? How do we need the other team to perceive themselves?
Lucy Widdowson (Building Top-Performing Teams: A Practical Guide to Team Coaching to Improve Collaboration and Drive Organizational Success)
Implicit Communication The German organizational climate encouraged people to act, and to take the initiative, even during the terror and chaos of war. Within this climate, the principles of mutual trust and intuitive competence make much of implicit communication, as opposed to detailed, written instructions. The Germans felt they had no alternative. As the Chief of the Prussian General Staff in the Franco-Prussian War (1870-71), Field Marshal Helmuth von Moltke, observed in the mid-1800s, the greater risk is the loss of time that comes from always trying to be explicit.61 Or as General Gaedcke commented about his unit in WW II, if he had tried to write everything down, “we would have been too late with every attack we ever attempted.”62
Chet Richards (Certain to Win: The Strategy of John Boyd, Applied to Business)
I have heard many times on this trip that people are afraid to become involved in politics, but this has been nowhere true in all of the Kachin State. In some areas people are joining the movement with great courage. In these areas I have seen that the local people are enjoying more political rights. What we have seen on our organizational tours is that in those areas where people are daring to be politically active, they enjoy more rights. Where people are fearful, however, they suffer more oppression. Because of this, if we want democracy, we need to show courage. By this I don’t mean the courage to cause trouble. I must often remind people of this. By courage I mean the courage to do what one knows is right, even if one is afraid. We should do what we believe is right, even if we are afraid. Of course, we cannot help being afraid; we just have to work to control our fear. In
Suu Kyi, Aung San (Freedom from Fear: And Other Writings)
Guideline #3: Remember for whom you are writing the résumé. In most cases, you’re writing your résumé for a stranger who doesn’t know you at all. Your main objective is to understand what prospective employers are looking for and then to provide that information clearly on your résumé. Do prospective employers want to read your biography, or do they prefer to know how you can contribute to their organizational goals? Before you write your résumé, seek first to understand the needs of potential employers, and then communicate, on your résumé, how you can best meet those needs.
Jay A. Block (101 Best Ways to Land a Job in Troubled Times)
Handling Resignations   In the course of an organization’s work, boards and officers may be confronted with the resignation of a fellow officer, board member, or committee chairman. There are two reasons people resign from office. The first reason is that something arises in the personal life of the officer that demands his or her time and attention. The officer feels at this time that he or she can’t fulfill the duties of the office and do justice to the organization, so the officer submits a resignation. The second reason is that there is a rift or severe disagreement within the organization. An officer may become angry, disheartened, or vengeful, so he or she submits a resignation. The first thing that the organization should do after it receives a resignation is to figure out why the person is resigning. If the organization really needs this person’s active input, it should find a way to keep him or her. If the person is resigning because of lack of time, then perhaps the organization can appoint an assistant to help with the work. If the person is resigning because he or she can’t attend the meetings, the organization should consider changing the meeting date and time. If the person submits his or her resignation because of organizational problems, the organization needs to look at how its members communicate with each other. Perhaps the members need to be more willing to allow disagreements and hear what others are saying. If an organization strictly obeys the principle of majority rule while protecting the rights of the minority, it can resolve problems in an intelligent, kind, and civil way. A resignation should be a formal letter that includes the date, the name of the person to whom it is addressed, the reason for the resignation, and the person’s signature. The person resigning can mail his or her letter to the secretary or hand it to the secretary in person. Under no circumstance should the secretary or president accept an oral resignation. If a resignation is given to the officer this way, he or she should talk with the person and find out the reasons for the resignation. Perhaps just talking to the person can solve the problem. However, an officer who insists on resigning should put it in writing and submit it to the secretary. This gives the accepting body something to read and consider. Every resignation should be put to a vote. When it is accepted, the office is vacant and should be immediately filled according to the rules for filling vacancies stated in the bylaws. If an officer submits a resignation and then decides to withdraw it, he or she can do this until a vote is taken. It is unjust for a secretary or governing body not to allow a withdrawal of the resignation before a vote is taken. The only way a resignation can’t be withdrawn is if some rule of the organization or a state statute prohibits it. When submitting the resignation, the member resigning should give it to the secretary only and not mail it to everyone in the organization. (An e-mail resignation is not acceptable because it is not signed.) Sending the resignation to every member only confuses matters and promotes gossip and conjecture in the organization. If the member later decides to withdraw his or her resignation, there is much more explaining to do. The other members may see this person as unstable and not worthy of the position.
