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If you do not change employee behaviour, you will not get organisational change and performance improvement"
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Peter F. Gallagher
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It doesn’t matter which continent I am working in; I typically encounter three-employee change standpoints: Advocates, Observers and Rebels. However, to successfully implement organisational change management, we must engage, communicate and entice these three employee groups to get buy-in, change adoption and benefits realisation
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Peter F Gallagher
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Many leaders get to the top of an organisation with skills less associated to leadership, but more the ability to eliminate greater competition on the way
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Peter F Gallagher
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Deluded leaders and the ‘yes men’ that follow are barriers to successful organisational change" Peter F Gallagher
Change Management Handbook - The Leadership of Change Volume 3
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Peter F Gallagher
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Organisational change adoption must be made easier than keeping the old ways
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Peter F Gallagher
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A typical response when starting a change journey and engaging organisational leaders, it is not us, it is the employees below me that have the problem with change and improvement
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Peter F Gallagher
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Constructive feedback is leadership gift and driver of organisational behavioural change
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Peter F Gallagher
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From my experience, I see a high number of change initiatives fail, so why is it that change experts and leadership coaches continually praise organisations for their great efforts?
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Peter F Gallagher
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There are 3 groups of employees in any change journey: ‘Advocates’, ‘Observers’ and ‘Rebels’. Each reacts differently to organisational change and will have different levels of resistance
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Peter F Gallagher
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The micro facial expression of contempt when engaging leaders about preparing for their organisation's change is often the norm, matched only by their leadership of change knowledge
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Peter F Gallagher
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While delivering organisational change or improvements, one cannot be sure whether the main challenge is narcissistic and deluded leaders or the sheep that follow in abundance"
Peter F Gallagher
Change Management Handbook - The Leadership of Change Volume 3
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Peter F Gallagher
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Fixed mindset leaders will quickly contaminate an organisation by killing growth and creativity, as well as promoting incompetence based on their likeness. This cycle will be replicated unless shareholders intervene ruthlessly
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Peter F Gallagher
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Organisational change leadership is about effectively and proactively articulating the vision, modelling the new way and intervening to ensure sustainable change
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Peter F Gallagher
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The change question all leaders should be able to answer
Do you have a change vision, are you aligned on your strategic objectives, are you a high performing team and does you team have change leadership skills to lead the change or improvement that your organisation is facing?
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Peter F Gallagher
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Change Agents with organisation credibility, Change Management skills and the desire to improve an organisation can greatly enhance Change Adoption and Benefits Delivery
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Peter F Gallagher
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Develop a compelling change vision that inspires employees with purpose and is aligned to the organisation’s strategy, values and beliefs
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Peter F Gallagher
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When he’d joined the Service he’d been in Psych Eval, which had involved evaluating operational strategies for psychological impact – on targets as well as agents – but had also meant carrying out individual assessments; who was stressed, who’d benefit from a change of routine, and who was a psychopath. Every organisation had a few, usually at management level, and it was handy to know who they were in case there was an emergency, or an office party.
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Mick Herron (London Rules (Slough House, #5))
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The sustainable success of digital transformation comes from a carefully planned organisational change management process that meets two key objectives, one being the company culture, and the other one is empowering its employees
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Enamul Haque
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Every organisation, not just business, needs 1 core competence: Tactical execution
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Tony Dovale
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Strategy has no value if your culture and leadership mindset are wrong
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Tony Dovale
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ReThink culture, because it is the foundation of all strategic success.
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Tony Dovale
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If you need one person to change your destiny, then you have not built a very solid organisation.
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Alex Ferguson (Leading: Lessons in leadership from the legendary Manchester United manager)
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At this point, I must describe an important study carried out by Clare W. Graves of Union College, Schenectady, N.Y. on deterioration of work standards. Professor Graves starts from the Maslow-McGregor assumption that work standards deteriorate when people react against workcontrol systems with boredom, inertia, cynicism... A fourteen-year study led to the conclusion that, for practical purposes, we may divide people up into seven groups, seven personality levels, ranging from totally selfpreoccupied and selfish to what Nietzsche called ‘a selfrolling wheel’-a thoroughly self-determined person, absorbed in an objective task. This important study might be regarded as an expansion of Shotover’s remark that our interest in the world is an overflow of our interest in ourselves—and that therefore nobody can be genuinely ‘objective’ until they have fully satiated the subjective cravings. What is interesting—and surprising—is that it should not only be possible to distinguish seven clear personality-ypes, but that these can be recognised by any competent industrial psychologist. When Professor Graves’s theories were applied in a large manufacturing organisation—and people were slotted into their proper ‘levels’—the result was a 17% increase in production and an 87% drop in grumbles.
