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His counterpart at Chevy, a man named Bill Holler, had once gathered all of his regional salesmen around a brand-new model, opened the door, looked at them all long and solemnly, and then slammed the door as hard as he could. “Boys,” he announced, “I’ve just slammed the door on the best goddam car in the world”—and a huge cheer went up.

Little Brother, an aspiring painter, saved up all his money and went to France, to surround himself with beauty and inspiration. He lived on the cheap, painted every day, visited museums, traveled to picturesque locations, bravely spoke to everyone he met, and showed his work to anyone who would look at it. One afternoon, Little Brother struck up a conversation in a café with a group of charming young people, who turned out to be some species of fancy aristocrats. The charming young aristocrats took a liking to Little Brother and invited him to a party that weekend in a castle in the Loire Valley. They promised Little Brother that this was going to be the most fabulous party of the year. It would be attended by the rich, by the famous, and by several crowned heads of Europe. Best of all, it was to be a masquerade ball, where nobody skimped on the costumes. It was not to be missed. Dress up, they said, and join us! Excited, Little Brother worked all week on a costume that he was certain would be a showstopper. He scoured Paris for materials and held back neither on the details nor the audacity of his creation. Then he rented a car and drove to the castle, three hours from Paris. He changed into his costume in the car and ascended the castle steps. He gave his name to the butler, who found him on the guest list and politely welcomed him in. Little Brother entered the ballroom, head held high. Upon which he immediately realized his mistake. This was indeed a costume party—his new friends had not misled him there—but he had missed one detail in translation: This was a themed costume party. The theme was “a medieval court.” And Little Brother was dressed as a lobster. All around him, the wealthiest and most beautiful people of Europe were attired in gilded finery and elaborate period gowns, draped in heirloom jewels, sparkling with elegance as they waltzed to a fine orchestra. Little Brother, on the other hand, was wearing a red leotard, red tights, red ballet slippers, and giant red foam claws. Also, his face was painted red. This is the part of the story where I must tell you that Little Brother was over six feet tall and quite skinny—but with the long waving antennae on his head, he appeared even taller. He was also, of course, the only American in the room. He stood at the top of the steps for one long, ghastly moment. He almost ran away in shame. Running away in shame seemed like the most dignified response to the situation. But he didn’t run. Somehow, he found his resolve. He’d come this far, after all. He’d worked tremendously hard to make this costume, and he was proud of it. He took a deep breath and walked onto the dance floor. He reported later that it was only his experience as an aspiring artist that gave him the courage and the license to be so vulnerable and absurd. Something in life had already taught him to just put it out there, whatever “it” is. That costume was what he had made, after all, so that’s what he was bringing to the party. It was the best he had. It was all he had. So he decided to trust in himself, to trust in his costume, to trust in the circumstances. As he moved into the crowd of aristocrats, a silence fell. The dancing stopped. The orchestra stuttered to a stop. The other guests gathered around Little Brother. Finally, someone asked him what on earth he was. Little Brother bowed deeply and announced, “I am the court lobster.” Then: laughter. Not ridicule—just joy. They loved him. They loved his sweetness, his weirdness, his giant red claws, his skinny ass in his bright spandex tights. He was the trickster among them, and so he made the party. Little Brother even ended up dancing that night with the Queen of Belgium. This is how you must do it, people.