Robert McConnell Productions (Webster's New World: Robert's Rules of Order: Simplified & Applied)
Service journalists. That's how an editor-in-chief described us to a roomful of corporate communicators. We are, he said, purveyors of ideas, of information and inspiration through writing intended to produce a positive response. Call what we do, then, action journalism. Transcending the mere delivery of information, it is writing with the expectation that our readers will act as a result of reading our words. And because of what we expect from them as a result of our efforts, a huge difference separates our kind of writing from the standard journalist's. They report and analyze. We report and advocate. They help sell newspapers and magazines. We help achieve organizational goals by influencing action. We create and enhance employee, shareholder, and customer confidence, build faith in corporate leadership, pride in its products. We heighten employee morale, foster belief in our company's intrinsic worth and trust in its mission. Ours is journalism with a definite slant, specific points of view, ulterior motives, particular objectives, all tilted toward the company, institution, association, or agency employing us.
Lionel L. Fisher
It's the opening line of a football game returned for a touchdown. Or fumbled. It's what orange juice is to breakfast, the first minutes of a blind date, a salesman's opening remarks. It sets the tone, lights the stage, greases the skids for everything to follow. It's the most important part of everything you'll ever write because if it doesn't work, whatever follows won't matter. It won't get read. It's your opening paragraph. And enough can't be said about its importance. Seduction. That's basically what leads are all about--enticing the reader across the threshold of your book, novel or article--because nothing happens until you get 'em inside. And you literally have only seconds to do it because surveys show that eight out of ten people quit reading whatever it is they've started after the first fifty words.
Lionel Fisher (The Craft of Corporate Journalism: Writing and Editing Creative Organizational Publications)
You’ve considered writing a developer proposal. Your intention being, to submit the winning proposal. Thus, positioning yourself – as the developer – to be in contention for consideration pertaining to the acquisition of now non-performing city-owned properties that can be rehabbed. Ok… Proposed property acquisitions – as well as debt and equity allocation – should be managed by designated personnel on the developer’s Management Team. This organizational structure-type is provided to a municipality in a Response. Management Team experience – as well as assigned project responsibilities – will be articulated for the municipality on the developer’s org chart. The org chart is provided to the municipality as a supplement within the Response. The submission of a proposal will enter the developer – I.e.: the Respondent – into a competitive selection process. There is a lot that goes into writing a good proposal. Build plans in. Architectural plans in. Design plans in. Lots of minutiae. My opinion? Keep it simple. And one way to do just that – assuming all of your build details are in place – is by illustrating a good understanding of how to effectively couple financing, to equity.
Ted Ihde, Thinking About Becoming A Real Estate Developer?
Honing your skills as an effective writer will also hone your skills as a lucid thinker. Organizational psychologist and bestselling author Adam Grant makes the point clearly: “Turning thoughts into words sharpens reasoning. What’s fuzzy in your head is clear on the page.”1
Todd Rogers (Writing for Busy Readers: communicate more effectively in the real world)
Hedberg (1981) writes that: ‘Very little is known about how organizational unlearning differs from that of individuals.’ But his work explores how unlearning can be blocked, particularly by the danger of too much success: ‘Organizations which have been poisoned by their own success are often unable to unlearn obsolete knowledge in spite of strong disconfirmations’. This is echoed by Bill Gates who said: ‘Success is a lousy teacher!
Peter Hawkins (Leadership Team Coaching: Developing Collective Transformational Leadership)
examination of Mussolini’s speeches and writings demonstrates that fascism embodied a very specific set of economic policies, political organizational principles, and even a fully-developed philosophy. Acknowledging that these exist and are worthy of examination (if nothing else, in order to see whether the term is actually being misused in almost all modern contexts) is not at all the same thing as endorsing them, yet we are prohibited by the System from investigating these matters out of the misguided belief that doing so would amount to a tacit approval of their content.
Chad A. Haag (The Philosophy of Ted Kaczynski: Why the Unabomber was Right about Modern Technology)
Too often in leadership, we unreflectively let the past dictate our leadership style. By working on your imaginary obituary, you use the future to shape your style too. We can’t change what has passed, but the future is still yet to be written. So, write it.
Marc A. Pitman (The Surprising Gift of Doubt: Use Uncertainty to Become the Exceptional Leader You Are Meant to Be)
We might think of structure as simply: an organizational scheme that allows the story to answer a question it has caused its reader to ask.