The seven levels are labelled as follows:
(1) Autistic
(2) Animistic
(3) Awakening and fright
(4) Aggressive power seeking
(5) Sociocentric
(6) Aggressive individualistic
(7) Pacifist individualistic.
The first level can be easily understood: people belonging to it are almost babylike, perhaps psychologically run-down and discouraged; there is very little to be done with these people. The animistic level would more probably be encountered in backward countries: primitive, superstitious, preoccupied with totems and taboos, and again poor industrial material. Man at the third level is altogether more wide-awake and objective, but finds the complexity of the real world frightening; the best work is to be got out of him by giving him rules to obey and a sense of hierarchical security. Such people are firm believers in staying in the class in which they were born. They prefer an autocracy. The majority of Russian peasants under the Tsars probably belonged to this level. And a good example of level four would probably be the revolutionaries who threw bombs at the Tsars and preached destruction. In industry, they are likely to be trouble makers, aggressive, angry, and not necessarily intelligent. Management needs a high level of tact to get the best out of these. Man at level five has achieved a degree of security—psychological and economic—and he becomes seriously preoccupied with making society run smoothly. He is the sort of person who joins rotary clubs and enjoys group activities. As a worker, he is inferior to levels three and four, but the best is to be got out of him by making him part of a group striving for a common purpose.
Level six is a self-confident individualist who likes to do a job his own way, and does it well. Interfered with by authoritarian management, he is hopeless. He needs to be told the goal, and left to work out the best way to achieve it; obstructed, he becomes mulish.
Level seven is much like level six, but without the mulishness; he is pacifistic, and does his best when left to himself. Faced with authoritarian management, he either retreats into himself, or goes on his own way while trying to present a passable front to the management.
Professor Graves describes the method of applying this theory in a large plant where there was a certain amount of unrest. The basic idea was to make sure that each man was placed under the type of supervisor appropriate to his level. A certain amount of transferring brought about the desired result, mentioned above—increased production, immense decrease in grievances, and far less workers leaving the plant (7% as against 21% before the change).
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Colin Wilson (New Pathways in Psychology: Maslow & the Post-Freudian Revolution)
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The oversupply of huge amounts of information free of charge and on demand is changing the world beyond recognition. This is especially true in areas of education where education systems are evolving to reflect the reality that education is about constructing knowledge rather than just remembering facts. The knowledge revolution is correlated with the rise of knowledge economy where information is constructed and organised into knowledge that can be utilised to create economic value. Knowledge management is also allowing us to gradually use machines to perform tasks that need complex decision making.
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Mushtak Al-Atabi (Think Like an Engineer: Use systematic thinking to solve everyday challenges & unlock the inherent values in them)
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DevOps Evangelist An expert Consultant who can now evangelise a DevOps solution for an Enterprise. Typical tasks: Scaling DevOps capabilities across Enterprise Change Management Organisation Alignment This is a high-end Consulting role, with a heavy technology bend. At a DevOps Engineer level, it’s mostly about deep technical skills. As you evolve into a solution architect kind of role, along with the technical acumen, it’s also about leadership skills to build consensus/agreements and making a team work together.
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Savinder Puri (How do I build a career in DevOps?: A practical handbook to help you start or scale up your career in DevOps)
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Organizational Excellence' would reflect the organization's ability to make sufficient commitment to clinch and apply progressive changes in the system through updating information with applied decision making, overhauling structural responsibilities from time to time, strengthen people’s management, learning/training systems, and periodical improvisation of work process ( work flow links). With the strapping leadership of the top management, strategical partnerships are resourcefully tapped and managed which in turn reverberate impressing a positive impact on their people, customers/clientele, clientele’s business, organization's business and in turn end up contributing to the infrastructure of the nation they serve with a broader impact made on the society at large.
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Henrietta Newton Martin-Legal Advisor & Author
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Those who dedicate themselves to planting and nurturing culture, people and organisation will reap significant growth and change.
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Sandy Pfund | The Enterneer®
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Understanding Financial Risks and Companies Mitigate them?