To the infra-human specimens of this benighted scientific age the ritual and worship connected with the art of healing as practiced at Epidaurus seems like sheer buncombe. In our world the blind lead the blind and the sick go to the sick to be cured. We are making constant progress, but it is a progress which leads to the operating table, to the poor house, to the insane asylum, to the trenches. We have no healers – we have only butchers whose knowledge of anatomy entitles them to a diploma, which in turn entitles them to carve out or amputate our illnesses so that we may carry on in cripple fashion until such time as we are fit for the slaughterhouse. We announce the discovery of this cure and that but make no mention of the new diseases which we have created en route. The medical cult operates very much like the war office – the triumphs which they broadcast are sops thrown out to conceal death and disaster. The medicos, like the military authorities, are helpless; they are waging a hopeless fight from the start. What man wants is peace in order that he may live. Defeating our neighbor doesn’t give peace any more than curing cancer brings health. Man doesn’t begin to live through triumphing over his enemy nor does he begin to acquire health through endless cures. The joy of life comes through peace, which is not static but dynamic. No man can really say that he knows what joy is until he has experienced peace. And without joy there is no life, even if you have a dozen cars, six butlers, a castle, a private chapel and a bomb-proof vault. Our diseases are our attachments, be they habits, ideologies, ideals, principles, possessions, phobias, gods, cults, religions, what you please. Good wages can be a disease just as much as bad wages. Leisure can be just as great a disease as work. Whatever we cling to, even if it be hope or faith, can be the disease which carries us off. Surrender is absolute: if you cling to even the tiniest crumb you nourish the germ which will devour you. As for clinging to God, God long ago abandoned us in order that we might realize the joy of attaining godhood through our own efforts. All this whimpering that is going on in the dark, this insistent, piteous plea for peace which will grow bigger as the pain and the misery increase, where is it to be found? Peace, do people imagine that it is something to cornered, like corn or wheat? Is it something which can be pounded upon and devoured, as with wolves fighting over a carcass? I hear people talking about peace and their faces are clouded with anger or with hatred or with scorn and disdain, with pride and arrogance. There are people who want to fight to bring about peace- the most deluded souls of all. There will be no peace until murder is eliminated from the heart and mind. Murder is the apex of the broad pyramid whose base is the self. That which stands will have to fall. Everything which man has fought for will have to be relinquished before he can begin to live as man. Up till now he has been a sick beast and even his divinity stinks. He is master of many worlds and in his own he is a slave. What rules the world is the heart, not the brain, in every realm our conquests bring only death. We have turned our backs on the one realm wherein freedom lies. At Epidaurus, in the stillness, in the great peace that came over me, I heard the heart of the world beat. I know what the cure is: it is to give up, to relinquish, to surrender, so that our little hearts may beat in unison with the great heart of the world.

The car ploughed uphill through the long squalid straggle of Tevershall, the blackened brick dwellings, the black slate roofs glistening their sharp edges, the mud black with coal-dust, the pavements wet and black. It was as if dismalness had soaked through and through everything. The utter negation of natural beauty, the utter negation of the gladness of life, the utter absence of the instinct for shapely beauty which every bird and beast has, the utter death of the human intuitive faculty was appalling. The stacks of soap in the grocers’ shops, the rhubarb and lemons in the green-grocers’! the awful hats in the milliners’! all went by ugly, ugly, ugly, followed by the plaster-and-gilt horror of the cinema with its wet picture announcements, “A Woman’s Love!”, and the new big Primitive chapel, primitive enough in its stark brick and big panes of greenish and raspberry glass in the windows. The Wesleyan chapel, higher up, was of blackened brick and stood behind iron railings and blackened shrubs. The Congregational chapel, which thought itself superior, was built of rusticated sandstone and had a steeple, but not a very high one. Just beyond were the new school buildings, expensive pink brick, and graveled playground inside iron railings, all very imposing, and mixing the suggestion of a chapel and a prison. Standard Five girls were having a singing lesson, just finishing the la-me-do-la exercises and beginning a “sweet children’s song.” Anything more unlike song, spontaneous song, would be impossible to imagine: a strange bawling yell that followed the outlines of a tune. It was not like savages: savages have subtle rhythms. It was not like animals: animals mean something when they yell. It was like nothing on earth, and it was called singing... What could possibly become of such a people, a people in whom the living intuitive faculty was dead as nails, and only queer mechanical yells and uncanny will power remained?

