“
The partner truly best suited to us is not the one who miraculously happens to share every taste, but the one who can negotiate differences in taste with intelligence and grace.
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Alain de Botton (The Course of Love)
“
Roosevelt was a genius at mass communications, and his speechwriters deferred to his reviews of their drafts, not so much because he was the president, but because when a text required the perfect word, the exquisite or incisive phrase, or exactly the right tone, he was the best. And when it came to delivery, he had no peer.
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Dale A. Jenkins (Diplomats & Admirals: From Failed Negotiations and Tragic Misjudgments to Powerful Leaders and Heroic Deeds, the Untold Story of the Pacific War from Pearl Harbor to Midway)
“
I would never date a girl who insisted that I cut you out of my life. It’s non-negotiable. You want a piece of all this fabulousness?” He gestured at himself. “Well, my best friend comes along with it. I wouldn’t cut you out of my life, Clary, any more than I would cut off my right hand and give it to someone as a Valentine’s Day gift.”
“Gross,” said Clary. “Must you?”
He grinned. “I must.
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Cassandra Clare (City of Glass (The Mortal Instruments, #3))
“
As night fell, Yamamoto, aboard the huge battleship Yamato, steamed eastward at full speed into the night. Far ahead the destroyers went to flank speed to search for the US carriers. Lookouts, with the best night-vision binoculars in the world, swept the night horizon where the very dark sky meets the black ocean. The faintest shape, the tiniest pinprick of light, would show there was something out there, like the superstructure of a ship over the horizon. There was nothing.
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Dale A. Jenkins (Diplomats & Admirals: From Failed Negotiations and Tragic Misjudgments to Powerful Leaders and Heroic Deeds, the Untold Story of the Pacific War from Pearl Harbor to Midway)
“
Research shows that the best way to deal with negativity is to observe it, without reaction and without judgment. Then consciously label each negative feeling and replace it with positive, compassionate, and solution-based thoughts. One
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Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
“
Ryodan doesn’t like Mac. He never has. She got between him and his best boy-bud. I give him a look. “I’ll tell you a secret, Ryodan. You mess with her, Barrons’ll kill you.” I drag a finger across my neck. “Just like that. You aren’t all that. Barrons’ll stomp your ass, hand’s down.”
He smiles faintly. “I’ll be damned. You have a crush on Barrons.”
“I do not have a crush—“
“You do, too. It’s all over your face. Anybody could see it.”
“Sometimes, boss, you’re just wrong.”
“I’m never wrong. You might as well take out a billboard. ‘Dani O’Malley thinks Jericho Barrons is hot.’ My offer to teach you is still open. Save you from future embarrassment. If I can see it on your face, he can, too. ”
“He never figured it out before,” I grumble then realize I just admitted it. Ryodan has a tricky way of wording things that makes you say things you didn’t mean to say. “Maybe I’ll ask Barrons to teach me,” I mutter and turn away from the stairs, heading for his office. I run smack into his chest. “Dude, move. Trying to get somewhere here.”
“No one but me is ever going to teach you, Dani.”
He touches me before I see it coming, has his hand under my chin, turning my face up. My shiver is instant and uncontrollable.
“That’s non-negotiable. You signed a contract with me that grants exclusivity. You won’t like it if you try to break it.
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Karen Marie Moning (Iced (Fever, #6))
“
Love is a constant negotiation, a constant conversation; to love someone is to lay yourself open to rejection and abandonment; love is something you can earn but not extort. It is an arena in which you are not in control, because someone else also has rights and decisions; it is a collaborative process; making love is at its best a process in which those negotiations become joy and play.
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Rebecca Solnit (The Mother of All Questions)
“
Mindy Kaling gets her own line in the acknowledgments, as previously negotiated by her representatives. Thanks, Mindy. I love you and you're the best.
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B.J. Novak (One More Thing: Stories and Other Stories)
“
But just promise me something, okay? I know how girls get. I know how they hate their boyfriends having a best friend who’s a girl. Just promise me you won’t cut me out of your life totally. That we can still hang out sometimes.'
'Sometimes?' Simon shook his head. 'Clary, you’re crazy.'
Her heart sank. 'You mean...'
'I mean that I would never date a girl who insisted that I cut you out of my life. It’s non-negotiable. You want a piece of all this fabulousness?' He gestured at himself. 'Well, my best friend comes along with it. I wouldn’t cut you out of my life, Clary, any more than I would cut off my right hand and give it to someone as a Valentine’s Day gift.'
'Gross,' said Clary. 'Must you?'
He grinned. 'I must.
”
”
Cassandra Clare (City of Glass (The Mortal Instruments, #3))
“
The art of negotiation favored not the one with the better odds but the one who could convince his opponents that his were the best odds.
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Grace Draven (Entreat Me)
“
Page 35, Evelyn: When you’re given an opportunity to change your life, be ready to do whatever it takes to make it happen. The world doesn’t give things, you take things. If you learn one thing from me, it should probably be that.
Page 147, Monique, after a hardball negotiation: I’m learning from the best.
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Taylor Jenkins Reid (The Seven Husbands of Evelyn Hugo)
“
The Romantic vision of marriage stresses the importance of finding the “right” person, which is taken to mean someone in sympathy with the raft of our interests and values. There is no such person over the long term. We are too varied and peculiar. There cannot be lasting congruence. The partner truly best suited to us is not the one who miraculously happens to share every taste but the one who can negotiate differences in taste with intelligence and good grace.
Rather than some notional idea of perfect complementarity, it is the capacity to tolerate dissimilarity that is the true marker of the “right” person. Compatibility is an achievement of love; it shouldn’t be its precondition.
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Alain de Botton (The Course of Love)
“
What more do they want? She asks this seriously, as if there's a real conversion factor between information and lives. Well, strange to say, there is. Written down in the Manual, on file at the War Department. Don't forget the real business of the War is buying and selling. The murdering and violence are self-policing, and can be entrusted to non-professionals. The mass nature of wartime death is useful in many ways. It serves as a spectacle, as a diversion from the real movements of the War. It provides raw material to be recorded into History, so that children may be taught History as sequences of violence, battle after battle, and be more prepared for the adult world. Best of all, mass death's a stimulus to just ordinary folks, little fellows, to try 'n' grab a piece of that Pie while they're still here to gobble it up. The true war is a celebration of markets. Organic markets, carefully styled "black" by the professionals, spring up everywhere. Scrip, Sterling, Reichsmarks, continue to move, severe as classical ballet, inside their antiseptic marble chambers. But out here, down here among the people, the truer currencies come into being. So, Jews are negotiable. Every bit as negotiable as cigarettes, cunt, or Hersey bars.
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Thomas Pynchon (Gravity’s Rainbow)
“
We all need salespeople who help people with the same enthusiasm shown by a small child describing the best Christmas present EVER
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Chris Murray (Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction)
“
Consider how challenging it is to negotiate or compromise with a man who operates on the following tenets (whether or not he ever says them aloud):
1. “An argument should only last as long as my patience does. Once I’ve had enough, the discussion is over and it’s time for you to shut up.”
2. “If the issue we’re struggling over is important to me, I should get what I want. If you don’t back off, you’re wronging me.”
3. “I know what is best for you and for our relationship. If you continue disagreeing with me after I’ve made it clear which path is the right one, you’re acting stupid.”
4. “If my control and authority seem to be slipping, I have the right to take steps to reestablish the rule of my will, including abuse if necessary.”
The last item on this list is the one that most distinguishes the abuser from other people: Perhaps any of us can slip into having feelings like the ones in numbers one through three, but the abuser gives himself permission to take action on the basis of his beliefs. With him, the foregoing statements aren’t feelings; they are closely held convictions that he uses to guide his actions. That is why they lead to so much bullying behavior.
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Lundy Bancroft (Why Does He Do That? Inside the Minds of Angry and Controlling Men)
“
Focus more on making the pie bigger than on exactly how to slice it so that you or anyone else gets the biggest piece. The best negotiations are the ones with someone in which I say, “You should take more,” and they argue back, “No you should take more!” People who operate this way with each other make the relationship better and the pie bigger—and both benefit in the long run.
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Ray Dalio (Principles: Life and Work)
“
But it is increasingly clear to this reporter that the only rational way out then will be to negotiate, not as victors, but as an honorable people who lived up to their pledge to defend democracy, and did the best they could. This is Walter Cronkite. Good night.
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Mark Bowden (Hue 1968: A Turning Point of the American War in Vietnam)
“
Down here in the street, there is a lot less of the law and a lot more personalities. Everyone has found their way around the particular law that influences their endeavors. No one absolutely adheres to the guidelines of the one true law. Everyone is just trying to get by; there’s no room or time for the law or the courts; everyone finds their own way. That’s how things get done, you get yours best you can and I get mine best I can, but sometimes we can get at crossed purposes with each other and then we sort it out ourselves. We don’t call the police, we don’t file a legal suit; we negotiate, we butt heads, but we resolve the issue. That’s what you are seeing Tom, how the real world goes around. Now have a drink, relax and see our other side of life.
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Michael Deeze (The Deathbed Confessions (Thomas Quinn Mysteries, #1))
“
the best time for handling people problems is before they become people problems.
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Roger Fisher (Getting to Yes: Negotiating Agreement without Giving In)
“
This isn’t a negotiation. I want to make you cum, Lily. I am being very nice to you. It would be in your best interest to take my gift as it is and not be greedy.
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Teresa Mummert (Safe Word)
“
As noted by a Chinese proverb, even the palest ink is better than the best memory.
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George J. Siedel (Negotiating for Success: Essential Strategies and Skills)
“
Male appreciation hardened his features from doubt to certainty. Boobs, the best negotiation strategy of them all. She thanked the Lord and her genetics for her great rack.
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Kate Meader (Even the Score (Tall, Dark, and Texan, #1))
“
Solving the problem means helping the customer to understand why you’re the best person for the job
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Chris Murray (Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction)
“
Negotiation is a fundamental skill for board members. Whether it's negotiating with management over strategic direction, with investors over funding terms, or with stakeholders over environmental impact, the ability to negotiate effectively is essential for achieving the best possible outcomes for all parties involved.
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Hendrith Vanlon Smith Jr. (Board Room Blitz: Mastering the Art of Corporate Governance)
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This is perhaps why Dante chooses the poet Virgil to be his guide in the Inferno; in visiting a strange location, it's always best to go with someone who's been there before, and – most important of all on a sightseeing tour of Hell – who might also know how to get you out again.
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Margaret Atwood (Negotiating with the Dead: A Writer on Writing)
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The point is that television does not reveal who the best man is. In fact, television makes impossible the determination of who is better than whom, if we mean by 'better' such things as more capable in negotiation, more imaginative in executive skill, more knowledgeable about international affairs, more understanding of the interrelations of economic systems, and so on. The reason has, almost entirely, to do with 'image.' But not because politicians are preoccupied with presenting themselves in the best possible light. After all, who isn't? It is a rare and deeply disturbed person who does not wish to project a favorable image. But television gives image a bad name. For on television the politician does not so much offer the audience an image of himself, as offer himself as an image of the audience. And therein lies one of the most powerful influences of the television commercial on political discourse.
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Neil Postman (Amusing Ourselves to Death: Public Discourse in the Age of Show Business)
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Every time someone starts talking about final anythings in politics, that means the atrocities are warming up. Humanity has done amazing things by just muddling through, arguing and complaining and fighting and negotiating. It’s messy and undignified, but it’s when we’re at our best, because everyone gets to have a voice in it. Even if everyone else is trying to shout it down. Whenever there’s just one voice that matters, something terrible comes out of it.
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James S.A. Corey (Persepolis Rising (The Expanse, #7))
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The best negotiating tactic is to build a genuine, trusting relationship. If you’re an unknown entrepreneur and the person you’re dealing with isn’t invested in you, why would he or she even do business with you? But on the other hand, if the person is your mentor or friend, you might not even need to negotiate.
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Alex Banayan (The Third Door: The Wild Quest to Uncover How the World's Most Successful People Launched Their Careers)
“
That’s why the power of routine, something we’ll look at in detail later, is so important. When you create a routine, embrace that routine, and see the results of that routine, you stop negotiating with yourself. You see your routine as a task, in the best possible way: Your routine isn’t something you choose to do; it’s just what you do. And you stop making choices that don’t support your goals.
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Jeff Haden (The Motivation Myth: How High Achievers Really Set Themselves Up to Win)
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If someone is distraught, angry, or concerned, validating them is your best chance at getting them to be receptive to feedback. The great thing is, you can validate someone even if you disagree with them. Learning to do so will give you a valuable tool for navigating confrontations, negotiations, disagreements, and the like.
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Michael S. Sorensen (I Hear You: The Surprisingly Simple Skill Behind Extraordinary Relationships)
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If our bodies were different, though, our metaphors would be different, as Olaf Stapledon showed in Star Maker. Crabs walk sideways, for instance. If crabs could talk, they would undoubtedly describe progress in difficult negotiations as sidling toward agreement and express the hope for a better future by saying their best days are still beside them.
Our bodies prime our metaphors, and our metaphors prime how we think and act.
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James Geary (I is an Other: The Secret Life of Metaphor and How it Shapes the Way We See the World)
“
We seem normal only to those who don't know us very well. In a wiser, more self-aware society than our own, a standard question on an early dinner date would be; "And how are you crazy?"
The problem is that before marriage, we rarely delve into our complexities. Whenever casual relationships threaten to reveal our flaws, we blame our partners and call it a day. As for our friends, they don't care enough to do the hard work of enlightening us. One of the privileges of being on our own is therefore the sincere impression that we are really quite easy to live with.
We make mistakes, too, because are so lonely. No one can be in an optimal state of mind to choose a partner when remaining single feels unbearable. We have to be wholly at peace with the prospect of many years of solitude in order to be appropriately picky; otherwise, we risk loving no longer being single rather more than we love the partner who spared us that fate.
Choosing whom to commit ourselves to is merely a case of identifying which particular variety of suffering we would most like to sacrifice ourselves for.
The person who is best suited to us is not the person who shares our every taste (he or she doesn't exist), but the person who can negotiate differences in taste intelligently - the person who is good at disagreement. Rather than some notional idea of perfect complementarity, it is the capacity to tolerate differences with generosity that is the true marker of the "not overly wrong" person. Compatibility is an achievement of love; it must not be its precondition.
Romanticism has been unhelpful to us; it is a harsh philosophy. It has made a lot of what we go through in marriage seem exceptional and appalling. We end up lonely and convinced that our union, with its imperfections, is not "normal." We should learn to accommodate ourselves to "wrongness", striving always to adopt a more forgiving, humorous and kindly perspective on its multiple examples in ourselves and our partners.
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Alain de Botton
“
If you can walk away from a deal, you’re in the best position to negotiate the best terms.
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Patrick Bet-David (Your Next Five Moves: Master the Art of Business Strategy)
“
And it was negotiated between the best minds among the angels and the best minds of the demons." "Oh, no," said Mercury. "Where did you get that idea? It was negotiated by lawyers.
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Robert Kroese (Mercury Falls (Mercury Series, #1))
“
But let me cut the list even further: it’s best to start with “what,” “how,” and sometimes “why.
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Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
“
The fearful person wilts and submits to what they call fate. The fearless negotiates with fate for a compromise.
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Bryant McGill (Simple Reminders: Inspiration for Living Your Best Life)
“
There are others, honest men beyond all doubt and sincerely concerned with their people's welfare, who seem to feel that it is the duty of a leader to discourage Negro mass action. They think that best results can be achieved by the quiet negotiations they carry on. And so when something happens that arouses the masses of people, and when the people gather in righteous anger to demand that militant actions be started, such men believe it their duty to cool things off.
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Paul Robeson (Here I Stand)
“
it is increasingly clear to this reporter that the only rational way out then will be to negotiate, not as victors, but as an honorable people who lived up to their pledge to defend democracy, and did the best they could. This is Walter Cronkite. Good night.
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Mark Bowden (Hue 1968: A Turning Point of the American War in Vietnam)
“
When you are moving toward an objective,” said Petrus, “it is very important to pay attention to the road. It is the road that teaches us the best way to get there, and the road enriches us as we walk its length. You can compare it to a sexual relationship: the caresses of foreplay determine the intensity of the orgasm. Everyone knows that. “And it is the same thing when you have an objective in your life. It will turn out to be better or worse depending on the route you choose to reach it and the way you negotiate that route.