Financial risks are the possible threats, losses and debts corporations face during setting up policies and seeking new business opportunities. Financial risks lead to negative implications for the corporations that can lead to loss of financial assets, liabilities and capital.
Mitigation of risks and their avoidance in the early stages of product deployment, strategy-planning and other vital phases is top-priority for financial advisors and managers.
Here's how to mitigate risks in financial corporates:-
● Keeping track of Business Operations
Evaluating existing business operations in the corporations will provide a holistic view of the movement of cash-flows, utilisation of financial assets, and avoiding debts and losses.
● Stocking up Emergency Funds
Just as families maintain an emergency fund for dealing with uncertainties, the same goes for large corporates. Coping with uncertainty such as the ongoing pandemic is a valuable lesson that has taught businesses to maintain emergency funds to avoid economic lapses.
● Taking Data-Backed Decisions
Senior financial advisors and managers must take well-reformed decisions backed by data insights. Data-based technologies such as data analytics, science, and others provide resourceful insights about various economic activities and help single out the anomalies and avoid risks.
Enrolling for a course in finance through a reputed university can help young aspiring financial risk advisors understand different ways of mitigating risks and threats. The IIM risk management course provides meaningful insights into the other risks involved in corporations.
What are the Financial Risks Involved in Corporations?
Amongst the several roles and responsibilities undertaken by the financial management sector, identifying and analysing the volatile financial risks.
Financial risk management is the pinnacle of the financial world and incorporates the following risks:-
● Market Risk
Market risk refers to the threats that emerge due to corporational work-flows, operational setup and work-systems. Various financial risks include- an economic recession, interest rate fluctuations, natural calamities and others.
Market risks are also known as "systematic risk" and need to be dealt with appropriately. When there are significant changes in market rates, these risks emerge and lead to economic losses.
● Credit Risk
Credit risk is amongst the common threats that organisations face in the current financial scenarios. This risk emerges when a corporation provides credit to its borrower, and there are lapses while receiving owned principal and interest.
Credit risk arises when a borrower falters to make the payment owed to them.
● Liquidity Risk
Liquidity risk crops up when investors, business ventures and large organisations cannot meet their debt compulsions in the short run.
Liquidity risk emerges when a particular financial asset, security or economic proposition can't be traded in the market.
● Operational Risk
Operational risk arises due to financial losses resulting from employee's mistakes, failures in implementing policies, reforms and other procedures.
Key Takeaway
The various financial risks discussed above help professionals learn the different risks, threats and losses. Enrolling for a course in finance assists learners understand the different risks. Moreover, pursuing the IIM risk management course can expose professionals to the scope of international financial management in India and other key concepts.
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Talentedge
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Be innovative in leading people. Within our organisations we are continously innovating procedures, systems and technology but we fail to consider how we can innovate in our leadership.
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Janna Cachola
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Climate Change - "We cannot stop it but we can slow it down
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Paul Webb (Becoming an Energy Expert : ‘How to manage an organisation’s third largest expense and help our planet’ (Energy Management Book 1))
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The speed of your organisation is determined by the slowest ones.
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Gijs van Wulfen
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When the change in your market outsprints the change in your organisation, you will have a problem sooner or later.
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Gijs van Wulfen
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Companies must adapt to the demands of today’s workforce and radically change their management style.
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Daniel Hartweg (High Performing Organisation: An inspiring and practical handbook for leaders and employees on fostering a culture of engagement, effectiveness and empathy)
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In the past you may have been able to depend upon an organisation to plan and support your development, but in today’s fast-moving, ever-changing and far less secure world it would be irresponsible not to recognise that your development, career and life plans are your responsibility, and yours alone.