Miraculously, thirty minutes later I found Marlboro Man’s brother’s house. As I pulled up, I saw Marlboro Man’s familiar white pickup parked next to a very large, imposing semi. He and his brother were sitting inside the cab. Looking up and smiling, Marlboro Man motioned for me to join them. I waved, getting out of my car and obnoxiously taking my purse with me. To add insult to injury, I pressed the button on my keyless entry to lock my doors and turn on my car alarm, not realizing how out of place the dreadful chirp! chirp! must have sounded amidst all the bucolic silence. As I made my way toward the monster truck to meet my new love’s only brother, I reflected that not only had I never in my life been inside the cab of a semi, but also I wasn’t sure I’d ever been within a hundred feet of one. My armpits were suddenly clammy and moist, my body trembling nervously at the prospect of not only meeting Tim but also climbing into a vehicle nine times the size of my Toyota Camry, which, at the time, was the largest car I’d ever owned. I was nervous. What would I do in there? Marlboro Man opened the passenger door, and I grabbed the large handlebar on the side of the cab, hoisting myself up onto the spiked metal steps of the semi. “Come on in,” he said as he ushered me into the cab. Tim was in the driver’s seat. “Ree, this is my brother, Tim.” Tim was handsome. Rugged. Slightly dusty, as if he’d just finished working. I could see a slight resemblance to Marlboro Man, a familiar twinkle in his eye. Tim extended his hand, leaving the other on the steering wheel of what I would learn was a brand-spanking-new cattle truck, just hours old. “So, how do you like this vehicle?” Tim asked, smiling widely. He looked like a kid in a candy shop. “It’s nice,” I replied, looking around the cab. There were lots of gauges. Lots of controls. I wanted to crawl into the back and see what the sleeping quarters were like, and whether there was a TV. Or a Jacuzzi. “Want to take it for a spin?” Tim asked. I wanted to appear capable, strong, prepared for anything. “Sure!” I responded, shrugging my shoulders. I got ready to take the wheel. Marlboro Man chuckled, and Tim remained in his seat, saying, “Oh, maybe you’d better not. You might break a fingernail.” I looked down at my fresh manicure. It was nice of him to notice. “Plus,” he continued, “I don’t think you’d be able to shift gears.” Was he making fun of me? My armpits were drenched. Thank God I’d work black that night. After ten more minutes of slightly uncomfortable small talk, Marlboro Man saved my by announcing, “Well, I think we’ll head out, Slim.” “Okay, Slim,” Tim replied. “Nice meeting you, Ree.” He flashed his nice, familiar smile. He was definitely cute. He was definitely Marlboro Man’s brother. But he was nothing like the real thing.

the autonomous-driving side of things, Alphabet (formerly Google), which has logged several million self-driving-car test miles, continues to lead the pack. At the end of 2016, it created a new business division, called Waymo, for its autonomous driving technology. In May 2017, Waymo and Lyft announced that they would work together on developing the technology, and later in the year, Alphabet invested $1 billion in the start-up. Others, like Cruise Automation (which GM acquired for $1 billion) and Comma.ai, which offers open-source autonomous driving technology in the same vein as Google’s Android mobile operating system, are chasing hard. Baidu, China’s leading Internet search company, has an autonomous-driving research center in Sunnyvale. Byton—backed by China’s Tencent, Foxconn, and the China Harmony New Energy auto retailer group—has an office in Mountain View, as does Didi Chuxing, the Chinese ride-sharing company in which Apple invested $1 billion. Many of these companies have taken not just inspiration but also talent from Tesla. Part of the value of an innovation cluster like Silicon Valley lies in the dispersal of intellectual labor from one node to the next. For instance, PayPal is well known in the Valley for producing a number of high performers who left the company to start, join, or invest in others. The so-called PayPal Mafia includes Reid Hoffman, who founded LinkedIn; Max Levchin, whose most recent of several start-ups is the financial services company Affirm; Peter Thiel, a Facebook board member and President Trump–supporting venture capitalist who cofounded “big data” company Palantir; Jeremy Stoppelman, who started reviews site Yelp; Keith Rabois, who was chief operating officer at Square and then joined Khosla Ventures; David Sacks, who sold Yammer to Microsoft for $1.2 billion and later became CEO at Zenefits; Jawed Karim, who cofounded YouTube; and one Elon Musk.