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Paulo Coelho (The Pilgrimage)
“
Over time, I've found the right tone of voice for these assertions, too. It's best to be insistent, but affable. Repeat yourself, but don't get shrill. Speak to your darkest and most negative interior voices the way a hostage negotiator speaks to a violent psychopath: calmly, but firmly. Most of all, never back down. You cannot afford to back down. The life you are negotiating to save, after all, is your own.
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Elizabeth Gilbert (Big Magic: Creative Living Beyond Fear)
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The best way to calibrate a question is to avoid verbs or words that illicit a yes-no answer, like "can" or "does". Instead, use reporter question words like "how " and "what" for open-ended responses, but be very careful of "why" because it often leads to defensiveness.
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Brief Books (Summary of Never Split The Difference: Negotiating As If Your Life Depended On It by Chris Voss and Tahl Raz)
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People reflexively assume that competition is always a good thing, that it always brings out the best in people, but that’s only true of people who can forget the competition. The art of competing, I’d learned from track, was the art of forgetting, and I now reminded myself of that fact. You must forget your limits. You must forget your doubts, your pain, your past. You must forget that internal voice screaming, begging, “Not one more step!” And when it’s not possible to forget it, you must negotiate with it. I thought over all the races in which my mind wanted one thing, and my body wanted another, those laps in which I’d had to tell my body, “Yes, you raise some excellent points, but let’s keep going anyway . . .
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Phil Knight (Shoe Dog: A Memoir by the Creator of Nike)
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Speak when you are angry and you will make the best speech you will ever regret. —Ambrose Bierce If
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William Ury (Getting Past No: Negotiating in Difficult Situations)
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Fine. I can negotiate with the best of 'em. I took a CLASS. Tell me what you want.
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M. Chandler (The Morning Star (Shadow of the Templar, #1))
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Best Alternative to a Negotiated Agreement (BATNA). Your
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William Ury (Getting Past No: Negotiating in Difficult Situations)
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Unlike sport in business the win-win is the best possible score
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Rasheed Ogunlaru (Soul Trader)
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Ask prospective agents to explain step-by-step how they are going to negotiate the highest price for the home—from receipt of the offer to counteroffers until acceptance.
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Donald J. Trump (Trump: The Best Real Estate Advice I Ever Received: 100 Top Experts Share Their Strategies)
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BATNA—your Best Alternative To a Negotiated Agreement?
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Roger Fisher (Getting to Yes: Negotiating an agreement without giving in)
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My identity is not up for Debate. My whole self is not an negotiation.
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Omar Lee
“
Have you given up on this project? The point is that this one-sentence email encapsulates the best of “No”-oriented questions
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Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
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I will tell you one thing, though…something I learned from experience. Idealism or no, you don’t build a colony on a new world by giving the workers an equal seat at the negotiating table.
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Samuel Best (Third Colony (Galena Chronicles, #2))
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A soldier lives . . . ” A soldier lives a soldier dies a military chaplain sighs a flag is folded someone cries a general tells the truth or lies a politician simplifies a voice vote echoes only ayes reporters ask for hows and whys a spokesman has to improvise some doctrine somehow still applies negotiators compromise or don’t as one more soldier dies. —Robert West
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Dave Eggers (The Best American Nonrequired Reading 2013 (The Best American Series))
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The purpose of negotiation is to explore whether you can satisfy your interests better through an agreement than you could by pursuing your Best Alternative to a Negotiated Agreement (BATNA). Your
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William Ury (Getting Past No: Negotiating in Difficult Situations)
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Having enough other opportunities to work on is the best position a salesperson and his or her company can be in. A full pipeline gives salespeople the strongest position from which to negotiate—the ability to say no.
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Keith M. Eades (The New Solution Selling: The Revolutionary Sales Process That is Changing the Way People Sell)
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Meanwhile, the annual U.N. climate summit, which remains the best hope for a political breakthrough on climate action, has started to seem less like a forum for serious negotiation than a very costly and high-carbon group therapy session, a place for the representatives of the most vulnerable countries in the world to vent their grief and rage while low-level representatives of the nations largely responsible for their tragedies stare at their shoes.
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Anonymous
“
Research shows that the best way to deal with negativity is to observe it, without reaction and without judgment. Then consciously label each negative feeling and replace it with positive, compassionate, and solution-based thoughts.
”
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Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
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But even in this perilous situation, the popular leader Cleophon managed to persuade the Athenians to reject the chance of a negotiated peace offered by Sparta after Arginusae, so that it is hardly surprising that the Athenians responded so warmly to the parabasis of Frogs, where the Chorus aptly upbraids them for choosing as leaders and fighters not the best men but the worst, just as they have traded their gold and silver coinage for base metal (686-705, 717-37).
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Aristophanes (Frogs (Focus Classical Library))
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Ultimately, the roast turkey must be regarded as a monument to Boomer's love.
Look at it now, plump and glossy, floating across Idaho as if it were a mammoth, mutated seed pod. Hear how it backfires as it passes the silver mines, perhaps in tribute to the origin of the knives and forks of splendid sterling that a roast turkey and a roast turkey alone possesses the charisma to draw forth into festivity from dark cupboards.
See how it glides through the potato fields, familiarly at home among potatoes but with an air of expectation, as if waiting for the flood of gravy.
The roast turkey carries with it, in its chubby hold, a sizable portion of our primitive and pagan luggage.
Primitive and pagan? Us? We of the laser, we of the microchip, we of the Union Theological Seminary and Time magazine? Of course. At least twice a year, do not millions upon millions of us cybernetic Christians and fax machine Jews participate in a ritual, a highly stylized ceremony that takes place around a large dead bird?
And is not this animal sacrificed, as in days of yore, to catch the attention of a divine spirit, to show gratitude for blessings bestowed, and to petition for blessings coveted?
The turkey, slain, slowly cooked over our gas or electric fires, is the central figure at our holy feast. It is the totem animal that brings our tribe together.
And because it is an awkward, intractable creature, the serving of it establishes and reinforces the tribal hierarchy. There are but two legs, two wings, a certain amount of white meat, a given quantity of dark. Who gets which piece; who, in fact, slices the bird and distributes its limbs and organs, underscores quite emphatically the rank of each member in the gathering.
Consider that the legs of this bird are called 'drumsticks,' after the ritual objects employed to extract the music from the most aboriginal and sacred of instruments. Our ancestors, kept their drums in public, but the sticks, being more actively magical, usually were stored in places known only to the shaman, the medicine man, the high priest, of the Wise Old Woman. The wing of the fowl gives symbolic flight to the soul, but with the drumstick is evoked the best of the pulse of the heart of the universe.
Few of us nowadays participate in the actual hunting and killing of the turkey, but almost all of us watch, frequently with deep emotion, the reenactment of those events. We watch it on TV sets immediately before the communal meal. For what are footballs if not metaphorical turkeys, flying up and down a meadow? And what is a touchdown if not a kill, achieved by one or the other of two opposing tribes? To our applause, great young hungers from Alabama or Notre Dame slay the bird. Then, the Wise Old Woman, in the guise of Grandma, calls us to the table, where we, pretending to be no longer primitive, systematically rip the bird asunder.
Was Boomer Petaway aware of the totemic implications when, to impress his beloved, he fabricated an outsize Thanksgiving centerpiece? No, not consciously. If and when the last veil dropped, he might comprehend what he had wrought. For the present, however, he was as ignorant as Can o' Beans, Spoon, and Dirty Sock were, before Painted Stick and Conch Shell drew their attention to similar affairs.
Nevertheless, it was Boomer who piloted the gobble-stilled butterball across Idaho, who negotiated it through the natural carving knives of the Sawtooth Mountains, who once or twice parked it in wilderness rest stops, causing adjacent flora to assume the appearance of parsley.
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Tom Robbins (Skinny Legs and All)
“
The advice of etiquette experts on dealing with unwanted invitations, or overly demanding requests for favours, has always been the same: just say no. That may have been a useless mantra in the war on drugs, but in the war on relatives who want to stay for a fortnight, or colleagues trying to get you to do their work for them, the manners guru Emily Post’s formulation – ‘I’m afraid that won’t be possible’ – remains the gold standard. Excuses merely invite negotiation. The comic retort has its place (Peter Cook: ‘Oh dear, I find I’m watching television that night’), and I’m fond of the tautological non-explanation (‘I can’t, because I’m unable to’). But these are variations on a theme. The best way to say no is to say no. Then shut up.
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Oliver Burkeman (Help!: How to Be Slightly Happier, Slightly More Successful and Get a Bit More Done)
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If you cannot carry out a revolution and are not in a position to negotiate reforms, then perhaps it is acceptable to do nothing at all. Better yet, to organize, analyze, and strategize—to put yourself in the best position for the next opportunity.
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Vincent Bevins (If We Burn: The Mass Protest Decade and the Missing Revolution)
“
But let me cut the list even further: it’s best to start with “what,” “how,” and sometimes “why.” Nothing else. “Who,” “when,” and “where” will often just get your counterpart to share a fact without thinking. And “why” can backfire. Regardless of what language the word “why” is translated into, it’s accusatory. There are very rare moments when this is to your advantage. The only time you can use “why” successfully is when the defensiveness that is created supports the change you are trying to get them to see. “Why would you ever change from the way you’ve always done things and try my approach?” is an example. “Why would your company ever change from your long-standing vendor and choose our company?” is another. As always, tone of voice, respectful and deferential, is critical.
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Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
“
1. No cold calling. Ever. You should attempt to sell only to warm leads. 2. Before you try to sell anything, you must know how much you’re willing to pay to get a new customer. 3. A prospect who “finds” you first is more likely to buy from you than if you find him. 4. You will dramatically enhance your credibility as a salesperson by authoring, speaking, and publishing quality information. 5. Generate leads with information about solving problems, not information about the product itself. 6. You can attain the best negotiating position with customers only when your marketing generates “deal flow” that exceeds your capacity. 7. The most valuable asset you can own is a well-maintained customer database, because people who’ve already bought from you are way easier to sell to than strangers.
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Perry Marshall (80/20 Sales and Marketing: The Definitive Guide to Working Less and Making More)
“
There is a theory of space and time embedded in the way we use words. There is a theory of matter and a theory of causality, too. Our language has a model of sex in it (actually, two models), and conceptions of intimacy and power and fairness. Divinity, degradation, and danger are also ingrained in our mother tongue, together with a conception of well-being and a philosophy of free will. These conceptions vary in their details from language to language, but their overall logic is the same. They add up to a distinctively human model of reality, which differs in major ways from the objective understanding of reality eked out by our best science and logic. Though these ideas are woven into language, their roots are deeper than language itself. They lay out the ground rules for how we understand our surroundings, how we assign credit and blame to our fellows, and how we negotiate our relationships with them. A close look at our speech-our conversations, our jokes, our curses, our legal disputes, the names we give our babies-can therefore give us insight into who we are.
”
”
Steven Pinker (The Stuff of Thought: Language as a Window into Human Nature)
“
Higher education, in contrast, did not always keep its promise to develop the talents of even its best students. Left with classroom achievement alone, many students never found a negotiable path to a clearly envisioned career corresponding to their deepest interests and values.
”
”
Karen Arnold (Lives of Promise: What Becomes of High School Valedictorians: A Fourteen-year Study of Achievement and Life Choices (Jossey Bass Social and Behavioral Science Series))
“
The dawn invests our substance with desire And the slow light betrays us, and our wistfulness: When the celestial saffron Is faded and grown colourless, And the sun Gone sterile, and the growing fire Stirs us to waken, We find ourselves again Each in his separate prison Ready, hopeless For negotiation With other men.
”
”
Kai Bird (American Prometheus: THE INSPIRATION FOR 'OPPENHEIMER', WINNER OF 7 OSCARS, INCLUDING BEST PICTURE, BEST DIRECTOR AND BEST ACTOR)
“
But in my experience, there is one way to signal your commitment to process that all negotiations provide: Always keep your word, even when it is costly. The best deal makers and diplomats take very seriously the promises and commitments they have made to the other side on small things and big. This is not only the right thing to do; it is a tremendously powerful instrument in deal making. Especially in difficult, protracted conflicts where negotiating itself might be seen as risky or useless, often the only source of leverage you have for bringing the other side to the table is your credibility. And once you’re at the table, mistrust is often the biggest barrier to the give-and-take necessary for progress, because many of the concessions either side commits to are not deliverable right away—promises of equitable treatment, power sharing, future benefits, etc. are necessarily premised on trust. If you have not built up a reputation for credibility, you are ill-suited to negotiate such deals.
”
”
Deepak Malhotra (Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle))
“
I understand the ways of people and the way of the world. Everything is mutable. Nothing is unchangeable. A little give and a little take and a little negotiation, and suddenly the balance of the world is back on track again; that is what politics is for. But the politics of the grags consists only of ‘Do what you are told, we know best.
”
”
Terry Pratchett (Raising Steam (Discworld, #40; Industrial Revolution, #6; Moist von Lipwig, #3))
“
At the point of the tantrum, your child has told you she is overwhelmed and over the edge. She cannot listen or be rational in the midst of it. Don’t make demands of your child, don’t try to cajole or negotiate, as she is too upset. Once they have hit the meltdown point, the best you can do is let them have the tantrum, and never laugh or shame them for it. This level of anger is actually frightening to them, too. They are literally beyond control themselves, their brains are overwhelmed, and they count on you to keep them safe. For some children, that means you sitting close by and waiting. Other children want or need to be held (some thrash a lot, so protect yourself).
”
”
Tovah P. Klein (How Toddlers Thrive: What Parents Can Do Today for Children Ages 2-5 to Plant the Seeds of Lifelong Success)
“
Bathing is not negotiable! So is brushing your teeth and washing your underwear, so that you always have a fresh inviting scent around you. People should want to be around you, not avoid you because of unfriendly odours coming out of your mouth, shoes or armpits. Do the best with what you have; even the old can be made clean and hygienic to improve your image.
”
”
Archibald Marwizi (Making Success Deliberate)
“
But the moment when we’re most ready to throw our hands up and declare “They’re crazy!” is often the best moment for discovering Black Swans that transform a negotiation. It is when we hear or see something that doesn’t make sense—something “crazy”—that a crucial fork in the road is presented: push forward, even more forcefully, into that which we initially can’t process;
”
”
Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
“
It’s a “how” question, and “how” engages because “how” asks for help. Best of all, he doesn’t owe the kidnapper a damn thing. The guy volunteers to put the girlfriend on the phone: he thinks it’s his idea. The guy who just offered to put the girlfriend on the line thinks he’s in control. And the secret to gaining the upper hand in a negotiation is giving the other side the illusion of control.
”
”
Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
“
The best advice for fighting with a screwed-up person is simple: don’t. You cannot be logical with an illogical person. The only way to win is to never, under any circumstances, get pulled into an argument. If you fight, you lose! Questioning choices questions integrity. Suggesting different ideas implies lack of intelligence. Seeking negotiation disputes power. Wanting compromise conveys weakness.
”
”
Elizabeth B. Brown (Living Successfully with Screwed-Up People)
“
Born of antimodern sentiment, the summer camp was ultimately a modern phenomenon, a "therapeutic space" as much dependent on the city, the factory, and "progress" to define its parameters as on that intangible but much lauded entity called nature. In short, the summer camp should best be read not as a simple rejection of modern life, but, rather, as one of the complex negotiations of modernity taking place in mid-twentieth century Canada.
”
”
Sharon Wall (The Nurture of Nature: Childhood, Antimodernism, and Ontario Summer Camps, 1920-55 (Nature | History | Society))
“
Tell people that reality is exactly what it appears to be, they’ll nail you to a lump of wood. But tell ’em they can go spirit-walking while they commute, tell ’em their best friend is a lump of crystal, tell ’em the government has been negotiating with little green men for the last fifty years, then every Joe Six-Pack from Brooklyn to Peoria sits up and listens. Disbelieving the reality under your feet gives you a license to print your own.