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Mike Brent (Leader's Guide to Managing People, The: How to Use Soft Skills to Get Hard Results)
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Promotion stocks came to the retailer ahead of the rest of the market. Also, they usually got an extra lot even after the end of the promotion Newly launched products came to the retailer first. The customers got more choice, faster, leading to favourable word-of-mouth publicity Local display and consumer sampling budgets were always directed liberally at the retailer Vendors ensured that no slow moving inventory was stuck in the retailer’s stores; they wanted nothing to choke the pipeline The retailer also received the best in-class margin from the distributor If some items were in short supply, the vendor would ensure the retailer was the last one to go out of stock In effect, the consumers found more products, fresher stocks and more promotions in the retailer’s stores compared to the general market. This wasn’t something actively created by either the vendors or the retailer, but was a byproduct of good trading practices. Just one move based on a trading community insight— everyone has less money in the bank than needed — hurled the retailer into a virtuous growth cycle, with all the vendors pushing in one direction, with them. Most people in the business would not give a second look at changing these trading practices. If the payment norm is eight days why modify it? Surely the wholesalers, too, know what they’re letting themselves in for? And the vast volumes offered by organised retail should offset the stress of extending credit. Isn’t that how it works? One retailer managed to peep behind the curtain of wholesaler business practices and understood what a boon more money in the bank was to the trade. And look at the gains they reaped for this seemingly insignificant insight!
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Damodar Mall (Supermarketwala: Secrets To Winning Consumer India)
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The truth is that digital transformation is actually not about adapting to new technology at all — it's about directing an organisation to be more adaptive to change itself.
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Lindsay Herbert (Digital Transformation: Build Your Organization's Future for the Innovation Age)
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Like time-management, change-management, doesn't really exist antmore... . Today's most valuable mindset must include the SWIFTA framework the be a change-driver.
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Tony Dovale
“
time. Up in the air, above the situation, he asks if it is really the end of the world if he doesn’t get the job. The answer is ‘No, it isn’t’ and although it is very disappointing, he can deal with the disappointment and consequences because he is an adult Human and not a Chimp or child. He also knows logically that he may still be able to do something about the situation and must not allow the Chimp to think catastrophically. Step 5: He now goes into Human mode and asks himself, ‘What can I do about the situation?’ He answers: ‘I can choose the emotions I want and I can choose to act like an adult. Being emotional isn’t going to help anything, least of all me. I can’t think of anything practical to do at this point in time – this I must accept. I can choose to accept the situation rather than keep on saying “what if” or “this shouldn’t have happened” or even worse, “life should be fair”.’ Step 6: Eddie decides to put his Human in charge and decides to actively change his emotional approach to the situation. On a practical point he considers his options to either wait in the hope that another bus appears or to go home and phone the interview organiser. Step 7: Despite his disappointment he might manage a smile and be thankful that the sun will still rise tomorrow. He remains focused on the solution and not the problem. Of course, you may want to react differently or deal with the situation differently if you were in his position. It is just an example of how it might go. Clearly there are endless possibilities. The main point is that he has decided to act as a Human and not as a Chimp and to choose positive emotions despite the setback. Choice despite seriousness The scenario above was not so serious but what happens if a real crisis occurs? Imagine a young man who has had an accident on a motorbike and has been left paralysed from the waist down. Sadly this is not an uncommon event. How does he deal with this type of crisis? This time when he gets up into the helicopter and tries to gain perspective the answer is not so good. His whole life has just changed and not for the better. It would be totally unreasonable for anyone to say to him get a perspective and smile. He will need to go through a grieving process. All of us respond differently to the same situation, so there are no rights or wrongs when responding to a severe crisis. It is about understanding your response and making choices about how you want to manage it. The simple steps described are helpful for minor crises and immediate and transient stress but they need modifying
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Steve Peters (The Chimp Paradox: The Acclaimed Mind Management Programme to Help You Achieve Success, Confidence and Happiness)
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What is sensory integration therapy? This form of occupational therapy helps children and adults with SPD (sensory processing disorder) use all their senses together. These are the senses of touch, taste, smell, sight, and hearing. Sensory integration therapy is claimed to help people with SPD respond to sensory inputs such as light, sound, touch, and others; and change challenging or repetitive behaviours.
Someone in the family may have trouble receiving and responding to information through their senses. This is a condition called sensory processing disorder (SPD). These people are over-sensitive to things in their surroundings. This disorder is commonly identified in children and with conditions like autism spectrum disorder.
The exact cause of sensory processing disorder is yet to be identified. However, previous studies have proven that over-sensitivity to light and sound has a strong genetic component. Other studies say that those with sensory processing conditions have abnormal brain activity when exposed simultaneously to light and sound.
Treatment for sensory processing disorder in children and adults is called sensory integration therapy. Therapy sessions are play-oriented for children, so they should be fun and playful. This may include the use of swings, slides, and trampolines and may be able to calm an anxious child. In addition, children can make appropriate responses. They can also perform more normally.
