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allows our natural compassion to flourish. It guides us to reframe the way we express ourselves and listen to others by focusing our consciousness on four areas: what we are observing, feeling, and needing, and what we are requesting to enrich our lives. NVC fosters deep listening, respect, and empathy and engenders a mutual desire to give from the heart.
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Marshall B. Rosenberg (Nonviolent Communication: A Language of Life)
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NVC heightens our awareness that what others say and do may be the stimulus, but never the cause, of our feelings. We see that our feelings result from how we choose to receive what others say and do, as well as from our particular needs and expectations in that moment. With this third component, we are led to accept responsibility for what we do to generate our own feelings.
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Marshall B. Rosenberg (Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides))
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It is Christlike to assume that people are trying to do the best they can. I know I am a better person when I cultivate empathy, and I have been blessed for having received it from others. As members of the body of Christ, we are each responsible for creating a space not only of acceptance, but of joy and encouragement for our sisters and brothers and the stories they are working so hard to live well.
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Ashley Mae Hoiland (One Hundred Birds Taught Me to Fly: The Art of Seeking God)
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NVC urges me to ask myself the following questions rather than think in terms of what is wrong with a patient: "What is this person feeling? What is she or he needing? How am I feeling in response to this person, and what needs of mine are behind my feelings? What action or decision would I request this person to take in the belief that it would enable them to live more happily?" Because our responses to these questions would reveal a lot about ourselves and our values, we would feel far more vulnerable than if we were to simply diagnose the other person.
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Marshall B. Rosenberg (Nonviolent Communication: A Language of Life)
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Empathy is a respectful understanding of what others are experiencing. We often have a strong urge to give advice or reassurance and to explain our own position or feeling. Empathy, however, calls upon us to empty our mind and listen to others with our whole being. In NVC, no matter what words others may use to express themselves, we simply listen for their observations, feelings, needs, and requests. Then we may wish to reflect back, paraphrasing what we have understood. We stay with empathy and allow others the opportunity to fully express themselves before we turn our attention to solutions or requests for relief. We need empathy to give empathy. When we sense ourselves being defensive or unable to empathize, we need to (1) stop, breathe, give ourselves empathy; (2) scream nonviolently; or (3) take time out.
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Marshall B. Rosenberg (Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides))
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I don’t want your love. I want the same love you want. I don’t want your love. I want what you want & we can find It together & share our deepening experience of It….I thought it was your love I wanted and it hurt so much when you couldn’t give it. I even made a bargain that if I gave it to you, I could expect it back. I thought you agreed to this bargain. I thought you were part of the deal.
I lived in fear that your love would disappear. I moved so deeply into the veil. Now I hear within me the whispering of something else. I feel the possibility of a Love that has nothing to do with you – an infinite resource that it always there. This Love is not affected by any condition, nor does it change in the stream of time. It is the same Love whether my body is strong or weak, whether I am rich and bountiful in material things or whether I am poor. It is not affected by things of this world. This is the Love that brings release. This is the Love that dissolves chains. This is the love that brings peace. This is the only Love I want. It releases you, my friend, from all our contracts.”
Stephen Schwartz, Compassionate Presence
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Stephen R. Schwartz
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NVC Process The concrete actions we observe that affect our well-being How we feel in relation to what we observe The needs, values, desires, etc. that create our feelings The concrete actions we request in order to enrich our lives
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Marshall B. Rosenberg (Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides))
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NVC clearly distinguishes three components in the expression of appreciation:
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Marshall B. Rosenberg (Nonviolent Communication: A Language of Life)
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A basic principle of NVC is that people are always and only expressing the life in them. However, sometimes they do not do this in a clear way. For many people who are new to NVC (and even people who have been around NVC for a while), attempting to connect an experience to a need is often head-centered. They connect to what the word “need” means rather than to their body’s intelligence, making the shift from their head to their heart.
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Robert Gonzales (The Spirituality of Nonviolent Communication: A Course in Living Compassion)
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Another important capacity developed by NVC is my ability to experience authentic feelings and then to connect with my needs and longings so I can embody and communicate them. One of the fundamental steps in working with the complexity of feelings is to acknowledge that I am feeling something, that something is going on inside me. This requires self-honesty, even if I can’t name what I am feeling.
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Robert Gonzales (The Spirituality of Nonviolent Communication: A Course in Living Compassion)
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NVC has a magical way of instantly defusing potential conflicts with anyone, from a partner to a server to a friend to someone at work. One of its many great premises is that no two people’s needs are ever in conflict. It’s only the strategies for getting those needs met that are in conflict.
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Timothy Ferriss (Tribe Of Mentors: Short Life Advice from the Best in the World)
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Hearing all three pieces of information—what I did, how she felt, and what needs of hers were fulfilled—I could then celebrate the appreciation with her. Had she initially expressed her appreciation in NVC, it might have sounded like this: “Marshall, when you said these two things (showing me her notes), I felt very hopeful and relieved, because I’ve been searching for a way to make a connection with my son, and these gave me the direction I was looking for.
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Marshall B. Rosenberg (Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides))
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Saying "thank you" in NVC: "This is what you did, this is what I feel; this is the need of mine that was met.
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Marshall B. Rosenberg
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Conventional compliments often take the form of judgments, however positive, and are sometimes intended to manipulate the behaviour of others. NVC encourages the expression of appreciation solely for celebration.
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Marshall B. Rosenberg