Office Clerk Quotes

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The wish of death had been palpably hanging over this otherwise idyllic paradise for a good many years. All business and politics is personal in the Philippines. If it wasn't for the cheap beer and lovely girls one of us would spend an hour in this dump. They [Jehovah's Witnesses] get some kind of frequent flyer points for each person who signs on. I'm not lazy. I'm just motivationally challenged. I'm not fat. I just have lots of stored energy. You don't get it do you? What people think of you matters more than the reality. Marilyn. Despite standing firm at the final hurdle Marilyn was always ready to run the race. After answering the question the woman bent down behind the stand out of sight of all, and crossed herself. It is amazing what you can learn in prison. Merely through casual conversation Rick had acquired the fundamentals of embezzlement, fraud and armed hold up. He wondered at the price of honesty in a grey world whose half tones changed faster than the weather. The banality of truth somehow always surprises the news media before they tart it up. You've ridden jeepneys in peak hour. Where else can you feel up a fourteen-year-old schoolgirl without even trying? [Ralph Winton on the Philippines finer points] Life has no bottom. No matter how bad things are or how far one has sunk things can always get worse. You could call the Oval Office an information rain shadow. In the Philippines, a whole layer of criminals exists who consider that it is their right to rob you unhindered. If you thwart their wicked desires, to their way of thinking you have stolen from them and are evil. There's honest and dishonest corruption in this country. Don't enjoy it too much for it's what we love that usually kills us. The good guys don't always win wars but the winners always make sure that they go down in history as the good guys. The Philippines is like a woman. You love her and hate her at the same time. I never believed in all my born days that ideas of truth and justice were only pretty words to brighten a much darker and more ubiquitous reality. The girl was experiencing the first flushes of love while Rick was at least feeling the methadone equivalent. Although selfishness and greed are more ephemeral than the real values of life their effects on the world often outlive their origins. Miriam's a meteor job. Somewhere out there in space there must be a meteor with her name on it. Tsismis or rumours grow in this land like tropical weeds. Surprises are so common here that nothing is surprising. A crooked leader who can lead is better than a crooked one who can't. Although I always followed the politics of Hitler I emulate the drinking habits of Churchill. It [Australia] is the country that does the least with the most. Rereading the brief lines that told the story in the manner of Fox News reporting the death of a leftist Rick's dark imagination took hold. Didn't your mother ever tell you never to trust a man who doesn't drink? She must have been around twenty years old, was tall for a Filipina and possessed long black hair framing her smooth olive face. This specter of loveliness walked with the assurance of the knowingly beautiful. Her crisp and starched white uniform dazzled in the late-afternoon light and highlighted the natural tan of her skin. Everything about her was in perfect order. In short, she was dressed up like a pox doctor’s clerk. Suddenly, she stopped, turned her head to one side and spat comprehensively into the street. The tiny putrescent puddle contrasted strongly with the studied aplomb of its all-too-recent owner, suggesting all manner of disease and decay.
John Richard Spencer
The champions of socialism call themselves progressives, but they recommend a system which is characterized by rigid observance of routine and by a resistance to every kind of improvement. They call themselves liberals, but they are intent upon abolishing liberty. They call themselves democrats, but they yearn for dictatorship. They call themselves revolutionaries, but they want to make the government omnipotent. They promise the blessings of the Garden of Eden, but they plan to transform the world into a gigantic post office. Every man but one a subordinate clerk in a bureau.
Ludwig von Mises (Bureaucracy)
This education has reduced us to a nation of morons; we were strangers to our own culture and camp followers of another culture, feeding on leavings and garbage . . . What about our own roots? . . . I am up against the system, the whole method and approach of a system of education which makes us morons, cultural morons, but efficient clerks for all your business and administration offices.
R.K. Narayan (The English Teacher)
When you visit a Danish company and can't tell the CEO from the office clerk, that's Viking egalitarianism at work.