In 2016, Tesla announced that every new vehicle would be equipped with all the hardware it needs to drive autonomously, including a bevy of sensors and an onboard computer running a neural network.2 The kicker: the autonomous AI software won’t be fully deployed. As it turns out, Tesla will test drivers against software simulations running in the background on the car’s computer. Only when the background program consistently simulates moves more safely than the driver does will the autonomous software be ready for prime time. At that point, Tesla will release the program through remote software updates. What this all means is that Tesla drivers will, in aggregate, be teaching the fleet of cars how to drive.

I still think this is a really stupid idea,” Emily announced as she reluctantly climbed out of the Mercedes and stood looking doubtfully at her parents’ home. “Wives are supposed to give their husbands lots of moral support. You’re supposed to fluff up the male ego and tell him how brilliant and bold he is.” Jacob closed the door on his side of the car and walked around the front to collect her. Emily wrinkled her nose at him. “Where did you get that notion?” “All men know how wives are supposed to behave. We’re born knowing.” “Is that right? It must come as kind of a shock for each new generation of males when they discover that women don’t always behave the way they’re supposed to, hmm?” Jacob shook his head mournfully. “It’s a shock, all right. But we persevere.

One evening Steve and I didn’t feel like cooking, and we had ordered a pizza. I noticed that I was a bit leaky, but when you are enormously pregnant, all kinds of weird things happen with your body. I didn’t pay any particular attention. The next day I called the hospital. “You should come right in,” the nurse told me over the phone. Steve was fairly nearby, on the Gold Coast south of Brisbane, filming bull sharks. I won’t bother him, I thought. I’ll just go in for a quick checkup. “If everything checks out okay,” I told them at the hospital, “I’ll just head back.” The nurse looked to see if I was serious. She laughed. “You’re not going anywhere,” she said. “You’re having a baby.” I called Steve. He came up from the Gold Coast as quickly as he could, after losing his car keys, not remembering where he parked, and forgetting which way home was in his excitement. When he arrived at the hospital, I saw that he had brought the whole camera crew with him. John was just as flustered as anyone but suggested we film the event. “It’s okay with me,” Steve said. I was in no mood to argue. I didn’t care if a spaceship landed on the hospital. Each contraction took every bit of my attention. When they finally wheeled me into the delivery room at about eight o’clock that night, I was so tired I didn’t know how I could go on. Steve proved to be a great coach. He encouraged me as though it were a footy game. “You can do it, babe,” he yelled. “Come on, push!” At 9:46 p.m., a little head appeared. Steve was beside himself with excitement. I was in a fog, but I clearly remember the joy on his face. He helped turn and lift the baby out. I heard both Steve and doctor announce simultaneously, “It’s a girl.” Six pounds and two ounces of little baby girl. She was early but she was fine. All pink and perfect. Steve cut the umbilical cord and cradled her, gazing down at his newborn daughter. “Look, she’s our little Bindi.” She was named after a crocodile at the zoo, and it also fit that the word “bindi” was Aboriginal for “young girl.” Here was our own young girl, our little Bindi. I smiled up at Steve. “Bindi Sue,” I said, after his beloved dog, Sui. Steve gently handed her to me. We both looked down at her in utter amazement. He suddenly scooped her up in the towels and blankets and bolted off. “I’ve got a baby girl!” he yelled, as he headed down the hall. The doctor and midwives were still attending to me. After a while, one of the midwives said nervously, “So, is he coming back?” I just laughed. I knew what Steve was doing. He was showing off his beautiful baby girl to the whole maternity ward, even though each and every new parent had their own bundle of joy. Steve was such a proud parent. He came back and laid Bindi beside me. I said, “I couldn’t have done it if you hadn’t been here.” “Yes, you could have.” “No, I really needed you here.” Once again, I had that overwhelming feeling that as long as we were together, everything would be safe and wonderful. I watched Bindi as she stared intently at her daddy with dark, piercing eyes. He gazed back at her and smiled, tears rolling down his cheeks, with such great love for his new daughter. The world had a brand-new wildlife warrior.