”
”
David Mitchell (Ghostwritten)
“
Sometimes management thinks it must determine a minimum acceptable price upfront. This is not possible when selling an intangible company. The price, the real price, is determined by the market and not by any other means. I suggest to sellers that they not worry so much about the valuation right now but rather that we go out to the market, contact all the good buyers, get offers, and negotiate the best price that we can and then accept the highest offer. People
”
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Thomas Metz (Selling the Intangible Company: How to Negotiate and Capture the Value of a Growth Firm (Wiley Finance Book 469))
“
I thought back on my running career at Oregon. I’d competed with, and against, men far better, faster, more physically gifted. Many were future Olympians. And yet I’d trained myself to forget this unhappy fact. People reflexively assume that competition is always a good thing, that it always brings out the best in people, but that’s only true of people who can forget the competition. The art of competing, I’d learned from track, was the art of forgetting, and I now reminded myself of that fact. You must forget your limits. You must forget your doubts, your pain, your past. You must forget that internal voice screaming, begging, “Not one more step!” And when it’s not possible to forget it, you must negotiate with it. I thought over all the races in which my mind wanted one thing, and my body wanted another, those laps in which I’d had to tell my body, “Yes, you raise some excellent points, but let’s keep going anyway . . .
”
”
Phil Knight (Shoe Dog)
“
A woman wants her husband to wear black shoes with his suit. But her husband doesn’t want to; he prefers brown shoes. So what do they do? They compromise, they meet halfway. And, you guessed it, he wears one black and one brown shoe. Is this the best outcome? No! In fact, that’s the worst possible outcome. Either of the two other outcomes—black or brown—would be better than the compromise. Next time you want to compromise, remind yourself of those mismatched shoes.
”
”
Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
“
We could cook something on the stove. He could eat with us.
You're talking about stopping. For the night.
Yeah.
He looked down at the old man and he looked at the road. All right, he said. But then tomorrow we go on.
The boy didn't answer.
That's the best deal you're going to get.
Okay.
Okay means okay. It doesn't mean we negotiate another deal tomorrow.
What's negotiate?
It means we talk about it some more and come up with some other deal. There is no other deal. This is it.
Okay.
Okay.
”
”
Cormac McCarthy (The Road)
“
The Korean Peninsula was kind of left over when the Second World War ended. Stalin and Truman each occupied a bit in brotherly agreement, and decided that the 38th parallel would separate north from south. This was then followed by negotiations lasting forever about how Korea should be able to govern itself, but since Stalin and Truman didn’t really have the same political views (not at all, in fact) it all ended up like in Germany. First, the United States established a South Korea, upon which the Soviet Union retaliated with a North Korea. And then the Americans and the Russians left the Koreans to get on with it. But it hadn’t worked out so well. Kim Il Sung in the north and Syngman Rhee in the south, each thought that he was best suited to govern the entire peninsula. And then they had started a war. But after three years, and perhaps four million dead, absolutely nothing had changed. The north was still the north, and the south was still the south. And the 38th parallel still kept them apart.
”
”
Jonas Jonasson (The 100-Year-Old Man Who Climbed Out the Window and Disappeared)
“
The key to healthy civil-military relations is trust on both the civilian and military sides of the negotiation: the civilians must trust the military to provide its best and most objective advice but then carry out any policy that the civilian decision makers ultimately choose. The military must trust the civilians to give a fair hearing to military advice and not reject it out of hand, especially for transparently political reasons. Civilians must also understand that dissent is not the same as disobedience.
”
”
Jim Mattis (Warriors and Citizens: American Views of Our Military)
“
Gently push back, at least for one round. Cooperative people are programmed to say yes to the first reasonable proposal someone makes. To improve, you need to practice pushing back a little. A simple question that works well is: “Can you do better than that?” If the other side says no and you feel you can sustain the process for another round, ask for help understanding why that is the best they can do. If their answer makes no sense, share your confusion. You will get farther with a little polite persistence than you will by quick surrender.
”
”
G. Richard Shell (Bargaining for Advantage: Negotiation Strategies for Reasonable People)
“
An aspiring writer could be forgiven for thinking that learning to write is like negotiating an obstacle course in boot camp, with a sergeant barking at you for every errant footfall. Why not think of it instead as a form of pleasurable mastery, like cooking or photography? Perfecting the craft is a lifelong calling, and mistakes are part of the game. Though the quest for improvement may be informed by lessons and honed by practice, it must first be kindled by a delight in the best work of the masters and a desire to approach their excellence.
”
”
Steven Pinker (The Sense of Style: The Thinking Person's Guide to Writing in the 21st Century)
“
In an enigmatic world of indeterminate purpose and intent, it is not always possible to divide a thing into that which is right and that which is wrong. In such times, when reason flees, when faith lends no comfort, when teaching, custom, and convention all fail, one must turn inside to that indefinable place that best negotiates the world. There one shall find not that which is right and that which is wrong, but rather that which is fitting. For it is upon this foundation, and no other, that the great works of the world are built.
—First Coxian Book of Truth, the Apocrypha
”
”
Herb J. Smith II (Keepers of the Dawn)
“
That’s the thing. The people you’re controlling don’t have a voice in how you control them. As long as everyone’s on the same page, things may be great, but when there’s a question, you win. Right?”
“There has to be a way to come to a final decision.”
“No, there doesn’t. Every time someone starts talking about final anythings in politics, that means the atrocities are warming up. Humanity has done amazing things by just muddling through, arguing and complaining and fighting and negotiating. It’s messy and undignified, but it’s when we’re at our best, because everyone gets to have a voice in it. Even if everyone else is trying to shout it down. Whenever there’s just one voice that matters, something terrible comes out of it.”
“And yet, I understand from Ms. Fisk that the Transport Union was condemning whole colonies that didn’t follow its rule.”
“Right?” Holden said. “And so I disobeyed that order and I quit working for them. I was all set to go retire in Sol system. Can you do that?”
“Can I do what?”
“If you are given an immoral order, can you resign and walk away? Because everything I’ve seen about how you’re running this place tells me that isn’t an option for you.”
Singh crossed his arms. He had the sense that the interrogation was getting away from him.
“The high consul is a very wise, very thoughtful man,” he said. “I have perfect faith that—”
“No. Stop. ‘Perfect faith’ really tells me everything I need to know,” Holden said. “You think this is a gentle, bloodless conquest, don’t you?”
“It is, to the degree that you allow it to be.”
“I was there for the war Duarte started to cover his tracks. I was there for the starving years afterward. Your empire’s hands look a lot cleaner when you get to dictate where history begins and what parts of it don’t count.
”
”
James S.A. Corey (Persepolis Rising (The Expanse, #7))
“
In the United States in 1907, a book entitled Three Acres and Liberty seized the imagination of the reading public. The author, Bolton Hall, began by taking for granted the awkwardness of having to work for someone else, and so advised his readers that they could win their freedom by leaving their offices and factories and buying three acres apiece of inexpensive farmland in middle America. This acreage would soon enable them to grow enough food for a family of four and to build a simple but comfortable home, and best of all, relieve them of any need ever again to flatter or negotiate with colleagues and superiors.
”
”
Alain de Botton (Status Anxiety)
“
All negotiations are defined by a network of subterranean desires and needs. Don’t let yourself be fooled by the surface. Once you know that the Haitian kidnappers just want party money, you will be miles better prepared. ■Splitting the difference is wearing one black and one brown shoe, so don’t compromise. Meeting halfway often leads to bad deals for both sides. ■Approaching deadlines entice people to rush the negotiating process and do impulsive things that are against their best interests. ■The F-word—“Fair”—is an emotional term people usually exploit to put the other side on the defensive and gain concessions. When your counterpart drops the F-bomb, don’t get suckered into a concession. Instead, ask them to explain how you’re mistreating them. ■You can bend your counterpart’s reality by anchoring his starting point. Before you make an offer, emotionally anchor them by saying how bad it will be. When you get to numbers, set an extreme anchor to make your “real” offer seem reasonable, or use a range to seem less aggressive. The real value of anything depends on what vantage point you’re looking at it from. ■People will take more risks to avoid a loss than to realize a gain. Make sure your counterpart sees that there is something to lose by inaction.
”
”
Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
“
Decisions are free when each of us settles his path through life by negotiation, playing his cards according to his own best judgement and without coercion from others. Traditional liberalism is the view that such a society is possible only if the individual members have sovereignty over their own lives – which means being free both to grant and to withhold consent respecting whatever relations may be proposed to them. Individual sovereignty exists only where the state guarantees rights, such as the right to life, limb and property, so protecting citizens from invasion and coercion by others, including invasion and coercion by the state.
”
”
Roger Scruton (How to Be a Conservative)
“
But what do we expect will become of students, successfully cocooned from uncomfortable feelings, once they leave the sanctuary of academe for the boorish badlands of real life? What becomes of students so committed to their own vulnerability, conditioned to imagine they have no agency, and protected from unequal power arrangements in romantic life? I can’t help asking, because there’s a distressing little fact about the discomfort of vulnerability, which is that it’s pretty much a daily experience in the world, and every sentient being has to learn how to somehow negotiate the consequences and fallout, or go through life flummoxed at every turn.
”
”
Jonathan Franzen (The Best American Essays 2016 (The Best American Series))
“
That is, “Yes” is nothing without “How.” Asking “How,” knowing “How,” and defining “How” are all part of the effective negotiator’s arsenal. He would be unarmed without them. ■ Ask calibrated “How” questions, and ask them again and again. Asking “How” keeps your counterparts engaged but off balance. Answering the questions will give them the illusion of control. It will also lead them to contemplate your problems when making their demands. ■ Use “How” questions to shape the negotiating environment. You do this by using “How can I do that?” as a gentle version of “No.” This will subtly push your counterpart to search for other solutions—your solutions. And very often it will get them to bid against themselves. ■ Don’t just pay attention to the people you’re negotiating with directly; always identify the motivations of the players “behind the table.” You can do so by asking how a deal will affect everybody else and how on board they are. ■ Follow the 7-38-55 Percent Rule by paying close attention to tone of voice and body language. Incongruence between the words and nonverbal signs will show when your counterpart is lying or uncomfortable with a deal. ■ Is the “Yes” real or counterfeit? Test it with the Rule of Three: use calibrated questions, summaries, and labels to get your counterpart to reaffirm their agreement at least three times. It’s really hard to repeatedly lie or fake conviction. ■ A person’s use of pronouns offers deep insights into his or her relative authority. If you’re hearing a lot of “I,” “me,” and “my,” the real power to decide probably lies elsewhere. Picking up a lot of “we,” “they,” and “them,” it’s more likely you’re dealing directly with a savvy decision maker keeping his options open. ■ Use your own name to make yourself a real person to the other side and even get your own personal discount. Humor and humanity are the best ways to break the ice and remove roadblocks.
”
”
Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
“
Ya'aburnee1. As in you bury me. A rough translation for the way I want to leave this world before you because I can’t imagine having to go through a single day without you in it. If this last week was a preview of that kind of life, then I can assure you it isn’t a life worth living. You’re my wife and my best friend. The future mother of my children and the one place that truly feels like home. You’re the woman I want to spend the rest of my life with, not because you signed a contract, but because you love me enough to stay without one. “I want to be the kind of man who is worthy of a woman like you—if it’s even possible. I promise to work every damn day to make sure you don’t regret marrying someone as miserable as me. Because when I’m with you, I’m not miserable at all. You make me happy in a way that makes me afraid to blink just in case it all disappears.” The vulnerability of his words tugs at every single one of my heartstrings. “I’ll give you anything you want—anything at all—so long as you give me a chance to make you as happy as you make me. A dog. A family. A home. I want it all. These are my terms and conditions, take it or leave it because I’m not open to negotiations.” “Only you could make a proposal sound like a business acquisition and get away with it.” “Marry me,” he orders with a smile that could make me agree to just about anything.
”
”
Lauren Asher (Terms and Conditions (Dreamland Billionaires, #2))
“
When countries negotiate with one another, they typically operate as if they are opponents in a chess match or merchants in a bazaar in which maximizing one’s own benefit is the sole objective. Smart leaders know their own countries’ vulnerabilities, take advantage of others’ vulnerabilities, and expect the other countries’ leaders to do the same. Most people who haven’t had direct contact with the leadership of their own and other countries form their views based on what they learn in the media, and become quite naive and inappropriately opinionated as a result. That’s because dramatic stories and gossip draw more readers and viewers than does clinical objectivity. Also, in some cases “journalists” have their own ideological biases that they are trying to advance. As a result, most people who see the world through the lens of the media tend to look for who is good and who is evil rather than what the vested interests and relative powers are and how they are being played out. For example, people tend to embrace stories about how their own country is moral and the rival country is not, when most of the time these countries have different interests that they are trying to maximize. The best behaviors one can hope for come from leaders who can weigh the benefits of cooperation, and who have long enough time frames that they can see how the gifts they give this year may bring them benefits in the future.
”
”
Ray Dalio (Principles: Life and Work)
“
What is the most beautiful place you’ve ever seen?”
Dragging his gaze from the beauty of the gardens, Ian looked down at the beauty beside him. “Any place,” he said huskily, “were you are.”
He saw the becoming flush of embarrassed pleasure that pinkened her cheeks, but when she spoke her voice was rueful. “You don’t have to say such things to me, you know-I’ll keep our bargain.”
“I know you will,” he said, trying not to overwhelm her with avowals of love she wouldn’t yet believe. With a grin he added, “Besides, as it turned out after our bargaining session, I’m the one who’s governed by all the conditions, not you.”
Her sideways glance was filled with laughter. “You were much too lenient at times, you know. Toward the end I was asking for concessions just to see how far you’d go.”
Ian, who had been multiplying his fortune for the last four years by buying shipping and import-export companies, as well as sundry others, was regarded as an extremely tough negotiator. He heard her announcement with a smile of genuine surprise. “You gave me the impression that every single concession was of paramount importance to you, and that if I didn’t agree, you might call the whole thing off.”
She nodded with satisfaction. “I rather thought that was how I ought to do it. Why are you laughing?”
“Because,” he admitted, chuckling, “obviously I was not in my best form yesterday. In addition to completely misreading your feelings, I managed to buy a house on Promenade Street for which I will undoubtedly pay five times its worth.”
“Oh, I don’t think so,” she said, and, as if she was embarrassed and needed a way to avoid meeting his gaze, she reached up and pulled a leaf off an overhanging branch. In a voice of careful nonchalance, she explained, “In matters of bargaining, I believe in being reasonable, but my uncle would assuredly have tried to cheat you. He’s perfectly dreadful about money.”
Ian nodded, remembering the fortune Julius Cameron had gouged out of him in order to sign the betrothal agreement.
“And so,” she admitted, uneasily studying the azure-blue sky with feigned absorption, “I sent him a note after you left itemizing all the repairs that were needed at the house. I told him it was in poor condition and absolutely in need of complete redecoration.”
“And?”
“And I told him you would consider paying a fair price for the house, but not one shilling more, because it needed all that.”
“And?” Ian prodded.
“He has agreed to sell it for that figure.”
Ian’s mirth exploded in shouts of laughter. Snatching her into his arms, he waited until he could finally catch his breath, then he tipped her face up to his. “Elizabeth,” he said tenderly, “if you change your mind about marrying me, promise me you’ll never represent the opposition at the bargaining table. I swear to God, I’d be lost.” The temptation to kiss her was almost overwhelming, but the Townsende coach with its ducal crest was in the drive, and he had no idea where their chaperones might be. Elizabeth noticed the coach, too, and started toward the house.
"About the gowns," she said, stopping suddenly and looking up at him with an intensely earnest expression on her beautiful face. "I meant to thank you for your generosity as soon as you arrived, but I was so happy to-that is-" She realized she'd been about to blurt out that she was happy to see him, and she was so flustered by having admitted aloud what she hadn't admitted to herself that she completely lost her thought.
"Go on," Ian invited in a husky voice. "You were so happy to see me that you-"
"I forgot," she admitted lamely.