Michael Booth (The Almost Nearly Perfect People: Behind the Myth of the Scandinavian Utopia)
It’s late and most of the clerks are at home in their beds, dreaming of swimming in pools filled with real money.
Carla H. Krueger (From the Horse’s Mouth)
Whenever I send a book by parcel post and the clerk at the post office asks me, "Is there anything dangerous in the package?", I'm always tempted to answer: "Yes -- ideas.
Dave Zobel
Stalin is one of the most extraordinary figures in world history. He began as a small clerk, and he has never stopped being a clerk. Stalin owes nothing to rhetoric. He governs from his office, thanks to a bureaucracy that obeys his every nod and gesture. It's striking that Russian propaganda, in the criticisms it makes of us, always holds itself within certain limits. Stalin, that cunning Caucasian, is apparently quite ready to abandon European Russia, if he thinks that a failure to solve her problems would cause him to lose everything. Let nobody think Stalin might reconquer Europe from the Urals! It is as if I were installed in Slovakia, and could set out from there to reconquer the Reich. This is the catastrophe that will cause the loss of the Soviet Empire.
Adolf Hitler
I was only going to say," said Scrooge's nephew, "that the consequence of his taking a dislike to us, and not making merry with us, is, as I think, that he loses some pleasant moments, which could do him no harm. I am sure he loses pleasanter companions than he can find in his own thoughts, either in his mouldy old office or his dusty chambers. I mean to give him the same chance every year, whether he likes it or not, for I pity him. He may rail at Christmas till he dies, but he can't help thinking better of it—I defy him—if he finds me going there in good temper, year after year, and saying, 'Uncle Scrooge, how are you?' If it only puts him in the vein to leave his poor clerk fifty pounds, that's something.
Charles Dickens (A Christmas Carol)
If children of 5 are not taught to obey orders, sit still for 7 hours a day, respect their teacher, and raise their hands when they have to go to the bathroom, how will they learn (after 17 more years of education) to become the respectful clerks, technicians and soldiers who keep our society free, our economy strong, and such inspiring men as Richard Nixon and Deane Davis in political office.
Bernie Sanders
I am up against the system, the whole method & approach of a system of education which makes us morons, cultural morons, but efficient clerks for all your business and administrative offices. This education had reduced us to a nation of morons; we were strangers to our own culture and camp followers of another culture, feeding on leavings & garbage...
R.K. Narayan
In 1880, clerks made up less than 5 percent of the nation’s workforce, nearly all of them men; by 1910, more than four million Americans worked in offices, and half were women. By 1920, most Americans lived and worked in cities.
Jill Lepore (These Truths: A History of the United States)
How I envy those clerks who go by to their offices in the morning! There's the day's work cut out for them; no question of mood and feeling; they have just to work at something, and when the evening comes, they have earned their wages, and they are free to rest and enjoy themselves. What an insane thing it is to make literature one's only means of support! When the most trivial accident may at any time prove fatal to one's power of work for weeks or months. No, that is the unpardonable sin! To make a trade of an art! I am rightly served for attempting such a brutal folly.
George Gissing
It is not written that great men shall be happy men. It is nowhere recorded that the rewards of public office include a quiet mind. He sits in Whitehall, the year folding around him, aware of the shadow of his hand as it moves across the paper, his own inconcealable fist; and in the quiet of the house, he can hear the soft whispering of his quill, as if his writing is talking back to him. Can you make a new England? You can write a new story. You can write new texts and destroy the old ones, set the torn leaves of Duns Scotus sailing about the quadrangles, and place the gospels in every church. You can write on England, but what was written before keeps showing through, inscribed on the rocks and carried on floodwater, surfacing from deep cold wells. It’s not just the saints and martyrs who claim the country, it’s those who came before them: the dwarves dug into ditches, the sprites who sing in the breeze, the demons bricked into culverts and buried under bridges; the bones under your floor. You cannot tax them or count them. They have lasted ten thousand years and ten thousand before that. They are not easily dispossessed by farmers with fresh leases and law clerks who adduce proof of title. They bubble out of the ground, wear away the shoreline, sow weeds among the crops and erode the workings of mines.