public statements condemning segregation, sharply worded telegrams to Washington, and meetings with White House officials—were demonstrably ineffectual. New and more dramatic measures were in order. Mass action, Randolph reasoned, would be required, and he proposed a protest of 10,000 black people marching down Pennsylvania Avenue to demand an end to segregation in the armed forces and exclusion from jobs in the defense industry. Drawing on community organizing and protest networks developed during the 1920s and 1930s, this would be a broad, national mobilization of African Americans. The substance of their demand would be full and equal participation in the national defense effort, and the form of the demand would be a mass mobilization designed to compel the federal government to action. The MOWM, in effect, pioneered the type of protest politics that was used to considerable effect during the civil rights movement to push the federal government to enforce or enact African American citizenship rights. Randolph announced the March on Washington proposal in a January 1941 statement to the press. He declared that “power and pressure do not reside in the few, and intelligentsia, they lie in and flow from the masses.… Power is the active principle of only the organized masses, the masses united for a definitive purpose.” 19 Two months later Randolph issued the official call for the march, set for July 1, 1941. Drawing on his standing as a prominent black leader, and especially as the head of the Brotherhood of Sleeping Car Porters (BSCP), Randolph made his case that the time was right. “In this period of power politics, nothing counts but pressure, more pressure, and still more pressure,” he wrote in the call to march. “To this end we propose that 10,000 Negroes MARCH ON WASHINGTON FOR JOBS IN NATIONAL DEFENSE AND EQUAL INTEGRATION IN THE FIGHTING FORCES.” 20 To coordinate this massive effort, organizers established a March on Washington Committee, headed by Randolph, along with a sponsoring committee and regional committees in cities across the country. Galvanized by a rising desire for action within black communities, the idea found enthusiastic approval in the black press and eventually won the endorsement of the National Association for the Advancement of Colored People (NAACP), the National Urban League, and other elements of black leadership. 21 By the end of May, Randolph estimated that 100,000 black Americans would march. A national grassroots movement was afoot, and Randolph grew even more confident in his vision for the demonstration. “Let the Negro masses march!” he declared. “Let the Negro masses speak!” 22

The attack on 9/11 was a localized event, affecting only a relatively small number of Americans. As indicated earlier, the general threat of terrorism, even factoring in the large death toll on that tragic day, produces a statistically insignificant threat to the average person’s life. People across the country, however, were gripped with fear. And because we are an object-oriented people, most felt the need to project that fear onto something. Some people stopped flying in airplanes, worried about a repeat attack—and for years afterward, air travel always dipped on the anniversary of 9/11.4 Of course, this was and is an irrational fear; it is safer to travel by plane than by car. According to the National Safety Council, in 2010 there were over 22,000 passenger deaths involving automobiles, while no one died in scheduled airline travel that year.5 Nevertheless, Congress responded by rushing through the USA PATRIOT Act six weeks after 9/11—a 240-plus page bill that was previously written, not available to the public prior to the vote, and barely available to the elected officials in Congress, none of whom read it through before casting their votes.6 Two weeks previous to the bill’s passage, President Bush had announced the establishment of the Office of Homeland Security to “develop and coordinate the implementation of a comprehensive national strategy to secure the United States from terrorist threats or attacks.” He explained that “[t]he Office will coordinate the executive branch’s efforts to detect, prepare for, prevent, protect against, respond to, and recover from terrorist attacks within the United States.”7 The office’s efforts culminated in the creation of the Department of Homeland Security (DHS) one year later as a result of the Homeland Security Act of 2002. This law consolidated executive branch organizations related to “homeland security” into a single Cabinet department; twenty-two total agencies became part of this new apparatus. The government, responding to the outcry from a fearful citizenry, was eager to “do something.” All of this (and much, much more), affecting all Americans, because of a localized event materially affecting only a few. But while the event directly impacted only a small percentage of the population, its impact was felt throughout the entire country.