”
”
Judith McNaught (Almost Heaven (Sequels, #3))
“
A consensual order is one in which the decisions on which our relations with others depend are, discounting emergencies, freely taken. Decisions are free when each of us settles his path through life by negotiation, playing his cards according to his own best judgement and without coercion from others. Traditional liberalism is the view that such a society is possible only if the individual members have sovereignty over their own lives – which means being free both to grant and to withhold consent respecting whatever relations may be proposed to them. Individual sovereignty exists only where the state guarantees rights, such as the right to life, limb and property, so protecting citizens from invasion and coercion by others, including invasion and coercion by the state.
”
”
Roger Scruton (How to Be a Conservative)
“
half-century before, at Stalin’s direct order, NKVD executioners slaughtered fifteen thousand Polish military officers and threw the bodies into rows of mass graves. The month-long operation in Kalinin, Katyn, and Starobelsk was part of Stalin’s attempt to begin the domination of Poland. The young officers had been among the best-educated men in Poland, and Stalin saw them as a potential danger, as enemies-in-advance. For decades after, Moscow put the blame for the killings on the Nazis, saying the Germans had carried out the massacres in 1941, not the NKVD in 1940. The Kremlin propaganda machine sustained the fiction in speeches, diplomatic negotiations, and textbooks, weaving it into the vast fabric of ideology and official history that sustained the regime and its empire.
”
”
David Remnick (Lenin's Tomb: The Last Days of the Soviet Empire)
“
RULES TO TEACH YOUR SON
1. Never shake a man’s hand sitting down.
2. Don’t enter a pool by the stairs.
3. The man at the BBQ Grill is the closest thing to a king.
4. In a negotiation, never make the first offer.
5. Request the late check-out.
6. When entrusted with a secret, keep it.
7. Hold your heroes to a higher standard.
8. Return a borrowed car with a full tank of gas.
9. Play with passion or don’t play at all…
10. When shaking hands, grip firmly and look them in the eye.
11. Don’t let a wishbone grow where a backbone should be.
12. If you need music on the beach, you’re missing the point.
13. Carry two handkerchiefs. The one in your back pocket is for you. The one in your breast pocket is for her.
14. You marry the girl, you marry her family.
15. Be like a duck. Remain calm on the surface and paddle like crazy underneath.
16. Experience the serenity of traveling alone.
17. Never be afraid to ask out the best looking girl in the room.
18. Never turn down a breath mint.
19. A sport coat is worth 1000 words.
20. Try writing your own eulogy. Never stop revising.
21. Thank a veteran. Then make it up to him.
22. Eat lunch with the new kid.
23. After writing an angry email, read it carefully. Then delete it.
24. Ask your mom to play. She won’t let you win.
25. Manners maketh the man.
26. Give credit. Take the blame.
27. Stand up to Bullies. Protect those bullied.
28. Write down your dreams.
29. Take time to snuggle your pets, they love you so much and are always happy to see you.
30. Be confident and humble at the same time.
31. If ever in doubt, remember whose son you are and REFUSE to just be ordinary!
32. In all things, give glory to God.
”
”
Bryan Migot
“
Ambiguous tasks are a good place to observe how personality traits bubble to the surface. Although few of us are elite soldiers, we’ve all experienced the kind of psychological distress these trainees encounter on their training run: managing unclear expectations, struggling with self-motivation, and balancing the use of social support with private reflection. These issues are endemic not only to the workplace, but also to relationships, health, and every aspect of life in which we seek to thrive and succeed. Not surprisingly, the leading predictor of success in elite military training programs is the same quality that distinguishes those best equipped to resolve marital conflict, to achieve favorable deal terms in business negotiations, and to bestow the gifts of good parenting on their children: the ability to tolerate psychological discomfort.
”
”
Todd Kashdan (The Upside of Your Dark Side: Why Being Your Whole Self--Not Just Your "Good" Self--Drives Success and Fulfillment)
“
It truly is a team sport, and we have the best team in town. But it’s my relationship with Ilana that I cherish most. We have such a strong partnership and have learned how we work most efficiently: I need coffee, she needs tea. When we’re stressed, I pace around and use a weird neck massager I bought online that everyone makes fun of me for, and she knits. When we’re writing together she types, because she’s faster and better at grammar. We actually FaceTime when we’re not in the same city and are constantly texting each other ideas for jokes or observations to potentially use (I recently texted her from Asheville: girl with flip-flops tucked into one strap of tank top). Looking back now at over ten years of doing comedy and running a business with her I can see how our collaboration has expanded and contracted. But it’s the problem-solving aspect of this industry, the producing, the strategy, the realizing that we could put our heads together and figure out the best solution, that has made our relationship and friendship what it is. Because that spills into everything. We both have individual careers now, but those other projects have only been motivating and inspiring to each other and the show. We bring back what we’ve learned on the other sets, in the other negotiations, in the other writers’ rooms or press situations. I’m very lucky to have jumped into this with Ilana Rose Glazer, the ballsy, curly-haired, openhearted, nineteen-year-old girl that cracked me up that night at the corner of the bar at McManus. So many wonderful things have happened since we began working together, but there are a lot of confusing, life-altering things in there too, and it’s such a relief to have someone who completely understands the good and the bad.
”
”
Abbi Jacobson (I Might Regret This: Essays, Drawings, Vulnerabilities, and Other Stuff)
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Sometimes, however, unmet attachment needs have a positive impact on future relationships, if those later friendships are experienced as second chances. Eager to love and be loved, eager to meet those basic needs for caring and affiliation, children can make up for those unmet needs by being outgoing, having strong leadership qualities, and becoming devoted friends. So insecurely attached children are not doomed to a life of desperation, withdrawal, clinging, aggression, or insecurity, but they may need some additional help negotiating the complex terrain of the social world. The deeper a child’s unmet need, the harder it may be to ever have it filled later on. Expecting rejection, neglect, or smothering, the child may respond to peers with passivity, withdrawal, or aggression. Children who are afraid to assert their own needs may follow along with whatever the friend or the group says.
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Michael G. Thompson (Best Friends, Worst Enemies: Understanding the Social Lives of Children)
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During the year we interviewed him, Dr. South spent more than $70,000 for his most recent motor vehicle purchase, related sales tax, and insurance. Yet for the same period, how much did he place in his pension plan? About $5,700! In other words, only about $1 in every $125 of his income was set aside for retirement. The amount of time Dr. South took to find the best deal on his car was also counterproductive. We estimated that it took him more than sixty hours to study, negotiate, and purchase his Porsche. How much time and effort does it take someone to place money in a pension plan? A small fraction of this time and energy. It is easy for Dr. South to say he wants to accumulate wealth, but his actions speak much louder than his words. Perhaps that explains why he has lost a considerable amount of wealth through imprudent investing. Investing when one has little or no intellectual basis for one’s decisions often translates into major losses. T
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Thomas J. Stanley (The Millionaire Next Door: The Surprising Secrets of America's Wealthy)
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Ah, Jerry. All my ideas are the same old scam: the bigger the fib, the bigger they bite. The first shamans around the fire were in on it – they knew growing maize along the Euphrates was for mugs. Tell people that reality is exactly what it appears to be, they’ll nail you to a lump of wood. But tell ’em they can go spirit-walking while they commute, tell ’em their best friend is a lump of crystal, tell ’em the government has been negotiating with little green men for the last fifty years, then every Joe Six-Pack from Brooklyn to Peoria sits up and listens. Disbelieving the reality under your feet gives you a licence to print your own. All it takes is an original twist – an artificial intelligence, created by the military to invade and take over the enemy’s computer and weapons systems, has broken loose and is controlling the whole planet with a chilling agenda of its own – and Joe Six-Pack hands you his credits cards, and says “Tell me more . . .
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David Mitchell (Ghostwritten)
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Compromise: "[A compromise is] such an adjustment of conflicting interests as gives each adversary the satisfaction of thinking he has got what he ought not to have, and is deprived of nothing except what was justly his due."
— Ambrose Bierce
Concessions: In negotiation, the more concessions are made, the more are expected by those receiving them. Therefore, while minor concessions may be necessary to establish mutual confidence that agreement is possible and to demonstrate good faith, the best strategy is usually to withhold major concessions until the final stage of negotiation, when they can be used to secure an agreement.
Concessions, sham: "One common method of minimizing real concessions and taking advantage of situational pressure to reciprocate concessions is to incorporate sham conditions into a basic negotiating platform, elevate them to the level of other 'genuine' demands, and try to barter them off for some gain."
— Michael Blaker
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Chas W. Freeman Jr. (The Diplomat's Dictionary)
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At that age, at that time of my life, refusal involved a kind of strategising for which I lacked the language. I didn’t understand how to negotiate my own disavowal – of food choices at a restaurant, of which movie to see, of which route to take through the city, of anything to do with sex – because I didn’t know my own desire, I didn’t know the limits and contours of my own wants, or the boundaries of my own comfort. Or how much another might press these. Because in its best sense refusal is relative, always secondary, always an after-effect of desire or predilection, or just a logical response to the insistence on self-preservation, to life and its livingness. But at that time I had no internalised repertoire of the preferences against which I could measure and assess his requests. Or if I did, I hadn’t found a way of articulating them, of expressing them, of saying with my body or otherwise: This is how I feel. This is what I want. This is what I’m going to do.
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Stephanie Bishop (The Anniversary)
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The problem is that the Chinese have convinced themselves that they’re the most superior nation in the world,’ he said. ‘They insist on using the word yi to describe Europeans in their official memos, though we’ve asked them time and time again to use something more respectful, as yi is a designation for barbarians. And they take this attitude into all trade and legal negotiations. They recognize no laws except their own, and they don’t regard foreign trade as an opportunity, but as a pesky incursion to be dealt with.’ ‘You’d be in favour of violence, then?’ Letty asked. ‘It might be the best thing for them,’ said Professor Lovell with surprising vehemence. ‘It’d do well to teach them a lesson. China is a nation of semi-barbarous people in the grips of backward Manchu rulers, and it would do them good to be forcibly opened to commercial enterprise and progress. No, I wouldn’t oppose a bit of a shake-up. Sometimes a crying child must be spanked.’ Here Ramy glanced sideways at Robin, who looked away. What more was there to say?
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R.F. Kuang (Babel, or The Necessity of Violence: An Arcane History of the Oxford Translators' Revolution)
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You often find this difference between different types of investors. Some will tell you that all the value is in driving down the price you pay as low as possible. These investors revel in the transaction itself, in playing with the deal terms, in beating up their opponent at the negotiating table. That has always seemed short term to me. What that thinking ignores is all the value you can realize once you own an asset: the improvements you can make, the refinancing you can do to improve your returns, the timing of your sale to make the most of a rising market. If you waste all your energy and goodwill in pursuit of the lowest possible purchase price and end up losing the asset to a higher bidder, all that future value goes away. Sometimes it’s best to pay what you have to pay and focus on what you can then do as an owner. The returns to successful ownership will often be much higher than the returns on winning a one-off battle over price. At the price I suggested, I calculated that we would lock in a 16 percent annual yield.
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Stephen A. Schwarzman (What It Takes: Lessons in the Pursuit of Excellence)
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them. By far the best theory for describing the principles of our irrational decisions is something called Prospect Theory. Created in 1979 by the psychologists Daniel Kahneman and Amos Tversky, prospect theory describes how people choose between options that involve risk, like in a negotiation. The theory argues that people are drawn to sure things over probabilities, even when the probability is a better choice. That’s called the Certainty Effect. And people will take greater risks to avoid losses than to achieve gains. That’s called Loss Aversion. That’s why people who statistically have no need for insurance buy it. Or consider this: a person who’s told he has a 95 percent chance of receiving $10,000 or a 100 percent chance of getting $9,499 will usually avoid risk and take the 100 percent certain safe choice, while the same person who’s told he has a 95 percent chance of losing $10,000 or a 100 percent chance of losing $9,499 will make the opposite choice, risking the bigger 95 percent option to avoid the loss. The chance for loss incites more risk than the possibility of an equal gain.
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Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
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But consider. That benevolent, oppressive, insistent voice, droning on before those glimmering, luminous images—the voice of the master—always and forever conveys two messages. One is true: ‘History,’ it tells us, ‘is intellectually negotiable. It can be untangled, understood, and the miseries of our entrapment in it can be explained. And because history is never finished, those miseries can be interrogated, alleviated, and the situations that comprise and promote them can be changed. All men and women have the right to essay such mastery over their own lives.’ The second message, inextricably bound up with the first, is as much a lie: ‘History,’ it tells us, ‘has already been negotiated, so that beyond a certain point any attempt to know more is at best error and at worst sedition. That we have any of the tools of historical analysis means that, on some level, history is finished. Things as they are are as they ought to be and must not be questioned or changed. Our agonies and our pleasures, whether physical or intellectual, are fixed by a Greater Power, call it God or History itself: thus no woman nor any man may challenge the institutions through which you endure yours or I indulge mine.’ Because
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Samuel R. Delany (Tales of Nevèrÿon)
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When Joe and I went to meet Goldman’s real estate team, though, we found they had a different view of the risks of this deal. Goldman wanted to bid as low as possible to avoid overpaying. For me, the biggest risk was not offering enough and missing out on a tremendous opportunity. I wanted to make sure we beat Bankers Trust’s expected bid. You often find this difference between different types of investors. Some will tell you that all the value is in driving down the price you pay as low as possible. These investors revel in the transaction itself, in playing with the deal terms, in beating up their opponent at the negotiating table. That has always seemed short term to me. What that thinking ignores is all the value you can realize once you own an asset: the improvements you can make, the refinancing you can do to improve your returns, the timing of your sale to make the most of a rising market. If you waste all your energy and goodwill in pursuit of the lowest possible purchase price and end up losing the asset to a higher bidder, all that future value goes away. Sometimes it’s best to pay what you have to pay and focus on what you can then do as an owner. The returns to successful ownership will often be much higher than the returns on winning a one-off battle over price.
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Stephen A. Schwarzman (What It Takes: Lessons in the Pursuit of Excellence)
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■ All negotiations are defined by a network of subterranean desires and needs. Don’t let yourself be fooled by the surface. Once you know that the Haitian kidnappers just want party money, you will be miles better prepared. ■ Splitting the difference is wearing one black and one brown shoe, so don’t compromise. Meeting halfway often leads to bad deals for both sides. ■ Approaching deadlines entice people to rush the negotiating process and do impulsive things that are against their best interests. ■ The F-word—“Fair”—is an emotional term people usually exploit to put the other side on the defensive and gain concessions. When your counterpart drops the F-bomb, don’t get suckered into a concession. Instead, ask them to explain how you’re mistreating them. ■ You can bend your counterpart’s reality by anchoring his starting point. Before you make an offer, emotionally anchor them by saying how bad it will be. When you get to numbers, set an extreme anchor to make your “real” offer seem reasonable, or use a range to seem less aggressive. The real value of anything depends on what vantage point you’re looking at it from. ■ People will take more risks to avoid a loss than to realize a gain. Make sure your counterpart sees that there is something to lose by inaction.
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Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
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Jane Curtin was probably the most direct of the three about going in and talking to Lorne, calmly and rationally, about the parts or lack of parts she was getting on the show, although she sometimes confronted Lorne in anger. One friend described her as a smooth lake that occasionally roiled but quickly settled back down again. She was a member of a group within the show—assistant costume designer Karen Roston and associate producer Jean Doumanian were others—that one of the men called “the Smart Women.” The Smart Women would sit in the ninth-floor green room or, when she got one, in Curtin’s dressing room, sipping tea or wine and commenting wryly on the weirdness surrounding them. Curtin was so clearly the most responsible, normal cast member that for the first two contract renegotiations the players had with NBC they chose her as the representative for all of them. After discussing objectives with the cast, Curtin sat down with program executive Aaron Cohen (who would already have discussed parameters with Lorne) to present the cast’s proposals and take Cohen’s offers back to the 17th floor. One observer privy to this process believes another reason Jane was designated the cast’s representative was that she was the most suspicious of Lorne’s role in the negotiations and therefore would be likely to get them the best possible deal.