SPD can also affect adults
Someone who struggles with SPD should consider receiving occupational therapy, which has an important role in identifying and treating sensory integration issues. Occupational therapists are health professionals using different therapeutic approaches so that people can do every work they need to do, inside and outside their homes. Through occupational therapy, affected individuals are helped to manage their immediate and long-term sensory symptoms.
Sensory integration therapy for adults, especially for people living with dementia or Alzheimer's disease, may use everyday sounds, objects, foods, and other items to rouse their feelings and elicit positive responses.
Suppose an adult is experiencing agitation or anxiety. In that case, soothing music can calm them, or smelling a scent familiar to them can help lessen their nervous excitement and encourage relaxation, as these things can stimulate their senses. Seniors with Alzheimer's/Dementia can regain their ability to connect with the world around them. This can help improve their well-being overall and quality of life.
What Are The Benefits of Sensory Integration Therapy
Sensory integration treatment offers several benefits to people with SPD:
* efficient organisation of sensory information. These are the things the brain collects from one's senses - smell, touch, sight, etc.
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Active involvement in an exploration of the environment.
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Maximised ability to function in recreational and other daily activities.
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Improved independence with daily living activities.
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Improved performance in the home, school, and community.
* self-regulations. Affected individuals get the ability to understand and manage their behaviours and understand their feelings about things that happen around them.
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Sensory systems modulation.
If you are searching for an occupational therapist to work with for a family with a sensory processing disorder, check out the Mission Walk Therapy & Rehabilitation Centre.
The occupational therapy team of Mission Walk uses individualised care plans, along with the most advanced techniques, so that patients can perform games, school tasks, and other day-to-day activities with their best functional skills.
Call Mission Walk today for more information or a free consultation on sensory integration therapy. Our customer service staff will be happy to help.
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Missionwalk - Physiotherapy and Rehabilitation
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MICHAEL CRONIN: My three main concerns can, I suppose, be summed up as follows: (1) How can we find a space in the current public conversation for a perspective that is critical of the marriage campaign but from a queer, gay-affirmative and anti-homophobic perspective? As Pantigate demonstrates, once the referendum campaign gets going, that will become even more difficult, probably impossible. (2) How can we manage to engage in a political discussion while acknowledging that this is an issue in which people are so deeply invested emotionally and affectively? For instance, I find it very uncomfortable and challenging to express my opposition publicly as someone who, firstly, is a potential beneficiary of the change, and, secondly, am opposing something that is deeply important to individuals who I respect and love, and opposing subcultural organisations that were very important to my own formation. (3) How can we develop a perspective on this that acknowledges that this is simultaneously a victory and a defeat? It is a progressive development that will make our society more inclusive, tolerant and affirmative of loving relationships and different families. But it will also entrench inequality – between the married and the unmarried, the secure and the precarious – and is another indication of how the utopian hopes of 1970s gay liberation and lesbian feminism have been thoroughly defeated.
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Una Mullally (In the Name of Love: The Movement for Marriage Equality in Ireland. An Oral History)
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When one person does something wrong, it's his mistake. If more than one person makes the same mistake, there is something wrong with the organizational culture.
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Sukant Ratnakar (Quantraz)
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In an unprofessional organization, only a few employees are trust-worthy. In a professional organization, every employee is trustworthy.
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Sukant Ratnakar (Quantraz)
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Strengthening an organisation’s empathy muscle will require change management.