Hilary Mantel (The Mirror & the Light (Thomas Cromwell, #3))
Sometimes you have to recycle celebrities to make them interesting, and they can be even better the second time around. Case in point: the fabulous and talented Miss Joey Heatherton, star of stage, screen, Vegas and mattress commercials. Close your eyes and imagine what it would be like to wake up one day and be Joey Heatherton. On July 8, 1985, it must not have felt so hot. Joey, goddess, was detained in the U.S. passport office at Rockefeller Center for allegedly becoming abusive at not receiving special treatment in the passport line. Supposedly, she threw a tantrum, grabbed passport-office clerk, Mary Polik, tore her hair out and smashed her head against the Formica counter. Oh, well, nobody's perfect.
John Waters (Crackpot: The Obsessions of John Waters)
Modern states with democratic forms of government dispense with hereditary leviathans, but they have not found a way to dispense with inequalities of wealth and power backed up by an enormously complex system of criminal justice. Yet for 30,000 years after takeoff, life went on without kings, queens, prime ministers, presidents, parliaments, congresses, cabinets, governors, mayors, police officers, sheriffs, marshals, generals, lawyers, bailiffs, judges, district attorneys, court clerks, patrol cars, paddy wagons, jails, and penitentiaries. How did our ancestors manage to leave home without them?
John Zerzan (Against Civilization: Readings and Reflections)
This is the shame of the woman whose hand hides her smile because her teeth are so bad, not the grand self-hate that leads some to razors or pills or swan dives off beautiful bridges however tragic that is. This is the shame of seeing yourself, of being ashamed of where you live and what your father’s paycheck lets you eat and wear. This is the shame of the fat and the bald, the unbearable blush of acne, the shame of having no lunch money and pretending you’re not hungry. This is the shame of concealed sickness—diseases too expensive to afford that offer only their cold one-way ticket out. This is the shame of being ashamed, the self-disgust of the cheap wine drunk, the lassitude that makes junk accumulate, the shame that tells you there is another way to live but you are too dumb to find it. This is the real shame, the damned shame, the crying shame, the shame that’s criminal, the shame of knowing words like glory are not in your vocabulary though they litter the Bibles you’re still paying for. This is the shame of not knowing how to read and pretending you do. This is the shame that makes you afraid to leave your house, the shame of food stamps at the supermarket when the clerk shows impatience as you fumble with the change. This is the shame of dirty underwear, the shame of pretending your father works in an office as God intended all men to do. This is the shame of asking friends to let you off in front of the one nice house in the neighborhood and waiting in the shadows until they drive away before walking to the gloom of your house. This is the shame at the end of the mania for owning things, the shame of no heat in winter, the shame of eating cat food, the unholy shame of dreaming of a new house and car and the shame of knowing how cheap such dreams are. © Vern Rutsala
Brené Brown (I Thought It Was Just Me: Women Reclaiming Power and Courage in a Culture of Shame)
The report was this: that Bartleby had been a subordinate clerk in the Dead Letter Office at Washington, from which he had been suddenly removed by a change in the administration. When I think over this rumor, I cannot adequately express the emotions which seize me.
Herman Melville (Bartleby, the Scrivener: A Story Of Wall-Street)
Neighbors turned surly; petty jealousies flared into denunciations made to the SA—the Storm Troopers—or to the newly founded Geheime Staatspolizei, only just becoming known by its acronym, Gestapo (GEheime STAatsPOlizei), coined by a post office clerk seeking a less cumbersome way of identifying the agency. The Gestapo’s reputation for omniscience and malevolence arose from a confluence of two phenomena: first, a political climate in which merely criticizing the government could get one arrested, and second, the existence of a populace eager not just to step in line and become coordinated but also to use Nazi sensitivities to satisfy individual needs and salve jealousies. One study of Nazi records found that of a sample of 213 denunciations, 37 percent arose not from heartfelt political belief but from private conflicts, with the trigger often breathtakingly trivial. In October 1933, for example, the clerk at a grocery store turned in a cranky customer who had stubbornly insisted on receiving three pfennigs in change. The clerk accused her of failure to pay taxes. Germans denounced one another with such gusto that senior Nazi officials urged the populace to be more discriminating as to what circumstances might justify a report to the police. Hitler himself acknowledged, in a remark to his minister of justice, “we are living at present in a sea of denunciations and human meanness.