Targeted transportation options like Bridj are designed to take cars off the road. Investors, at least, see the potential; Bridj just announced it raised $4 million in funding . And the company is poised to get permits it needed from Boston and Brookline without any opposition. (A hearing on the license in Cambridge is expected next month.) It’s reasonable for city governments to keep tabs on any disruptions that new apps create. While the Boston City Council’s move to ban the parking app Haystack was at best premature, fears that the app might encourage churlish behavior were well-placed. Occasional problems experienced by users of Airbnb, the online home-rental marketplace that the Boston council plans to tackle in an upcoming hearing, deserve a close look.

This was the greatest day ever. This morning as you walked to school, you saved a child’s life by pulling him out of the way of an oncoming bus. Then you got an A-plus on a huge biology test even though you studied for only forty-five seconds. Then you were named Student of the Millennium in your school. With the award you were given a brand-new sports car, an all-expenses-paid trip to the moon, and a statue of yourself that will grace the courtyard at your school for all eternity. Then you hit the game-winning home run for your school’s baseball team. There happened to be a major-league scout in the stands, and he wants you to be the new cleanup hitter for the New York Yankees. Your starting salary will be eight billion dollars. What a day! It was so good that you went home that night, sat on your bed, and told . . . no one. Of course not! If you had a day like that, you would tell everyone! You’d throw a party for six hundred of your closest friends to announce what happened. Right? Well, becoming a Christian is actually way better than all of those things. The statue and the eight billion dollars will fade away some day. But the decision to follow Jesus will mean something for all eternity.

The announcement yesterday follows Obama’s 2011 agreement with automakers to build cars that average 54.5 miles per gallon by 2025. But as important as fuel efficiency in automobiles may be, power plants are the largest concentrated source of carbon dioxide emissions. The EPA’s new power-plant rules will reduce overall emissions by at least 80 times more metric tons of carbon than the regulations for cars. Almost all credible reports suggest the world is passing the point where it can reverse, or eliminate, global warming. But that only means it’s more urgent than ever to push for historic carbon reductions. Nonetheless, many politicians — including the usual global-warming deniers and those from both parties in fossil-fuel-producing states — rushed to claim the new rules would cause steep economic damage.

In the 1990 election campaign both Labour and National parties adopted ambitious targets to reduce greenhouse gas emissions. The country at that point was near carbon-neutral, with sources of emissions balanced by forestry which s3equestered the carbon. However, in the coming decade emissions would skyrocket as New Zealanders drove more; trucks replaced rail and shipping for freight; coal and gas were increasingly burnt for electricity; vast swathes of the country’s farms and wetlands were converted to dairy farming; and coal was used to convert that milk to powder for export. The National government spent the 1990s anguishing over what tool to use to reduce emissions and ended up doing nothing. Labour came in in 1999, signed up to the Kyoto Protocol and announced a carbon tax, but set it so far in the future that coalition politics eventually killed it. Meanwhile, every year, NZ’s net emissions increased from cars, cows and coal. Labour took climate pollution out of the RMA, relying on voluntary commitments and technological wishes… By 2008 NZ’s emissions were 25% higher than they had been in 1990.

You’re already treating me different,” he announced happily, shivering with how pleased he was. “Will you hold my hand too?” “Get in the car,” I grumbled. “Will you kiss me in the car?” “I will stuff you into the car, how ’bout that?” “Oh, you’re so scary,” he snickered. I was in such trouble.