George Saunders (A Swim in a Pond in the Rain: In Which Four Russians Give a Master Class on Writing, Reading, and Life)
In 2004, I was working toward my master’s in organizational development at Pepperdine Graziadio Business School and decided to write my thesis on the effectiveness of life coaching. Two years of extensive research with almost one hundred former US Senate interns showed what I already knew from personal experience. Regardless of age, gender, level of self-awareness, or degree, three months of coaching increased their life satisfaction and improved their personal growth. The key conclusions that emerged from this study include: •Life coaching makes a significant difference in overall life satisfaction. •Coaching is an effective approach to goal attainment and personal development. •Coaching helps clients be more effective in setting concrete, measurable goals instead of being overwhelmed by large tasks. •Asking challenging questions encourages the client to look at a problem in new, creative ways. I knew coaching was effective, and this research proved it.
Darcy Luoma (Thoughtfully Fit: Your Training Plan for Life and Business Success)
This can have devastating consequences for the fast-growing company. Over a short period of time, say a year, the number of employees can leap from 50 to 150 in a startup, or from 150 to 500 or more during a later phase of rapid growth when the business model is promising and the funding is in the bank. Seemingly overnight, the new employees can vastly outnumber their predecessors, and this dynamic can permanently redefine the corporate culture. Brent Gleeson, a leadership coach and Navy SEAL combat veteran, writes, “Organizational culture comes about in one of two ways. It’s either decisively defined, nurtured and protected from the inception of the organization; or—more typically—it comes about haphazardly as a collective sum of the beliefs, experiences and behaviors of those on the team. Either way, you will have a culture. For better or worse.”2
Colin Bryar (Working Backwards: Insights, Stories, and Secrets from Inside Amazon)
Contrary to the impression left by toga party costumes, the toga was closer to the size of a bedroom than a bedsheet, about 20 square meters (24 square yards). Assuming 20 threads to the centimeter (about 130 to the inch), historian Mary Harlow calculates that a toga required about 40 kilometers (25 miles) of wool yarn—enough to reach from Central Park to Greenwich, Connecticut. Spinning that much yarn would take some nine hundred hours, or more than four months of labor, working eight hours a day, six days a week. Ignoring textiles, Harlow cautions, blinds classical scholars to some of the most important economic, political, and organizational challenges that ancient societies faced. Cloth isn’t just for clothes, after all. “Increasingly complex societies required more and more textiles,” she writes. The Roman army, for instance, was a mass consumer of textiles.… Building a fleet required long term planning as woven sails required large amounts of raw material and time to produce. The raw materials needed to be bred, pastured, shorn or grown, harvested, and processed before they reached the spinners. Textile production for both domestic and wider needs demanded time and planning.
Virginia Postrel (The Fabric of Civilization: How Textiles Made the World)
This explains why, compared with European and Asian companies, American businesses tend to have more: •​Organizational charts (showing on paper who works for whom) •​Titles (describing exactly who is at what level) •​Written objectives (explaining who is responsible for accomplishing what) •​Performance appraisals (stating in writing how each person is doing) By contrast, many high-context cultures—particularly those of Asia and Africa—have a strong oral tradition in which written documentation is considered less necessary. The tendency to put everything in writing, which is a mark of professionalism and transparency in a low-context culture, may suggest to high-context colleagues that you don’t trust them to follow through
Erin Meyer (The Culture Map: Breaking Through the Invisible Boundaries of Global Business)
Cosgrove advocates treating all plans, milestones, and schedules as tentative, so as to facilitate change. This goes much too far—the common failing of programming groups today is too little management control, not too much. Nevertheless, he offers a great insight. He observes that the reluctance to document designs is not due merely to laziness or time pressure. Instead it comes from the designer's reluctance to commit himself to the defense of decisions which he knows to be tentative. "By documenting a design, the designer exposes himself to the criticisms of everyone, and he must be able to defend everything he writes. If the organizational structure is threatening in any way, nothing is going to be documented until it is completely defensible." Structuring an organization for change is much harder than designing a system for change. Each man must be assigned to jobs that broaden him, so that the whole force is technically flexible. On a large project the manager needs to keep two or three top programmers as a technical cavalry that can gallop to the rescue wherever the battle is thickest. Management structures also need to be changed as the system changes. This means that the boss must give a great deal of attention to keeping his managers and his technical people as interchangeable as their talents allow.