Erik Larson (In the Garden of Beasts: Love, Terror, and an American Family in Hitler's Berlin)
Your mistake is this, and it is a very common mistake. This young bounder has a life of his own. What right have you to conclude it is an unsuccessful life, or, as you call it, 'grey'?" "Because—" "One minute. You know nothing about him. He probably has his own joys and interests—wife, children, snug little home. That's where we practical fellows" he smiled—"are more tolerant than you intellectuals. We live and let live, and assume that things are jogging on fairly well elsewhere, and that the ordinary plain man may be trusted to look after his own affairs. I quite grant—I look at the faces of the clerks in my own office, and observe them to be dull, but I don't know what's going on beneath.
E.M. Forster (Howards End)
THE COUNTY CLERK: "So there I was sitting in front of Jed's store over in Cunt Lick my peter standing up straight as a jack pine under my Levis just a-pulsin' in the sun ... Weell, old Doc Scranton walks by, a good old boy too, there's not a finer man in this valley than Doc Scranton. He's got a prolapsed asshole and when he wants to get screwed he'll pass you his ass on three feet of in-tes-tine ... If he's a mind to it he can drop out a piece of gut reaches from his office clear over to Roy's Beer Place, and it go feelin' around lookin' for a peter, just a-feelin' around like a blind worm ... So old Doc Scranton sees my peter and he stops like a pointin' dog and he says to me, `Luke, I can take your pulse from here.
William S. Burroughs (Naked Lunch)
The clerks at the bank who turned over our information. The fake attorney. The man who gave me free hot chocolate at Hertzoon’s fake office. I destroyed them all, one by one, brick by brick. And Rollins will be the last. These things don’t wash away with prayer, Wraith. There is no peace waiting for me, no forgiveness, not in this life, not in the next.” Inej shook her head. How could she still look at him with kindness in her eyes? “You don’t ask for forgiveness, Kaz. You earn it.” “Is that what you intend to do? By hunting slavers?” “By hunting slavers. By rooting out the merchers and Barrel bosses who profit off of them. By being something more than just the next Pekka Rollins.” It was impossible. There was nothing more. He could see the truth even if she couldn’t. Inej was stronger than he would ever be. She’d kept her faith, her goodness, even when the world tried to take it from her with greedy hands. His eyes scanned her face as they always had, closely, hungrily, snatching at the details of her like the thief he was—the even set of her dark brows, the rich brown of her eyes, the upward tilt of her lips. He didn’t deserve peace and he didn’t deserve forgiveness, but if he was going to die today, maybe the one thing he’d earned was the memory of her—brighter than anything he would ever have a right to—to take with him to the other side.