The game had only two rules. The first was that every statement had to have at least two words in which the first letters were switched. “You’re not my little sister,” Shawn said. “You’re my sittle lister.” He pronounced the words lazily, blunting the t’s to d’s so that it sounded like “siddle lister.” The second rule was that every word that sounded like a number, or like it had a number in it, had to be changed so that the number was one higher. The word “to” for example, because it sounds like the number “two,” would become “three.” “Siddle Lister,” Shawn might say, “we should pay a-eleven-tion. There’s a checkpoint ahead and I can’t a-five-d a ticket. Time three put on your seatbelt.” When we tired of this, we’d turn on the CB and listen to the lonely banter of truckers stretched out across the interstate. “Look out for a green four-wheeler,” a gruff voice said, when we were somewhere between Sacramento and Portland. “Been picnicking in my blind spot for a half hour.” A four-wheeler, Shawn explained, is what big rigs call cars and pickups. Another voice came over the CB to complain about a red Ferrari that was weaving through traffic at 120 miles per hour. “Bastard damned near hit a little blue Chevy,” the deep voice bellowed through the static. “Shit, there’s kids in that Chevy. Anybody up ahead wanna cool this hothead down?” The voice gave its location. Shawn checked the mile marker. We were ahead. “I’m a white Pete pulling a fridge,” he said. There was silence while everybody checked their mirrors for a Peterbilt with a reefer. Then a third voice, gruffer than the first, answered: “I’m the blue KW hauling a dry box.” “I see you,” Shawn said, and for my benefit pointed to a navy-colored Kenworth a few cars ahead. When the Ferrari appeared, multiplied in our many mirrors, Shawn shifted into high gear, revving the engine and pulling beside the Kenworth so that the two fifty-foot trailers were running side by side, blocking both lanes. The Ferrari honked, weaved back and forth, braked, honked again. “How long should we keep him back there?” the husky voice said, with a deep laugh. “Until he calms down,” Shawn answered. Five miles later, they let him pass. The trip lasted about a week, then we told Tony to find us a load to Idaho. “Well, Siddle Lister,” Shawn said when we pulled into the junkyard, “back three work.” — THE WORM CREEK OPERA HOUSE announced a new play: Carousel. Shawn drove me to the audition, then surprised me by auditioning himself. Charles was also there, talking to a girl named

Our gazes met from across the room, and we stared at each other in surprise. Then his eyes dropped down to my—his—shirt, and the corner of his mouth turned up into a smirk. I stood, putting Stuntman on the chair as the guy set down his groceries and walked toward me. I held my breath, waiting to see how he was going to play this. Brandon laid his book over the arm of the recliner and got up. “Josh, this is Kristen Peterson, Sloan’s best friend. Kristen, Josh Copeland.” “Well, hello—it’s so nice to meet you,” he said, gripping my hand just a little too tightly. I narrowed my eyes. “Nice to meet you too.” Josh didn’t let go of my hand. “Hey, Brandon, didn’t you get a new truck this weekend?” he asked, talking to his friend but staring at me. I glared at him, and his brown eyes twinkled. “Yeah. Want to see it?” Brandon asked. “After breakfast. I love that new-car smell. Mine just smells like coffee.” I gave him crazy eyes and his smirk got bigger. Brandon didn’t seem to notice. “Got any more bags? Want help?” Brandon asked. Sloan had already dived in and was in the kitchen unbagging produce. “Just one more trip. I got it,” Josh said, his eyes giving me a wordless invitation to come outside. “I’ll walk out with you,” I announced. “Forgot something in the truck.” He held the door for me, and as soon as it was closed, I whirled on him. “You’d better not say shit.” I poked a finger at his chest. At this point it was less about the coffee spill and more about not wanting to reveal my brazen attempt at covering up my crime. I didn’t lie as a rule, and of course the one time I’d made an exception, I was immediately in a position to be blackmailed. Damn. Josh arched an eyebrow and leaned in. “You stole my shirt, shirt thief.” I crossed my arms. “If you ever want to see it again, you’ll keep your mouth shut. Remember, you rear-ended me. This won’t go over well for you either.” His lips curled back into a smile that was annoyingly attractive. He had dimples. Motherfucking dimples. “Did I rear-end you? Are you sure? Because there’s no evidence of that ever happening. No damage to his truck. No police report. In fact, my version of the event is I saw a hysterical woman in distress in the Vons parking lot and I gave her my shirt to help her out. Then she took off with it.” “Well, there’s your first mistake,” I said. “Nobody would ever believe I was hysterical. I don’t do hysterics.” “Good info.” He leaned forward. “I’ll adjust my story accordingly. A calm but rude woman asked for my help and then stole my favorite shirt. Better?” He was smiling so big he was almost laughing. Jerk. I pursed my lips and took another step closer to him. He looked amused as I encroached on his personal space. He didn’t back up and I glowered up at him. “You want the shirt. I want your silence. This isn’t a hard situation to work out.” He grinned at me. “Maybe I’ll let you keep the shirt. It doesn’t look half-bad on you.” Then he turned for his truck, laughing.