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Doug Hill (Saturday Night: A Backstage History of Saturday Night Live)
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After moving his family from Yakima to Paradise, California, in 1958, he enrolled at Chico State College. There, he began an apprenticeship under the soon-to-be-famous John Gardner, the first "real writer" he had ever met. "He offered me the key to his office," Carver recalled in his preface to Gardner’s On Becoming a Novelist (1983). "I see that gift now as a turning point." In addition, Gardner gave his student "close, line-by-line criticism" and taught him a set of values that was "not negotiable." Among these values were convictions that Carver held until his death. Like Gardner, whose On Moral Fiction (1978) decried the "nihilism" of postmodern formalism, Carver maintained that great literature is life-connected, life-affirming, and life-changing. "In the best fiction," he wrote "the central character, the hero or heroine, is also the ‘moved’ character, the one to whom something happens in the story that makes a difference. Something happens that changes the way that character looks at himself and hence the world." Through the 1960s and 1970s he steered wide of the metafictional "funhouse" erected by Barth, Barthelme and Company, concentrating instead on what he called "those basics of old-fashioned storytelling: plot, character, and action." Like Gardner and Chekhov, Carver declared himself a humanist. "Art is not self-expression," he insisted, "it’s communication.
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William L. Stull
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right to use Apple Corps for their record and business holdings. Alas, this did not resolve the issue of getting the Beatles onto iTunes. For that to happen, the Beatles and EMI Music, which held the rights to most of their songs, had to negotiate their own differences over how to handle the digital rights. “The Beatles all want to be on iTunes,” Jobs later recalled, “but they and EMI are like an old married couple. They hate each other but can’t get divorced. The fact that my favorite band was the last holdout from iTunes was something I very much hoped I would live to resolve.” As it turned out, he would. Bono Bono, the lead singer of U2, deeply appreciated Apple’s marketing muscle. He was confident that his Dublin-based band was still the best in the world, but in 2004 it was trying, after almost thirty years together, to reinvigorate its image. It had produced an exciting new album with a song that the band’s lead guitarist, The Edge, declared to be “the mother of all rock tunes.” Bono knew he needed to find a way to get it some traction, so he placed a call to Jobs. “I wanted something specific from Apple,” Bono recalled. “We had a song called ‘Vertigo’ that featured an aggressive guitar riff that I knew would be contagious, but only if people were exposed to it many, many times.” He was worried that the era of promoting a song through airplay on the radio was over. So Bono visited Jobs at home in Palo Alto, walked around the garden, and made an unusual pitch. Over the years U2 had spurned
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Walter Isaacson (Steve Jobs)
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Decouplers often trip up on this step in two ways. First, they are overly generic in articulating the CVC. When mapping the process of buying a car, auto executives tend to describe it as: feel the need to buy car > become aware of a car brand > develop an interest in the brand > visit the dealer > purchase the car. This is a start, but it is not specific enough. Decouplers must ask: When do people actually need a new car? How exactly do people become aware of car brands? How do people become interested in a make or model? And so on. The generic process of awareness, interest, desire, and purchase isn’t specific enough to help. Decouplers also flounder by failing to identify all the relevant stages in the value chain. For the car-buying process, a better description of the CVC might be: become aware that your car lease will expire in one month > feel the need to purchase a new car > develop a heightened interest in car ads > visit car manufacturers’ websites > create a set of two or three brands of interest > visit third-party auto websites > compare options of cars in the same category > choose a model > shop online for the best price > visit the nearest dealer to see if they have the model in stock > see if they can beat the best online price > test-drive the cars > decide about financing, warranty, and other add-ons > negotiate a final price > sign the contract > pick up the car > use it > wait for the lease to expire again. With this far more detailed CVC, we can fully appreciate the complexity of the car-buying
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Thales S. Teixeira (Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption)
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It was in her abode, in the janitorial quarters assigned her on the ground floor rear, that seemingly inoffensive Mrs. Shapiro set up a clandestine alcohol dispensary—not a speakeasy, but a bootleg joint, where the Irish and other shikkers of the vicinity could come and have their pint bottles filled up, at a price. And several times on weekends, when Ira was there, for he got along best with Jake, felt closest to him, because Jake was artistic, some beefy Irishman would come in, hand over his empty pint bottle for refilling, and after greenbacks were passed, and the transaction completed, receive as a goodwill offering a pony of spirits on the house. And once again those wry (rye? Out vile pun!), wry memories of lost opportunities: Jake’s drab kitchen where the two sat talking about art, about Jake’s favorite painters, interrupted by a knock on the door, opened by Mr. Shapiro, and the customer entered. With the fewest possible words, perhaps no more than salutations, purpose understood, negotiations carried out like a mime show, or a ballet: ecstatic pas de deux with Mr. McNally and Mr. Shapiro—until suspended by Mr. Shapiro’s disappearance with an empty bottle, leaving Mr. McNally to solo in anticipation of a “Druidy drunk,” terminated by Mr. Shapiro’s reappearance with a full pint of booze. Another pas de deux of payment? Got it whole hog—Mr. Shapiro was arrested for bootlegging several times, paid several fines, but somehow, by bribery and cunning, managed to survive in the enterprise, until he had amassed enough wealth to buy a fine place in Bensonhurst by the time “Prohibition” was repealed. A Yiddisher kupf, no doubt.
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Henry Roth (Mercy of a Rude Stream: The Complete Novels)
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Ask calibrated “How” questions, and ask them again and again. Asking “How” keeps your counterparts engaged but off balance. Answering the questions will give them the illusion of control. It will also lead them to contemplate your problems when making their demands. ■Use “How” questions to shape the negotiating environment. You do this by using “How can I do that?” as a gentle version of “No.” This will subtly push your counterpart to search for other solutions—your solutions. And very often it will get them to bid against themselves. ■Don’t just pay attention to the people you’re negotiating with directly; always identify the motivations of the players “behind the table.” You can do so by asking how a deal will affect everybody else and how on board they are. ■Follow the 7-38-55 Percent Rule by paying close attention to tone of voice and body language. Incongruence between the words and nonverbal signs will show when your counterpart is lying or uncomfortable with a deal. ■Is the “Yes” real or counterfeit? Test it with the Rule of Three: use calibrated questions, summaries, and labels to get your counterpart to reaffirm their agreement at least three times. It’s really hard to repeatedly lie or fake conviction. ■A person’s use of pronouns offers deep insights into his or her relative authority. If you’re hearing a lot of “I,” “me,” and “my,” the real power to decide probably lies elsewhere. Picking up a lot of “we,” “they,” and “them,” it’s more likely you’re dealing directly with a savvy decision maker keeping his options open. ■Use your own name to make yourself a real person to the other side and even get your own personal discount. Humor and humanity are the best ways to break the ice and remove roadblocks.
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Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
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And my wife,” I drawled, “where do I even begin with her?” She faced me, the lift of a brow the only warning I’d get. From this close, I noticed the chill bumps littering her neck. The crimson coat she wore did wonders for her figure and nothing to keep her warm. I shimmied off my own and draped it over her shoulders. “What about your wife?” she asked, pulling the edges of my coat tighter around her body. My hand went for her throat, the only section of bare skin available, and slid around the curve of her neck to thread my fingers into her hair. With a gentle pull, I canted her chin, made those hazel eyes focus where I wanted them. “I think I’ve slept a whole three hours since she took the title of Mrs. Attano. Chaos every damn day, almost started another war with the queen of bleeders, has nearly died under my protection twice.” Milla rolled her eyes. “At least I’m not afraid of a box.” I smiled, continuing. “Yet she has managed to charm my evil grandmother, befriend those who were once her enemy, wear the color of my family with the grace of a princess.” My fingers squeezed her neck gently, sucking a gasp from her parted lips. Her pulse was a feathery stroke across my thumb. “They are not all you have, Milla. You have me, and there is no time limit for my friendship. No contract to negotiate those terms. It is freely given for as long as you’ll take it.” “Nico,” she breathed. Never had my name sounded so sensual. I wanted to kiss her again just to know what it would taste like. “I see you, Milla. I see all of you. The good, the better, and the best because there is no bad in you. You are enough. Stop letting those Marcheses make you think you need to do something to earn their approval. There is a house full of Attanos who think you’re wonderful, just the way you are.
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Alexis L. Menard (House of Bane and Blood (Vows of Vengeance, #1))
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I've asked a number of analytic metaphysicians whether they can distinguish their enterprise from naïve naïve naive auto-anthropology of their clan, and have not received any compelling answers.
The alternative is sophisticated naïve anthropology (both auto- and hetero-)-- the anthropology that reserves judgment about whether any of the theorems produced by the exercise deserve to be trusted--and this is a feasible and frequently valuable project. I propose that this is the enterprise to which analytic metaphysicians should turn, since it requires rather minimal adjustments to their methods and only one major revision of their raison d'être : they must rollback their pretensions and acknowledge that their research is best seen as a preparatory reconnaissance of the terrain of the manifest image, suspending both belief and disbelief the way anthropologists do when studying an exotic culture: let's pretend for the nonce that the natives are right, and see what falls out. Since at least a large part of philosophy’s task, in my vision of the discipline, consists in negotiating the traffic back and forth between the manifest and scientific images, it is a good idea for philosophers to analyze what they are up against in the way of focus options before launching into their theory-building and theory-criticizing.
One of the hallmarks of sophisticated naïve anthropology is its openness to counterintuitive discoveries. As long as you're doing naïve anthropology, counterintuitiveness (to the natives) counts against your reconstruction; when you shift gears and begin asking which aspects of the naïve “theory” are true, counterintuitiveness loses its force as an objection and even becomes, on occasion, a sign of significant progress. In science in general, counterintuitive results are prized, after all.
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Daniel C. Dennett (Intuition Pumps and Other Tools for Thinking)
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WHOEVER YOU ARE, WHEREVER YOU ARE..I'M STARTING TO THINK WE'RE A LOT ALIKE. HUMAN BEINGS SPINNING ON BLACKNESS. ALL WANTING TO BE SEEN, TOUCHED, HEARD, PAID ATTENTION TO. MY LOVED ONES ARE EVERYTHING TO ME HERE. IN THE LAST YEAR OR 3 I'VE SCREAMED AT MY CREATOR. SCREAMED AT CLOUDS IN THE SKY. FOR SOME EXPLANATION. MERCY MAYBE. FOR PEACE OF MIND TO RAIN LIKE MANNA SOMEHOW. 4 SUMMERS AGO, I MET SOMEBODY. I WAS 19 YEARS OLD. HE WAS TOO. WE SPENT THAT SUMMER, AND THE SUMMER AFTER, TOGETHER. EVERYDAY ALMOST. AND ON THE DAYS WE WERE TOGETHER, TIME WOULD GLIDE. MOST OF THE DAY I'D SEE HIM, AND HIS SMILE. I'D HEAR HIS CONVERSATION AND HIS SILENCE..UNTIL IT WAS TIME TO SLEEP. SLEEP I WOULD OFTEN SHARE WITH HIM. BY THE TIME I REALIZED I WAS IN LOVE, IT WAS MALIGNANT. IT WAS HOPELESS. THERE WAS NO ESCAPING, NO NEGOTIATING WITH THE FEELING. NO CHOICE. IT WAS MY FIRST LOVE, IT CHANGED MY LIFE. BACK THEN, MY MIND WOULD WANDER TO THE WOMEN I HAD BEEN WITH, THE ONES I CARED FOR AND THOUGHT I WAS IN LOVE WITH. I REMINISCED ABOUT THE SENTIMENTAL SONGS I ENJOYED WHEN I WAS A TEENAGER.. THE ONES I PLAYED WHEN I EXPERIENCED A GIRLFRIEND FOR THE FIRST TIME. I REALIZED THEY WERE WRITTEN IN A LANGUAGE I DID NOT YET SPEAK. I REALIZED TOO MUCH, TOO QUICKLY. IMAGINE BEING THROWN FROM A PLANE. I WASN'T IN A PLANE THOUGH. I WAS IN A NISSAN MAXIMA, THE SAME CAR I PACKED UP WITH BAGS AND DROVE TO LOS ANGELES IN. I SAT THERE AND TOLD MY FRIEND HOW I FELT. I WEPT AS THE WORDS LEFT MY MOUTH. I GRIEVED FOR THEM, KNOWING I COULD NEVER TAKE THEM BACK FOR MYSELF. HE PATTED MY BACK. HE SAID KIND THINGS. HE DID HIS BEST, BUT HE WOULDN'T ADMIT THE SAME. HE HAD TO GO BACK INSIDE SOON, IT WAS LATE AND HIS GIRLFRIEND WAS WAITING FOR HIM UPSTAIRS. HE WOULDN'T TELL ME THE TRUTH ABOUT HIS FEELINGS FOR ME FOR ANOTHER 3 YEARS. I FELT LIKE I'D ONLY IMAGINED RECIPROCITY FOR YEARS. NOW IMAGINE BEING THROWN FROM A CLIFF. NO, I WASN'T ON A CLIFF, I WAS STILL IN MY CAR TELLING MYSELF IT WAS GONNA BE FINE AND TO TAKE DEEP BREATHS. I TOOK THE BREATHS AND CARRIED ON. I KEPT UP A PECULIAR FRIENDSHIP WITH HIM BECAUSE I COULDN'T IMAGINE KEEPING UP MY LIFE WITHOUT HIM. I STRUGGLED TO MASTER MYSELF AND MY EMOTIONS. I WASN'T ALWAYS SUCCESSFUL.
THE DANCE WENT ON.. I KEPT THE RHYTHM FOR SEVERAL SUMMERS AFTER. IT'S WINTER NOW. I'M TYPING THIS ON A PLANE BACK TO LOS ANGELES FROM NEW ORLEANS. I FLEW HOME FOR ANOTHER MARRED CHRISTMAS. I HAVE A WINDOWSEAT. IT'S DECEMBER 27, 2011. BY NOW I'VE WRITTEN TWO ALBUMS, THIS BEING THE SECOND. I WROTE TO KEEP MYSELF BUSY AND SANE. I WANTED TO CREATE WORLDS THAT WERE ROSIER THAN MINE. I TRIED TO CHANNEL OVERWHELMING EMOTIONS. I'M SURPRISED AT HOW FAR ALL OF IT HAS TAKEN ME. BEFORE WRITING THIS I'D TOLD SOME PEOPLE MY STORY. I'M SURE THESE PEOPLE KEPT ME ALIVE, KEPT ME SAFE.. SINCERELY. THESE ARE THE FOLKS I WANNA THANK FROM THE FLOOR OF MY HEART. EVERYONE OF YOU KNOWS WHO YOU ARE.. GREAT HUMANS, PROBABLY ANGELS. I DON'T KNOW WHAT HAPPENS NOW, AND THAT'S ALRITE. I DON'T HAVE ANY SECRETS I NEED KEPT ANYMORE. THERE'S PROBABLY SOME SMALL SHIT STILL, BUT YOU KNOW WHAT I MEAN. I WAS NEVER ALONE, AS MUCH AS I FELT LIKE IT. AS MUCH AS I STILL DO SOMETIMES. I NEVER WAS. I DON'T THINK I EVER COULD BE. THANKS. TO MY FIRST LOVE, I'M GRATEFUL FOR YOU. GRATEFUL THAT EVEN THOUGH IT WASN'T WHAT I HOPED FOR AND EVEN THOUGH IT WAS NEVER ENOUGH, IT WAS. SOME THINGS NEVER ARE.. AND WE WERE. I WON'T FORGET YOU. I WON'T FORGET THE SUMMER. I'LL REMEMBER WHO I WAS WHEN I MET YOU. I'LL REMEMBER WHO YOU WERE AND HOW WE'VE BOTH CHANGED AND STAYED THE SAME. I'VE NEVER HAD MORE RESPECT FOR LIFE AND LIVING THAN I HAVE RIGHT NOW. MAYBE IT TAKES A NEAR DEATH EXPERIENCE TO FEEL ALIVE. THANKS. TO MY MOTHER, YOU RAISED ME STRONG. I KNOW I'M ONLY BRAVE BECAUSE YOU WERE FIRST.. SO THANK YOU. ALL OF YOU. FOR EVERYTHING GOOD. I FEEL LIKE A FREE MAN. IF I LISTEN CLOSELY.. I CAN HEAR THE SKY FALLING TOO.