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Minter Dial, Heartificial Empathy, Putting Heart into Business and Artificial Intelligence (2023)
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Being a true leader, as opposed to a competent manager, requires a willingness to get your hands dirty. I have said before that I do not expect anyone to do a job I cannot do myself. While this is clearly unrealistic as a company grows and expands, the perception of being willing to step in and assist must remain. The weight of leadership includes staying calm while others panic and coming up with solutions rather than joining the chorus of complaints. The Covid-19 pandemic has certainly helped distinguish the leaders from the managers. Leaders are prepared to take responsibility when things go wrong, even if the true responsibility lies with someone else. Leaders are visible. Leaders have a vision, even if it is only short term. I don’t really believe in long-term planning. I make up the rules of the game based on one-year plans. This means I always retain visibility and control. Five years is too long a time to have any certainty that the objectives will be met. Leadership is not a popularity contest, but it also should not inspire fear. Leaders earn respect and loyalty, recognising that these take a long time to earn and a second to lose. A leader is not scared of collaboration and listening to the opinions of others, as well as accepting help when it’s needed. Leadership is not a quality that you are born with, it is something that you learn over time. I was not a leader in my Coronation days, and I am the first to admit that I made a lot of mistakes. Even at African Harvest, as much as I achieved financial success and tried different techniques to earn respect, I never truly managed to deal with the unruly investment team. But, having built on years of experience, by the time I hit my stride at Sygnia, I was a leader. Within any organisation of substantial size, there is space for more than one leader, whether they head up divisions or the organisation itself. There are several leaders across Sygnia weaving the fabric of our success. I am no longer the sole leader, having passed the baton on to others in pursuit of my own dreams. To quote the Harvard Business Review, ‘The competencies most frequently required for success at the top of any sizable business include strategic orientation, market insight, results orientation, customer impact, collaboration and influence, organisational development, team leadership, and change leadership.’ That is what I looked for in my successor, and that is what I found in David. I am confident that all the leaders I have groomed are more than capable of taking the company forwards.
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Magda wierzycka (Magda: My Journey)
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So here is a principal difference that I am offering between my understanding of what happens in organisations and many of the conventional books on management. I am suggesting that what happens between people every day at work, whether it is perceived to have gone well or badly, is more important for thinking about how to work better together than trying to develop a new tool or framework. I am encouraging managers and consultants to pay attention to the kinds of interaction in which they find themselves caught, including noticing the strong feelings that often get evoked at work including in themselves as managers, as a helpful way of thinking about how they might continue to participate. In doing so, they will be uncovering of some taken for granted ideas about the management of organisation as a means of opening them up to further questioning. As I mentioned in Chapter 1, this is a method to encourage managers and consultants to think about what they are doing, to become reflexive about how they interact with others. I am doing so in the belief that it offers an understanding and methods more appropriate for coming to terms with the complexity of situations that face managers and staff in the day-to-day practice of their work. In other words, instead of encouraging managers and consultants to think of an organisation as a thing that they can act upon and change from one state to another, rather they think of themselves as co-participants, perhaps powerful ones, in the ongoing web of relationships to which they are contributing. To reflect upon how they are contributing, and how their contribution is reflected back to them by the reactions of others, and what happens as a result is important data to take into account when deciding what to do next.
”
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Chris Mowles (Rethinking Management: Radical Insights from the Complexity Sciences)
“
By drawing on Taylor and Arendt, I have made alternative claims for the visioning process: that it is a necessary and powerful way for groups of staff to exercise freedom together, of imagining a new future, but that it is a temporary and partial process which cannot map out all aspects of knowing how to take the next steps. As generalisations, such statements only take us so far in knowing how to act. Rather, it is incumbent upon staff in organisations continuously to look for ways to discuss, argue over, rework and functionalise these idealisations. I am arguing that change is not something which can be just designed and prescribed by senior managers in an idealised strategy process, but is happening every day in every department and unit in the organisation. Being open to what the organisation is already becoming allows for the possibility of the practical implications of a visioning process to emerge. The dangers of not being open implies that we already know what’s best for the organisation irrespective of the variety of work environments where staff are already largely doing their best to make things work. It then has the potential for bullying and even violence, where by violence I take Arendt’s definition of the prevention of the necessary daily struggles over power.
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Chris Mowles (Rethinking Management: Radical Insights from the Complexity Sciences)
“
In linear times, an organization’s culture is its greatest asset. However, in exponential and disruptive times, some parts of that same culture can become large liabilities, creating persistent resistance to pressing change and renewal.
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Gyan Nagpal (The Future Ready Organization: How Dynamic Capability Management Is Reshaping the Modern Workplace)
“
In an ever faster-changing world, your Strategy can the be the cause of your organisations' demise, if your leaders are unconscious, and thus not able to be suitably awake, agile, and Response-ABLE.
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Tony Dovale
“
Two key initiatives (i.e. situational changes) are known to drive an organisation’s safety culture to achieve safety excellence: safety leadership and employee engagement, within a formal ethos of developing a ‘safety partnership’. Both are contained within the ‘Management/Supervision’ characteristic in the model shown in Fig. 1, and lend themselves to monitoring the safety culture product, “that observable degree
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Claude Gilbert (Safety Cultures, Safety Models: Taking Stock and Moving Forward (SpringerBriefs in Applied Sciences and Technology))
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