Leigh Bardugo (Crooked Kingdom (Six of Crows, #2))
It so happens I am sick of being a man. And it happens that I walk into tailorshops and movie houses dried up, waterproof, like a swan made of felt steering my way in a water of wombs and ashes. The smell of barbershops makes me break into hoarse sobs. The only thing I want is to lie still like stones or wool. The only thing I want is to see no more stores, no gardens, no more goods, no spectacles, no elevators. It so happens that I am sick of my feet and my nails and my hair and my shadow. It so happens I am sick of being a man. Still it would be marvelous to terrify a law clerk with a cut lily, or kill a nun with a blow on the ear. It would be great to go through the streets with a green knife letting out yells until I died of the cold. I don't want to go on being a root in the dark, insecure, stretched out, shivering with sleep, going on down, into the moist guts of the earth, taking in and thinking, eating every day. I don't want so much misery. I don't want to go on as a root and a tomb, alone under the ground, a warehouse with corpses, half frozen, dying of grief. That's why Monday, when it sees me coming with my convict face, blazes up like gasoline, and it howls on its way like a wounded wheel, and leaves tracks full of warm blood leading toward the night. And it pushes me into certain corners, into some moist houses, into hospitals where the bones fly out the window, into shoeshops that smell like vinegar, and certain streets hideous as cracks in the skin. There are sulphur-colored birds, and hideous intestines hanging over the doors of houses that I hate, and there are false teeth forgotten in a coffeepot, there are mirrors that ought to have wept from shame and terror, there are umbrellas everywhere, and venoms, and umbilical cords. I stroll along serenely, with my eyes, my shoes, my rage, forgetting everything, I walk by, going through office buildings and orthopedic shops, and courtyards with washing hanging from the line: underwear, towels and shirts from which slow dirty tears are falling
Pablo Neruda
There were moments of racial unity. Lawrence Goodwyn found in east Texas an unusual coalition of black and white public officials: it had begun during Reconstruction and continued into the Populist period. The state government was in the control of white Democrats, but in Grimes County, blacks won local offices and sent legislators to the state capital. The district clerk was a black man; there were black deputy sheriffs and a black school principal. A night-riding White Man’s Union used intimidation and murder to split the coalition, but Goodwyn points to “the long years of interracial cooperation in Grimes County” and wonders about missed opportunities.
Howard Zinn (A People's History of the United States)
She would, on the birthday of Christ, allow herself what she called "an extra helping of prayer." At the time of the Civil War, she would pray for peace. Always, she asked God to spare me and my father. But at Christmas, she talked to God as if He were Clerk of the Acts in the Office of Public Works. She prayed for cleaner air in London. She prayed that our chimneys would not fall over in the January winds; she prayed that our neighbour, Mister Simkins, would attend to his cesspit, so that it would cease its overflow into ours. She prayed that Amos Treefeller would not slip and drown "going down the public steps to the river at Blackfriars, which are much neglected and covered in slime, Lord." And she prayed, of course, that plague would not come. As a child, she allowed me to ask God to grant me things for which my heart longed. I would reply that my heart longed for a pair of skates made of bone or for a kitten from Siam. And we would sit by the fire, the two of us, praying. And then we would eat a lardy cake, which my mother had baked herself, and ever since that time the taste of lardy cake has had about it the taste of prayer.
Rose Tremain (Restoration)
George meanwhile, with his hat on one side, his elbows squared, and his swaggering martial air, made for Bedford Row, and stalked into the attorney’s offices as if he was lord of every pale-faced clerk who was scribbling there. He ordered somebody to inform Mr. Higgs that Captain Osborne was waiting, in a fierce and patronizing way, as if the pekin of an attorney, who had thrice his brains, fifty times his money, and a thousand times his experience, was a wretched underling who should instantly leave all his business in life to attend on the Captain’s pleasure. He did not see the sneer of contempt which passed all round the room, from the first clerk to the articled gents, from the articled gents to the ragged writers and white-faced runners, in clothes too tight for them, as he sate there tapping his boot with his cane, and thinking what a parcel of miserable poor devils these were. The miserable poor devils knew all about his affairs. They talked about them over their pints of beer at their public-house clubs to other clerks of a night. Ye gods, what do not attorneys and attorneys’ clerks know in London! Nothing is hidden from their inquisition, and their families mutely rule our city.