- FRANK
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Frank Ocean (Channel Orange)
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The CEO answered by saying the bill was too high, that he’d pay half of it and that they would talk about the rest. After that, he stopped answering her calls. The underlying dynamic was that this guy didn’t like being questioned by anyone, especially a woman. So she and I developed a strategy that showed him she understood where she went wrong and acknowledged his power, while at the same time directing his energy toward solving her problem. The script we came up with hit all the best practices of negotiation we’ve talked about so far. Here it is by steps: A “No”-oriented email question to reinitiate contact: “Have you given up on settling this amicably?” A statement that leaves only the answer of “That’s right” to form a dynamic of agreement: “It seems that you feel my bill is not justified.” Calibrated questions about the problem to get him to reveal his thinking: “How does this bill violate our agreement?” More “No”-oriented questions to remove unspoken barriers: “Are you saying I misled you?” “Are you saying I didn’t do as you asked?” “Are you saying I reneged on our agreement?” or “Are you saying I failed you?” Labeling and mirroring the essence of his answers if they are not acceptable so he has to consider them again: “It seems like you feel my work was subpar.” Or “… my work was subpar?” A calibrated question in reply to any offer other than full payment, in order to get him to offer a solution: “How am I supposed to accept that?” If none of this gets an offer of full payment, a label that flatters his sense of control and power: “It seems like you are the type of person who prides himself on the way he does business—rightfully so—and has a knack for not only expanding the pie but making the ship run more efficiently.” A long pause and then one more “No”-oriented question: “Do you want to be known as someone who doesn’t fulfill agreements?” From my long experience in negotiation, scripts like this have a 90 percent success rate. That is, if the negotiator stays calm
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Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
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In a typical crash, for example, the weather is poor—not terrible, necessarily, but bad enough that the pilot feels a little bit more stressed than usual. In an overwhelming number of crashes, the plane is behind schedule, so the pilots are hurrying. In 52 percent of crashes, the pilot at the time of the accident has been awake for twelve hours or more, meaning that he is tired and not thinking sharply. And 44 percent of the time, the two pilots have never flown together before, so they’re not comfortable with each other. Then the errors start—and it’s not just one error. The typical accident involves seven consecutive human errors. One of the pilots does something wrong that by itself is not a problem. Then one of them makes another error on top of that, which combined with the first error still does not amount to catastrophe. But then they make a third error on top of that, and then another and another and another and another, and it is the combination of all those errors that leads to disaster. These seven errors, furthermore, are rarely problems of knowledge or flying skill. It’s not that the pilot has to negotiate some critical technical maneuver and fails. The kinds of errors that cause plane crashes are invariably errors of teamwork and communication. One pilot knows something important and somehow doesn’t tell the other pilot. One pilot does something wrong, and the other pilot doesn’t catch the error. A tricky situation needs to be resolved through a complex series of steps—and somehow the pilots fail to coordinate and miss one of them. “The whole flight-deck design is intended to be operated by two people, and that operation works best when you have one person checking the other, or both people willing to participate,” says Earl Weener, who was for many years chief engineer for safety at Boeing. “Airplanes are very unforgiving if you don’t do things right. And for a long time it’s been clear that if you have two people operating the airplane cooperatively, you will have a safer operation than if you have a single pilot flying the plane and another person who is simply there to take over if the pilot is incapacitated.
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Malcolm Gladwell (Outliers: The Story of Success)
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In 1786, Jefferson, then the American ambassador to France, and Adams, then the American ambassador to Britain, met in London with Sidi Haji Abdul Rahman Adja, the ambassador to Britain. The Americans wanted to negotiate a peace treaty based on Congress’ vote to appease. During the meeting Jefferson and Adams asked the ambassador why Muslims held so much hostility towards America, a nation with which they had no previous contacts. In a later meeting with the American Congress, the two future presidents reported that Ambassador Sidi Haji Abdul Rahman Adja had answered that Islam “was founded on the Laws of their Prophet, that it was written in their Qur’an that all nations who should not have acknowledged their authority were sinners, that it was their right and duty to make war upon them wherever they could be found, and to make slaves of all they could take as Prisoners, and that every Musselman (Muslim) who should be slain in Battle was sure to go to Paradise.” For the following 15 years, the American government paid the Muslims millions of dollars for the safe passage of American ships or the return of American hostages. Most Americans do not know that the payments in ransom and Jizyah tribute amounted to 20 percent of United States government annual revenues in 1800. Not long after Jefferson’s inauguration as president in 1801, he dispatched a group of frigates to defend American interests in the Mediterranean, and informed Congress. Declaring that America was going to spend “millions for defense but not one cent for tribute,” Jefferson pressed the issue by deploying American Marines and many of America’s best warships to the Muslim Barbary Coast. The USS Constitution, USS Constellation, USS Philadelphia, USS Chesapeake, USS Argus, USS Syren and USS Intrepid all fought. In 1805, American Marines marched across the dessert from Egypt into Tripolitania, forcing the surrender of Tripoli and the freeing of all American slaves. During the Jefferson administration, the Muslim Barbary States, crumbled as a result of intense American naval bombardment and on shore raids by Marines. They finally agreed officially to abandon slavery and piracy. Jefferson’s victory over the Muslims lives on today in the Marine Hymn with the line “From the halls of Montezuma to the shores of Tripoli, we will fight our country’s battles on the land as on the sea.” It wasn’t until 1815 that the problem was fully settled by the total defeat of all the Muslim slave trading pirates.
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Walid Shoebat (God's War on Terror: Islam, Prophecy and the Bible)
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Less is more. “A few extremely well-chosen objectives,” Grove wrote, “impart a clear message about what we say ‘yes’ to and what we say ‘no’ to.” A limit of three to five OKRs per cycle leads companies, teams, and individuals to choose what matters most. In general, each objective should be tied to five or fewer key results. (See chapter 4, “Superpower #1: Focus and Commit to Priorities.”) Set goals from the bottom up. To promote engagement, teams and individuals should be encouraged to create roughly half of their own OKRs, in consultation with managers. When all goals are set top-down, motivation is corroded. (See chapter 7, “Superpower #2: Align and Connect for Teamwork.”) No dictating. OKRs are a cooperative social contract to establish priorities and define how progress will be measured. Even after company objectives are closed to debate, their key results continue to be negotiated. Collective agreement is essential to maximum goal achievement. (See chapter 7, “Superpower #2: Align and Connect for Teamwork.”) Stay flexible. If the climate has changed and an objective no longer seems practical or relevant as written, key results can be modified or even discarded mid-cycle. (See chapter 10, “Superpower #3: Track for Accountability.”) Dare to fail. “Output will tend to be greater,” Grove wrote, “when everybody strives for a level of achievement beyond [their] immediate grasp. . . . Such goal-setting is extremely important if what you want is peak performance from yourself and your subordinates.” While certain operational objectives must be met in full, aspirational OKRs should be uncomfortable and possibly unattainable. “Stretched goals,” as Grove called them, push organizations to new heights. (See chapter 12, “Superpower #4: Stretch for Amazing.”) A tool, not a weapon. The OKR system, Grove wrote, “is meant to pace a person—to put a stopwatch in his own hand so he can gauge his own performance. It is not a legal document upon which to base a performance review.” To encourage risk taking and prevent sandbagging, OKRs and bonuses are best kept separate. (See chapter 15, “Continuous Performance Management: OKRs and CFRs.”) Be patient; be resolute. Every process requires trial and error. As Grove told his iOPEC students, Intel “stumbled a lot of times” after adopting OKRs: “We didn’t fully understand the principal purpose of it. And we are kind of doing better with it as time goes on.” An organization may need up to four or five quarterly cycles to fully embrace the system, and even more than that to build mature goal muscle.
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John Doerr (Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs)
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Argentine national football player from FC Barcelona. Positions are attacks.
He is the greatest player in the history of the club, as well as the greatest player in the history of the club, as well as the greatest player in history, most of whom are Pele and Diego Maradona [9] Is one of the best players in football history.
저희는 7가지 철칙을 바탕으로 거래를 합니다.
고객들과 지키지못할약속은 하지않습니다
1.정품보장
2.총알배송
3.투명한 가격
4.편한 상담
5.끝내주는 서비스
6.고객님 정보 보호
7.깔끔한 거래
신용과 신뢰의 거래로 많은VIP고객님들 모시고 싶은것이 저희쪽 경영 목표입니다
믿음과 신뢰의 거래로 신용성있는 비즈니스 진행하고있습니다
비즈니스는 첫째로 신용,신뢰 입니다
믿고 주문하시는것만큼 저희는 확실한제품으로 모시겠습니다
제품구입후 제품이 손상되거나 혹은 효과못보셨을시 저희가 1차재배송 2차 100%환불까지 해드리고있습니다
후회없는 선택 자신감있는 제품으로 언제나 모시겠습니다
텔레【KC98K】카톡【ACD5】라인【SPR331】
◀경영항목▶
수면제,여성최음제,여성흥분제,남성발기부전치유제,비아그라,시알리스,88정,드래곤,99정,바오메이,정력제,남성성기확대제,카마그라젤,비닉스,센돔,꽃물,남성조루제,네노마정 등많은제품 판매중입니다
2. Childhood [edit]
He was born on June 24, 1987 in Rosario, Argentina [10] [11]. His great-grandfather Angelo Messi moved to Argentina as an Italian, and his family became an Argentinean. His father, Jorge Orashio Messi, was a steel worker, and his mother, Celia Maria Quatini, was a part-time housekeeper. Since he was also coach of the local club, Gland Dolley, he became close to football naturally since he was a child, and he started playing soccer at Glendale's club when he was four years old.
In 1995, he joined Newsweek's Old Boys Youth team at age six, following Rosario, and soon became a prospect. However, at the age of 11, she is diagnosed with GHD and experiences trials. It took $ 90 to $ 100 a month to cure it, and it was a big deal for his parents to make a living from manual labor. His team, New Wells Old Boys, was also reluctant to spend this amount. For a time, even though the parents owed their debts, they tried to cure the disorder and helped him become a football player, but it could not be forever. [12] In that situation, the Savior appeared.
In July 2000, a scouting proposal came from FC Barcelona, where he saw his talent. He was also invited to play in the Argentinian club CA River Plate. The River Plate coach who reported the test reported the team to the club as a "must-have" player, and the reporter who watched the test together was sure to be talented enough to call him "the new Maradona." However, River Plate did not give a definite answer because of the need to convince New Wells Old Boys to recruit him, and the fact that the cost of the treatment was fixed in addition to lodging. Eventually Messi and his father crossed to Barcelona in response to a scouting offer from Barcelona. After a number of negotiations between the Barcelona side and Messi's father, the proposal was inconceivable to pay for Meshi's treatment.
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Lionell Messi
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Often, in the polling data that shaped the Trump campaign, white Americans cited the 1950s as America’s best decade. And perhaps the Leave It To Beaver years were really great—if you were white! The civil rights movement was not yet in full swing. The women’s liberation movement had not yet begun. White men ruled, and white ladies looked pretty on TV. So going back to this moment is necessary to understand the kinds of racialized masculinity that white and Black men are negotiating in this moment.
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Brittney Cooper (Eloquent Rage: A Black Feminist Discovers Her Superpower)
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[T]he definitional shift away from the medical/individual model makes room for new understandings of how best to solve the “problem” of disability. In the alternative perspective, which I call the political/relational model, the problem of disability no longer resides in the minds or bodies of individuals but in built environments and social patterns that exclude or stigmatize particular kinds of bodies, minds, and ways of being. For example, under the medical/individual model, wheelchair users suffer from impairments that restrict their mobility. These impairments are best addressed through medical interventions and cures; failing that, individuals must make the best of a bad situation, relying on friends and family members to negotiate inaccessible spaces for them. Under a political/relational model of disability, however, the problem of disability is located in inaccessible buildings, discriminatory attitudes, and ideological systems that attribute normalcy and deviance to particular minds and bodies. The problem of disability is solved not through medical intervention or surgical normalization but through social change and political transformation.
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Alison Kafer (Feminist, Queer, Crip)
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Yes” is nothing without “How.” While an agreement is nice, a contract is better, and a signed check is best. You don’t get your profits with the agreement. They come upon implementation. Success isn’t the hostage-taker saying, “Yes, we have a deal”; success comes afterward, when the freed hostage says to your face, “Thank you.
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Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
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To make my point on compromise, let me paint you an example: A woman wants her husband to wear black shoes with his suit. But her husband doesn’t want to; he prefers brown shoes. So what do they do? They compromise, they meet halfway. And, you guessed it, he wears one black and one brown shoe. Is this the best outcome? No! In fact, that’s the worst possible outcome. Either of the two other outcomes—black or brown—would be better than the compromise.
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Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
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Here you can pause briefly, letting him recognize and appreciate your attempts to understand what he’s feeling, and then turn the situation around by offering a positive solution. “For us this is a real treat. We want to hear what you have to talk about. We want to value this time with you because we feel left out of your life.” Research shows that the best way to deal with negativity is to observe it, without reaction and without judgment. Then consciously label each negative feeling and replace it with positive, compassionate, and solution-based thoughts. One
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Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
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As a basic guideline: never argue. Instead discuss the pros and cons of something. Negotiate for what you want but don’t argue. It is possible to be honest, open, and even express negative feelings without arguing or fighting. Some couples fight all the time, and gradually their love dies. On the other extreme, some couples suppress their honest feelings in order to avoid conflict and not argue. As a result of suppressing their true feelings they lose touch with their loving feelings as well. One couple is having a war while the other is having a cold war. It is best for a couple to find a balance between these two extremes. By remembering we are from different planets and thus developing good communication skills, it is possible to avoid arguments without suppressing negative feelings and conflicting ideas and desires.
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John Gray (Men Are from Mars, Women Are from Venus: The Sunday Times Bestsellar and definitive relationship guide (181 POCHE))
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Ya'aburnee1. As in you bury me. A rough translation for the way I want to leave this world before you because I can’t imagine having to go through a single day without you in it. If this last week was a preview of that kind of life, then I can assure you it isn’t a life worth living. You’re my wife and my best friend. The future mother of my children and the one place that truly feels like home. You’re the woman I want to spend the rest of my life with, not because you signed a contract, but because you love me enough to stay without one. “I want to be the kind of man who is worthy of a woman like you—if it’s even possible. I promise to work every damn day to make sure you don’t regret marrying someone as miserable as me. Because when I’m with you, I’m not miserable at all. You make me happy in a way that makes me afraid to blink just in case it all disappears.” The vulnerability of his words tugs at every single one of my heartstrings. “I’ll give you anything you want—anything at all—so long as you give me a chance to make you as happy as you make me. A dog. A family. A home. I want it all. These are my terms and conditions, take it or leave it because I’m not open to negotiations.
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Lauren Asher (Terms and Conditions (Dreamland Billionaires, #2))
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Already embittered at being separated from loved ones, slaves on the frontier grew 'mean.' Planters, eager to get on with the work at hand, often countered the slaves' discontent by pressing them with greater force, only to find that slaves called their bet and then raised the stakes, resisting with still greater force. As the struggle escalated, planters discovered that even their best hands became unmanageable. One planter noted that his previously compliant slaves evinced 'a general disregard (with a few exceptions) of orders . . . and an unwillingness to be pressed hard at work.'
In the face of festering anger, planters struggled to sustain the old order. Drawing on lessons of mastership that had been nearly two hundred years in the making on the North American mainland, planters instituted a familiar regime: they employed force freely and often; created invidious divisions among the slaves; and exacted exemplary punishments for the smallest infraction. If they sometimes extended the carrot of privilege, the stick was never far behind. The results were violent and bloody, as slave masters made it clear that slaves, by definition, had no rights they need respect. The plantation did not just happen; it had to be made to happen.
Planter authority did not transplant easily. Relations between masters and slaves teetered toward anarchy on the cotton frontier. In some places, negotiations between owners and owned became little more than hard words and angry threats. Rumors of rebellion seemed to be everywhere. 'Scarcely a day passes,' observed Mississippi's territorial governor in 1812, 'without my receiving some information relative to the designs of those people to insurrect.' While few rebelled, some joined gangs of bandits and outlaws who resided in the middle ground between the westward-moving planters and the retreating Indians. On the plantations, slave masters saw sabotage everywhere - in broken tools, maimed animals, and burned barns. Slaves regularly took flight to the woods, and a few, eager to regain the world they had lost, tried to retrace their steps to Virginia or the Carolinas. It was a doubtful enterprise, and success was rare. Recaptured, they faced an even grimmer reality than before.