Frederick P. Brooks Jr. (The Mythical Man-Month: Essays on Software Engineering)
We start the exercise by having everyone write down one thing that each of the other team members does that makes the team better. In other words, they write down, for everyone other than themselves, the single biggest area of strength as it pertains to the impact on the group. We’re interested not in their technical skills, but in the way they behave when the team is together that makes the team stronger. Then we ask them to do the same thing, except this time focusing on the one aspect of each person that sometimes hurts the team. After ten or fifteen minutes of thoughtful consideration and note taking, everyone is usually done.
Patrick Lencioni (The Advantage: Why Organizational Health Trumps Everything Else In Business)
Peter Drucker recommends the use of a “manager’s letter” to capture the essence of performance agreements between managers and their employees. Following a deep and thorough discussion of expectations, guidelines and resources to make sure they are in harmony with organizational goals, the employee writes a letter to the manager that summarizes the discussion and indicates when the next performance plan or review discussion will take place.
Stephen R. Covey (The 7 Habits of Highly Effective People)
If only you would apply yourself.” My teachers in high school told me that so often that they decided to really drill it in by writing it in my yearbook, over and over. I was a bad student. Still am. Busywork was the bane of my existence—those little homework assignments that felt like a waste of time, that required organizational skills like Writing Down Your Assignment and Not Losing Your Handout. These were difficult tasks for me. My locker was a pile of loose papers that got more and more crinkly as the weeks went on until it looked like the inside of a recycling bin. I discovered that if you ignore something long enough, it really does go away. Literally. The papers would disintegrate. I would pass just enough tests and do enough begging to eke by with a D. Sometimes.
Andrew Peterson (Adorning the Dark: Thoughts on Community, Calling, and the Mystery of Making)
the single greatest threat to organizational resilience: the unwillingness or inability of senior leaders to write off their own depreciating intellectual capital. This failing would be less dangerous if subordinates felt empowered to challenge C-suite dogma, but most middle managers are disinclined to bite the hand that feeds them. Thus myopia, like authority, trickles down.
Gary Hamel (Humanocracy: Creating Organizations as Amazing as the People Inside Them)
They share a distinctive organizational culture that cares deeply about and acts with conviction on a small number of principles. I’m talking about customer obsession rather than competitor obsession, eagerness to invent and pioneer, willingness to fail, the patience to think long-term, and the taking of professional pride in operational excellence. Through that lens, AWS and Amazon retail are very similar indeed. A
Jeff Bezos (Invent and Wander: The Collected Writings of Jeff Bezos)
Stories are powerful and memorable. That is why I have told so many in this book. But an individual anecdote can only serve as an illustration. To really convince yourself, much less others, we need to change the way we do things: we need data, and lots of it. [...] People become overconfident because they never bother to document their past track record of wrong predictions, and then they make things worse by falling victim to the dreaded confirmation bias - they only look for evidence that confirms their preconceived hypotheses. The only protection against overconfidence is to systematically collect data, especially data that can prove you wrong. [...] "If you don't write it down, it doesn't exist". In addition, most organizations have an urgent need to learn how to learn, and then commit to this learning in order to accumulate knowledge over time. At the very least this means trying new things and keeping track of what happens. Even better would be to run actual experiments. [...] The ideal organizational environment encourages everyone to observe, collect data, and speak up.
Richard H. Thaler (Misbehaving: The Making of Behavioral Economics)
Simulating a dialogue with an imaginary reader can help resolve many common organizational problems, because it will prompt you to address points and counterpoints in the order that they’re likely to arise in the reader’s mind.
Ross Guberman (Point Taken: How to Write Like the World's Best Judges)
How To Write A Business Plan Step By Step In this article, I am going to give you a wake-up call. You may have been doing a particular thing without actually getting the result. If you have been using the internet for a long time, my question is, “why have you not made money online yet.” I am so sure of this question because I know how much any daring person could earn if you just decide to. Are you thinking of starting your own business, but you’re afraid, concerned…actually, you’re freaked out? That puts you in good company with many others who have come before you and asked the same question: Do I have what it takes? According to the dictionary, an entrepreneur is someone who organizes, manages, and assumes the risks of a business or enterprise. That sounds pretty straight-forward, doesn’t it? We all have some degree of organizational skills. How’s about management skills? Were you dressed when you left the house this morning? Then somewhere along the way you managed the process of picking out clothes and putting them on your body, right? Visit here for more: onlineibusiness.com
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