The electronics effort faced even greater challenges. To launch that category, David Risher tapped a Dartmouth alum named Chris Payne who had previously worked on Amazon’s DVD store. Like Miller, Payne had to plead with suppliers—in this case, Asian consumer-electronics companies like Sony, Toshiba, and Samsung. He quickly hit a wall. The Japanese electronics giants viewed Internet sellers like Amazon as sketchy discounters. They also had big-box stores like Best Buy and Circuit City whispering in their ears and asking them to take a pass on Amazon. There were middlemen distributors, like Ingram Electronics, but they offered a limited selection. Bezos deployed Doerr to talk to Howard Stringer at Sony America, but he got nowhere. So Payne had to turn to the secondary distributors—jobbers that exist in an unsanctioned, though not illegal, gray market. Randy Miller, a retail finance director who came to Amazon from Eddie Bauer, equates it to buying from the trunk of someone’s car in a dark alley. “It was not a sustainable inventory model, but if you are desperate to have particular products on your site or in your store, you do what you need to do,” he says. Buying through these murky middlemen got Payne and his fledgling electronics team part of the way toward stocking Amazon’s virtual shelves. But Bezos was unimpressed with the selection and grumpily compared it to shopping in a Russian supermarket during the years of Communist rule. It would take Amazon years to generate enough sales to sway the big Asian brands. For now, the electronics store was sparely furnished. Bezos had asked to see $100 million in electronics sales for the 1999 holiday season; Payne and his crew got about two-thirds of the way there. Amazon officially announced the new toy and electronics stores that summer, and in September, the company held a press event at the Sheraton in midtown Manhattan to promote the new categories. Someone had the idea that the tables in the conference room at the Sheraton should have piles of merchandise representing all the new categories, to reinforce the idea of broad selection. Bezos loved it, but when he walked into the room the night before the event, he threw a tantrum: he didn’t think the piles were large enough. “Do you want to hand this business to our competitors?” he barked into his cell phone at his underlings. “This is pathetic!” Harrison Miller, Chris Payne, and their colleagues fanned out that night across Manhattan to various stores, splurging on random products and stuffing them in the trunks of taxicabs. Miller spent a thousand dollars alone at a Toys “R” Us in Herald Square. Payne maxed out his personal credit card and had to call his wife in Seattle to tell her not to use the card for a few days. The piles of products were eventually large enough to satisfy Bezos, but the episode was an early warning. To satisfy customers and their own demanding boss during the upcoming holiday, Amazon executives were going to have to substitute artifice and improvisation for truly comprehensive selection.