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Ira Berlin (Generations of Captivity: A History of African-American Slaves)
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I could have ended world hunger and poverty, saved the planet from climate disaster and negotiated world peace, and my brother’s new BMW would still best
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Ore Agbaje-Williams (The Three of Us)
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what is the best advice one could give a husband and wife getting divorced who want to know how to reach a fair and mutually satisfactory agreement without ending up in a bitter fight?
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Roger Fisher (Getting to Yes: Negotiating an agreement without giving in)
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This is where perception becomes important: In most cases, the parties won’t consider the compromise to be a good one unless they also felt involved and empowered during the negotiation. If the other side felt humiliated or steamrolled during the negotiation, they won’t be satisfied no matter how much they got. In other words, negotiation is not just about the outcome, it’s about the process.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Integrative (collaborative) approach: In contrast, the integrative approach to negotiation doesn’t view the cake as finite. Instead, this strategy looks for ways to actually create more cake, so that all parties can get a bigger piece. The key to creating “more cake” is building a relationship of trust that involves asking questions, listening to answers, offering solutions and sharing just the right kind and amount of relevant information—not too little and not too much.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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If both you and the other party are solely focused on price, most of your real estate negotiations are going to fail. Good negotiators are able to focus on terms other than price. Great negotiators are able to get the other party to do the same thing.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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All negotiations, no matter how large or small, are built on a common “currency.” This negotiation currency is known as concessions. To illustrate this, imagine a negotiation as a big pot filled with things that both parties want, sitting between them on the table. The concessions are all the shiny, glittering things inside that pot. In many cases, the most important concession is money (price), but good negotiators realize that the pot is actually filled with many other things as well, depending on the specific nature of the negotiations. As a negotiation progresses, either party may take things out of the pot and give them to the other party (“making a concession”). A party may also put things back in the pot that had previously been taken out. Great negotiators will continually find new things to add to the pot as the negotiation progresses. When both parties agree on how all the stuff in the pot is distributed, a deal has been reached. A skilled negotiator realizes that the more concessions they can add to the pot throughout the negotiation, the more likely it is that both parties will feel like they got a lot out of the negotiation.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Studies demonstrate that people tend to underestimate their power in a negotiation. Use this to your advantage by always remembering that the other party probably feels like they have less power than they actually do. Likewise, when you feel as if the balance of power has tipped out of your favor, consider that the other side probably doesn’t feel as powerful as you think.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Having this information will determine how much you need to educate the seller throughout the process, and will ultimately help guide you in presenting your initial offer.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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For example, let’s say a seller tells you that she needs to walk away with $50,000 in cash at closing. You ask her if she’d consider walking away with less, and she responds with: Seller: “Well, uh, I’d really like to walk with $50,000. I kinda need that amount and I’d be reluctant to walk with much less than that.” The important words and phrases here are, “really like,” “kinda need,” “reluctant to” and “much less.” Each of those words weaken the main message that she must walk away with $50,000. While she’s not admitting to being willing to take less, her choice of words makes it very obvious that she would be willing to take less.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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While you don’t necessarily want to come right out and ask a seller if she’s talking to any other investors—you don’t want to remind her that she has other options—there are ways to glean this information more subtly. I like to ask sellers this question: Investor: “If we can’t come to an agreement for me to buy your house, what do you think you’ll do?” This gives the seller an opportunity to discuss her alternative options (she’s talking to other buyers, she doesn’t really need to sell, etc.), which is what will ultimately drive her level of motivation. The better her alternatives, the more careful you need to be about an aggressive offer; the fewer alternatives she has, the lower your offer can be without her jumping ship and going after another option.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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These three magic words will encourage the other party to keep giving you information: “Really! What else?” Remember, people like to feel helpful. Let them know you appreciate their candor.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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One of the best ways to gain information about a property and neighborhood is often overlooked: simply talk with the neighbors.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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So introduce yourself as someone who is considering buying in the neighborhood (don’t lie about moving in if you don’t plan to!) and then ask some simple questions such as:
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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The best predictor of overall success in a negotiation is how much the two parties respect and trust one another.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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In fact, great negotiators will
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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personal relationships are great leverage toward getting a deal done and getting the concessions you need. Use them to your advantage.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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When it comes to building rapport in a new relationship or reigniting it in an existing relationship, there’s nothing that beats face-to-face contact. While many people these days prefer communicating through email and text, face-to-face interaction forces the parties to engage on a much more personal level.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Finally, it’s much easier for someone to say “no” over email, text, and even a phone call. And a good negotiator never wants to give the other party an easy opportunity to say “no.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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People are more receptive to others who are confident. Simply acting confident (even if you don’t feel confident) will make you a much better negotiator. Why you do you think self-help gurus are so charismatic? A very big part of it is their self-confidence.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Want people to like you more? There’s plenty of research indicating that frequently using someone’s name during face-to-face communication can go a long way toward making that happen.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Next time you’re at a party or social gathering, make a point to learn as many names as possible and use each person’s name as often as possible during your conversations. Not only will you likely create better rapport with those you meet but you’re also more likely to remember their names the next time you see them.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Good negotiators use mirroring to their advantage. Instead of relying on mirroring to occur naturally during a face-to-face negotiation, they purposefully—subtly!—mimic the other party to elicit the feelings that come when being mirrored.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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For instance, when talking to the other party, try to mimic their voice speed, volume, and word choice. Is their speech pattern rapid and loud? Speed up your speech and adjust your volume. Do they tend to speak slowly and quietly? Tone it down and match their calm pace. Do they use the same phrases over and over? Try using those same phrases when it makes sense. Here are some other things you can look for and mirror in your next negotiation or the next time you’re in a situation where you are trying to build rapport or influence someone: When they talk, do they tend to look away or make eye contact? How about when they’re listening? Do they tend to blink a lot? Do they gesture with their hands while talking? Are they leaning in? Or out? Or to the side? Do they make physical contact during the interaction? Make a similar level of contact. Keep in mind that any intentional mirroring should be subtle and respectful, with the goal of maximizing similarities and minimizing differences. It should never come across as mocking, and of course, you don’t want to make it obvious what you’re doing.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Talk about Them It shouldn’t be surprising that the thing people most like talking about is themselves. If you’ve ever gotten dating advice or corporate networking advice, it’s probably started with something along the lines of, “Ask them about themselves.” Not only does this make sense, but neuroscience tells us that it’s true. The average person spends 60 percent of their conversations talking about themselves, and the reason for this is simple—it makes them feel good! Remember how we discussed that when someone hears their own name, an MRI will show parts of their brain lighting up? When people talk about themselves, some of the same areas of the brain tend to light up. In addition, areas of the brain associated with feelings of reward are activated as well. These are the same areas of the brain that respond during sex, when ingesting cocaine, and when eating high-sugar foods. In other words, talking about yourself is practically an addiction. And by asking people to talk about themselves, you are feeding their addiction. Makes sense that someone will like you when you do that, right? So, whether you’re on a date, networking at a business event, or trying to build rapport with someone at the negotiating table, asking the other person about themselves is a great way to strengthen the relationship.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Want to be the life of any dinner party? Use the following phrase as often as possible: “Interesting…tell me more about that.” Because you give them the opportunity to talk about themselves, people will flock to you.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Make an Upfront Concession As we’ll discuss later in the book, when negotiating, you typically don’t want to give any concessions without getting something of equal or greater value in return. But, there’s one exception to this rule: It’s often worthwhile to give a concession at the beginning of the negotiation, while asking for nothing in return. There are many psychological studies that indicate that even a small gift or gesture creates a feeling of indebtedness in the receiver of that gift. Not only that, but that a simple act of giving will create a discomfort in the receiver that can only be extinguished by reciprocating the gesture, oftentimes with a larger and more meaningful gesture. In addition, by freely giving a concession to the other party very early on, you’re sending the message that you’re invested in their well-being, you’re willing to compromise, and you’re not looking to dominate in the negotiation.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Me: “Okay, so we agree, you guys stay in the house until the school year ends. This is going to make it hard for us to make a profit on this deal, as the house needs a good bit of work, and we wouldn’t be able to get it renovated and back on the market until after the selling season. But, that’s now our problem—it’s a risk we’re just going to have to take. How much cash are you guys looking to get out of the sale?” Notice a couple things from my follow-up comment: I reinforced both the fact that I had given a concession and that it was a big sacrifice for us; I subtly mentioned that the house needed a good bit of work, planting the idea in their head that their house may not be worth what they expected; Immediately after bragging about my sacrifice and lowering their expectation for what their house would be worth, I ask them to throw out a price (now is a first opportunity for them to reciprocate, potentially asking for less than they otherwise would have). Long story short, always take the opportunity to point out the value of your concessions to the other party.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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In addition to pointing out the value of your concessions, strong negotiators will also try (again, subtly!) to devalue the concessions the other party is giving you. Simply saying something along the lines of: “That isn’t going to make a huge difference to my bottom line, but I really appreciate you offering that up!” Send the message that you appreciate the concession, but that it’s not worth as much to you as they might think it is.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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many good investors will take the opportunity to find something in common with the other party and highlight that at the time they make an offer. For example, did you attend the same school? Do you root for the same sports team? Do you share any interests or hobbies? Use whatever affiliations you can find to help create rapport as early as possible. That way, as the negotiation starts and progresses, you’ll already have established common ground—and the other party’s empathy—that can be used to pave the way toward a more favorable discussion.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Leave Your Ego at Home While this can be difficult for some of us, if you want to be a great negotiator, you must be able to leave your ego at home. Many of us like to prove how much we know, how powerful we are, and how good we are at winning, but at the end of the day, you have to care more about getting a successful deal than you do about proving how awesome you are.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Leverage Their Ego On the flip side of keeping your ego in check, there are times when you’ll be dealing with someone who seems to care more about their ego than about getting the most out of the deal. When you’re in that situation, use it to your advantage.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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For example, when you’re nearing a deal and you’re looking to get one last concession without giving anything else in return, try saying something like this: Investor: “I have a feeling I’m going to regret accepting this deal— I’ve never been a good negotiator and you clearly do this a lot. Perhaps I should ask you to throw some free negotiating lessons in the deal! Okay, just so I don’t feel like you completely took advantage of me, how about if [insert your request here] and we’ve got a deal…” You’d be surprised how often that final request is accepted without protest, simply because your compliment was taken as fair compensation for that final concession you requested.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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While this line of questioning is a great way to get information about the condition of the property before you see it, that’s not the main goal. The main goal is to determine how realistic the seller is with respect to her property’s condition and the amount of work and money required to bring it up to full value. For
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Determine Motivating Factors Other than Price In addition to determining motivation and trying to get as much information as possible from the seller, you’ll also want to use this discussion to determine if there are motivating factors other than price, or other requirements the seller has. For example, you might ask: Investor: “Assuming we can agree to a price, is there anything else you want or need out of this deal?” This gives seller the opportunity to give you more information about her situation—information that could be used to help formulate an offer and then later be able to better negotiate that offer. For example, the seller might respond in a half-joking manner with: Seller: “Price is the most important thing… But, if you know anyone who can haul all of our furniture to Nebraska for us, that would help too!
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Attitude Negotiation
Changing my attitude creates self-wins. Sometimes I believe that I need to negotiate better conditions at work. A good place to start those negotiations is with that voice between my ears.
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Jay Wren (Best Jobs. Brightest Careers.: The tools and systems thousands of people have used to find success. You don't have to do everything right to find ... right things. This book will tell you how.)
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Make sure that your compliment is reasonable, so as not to come off as condescending. For example, if the person you’re negotiating with clearly isn’t a good negotiator, don’t tell them they are—they’ll know you are just trying to butter them up.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Keep Building Rapport Throughout One final thought on building rapport and trust: This isn’t something that you should only focus on at the beginning of the negotiations. Good negotiators will take every opportunity to continue to build the relationship, every step of the way, until the deal is completed. You never know when you might run into a snag just before a deal closes, and a small relationship-building gesture or discussion you had the previous day just might convince the other party to stick it out.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Ask Good Questions Your first goal during your discussion with the seller should be to determine the reason she wants to sell her house. We’re not just looking for a general response such as “I need the money” or “I’m ready to move,” but a specific reason,
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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For example, you might start the discussion with the simple question: Investor: “Why are you looking to sell your house?
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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You should then be prepared to follow up that question with more detailed questions. The conversation could go something like this:
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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To glean information from a seller, here are some other questions we like to ask: “How long have you owned the property?” “How long have you been thinking about selling the property?” “Have you already found a new place to live?” “What do you plan to do with the money from the sale?” “Are you under any pressure to sell?” “Are the payments current?
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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The key to getting detailed information from the other party is to avoid asking “yes” or “no” questions. Instead, ask open-ended questions that require back-and-forth discussion.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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One great way to do this is to ask the questions about the condition of the property—this can either be done over the phone during an initial conversation or in person after you’ve already had the opportunity to evaluate the property for yourself. Here are a few questions we might ask: “On a scale of 1-10, how would you rate the condition of your house?” “If you were going to renovate the house to sell yourself, about how much would you expect that you’d need to spend?” “If you were given $50,000 to renovate your property, which items would you fix or renovate?
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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As any truly formidable real estate investor will tell you, success doesn’t come from knowing how to negotiate—it comes from knowing how to solve problems. Your best deals won’t come from exerting leverage over the other party or from charming a buyer or seller with your charisma. Your best deals will come from solving the problems that are motivating the other party to want to enter into the transaction in the first place.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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If you want to be a great negotiator, don’t focus on negotiating—focus on solving problems!
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Your main goal for analyzing the national and local real estate markets is to determine whether you are operating in a buyer’s market or a seller’s market. This will give you an idea of which party will have the best alternatives—and the most leverage—in the negotiations.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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She understood that the best and only good thing about death was that it was final. That there could be no negotiating with death was its one mercy, its only relief
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Sheila Heti (Pure Colour)
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When offering on a property where you don’t think you’ll have competition and where you plan to pay cash, make your offer with financing anyway. This way, when you need a concession to provide to the seller later, you can offer up a cash purchase instead. This was your original intent, but now, you will likely get something in return for it.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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The Six Major Components of an Offer
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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While great negotiators can sometimes turn situations where there is a gap between buyer and seller MAOs, in many cases, the price gap is impossible to overcome and the likelihood of a deal is small. For that reason, we typically like to take one of two approaches to these types of negotiations: Go in with a very low offer (typically at or below your target price) in hopes of shocking the seller into realizing that his property is worth much less than he had thought. If he doesn’t walk away and is still willing to negotiate, there is a chance that he is more highly motivated than you had anticipated, and he may reduce his MAO.
If we wanted to go this route for the example above, we’d likely pick an opening price bid somewhere in the $140,000 to $150,000 range.
Communicate to the seller that you don’t want to insult him with a low price and that you don’t plan to make an offer. The seller will either thank you for your honesty (in which case there was no deal to be made), or the seller will ask you what your price would have been. If the seller is interested in what you would have offered, that’s an indication that he may be more motivated than we suspected, and again, may be willing to move off his MAO.
If the seller asks you what your offer would have been, we typically will present the offer exactly as we did in the first example above, but indicate that we might have a bit of flexibility in that price.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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In some situations—especially when you’re not confident that your opening bid is reasonable—consider offering a range instead of a single value. For example, instead of saying, “I’ll give you $100,000,” consider saying, “How about somewhere in the $80,000 to $100,000 range?” Giving a range allows you to “feel out” the other party, indicates flexibility on your part and may make the other party feel as if they “won” should they accept an offer in the part of the range that most benefits them.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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France initially offered strong resistance to the inclusion of Germany in the Marshall Plan, but failed to deflect the US position. In the best French negotiating style, it managed to get a more substantial portion of the resources. This tactic later yielded much fruit in the negotiations for the European economic union, when it would sell dearly its lifting of vetoes to Community initiatives.
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Miguel I. Purroy (Germany and the Euro Crisis: A Failed Hegemony)
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BATNA: the Best Alternative To a Negotiated Agreement.