William Makepeace Thackeray (Vanity Fair)
Mr St. John entered the little telegraph office, gave in his message, and was exchanging a few words with the clerk, when a female voice was heard speaking in hurried accents. Frederick at the moment was behind the partition unseen by the newcomer. 'Young man, can I send a telegram off at once? It's in a hurry?' 'You can send a telegram,' responded the clerk. 'Where's it to?' 'Paris.' 'What's the message?' 'I've written it down, so that there may be no mistake. It's quite private, and must be kept so: a little matter that concerns nobody. And be particular, for it's from Castle Wafer. Will it reach Paris tonight?' 'Yes,' said the clerk, confidentially, as he counted the words. 'How much to pay?' 'Twelve-and-sixpence.' 'Twelve-and-sixpence! What a swindle.' 'You needn't pay it if you don't like.' 'But then the telegram would not go?' 'Of course it wouldn't.' The sound of silver dashed down on the counter was heard. 'I can't stop to argue the charge, so I must pay it,' grumbled the voice. 'But it's a shame, young man.' 'The charges ain't of my fixing,' responded the young man. 'Good afternoon, ma'am.' She bustled out again as hurriedly as she had come in, not having suspected that the wooden partition had any one behind it.
Mrs. Henry Wood (St. Martin's Eve)
Let me take once again a rough parable. Suppose I advertised in the papers that I had a place for any one who was too stupid to be a clerk. Probably I should receive no replies; possibly one. Possibly also (nay, probably) it would be from the one man who was not stupid at all. But suppose I had advertised that I had a place for any one who was too clever to be a clerk. My office would be instantly besieged by all the most hopeless fools in the four kingdoms. To advertise for exceptions is simply to advertise for egoists. To advertise for egoists is to advertise for idiots. It is exactly the bore who does think that his case is interesting. It is precisely the really common person who does think that his case is uncommon. It is always the dull man who does think himself rather wild. To ask solely for strange experiences of the soul is simply to let loose all the imbecile asylums about one's ears.
G.K. Chesterton
The answer was Stellar Wind. The NSA would eavesdrop freely against Americans and aliens in the United States without probable cause or search warrants. It would mine and assay the electronic records of millions of telephone conversations—both callers and receivers—and the subject lines of e-mails, including names and Internet addresses. Then it would send the refined intelligence to the Bureau for action. Stellar Wind resurrected Cold War tactics with twenty-first-century technology. It let the FBI work with the NSA outside of the limits of the law. As Cheney knew from his days at the White House in the wake of Watergate, the NSA and the FBI had worked that way up until 1972, when the Supreme Court unanimously outlawed warrantless wiretaps. Stellar Wind blew past the Supreme Court on the authority of a dubious opinion sent to the White House the week that the Patriot Act became law. It came from John Yoo, a thirty-four-year-old lawyer in the Justice Department’s Office of Legal Counsel who had clerked for Justice Clarence Thomas. Yoo wrote that the Constitution’s protections against warrantless searches and seizures did not apply to military operations in the United States. The NSA was a military agency; Congress had authorized Bush to use military force; therefore he had the power to use the NSA against anyone anywhere in America. The president was “free from the constraints of the Fourth Amendment,” Yoo wrote. So the FBI would be free as well.
Tim Weiner (Enemies: A History of the FBI)
Countries measured their success by the size of their territory, the increase in their population and the growth of their GDP – not by the happiness of their citizens. Industrialised nations such as Germany, France and Japan established gigantic systems of education, health and welfare, yet these systems were aimed to strengthen the nation rather than ensure individual well-being. Schools were founded to produce skilful and obedient citizens who would serve the nation loyally. At eighteen, youths needed to be not only patriotic but also literate, so that they could read the brigadier’s order of the day and draw up tomorrow’s battle plans. They had to know mathematics in order to calculate the shell’s trajectory or crack the enemy’s secret code. They needed a reasonable command of electrics, mechanics and medicine in order to operate wireless sets, drive tanks and take care of wounded comrades. When they left the army they were expected to serve the nation as clerks, teachers and engineers, building a modern economy and paying lots of taxes. The same went for the health system. At the end of the nineteenth century countries such as France, Germany and Japan began providing free health care for the masses. They financed vaccinations for infants, balanced diets for children and physical education for teenagers. They drained festering swamps, exterminated mosquitoes and built centralised sewage systems. The aim wasn’t to make people happy, but to make the nation stronger. The country needed sturdy soldiers and workers, healthy women who would give birth to more soldiers and workers, and bureaucrats who came to the office punctually at 8 a.m. instead of lying sick at home. Even the welfare system was originally planned in the interest of the nation rather than of needy individuals. When Otto von Bismarck pioneered state pensions and social security in late nineteenth-century Germany, his chief aim was to ensure the loyalty of the citizens rather than to increase their well-being. You fought for your country when you were eighteen, and paid your taxes when you were forty, because you counted on the state to take care of you when you were seventy.30 In 1776 the Founding Fathers of the United States established the right to the pursuit of happiness as one of three unalienable human rights, alongside the right to life and the right to liberty. It’s important to note, however, that the American Declaration of Independence guaranteed the right to the pursuit of happiness, not the right to happiness itself. Crucially, Thomas Jefferson did not make the state responsible for its citizens’ happiness. Rather, he sought only to limit the power of the state.