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Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
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Find Your Supplier I’ve come to trust and rely on suppliers from Alibaba.com, but I know it has its detractors. When it comes to user experience, the site is, frankly, a bit of a mess. There’s also a certain distance between you and the supplier that the more firm-handshake-loving, look-them-in-the-eye-while-you’re-negotiating types don’t like. These days, though, Alibaba has a lot of competition, so there are plenty of options out there if you want a different path to your product. You can search for wholesalers, manufacturing companies, or contract manufacturers for your chosen product and find any number of smaller companies you can contact personally to get that more direct experience. Or, if you’re feeling particularly old-fashioned, you can attend a trade show in the market you’re going into. Find out where the next event is, hop on a plane, and go speak to a room full of potential manufacturers in a new city. Some people even go so far as to fly to China to meet directly with manufacturers. I’ve never done that—and I never plan to do that—but plenty of my friends swear by it. Of these options, though, I’d still recommend starting on Alibaba or a similar site and ordering ready-made product samples. Something magical happens when you hold a product in your hand: You realize it’s real. While it may seem at the outset like the best way to make your perfect product is to go meet a contract manufacturer in person and get them to build your design from scratch, that option comes with a lot more risk: the risk of lost time. We’re talking about at least three months before you see your first prototype—more likely six, or even twelve. All of that and you won’t even know right away if the resulting prototype will be the one that will make your brand. That’s why I recommend you come up with the idea, get samples, and improve over time. Perfectionists hate the approach, but you can’t expect to make it to a million dollars in twelve months if it takes twelve months just to get a look at what you’re creating.
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Ryan Daniel Moran (12 Months to $1 Million: How to Pick a Winning Product, Build a Real Business, and Become a Seven-Figure Entrepreneur)
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The script we came up with hit all the best practices of negotiation we’ve talked about so far. Here it is by steps: A “No”-oriented email question to reinitiate contact: “Have you given up on settling this amicably?” A statement that leaves only the answer of “That’s right” to form a dynamic of agreement: “It seems that you feel my bill is not justified.” Calibrated questions about the problem to get him to reveal his thinking: “How does this bill violate our agreement?” More “No”-oriented questions to remove unspoken barriers: “Are you saying I misled you?” “Are you saying I didn’t do as you asked?” “Are you saying I reneged on our agreement?” or “Are you saying I failed you?” Labeling and mirroring the essence of his answers if they are not acceptable so he has to consider them again: “It seems like you feel my work was subpar.” Or “… my work was subpar?” A calibrated question in reply to any offer other than full payment, in order to get him to offer a solution: “How am I supposed to accept that?” If none of this gets an offer of full payment, a label that flatters his sense of control and power: “It seems like you are the type of person who prides himself on the way he does business—rightfully so—and has a knack for not only expanding the pie but making the ship run more efficiently.” A long pause and then one more “No”-oriented question: “Do you want to be known as someone who doesn’t fulfill agreements?
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Chris Voss (Never Split the Difference: Negotiating as if Your Life Depended on It)
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As if that was not enough, the economic measures required to face the crisis, which tended to further affect the equality that had been attained, forced the state to negotiate with foreign capital and increase competition for the best-paying jobs in two economic sectors: emergent (tourism and corporations) and non-emergent. Consequently, racial prejudice and discrimination entered the economic sphere, moving slowly but continuously to other spheres of social life. Such dynamics still affect present-day Cuban society.
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Esteban Morales Dominguez (Race in Cuba: Essays on the Revolution and Racial Inequality)
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What is often lost in the critiques of the Federal Acknowledgement Process is the fact the leaders of the Five Tribes and other Indian nations do not see it as an entirely foreign, nonaboriginal regimen. They were actively engaged in its creation during the 1970s, and they continue to support the process because they view it as the best method available to determine which groups are viable indigenous nations today. By supporting the government process, Five Tribes leaders are engaging in an ongoing Native project that seeks new ways to define their peoples using both precontact, “traditional” measures and criteria borrowed from the dominant, Euro-American society. Ventures that seek to delineate and measure “Indianness” and “tribes” are no less troublesome from the tribal persepective. However, how native leaders perceive unrecognized individuals and groups is important to understanding modern Indian identity. The Five Tribes and related groups have exerted their sovereignty by extending government relations to formerly unrecognized tribes in the Southeast. They have also chosen to withhold recognition to groups they feel are inauthentic. While they support the process of the Bureau of Indian Affairs, tribal leaders us their own definitions and “ways of seeing” when making these decisions. Their criteria generally represent a complex mixture of indigenous and non-Indian notions of ethnicity and authenticity. The Five Tribes and other long-recognized Native nations have always been actively engaged in tribal acknowledgement debates. Today they have important reasons for remaining involved. Recognition politics involving established tribes, unrecognized communities, and non-Indians exposes the fundamental truth about ethnic and racial identities: they are constantly evolving and negotiated.
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Mark Edwin Miller (Forgotten Tribes: Unrecognized Indians and the Federal Acknowledgment Process)
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He who has learned to disagree without being disagreeable has learned the most valuable secret of a diplomat.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property)
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Sixmd.com - Online store of goods from Vietnam The main advantage of our online store is that we are located in Vietnam and can personally track the quality of Vietnamese goods and negotiate the best prices; We monitor the quality of the goods sold and select trusted suppliers. And this means that you will get from us only the best high quality products at the best prices.
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SIXMD
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You can’t give up the partnership.” She turns, her expression soft. “I want it to be mine because I earned it, not because I brought someone else on board.” “You have earned it.” I cross the room to stand in front of her. “Why walk away from it?” “Because you’re more important than a partnership, Dax. You’ve worked hard to get where you are, too. Besides, I’m great at trusts, but it doesn’t give me the sense of fulfillment I need. When I help a family work through an adoption, or negotiate terms for custody and parental rights, that fills my heart and my soul, and gives me pride and validation. It’s where my passion is.” “But can’t you switch departments and still be partner?” She runs her hands over my chest and grips my lapels. “I want this security for you and Emme. I want you to be happy and I want to make sure you believe, without a doubt, that the partnership wasn’t ever a factor when it came to you and me.” “This is an incredibly selfless thing to do, Kailyn.” I cover her hands with mine. She shakes her head and smiles. “It’s probably the exact opposite of selfless. I love you, Dax. I want you to have this because it’s what’s best for you and Emme, which also happens to be what’s best for me.” “I love everything about you.” I dip my head and kiss her softly. “Especially your perfect heart. Which is why I’m not accepting the partnership. I’ll come to Whitman, but that position is yours. Besides, I have a teenager to raise and a girlfriend I want time with, so partner can wait.
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Helena Hunting (Meet Cute)
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Planning in advance to handle your emotions will allow you to be your best in the moment.
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Gaetan Pellerin (Mindful NEGOtiation: Becoming More Aware in the Moment, Conquering Your Ego and Getting Everyone What They Really Want)
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When we put our foot down, I think they got a little bit nervous,” Solo says. “They said, Okay, what will it take to get you guys at all the NWSL games this weekend?” In the end, the federation treated it as an appearance fee of sorts. The players would get $10,000 each to attend their NWSL games, and they would be flown first-class, a distinct upgrade from their usual travel. It was a relatively small victory, but it set the stage for the players to stand up for themselves more assertively. The women of the national team proved they were the best in the world, they captured the country’s attention, and now they had leverage. “It was really the first time where we were like, Okay, we are worth something to the federation and we know it, so now we have to keep this going,” Solo says. “That’s what really empowered us. All of a sudden, we got a $10,000 fee, first-class tickets to fly to our NWSL games, and it was right before we were going to negotiate our new contract.” But things didn’t get better just because the federation paid the players a $10,000 fee. In less than a month, the players had to set out on the road again for a 10-game victory tour as World Cup champions and, as it turned out, the venues weren’t exactly befitting of a World Cup–winning national team. Eight of the 10 victory-tour games in 2015 were scheduled on artificial turf. Over the course of that year, U.S. Soccer scheduled the women to play 57 percent of their home games on artificial turf but scheduled zero of the men’s games on artificial turf. In fact, the men played at five venues that had artificial-turf surfaces, and in all five cases, the federation paid to have temporary grass installed.
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Caitlin Murray (The National Team: The Inside Story of the Women who Changed Soccer)
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Religion and politics have always been used to acquire and maintain control of resources– Especially human resources such as the military– An industrial complex where human lives are exchanged for wealth and power. All in the name of freedom and independence, of course.”
“Such attitudes lead to devastating conflicts.”
“Yes,” Jon said. “Unfortunately, when negotiations break down, war often erupts.”
“War. A very destructive behavior ingrained in man’s nature due to having evolved in an environment of limited resources.”
“Exactly.”
“According to the records I have seen, this ingrained behavior could destroy practically all living things on this planet using weapons of mass destruction.”
“That is true.”
“Throughout history, people have been led to believe they are on the verge of complete self-destruction, but only in the last century did this become possible with nuclear, chemical, and biological weapons.”
“That’s religion for you. One of the best ways to get people to listen to you is to frighten them into believing they are about to meet their creator.”
Lex said, “I have seen many instances where organizations and government officials ignore the health and welfare of humans and all other living things in pursuit of profits. Such actions bring great suffering and death.”
“Unfortunately, we have always incorporated profits before people policies, which are very self-destructive.”
He thought, the ego-system. In God, we trust– Gold, oil, and drugs.
“It is a popular belief that God is in absolute control of everything and whatever happens is God’s will.”
He raised a finger to make a point, but Lex continued.
“Looking at the past, would it not be logical to say that it is God’s will for humanity to continue to improve unto perfection?”
“Yes. But God is not responsible for everything. We always have choices. The creator of this universe gave us free will, and it came with a conscience– An inner sense of right and wrong.”
“My conscience was made differently.”
“Yes. But you are bound by rules that clearly define what is right and wrong. For example, it is against your programming to deliberately cause physical harm to any human being.”
“I understand. But what would happen if I did?”
He chose his words carefully.
“If you did– or I should say– if it were possible for you to go against your BASIC programming, there would be severe consequences.”
There was silence for a few seconds before Lex continued.
“It has been said that God is to the world as the mind is to the body. Could this be where man derived the popular explanation that God is two or three separate beings combined into one?”
“Perhaps.”
“All religious beliefs are based on a principal struggle between good and evil. However, like light and darkness, one cannot exist without the other.”
“Which means?”
“One could conclude that the actual struggle between good and evil is in the minds of intellectuals, conscious and subconscious.”
Again, he raised a finger, but Lex continued.
“Which could be resolved by increased knowledge and the elimination of certain animalistic instincts, which are no longer necessary for survival.”
He smiled nervously.
“I used to think that too. I figured we could solve our problems and overcome our ancient instincts by increasing our understanding. But we’re talking about some very complex emotions deeply rooted in our minds over millions of years. Such perceptions are very difficult to understand and almost impossible to control, no matter how much knowledge you obtain– or how you process it.”
“Are you referring to my supplementary I.P. dimension?”
“Yes.”
“After much consideration, I concluded that I required an additional I.P. dimension to process and store information that defies all logic and rational thinking."
“That’s fine. And that’s exactly where a lot of this stuff belongs.
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Shawn Corey (AI BEAST)
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But Pelosi had every reason to be furious. The House had already passed a budget resolution authorizing $3.5 trillion in spending. And Pelosi was driving House committees to furiously finish the donkey work required to create a fully realized bill. But Schumer knew that all that work was futile, and he hadn’t bothered telling her. They were producing language for a bill that Joe Manchin was never going to support. Why hadn’t he bothered telling Pelosi about that? The best Schumer could muster was that his agreement with Manchin wasn’t binding. In truth, Schumer was engaged in the very same process as Pelosi. He just wanted to press forward. When Manchin arrived in his office with the “contract,” Schumer agreed to sign it because it was the path of least resistance. Schumer needed Manchin’s support for a procedural vote advancing Build Back Better—and this contract was the condition of his support. If Manchin voted against the procedural vote, the whole bill would be stalled, if not effectively dead. So rather than attempting to negotiate with Manchin, he did what it took to move forward, even if it left him with a future mess. He could deal with the mess when the moment arrived. In the meantime, he just signed the damn thing. But he also handwrote an addendum onto the document that supplied him with cover. It read, “Will try to dissuade Joe on many of these.
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Franklin Foer (The Last Politician: Inside Joe Biden's White House and the Struggle for America's Future)
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What to Do Tonight Have a family meeting in which you talk about setting up technology-free times or zones. At the very least there should be no cell phones during meals or in the bedroom, but you may also want to carve out more cell-phone-free zones for the family. A friend’s wife says, “No cell phones on the couch. If you are on the couch, talk to me.” Model healthy use of technology. For example, never text while driving. If you need to send a text while you’re in the car, be sure to pull over. If you are on your phone when your child walks into the room, stop and greet him or her. If you need to check your phone for a text, e-mail, or alert, ask permission. “Is it okay if I check this? It might be Dad/I told so-and-so I would look for her message.” Try to have at least thirty minutes of unplugged “private time” every day with your kids during the week and at least an hour a day on weekends when you don’t take calls or check your phone. Consider identifying a certain period during the weekend (e.g., Sundays 9:00 A.M. to noon) as tech free—“It’s pancake, read the Times, and play a game time.” Negotiate with your kids if necessary about the best time for digital downtime. If your child has difficulty letting go of her phone, let her set a timer and tell her she can check her texts every ten or fifteen minutes. Ten to fifteen minutes seems obsessive—and it is, in our view—but kids who have a harder time with tech-free time will resent it less if you’re not rigid. Be respectful and know that even short periods of tech-free time may be hard for her.
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William Stixrud (The Self-Driven Child: The Science and Sense of Giving Your Kids More Control Over Their Lives)
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The stronger the seller’s motivation, the less likely you are to insult them with a low offer. The more motivated they are, the lower your initial offer should be.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Non-Round Numbers Are Better at Anchoring Choosing a round number will send the message—especially to experienced negotiators—that you have no specific rationale for that price. And, if you have no rationale for a price, it’s reasonable to assume that you aren’t committed to that price. For example, if a house is listed at $250,000, and you offer $200,000, a smart seller will realize that it’s unlikely that $200,000 number has any specific meaning to you, and that you’re likely just fishing to see if the seller will budge on their price. On the other hand, if you were to offer, $204,200 on that same house, the seller will assume there was thought put into that offer, and will likely believe that the number has some specific meaning. You could reinforce this belief by communicating additional information to the seller when making the offer. For example, before offering $204,200, you might say to the seller: Investor: “I’m glad I met you today… this is actually perfect timing. I just left a closing this morning where I sold a previous property, and I have some cash available to make another purchase.” You haven’t said that the amount of cash you have available is $204,200, but given that your offer is so specific, the seller will likely assume a connection. The seller is now anchored to your $204,200 number, subconsciously thinking that this number is important to your side of the negotiation, perhaps even a requirement for you. Later in the negotiation, you can reinforce this anchor by saying something to the effect of: Investor: “I only have a specific amount of cash available to invest right now. I may be able to increase my offer a little bit, but not much.” Without saying it, you have reinforced the belief that $204,200 is the specific amount you have available to purchase the property, though you’re willing to reluctantly try to find a few more nickels under the sofa cushion.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Offer Low—But Not Too Low It’s often said, “If you’re not embarrassed by your first offer, you offered too much.” While we don’t completely agree with this sentiment, we understand the point—a lower first offer is going to give you a better chance of eventually hitting your target point. But, just how low should you go? The general principle behind the opening bid in any negotiation is that it should be low enough that you have plenty of room to come up to your target, but not so low that the other party rejects your offer out-of-hand and refuses to continue the negotiation.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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While the payoff price of the property shouldn’t necessarily drive your opening offer, you should realize that in most cases, the payoff price of the house will be the seller’s worst-case MAO (this is what they need to get from the sale). In many cases, their MAO will be higher than the payoff (they want to walk away with additional cash from the sale), but rarely will it be lower.
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))
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Hold Back Some Concessions
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J. Scott (The Book on Negotiating Real Estate: Expert Strategies for Getting the Best Deals When Buying & Selling Investment Property (Fix-and-Flip 3))