Yuval Noah Harari (Homo Deus: A History of Tomorrow)
Qualities such as honesty, determination, and a cheerful acceptance of stress, which can all be identified through probing questionnaires and interviews, may be more important to the company in the long run than one's college grade-point average or years of "related experience." Every business is only as good as the people it brings into the organization. The corporate trainer should feel his job is the most important in the company, because it is. Exalt seniority-publicly, shamelessly, and with enough fanfare to raise goosebumps on the flesh of the most cynical spectator. And, after the ceremony, there should be some sort of permanent display so that employees passing by are continuously reminded of their own achievements and the achievements of others. The manager must freely share his expertise-not only about company procedures and products and services but also with regard to the supervisory skills he has worked so hard to acquire. If his attitude is, "Let them go out and get their own MBAs," the personnel under his authority will never have the full benefit of his experience. Without it, they will perform at a lower standard than is possible, jeopardizing the manager's own success. Should a CEO proclaim that there is no higher calling than being an employee of his organization? Perhaps not-for fear of being misunderstood-but it's certainly all right to think it. In fact, a CEO who does not feel this way should look for another company to manage-one that actually does contribute toward a better life for all. Every corporate leader should communicate to his workforce that its efforts are important and that employees should be very proud of what they do-for the company, for themselves, and, literally, for the world. If any employee is embarrassed to tell his friends what he does for a living, there has been a failure of leadership at his workplace. Loyalty is not demanded; it is created. Why can't a CEO put out his own suggested reading list to reinforce the corporate vision and core values? An attractive display at every employee lounge of books to be freely borrowed, or purchased, will generate interest and participation. Of course, the program has to be purely voluntary, but many employees will wish to be conversant with the material others are talking about. The books will be another point of contact between individuals, who might find themselves conversing on topics other than the weekend football games. By simply distributing the list and displaying the books prominently, the CEO will set into motion a chain of events that can greatly benefit the workplace. For a very cost-effective investment, management will have yet another way to strengthen the corporate message. The very existence of many companies hangs not on the decisions of their visionary CEOs and energetic managers but on the behavior of its receptionists, retail clerks, delivery drivers, and service personnel. The manager must put himself and his people through progressively challenging courage-building experiences. He must make these a mandatory group experience, and he must lead the way. People who have confronted the fear of public speaking, and have learned to master it, find that their new confidence manifests itself in every other facet of the professional and personal lives. Managers who hold weekly meetings in which everyone takes on progressively more difficult speaking or presentation assignments will see personalities revolutionized before their eyes. Command from a forward position, which means from the thick of it. No soldier will ever be inspired to advance into a hail of bullets by orders phoned in on the radio from the safety of a remote command post; he is inspired to follow the officer in front of him. It is much more effective to get your personnel to follow you than to push them forward from behind a desk. The more important the mission, the more important it is to be at the front.
Dan Carrison (Semper Fi: Business Leadership the Marine Corps Way)